Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1572 customer reviews

Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW5620HW0 Checked washer. Replaced console. Unit working properly at this time. Yes to survey and leave behind.

Near Market Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFX2897DRM02 Swapped out drain tube extension in order to resolve issue. Unit tested good now.

Near Cactus Bluff, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Tested water dispenser water pressure low. Showed customer water line from back of fridge. Customer needs plumber to come out and check water lines and they aware do need new ice maker,found crack in it rescheduled 11/1; ordrng 1 W10300022 (icemaker)"

Near Hickory Hill Dr, La Vernia, TX 78121
Christian G.

Christian G.

RANGE KITCHENAID KSEG700ESS0 "Issue stated by customer: heat escaping through side of oven door, knobs tarnished/corroded. Replaced knobs, adjust door. Heat still escaping, going to order door gasket.; ordrng 1 WPW10162385 (gaskt-door)"

Near Maverick Gap, San Antonio, TX 78250
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED5630HW0 "Took side, front, back, and control panel off. Installed all 3 panels. Test all operations normal. Customer watched us do repair and explained survey to customer and no more noise."

Near FM 775, Floresville, TX 78114
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG505M0BS3 Customer stated that the issue is the light will not function despite having a new bulb and that the oven does not ignite consistently. Foundation to be faulty valve. Ordering a new valve and burner for the oven to resolve as well as a new socket for the lightbulb.; ordrng 1 W10856866 (sockt-lite) and 1 W11220387 (burnr-oven) and 1 WP98014893 (valve-gas)

Near Relic Oaks, San Antonio, TX 78240
Colton B.

Colton B.

WASHER MAYTAG MVWC200XW2 Issue was that the tub would bang side of unit during spin. Finding issue to be a bad suspension. Suspension system failed test. Ordering parts and returning. Gate code is 1948. ; ordrng 1 W10780048 (suspension)

Near Scenic Loop Rd, San Antonio, TX 78255
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced rails and door on bottom freezer. When removing rivets scratches occurred on kitchen floor. Customer said to not worry about he could easily fix it himself. Provided contact info to report damage just in case. ; ordrng 2 WPW10120018 (slide rail (frz))s, used 2 WPW10120018 from stock"

Near Roundtop Hill, , TX 78009
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFX2897DRM02 Last visit found issue to be faulty optical sensor. Replaced-both sensors to resolve issue. Ran ice tray sensor test and unit checks good.

Near Cactus Bluff, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KBSD508ESS00 Issue was that the ice container would not dispense. Replaced ice maker container and motor shaft to resolve issue. Auger arm now spins as intended.

Near Terra Mont Way, San Antonio, TX 78255
Colton B.

Colton B.

VENT HOOD KITCHEN AID KXD4636YSS Issue was that vent hood would get stalled out and not raise all the way. Found vent to be misaligned. Unit tested good now.

Near Windermere Dr, Fair Oaks Ranch, TX 78015
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Issue stated by customer: water/ice not dispensing from door, hasn’t since they first purchased unit. Installed inlet valve and dual valve, still not dispensing. Valve are pumping, filter housing dripping. Going to order more parts. ; ordrng 1 W10844267 (housing)"

Near Beltran Pass, San Antonio, TX 78252
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator ran ice maker thru cycles everything checked ok, customer to watch and call if any problems come up, unit working properly."

Near S Vandiver Rd, San Antonio, TX 78209
Jim G.

Jim G.

WASHER MAYTAG MVWB835DC4 Replaced water inlet valve. Tested unit. Issue resolved. Prepped survey

Near Moss Mt, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHB2 Spoke with paige she confirmed dop 11/30/18 ran unit bad motor assembly replaced motor assembly with new tested for leaks no leaks ram unit all operations normal advised customer of email survey amd leave behind paper.

Near Hickory Hill Dr, La Vernia, TX 78121
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Determined water intake valve is not actuating properly. Ordering part. Will replace. ; ordrng 1 W10870921 (valve)

Near Dawn Crest, San Antonio, TX 78248
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Issue stated by customer: microwave light stated on/burned out. Replaced light bulb, light housing and control. Unit test good. Informed customer survey."

Near Blossom Row, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Called techline spoke to Leon. Ran test 2 resulted in -9, test 14 came back 37, test 16 read back 23, test one resulted in -5, icebox fan test worked, test 120 harvest test cleared, test 96 dispensed water from door, test 97 heard water engage without filling tray, test 66 fill tube heater on. Found issue to be the fill tube heater is nonfunctional. Ordering parts to resolve issue. SR7726218882; ordrng 1 W11366500 (FILL TUBE)"

Near Pemwoods, San Antonio, TX 78240
Jim G.

Jim G.

MW-HOOD COMBO MAYTAG MMV4206FZ5 Replaced control but the issue persists. Contacted techline and spoke to Dustin SR# 7726219623 and we determined that the issue is with faulty interlock switch. Will return to replace switch. ; ordrng 1 W11244490 (interlock)

Near Cressida, San Antonio, TX 78248
Christian G.

Christian G.

DRYER MAYTAG MED6630HW0 Issue stated by customer: dryer rattling and making humming noise. Faceplate off center a bit and 2 screws missing. Replaced and re centered. Unit test good. Informed customer about survey.

Near Marbach Canyon, San Antonio, TX 78245
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW3 Fixed blower wheel by adding tension and tighten screws. Parts did not come in from previous order however they were not needed anyway.

Near Mesa Loop, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced regulator (attached between house valve and unit). Issue resolved.

Near Monteverde Way, San Antonio, TX 78261
Richard G.

Richard G.

DRYER AMANA NED4655EW1 "Replaced wire harness, screws, terminal block, and terminals. Tested unit, heating as it’s supposed to. Tested to complete. Unit is good to go."

Near Richland Hills Dr, San Antonio, TX 78251
Devon F.

Devon F.

WASHER MAYTAG MVWC465HW0 "Customer complaint was unit not advancing, replaced control board to resolve issue ran a load of clothes on normal cycle to see it advance unit is operating as designed."

Near Stormy Trail, San Antonio, TX 78247
Chris S.

Chris S.

RANGE WHIRLPOOL WFE320M0EB1 I called the customer and determined that the right front switch was failing. ; ordrng 1 WP3149400 (switch-inf)

Near New Hope Rd, Bluefield, WV 24701
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KOCE500ESS08 Last tech found faulty UI console. Replaced UI to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Luckenbach-Cain City Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER WHIRLPOOL WED4950HW0 "Issue is no heat and timer getting stuck. Replaced timer and heating element, unit is now working as intended. Left survey flyer behind and talked to customer about survey."

Near Stone Oak Pkwy, San Antonio, TX 78258
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 The damper control is noisy. ; ordrng 1 WPW10479155 (control)

Near Mt Vernon Ln, Blacksburg, VA 24060
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is ice maker fill tube freezing over. Replaced door switch per techline advice to resolve issue. Unit testing good. Left survey flyer behind. Gate code is 71018.

Near Ashton Audrey, San Antonio, TX 78249
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW1 "Issue was a no spin or agitate washer. Replaced wiring harness, unit now works. Unit testing good."

Near Faris Ranch Rd, Bandera, TX 78003
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue was no ice or dispenser. Replaced control board to resolve issue. Unit tested good.

Near Stonewall Hill, San Antonio, TX 78256
Chris S.

Chris S.

ALPHA WHIRLPOOL WFW72HEDW0 Pump sounds as though it were failing. It is showing an f9e1 error code. ; ordrng 1 WPW10605427 (pump-water)

Near N Lake Dr, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The evaporator fan is causing a vibration in the freezer section. The compressor sounds normal; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor), used 1 WPW10221048 (SPACER) from stock"

Near New Village Dr NW, Christiansburg, VA 24073
Chris S.

Chris S.

RANGE WHIRLPOOL WEGA25H0HN0 I installed the wire harness and the burner valve. All operations check ok. I also checked oven and found it to be normal

Near Westland St, Salem, VA 24153
Chris S.

Chris S.

FREEZER WHIRLPOOL WRT311FZDB01 I installed the freezer door and hinge. All operations check ok.

Near Old Barn Rd, Troutville, VA 24175
Chris S.

Chris S.

TRIO CD KITCHENAID KRFC300ESS03 I installed all the appropriate parts and heated and stretched the gasket. The gasket is sealing fine now but the door and the frame of the unit are bowed enough to make the gasket stretch quite a bit. Customer will observe.

Near Old Ct Ln SW, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the auger motor and the icemaker. All operations check ok.

Near Dogwood Ln SW, Roanoke, VA 24015
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "The customer said that the compressor wouldn’t shut off, compressor was off on arrival. Put into diagnostics and everything checks out, temperatures were good. Lowered the temperature to 35 degrees in the RC per customer. At this time the appliance is working normal"

Near TX-111, Edna, TX 77957
Michael R.

Michael R.

DRYER WHIRLPOOL n/a "I called and spoke with the customer, she said the appliance was working fine and didn’t need us to come out."

Near Blyth Rd, Victoria, TX 77904
Adam H.

Adam H.

OVEN WHIRLPOOL RBD275PDB12 Customer does not wish to continue with services it’s not wish to pay labor and parts cost

Near Charles St, Kingsville, TX 78363
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, no errors pulled. Tried to run auto test on unit, will not go into auto test. Unit shuts down, tried auto testing again, got further into to test the unit shut down. Customer explained that the unit shutdown at random times during a cycle at any given time. Possible control issue, replace to resolve this. This is a stacked unit, will call for 2X labor.; ordrng 1 W11125159 (switch-wl) and 1 W11219530 (filter) and 1 W11329112 (cntrl-elec)"

Near Mustang Blvd, Port Aransas, TX 78373
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW Inspection of unit shows everything in good working order. Customer complaint of unit not heating. Unit comes to creek temperatures issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

DRYER WHIRLPOOL WED7000DW2 Customer complaint of dryer making squeaking noise during cycle. Inspection of unit does not show any problems with the unit it does however make a slight squeak halfway through his turn. Teardown of the unit and cleaning out the moving parts has resolved issue with strange noise. Unit is out of warranty customer was charged a total of 150+ tax for service call and labor. Issue resolved

Near Camino De Plata Ct, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MHW5500FW1 Install components tested unit issue has been resolved. I did leave The unit out of its home position at the customers request to give customer the opportunity to clean out venting because she is experiencing long dry times.

Near Gentle Wind Ave, Corpus Christi, TX 78414
John L.

John L.

MICROWAVE KITCHEN AID KMHS120ESS "Tested unit, issue with magnetron and transformer. Will need to replace to resolve this issue. Home location is off shore, need to take boat out 1 hour trip to and from location. Allow for travel time. Customer not happy, would rather it be replaced. Advised customer if they would rather it be replaced, then they would need to contact store of purchase or whirlpool customer service. 4x labor; ordrng 1 W10343300 (capacitor) and 1 W10476901 (thermostat) and 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W10880342 (transformr) and 1 W11222648 (diode)"

Near J C Barr Blvd, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Installed compressor, charged unit. Holding pressure, is cooling. Issue resolved."

Near Biltmore Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Installed and tested unit issue resolved.

Near S Staples St, Corpus Christi, TX 78413
John L.

John L.

RANGE WHIRLPOOL WFG320M0BB2 "Inspected unit, tried turning on bake and broil. Igniter lights up but no gas being fed into oven. Oven valve most likely to be issue replace to resolve.; ordrng 1 98014893 (valve,oven) and 1 W10841330 (cntrl-elec)"

Near Hill St, Rockport, TX 78382
John L.

John L.

DISHWASHER AMANA ADB1400AGW1 "Inspected unit, drain pump comes on. Found that plug on dishwasher not removed. Removed plug, issue resolved"

Near W Nelson Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

RANGE AMANA AER6303MFS2 Inspection of unit shows infestation of roaches pictures are in SD-QuickPic roaches or fecal matter smeared across control board as well as where power supply comes into unit customer that infestation automatically voids Manufacturing warranty. Call partner team for documentation sr# 7724539185

Near Woodway Creek Dr, Corpus Christi, TX 78410
John L.

John L.

RANGE WHIRLPOOL WFE505W0HS0 "F1E0 internal board, powered down unit. Code still shows up. Board will need to be replaced to resolve issue.; ordrng 1 W11038140 (cntrl-elec)"

Near Gates Ln, Corpus Christi, TX 78410
Adam H.

Adam H.

RANGE WHIRLPOOL WFG320M0BB2 Installed component tested unit everything runs as intended issue resolved

Near E Ella Ave, Kingsville, TX 78363
Michael R.

Michael R.

FREEZER MAYTAG MZF34X20DW00 "Installed parts ordered, the compressor started and stayed running, advised customer to keep an eye on it."

Near Kobitz Rd, Victoria, TX 77905
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Installed board and valves, issue resolved."

Near FM893, Taft, TX 78390
Doug M.

Doug M.

OVEN WHIRLPOOL WOS51EC0HB01 "Inspected unit for control issues,found touch screen will not make selections,will not allow temp to be set,diagnosed unit to need console ; ordrng 1 W11293216 (console)"

Near Foreman Dr, Little Rock, AR 72227
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed part ordered, tested the ice maker, no error codes"

Near Champlain Dr, Victoria, TX 77905
Doug M.

Doug M.

LAUNDRY AMANA NTW4605EW0 "Inspected unit for not washing,performed service diagnostics found f1e1 error code main control fault,f5e3 error code lid latch unlock fault,tried to perform manual test unit would respond,verified correct incoming voltage,diagnosed to need main control and lid latch; ordrng 1 W11116498 (cntrl-elec) and 1 W11307244 (latch)"

Near Newcomb Ct, Little Rock, AR 72210
Doug M.

Doug M.

ICEMAKER WHIRLPOOL GSS26C4XXB03 "Inspected unit for water leak,found union connector at reservoir had cracked causing leak,replaced union connector tested unit operation checks ok; pckd up 1 SU-SPFE516 (UNION ELBOW )"

Near Coachlight Dr, Little Rock, AR 72227
Doug M.

Doug M.

KITCHEN WHIRLPOOL WFG320M0BW2 "Inspected unit for front right burner not light correctly,found spark jumping Nader burner cap,cleaned burner cap and burner head with emery cloth,tested unit operation checks ok"

Near Arch St, Little Rock, AR 72206
Doug M.

Doug M.

N/A N/A n/a "This is a non whirlpool brand ,informed customer to call has"

Near W Dixon Rd, Little Rock, AR 72206
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Replaced listed parts due to spanner nut being cross threaded causing damage to gearcase and inner basket,tested unit operation checks ok"

Near AR-107, Sherwood, AR 72120
Doug M.

Doug M.

DRYER MAYTAG MEDB835DW4 "Inspected unit for poor dry results,performed service diagnostics found no error codes,checked air flow air good but customer doesn’t have recommended vent hood with no flap letting moisture in from outside,showed customer installation instructions,verified normal operation unit checks ok"

Near Meadow Creek Ln, Conway, AR 72032
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The left side slide is going very hard. Will replace left slide bracket. ; ordrng 1 WPW10625067 (bracket)

Near Quail Pl, Hollins, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVWB765FW3 "UI isn’t responding correctly,the lid isn’t locking and the is a locked rotor code. There is also a temperature sensor code. The sensor checks open. ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)"

Near Homeplace Dr, Salem, VA 24153
Chris S.

Chris S.

RANGE WHIRLPOOL WEE745H0FS1 Convection fan isn’t working properly. We will replace the fan. ; ordrng 1 W11048093 (fan-convct)

Near Gaston Rd, Vinton, VA 24179
Chris S.

Chris S.

DRYER WHIRLPOOL WED8000DW4 There is still a very definitive vibration. I called tech line and asked for advise and was told to replace whatever parts I thought necessary. ; ordrng 1 WP697772 (blower wheel)

Near Olde Tavern Rd, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR MAYTAG MF12568AEB Icemaker started to make ice again. If the icemaker stops producing ice again we will replace the icemaker W10583817.

Near Greenville Pl, Hollins, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL WFW94HEAW0 Drain pump was clogged. I removed the clog and checked operation. All operations check ok.

Near Mountain Meadow Dr, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 The fridge is cooling again it may have been turned off unintentionally. The icemaker was working intermittently and then stopped producing ice altogether. The wire harness to the door is broken. ; ordrng 1 LW11038922 (dor-fip)

Near Stratford Way, Roanoke, VA 24018
Chris S.

Chris S.

WASHER ROPER RTW4516FW2 "Cold water valve was very slow. There was also a error code for the shift actuator. I replaced the water valve and the actuator. I calibrated and did service diagnostic cycle. All operations check ok. ; used 1 W10913953 (ACTUATOR ), and 1 W11210463 (VALVE) from stock"

Near Stoney Battery Rd, Troutville, VA 24175
Chris S.

Chris S.

RANGE GE JS750SF3SS I installed the heating/broil element and checked operation. The outer element isn’t getting voltage. We will need to replace the control board to complete the repair. ; ordrng 1 WB27X25361 (range oven control b)

Near Stafford Dr, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF305EWH00 I installed the door All operations check ok.

Near Guilford Ave SW, Roanoke, VA 24015
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed part ordered, tested the appliance, no leaks and and dispenser"

Near Lakeshore Dr, Victoria, TX 77905
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Inspection of unit shows icemaker is over filling with water which is dripping down into ice container and when customer goes to dispense ice and has caused a large crack in the bottom of container. Ordering inlet valve icemaker ice container and harness wire to resolve issue. Job will require authorization; rqstng P&A on 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10558423 (ice container,comp) and 1 W11091654 (LOCK) and 2 W11175631 (ring)s and 2 W11175632 (ring)s"

Near W County Rd 2180, Kingsville, TX 78363
John L.

John L.

OVEN JENN-AIR JJW2430DP00 "Installed UI panel, set up after installation. No code pop up, issue resolved."

Near River Ridge Dr, Corpus Christi, TX 78410
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "The GFI was tripped, reset the button, voltage is good. Performed a diagnostics test, completed with no issues. Advised the customer if it happened again it’s probably a weak GFI PLUG and to report to their maintenance department."

Near Lova Dr, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Defrosted and removed the the evaporator cover and defrosted the evaporator, found the thermistor was in the wrong location, put in the correct location. Installed parts ordered, the evaporator fan and appliance are working normal."

Near Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "There was ice cubes underneath the ice bin not allowing it to sit properly, which created ice in the shoot, not letting any ice to dispense. Cleaned out the ice from underneath and the shoot, tested the dispenser and it’s working normal on both crushed and cubes selection"

Near Mason Cir, Victoria, TX 77904
Adam H.

Adam H.

ICEMAKER KITCHENAID KUID508ESS2 Inspection of unit shows no power coming to unit closer inspection of drain pump in the back of unit shows intermittent power. Replaced pump to resolve issue.; ordrng 1 W10825875 (pump)

Near Co Rd 260, , TX 78376
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Inspected unit, board is receiving power and putting out power to control panel. Panel does not respond. Replace panel to resolve this issue.; ordrng 1 W11114670 (console)"

Near Congressional Dr, Corpus Christi, TX 78413
John L.

John L.

DRYER AMANA NED4655EW1 "Wheel shaft got loose, causing noise. Adjusted shaft, could not test, outlet not getting power. Tried resetting breaker, still no power. Advised customer to have outlet looked at."

Near Holly Rd, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Install components calibrated units ran verification cycle all functions of the unit work as intended. Customer has been using machine since last visit customer now complains of strange noise while operating. Manual and automatic testing of machine in front of customer shows no abnormal noises everything checks out.

Near TX-285, Falfurrias, TX 78355
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The customer said tomorrow would better for her, rescheduled customer ; schdld next appmnt for 10/25 FRI 11-1"

Near Champlain Dr, Victoria, TX 77905
Adam H.

Adam H.

WASHER WHIRLPOOL CAE2745FQ0 Inspection of unit shows no error codes manual and automatic testing of machine shows proper working function. Call tech line to document results. Tech line states because it is a queen up machine it will require me to do the tech process with the commercial branch of whirlpool. After stating my findings to commercial technician he states there’s not much that can be done for the unit because no error codes were found and all functions work as intended. He did suggest calibrating the units just in Case unit is moved around frequently because it is in a public washroom. Ask commercial technician for SR number technician states commercial division do not supply SR numbers. Unit is out of warranty.

Near S Center St, Falfurrias, TX 78355
John L.

John L.

WASHER MAYTAG MVWC565FW1 "F0E5 off balance, F0E2 oversuds. Put water into tub, and agitated to check for suds. No suds, possible to much fabric softener was used. Unit had blanket in tub when first arrived, was not placed evenly within unit. His caused the unbalance error. Recalibrated unit, then followed with auto test. Checked suspension, found issue with front rods, replace to resolve.; ordrng 1 W11033491 (suspension)"

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "The evaporator fan and appliance are working normal, temperatures are normal. There was frost build up on the air tower and control knob, the door is sealing properly, possible air leak from gaps between shell and cabinet, sealed the gaps with silicone. Explained the survey to the customer, doesn’t have an email and doesn’t want one"

Near Refugio Hwy, Victoria, TX 77905
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Inspected u it, found water made its way into motor compartment for dispenser. This has damaged motor. Replace motor and all of its related components to resolve this issue.; ordrng 1 2198628 (seal) and 1 2212370 (washer) and 1 2220458 (coupling,bottom) and 1 W10166854 (gasket) and 1 W10225313 (motor) and 1 W10258544 (shaft) and 1 W10291905 (gasket) and 1 W10293211 (chute) and 1 W10754509 (spring) and 1 W10765378 (bracket)"

Near TX-361, Port Aransas, TX 78373
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Installed suspension, leveled unit. Tested spin after installation, shaking has been reduced to normal amount of vibration when spin. Issue resolved."

Near Woodhaven Dr, Corpus Christi, TX 78412
John L.

John L.

RANGE WHIRLPOOL WGG745S0FS02 "Installed components, tested after install. No signs off gas. Issue resolved."

Near Diomede Dr, Portland, TX 78374
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Installed components, issue resolved."

Near Spanish Trail, Corpus Christi, TX 78410
Doug M.

Doug M.

RANGE MAYTAG MER8674AS0 "Inspected unit for fire in oven,found bake element burnt in two,customer stated they were not using oven at the time of fire,called tech line tested incoming voltage checked ok,found shorted relay on oven control constantly sending voltage to element when power is added to unit,diagnosed to need oven control and bake element,called safety team with diagnostics they are covering full repair per auth#MMRNW00WWPL1, file number for tech line #7726204759; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10655837 (cntrl-elec)"

Near Curry Ct, North Little Rock, AR 72116
Michael R.

Michael R.

DISHWASHER MAYTAG MDB8959SFH4 "The leak was at the inlet valve, the rubber seal was not on there properly, corrected the pipe. Elderly lady, explained the survey, doesn’t have an email"

Near Weber Rd, Victoria, TX 77905
Doug M.

Doug M.

KITCHEN WHIRLPOOL KDPE234GPS0 "Inspected unit for not washing,ran normal cycle found unit would fill wash motor not running,tested 120v to motor checked ok,diagnosed to need pump/motor assembly ; ordrng 1 W11085683 (pump&motor)"

Near Cliffwood Cir, North Little Rock, AR 72118
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Install components issue resolved

Near Freer Pl, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Installed components calibrated unit ran verification cycle all issues resolved

Near Co Rd 1601, Alice, TX 78332
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5620HW0 "Replaced control panel and main control due to unit not powering up with 120v to unit,tested unit operation checks ok"

Near Faulkner St, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED92HEFC2 "Installed listed parts due to vibration and knocking noise,tested unit operation checks ok"

Near Norfork Dr, Maumelle, AR 72113
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Refrigerator had not been running for at least 24 hours and not removed from cabinet for diagnosing,rescheduling for Monday ; schdld next appmnt for 10/28 MON !"

Near Diamond Dr, North Little Rock, AR 72117
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Took unit apart to adjust motor bracket,floor of unit,screws to bulk head,and exhaust piping to quiet vibration noise,tested unit,customer said it sounds good,unit checks ok"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Inspected unit for door closure issues,found freezer door slides not working properly not allowing door to close all the way causing frosting in freezer,fresh food fan also making loud noises through out the day per customer,could not get fan to repeat noise,diagnosed to need door slides,customer does not want repair due to only a week and half old, customer called metro,metro is exchanging unit"

Near Dressage Ct, Little Rock, AR 72223
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Found inlet valve not letting cold through. Replaced valve. Ran calibration. Ran auto test.All checks ok. ; used 1 W11210459 (VALVE) from stock

Near Glade Rd, Wytheville, VA 24382
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Found the icemaker went through harvest cycle. Filled fine. Reset unit. Pulled out the ice bucket and sounded like the arm may have been caught or something. Cx will observe.

Near Vermillion St, Dublin, VA 24084
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW0 "Found latch not unlocking. Replaced lid latch. Had to adjust the new latch as it was half locked upon arrival. Tested multiple times in manual test mode. Tested in auto test cycle. Reset unit, calibrated unit, all checks ok at this time. ; used 1 W11307244 (LATCH) from stock"

Near Shawsville Pike NE, Shawsville, VA 24162
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Replaced slides, brackets and air damper control. Cx to observe. Set temps at 4 in the RC and 3 in the FC. Upon arrival unit was set to 4 and 4 and the freezer air temp was at +6."

Near Gladewood Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KBFS25ETSS00 All operations reading fine at time of service. Freezer reading -6 and RC reading 68. Evap fan working properly. Baffle motor working in diagnostic. Thermistors fluctuating. No excessive frost on evap. Airflow ok in fridge when baffle open and evap fan running. Cx to observe. Order thermistor first for RC. May also need control. 12002355. 38.46. Thermistor kit. WPW10207861 control. 250.32. Xpart

Near Honeysuckle Dr, Blacksburg, VA 24060
John L.

John L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Installed compressor and other components. When removing old compressor, found unit was low on Freon. Could be possible leak within unit."

Near Fillmore Ave, Victoria, TX 77901
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cx cannot do today. Rescheduled for Tuesday as late on the day as possible.; schdld next appmnt for 10/29 TUE 4-6

Near Graysontown Rd, Radford, VA 24141
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Installed component issue resolved

Near TX-361, Port Aransas, TX 78373
Michael R.

Michael R.

WASHER AMANA NTW4516FW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The inlet valve and appliance are working normal"

Near US-59, Timpson, TX 75975
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Called an hour before arrival left voicemail never received a call back. Arrived at customers location customer states they never got a phone call and customer was not ready for the appointments. Reschedule appointment for next week; schdld next appmnt for 10/30 WED !

Near Petronila Rd, Robstown, TX 78380
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Replaced components, leak issue resolved."

Near Violet Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature

Near Arcadia Dr, Alice, TX 78332
Doug M.

Doug M.

WASHER WHIRLPOOL MVWX655DW1 "Inspected unit for not spinning, performed service diagnostics found f7e1 error asked speed fault,performed manual test test found capacitor humming when calling for spin,found top of capacitor popped up causing loss of contact,diagnosed to need capacitor,customer does not want to move forward with repair will fix himself"

Near Laffite Cir, North Little Rock, AR 72116
Doug M.

Doug M.

WASHER WHIRLPOOL WET4027HW0 "Replaced lid latch per f5e2 error code lid latch fault,calibrated unit operation checks ok"

Near Cannon Dr, Jacksonville, AR 72099
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW1 Inspection of unit shows error code long fill no fill as well as inlet water temperature failure and speed limited by temperature failure. Replaced water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Brahma Blvd, Kingsville, TX 78363
Doug M.

Doug M.

WASHER AMANA NTW4516FW3 "Inspected unit for not spinning, performed service diagnostics found f5e3,f5e2 error codes lid latch faults,found lid not locking,replaced lid latch,tested unit operation checks ok ; used 1 W11307244 (LATCH) from stock"

Near W 22nd St, Little Rock, AR 72204
Doug M.

Doug M.

REFRIGERATOR MAYTAG MZF34X16DW00 "Inspected unit for not freezing,performed service diagnostics found control box failure and evaporator thermistor failure,diagnosed unit to need control box and thermistor,customer does not want to move forward with repair"

Near W 21st St, Little Rock, AR 72204
Doug M.

Doug M.

LAUNDRY MAYTAG MVWB765FW3 "Replaced fill valve due to no cold water entering unit,tested unit operation checks ok"

Near L St, Little Rock, AR 72207
Doug M.

Doug M.

REFRIGERATOR SAMSUNG RF28HMEDBSR "Replaced all listed parts due to ice room and evaporator icing over causing cooling and ice production issues per Samsung tech line,tested unit operation checks ok"

Near Valley Ranch Cove, Little Rock, AR 72223
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS2 "Inspected unit for not making ice,jumped t-h icemaker did not cycle with 120v,jumped l-v did not fill,diagnosed to need icemaker and fill valve ; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)"

Near Cambridge Pl Dr, Little Rock, AR 72227
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived to installed parts found that the deli pan is now cracked ordering pan; schdld next appmnt for 10/28 MON !

Near Tennyson Dr, Conway, AR 72034
Doug M.

Doug M.

OVEN WHIRLPOOL WOS51EC0AS01 "Inspected unit for not turning on after self clean,tested incoming power checked ok,tested thermal fuse at control found fuse shorted,diagnosed to need thermal fuse; ordrng 1 WPW10545255 (fuse-thrml)"

Near Wilkiewicz Rd, North Little Rock, AR 72118
Uriah B.

Uriah B.

DRYER MAYTAG MEDC465HW0 "Checked all wire connections. Checked voltage at receptacle. Ran test cycle in timed and in auto. All checks ok at this time. Cx to observe. All tests done with exhaust disconnected. Good airflow at time of testing. Cx claims no heat for two days of testing before calling for service. Normally exhaust is fed into wall cavity, not outside or into proper indoor venting mechanism."

Near Riverdale Rd SE, Roanoke, VA 24014
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4915EW1 Ran test cycle to see if timer would move. Timer is not progressing though operation appears to be normal otherwise. Needs timer. ; ordrng 1 WPW10185992 (timer)

Near Barrens Village Ct, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF79R20DW03 "Looked over unit and found light frost on upper part of door. No obvious places the air could be coming in. Per techline, raise door with shims to eliminate dead space between door and top of cabinet. 489071 - shim; ordrng 6 489071 (SHIM)s"

Near Old Robinson Tract Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 Found unit operation ok. Leveled feet and all checksok in spin with wet sheet and towel loaded properly.

Near Nell Cir, Roanoke, VA 24019
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH53520CS6 Cam had dislodged prohibiting the switch from activating when the door was closed. Put cam back into place and all checks ok at this time. Cx to keep eye on cam.

Near Setzer Way, Hardy, VA 24101
Chris S.

Chris S.

DRYER WHIRLPOOL WED5620HW0 There is a very pronounced rattle in the exhaust pipe. We will replace the pipe. ; ordrng 1 WPW10342188 (pipe-exhst)

Near Centennial Rd, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Ere is no voltage to the auger motor. There is voltage at the control board and at the door connector. There is obviously a broken wire in the door wire harness. ; ordrng 1 LW11038922 (dor-fip)

Near Golfview Dr NE, Roanoke, VA 24019
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDTE334GPS0 Replaced both side rails for upper rack. All checks ok at this time.

Near Floyd St, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 RC evaporator was frozen over. I defrosted the evaporator. This has been a continuous issue for the customer. We will replace the control and defrost thermistor. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)

Near Cambridge Ct Rd, Vinton, VA 24179
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 "Unit is freezing in the freezer and not cooling in the RC,same issue as before. Tech line recommended replacing the Orion board; ordrng 1 W11131873 (cntrl-elec)"

Near Scott Cir, Salem, VA 24153
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT720PADB2 I installed the pump and motor. Checked operation. All operations check ok. ; pckd up 1 WPW10671941 (pump&motor)

Near Mountain Meadow Dr, Vinton, VA 24179
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KUDK03FTSS2 Replaced pump and motor. Replaced both door hinge cams and ropes. Spring not necessary. ; pckd up 1 8194001 (DOOR KIT) and 1 WPW10780877 (pump&motor)

Near Stafford Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8969SDE0 Found the cycle button broken and not depressing to change the cycle selection. Needs UI board and clips to hold it. ; ordrng 1 W11230938 (panel-cntl)

Near Bruceton Rd SW, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Motor may be weak. Icemaker May also be filling bucket too full which is causing strain on the motor. Will replace both. Cx started that the ice bucket and the solenoid have been replaced by previous repair co.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10317991 (motor)

Near Dogwood Ln SW, Roanoke, VA 24015
Uriah B.

Uriah B.

DRYER MAYTAG MEDC465HW0 Heat not working in high temp. Needs emp switch and timer. ; ordrng 1 WP3405156 (switch) and 1 WPW10185992 (timer)

Near Riverdale Rd SE, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEW01 Ice-maker filling too much and cx could not remove the ice bucket. Replaced icemaker. Cx to observe.; used 1 W10882923 (ICEMAKER) from stock

Near Laurel Dr, Cave Spring, VA 24018
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "There is nothing wrong with the switch, the door is bowed not making contact with switch, tried to adjust door, installed 2 foam spacers to allow the light switch to make contact with the door, it’s working normal at this time."

Near Royale Dr, Port Lavaca, TX 77979
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Sr # 7726170121 after installing all parts issue is still unresolved spoke with tech line agin after taking multiple voltage readings from control board tech line only suggestion was replacing harness. There are several different harnesses listed in the non-illustrated section of the breakdown tech line is unable to tell me specifically which harness should be replaced contacting tread care team and Marcone resulted in the same issue of not being able to tell me which harness. Only real option available is main harness. Even ordering the main harness as listed may not be correct harness needed for this job. Tech that I did speak with did stipulate in the notes that if this did not resolve the issue there are no further suggestions on correction of this problem. Customer is extremely upset spent quite a bit of money on the units to have it not working correctly after several visits. I apologize to the customer in directed her to whirlpool customer servi

Near Main Royal Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

MICROWAVE WHIRLPOOL UMV1160CS2 Inspection of unit shows no error codes and all functions of the microwave work as intended. There is no safety issue with this unit. Microwave does not stay on. Customer has replaced under the counter light with a generic store brought lightbulb. Issue resolved.

Near Beta Ln, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Installed parts ordered, the compressor and condenser fan started up and stayed running. The evaporator fan and appliance are working normal"

Near N Navarro St, Victoria, TX 77901
Michael R.

Michael R.

MICROWAVE KITCHENAID KMHS120ESS8 "No power to the appliance, voltage was good at wall outlet The line fuse was not making good contact, replaced with a new one and plugged in the appliance, the appliance is powering on, heating and working normal part number W10138793"

Near Washington St, Port Lavaca, TX 77979
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed all components and inform customer there would be a 24 hour wait. Before unit comes back to temperature. Issue resolved

Near Cottage St, Corpus Christi, TX 78415
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Installed housing, recalibrated. Tested valves after install. Valves now dispense proper amount of water issue has been resolved."

Near Petty Dr, Corpus Christi, TX 78408
John L.

John L.

DRYER AMANA NED4655EW1 "Installed motor and shafts as well as related components. Unit turning better now, issue resolved."

Near Holly Rd, Corpus Christi, TX 78415
John L.

John L.

RANGE WHIRLPOOL WFG320M0BW2 "Inspected unit, found issue to be with control. Tried hard reset, did not resolve issue. Replace board to resolve. Return on Wednesday next week, customer will have returned.; ordrng 1 W10841331 (cntrl-elec)"

Near Southern St, Corpus Christi, TX 78404
John L.

John L.

MICROWAVE KITCHENAID KMHS120ESS4 Installed interlock and fuse. Tested after installation. Unit now working without issue.; used 1 9759132 (FUSE) from stock

Near Hemlock Pl, Corpus Christi, TX 78416
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Ran diagnostics, no errors on unit. Unit will not go into rinse or spin cycle. Shuts down and drains, customer has to put unit into spin to finish wash. Tested components, tested fine. Replace board and valve to resolve.; ordrng 1 W10758828 (valve) and 1 W11105155 (cntrl-elec)"

Near FM893, Taft, TX 78390
John L.

John L.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Latch had come undone, replaced latch. Unit working as should."

Near Lake McQueeney Ct, Robstown, TX 78380
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0HZ1 Install components tested unit issue resolved

Near E General Cavazos Blvd, Kingsville, TX 78363
John L.

John L.

WASHER WHIRLPOOL WTW5000DW1 "F7E1 basket speed fault, F0E4 high temp rinse. Ran manual test on agitate and spin. Unit agitates but only plate moves during spin. Found issue to be with splutch not being installed correctly. Fixed issue, recalibrated unit. Now spins correctly, but noise coming from gearcase. Grinding metallic sound, gearcase will need to be replaced.; ordrng 1 W10006481 (gearcase)"

Near Karchmer Dr, Corpus Christi, TX 78415
John L.

John L.

DRYER WHIRLPOOL MEDX655DW1 "Inspected unit, ran unit. Temperatures dropped as cycle went on. Issue with therm and temp switch. Also water has caused issues with unit internally. Bulkhead has rust formations. Replace components to resolve this issue.; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 8318268 (thermostat,internal) and 1 W10476828 (control electronic) and 1 W10640711 (harns-wire) and 1 W10714469 (bulkhead) and 1 W10724237 (element)"

Near Maverick Dr, Corpus Christi, TX 78410
John L.

John L.

WASHER WHIRLPOOL WTW8500DC2 "Inspected unit, found leak. Valve housing has hairline crack which is cause of leak. Replace housing to resolve this issue.; ordrng 1 W10854687 (housing)"

Near Seco Dr, Portland, TX 78374
John L.

John L.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Inspected unit, ran tests on thermistors. Evaporator thermistor not working as should. Also evaporator fan no longer working due to ice. Replace scroll fan and thermistors to resolve this issue. Customer need to think about whether or not to have repairs done. Will contact to reschedule if going through with repairs.; ordrng 1 W10260462 (gasket) and 1 W10280385 (thermistor) and 1 W10323459 (thermistor) and 1 W10387387 (gasket) and 1 W10394945 (gasket) and 1 W10862067 (fan-scroll)"

Near Gulfton Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WET4027HW0 Installed component calibrated unit ran verification cycle issue resolved

Near Krill St, Corpus Christi, TX 78408
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Replaced suspension, tested after installation. Unit no longer shakes as bad, issue resolved."

Near Sammy Henderson St, Rockport, TX 78382
Adam H.

Adam H.

DRYER WHIRLPOOL WED7000DW2 Unit is a Home Depot extended warranty. Customer called and set up her own appointment without filing through Home Depot. Home Depot has their preferred tech company handle this issue. Spoke with NR to confirm that we cannot take this job without proper dispatch.

Near Camino De Plata Ct, Corpus Christi, TX 78418
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Customers original complaint was believing the unit was not getting hot. Unit does get hot and come to correct temperatures also airflow is good on unit just advise customer to clean out visiting regularly to prevent long drive times. Issue resolved

Near Hinman Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 The bulk dispenser for the fabric softener isn’t working. When the customer ordered the fabric softener bulk dispenser the tube and ring were not ordered. Ordered parts and rescheduled customer ; ordrng 1 W11106544 (TUBE) and 1 W11218383 (RING)

Near Simpson Rd, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The customer said the electric company has been working on power lines and when he got home he saw there was a power outage and that’s the appliance started having issues. Both evaporators were frozen and the UI interface wasn’t working properly, the crisper drawers UI isn’t powering on, took the display out and found it was full of water which shorted out and the wires broke off the harness, the fan in the RC is working but the one in the freezer isn’t. Ordered parts to resolve the issue ; ordrng 1 W10815669 (dor-fip ss) and 1 W11109595 (motor-evap) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near E North St, Victoria, TX 77901
Adam H.

Adam H.

WASHER WHIRLPOOL WFW96HEAW0 Customer does not wish to continue with diagnostics unit is out of warranty

Near Starnberg Lake Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

DRYER WHIRLPOOL WED8000DW4 "The customer states the clothes are still wet after the cycle ends and that she wasn’t getting the error code she was getting before and using less heat did work, but didn’t work on the towels . She said they did clean out the air vent that goes through the attic, out the roof. Put into diagnostics and F4E3, restricted airflow was stored, used a ladder to get on roof and confirm airflow, also advised to use different settings depending on the type of clothes, I believe this is user care issue.Called and spoke with Leon with whirlpool tech line and explained the situation SR 7725902268, he said that he felt the same way and he would notate the account, the customer was not satisfied. Called and spoke with Joel he said the same thing and advised to give the customer service number. After talking with the customer she said this was the 2nd unit, that’s doing the same thing. Refused to sign"

Near Jade Dr, Victoria, TX 77904
Adam H.

Adam H.

RANGE WHIRLPOOL WEE745H0FS2 Inspection of unit shows no saved fault/error codes. Manual and automatic testing of components show in perfect working order. Issue resolved

Near Sally Ln, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Mmopc00ap1 Whirlpool has given a concession for part including today’s diagnostic. Inspection of unit shows control board completely dead unit is getting correct voltage replace control board actuator and capacitor as well as drain pump to resolve issue; ordrng 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10727777 (pump-water) and 1 W10803588 (cntrl-elec)

Near Bridgett Dr, Corpus Christi, TX 78414
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF550SAHW0 "Inspected unit for blinking light,performed service diagnostics found no error codes,performed auto test,unit completed tested and reset,operation checks ok"

Near Cannon Dr, Jacksonville, AR 72099
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, F1E0 control failure. Checked wiring, looks ok. Replace board to resolve.; ordrng 1 W11204487 (cntrl-elec)"

Near E Main Ave, Robstown, TX 78380
Michael R.

Michael R.

DRYER ROPER RED4516FW0 "Installed a power cord and plugged the appliance into a 220 outlet the appliance is spinning and heating properly, the appliance is working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The customer said the electric company has been working on power lines and when he got home he saw there was a power outage and that’s the appliance started having issues. Both evaporators were frozen and the UI interface wasn’t working properly, the crisper drawers UI isn’t powering on, took the display out and found it was full of water which shorted out and the wires broke off the harness, the fan in the RC is working but the one in the freezer isn’t. Ordered parts to resolve the issue ; ordrng 1 W10815669 (dor-fip ss) and 1 W11109595 (motor-evap) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near E North St, Victoria, TX 77901
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced refrigerator doors due to holes being misaligned making door handles uneven per tech line,tested unit,operation checks ok"

Near Hampton Rd, North Little Rock, AR 72116
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH32519FB1 "Replaced capacitor and diode due to short causing burn marks on both parts,replaced magnetron due to unit not heating,tested unit operation checks ok"

Near Mt Tabor Rd, Lonoke, AR 72086
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for interior lights being on a delay when opening doors after both doors were replaced,called tech line,tech said to cut power to unit to reset,tested unit,operation checks ok,#7726180682"

Near Hampton Rd, North Little Rock, AR 72116
Doug M.

Doug M.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Inspected unit for not heating,tested unit found f1e6 error magnetron fault,checked connections to magnetron all checked ok,tested thermal fuse checked ok,diagnosed to need magnetron ; ordrng 1 W11346197 (MAGNETRON )"

Near Blue Bird Dr, Little Rock, AR 72205
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced icemaker and main control due to low ice production per tech line,tested unit, operation checks ok"

Near Pontiac Dr, North Little Rock, AR 72116
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL KRMF706EBS "Showed up customer said another company had already been there that they didn’t need our service,Nate to submit for service call"

Near Everett Rd, North Little Rock, AR 72118
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Could not removed spanner nut first visit due to being cross threaded,brought the tools today to remove spanner nut,after removing nut found more damage to inner basket,customer stated that unit had prior service by another company at Lowe’s before she bought ,have to order inner basket to complete repair ; ordrng 1 W10811960 (spin basket)"

Near AR-107, Sherwood, AR 72120
Doug M.

Doug M.

WASHER AMANA NTW4516FW3 "Inspected unit found shirt stuck under agitator,removed agitator and shirt,inspected agitator for any damage checked ok,tested unit operation checks ok"

Near Marguerite Ln, Little Rock, AR 72205
Doug M.

Doug M.

FREEZER SAMSUNG RF26TEAESG/AA "Inspected unit for not cooling,called Samsung tech line found unit was in demo mode,performed service diagnostics found no error codes,tech had me force run compressor to check for frost pattern on both evaporators both had full frost pattern,tested temp in refrigerator at being had 73 degrees,after 20 minutes of running is at 59 degrees,tech said unit is cooling as designed unit checks ok"

Near Johnson St, Little Rock, AR 72204
Doug M.

Doug M.

OVEN WHIRLPOOL AER6303MFS2 "Replaced oven control due to no display,tested unit operation checks ok"

Near Carling Dr, Little Rock, AR 72209
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Installed gasket under motor bracket per tech line,replaced blower wheel and motor due to breaking when trying to remove due to vibration noise,after installing parts vibration is worse,called tech line spoke with (Andrew) he did not have a resolution to problem said for customer to call manufacturer,file #7726187874; used 1 279827 (MOTOR) from stock"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced icemaker due e5 error code bad icemaker thermistor,replaced dual fill valve due to shorted solenoid to icemaker,tested unit operation checks ok"

Near N Dogwood Dr, Mayflower, AR 72106
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Customer needed to reschedule ; schdld next appmnt for 10/23 WED !

Near Tennyson Dr, Conway, AR 72034
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KUDK03FTSS2 Could not remove unit from cabinet. Looks as though spray foam is holding the rails in place toward the back. Cx to remove from cabinet and clean out space of any spray foam that may be present. ; pckd up 1 8194001 (LINK) and 1 W10790877 and 1 WP8270020 (door spring)

Near Stafford Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIG GE GSHS6LGBBHSS Replaced defrost sensor and element. Defrosted evap. Set temps to recommended. Plugged in about 11am

Near Hollow Oak Ct, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRFC300ESS00 "Food is freezing in the RC. We will need to replace the control board,thermistor/wire harness and the damper. The damper is very noisy. ; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control)"

Near Vista Forest Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced both top rack rails and stops. All checks ok.

Near Nikkel Ln, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR MAYTAG MBF2258FEB00 There was a piece of tape on the back of the fridge which caused the tape to make a noise whenever the condenser fan was turning. I also sealed the freezer frame with adhesive. All operations check ok. ; used 1 8201711 (ADHESIVE ) from stock

Near Village Way, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Maintenance went home. Property maintenance co. does not want us in Apts without them present. Will need to reschedule. ; saved tckt

Near Canyon Ridge Rd, Blacksburg, VA 24060
Chris S.

Chris S.

WASHER MAYTAG MTW5620TQ1 Drain hose was leaking. I purchased a new drain hose from tribles and installed it. All operations check ok. ; pckd up 1 WPW10096921 (hose)

Near Staunton Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW1 "Replaced gearcase, drive hub, basket. Ran calibration. Ran auto test cycle., all checks ok. Belt squeaking slightly. Order belt if callback."

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced control board. All checks ok at this time. Noticed leak at connection to valve. Cx to look at connection and see about fixing or replacing the supply line to the fridge.

Near Golfview Dr NE, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL WFW5620HW0 I installed the tub and other parts. After having installed the tub I discovered that it had been broken in handling or shipping. ; ordrng 1 W11287251 (TUB AND DRUM)

Near Canyon Ridge Rd, Blacksburg, VA 24060
John L.

John L.

OVEN JENN-AIR JJW2430DP00 "Customer was sent main control board, installing this did not resolve issue. Issue is with you I, explain to customer that they may have to call Genaire about receiving a part that was not needed. Customer will try to obtain correct part and reschedule when received."

Near River Ridge Dr, Corpus Christi, TX 78410
John L.

John L.

WASHER MAYTAG MVWC400XW "Installed motor, recalibrated unit. Issue resolved."

Near Marie Pl, Portland, TX 78374
Michael R.

Michael R.

FREEZER MAYTAG MZF34X20DW00 "The freezer stopped cooling. Plugged the appliance in and the compressor didn’t start. Took back to cover off and checked the starting device, the starter device was burnt and the capacitor was bad, compressor was good, ordered parts and quoted customer; ordrng 1 W11028365 (start-dev) and 1 WPW10350564 (capacitor)"

Near Kobitz Rd, Victoria, TX 77905
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "I installed the the evaporator,compressor and drier. I charged the unit with 5.5 oz. of 134A. I checked for leaks and found none. All operations check ok. Customer will observe."

Near Uptown Trail, Blacksburg, VA 24060
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV "Called Techline spoke with Rich, explained issues with unit. Techline suggests to test all modules and circuits for issues. Found a connector issue within fridge. Module not connected unable to reach other connectors as they are Incase’s in insulation. Techline informs that it will not be able to fix and unit is unrepairable. File number given #7726154688Unit unrepairable."

Near Corpus Christi Channel, Port Aransas, TX 78373
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inspected unit, ran diagnostics no errors cam back.Ran spin, unit shakes a lot. Pushed down on tub to check suspension, has a lot of bounce. Issue is with suspension. Replace suspension to resolve this issue.; ordrng 1 W10748956 (suspension)"

Near Woodhaven Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER ROPER RTW4516FW1 Inspection of unit shows gearcase oil sipping on two floor. Replace Agitator gearcase capacitor actuator cam belt. Job will require authorization.; rqstng P&A on 1 3348117 (sub 285565) and 1 3354733 (cap) and 1 W10003790 (screw) and 1 W10006384 (belt) and 1 W10427633 (shield) and 1 W10473144 (gearcase) and 1 W10625045 (capacitor) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator)

Near SW 8th St, Premont, TX 78375
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed components, ran recalibration. Tested unit after install, issue resolved."

Near W Merriman St, Sinton, TX 78387

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