We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near San Antonio, TX 78218
Chris S.
Job Details: 04/05/2022
Last visit came and changed out all burners and left front and rear where still acting up. So I ordered switches and burners. Replaced parts and now right front burner not working now. Customer said the whirlpool told him if we have to order more parts to demon unrepairable. Im gonna have to order right front burner and right front switch to customer doesnt want repairs anymore he wants to replace so hes gonna call whirlpool back to get it replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/05/2022
Tested unit. Compressor locked. Will not run. Will need new compressor. ; ordrng 1 W10780378 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near San Antonio, TX 78255
Douglas H.
Job Details: 04/05/2022
After repair of unit on other ticket, customer called into say the membrane was the wrong color. Prior to installation of new membrane customer approved of replacement part. Installed membrane to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Converse, TX 78109
Chris S.
Job Details: 04/05/2022
Replaced drain pump tested unit everything working correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near San Antonio, TX 78261
Douglas H.
Job Details: 04/05/2022
Last trip found damaged freezer door. Replaced freezer door with help from assistant, unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78209
Garry
Job Details: 04/05/2022
Customer complaint of lid not locking and washer not starting cycle. Found issue to be faulty Latch. Replaced Latch (W11394572) and tested unit. Job complete, unit is good to go. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near San Antonio, TX 78234
Garry
Job Details: 04/05/2022
Customer complaint of washer not starting/door not locking. Arrived to confirm complaint and retrieved an F5E2 stored fault code from diagnostics. Found door lock harness loose and nearly disconnected. Reconnected harness and tested unit. Job complete, unit testing good. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78254
Sebastian
Job Details: 04/05/2022
Found that there is no plumbing for the dishwasher to connect to there is a roughed in line but no actual valve to connect to this is an install issue they must install valve and also connect a unit there will be charges to reconnect unit.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC75EC0HV01
Near San Antonio, TX 78245
Jay
Job Details: 04/05/2022
Found error code f6e0, ui lost communication. Customer states that pretty often it will reset its date and time by itself. 10instances of the error code all within a few days. Ordering ui and control. ; ordrng 1 W11428562 (Ui) and 1 W11261165 (Control)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near San Antonio, TX 78245
Jay
Job Details: 04/05/2022
Replaced gasket. Unit working.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0AS02
Near San Antonio, TX 78254
Jay
Job Details: 04/05/2022
Replaced interlocks. No change. Door hinges have play in them. Ordering hinges. Requesting first appointment of the day. ; ordrng 2 W10874474 (Door hinge)s
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HB01
Near Boerne, TX 78006
Drew
Job Details: 04/05/2022
Upon arrival found the reservoir pump detached from the reservoir. Removed the part to further inspect it, the lip ok the reservoir and pump have broken off causing both parts to need replacements. Ordering reservoir and pump to resolve issues ; ordrng 1 W10837384 (pan-water) and 1 W11542868 (Reservoir pump)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KCMS2055SSS-2
Near San Antonio, TX 78229
Drew
Job Details: 04/05/2022
Removed the units and replaced door latch assembly to resolve the issues. No further issues at this point.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Malvern, AR 72104
Blake D.
Job Details: 04/05/2022
"Inspected unit for knocking and walking, ran diagnostic found error code f0e5, pushed down on the basket unit bounces up and down, diagnosed to need suspension rod ; ordrng 1 W10780045 (Suspension rod)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Benton, AR 72015
Micheal
Job Details: 04/05/2022
Inspected unit and found failed icemaker. Icemaker was replaced by us in May of 21. Used icemaker from truck stock W10882923. Tested unit and found operation normal ; used 1 W10882923 (Icemaker) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WDT740SALZ0
Near Bryant, AR 72022
Micheal
Job Details: 04/05/2022
Inspected unit and found cracked drain hose. Ordered W11414944. Part shows factory back order. ; ordrng 1 W11414944 (Hose)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Drasco, AR 72530
Jeff N.
Job Details: 04/05/2022
"Replaced control, ui, and display. Due to buttons not work at all. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Greenbrier, AR 72058
Jeff N.
Job Details: 04/05/2022
"Getting ready to install parts ordered, found big rust spot on back of unit. That is causing ice build up in freezer and at ice maker. Can not fix that. Did not install any parts customer wants to replace unit. Doug is working on refund for customer."
We serviced a
WHIRLPOOL KITCHEN
Model WOD51EC0AS02
Near Little Rock, AR 72206
Micheal
Job Details: 04/05/2022
Inspected unit and found failed control panel thermal fuse. Customer has replaced fuse 3 times. Looked 7p part number for correct fuse WPW10545291. Customer has been installing incorrect fuse for this model. Customer is going to install correct fuse. Collected $118.81 by cc 6955
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Jacksonville, AR 72076
Micheal
Job Details: 04/05/2022
"Customer complaint not spinning well. Ran diagnostics and calibration no errors found. Ran on deep water normal cycle and unit appeared to be functioning properly. Inspected belt, actuator and cam assembly all looked normal and appeared to be operating normally. Made suggestions to the customer about cycle selection. Customer will call if any further issues arise"
We serviced a
WHIRLPOOL KITCHEN
Model WRF767SDHZ03
Near Sherwood, AR 72120
Micheal
Job Details: 04/05/2022
Customer complaint no cool. Inspected unit and found failed compressor. Performed amp draw which is at 9.9 amps. Compressor appears ro be locked up. Tested each pin and tested for ground out compressor they both tested normal. Compressor availability is at least a month out..; ordrng 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Hot Springs, AR 71913
Blake D.
Job Details: 04/05/2022
"Replaced dispenser assembly, tested unit no leaks coming from hoses or under the assembly, unit operation checks okay customer paid labor ($108.13) using card ending in 7015"
We serviced a
WHIRLPOOL KITCHEN
Model WRQA59CNKZ
Near Hot Springs, AR 71909
Blake D.
Job Details: 04/05/2022
"Inspected unit for damaged gaskets, found the bottom of the mullion to be damaged and the top right gasket to be damage on the bottom, diagnosed to need gasket top right door, and mullion; ordrng 1 W11455378 (Mullion) and 1 W11456682 (Top right door gasket)"
We serviced a
MAYTAG LAUNDRY
Model MVW7230HW0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 04/05/2022
"Inspected unit for damaged leg, found the left back corner leg to be damaged, replaced leg leveled unit, unit operation checks okay"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Bryant, AR 72022
Micheal
Job Details: 04/05/2022
Customer complaint buzzing sound when running. Ran unit in normal cycle and heard loud vibration. Disassembled unit and found internal vent pipe was not screwed in to the blower housing. Put 1/4 inch screw in the vent pipe. Reassembled unit and ran.for 20 minutes. Noise did not come back. Tested normal
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5000DW3
Near Max Meadows, VA 24360
Uriah B.
Job Details: 04/05/2022
Actuator disengaged. Replaced with stock. All checks ok. ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Pulaski, VA 24301
Uriah B.
Job Details: 04/05/2022
Checked operation in test cycle. Ran manual spin. All looks to be good. ; ordrng 1 W10780045 (Suspension)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/05/2022
Needs hinges. ; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/05/2022
"Magnetron is bad. Needs magnetron, capacitor, and diode. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W10754299 (Magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/05/2022
Replaced heating element. Ran check. Cleared codes. All checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/05/2022
"Unit would not start upon arrival. Got into diagnostics, but would not allow selections. Disconnected all components and tried. No success. Needs control board. ; ordrng 1 W11170319 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL00
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/05/2022
Emitter and receiver not operating properly. Needs emitter receiver. ; ordrng 1 W10757851 (Emitter and receiver boards)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/05/2022
Needs valve. Customer ok with shipping cost to order through Marcone. ; ordrng 1 W11546685 (Valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Corpus Christi, TX 78418
John L.
Job Details: 04/05/2022
Inspected unit, issue with blower fan of will need to get replaced to resolve this issue. Unit is in new home, owner has just recently moved in but its not available at this time to show paperwork and possession of home. Will get required paperwork on return visit.; ordrng 1 W11409094 (Blower) and 1 W10748710 (damper)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/05/2022
"Customer concerned with the noise of the evaporator fan. After observing the noise, it seems normal in quiet house."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Port Aransas, TX 78373
John L.
Job Details: 04/05/2022
Inspected unit, ran diagnostics test. Unit went through test without issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Port Aransas, TX 78373
John L.
Job Details: 04/05/2022
Inspected unit, found gap still on gasket. Used sealer gum so gasket could make full contact with frame. Issue resolved.; used 1 212643 (Sealer gum) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Rockport, TX 78382
Michael
Job Details: 04/05/2022
The customer said the appliance wasnt cooling. She said she unplugged it for 24 hours and plugged it back in, has been working for the last 4 days. There were no signs of ice build up on either of the evaporators, tested the fans, all are working normal. Temperature in the RC was 37 degrees and 1 degree in the FC, temperatures are normal. I found the control to the deli wasnt on, removed the display and disconnected it, wiring in good condition and no moisture, plugged it back in and the control came back on, couldve been the issue. The appliance is working normal at this time.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Aransas Pass, TX 78336
Michael
Job Details: 04/05/2022
The customer said its not drying. No error codes, ran a diagnostics cycle, completed with no issues. The appliance is heating and working normal. Advised the customer to keep the rinse aid reservoir full, which will help with the drying, the appliance is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Corpus Christi, TX 78418
Adam
Job Details: 04/05/2022
Installed both UI and smart valve tested unit issue resolved
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS
Near Port Aransas, TX 78373
John L.
Job Details: 04/05/2022
Inspected unit, found unit no longer powers on. Unable to confirm is board is cause as fuse is blown. Will need to order components to resolve any possible issues with this unit.; ordrng 1 W11244494 (interlock) and 1 W10138793 (fuse) and 1 W11552018 (Contol)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Corpus Christi, TX 78418
John L.
Job Details: 04/05/2022
Called Techline and spoke with Scott, explain the issue to tech line, simmer flame is uneven flame burns higher and hotter on one side and it does opposite side. Tech line did a bit of digging, Is recommending replacement of cap, valve or orifice as they may because of issue. by my observation it is highly unlikely that valve is issue, As making adjustments to valve only increases flame and issue is still same. From observation issue is due to gas distribution with in burner cap.5 147733350289; ordrng 3 W11366282 (Burner)s and 1 W11186513 (Orfice)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Corpus Christi, TX 78411
John L.
Job Details: 04/05/2022
Inspected unit, all components test fine. Replaced thermistor, and placed in proper location. Issue should be resolved.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Corpus Christi, TX 78415
John L.
Job Details: 04/05/2022
Installed control and issue has been resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Portland, TX 78374
Michael
Job Details: 04/05/2022
Tested the spin cycle win load in it; loud screeching noise, sounds like the belt slipping. Removed the shield and replaced the belt. Calibrated the appliance, completed with no issues, no screeching noise, I had the customer put a load in it again and tested the spin cycle, no longer making the screeching noise, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Corpus Christi, TX 78415
Adam
Job Details: 04/05/2022
Customer complaint of unit leaking at water valve. Inspection shows hose not fully seated enter valve. Seated valve correctly issue resolved
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Corpus Christi, TX 78415
Adam
Job Details: 04/05/2022
This is a duplicate ticket parts and service were just ordered yesterday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Portland, TX 78374
Michael
Job Details: 04/05/2022
The appliance isnt cooling. The back cover has a big oil stain, removed the cover signs of leak around oil ring area. Sealed system issue, please reschedule with a sealed system technician ;
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Taft, TX 78390
Michael
Job Details: 04/05/2022
The control board isnt responding, the top burners are working normal. Ordered the control, please reschedule the customer when the part comes in. The customer is requesting the week of the 19th if the part comes in by then.; ordrng 1 W11088878 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near San Antonio, TX 78238
Garry
Job Details: 04/04/2022
Customer complaint of water leaking under dishwasher. Arrived & confirmed customer complaint. Water leaking from Pump & Motor Assembly. Ordering Pump & Motor Assembly (W10902372) to resolve issue. Please schedule for soonest availability once parts arrive. ordrng 1 W10902372 (Pump & Motor Assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78260
S
Job Details: 04/04/2022
Contacted parts team to check if parts were in since the call was scheduled for today and parts are still on b.o. contacted cus over to let them know parts are still on b.o. and will come out to repair job once all parts are checked in. Rescheduling;
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near La Vernia, TX 78121
Daniel
Job Details: 04/04/2022
Returned with part to repair. Noticed when opening reservoir that it didnt come with full reservoir just partial. Diagram showed full reservoir but I was sent differently. Double checked part number and part number was correct. Also checked Marcone diagram and it showed full reservoir as in service matters. Re ordering part. Will return with correct part to repair.; ordrng 1 W11168758 (Reservoir)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104KPS0
Near La Vernia, TX 78121
Daniel
Job Details: 04/04/2022
Customer reported dishwasher leaking. Upon arrival found that dishwasher would leak slowly from bottom right corner of door. Adjusted seals but the leak never went away or diminished. Ordering bottom door seal and waiting on tub gasket to arrive. Will return when parts are available to repair. ; ordrng 1 W11561235 (Bottom door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near San Antonio, TX 78224
Jesus C.
Job Details: 04/04/2022
Installed new heater. No issues. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near San Antonio, TX 78240
S
Job Details: 04/04/2022
Upon arrival switched out faulty ice maker with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78249
S
Job Details: 04/04/2022
Upon arrival customer stated the unit did not have a shut off arm. It does have one and a on and off switch to stop the ice production. Showed customer how to use the unit to turn on and off. Clumsier stated a drawer would slide out when the door would open. Verified a broken assembly cover causing the drawer to slide out. Advised customer that she would need to contact Whirlpool or BestBuy to authorize the repair to resolve issue as its a drawer and considered cosmetic. Out of 30 day cosmetic warranty. Customer states she will contact whomever she needs to get the authorization to get issue resolved. No further issues at this point.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC
Near San Antonio, TX 78207
Jay
Job Details: 04/04/2022
Complaint is that the dispenser doesnt use all of the fabric softener. Pulled outlet and inlet lines off. No clogs. Keeping dispenser on order; schdld next appmnt for 4/12 TUE !
We serviced a
JENNAIR OVEN ELECTRIC (D
Model JJW3430DP01
Near San Antonio, TX 78212
Garry
Job Details: 04/04/2022
Customer complaint of oven overheating & burning food, and switching from bake to self-clean during bake operation. Found F6E1 (2/6/14 oven over temp when heating) fault code. Thermocouple measured 50F lower than oven cabinet sensor. Oh Ed out cabinet sensor at 200F and measured 1350ohms. This is in spec. Replaced ACU as per Techline. . Job complete, unit is good to go. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78224
Jesus C.
Job Details: 04/04/2022
Installed new heater. No issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78209
Jesus C.
Job Details: 04/04/2022
Installed new heater. No issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78240
Drew
Job Details: 04/04/2022
Upon arrival replaced the ice door assembly to resolve ice dispensing issues, customer stated unit was still dripping water. Called tech line and spoke with Bruce, didnt get the Sr number. But was told to check for air leaks in the water lines if none present then order valve. Believe I found the air leak, water seemed to stop dripping. If issue returns again we Weill need a inlet valve and to check for air leaks. No further issues at this point
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near San Antonio, TX 78250
Drew
Job Details: 04/04/2022
Upon arrival found 2 major dents on the side panels. After removing the left side panel to install a new one found major denting on the frame of the unit. Part is non repairable item for us to order, customer is going to take unit back to return it. No further issues at this point that are fixable
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near San Antonio, TX 78232
Jim G.
Job Details: 04/04/2022
Customer was Ill and could not make appointment. Rescheduled. ; schdld next appmnt for 4/8 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near San Antonio, TX 78232
Jim G.
Job Details: 04/04/2022
Replaced ice maker. Issue is resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Boerne, TX 78006
Douglas H.
Job Details: 04/04/2022
Last tech found freezer door needed to be replaced due to broken wires. Replaced freezer door to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78209
Jesus C.
Job Details: 04/04/2022
Installed new heater. No issues. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near Helotes, TX 78023
Drew
Job Details: 04/04/2022
Upon arrival ui was frozen white no response for any function. Removed unit with help of helper, replaced ui, acu, and thermostat to resolve issues. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Sebastian
Job Details: 04/04/2022
Replace the control found that the terminals were seized onto the board was unable to remove without using considerable force which definitely destroyed the board was definitely defective before hand though as the light circuit was confirmed to not be working after replacement unit working as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model HRB0520102
Near Lakehills, TX 78063
Sebastian
Job Details: 04/04/2022
Found that there was something on the doors we were unable to wipe them off the Stainless steel cleaning moose, Was on effective the discoloration and marks appear to be all over both doors and the handles ordering parts; rqstng P&A on 1 LW10912126 (Door rs) and 1 W11223753 (Nameplate) and 1 LW10911763 (Door fs) and 2 W11289638 (Handle)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78230
Jim G.
Job Details: 04/04/2022
I found leaking at dispenser. I found that this is a known issue and advised to not fill to max fill line as this is known to happen. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID OVEN ELECTRIC [S
Model KOSE500EBS05
Near Garden Ridge, TX 78266
Chris S.
Job Details: 04/04/2022
Replaced control board still not working. Called tech line spoke with Scott found issue to be electrical problem in the house customer needs to call electrician. SR 7733344556
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Helotes, TX 78023
Drew
Job Details: 04/04/2022
Upon arrival found a faulty thermistor on the ice maker, ordering ice maker to resolve issue. ; ordrng 1 W11483245 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Schertz, TX 78154
Chris S.
Job Details: 04/04/2022
Replaced manifold tested unit everything working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near San Antonio, TX 78201
Garry
Job Details: 04/04/2022
Customer complaint of dishwasher not powering on & not being able to program wash cycle. Found issue to be faulty Electronic Control & Console. Replaced Electronic Control (W11120155) and Console (W11165145) to resolve issues. In testing, found drain pump not running properly. Found broken glass obstructing impeller of drain motor. Cleared blockage and returned unit to operation. Job complete, unit is good to go. No further issues at this time.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HZ01
Near San Antonio, TX 78258
Jim G.
Job Details: 04/04/2022
I VERIFIED A DENTED DOOR. Also ordering nameplate. ; ordrng 1 W11178521 (Nameplate)
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500EBS02
Near Boerne, TX 78006
Douglas H.
Job Details: 04/04/2022
Last trip found issues with console, and both controls. Replaced all 3 parts due to errors. Unit is functioning properly now. No further issues at this point. Customer reported issue prior to warranty expiration.
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGD506GSS00
Near San Antonio, TX 78258
Jim G.
Job Details: 04/04/2022
I verified loose bezels. Ordering replacements. ; ordrng 6 W11240529 (Bezel)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78252
Jay
Job Details: 04/04/2022
Replaced heating element no spray arm. Unit working as it should.
We serviced a
KITCHENAID DISHWASHER
Model KUDR24SEBL1
Near San Antonio, TX 78258
Douglas H.
Job Details: 04/04/2022
Customer stated unit not draining. Found cause to be punch out on disposal never removed. Removed punch out to resolve the issue. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near San Antonio, TX 78260
Douglas H.
Job Details: 04/04/2022
Customer stated loud noise when ice maker calling for water. Confirmed that the dual valve is abnormally loud for the ice maker fill. Heard loud buzzing and chatter. Ordering dual valve to resolve the issue. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near San Antonio, TX 78247
S
Job Details: 04/04/2022
Upon arrival customer stated unit stopped making ice. We have good water going to unit. Verified a faulty ice maker. Ordering 1 W11130444 to resolve issue. ; ordrng 1 W11130444 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Pipe Creek, TX 78063
Sebastian
Job Details: 04/04/2022
Found that the motor was indeed down in accordance with the listed error code also found that the gear case is slinging oil very badly the gear case it would definitely need to be changed out cost to repair the unit greater than purchasing a new one customer to go ahead and purchase new unit. Checked out dryer real quick for the customer they just need to have their venting cleaned.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Antonio, TX 78238
Garry
Job Details: 04/04/2022
Customer complaint of washer not progressing through wash cycle. Previous visit & consultation with Techline (Anthony SR#7732806483) found faulty ACU. Replaced ACU (W11458145) and Drive Belt (W11239857) and tested unit. Unit testing good. Customer to monitor and call back if issue persists. Job complete, no further issues at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78261
Douglas H.
Job Details: 04/04/2022
Last trip found faulty fill tub heater. Replaced fill tube heater to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Cibolo, TX 78108
Chris S.
Job Details: 04/04/2022
Replace control board council board and latch tested unit everything working as designed.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH78019HZ1
Near San Antonio, TX 78251
Jesus C.
Job Details: 04/04/2022
Installed new door. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near San Antonio, TX 78245
Jay
Job Details: 04/04/2022
Replaced control, control panel, and display. Unit working. Hot surface indicator broken, ordering new one. ; ordrng 1 WP3196068 (Red lense)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIC15NRTS0
Near Adkins, TX 78101
Daniel
Job Details: 04/04/2022
Returned with wire harness to replace. Installed new wire harness. Tested unit in manuel service diagnostic mode. All components functioning as they should. Customer should have ice Im 30 or so minutes. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near San Antonio, TX 78245
Jay
Job Details: 04/04/2022
F7e1 tach missing or wrong signal. Verified proper voltage at ui panel. Ordering control board. ; ordrng 1 W11543994 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78253
Jesus C.
Job Details: 04/04/2022
Installed new rack adjusters. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL LAUNDRY
Model WED4850HW0
Near Little Rock, AR 72204
Micheal
Job Details: 04/04/2022
Replaced failed pts switch due to dryer not starting. Tested unit and found operation normal .
We serviced a
KITCHEN AID COOKTOP ELECTRIC
Model KICU569XBL
Near Pipe Creek, TX 78063
Sebastian
Job Details: 04/04/2022
Found that the console is throwing up an error code for the sensor right now customer has video of the unit throwing up other random error codes go ahead and ordering hot plates as per tech line along with the controls just in case customer to report with AIG being that weve been out here working on the unit several times and its been an issue for a while. Parts on back order parts team to reach out when available.; rqstng P&A on 1 W10857233 (Control) and 1 W10885135 (Control) and 1 WPW10396779 (Hot plate c) and 4 WPW10396548 (Hot plate small)s, states that autho needed
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS00
Near Alexander, AR 72002
Micheal
Job Details: 04/04/2022
Replaced external pump due to no power to ice machine. Tested unit and found operation normal ; dspstn on spec-tagged invntry: 1 W10825875 PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78259
Jim G.
Job Details: 04/04/2022
I replaced heater. Issue is resolved.
We serviced a
MAYTAG I-ENABLED DW
Model MDB4949SDZ0
Near Conway, AR 72032
Jeff N.
Job Details: 04/04/2022
Upper rack rollers are broken ordered rollers.; ordrng 4 WPW10571738 (Support upper rack rollers)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near San Antonio, TX 78222
Daniel
Job Details: 04/04/2022
Customer reported noise coming from fridge when doors are opened/closed. Upon arrival customer stated noise had stopped. Checked to make sure fridge and freezer both had correct temperature and both checked out good. I did notice that evaporator fan made excessive noise when kicking on when doors were opened/closed. Customer stated that was the same noise but it was just louder. Ordering evap fan motor and start device just in case. Will return with parts to repair.; ordrng 1 W11224591 (Evap fan motor) and 1 WP67006337 (Fan blade) and 1 W10873801 (Start device)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Conway, AR 72032
Jeff N.
Job Details: 04/04/2022
Customer shorted and replaced vent hose.. Went over settings with customer he will wash more and use higher settings and monitor dampness and time elapse. Rescheduled for Thursday.; schdld next appmnt for 4/7 THU !
We serviced a
AMANA MW-HOOD COMBO
Model AMV2307PFB07
Near San Antonio, TX 78223
Daniel
Job Details: 04/04/2022
I had already pre diagnosed unit on past visit. Microwave keeps showing error code F1E4 which is faulty relay. Tried unplugging and re plugging unit as recommended on tech sheet with no change. Ordering control panel and main control. Will return when parts are available to repair.; ordrng 1 W10890778 (Control panel) and 1 W11544456 (Control) and 1 W10833365 (Control bracket)
We serviced a
WHIRLPOOL KITCHEN
Model KCGC506JSS00
Near Little Rock, AR 72223
Micheal
Job Details: 04/04/2022
File number 7733342588. Knobs on left side do not rest at the 12 o'clock position. Tesh line is recommending replacing the left manifold. Replaced right front burner and it is operating normally. Ordered W11337062. Ordered regulator due to low gas pressure.W11106948. Request 2nd tech to remove large cooktop from counter; ordrng 1 W11337062 (Manifold) and 1 W11106948 (Regulator)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Saint Hedwig, TX 78152
Chris S.
Job Details: 04/04/2022
Went to replace bake electrode and tested unit still not working on bake. Ordering dsi spark module board and spark module. Returning on Friday for repair.; ordrng 1 W11162730 (module-spk) and 1 WPW10475149 (module-spk)