Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Adam H.

Adam H.

DISHWASHER MAYTAG MDB4949SHW0 Inspection of unit shows error code for water inlet valve testing of the component shows all functions work as intended. Customer complaint of unit not heating during dry cycle. Replace control board heating element and float switch to resolve issue. Also problem with control panel cancel button not always responding. Replaced consul to resolve issues; ordrng 1 W10703867 (heater) and 1 W11255655 (console) and 1 Wpw10195039 (float switch) and 1 w11225084 (cntrl-elec)

Near Whitaker Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

DISHWASHER KITCHENAID KDTM404ESS3 Contacted customer while in route customer states a different tech company has come out to work on this unit.

Near FM 43, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Inspection of unit shows valve not sending water to icemaker and icemaker would not jump. Replace water valve and icemaker to resolve issue. Customer requesting later date.; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire) and 1 W10913947 (valve)

Near Vialoux Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "F8E1 error code, cleared error code and checked the inlet valve has good water flow, customer has installed a filter on their water well, found drain hose 2.5 ft in drain pipe, cut hose with customer consent and put end of hose into drain pipe about 6 inches, calibrated and performed a diagnostics test, completed with no issues. Called Tech line per note on work order and tried to speak with Frank to confirm what I’d done, no service in this area. The appliance is working normal"

Near Marr Rd, Victoria, TX 77905
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF330PAHS2 Customer lost power and tripped the breaker for the unit. Reset breaker ran diagnostics no error codes found. Unit runs as designed.

Near Pajaro, Corpus Christi, TX 78414
Michael R.

Michael R.

DRYER WHIRLPOOL WED49STBW1 "Installed part ordered, the appliance is working normal"

Near Edinburgh St, Victoria, TX 77904
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH31017HZ2 My notes and Lowe’s RTM show this appliance to have been repaired. The appliance is no longer in the warehouse

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

RANGE WHIRLPOOL WGE745C0FS01 Customer complaint of bottom oven not coming to temperature. Inspection of bottom unit shows temperature meeting adjustment. Ups temperature by 15° or bottom unit. Also error code for stuck key. Testing of control board shows no issue with keypad. Issue resolved

Near Vialoux Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Call customer while at location customer states they are out of town shopping and will not be available today. Confirmed new appointment time for next Thursday the 15th.; schdld next appmnt for 8/15 THU !

Near Falfurrias, TX 78355
Michael R.

Michael R.

RANGE WHIRLPOOL WFG525S0HS1 "There was a scratch on the oven console, ordered part to resolve issue ; ordrng 1 W11026866 (panl-cntrl)"

Near Brushy Creek, Victoria, TX 77904
Michael R.

Michael R.

COOKTOP WHIRLPOOL KFGS366VSS02 "The ignitors stay on even after the burners have ignited, the knobs are not getting stuck, valves are good. Didn’t have the spark module in my bin. Reordered part and quoted customer ; ordrng 1 WP8286828 (module-spk)"

Near Michigan St, Victoria, TX 77905
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Sr# 7725562669 mike. Customer original complaint of warm and hot water cycles not filling machine with warm or hot water. Replaced Code switch for water temperature selection. issue still persist call tech line to troubleshoot issue. Tech line states if there was no error code with the unit to begin with there was never a problem this model is designed to save the customer the most amount of money possible so if it thinks the tapwater is warm enough it will run the cycle accordingly. SR number above issue resolved

Near Palm Dr, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Install component calibrated unit ran verification cycle Issue resolved. I did speak with customer about the way drain hose was set up for the home there is no air gap for the drain hose also drain hose for the home is hooked to flexible tubing that runs about 30 or 40 feet around the home. Advise customer this will have to be changed or will cause more problems with this unit in the future.

Near W Littlefield St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Inspection of unit shows all functions work as designed unit is getting proper voltage. Customer complaint of long dry times. Explain to customer that way they have the exhaust for the unit set up is what’s causing the problem at the unit cannot breve so causing long drive times. Advise customer correct set up for exhaust hose. Issue resolved

Near W Flack St, Falfurrias, TX 78355
Michael R.

Michael R.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed power cord and plugged appliance in, no error codes, ran a diagnostics test, the appliance is working normal, no abnormal noises."

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "The light wasn’t coming on in the freezer and the ice maker quit making ice, tested the ice maker and it wouldn’t cycle when I tried to jumper it. The light switch had a little bit of ice built up inside the switch not allowing light to come on or the ice maker to engage. The ice melted and released the light switch allowing the light to come on and I was able to test the ice maker which is working normal. The appliance is working normal"

Near TX-202, Refugio, TX 78377
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT318FZDW00 "The compressor would it start up, found a starting device in truck stock and replaced it, still wouldn’t start. Checked the capital, it’s bad, compressor shows to be good, ordered part to resolve issue.; ordrng 1 WPW10662129 (capacitor)"

Near Bexar Ave, Victoria, TX 77901
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE510S0AB0 Found no continuity with bake element. Code F9 is now appearing. Per techline the element could be tripping the code. Repair the element and the code should go away. SR7725552456WPW10308477 - element. ; ordrng 1 WPW10308477 (elmnt-bake)

Near Prairie View Ln, Pembroke, VA 24136
Michael R.

Michael R.

DISHWASHER KITCHENAID KDTE104ESS2 "Error code F7E1, heater was good, installed parts ordered, ra;a diagnostics test, the appliance is working normal"

Near Hollen Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 Unable to locate the washer; RTM looked in their system and it shows the appliance is no longer in the warehouse

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

RANGE WHIRLPOOL WFG525S0HS1 "Installed parts ordered, the light is now turning on and off and appliances is working normal"

Near Brushy Creek, Victoria, TX 77904
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF79R20DW03 "Found slight frost on upper part of door and cavity. Siliconed the rest of the cavity. Tried reshaping upper part of gasket. Cx to observe. If callback, please order gasket."

Near Old Robinson Tract Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced led module in the freezer.

Near Peppers Ferry Rd NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 No error codes found. Checked operation in auto test and everything performed fine. Ran normal cycle with no clothes and unit added about 1/3 basket before cancelling to check dome port. Pressure hose also checked fine. Dome port checked clear. Ran calibration cycle.

Near Blue Spruce Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

MICROWAVE GE JVM1850SM2SS WB27X10880 - magnetron. WB27X10011. Capacitor. WB27X10597. Diode. WB27X10867. Transformer. Checked switches. Checked fuses. Put in temporary fuse. Ran briefly and cx confirmed sound. Stopped unit before anything blew. Needs high voltage parts. Cx did not want o proceed with repair because of price.

Near Bridle Ln, Riner, VA 24149
Chris S.

Chris S.

DRYER WHIRLPOOL WED5620HW0 Installed UI and checked operation. All operations check ok.

Near Carterdell Rd, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 Installed valve and checked operation. All operations check ok.

Near River Birch Ave, Daleville, VA 24083
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed valve and filter housing checked for leaks and found none. All operations check ok.

Near Crutchfield St, Hollins, VA 24019
Chris S.

Chris S.

29' WHIRLPOOL WRS588FIHV00 When I installed the ice maker I couldn’t get voltage to the icemaker. There is no continuity in the red wire in the door. The door will need to be replaced to correct this issue. W11038917 part number for the door.

Near Crumpacker Dr, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KFIS29BBWH00 Water reservoir is leaking at the filter head. Will replace reservoir and filter head. ; ordrng 1 W11168758 (reservoir) and 1 W11194438 (housing) and 5 WP8567668 (tie-wire)s

Near Stayman Rd, Roanoke, VA 24019
Chris S.

Chris S.

FREEZER WHIRLPOOL MZC31T150W01 File number 7725567140 thermal cutoff seems to be opening when the compressor gets to warm. Customer stated that the freezer works correctly when placed with air movement all around it. Unit is to long to fit into the space correctly. We need a minimum of 3” on each end and a minimum of 2” along the back. Instructed customer on possibly relocating the freezer

Near Melrose Ave NW, Roanoke, VA 24017
Chris S.

Chris S.

SXS 22'&#03 WHIRLPOOL WRS321SDHW01 water Dispenser paddle is sticking and not returning to the off position. Will Replace ice chute. ; ordrng 1 W11163767 (door-ice)

Near Roanoke Rd, Shawsville, VA 24162
Chris S.

Chris S.

FRIDGE GE GFE29HSDASS Inlet valve was partially clogged. Purchased a valve from tribles and installed. All operations check ok. ; pckd up 1 WR57X25917 (refrigerator double)

Near Joan Cir, Salem, VA 24153
Chris S.

Chris S.

RANGE KITCHENAID KESS907SSS00 "I replaced the 2 left switches and ordered the the single burner switch on the right. ; ordrng 1 WP9763761 (switch-inf), pckd up 2 W10856605 (KNOB)s and 2 WP9763762 (switch-inf)s"

Near Sterling Dr, Blacksburg, VA 24060
Chris S.

Chris S.

SXS 25'&#03 WHIRLPOOL WRS325FDAW04 Installed the 3 led modules and checked operation. All operations check ok. ; pckd up 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near Wood Warbler Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Damper control is very noisy again. Will order and replace; ordrng 1 WPW10594330 (control)

Near Gladewood Dr, Blacksburg, VA 24060
Chris S.

Chris S.

KITCHEN WHIRLPOOL WDT750SAHZ0 Dishwasher mounting screws had backed out allowing the dishwasher to tilt forward. Secured the dishwasher with several good screws and leveled it to have the door close properly. All operations check ok.

Near Pheasant Ridge Rd, Roanoke, VA 24014
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8800YW0 I called the customer and gave them a quote for the lid and labor W10842924If the customer decides to do the repair we will order the lid.

Near Willett Ln, Bent Mountain, VA 24059
Chris S.

Chris S.

REFRIG GE PSHS6TGXCDSS Installed water reservoir and checked operation. All operations check ok.

Near Bridle Ln, Riner, VA 24149
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFC604FSS01 Installed main UI and control. Checked operation. All operations check ok.

Near Academy St, Salem, VA 24153
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Installed pump and motor. Did service diagnostic cycle and all operations check ok.

Near Westfield Pl, Roanoke, VA 24019
Doug M.

Doug M.

REFRIGERATOR AMANA AFI2539ERM00 "Installed solenoid due to dispensing only crushed ice tested unit started to dispense cubed ice then went back to crushed ice, diagnosed to need ice bin; ordrng 1 W11185686 (ice-contnr)"

Near S Tyler St, Little Rock, AR 72204
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Inspected unit for not turning on,found no lights,no fans ,compressor not running,removed unit from cabinet unit turned on,checked for loose connections checked ok,found drain pump to shorting not allowing unit to run,diagnosed to need drain pump ; ordrng 1 W10825875 (pump)"

Near AR-161, Scott, AR 72142
Chris S.

Chris S.

WASHER MAYTAG LA612 Removed water from the washer and checked drain pump. Vacuum must have dislodged and cleared the blockage. Pump is pumping very well.

Near Kentwood Dr, Blacksburg, VA 24060
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Inspected unit for not cooling,performed step 4 found no frost pattern on evaporator,found corrosion on fresh food evaporator,2.94 amps with compressor running,diagnosed to need compressor and evaporator ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)"

Near Creekwood Dr, Jacksonville, AR 72076
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS325FDAW04 "Inspected unit for leak, found drain tube plugged, cleared the drain tube , tested unit operation checks ok"

Near Oakview Dr, North Little Rock, AR 72118
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not drying , verified heat cycle is working , found customer using metal foil vent pipe, vent is less than 12 inches from ground, informed customer of installation issues"

Near N Garfield St, Little Rock, AR 72207
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW0 "Inspected unit for making noise when basket turning,found bad bearing on drive motor,diagnosed to need drive motor"

Near Toltec Rd, Scott, AR 72142
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit not ready for service; schdld next appmnt for 8/13 TUE !

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

KITCHEN AMANA ADB1300AFW1 "Inspected unit for not dissolving detergent, found lower spray arm came off from pump, inspected spray arm found no broken tabs, reset spray arm tested unit operation checks ok"

Near Lee Ave, Little Rock, AR 72205
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS965CIAE00 "Inspected unit for not making ice, and water dripping from ice Shute after fill,jumped t-h icemaker did not cycle,jumped l-v fill valve not turning on through icemaker with 120v, found solenoid on fill valve allowing water to flow through when water is turned off diagnosed to need ice maker Wpw10122576 , fill valve w10238100

Near Big Stone Ct, Little Rock, AR 72227
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for clicking noise , had customer put a load of clothes in to run a normal cycle noise coming from gear case , diagnosed to need gear case; ordrng 1 W11035751 (gearcase)"

Near Wedgewood Dr, Alexander, AR 72002
Doug M.

Doug M.

KITCHEN KITCHENAID KDTE704DSS0 "Installed listed parts per error codes, performed manual test all steps checked ok verified normal operation unit checks ok"

Near Hinson Rd, Little Rock, AR 72212
Doug M.

Doug M.

A-DOTT WHIRLPOOL GEW9200LL1 "Inspected unit for not starting, found control would turn on but not starting,tested all fuses checked ok, verified 240v,120v, found start-relay on main control causing clicking sound on control, diagnosed to need main control WP8546219

Near Lawson Rd, Little Rock, AR 72210
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS321SDHZ00 "Inspected unit for loose door handle found bottom screw on freezer was not tightened at install,inspected threads checked ok,tightened handle,tested unit operation checks ok"

Near Romine Rd, Little Rock, AR 72204
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Inspected unit for noise, found the suspension is bottoming out , diagnosed unit to need suspension kit; ordrng 1 W11130356 (suspension)"

Near Mariner Ln, Maumelle, AR 72113
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Inspected unit for not making ice, performed service diagnostics found waterline in door freezing due to heater not working, diagnosed to need freezer door; ordrng 1 LW11026425 (dor-fip)"

Near Promise Land Rd, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for freezing in refrigerator, ran service diagnostics found diffuser not opening and closing properly, diagnosed to need diffuser and main control; ordrng 1 W11164593 (diffuser) and 1 W11293378 (cntrl-elec)"

Near Spruce St, Hot Springs, AR 71913
Doug M.

Doug M.

WASHER WHIRLPOOL WTW5000DW2 "Removed coins from under agitator,informed customer they have a one time I&I per 1 year warranty,instructed customer to check pockets before loading washer,unit checks ok"

Near Brookview Dr, Little Rock, AR 72209
Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Inspected unit for not cleaning properly, ran diagnostics found no error codes, performed manual test found unit working as designed ,instructed customer on proper use of unit"

Near Majestic Cir, Maumelle, AR 72113
Doug M.

Doug M.

DRYER AMANA NED4655EW1 "Inspected unit found thermal fuse shorted not allowing unit to start,replaced thermal fuse tested unit found heat cycle staying on to long causing thermal fuse to short,replaced thermal cutoff kit tested unit, operation checks ok; used 1 279816 (CUTOFF), and 1 WP3392519 (FUSE) from stock"

Near Heather Ln, Little Rock, AR 72206
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX505ESS2 "Replaced listed parts due to thin cloudy ice,and intermittent ice over flowing,tested unit operation checks ok"

Near Central Ave, Hot Springs, AR 71901
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "Error code F3E2, F8E1, F0E4, F0E31, cleared error codes and tested the inlet valve, bad valve, tested all the functions on manual all is good except the inlet valve, ordered part and rescheduled customer ; ordrng 1 W11165546 (valve)"

Near Vail Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW3 "Error code F3E2, F8E1,, cleared error codes and calibrated, tested inlet valve would not let any water though on either side, ordered part to resolve issue ; ordrng 1 W10758828 (valve)"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Plugged the appliance in, the amps on the compressor are at 158-163, the appliance is cooling, the bimetal shows to be open. Ordered part to resolve issue ; ordrng 1 W10861655 (harns-wire)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF330PAHW2 Did not receive motor assembly for this job from the original rescheduling date. Reschedule installation for this Friday; schdld next appmnt for 8/2 FRI !

Near W Richard Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW0 "Error code F7E8, F7E5, F0E5, F7E0, cleared error codes was unable to run diagnostics, the gearcase is shot, oil all underneath the appliance. Ordered parts to resolve issue ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11165546 (valve)"

Near Rodeo Rd, Inez, TX 77968
Adam H.

Adam H.

WASHER MAYTAG MVWB450WQ Unit is out of warranty. Customer does not wish to continue with repairs

Near Southwood St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Parts for this job have not been received. Contacting customer with apologies and instructions to wait for new installation date from office. Parts needed are having icemaker and water valve.; saved tckt

Near Seacomber Dr, Port Aransas, TX 78373
Adam H.

Adam H.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Call Samsung partner care troubleshoot issue over phone with representative name Presley advised of replacing part and supplied me with part number. Da97-16668a. Sr#7003264928 Samsung Presley. After relaying information to customer customer has declined further service and may schedule a return visit within 90 days. Customer is aware of past 90 days will require another service call fee and rough estimate of part cost according to Macon is one 114.06. if customer does schedule a return visit within the 90 days go ahead and pre-order parts number. Da97-16668a Assembly cover. Unit is a Samsung refrigerator and is out of warranty. Collected a service call fee of 129.90

Near E Cotter Ave, Port Aransas, TX 78373
Adam H.

Adam H.

DISHWASHER KITCHEN AID KDFE104DSS3 After explaining billing process to customer she became very upset stating we were trying to take advantage of her after diagnostics were already done on the stove. Called customer to tell her my findings and ask if she would like for me to continue with second appliance which would be the dishwasher because there would be a separate service charge for that unit as well. At this point customer became irate threatening with a bad review as well as contacting Better Business Bureau because of our billing practices. I explain to the customer that is why I called her before I continued with the second appliance because there would be reoccurring fees for diagnostic plus cost of parts plus cost of installation/labor. Customer became argumentative and I stated to customer I’m willing to leave the home right now and discontinue service. Customer hung up on me before anything was resolved. Locked customers front door and put key back in lockbox. Contacted NR

Near Cattail St, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4950HW0 No error codes found calibrated and tested unit all functions work as designed. Issue resolved

Near W Santa Gertrudis St, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error code F5E3; F0E2, F2E1, cleared error codes, calibrated and performed a diagnostics test, also tested UI, also tested inlet valve and spin cycle, agitation on manual. The appliance is working normal"

Near Swan Point Marina, Seadrift, TX 77983
Michael R.

Michael R.

OVEN WHIRLPOOL WOS51ES4ES00 "Installed parts ordered, the appliance is working normal, no further issues"

Near W Bay Ave, , TX 77983
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "Installed part ordered, tested the inlet valve, the appliance and valve are working normal"

Near Mulberry Rd, Port Lavaca, TX 77979
Adam H.

Adam H.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Inspection of unit shows LED modules in freezer compartment are very dim on the point of going out completely. Replace LEDs and door switch to resolve issue; ordrng 1 1115373 (swtch sub 4387911) and 1 1118894 (switch,light) and 4 W10843339 (module)s"

Near Oso Pkwy, Corpus Christi, TX 78414
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CW6 "Unable to locate the appliance, spoke RTM Cindy and she said they canceled last week and no longer have the appliance."

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7300DW0 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no error codes, the appliance is is working normal"

Near Commerce St, Bloomington, TX 77951
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8040DW4 Inspection of unit shows no error codes. Automatic and manual testing show all functions work as designed. Recalibrated unit and instructed customer on correct loading and soap management for unit. Customer instruct issue resolved

Near Sandcastle Dr, Port Aransas, TX 78373
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Install components issue resolved.

Near Sambar Ln, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW0 "No error codes on arrival, calibrated and performed a diagnostics test, completed with no error codes. Tested spin cycle manual, the appliance is spinning and working normal"

Near N Navarro St, Victoria, TX 77904
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer led module is getting voltage but isn’t working. ; ordrng 1 W11205083 (module)

Near Quarry Rd, Blue Ridge, VA 24064
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ "I was unable to verify model/serial, sticker was pealed off. Called and spoke with Nick, he said to go ahead and close out the ticket and advise the RTM it’s void without the sticker."

Near N Navarro St, Victoria, TX 77904
Chris S.

Chris S.

DISHWASHER MAYTAG MDB8989SHZ0 Dispenser spring has come out and the rinse aid seems to be leaking. ; ordrng 1 W10861000 (detergent dispenser)

Near Bore Auger Rd, Blue Ridge, VA 24064
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Unable to locate appliance. Per RTM Cindy, the appliance is no longer in the warehouse, she will cancel order in their system."

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB835DW4 F3e2F8e1F2e1Needs inlet valve. No water coming in and thermistor shorted. ; ordrng 1 W11165546 (valve)

Near Oakland Square, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Loud squeal when spin starts up. Ordering new one belt and pulley. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)

Near Dogwood Cir, Blacksburg, VA 24060
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Install components issue resolved. Advised customer of 24 hour period before unit comes back to temperature.

Near W Nettie Ave, Kingsville, TX 78363
Uriah B.

Uriah B.

WASHER MAYTAG MHW5630HW0 Cx says next Monday 8/5 works better.; schdld next appmnt for 8/5 MON 8-12

Near Walnut Spring Rd, Blacksburg, VA 24060
Michael R.

Michael R.

RANGE WHIRLPOOL WFE320M0ES2 "Installed a power cord and plugged appliance into 220 outlet. Tested temperature, the temperature maintained at 350 degrees for 10 minutes. The appliance is working normal"

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE515S0ES2 Left leg went kapow. Needs harness and terminal block.Terri.vangelos@gmail.com; ordrng 1 W11219898 (harns-wire) and 1 WPW10245259 (block-term)

Near Robin Hood Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW3090JW0 F38F13F03J21-5 to j21-6 5vdcUnit in emergency drain. Control not giving proper voltage to the sensor. SR7725476019; ordrng 1 W11044866 (switch-wl) and 1 W11334214 (CCU)

Near Covey Campground Rd, Dublin, VA 24084
Chris S.

Chris S.

WASHER WHIRLPOOL WFW5620HWP0 "Found error codes F8E1,F6E3and F0E2. When doing a diagnostic test cycle basket never spun. Checked wire harness for continuity to the motor and also checked motor winding resistance. All checked ok. Will replace acu. ; ordrng 1 W11322903 (cntrl-elec)"

Near Hampton Ave SW, Roanoke, VA 24015
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Install component issue resolved.

Near Corpus Christi, TX 78414
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDP370PAHW0 Replaced control because of stuck relay. Upper spray arm not spinning due to insufficient wash pump.; ordrng 1 W11025157 (pump&motor)

Near Ravenwood Ave NW, Roanoke, VA 24012
Chris S.

Chris S.

AK 12 4 DOOR WHIRLPOOL WRX988SIBM03 Called customer and explained that we need a clip. Will reschedule for Thur. ; ordrd 1 W10852685 (clip)

Near Stonebridge Cir, Vinton, VA 24179
Uriah B.

Uriah B.

OVEN JENN-AIR WG30100W "Needsbake ignitor. 12400035 - ignitor kit. WP489355 - screw. 5.50(x2) ; ordrng 1 12400035 (igniter,oven) and 2 WP489355 (screw)s"

Near Cameo Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

MICROWAVE KITCHENAID KHMS2050SSS0 WP8206635 - control panel. WPW10391271 - UI board. 8206504 - handle. Board is fritzing out intermittently. Cx also wants handle which has a crack in it. ; ordrng 1 8206504 (hndle-door) and 1 WP8206635 (cntrl-elec) and 1 WPW10391271 (cntrl-elec)

Near Mateer Cir, Blacksburg, VA 24060
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW1 "Error code F8E1, F2E1, F5E3, cleared error codes and tested the drain pump, it was stuck and not draining. Unplugged the appliance and removed the water out of the washer with a shop vac. Removed drain pump and installed new drain pump, calibrated and performed a diagnostics test, the appliance is draining and working normal"

Near Tanglewood Dr, Victoria, TX 77901
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDT730PAHZ0 "F4e3F7e1F5e1Found pump getting power, but not running. Needs pump and motor. ; ordrng 1 W11085683 (pump&motor)"

Near Cynthia Dr, Cave Spring, VA 24018
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 "Installed part ordered, calibrated and performed a diagnostics test, the appliance is working normal, made adjustments on the lid"

Near N Navarro St, Victoria, TX 77904
Chris S.

Chris S.

MICROWAVE WHIRLPOOL WMH32519HB3 Installed control board and tightened all the micro switch connections. Checked operation. All operations check ok.

Near Grandin Rd Ext, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MGD5630HW0 "F3e3Inlet thermistor out of range per code. Oh meter reading read fine. No visible issues with wiring. Per techline, the tech sheet is incorrect in diagnosing the ACU. LED should be blinking constantly, not solid. All signs pointing to an airflow issue at this point. Removed the duct from the back and ran again. SR7725494403; ordrng 1 W10606694A (lp to gas) and 1 W11350257 (CNTRL BOARD) and 1 WP8577274 (thermistor)"

Near Fortress Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF560SEYB02 Found evaporator drain was clogged. Cleared drain and removed ice/frost from freezer section. Sealed face frame with adhesive. ; used 1 8201711 (ADHESIVE ) from stock

Near Bridle Ln, Cave Spring, VA 24018
Chris S.

Chris S.

FREEZER WHIRLPOOL WRX988SIBM03 Freezer section had a lot of frost buildup. Cleared frost and heated gasket forming it into the correct position. Also sealed face frame of the freezer door. ; used 1 8201711 (ADHESIVE. ) from stock

Near Scarlet Dr, Daleville, VA 24083
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW8540FW1 Replaced water level sensor. All checks ok at this time.

Near Pleasantview Rd, Austinville, VA 24312
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH31017HS3 Door bent and outer case bent. Needs door and outer case.; ordrng 1 W11173813 (door/mw) and 1 W11207441 (wraper-cab)

Near Canyon Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced both inlet valve and dual valve. All checks ok at this time.

Near Neck Creek Rd, Dublin, VA 24084
Doug M.

Doug M.

N/A N/A n/a "Inspected unit found power cord burnt after plugging in to outlet,also shorted filter board and door switches,diagnosed to need power cord,filter board and door switches; ordrng 1 W10422269 (filter) and 1 W10708076 (cord-power) and 3 W10727360 (microswitch)s"

Near W 13th St, Little Rock, AR 72202
Doug M.

Doug M.

RANGE SAMSUNG NX58F5500SS "Inspected unit for broiler not igniting, verified 120v to igniter , igniter not igniting, diagnosed to need igniter ; ordrng 1 DG94-00520A (IGNITER )"

Near Dixie Ln, Fairplay Township, AR 72019
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRX988SIBM01 "Installed drier,evaporator,wire harness,control board and evaporator motor. Recharged the unit and checked operation. All operations check ok. Customer will continue to observe. ; pckd up 1 W11116006 (evaporator)"

Near Den Hill Rd, Christiansburg, VA 24073
Doug M.

Doug M.

FREEZER SAMSUNG RS25H5111SR "Inspected unit for not cooling fresh food section,call tech line performed service diagnostics found 22-C error code,tested for 7dcv to fan motor checked ok,diagnosed to need evaporator cover; ordrng 1 DA87-08724N (COVER)"

Near Little Rock, AR
Uriah B.

Uriah B.

WASHER WHIRLPOOL MVWB880BW0 F71Bearing seal is no good. Leaking has messed up the rotor stator. Needs bearing kit and rotor stator.WPW10419333 - stator, 280146 - rotor W10435302 - Bearing kit. Will call to schedule if they want work done.Will need 2nd tech for job.

Near Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW3 "F7e9F0e5Some noise when rotor changes direction. Everything is tight under the unit and all other operations are ok. SR 7725485686Per techline if everything is tight, noise most likely is normal operation."

Near Paint Bank Rd, Salem, VA 24153
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB765FW3 Replaced inlet valve. Ran calibration cycle. Ran auto test cycle. All checks ok.

Near Tanglewood Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFC310S0ES3 Replaced wire and terminal block. No power cord in unit at time of service. All checksok

Near Canyon Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFC310S0ES1 Found someone else had already been out to install.

Near Canyon Ridge Rd, Blacksburg, VA 24060
Doug M.

Doug M.

DRYER WHIRLPOOL NED4655EW1 "Inspected unit for not heating,verified 240v to unit,tested fuses checked ok,tested heat element found no resistance,diagnosed to need heat element,; ordrng 1 279838 (element,heater)"

Near Labette Manor Dr, Little Rock, AR 72205
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWX655DW1 "Replaced gearcase, drive pulley, capacitor, motor, drive belt. Ran calibration. Ran auto test cycle."

Near King Neill Ln, Black Lick, VA 24382
Doug M.

Doug M.

ICEMAKER WHIRLPOOL KUIX305ESS1 "Inspected unit for not making ice, performed service diagnostics found fill valve not turning on, tested for 120v to valve did not have 120 volts to valve diagnosed to need main control w11034363 ,fill valve w10897719

Near Abinger Ct, Little Rock, AR 72212
Doug M.

Doug M.

RANGE AMANA AGR6603SFW1 "Sent out to test CO per manufacturer,found Center point Energy inspected gas supply , shut off valve and capped gas supply line, at this point can not test unit due we cannot remove cap that energy company installed,called tech line to document file number #7725473408"

Near Langston Ln, Little Rock, AR 72209
Doug M.

Doug M.

KITCHEN KITCHENAID KDTE704DSS0 "Replaced door latch due to not cycling properly shutting off approximately 5 minutes into cycle,tested operation checks ok"

Near Hinson Rd, Little Rock, AR 72212
Doug M.

Doug M.

29'' WHIRLPOOL WRS588FIHV00 "Replaced icemaker due to crack in tray causing ice jam , tested unit operation checks ok"

Near Greenbrier, AR 72058
Doug M.

Doug M.

FREEZER WHIRLPOOL WZF34X16DW04 "Replaced control box due to unit short cycling and not able to perform service diagnostics,tested unit operation checks ok"

Near Mary Kathryn Ct, Bryant, AR 72022
Doug M.

Doug M.

DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not starting,tested incoming voltage l1-l2 120v,l1-neutral 0v,l2-neutral 120v,found incoming voltage not correct to unit at the terminal block,tested fuses checked ok,informed customer to call electrician to have incoming voltage corrected,unit checks ok"

Near Vinson St, Little Rock, AR 72205
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Inspected unit for not making crushed ice, inspected ice bin solenoid found solenoid to be working, found ice bin not set correctly to actuate between crushed & cubed ice, reset ice bin test unit operation checks ok"

Near Deerwood Dr, Little Rock, AR 72204
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced freezer door gasket due to tear in gasket not allowing for good seal to cabinet,replaced auger motor due to not dispensing ice,replaced plate and sealed door liner with gum sealer to prevent air leaks,tested unit operation checks ok"

Near Pleasant View Ct, Bryant, AR 72022
Doug M.

Doug M.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Replaced door latch due to door closure issues,tested unit operation checks ok"

Near Edgewood Rd, Little Rock, AR 72207
Doug M.

Doug M.

DRYER AMANA NED4655EW1 "Inspected unit for not starting,verified 240v to unit ,120v ,tested thermal fuse found fuse shorted not allowing unit to start,replaced fuse,tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"

Near Heather Ln, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced fill valve and icemaker due to not making ice,not filling,tested unit, operation checks ok ; used 1 W10882923 (ICEMAKER) from stock"

Near Lake Forest Dr, Mayflower, AR 72106
Doug M.

Doug M.

COOKTOP WHIRLPOOL CVGX2423B "Replaced burner valve due to broken adjuster,replaced burner switches due to shorting,indicator light not working,replace spark module due to not igniting left rear burner"

Near Bellegarde Dr, Little Rock, AR 72223
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced icemaker due to motor not running with 14dcv to motor,tested unit operation checks ok"

Near Miller Pl Dr, Bryant, AR 72022
Doug M.

Doug M.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Replaced main control and thermistor harness due to unit not defrosting,tested unit operation checks ok"

Near Hampton Rd, North Little Rock, AR 72116
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ordered the evaporator fan motor assembly. ordrng 1 W11033168 (harns-wire)

Near Alfred Blaschke Rd, Nordheim, TX 78141
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for lid lock failure as well as long Fill no fill. Replaced water valve and lid latch to resolve issue. Customer does keep unit outside but is covered believe this is contributing to repeated lid lock issues. ; ordrng 1 W10682535 (latch) and 1 W10869800 (valve)

Near NW 5th St, Premont, TX 78375
Adam H.

Adam H.

WASHER MAYTAG MVWB855DC3 Inspection of unit shows multiple error codes. Off-balance load water hazard water temperature and let failure long fill no fill. Replace control board housing and lid lock to resolve issue; rqstng P&A on 1 W10787880 (latch) and 1 W11096285 (housing) and 1 W11105151 (cntrl-elec)

Near Shelley St, Kingsville, TX 78363
Adam H.

Adam H.

DRYER MAYTAG MED5500FW1 Customer provided receipt showing delivery date. I did inform customer that she will have to sign a damage waiver in order for us to proceed with fixing the unit. Laundry room is very small confined space units are built into cabinetry job will require two technicians. Customer complaint of unit making a humming vibrating noise. Replace idler pulley drum roller belt and possibly motor to resolve issues; ordrng 1 W10112954 (belt) and 4 W10314171 (drum support roller)s and 1 W10468057 (pulley-idr) and 8 W10512946 (ring)s and 1 W10806758 (motor-drve)

Near Finisterre St, Rockport, TX 78382
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inlet valve is damaged, ordered part to resolve issue ; ordrng 1 W10865826 (valve)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for unbalanced load. Inspection of unit shows impeller and gear case stripped out no way to remove wash plate from gear case without destroying have fused together. Will need to replace gear case wash plate Splutch actuator capacitor and innertub to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley)

Near Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows multiple error codes. water hazard locked rotor oversize load off balance as well as long Fill no fill and slow drain. Replace control board train from stater and clutch to resolve; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10727777 (pump-water) and 1 W10905022 (clutch) and 1 W11096285 (housing) and 1 W11105155 (cntrl-elec)

Near Briarwood Dr, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW1 Inspection of unit show error code for water temperature as well as long fill no fill. Replace control board and water housing to resolve issue.; ordrng 1 W11096285 (housing) and 1 W11101485 (cntrl-elec)

Near E Fordyce Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MHW3505FW1 "There was no power to the unit, checked voltage at outlet, all good. Ordered parts to resolve issues ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)"

Near 13th St, Seadrift, TX 77983
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3 error code, checked all connections. The appliance wouldn’t go into wash mode, bad motor. Ordered part to resolve issue ; ordrng 1 W11085683 (pump&motor)"

Near Crosswind Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "The FF evaporator was completely frozen with a block of ice, it’s been this way for awhile creating a large block of ice, too much to defrost. Advised customer to unplug the unit and let defrost for at least 24 hours and plug it back. Ordered parts to resolve issues ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)"

Near Flamingo Dr, Victoria, TX 77901
Michael R.

Michael R.

RANGE AMANA ACR4303MFW3 "The cooktop is working normal, the oven does not heat at all, tried different settings, the bake elements don’t come on. Ordered control to resolve the issue ; ordrng 1 W10904901 (cntrl-elec)"

Near E Polk Ave, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows proper voltage but still no power to Consol or control board. Replace consul and control board to resolve issue. Job will need authorization. Called customer to let them know the situation no answer left a voicemail stating what will be ordered and if they had any other questions to contact the office; rqstng P&A on 1 W10650404 (console asm (wht)) and 1 W10858075 (cntrl-elec)

Near W H Ave, Kingsville, TX 78363
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CW6 The microwave is not heating and is putting out a burnt smell. Ordered parts to resolve issue. ; ordrng 1 W10492278 (diode) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)

Near E Brazos St, Victoria, TX 77901
Adam H.

Adam H.

RANGE WHIRLPOOL AGR6303MFS0 "Customer complaint of oven not coming to temperature. Customer also states control board has not worked in a couple of months. Ordering regulator and electric control and pre-ID part igniter to resolve issues. Job will need authorization; rqstng P&A on 1 9758079 (igniter,bake) and 1 W10602001 (valve-gas) and 1 W10856295 (cntrl-elec)"

Near FM 2044, Alice, TX 78332
Michael R.

Michael R.

DISHWASHER MAYTAG MDB8989SHW0 "Called and spoke with Carol and she said it would be best to come out on Monday, rescheduled customer for 7/22/19. ; schdld next appmnt for 7/22 MON !"

Near TX-239, , TX
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows unit will not agitate. Have previously replaced clutch actuator is she still persisted. Replace gearcase actuator washplat capacitor clutch and herb drive to resolve issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006481 (gearcase) and 1 W10239971 (SPLUTCH ) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)

Near W 1st St, Bishop, TX 78343
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for long fill no fill. Customer complaint of knocking or grinding noise inside unit unable to duplicate noise but manual testing of spin cycle and agitate show good working condition. Customer also states unit will stay running and start cycles on its own. Replaced water pump water inlet valve and control board to resolve issues; ordrng 1 W10727777 (pump-water) and 1 W10869800 (valve) and 1 W11101488 (cntrl-elec)

Near Co Rd 432, Premont, TX 78375
Adam H.

Adam H.

RANGE MAYTAG MGR6600FW1 Inspection of unit shows orifice broke off inside of orifice holder replace both to resolve issue; ordrng 1 W10347414 (spud-orfce) and 1 W10474162 (holder-orf)

Near FM1694, Robstown, TX 78380
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS335FDDW00 Evaporator drain was clogged. Cleared drain and removed ice buildup. Turned on the water and discovered the valve is broken. ; ordrng 1 WPW10179146 (valve-inlt)

Near West St, Radford, VA 24141
Chris S.

Chris S.

WASHER WHIRLPOOL WFW85HEFC1 Found error code F3E1 pressure switch has 5 volts dc from control. Will replace pressure switch and pressure switch hose. ; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)

Near Keystone Dr, Christiansburg, VA 24073
Chris S.

Chris S.

FREEZER WHIRLPOOL WRT318FZDW01 Unit is cooling while I’m here customer said that the control randomly changes temperature settings and turned off completely a few times. Will replace the control board. ; rqstng P&A on 1 W11085365 (cntrl-elec)

Near Honaker Rd, Draper, VA 24324
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found E2 icemaker error code. Will replace icemaker. ; ordrng 1 WPW10764668 (ice maker)

Near Tinker Mountain Dr, Daleville, VA 24083
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRX988SIBM01 Freezer is still warming up. Fridge is back cooling a bit better which indicates a sealed system leak Will pre authorize repair with Lowe’s. Will install all the parts when we repair the sealed system. ; rqstng P&A on 1 W11116006 (evaporator)

Near Den Hill Rd, Christiansburg, VA 24073
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Inspected unit for not cooling,found no frost pattern on evaporator,performed amp test found 3.82 amps with compressor running,diagnosed to need compressor ; ordrng 1 W11092625 (compressor)"

Near Zircon Dr, Maumelle, AR 72113
Doug M.

Doug M.

WASHER MAYTAG MHW7100DC0 "Inspected unit for drain issue,performed service diagnostics found f9e1,f8e3,f3e1 error codes,performed manual test found unit is draining,checked air trap checked ok,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"

Near Flatrock Point, Little Rock, AR 72211
Doug M.

Doug M.

FREEZER UNKNOWN LSXS26386D "Inspected unit for not cooling found ice build on top of evaporator,found defrost working,called LG tech line,said to replace evaporator and compressor ; rqstng P&A on 1 ADL74760902 (EVAPORATOR ) and 1 TCA36511310 (COMPRESSOR )"

Near Naples Ln, Malvern, AR 72104
Doug M.

Doug M.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Inspected unit for noisy operation , found when damper door is open/closing motor is very noisy and vibrating diagnosed to need diffuser assembly ; ordrng 1 W11236851 (diffuser)"

Near Sara Dr, Little Rock, AR 72206
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Inspected unit for not starting,found unit would fill wash motor not starting,verified 120v to motor diagnosed to need pump motor assembly ; ordrng 1 W11087376 (pump&motor)"

Near Kordsmeier Ct, Little Rock, AR 72205
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Defrosted evaporator in FF section, Installed parts ordered., including W11033168, wire harness and tightened the freezer handle. The appliance is working normal, no further issues"

Near Henderson Rd, Victoria, TX 77905
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Unit is out of warranty. Customer complaint of unit will leave clothes wet at end of cycle. Air code for unit shows off-balance load. Further inspection shows your case and wash plate have stripped out. Customer does not wish to continue with repairs issue resolved. Collected service call fee of 140.73 after taxes.

Near E Carle St, Freer, TX 78357
Michael R.

Michael R.

WASHER MAYTAG MVWX500XW2 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The appliance is draining and working properly"

Near E Rosebud Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Error code F8E1, cleared error code, tested inlet valve, cold side is working but not a lot of pressure checked house line, has good pressure, the screen was full of sand from the water well. Took the inlet valve off and cleaned with the water hose, customer doesn’t use hot water, it’s off, you can hear it open and close. Calibrated and performed a diagnostics test, completed with no error codes, the appliance is working normal."

Near Marr Rd, Victoria, TX 77905
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3122DW01 "I was unable to locate the appliance in the warehouse. Per management, if the appliance isn’t in the warehouse it’s gone."

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed part ordered, I was able to navigate this time on test number 3. It didn’t feel like the air baffle was working. Took FF section apart and checked, air baffle is working normal. Left appliance plugged in for 30 minutes, the temperature in the freezer was down to 57 degrees, the air flow in ff section is good, temperature was down to 69 degree. The appliance is working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error cod F3E2, F0E2, F7E9, F2E1, cleared error codes, tested the inlet valve, both temperatures and water pressure are good. Calibrated and performed a diagnostics test, completed with no error codes. Tested good on manual spin and agitation cycles. Advised customer the issue may have been due to over suds, the appliance is working normal"

Near FM237, Victoria, TX 77905
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows screws stuck in felt around drum bearing. Remove debris issue resolved

Near Co Rd 103, San Diego, TX 78384
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Install components calibrated unit. Ran confirmation issue resolved

Near Sundown Ln, Robstown, TX 78380
Chris S.

Chris S.

RANGE WHIRLPOOL WFE770H0FZ1 Installed control and checked operation. All operations check ok.

Near Hogans Pl, Pulaski, VA 24301
Chris S.

Chris S.

OVEN WHIRLPOOL WFE540H0ES2 "Installed control,wire harness and terminal block. Checked. operation. All operations check ok."

Near Walnut Spring Rd, Blacksburg, VA 24060
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error codes F3E2, F0E3, F2E1, F8E1, the valve is bad and needs to be replaced. The customer decided he would order the part and install it himself. Collected SCF &113.66"

Near Co Rd 3011, Edna, TX 77957
Chris S.

Chris S.

DRYER MAYTAG MED6630HW0 Exhaust tube was vibrating on the sheet metal frame. Installed a foam space and checked operation. All operations check ok. ; used 1 WPW10221048 (SPACER) from stock

Near Walnut Spring Rd, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed evaporator motor with wire harness and checked operation. All operations check ok.

Near Hollyberry Cir, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WTW4816FW2 Customer had multiple concerns and questions. Instructed customer on general usage. Did service diagnostic cycle and recalibrated washer. All operations check ok.

Near Morrill Ave SE, Roanoke, VA 24013
Chris S.

Chris S.

LAUNDRY MAYTAG MVWB865GW0 Installed valve and recalibrated washer. All operations check ok.

Near Doe Dr, Roanoke, VA 24012
Chris S.

Chris S.

WASHER ROPER RTW4516FW1 Found F8E1 error code. Adjusted and secured drain hose with wire tie. Also checked cold and hot water inlet valve. All operations check ok. Recalibrated unit. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Rainbow Forest Dr, Troutville, VA 24175
Chris S.

Chris S.

WASHER WHIRLPOOL WTW4816FW2 Found error code F5E2 replaced lid latch and checked operation. All operations check ok. ; used 1 W11307244 (LATCH) from stock

Near Renfro Blvd NW, Roanoke, VA 24017
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8040DW1 Control board is getting proper voltage but isn’t responding. Customer will decide if they want to do the repair.

Near Alberta Ave SW, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed icemaker and UI. Checked operation. All operations check ok.

Near Lead Mine Rd, Hiwassee, VA 24347
Chris S.

Chris S.

OVEN WHIRLPOOL WGE555S0BS02 Installed both control knobs. All operations check ok.

Near Emissary Dr, Roanoke, VA 24019
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Inspected unit for door closure issues, found customer is expecting doors to close on their own, found unit to be undeveloped,raised front legs to level unit doors closing as designed unit checks ok"

Near Agua Blanca Boulevard, Mabelvale, AR 72103
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF606ESS00 Manufacturer is exchanging the unit

Near Red Hill Rd, Mount Vernon, AR 72111
Doug M.

Doug M.

ICEMAKER WHIRLPOOL GI1500XHW4 "Inspected unit for not making ice ran test cycle found water not cascading over evaporator plate, found water tube disconnected,reset water tube,ran test cycle found ice forming on evaporator plate,cleaned coils,operation checks ok"

Near State Hwy 287, Greenbrier, AR 72058
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Inspected unit for long dry times,checked heat cycle checked ok,found customer is using metal foil vent exceeding 8 feet in length,showed customer installation instructions and explained reason for long dry times per installation instructions,verified normal operation unit checks ok"

Near Shobe Rd, Bryant, AR 72022
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for no operation, performed service diagnostics found f9e1 error code long drain,performed manual test found when draining the stand pipe backing up with water not allowing unit to drain properly, informed customer stand pipe is overflowing will need to call plumber to have issue resolved,verified normal operation unit checks ok"

Near Randolph Rd, North Little Rock, AR 72116
Doug M.

Doug M.

DRYER WHIRLPOOL WED4815EW1 "Inspected unit for door closure issues,found door working as designed,explained to customer door will be hard to close by design so door will not open during operation verified normal operation unit checks ok"

Near Cherryhill Cove, Little Rock, AR 72211
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock

Near Deer Branch Rd, Hollins, VA 24019
Doug M.

Doug M.

DRYER ROPER RED4516FW0 "Inspected unit for not starting, tested incoming power did not have voltage coming in from wall outlet checked breaker, breaker not tripped,verified all fuses checked ok , informed customer needed to call electrician, unit checks ok"

Near Princeton Dr, Little Rock, AR 72204
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS555SIHV00 "Replaced icemaker and switch per service diagnostics faulty motor and switch,tested unit operation checks ok"

Near Windamere Dr, Little Rock, AR 72209
Doug M.

Doug M.

DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not heating, tested incoming voltage 240v checked ok,tested thermal cutoff checked ok,tested heat element did not have resistance found burnt coil on element,replaced heat element unit,tested unit operation checks ; used 1 279838 (ELEMENT) from stock"

Near Camp Robinson Rd, North Little Rock, AR 72118
Doug M.

Doug M.

REFRIGERATOR MAYTAG MFI2569YEM "Replaced door gaskets due to being torn not allowing for good seal to cabinet,tested unit for proper operation unit checks ok"

Near Campden Hill Rd, Sherwood, AR 72120
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Inspected unit found gurgling sound coming from sealed system,found ice forming on suction line,evacuated system,performed vacuum,recharged unit,operation checks ok"

Near Sycamore, Hensley, AR 72065
Doug M.

Doug M.

N/A N/A n/a "Installed power cord due to no resistance not allowing power to unit,tested unit on separate outlet than where unit is installed due to outlet in cabinet behind exhaust vent not allowing unit to be plugged in without forcing cord into outlet that which caused cord issue in the first place,unit checks ok"

Near W 13th St, Little Rock, AR 72202
Chris S.

Chris S.

M/W OTR WHIRLPOOL WMH31017HS2 Fuse was open. Installed fuse and checked operation. All operations check ok. ; used 1 w10138793 (FUSE) from stock

Near Canyon Ridge Rd, Blacksburg, VA 24060
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Defrosted evaporator in FF section, Installed parts ordered., including W11033168, wire harness and tightened the freezer handle. The appliance is working normal, no further issues"

Near Henderson Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ordered the evaporator fan motor assembly. ordrng 1 W11033168 (harns-wire)

Near Alfred Blaschke Rd, Nordheim, TX 78141
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3122DW01 "I was unable to locate the appliance in the warehouse. Per management, if the appliance isn’t in the warehouse it’s gone."

Near N Navarro St, Victoria, TX 77904

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