Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Richard G.

Richard G.

DRYER MAYTAG MED6630HC0 Customer complaint is of a vibrating when using the dryer. Found that the lint catcher housing is loose and noise stops when it is held together. Need to order housing and duct.; ordrng 1 W10906551 (moisture sensor kit) and 1 WPW10211896 (duct-lint)

Near Rhyder Ridge, San Antonio, TX 78254
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHW2 Replaced control. Tested to complete. Unit is good to go.

Near Bitterlake, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed bottom panel replaced connector with check valve. Adjusted door height tested dispenser icemaker and unit tests. All operations normal no leaks no noise customer declined email wants paper receipt mailed to her emailing office to do this..

Near Lookover Bay, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER8700DS1 Bake element shorted snapped picture WP covering service fee labor parts only quoted 165.24 labor parts and tax customer declined he has 90 days if he decides otherwise. Advised of survey and paper.; rqstng P&A on 1 W10779716 (elmnt-bake)

Near Hidden Grove Ln, Schertz, TX 78154
Ivan B.

Ivan B.

REFRIGERATOR KITCHEN AID KBFN402ESS Door gasket is defective. It is not the correct size to fit the door even after stretching. Ordered replacement and rescheduled 11/25. Collected 113.66 for service call.; ordrng 1 W10871887 (DOOR GASKET)

Near Lost Arbor Cir, San Antonio, TX 78240
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Issue stated by customer: ice maker not working. Replaced ice maker previously, verified ice maker motor turned and the ice maker called for water. Ordering control.; ordrng 1 W11114721 (cntrl-elec)"

Near Aurora, San Antonio, TX 78228
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Tested unit. No cooling. No frost pattern. Compressor will not run. Good power to inverter box. No power to compressor. Inverter is bad. Ordering new inverter. ; ordrng 1 W10710090 (invrtr-box)

Near Stacey Rd, Poteet, TX 78065
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF520PADM6 Tested dishwasher. No response from control. Good power to unit. Will need to order new control. ; ordrng 1 W10834738 (cntrl-elec)

Near Course View Dr, San Antonio, TX 78221
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Complaint was unit making noise do to bad wheel support. Replace shaft and wheel support. Unit not making noise anymore. Job complete.

Near Amalfi, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Replaced evap cover and main control board, tested unit to complete. Should cool down within 24 to 48 hours."

Near Fox Meadow Dr, San Antonio, TX 78251
Ivan B.

Ivan B.

RANGE WHIRLPOOL WFE505W0HS1 Left side burners not operating. Ordered elements and wiring harness. Rescheduled 11/21; ordrng 1 W10248261 (ELEMENT) and 1 W10275048 (ELEMENT) and 1 W11134603 (WIRING HARNESS )

Near Basse Rd, San Antonio, TX 78201
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked refrigerator. Refrigerator cooling but freezer not. Freezer iced up. Ordered evaporator motor. Customer would ; ordrng 1 W10701003 (EVAP MOTOR)

Near Stonehaven Rd, San Antonio, TX 78230
Jim G.

Jim G.

DISHWASHER MAYTAG MDB7759SAS1 Determined issue was UI. Will return to repair. ; ordrng 1 WPW10475777 (panel-cntl)

Near Bentwood Oaks, San Antonio, TX 78247
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 The parts for this call must be at the warehouse. This was a RS from Friday and I suppose sometime between the courier run on Friday and the reschedule for Monday the parts were not delivered. I spoke with the client and I set up an appointment for Wednesday. She is fine with any time of the day. I tried to call Two parties from the parts department but got no answer. Sent follow up text to parts department.; schdld next appmnt for 11/20 WED !

Near Thunder Oaks, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDC215EW1 "Checked dryer found timer shorted, replaced timer ran cycle was not running. Found fuse burnt replaced, dryer working as designed no issues. Job complete.collected parts and labor fee.; used 1 WP3392519 (FUSE) from stock"

Near Miami Dr, San Antonio, TX 78218
Christian G.

Christian G.

DRYER MAYTAG MEDC465HW0 Customer did not have receipt or proof of purchase. Declined service(did not want to pay service fee).

Near Menchaca St, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS965CIAM00 Removed icemaker hosing disconnected water line defrosted fill tube heater attempted to remove fill tube can only move it 1 inch then it gets stuck after trying to remove it for 25 minutes came to conclusion that something wasnt right called tech line spoke to JK SR number 7726417661 he said to replace whole door assembly. Call when part comes in.; ordrng 1 W10472984 (dor-fip ss)

Near Landmark Cove, Cibolo, TX 78108
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 SR# 7726084879 replaced valve also recommended the filter be replaced as that might also be at fault. Issue resolved.

Near Fawn Ridge, Cibolo, TX 78108
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW75HEFW0 Customer complaint is unit would stop during a cycle with a SD error code showing. Other times display is off drain pump is running continuously and door is locked. Tested washer. Ran through diagnostic testing with no issues. No stored error codes. Found buildup inside of air trap and on drain filter. Cleaned out buildup. Ran washer through diagnostics. No issues during testing. Issues caused by debris buildup. Advised customer to run a clean washer cycle. Washer is working properly. Collected service fee. Job complete.

Near Continental Dr W, Pleasanton, TX 78064
Doug M.

Doug M.

N N wdf520padb7 "Inspected unit for water leak,found leak coming from center of door,found inner door warped causing leak,diagnosed to need inner door liner and vent gasket ; ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket)"

Near W Lakeview, Benton, AR 72015
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 "Checked washer found leak at valve, replaced inlet valve. Ran diagnostics no further leaks or issues. Job complete; used 1 W11210459 (VALVE) from stock"

Near Culebra Rd, San Antonio, TX 78251
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "While taking sealed system apart condenser line broke at aluminum copper connection,diagnosed to need condenser ; ordrng 1 WP2313624 (condenser)"

Near AR-161, Scott, AR 72142
Richard G.

Richard G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Replaced console. Customer was able to connect unit to WiFi. Customer can monitor what the unit is doing from the app, but unable to set it remotely. He is going to contact technical support about the app. Unit is good to go."

Near Astros Ln, San Antonio, TX 78245
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Issue was a no ice ice maker. Replaced recirculating pump to resolve issue. Part was CRPd. Unit testing good.

Near Bella Colina, San Antonio, TX 78256
Colton B.

Colton B.

RANGE AMANA AER6303MFS2 Issue was an F1E0 error code and a defective RR burner. Replaced control board and burner. Unit tested good. Customer took handle off door to get it in the house. This caused issue getting the door put back together. One of the trim pieces broke. Put door back on unit without trim pieces. Unit testing good.

Near Spring Rose Dr, San Antonio, TX 78249
Doug M.

Doug M.

OVEN JENN-AIR JJW2727WS00 "Replaced upper and lower blowers due to f8e0 error code blowers running at low speed,tested unit operation checks ok ; pckd up 1 WPW10273666 (blower) and 1 WPW10273667 (blower)"

Near Ivy Chapel Rd, Little Rock, AR 72206
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Replaced drive motor and gearcase due to noisy operation,tested unit operation checks ok"

Near Choate St, Conway, AR 72032
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Used repair kit to fix crack in liner. No further issues. Tested to complete.

Near Wildcat Canyon, San Antonio, TX 78252
Jesus C.

Jesus C.

REFRIGERATOR JENN-AIR JFC2089BEM01 Installed new freezer door gasket. Old seal on gasket. No issues during testing. Tested to complete.

Near San Antonio, TX 78231
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW "Found code F6E2 stored in unit, console would engage diagnostics mode but would not advance into any of the test modes. Unit has a bad console and will need to be replaced. Replaced console and tested to complete."

Near Pr 7822, , TX 78059
Shawn W.

Shawn W.

RANGE JENN-AIR JDRP648HL00 18 inch oven door was not installed correctly. It is now installed correctly. The door being ajar was causing the light to go off occasionally. Fully functional. Job complete.

Near Monteverde Way, San Antonio, TX 78259
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced door. Fully operational. Job complete.

Near Mountain Pl, San Antonio, TX 78259
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFC0 Installed new door latch. Tested washer. Ran through diagnostic with no issues. No issues during testing. Tested to complete.

Near Kennedy Ave, Alamo Heights, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "After checking refrigerator after adding dye drier found leak at freezer evaporator, replaced evaporator vacuumed and charged unit everything checks ok at this time"

Near Susie Ct, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 "Checked washer found error codeF8E1 long fill checked water pressure to washer cold water had a slow flow, hot was normal. Washer is working as designed. Advised customer on water pressure."

Near Oak Island Dr, San Antonio, TX 78264
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF79R20DW Found faulty thermistor. Replaced faulty thermistor. Yes to survey and leave behind. ; used 1 W10902214 (THERMISTOR) from stock

Near Upper Sisterdale Rd, Comfort, TX 78013
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KEBS207SSS03 Replaced broiler element. No further issues at this point. Collected P&L.

Near Cool Water Ranch Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF520PADM7 Leveled unit. Tested unit. Door stays down with only the weight of the empty bottom rack . Issue resolved.

Near Converse, TX
Devon F.

Devon F.

WASHER WHIRLPOOL WTW57ESVW0 Customer complaint was unit would agitate right in the beginning of cycle and at the end of cycle will leave clothes wet call tech line they suggested that it was the timer and the auto fill load sensor. Quoted customer 487.08 Customer declined and said she would buy a brand new one

Near Winfield Blvd, San Antonio, TX 78239
Jim G.

Jim G.

REFRIGERATOR AMANA ASI2575GRS01 Replaced door and hinges. Unit tested properly. Issue resolved.

Near Rosalina Loop, Converse, TX 78109
Jim G.

Jim G.

WASHER MAYTAG MVWB765FW3 Confirmed water inlet issue. Diagnostics revealed LF error. Replaced water inlet valve from truck stock. Cleared error from diagnostics menu. Issue resolved. Please replenish part. ; used 1 W11165546 (VALVE) from stock

Near Aurora Sky, Schertz, TX 78154
Douglas H.

Douglas H.

WASHER MAYTAG MVWX655DW1 Found faulty water housing. Replaced. Calibrated and ran diagnostics on unit. No further issues at this point. Yes to survey and leave behind.

Near Segner Rd, Fredericksburg, TX 78624
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Checked refrigerator replaced Evaporator cover and control board per service pointer checked operation unit working normal now

Near Cimarron Dr, Floresville, TX 78114
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL KFGS366VSS01 "Customer said the whole burner cap burned to a small piece, said she had just cleaned the cooktop off. Changed out the burner cap and the ignitor and burner head worked just fine. ; used 1 WP8286816 (CAP BURNER ) from stock"

Near Martin St, Lytle, TX 78052
Ivan B.

Ivan B.

COOKTOP ELECTRIC WHIRLPOOL WCE55US0HS01 Replaced harness. Unit working properly now. No further issues at this time. Yes to survey and leave behind.

Near Kings Forest St, San Antonio, TX 78230
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT750SAHB0 Issue is soap is not dissolving all the way. Ran diagnostics no error codes. Ran a cycle and there’s good water flow to unit and spray arms. Notice there’s no hot water while unit running cycle. Call tech line to confirm that soap is not dissolving do to no hot water. Advice costumer to ran hot water sink before he run a cycle or to get hot water checked sr7726395022

Near Enchanted Rock, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Found faulty evaporator fan. Replaced evaporator fan to resolve issues. No further issues at this point. Yes to survey and leave behind.

Near Westmoor St, Fredericksburg, TX 78624
Jim G.

Jim G.

RANGE WHIRLPOOL WOS51EC0AS04 Performed a factory reset on the control. Also noticed units were in Celsius. Changed unit to Fahrenheit. Tested unit manually with laser thermometer. Issue resolved.

Near Mesa Verde, Schertz, TX 78154
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC7HB01 "Replaced console. Ran diagnostics, no errors. Conducted component checks . Fully functional. Job complete."

Near Vista Briar Dr, San Antonio, TX 78247
Jim G.

Jim G.

WASHER WHIRLPOOL WTW8040DW4 Confirmed LF error in diagnostics mode. Replaced water inlet valve. Cleared all error codes. Issue resolved. Survey prepped.

Near Keanna Pl, Schertz, TX 78154
Christian G.

Christian G.

WASHER WHIRLPOOL WTW8500DC0 Issue stated by customer: washer not starting. Replaced control and console. Ran unit through calibration test. No error code. Unit test good. Informed customer of survey.

Near Caen, San Antonio, TX 78250
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0EB2 Replaced front right surface element. Tested to complete. Unit is good to go.

Near Richland Hills Dr, San Antonio, TX 78251
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Issue stated by customer: microwave door broke during stove use. Replaced microwave door. Unit test good. Informed customer of survey.

Near San Antonio, TX 78254
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW4816FW2 Found faulty water housing. Unit is under warranty. Customer provided proof. Replaced housing. Recalibrated and tested. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW10683603 (VALVE) from stock

Near Whitetail Lane, Fredericksburg, TX 78624
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW4950HW1 Changed wash plate out. No further issues at this point. Yes to survey and leave behind.

Near N Columbus St, Fredericksburg, TX 78624
Ivan B.

Ivan B.

OVEN ELECTRIC (D JENNAIR JJW8130DDS Changed temp sensor. Unit operating properly at this time.

Near Girasole, San Antonio, TX 78258
Ivan B.

Ivan B.

WASHER MAYTAG MVWC360AW0 Replaced drain pump assembly. Unit operating properly now. No leaking. No further issues at this time.

Near Huebner Rd, San Antonio, TX 78258
Justin  R.

Justin R.

RANGE MAYTAG MER8775AS0 "Had customer preheat oven to 350 about 27 minutes ago. Temperature on meter shows 256, raised the calibration up 20 degrees but the temp only raised to 275 on the temp probe. Will need to order temp sensor and bake element. Element is covered under extended warranty. Testing broil to see if temp sensor is working correctly. Broil temp on meter showed correctly on meter. Collect service call, 162.38 remaining balance ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)"

Near FM463, Natalia, TX 78059
Richard G.

Richard G.

MW-HOOD COMBO KITCHENAID KMHC319ESS4 "Replaced magnetron, inlet cover, and thermostat. Tested to complete. Unit is good to go."

Near Bronson Creek, San Antonio, TX 78251
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 I arrived at the house to find the user interface showing PO for power outage. I checked the outlet and it was good. I replaced the control board and set it up. Noticed the freezer freezing. Defrosted the ice from the floor of the freezer. Noticed a huge gap on the freezer door. Had the thermometer in freezer reach 28 degrees before a started defrosting the ice sheet on the bottom. Checked water valve while dispensing water and found no leaks. The freezer was now taking a long time to cool. Reached 48 before I left. Tried to run diagnostics and it would not function properly. Reset the circuit breaker and tried to run it again and it was not functioning properly. I think this new control board is defective. My temp reading in the fresh food section reached 39 degrees before I left. I found oxidation on the tube going into the compressor. As per my original diagnosis we will need to have a sealed system tech come out. Order a new control board. Found

Near FM 2252, Schertz, TX 78154
Steven G.

Steven G.

RANGE WHIRLPOOL WGE745C0FS01 "Checked range found unit dead only clock was working pulled unit out and checked power found 240 volts and range was working when cord to wall outlet was moved lost power customer to replace wall outlet, range is ok"

Near County Rd 307, La Vernia, TX 78121
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF530PAYM3 "Replaced inner door, vent, inlet bezel, wiring harness, vent gasket and door gasket. Tested to complete. Unit is good to go."

Near Lazy Dove, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Changed out doors . Had a bad time with the left door. Had bad experience with Andy from Tech-Line. Called Nik for help. Nik got me on the right track, but the plastic putty knife, metal putty knife and thin screw driver could not gain a grip on the Assembly User Interface I needed to change out on the left door. I scratched the part and had previously broke a clip on the rail mulligan. Because I damaged the part and I had already been at the clients home for 4 hours, I decided to put the old door back in so she at least had a good refrigerator until I could get the damaged parts. Requesting, More experienced tech to go with me on the next visit to teach me how to do this correctly. I replaced the right door which will need to be trash. Part number in PVR does not match the number in service matters. I did not replace the left door it will need to be rescheduled. Part number in PVR does not match service matters. I will mark each as RS and let the

Near Santa Lucia, San Antonio, TX 78259
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW94HEXW2 Replaced hose. Unit no longer leaking. No further issues at this time

Near Antigua, San Antonio, TX 78259
Christian G.

Christian G.

REFRIGERATOR JENN-AIR JFC2290REP00 "Issue stated by customer: fan making loud noise. Dampener motor replaced prior 01/26/19. Replaced housing around damper motor, replaced dampener unit. Replaced torn gasket on door. Unit test good. Informed customer of survey."

Near Cantura Crest, San Antonio, TX 78250
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated by customer: dishwasher smells. Replaced sump motor and drain pump. Ran unit through diagnostic test. No error codes. Unit test good. Informed customer of survey.

Near Shoreline Dr, San Antonio, TX 78254
Ivan B.

Ivan B.

MW-HOOD COMBO KITCHENAID KMHS120ESS5 Interlock switch had broken times. Ordered replacement. Rescheduled ; ordrng 1 W11244490 (INTERLOCK SWITCH )

Near Hunters Ridge St, San Antonio, TX 78230
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR JENN-AIR JFX2897DRM02 Installed module. Unit light now working. Job complete

Near Retama Ridge, Bulverde, TX 78163
Steven G.

Steven G.

COOKTOP ELECTRIC JENN-AIR JID4436ES00 "Checked cooktop added magnet over tech line still not working, called tech line and talked to Cathy she took notes and sent notes to engineer to see what is next step in fixing problem, will let Amanda know when I get Email ; saved tckt"

Near Granburg Cir, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC415EW1 Checked washer found bad gear case . Cam nut was stripped. Broken shield. Replaced all components. Washer operating as designed. No error codes. Job complete; used 1 W10721967 (CAM) from stock

Near A St, Floresville, TX 78114
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS00 Customer complaint was unit icemaker did not make ice replace icemaker unit is operating as designed

Near Arch Bluff, San Antonio, TX 78216
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Last trip found faulty motor. Replaced motor to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Guadalupe St, Kerrville, TX 78028
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer complaint was unit was freezing in freezer compartment upon arrival tech noticed the freezer door seal was not sealing properly ordering new freezer gasket to resolve issue; ordrng 1 W10443316 (gasket-fip)

Near Winged Foot, Selma, TX 78154
Steven G.

Steven G.

WASHER MAYTAG MVWB765FC3 Checked washer replaced agitator per SL ran cycle unit checks out ok at this time

Near Drovers Path, Saint Hedwig, TX 78152
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRSC503ESS01 Gate code 1003. Issue is unit not dispensing water. Found bad water valve. Ordering new parts ; ordrng 1 W10341320 (inlet valve)

Near Rogers Pike, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED8900BC0 Checked dryer found vent to wall crushed. Moved unit forward. Ran diagnostics dryer checks good. Good heat to dryer. Job complete.

Near Lebanon St, San Antonio, TX 78223
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer complaint was unit would not advance through cycle upon arrival tech open part box and noticed that it was the wrong part rescheduling with customer for Friday with the right part; ordrng 1 W11116592 (cntrl-elec)

Near Brandon Yates, San Antonio, TX 78217
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced freezer door. No further issues at this point.

Near Johnson Dr, Kerrville, TX 78028
Richard G.

Richard G.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint is that the metal cover for the control in the back of the dryer was outside of the white plastic of the console. Placed metal cover on the inside of the console. Customer also complained that the top of the dryer does not cover the sharp edges of the sides in the back. Informed customer that we cannot adjust the top of the dryer, as it would cause the top not be flush with the front of the dryer. Unit is good to go."

Near Redbird Song, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW1 Checked washer there was good hot water coming through valve. Good pressure. No error codes. Ran diagnostics multiple times no issues. Job complete. Verified with customer there is hot water in washer.

Near Koehler Ct, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED6620HC0 Checked dryer found bad control and ACU replaced both. Ran dryer checks good. No error codes or further issues at this point. Job complete.

Near Piedmont Ave, San Antonio, TX 78203
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Issue stated by customers ice maker making ice but not dispensing. Found frost under and around ice peaked bin due to air leaking in. Ordering bracket gasket and ice door.; ordrng 1 W10765378 (bracket) and 1 W10781994 (door-ice)

Near FM1560, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Changed out door and icemaker. Tested to complete. Unit went through harvest cycle and called for water. Collected labor. Unit is good to go.

Near Maurer Ranch, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KFIS29BBMS00 Checked refrigerator found freon leak in refrigerator evaporator went to replace parts box had evaporator housing but no evaporator reordered please check next part to make sure it’s all good ; ordrng 1 W10917531 (EVAPORATOR )

Near Eden Crossing, Adkins, TX 78101
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMW2427DS01 The wrong model number was programmed into the oven. Reprogrammed to proper model number. Issue resolved.

Near San Antonio, TX 78232
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRSC503ESS00 Installed new door. All functions are working. No issues during testing. Tested to complete.

Near W Rische St, San Antonio, TX 78204
Jesus C.

Jesus C.

RANGE MAYTAG MER8600DE0 Installed new bake and broil element. Tested range. Both elements are working properly. No further issues during testing. Tested to complete.

Near Cosgrove St, San Antonio, TX 78210
Steven G.

Steven G.

WASHER MAYTAG MVWB765FC3 Checked washer replaced agitator per SL ran cycle unit checks out ok at this time

Near Drovers Path, Saint Hedwig, TX 78152
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER AMANA NED4655EW1 Unit not turning on. Found motor is not responding. ; ordrng 1 W10396029 (asm mtr)

Near Leatherstocking, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER ROPER RED4516FW0 Gave cord to customer. Collected payment for part. Job complete.

Near Applewhite Rd, San Antonio, TX 78224
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT710PAHZ1 Check heater element again it had contuniaty to it. Control board not checking 120 to element. Ordering control board. ; ordrng 1 3371618 (sub 661566) and 1 W10913611 (cntrl-elec)

Near Caroline Way, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Replaced both door gaskets. Issue resolved.

Near Tecumseh Dr, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Replaced harness. Control was not correct size but it appears the issue is resolved.

Near Eisenhauer Rd, San Antonio, TX 78218
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced housing which include water filter line heater assembly which I believe was the core of the issue. Also used sealant to close gaps in near the joints where the filler housing case meets the cabinet. Issue resolved.

Near Monteverde Way, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8400TW03 "Issue unit making noise when spinning. Found unit need new pulley and belt Ordering parts; ordrng 1 8533999 (nut) and 1 8540088C (pulley) and 1 8540101 (belt,drive)"

Near Winding View, San Antonio, TX 78260
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Found control board not working, got 120 going into control board. Unit will not go into diagnostics and will not start a cycle. ; rqstng P&A on 1 W11116592 (cntrl-elec)"

Near Co Rd 6752, Devine, TX 78016
John L.

John L.

DRYER ROPER RED4516FW "Installed components to dryer, tested after install. No more noise. Issue resolved."

Near Lakeview E Dr, Ingleside, TX 78362
John L.

John L.

RANGE WHIRLPOOL WFE320M0ES1 "Installed element, issue resolved."

Near Escondido St, Portland, TX 78374
John L.

John L.

RANGE WHIRLPOOL WFE505W0HB0 "Installed control and sensor. Set up unit, ran test for heat. Unit is heating, issue resolved."

Near County Rd 2381, Sinton, TX 78387
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Customer complaint was unit dispensing water very slowly customer stated That before the inlet valve was installed by last tech water flow fine Ordering new inlet valve to resolve issue; ordrng 1 W10498992 (valve,inlet)"

Near Blue Quail St, San Antonio, TX 78232
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed part ordered, the fan is no making the noise, appliance is working normal, no further issues"

Near Winston Ct, Victoria, TX 77904
Adam H.

Adam H.

RANGE WHIRLPOOL WFE525S0HS1 Repositioned display/control board issue resolved

Near Pasadena St, Portland, TX 78374
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed components, issue resolved"

Near County Rd 2567, Sinton, TX 78387
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH76719CS1 Found the issue was only intermittent. Service pointer w11245251 interlock assembly is required. Collected SF. ; ordrng 1 W11244490 (interlock)

Near Jasmine, Schertz, TX 78154
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW3 "The appliance isn’t in the warehouse, Confirmed with RTM, the job is complete and no longer here"

Near N Navarro St, Victoria, TX 77904
Ivan B.

Ivan B.

WASHER AMANA NTW4605EW0 Washer grinding and screeching on spin cycle. Gearcase bad. Ordered replacement and replacement belts also. Rescheduled 11/18 Customer would like appt between 11-1; rqstng P&A on 1 W10006384 (BELT) and 1 W11255272 (GEARCASE )

Near Neer Ave, San Antonio, TX 78213
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WMH31017FS0 After speaking with customer informing her only travel and diagnostic was covered customer has declined any repairs to the units.

Near Pasadena St, Portland, TX 78374
Chris S.

Chris S.

KITCHEN KITCHENAID KDPE334GPS0 "Installed the control,console,sensor,latch,wire harness and pump & motor. I did a diagnostic cycle. All operations check ok"

Near Algonquin Ct, Blacksburg, VA 24060
Adam H.

Adam H.

WASHER MAYTAG MVWB765FC3 Inspection of unit shows error codes for over suds and unbalanced load. Advise customer on proper amount of soap to be used per cycle and instructions on loading techniques for machine. Advise customer to run a couple normal cycles to flush out extra soap. Calibrated unit ran verification cycle no abnormal noise is found. Unit runs as designed

Near Mendoza St, Corpus Christi, TX 78416
Michael R.

Michael R.

WASHER ROPER RTW4516FW "Manually drained the water with no issues, no error codes, calibrated and performed a diagnostics test, the appliance is working normal"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF606ESS01 Sr# 7726398328 Ed. It is my believe that water that customer says she sees dripping now is from water that was not cleaned up from previous visit. Customer states when fridge was moved by husband she heard a splash and open the doors and a ton of water came out of the unit. On my first visit there was a layer of ice at bottom of fridge compartment that was not cleaned up when unit was set to defrost. I still called tech line to troubleshoot possible issues of water in fridge compartment. Tech line suggests checking water assembly in the roof of fridge compartment for possible leaks or damaged hose. Also to run water down drain stem to see that The drain pipe was indeed free and clear and doing it’s job. Or to check for deformity’s in bottom of fridge compartment that would cause water to not drain as designed. All three options check out no damage toes or leaks in water assembly running water down drain pipe results in good free flowing water and n

Near Greenbriar Dr, Corpus Christi, TX 78413
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Costumers electricity was out. Couldn’t test unit. But ordering a ice maker since costumer said unit is working properly except for the ice maker. ; ordrng 1 W11232541 (icemaker)

Near Evening Star Dr, Bulverde, TX 78163
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked refrigerator found items in refrigerator freezing found damper not closing properly ordered; ordrng 1 W10196393 (damper control assy)

Near County Rd 357, La Vernia, TX 78121
Uriah B.

Uriah B.

WASHER WHIRLPOOL NTW4516FW3 "F8E1Found water supply lines reversed. Corrected supplies. Found hot line off. Turned water back on. Ran diagnostic, ran auto test, all checks ok."

Near Mountainwood Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced filter housing and broken line.

Near Mattie Dr, Roanoke, VA 24012
Chris S.

Chris S.

M/W OTR KITCHENAID KMHS120ESS5 Installed the magnatron and checked operation. All operations check ok.

Near Ran Lynn Dr, Roanoke, VA 24018
Ivan B.

Ivan B.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC7HB01 Unit stuck on demo mode. Won’t reset. Control won’t allow to enter diagnostics. Ordered replacement part. Rescheduled 11/19; ordrng 1 W11105006 (CONTROL PANEL)

Near Flintstone Ct, San Antonio, TX 78213
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE320M0ES2 Found that the terminal lines were loose. Tightened and tested. Checked wiring for any grounded lines and found none. Breaker trips if all burners are on or if two burners and oven is on for a little while. Suspect breaker is bad. Cx to have electrician come out and replace breaker.

Near Tucker Rd, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Could not even open freezer door because food was frozen together. Told cx to thaw out completely and clean out food. Would return later.

Near Dansbury Dr NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Replaced thermal fuse and corrected wiring. All checks ok. Unit is stuffed into a small closet with minimal breathing room for it.

Near Electric Rd, Cave Spring, VA 24018
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HB01 "Part received had the right part number on the parts department label, but the actual part (including the Whirlpool label) were different. Marked as defective because when we opened the box, found that the glass cooktop was chipped in the corner. Need the appropriate part. Rescheduled.; ordrng 1 W11110281 (glass-door)"

Near Argos Star, San Antonio, TX 78245
Uriah B.

Uriah B.

FREEZER WHIRLPOOL MFX2571XEM0 Found ice on bottom of freezer and drain plugged up. Per SPW10632338E. Replaced duckbill with trap drain. S38253 requesting parts coverage. ; used 1 W10619951 (PTRAP KIT) from stock

Near Woods Meadow Ln, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWC465HW2 Installed gearcase and checked operation. All operations check ok. Customer will observe. I recalibrated unit as well.

Near Porters Mountain Rd, Blue Ridge, VA 24064
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 Sr # 7726401405 the unit has leaked down again. I was able to recover .8 oz of refrigerant. I pressurized the system with 130 lb of nitrogen pressure. I spent an hour or more checking for any leaks and was unable to find a leak. Tech tech line is deeming the unit as not repairable. Customer has been advised that they will be contacted in 3 to 5 days.

Near Scott Cir, Salem, VA 24153
Jesus C.

Jesus C.

RANGE KITCHEN AID KFGD500ESS04 Igniter came in damaged. Ordering new igniter. Ordering extra as precaution. ; rqstng P&A on 2 7432P143-60 (igniter- b)s

Near Arvin Dr, Terrell Hills, TX 78209
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 Customer complaint is that the washing machine vibrates excessively. Determined bad suspension. Quoted customer cost of labor and parts. Balance due is estimate only; customer will contact us if she decides to go through with the repair. Collected service call.; ordrng 1 W11130362 (suspension)

Near Ranchland Plains, San Antonio, TX 78245
Doug M.

Doug M.

OVEN AMANA AER6303MFB2 "Inspected unit found unit infested with roaches,called landlord to inform him of situation,called partner team to document,partner team said that voids warranty per file #7726369343 bill for service call"

Near Palarm Creek Rd, Palarm Township, AR 72032
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFL98HEBU0 Tested washer. Error codes F8E1. Pressure sensor is good. No blockages in air trap. Slow water from cold valve. Good supply from home. Will need to order new valve. Collected service fee. Will need to collect for part and labor. Quote 100 for labor 95 for parts. ; ordrng 1 WPW10247306 (valve)

Near Wiltshire Ave, San Antonio, TX 78209
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH53520CS0 "Inspected unit for open/close door error,found primary door switch shorted,replaced all 3 door switches,tested unit operation checks ok ; used 3 W10727360 (SWITCH) from stock"

Near War Eagle Dr, North Little Rock, AR 72116
Jim G.

Jim G.

WASHER WHIRLPOOL WFW6620HW0 Upon arrival I verified the outer retainer became loose. Realigned bellow is torn (which is on order). Corrected loose retainer. Issue is resolved until bellow arrives. Reordered bellow as a precaution. ; ordrng 1 W11314648 (bellow)

Near Castle Grove Dr, San Antonio, TX 78231
Doug M.

Doug M.

REFRIGERATOR KITCHENAID WRV986FDEM "Replaced compressor and main control due to high amp draw and compressor not ramping up to high speed not allowing unit to cool properly,tested unit operation checks ok"

Near Lone Pine Rd, North Little Rock, AR 72118
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE540H0ES1 Checked range found arching at control ordering new board. ; ordrng 1 W10586736 (cntrl-elec)

Near Colby St, San Antonio, TX 78237
Jim G.

Jim G.

WASHER MAYTAG MVWX655DW I contacted techline and spoke to Rick SR# 7726401856 who informed me splutch is at fault. Ordering actuator as a precaution and hub. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 2 WP8533953 (screw)s

Near Prince Valiant, San Antonio, TX 78218
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE334GPS0 Unit not turning on. Replace control board. And unit will not turn on. Check for 120 on outlet. Outlet measuring 120v. I found water inside door panel. Control board and UI were wet. Costumer said when unit was deliver it was left outside in the rain while the other dishwasher was been removed that’s why unit was wet. Ordering new UI. Costumer said he might be returning unit to Home Depot. ; ordrng 1 W10905153 (console)

Near Andalucia Cove, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WTW5000DW2 Spin basket is also needed for repair. ; ordrng 1 W10752719 (basket)

Near Verona Way, San Antonio, TX 78259
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows multiple error codes lid latch failure and long fill no Fill are the two that need to be addressed. Replace latch assembly and water valve to resolve issue; ordrng 1 W10682535 (latch) and 1 W10869800 (valve)

Near W Ave D, Robstown, TX 78380
Michael R.

Michael R.

DRYER WHIRLPOOL WED7500GC0 "Installed parts ordered, it didn’t solve the issue. Called tech line SR 7726396841, had me do some checks from the control board, I was not getting voltage to the neutral at the control, had me check the motor at the control, should give 3 ohms, was getting 1.5-2 ohms. Ordered motor per tech line; ordrng 1 279787 (motor)"

Near Tuscany Dr, Victoria, TX 77904
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Inspected unit, ran diagnostics. Checked components for any issues, all components passed. Issue with tower or 3-way valve, replace to resolve this.; rqstng P&A on 1 W10248595 (control) and 1 W10286069 (drier-uv) and 1 W10501260 (cover-evap) and 1 W10709318 (solenoid) and 1 W10710090 (invrtr-box) and 1 W10749500 (air-tower) and 1 W10799425 (HARNESS)"

Near Odem, TX 78370
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Icemaker is getting voltage but isn’t making ice. Will replace icemaker. ; ordrng 1 W10873791 (icemaker)

Near Ashley Ln SW, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KSRA22CNSS01 All indications point to the optics bad again. Will replace under parts warranty. Replaced in March previously. If icemaker needed. WPW10190961. 164.45; ordrng 1 W10757851 (OPTICS)

Near Sedgefield Ln, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door plastic is sunken in at the switch area causing the switch to not depress all the way. I installed a shim to provide temporary work around. ; ordrng 1 W11307224 (dor-fip)

Near Belle Ave NE, Roanoke, VA 24012
Doug M.

Doug M.

WASHER WHIRLPOOL WTW8500DC5 "Inspected unit for not starting,performed service diagnostics found f6e3,f6e2 error codes communication failure between ui and acu,verified 120v to control,performed continuity test on harness checked ok,performed endcoders test not all buttons are functioning on console,diagnosed to need acu and console ; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)"

Near Stone Wood Dr, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer could not appointment today; schdld next appmnt for 11/20 WED !

Near Ash St, Conway, AR 72034
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW3 "F0E3F5E1F0E4Lid lock performed fine in diagnostic. But it did misbehave when trying to put cycle to “rapid wash”. Seems like only in that cycle does it misread the lid lock.SR 7726201792Per techline, have cx try to use the unit on a dedicated circuit. If on dedicated circuit or tested on dedicated circuit and still misbehaving. Will need to go back and do a product report in the home. Per techline, do not order any parts after we’ve already replaced what we have. ; saved tckt"

Near Homeplace Dr, Salem, VA 24153
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDTA50SAHW0 "Damaged in right bottom front. Needs new door, springs and door hinges, tub and frame, electric box, possibly needs drain motor because every5ing was pushed back in toward the pump and motor. Recommend replacement as the amount of parts and labor do not justify repair right out of the box. Door will not open even halfway. Cx to try to get Home Depot to bring new unit since the one in her home has not even been installed yet. Will need all parts emailed to Leslie.; saved tckt"

Near Strathmore Ln, Hollins, VA 24019
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "Water was leaking from the bottom, found it was leaking from the front left of the tub, ordered tub and rescheduled the customer ; ordrng 1 W10371566 (tub)"

Near County Rd 337, Runge, TX 78151
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Inspection of unit shows compressor not starting. Replaced start device and capacitor but did not resolve issue. Compressor is now running but not cooling the unit. Replaced compressor to resolve issue.; ordrng 1 W10350564 (capacitor) and 1 W10775170 (compressor) and 1 W10798748 (start-dev), used 1 8201786 (START-DEV) from stock"

Near US-59, Freer, TX 78357
Michael R.

Michael R.

DRYER WHIRLPOOL WED7500GC0 "Installed the UI and the appliance still wouldn’t start, control was ordered and rescheduled, was not in my bin, had to reschedule the customer. Called and spoke with Nick, he will look into it; O-emld tckt"

Near Tuscany Dr, Victoria, TX 77904
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Main harness that was received came in damaged. Pictures in SD-QuickPic. Customer has been waiting over a month for unresolved issues with this unit two different times techline suggestions resulted in unresolved issue. Last time I called tech line they stated to replace wiring harness. Wiring harness appears to be an X part customer waited almost a month for part to be received. Component that was received is in fact damaged. Needless to say customer is very upset. Calling partner team to document issue. Sr# 7726001191. Unsure if customer wishes to continue with repair so have not ordered new wire harness. If customer does wish to continue with repair part number required for repair W11315992 main wire harness. Customer is on the phone with customer service now. Customer will be seeking full refund or exchange of unit. ; saved tckt

Near Main Royal Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSC503ESS01 "The customer is just not happy with ice bin cover not fitting properly as well as the gasket, there is nothing else I can do , this is a door issue, ordered freezer door; ordrng 1 LW10728959 (dor-fip)"

Near Tampa Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "Error code F7E5, the clutch isn’t engaging , I’m getting 120V to the clutch but it’s still not engaging, Ordered part to resolve issue ; ordrng 1 W10905022 (clutch)"

Near Tropical Dr, Victoria, TX 77904
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Inspected unit, ohm’d out compressor. Found that reading found are not within proper range. Issue found to be compressor, replace to resolve this issue.; rqstng P&A on 1 W10485433 (compressor)"

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced crisper drawercpver. . All checks ok.

Near Willis Hollow Rd, Shawsville, VA 24162
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL DU1055XTVS1 Replaced bimetal. Ran short test cycle. All checks ok.

Near Brookwood Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWC565FW1 "Complaint that the unit seems to be adding water during the spin cycle. Checked all wire harness connections. Checked operation in diagnostic. If callback, please pre order the control. ; used 1 WP8567668 (TIE) from stock"

Near Fallon Ave SE, Roanoke, VA 24013
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Issue is that the recirculating pump is not sensing the correct water level in the reservoir. Unit needs new recirculating pump. Pump is out of stock PSP item. Since this is a misdiagnosis I’m checking with AE to see if we can cover part for customer. If not, quoting the customer for part on return visit. ; ordrng 1 W10897719 (valve) and 1 W10908287 (pump)"

Near Bella Colina, San Antonio, TX 78256
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Inspection of unit shows no error codes. Customer complaint of interface on front of fridge would not respond. Further inspection of unit shows customer had control locked. Unlocked control issue resolved

Near E Shaeffer Ave, San Diego, TX 78384
John L.

John L.

DRYER MAYTAG MEDB765FC0 "Installed door and components, tested door after install. Door remains latched, issue resolved."

Near Kirklees Road, Corpus Christi, TX 78415
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Issue was an F2E1 error code and a missing sliding arm rivet. Replaced console, that tested good. Need a river gun to replace door rivet. Tracking one down and rescheduling.; ordrng 1 WPW10128850 (arm)"

Near Gibraltar, Boerne, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW3 Unable to remove stripped screw on Rotor/stator underneath washer. Tried screw removal kit in addition to various bits and drivers but the screw was simply too stripped. Need to return with full gearcase assembly.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator)

Near Augusta, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KBSD608ESS01 Checked refrigerator found ice cup to ice maker frozen up and causing water to spray on to freezer door and on to floor cleared ice and found cut in rubber inlet and low water pressure ordered hose and housing ; ordrng 1 W10121140 (housing water filter) and 1 W10357286 (tube-inlet)

Near Woodlands Dr, La Vernia, TX 78121
Michael R.

Michael R.

REFRIGERATOR JENN-AIR JS48SEDUDW12 "Installed components,issue resolved"

Near Tampa Dr, Victoria, TX 77904
Richard G.

Richard G.

WASHER MAYTAG MVWX655DW1 Customer complaint is that the washing machine starts on it’s own. Unit was unplugged when I arrived. Plugged unit in and it immediately entered drain cycle and would not stop. Unable to cancel it or enter diagnostics. Ordering control.; ordrng 1 W11116592 (cntrl-elec)

Near Ashbury Creek, San Antonio, TX 78245
John L.

John L.

MICROWAVE KITCHEN AID KMHS120ESS "Installed components, issue has been resolved."

Near J C Barr Blvd, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Inspection of unit gives error code for long drain. Replace drain pump to resolve issue. Had drain pump in truck stock. Calibrated and ran verification cycles issue resolved; used 1 W10727777 (DRAN PUMP) from stock

Near New York Ave, Corpus Christi, TX 78414
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KSRS25RSMK01 "Replaced ref dispenser lever, and cup fill for ice maker. Found the ice door motor not operating correctly, need to order motor. Quoted 87.77 to change out motor. ; ordrng 1 WPW10184813 (motor)"

Near FM471, Castroville, TX 78009
John L.

John L.

REFRIGERATOR JENN-AIR JS48SEDUDW12 "Helped Technician with repairs, issues have been resolved"

Near Tampa Dr, Victoria, TX 77904
John L.

John L.

RANGE WHIRLPOOL WFG320M0BB2 "Installed valve, tested. Unit now functions, issue resolved."

Near Hill St, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Install components issue resolved.

Near Merlin Pl, Corpus Christi, TX 78414
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5700XW3 "Issue stated by customer: basket making loud noise, won’t agitate. Basket denied by customer due to water already in replacement basket, please reorder. Ran diagnostics, unit operates through full cycle. Does shake during spin. Tested suspension, need to order suspension.; rqstng P&A on 1 W10257086 (suspension) and 1 WPW10521297 (spin basket)"

Near Welles Arbor Cir, San Antonio, TX 78240
John L.

John L.

OVEN KITCHEN AID KOSE507ESS03 "Inspected unit, ran diagnostics no errors received. Determined that main control is issue. Will need to replace to resolve this. Customer will put repairs on hold in order to get an extended warranty plan. Part needed if going to repair W11040195"

Near 2nd St, Portland, TX 78374
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed icemaker, issue has been resolved."

Near Frio Dr, Portland, TX 78374
John L.

John L.

RANGE WHIRLPOOL WGG745S0FS02 "Inspected unit, found issue with regulator switch being set to off. Turned on valve, tested. Issue has been resolved."

Near Bluebelle Ln, Corpus Christi, TX 78416
Jim G.

Jim G.

COOKTOP ELECTRIC JENNAIR JIC4536XS Visually confirmed cracked cooktop. Cooktop will need to be replaced. ; ordrng 1 WPW10396765 (cooktop BLACK )

Near Eagles View, Spring Branch, TX 78070
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7500GC0 "Installed part ordered, calibrated and performed a diagnostics test. The valve is no longer leaking by and appliance is working properly"

Near Louie Walker Rd, , TX 77979
Colton B.

Colton B.

DRYER MAYTAG MEDB835DC4 "Issue was no heat on sensor settings. Replaced control and UI, still no heat. Called techline who asked me to put wet clothes in. Unit seemed to be heating now. Unit tested good. Talked to customer about survey."

Near Presidio Ledge, Boerne, TX 78015
Ivan B.

Ivan B.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Replaced control assembly. Unit working properly at this time. No further issues. Yes to survey and leave behind.

Near Olive Way, San Antonio, TX 78259
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW5620HW0 Replaced electronic control. Unit now working properly. No further issues at this time.

Near Market Hill, San Antonio, TX 78256
Jim G.

Jim G.

DISHWASHER MAYTAG MDB4949SDZ0 "I confirmed water is available at the inlet valve, proper function water fill switch, and that there is 120vac at the water inlet valve pin 1&3. Faulty water inlet valve. SR# 7726385744; ordrng 1 WPW10327249 (water intake valve)"

Near River Way, Spring Branch, TX 78070
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Found fridge evaporator frozen, need to order evap cover with harness. ; ordrng 1 W11284394 (cover-evap)"

Near Flora Springs, San Antonio, TX 78253
Jim G.

Jim G.

RANGE WHIRLPOOL WFE505W0HZ1 Customer had an unexpected conflict. Reschedule for next week. ; schdld next appmnt for 11/19 TUE !

Near Highpoint Ln, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC604FSS00 Checked refrigerator. Found fan motor faulty ordering evap cover assembly for fan motor.; ordrng 1 W10865106 (cover-evap)

Near Silverhorn Dr, San Antonio, TX 78216
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 After previous door installation the unit continues to have significant frost build up. Explained that sealant was used but I was informed the wrong sealant was used. The unit is deemed non-repairable. Mike SR# 77262638294SR# 7726382904

Near Castello Way, San Antonio, TX 78259
Devon F.

Devon F.

WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit making loud noise. Replaced inlet valve to resolve issue unit operating as designed.

Near Flint Rock Way, Converse, TX 78109
Jim G.

Jim G.

COOKTOP GAS JENN-AIR JGCP548HL00 Checked unit. Verified all electrodes are not activating. Verified power at outlet. Also found no power to electric griddle. I cannot access the unit until cabinet maker frees up the unit. Also requesting helper tech. Contacted techline and spoke to Butch SR#7726388564 who informed me that there has to be an issue at the power cord connection to ; schdld next appmnt for 11/19 TUE 8-11

Near Pacific Pl, Spring Branch, TX 78070
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW8620HC1 "Complaint is unit shaking or walking. Found shipping bolts still installed in unit. Removed shipping bolts tested spin cycle. Unit good to go, left behind survey pamphlet."

Near Culebra Rd, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Checked refrigerator found temps in freezer and refrigerator at 0 degrees and 36 degrees, customer said ice maker not cutting off, ice poured on to floor when she opened door. Replaced ice maker unit is working normal now ; used 1 WPW10300022 (ICE MAKER ) from stock"

Near Village Briar, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL GI6FARXXB02 Checked refrigerator found freezer light and refrigerator lights not working. Evap fan intermittent. Ordering new control. Needs authorization.; rqstng P&A on 1 W10285199 (cntrl-elec)

Near Jeanette Dr, San Antonio, TX 78216
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KURR204ESB00 Issue was a dented door panel. Replaced door wrap to resolve issue. Customer saw unit before we left. Informed customer of survey.

Near E Hosack St, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FPS Found issue to be broken heater lines to the fill tube. Ordering fill tube to resolve issues. ; ordrng 1 W10853597 (tube-water)

Near Connemara Dr, Boerne, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTM404ESS3 Customer issue is a no fill dishwasher. Dishwasher filled when we were there. Issue believed to be something stuck under the fill switch that worked its way out. Unit testing good now.

Near Boerne, TX 78006
Richard G.

Richard G.

RANGE WHIRLPOOL WEE510S0FB2 "Customer complaint is that one of the burners turns on by itself. Entered diagnostics, found error code F2E1 A/D converter failure, F1E1 internal board failure. Cooktop was damaged due to stovetop overheating. Need to order control and cooktop.; ordrng 1 W10894098 (cntrl-elec) and 1 W11040044 (cooktop)"

Near Marbach Oaks, San Antonio, TX 78245
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRMF706EBSO1 Customer complaint was unit lights dot work upon arrival unit lights work fine checked power at outlet and checked for error codes no faults found. Customer stated her husband unplugged unit and plug back in and lights come on for a couple of days told customer next time unit lights go out do not unplug and call us for service. Unit is operating as designed.

Near Meadowland, Universal City, TX 78148
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Conducted diagnostics and received error code F6E4 User Interface/ Appliance Manager state status mismatch. I also received error code F8E0 Lower Fan speed underspeed. I am ordering Copernicus ACU, HMI Central UI board Control Panel Assembly, Lower cooling fan and convection fan. Set appointment for next Tuesday; ordrng 1 W10722667 (motor-fan) and 1 W11107244 (console) and 1 W11200129 (blower) and 1 W11253186 (cntrl-elec)"

Near S St Mary's St, San Antonio, TX 78205
Steven G.

Steven G.

OVEN ELECTRIC (D KITCHENAID KODE500ESS01 "After rechecking lower found hidden thermostat behind blower, checked and found thermostat was bad replaced thermostat checked operation unit working properly now ; used 1 WP4449751 (THRMST-FIX) from stock"

Near El Portal Dr, San Antonio, TX 78232
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HV0 "Customer complaint is that the oven will stop working while it is cooking. If they increase the bake temperature it will start cooking again, but will then stop again after a few minutes. Entered diagnostics and found error codes F1E0 internal board failure. Need to replace the control. Ordering control.; ordrng 1 W11256088 (cntrl-elec)"

Near Cavern Trail, San Antonio, TX 78245
Devon F.

Devon F.

DRYER WHIRLPOOL WED4815EW1 Customer complaint was unit would not start. Replaced thermostat unit operating as designed.

Near Copper Cove, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Checked refrigerator when I arrived and found ice maker is making normal ice, don,t know what happened with water flow, but is making normal ice now customer to watch and call if any problems"

Near Vidorra Cir Dr, San Antonio, TX 78216
Jesus C.

Jesus C.

WASHER MAYTAG MVWC425BW0 Called customers. Customer wants to reschedule. ; schdld next appmnt for 11/19 TUE !

Near Oakwood Dr, San Antonio, TX 78228
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Issue stated by customer: refrigerator making loud noise from air vent. Found baffle motor operating very loudly. Ordering parts.; ordrng 1 W11164593 (diffuser)

Near Spring Rain, San Antonio, TX 78249

View More