Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1574 customer reviews

Doug M.

Doug M.

WASHER WHIRLPOOL WTW4616FW2 "Inspected not detecting water level,performed service diagnostics found f1e1 error main control fault,pressure sensor not reading water level; ordrng 1 W11170645 (cntrl-elec)"

Near Skyline Dr, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced inlet valves due to not water icemaker or dispenser ,tested unit operation checks ok ; pckd up 1 WPW10341320 (valve-inlt)"

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced compressor due high amp 4.18,no frost pattern on evaporator,tested unit operation checks ok"

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for not cooling,checked frost pattern on evaporator has no frost pattern,found compressor running at 4.18 amps,diagnosed to need compressor ; ordrng 1 W10309988 (compressor)"

Near I-30, Little Rock, AR 72209
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 Replaced blower wheel. Still a distinct vibration. Recommend replacing all metal parts associated with blower assembly. W11246350. Blower housingW10608817. Exhaust pipeW10868982. Duct lintW10868675. Seal; ordrng 1 W10608817 (pipe-exhst) and 1 W10868675 (seal) and 1 W10868982 (duct-lint) and 1 W11246350 (housing)

Near Olde Tavern Rd, Roanoke, VA 24019
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, found issue with hinge and gasket on door. And rails also need to be replaced to resolve. ; ordrng 1 W10503522 (shaft) and 1 W10686118 (gasket-fip) and 1 W10691546 (hinge-door) and 1 W10709748 (clip) and 1 W10795768 (bracket) and 1 W10795770 (bracket)"

Near County Rd 2567, Sinton, TX 78387
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW1 "Error codes F5E2, F7E5, F2E1, F8E1, cleared error codes. The lid wouldn’t lock, found the lid lock had fallen through the lid. Opened the lid and put lid lock back in place, calibrated and performed a diagnostics test, completed with no error codes. The customer also concerned about a rough spin cycle, tested the spin cycle and it is rough and loud, the front suspension had play it it, ordered part to resolve issue ; ordrng 1 W11130362 (suspension)"

Near E Rosebud Ave, Victoria, TX 77901
John L.

John L.

MICROWAVE WHIRLPOOL WMH31017HZ "Inspected unit, tested unit. Found issue with magnetron and related components. Replace to resolve this issue.; rqstng P&A on 1 W10343300 (capacitor) and 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W10886077 (diode)"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed parts ordered, and ran diagnostics, the appliance is working normal ; O-emld tckt"

Near E North St, Victoria, TX 77901
Michael R.

Michael R.

ICEMAKER KITCHENAID KUIC18PNZS0 Originally it was making too much ice but now it does nothing. It continues to drain over and over and doesn’t go go into ice making mode. Ordered parts to resolve issue. ; rqstng P&A on 1 W10825875 (pump) and 1 WPW10485962 (sensor) and 1 WPW10511923 (thermistor)

Near Escalera Ranch Rd, Victoria, TX 77905
Richard G.

Richard G.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint is that when preheating the oven, it will light the pilot and heat up for about a minute then will stop. After about a minute it will come back on for another minute then shut off. After about 45 minutes, the temperature would still be around 100 and degrees when it is supposed to be 400 degrees. Set to broil and the broil heats up as it should. Ordering bake igniter.; ordrng 1 WPW10324262 (igntr-oven)"

Near Falls Summit, San Antonio, TX 78245
Jim G.

Jim G.

MW-HOOD COMBO MAYTAG MMV4206FZ5 Replaced control (on previous visit) and interlock switch today. After replacing interlock switch assembly another issue presented itself in which the unit rattled and then stop but did not power off. Contacted techline and spoke to Rick SR#7726264412 who advised to replaced the control and there was no voltage drop off across board and wiring harness as a precaution. ; ordrng 1 W11256464 (cntrl-elec)

Near Cressida, San Antonio, TX 78248
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Checked refrigerator. Found ice maker iced over. Ran diagnostics found bad ice maker. Ordering ice maker.; ordrng 1 W11238143 (ICE MAKER)

Near Camelback Dr, San Antonio, TX 78209
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE320M0EW2 Replaced wire harness with terminal block. All checks ok at this time.

Near Harless St, Christiansburg, VA 24073
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WEEA25H0HZ1 Reset unit at breaker. All operations came back. Turned off WiFi connection. Cx to observe. If callback please pre order control board and UI.

Near Fletcher St, Salem, VA 24153
Uriah B.

Uriah B.

ALPHA WHIRLPOOL WFW72HEDW0 Replaced drain pump. Ran check. All checked ok.

Near N Lake Dr, Roanoke, VA 24019
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found refrigerator had a leak at the coupling in the sealed system, removed coupling and made repair. Charged unit and verified cooling. light in freezer needs to be replaced, ordering led assembly w10515057; ordrng 1 W10515057 (light board)"

Near Gerber Meadow, San Antonio, TX 78244
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not cooling. Finding issue to be faulty compressor. Ordering compressor to resolve the issue. Part is psp ; ordrng 1 W11393142 (COMPRESSOR )

Near Monument Oak, Boerne, TX 78015
Uriah B.

Uriah B.

DRYER MAYTAG MEDB765FW Reset unit. Found control was not reading temp properly. All checks ok at this time.

Near Stonecreek Way, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found RC compartment frosted over. Thawed out and tested defrost. Defrost ok. Replaced RC thermistor and repositioned it to optimal location. Cx to observe. ; used 1 W10316760 (THERMISTOR) from stock

Near Dillon Dr, Vinton, VA 24179
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRB322DMBM00 Found frost on inside of freezer section. Appears that door may have been left ajar.

Near Clairmont St SW, Roanoke, VA 24018
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Installed components, recalibrated unit. Issue has been resolved."

Near Bridgett Dr, Corpus Christi, TX 78414
Colton B.

Colton B.

RANGE FRGIDAIRE FPEC3085KSB "Issue is that the front right burner comes on as soon as the unit is plugged in. Found issue to be a faulty control board underneath the knobs. Control board is out of stock, informed customer that we would call him when it came in.; ordrng 1 316543602 (board) and 1 318402334 (harness)"

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW3 "Customer complaint is a thumping noise during agitation. Looked underneath unit and found oil. Finding issue to be a bad gear case, ordering new one and returning.; ordrng 1 W11134159 (gearcase)"

Near Augusta, Boerne, TX 78006
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Installed console, issue has been resolved."

Near Congressional Dr, Corpus Christi, TX 78413
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 "Took out gear case tub and basket was stuck together. Put new gear case, tub and basket. Replaced the cam and actuator as well. Tested all operations normal. Customer does not do email. Customer paid service fee from previous visit no email provided paid in full."

Near Dick Gordon Dr, San Antonio, TX 78219
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE525S0HS0 Replaced cook top tested unit all operations normal. Inspected if unit is binding or wrongly installed these are all good.Explained to customer what we did and explained survey paper.

Near Port Elizabeth, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced motor housing led light and put new light bracket on. Explained to customer what we did and also explained survey to customer and paper. All operations normal.

Near Green Leaf Way, San Antonio, TX 78244
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit refrigerator compartment not cooling properly. Found dampener installed last trip to be defective. Also found fan not pushing hard enough. Ordering EVAP fan and dampener to resolve issues. ; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)

Near Pegasus Dr, Spring Branch, TX 78070
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Replaced valve. Tested unit. Unit was already making more ice. New valve will ensure better performance. Issue resolved.

Near Dawn Crest, San Antonio, TX 78248
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Order wrong color. Ordering stainless (silver) W11107237; ordrng 1 W11107237 (console)

Near Evangeline, San Antonio, TX 78258
Christian G.

Christian G.

RANGE WHIRLPOOL WFG525S0HS1 Issue stated by customer: Burners not operating correctly. Replaced front left burner. Unit test good. Informed customer of survey.

Near San Antonio, TX 78254
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GBS0 Issue stated by customer: dishwasher not dispensing detergent and not heating. Replaced Sump Motor. No error codes. Unit test good. Informed customer of survey.

Near Redbud Woods, San Antonio, TX 78250
Christian G.

Christian G.

WASHER MAYTAG MVWC425BW1 "Issue stated by customer: washer stained handtowel. Error code F7E6. Cleared code, ran through diagnostic tests and calibration. Code did not reappear. Unit test good. Instructed customer on loading procedures, detergent levels and recommended cycle instructions. Referred to use and care guide. Informed customer of survey."

Near Mountain Star, San Antonio, TX 78251
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS JENN-AIR CVGX2423B Gate code. #7868. Issue was stove not turning on. Replace valve. Switch igniter and igniter. Check unit. Unit now working as design. No other issues found. Costumer order new crates. Ordering new parts ; ordrng 3 71001004 (grate (blk))s

Near Sky Ridge Ave, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator. Ran diagnostics on refrigerator no issues. Ran harvest on ice maker checks good. Refrigerator working as designed.

Near Lovera Blvd, San Antonio, TX 78212
Ezequiel V.

Ezequiel V.

REFRIGERATOR IKEA IX5BBEXDS00 "Checked refrigerator freezer. Ice maker is working fine no overfill , found ice build up on evap defrosted, and would not drain. Unclogged refrigerator working as designed .job complete"

Near Nacogdoches Rd, San Antonio, TX 78209
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Issue stated by customer: refrigerator not making ice and not dispensing water. Ordering parts.; ordrng 1 W11087463 (damper) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10464673 (motor-evap)

Near Beltran Pass, San Antonio, TX 78252
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7000DW0 Installed new lid latch. Locking good. Still having pressure faults. Changed control. All test pass in diagnostics. Tested to complete.

Near Omega Vale, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF331PAHS0 Installed missing springs and bushings. Door closes as designed. job complete

Near Newell Ave, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW7500GC0 Removed and replaced main control. Ran automatic service cycle no errors. After completion of cycle did normal test cycle all operations normal. Advised of survey and paper.

Near Brush Trail Bend, Cibolo, TX 78108
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new start device. Compressor is running good. Good frost pattern. No further issues. Tested to complete.

Near Lonesome Trail, Von Ormy, TX 78073
Jim G.

Jim G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Determined one or both of the fans is seized. Ordered both fans but I believe only blower is out. Will return to repair. ; ordrng 1 W10860984 (motor-fan) and 1 W11245567 (blower)

Near Havasu Point, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED87HEDW1 Checked dryer. Check vent light was on. Cleared out lint screen. Removed lint from inside the dryer. Ran dryer with no issues. Dryer checks good. Job complete

Near Broadway St, San Antonio, TX 78215
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Customer complaint was unit UI panel not powering on, checked power and connectors to see if anything was loose. UI pane faulty ordering new UI panel to resolve issue.; ordrng 1 W11351998 (CONSOLE )"

Near San Antonio, TX
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Installed new tube, ran test and was leaking from the valve as well. Replaced valve, ran test, worked like a charm. No leaks and the flow rate out of the dispenser was the best they have ever had. Shortened tube, reconnected ran test. Fully functional. Job complete.t."

Near Vidorra Cir Dr, San Antonio, TX 78216
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS965CIAM00 Replaced both water tubes. Checked for leaks no leaks. Will have ice tomorrow. Explained to customer what we did . Got email and explained survey and leave behind paper

Near Landmark Cove, Cibolo, TX 78108
Jim G.

Jim G.

WASHER WHIRLPOOL WFW3090JW0 Determined F20 error was due to control and/or heating element. Ordering both. Will return to repair. ; ordrng 1 W10847365 (heater) and 1 W11334214 (TIMER CCU ) and 1 W11367297 (UI CONTROL)

Near Heimer Lange Rd, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 Customer stated unit purchased 5/18 and is under ext. warranty advised customer no authorization for work and he will need to contact warranty provider so we can have authorization to service unit.

Near Pebble Beach, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF510PAYSA Put skid plate down to slide dishwasher out. Replaced heating element with new one. Tested unit all operations normal. Made sure no lines were kinked. Explained to customer what we did and left paper of survey and explained it.

Near Gothic Dr, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HB3 Found display not illuminating due to faulty control board. Replaced control board with new control board tested unit found light bulb to vent not coming on. Went to see what malfunction was found bulb stuck in socket attempted to remove it and base broke from bulb used needle nose pliers and removed base and broken glass tested voltage this was good. Used truck stock light bulb reassembled tested all operations normal. Advised of survey and paper.; used 1 8206232A (LIGHT BULB) from stock

Near Colonial Bluff, Universal City, TX 78148
Shawn W.

Shawn W.

WASHER AMANA NTW4516FW2 Conducted steps through the diagnostic guide until it was determined to be a bad control board. Was not reading 12 VDC on the J12 shifter. Replaced control board. Conducted calibration and Automatic test. Unit fully operational. Job complete. Verified within warranty through office and took photo of receipt.

Near Micayla Cove, San Antonio, TX 78244
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Sealed system repair on unit. Installed new 3way valve Installed new Dryer Vacuumed sealed system per manufactures specs. Replaced 5.5 ounces of 134AFreon per manufacturer spec. Tested unit. Unit testing good and operating as designed Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4850HW1 Customer complaint is lid will not unlock. Tested washer. Lid lock error codes. Lock not working properly. Installed new latch. Tested to complete. ; used 1 W10619006 (LATCH) from stock

Near Lateleaf Oak, San Antonio, TX 78223
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT780SAEM1 Customer issue is broken adjusters on top dry rack. Ordering new adjusters to resolve issue. Gate code is 6556.; ordrng 2 W10712395 (adjuster)s

Near Auburn Way, San Antonio, TX 78249
Christian G.

Christian G.

WASHER ROPER RTW4516FW Issue stated: would not spin. Replaced control. No error codes. Ran through diagnostics. Unit test good.

Near SW Loop 410, San Antonio, TX 78245
Tommy B.

Tommy B.

WASHER MAYTAG MVWB865GW0 Customer stated that the unit is leaking from the bottom. Ran diagnostics and found error code F2E1. Cleared codes and performed automatic test cycle to see if minimum water fill would duplicate issue. Unable to duplicate issue. Left leak sheets behind with instructions for customer to call back if issue persists.

Near Hunters Point St, San Antonio, TX 78230
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Tested washer. Found washer will not spin. Found bad actuator. Replaced actuator. Unit is working properly. Tested to complete. ; used 1 W10913953 (ACTUATOR) from stock

Near St Francis Ave, San Antonio, TX 78204
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived at house and customer said she didn’t call, unit was working just fine. Unit is good to go."

Near Roundtop Hill, , TX 78009
Steven G.

Steven G.

DRYER MAYTAG MEDB835DW3 After checking out drier found that unit is operating as should. Good airflow from unit but is restricted from the point at the wall to outside of house

Near Winding Way, San Antonio, TX 78232
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked refrigerator found UI display showing COOLING OFF, COOLING Off turned unit on advised customer on what happened, refrigerator started to cool down, Refrigerator checks ok"

Near Rogers Wood, San Antonio, TX 78248
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue is that ice maker is not receiving water. We’ve already replaced control board, ice maker, valve and ice maker wiring harness. Unit is still not getting water. Called techline and spoke to Bruce who said that the ice maker was defective and to replace it again. Doing as requested by techline. Customer left durning repair, so I was unable to schedule a return date. Left v/m detailing what techline said and left office number to set up appointment.; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"

Near Flying Cir, Helotes, TX 78023
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Issue was unit not dispensing water or ice. Found ice maker working. Motor dispenser not working. water valve not responding. Ordering new parts ; ordrng 1 W10179146 (water inlet valve) and 1 W10317991 (ice disp augur motor) and 1 W11024793 (door-ice)

Near Blanco Rd, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Got wrong part. Ordering new parts. Foster said to call him if parts when parts are in to see if he can get them before the appointment ; ordrng 1 W10350375 (adjuster) and 1 W10350375 (adjuster)

Near Michelangelo, San Antonio, TX 78258
Jim G.

Jim G.

WINE CELLAR KITCHEN AID KUWL204ESB00 Stop stop was backwards causing the door to sometimes randomly pop open slightly. I reinstalled the door stop into correct position. Issue was resolved.

Near Ladera Ranch, San Antonio, TX 78261
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint was unit making ice very slow, when tech arrived bin was quarter full from being empty last night. Educated customer on the process and production of ice maker. Unit is operating as designed."

Near Vista Glen St, San Antonio, TX 78247
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW7300DW0 "Last trip found ceased tubs. Did tub job to resolve the issue. Unit test good now. Replaced gear case, inner and outer tub, wash plate, suspension and SPANNER. No further issues at this point. Unit is functioning as designed now. Yes to survey and leave behind."

Near Cherry Creek Blvd, Spring Branch, TX 78070
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HS1 "Customer complaint is that the door became tight, then when they opened it, the door came off. Right door hinge has failed and left door hinge is bent. Ordering door hinges.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near San Antonio, TX 78227
Steven G.

Steven G.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Checked refrigerator found unit not cooling ran diagnostics found low on freon replaced dye drier and charged unit, side lights are still out ordered more modules will be back to look for leak; ordrng 3 W11205083 (MODULE )s, used 1 WPW10143759 (DRIER-HV) from stock"

Near Autumn Garden, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Dropped off parts for Steve to do sealed system work.

Near Wiggins Creek, San Antonio, TX 78253
Jim G.

Jim G.

WASHER MAYTAG MVWB835DC4 Replaced valve. Tested unit. Tested properly thereafter. Issue resolved.

Near Indigo Run Dr, Bulverde, TX 78163
Richard G.

Richard G.

RANGE WHIRLPOOL WFE505W0HZ1 "Customer complaint is that the door hinges have failed. Right and left door hinges are both bent, the right hinge is much more visible. Looks like the receivers are damaged as well. The door is left hanging open and will not close, the stainless glass assembly on the front of the door was also damaged. Ordering hinges, receivers, and glass assembly.; ordrng 2 W10647259 (hinge-recv)s and 1 W11249559 (glass-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Frost Fire, San Antonio, TX 78245
Douglas H.

Douglas H.

DISHWASHER AMANA ADB1500ADS4 Customer complaint is unit will not turn on. Checked power to unit. Found No power to outlet Advised customer to get an electrician to solve issues. Yes to survey and leave behind.

Near Cimarron, Spring Branch, TX 78070
Richard G.

Richard G.

WASHER MAYTAG MVWB835DC4 "Customer complaint is that the washing machine showed an error code and is not spinning well or has wet clothes at the end of the cycle. Entered diagnostics and found error codes F0E3 overload, F0E5 off balance load, F2E1 UI stuck button. Ran unit through automatic test, all steps passed. Asked customer about load sizes and they stated the problem happens when washing comforters or large loads. Went over steps to ensure the load is evenly spread out in the washing machine when washing large items or large loads. Tested to complete,unit-is good to go. Spoke with customer about survey leave behind."

Near Mill Summit, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced icemaker. Ran through diagnostics, harvest and water fill tests passed. Tested to complete, unit is good to go."

Near Straight Oaks, San Antonio, TX 78254
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HW Maintenance to remove the unit from wall to further diagnose. ; schdld next appmnt for 11/1 FRI !

Near Vance Jackson Rd, San Antonio, TX 78230
Richard G.

Richard G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Customer complaint is that there is a buzzing sound coming from within the oven, that will not shut off. Breaker was shut off when I arrived, after turning on the breaker, the buzzing was not happening. Customer showed me a video of the noise being made. After powering on the oven, I heard the same buzzing noise each time I pressed a button on the control panel. Noise is coming from the control. Entered diagnostics and found no error codes. Buzzing sound happens every time a button is pressed. Touch screen also freezes up and doesn’t allow buttons to be pressed at times. Ordering control and control panel.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"

Near Kosmas Dr, San Antonio, TX 78245
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Found lower spray arm not attached, reattached and tested unit in diagnostics. All functions passed diagnostics. Left survey and magnet. No email to add."

Near White Nest, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reschedule for tomorrow with seal system technician. ; saved tckt

Near Susie Ct, San Antonio, TX 78216
Douglas H.

Douglas H.

WASHER MAYTAG MHW5500FW1 Last trip installed defective tub. Replaced with new tub this trip. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind

Near Lantana Cove, Spring Branch, TX 78070
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced console. Tested unit. Issue resolved.

Near Amalfi, Province of Salerno 84011
Christian G.

Christian G.

WASHER MAYTAG MVWB835DW4 Issue stated by customer: washer not working/responding to touch. Replaced display console. No error codes. Unit test good. Informed customer of survey.

Near Addersley Dr, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW7000DW4 "F0E5, ran unit through diagnostics. Ran high spin and high and low agitate. Did not notice anything out of the norm. Unit is balanced and suspension is showing good. Ran a load size calibration on unit. Customer is having most problems when she is running a large size comforter. Not able to determine any faulty parts at this time."

Near Timber Fair, San Antonio, TX 78250
Justin  R.

Justin R.

VENTHOODS UNKNOWN UXT3030ADB2 "Found connections to switch loose, checked voltage on switch it tested good. After fixing connections unit is working correctly on low and high spin. Unit is in a empty home."

Near Broussard, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Called techline spoke to Joel. 7726267772 found issue to be wrong control board installed. Ordering correct control board. Customer did sign damage waiver.; ordrng 1 W10878992 (cntrl-elec)

Near Cielo Vista Dr, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint of ice buildup in refrigerator. Ran diagnostics. Found faulty evaporator Thermistor. Ordering EVAP harness. Could not locate truck stock part. ; ordrng 1 W11033168 (harns-wire)

Near Twin Terrace Way, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Customer complaint is that the filter needs to be replaced every 30 days because the water pressure greatly deteriorates at that point. Last tech out (roughly30 days ago) replaced the filter housing and filter. Called Whirlpool techline twice and spoke to Austin (SR: 7725885134) and Cathy (SR: 7725885134). Both technicians stated that the problem has to be with the water coming into the unit, but not the unit itself. Customer called JenAir while I was in the house. To my knowledge, and according to techline, there isn’t anything we can do for this unit."

Near Campo Viejo, Boerne, TX 78006
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED5620HW0 "Replaced thermal cutoff, thermal fuse, thermistor and thermostat but still got no heat. Ordered heating element. Rescheduled 11/5; ordrng 1 W11045584 (HEATER ELEMENT )"

Near Market Hill, San Antonio, TX 78256
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 This ice maker is currently making ice. The customer states that this part is not needed and that the call today was supposed to be for the ice maker in the bar area. No further work is needed on this unit.

Near Clubhouse Green, San Antonio, TX 78257
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The client was concerned about many issues they have been having. The refrigerator has just turned off on occasion, the ice maker has not been making ice in a normal manner, there was a leak from an ice sheet in the bottom of the refrigerator, concerns about the temperature being o high in the freezer as well as the fresh food section. The user interface gave a freezer temperature of 0 and a fresh food temperature of 35. My readings had the freezer at 20 (not cold enough to make quality ice), and the fresh food at 37 (deli compartments 39 and 40). I ran diagnostics and found thermistors fine. When running test four the first time the fresh food compartment evaporator had an extremely weak frost pattern. The second time I ran it the frost pattern was a little more evident was sticker to the touch. Speaking with Tech-line twice and SG, I have made a determination that it will need a new user interface which is supposed to have the control board built

Near FM 2252, Schertz, TX 78154
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Large gap on bottom of fresh food section in between liner and cavity. Called tech line. Non repairable. Sr 7726264999

Near N San Felipe Ave, San Antonio, TX 78228
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint is that the drum makes a thumping sound like it is off balance. Removed belt and drum. Checked the wheels, look good. Checked the drum to see if it may be warped, looks good. Belt is good. Reseated the pulley and put dryer back together. Adjusted legs on dryer. Ran dryer and everything sounded good. Tested to complete.unit is good to go. Spoke with customer about survey leave behind."

Near Camino Villa, San Antonio, TX 78254
Jesus C.

Jesus C.

DRYER MAYTAG MEDB835DC4 Tested dryer. Noise from blower wheel during run. Blower wheel is loose causing noise. Secured blower wheel. Noise is gone. No further issues. Tested to complete.

Near Bakersfield St, San Antonio, TX 78228
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF530PAYM3 "Observed leakage from inlet into door, causing damage to wire harness and inner door panel. Ordered inlet parts, wire harness and inner door. Scheduled return visit for next Weds.; rqstng P&A on 1 8269259 (gasket,vent) and 1 W10300784 (door inner) and 1 W10329609 (vent) and 1 W10334900 (inlet bezel) and 1 W10358238 (harns-wire)"

Near Lazy Dove, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE334GBS0 Checked dishwasher found melted feed tube. Replaced tube. Dishwasher operating as designed.job complete

Near John Marshall St, San Antonio, TX 78240
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint was unit not cooling. Tested bimetal, and heater all pass turned heater on through board heater works ordering new control board to resolve issue.; ordrng 1 W11293378 (cntrl-elec)"

Near Misty Bend, San Antonio, TX 78217
Jesus C.

Jesus C.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Installed new control and drain pump. Ran calibration. No issues during testing. Tested to complete.

Near W Loop 1604 N, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC300ESS01 Last trip found faulty ice maker. Replaced ice maker to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Lantana Mesa, Spring Branch, TX 78070
Tommy B.

Tommy B.

COOKTOP ELECTRIC WHIRLPOOL WCE55US0HS01 Last visit tech found faulty and 30 switch. Swapped out switches in order to resolve hot surface light issue. No further issues at this time. Yes to survey.

Near Kings Forest St, San Antonio, TX 78230
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KICU569XSS "Had to reschedule customer due to running behind on schedule. Rescheduled for Tuesday, November 5, a.m. timeframe if possible please; schdld next appmnt for 11/5 TUE 8-12"

Near Canyonside, Helotes, TX 78023
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US0HS00 Instructed customer in proper usage of spark igniters. All burners lighting as expected. Explained that burner caps need to be seated securely for proper gas flow. Left leave-behind.

Near Sunrise Beach, San Antonio, TX 78253
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW1 "Issue was that the cold valve on washer was clogged with debris. Replace lid valve, unit tested good."

Near Red Sage, Helotes, TX 78023
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUID308ESS1 Found unit had no freon charge. Found water in system will need to change all parts.; ordrng 1 2313624 (condenser) and 1 W10534030 (valve-gas) and 1 WPW10605286 (compressor)

Near Steinig Link, New Braunfels, TX 78132
Ivan B.

Ivan B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Checked oven and oven light staying on. When I pushed the door light switch the light stayed on indicating the door light switch is bad. Ordered replacement. Rescheduled 11/5; ordrng 1 W10618131 (LATCH) and 2 W10734063 (LIGHT ASSEMBLY )s

Near Champion Haven, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MS12568AES Upon arrival customer said they reseated filter and water was flowing from dispenser.

Near Texas Thistle, San Antonio, TX 78253
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KSSC48QTS02 "Replaced control kit and found UI faulty ordering part will return ASAP to replace. Customer paid upfront. ; ordrng 1 WPW10468941 (contrl-box), used 1 W10789107 (CONTROL KIT) from stock"

Near Smithson Valley Rd, Bulverde, TX 78163
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Issue was door was not closing. Replace door lock latch. Unit now working. No other issues. Job complete

Near Market Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the issue is the food is freezing on the top shelf. Inspected previous work and found damper door to be installed incorrectly. Reinstalled to ensure proper function. Educated customer on temperature settings and how to adjust. Ran diagnostics to make sure that the thermistors and evaporator fan are functional. No further issues at this time and unit is testing good now.

Near Overlake St, San Antonio, TX 78230
Ivan B.

Ivan B.

RANGE WHIRLPOOL WFE515SOES2 Checked oven got error code f9 e0 miswired house/miswired range. Checked range wiring was correctly wired at terminal block. Checked outlet and problem is with outlet. Informed they will need electrician. Yes to survey and leave behind.

Near Milsa Dr, San Antonio, TX 78256
Jim G.

Jim G.

OVEN ELECTRIC (D JENNAIR JJW2830WP00 According to service pointer W10702370 UI regulates RPM protocol. Low speed blower motor operates outside those tolerances -+145 RPM. Ordering part W10811884 as per service pointer. Collected service fee. Quoted part + labor. Part may not be available via Marcone. Confirmed APD does carry. ; ordrng 1 W10811884 (cntrl-elec)

Near Mission Viejo, San Antonio, TX 78232
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW5620HW0 Replaced console assembly and unit working properly at this time. No further issues at this time. Yes to survey and leave behind.

Near Market Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Last visit found faulty icemaker. Found it to be calling for too much water and spilling into fridge compartment. Swapped with new icemaker to resolve issues. Unit testing good now. Yes to survey.

Near Boerne, TX 78006
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIO18NNZS1 "Issue is that water is not flowing into the machine. Finding issue to be a bad valve, ordering new one to resolve. Since this ticket was created in customers home without the customer there, I have no way of verifying extended warranty on unit. Customer states that it is under an extended warranty. Letting AE know of the situation. ; ordrng 1 W10881366 (valve)"

Near Clubhouse Green, San Antonio, TX 78257
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOS92EC0AS02 The customer wanted me to check the microwave. The oven is fine. Called ACT customer service. Was informed that the client will have to call the Warranty Company to seek an authorization for the Microwave. Told clients Nephew who let me into the home. He will inform the client. Oven is fully operational. Job complete

Near Jasmine, Schertz, TX 78154
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW1 "Customer complaint was unit making grinding noise, looked inside tub took agitator off found a quarter between wash plate. Tested unit no grinding noise. Unit is operating as designed."

Near Cedar Ln, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW95HEDC Last visit found cracked dispenser assembly. Replaced with new assembly to resolve issue. Ran automatic test cycle with no errors. Unit testing good now.

Near Miranda Ridge, Boerne, TX 78006
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint was unit ice maker not making ice, upon arrival unit ice maker in was stuck do to too much ice bin wedged in. Thought customer how to stop ice maker to prevent from happening again. Unit is operating as designed."

Near Cypress Cape, San Antonio, TX 78259
Devon F.

Devon F.

RANGE KITCHEN AID KESS907SSS "Customer complaint was unit door locked. Took door lock switch off to test, part passed tested power to switch no power from control board nor control panel quoted customer 450.23 for parts and labor customer declined. Collected SC 113.66 card."

Near Wood Rush St, San Antonio, TX 78232
Doug M.

Doug M.

BELLA WHIRLPOOL KRFC704FSS01 "Arrived to install parts found dispenser is working,customer explaining to me intermittent issue,inspected water tube through door found heater wire broken causing water line to freeze,diagnosed to need water tube; ordrng 1 W10883965 (tube-water)"

Near Samples Rd, Benton, AR 72019
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Inspected unit found back piece to evaporator cover is missing causing excessive frost in freezer due to not sealing properly,diagnosed to need back evaporator cover ; ordrng 1 W11170274 (cover-evap)"

Near AR-5, Bryant, AR 72022
Devon F.

Devon F.

WASHER MAYTAG MVWB725BW0 "Customer complaint was unit makes loud noise, upon arrival reminded customer about SC 113.66 she stated she didn’t know about SC and refused to pay."

Near Stoney Spur, San Antonio, TX 78247
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit not making ice reverse osmosis tech came and fixed the machine now unit makes ice.

Near Silver Fox St, San Antonio, TX 78247
Colton B.

Colton B.

DRYER MAYTAG MEDX655DW1 "Issue was a noisy dryer. Replaced blower wheel and roller, unit is now quiet."

Near Red Sage, Helotes, TX 78023
Ivan B.

Ivan B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Checked microwave. Got no fault codes and all components tested fine. Test ran multiple times and heard no unusual noises. Unit working properly at this time. Issue most likely was turntable installed incorrectly or debris in vent. Cleared vent and set turntable correctly. No further issues at this time. Yes to survey and leave behind.

Near Paloma Pass, San Antonio, TX 78259
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTM704ESS3 Ran diagnostics on unit found no error code. After running test found heating element was working as should. Advised to keep door closed after cycle.

Near Woodburn Dr, San Antonio, TX 78218
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint is that the dishwasher has poor performance when washing dishes as well as drying dishes. Customer uses finish rinse aid. Ran unit through diagnostics and automatic test. No fault codes. Unit passed all tests. Checked water temperature as it drained through the garbage disposal, it was barely warm. Spoke with customer about running hot water prior to washing dishes and ensuring the rinse aid dispenser is full. Set rinse aid dispenser to max setting. Left finish powerball detergent sample for customer to try as well. No issues with unit. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."

Near Pitchfork Gap, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced ice maker in fridge compartment. Ran harvest and fill diagnostics, passed both."

Near Sweetgum, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER AMANA MVWC565F1 Tested washer. Filled tub with water. Found small leak from drain hose. Fixed hose. No leaks during testing. Job complete.

Near Seacomber Pl, San Antonio, TX 78242
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Last visit found faulty pump and motor. Swapped with new pump to resolve issue. Unit testing good now with no further issues.

Near Rock Daisy, Helotes, TX 78023
Jesus C.

Jesus C.

DISHWASHER JENNAIR n/a No issues with dishwasher. Collected service fee. Refer to job 63126.

Near Hunters View, San Antonio, TX 78230
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Tested unit. Door handles are loose. Secured door handles. No further issues. Tested to complete.

Near Bogue Ave, San Antonio, TX 78228
Tommy B.

Tommy B.

WASHER MAYTAG MVWB865GW0 Customer stated that the unit is leaking from the bottom. Ran diagnostics and found error code F2E1. Cleared codes and performed automatic test cycle to see if minimum water fill would duplicate issue. Unable to duplicate issue. Left leak sheets behind with instructions for customer to call back if issue persists.

Near Hunters Point St, San Antonio, TX 78230
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID 0 Thawed valve. Issue resolved. Collected serv fee and labor upfront.

Near Garden Hill, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked refrigerator found compressor, evaporator and condenser and dye drier have been replaced, found no freon in unit went over with black light did not find any dye on parts, contacted Whirlpool tech line and advised, RS772626498 will be changing out unit"

Near Wiggins Creek, San Antonio, TX 78253
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced compressor due to high amps no frost pattern on evaporator,tested unit operation checks ok,customer not home for signature"

Near Cresta Ln, Hot Springs, AR 71909
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS2 "Replaced icemaker and fill valve due to failing cycle and fill tests,icemaker filled,operation checks ok"

Near Cambridge Pl Dr, Little Rock, AR 72227
Doug M.

Doug M.

REFRIG WHIRLPOOL ED2KHAXVB00 "Replaced optics to icemaker due to errors tech line,tested unit operation checks ok"

Near Grapevine Ln, Mabelvale, AR 72103
Uriah B.

Uriah B.

COOKTOP JENN-AIR JGD3536BS00 "Found unit had an explosion inside the unit cavity. Soap Tested unit for leaks and none found at time of service. Cx had already had gas company out to check for leaks. Gas co. Found pressure drop over 10 minute period on unit side. Recommend replacing all gas components. Explosion also deformed a number of metal components, particularly the top and all orifice brackets. Needs new top, new valves, new tubing, new burners new brackets. Suggested repair and parts will need to be given to Whirlpool safety and all parts will need to be approved by Whirlpool. Will need 2-3 count to do repair. Also please keep in mind that the Prius did not make it back up the cx driveway.; ordrng 1 7527P042-60 (holder,orifice lf/rr) and 1 W10188365 (tubing-gas) and 1 W10188366 (tubing-gas) and 1 W10188367 (tubing-gas) and 1 W10188368 (tubing-gas) and 1 W10188369 (tubing-gas) and 1 W10205612 (support) and 1 W10205613 (support) and 1 W10205615 (support) and 1 W10361756 (tub

Near Lumber Ln, Max Meadows, VA 24360
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Rescheduled for Friday. Based on video, please pre order control and freezer fan and thermistors.Tribles says they have both in Roanoke! But they are closed Friday; ordrng 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)"

Near Century Ct, Wytheville, VA 24382
John L.

John L.

WASHER WHIRLPOOL WTW8040DW "Ran diagnostics on unit, pulled multiple codes. F8E1 long fill, F3E2 inlet temp fault, F6E2 communication error UI to ACU. Attempted to manually test valves, all valves do not will not open. U it does have proper water pressure to it. Replace valves and board to resolve all issues.; ordrng 1 W10625549 (cntrl-elec) and 1 W10632533 (housing)"

Near Black Diamond Rd, Portland, TX 78374
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced damper control. All checks ok at this time.

Near Mt Vernon Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL RF375PXE0 8053985 control boardFound that the control relay is stuck. Needs new control board. Board is discontinued. Cx to decide whether they want us to find part or they will just buy another unit.

Near Bower Rd, Cave Spring, VA 24018
John L.

John L.

RANGE WHIRLPOOL WFE320M0ES1 "Inspected unit, open hold found elements have popped. Front left and right have popped as well as rear right. Will have to replace elements to resolve this issue.; ordrng 1 8273994 (surface element) and 1 W10248262 (elmnt-surf) and 1 W10275048 (elmnt-surf)"

Near Escondido St, Portland, TX 78374
John L.

John L.

WASHER WHIRLPOOL WTW8500DC3 "F2E1 stuck button, tried to get unit into diagnostics mode. UI unresponsive, unable to do anything to unit. Replace UI and controls to resolve this issue.; ordrng 1 W11030475 (cotrol mtr) and 1 W11035001 (console)"

Near S County Rd 307, Orange Grove, TX 78372
Michael R.

Michael R.

DRYER WHIRLPOOL WED5620HW0 "Plugged the appliance into a 220 outlet, no error codes, the appliance is heating and working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

DRYER WHIRLPOOL WED49STBW1 "Plugged the appliance into a 220 outlet, the appliance is heating and working normal. The wrinkle shield knob is broken ordered part.; ordrng 1 W10756270 (knob)"

Near N Navarro St, Victoria, TX 77904
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Inspected unit, found issue to be with lid lock. Replaced lock and resolved issue.; used 1 W11307244 (LATCH) from stock"

Near Field Ave, Taft, TX 78390
John L.

John L.

DRYER WHIRLPOOL MEDX655DW1 "Replaced all components, issue resolved.; used 1 WP3406107 (DOOR SWITCH) from stock"

Near Maverick Dr, Corpus Christi, TX 78410
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW5000DW2 "Unit makes a clicking noise when not in use, while lid is down. Finding the issue to be electronic control and faulty lid lock. Ordering both to resolve the issues. ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"

Near Stonewood, Fredericksburg, TX 78624
Douglas H.

Douglas H.

DRYER MAYTAG MEDC465HW0 Replaced wire harness per techline. Now getting good heat on medium setting but as soon as switched to high setting element turns off. Finding temp switch to be faulty ordering temp switch to resolve the issue. ; ordrng 1 WP8578354 (swtch-temp)

Near Wilderness Dr, Fredericksburg, TX 78624
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes, the appliance is is working normal"

Near S 9th St, Kenedy, TX 78119
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE505W0HZ1 "Customer claiming the console started melting when back burners are on. Calling techline due to elements appear to be functioning properly. Spoke with Chris, he stated that the metal console wouldn’t melt if the clock face and knobs aren’t melted. He stated sounds like something was dropped on the console, cosmetic issue not affecting functionality. Also stated do not replace the console unless customer wants to pay for part and labor. SR 7726253109Yes to survey and leave behind. ; rqstng P&A on 1 W11175518 (panl-cntrl)"

Near Green Meadows Blvd, Fredericksburg, TX 78624
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Replaced blower and it started working. I plugged the old one back in on a hunch and it started working. I then decided to put the new control board in and realized that this unit has two control boards, one for the upper and one for the lower. I decided not to change out the control board, I put the new blower back in and all functioned normal. Both upper and lower ovens were reaching temperature and fans were initiating. Although I opened the control board box, it was not used and hopefully can be RV. Ran diagnostics and no errors. Fully functional. Job complete. There is a chance that the old blower was fine and that just me simply unplugging it and plugging it back in was all that was needed."

Near Bright Skies, San Antonio, TX 78261
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Last tech ordered grommet. Installed grommet to resolve the issue. Unit still leaking. Ordering new sump and motor to resolve the issue so it’s factory assembled. Customer also needed a new retainer. Used that from stock. ; ordrng 1 W11087376 (pump&motor), used 1 WPW10503548 (RETAINER) from stock"

Near Barons Creek Crossing, Fredericksburg, TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL G7CE3034XS00 Took cooktop out took old sealed out replaced with new seal. Tested unit everything normal. Explained what we did to customer and had customer signed. Also explained survey. And paper

Near Landmark Falls, Cibolo, TX 78108
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Swapped out console on unit due to numerical display malfunctioning. Unit testing good now. No further issues at this time. Yes to survey.

Near Horseshoe Pass, San Antonio, TX 78254
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint was unit not dispensing ice or water. Unit is getting water for ice maker but not water dispenser took water line off inlet valve and tried to dispense water no water came out valve. Checked ice dispenser by holding door switch to hear motor, ice dispenser only works when door open. Ordering new water valve and door switch to resolve issue.; ordrng 1 W10913947 (valve) and 1 W11396033 (DOOR SWITCH)"

Near Campstool Rd, San Antonio, TX 78239
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GX5FHDXVY010 Unit leaking from freezer and forming ice sheet on bottom of liner. Found cause to be clogged duck bill gromet. Replaced with ptrap kit. Unit testing good now. No further issues at this point. Collected Sc.

Near Metzger Rd, Fredericksburg, TX 78624
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found evap cover with broken tabs at top, harness and thermistor was in wrong spot. Also thermistor looks burnt and will definitely need to be replaced. Ordering parts and scheduling for next week. ; ordrng 1 W11033168 (harns-wire) and 2 WP67006908 (screw)s and 1 WPW10501260 (cover-evap)"

Near Florence St, Castroville, TX 78009
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG WRX988SIBM01 Complaint of ice build up under the ice bin. Finding cause to be ice door and ice chute has an air leak. Ordering both to resolve the issue. ; ordrng 1 W10837274 (plate) and 1 WPW10577864 (door-ice)

Near Colonial Ln, Kerrville, TX 78028
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced air diffuser that was ordered and verified unit was operating properly.

Near Towers Park Ln, San Antonio, TX 78209
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WMH31017HB2 Unit shows f1e4 err. Replaced control didn’t resolve the issue. Replaced both interlocks issue didn’t resolve. Calling techline. Spoke with David he stated could be THERMISTAT issue. Ended up finding issue to be loose connection on secondary interlock switch. Unit testing good now. No further issues at this point.

Near N Ranch Rd 783, Harper, TX 78631
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 "Issue was a leak in the middle of the door. Replaced seal last time, issue believed to be a faulty seal. Going to try replacing it again. ; ordrng 1 W10909089 (lower seal,bottom)"

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KODE500ESS00 "Unit showing f3e1 oven temp sensor failure. Found failing control board as when cooling down would start making a grinding noise but when lower oven door opened noise stopped and fans came back on. Tested door lock, lower lock didn’t lock. Ordering temp sensor, both electronic controls and temp sensor to resolve the issue. ; ordrng 1 W10801665 (cntrl-elec) and 1 W10859573 (sensor) and 1 W10883049 (latch-door LOWER) and 1 W11179310 (cntrl-elec)"

Near Saddle Club Dr, Kerrville, TX 78028
Justin  R.

Justin R.

FREEZER MAYTAG MZF34X18FW00 "Found no power going to start device, tested compressor showing good. Customer is going to wait on the install. Quoted for 467.67. Collected service call 113.66. ; ordrng 1 W11382529 (CONTROL )"

Near Co Rd 272, Mico, TX 78056
Jim G.

Jim G.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced sump and motor and there was still no response from the motor. Called tech line and spoke to Kathy SR# 7726250859 who informed me the error an only lie with the control or possibly harness. After inspecting control found loose connection. Plugged in and issue was then resolved.

Near Corona Ave, San Antonio, TX 78209
Colton B.

Colton B.

DRYER WHIRLPOOL WED95HEDW Customer complaint is taking to long to dry. Ran diagnostics on unit. F4E1-F4E4 codes displayed in diagnostics. F4E3 Checked dryer vent hose found some restrictions. Took vent tube loose and looked for lent build up. No build up of lent found. F4E4 Checked outlet for volts. Volts test good. Checked junction box and found no issues. Cleared code and ran dryer for 10 minute time dry cycle. Reran diagnostics and found no codes. Dryer is working as designed

Near Camino Haven, Boerne, TX 78015
Douglas H.

Douglas H.

WASHER MAYTAG MVWC565FW0 Unit was stuck in emergency drain mode. Found cause to be soap blocking pressure hose. Cleared soap to resolve the issue. Ran unit through auto testing to resolve the issue. Unit testing good now. Educated customer on proper soap usage. Yes to survey and leave behind.

Near Riverfront Dr S, Kerrville, TX 78028
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL GD5RHAXNT01 Freezer temps at 15 fresh food at 40. Good amp draw 0.9. Only a portion of evap has frost pattern. Called SG. Might be low on refrigerant. Reschedule for sealed system tech. ; schdld next appmnt for 11/6 WED !

Near W Mayfield Blvd, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB765FW0 "Replaced door seal, dryer sealing properly. Dryer functions as designed. Job complete."

Near Jane Ellen St, San Antonio, TX 78237
Jesus C.

Jesus C.

WASHER AMANA NTW4650YQ0 Complaint is washer will not agitate. Tested washer. Is agitating and spinning. Found gearcase is leaking. Will order new gearcase and all parts that have been damaged by oil. ; rqstng P&A on 1 W10006355 (actuator) and 1 W10006384 (belt) and 1 W10390451 (capacitor) and 1 W10473144 (gearcase) and 1 W10721967 (drive pulley)

Near Steves Ave, San Antonio, TX 78210
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL GT1196SHS1 Confirmed issue. Magnetron was faulty. Replaced magnetron. Tested unit. Issue resolved. Collected payment.

Near Star Heights Dr, San Antonio, TX 78230
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Replaced diffuser and solenoid for unit, replaced fridge side thermistor with truck stock. Tested to complete. ; used 1 W10384183 (THERMISTOR ) from stock"

Near Pebble Beach Rd, Lakehills, TX 78063
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KDPE334GPS0 Issue was unit does not go on cycle. Found bad console pad is not responding and a bad control board. Ordering new board and new console. ; ordrng 1 W10905154 (console) and 1 W10911471 (cntrl-elec)

Near Whispering Wind St, San Antonio, TX 78230
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTE234GPS0 "Not getting 120 to water valve, changed out motor and valve. Will need to order new control and wire harness for unit, believe there is a break in the line. ; ordrng 1 W10889940 (harns-wire) and 1 W11305303 (cntrl-elec)"

Near Bandera, TX 78003
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D KITCHENAID KODE900HBS00 Customer complaint of error code F3E4 replaced PA connector. Oven working as designed. Job complete.

Near Windermere Dr, Boerne, TX 78015
Steven G.

Steven G.

WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found mold in dispenser housing and not getting enough water at fill up, ordered parts ; ordrng 1 W10513404 (WATER VALVE ) and 1 W10817720 (dispenser)"

Near Sheraton Dr, Terrell Hills, TX 78209
Shawn W.

Shawn W.

WASHER MAYTAG MVWC565FW1 "Electrical outlet fixed. Was now able to get it to go into diagnostics. Received F9 E1 and F0 E2 error codes for over-sudsing and Long drain. Noticed that the drain hose went into the floor, called SG to confirm my suspicions. This is the problem. Washer was installed by Home Depot and they failed to inform the client that for floor drain installation, three additional parts are needed to be purchased at an extra charge (Siphon break kit, 2 connector kits, extension drain hose. I went ahead and propped up the drain hose and told the client to give me a call and let me know how that works as a temporary fix. I briefed the client on the parts they will need and highlighted it in their installation Manuel. I also explained another way they could do it with a PVC pipe. Recommended they call Home Depot as well as Whirlpool customer service. TJ told me he could not authorize the parts because it was on the Installation (Home Depot). He confirmed my diagnoses File N

Near Fair Ave, San Antonio, TX 78223
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue stated by customer: ice maker making ice slowly/not making ice. Ran fridge through diagnostic tests. Jumper ice maker and had it run through 2 cycle. Unit test good. Informed customer of survey.

Near War Arrow, San Antonio, TX 78238
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Issue was an F6E5 error code. Replaced UI and control board to resolve issue. Unit testing good. Left survey behind.

Near Nueces Ct, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked parts they came in defective. Rescheduling and reordering upper pan assembly and middle bin.; ordrng 1 W11387048 and 1 W11387053

Near Kitty Kat Ln, Boerne, TX 78006
Christian G.

Christian G.

RANGE KITCHENAID KSEG700ESS0 Issue stated by customer: oven releasing heat from right side of door. Replaced range gasket. Unit test good. Informed customer of survey.

Near Maverick Gap, San Antonio, TX 78250
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED7000DW0 Checked dryer and tested. Found unit operating as designed. Heating correctly and drying. Lint screen and vent are clean. Customer using sensor dry which is Leaving some clothes still damp and causing smell. Informed about timed dry setting and proper loading of dryer. No further issues at this time. Yes to survey and leave behind.

Near Texana Dr, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Checked dishwasher found leaking at dispenser. Removed door found dispenser installed incorrectly, installed correctly. Ran dishwasher found no leaks. Appliance working as designed."

Near Grand Loop, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4650YQ0 "Ran test cycle start button,valves ,drain all work. We got error code on lid lock latch. Order part lid lock latch and power cord. Power cord ground loose on plug. Rescheduled for next Wednesday 11/6/2019. Also upon arrival water on floor from customer took pictures.; ordrng 1 W10404050 (lid lock) and 1 W10455732 (cord-power)"

Near Mathis Rd, Elmendorf, TX 78112
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Found old cover stuck to evaporator, still frozen so need to thaw out before replacing cover evap. Thawed out evap, removed broken styrofoam from old cover, replaced new cover and thermistor, ran and passed all diagnostics, unit cooling properly now. Using CRP to cover the part for this customer."

Near Chinquapin, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW4 "Checked washer, water was dripping in. Replaced water inlet valve. Ran diagnostics no error codes washer checks good."

Near Saddle Trail, San Antonio, TX 78255
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 Issue was no water going to ice maker. Replaced valve to resolve issue. Ice maker now filling with water. Unit testing good.

Near Oak Grove Dr, Boerne, TX 78006
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue stated by customer: spray arm coming off 2nd tier,rack wheels broken off. Replaced spray arm and adjuster with wheels. Unit test good. Informed customer of survey."

Near Turmoil Curve, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF130PAHB0 Found the control board not working is shorted found the control needs to be replaced found issue is from roaches that reached board and shorted it out. Spoke with customer she will bomb home before rescheduled appointment. Spoke to Zach at Trade Partners to report issue. SR 7726241941.; ordrng 1 W10919359 (cntrl-elec)

Near Antoine Forest Dr, San Antonio, TX 78254
Colton B.

Colton B.

RANGE KITCHEN AID KGRS505XSS02 "Issue was no heat on lower oven. Replaced igniter, unit tested good."

Near TX-27, Comfort, TX 78013
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF540PADM3 Issue stated by customer: dishwasher dispenser not opening. Ran through diagnostics and replaced dispenser. Unit test good. Informed customer of survey.

Near Bluewater Cove, San Antonio, TX 78254
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced pump and motor. Ran diagnosis. No errors. Noticed that the installer from Home Depot, installed the handle upside down. (Picture provided. Repaired that as a courtesy. No leaks. Fully operational. Job complete."

Near Dunn Oak Dr, San Antonio, TX 78223
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Called customer, said he’d call office to reschedule; O-emld tckt"

Near Bentwood View Dr, San Antonio, TX 78254
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KSSC48QTS02 Found a whining sound coming from microcontrol. Ordered new control. Will return tomorrow to replace since control failed while I was there. Collected service fee. Contacted techline spoke to Dave SR# 7726256192 who confirmed issue. ; ordrng 1 W10789107 (cntrl-elec) and 1 W10822580 (evap fan motor) and 1 W10822635 (motor) and 1 W10854034 (motor-cond)

Near Smithson Valley Rd, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS3 "Tested dishwasher water wasn’t running. Checked water valve to dishwasher, water wasnt on turned water valve on. Dishwasher still didnt work water hose was kinked and was causing no water to get to dishwasher. Unkinked the water hose dishwasher working did recommend to customer that it would be best to replace water hose. Tested dishwasher all operations normal. Snapped picture of kink water hose line cleared errors and ran complete service cycle all operations normal. Advised of survey and leave behind paper."

Near Arnold Rd, Pleasanton, TX 78064
Richard G.

Richard G.

VENTHOODS UNKNOWN UXT4236ADS2 "Customer complaint is that the vent hood fan does not work at all. It used to work intermittently, but now does not work at all. Verified issue. Ordering fan motor and switch. Customer also states the grease filter was supposed to be replaced prior to closing but was not. Grease filter is damaged, ordering grease filter.; ordrng 1 W10395127 (filter) and 1 WPW10395033 (motor-fan) and 1 WPW10395126 (swtch-rotr)"

Near Kosmas Dr, San Antonio, TX 78245
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL UMC5225GZ0 "Issue is that power adjustment on microwave doesn’t work. Tried adjusting power level with no success. Then cook power button became totally unresponsive. Unit has a replacement warranty, we can’t get parts for this unit. Informed customer of this and gave her # for Whirlpool CSR."

Near Knoll Springs, Boerne, TX 78006
Colton B.

Colton B.

WASHER MAYTAG MVWC200XW2 "Issue was a bad suspension on washer. Replaced suspension, unit tested good. Collected parts and labor."

Near Scenic Loop Rd, San Antonio, TX 78255
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR MAYTAG MBR2258XES1 Issue was freezer had ice build up. Found clog drain. Melted ice and and un clog unit. No other issues. Job complete.

Near Lark Ave, San Antonio, TX 78228

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