We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Benton, AR 72015
Blake D.
Job Details: 03/08/2021
"Replaced listed parts, ran diagnostic found no errors, ran test without water checked okay, ran diagnostic found no errors, tested unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/08/2021
"Inspected unit for not producing ice properly, pulled cover off to check frost pattern checked okay, fan is running tested okay, tested temperature 19F in freezer, tested the ice maker checked okay, tested resistant on the harness of ice maker found no resistance, diagnosed to need ice maker wire harness; ordrng 1 W10838084 (Ice maker harness)"
We serviced a
MAYTAG LAUNDRY
Model MVWB865GW0
Near Conway, AR 72034
Jeff N.
Job Details: 03/08/2021
Water valve hot water not letting water through. Customer does not want to put money into unit. Buying new. Auth code last for was 1107
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Hale Township, AR 71913
Blake D.
Job Details: 03/08/2021
"Inspected unit for not working on the right side, found if I press baked potato the unit stop working all together and say door pointing at sensor , every now and then it will work, diagnosed to need ui control and switches; ordrng 1 W11197501 (Ui control) and 2 W10211972 (Switch door)s"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Little Rock, AR 72204
Micheal
Job Details: 03/08/2021
Customer complaint leaking. Inspected unit and found ruptured hose from tub to pump. Ordered WP21001915.; ordrng 1 WP21001915 (Hose)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Conway, AR 72034
Jeff N.
Job Details: 03/08/2021
Several error codes. Checked float switch. Found a spoon underneath float inside unit. Removed checks good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Benton, AR 72015
Blake D.
Job Details: 03/08/2021
"Inspected unit for lid lock staying on, could not access diagnostic, on tech sheet page 18 test 8 for lid lock, tested j6-2 j6-3 resistance 0, tested j6-2 j6-1 95 resistance, diagnosed to need control board due to lid switch checking okay in test 8 page 18, also tested voltage going to control 120 and outlet checked okay; ordrng 1 W11124710 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Checked wiring. Checked compressor. Reset unit. Checks ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL OVEN
Model sf362lxss
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/08/2021
Cx says that the smell she was experiencing was much better. She still has a CO monitor very close to the oven. She will observe.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Cx concerned about broil operation. Reset unit. Checked operation and everything checked ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB00
Near Christiansburg, VA 24073
Chris S.
Job Details: 03/08/2021
I in the compressor and drier. I pulled a vacuum to check for leaks and found none. I charged the unit with refrigerant and checked for leaks again. All operations check ok
We serviced a
WHIRLPOOL 50#IM 15' FS
Model GI15NDXZS2
Near Bent Mountain, VA 24059
Chris S.
Job Details: 03/08/2021
"The high side pressure was an average of about 155 lbs when the compressor was running The compressor got warmer than normal after running for 20 minutes. The ice buildup on the plate was very slow. When the ice was about an 1/8” thick it did a harvest cycle indicating a control issue as well. We will need to replace the control and all sealed system components. ; rqstng P&A on 1 W10825875 (pump) and 1 W10843121 (filter dryer) and 1 W11034363 (cntrl-elec) and 1 WP2313624 (condenser) and 1 WP759113 (valve-gas), ordrng 1 WPW10218037 (evaporator), rqstng P&A on 1 WPW10534030 (valve-gas), ordrng 1 WPW10605286 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/08/2021
There is a leak in the sealed system. We will replace the compressor and RC evaporator. The parts are under a 10 year parts warranty. ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
We serviced a
JENN-AIR RANGE
Model JGS8850CDS02
Near Moneta, VA 24121
Chris S.
Job Details: 03/08/2021
"The temperature is not consistent causing excessive temperature at times. The door hinges are also worn badly. ; ordrng 1 12001655 (sensor,oven) and 2 74011475 (hinge- doo)s and 1 WP8507P228-60 (cntrl-elec)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Roanoke, VA 24012
Chris S.
Job Details: 03/08/2021
The washer has no error codes. I checked all the functions and they all worked as expected but the unit is not spinning the clothing dry enough in a regular cycle and is filling much to full in the auto sensing cycle. ; ordrng 1 W11170318 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Roanoke, VA 24012
Chris S.
Job Details: 03/08/2021
There dryer is heating but isn’t getting up to temperature. ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix)
We serviced a
SAMSUNG DRYER
Model DV42H5600EP/A3
Near Salem, VA 24153
Chris S.
Job Details: 03/08/2021
The dryer is heating correctly but when running on sensor dry it will cutoff before the laundry is dry. At times only running 10 minutes and turning off. ; rqstng P&A on 1 DC47-00016A (thermostat) and 1 DC32-00007A (thermistor) and 1 DC61-02595A (LINT SCREEN) and 1 DC61-02627A (MOISTURE STRIPS ) and 1 DC96-00766A (WIRE HARNESS )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Salem, VA 24153
Uriah B.
Job Details: 03/08/2021
Found unit cooling ok. Checked damper in diagnostics and checked ok. Cx to observe.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/08/2021
Found sock stuck in blower wheel. Removed sock and ran test cycle. All checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/08/2021
replaced pump and control. all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/08/2021
"Shelf supports seem to be giving the shelf room to flex, particularly toward the bottom. Will order shelves and supports. ; ordrng 1 WPW10248516 (Center shelf support) and 2 WPW10372170 (Side shelf support)s and 1 WPW10709175 (Tuck shelf) and 1 WPW10709163 (Shelf)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ4
Near Vinton, VA 24179
Uriah B.
Job Details: 03/08/2021
Control board bad. Needs control board. ; ordrng 1 W11342846 (Control)
We serviced a
KITCHENAID OVEN
Model n/a
Near Boerne, TX 78015
Douglas H.
Job Details: 03/08/2021
"Hinges squeaking and popping, found both hinges faulty. quoted 319.10 for all costs. Customer wishes to proceed with repair. Ordering both hinges to resolve. Will collect all costs in return visit. ; ordrng 2 WP4455525 (Hinge)s"
We serviced a
LG WASHER
Model n/a
Near San Antonio, TX 78251
Tommy B.
Job Details: 03/08/2021
Customer stated the issue is the unit is making a loud noise. The unit is squeaking and knocking. Found issue to be faulty gear case. Customer declined services based on labor and parts estimate. Collected priority service call.
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS1
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 03/08/2021
"Rescheduling due to not having parts in bin, rescheduled for March 10th.; schdld next appmnt for 3/10 WED !"
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/08/2021
Gas lines going to burner heads are broken. Customer tried lifting cooktop without removing burners. This caused lines to break. Warranty will not cover damage covered by customer. No repairs can be done. Job complete.
We serviced a
MAYTAG DRYER
Model MED5630HW
Near San Antonio, TX 78252
Tommy B.
Job Details: 03/08/2021
Blower wheel not cracked as initially thought on inspection. Used foam tape to seal off all rattled. Unit tested good with no further issues at this time.; used 1 12002793 (Foam tape) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 03/08/2021
On last visit me and said that they would have a man available to help me remove the dryer from the top maintenance is out sick today and nobody is here to help me remove the dryer rescheduling for Thursday somebody will be here confirmed with maintenance; schdld next appmnt for 3/11 THU AM
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
"After swapping out maintenance roll, unit has no power still. Verified resistance on the fuse and the cavity thermostat. Ordering filter board and main harness to resolve issue.; ordrng 1 W10422269 (Filter board) and 1 W11350914 (Main harness)"
We serviced a
WHIRLPOOL DRYER
Model GLGT1142CS1
Near Bandera, TX 78003
Justin
Job Details: 03/08/2021
"Need to reschedule appointment, spoke with customer and they are ok with moving appointment. ; schdld next appmnt for 3/15 MON !"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
Customer stated the issue was ticking or dripping noise coming from the right side of the refrigerator liner. Unit is cooling adequately and they do not appear to be any leaks from the interior or exterior of the unit. Certainly can observe the noise audibly. Called DH and spoke with him regarding the symptoms. He stated that it was likely the sound of insulation settling but could possibly be condenser related. Unit is currently cooling adequately and has no further issues. Customer to monitor the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Antonio, TX 78207
Sebastian
Job Details: 03/08/2021
Called customer to confirm appointment they seemed confused about the service call they claim its rare is working as it should closing out
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near San Antonio, TX 78212
Sebastian
Job Details: 03/08/2021
Customers issue is that when running the dishwasher the breaker trips this happens about 20 minutes into his wash according to him testing unit finding no error codes drain pump test good in along with heater motor appears to be good but the only thing that can cause the breaker to trip would be the motor over amping during its cycle ordering sump pump assembly and will monitor new pump amperage while on tech-support am not Able to get a hold of tech-support at this moment due to service. Setting up call for Thursday this week; ordrng 1 W11085683 (Sump)
We serviced a
JENN-AIR VENTHOODS
Model JXD7036YS5
Near San Antonio, TX 78249
Douglas H.
Job Details: 03/08/2021
"Customer stated unit not pulling fumes away from cooktop. Found motor still working but weak, upon opening box up found original motor not installed properly, exit of motor facing downward and not towards venting tube. Installed new motor to correct position. Unit functioning as designed now. No further issues at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near San Antonio, TX 78250
Douglas H.
Job Details: 03/08/2021
"Unit right freezer door damaged. Upon trying to install new door found left door was shipped in the correct box, correct box, wrong part. Reordering door to resolve the issue. Advised about 8-12 weeks to get the door. ; ordrng 1 W11477033 (Freezer right door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
Unit has loud compressor and high amp draw. Needs new compressor. Customer declined repair and did not want to pay SC fee.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78216
Sebastian
Job Details: 03/08/2021
Replace gear case and calibrated unit customer to monitor for leaks I did not see any immediate leaks after testing
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5 02
Near Floresville, TX 78114
S. L.
Job Details: 03/08/2021
Unit has slow drain Found filter stuck removed filter cleared tested unit draining better but impeller loose gave estimate for part DC97-17999P drain pump . Service fee good 90 days
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/08/2021
"Previous visit found glass door needed to be swapped. After replacing the door and tightening the handle, unit has no further issues."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Elmendorf, TX 78112
S. L.
Job Details: 03/08/2021
Part W11454372 gearcase is needed recieved wrong gearcase in correct box reordered gearcase call when part comes in.; ordrng 1 W11454372 (Gearcase)
We serviced a
LG WASHER
Model WM3470HVA
Near San Antonio, TX 78253
Justin
Job Details: 03/08/2021
"Found the power button stuck and not in correct position. Fixed issue, unit is good to go."
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near San Antonio, TX 78266
Chris S.
Job Details: 03/08/2021
Customer stated that icemaker calls for water but ice tray is not in the home position. So water fills up in ice bin. Called tech line spoke with JK we tried to test icemaker but couldnt get to test. JK said to order UI panel and another icemaker. Parts out of stock.; ordrng 1 W11234554 (icemaker) and 1 W11245151 (panel-ui freezer)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78247
Chris S.
Job Details: 03/08/2021
Replaced control it started to work then shut off. Reordering control board and ordering drain pump to fix issue pump is psp item.; ordrng 1 W11170317 (Control board) and 1 W10919003 (pump-water)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near San Antonio, TX 78232
Chris S.
Job Details: 03/08/2021
Replaced heating element tested unit everything working properly collected P&L 211.23
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near San Antonio, TX 78250
Douglas H.
Job Details: 03/08/2021
On call ahead customer stated never requested service and his unit is working properly. Doesnt remember making appointment or never requested it. Service not needed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near San Antonio, TX 78255
Tommy B.
Job Details: 03/08/2021
Previous visit found faulty damper control. Swapped out with new parts this visit to resolve items freezing in refrigerator. Unit also had ice in relation in the freezer section. Resolved this issue by placing unit in forced defrost mode. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB00
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
Issue was a no cool refrigerator. Called techline and spoke to JK. Unit only pulling roughly 5 amps. Jk said its either a leak or a bad compressor. Quoted customer for a new compressor. Parts are P&A while customer decides to repair or not. Collected SC. ; rqstng P&A on 1 W10309988 (Compressor) and 1 Wpw10143759 (Hv Drier)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Customer complaint is that they were concerned about how much the unit is filling verify the unit is feeling correctly instructed customer on how to load a unit to ensure clothes all get wet and provide a better wash cycle ran a calibration on the unit as well. Found that during spin unit was making terrible knocking noise use zip ties to secure drain system to address issue. ; used 1 8567668 (Tie) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Antonio, TX 78253
Justin
Job Details: 03/08/2021
"Gas turns off after ignitors light, will order regulator. Will ask builder to look into house supply as well. Item is back order. ; ordrng 1 W11449506 (Regulator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
But Im at the filter injector is broken was able to remove filter with pliers ordering housing to resolve issue. Scheduling for next open day on Thursday; ordrng 1 W10394053 (Housing)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near San Antonio, TX 78232
Chris S.
Job Details: 03/08/2021
Replaced heating element tested unit everything working properly collected P&L 211.23
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/08/2021
Customer stated the issue is the unit is not completing cycles. Leaving water in the tub and beginning of the automatic drain cycle on reset. Diagnostics revealed long fill error code. Verified faulty water valve and will need to order new valve to resolve issue.; ordrng 1 W11210463 (Valve)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS05
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
"Issue was an F6E1 error code. Replaced convert element and control board. Unit tested good. Homed our broil and bake elements, both tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVA03
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Replace the optics board sets and the actual icemaker customer to monitor for ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near San Antonio, TX 78230
Sebastian
Job Details: 03/08/2021
Customer is not getting ice to unit and icemaker is making a bad noise found out wires were cut at the door did my best and put a new splice on the little wire I had there in electrical tape to do a temporary repair explain to customer that they may need to replace the entire door to 100% correct the issue after repairing wires found that icemaker was working. Collected service fee plus tier 2 labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAB00
Near San Antonio, TX 78230
Jim G.
Job Details: 03/08/2021
Verified light in freezer is not functioning. Open component. Collected service fee. ; ordrng 1 WPW10515057 (Light module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 03/08/2021
"Checked refrigerator found no dents on refrigerator door found dent on freezer door, spoke to cxc they ordered the door part is covered. Provided tracking number.SR7730196477Order Number 1535501946; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 03/08/2021
"Checked refrigerator found 2 new dents on refrigerator door, spoke to CXC Not covering due to same dent issue SR7730196477 asked customer if they want to continue with repair they answered no. Job complete."
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX305ESS2
Near San Antonio, TX 78209
S. L.
Job Details: 03/08/2021
Customer does not have filter installed and said she is on softener did not need filter sanitized bin ran clean cycle removed debris form heater and evaporator. Cleaned out reservoir cleaned condenser advised customer to remove first few batches of ice and rinse bin prior to consumption. Paid in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78232
Jim G.
Job Details: 03/08/2021
Duplicate ticket.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near San Antonio, TX 78230
Chris S.
Job Details: 03/08/2021
Customer stated that dishwasher was leaking. Found issue to be dishwasher was unbalanced. Fixed issue tested unit everything working properly. Collected PSC
We serviced a
AMANA FREEZER
Model AZF33X20DW00
Near San Antonio, TX 78239
Chris S.
Job Details: 03/08/2021
Customer stated that freezer doesnt work. Unplugged freezer and plugged freezer back in everything working properly. Collected SC if customer calls back order control board before tech goes out.; rqstng P&A on 1 W11382527 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78232
Jim G.
Job Details: 03/08/2021
Ive verified an error at the unit F2E1. A power cycles corrected issue. Issue resovled .; saved tckt
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS09
Near San Antonio, TX 78260
Jim G.
Job Details: 03/08/2021
Did not find issues heating. However there were unrelated error codes. Advised should isuepersist a magnetron might be at fault. ; O-emld tckt
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PHZS0
Near San Antonio, TX 78209
S. L.
Job Details: 03/08/2021
Found unit overfilling with ice needs filter and cleaning. Checked bin thermistor found bin thermistor reading to low causing unit to think ice level is not full. Needs thermistor cleaning of evaporator and condenser as well as new filter collected service fee. Remaining balance due on Thursday upon completion of repair.; ordrng 1 WPW10511923 (Bin thermistor)
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
"Issue was that unit is making a crackling noise. Finding issue to be coming from a faulty speaker on the UI. Possibly shorted out during power surges from winter storm. Unit needs a new UI, quoted customer. ; ordrng 1 W11296171 (Console)"
We serviced a
MAYTAG WASHER
Model MVWC700VW0
Near Windcrest, TX 78239
S. L.
Job Details: 03/08/2021
Found hot side hose busted. Removed both hoses replaced them flushed lines out found no leaks at my connections but cold side shut off leaks snapped photo. Ran test all operations normal advised customer of leak and to get it repaired . Gave military discount collected part service fee labor and tax.
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS
Near San Antonio, TX 78245
Justin
Job Details: 03/08/2021
"Call customer, she said she tried to call and cancel the appointment. She no longer need service shes replacing the unit."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/08/2021
"Issue is that washer is not progressing through cycle. Found F8E1 error code. Cold valve was completely clogged up. Removed clog, unit tested good. Talked to customer about cleaning regularly due to being on a well system. Unit tested good."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS01
Near San Antonio, TX 78233
Chris S.
Job Details: 03/08/2021
Customer stated that icemaker wasnt working. After running test found issue to be faulty icemaker.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near San Antonio, TX 78245
Justin
Job Details: 03/08/2021
Customer said she called and said she needed to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78245
Justin
Job Details: 03/08/2021
"Double ticket, job was completed by 05. Please close job"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near San Antonio, TX 78255
Douglas H.
Job Details: 03/08/2021
"Customer stated unit not functioning properly, one tile clothes will be dryas if not running, other times clothes soaking wet as if not spinning out and another time water pooled in the tub. Checked for errors, none found. Ran diagnostics testing to check unit. Unit ran good in diagnostics but did notice flow of water a little slow. Ordering both valves to resolve the issue. Scheduled for customer availability ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve double)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/08/2021
Swapped out damper and refrigerator thermistor to resolve temperature issues. Unit tested good with no further issues at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Boerne, TX 78006
Colton B.
Job Details: 03/08/2021
"Issue was a broken wire on float switch. Replaced wire harness, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Boerne, TX 78006
Colton B.
Job Details: 03/08/2021
Customer wants to wait until we have the part. Unit definitely needs new dispenser. Will call customer when part comes in.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/08/2021
"Checked dishwasher found inlet valve stuck open, when dishwasher is powered off water comes in through inlet valve ordering valve to resolve issue.; ordrng 1 W11175771 (valve-inlt)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW3
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 03/08/2021
"Replaced could on range due to coils turning on and off, after replacement tested range no issues, range is working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78255
Douglas H.
Job Details: 03/08/2021
"Confirmed ui panel not lighting up properly, very dim. Need ui panel to resolve the issue. Ordering that panel; O-emld tckt"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE254ESS
Near San Antonio, TX 78248
Tommy B.
Job Details: 03/08/2021
"After replacing pump and motor, diagnostics revealed error codes indicating the control needs to be replaced as it is not sending proper voltage to water inlet and pump. Ordering parts to resolve issue.; rqstng P&A on 1 W10866124 (Comtrol) and 1 W10866124 (Comtrol)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near San Antonio, TX 78233
Chris S.
Job Details: 03/08/2021
Customer stated that freezer door was having frost on it. Found issue to be that drain nipple was clogged. Cleaned drain nipple tested unit everything working properly. Collected SC and P&L 204.59
Near Cibolo, TX 78108
Chris S.
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that refrigerator was leaking from fridge side. Found issue to be cracked connector from reservoir and waterline. Order part and it is psp item.; ordrng 1 WPW10271543 (connector)
Near Cibolo, TX 78108
Chris S.
Job Details: 03/05/2021
WASHER MAYTAG MVWC565FW2 Replaced gearcase and basket. Calibrated washer and tested unit everything working properly.
Near San Antonio, TX 78218
Chris S.
Job Details: 03/05/2021
MW-HOOD COMBO WHIRLPOOL WMH31017HS07 Customer stated that fan speed 2 wont work and the console acting weird. Ordering fan and control board.; ordrng 1 W10892389 (cntrl-elec)
Near San Antonio, TX 78233
Chris S.
Job Details: 03/05/2021
DRYER WHIRLPOOL WED5000DW2 Customer stated that dryer wasnt heating found that dryer wasnt turning on at all. Ordering thermostat fuse motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP3392519 (thermal fuse) and 1 WP694089 (wheel)
Near San Antonio, TX 78238
Chris S.
Job Details: 03/05/2021
WASHER WHIRLPOOL CAE2745FQ1 Customer stated that washer was leaking. Found issue to be be unbalanced washer fixed legs. Tested unit everything working properly.
Near San Antonio, TX 78217
Chris S.
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5105HW0 Customer stated that washer would just stop in the middle of cycle. Found issue to be faulty control board. Part is out of stock.; ordrng 1 W11419054 (Control board)
Near Schertz, TX 78154
Chris S.
Job Details: 03/05/2021
WASHER MAYTAG MVWC565FW2 Customer stated that washer was leaving clothes soaked. Found issue to be that load was unbalanced after getting unbalanced error code. Reset everything did automatic test everything passed and explained to customer how to properly load clothes.
Near Universal City, TX 78148
Chris S.
Job Details: 03/05/2021
WASHER MAYTAG MVWX655DW2 Customer stated that washer wasnt draining completely. Found issue to be unbalanced and stuck key. Fixed issue tested unit everything working properly and got no error codes.
Near San Antonio, TX 78222
Sebastian
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Landon subdivision Found that unit is not producing ice or water from the front dispenser unit is making ice and I also heard the unit fill up and dump the ice just cant dispense it cannot dispense water either there is water to the unit and when you press the control pad you do not get voltage to the actual valves something is wrong with the dispenser assembly ordering UI and pads to resolve issue also found that freezer section is way too cold for the setting is set to 5° and it is in the negatives ordering thermostat assembly as well for the freezer section. Parts team to reach out when all parts are available; ordrng 1 W11043763 (Control) and 1 W11265135 (Panel ui) and 2 WPW10353848 (Pad)s and 1 W11334745 (Evap fan)
Near San Antonio, TX 78258
Sebastian
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHV05 "Replaced evap fan tested unit, it is now pushing air as it should customer to monitor"
Near San Antonio, TX 78258
Sebastian
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KBFO42FTX08 Received two left hand side doors needed one of each ordering right hand side door returning one of the left-hand side doors and rescheduling one of the left-hand side doors also ordering two bolts for the top hinges as one of them striped out on me; ordrng 1 W10223582 (Door right) and 2 WP8533980 (Screw)s
Near San Antonio, TX 78260
Sebastian
Job Details: 03/05/2021
RANGE WHIRLPOOL WFE550S0HZ1 Unit is having the sensor error code opened up back of the unit and verified good resistance at the sensor for room temperature showing a little over 10 K which is the correct amount. Changed out oven control to resolve issue customer no longer getting error code after testing unit good to go.
Near Bulverde, TX 78163
Sebastian
Job Details: 03/05/2021
WARMING DRAWER KITCHEN AID KOWT100ESS00 Customer claims that technician 02 is out there working on the oven and accidentally added your break while he was on installing the unit consulted 02 on this issue he says that he promised to replace the parts for the customer at only the part fee customer was unaware of this and considers the whole thing to be covered under warranty did not charge anything to customer no labor fee or service fee was charged 02 will clean financial responsibility for one of the sliders as one of the sliders was defective I only used one.
Near San Antonio, TX 78259
Sebastian
Job Details: 03/05/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 "6687, Customer complaint is that the unit powers off on its own and find out they are losing their cooling unit does come back on eventually after a while according to the customer found that there is good temps in both sections of the refrigerator at the moment and is working fine. Due to previous experience on this specific model ordering the supply power control and the wire harness for the talent youre returning on Wednesday; rqstng P&A on 1 W11170612 (Harness) and 1 WPW10624574 (Board supply)"
Near Converse, TX 78109
S. L.
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Found solenoid on ice dispenser not actuating to cubed needs solenoid.; snapped 1 QuickPics
Near San Antonio, TX 78261
Sebastian
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Unit was installed correctly but for some reason the power would die out intermittently verify that the wiring on the inside was loose to use zip tie to secure harness much better unit good to go; used 1 8567668 (Tie) from stock
Near Castroville, TX 78009
Richard G.
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MRT118FFFZ06 Customer complaint is that the unit makes many loud noises. Did not find anything out of the ordinary in diagnostics mode. Some vibration is coming from the compressor. Tightened down compressor to alleviate some of that noise. Tested to complete. Unit is good to go.
Near Alamo Heights, TX 78209
Sebastian
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF520PADM Customers concern with the unit is that sometimes the sump doesnt work unit has apparently worked for the customer the last three times they use it but they say that its failed on more occasions than Worked correctly. Did however find that the drain pump is making a terrible noise ordering drain pump and go forth with the pump motor assembly that is already ordered customer to use unit and monitor how many times the pump fails if it does again if pump is working fine will replace only the drain. Unit is brand new customer showed me receipt via cell phone picture attached. Parts team to reach out when both parts arrive sump and pump assembly and drain pump; ordrng 1 W10876537 (Drain pump)
Near Schertz, TX 78154
S. L.
Job Details: 03/05/2021
DRYER MAYTAG MED6230HW1 Removed console opened box to Facia found facia cracked reordered facia call when part comes in.; ordrng 1 W11413566 (Facia)