We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Found unit leaking. Leak coming from evap drain. Drain line clogged. Cleared line. Drain line will need to be replaced. ; ordrng 1 WPW10153550 (Drain line)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Port Lavaca, TX 77979
Michael
Job Details: 03/08/2021
"Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78201
Sebastian
Job Details: 03/08/2021
Replace the cam assembly and tested unit unit is now working as it should
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Robstown, TX 78380
Adam
Job Details: 03/08/2021
Inspection of unit shows water valves clogged with some kind of settlement. Error code for unit shows long fill no fill As well as an error code for motor fault. Replace water valve calibrate unit run verification cycle. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Schertz, TX 78108
S. L.
Job Details: 03/08/2021
Spoke to AE no OTL needed. Removed evaporator cover defrosted unit replaced thermistor and ziptied it. Tested all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Portland, TX 78374
John L.
Job Details: 03/08/2021
"Installed new board, recalibrated and issue resolved."
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25EVMS00
Near Rockport, TX 78382
John L.
Job Details: 03/08/2021
"Inspected unit, found ice to be issue. Blocking function of icemaker. Removed ice And issue has been resolved"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Helotes, TX 78023
Justin
Job Details: 03/08/2021
"Customer does not have a purchase receipt, called trade team. Found F8E1 stored in unit, will need water in let. WVCNX00APL1 from trade team. Please schedule for when valve comes in. ; saved tckt"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Installed new shocks and drain pump. No noise issues. Basket is stabilized during spin. No further issues. Tested to complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Aransas Pass, TX 78336
John L.
Job Details: 03/08/2021
"Installed fuse, unit now functions. Issue resolved."
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/08/2021
Tested unit. Found wiring from spark module loose. Secured wiring. No further issues during testing. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aransas Pass, TX 78336
John L.
Job Details: 03/08/2021
"Installed evaporator fan and fan blade, slight thumping noise when away after installation. Issue has been resolved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/08/2021
Installed new UI and control. Ran diagnostics testing. All sensors pass. Heater turns on. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Corpus Christi, TX 78404
John L.
Job Details: 03/08/2021
"Inspected unit, ran diagnostics and tested function on icemaker. Icemaker has function, but valve to icemaker does not. Valve powers up but does not dispense water. No obstructions in outlet or inlet and unit is getting water. Replace valve to resolve.; ordrng 1 WPW10341320 (valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/08/2021
Tested unit. F2e2 error code. All ribbon connectors are connected securely. Following service pointer. Replaced UI. Ran calibration. No further issues. Tested to complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Corpus Christi, TX 78412
John L.
Job Details: 03/08/2021
"Installed control, recalibrated unit. Issue has been resolved."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/08/2021
Metal collar slipped off of slider again. Will need new slider assembly. ; ordrng 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WRT138FZDM00
Near Corpus Christi, TX 78414
John L.
Job Details: 03/08/2021
"Issue not with control board, this unit has a compressor failure. Compressor is locking up, locked up compressor is causing the unit to trip the breaker. Compressor will need to be replaced to resolve issue. This customer has been without a working unit for some time now, and would like unit repaired as soon as possible.; ordrng 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Converse, TX 78109
S. L.
Job Details: 03/08/2021
Removed outer door replaced both hinges reassembled unlocked control installed door and tested all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seadrift, TX 77983
Michael
Job Details: 03/08/2021
"Won’t do anything per customer. Plugged the appliance in and it was stuck on drain, canceled at the start button, F8E1 long fill error code, cleared error code, the inlet valve wasn’t shutting off and didn’t have good water pressure. Turned the water off and removed the hoses, valve was clogged up,used a shop vac to suck out all the trash, tied everything back in and turned the water back on, tested the valve, it is shutting off normal and has good water pressure on both sides. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 03/08/2021
"Checked dryer found timer did not stop when passing off, operating with no heat ordering thermal fuse, thermal cut off and timer to resolve issue.; ordrng 1 279816 (thermal cut off hi) and 1 W10745655 (timer) and 1 3392519 (thermal fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Alice, TX 78332
Adam
Job Details: 03/08/2021
Inspection of unit shows error code for Internal board failure F1E0. Replace control to Resolve issue
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS02
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/08/2021
Our customer was having problems with WiFi. He called Whirlpool Support and they told him he needed a new control board. I went into diagnostics and received error code FCE3 and F6E0 Oven UI lost communications. We called the connect team to verify just the control board. They told me to just put in the control board. I tried to remove the unit and it would not budge at all. Because I was concerned about damage I explained to our Customer that we would need to have the builder remove the unit and have an electrician disconnect the plug above the microwave cabinet because it is trapped in there as well. Our customer will call our office to coordinate return visit.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Refugio, TX 78377
Michael
Job Details: 03/08/2021
"Won’t do anything per customer. F7E1, F0E2, F1E1 control fault. Installed the new control it shuts off as soon as I push the start button to calibrate, wouldn’t allow me to calibrate, started a diagnostics test, wouldn’t stop filling, defective part. Put the old control back in, calibrated and performed a diagnostics, not agitating properly, installed new actuator, calibrated and performed a diagnostics test, completed with no error codes, the spin cycle is very loud, signs of oil leak, bad gearcase, ordered parts to resolve issue, also ordered the control due to the fault code. Please reschedule the customer when the all parts come in.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11101101 (cntrl-elec) and 1 W11454741 (GEARCASE ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/08/2021
Our customer was having problems with leaking. I ran the unit and found that water was leaking form the sump and motor. Upon further inspection I found that one of the three lat hes on the seal to the sump and motor is missing and therefore not securing the seal. It is broken off. Picture included.reinstalled unit and turned off water and unplugged. Unit will need a new sump and motor. Part ordered. Put key back under rock. Pictures included. The unit is also missing the two retainer clips on toe plate. Parts ordered. I called the builder rep to inform him.; ordrng 2 WPW10503548 (Retainer)s and 1 W11087376 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kingsville, TX 78363
Adam
Job Details: 03/08/2021
Cus complaint of unit screeching. Customer only heard a screeching sound one time when clothing became tangled around agitator not allowing unit to shift or agitate freely. After customer untangled clothing unit ran fine no issues. Inspection of unit shows error code for shifter fault but again that comes back to clothing being tangled around agitator. Calibrated unit ran verification cycle no issues found
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/08/2021
Replaced all needed parts. Leveled unit and tightened freezer door handle. Unit is now fully functional.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kingsville, TX 78363
Adam
Job Details: 03/08/2021
Customer States unit does not work. Inspection of unit shows error code for longfield know Phil. Inspection of water valve shows cold water side filled with some kind of debris. Replace valve to resolve issue. Is worth noting customer does not have hot water hooked up to machines also is on well water.; ordrng 1 W10869799 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Refugio, TX 78377
Michael
Job Details: 03/08/2021
"Won’t do anything per customer, the customer, had another appliance in place, helped him out this one in place. F2E1, F7E1, cleared error codes, found the lid lock had come loose"
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS09
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/08/2021
Our customer has an extended warranty through Best Buy. I directed our customer back to Best Buy to seek a proper dispatch. If we do receive the job add an additional prescreen part of W11325786 Microwave Appliance Manager.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Refugio, TX 78377
Michael
Job Details: 03/08/2021
"The cooktop was cracked, took a picture. Installed cooktop, cooktop is in good condition, no further issues"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/08/2021
I replaced the detergent dispenser and installed the new rack adjuster kit. UnfortunatelyI broke one of the plastic stops when reinstalling or it was broken already. The other one seems fine but keeps falling off. These will need to be replaced. Parts ordered. Ran service diagnostics to calibrate.; ordrng 2 WPW10508950 (Stop)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/08/2021
Found that the the ice maker tray was dangling. Picture included. It would likely break to force it back into the ice maker. I replaced it with a new ice maker. Tests unit. It is harvesting and filling. Unit is fully operational now.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Schertz, TX 78154
Shawn W.
Job Details: 03/08/2021
Are customer was experiencing a noise during agitation. I ran diagnostics and received no errors. Found some change between impeller and tub. I removed the impeller and removed coins checked agitation in service test mode. Unit is fully functional now. Used Whirlpool Zip Tie WPW10339879 to secure drain hose.; used 1 WPW10339879 (Zip Tie) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Schertz, TX 78108
Shawn W.
Job Details: 03/08/2021
Replaced convection fan. Tested fan. Unit is fully functional.
We serviced a
WHIRLPOOL /20'' FRENCH DOO
Model WMH32519HZ5
Near Conway, AR 72034
Jeff N.
Job Details: 03/08/2021
Counter light not shutting off ordered pcb.; ordrng 1 W11184551 (panl-cntrl) and 1 W11333816 (ELECTRONIC CONTROL) and 1 W11342846 (PCB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near North Little Rock, AR 72117
Jeff N.
Job Details: 03/08/2021
"Fc 0, ff 36. Not a sealed system problem. Working intermittently. Ordered control board.; ordrng 1 W11446726 (ELECTRONIC CONTROL )"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Benton, AR 72015
Blake D.
Job Details: 03/08/2021
"Inspected unit for not turning on, when powering unit it does turn on but does not start, when holding the start it just beeps at you, unplugged unit checked all the fuses tested okay, tested voltage going to control board tested okay, when trying to run diagnostic showed no error codes and when pressing the middle button to run a test cycle it just shuts off, diagnosed to need control board and a console ; ordrng 1 W11124268 (Console) and 1 W11124284 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Otter Township, AR 72103
Micheal
Job Details: 03/08/2021
"Last visit had wash plate and bolt out, now it has to be cut out. Ordered plate and bolt; ordrng 1 W10752187 (Screw) and 1 W10902814 (Plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Benton, AR 72015
Blake D.
Job Details: 03/08/2021
"Replaced listed parts, ran diagnostic found no errors, ran test without water checked okay, ran diagnostic found no errors, tested unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/08/2021
"Inspected unit for not producing ice properly, pulled cover off to check frost pattern checked okay, fan is running tested okay, tested temperature 19F in freezer, tested the ice maker checked okay, tested resistant on the harness of ice maker found no resistance, diagnosed to need ice maker wire harness; ordrng 1 W10838084 (Ice maker harness)"
We serviced a
MAYTAG LAUNDRY
Model MVWB865GW0
Near Conway, AR 72034
Jeff N.
Job Details: 03/08/2021
Water valve hot water not letting water through. Customer does not want to put money into unit. Buying new. Auth code last for was 1107
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Hale Township, AR 71913
Blake D.
Job Details: 03/08/2021
"Inspected unit for not working on the right side, found if I press baked potato the unit stop working all together and say door pointing at sensor , every now and then it will work, diagnosed to need ui control and switches; ordrng 1 W11197501 (Ui control) and 2 W10211972 (Switch door)s"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Little Rock, AR 72204
Micheal
Job Details: 03/08/2021
Customer complaint leaking. Inspected unit and found ruptured hose from tub to pump. Ordered WP21001915.; ordrng 1 WP21001915 (Hose)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Conway, AR 72034
Jeff N.
Job Details: 03/08/2021
Several error codes. Checked float switch. Found a spoon underneath float inside unit. Removed checks good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Benton, AR 72015
Blake D.
Job Details: 03/08/2021
"Inspected unit for lid lock staying on, could not access diagnostic, on tech sheet page 18 test 8 for lid lock, tested j6-2 j6-3 resistance 0, tested j6-2 j6-1 95 resistance, diagnosed to need control board due to lid switch checking okay in test 8 page 18, also tested voltage going to control 120 and outlet checked okay; ordrng 1 W11124710 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Checked wiring. Checked compressor. Reset unit. Checks ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL OVEN
Model sf362lxss
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/08/2021
Cx says that the smell she was experiencing was much better. She still has a CO monitor very close to the oven. She will observe.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Cx concerned about broil operation. Reset unit. Checked operation and everything checked ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB00
Near Christiansburg, VA 24073
Chris S.
Job Details: 03/08/2021
I in the compressor and drier. I pulled a vacuum to check for leaks and found none. I charged the unit with refrigerant and checked for leaks again. All operations check ok
We serviced a
WHIRLPOOL 50#IM 15' FS
Model GI15NDXZS2
Near Bent Mountain, VA 24059
Chris S.
Job Details: 03/08/2021
"The high side pressure was an average of about 155 lbs when the compressor was running The compressor got warmer than normal after running for 20 minutes. The ice buildup on the plate was very slow. When the ice was about an 1/8” thick it did a harvest cycle indicating a control issue as well. We will need to replace the control and all sealed system components. ; rqstng P&A on 1 W10825875 (pump) and 1 W10843121 (filter dryer) and 1 W11034363 (cntrl-elec) and 1 WP2313624 (condenser) and 1 WP759113 (valve-gas), ordrng 1 WPW10218037 (evaporator), rqstng P&A on 1 WPW10534030 (valve-gas), ordrng 1 WPW10605286 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/08/2021
There is a leak in the sealed system. We will replace the compressor and RC evaporator. The parts are under a 10 year parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
We serviced a
JENN-AIR RANGE
Model JGS8850CDS02
Near Moneta, VA 24121
Chris S.
Job Details: 03/08/2021
"The temperature is not consistent causing excessive temperature at times. The door hinges are also worn badly. ; ordrng 1 12001655 (sensor,oven) and 2 74011475 (hinge- doo)s and 1 WP8507P228-60 (cntrl-elec)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Roanoke, VA 24012
Chris S.
Job Details: 03/08/2021
The washer has no error codes. I checked all the functions and they all worked as expected but the unit is not spinning the clothing dry enough in a regular cycle and is filling much to full in the auto sensing cycle. ; ordrng 1 W11170318 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Roanoke, VA 24012
Chris S.
Job Details: 03/08/2021
There dryer is heating but isn’t getting up to temperature. ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix)
We serviced a
SAMSUNG DRYER
Model DV42H5600EP/A3
Near Salem, VA 24153
Chris S.
Job Details: 03/08/2021
The dryer is heating correctly but when running on sensor dry it will cutoff before the laundry is dry. At times only running 10 minutes and turning off. ; rqstng P&A on 1 DC47-00016A (thermostat) and 1 DC32-00007A (thermistor) and 1 DC61-02595A (LINT SCREEN) and 1 DC61-02627A (MOISTURE STRIPS ) and 1 DC96-00766A (WIRE HARNESS )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Found unit cooling ok. Checked damper in diagnostics and checked ok. Cx to observe.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/08/2021
Found sock stuck in blower wheel. Removed sock and ran test cycle. All checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/08/2021
replaced pump and control. all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/08/2021
"Shelf supports seem to be giving the shelf room to flex, particularly toward the bottom. Will order shelves and supports. ; ordrng 1 WPW10248516 (Center shelf support) and 2 WPW10372170 (Side shelf support)s and 1 WPW10709175 (Tuck shelf) and 1 WPW10709163 (Shelf)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ4
Near Vinton, VA 24179
Uriah B.
Job Details: 03/08/2021
Control board bad. Needs control board. ; ordrng 1 W11342846 (Control)
We serviced a
KITCHENAID OVEN
Model n/a
Near Boerne, TX 78015
Douglas H.
Job Details: 03/08/2021
"Hinges squeaking and popping, found both hinges faulty. quoted 319.10 for all costs. Customer wishes to proceed with repair. Ordering both hinges to resolve. Will collect all costs in return visit. ; ordrng 2 WP4455525 (Hinge)s"
We serviced a
LG WASHER
Model n/a
Near San Antonio, TX 78251
Tommy B.
Job Details: 03/08/2021
Customer stated the issue is the unit is making a loud noise. The unit is squeaking and knocking. Found issue to be faulty gear case. Customer declined services based on labor and parts estimate. Collected priority service call.
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS1
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 03/08/2021
"Rescheduling due to not having parts in bin, rescheduled for March 10th.; schdld next appmnt for 3/10 WED !"
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Gas lines going to burner heads are broken. Customer tried lifting cooktop without removing burners. This caused lines to break. Warranty will not cover damage covered by customer. No repairs can be done. Job complete.
We serviced a
MAYTAG DRYER
Model MED5630HW
Near San Antonio, TX 78252
Tommy B.
Job Details: 03/08/2021
Blower wheel not cracked as initially thought on inspection. Used foam tape to seal off all rattled. Unit tested good with no further issues at this time.; used 1 12002793 (Foam tape) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 03/08/2021
On last visit me and said that they would have a man available to help me remove the dryer from the top maintenance is out sick today and nobody is here to help me remove the dryer rescheduling for Thursday somebody will be here confirmed with maintenance; schdld next appmnt for 3/11 THU AM
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
"After swapping out maintenance roll, unit has no power still. Verified resistance on the fuse and the cavity thermostat. Ordering filter board and main harness to resolve issue.; ordrng 1 W10422269 (Filter board) and 1 W11350914 (Main harness)"
We serviced a
WHIRLPOOL DRYER
Model GLGT1142CS1
Near Bandera, TX 78003
Justin
Job Details: 03/08/2021
"Need to reschedule appointment, spoke with customer and they are ok with moving appointment. ; schdld next appmnt for 3/15 MON !"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
Customer stated the issue was ticking or dripping noise coming from the right side of the refrigerator liner. Unit is cooling adequately and they do not appear to be any leaks from the interior or exterior of the unit. Certainly can observe the noise audibly. Called DH and spoke with him regarding the symptoms. He stated that it was likely the sound of insulation settling but could possibly be condenser related. Unit is currently cooling adequately and has no further issues. Customer to monitor the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Antonio, TX 78207
Sebastian
Job Details: 03/08/2021
Called customer to confirm appointment they seemed confused about the service call they claim its rare is working as it should closing out
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near San Antonio, TX 78212
Sebastian
Job Details: 03/08/2021
Customers issue is that when running the dishwasher the breaker trips this happens about 20 minutes into his wash according to him testing unit finding no error codes drain pump test good in along with heater motor appears to be good but the only thing that can cause the breaker to trip would be the motor over amping during its cycle ordering sump pump assembly and will monitor new pump amperage while on tech-support am not Able to get a hold of tech-support at this moment due to service. Setting up call for Thursday this week; ordrng 1 W11085683 (Sump)
We serviced a
JENN-AIR VENTHOODS
Model JXD7036YS5
Near San Antonio, TX 78249
Douglas H.
Job Details: 03/08/2021
"Customer stated unit not pulling fumes away from cooktop. Found motor still working but weak, upon opening box up found original motor not installed properly, exit of motor facing downward and not towards venting tube. Installed new motor to correct position. Unit functioning as designed now. No further issues at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near San Antonio, TX 78250
Douglas H.
Job Details: 03/08/2021
"Unit right freezer door damaged. Upon trying to install new door found left door was shipped in the correct box, correct box, wrong part. Reordering door to resolve the issue. Advised about 8-12 weeks to get the door. ; ordrng 1 W11477033 (Freezer right door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
Unit has loud compressor and high amp draw. Needs new compressor. Customer declined repair and did not want to pay SC fee.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78216
Sebastian
Job Details: 03/08/2021
Replace gear case and calibrated unit customer to monitor for leaks I did not see any immediate leaks after testing
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5 02
Near Floresville, TX 78114
S. L.
Job Details: 03/08/2021
Unit has slow drain Found filter stuck removed filter cleared tested unit draining better but impeller loose gave estimate for part DC97-17999P drain pump . Service fee good 90 days
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
"Previous visit found glass door needed to be swapped. After replacing the door and tightening the handle, unit has no further issues."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Elmendorf, TX 78112
S. L.
Job Details: 03/08/2021
Part W11454372 gearcase is needed recieved wrong gearcase in correct box reordered gearcase call when part comes in.; ordrng 1 W11454372 (Gearcase)
We serviced a
LG WASHER
Model WM3470HVA
Near San Antonio, TX 78253
Justin
Job Details: 03/08/2021
"Found the power button stuck and not in correct position. Fixed issue, unit is good to go."
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near San Antonio, TX 78266
Chris S.
Job Details: 03/08/2021
Customer stated that icemaker calls for water but ice tray is not in the home position. So water fills up in ice bin. Called tech line spoke with JK we tried to test icemaker but couldnt get to test. JK said to order UI panel and another icemaker. Parts out of stock.; ordrng 1 W11234554 (icemaker) and 1 W11245151 (panel-ui freezer)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78247
Chris S.
Job Details: 03/08/2021
Replaced control it started to work then shut off. Reordering control board and ordering drain pump to fix issue pump is psp item.; ordrng 1 W11170317 (Control board) and 1 W10919003 (pump-water)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near San Antonio, TX 78232
Chris S.
Job Details: 03/08/2021
Replaced heating element tested unit everything working properly collected P&L 211.23
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near San Antonio, TX 78250
Douglas H.
Job Details: 03/08/2021
On call ahead customer stated never requested service and his unit is working properly. Doesnt remember making appointment or never requested it. Service not needed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near San Antonio, TX 78255
Tommy B.
Job Details: 03/08/2021
Previous visit found faulty damper control. Swapped out with new parts this visit to resolve items freezing in refrigerator. Unit also had ice in relation in the freezer section. Resolved this issue by placing unit in forced defrost mode. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB00
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
Issue was a no cool refrigerator. Called techline and spoke to JK. Unit only pulling roughly 5 amps. Jk said its either a leak or a bad compressor. Quoted customer for a new compressor. Parts are P&A while customer decides to repair or not. Collected SC. ; rqstng P&A on 1 W10309988 (Compressor) and 1 Wpw10143759 (Hv Drier)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Customer complaint is that they were concerned about how much the unit is filling verify the unit is feeling correctly instructed customer on how to load a unit to ensure clothes all get wet and provide a better wash cycle ran a calibration on the unit as well. Found that during spin unit was making terrible knocking noise use zip ties to secure drain system to address issue. ; used 1 8567668 (Tie) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Antonio, TX 78253
Justin
Job Details: 03/08/2021
"Gas turns off after ignitors light, will order regulator. Will ask builder to look into house supply as well. Item is back order. ; ordrng 1 W11449506 (Regulator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
But Im at the filter injector is broken was able to remove filter with pliers ordering housing to resolve issue. Scheduling for next open day on Thursday; ordrng 1 W10394053 (Housing)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near San Antonio, TX 78232
Chris S.
Job Details: 03/08/2021
Replaced heating element tested unit everything working properly collected P&L 211.23
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/08/2021
Customer stated the issue is the unit is not completing cycles. Leaving water in the tub and beginning of the automatic drain cycle on reset. Diagnostics revealed long fill error code. Verified faulty water valve and will need to order new valve to resolve issue.; ordrng 1 W11210463 (Valve)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS05
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
"Issue was an F6E1 error code. Replaced convert element and control board. Unit tested good. Homed our broil and bake elements, both tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVA03
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Replace the optics board sets and the actual icemaker customer to monitor for ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Customer is not getting ice to unit and icemaker is making a bad noise found out wires were cut at the door did my best and put a new splice on the little wire I had there in electrical tape to do a temporary repair explain to customer that they may need to replace the entire door to 100% correct the issue after repairing wires found that icemaker was working. Collected service fee plus tier 2 labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAB00
Near San Antonio, TX 78230
Jim G.
Job Details: 03/08/2021
Verified light in freezer is not functioning. Open component. Collected service fee. ; ordrng 1 WPW10515057 (Light module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 03/08/2021
"Checked refrigerator found no dents on refrigerator door found dent on freezer door, spoke to cxc they ordered the door part is covered. Provided tracking number.SR7730196477Order Number 1535501946; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 03/08/2021
"Checked refrigerator found 2 new dents on refrigerator door, spoke to CXC Not covering due to same dent issue SR7730196477 asked customer if they want to continue with repair they answered no. Job complete."
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX305ESS2
Near San Antonio, TX 78209
S. L.
Job Details: 03/08/2021
Customer does not have filter installed and said she is on softener did not need filter sanitized bin ran clean cycle removed debris form heater and evaporator. Cleaned out reservoir cleaned condenser advised customer to remove first few batches of ice and rinse bin prior to consumption. Paid in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78232
Jim G.
Job Details: 03/08/2021
Duplicate ticket.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near San Antonio, TX 78230
Chris S.
Job Details: 03/08/2021
Customer stated that dishwasher was leaking. Found issue to be dishwasher was unbalanced. Fixed issue tested unit everything working properly. Collected PSC