Near Boerne, TX 78006
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL MVWB450WQ1 I contacted Bruce at WP WP techline SR# 7729628616. According to techline given the noise coming from the unit during spin cycles a bad bearing assembly is at fault. I did mention that it was just recently replace but he was very clear those sounds could only be as a result of bad bearings and recommended replacing out tub and shaft assembly. Please contact and reschedule once part arrives. I will also order a drive hub as a precaution. ; ordrng 1 W10193886 (Outer tub & shaft assembly) and 1 W10820039 (Drive hub)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN JENN-AIR JMW3430DP01 "Found that indeed the F6E0 error code returned. This unit will need a new control board and perhaps a console as well according to the service procedures for this error code. Both these parts are cover under warranty until 24 May 2021. Our customer will be covering the labor and he has already paid a service fee for this problem. Labor with tax due upon completion of the job. Parts ordered.; rqstng P&A on 1 W10821712 (cntrl-elec) and 1 W11236885 (console), states that autho needed"
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
REFRIGERATOR SAMSUNG RF263TEAESG Issue is a frozen up refrigerator evaporator. Last person out replaced bimetal and thermistor. Ordering new controls to resolve issue. Re ordering bimetal and fan too just in case.; rqstng P&A on 1 DA92-00384B (PCB CONTROL) and 1 DA31-00070E (FAN) and 1 DA47-00243K (DEFROST SENSOR) and 1 DA92-00215B (INVERTED BOARD)
Near San Antonio, TX 78227
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MVWB835DW2 Replaced lid. New lid is free of damages and closes properly. Tested to complete. Unit is good to go.
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Replaced fuse. Customer states that the oven is coming on by itself. Will need oven control as well.; ordrng 1 W11261167 (cntrl-elec)
Near Castroville, TX 78009
Jesus C.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDTM704ESS0 Installed new track and mounting bracket. No further issues. Collected payment for repairs. Job complete. ; used 1 WP8269145 (BRACKET-MTG) from stock
Near Castroville, TX 78009
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Tested unit. Not dispensing water. Removed and reinstalled the filter. Water now dispensing. Performed customer instruct on proper use and care procedures. Job complete.
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR JENNAIR JFX2897DRP02 Replaced the needed parts as advised by Tech Line. Found hot leaking capacitor on power supply board. Our customer will monitor temperature. Job complete.
Near Universal City, TX 78148
Shawn W.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "I found the console dozen. I powered it down for a minute, reset unit. Checked diagnostics and received no errors. Ran component activation on all loads. All loads functioned as designed. Preheated each oven to 175 degrees F. Each oven reached temperature. This unit is fully operational now."
Near San Antonio, TX 78251
Richard G.
Job Details: 01/05/2021
WASHER MAYTAG MVWC565FW2 "Customer complaint is that the unit is wobbling during wash. Found issues with gearcase. Motor is also damaged, and suspension is bent.; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W11130362 (suspension) and 1 W11161960 (agitator) and 1 W11454734 (GEARCASE )"
Near San Antonio, TX 78217
Jim G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT710PAHW1 Accidentally created follow up visit before I was able to repair unit. Issue was resolved on first trip.
Near San Antonio, TX 78261
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS9700CIDM00 Defrosted evaporator and replaced defective part with thermistor kit. Issue resolved.
Near Schertz, TX 78154
S. L.
Job Details: 01/05/2021
WASHER WHIRLPOOL MVWX655DW1 Removed console replaced housing tested valves all operations normal recalibrated unit. Customer did not get new supply hoses. She needs to change these out since cold side hose leaking. See quick pic of leak This is customer responsibility.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 01/05/2021
RANGE JENNAIR JGRP548WP01 Checked range found no software for oven ordering control board to resolve issue.also ordering harness just in case.; ordrng 1 9755543 (jack-probe) and 1 W10888661 (cntrl-elec)
Near Universal City, TX 78148
S. L.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW92HEFC0 Found drain pump obstruction removed rear panel removed pump filter cleaned out obstruction reassembled tested all operations normal.
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Verified thermistor issues at the evaporator fan. ; ordrng 1 WPW10514110 (Evaporator fan (w thermistor))
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF736SDAM14 After evaluation verified ; ordrng 1 W11224591 (Evaporator Fan assembly)
Near Floresville, TX 78114
S. L.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDFE104DBL3 Removed sump assembly installed new sump ran test checked for leaks no leaks all operations normal.
Near Floresville, TX 78114
S. L.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW5000DW2 Removed and replaced gearcase and basket recalibrated unit ran test all operations normal.
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 checked refrigerator found freezer door not closing properly ordering washer to lift so door doesn’t rub.unit is unoccupied.; ordrng 2 WP487576 (washer)s
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW75HEFW0 "Issue is that the drain pump runs constantly and the door will not unlock. Finding issue to be a faulty control. Quoted customer for SC+P+L. Customer will call us when or if they decide to go through with repair ; rqstng P&A on 1 W11201274 (cntrl-elec), states that autho needed"
Near Castroville, TX 78009
Jesus C.
Job Details: 01/05/2021
MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Tested unit. Set to 350. Reaching temp. Starting to loose heat. Element not turning back on. Called tech line. Temp sensor is good. Suggest replacing UI. UI covered under 5 yr extended warranty. ; ordrng 1 W10588755 (panl-cntrl)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWC465HW2 "Checked washer found drain hose clogged up removed debris no issues, washer is working as designed. Job complete."
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4950HW0 "Checked dryer found broken door switch replaced switch tested dryer no issues, job complete."
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG320M0BS3 "Checked range found no gas leak at any elbow joint or connections, range is working as designed no issues, job complete."
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT710PAYM4 This unit is filling and draining but not washing. Noticed that the normal wash indicator light is not registering. This pump and motor is worn out and will need to be replaced. I ran diagnostics and received error codes F6E2 Inlet Fill valve electrical problem and F7 E1 Heating no heat. This unit will not go through service test mode and will need the control board replaced as well. To be fully functional the console would need to be changed as well. This repair is cost prohibitive. Our customer will not be moving forward with the repair.; ordrng 1 W10597041 (cntrl-elec) and 1 WPW10380065 (panel-cntl) and 1 WPW10482480 (pump&motor)
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW7120HW0 "Customer complaint is that the unit has been tripping the breaker and sometimes won’t power on. Found ui and control to be faulty. Ordering ui, console, and control.; ordrng 1 W11413339 (CONSOLE) and 1 W11419051 (CONTROL) and 1 W11478525 (UI)"
Near , TX 78261
Jim G.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Both ACU are needed. This is a double oven. ; ordrng 1 W11261167 (ACU #2) and 1 W11261167 (ACU)
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW7000DW1 "Ran diagnostics and received error code F2E1 UI stuck button. I found that the water valves were not completely open, likely affecting the needed water pressure. I ran service test mode on manual and isolated each load. All loads functioned as designed. Ran calibration. Unit is fully functional."
Near Atascosa, TX 78002
Jesus C.
Job Details: 01/05/2021
DISHWASHER KITCHEN AID KUDE20FXSS1 Tested unit. No issues with control. Adjuster on top rack broken. Will need to replace adjuster. ; saved tckt
Near Selma, TX 78154
S. L.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF330PAHB0 Tested unit found F7E1 error code. Found open element. Wash motor working pump working. Needs element quoted declined service fee good for 90 days.; rqstng P&A on 1 W10518394 (heater)
Near Converse, TX 78109
S. L.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 Checked unit found failed magnetron and open diode. Need these capacitor on order as well will keep that for repair just in case; saved tckt
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint is that the unit does not agitate. Entered diagnostics and found errors F0E3 overload and F2E1 stuck button. Ran unit through automatic test. Unit is agitating and spinning, but is very restricted. New drive system would be required for repair. Quoted customer cost of repair with parts and labor, found it more cost effective to replace the unit. Collected discounted service call fee for military."
Near Floresville, TX 78114
S. L.
Job Details: 01/05/2021
MICROWAVE OVEN JENN-AIR JMC2430IL02 Went to remove door when opening box found both glass door and inner door damaged. Reordered both this unit is heavy and hard wired in need helper with repair.; ordrng 1 W10687342 (door/mw) and 1 W11200398 (GLASS DOOR)
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced all parts. Issue resolved.
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHV05 Checked refrigerator found bad ice maker not going into harvest. Ice maker needed for repair.; saved tckt
Near San Antonio, TX 78242
Jesus C.
Job Details: 01/05/2021
WASHER MAYTAG MVWB835DW3 Installed new gearcase. Ran calibration. No issues during testing. No noise during spin cycle. Unit is working properly. Collected payment for repairs. Job complete.
Near Bandera, TX 78003
Richard G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WFW6620HC0 "Replaced nozzle. Customer states unit flooded the floor after previous technician left, even with load and go turned off. Ran unit through automatic test and all steps passed. Ran unit on normal cycle without load and go. Water still comes out of the load and go tubing even when not using load and go. The tubing was resting on top of the drum, which is where the flooding was coming from. Unit is no longer leaking. Tested to complete. Unit is good to go."
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED5790VQ1 "Checked dryer found thermal cut off open ordering to resolve issue, collected service call fee. ; ordrng 1 3977393 (thermal cut-off)"
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 "Customer complaint is that the unit is not powering on. Checked power at outlet, unit was not plugged in. Plugged unit in. Tested to complete. Unit is good to go."
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Checked refrigerator found freezer door slightly off will need washer to lift door up so gasket can seal. Ordering washer to resolve.; ordrng 1 487576 (WASHER)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFG320M0BS3 Customer complaint is that the oven door handle is loose. Tightened handle. Tested to complete. Unit is good to go.
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRSC503ESS00 Checked refrigerator found partial frost build up at freezer evaporator good frost pattern in refrigerator ordering freezer evaporator and drier to resolve issue. ; rqstng P&A on 1 W10239732 (evaporator) and 1 W10286069 (drier-uv)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG LAT9700AAL Checked washer found injector valve leaking water down the side ordering parts to resolve issue. Collected service call fee. ; ordrng 1 201575 (clamp) and 3 202515 (clamp)s and 1 312620 (SCREW) and 1 WP213013 (hose- inje) and 1 WP213015 (nozzle) and 1 WP215233 (seal) and 1 WP215235 (tube) and 1 WP215447 (sleeve for) and 1 WP216201 (valve-inlt) and 1 WPY215234 (hose)
Near Bulverde, TX 78163
Jim G.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW8500DC0 Replaced water inlet valve replaced. Issue resolved .
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found that the water would barely dispense with both the water filter inserted or not inserted. This unit will need a new dual water valve. Part ordered.; ordrng 1 W11043013 (valve)
Near Floresville, TX 78114
S. L.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Found ice melting in ice bin from ice door. Tested door found air leak in ice door ordered ice door.; ordrng 1 WPW10577864 (door-ice)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWX655DW1 "Checked washer found oil leaking from gearcase, spoke to customer about repair, customer stated they no longer need service. Job complete . Collected service call fee."
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Verified a lack of voltage at the receptacle. Used wire tie to secure harness during evaluation. ; used 1 WP8567668 (Wire Tie) from stock
Near , TX 78015
Colton B.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue is a noisy diffuser. Ordering new diffuser to resolve issue. Will call customer when it comes in.; ordrng 1 W11164593 (diffuser)
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
WASHER SAMSUNG WF45M5500AZ/A5 Issue is that unit keeps tripping breaker. Customer had electrician out who said the breaker is fine. Breaker does not trip during the cycle. It is always between cycles. Issue believed to be a faulty control. Ordering new control to resolve issue. ; ordrng 1 DC92-01982A (PCB)
Near San Antonio, TX 78248
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT720PADB2 Our customer is having problems with the soap not dispensing and it does not seem to be hot anymore when it is open. The unit was filling and draining but would not wash. I ran diagnostics got error code F7 E1 heater no heat. I checked the resistance on the heating element and the resistance is within specifications. Talked to Joel at Whirlpool Tech Line because the heating circuit was sound. He explained to me that this error code for heat shutting down will happen because the heater first needs to have water circulation. This unit will need a new sump and motor. Our customer has decided not to move forward with the repair because it is cost prohibitive. ; ordrng 1 WPW10671941 (pump&motor)
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
DISHWASHER MAYTAG MDB9959SKZ Replaced control board. Unit is now functioning as designed and ready for sale.
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN JENN-AIR JMW3430DB02 Unit is displaying F2E1 Error code Stuck/Shorted Key. Reset unit according to service procedures and the error came back. I was eventually able to get into diagnostics which revealed the error code as well as a F2E9 dating back to 2014. This unit will need a new console. This part is covered under warranty until February 28th 2023.; ordrng 1 W11236901 (console)
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
DRYER ROPER WED4815EW1 "Issue was a damaged cabinet. The cabinet I received had some damage on it. It was bent in a little on the top right hand side. Re-ordering the cabinet to get a better one. Also the tabs on the control panel were bent in, reordering that as well. ; ordrng 1 8533643 (cabinet) and 1 W10860906 (panel-cntl)"
Near Schertz, TX 78154
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM9 Used a zip tie WPW10339879 to loop up drain hose. I did also find that the water line was not fully seated into the water valve. I repaired this. Tested unit for leaks. Unit is now fully operational now.; used 1 WPW10339879 (ZIP TIE) from stock
Near San Antonio, TX 78242
Jesus C.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Tested unit. F4E3 error. F8E2. No issues during testing. Will replace control to correct issue. ; ordrng 1 W10904715 (cntrl-elec)
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL ED5VHGXML10 The supply line is cracked. ; ordrng 1 8201597 (Water supply line inlet to filter)
Near San Antonio, TX 78258
Jim G.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED5620HW1 Please contact once parts are available. ; O-emld tckt
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 "Issue is intermittent microwave turn table operation and clock always wrong. Replaced console to resolve issue, unit tested good."
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
DRYER MAYTAG MEDC465HW "Checked unit out, finding a heavily damaged front panel. Ordering parts and returning. ; ordrng 1 W11219540 (panel-cntl) and 1 WPW10193821 (endcap) and 1 WPW10193824 (endcap)"
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer complaint is that the unit is extra loud. Found compressor vibration against the cardboard along the bottom and back of the unit. Placed a wedge of padding between compressor frame and bottom of refrigerator. Noise is better. Tested to complete. Unit is good to go.
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
WASHER WHIRLPOOL n/a Unit is a Magic Chef washer. Checked with NR to confirm that we don’t work on this brand. Informed customer of this. Customer will call magic chef to try to get another service company out. Unit should be under warranty. Customer is going to contact Magic Chef again.
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDPE234GPS Issue is that the dishwasher isn’t washing. Finding issue to be a faulty sump assembly. Ordering new one and returning.; ordrng 1 W11085683 (pump&motor)
Near San Antonio, TX 78248
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM This unit is repaired and now fully functional and ready for sale.
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint is that the unit is tripping the breaker. Verified issue. Ordering inverter box and control.; ordrng 1 W11087200 (invrtr-box) and 1 WRS588FIHZ00 (CONTROL)
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 01/05/2021
WASHER WHIRLPOOL MHW5500FW1 "Checked washer found drain pump only humming, will need drain pump replaced to resolve, spoke to customer about repair customer stated they no longer need service. Job complete. Collected service call fee."
Near San Antonio, TX 78250
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM02 "Customer complaint is that something on the bottom of the door is sticking out and scratching the liner of the refrigerator compartment. Found 4 sharp pieces of plastic sticking out of the bottom of the door that were able to be removed. Some of the marking on the liner can be removed with cleaning, but the scratched area is in a place that cannot be repaired. Unit is good to go."
Near San Antonio, TX 78251
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Customer complaint is that the icemaker tray has broken and the icemaker had to be shut off. Verified broken icemaker. Replaced icemaker. Collecte parts, service call fee, and labor. Tested to complete. Unit is good to go."
Near San Antonio, TX 78248
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF520PADM This unit is repaired and now fully functional and ready for sale.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/05/2021
WASHER MAYTAG MVW7230HW0 JK SR# 7729643097 upon arrival I did not find this error code in the diagnostics. After speaking to techline I was advised to replace user interface. ; ordrng 1 W11404470 (Console)
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
OVEN ELECTRIC (D AMANA AER6303MFS2 Oven is still chirping. Talked to customer about ordering a new bake element and returning next Tuesday. Customer is okay with this plan. ; ordrng 1 W11182108 (elmnt-bake)
Near San Antonio, TX 78233
Shawn W.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF330PAHW1 "Our customer has had intermittent times that the soap dispenser did not dispense. The unit indeed has hot enough water coming into the unit. The unit is filling, washing and draining. However it is not dispensing. This unit will need a new control and a new detergent dispenser. Parts ordered.; ordrng 1 W11087226 (control elec) and 1 WPW10671905 (deterg disp asm)"
Near San Antonio, TX 78204
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRSC703HPS00 Tested unit. Water leaking from fresh food evap. Evap drain is clogged causing overflow. Cleared drain line. Water draining. No further leaks. Job complete.
Near Converse, TX 78109
S. L.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFE530C0ES1 Found L1 wire burnt at terminal block used 10 awg ring connector repaired burnt wire replaced terminal block tested unit all operations normal. paid in full.; used 1 WPW10245259 (BLOCK-TERM) from stock
Near Cibolo, TX 78108
Shawn W.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "The customers ice maker was repaired by another company. Since that repair they have had a pretty loud noise that lasted for four days none stop and then just stopped. Found the temperature set at 33 F. I changed it back to manufacturer recommended temperatures. When running service test mode in Step 3, the sub-steps could not be initiated by the SW3 button. It stays on sub-step 2 with evaporator fan running constantly. Our customer played a video of the sound. The sound could only be that fan taking off like a rocket ship at rpm and high hertz beyond its design. This unit needs a new control board and new evaporator fan. Parts ordered.; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap)"
Near San Antonio, TX 78244
S. L.
Job Details: 01/05/2021
DISHWASHER AMANA ADB1400AGB3 "Ran unit found no errors all components working, no air gap or drain loop in install zip tied drain hose to base of faucet under sink created 12 inch air gap all operations normal ."
Near San Antonio, TX 78220
S. L.
Job Details: 01/05/2021
RANGE AMANA AGR5630BDB1 Spoke to customer unit is not leaking gas since last repair this is a duplicate ticket job is already completed.
Near Elmendorf, TX 78112
S. L.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Removed the icemaker removed panel to access dual water valve replaced fill tube for icemaker and replaced dual valve. Reassembled tested no leaks all operations normal
Near Kerrville, TX 78028
Colton B.
Job Details: 01/05/2021
REFRIGERATOR MAYTAG PBF2555HEW Issue is dirty ice intermittently. Cleaned out fill tube to help with issue. Finding cause to deterioration on ice tray. Ice maker needs to be replaced. Customer paid SC and is deciding whether or not to repair. Will let us know.; rqstng P&A on 1 D7824706Q (ice maker)
Near San Antonio, TX 78254
Richard G.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 "Per previous conversation with Bryan from Techline, went back to home and swapped wires on relay. Unit no longer showing the F1E4 MW Power Relay error. Attempted to heat a mug of water. Unit ran for one second then blew the fuse. Replaced fuse with truck stock, fuse was blown again after starting microwave. Called techline and spoke with Austin, performed continuity and resistance checks on control, capacitor, and diode. Says to replace the transformer and the magnetron. Will also need fuse.SR# 7729475987; ordrng 1 W10138793 (fuse) and 1 W10836753 (transformr) and 1 WPW10693025 (magnetron), used 1 W10138793 (FUSE-THRML) from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Replaced control and control panel. Tested to complete. Unit is good to go.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/05/2021
DISHWASHER KITCHENAID KDTM404KPS0 No issues at this time. Verified all components working properly. No further issues at this time. ; O-emld tckt
Near San Antonio, TX 78245
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced icemaker. Unit harvested and called for water. Collected labor and parts cost. Tested to complete. Unit is good to go.
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/05/2021
REFRIGERATOR LG LMX25964ST/00 Customer stated previous owner of home stated something wrong with unit prior to having refrigerant line cut. Found process stub cut on unit. But when plugging unit in to test compressor the whole home lost power and could complete my diagnostics testing. Gave quote of 529.85 for P&L for SS work. Customer asked for a total quote including compressor Incase that’s the issue. Brought total up to almost 1000. Customer didn’t want to proceed with repair at that point due to cost and age of unit. Collected Sc.
Near Helotes, TX 78023
Richard G.
Job Details: 01/05/2021
RANGE SAMSUNG NX58H5600SS/AA "Customer complaint is that the bake is not working on the oven. Verified cooktop, and broil works, will need to order bake igniter.; ordrng 1 DG94-00520A (IGNITER)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Tested unit. Not cooling. Compressor running. No Freon in unit. Found leak at dye drier. Will need to replace drier and recharge. Collected service fee. ; ordrng 1 WPW10143759 (dryer)
Near Boerne, TX 78006
Jesus C.
Job Details: 01/05/2021
REFRIGERATOR JENN-AIR JFFCC72EFS02 Unit not cooling. Compressor running. Compressor making small clicking noises during run. No frost pattern on fresh food or freezer evap. Called techline. Ran test 38. Watt draw is at 59 watts. Average draw is supposed to be 155. Tech line suggest replacing compressor. Ordering non UV drier. Sr 7729642732; ordrng 1 W10843121 (filter dryer)
Near San Antonio, TX 78227
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced icemaker. Tested for harvest and unit called for water. Tested to complete. Unit is good to go.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/05/2021
DRYER MAYTAG MEDX700XW1 "Called customer, customer stated they no longer need service. Job complete."
Near Boerne, TX 78006
Colton B.
Job Details: 01/05/2021
MW-HOOD COMBO KITCHEN AID KMHP519ESS0 Showed customer how to remove and clean grease filters. Collected SC.
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/05/2021
MICROWAVE OVEN JENN-AIR JMW3430DB02 Unit is displaying F2E1 Error code Stuck/Shorted Key. Reset unit according to service procedures and the error came back. I was eventually able to get into diagnostics which revealed the error code as well as a F2E9 dating back to 2014. This unit will need a new console. This part is covered under warranty until February 28th 2023.; ordrng 1 W11236901 (console)
Near San Antonio, TX 78224
Jesus C.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFC150M0JB "Tested unit. Found front right burner not heating. Found bad switch. Will need to replace switch. ; ordrng 1 3148954 (element,surf.rf)"
Near San Antonio, TX 78230
Douglas H.
Job Details: 01/05/2021
COOKTOP ELECTRIC WHIRLPOOL WCE97US0HB00 Last trip found faulty user interface. Replaced user interface to resolve the issue. Unit performing as designed now. No further issues at this point.
Near San Antonio, TX 78230
Douglas H.
Job Details: 01/05/2021
REFRIGERATOR KITCHENAID KRFC704FPS01 Last trip found faulty compressor. Replaced compressor to resolve the issue. Held vacuum and charge. Began cooling immediately upon testing. Advised 24 - 48 hr cool down period.
Near San Antonio, TX 78233
S. L.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Removed FC door sealed both compartments. Replaced slides in FC. Customer showed me tear in left RC door gasket needs new gasket.; ordrng 2 W10830162 (gasket-fip)s and 1 W10841140 (adhesive)
Near Floresville, TX 78114
S. L.
Job Details: 01/05/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR Found ice fan freezing over and 40 C error code spoke to tech line Josh ref number 7004119268 was advised to replace auger and get service kit for Icemaker and RTV requested OTL; rqstng P&A on 1 DA81-05595A (RTV) and 1 DA82-02673A (ICE MAKER) and 1 DA97-12540G (AUGER)
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/05/2021
WASHER MAYTAG MHW5630HC0 Replaced bellow and clamps. Tested unit. Fully operational now.
Near Castroville, TX 78009
Jesus C.
Job Details: 01/05/2021
DRYER MAYTAG MEDB835DW Tested unit. F4E3 error. No airflow outside. Found vent housing damaged. Repaired vent housing . Good airflow. No further issues. Tested to complete.
Near Far West Side, TX 78245
Jesus C.
Job Details: 01/05/2021
RANGE WHIRLPOOL WFC150M0JB0 Installed new element. No further issues during testing. Tested to complete.