Near San Antonio, TX 78217
Jim G.
Job Details: 10/01/2020
WASHER MAYTAG MVWB855DC3 Verified console is out again. Replacing console and control. ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
Near San Antonio, TX 78253
Richard G.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Replaced main control board. Tested to complete. Unit is good to go.
Near San Antonio, TX 78244
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found no frost pattern and fans and compressor on did amp draw at 1.5 amps spoke to SG he said order UV dryer rescheduling for tomorrow ; ordrng 1 WPW10143759 (dryer)
Near Castroville, TX 78009
Justin
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW4 "F9E2, and F0E3 wrong part ordered. Need console W11112656, will replaced control but need console. Replaced control, calibrated and ran diagnostics. Checked drain hose and port all are good. Drain pump working as designed. ; ordrng 1 W11112656 (console)"
Near San Antonio, TX 78266
Shawn W.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Found that the temperatures in the freezer ranged from 15 to 20 degrees F. The alignment of the door is slightly altered down on the left side. I made an adjustment to the top hinge but the hinges were slightly bent during installation. These hinges need to be replaced. Parts ordered.; ordrng 1 W10574264 (hinge-door) and 1 WP2261963 (hinge-door)
Near Boerne, TX 78015
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Last tech found faulty ice maker and faulty control. Replaced both to resolve the issues. Unit now testing good. No further issues at this point.
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
WASHER AMANA NTW4516FW3 Called techline. Sr 7728854203. F1E1 error code. Ran calibration. No issues for calibration. Ran normal test cycle. Unit shut off during sensing fill. No loss of power. Will need to replace control. Will need to verify unit is on dedicated circuit. ; ordrng 1 W11170317 (cntrl-elec)
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced motor evap due to ice covering evaporator and bi metal defrost not operating, found bad light module in freezer replaced after replacement good lights. Job complete. Collected remaining balance."
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDP3700PAHW0 Tested unit. Found small leak coming from drain line on pump. Fixed hose. No further issues. Tested to complete.
Near Schertz, TX 78154
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Found that the unit was not leveled properly by the installers causing the doors to not shut optimally. This unit has a tendency to ice up near the top freezing closed the freezer door switch. I have leveled the refrigerator properly. Unit is now fully operational.
Near Boerne, TX 78015
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated having issues with ice maker. Upon arrival attempted to remove ice bin. Ice bin frozen solid into place. Will need an ice bin to fully resolve the issue. Issue started due to fill tube not put into place properly causing water to leak in to other areas other than ice maker. Ordering ice bin to resolve all issues. ; ordrng 1 W11185686 (ICE BIN)
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 "No codes found, valve flow was ok. Calibrated and ran through diagnostics. Customer will try running with new information for loading procedures"
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Found ice bin not engaged all the way, unit is dispensing correctly."
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HB4 Pulled down unit. Installed new magnetron. No issues during testing. Unit is heating. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED49STBW1 "Customer stated on large loads doesn’t dry properly. Tested unit found no issues with unit itself. Did find that the vent hose was slipping, needed to use wire tie to secure it properly. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW8567668 (WIRE TIE) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 "F8e1 long fill and f5e4 door not open between cycles error. Ordering valves, pressure switch and door lock to resolve the issue. ; ordrng 1 W11316246 (PRESSURE SWITCH) and 1 W11316250 (DOOR LOCK) and 1 W11316255 (VALVE HOT) and 1 W11316256 (VALVE COLD)"
Near San Antonio, TX 78249
Justin
Job Details: 10/01/2020
RANGE MAYTAG MER8700DS1 "Front right burner is not cycling properly on medium heat, would need infinite switch. Preheat taking way too long, showing 100 degrees off. Getting 240 at both legs for my bake element. Calling techline to assist, Bruce is assisting. Found unit to have a bad control board. Customer does not want to go forward with repair."
Near San Antonio, TX 78230
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Please reschedule. Customer was not available but I was technically not here within the window. Ustomer phone would not accept calls. ; saved tckt
Near San Antonio, TX 78258
Steven G.
Job Details: 10/01/2020
ICEMAKER (STANDA SCOTSMAN CU3030MA-1A Checked ice maker found bad float switch and reservoir needs to be replaced ordered; ordrng 1 02-3612-01 (float - valve) and 1 02-4315-01 (sump-cu26)
Near , TX 78056
Richard G.
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ01 Customer complaint is that the oven ui is frozen and they are unable to use the unit. Found ui frozen. Attempted to unplug unit and found the power cord broken causing a loose connection at the wall. Plugged unit in and found error code F6E0 starting on September 16. Will need to order ui and control.; ordrng 1 W11261165 (cntrl-elec) and 1 W11428588 (UI)
Near San Antonio, TX 78254
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Replaced harness. Customer states icemaker has also stopped working. Verified faulty icemaker. Replaced with truck stock, tested to complete. Unit is good to go'.; used 1 WPW10190965 (ICE MAKER) from stock"
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Verified issue at the left (refrigerator) door switch. Adjusted door switch to ensure circuit is closed when door is open and open with door is close. It was reversed. Used wire tie to secure connection. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
COOKTOP GAS WHIRLPOOL WCG55US6HS Replaced cooktop due to rusting. Unit testing good now. No further issues at this point. Customer approved of repair.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
WARMING DRAWER KITCHENAID KOWT100ESS00 Last trip found warped drawer. Replaced drawer to resolve the issue. Unit now functioning properly. No further issues at this point.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer stated unit not spinning properly. Checked for errors, found no errors. But did notice the lid latch was slipping out of place. Rescued lid latch to correct position. Also notice the drain hose bouncing around. Used wire tie to secure drain hose. ; used 1 WPW8567668 (WIRE TIE) from stock"
Near Bandera, TX 78003
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MVWB765FW1 Called customer. Customer needs to reschedule. Will contact the office to do so.; O-emld tckt
Near San Antonio, TX 78254
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG505M0BS3 Installed new control. Light working. No further issues. Tested to complete.
Near San Antonio, TX 78240
Justin
Job Details: 10/01/2020
DRYER MAYTAG MEDX655DW1 "Unit passed vent test with vent disconnected, need to have them clean out vent again."
Near Selma, TX 78154
S. L.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB3 Removed front panel replaced control reassembled tested heating lights all operations normal.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
WASHER MAYTAG MHW5500FW0 F9e1 long drain error and f5e3 door unlock error. Ran diagnostics testing to confirm error codes. Drain pump failing and door lock not disengaging properly. Quoted 413.08 for P&L. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 WPW10443885 (LATCH) and 1 WPW10605427 (PUMP DRAIN)
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found ice maker not twisting causing cubes to stick building up with ice .
Near Schertz, TX 78108
Shawn W.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 I call the customer to come by and the explained to me that the call was cancelled because it was discovered that the leak was a pipe.
Near San Antonio, TX 78250
Richard G.
Job Details: 10/01/2020
RANGE WHIRLPOOL WEC310S0FB3 Customer complaint is that the unit gets power but is not functioning. Verified bad control. Ordering control.; ordrng 1 W10894095 (cntrl-elec)
Near San Antonio, TX 78233
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW5620HW0 Removed front panel replaced fill hose reassembled tested no leaks all operations normal collected remaining balance.
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced panel and brackets. Issues resolved.
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 Customer stated the unit powers on but turns off intermittently. Unit getting enough power and is wired properly at terminal block. Ordering control and main harness to resolve issue. ; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (HARNESS)
Near San Antonio, TX 78244
Steven G.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW72HEDW0 "Checked washer found unit not draining and leaking water, found tear in bellow ordered told customer not to overload washer found two socks in pump screen removed unit is draining properly now ; ordrng 1 W10900506 (BELLOW )"
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Customer has been having a noise that happens a lot on Sunday. Temperatures are fine in both the freezer and fresh food section. When checking the refrigerator our customer pointed out the sound which Is the evaporator fan. The sound is normal. I explained to our customer that we need the evaporator to do its job to regulate the movement of refrigerant. I also explained that some models have more insulation that muffles the sound. I ran diagnostics and found that all loads are operating as designed. I opened up the back compartment to see if all components are in order and to ensure there is nothing causing an excessive noise. I found nothing out of order. This unit is functioning as designed and is fully operational.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/01/2020
VENT HOOD WHIRLPOOL UXT5230BDS Replaced control. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Replaced transformer, capacitor, diode,magnetron,fuse, and thermostat. Tested to complete. Unit is good to go."
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Hidden element is not ready. Please contact customer when parts is available for install as the most essential part needed is the element. ; saved tckt
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found auger yoke stripped on motor needs yoke spacer motor gasket and housing call when parts come in.; ordrng 1 W11378860 (WASHER) and 1 WP63052 (YOKE) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider)
Near San Antonio, TX 78253
Richard G.
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ2 "Replaced. Intros. Unit is still having same issue. Reordering main control and ordering lamp holder.; ordrng 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL)"
Near San Antonio, TX 78223
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Checked refrigerator found unit low on freon added dye drier and vacuumed and charged unit will be back to look for leak ; used 1 W10890126 (LOCK RING ), 1 W10890131 (LOCK RING ), 1 W10890131 (LOCK RING ), and 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78238
Justin
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ-5 "Wiring off of magnetron looked to be wrong, calling techline to assist. Wires were reversed causing issue. Replaced bad magnetron and transformer."
Near San Antonio, TX 78244
Steven G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Checked dishwasher found unit filling with water but not washing, replaced bad sump and motor ran unit everything checks ok."
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that the issue is the unit is routinely defrosting for multiple days causing all food in freezer to thaw completely. Ordering a thermistor kit and a PCB to resolve issues ; ordrng 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd)
Near San Antonio, TX 78222
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found unit has a leak at lock ring on condenser tube by compressor replaced lock ring and drier vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78251
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Door is freezing inside fill tub, causing unit to spray towards back of ice maker. Door is psp item.; ordrng 1 LW11026425 (dor-fip)"
Near San Antonio, TX 78259
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced all parts. Issue appears resolved.
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
MICROWAVE OVEN AMANA AMV2307PFS3 "Customer stated that the issue was that the light does not work. Tested all functions for the microwave and it clears everything except light. Ordering a new office to resolve issue and a light bulb for testing purposes; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near San Antonio, TX 78237
Jesus C.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Tested unit. Found bad fuse. Replaced fuse. Tested to complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS331SDHB02 Last trip found faulty ice maker. Replaced ice maker to resolve that issue. Customer also stated noise issue came back. Leveled unit and checked unit over couldn’t locate anything making that noise. Couldn’t replicate the issue
Near Helotes, TX 78023
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit not cooling as PO showing on display. PO error is power outage. Found issue due to be caused by power supply shorting out main control. Replaced both to resolve the issue. This isn’t the same issue but caused a no cool issue. Attempted to Collect Sc & labor, customer didn’t answer. Sent message to AE regarding. Parts under 1 yr warranty."
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new side plate and pan front. No issues during testing. Tested to complete
Near Converse, TX 78109
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice build up under ice bucket causing auger to not line up removed small amount of ice that built up tested Working now tested ice door tested seals these were good called techline spoke to JK sr number 7728855083 was advised unit operating as designed. Educated customer on dumping bin out every couple weeks and use ice. 2:times dailymto prevent ice build up again.
Near Poth, TX 78147
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Tested unit found temps water all good but maker not cycling E2 error code found harness damaged ice maker. Installed new ice maker tested all operations normal.
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Duplicate ticket
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JFFCC72EFS03 Customer did not wish to have unit inspected.
Near Boerne, TX 78015
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer stated unit will shut off as if powering down but user interface still lit up, and never shows PO or PF error. Based on info given issue lies in a control. Unit running as designed upon arrival. No error codes. Disconnected deli interface per previous conversation with techline, to see if it’s that board that is causing the issue. Customer will call in to inform if unit stayed on. If that is the issue then only need the deli interface and wouldn’t need authorization. Advised AE of the situation, she is putting a note in the file as such. Some parts on b/o. ; rqstng P&A on 1 W10758049 (DELI INTERFACE) and 1 W10830278 (POWER SUPPLY) and 1 W10843055 (ELECTRONIC CONTROL ) and 1 W11387386 (UI CONTROL)"
Near Floresville, TX 78114
Steven G.
Job Details: 10/01/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Checked refrigerator found compressor would than stop loosing 120 volts replaced control vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 "Stated that the unit is not drying the dishes. Found F7E1 error in diagnostics. Checked the heater in diagnostic cycle and found it to be functional. Educated customer on proper usage techniques, specifically running hot water before powering on the. No further issues at this time."
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DRYER WHIRLPOOL WED9620HC0 "Panel ui is damaged, gray screen. Tried factory reset no help. Need control and panel ui. ; ordrng 1 W11408171 (PANEL UI) and 1 W11419219 (CONTROL )"
Near San Antonio, TX 78221
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW2 Installed new harness. No further issues. Tested to complete.
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
DRYER MAYTAG MEDX655DW1 I found that at the outlet as well as the terminal block that we have 120 VAC at L1 wrt to L2. This should be 240 VAC. L1 wrt to neutral is 0 VAC and should be 120 VAC. L2 wrt to neutral is 120 VAC. We reset the circuit breaker and retested. Same readings. I explained to our customer that they will need to have a licensed electrician fix the outlet and then the unit should work fine. Unit fully operational.
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found FC not defrosting checked thermistor found bad thermistor. Ordered fan motor with harness rescheduling Friday; ordrng 1 W11249952 (FAN MOTOR)
Near San Antonio, TX 78232
Shawn W.
Job Details: 10/01/2020
RANGE KITCHENAID KSDB900ESS3 Our customer is experiencing a problem with the left front burner. The burner flame would turn off when in the simmer and would reignite when turned back to high before off. I adjusted the valve to fix this problem. Also the installer had the wrong knob on this burner. Our customer is now aware that the the left front burner is a special burner that offers high low and simmer. Unit is fully operational.
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Removed rear replaced inlet valve tested all operations normal no leaks.
Near San Antonio, TX 78221
Jesus C.
Job Details: 10/01/2020
ICEMAKER (STANDA SCOTSMAN n/a Performed deep clean of unit. Ran ice machine cleaner. Removed water scale buildup. Unit is working properly. Collected payment for service. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit leaks out of door and ice clumps up. Found ice door the cause. Quoted 187.92 for P&L attempted to collect Sc. Bank declined for duplicate charge. Will collect with P&L on return visit. Customer wanted to proceed with repair. Ordering separator to resolve the issue. ; ordrng 1 W11122874 (SEPARATOR)
Near San Antonio, TX 78258
Steven G.
Job Details: 10/01/2020
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Needs water valve and cleaned ; ordrng 1 W10217918 (WATER VALVE )
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced all parts. Issues replaced.
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/01/2020
VENTHOODS UNKNOWN UXT5536AAS3 The home has some serious electrical problems. This problem started about 3 months ago. I was able to get the vent hood to operate through an extension cord. Both lights and fan at all three speeds. I put a separate electric device into the outlet used for the vent hood and it would not work. With an outlet tester it shows proper polarity and grounding but I could never get a reading of 120 VAC. I called Tech Line to validate my concerns . I spoke with Dustin. SR# 7728860763. Unit is fully operational.
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found ice maker not twisting causing cubes to stick building up with ice .
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found ice maker not twisting causing cubes to stick building up with ice .
Near Floresville, TX 78114
S. L.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Duplicate ticket
Near San Antonio, TX 78250
Richard G.
Job Details: 10/01/2020
RANGE WHIRLPOOL WEC310S0FB3 Customer complaint is that the unit gets power but is not functioning. Verified bad control. Ordering control.; ordrng 1 W10894095 (cntrl-elec)
Near San Antonio, TX 78230
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Please reschedule. Customer was not available but I was technically not here within the window. Ustomer phone would not accept calls. ; saved tckt
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KUDS30IXBL1 Determined control to be faulty. ; ordrng 1 WPW10380685 (cntrl-elec)
Near San Antonio, TX 78253
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Called tech line spoke to LeonSR7728863960
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
WASHER AMANA NTW4516FW3 Installed new control. Ran calibration. Ran normal wash cycle. Unit is working properly. Customer called back. Unit ran 1 load then Stopped working. Called tech line again. Issue might be caused by rotor switches. Unplugged switches. Unit is running a wash cycle. Will need to replace switches. Sr 7728871346. ; ordrng 1 W10859568 (switch-cyc) and 1 WPW10414398 (switch-cyc)
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced gasket. Issue resolved.
Near San Antonio, TX 78244
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit low on freon found oil on lock ring on condenser line replaced lock ring and added dye drier, vacuumed and charged unit everything is working normal now ; used 1 W10896689 (LOCK RING ) from stock"
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFF507ESS01 Verified issue is a frosting issue at the refrigerator evaporator. Also freezer led module is out. ; ordrng 1 W10695459 (module) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 10/01/2020
DRYER MAYTAG MED5630HW0 Replaced blower wheel and installed seal unit is working as designed no issues. Job complete.
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Found tear in door boot ordered new one call when part comes in.; ordrng 1 W11314648 (BELLOW)
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/01/2020
RANGE KITCHENAID KFEG500ESS3 Front glass is damaged. Ordering new glass. ; ordrng 1 W10906445 (glass-door)
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWC465HW2 Installed new screw. No further issues. Tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Explained UI pantry and module are out. Customer declined repair. Collected service fee.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG515S0JS0 Customer stated that the issue is the unit is heating much higher than the desired temperature. Used thermal coupling to get a temperature reading with oven set to 350°. Unit passed 350 well before preheat indicator sounded. Ordering a regulator to resolve the issue.; ordrng 1 WPW10602001 (valve-gas)
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Found that the temperatures in the fresh section are good but found that the freezer has a temp of -10 F. I checked the water pressure and it is more then adequate to make ice. If anything, it might be to much water pressure. I found that the unit does have ice in the bin. Found that the door ice maker tray thermistor was reading 29 C. When running g test 97, I found that the ice maker valve turned on but no water was heard entering the ice maker. During test 120 the ice maker harvested and pushed out ice. The ice maker gave code PA for pass. Was getting 63.3 ohms resistance on the fill tube heater (this is 2.3 ohms out of specifications and will need to be replaced and the fill tube is iced up. When testing the control for 12 VDC 8 was getting 3.3 VDC. The thermistor on the ice maker was out of specifications so I replaced the ice maker. Unit will need a new Orion board. Parts ordered.; ordrng 1 W11336586 (ORION CONTROL) and 1 W11366500 (TUBE WATER
Near San Antonio, TX 78251
Richard G.
Job Details: 10/01/2020
WASHER WHIRLPOOL CHW9160GW0 Replaced both controls. Tested to complete. Unit is good to go.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced middle support rails. Issue resolved.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
COOKTOP GAS WHIRLPOOL WCG97US0HS00 "After a swapping valve and tubing, ignition issues still persist. Called tech line spoke to Bruce. Test on switch indicates faulty wiring harness. Ordering parts to resolve issue.; ordrng 1 W10868533 (harns-wire)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW4816FW Tested washer. Good drain and spin cycle. No issues during testing. Tested to complete.
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Spoke to with the maintenance manager and he informed me that another Technician has already fixed this and it is working fine now.
Near , TX 78015
Tommy B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated the issue was the spray arm was not working. Found the spray arm to be stuck in the heater causing it to be broken. Ordering new spray arm to resolve issue.; ordrng 1 WPW10491331 (spray arm)
Near San Antonio, TX 78227
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW2 Replaced suspension. Tested to complete. Unit is good to go.
Near Kirby, TX 78219
Steven G.
Job Details: 10/01/2020
DISHWASHER KITCHEN AID KDPM604KPS0 "Checked dishwasher found customer not closing door fast enough and unit never starts went over use, customer is elderly and she understands now, dishwasher is working properly"
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
OVEN ELECTRIC (S WHIRLPOOL WEE510S0FS1 "W10894098 control, customer says unit does not always work for bake or broil. Unit will not engage, was able to see fault. Quoted for 627.36 if repair is requested. Please bill to office. ; saved tckt"