We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Little Rock, AR 72227
Micheal
Job Details: 04/06/2022
"Replaced new sump assembly due to loud grinding noise, this was a brand new sump/motor assembly. Tested for leaks and proper operation...file number 7733316811. New motor will not run. Motor has correct voltage, no bad grounds. Unit is pumping out correctly filling correctly but will not wash. Contacted and documented with tech line ordered another sump assy W11416363. Shows factory back order ; ordrng 1 W11416363 (Sump), dspstn on spec-tagged invntry: 1 W11416363 PUMP AND MOTOR"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Little Rock, AR 72211
Micheal
Job Details: 04/06/2022
Replaced open cycle stat and thermal overload from truck stock 279816. Customer purchase new vent hose but did no get the clamps. Advised customer to get clamps and I could not install vent hose. Tested unit and found operation normal ; used 1 279816 (Cut-off) from stock
We serviced a
MAYTAG I-ENABLED DW
Model MDB4949SHZ1
Near Little Rock, AR 72211
Micheal
Job Details: 04/06/2022
Inspected unit and found failed acu and ui. During diagnostics unit shut completely down. Have correct voltage to acu but no operation. Acu shows factory back order. Rescheduled 1 month out.; ordrng 1 W11395600 (Panel) and 1 W11225084 (ACU)
We serviced a
MAYTAG LAUNDRY
Model MVWX655DW1
Near Hot Springs, AR 71913
Blake D.
Job Details: 04/06/2022
"Called customer, informed them of an emergency and reschedule for tomorrow, customer needs the morning time for tomorrow; schdld next appmnt for 4/7 THU AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Benton, AR 72019
Blake D.
Job Details: 04/06/2022
"Replaced compressor, tested unit compressor now stays on and the unit is running, ran the unit for 10-20 mins found refrigerator to start blowing cold air, unit operation checks okay"
We serviced a
WHIRLPOOL WASHER
Model RTW4640YQ1
Near Shawsville, VA 24162
Uriah B.
Job Details: 04/06/2022
Checked all operations. Found unit siphoning out water due to drain pipe positioning. Customer needs to be billed.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Victoria, TX 77904
Michael
Job Details: 04/06/2022
The appliance isnt cooling, 36.8 degrees, I plugged the appliance in and the compressor wasnt coming on, waited a couple of minutes and it spiked up to 11.15 amps when it tried to start and shut off, did it twice, it finally started and it leveled off at 1.40 amps. The compressor is very hot to the touch, loud and rattle, the compressor needs to be replaced, this is a sealed system issue, ordered the compressor. Please reschedule the customer with a sealed system technician ; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 1 W11198881 (Start dev)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWP575GW0
Near Hollins, VA 24019
Uriah B.
Job Details: 04/06/2022
Needs drive hub. Drive hub is stripped. ; ordrng 1 W10528947 (Drive hub)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victoria, TX 77904
Michael
Job Details: 04/06/2022
I called and spoke with customer. I have another job scheduled for Friday, the 8th. Rescheduled this job for the same day; schdld next appmnt for 4/8 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Victoria, TX 77901
Michael
Job Details: 04/06/2022
The appliance is cooling properly, temperature in the RC 45 degrees and 25 degrees in the FC. The amps were at .65, low on Freon, removed the back panel in the FC, found there is a leak on the top right where the line comes into the evaporator. This is a sealed system issue, please reschedule the customer with a sealed system technician. Ordered the drier and evaporator just in case.; ordrng 1 W11490399 (Drier) and 1 W11103612 (Evaporator)
We serviced a
WHIRLPOOL I-ENABLED DW
Model MDB4949SDZ0
Near Cloverdale, VA 24077
Uriah B.
Job Details: 04/06/2022
"Main pump bearings most likely going bad. No issues with pump operation at this time, just noise. Customer to call if she wants work done. ; ordrng 1 WPW10591570 (Pump and motor assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Calliham, TX 78007
Adam
Job Details: 04/06/2022
After installing one of several of the light modules issue has been resolved. The reason labor was so high is because customer had me looking at a possible clogged P-trap in the back of the refrigerator. P-trap is still an issue but original problem has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/06/2022
S191AQ needs led module. ; ordrng 2 W10695459 (Led module)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Corpus Christi, TX 78410
John L.
Job Details: 04/06/2022
Unit has issues producing, customer reset icemaker. Reset help icemaker produce ice again but only for a short while. Possible issue with icemaker and or control. Replace these components to resolve issue on this unit.; ordrng 1 W11456119 (Control) and 1 W11088559 (icemaker)
We serviced a
WHIRLPOOL KITCHEN
Model WRS555SIHZ03
Near Vinton, VA 24179
Uriah B.
Job Details: 04/06/2022
Overspray causing issues with arm operation. Needs new door. ; ordrng 1 LW11026425 (Freezer door.)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Inez, TX 77968
Michael
Job Details: 04/06/2022
Installed the heat element, tested the appliance its leaking from the back right corner of the pump assembly cannot tighten anymore than I have. It looks like it may have a crack, unable to stop it from leaking. Reordered the pump assembly. Please reschedule the customer when the part comes in.; ordrng 1 W11416362 (Pump/motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/06/2022
Drain hose has hole in it. Needs drain hose; ordrd 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Corpus Christi, TX 78410
John L.
Job Details: 04/06/2022
Inspected unit, found issue to be with ventilation in home. Unit unable to exhaust when connected to home exhaust vent and is causing blow back into washroom. Customer will need to have someone come out and look into exhaust port.
We serviced a
WHIRLPOOL KITCHEN
Model WDF590SAJM0
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/06/2022
Replaced inlet valve and control. Ran multiple checks. All checks ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Odem, TX 78370
John L.
Job Details: 04/06/2022
Inspected unit, ran diagnostics. No errors pulled, unit went through test cycle. Heater never came on. Will need to order heater, thermostat, and control to resolve issue.; ordrng 1 W10834731 (cntrl-elec) and 1 W10441445 (heater) and 1 3371618 (sub 661566)
We serviced a
WHIRLPOOL KITCHEN
Model KDTM404KPS0
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/06/2022
Unit does not fall under the service pointer per its serial number. Unit does not need a replacement. All operations check ok. ; used 1 Wp8567668 (Tie) from stock
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS1
Near Beeville, TX 78102
Adam
Job Details: 04/06/2022
Customer complaint of gas smell coming from stove. Through process of elimination theyve determined center burner is leaking gas most likely from manifold. Replace manifold to resolve issue; rqstng P&A on 1 W10826727 (manifold)
We serviced a
KITCHENAID KITCHEN
Model KICU509XBL00
Near Roanoke, VA 24015
Uriah B.
Job Details: 04/06/2022
Found fuse obliterated. Needs fuses and SL module. ; ordrng 1 W10857232 (SL module) and 2 W10328492 (Fuse)s
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rockport, TX 78382
John L.
Job Details: 04/06/2022
Inspected unit, found issue with electrical. No power coming through one side, reset breaker issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Salem, VA 24153
Uriah B.
Job Details: 04/06/2022
Ice dispenser still dropping ice and getting caught in dispenser. Will order ice container and dispenser motor. ; ordrng 1 WPW10558424 (Ice container) and 1 W10884561 (Dispenser motor)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Corpus Christi, TX 78412
John L.
Job Details: 04/06/2022
Installed control and UI panel, tested after installation.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Victoria, TX 77901
Michael
Job Details: 04/06/2022
The customers said the water keeps draining and filling. F8E1 no fill/long fill error code, cleared error code. I found the drain was laying on the ground which would cause it to constantly drain. It needs to be at least 36 inches high for it to work properly. Corrected the problem, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Corpus Christi, TX 78413
John L.
Job Details: 04/06/2022
Installed compressor and evaporator, vacuumed unit. Unit held vacuum, charged unit with 6oz of refrigerant. Unit holding charge and pressures stabilized. Unit is cooling and issue has been resolved.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Beeville, TX 78102
Adam
Job Details: 04/06/2022
Customer complaint of unit not working. Inspection of unit shows error code for long Phil know Phil. Manually testing hot and cold water valves Results in very low water volume coming from valve. Unhooking supply line and testing water volume from tap results in little to no water coming from the home. I explained the situation to the customer and advise them to contact professional plumber to resolve issue
We serviced a
AMANA DRYER
Model NED4655EW1
Near Victoria, TX 77901
Michael
Job Details: 04/06/2022
The customer said the dryer is making a loud noise and takes too long to dry the clothes. I turn the appliance on, something is hitting when its turning. Removed the front panel, found a key that was stuck causing the noise, found the vent was clogged on the outside, cleared it out, the appliance is heating properly and has good airflow, no longer making the noise, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Goliad, TX 77963
Michael
Job Details: 04/06/2022
The test in RC 53 degrees, 33 in the FC, I removed the back cover, the coil was completely covered in dust/dog hair. Blew it out with the customers air compressor. Plugged the appliance into a kill a watt meter. The amps spiked up to 10.25 amps twice and then it started up leveled off at 101 amps. The compressor is really hot to the touch, I believe the compressor is overheating and locking up, needs to be replaced. Ordered the compressor, please reschedule with a sealed system technician.; ordrng 1 W11092625 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Goliad, TX 77963
Michael
Job Details: 04/06/2022
The customer was hearing a tapping noise when its in the spin cycle. I started a drain and spin cycle, I heard the noise, found the power cord tapping against the back of the washer, corrected the problem, no longer making the noise. She also said its squeaking on the spin cycle, I heard the squeaking noise, moved the appliance forward, its level, tested the spin cycle with a load in it, no longer making the noise, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Kingsville, TX 78363
Adam
Job Details: 04/06/2022
Installed icemaker cycled unit issue resolved
We serviced a
FRGIDAIRE REFRIGERATOR
Model LGHB2869TF
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/05/2022
Installed new fill tube. No further issues. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/05/2022
Tested unit. Belt slipped off pulley. Reinstalled belt. No further issues. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near Boerne, TX 78006
Sebastian
Job Details: 04/05/2022
Found that the plug was not connected to the wiring from the install made correction tested unit good to go
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Schertz, TX 78154
Chris S.
Job Details: 04/05/2022
Replaced agitator tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78247
Garry
Job Details: 04/05/2022
Customer complaint of washer not working. Upon my last visit to this residence, I identified a broken belt, worn cam, and faulty shifter. Replaced Cam (W10721967), Shift Actuator (W10913953), and Drive Belt (W11239857). Tested unit and machine is functioning as designed. Job complete, unit is good to go. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Helotes, TX 78023
Sebastian
Job Details: 04/05/2022
Found that the gear case is leaking oil and mechanically malfunctioning gave customer quote to rebuild this part of the unit customer to move on to new unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near San Antonio, TX 78232
Garry
Job Details: 04/05/2022
Customer complaint of DW not cleaning dishes. Found stored fault code F4E3(Wash Motor not Running) in diagnostics. Observed Pump & Motor failure during the course of 2 diagnostic cycles. Customer has decided to consider repair vs replacement & will contact us if she decides to repair the unit. If customer chooses repair, we will want to order 1 Pump & Motor Assembly (W11087376). Job complete, no further issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Antonio, TX 78217
S
Job Details: 04/05/2022
Upon arrival switched out faulty water valve with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 04/05/2022
I verified a faulty control panel. Ive replaced it. Issue is resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78240
Garry
Job Details: 04/05/2022
Customer complaint of upper rack coming off track. Found Rack Stops to be worn. Replaced Rack Stops (WPW10508950) and tested unit. Job complete, unit is good to go. No further issues at this time.
We serviced a
KITCHEN AID COMPACTOR
Model KTTS505EPA0
Near San Antonio, TX 78249
Sebastian
Job Details: 04/05/2022
7733352643 Found that this unit has been damaged by shipping pictures attached confirm with tech line that the frame is damaged as the front door is very off by almost a half inch or more. Gave customer contact information along with SR number; rqstng P&A on 1 W10242567 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Schertz, TX 78154
Chris S.
Job Details: 04/05/2022
Replace control board tested unit and still not getting any power to it check plug for voltage not getting any power customers gonna call attrition to check to see if its a bad breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Kerrville, TX 78028
Drew
Job Details: 04/05/2022
Upon arrival found ice build up on evap, called tech line and spoke with Scott and received sr#7733354758. Was told to remove evap cover and test harnesses, found heater harness not attached. Re attached harness and heater kicked on. No further issues at this point
We serviced a
JENNAIR COOKTOP GAS
Model JED3430GS01
Near Spring Branch (unincorporated community), TX 78070
Jim G.
Job Details: 04/05/2022
I verified a sharp edge at the downdraft vent. The seam was loose between the frame and the motor which was very sharp. I used a strip of HVAC tape to cover the seam and prevent another injury.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78232
S
Job Details: 04/05/2022
Upon arrival customer stated unit would make a loud screeching noise. Verified a faulty gear case. Ordering 1 W10870910 to resolve issue. ; ordrng 1 W10870910 (Gear case)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78240
Garry
Job Details: 04/05/2022
Customer complaint of upper rack coming off track. Found Rack Stops to be worn. Replaced Rack Stops (WPW10508950) and tested unit. Job complete, unit is good to go. No further issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near San Antonio, TX 78216
S
Job Details: 04/05/2022
Upon arrival customer stated unit would not drain. Tested unit and unit functions as designed. Advised customer if the unit acts up within the 90 days we will come out and free of charge. No error codes on unit. No further issues at this point.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Rio Medina, TX 78066
Jesus C.
Job Details: 04/05/2022
Installed drier. Used nitrogen to check for leaks. Found leak on fresh food evaporator. Replaced evaporator. Recharged unit. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78260
S
Job Details: 04/05/2022
Upon arrival customer stated unit would make a grinding sound while agitating. Tested unit. No error codes. Entered diagnostic mode and tested u it in high spin and high agitation. No weird or off sounds with the unit. Advised customer to record the issue if it comes up again. Found no issues with the unit. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Garry
Job Details: 04/05/2022
Customer complaint of washer leaking water. Arrived to observe house drain overflowing when machine was draining water. Advised customer that her house drain was the issue, that repair is beyond the scope of our services, and that she needs to contact a licensed plumber for resolution. Job complete, no further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bulverde, TX 78163
Chris S.
Job Details: 04/05/2022
Replaced shelf everything working as designed.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near San Antonio, TX 78238
Garry
Job Details: 04/05/2022
Customer stated washer not spinning & that clothes are coming out wet at the end of each cycle. No stored fault codes. Found issue to be stripped Basket Hub. Ordering Basket Hub (W10528947) to resolve issue. Please schedule for soonest availability once parts arrive. ; ordrng 1 W10528947 (Basket Hub)
We serviced a
JENN-AIR ICEMAKER (STANDA
Model JIM158XYCX0
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 04/05/2022
Last tech found unit needed cleaning and found a faulty bin thermistor. Replaced bin thermistor and did a cleaning on unit. Advised customer once cleaning cycle is done (45 minutes to an hour) power unit back on and allow unit to make ice, then dump first full batch of ice. Unit is functioning as designed now. No further issues at this point.
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near San Antonio, TX 78218
Daniel
Job Details: 04/05/2022
Customer reported she had duct changed and vents cleaned with still no change. Customer stated all fabrics drying as they should expect for fleece and dry fit. Checked for error codes found none. Found that dryer was giving heat in all modes as it should. Called Techline and Techline stated that at this point it was a fabric issue since dry fit and fleece are the only fabrics not drying thoroughly. Customer stated she only uses delicate mode for those type of fabrics and Techline stated to make sure the temp was at max and dry is at max. Customer stated she had never put the temp to max before because she was worried it might damage her clothes. Unit functioning as designed. Sr 7733140511
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kerrville, TX 78028
Drew
Job Details: 04/05/2022
Upon arrival called tech line per notes, spoke with Travis from tech line and received sr#7733353353. Was told to recalibrate the unit and its good to go. No further issues at this point
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78249
Chris S.
Job Details: 04/05/2022
Replaced seal and tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78233
Daniel
Job Details: 04/05/2022
Unit out of warranty. Customer reported washer never spinning or lid never locking. Upon arrival checked for error codes. Found error codes F2E1stuck key, F7E5shifter fault, F0E5off balance, F5E1lid lock fault. Tested unit and found that lid would never lock but still start up. Every time the washer was about to spin the gearcase would make a loud hesitating noise. Found issues to be faulty lid lock and gear case. Gave customer quote and customer decided it was a better decision to purchase a new unit.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78240
Sebastian
Job Details: 04/05/2022
Replace the sensor that was snagging clothing the new part is a new model customer to monitor
We serviced a
JENNAIR COOKTOP ELECTRIC
Model JED8130ADB
Near San Antonio, TX 78258
S
Job Details: 04/05/2022
Upon arrival spoke with customer at the door. Customer stated the unit was built and installed in 2006. Looked up unit for parts and found that component and wiring harnesses were discontinued. Customer stated the father in law poured water down a burner and caused a shortage. Relayed to customer that harnesses were discontinued. Customer states they will buy a new unit they just wanted a second opinion. Since I didnt step into the home Im going to consider a consultation and a Courtesy Call. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78203
Jesus C.
Job Details: 04/05/2022
Installed new drain hose and clamp.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD77EC0HS02
Near San Antonio, TX 78260
Jim G.
Job Details: 04/05/2022
I replaced upper oven control and door latch. Issue was resolved also walked customer through downloading update and linking appliance to profile. Issue is resolved.
We serviced a
SAMSUNG WASHER
Model WF45R6100AP
Near San Antonio, TX 78224
Jay
Job Details: 04/05/2022
Neede weight balancer. Also need bolts to secure it. Red ring bolts. ; ordrng 3 DC97-02412A (Bolt)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near San Antonio, TX 78224
Jay
Job Details: 04/05/2022
Customer states water taste funny almost like tap water. Ordering reservoir. ; ordrng 1 W11269264 (Resivoir)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78070
Douglas H.
Job Details: 04/05/2022
Customer stated unit never cooled after repair. Ran pressure testing, pressures Indicating a leak in SS when testing each section pressures indicate a leak. Pressures remained the same for both rc and fc low side minus 20 in a vacuum and high side at 90 psi. Pressures also didnt equalize when unit turned off, will likely need to blow system out with nitrogen. Also finding issue with compressor again. Ordering compressor and both evaporators to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11492867 (Rc evap) and 1 WPW10608485 (Frz Evap) and 1 W10832994 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near San Antonio, TX 78239
Daniel
Job Details: 04/05/2022
Customer reported grinding noise when washer in use. After inspection found that gearcase was the cause of the excessive grinding noise. Replaced gear case and tested unit. Unit now functioning as designed without any grinding/excessive noise.
We serviced a
LG DRYER
Model DLE1101W
Near San Antonio, TX 78258
Jim G.
Job Details: 04/05/2022
I replaced the control. Issue is resolved. I additional labor for part installation since the initial attempt to repair was unsuccessful.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near San Antonio, TX 78258
S
Job Details: 04/05/2022
Upon arrival replaced Faustos icemaker. Noticed the drain from the freezer was clogged and frozen over. Removed obstruction and steamed drain. Unit functions as designed. No further issues at this point. Invoiced 429.86.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78239
Daniel
Job Details: 04/05/2022
Customer reported dryer not heating and clothes coming out damp. Upon arrival found that dryer was throwing minimal heat. Unplugged the vent hose from wall and tested unit. Unit now heats up 100% better. Found that dryer vent through the house is going up and out of the top side of the house. Vent is probably clogged which is causing the dryer not to dry correctly. Advised customer to get the vent cleaned out. Unit is functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near San Antonio, TX 78247
Chris S.
Job Details: 04/05/2022
Customer stated washer was walking. Found issue to be legs were not even and she was getting an overload error code told her how to use washing machine properly tested unit everything working as I know after fixing legs.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Converse, TX 78109
Daniel
Job Details: 04/05/2022
Returned with part to replace. Installed new light socket and tested unit but light still did not power on. At this point it seems like its a control issue. Ordering all control parts. Will return when parts are available to repair. ; ordrng 1 W11040881 (Control panel) and 1 W11545876 (Control) and 1 W10639186 (Control bracket) and 1 W11192682 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Converse, TX 78109
Daniel
Job Details: 04/05/2022
Returned with parts to replace. Installed both freezer and fridge gaskets. Checked for gaps and found none. New gaskets will prevent any heat from entering cabinet which was causing the excess condensation/frost in freezer. Unit functioning as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Atascosa, TX 78002
Jay
Job Details: 04/05/2022
Replaced strike and lock assy. No change. Ordering hinges. Customer requesting last appointment of the day. ; ordrng 1 W11551369 (Left hinge) and 1 W11551376 (Right hinge)
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78252
Jay
Job Details: 04/05/2022
Replaced spark ignitior. Unit working as it should.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 04/05/2022
Last trip found damaged rotor and slider and found issue with drain pump. Replaced all 3 parts to resolve the issues. Ran auto testing to check unit. Unit is functioning as designed now with normal noise. No further issues at this point. Sb web has unit under warranty.
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Center Point, TX 78010
Drew
Job Details: 04/05/2022
Upon arrival found there was 2 areas of the frame that are risen, one sticking out about 3mm and the other about 1mm. Called tech line Spoke with Andrew and was told to reform the gasket with heat and seal door shut so it can reshape. Received Sr#7733352031. Customer stated he will contact place of purchase to see if there was anything they could do for him. No further issues at this point
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near San Antonio, TX 78259
S
Job Details: 04/05/2022
Upon arrival switched out faulty wire harness with new. Tested unit and unit functions as designed. Noticed lower harness comes with the pressure switch hose. Returning part. No further issues at this point.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS08
Near Saint Hedwig, TX 78152
Daniel
Job Details: 04/05/2022
Returned with part to replace. Installed new turntable driver and tested unit. Unit now functioning as designed. Upon leaving residence crustier came out and stated there was a burning smell that he had experienced in the past with the unit. It smelled like burnt plastic. Customer stated he had originally thought that the original turntable driver had fallen inside unit which might be the cause for the smell. Will have to come back with second tech to remove unit. Rescheduling for 4-19-22 ; schdld next appmnt for 4/19 TUE !
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Antonio, TX 78248
Jim G.
Job Details: 04/05/2022
Replaced moisture sensor and dryer kit. Issue is resolved.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 04/05/2022
Installed new gas regulator valve to attempt to resolve the issue. Advised customer still may hear the noise as per whirlpool techline (contacted last trip) that is a normal sound to hear. The hopes of replacing the valve was to see if we could quiet down the noise. Tested the unit, unit testing good, did the same thing. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near San Antonio, TX 78248
Jesus C.
Job Details: 04/05/2022
Installed new evaporator. No further issues during testing. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Antonio, TX 78248
Jim G.
Job Details: 04/05/2022
Replaced moisture sensor and dryer kit. Issue is resolved.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOS51EC0AS01
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 04/05/2022
Customer stated unit control panel not coming on after a self clean. Found issue to be blown thermal fuse. Replaced thermal fuse to resolve the issue. Verified unit heating properly prior to departure.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FTS00
Near Boerne, TX 78015
Douglas H.
Job Details: 04/05/2022
Customer stated another company replaced the compressor and then stated the evaporator had a leak. Confirmed a leak in the evaporator, also found a broken fan shroud. Ordering evaporator and fan shroud to resolve the issue. Evaporator is oos. ; ordrng 1 WP2306093 (Evaporator) and 1 WP2182120 (Fan scroll)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near San Antonio, TX 78218
Chris S.
Job Details: 04/05/2022
Last visit came and changed out all burners and left front and rear where still acting up. So I ordered switches and burners. Replaced parts and now right front burner not working now. Customer said the whirlpool told him if we have to order more parts to demon unrepairable. Im gonna have to order right front burner and right front switch to customer doesnt want repairs anymore he wants to replace so hes gonna call whirlpool back to get it replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/05/2022
Tested unit. Compressor locked. Will not run. Will need new compressor. ; ordrng 1 W10780378 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near San Antonio, TX 78255
Douglas H.
Job Details: 04/05/2022
After repair of unit on other ticket, customer called into say the membrane was the wrong color. Prior to installation of new membrane customer approved of replacement part. Installed membrane to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Converse, TX 78109
Chris S.
Job Details: 04/05/2022
Replaced drain pump tested unit everything working correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near San Antonio, TX 78261
Douglas H.
Job Details: 04/05/2022
Last trip found damaged freezer door. Replaced freezer door with help from assistant, unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78209
Garry
Job Details: 04/05/2022
Customer complaint of lid not locking and washer not starting cycle. Found issue to be faulty Latch. Replaced Latch (W11394572) and tested unit. Job complete, unit is good to go. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near San Antonio, TX 78234
Garry
Job Details: 04/05/2022
Customer complaint of washer not starting/door not locking. Arrived to confirm complaint and retrieved an F5E2 stored fault code from diagnostics. Found door lock harness loose and nearly disconnected. Reconnected harness and tested unit. Job complete, unit testing good. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78254
Sebastian
Job Details: 04/05/2022
Found that there is no plumbing for the dishwasher to connect to there is a roughed in line but no actual valve to connect to this is an install issue they must install valve and also connect a unit there will be charges to reconnect unit.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC75EC0HV01
Near San Antonio, TX 78245
Jay
Job Details: 04/05/2022
Found error code f6e0, ui lost communication. Customer states that pretty often it will reset its date and time by itself. 10instances of the error code all within a few days. Ordering ui and control. ; ordrng 1 W11428562 (Ui) and 1 W11261165 (Control)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near San Antonio, TX 78245
Jay
Job Details: 04/05/2022
Replaced gasket. Unit working.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0AS02
Near San Antonio, TX 78254
Jay
Job Details: 04/05/2022
Replaced interlocks. No change. Door hinges have play in them. Ordering hinges. Requesting first appointment of the day. ; ordrng 2 W10874474 (Door hinge)s
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HB01
Near Boerne, TX 78006
Drew
Job Details: 04/05/2022
Upon arrival found the reservoir pump detached from the reservoir. Removed the part to further inspect it, the lip ok the reservoir and pump have broken off causing both parts to need replacements. Ordering reservoir and pump to resolve issues ; ordrng 1 W10837384 (pan-water) and 1 W11542868 (Reservoir pump)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KCMS2055SSS-2
Near San Antonio, TX 78229
Drew
Job Details: 04/05/2022
Removed the units and replaced door latch assembly to resolve the issues. No further issues at this point.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Malvern, AR 72104
Blake D.
Job Details: 04/05/2022
"Inspected unit for knocking and walking, ran diagnostic found error code f0e5, pushed down on the basket unit bounces up and down, diagnosed to need suspension rod ; ordrng 1 W10780045 (Suspension rod)"