We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Antonio, TX 78231
Sebastian
Job Details: 03/16/2021
Found that actuator came loose from the cam assembly again for now confirmed that is coming off on its own as after I reinstalled it and went to agitate the unit made a loud snap and found that it had came disconnected order and cam and actuator customer also has had the unit act erratically at control going into wash while the unit is blacked out and turned off. Parts team to reach out when all parts are available; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11458145 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78230
Sebastian
Job Details: 03/16/2021
Found that gear case is leaking pretty bad after putting a good amount of water in it spinning and agitating with water will need to replace gear case and outer tub to ensure unit will not leak again order and cam as well parts seem to reach out to customer when all parts are available; ordrng 1 W11219115 (Tub) and 1 W11219115 (Gearcase) and 1 W10721967 (Cam)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Spring Branch, TX 78070
Chris S.
Job Details: 03/16/2021
Customer stated that washer wasnt working. Found issue to be washer needed to be reset. Tested unit everything working properly. Customer said if he has any other issues I will be calling whirlpool.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/16/2021
Arrived at customer home attempted to replace sump and motor found new sump with same part number on box did not match with old sump ordering new sump and motor to resolve issue.; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/16/2021
Last trip found faulty control and ui not regulating temps properly. Replaced both to resolve the issues. Unit performing as designed now. Advised to allow 48 hrs for unit to regulate properly. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near San Antonio, TX 78238
Sebastian
Job Details: 03/16/2021
Replace the control and latch assembly tested unit good to go
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JB0
Near San Antonio, TX 78245
Richard G.
Job Details: 03/16/2021
Customer complaint is that there is gas leaking from the unit. Has had CPS come and verify the leak. CPS says leak is from appliance regulator. Verified leak with leak detector. Will need to replace regulator.; ordrng 1 WPW10602001 (Regulator)
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near San Antonio, TX 78258
Tommy B.
Job Details: 03/16/2021
Im on arrival at the home the customer said there was no service required for the unit. Marking job as complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/16/2021
Replaced control board due to error code f1e1 after replacement tested washer no issues during testing or operation unit is working as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/16/2021
Tested unit. No burn marks. No burnt wiring. Good element. Good airflow. Unit is working properly. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near San Antonio, TX 78201
Richard G.
Job Details: 03/16/2021
"Customer complaint is that the unit is still making a loud humming noise that wakes her up at night. Checked evap motor and found no obstructions to fans. Manually ran compressor and did not find anything out of the ordinary. Was unable to reproduce noise. Manually ran damper control, normal operation found. Unit is testing good at this time. Adjusted hoses in the back of unit in case they are what is causing the noise for the customer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near San Antonio, TX 78253
Justin
Job Details: 03/16/2021
Replaced dispenser and kickplate screws. Unit good to go.
We serviced a
ROPER OVEN ELECTRIC (D
Model RBD307PVS02
Near San Antonio, TX 78260
Tommy B.
Job Details: 03/16/2021
Customer stated that the issue is the unit is not heating in the lower or upper section. Ordering thermostat to resolve issue. Quoted for labor and parts. Collected service call. ; ordrng 2 8303883 (Thermostat)s
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 03/16/2021
Replaced control board due to water and drain turning on while unit is powered off after replacement of control board tested washer no issues no error codes found during testing or operation. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS03
Near San Antonio, TX 78253
Justin
Job Details: 03/16/2021
"Did a factory reset, showed customer how to do the reset. Instructed customer to download app."
We serviced a
KITCHEN AID RANGE
Model KICU509XBL00
Near San Antonio, TX 78232
Shawn W.
Job Details: 03/16/2021
Un-installed unit. Installed module and wiring harness. Manually configured the unit myself after failing through Tech Line. Called Whirlpool Tech Line 4 times and spoke with Bruce SR#7730269330 Andy and Bruce. The final problem is that all burners are working except the big burner. It is not detecting the pan or pot. Tech Line was unable to provide useful guidance. All I can do is replace the large coil element and re-test. Part ordered.; ordrng 1 WPW10396549 (Right rear coil element)
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near San Antonio, TX 78251
Sebastian
Job Details: 03/16/2021
Replaced wash plate ran unit through self test mode everything checking good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/16/2021
"Replaced drain pump on washer due to weak drain, after replacement tested washer no issues washer is working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5700AC1
Near San Antonio, TX 78229
Sebastian
Job Details: 03/16/2021
"Customer has a dead leg at the wall found that from L1. to neutral I have a full 120 V, found that from L1 to L2 I have 64 V, Found that from L2 to neutral I have 12 V roughly unit is clear lit and has a very short run in the duct customer just had electrician change our breaker I suggested a customer to call the electrician back since it was about a week ago to address the issue and if they have further problems there would be no service fee for us to return within the 90 days. Collected service fee"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW00
Near Comfort, TX 78013
Colton B.
Job Details: 03/16/2021
Issue is hat unit is not cooling well. Finding issue to be a frosted over evaporator. Ordering new defrost thermistor to resolve issue. Left unit unplugged with customer blessing to let it defrost. ; ordrng 1 WPW10383615 (Defrost sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/16/2021
"Replaced top light due to flickering on and off, after replacement tested lights all checked good no issues. Refrigerator working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HC
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Issue is a damaged gearcase and possibly a faulty clutch. ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Verified an issue with a mis-seated within the valve. Reseated and re-fed the line to ensure no kinks. Issue resolved. Tested unit thoroughly before departure.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78254
Richard G.
Job Details: 03/16/2021
Customer complaint is that the unit started smoking while cooking then shut off. Unit will not power back on. Found wiring harness burned up. Will order harness and control.; ordrng 1 W11458883 (Harness) and 1 W11295998 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/16/2021
Tested unit. Door gaskets for fresh food doors and deli drawer are damaged. Will need new gaskets. ; rqstng P&A on 1 WPW10443326 (Gasket) and 2 W10830274 (Gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Part was not ordered. My error. ; ordrng 1 W11330971 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascosa, TX 78002
Jesus C.
Job Details: 03/16/2021
Installed new igniter. Igniter glowing. Good gas from valve. No further issues during testing. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR
Near Kendalia, TX 78027
Jim G.
Job Details: 03/16/2021
Replaced kit. Issue was in fact resolved by the kit.
We serviced a
JENNAIR MICROWAVE OVEN
Model JMC9158AAB
Near San Antonio, TX 78258
Tommy B.
Job Details: 03/16/2021
Customer stated the issue was a no heat microwave. Found issue to be faulty magnetron. Quoted for parts and for labor. Collected service call.; ordrng 1 W10859575 (Magnetron)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Boerne, TX 78006
Douglas H.
Job Details: 03/16/2021
Last trip had defective control and ui. Replaced both with new parts to resolve the issue. Unit testing good now.
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE900HSS
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/16/2021
This unit would not go into diagnostics. I reset the unit at the circuit breaker box. I was able to get it to go into diagnostics and confirmed the error code F0E3 Upper oven sensor open or shorted. I tried to test and change out sensor from front but the design of the unit does not accommodate this technique. The unit is hard wired and the cord is not long enough to gain access. I provided our customer our number and explained that arrangements will need to be made with an electrician to disconnect the unit so we I get it out to gain access for testing and replacement as needed.; saved tckt
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX305ESS1
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Icemaker is making ice. Advised to let run a bit longer.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near San Antonio, TX 78254
Richard G.
Job Details: 03/16/2021
"Customer states she called Maytag and they told her this could be covered under their grace period, and that the technician would make the determination if it was covered. Spoke with Amanda, given the dispatch that we received, this is not covered. Customer will try to call and get an authorization."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Atascosa, TX 78002
Jesus C.
Job Details: 03/16/2021
Installed new thermistor. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Center Point, TX 78010
Colton B.
Job Details: 03/16/2021
"Customer did not know that unit was out of warranty. Quoted price of cooktop over the phone, customer declined repair on the call ahead."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/16/2021
Installed new water valve. No further issues. Tested to complete.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Boerne, TX 78006
Douglas H.
Job Details: 03/16/2021
Right rear burner not igniting properly all the time. Finding issue to be burner head. Ordering burner head to resolve the issue. Part out of stock. Per sb web purchase date 3/24/2020; ordrng 1 WP8286813 (burnr-head)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX305ESS0
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Replaced recirculation pump. Found a leak at the drain pump coming from the seal on the reservoir. ; ordrng 1 W10837384 (Reservoir) and 1 WPW10489125 (Drain pump)
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/16/2021
Customer stated light button on console didnt work and when setting the oven that is off the other oven would shut off. Finding issue to be console. Ordering console to resolve. Per DS part is drop ship with no eta. Per sb web purchase date 3/24/2020; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Benton, AR 72019
Micheal
Job Details: 03/16/2021
"Uninstalled unit removed cover, found mag airflow cover riveted in, talked to tech line and they said they must be drilled out, Tech line also HIGHLY RECOMMENDED replacing diode and HV capacitor; ordrng 1 W11256462 (Diode) and 1 W10850446 (HV capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near San Antonio, TX 78228
Tommy B.
Job Details: 03/16/2021
Customer stated the issue is the top rack does not pull out all the way and they are having issues with drying. No errors in diagnostics. The wheels had come off of the upper rack and the end clip was in the bottom of the tub. Reassembled the upper rack and unit is testing good now. Helped educate the customer on best ways to help with drying.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Conway, AR 72032
Jeff N.
Job Details: 03/16/2021
Unit not making enough ice. Ordering ice maker and harness.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78253
Richard G.
Job Details: 03/16/2021
Customer complaint is that the unit is making a kind of whistling and grinding when used. Verified issue is with the blower. Will need to order blower.; ordrng 1 W11441128 (Blower)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Kerrville, TX 78028
Colton B.
Job Details: 03/16/2021
"Issue is a noisy dryer. Finding issue to be a faulty pulley and belt. Unit needs new repair kit. One has already been ordered, will call customer when part comes in.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Conway, AR 72034
Jeff N.
Job Details: 03/16/2021
Found line in back of fridge vibrating on bottom floor plate. Put foam under ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHAXMQ00
Near Ingram, TX 78025
Colton B.
Job Details: 03/16/2021
"Issue was faulty emitter and reliever boards. Replaced boards, unit tested good. Ice dropped immediately and ice maker filled. Forgot to quote customer for labor in addition to part on initial visit. Only collected the cost for parts to honor quote."
We serviced a
MAYTAG FREEZER
Model MRT118FFFH01
Near Conway, AR 72032
Jeff N.
Job Details: 03/16/2021
"Took high and low lines off blew nitrogen through them. Changed filter drier, pulled vacuum for 20 minutes recharged all this done per tech line for possible floating restriction.; used 1 WPW10143759 (UV DYE DRIER) from stock"
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KEMS309BSS01
Near Kerrville, TX 78028
Colton B.
Job Details: 03/16/2021
"Issue was that turn table was not spinning. Finding issue to be a faulty turn table motor. Motor is already on order. Collected SC fee, quoted return visit. Will call customer when part comes in."
We serviced a
N/A N/A
Model WTW5100VQ2
Near Little Rock, AR 72209
Micheal
Job Details: 03/16/2021
Replaced agitator but had to order missing cap WP3355758; ordrng 1 WP3355758 (Cap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78253
Richard G.
Job Details: 03/16/2021
Customer complaint is that the dispenser stopped dispensing rinseaid. Verified issue. Replaced dispenser tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Conway, AR 72032
Jeff N.
Job Details: 03/16/2021
Found error codes for unbalanced load. Explained to customer about loading machine and demonstrated with server also items. Unit checks good.; used 1 W10135699 (AFFRESH TAB) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78238
Tommy B.
Job Details: 03/16/2021
Last visit swapped out latch which was faulty. This visit swapped out with new parts and unit tested good with no further issues at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Alexander, AR 72002
Micheal
Job Details: 03/16/2021
"Infestation was taken care of, took pic of receipt, found failed main control, ordered W11314391; ordrng 1 W11314391 (Control)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/16/2021
Spoke with Austin and Bruce at Whirlpool Tech Line. I uninstalled the unit and verified that the fuse has continuity. The outlet is sound and we have 120 VAC at the inlet and outlet from the noise board to the control board. We however are receiving only 3 VAC AT THE P1 connector at the control board. This unit will need a new main wiring harness. Part ordered.; ordrng 1 W11350916 (Wiring harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Vilonia, AR 72173
Jeff N.
Job Details: 03/16/2021
Not pumping water into spray arms. Ordered new motor.; ordrng 1 W10445975 (hose) and 1 W10879262 (pump motor) and 1 WPW10538166 (grommet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78254
Justin
Job Details: 03/16/2021
"Replaced left side silverware rack rail, found the right side broke as well. Will need to order it as well. ; ordrng 1 W10914507 (Right side silverware rack)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/16/2021
"Inspected unit for vibration, ran diagnostic found no errors, ran auto test checked okay, ran calibration tested okay, unit runs as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78249
Justin
Job Details: 03/16/2021
While changing out the ignitor harness I found one of the ignitor wires pinched and not connected correctly on spark module. Fixed issue and tested to complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Mount Vernon, AR 72111
Jeff N.
Job Details: 03/16/2021
Bottom spray arm not moving ordered sump assy.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/16/2021
Customer has had item replaced. If new ticket is needed please create a new ticket with correct unit information.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Benton, AR 72019
Micheal
Job Details: 03/16/2021
Inspected unit and found pulley and belt making noise ordered belt and pulley; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Spring Branch, TX 78070
Shawn W.
Job Details: 03/16/2021
"Our customer had experienced the unit not working during the cold spell. Likely frozen pipes. However, after that there were intermittent times it would not light up at all. No errors in diagnostics. Ran automatic test mode and all loads functioned as designed. Ran manual test mode to isolate loads. Cold and hot water is functioning as designed on dual valve. I found that the electric cord was not fully seated in the outlet. I was able to wiggle it and the voltage ceased. I checked the outlet and it is sound. I fully inserted the cord and it is now operating as designed. Our customer is paid in full. Labor was discounted significantly because it was an easy repair and local customer."
We serviced a
UNKNOWN VENTHOODS
Model UXT5530AAS3
Near San Antonio, TX 78254
Justin
Job Details: 03/16/2021
"Replaced power cord, customer has company installing it tomorrow. Customer will call if any issues occur."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Alexander, AR 72002
Micheal
Job Details: 03/16/2021
Customer complaint loud sqealing at beginning of spin cycle. File number 7730261655. Tech line suggested replacing belt and splutch. Ordered both; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Kerrville, TX 78028
Colton B.
Job Details: 03/16/2021
Customer concerned about a possible leak and a dripping sound. Found no evidence of a leak. Dripping noise appears to be the drain tube dripping defrost water. No evidence of a leak from the refrigerator.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLBL0
Near Benton, AR 72019
Micheal
Job Details: 03/16/2021
"Replaced broken lanyards with springs, tested unit and found operation normal"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/16/2021
Replaced water valve. Tested unit. No water. Would not finish service cycle. Called Rich from Whirlpool Tech Line SR #7730261417. Will need control. Ordering float switch as contingency.; rqstng P&A on 1 W11120155 (Control) and 1 WPW10195039 (Switch)
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near Helotes, TX 78023
Colton B.
Job Details: 03/16/2021
Issue was that the handle was not secured. Replaced handle and used putty apoxy in end caps to secure handle for good. Advised customer to not use handle for at least an hour to let putty set. Unit tested good.
We serviced a
KENMORE REFRIGERATOR
Model 253.7042342
Near San Antonio, TX 78230
Chris S.
Job Details: 03/16/2021
Customer stated that lights are out in freezer found issue to be door latch on rail broke off. Ordering rails and light just in case. Collected SC and gave quote for P&L 521.95.; ordrng 1 5304507977 (slide assembly) and 2 242196204 (light board)s and 1 5304508094 (slide assembly)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near San Antonio, TX 78230
Chris S.
Job Details: 03/16/2021
Customer stated that icemaker not working. Tested unit and icemaker would put go into home position. Found issue to be faulty icemaker.; schdld next appmnt for 3/23 TUE !
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS07
Near San Antonio, TX 78232
Chris S.
Job Details: 03/16/2021
Customer stated that microwave does not turn on at all replaced thermal fuse and that didnt fix issue. Also checked voltage on wall outlet and got correct voltage. Found issue to be faulty control board. Ordering control board cavity thermostat and main harness. Parts out of stock.; ordrng 1 W10892389 (cntrl-elec) and 1 W10269232 (thermostat) and 1 W10907653 (harns-wire)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78247
Chris S.
Job Details: 03/16/2021
Customer stated that dryer wasnt heating and wrinkle shield wasnt working right. Called tech line spoke with Liam found that wrinkle shield was working right but if customer wants clothes not so wrinkly she has to use steam fresh. SR 7730264266 everything working properly and vent hose was too long causing moisture to stay in hose fixed that issue.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ6
Near San Antonio, TX 78204
Chris S.
Job Details: 03/16/2021
Customer stated that microwave was not turning on came back out because builder went and checked outlet and said they are getting voltage so idk if the plugged was fixed before second trip but when I checked voltage today I did get 120. And microwave still not on. Ordering control board and fuse.; ordrng 1 W11342846 (Control) and 1 W10138793 (fuse)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH78019HZ0
Near Universal City, TX 78148
Chris S.
Job Details: 03/16/2021
Replaced microwave door. Tested unit everything working properly and door switches are good due to replacing door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Schertz, TX 78154
Chris S.
Job Details: 03/16/2021
Called customer to let them know Im on my way. And customer stated that Lowes replaced the refrigerator and he does not need service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Schertz, TX 78154
Chris S.
Job Details: 03/16/2021
Replaced door gaskets and left fridge door and separator. Everything working as designed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 03/15/2021
Replaced ice maker in freezer and refrigerator due to freezer ice maker arm broken and refrigerator ice maker not going into harvest. After replacement of both ice maker tested refrigerator no issues. Refrigerator working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near San Antonio, TX 78233
Jim G.
Job Details: 03/15/2021
Replaced dual valve which proved to be defective. Issue resolved.
We serviced a
LG WASHER
Model WM2301HR
Near San Antonio, TX 78217
Jim G.
Job Details: 03/15/2021
Customer paid upfront. Installed faulty valves. Issue resolved.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 03/15/2021
Replaced ui on range due to start button being stuck after replacement tested range no issues powering on or off range is working as designed. Job complete.
We serviced a
MAYTAG DRYER
Model DE882
Near San Antonio, TX 78209
Sebastian
Job Details: 03/15/2021
210 827 3969 cell. Found that the belt is broken on the unit do not have a belt this big pulley is much larger on this unit then all the modern units ordering belt gave customer a quote for labor and parts collect a check for service fee check number 1886 for the amount of 107.17; ordrng 1 WPY312959 (Belt)
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Boerne, TX 78006
Douglas H.
Job Details: 03/15/2021
"Customer stated unit not rinsing and showed 5d error. Checked errors found F8e1 low flow, f0e1 load detected during clean cycle, f0e2 over suds. Tested unit. Found low flow from inlet valves. Ordering inlet valves. Per sb web unit is still under warranty, actual goods issue date is 5/29/2020. Ordering both valves to resolve the issue. Collected priority sc. scheduled for customer availability ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ6
Near San Antonio, TX 78204
Chris S.
Job Details: 03/15/2021
Customer stated that microwave was not turning on at all. Checked breaker and everything was good. Also checked voltage at wall outlet and was not getting any voltage. Told customer they need to get electrician to come check the wall outlet.
We serviced a
KITCHEN AID WALLOVEN
Model KEBS277DWH7
Near San Antonio, TX 78212
Sebastian
Job Details: 03/15/2021
Replaced blower and tested unit collected service fee on first trip collected parts and labor at end of call unit good to go
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near San Antonio, TX 78208
Ezequiel V.
Job Details: 03/15/2021
Replaced control board and valve on washer due to Valve not actuating and washer powering down mid cycle after replacement of valve and control board tested washer no issues washer is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/15/2021
Customer stated that the issue is the evaporator has frozen again. The unit will need a new user interface to go along with the previously replaced thermistor. Customer did not wish to proceed with those repairs. Entered the unit into manual defrost mode to assist with this issue. No further issues at this time. Collected priority service call
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near San Antonio, TX 78258
Tommy B.
Job Details: 03/15/2021
Swapped out belt and shield to resolve unit issues. Unit is testing good with no further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Boerne, TX 78006
Douglas H.
Job Details: 03/15/2021
"Customer couldnt remove water filter and was in fear breaking housing. Removed filter without breaking anything, filter was tougher than it should be, installed new filter for customer. Unit testing good now. No further issues at this point."
We serviced a
JENNAIR COOKTOP ELECTRIC
Model CP220W
Near San Antonio, TX 78248
Jim G.
Job Details: 03/15/2021
Verified a loose connection. Secured harness and corrected loose connection. Issue resolved. Collected PSC.
We serviced a
FRGIDAIRE RANGE
Model LGGF3043KFE
Near San Antonio, TX 78261
Jim G.
Job Details: 03/15/2021
Replaced valve. Issue resolved.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE507EWH11
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/15/2021
"Advised customer of part issue, not being ordered. Ordering appliance manager per tech lines request to resolve issue.; ordrng 1 W11289998 (Appliance Manager)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near San Antonio, TX 78212
Sebastian
Job Details: 03/15/2021
Replaced door doors are slightly uneven at the top are making good seal explain to customer that there is no way to adjust this model of refrigerator at the refrigerator doors; saved tckt
We serviced a
SAMSUNG WASHER
Model WV60M9900AWA5
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/15/2021
"Properly checked washer for leaks was not able to find a leak during drain,spin or fill. Preformed diagnostics testing with Samsung techline. Found no error codes during diagnostics testing per techline washer is working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near San Antonio, TX 78215
Sebastian
Job Details: 03/15/2021
Replaced thermistor and harness in freezer tested unit bill to be sent out via office
We serviced a
SAMSUNG WASHER
Model WF448AAP/XAA02
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/15/2021
Issue was low water pressure error code. Found cold water valve clogged with sediment and air in the cold water line. Cleaned out valve and purged cold water line. Unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78207
Jesus C.
Job Details: 03/15/2021
Tested unit. Found drain pump running intermittently. Ill need to replace pump. Customer stated they do not want unit repaired and want it replaced. Advised customer to speak with the manufacturer for any concerns. Customer does not want repairs can be done. Job complete. ; schdld next appmnt for 3/19 FRI !
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ4
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/15/2021
Customer stated the issue is the lightbulb is nonfunctional. Swapped out bulb and it immediately powered on. Could not turn off the light. Found issue to be faulty control. Ordering parts to resolve issue.; ordrng 1 W11182110 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/15/2021
Replaced valve due to hot water letting a trickle in no actuating after replacement tested washer no issues no error codes. Washer is working as designed. Job complete.
We serviced a
FRGIDAIRE DRYER
Model FAQE7011W0
Near San Antonio, TX 78216
Chris S.
Job Details: 03/15/2021
Customer stated that dryer door latch fell inside of dryer. Switched door hinge to other side cuz there was a door latch on the other side. Tested unit everything working as designed. Collected PSC and labor 258.72.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Antonio, TX 78247
Chris S.
Job Details: 03/15/2021
Customer stated that they cant use all cycles and nothing comes on the display. Found issue to be faulty console and control board. Ordering control board and console need authorization for all parts.; rqstng P&A on 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)