Near Port O'Connor, TX 77982
Michael
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT750SAHZ "Keeps blowing the breaker per customer, even after electrician installed a new one. The appliance was already unplugged, removed the junction box and found the wires slipped out of the wire nuts and shorted out which is causing breaker to trip. Cut off bad wiring and installed new wire nuts, confirmed the wires didn’t pull out, put junction box back in place, plugged the appliance in and tested it, no longer blowing the breaker."
Near Portland, TX 78374
John L.
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Install components, tested after installation. Unit now has function, issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW4 "Installed pump, tested after installation. Issue has now been resolved."
Near Rockport, TX 78382
John L.
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed drip pan, issue resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 12/15/2020
RANGE AMANA ACR4303MFB4 Install component tested unit issue resolved
Near Rockport, TX 78382
John L.
Job Details: 12/15/2020
REFRIGERATOR SAMSUNG RF25HMEDBSRAA "Installed icemaker, issue has been resolved"
Near Corpus Christi, TX 78412
Adam
Job Details: 12/15/2020
WASHER MAYTAG MVWX655DW1 Install components calibrated unit ran verification cycle. All functions and features work as designed. Issue resolved
Near Port Aransas, TX 78373
John L.
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Installed auger, tested after installation. Auger motor spins with no issues, issue has been resolved."
Near Corpus Christi, TX 78410
Adam
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW4 Install components calibrated unit ran verification cycle. Issue resolved
Near Bulverde, TX 78163
Shawn W.
Job Details: 11/25/2020
COOKTOP GAS KITCHEN AID KCGC558JSS Made adjustment to low valve stem and the ignition improved but is intermittent. The unit will need a new electrode. The unit is caulked in. I explained to our customer that a disclaimer will need to be signed and that I would prefer if the builder or they cut it out and I would not be able to recall because It is a construction item. Parts ordered.; ordrng 1 W10892422 (ORIFICE) and 1 W11238758 (igntr-surf) and 1 W11344539 (BURNER)
Near San Antonio, TX 78259
Jim G.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Incorrect door was sent. According to Marcone this is the correct door and part number. Please verify. ; ordrng 1 W11436980 (LEFT DOOR STAINLESS)
Near Bulverde, TX 78163
Jim G.
Job Details: 11/25/2020
ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Water pump is not responsive. Collected service fee. ; ordrng 1 12-2919-21 (water pump)
Near Selma, TX 78154
S. L.
Job Details: 11/25/2020
DRYER MAYTAG MED6230HW0 Replaced HMI reset power 5 times found same issue model and serial not tranferred to new HMI old HMI still works but is damaged by 1st tech who dropped it called tech line spoke to Chris advised him of previous SR number 7728871326 and that connector on ACU was had broken off when previous tech was servicing unit so had to replace ACU 1st before HMI and this is 3rd HMI Chris will send this for ISR for next step in solution for repair. Same SR number; O-emld tckt
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "I replaced the water tube and the water pressure regulator valve. I tested unit and the water pressure is now within the proper range to produce ice consistently. Our customer now has a separate issue in which the RC is warming. Temperature at 58 F. FC at 2 F. I found that the damper control was not working and that the RC evaporator is frozen up. Under test 128 in diagnostics I found that the control is version 600. According to Technical Service Pointer W11033419D and W11329116C these problems can happen without version 700 or higher. It also has the old evaporator cover gasket, ice maker, Orion board, dual water valve, filter cap, water filter process. This unit will need the new updated control board W11333076, evaporator cover W10889360, ice maker W10898228, dual water valve W11194380, Orion Board W11131873, filter cap W11189114 and water filter process W11194438. According to the service manual the air baffle that is not operating, comes with
Near Boerne, TX 78006
Jim G.
Job Details: 11/25/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 Will return to repair. Did not have proper tool. ; schdld next appmnt for 12/4 FRI !
Near Natalia, TX 78059
Richard G.
Job Details: 11/25/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "40C iceroom fan error, 39C icemaker function error, 81C comp starting failure. Called Samsung techline and spoke with Eric. Says to check wiring harness for inverter board to compressor, if that is ok, then the unit has a bad compressor. Checked out harness. Continuity is all good through the harness. Bad compressor. Spoke to customer about compressor costs. Her husband will get back with us regarding the repair. Setting as ESTIMATE ONLY at this time. Reference # 7004061153; ordrng 1 MKV190CL2B/ASH (COMPRESSOR)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/25/2020
MICROWAVE OVEN WHIRLPOOL AMV2307PFS3 Control voltage presented with irregularities when attempting to use turntable. Also magnetron work only intermittently. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)
Near Boerne, TX 78006
Colton B.
Job Details: 11/25/2020
WINE CELLAR KITCHEN AID KUWL204ESB "Issue is a dented door panel. Ordering panel and returning. Part is out of stock, not scheduling a return date. Customer closed on house on 11/20/2020.; ordrng 1 W11164089 (drawer-frt)"
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/25/2020
RANGE JENNAIR JGRP548WP01 Checked range found bad control board no relay was actuating ordering control board to resolve issue. Collected service call fee. ; ordrng 1 W10888661 (cntrl-elec)
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 11/25/2020
MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 Checked microwave found inner door not closing properly with outer door. Can’t select any options when door is closed.door is on order waiting on parts. ; saved tckt
Near Boerne, TX 78006
Colton B.
Job Details: 11/25/2020
WINE CELLAR WHIRLPOOL WUW55X24HS01 "Issue is that the temperature in the wine cooler gets too cold. Tested all sensors, they checked within range. Heater circuit had continuity, that checked good. Finding issue to be a faulty PCB board. Ordering and returning. Part is on back order. SC and L are covered by 90 day warranty. Navigate to Pecan bluff to get to house. ; ordrng 1 W11334740 (CONTROL)"
Near San Antonio, TX 78250
Tommy B.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Door flap now opening properly, and not dispensing ice that is more than one individual cute. Ordering new icemaker.; ordrng 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/25/2020
WASHER MAYTAG MHW6630HC2 Unit passes all functions during automatic test cycle and customer has been instructed to monitor the unit to regard for any future issues or concerns.
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 11/25/2020
RANGE WHIRLPOOL WEE745H0FS2 Checked range found knob broken and switch not turning ordering switch and rescheduling knob to resolve issue. ; ordrng 1 W10437092 (switch-inf)
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Confirmed that there is significant cosmetic damage to the right RC door (picture included). Part ordered.; ordrng 1 W10830055 (gasket-fip) and 1 W11178521 (nameplate) and 1 W11435343 (DOOR RIGHT)
Near San Antonio, TX 78251
Justin
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced inverter box, and main control. Condenser fan not turning on. Will need condenser motor. Unit compressor came on and is running. Cool air coming through. ; ordrng 1 W11127829 (motor-cond)"
Near Comfort, TX 78013
Colton B.
Job Details: 11/25/2020
RANGE KITCHEN AID KFED500EWH03 Issue is door scraping on the chassis. Ordering new front frame to resolve issue. Part is on back order. Gate code is 1234.; ordrng 1 WPW10292008 (liner-door) and 1 WPW10308654 (frame-frnt)
Near Converse, TX 78109
S. L.
Job Details: 11/25/2020
DISHWASHER KITCHENAID KDTE234GPS1 Tested unit found float switch error code. Checked water found no water flow checked found kinked water line from supply. Corrected this tested unit all operations normal. Checked in diagnostics dispenser motor pump and heater unit operating as designed.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/25/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS Replaced control. Issue resolved.
Near San Antonio, TX 78254
Justin
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Need to order and replace dispenser motor for unit. ; ordrng 1 W11423781 (DOOR ICE )
Near San Antonio, TX 78254
Justin
Job Details: 11/25/2020
RANGE WHIRLPOOL WFG525S0JS0 Ignitor is turning on but then will turn off. Will need ignitor for unit. F1E0 popped up before I left. Need control psp item. ; ordrng 1 W11317846 (cntrl-elec) and 1 WP9758079 (igntr-oven)
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated the issue is the unit is not draining. Also stated they recently got a new garbage disposal. Found issues to be caused by plug not being removed from garbage disposal. Removed plug and unit is functioning normally with no further issues at this time.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/25/2020
ICEMAKER (STANDA KITCHEN AID KUID508ESS Verified issue was a clog to lack of cleaning. I used a wire tie to secure the lines that were clogged. I manually cleared clog but e courage customer to perform regular cleanings.
Near Kerrville, TX 78028
Colton B.
Job Details: 11/25/2020
DRYER ROPER RED4516FW Could not make it before they closed. ; schdld next appmnt for 12/2 WED !
Near San Antonio, TX 78245
Richard G.
Job Details: 11/25/2020
WASHER WHIRLPOOL WFW5620HW2 Customer complaint is that the unit is shaking so much it is banging against the walls. Checked unit and found one shipping bolt still attached. Removed shipping bolt. Ran unit through automatic test. All good. Tested to complete. Unit is good to go.
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/25/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 Replaced ice door. Tested unit. Turned ice maker back on when done. Unit is now fully functional.
Near San Antonio, TX 78239
S. L.
Job Details: 11/25/2020
FREEZER MAYTAG MZF34X18FW03 Called tech line spoke tp TJ Sr 7729363246 checked wiring checked thermistor checked board all checked good he advised me to just change thermistor out sonce board was changed and could be intermittently shorted thermistor. Advised customer that we will call when part comes in.; ordrng 1 WPW10383615 (thermistor)
Near Windcrest, TX 78239
S. L.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked unit unit operating making ice replaced failed ice bin all operations normal.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/25/2020
DRYER MAYTAG MEDC215EW1 Replaced thermal fuse. Tested out unit. Unit is good to go. Customer also requested door handle be replaced. Replaced with truck stock. Tested to complete. Unit is good to go.; used 1 W10861225 (HANDLE) from stock
Near Far West Side, TX 78254
Justin
Job Details: 11/25/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Unit powered down when trying to run a bake cycle. Calling techline to assist, JK is assisting. SR 7729363743 need to order and replace antenna. Not sending out a signal to connect. 866-333-4591 connection team; ordrng 1 W11248075 (antenna)"
Near San Antonio, TX 78227
Tommy B.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Customer stated that the unit stopped cooling on Friday. Unit has very low amp draw and no compressor function. Found issue to be caused by faulty start device. Ordering parts to resolve issue.; saved tckt
Near Boerne, TX 78006
Colton B.
Job Details: 11/25/2020
DRYER MAYTAG MEDB835DW4 "Issue is a that sometimes dryer will stop drying and the UI freezes. Found F4E3 airflow error code. Issue believed to be dryer over heating during extended use. Cleaned out vent and verified good venting on the outside vent. Unit testing good, customer will call if issue persists."
Near San Antonio, TX 78264
S. L.
Job Details: 11/25/2020
REFRIGERATOR SAMSUNG RF23J9011SG Replaced pcb icemaker draintube clips and silicone ice room. Tested found clip on case magnet for ice bucket damaged need otl request for this part to complete.; ordrng 1 DA61-09570A (CASE MAGNET)
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/25/2020
RANGE WHIRLPOOL WFE320M0EW2 Replaced terminal block. Issue resolved.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/25/2020
RANGE JENN-AIR JES9800CAS02 Replaced glass cooktop. Offered to clean customer declined. Collected service call parts and labor.
Near Selma, TX 78154
Shawn W.
Job Details: 11/25/2020
MW-HOOD COMBO WHIRLPOOL WML55011HB3 "I have discovered that we have a problem with the parts diagram. According to the diagram the light socket should come attached to the base or should come with the light bulb. The diagram also shows a housing that would come with the base that did not come attached. However, under airflow parts, it has a duplicate listing showing the holder for the lamp as well as the base. I’m ordering parts related since the diagram is duplicated and not fully accurate. Our customer is not fully comfortable with signing our cabinet removal disclaimer unless he could help. I explained to him that I cannot have a customer help me with the repair. He would prefer that I have an assistant, then he would be willing to sign the disclaimer and have us repair the unit. Parts ordered.; ordrng 1 W11181133 (housng-lmp)"
Near San Antonio, TX 78245
Justin
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Fridge has been replaced, close job."
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/25/2020
RANGE WHIRLPOOL AER6303MFS2 Replaced main wiring harness. Issue resolved.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Sealed system request submitted, spoke to Robert on tech line.; saved tckt"
Near Hollywood Park, TX 78232
Ezequiel V.
Job Details: 11/25/2020
RANGE KITCHENAID KDRS467VSS05 Checked range found knob not properly installed from last visit reinstalled no issues. Unit is working as designed. No issues. With knobs job complete.
Near San Antonio, TX 78255
Tommy B.
Job Details: 11/25/2020
VENT HOOD WHIRLPOOL WVW7336JS0 Cosmetic damage to control and hood. Ordering parts to resolve issue. ; ordrng 1 W11245985 (switch-pb) and 1 WPW10291572 (dampr-hood)
Near San Antonio, TX 78228
Richard G.
Job Details: 11/25/2020
DRYER WHIRLPOOL WED4815EW1 "Replaced wheels, belt, and pulley with dryer repair kit. Tested to complete. Unit no longer squeaking. Unit is good to go."
Near Pleasanton, TX 78064
S. L.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found open thermistor on ice maker. Needs new ice maker. Call when part comes in.; saved tckt
Near Boerne, TX 78015
Tommy B.
Job Details: 11/25/2020
COOKTOP GAS KITCHENAID KCGS550ESS01 Part arrived identical to the top in customers home. Discussed this with customer and will order new cooktop as customer states the riding on top should be darker; ordrng 1 W10722084 (cooktop)
Near Atascosa, TX 78002
Ezequiel V.
Job Details: 11/25/2020
WASHER AMANA NTW4516FW2 Checked washer found bad suspension will order suspension to resolve issue. Collected service call fee..; ordrng 1 W10821951 (suspension)
Near Boerne, TX 78006
Colton B.
Job Details: 11/25/2020
REFRIGERATOR LG LRFDS3006S/00 Issue is that the dispenser will constantly dispense water unless the UI is locked. Replaced dispenser switch to resolve issue. Unit testing good.
Near Comfort, TX 78013
Colton B.
Job Details: 11/25/2020
REFRIGERATOR MAYTAG MFI2568AEW "Issue is no ice dispensing. Ice bin is frozen in compartment so I could not take it out to diagnose. Because a new bin is on back order, neither I or the customer wanted to break it. Customer is going to get another refrigerator to defrost this one. Will call us back if it still will not dispense once defrosted. Collected SC fee."
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 11/25/2020
WASHER MAYTAG MVWB835DW3 Checked washer found no sparks when plugging in found error codes F6E2 f6e3 ordering harness due to reading open. Also ordering lid lock due to lid locking but not unlocking. ; ordrng 1 W10771770 (harns-wire) and 1 W10787878 (latch)
Near San Antonio, TX 78238
Tommy B.
Job Details: 11/25/2020
DRYER AMANA NED4655EW1 Customer stated that service was already performed on call ahead.
Near San Antonio, TX 78253
Justin
Job Details: 11/25/2020
MICROWAVE OVEN JENN-AIR JMW2330WS00 "Turntable motor is going out, turns for a while then will stop. Will make noises throughout unit. Quoted for 443.71. Collected 175.00 for service call. ; ordrng 1 W10911403 (motor-turn)"
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM05 Replaced module. Unit now lights up in freezer and is functioning as designed.
Near San Antonio, TX 78251
Justin
Job Details: 11/25/2020
WASHER WHIRLPOOL WTW8500DC5 "F0E4, changing out valve due to code. Flow is not correct coming off of valve. Ran calibration and diagnostics after replacing water valve. Unit is good to go."
Near Windcrest, TX 78239
S. L.
Job Details: 11/25/2020
DRYER LG DLE110W Found front levelers were higher than rear levelers causing poor contact with moisture sensor. Corrected this retested found timer counting down with correct dryness levels. All operations normal referred customer to dryer vent cleaning service.
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 11/25/2020
DRYER SAMSUNG DV42H5000EW/A3 "Replaced 3 shafts and 4 rollers, pulley and belt tested dryer no issues. Unit is working as designed. Collected remaining balance job complete."
Near San Antonio, TX 78228
Tommy B.
Job Details: 11/25/2020
RANGE WHIRLPOOL WFG505M0BS3 Swapped out oven door glass and badge to resolve door breaking issues. Unit has no further issues at this time.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/25/2020
WASHER MAYTAG MVWC400XW Called customer and left voicemail. No answer at door. Left magnet. Waited. No show.
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 11/25/2020
RANGE SAMSUNG NX58H5600SS/AA Replaced knobs on range due to knob broken on the inside no issues after replacement
Near San Antonio, TX 78218
S. L.
Job Details: 11/25/2020
RANGE WHIRLPOOL WFC150M0EB4 Removed rear replaced LF and RR switches tested all operations normal.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/25/2020
ICEMAKER (STANDA SCOTSMAN CU50PA-13 Customer reach out when returning from vacation to see if repair took.
Near Canyon Lake, TX 78133
Jim G.
Job Details: 11/25/2020
RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.
Near San Antonio, TX 78250
Richard G.
Job Details: 11/25/2020
DISHWASHER MAYTAG MDB9979SKZ0 Replaced drain pump. Tested to complete. Unit is good to go.
Near San Antonio, TX 78254
Justin
Job Details: 11/25/2020
VENT HOOD WHIRLPOOL UXT5230BDS1 "Replaced fan, found motor screws loose holding into place."
Near San Antonio, TX 78253
Justin
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced freezer thermistor, tested to complete."
Near San Antonio, TX 78250
Richard G.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced evap motor and thawed unit. Tested to complete. Unit is good to go. Collected labor and parts cost.
Near Kerrville, TX 78028
Colton B.
Job Details: 11/25/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Issue was a frosted up evaporator. Defrosted evaporator and replaced wire harness again. Ensured that the defrost sensor was clipped on tight and in the correct position. Collected SC. Part is covered under 1 year warranty and there is a S code for labor (S16360). Unit tested good.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/25/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 Replaced thermistor and fan scroll. Thawed out ice. Tested to complete. Unit is good to go.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/25/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced evap harness. Thawed out unit. Tested to complete. Unit is good to go.
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 11/25/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Called customer, customer stated unit is working properly after flipping breaker, dishwasher working as designed. Job complete."
Near Canyon Lake, TX 78133
Jim G.
Job Details: 11/25/2020
RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ Customer stated that there are lights out in the fridge and in the freezer section. Light already ordered by prescreen.; saved tckt
Near Converse, TX 78109
S. L.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Spoke to AE closing documents were provided she has them. Unit under 1 year old, Tested temperatures these were good found deli drawer came off track reinstalled drawer tested icemaker found bailer arm not all the way installed to ice maker. Installed bailer arm cycled ice maker tested all operations normal."
Near San Antonio, TX 78252
Richard G.
Job Details: 11/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Replaced gas valve. Preheated oven to 350 degrees. Tested to complete. Unit is good to go.
Near Castroville, TX 78009
Justin
Job Details: 11/24/2020
WASHER MAYTAG MVWB835DW4 "210-288-9339 husband number. F5E2, F9E2 and F2E1 stored in unit. Ran through diagnostics, unit drained out fine. Lid lock working just fine, ran calibration. Found water valve with a small leak, replaced and tested to complete."
Near Natalia, TX 78059
Richard G.
Job Details: 11/24/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint is that the unit will not run. Light is on inside, and unit hums when the push to start is pressed but will not run. Customer says they can start the dryer if they hold the start button and manually turn the dryer. Found issue to be with the drive motor. Notes state already ordered.; O-emld tckt"
Near San Antonio, TX 78255
Colton B.
Job Details: 11/24/2020
DRYER MAYTAG MED7000AG0 "Issue is another blown thermal fuse. Called techline and spoke to JK who suggested replacing the control. Quoted customer for new control, part is on back order. Customer is going to look at getting a new dryer and would like the thermal fuses to be replaced to give it time to come in. Ordering a thermal fuse and returning.; ordrng 1 WP3392519 (thermal fuse)"
Near Natalia, TX 78059
Richard G.
Job Details: 11/24/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced inverter board. Powered on unit and reset codes. Unit started cooling. Tested to complete. Unit is good to go. Collected parts and labor.
Near San Antonio, TX 78249
Jim G.
Job Details: 11/24/2020
WASHER MAYTAG MVWB865GC0 Lid is damaged at hinge. ; ordrng 1 W11256781 (lid)
Near San Antonio, TX 78260
Shawn W.
Job Details: 11/24/2020
RANGE KITCHENAID KFDC558JSS00 Our customer has had a common problem with this model in which the user interface will intermittently work and then not work. This usually can be remedied by just repeating the process. It will also usually work all the time through the WiFi using the app. This however should work every time as designed. This unit will be corrected with a new user interface. Part ordered; ordrng 1 W11400494 (CONTROL ELECTRONIC)
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 11/24/2020
WASHER WHIRLPOOL WTW5000DW1 Checked washer found actuator not shifting from agitate to spin ordering actuator to resolve issue.; ordrng 1 W10597177 (actuator)
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 11/24/2020
WASHER MAYTAG MVWB835DW5 Checked washer found washer shutting off during cycle ordering control board to resolve issue.; ordrng 1 W11266623 (CONTROL BOARD)
Near Castroville, TX 78009
Justin
Job Details: 11/24/2020
WASHER MAYTAG 0 Double ticket please close.
Near Boerne, TX 78015
Douglas H.
Job Details: 11/24/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Unit console blacked out and couldn’t be reset. In the process of getting model number had to remove console. Upon reinstalling panel found that temporarily fixed the issue. Ordering console to fully resolve the issue. Unit is under warranty. ; ordrng 1 W11428583 (CONSOLE)
Near San Antonio, TX 78260
Shawn W.
Job Details: 11/24/2020
OVEN ELECTRIC (D JENNAIR JJW2330WS01 "I removed the unit from the cabinet, replaced the blower. I tested the new blower from the control board under component activation in diagnostics mode. Both the low speed and high speed fan were reading 120 VAC under load now. I cleared the record of error codes, shit down unit for 30 seconds and double checked for. Return of the F8 E0 error code. It did not return. I preheated the unit to 350 degrees F. It reached temperature with no errors. I went back into diagnostics to double check for any errors. No errors were found. This blower fan and unit are now operating as designed."
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Replaced diffuser on refrigerator due to not closing. After replacement good movement of diffuser open and closing when changing temperatures. Job complete.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/24/2020
COOKTOP GAS WHIRLPOOL WCG55US0HS Customer complaint is regarding the ignition of unit. Right rear burner needs a new electrode. Ordering parts to resolve issue.; ordrng 1 W11220380 (igntr-surf)
Near San Antonio, TX 78227
Justin
Job Details: 11/24/2020
WASHER MAYTAG MHW7100DW0 "Replaced valve, pressure switch. Also cleaned out dirty drain trap. Unit passed diagnostics."
Near San Antonio, TX 78242
Richard G.
Job Details: 11/24/2020
RANGE AMANA AER6303MFS2 Replaced drawer and panel. Tested to complete. Unit is good to go.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced emitter and receiver on refrigerator due to ice maker not making a full bin. After replacement tested unit no issues job complete.
Near , TX 78015
Douglas H.
Job Details: 11/24/2020
RANGE WHIRLPOOL WOD77EC0HS01 "Customer stated panel blacked out and would reset. Managed to get unit functional. Unit needs new console. Part is psp. Quoted 925.78 for all costs (Sc,P&L plus tax) customer stated this repair was supposed to be paid by the builder, advised didn’t receive a dispatch for 3rd party billing and could proceed as such. Customer contacted builder while in home and builder stated likely a miscommunication from Whirlpool but called back and stated they will call in to pay the cost directly within the hour. Ordering console to resolve the issue. ; ordrng 1 W11428578 (CONSOLE)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "I arrived with the refrigerator door that needs to be replaced to solve the intermittent shorting of the wire affecting the ice maker. Our customer showed and informed me that Whirlpool had delivered another door directly to the house. I told her I would call our office to get this resolved. She informed me that she was going to keep the extra door. I explained to her that she could only receive 1 door. She asked me “what if I did not tell you about this.” I explained to her that Whirlpool would figure it out eventually and come back to us. She said she was going to contact Whirlpool. I decided because of the ethics involved and the tense environment in the home that I would not complete the repair today until this can be resolved with Whirlpool. I gathered my tools and exited the home. Our customer asked if I was leaving and I told her “yes, it is an ethics situation.” She agreed with me that it was an ethics situation. I contacted Whirlpool Part