Near Atascosa, TX 78002
Jesus C.
Job Details: 01/05/2021
WASHER MAYTAG MVWX655DW2 Complaint is noise during spin cycle. Tested washer on high spin with load. Noise coming from drain hose tapping back panel of washer. No further issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Door not sealing. Reshaped gaskets. No further issues. Job complete.
Near San Antonio, TX 78230
Douglas H.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC704FPS01 Last trip found faulty compressor. Replaced compressor to resolve the issue. Held vacuum and charge. Began cooling immediately upon testing. Advised 24 - 48 hr cool down period.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 01/05/2021
MICROWAVE OVEN KITCHENAID KOCE507EWH11 Replaced control board on microwave/oven combo with no luck waiting on ui to resolve issue. ; saved tckt
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 01/05/2021
DRYER SAMSUNG DV45H7000EW Issue is a melted gasket and drying concerns. Ordering a new gasket to resolve that issue. Unit is heating and venting well. Customer states that moisture sensors have been replaced a few times. Ordering a new control to resolve issue. ; ordrng 1 DC62-00344A (SEAL) and 1 DC92-01626B (CONTROL)
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN KITCHENAID KMBS104ESS03 The new door again does not have the rivets it is supposed to come with. I have ordered some parts that might solve the problem but I cannot be sure. I have included a picture of the part missing from the new door and as on my last visit it still includes a picture from the service manual showing that the new door is suppose to come with new rivets. Basically the old rivets need to be drilled out (destroyed) to get the door off. This is why new rivets are needed. I called our customer to explain we will need to expand or parts research to correct this problem. ; ordrng 1 461967750494 (support) and 1 461967750494 (support) and 1 WPW10128850 (arm) and 1 WPW10128850 (arm)
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "I replaced door and transferred the 11 components that needed to be transferred. I accidentally broke a connector on the UI. It will need to be replaced. Part ordered, ; ordrng 1 W11442053 (PANEL UI)"
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC604FSS01 "Issue Is no ice production. Replaced ice maker and valve. Ice maker is now operational, however did not fill. Called techline and spoke to Andrew (SR: 7729659725) who ran through some tests and got the unit working. Techline instructed that if issue returns order a W11227903 UI. But he does not believe it will return. Unit tested good."
Near , TX 78121
S. L.
Job Details: 01/05/2021
DRYER SAMSUNG DV42H5200EFA3 Ran unit found 4 damaged rollers and noisy idler pulley. Ordered new belt since there is small rub mark in belt. Needs OTL; rqstng P&A on 4 DC97-16782A (ROLLER)s and 1 6602-001655 (BELT ) and 1 DC93-00634A (IDLER)
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWX655DW2 "Checked washer found cracked lid, lid is on order will need to resolve issue. ; saved tckt"
Near , TX 78121
S. L.
Job Details: 01/05/2021
WASHER SAMSUNG WF42H5200AF/A2 Found bad syphon on detergent cup. Checked drawer unit needs new dispenser drawer. Call when part comes in.; ordrng 1 DC97-18142A (DRAWER)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR KITCHEN AID KRFF300ESS01 "Replaced thermistors and wire harness after replacement no issues, job complete."
Near San Antonio, TX 78249
Jim G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced motor/sump/pump assembly. Issue resolved.
Near San Antonio, TX 78216
Jim G.
Job Details: 01/05/2021
RANGE AMANA AGR5330BAS3 Verified broken connection to right front gas tube to burner. ; ordrng 1 W10861724 (Venturi (gas tube))
Near San Antonio, TX 78213
Jim G.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDTE254ESS2 Rack adjuster is visibly broken. ; ordrng 1 WPW10546503 ((Rack) Adjuster)
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue is continuous UI issues and unit coming on by itself. Control panel has already been ordered, but I would also like to replace the controls as well. Ordering all parts needed and returning. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)"
Near San Antonio, TX 78261
Jim G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 F7E1 error present. Ran service mode to correct as per techsheet.
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
FREEZER WHIRLPOOL WZF34X20DW01 Issue is a no cool refrigerator. Finding issue to be a locked compressor and a SS leak. Cathy from techline confirmed both. Also cannot turn off unit via control board. Ordering necessary parts and returning.; ordrng 1 W10750851 (compressor) and 1 W11293202 (CONTROL) and 1 WPW10143759 (dryer) and 1 WPW10383615 (thermistor)
Near San Antonio, TX 78250
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MHW6630HW0 Customer complaint is that the unit is not dispensing detergent and is also having timing issues and control panel issues. Additional problems not covered under Maytag extended warranty. Customer states they have an extended warranty through Lowe’s. Advised customer to contact Lowe’s and have the job redispatched through the extended warranty.
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WFC150M0EB4 Issue is little to no heat. Wall voltage checked good. Control board seems to be sending come voltage. Voltage is not getting to bake element. Ordering new control and wire harness to resolve issue. ; ordrng 1 W11122555 (cntrl-elec) and 1 W11134593 (harns-wire)
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4816FW2 "Called customer stated estimated time of arrival, no answer left voicemail. Customer called back does not want to continue service. Job complete."
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL GT4175SPS4 "Customer complaint is that the microwave is not heating and the turntable is not turning. When starting the microwave, the timer counts down and the light inside comes on, but there is no humming and the turntable is not turning. Opened and closed door a couple of times, and the unit started operating normally. Determined unit has a bad interlock switch. Quoted customer cost of repair. Customer will replace the unit when needed. Collected service call fee."
Near San Antonio, TX 78213
Jim G.
Job Details: 01/05/2021
REFRIGERATOR JENN-AIR JFFCC72EFP02 Icemaker is failing. ; ordrng 1 W11262316 (Icemaker)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Replaced control and console. Tested to complete. Unit is good to go.
Near Converse, TX 78109
S. L.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG525S0HS1 Removed RF burner replaced electrode. Replaced caps tested all operations normal.
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB4949SHZ1 Issue is no water coming into unit. Finding issue to be a faulty fill valve. Ordering a control board too just in case even though the valve appears to be getting voltage. Gate code is 2112.; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10327249 (water intake valve)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL MVW6230HW0 Replaced strike. Tested to complete. Unit is good to go.
Near Pipe Creek, TX 78063
Richard G.
Job Details: 01/05/2021
RANGE JENNAIR JGS8860BDP Replaced control panel. Preheated oven to 350 degrees. Tested to complete. Unit is good to go. Collected parts and labor.
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/05/2021
RANGE KITCHENAID KDRS483VSS04 The model and serial number sticker was missing from the unit. They had the warranty card. I spoke with NR. We should be fine. I snapped a picture of the warranty card. Model and serial number match what is on the job request. Our customer had a popping noise when they were using the right oven broiler. Then the display went out. I turned the circuit breaker back on and tested the bake circuits on each oven. They are fine. Tested both broil elements an they are fine. I tested all burners on high while running the broilers. All burners are fine. I ran the griddle up to 500 F and got heat. Noticed that the bottom oven rack has the front bar that is bent. I found that the unit would not go into diagnostics. This unit needs a new control board. This part is still under warranty until 19 July 2024. W10852104. I am providing an Army Ranger discount on the labor. Whirlpool is covering the service fee.; rqstng P&A on 1 W10852104 (cntrl-elec)
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue is that the unit will not dispense ice. Finding issue to be a faulty fill tube heater. Ordering new door to resolve issue. ; ordrng 1 LW11037733 (dor-fip)
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM00 The temperatures in the RC and FC are fine. I found ice in the bin. I noticed that the door adjust light was on. While I was verifying model and serial umber the lights went out on the inside as well as the deli control UI. I was able to get the lights back on but the deli UI stayed off. I found some corrosion under the deli control. A new deli control will be needed. I have unplugged it for now. When testing the water dispense I noticed that the valve would shut off at about 7 seconds then restart. This unit will a new main control and power supply control. I’m ordering the two dual water valves as a contingency. The ice maker is working as designed.; rqstng P&A on 1 W11129435 (valve) and 1 WPW10341329 (water valve assy) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)
Near San Antonio, TX 78247
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN IKEA IMH172FS1 Found that the lower interlock broke and will need to be replaced. I will test for the F1 E4 error code once the circuit is closed. ; ordrng 1 W11182141 (interlock)
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/05/2021
THIN-TWIN 24' LE WHIRLPOOL n/a "Unit heating. Excessive shaking during dry. Will not turn off after time is done. Replaced bad Rollers. Will order new Timer. Spoke to maintenance supervisor. Will continue repairs. ; ordrng 1 W11409801, used 1 4392067 (REPAIR) from stock"
Near San Antonio, TX 78250
Richard G.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB9979SKZ0 "New drain pump is missing the metal impellers needed for drain. Marked as defective, ordering new drain pump.; ordrng 1 W11412291 (DRAIN PUMP)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR KITCHEN AID KSSC42FJS00 "Checked refrigerator found bad evaporator ice ball at small line, ordering evap and drier to resolve issue,Evap. Collected service call fee. ; ordrng 1 2002965 (evaporator) and 1 2202581 (drier)"
Near Boerne, TX 78006
Douglas H.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Last trip found drain hose had faulty check valve. Replaced drain hose to resolve the issue. Unit testing good now. No further issues at this point.
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFC150M0JB Did a resistance check on front left burner. It is sound 23 ohms. I found that the front left burner had been disconnected. I plugged it back in and tested all burners. All burners are functioning as designed now. Checked bake and grill elements and they are fine. Ran diagnostics and received no errors. This unit is ready for resale now.
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM7 I found that the unit is leak g through the sump and motor gasket. Part ordered.; ordrng 1 W11025157 (pump&motor)
Near Bandera, TX 78003
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4955HW1 Customer states the unit is being replaced by Home Depot. No need for service.
Near San Antonio, TX 78232
Jim G.
Job Details: 01/05/2021
ICEMAKER (STANDA KITCHENAID KUIX535HPA00 Replaced faulty diverter (drain) pump. Issue resolved.
Near Saint Hedwig, TX 78152
S. L.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Lifted unit up removed leg replaced Right Roller leveled unit all operations normal.
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked refrigerator found broken tray on refrigerator, ordering refrigerator to resolve issues.; ordrng 1 W11130444 (icemaker)"
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF130PAHB "Replaced sump/motor after replacement tested dishwasher no issues, dishwasher working as designed. Job complete."
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Thermal fuse is out. Tod might also have been affected. ; ordrng 1 WPW10545291 (Thermal Fuse) and 1 WP4449751 (TOD)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 01/05/2021
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Unit not cooling. Rediagnosed unit to find unit had no standing pressure. Checked unit to find the EVAP leaking. Parts under warranty labor not. Ordering EVAP to resolve the issue. Rescheduling compressor Incase compressor damaged from lack of Freon. Evaporator on b/o; ordrng 1 WPW10218037 (EVAPORATOR )
Near San Antonio, TX 78258
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit #1312: verified issue was a damaged icemaker. ; ordrng 1 WPW10300024 (Icemaker)
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWB835DW4 "Checked washer found bad pressure switch on control board, ordering board to resolve issue. ; rqstng P&A on 1 W11105155 (cntrl-elec)"
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/05/2021
FREEZER WHIRLPOOL WZF34X16DW04 Checked freezer found start device clicking over but compressor not starting ordering start device to resolve issue.; ordrng 1 W10798748 (start-dev)
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/05/2021
THIN-TWIN 24' LE WHIRLPOOL n/a "Tested unit. Found bad cam and gearcase. Replaced cam. Will order gearcase. Spoke to maintenance supervisor . Will continue repairs. ; ordrng 1 W11454741, used 1 W10721967 (CAM) from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Diffuser is showing model number instead of part number on parts department side. Adding diffuser again to help fix issue.; ordrng 1 W11164593 (diffuser)
Near San Antonio, TX 78242
Jesus C.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4816FW Tested unit. No noises during spin and agitate. Found no hot water from valve. Will need to replace valve.; ordrng 1 W10701459 (valve)
Near San Antonio, TX 78232
Jim G.
Job Details: 01/05/2021
DISHWASHER SAMSUNG DMT400RHS/SAA Verified faulty water valve. ; ordrng 1 DD62-00084A (Water inlet valve)
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4815EW1 Replaced motor and PTS with no change found broken timer out of packaging reordering timer to resolve issue.; ordrng 1 WPW10185982 (timer)
Near Roanoke, VA 24015
Chris S.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 The icemaker is producing ice again. It completed a harvest with no problem. If the issue persists we will replace the icemaker. WPW10300022
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/31/2020
LAUNDRY WHIRLPOOL MHW8200FW0 The drain pump was clogged. I cleared the clog and checked operation. All operations check ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced ACU and UI control. Ran test cycle. All checks ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW5620HW0 I installed the control board and checked operation. All operations check ok.
Near Troutville, VA 24175
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MVWB765FW0 Replaced the slider. Ran test cycle. All checks ok.
Near Roanoke, VA 24014
Chris S.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 I checked the defrost in diagnostics and it worked as expected. I checked the defrost thermistor and it checked open in diagnostics. I then checked the defrost thermistor at the connector and found the correct resistance reading. I ohms out the wire harness and found it to be good as well. I checked thermistor resistance at the board on the p8 connector. The resistance measurement was correct. I reinstalled everything and checked the thermistor in diagnostics again. It checked good. Customer will observe. All operations check ok at this time
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Refrigerator door was not sealing correctly. Adjusted door and gasket. Reset unit. All checks ok. Cx to observe. ; used 1 Wp8567668 (Tie) from stock
Near Roanoke, VA 24015
Chris S.
Job Details: 12/31/2020
DRYER WHIRLPOOL MDG9806AWW The door switch failed. I installed a new door switch and checked operation. All operations check ok. ; pckd up 1 W10169313 (door switch)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW3 "Checked full operation. Checked wiring and connections. Checked agitate, spin, drain, fill. Found inlet valve filter blocked up. Cleaned and checked. Secured drain. Reset unit. All checks ok. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW2 "Found unit in emergency drain. Reset and checked wire connections, agitate, spin, drain, fill, etc. all checks ok. ; used 1 Wp8567668 (Tie) from stock"
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
DRYER MAYTAG MEDB835DW3 "Checked wiring and operation. Rattle present from what sounded like the back. Vibration present at console as well. Found imbalance in the lower wheel due to lint build up. Adjusted blower wheel, housing and duct. All checks ok. Cx to observe. ; used 1 Wp8567668 (Tie) from stock"
Near Bent Mountain, VA 24059
Chris S.
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 I found a leak in the suction side where the line goes into the cabinet. The dye was showing where the line enters the cabinet. I called tech line and they said they will replace the unit. As it isn’t repairable. I recharged the unit so that the customer would have a working refrigerator until the replacement gets delivered.
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MVWB865GW0 Lid broken. Replaced with new.
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced auger motor. Ran tests. All checks good at this time. If callback, most likely need controls."
Near Roanoke, VA 24017
Chris S.
Job Details: 12/31/2020
M/W OTR MAYTAG MMV4206FW2 The magnatron and capacitor are both shorted. The magnatron is under a 10 year manufacture warranty. Labor to install parts is 98.75; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced element and switch for rear left burner. Checked baking operation. Nothing abnormal at time of service. Cx experienced long preheat and unit would not get to 400 degrees. Possible glitch in control. Reset unit. Cx to observe. If callback for bake issue, please pre-order control."
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 F10e2F9e1F7e1F8e4Ran diagnostic. Pump is getting power but is not running. Needs pump and motor. New style pump and motor. Will need extra time. Vent fan checks fine. Wiring ok. Will order control.; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)
Near Radford, VA 24141
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4816FW2 replaced inlet valve. ran test cycle. recalibrated. all checks ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 12/31/2020
RANGE WHIRLPOOL WFE770H0FZ2 Front right burner is only always adjusted to high. Needs switch. ; ordrng 1 W10857622 (Front right switch)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDFE204KPS0 Found leak on hose side of inlet valve connection. Unable to correct. Needs new braided stainless hose. Cx to call back plumber who installed. Error f8e4 continually blinking. Emptied and Dried out overfill tray.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
RANGE KITCHENAID KFEG500ESS2 Broil element bad. Needs broil element. ; ordrng 1 WPW10544951 (Broil element)
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/31/2020
LAUNDRY MAYTAG MEDC465HW0 "Unit not starting at arrival. Checked fuse, wiring and harness connections. Improper voltage at the receptacle. Cx to call electrician. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
RANGE KITCHENAID KFEG500ESS2 replaced broil element. all checks ok. see policy adjust in notes.
Near Salem, VA 24153
Chris S.
Job Details: 12/31/2020
COOKTOP WHIRLPOOL W3CG3014XB02 The regulator is slowly leaking through the diaphragm; ordrng 1 W11170853 (regulator)
Near Roanoke, VA 24019
Chris S.
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 The drain pump impeller blade is broken. ; ordrng 1 W11497943 (DRAIN PUMP )
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2020
WASHER MAYTAG MVW7232HW0 The unit will randomly fail to complete a cycle showing an f0e9. ; ordrng 1 W11419171 (CONTROL BOARD )
Near Roanoke, VA 24016
Chris S.
Job Details: 12/31/2020
OVEN WHIRLPOOL WFG505M0BS3 The igniter is getting voltage but isn’t getting hot enough. ; ordrng 1 W11176454 (igntr-oven)
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced agitator. All checks ok. I ordered parts from Tribles. One coming direct t9 Leslie from NY. The other held at Roanoke.; ordrd 1 8575076A (Fabric softener dispenser) and 1 WPW10074580 (Barrier cap)
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Air diffuser motor loud and intermittent. Needs new air diffuser. ; ordrng 1 W11236851 (Air diffueser)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2020
DRYER MAYTAG MED7230HW1 The unit is drying as expected but showing an airflow code on the unit as well as the app almost every cycle. I verified that there is no issue with the venting. And the unit is heating at 150 degrees set on high heat. ; ordrng 1 W11441687 (CONTROL)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW2 Shift actuator is taking the board out. Checked wiring and actuator. Both check ok. Needs control and actuator. Cx to call whirlpool to see about help. ; ordrng 1 W11116590 (Control) and 1 W10913953 (Actuator)
Near Daleville, VA 24083
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MHW5630HC0 Communication error. Per service pointer Needs ACU. ; ordrng 1 W11322901 (Control)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL MVW7230HW0 "Checked water level in diagnostic testing. Control did fine, but issue remains. No difference in water level with max fill and with auto sense. Needs control and pressure hose. ; ordrng 1 W11419171 (Control) and 1 WP353244 (Pressure hose)"
Near Radford, VA 24141
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Found RC not keeping temp. RC evap frosted over. Needs control and RC evap fan with thermistors. Will need to be defrosted. If ice box fan needed, W10846539.; ordrng 1 W10843055 (Control) and 1 W11033168 (Evap motor with thrrmistors)"
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Gasket torn. Temp in fridge is freezing items periodically. Ice box was frozen up and not allowing the crush arm from lifting to give cubed ice at dispenser. Cleaned out and all checks ok. ; ordrng 1 W10830055 (Gasket)
Near Vinton, VA 24179
Uriah B.
Job Details: 12/31/2020
KITCHEN WHIRLPOOL WDT730PAHZ0 Pump and motor not running. Needs pump and motor assembly. ; ordrng 1 W11085683 (Pump assembly)
Near Hollins, VA 24019
Uriah B.
Job Details: 12/31/2020
COOKTOP KITCHENAID KFED500ESS03 Found enamel had chipped off in the upper oven toward the front. See pictures. Will submit to warranty. Cx concerned with heat transfer and fire. ; saved tckt
Near Boerne, TX 78006
Colton B.
Job Details: 12/24/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Issue is a no cool refrigerator. Replaced main control to resolve issue. All fans and compressor were running. Accidentally broke the dispenser UI, ordering a new one to get the dispenser working again. Also rescheduling the door UI. Unit should be cooling now though.; ordrng 1 W11330490 (panel-ui)"
Near Converse, TX 78109
S. L.
Job Details: 12/24/2020
DRYER AMANA NED4655EW1 Found open operating thermostat needs new thermostat rescheduling Monday ; ordrng 1 WP3387134 (thrmst-fix)
Near Universal City, TX 78148
S. L.
Job Details: 12/24/2020
WASHER MAYTAG MVWC565FW2 Checked suspension this was good ran unit in test mode no errors. Ran service cycle valves good pump good shifter good found high vibration in spin due to gear case found basket and gearcase need to replaced to correct vibration issue. Call when parts come in.; ordrng 1 W10752719 (basket) and 1 W11454734 (GEARCASE)
Near San Antonio, TX 78249
Shawn W.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 The unit is leaking during drain on the left side where the drain hose is contained on left side. Parts needed ordered. No closing document available on this visit. This unit should be under warranty.; ordrng 1 3385556 (drain hose) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 WPW10195536 (water inlet port) and 1 WPW10292152 (parts-misc) and 1 WPW10545278 (drain hose)
Near Cibolo, TX 78108
S. L.
Job Details: 12/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Found 0 volts to bake ignitor surface burners working temp sensor good needs control and since bake ignitor has slight crack ordered one of these.; ordrng 1 W11126814 (CONTROL) and 1 W11176454 (IGNITOR )
Near San Antonio, TX 78248
Shawn W.
Job Details: 12/24/2020
COOKTOP GAS KITCHEN AID KCGD500GSS00 Our customer is still working on a date. I input the soonest date I found on entitlements. No receipt currently available but it looks like it is under warranty. The bezels that are glued in by design are not bonding correctly to the main top. I called Tech Line and spoke with Leon to inquire about the glue. He informed me that the bezel comes with glue and rip off tape. Parts ordered.; ordrng 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
MICROWAVE OVEN JENN-AIR JMW3430IL02 Verified faulty UI console. Details notes to Tech indicate art is already on order. Please contact customer once part is available for install. ; saved tckt
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 The unit is not defrosting and the evaporator is freezing up. Cold in freezer warm in RC. Parts ordered.; ordrng 1 W11405276 (HARNESS WIRE) and 1 WP2315549 (evap fan motor) and 1 WPW10495967 (heater)
Near Cibolo, TX 78108
S. L.
Job Details: 12/24/2020
DRYER WHIRLPOOL WED5100HW1 Found door not shutting all the way nothing out of square ordered both hinges to resolve issue.; ordrng 2 W11116025 (HINGE )s
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL JFC2089BEP01 Ice maker is failing mechanically. Ice maker is needed. ; ordrng 1 W10884390 (Ice maker kit (modular))