Near San Antonio, TX 78224
Jesus C.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFC150M0EB4 Complaint is coils turn off and on. Tested unit. All coils working. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedure. Job complete.
Near San Antonio, TX 78233
Shawn W.
Job Details: 10/29/2020
DRYER WHIRLPOOL WED6620HC1 "Replaced all parts needed to fix the the broken motor. Found that the old belt was bad as well, so utilized dryer repair kit 4392067 from truck stock. Unit is fully operational. ; used 1 4392067 (REPAIR) from stock"
Near Boerne, TX 78015
Douglas H.
Job Details: 10/29/2020
DRYER MAYTAG MEDB835DW4 "Unit spins but not heating. Found element broken. Quoted 353.62 for all costs (Sc, P&L plus tax). Customer wanted to proceed with repair. Replaced element to resolve the issue. Unit testing good now. No further issues at this point. Collected all costs."
Near San Antonio, TX 78214
Jesus C.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG525S0JZ0 Tested unit. Bake and broil not working. No power to igniters. Good power from control. No power from dsi. Will need to replace dsi board. ; ordrng 1 W11162730 (module-spk)
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/29/2020
WASHER MAYTAG MVWB835DW1 Customer stated that the issue is the unit will not run a full cycle and drain. Also receives a DRN error code during usage. Found issue to be faulty pump in diagnostics. Replaced with a new pump to resolve issue and unit is testing good now.
Near San Antonio, TX 78233
S. L.
Job Details: 10/29/2020
REFRIGERATOR KITCHEN AID KRFC300ESS01 Removed old door. Installed new resealed gasket tested all operations normal advised customer to report any malfunction if it occurs.
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 10/29/2020
DRYER WHIRLPOOL GEW9868KL0 "Checked dryer found good power coming into dryer found control board not powering on, part is discontinued, spoke to customer about what part needs to be replaced and issue. Collected service call fee. Job complete."
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/29/2020
MW-HOOD COMBO AMANA AMV2307PFS Customer stated that the issue is that the light is not working under the microwave. Customer to purchase their own lightbulb for replacement. I&I fulfilled
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/29/2020
DRYER WHIRLPOOL WED6620HW0 "Customer stated that the user interface is not responsive. User interface needs to be replaced. Quoted customer 592.61 for service call, parts, and labor. Submitting as an estimate.; rqstng P&A on 1 W11370450 (CONSOLE )"
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 10/29/2020
DISHWASHER JENNAIR JDB2100AWS "Checked dishwasher found good power coming into dishwasher found control board and ui not powering on will need to replace both, part is discontinued spoke to customer about repair. Job complete."
Near San Antonio, TX 78253
Justin
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Will need icemaker for unit, will schedule for when part is in. ; schdld next appmnt for 11/4 WED !"
Near San Antonio, TX 78251
Richard G.
Job Details: 10/29/2020
DRYER WHIRLPOOL WED4815EW1 "Customer complaint is that the unit stopped heating. Verified issue. Replaced heating element, hi limit thermostat, and thermal fuse. Tested to complete. Unit is good to go.; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW7120HW0 Customer stated that the issue is the unit functions intermittently. Receiving door lock error in diagnostics F0E5 F5E4. Unit will not enter into test cycle Nor will it lock manually. Part already ordered in prescreen.; O-emld tckt
Near Hollywood Park, TX 78232
Ezequiel V.
Job Details: 10/29/2020
RANGE KITCHENAID KDRS467VSS05 Replaced control board on range preformed self clean cycle same error codes came back f8e2 f5e1 broken latch and fan ordering can to resolve issue.; ordrng 1 W10245511 (blower)
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Our customer is having some problems with certain items in certain parts of the refrigerator becoming frozen. I noticed right away that an item was blocking the damper. I explained to our customer how the fresh food section gets its cold air and the importance of not blocking the damper. The temperatures were fine in both the RC and FC. I found the vertical mullion heater mode turned off. I turned this on. Our customer has the temperatures set at manufacturer recommended levels. With the vertical mullion heater sensor on it should help as well with regulating the temperature differential in the fresh food section. Ran it through diagnostics Tess. Unit is fully operational.
Near Kerrville, TX 78028
Colton B.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE320M0ES "Issue was a no heat oven. Replaced control, unit tested good."
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stated that issue is the door fell breaking the inside shelves. Found it to be caused by the hinge coming apart. Ordering hinge to resolve issue along with trivets replaced due to hinge malfunction. Customer wishes for a new door, however there is no damage to the door.; ordrng 1 W11409290 (DOOR HINGE) and 1 WPW10451873 (bin-cntlvr) and 2 WPW10710203 (bin-cntlvr)s"
Near San Antonio, TX 78244
S. L.
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW4816FW2 Found how water line from wall leaking snapped phots let customer know it will need to be replaced found lid lock error code. Removed top of unit tested lock replaced lock recalibrated tested all operations normal.
Near Windcrest, TX 78239
S. L.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found seal around ice door not attached right and failed ice maker. Installed seal correctly and new ice maker. Tested and found all components working still needs ice bin though. Previous tech ordered fill tube fill tibe not frozen not leaking not needed.; saved tckt
Near Boerne, TX 78006
Douglas H.
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW3090JW Last trip found faulty UI board. Replaced UI board to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 10/29/2020
WASHER SAMSUNG WF438AAR/XAA Checked washer found rattle coming from drain pump ordering drain pump to resolve issue. DC31-00054A collected service call fee.; rqstng P&A on 1 DC31-00054A (drain pump)
Near , TX 78006
Douglas H.
Job Details: 10/29/2020
COOKTOP ELECTRIC KITCHENAID KICU569XSS00 "Customer stated unit moves. Found unit as a whole does move but it’s due to size of hole the unit sits in and the reason it didn’t move prior to last visit was the grit and grease that sat under the glass top (customer cleaned that last trip). Advised there isn’t anything I can do to fix that. Customer asked for recommendations, advised to ask builder if there is a way to secure the unit so it doesn’t move. No further issues at this point for me."
Near Boerne, TX 78015
Douglas H.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated unit not drying properly. Found unit is heating. Advised of the importance of rinseaid and different steps to fix the issue. Unit is functioning as designed. No further issues at this point.
Near San Antonio, TX 78250
Richard G.
Job Details: 10/29/2020
DISHWASHER MAYTAG MDB9979SKZ0 Customer complaint is that the dw is not draining. Verified issue. Unit is receiving F9E1 error code. Verified drain pump is not functioning. Will need to replace drain pump.; ordrng 1 W11412291 (DRAIN PUMP)
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW70HEBW0 Tested washer. Not draining. Found debris in drain pump filter. Moved debris. Good drain. No further issues. Tested to complete.
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/29/2020
ICEMAKER (STANDA KITCHEN AID KUIX535HPA00 Complaint is unit is hot. Tested unit. Making ice. No issues during testing. Unit is working properly. Heat is normal around unit use to compressor running and circulating air. No issues. Job complete.
Near San Antonio, TX 78240
Richard G.
Job Details: 10/29/2020
WASHER MAYTAG MVW7232HW0 "Customer complaint is that the unit is not powering on and the lid is stuck closed. Performed test on main control and found main control non functioning. Unable to test HMI or lid lock. Ordering HMI, control, strike and lid lock.; ordrng 1 W11394572 (LATCH) and 1 W11419171 (CONTROL) and 1 W11457841 (STRIKE) and 1 W11478526 (UI)"
Near Converse, TX 78109
S. L.
Job Details: 10/29/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS02 "Found adhesive for front glass panel on outer glass cannot scrape,away found stainless panel loose from adhesive that is not between glass and stainless ordering new outer door and badge call when part comes in; ordrng 1 W11178521 (BADGE) and 1 W11455430 (GLASS DOOR)"
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW560CHW0 Complaint is soap residue on clothing. Tested washer. Soil level set to low. Advised customer this decreases wash time. No further issues during testing. Job complete.
Near Helotes, TX 78023
Douglas H.
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW6120HC0 "Last trip techline stated to replace gearcase if issue persists. Replaced gearcase to resolve the issue. Calibrated unit, ran auto testing. Unit is functioning properly now. No further issues at this point."
Near Universal City, TX 78148
S. L.
Job Details: 10/29/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 Found broken filter head call when part comes in.; saved tckt
Near Olmos Park, TX 78212
Jesus C.
Job Details: 10/29/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Tested unit. Freezer led is out. Replaced led. All lights working. No further issues. Collected payment for repairs. Job complete. ; used 1 W10695459 (MODULE) from stock
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 10/29/2020
WASHER SAMSUNG WA5451ANW/XAA02 "Checked washer found no leaks, no water residue found around the washer. Unit is working as designed. Job complete. Collected service call fee."
Near Boerne, TX 78006
Tommy B.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Last visit found faulty pump and motor. Swapped out with new parts to resolve issue and unit is testing good now.
Near Selma, TX 78154
S. L.
Job Details: 10/29/2020
WASHER MAYTAG MVWB855DC3 Found F6 E3 error unresponsive key pad and 5vdc from ACU needs new console spoke to parts house beginning of December is when part is expected call when part comes in.; ordrng 1 W11112662 (console)
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Our customer was concerned about the possibility of the dishwasher leaking. I tested the unit for leaks under, in front and at the drain site at the garbage disposal. No leaking was detected. I did notice that the the water was backing up into the sink and dislodged some construction material. The drain pipe out of the garbage disposal Putin by the builder is likely clogged with construction materials. Drain hose zip tied up with a zip tie WPW10339879. Unit is fully operational. Customer said yes to survey.; used 1 WPW10339879 (ZIP TIE) from stock"
Near San Antonio, TX 78256
Colton B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Issue is no ice dispensing. Finding issue to be a bad auger motor. It is getting voltage but not spinning even when I try by hand. Customer said they don’t think the repair is worth it but would call if they change their mind.
Near San Antonio, TX 78242
Jesus C.
Job Details: 10/29/2020
WASHER MAYTAG MHW5630HC0 Tested unit. Water leaking from dispenser. Will need to replace dispenser assembly. ; ordrng 1 W11465533
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KSSC48QVS02 Customer stated ice not dispensing after yesterday’s repair. Found dispenser shaft channel was frozen over causing dispenser shaft to slip. Cleared ice out of channel and reinstalled shaft to proper location. Unit functioning as designed now. No further issues at this point.
Near Helotes, TX 78023
Colton B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV "Issue is that refrigerator does not switch between cubes and crushed ice. Finding issue to be a faulty Solenoid, ordering new one and returning. Gate code is #8686.; ordrng 1 WPW10309866 (solenoid)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 10/29/2020
WASHER MAYTAG MVWB835DW5 Checked washer found cold water valve not actuating ordering valve to resolve issues also found lid lock light not powering on ordering control board.; ordrng 1 W11096267 (valve) and 1 W11266623 (CONTROL BOARD)
Near San Antonio, TX 78250
Richard G.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFC310S0EB3 Customer complaint is that the unit is not functioning. Need to replace control.; ordrng 1 W11122531 (cntrl-elec)
Near San Antonio, TX 78253
Richard G.
Job Details: 10/29/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Customer complaint is that the unit is tripping the breaker. Found error code F1E4 mw relay error. Will need to replace mw control board.; ordrng 1 W11110951 (cntrl-elec)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator found refrigerator cycling power checked voltage at wall good voltage ordering control board and inverter to resolve issue.; rqstng P&A on 1 W10710090 (invrtr-box) and 1 W10811365 (cntrl-elec)
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW4816FW2 Customer stated that the issue is the unit makes a loud noise during spin. Provided video for evidence. Was able to duplicate the noise in the home by running manual test. No errors stored in diagnostics. Ordering a new suspension resolve the issue.; ordrng 1 W10780045 (suspension)
Near San Antonio, TX 78250
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Unit making ice very slowly. Checked ice maker errors. Got e2 motor lost position even though I’ve maker was just replaced a few days ago. Finding cause to be faulty controls. Ordering UI and electronic control for this issue. Also noticed ice guide missing, likely from ice door replacement previously. Ordering all 3 to resolve all issues. ; rqstng P&A on 1 W10843055 (ELECTRONIC CONTROL ) and 1 W11387386 (UI PANEL) and 1 WPW10435760 (ICE GUIDE)"
Near San Antonio, TX 78245
Richard G.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Do not have the part for this repair. Will need to reschedule with part.; O-emld tckt
Near San Antonio, TX 78247
Jim G.
Job Details: 10/29/2020
MW-HOOD COMBO WHIRLPOOL WMHA9019HZ1 Verified a lost missing clip making the control jut out and not seal properly. ; ordrng 1 W11186019 (door/mw)
Near San Antonio, TX 78238
Tommy B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer stated that the issue is the water runs continuously into the icemaker. Tried to manually test the icemaker with a jumper wire and it is non-functional. Will need the icemaker and the valve to resolve issues. ; ordrng 1 W10884390 (icemaker)
Near San Antonio, TX 78245
Richard G.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint is that the control board is freezing up and is not able to change the settings. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd)
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/29/2020
DRYER WHIRLPOOL WED560LHW1 Tested dryer. Found blower wheel lose. Secured wheel. Cleared lint. No issues during testing. Job complete.
Near Converse, TX 78109
S. L.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE540H0ES0 Removed rear panel replaced infinite switch tested all operations normal normal.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/29/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Called tech line spoke to Kathy. Ordering diode and transformer. ; ordrng 1 W10836753 (transformr) and 1 W11256462 (diode)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Previous visit, found ice door to be the cause of issue. Swapped out with new parts this time to resolve issue. Unit tested good now with no further issues at this time."
Near Boerne, TX 78006
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Last trip found faulty UI. Replaced UI for temp regulation issues. Unit testing good now. No further issues at this point.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Complaint of no cool. Found the cause to be cooling turned off on control. Turned cooling back on on control to resolve the issue. Unit testing good now. No further issues at this point.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit not washing. Found error code for float switch open. Verified float switch functions properly. Unit ran good in diagnostics testing. Ran in normal operation to verify functionality as well. Unit is functioning as designed. Collected Sc.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR LG LFXS30726S/02 Unit not cooling. Ohmed compressor windings. Run winding giving an open line. Quoted 918.05 for P&L. Customer wants to think about it. Customer asked if there is any warranty on the unit. Advised I wouldn’t know because we don’t have a service contract with LG. Advised to contact manufacturer to check for warranty status. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 TCA38151706 (COMPRESSOR )
Near Boerne, TX 78006
Douglas H.
Job Details: 10/29/2020
COOKTOP GAS JENNAIR JDRP548HL00 Customer stated unit shut off by them selves after starting. Found error codes for both cooling fans not functioning properly. Ordering both to resolve the issue. ; ordrng 1 W11248652 (BLOWER)
Near San Antonio, TX 78217
Shawn W.
Job Details: 10/29/2020
BEVERAGE CENTER JENN-AIR JUB24FRERS00 Called Jenn-Air and confirmed that the repair is indeed under warranty. Our customer is also experiencing a noise. I referred her to the owners manual in regards to the normal sounds. I replaced the control board. Temperatures are good. Unit is fully operational.
Near , TX 78015
Douglas H.
Job Details: 10/29/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 UI console goes in and out. Ordering console to resolve the issue. Unit is under warranty per closing documents. Scheduling for customer availability. ; ordrng 1 W11428583 (CONSOLE)
Near San Antonio, TX 78232
Jim G.
Job Details: 10/29/2020
RANGE JENNAIR JES9900BAS Replaced remaining parts. Issue fully resolved.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/29/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer complaint is that the oven is not cooking evenly. Ordering oven sensors to resolve issues.; ordrng 2 W10859573 (sensor)s
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Issue is no ice production. Replaced UI to resolve issue. Fixed door heater problem, however ice maker is still not progressing. Ordering new ice maker and valve to resolve issue. Part is on back order. ; ordrng 1 W11099789 (icemaker) and 1 W11194380 (valve)"
Near San Antonio, TX 78253
Justin
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Rinse aid compartment is empty, will need to add rinse aid. Testing in diagnostics now, all test passed. Will refer customer to use and care guide, will need rinse aid added. Dispenser might not releasing correctly, customer said before rinse didn’t help either. Customer will do recommended adjustments and then call us back if no change."
Near Schertz, TX 78108
Shawn W.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF997SDDM00 Replaced module. All lights are now working as designed.
Near San Antonio, TX 78259
Jim G.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG525S0JS0 Verified issue is most likely at spark module but will also replace bake burner. ; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven)
Near San Antonio, TX 78245
Richard G.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Customer complaint is that the unit will put out crushed ice when cubed is selected. Will need to replace solenoid.; O-emld tckt
Near San Antonio, TX 78227
Richard G.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer complaint is that the unit is not dispensing ice or water. Ui is not functional. Will need to replace ui.; ordrng 1 W11214887 (cntrl-elec)
Near San Antonio, TX 78233
Shawn W.
Job Details: 10/29/2020
DRYER WHIRLPOOL WED6620HC1 Our customer was having problems with the unit drying. I found that the outlet is receiving 240 VAC. I found that the heating element is reading 143 degrees F. It appears to me that the venting in the home is clear. I cannot find anything wrong with the unit. This unit is functioning as designed. Our customer is not happy with the performance and would like a replacement machine. I referred her to Whirlpool. Talked to Ed at Tech Line to document. SR#7729158569. Called Trade Partners to document reference number 7727264654.
Near Schertz, TX 78154
Shawn W.
Job Details: 10/29/2020
WASHER MAYTAG MVWB765FW4 Ran diagnostics and received no error codes.when I run all speeds of spin and agitate. I was able to replicate a thumping sound and was able to negate it considerably with a rebalancing. I filled the unit with water and ran agitate to see if there were possibly any coins still causing any noise. There were no indications of this. Our customer explained that it happens mainly in Power wash. In this cycle the spin is taken up to the max speed. This causes the the clothing to soak up more water and could be contributing to the thumping noise. I will be replacing the suspension. Our customer had a video and it sounds like the shifter is causing the sound during agitation. I will replace the shifter. Parts ordered. Ran a calibration.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130359 (suspension)
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL GI5FVAXVL01 "Checked refrigerator found ui not responding to selections and compressor not powering on, found bad control board and start device spoke to customer repairs . Job complete. Collected service call fee."
Near San Antonio, TX 78254
Douglas H.
Job Details: 10/29/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Unit refrigerator EVAP frozen over again. Tested components, components testing good. Would need to seal the liner to cavity and secure the EVAP to the back wall. Quoted 91 and some change for the parts. CUST wants to proceed with repair. Ordering clamps, wire ties, screws, and adhesive to resolve the issue. ; ordrng 2 67006425 (SCREW)s and 2 W11456069 (CLAMP)s and 1 WP482338 (ADHESIVE ) and 2 WPW10339879 (WIRE TIE)s"
Near San Antonio, TX 78245
Richard G.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Thawed out evaporator. Replaced evap motor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78259
Jim G.
Job Details: 10/29/2020
OVEN ELECTRIC (D WHIRLPOOL KEBC247VSS02 Verified a new console control is needed. However the part is discontinued.
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/29/2020
MW-HOOD COMBO MAYTAG MMV4205DS2 Tested unit. Closes door showing on display. Found bad door switch. Replaced switch. Unit is working properly. Collected payment for parts. Job complete. ; used 2 W10727360 (SWITCH) from stock
Near San Antonio, TX 78250
Richard G.
Job Details: 10/29/2020
WASHER MAYTAG MVWC565FW1 Replaced outer tub and wiring harness. Calibrated unit. Tested to complete. Unit is good to go.
Near San Antonio, TX 78254
Justin
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Customer showed me a video on the unit leaking, said he used it again later with no leaks. Ran diagnostics and was not able to recreate a leak either. No fault codes found either, all connections tight. Unit is leveled correctly."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/29/2020
OVEN ELECTRIC (D JENN-AIR JJW2430WS02 "Checked oven found bad fuse ordering thermal fuse to resolve issue. Installed oven rack adjuster., ordering control board just in case.; ordrng 1 W10277609 (fuse-thrml) and 1 W10286791 (cntrl-elec)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/29/2020
MICROWAVE OVEN JENN-AIR JMW2430IL02 "Called customer, customer stated the6 no longer need service. Unit is working as designed. Job complete."
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/29/2020
WASHER MAYTAG MVW6230HW Power cord damaged. Needs new cord. ; ordrng 1 W11112935
Near San Antonio, TX 78259
Jim G.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT720PADM2 There seems to have been a miswire and or shorts at the terminal block that is resulting in controls being damaged. Will reorder parts I have corrected the wiring issue. ; ordrng 1 W10838676 (panel-cntl) and 1 W10854231 (cntrl-elec)
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new control UI and inverter. Compressor running. Starting to cool. Advised customer to monitor unit for any issues. If issue reoccurs need sealed system tech. Job complete.
Near San Antonio, TX 78216
Tommy B.
Job Details: 10/29/2020
DRYER MAYTAG MED5630HW1 Customer stated that he unit functions intermittently. Found moisture accumulation in the UI. Ordering console to resolve issue. ; ordrng 1 W11384511 (CONSOLE)
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Called customer, customer stated there is nothing wrong with refrigerator freezer wants the whole unit replaced due to uneven doors, unit is working as designed no issues. Job complete."
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "The refrigerator is working. All the lights were out. I replaced the control and was able to get all but two lights working using the provided module. However, that module was defective as well as had a defective wire connector. The upper right module harness will need to be replaced as well as the freezer light. I’m ordering another as a contingency and return to vendor if not needed. Is Whirlpool is covering the parts. The remaining balance of 97.43 for labor will be collected when the work is complete.; ordrng 1 W10695459 (module) and 2 W11239944 (module)s"
Near San Antonio, TX 78254
Justin
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Slides for freezer door have broken and do not work properly. Will order and replace. Need before 1pm; ordrng 2 W11265130 (slide)s
Near Boerne, TX 78006
Colton B.
Job Details: 10/29/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS Issue is no heat on oven. Found issue to be a loose connection on control board. Unit now heats well. Unit tested good.
Near San Antonio, TX 78255
Richard G.
Job Details: 10/29/2020
MW-HOOD COMBO KITCHEN AID KHMS2056SSS3 "Customer complaint is that the unit will stop heating after a few seconds, and the ui changes on its own without being touched. Will need to replace ui control board. Collected service call fee.; ordrng 1 WPW10391271 (cntrl-elec)"
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced stops and pivot-tines. Our customer told me that the unit is drying fine since he used my suggestions for inputs into the dishwasher.
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE505W0HB2 Cannot access unit at this time. Will reschedule. ; schdld next appmnt for 10/30 FRI !
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/29/2020
WASHER SAMSUNG WF42H5200APA2 Replaced inner tub and suspension to resolve issue. Unit spins much better now.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/29/2020
RANGE WHIRLPOOL WGG745S0FS02 Issue is no bake on upper oven. I got the wrong igniter. Reordering igniter and scheduling for Friday as we have some in stock. Installed everything else.; ordrng 1 WP7432P143-60 (igniter- b)
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Tested unit. Not going into defrost. Will need to replace defrost sensor. ; ordrng 1 W11229011
Near San Antonio, TX 78254
Justin
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Bad control board, checked wall outlet tested good. No burn marks at terminal block. F6E1 stored in unit, will need main harness as well. ; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (MAIN HARNESS ) and 1 WPW10181986 (sensor)"
Near San Antonio, TX 78216
Tommy B.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Customer stated that the issue is the unit is not holding temp. Ran diagnostics through control and the controls are intermittently responsive. Part already ordered by prescreen. Will reschedule once part is checked in.; saved tckt
Near San Antonio, TX 78255
Colton B.
Job Details: 10/29/2020
DRYER MAYTAG MED7000AG0 "Issue was thermal fuse blowing again. Found outgoing thermostat to be out of range. Replaced that with the thermal fuse to resolve issue. Unit tested good for now.; used 1 WP3392519 (FUSE), and 1 WP8577274 (THERMISTOR ) from stock"
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW07 Checked refrigerator found uneven frost pattern ice building up on top right corner ordering evap to resolve issues. Sealed system tech required.; ordrng 1 W10143759 (drier (service)) and 1 W11103612 (EVAPORATOR )
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/29/2020
WASHER MAYTAG MVWB835DW1 Replaced housing with valve as well as new dispenser. Cleared error code and ran calibration. Tested all loads in service test mode and all loads functioned as designed. Unit fully operational.
Near San Antonio, TX 78261
Jim G.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Verified a no responsive sump/motor. ; ordrng 1 W11087376 (pump&motor)