We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near San Antonio, TX 78219
S
Job Details: 03/17/2022
Upon arrival customer stated unit would produce water but no ice. Found the ice maker to be faulty. Switched out ice maker with new and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78209
S
Job Details: 03/17/2022
Upon arrival per tech line replace the transformer and control. Replaced parts and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Little Rock, AR 72223
Micheal
Job Details: 03/17/2022
Found defrost drain line completely clogged. Open line and tested normal collected $226.45 by cc 8837
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78228
S
Job Details: 03/17/2022
Upon arrival customer wanted me to give a quick diagnosis on the unit. An error code for the motor not getting the proper rpms arose. Advised customer of the price of the motor, control, and labor. Customer states they will not put any more money into unit. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
Verified heater had failed. Ran diag cycle to ensure heater activates. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS00
Near Little Rock, AR 72211
Micheal
Job Details: 03/17/2022
Reinstalled bypass plug in filter housing. Icemaker called for water. Customer will call back if any further issues arise.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near San Antonio, TX 78230
S
Job Details: 03/17/2022
Upon arrival customer stated units lights would not work. Verified a faulty led in freezer and fresh side. Replaced the fresh side with the part sent and the freezer side with my last led in truck stock. Unit functions as designed. No further issues at this point. ; used 1 W10843339 (LED module) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
I verified icemaker failure. Ordering part ; ordrng 1 W10908391 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near San Antonio, TX 78254
Jay
Job Details: 03/17/2022
Ordering new suspension. No codes found. Tub still bounces a little. Customer requesting earliest appointment available. ; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed both new left and right hinges as well as the lid. Lid now closes and opens as needed and stays closed when in the closed position. Unit now functioning as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Installed new cover. Unit set at 8hr defrost mode. No further issues. Job complete.
We serviced a
MAYTAG OVEN ELECTRIC (D
Model CWE9000BCB
Near Bulverde, TX 78163
Jim G.
Job Details: 03/17/2022
Customer requested reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78250
Sebastian
Job Details: 03/17/2022
Found that somehow the icemaker became unplugged after plugging unit in and running unit unit tested good. Confirmed with partner team that the unit is still covered
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Sr7733205087. Unit has leak on fresh food evap. Will need new evap. ; ordrng 1 W11492867 (Evaporator)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near San Antonio, TX 78252
Jay
Job Details: 03/17/2022
Replaced bake element and control. Unit working as it should.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HV5
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/17/2022
Customer stated lower light was flickering then just stopped. Found bulb broke away from base of the bulb and base stuck in the socket. Replaced socket and bulb to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW2730DS01
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Unit showing f2e1 shorted key. Unit needs new console. Per sb web part is covered under limited part warranty. Ordering console to resolve the issue. Console oos. ; ordrng 1 W11236888 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed new front pannel. When removing door switch the door switch came apart and all the mechanisms inside door switch separated and werent able to be put back together. After installing panel noticed the panel had a small dent which means I would need to order a new panel due to this one being defective. Door is closing flush with this new panel so Ill leave the defective panel on until next visit so customer will have a working unit in the meantime. Let customer know I could jump the door switch for the week until next visit if they agree and sign off to it and advised them dryer would need to be turned off manually with button and that opening door would not turn off dryer. Customer agreed and gave signature. Ordering door switch and re ordering panel. Will return with parts to repair. ; ordrng 1 W11551763 (Door switch) and 1 W11402947 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB01
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of icemaker not producing ice. Found issue to be broken wire harness at base of freezer door. Customer has opted out of repair. Job complete.
We serviced a
ESTATE WASHER
Model ETW4300SQ0
Near San Antonio, TX 78255
Drew
Job Details: 03/17/2022
Upon arrival spoke with Andy from tech line and was told to order a water level sensor. Sr #77332941563. Customer was extremely unhappy the unit is not fixed and would require more payment when she is at the cost of a new unit. She stated she will contact the office to discuss possible reimbursement for previous fix, as of now she doesnt want to put anymore money into unit. If she decides to proceed after discussing with office then the water pressure level sensor would be needed per tech line part number W10339251.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Replaced right front burner and burner cap but burner still does not ignite. On all other burners you can see the igniter spark then flame up except for this burner. Ordering igniter and igniter clip. Will return when parts are available to repair. ; ordrng 1 WPW10209657 (Igniter) and 1 WPW10278150 (Igniter clip)
We serviced a
NFINITY WASHER
Model MVWB55DC3
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Could not verify any metal screeching noises on the unit did verify that there was Styrofoam padding in the back in several places which rubbed on the tub made a high pitch noise placed rubber padding which I had on my truck to resolve issue tested unit afterwards could not replicate the noise that I heard expressing to customer if they are hearing any more noises to get a video of it although unit is direct drive any metal or metal noises would be a gear case
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78254
Sebastian
Job Details: 03/17/2022
Had to reschedule due to fan part putting them on for Wednesday; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
There appears to be a gearcase issue where in it wobbles when in use at higher speeds. Installed suspension but it did not fully correct issue. ; ordrng 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Replace the control with the correct color marking the old one as defective. All functions test good
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KEBS107SSS00
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of oven door sticking. Found door latch rubbing against oven door & hinges in need of lubrication. Customer opted out of part replacement. Applied silicone lubricant to door hinges and thin coat of grease to door latch. Problem solved for now, however customer has been advised that this issue could reoccur. In the event that the problem persists, or our customer would like to proceed with repair, tech would want to arrive with Door Latch (W11029221) to resolve issue. Job complete, no further issues at this time. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Last tech found issue with control board triac causing noise issue. Replaced the control and calibrated unit. Unit functioning as designed now. No further issues at this point.
We serviced a
SAMSUNG DRYER
Model DVE54R7600C
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
Efin ref# 7004827042 ran diagnostics and verified proper function. Customer insists there is an issue but I could not duplicate any issue. However I have advised customer to please take photos of error.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Customer stated unit ovens make a poof noise when flame is turning off. Replicated the issue. Calling techline per notes, spoke with Joel. Explained that although might be annoying it is a normal operation sound the customer is experiencing. May experience as well, a popping or ting or ticking is the oven metals expanding as heating. All of this is normal. Sr 7733084201 No further issues at this point. ; ordrng 1 WPW10546238 (Valve/regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78240
Drew
Job Details: 03/17/2022
Upon arrival put unit into diagnostics mode passed all tests, took off evap cover and found a giant ball of ice only on the inlet of the evap. Removed ice blockage, called tech line and spoke with Bruce. Was told to test bi metal, showed open. Was told to replace bi metal. Received Sr#7733205462. Fan/harness is OOS ; ordrng 1 W11452196 (Evap fan/harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
Replaced heater. Issue resolved.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE507EBS05
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
I verify that the glass was not damaged and hence cosmetic issue. Used wire tie to secure harness. Issue resolved. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE507ESS05
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of upper oven cabinet light staying on constantly. Found problem to be worn Door Latch. Ordering 1 Door Latch (W10883049) to resolve issue. Please schedule for soonest availability once parts arrive. ; ordrng 1 W10883049 (Door Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Alexander, AR 72002
Blake D.
Job Details: 03/17/2022
"Inspected unit for f6e1, unable to run diagnostic, tested dcv to fiaca, from control got 8 dcv, diagnosed to need control and FIACA, control is not flashable ; ordrng 1 W11543998 (Control) and 1 W11478523 (Fiaca)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of timer advancing even after conclusion of wash cycle. Replaced Timer (WPW10185982) to resolve issue. Job complete, unit testing good. No further issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of missing Track Stop from uppermost dish rack. Ordering Track Stop (W11545307) to resolve issue. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11545307 (Track Stop)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexander, AR 72002
Blake D.
Job Details: 03/17/2022
"Replaced agitator and gearcase, tested unit ran calibration and auto test, no leaks or unbalance, unit operation checks okay"
We serviced a
MAYTAG REFRIGERATOR
Model JFC2089HES
Near San Antonio, TX 78209
Garry
Job Details: 03/17/2022
Customer complaint of light bulb being out in refrigerator. Initial visit led to discovery that both bulbs were in fact out. Replaced one bulb, ordered a second, and charged customer for both. Today I arrived with second bulb and installed it. Job complete, unit testing good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Stockdale, TX 78160
Daniel
Job Details: 03/17/2022
Customer reported broken/defective lid. Upon arrival found lid broken on left corner. Replaced lid. Lid now functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Benton, AR 72015
Blake D.
Job Details: 03/17/2022
"Inspected unit for not engaging wash cycle, ran diagnostic found error code f4e3 and f7e1, tested voltage going to the motor 44 was the highest I got, tested resistance to the motor got 7.2 resistance, out of range, diagnosed to need control and sump; ordrng 1 W11025157 (Sump) and 1 W11087226 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78210
Daniel
Job Details: 03/17/2022
Customer reported dryer taking multiple cycles to dry. After inspection found dryer was pushed back to far which was causing vent to snake up and pinch which was causing poor air ventilation. Heating element would kick on as needed but if ventilation had a blockage it would take multiple loads to completely dry. Adjusted vent and moved dryer forward a bit to prevent snaking or pinching. Tested dryer and dryer is heating as designed. Checked vent outside and unit is now getting good ventilation. Job complete.
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMC2430WS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2022
Last trip had a defective appliance manager. Installed new appliance manager and got the same results as before. Removed new part and reinstalled original part. Issue is with console. At this point customer didnt want to proceed with repair since the part itself is almost the cost of a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78240
Drew
Job Details: 03/17/2022
Upon arrival called tech line spoke with Ed. Was told to put the ice maker in harvest mode, which it didnt in diagnostics but it did in the manual mode. Temps were good in unit, inlet valve is good, faulty thermistor on ice maker. Ordering new ice maker per tech line. Unit was dropping ice randomly found faulty separator getting stuck open was told to loosen screws and it didnt work. Ordering new separator per tech line. Received sr#7733203727. ; ordrng 1 W11423781 (Separator assembly) and 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2022
Replaced failed main control due to no agitate. Ran diagnostics and calibration. Ran on normal cycle. Tested for leaks and proper operation
We serviced a
SAMSUNG RANGE
Model NE59M432OSW/AA
Near Converse, TX 78109
Chris S.
Job Details: 03/17/2022
Customer stated that oven was not cooking food evenly. Found issue to be faulty bake element and order control board just in case.; ordrng 1 DE94-03926B (Control board) and 1 DG47-00038B (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
I verify a F2E1 error and from then customer description of the the erratic behavior it appears it was a malfunctioning console. A power cycle corrected this issue.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2022
Replaced grinding sump assembly. Tested for leaks and proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY01
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/17/2022
Tested unit. Ice maker not harvesting. Will need new ice maker. Gave customer estimate for repairs. Customer does not want to continue repairs. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/17/2022
Pump grinding and not pumping. Changed pump checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/17/2022
Customer stated that the shelf with roller is broken. Confirmed that the roller assembly broke off the rivets, the shelf Is needed for functional use. Ordering shelf with roller to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11243759 (Glass shelf)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS09
Near San Antonio, TX 78255
S
Job Details: 03/17/2022
Upon arrival with the help of Sebastian was able to see that the main unit was not square causing the right side switch to stay open. Contacted tech line and per tech line the unit is Deemed non repairable. Per tech line Customer to reach out to customer service with file number 7733202929. No further issues at this point. Adrian Sr-7733202929
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pearcy, AR 71964
Blake D.
Job Details: 03/17/2022
"Replaced ice bin, tested unit now dispenses ice and the ice bin does not jam and move up, also did a harvest cycle test on icemaker, unit completed harvest cycle and called for water unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78240
Sebastian
Job Details: 03/17/2022
Customer still having concerns with noise is coming from the inside of the unit ordering fan as the unit does not appear to be frosted up to the fan yet the freezer however is frosting up again ordering thermistors and damper for contingency along with the UI just in case. Verified that I did have the thermistor in the right place with a zip tie but the clip has broken it says specifically on the breakdown that the clip has to be in good condition ordering two clips just in case. Fan motor shows back ordered customer to call into Whirlpool to see if they can get it expedited customer has major concerns with the unit ask them to report with whirlpool. Parts team to call Lynn to schedule when backordered part arrives; ordrng 2 W11546684 (Clip)s and 1 W11317276 (Damper) and 2 WPW10384183 (Thermistor)s and 1 W11559968 (Evap motor) and 1 W11581973 (Harness) and 1 W11518204 (Ui)
We serviced a
GE DRYER
Model PTDS850EM0WW
Near Lake Hamilton, AR 71913
Blake D.
Job Details: 03/17/2022
"Inspected unit for loud noises, after removing the front panel off that holds the drum, found the wheels to be damaged and not staying on the shaft, inspected blower wheel found no damage, diagnosed to need roller assembly WE03X10008 ($68.92) sc ($109.00) and labor ($120.00) customer is paying part and service fee, ($177.92) using check ending in 1937 Customer will pay labor ($120.00) on return; ordrng 1 WE03X10008 (Roller assembly)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Comfort, TX 78013
Sebastian
Job Details: 03/17/2022
Replace drain pump , tested unit good to go
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/17/2022
"Replaced valve assembly and knob, tested knob turns with little to no resistance, unable to test burner due to no gas at rent a center, unit operation checks okay"
We serviced a
WHIRLPOOL WASHER
Model wfw8640bw0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/17/2022
"Replaced bellow, tested unit ran diagnostic unit filled and started washing, no longer leaks from bellow, unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Little Rock, AR 72205
Micheal
Job Details: 03/17/2022
"Replaced failed evaporator fan motor, replaced motor with harness. Set temps to factory settings. Tested normal"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conway, AR 72034
Jeff N.
Job Details: 03/17/2022
Replaced agitator for burrs and tearing clothes. Checks good.
We serviced a
AMANA KITCHEN
Model ADB1400AGS3
Near Conway, AR 72032
Jeff N.
Job Details: 03/17/2022
Ordered inner door. What came in was not right part in box. Reordered. Called customer and let know.; ordrng 1 W11467648 (Inner door panel)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Little Rock, AR 72227
Micheal
Job Details: 03/17/2022
"Replaced failed sump assembly, Found stripped inlet valve causing leak. Ordered W11535094; ordrng 1 W11535094 (Valve)"
We serviced a
WHIRLPOOL MIRCOWAVE
Model WMH78019HB
Near Maumelle, AR 72113
Chad
Job Details: 03/17/2022
"Inspected unit for broken door and error code, obvious Broken door, ui was unresponsive, diagnosed to need door which includes ui; rqstng P&A on 1 W11188091 (Mw door)"
We serviced a
WHIRLPOOL KITCHEN
Model KUIS15NNZB
Near Maumelle, AR 72113
Chad
Job Details: 03/17/2022
"Inspected unit for continuously running water, found u nit powered off running water, removed cover and tapped on water valve, water valve solenoid stuck open, after tapping it closed. diagnosed to need valve. $215.28 due upon completion ; ordrng 1 W10881366 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Maumelle, AR 72113
Chad
Job Details: 03/17/2022
"Installed tub gearcase washplate and basket,, new tub dimensions did match old one,, Callled tecline sr#7733205787 techline deemed unit unrepairable"
We serviced a
JENN-AIR RANGE
Model JGRP436HL00
Near Maumelle, AR 72113
Chad
Job Details: 03/17/2022
"Inspected unit for door not shutting, called tech.ine, went over parts replaced and work performed by metro, found door not sitting in position squarely, hinges working correctly,, techline advised cabinet issue after sending pictures to them, sr #7733202619, tech line advise cx to contact cx service with file number"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Little Rock, AR 72223
Micheal
Job Details: 03/17/2022
Found defrost drain line completely clogged. Open line and tested normal collected $226.45 by cc 8837
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS00
Near Little Rock, AR 72211
Micheal
Job Details: 03/17/2022
Reinstalled bypass plug in filter housing. Icemaker called for water. Customer will call back if any further issues arise.
We serviced a
WHIRLPOOL KITCHEN
Model WRF767SDHZ02
Near Salem, VA 24153
Uriah B.
Job Details: 03/16/2022
Triple valve is busted again. Will replace and see if not opening the valve completely helps to reduce pressure. SR 7733199012; ordrng 1 W11495416 (Triple valve) and 1 W10786952 (Pressure reducer) and 1 8212547RP (Pex line)
We serviced a
KITCHENAID BELLA
Model KRFC704FSS02
Near Salem, VA 24153
Uriah B.
Job Details: 03/16/2022
Icemaker is not responding at all in diagnostic. Reset unit. Needs icemaker. ; ordrng 1 W11557001 (Icemaker)
We serviced a
WHIRLPOOL COMMERCIAL LAUND
Model MVWP575GW0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/16/2022
Cam bolt loose. Damage to the belt and cam. Will replace both. ; ordrng 1 W11213879 (Belt) and 1 W10721967 (Cam)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/16/2022
Reset unit. Chopper broken in drain pump. Cleared chopper pieces. All checks ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL KITCHEN
Model KRFF507HPS02
Near Salem, VA 24153
Uriah B.
Job Details: 03/16/2022
Icemaker thermistor is bad. Needs an icemaker. ; ordrng 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Troutville, VA 24175
Uriah B.
Job Details: 03/16/2022
Replaced FC door. Al checks ok. Cx to observe.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Daleville, VA 24083
Uriah B.
Job Details: 03/16/2022
"F8e6, F8e1, FAE2. Needs inlet assembly and inlet valve. Will replace both. Documented with techline through Service Matters. ; ordrd 1 W11434044 (Inlet valve) and 1 W11535094 (Inlet assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/16/2022
Replaced parts. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near San Antonio, TX 78245
Jay
Job Details: 03/16/2022
Replaced control board. Not powering on. Verified 240 at terminal block. Ordering thermal fuse. Customer requesting first appoint on 3/21; ordrng 1 WP3196548 (Fuse)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near San Antonio, TX 78245
Jay
Job Details: 03/16/2022
Cooktop was not seated correctly. Reseated and no issues.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78252
Jay
Job Details: 03/16/2022
Verified power at outlet. No power. Ordering control and ui. ; ordrng 1 W10906422 (Control) and 1 W11243318 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78228
S
Job Details: 03/16/2022
Upon arrival tested unit has 0 error codes. Tested unit multiple times and u it functions as designed. Replaced control and recalibrated unit. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near San Antonio, TX 78216
Jim G.
Job Details: 03/16/2022
I verified that ice door is bunching up. Leveled door and will replace ice door as well. ; ordrng 1 W11171728 (Icedoor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Garden Ridge, TX 78266
Chris S.
Job Details: 03/16/2022
Replace water filter housing and waterline and regulator to see unit everything working as design now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Schertz, TX 78108
Chris S.
Job Details: 03/16/2022
Replace LED modules everything working as designed
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78216
Jim G.
Job Details: 03/16/2022
I replaced jumper. Issue is resolved. ; used 1 W11387394 (Condenser Fan Motor) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near La Vernia, TX 78121
Daniel
Job Details: 03/16/2022
Returned with parts to repair. Installed new housing and tested unit. Unit still leaking In the same spot. Since I replaced the housing I know its not the housing, its the tube itself which connects the the housing which is the reservoir. Ordering reservoir. Will return with part to repair. ; ordrng 1 W11168758 (Reservoir) and 2 W11390781 (Tie wire)s
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB3
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/16/2022
Customer has factory certified control. Installed control. Unit now working properly. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1100AWB5
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/16/2022
Last trip found failing motor assembly. Replaced sump and motor assembly to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/16/2022
Tested unit. Good drain good spin. Screech noise during spin. Found bad belt. Replaced belt. Noise is gone. Could not duplicate drain issues. No further issues during testing. Job complete. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBS104ESS03
Near San Antonio, TX 78259
Douglas H.
Job Details: 03/16/2022
Customer stated unit not heating and heating a strange noise. Found noise is the the mw relay on appliance manager, And unit is definitely not heating. Ordering control and bringing back all high voltage parts, transformer, magnetron, capacitor, and diode as well. Two of the parts not in yet. ; ordrng 1 W10891908 (Appliance manager)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78232
Jim G.
Job Details: 03/16/2022
I verified the issue was a faulty control board. The recirculating pump is not responsive also ordering grid and harness as a precaution. ; ordrng 1 W10919199 (Grid Cutter) and 1 W11034363 (Control) and 1 W11126268 (Harness) and 1 W11542867 (Recirculating pump)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near Boerne, TX 78006
Sebastian
Job Details: 03/16/2022
Customer has a third-party warranty they must get the correct dispatch if I had to take a guess on what the problem is I would say its dispenser related
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model CU50PA-1C
Near San Antonio, TX 78232
Jim G.
Job Details: 03/16/2022
Replaced the hose and pressure sensor. Tested thoroughly. Issue resolved.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM504EPA0
Near Boerne, TX 78006
Sebastian
Job Details: 03/16/2022
W10861526 pump . Ran unit outside of the cabinet hunted for leaks verified the leak is dropping straight from the middle of the motor indicating that the sump needs to be changed out . customer to call and if they want to go through with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Issue is condensation In freezer compartment. Found issue to be a weak gasket. Manager approved of going forward with repair. Ordering freezer gasket to resolve the issue. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/16/2022
Replaced parts. Issue is resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Customer stated unit not washing properly. Ran diagnostics testing to check unit, found wrong actuator installed on unit. Replaced actuator with proper actuator to resolve the issue. Used W10913953 actuator from stock. Calibrated unit, unit functioning properly now. No further issues at this point. ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78256
Sebastian
Job Details: 03/16/2022
Found that unit has a direct short at the external drain pump tested this by disengaging external pump and plugging in unit on its own does not flip breaker plugging in pump on its own with unit disconnected or connected immediately pops breaker looks like the pump leaked down into the electronics part. Customer has an extra year warranty through the builder provided closing date of May 2020, Part showing back ordered parts team to reach out; rqstng P&A on 1 W10825875 (Pump), ordrng 1 W10825876 (Tube) and 2 W10670799 (Clamp)s
We serviced a
MAYTAG DRYER
Model !
Near San Antonio, TX 78255
Sebastian
Job Details: 03/16/2022
Took apart the UI consul to verify if the ribbon cable was disconnected confirm that the cables are connected pushed into receipt all ribbon cables just in case and after doing so the unit still giving the rotate two available knob notice ordering fascia to resolve issue; ordrng 1 W11413566 (Facia)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS2
Near Alamo Heights, TX 78209
S
Job Details: 03/16/2022
Upon arrival customer stated unit would over fill with ice. Verified a faulty bin thermistor. Ordering one thermistor and thermistor clip to resolve issue. ; ordrng 1 W10511923 (Thermistor) and 1 W10526623 (Thermistor clip)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fredericksburg, TX 78624
Garry
Job Details: 03/16/2022
Customer complaint of noise during operation of washer. Previous visit found faulty gearcase, cam assembly, and belt. Replaced Gearcase (W11454741), Cam Assembly (W10721967), and Drive Belt (WPW10006384) and returned unit to operation. Noise has been eliminated, job complete. Unit testing good , no further issues at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Customer stated freezer stopped cooling and ice maker not making ice. Found cause to be Evap fan in freezer is faulty caused massive ice build up on freezer Evap. Ordering freezer Evap harness to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11249952 (Freezer Evap harness)