We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ
Near San Antonio, TX 78245
Jay
Job Details: 03/28/2022
Replaced fan and wire harness. Fan works and shuts down fine. Still no light. Ordering control baord. Part out of stock. Customer is aware. ; ordrng 1 W11552018 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Sebastian
Job Details: 03/28/2022
Found that the lamp holder was not plugged in at all whatsoever still found at the relay was not closing to give it 120 V ordering control; ordrng 1 W11126814 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Boerne, TX 78006
Drew
Job Details: 03/28/2022
Replaced heater for recall issue. No further issues at this point
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78228
Garry
Job Details: 03/28/2022
"Customer complaint of washer not staying balanced throughout cycle and shaking/banging during spin cycle. Previous visit and consultation with Techline found faulty Control and Run Capacitor. Replaced Control(W11170319) and Run Capacitor (W11158830) to resolve issue. Adjusted front-left leveling foot for good measure. Job complete, unit testing good. No further issues at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78227
Jesus C.
Job Details: 03/28/2022
Tested unit. Heater has gold bushings. Will need to replace heater. Following service pointer for issue. ; schdld next appmnt for 4/1 FRI !
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near Boerne, TX 78015
Drew
Job Details: 03/28/2022
"Upon arrival customer said bottom unit would not turn off but in the ui showed off, so when she turned it on preheating already was at 350 degrees. She had to flip the breaker off then on to resolve issue. Ordering controls again to resolve issue as well as probe sensors. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console) and 2 W10859573 (sensor)s"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near San Antonio, TX 78254
Sebastian
Job Details: 03/28/2022
Customer confirmed to me that the electricians found that a staple or screw was cut into their line wire which was most likely grounding a customer to report back in if they continue to have issues
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near San Antonio, TX 78253
Sebastian
Job Details: 03/28/2022
Found melted terminal block instructed customer that I must order full harness and they must also provide a new cord customer to call Whirlpool as they are unsatisfied with this diagnosis. ; ordrng 1 W11416047 (Harness)
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near San Antonio, TX 78253
Sebastian
Job Details: 03/28/2022
Found heating element to be damaged wheels bad belts in bad condition this unit has its own special size belts one for the blower and one for the basket cleaned out heavy lint lint was the cars for the element burn out as all the other safeties are testing good but look to be in bad condition would like to change out all thermal parts as well if customer wanted to repair gave customer quote customer wants to go through with finding a new set as his washing machine has issues as well. Collected service fee with military discount
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78238
Jesus C.
Job Details: 03/28/2022
Complaint is unit will not fill completely and has issues agitating. Tested unit. No stored error codes. Unit fills properly. Good agitate. Could not find any issues during testing. Unit is working properly at this time. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78228
Garry
Job Details: 03/28/2022
"Customer complaint of washer stopping mid-cycle with basket full of water. Found drain hose inserted more than 8 into house drain pipe, and that house drain pipe (between 2 90s) is graded toward machine. I believe we could be looking at a back-siphoning event, as all individual components & modes of operation on machine testing good throughout several Service Diagnostics cycles. Verified Control functioning properly by state of diagnostic LED and through observation of component activation. Ran machine through Quick Wash cycle successfully. Backed drain hose out of house drain pipe, leaving only 4 of drain hose inserted, and affixed hose bracket to wall with screw supplied by customer. Reviewed theory of operation with customer, to include detergent use. Blew into pressure hose to clear any potential debris in pressure bulb. Customer is to monitor performance of machine and call us back if issues persist. Job complete, no further issues at this time."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Schertz, TX 78154
Chris S.
Job Details: 03/28/2022
Customer stated that washer is making knocking noise and agitator keeps ripping up close. Found it should be faulty agitator and slider ordering parts to fix a shoe.; ordrng 1 W10734521 (slider) and 1 W11550891 (Agitator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Antonio, TX 78201
Sebastian
Job Details: 03/28/2022
Try to install door as it looked like the correct model found at the end when hooking up the tube that the tubes are not the correct diameter I had some reducers on my truck which I fit it on there and appear to fit perfectly but when actuated were leaking too bad could not leave new door on unit must re-order door must make sure tubes are the correct diameters; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near San Antonio, TX 78209
Garry
Job Details: 03/28/2022
"Customer complaint of being unable to program dry cycles. Tested unit and found issue to be faulty HMI. Replaced Console (W11384513) to resolve issue. Job complete, unit testing good. No further issues at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/28/2022
Installed new control. No further issues during testing. Job complete.
We serviced a
JENNAIR COOKTOP GAS
Model JGD3536GS00
Near San Antonio, TX 78256
Drew
Job Details: 03/28/2022
Replaced bezels due to installation issue from factory. No further issues at this point
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near San Antonio, TX 78260
Jim G.
Job Details: 03/28/2022
I replaced the faulty bellow and valve. Issue is resolved. Unit tested properly. Issue resolved. Collected payment.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Schertz, TX 78154
Chris S.
Job Details: 03/28/2022
Still waiting on latch to come in no eta on part.; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near San Antonio, TX 78260
Jim G.
Job Details: 03/28/2022
I verified a damaged sump. ; ordrng 1 W11416363 (Sump pump assembly) and 1 W11551383 (Wheel assembly)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIS15NRHB7
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 03/28/2022
"Customer stated unit stopped making ice then started up again, found issue to be bin thermistor out of spec. Ordering bin thermistor to resolve the issues. Part under 1yr warranty and sc&labor under 90 day. Scheduled for soonest availability. ; ordrng 1 WP2313633 (Bin thermistor)"
We serviced a
UNKNOWN VENT HOOD
Model UXB0600DYS1
Near Boerne, TX 78006
Douglas H.
Job Details: 03/28/2022
Last trip found faulty blower motor.replaced blower motor to resolve the issue. Unit testing good Now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near San Antonio, TX 78217
Douglas H.
Job Details: 03/28/2022
"Double checked the previous diagnosis as its been awhile since I last looked at this unit. Unit wouldnt hold vacuum. Pressure tested with nitrogen, pressure dropped fairly steadily, couldnt locate leak with bubbles. Could hear a gurgling inside the cabinet. Calling techline to report new findings. Spoke with Kurt, explained the situation, deemed unit unrepairable. Read me the disclaimer. Sr 7733285690"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78223
Daniel
Job Details: 03/28/2022
Arrived to install recalled heater on unit. Installed new heater. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78214
Daniel
Job Details: 03/28/2022
Returned with parts to repair. Found that water fill valve had a slow leak that after time was setting the float switch off. Tightened water hose to fill valve properly. Installed new float switch and tested unit. Unit now functioning as designed without any leaks.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78245
Jay
Job Details: 03/28/2022
Removed inlet valve. Found a bunch of small beads clogging valve. Cleared lines and made customer aware of issue. Unit working
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near San Antonio, TX 78249
Drew
Job Details: 03/28/2022
"Upon arrival removed rails, took off evap cover and found a draining issue. Per service pointer W10632338E ordering drain kit, and part is covered, not labor. If unit doesnt need rails or ice maker after install then labor is 117.45. Will reschedule rail and ice maker in case they are needed. Custard asked for 1pm apt due to busy schedule ; ordrng 1 W10619951 (drain tube)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS02
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/28/2022
"Last trip found issue to be faulty compressor from factory. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit compressor kicked on and immediately began cooling. Advised customer of 24 hr cool down period. No further issues at this point. Per sb web SS p&l under limited warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78240
Drew
Job Details: 03/28/2022
"Upon arrival found water from home was not connected, connected it and unit began working as designed. Before leaving saw the unit continue to drip from the water dispenser. Replaced valve to resolve issue. No further issues at this point"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Schertz, TX 78154
Chris S.
Job Details: 03/28/2022
Customer stated that that washer lid was cracked and have to punch down on lid for it to function. Ordering lid and console face need authorization for all parts and lid is out of stock.; rqstng P&A on 1 W11130343 (overlay) and 1 W11130236 (lid)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Bryant, AR 72022
Blake D.
Job Details: 03/28/2022
"Inspected unit for not locking, customer has recipe from December showing a latch has been replaced with the same part number from sm, ran diagnostic found error f5e2 f5e1, test 8 pg 20 if step 9 if replacing the latch did not correct the lock problem then replace control, customer does not want to move forward and said they cant not pay sc today witch is ($119.76) the sc has not been paid"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/28/2022
"Customer reporting numerous issues, same noise as before last repair, unit has to be unplugged and replugged in at the end of a cycle on top of an error code flashing, and abnormally loud draining noises. Checked for errors, found f5e1, ran diagnostics testing to check unit. During spin mode of test unit made loud grinding and screeching noise and then flashed f6e3. Ordering control and door lock to resolve the issues. Both parts show in ssb, scheduling for customer availability ; ordrng 1 W11419171 (Control) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS1
Near Benton, AR 72019
Blake D.
Job Details: 03/28/2022
"Inspected unit for not working, found f1e0 error on the display, pre tech sheet replace control diagnosed to need control customer needs to be in the morning; ordrng 1 WPW10116542 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090GW
Near Conway, AR 72034
Chad
Job Details: 03/28/2022
Unit will need removed to properly diagnose; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near San Antonio, TX 78230
Jim G.
Job Details: 03/28/2022
I verified an issue with the ice container frosting up most likely from the melting and refreezing. ; ordrng 1 2318017 (Ice door separator)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Royal, AR 71968
Blake D.
Job Details: 03/28/2022
"Inspected unit for off balance, customer explained to me that when they wash king sheets and pillow cases the unit gets off balance, I informed the customer that cleaning king and queen size needs to be separate loads, all together is to much for this unit and will cause it to go off balance, ran diagnostic found error code f0e5, tested the suspension doesnt bounce more than once checked okay, ran auto test and calibration, unit passed both test no error codes unit runs as designed"
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/28/2022
"Customer stated unit not heating properly in both ovens. They feel as if its about 25 degrees too cold even after calibration. Tested unit with thermocouple to check. Finding unit heating properly after calibration, however did find light button on console not functioning and touch pad was slow to respond. After running testing, checked errors again found numerous f6e4 ui communication errors. Ordering console to resolve this issue. Scheduled for soonest availability pending part arrival. ; ordrng 1 W11297709 (Console)"
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH76719
Near Conway, AR 72034
Chad
Job Details: 03/28/2022
"Inspected unit for door not shutting, door is broken apart on hinge side, diagnised to need door, part # W10893444 discontinued"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near San Antonio, TX 78209
Garry
Job Details: 03/28/2022
"When installing replacement RC & FC doors, two pieces of door trim were found to be damaged. Replaced 2 Door Trim (W11097831) to resolve issue. Job complete, no further issues at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/28/2022
"Leak is coming from center of tub. All bolts tight on gearcase and seated against outer tub. Leaked down on gearcase, splutch, and belt. Ordering outer tub, gearcase, cam, belt.; ordrng 1 W10371566 (Outer tub) and 1 W10870912 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS08
Near San Antonio, TX 78252
Jay
Job Details: 03/28/2022
Replaced fuse. No power still. Ordering interlocks ; ordrng 1 W11551558 (Upper interlock) and 1 W11551761 (Lower interlock assy)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Conway, AR 72032
Chad
Job Details: 03/28/2022
"Inspected unit for leaking, ran service diagnostics, no errors, ran complete test cycle no leaks, rand filled unit three different times and drained, no leaks, no evidence of water marks under unit or on kick panel, both were covered in dust, pics attached, operation checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near San Antonio, TX 78252
Jay
Job Details: 03/28/2022
Part ordered does not fit. Ordering entire assembly. Part on back order. Customer is aware. ; ordrng 1 W11558186 (Cover assy)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Conway, AR 72032
Chad
Job Details: 03/28/2022
"Inspected unit for nor washing dishes, ran service diagnostics, found lower spray arm not pumping, diverter just clicked, diagnosed to need sump assembly; ordrng 1 W11085683 (Sump assembly)"
We serviced a
KITCHEN AID RANGE
Model KGCU483VSS02
Near San Antonio, TX 78221
Jay
Job Details: 03/28/2022
"Replaced burner heads, no effect. Removed both orifices and swapped with another set that worked. Cleaned them and reinstalled. Unit working as it should."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Conway, AR 72034
Jeff N.
Job Details: 03/28/2022
Changed light in freezer all checks good.; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Castroville, TX 78009
Jesus C.
Job Details: 03/28/2022
Tested unit. Restriction in evap. Installed drier. Vacuum and recharge unit. No further issues during testing. Job complete.
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Mayflower, AR 72106
Jeff N.
Job Details: 03/28/2022
Found ice ball in freezer section right corner. Unit has sealed system problem. Heater works. Unit has leak or restricted system. Gave customer 599 + parts for what we may find. Customer decided to get new unit due to age of unit and cost to repair. Had paid service call in October. Did not charge this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Atascosa, TX 78002
Jesus C.
Job Details: 03/28/2022
Tested unit. Not cooling properly. Found compressor not kicking on. Good power to compressor. Good start device. Will need new compressor. ; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Searcy, AR 72143
Chad
Job Details: 03/28/2022
"Inspected unit for off balance, found suspension balls broken diagnosed to need suspension,; ordrng 1 W11217817 (Suspension)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/28/2022
Installed new terminal block and wiring. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Morrilton, AR 72110
Jeff N.
Job Details: 03/28/2022
Found control board on ui not snapped in. Put back in place works good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Cibolo, TX 78108
Chris S.
Job Details: 03/28/2022
Customer stated that dishwasher was not draining found it should be coming from garbage disposal knock out was not knocked out. Fixed issue tested unit everything working properly trying to call landlord to get payment of service call and labor has not answered all day left voicemails when calling. Sc 124 + labor 70 + tax
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bald Knob, AR 72010
Chad
Job Details: 03/28/2022
"Inspected unit for not cooling fresh old section, freezer still working, found fresh food evap frozen solid, diagnosed to need fan with harness, collected for part, check#2837, labor of 98.75 plus tax to be collected; ordrng 1 W11087438 (Fan and harness)"
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Cibolo, TX 78108
Chris S.
Job Details: 03/28/2022
Replaced valve tested unit everything working properly.collected P&L 244.14
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Conway, AR 72032
Jeff N.
Job Details: 03/28/2022
"Replaced door due to locking mechanism broken, and seal at top. Looks good."
We serviced a
JENNAIR ICEMAKER (STANDA
Model JIM158XYRS0
Near Garden Ridge, TX 78266
Chris S.
Job Details: 03/28/2022
Customer stated that icemaker was overflowing with water when I came home and ice was melting. Found it should be faulty reservoir pump and auxiliary pump. Customers want to think it over about going through with repair. Collecting service call give him estimate of parts and labor. 861.76; rqstng P&A on 1 W11542868 (Resivour drain pump) and 1 W10825875 (pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/28/2022
"Inspected unit for f8e1 error, customer showed me a picture, ran diagnostic found f8e1 error, tested cold water found low water flow, replaced water valve with truck stock, re tested cold and hot normal flow, ran auto test and calibration no more error codes, unit operation checks okay ; used 1 W11165546 (Valve) from stock"
We serviced a
KITCHENAID OVEN ELECTRIC [S
Model KOSE500EBS05
Near Garden Ridge, TX 78266
Chris S.
Job Details: 03/28/2022
Customer stated that oven is not turning on at all. Changed out thermal fuse turn on breaker and still no power to unit getting good voltage from junction box. Ordering control board to fix issue.; ordrng 1 W11179310 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Little Rock, AR 72210
Blake D.
Job Details: 03/28/2022
"Inspected unit for clicking noise, ran diagnostic found no error codes, ran high speed spin and agitate did not find any clicking noise, customer showed me a video looked underneath the unit I did use truck stock zip tie to zip tie the wires away from rotor, ran calibration and auto test found no error codes, unit operation checks okay ; used 1 WP8567668 (Zip tie) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Alexander, AR 72002
Blake D.
Job Details: 03/28/2022
"Inspected unit for not drying properly used prob tested inside temps got 120-180 temps, tested exhaust temps got 120-180 temps, when checking the vent the vent did blow warm air out, I did informed customer to clear the vent out for proper air flow, unit runs as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Alexander, AR 72002
Blake D.
Job Details: 03/28/2022
"Inspected unit for cleaning kit, referred customer to page 4 of owners manual page 4 cleaning tips W10355016 and to not use abrasive cleaners, cleaners with bleach, rust removers, ammonia, or sodium hydroxide (lye) because paint surface may stain ran diagnostic found no error codes, bake and broil comes on, unit runs as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Sherwood, AR 72120
Micheal
Job Details: 03/25/2022
Customer complaint will not dispense ice. Tested unit and found dispenser blades jamming up. Ordered W11347840.; ordrng 1 W11347840 (Container)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexander, AR 72002
Blake D.
Job Details: 03/25/2022
"Customer does not want the unit fix, they want a refund for the unit I informed them to contact who they bought it from, we do not do refunds on units that were bought"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB5
Near Benton, AR 72015
Blake D.
Job Details: 03/25/2022
"Replaced control panel and clock control, tested unit still did the same winding noise and cuts off, called tech line spoke with Rick did a video call with Rick unable to do a video call with tech line, when the noise starts I can press against the top right of the door and the noise will stop and not shut off the unit, tech line wants me to replace the door w11247223 (7732940758); schdld next appmnt for 4/1 FRI PM"
We serviced a
KENMORE REFRIGERATOR
Model 795.74093.411
Near Jacksonville, AR 72076
Doug M.
Job Details: 03/25/2022
"Installed filter drier due to cooling issue caused by low amp draw on sealed system,tested unit operation checks ok,collected 177.49 card ending in 2005; used 1 Wpw10143957 (Uv filter drier) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Judsonia, AR 72081
Jeff N.
Job Details: 03/25/2022
Filter housing not grabbing filter to release when door opens. No pics tablet lost charge.; ordrng 1 W11162041 (Filter housing white)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bald Knob, AR 72010
Jeff N.
Job Details: 03/25/2022
"Checked power. Not getting 240, getting 234. Looked at power cord one leg is burnt. Alerted customer and the will replace cord and have electrical checked. I ran dryer it was heating and timer moved. I unplugged unit before I left."
We serviced a
WHIRLPOOL OVEN
Model KSGG700EBS
Near Searcy, AR 72143
Jeff N.
Job Details: 03/25/2022
Replaced control board do to communication error code. All checks good. Customer stated have been paid in full over phone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Beebe, AR 72012
Jeff N.
Job Details: 03/25/2022
"Water in cup of freezer ice maker and cubes catching in fingers. Ordered ice maker and triple water valve.; ordrng 1 W10886939 (Ice maker freezer) and 1 W11495416 (Water valve triple), dspstn on spec-tagged invntry: 1 W11483245 ICEMAKER"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Morrilton, AR 72110
Jeff N.
Job Details: 03/25/2022
Replaced cut off kit due to vent hose not venting outside of wall. Customer will fix before running unit. Brought back 120.00 cash due to mix up yesterday on code. Charging only for part.; used 1 279973 (Cut off kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Plumerville, AR 72127
Jeff N.
Job Details: 03/25/2022
Led light is flickering. Ordering Led light.; ordrng 1 W11520324 (Led light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Piney, AR 71913
Blake D.
Job Details: 03/25/2022
"Inspected unit for noises, customer showed me a few videos, called tech line spoke with Chris 4318168 other 4 and put on on the evaporator entrance , changed dryer position and have to cap tube above the dryer, if that does not work tech line said to replace filter dryer and reduce refrigerant by a quarter ounce (7733272572) called partner spoke with Adriana authorization (W126FY0NPL1); ordrng 4 4318168 (Sealer)s"
We serviced a
SAMSUNG WASHER
Model WF218ANW/XAA
Near Piney, AR 71913
Blake D.
Job Details: 03/25/2022
"Inspected unit for not advancing to next cycle, when running a spin only cycle I found the drain pump to hum, after removing access from the pump and ran spun only I found the pump fan not turning until I used my flat head screw driver to help it start up, diagnosed to need drain pumpDC96-01700A ($168.78) labor ($120.00) Sc ($109) customer does not want to move forward at this time customer is only paying sc ($119.30) using card check ending in 2670"
We serviced a
WHIRLPOOL KITCHEN
Model WDF331PAHS1
Near North Little Rock, AR 72113
Micheal
Job Details: 03/25/2022
Inspected unit and found heating element working normally. Found unit has empty rinse aid dispenser. Advised customer that rinse aid must be used in these newer dishwashers to condition tub and dishes. Suggested running hot water before starting unit. Unit is operating normally.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/25/2022
"Replace ring, belt and cam, can calibration no error codes, unit operation checks okay ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL FREEZER
Model VFUD21TW
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/25/2022
"Found model and serial not found in whirlpool ServiceMatters, called partner team, (7733241690) customer to have the customer go to crosley.com then to contacts to fill out a form, we can not work on this unit under warranty"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Little Rock, AR 72204
Micheal
Job Details: 03/25/2022
Tested unit and found no cold water coming to machine from source. Customer had just had some plumbing work done. Customer will address problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Little Rock, AR 72204
Micheal
Job Details: 03/25/2022
Inspected unit and found door out of alignment. Leveled doors and unit itself. Leveled door handles that were put on incorrectly. Tested unit operation normal
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/25/2022
"Inspected unit for no heat, test unit found element to come on, used vent test kit with hose on, flap did not come off, after removing hose flap did come off, checked outside found no air flow, informed customer to call vent cleaning company, unit operation checks okay ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/25/2022
"Inspected unit for not making ice in refrigerator, ran test 45 found no water going to icemaker, removed top cover used steamer on reservoir and removed water line from valve, called for water, water did flow, took down icemaker used steamer on the entrance for water to go into the icemaker cleared ice, after clearing blockage called for water now the unit fills up, unit operation checks okay"
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFB5
Near Little Rock, AR 72204
Micheal
Job Details: 03/25/2022
Inspected unit and found it infested with roaches. Notified owner and explained the process of exterminator being a professional and having a receipt before any repairs can be done. Left Yevette a voice-mail.
We serviced a
WHIRLPOOL OVEN
Model KEBS207SSS04
Near Heber Springs, AR 72543
Jeff N.
Job Details: 03/25/2022
Replaced main control per tech line. Due to bake element not ohming on.. Checked temp with meter. Checks good. Temp at 350 in 19 minutes.
We serviced a
WHIRLPOOL LAUNDRY
Model WED4850HW0
Near Little Rock, AR 72204
Micheal
Job Details: 03/25/2022
"Inspected unit, tested thermostats, timer and motor, found failed pts switch. Ordered WPW10446920; ordrng 1 WPW10446920 (Pts switch)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Little Rock, AR 72223
Micheal
Job Details: 03/25/2022
"Inspected unit and found right front burner is not lighting correctly. Spark is jumping around on burner, igniter and gas flow are good. Ordered W11084064; ordrng 1 W11084064 (Burner)"
We serviced a
WHIRLPOOL COMMERCIAL LAUND
Model WTW8127LW0
Near Little Rock, AR 72223
Micheal
Job Details: 03/25/2022
Inspected unit and found tub banging against side of cabinet. Ran diagnostics and showed an F0 error code. Ordered suspension rods ; ordrng 1 W11400156 (Suspension rods)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Little Rock, AR 72210
Micheal
Job Details: 03/25/2022
Inspected unit and found stuck pts switch. Grinding sound in the timer. Ordered timer and pts switch ; ordrng 1 WPW10117655 (Pts) and 1 WPW10185992 (Timer)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/25/2022
Reset unit. Checked wiring and connections. Checked full operation. All checks ok ; used 1 Wp8567668 (Tie) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/25/2022
Replaced heater. Special project S17304; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/25/2022
"Control board getting power, but not responding. Needs control board, needs ui. ; ordrng 1 WPW11305308 (Control) and 1 W11028325 (UI console)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/25/2022
Found the door switch disconnected from the factory. Reconnected. Ran checks. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/25/2022
Blower wheel is stripped off the motor shaft. Unable to remove blower wheel from shaft. Needs motor and blower wheel. ; ordrng 1 WPW10448901 (Motor) and 1 WP696426 (Blower wheel)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/25/2022
"Found wear on the tub ring. The belt is also squealing. Needs ring, suspension, and belt and cam. ; ordrng 1 W11396716 (Suspension) and 1 W11094300 (Tub ring) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/25/2022
S17304 special project. Replaced heater. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Roanoke, VA 24017
Chris S.
Job Details: 03/24/2022
I installed the heating element and checked operations. All operations check okay.; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL AK 12 4 DOOR
Model WRX988SIBM03
Near Salem, VA 24153
Chris S.
Job Details: 03/24/2022
I installed the UI and checked operations. All operations check okay.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Salem, VA 24153
Uriah B.
Job Details: 03/24/2022
"Ui had a stuck button until reset. Unit went through diagnostics fine. And ran a test normal cycle ok until cancel. If problem comes back, will need UI. Cx does not want to move forward with parts at this time. ; ordrng 1 WPW11403919 (UI console)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/24/2022
Recall heater. ; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID BELLA
Model KRFC704FSS02
Near Salem, VA 24153
Uriah B.
Job Details: 03/24/2022
Replaced icemaker. Checked operation. All checks ok. Customer to observe. Icemaker to be under parts warranty.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Malvern, AR 72104
Blake D.
Job Details: 03/24/2022
"Inspected unit for getting water ran diagnostic ran found error code f8e1, found the right valve to be clogged, replaced valve tested unit ran calibration no more error codes, ran a normal cycle with clothes unit filled with water while sensing, unit operation checks okay ; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/24/2022
"Inspected unit for not finishing cycle, ran diagnostic found error code f0e5, tested suspension rods checked okay no more than one bounce, ran manual high speed spin test found unit went into full speed and did not go off balance looked under the unit found no damage, ran calibration and auto test no error codes, unit runs as designed"