We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 04/14/2021
"Unit noisy. F7e8 stator over temp, f0e3 over load f6e2 ui communication error. Finding issue to be a faulty gearcase. Customer declined any further service for this unit. Collected second appliance rate."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 04/14/2021
Our customer had a problem in which the washer was running on quick cycle and it eventually stopped and displayed error code F0E7 Load Detected When Running Clean Washer Cycle. I saw the video when it happened and this happened while the customer was using Quick Wash. I tried to reach Whirlpool Tech Line but I had a dropped call. My Verizon Service is not working well here. I went into diagnostics and received no stored error codes. I ran DLMS calibration. I ran diagnostic cycle in service cycle and there were no problems. I was able to reach Whirlpool Senior Technician away form the unit and he informed me that based on the customers initials complaint that we need to check the resistance on the capacitor. Apparently there is some precedence for open capacitors and it is throwing of Techs in the field as well as Senior Technicians at Whirlpool because the focus for our customers original problem with the spin has a service Pointer that has not addressed this capacitor problem and techs are focused on the service pointer not addressing the capacitor as it clearly states in the service manual. Senior Tech advised that I not put another part on that until the resistance of the capacitor is checked. SR#7730113018 I have ordered the capacitor and will return Wednesday the 21st of April. I will keep the control board on order as a contingency but the gear case will likely not be needed. I called our customer back to explain our next move.; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCE77US6HS
Near Cibolo, TX 78108
Shawn W.
Job Details: 04/14/2021
"I inspected the new cooktop. It looked fine. I uninstalled the cook top from the cabinet. I uninstalled the glass cook top from the base. I noticed the the Trim, Front Stainless (Not Serviced) did not come on the new cook top. By the parts diagram it shows that it should have come attached to the new top. It did not. Im returning this part to our parts department as damaged/defective. I contacted our parts department to conduct parts research through Marcone and Whirlpool. Pictures included on notes.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near San Antonio, TX 78233
Shawn W.
Job Details: 04/14/2021
This unit has had the shifter arm become dislodged from the splutch again. According to Technical Service Pointer W11531483 Rev A April 2021 the actuater has been re-engineered and will need to be replaced with the updated design. Part W10815026 ordered. Lowes rep informed as well as updated notes on their tracking sheet.; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHENAID OVEN ELECTRIC [S
Model KOSE507ESS05
Near San Antonio, TX 78232
Jim G.
Job Details: 04/14/2021
Verified voltage errors. Ordering a co tool and bake element as a precaution. ; ordrng 1 W11179310 (Control) and 1 W11292248 (Bake element)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 04/14/2021
Replaced control board due to going back into demo mode repeatedly. Tested range no issues no error codes. Range is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 04/14/2021
Checked washer found actuator falling off. Ordering new actuator to resolve issue.; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near San Antonio, TX 78201
Sebastian
Job Details: 04/14/2021
Found inverter box not kicking on compressor ordering inverter box Scheduling on first open spot for next Wednesday. Customer expresses the doors dont appear to be even snap to pictures of the doors as I do not feel that they are uneven and also expressed to the customer that there is not a way to adjust those especially when they are that close to being the same height. Customer to call whirlpool about this and Left side refrigerator door has a ding explain to customer that we cannot change the door due to a cosmetic issue based on the age customer to try to call whirlpool to see if theyll cover it; ordrng 1 W11087200 (Inverter)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/14/2021
Replaced control board due to lagging start. Calibrated and tested washer no issues no error codes found. Washer is working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2021
"Customer complaint is of a grinding noise in the lower left area of the dishwasher. Tested unit in diagnostics cycle, did not find anything out of the ordinary. No error codes were present. Unit is testing good at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/14/2021
Checked refrigerator found freezer door arm loose tightened down set screw no issues after tightening down. Refrigerator working as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near San Antonio, TX 78258
Jim G.
Job Details: 04/14/2021
Verified an issue with the sensor harness. F3E2 error present. ; ordrng 1 WPW10298258 (Sensor Harness) and 2 WP3387223 (Electrodes)s
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW0
Near San Antonio, TX 78245
Richard G.
Job Details: 04/14/2021
"Customer complaint is that the dryer wont run. Found dryer working properly, but washer not working. Entered diagnostics and found error codes F8E1 long fill. Unit is going into sensing cycle, but water is trickling into unit, will need to replace inlet valve.; ordrng 1 W11222849 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near San Antonio, TX 78218
Sebastian
Job Details: 04/14/2021
Replaced both slides in brackets for the freezer section replaced freezer gasket I was unable to install PRV tube and PRV valve due to the water valve at the wall being bad not able to cut off the water explain to customer that they must have this valve service or have their PRV valve in the front adjusted as they are at 100 pounds of water pressure unit is working as it should
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78258
Jim G.
Job Details: 04/14/2021
I was finally able to inspect in person and verified a damaged main wiring harness as well. ; ordrng 1 W11458883 (Main harness)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/14/2021
"Checked dryer found noise coming from cracked blower wheel, ordering blower wheel to resolve issue.; ordrng 1 W11327190 (Blower wheel)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS
Near San Antonio, TX 78230
Sebastian
Job Details: 04/14/2021
Replaced all parts tested unit Codigo parts replaced main sump hose and drain hose
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW0
Near San Antonio, TX 78245
Richard G.
Job Details: 04/14/2021
"Replaced shifter and lid lock. Ran unit through diagnostics cycle, unit testing good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near San Antonio, TX 78230
Sebastian
Job Details: 04/14/2021
Unit 1017 Found out evaporator is frozen up ordering thermistor an evaporator fan to resolve issue As I dont feel air blowing; ordrng 1 W10384183 (Thermistor) and 1 WP2315539 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 04/14/2021
Checked refrigerator and damper not closing all the way its weak causing ice to fall out when its not supposed to and ice in tray to melt and become blocky. Ordering ice door to resolve issues.; ordrng 1 W11423782 (Ice door)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW0
Near San Antonio, TX 78245
Richard G.
Job Details: 04/14/2021
"Customer complaint is that the unit will not spin or agitate. Found issue with motor. Unit giving an F7E6 error code, motor fault. Will need to replace motor. ; ordrng 1 W10890624 (Motor)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 04/14/2021
"Checked range found bake element broken at right corner, ordering element to resolve issue. Collected service call fee. ; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near San Antonio, TX 78232
Shawn W.
Job Details: 04/14/2021
Our customer is having problems with excessive cold in the FC. The temp in the FC is -08. . The temp in the RC is 36 F this is normal. The door seal on RC door is open at left top and the damper is icing over. Pictures included. Talked to Leon at Whirlpool Tech Line and we spoke about perma-gum part number 4318168 and the new door option. But I explained that this did not look like a new door would fix it. He explained that I would need to send the pictures of the problem to Whirlpool and they would make a decision on how to move forward either to deem unrepairable or what avenue of repair to take. SR#7730515053. I called DH for guidance on how to do this. I sent the email to Whirlpool with pictures taken at 7:42pm CST; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near San Antonio, TX 78238
Richard G.
Job Details: 04/14/2021
"Replaced bellow. Tested out unit, no more leaking from the washer. Unit is good to go."
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMW2430DP01
Near San Antonio, TX 78230
Sebastian
Job Details: 04/14/2021
Replaced the control panel due to the stuck but an error code constantly being out part was covered by Genaire extended parts warranty collected service fee on first visit and collected tier 2 labor today which is 102.45
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near San Antonio, TX 78258
Shawn W.
Job Details: 04/14/2021
This unit was double stacked in a tight closet. I slowly worked the unit out working it back and forth. I found that the black wire was not connected and needed a new screw and retainer. I use the terminal block screw kit for this unit from my truck stock 279393. I reconnected the power cord. Tested unit and it is now functioning as designed. I slowly placed the unit back in with extreme effort and lined it up. Door closes. Job complete.; used 1 279393 (Screw Kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 04/14/2021
"Checked refrigerator found ice maker working as designed, found inlet tube leaking ordering tube to resolve issue.; ordrng 1 W11181718 (tube-water)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 04/14/2021
I verified a short due to the old breaker. I was able to reset the console and unit functioned properly thereafter.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near San Antonio, TX 78260
Jim G.
Job Details: 04/14/2021
I could not verify and issue it appears the plug was loose. Advised customer to keep an eye should there be another issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near San Antonio, TX 78258
Shawn W.
Job Details: 04/14/2021
The ice maker was not harvesting. I replaced the needed part. Unit is now fully functional.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near San Antonio, TX 78259
Shawn W.
Job Details: 04/14/2021
"Called DH twice. Once before and once on suite. Amp draw on red wire at start device .9 amps. On power cord .01 amps. This unit will need a new compressor and evaporator. Parts ordered. Sealed system tech required and verified through DH.; rqstng P&A on 1 W10858281 (Evaporator) and 1 W11125124 (Compressor), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78259
Shawn W.
Job Details: 04/14/2021
Our customer said that the heating element is not working. I noticed some rust build up on the surface. It took awhile to get water temperature up. In diagnostics we had error code F7E1 and F5E1 door switch stuck open. The The high limit thermostat has .1 ohms resistance and the wires have 3 VAC .The resistance on heating element Is 13.1 ohms. According to the service manual the control should be replaced. I tried to call Whirlpool Tech Line in front of product but I had bad signal. I got in touch with Cathy from Whirlpool Tech Line and we discussed my diagnostics and she confirmed that the previous Tech should have sent it into diagnostics after replacing the sump and motor. I explained to our customer that the heater will likely start working and to let me know when I return with the control. Part ordered. I tried to collect our service fee on this PL1 buy Whirlpool told them they would cover everything. We will get this worked out with Whirlpool. No charge to our customer.; ordrng 1 W11305297 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78249
Sebastian
Job Details: 04/14/2021
Replaced valve and control on unit tested unit calibrated unit and then re-tested unit good to go
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near San Antonio, TX 78230
Jim G.
Job Details: 04/14/2021
I was able to verify an F2E1 error. The issue appears resolved now. The dispenser tray may have been open while in use. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near San Antonio, TX 78238
Sebastian
Job Details: 04/14/2021
Replaced drain pump due to it being defective and tested unit good to go.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78257
Douglas H.
Job Details: 04/14/2021
"Unit leaking from rear underneath. Found to be caused by the heating element. The joint that sits in the tub broke off and is allowing the heater prong on the left side to move freely and not sitting securely in rubber grommet that is also attached, allowing leaking to happen. Ordering heating element to resolve the issue. Part is psp item. Advised customer to not use the unit as it will continue to leak until it is fixed, to prevent damage to the home ; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 04/14/2021
"On call ahead advised customer that this unit is actually not in warranty and would be responsible for all costs of the repair. Customer stated still wanted repair done. Gave part at wholesale cost per AE due to previous tech failure to collect and advise of this. Last tech found faulty control. Total cost is 324.22(sc 129, part 73.06, labor 97.45 tax 24.71). Replaced control to resolve the issue. Unit performing as designed now. Collected all costs."
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HZ00
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 04/14/2021
Unit using too much water and making little ice. Finding issue to be faulty bin thermistor and faulty water level sensor. Ordering recirculating pump and bin thermistor to resolve the issue. ; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 04/14/2021
Unit showing f9e1 and making noise. Found metal chopper broken apart. Removed metal chopper to temporarily resolve the issue. Took picture per service pointer and ordering drain pump to resolve the issue. ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Boerne, TX 78006
Douglas H.
Job Details: 04/14/2021
Last trip had defective left door as mullion didnt line up from original door to new door. This was sent to parts research. This trip was sent with 2 doors with same part number as previous trip. Both are having the same issue of mullion not lining up. Took pictures with measurements to show issue having. Will need to send back to parts research. See quick pics for this. It is possible that the mullion would need to be changed as well. ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCE55US0HB01
Near San Antonio, TX 78254
Justin
Job Details: 04/14/2021
"Looked over unit, it is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near San Antonio, TX 78240
Sebastian
Job Details: 04/14/2021
Found that the UI has a busted resistor or some kind of piece of the board appears to be burnt ordering panel ordering main control just in case parts team to reach out when all parts available; ordrng 1 W11378949 (Panel) and 1 W11388040 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB01
Near San Antonio, TX 78259
Shawn W.
Job Details: 04/14/2021
"I went into test 44 and test 45 for harvest and fill. With the door switch and bin switch taped down I found that the unit would work if the door was moved to slightly closed. My diagnosis is a shorted wire in the door. Without doing this the result was code 23 for faulty motor or switch. I called Scott, Senior Tech at Whirlpool Tech Line to confirm diagnosis. I removed the base plate to adjust wires. We were still having a problem. To replace the door is too cost prohibitive for our customer. This job is complete. Price charged to our customer was reduced for the need of unit replacement. Our customer is paid in full."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near San Antonio, TX 78263
Ezequiel V.
Job Details: 04/14/2021
Replaced control board due to no power light dead board. Calibrated and tested washer found no issues no error codes. Washer is working as designed. Job complete.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS00
Near San Antonio, TX 78217
Jim G.
Job Details: 04/14/2021
Verified with DH that compressor and evaporator are in need of replacement. ; ordrng 1 W10276644 (Compressor (w inverter and drier)) and 1 WPW10608485 (Freezer Evaporator)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78220
Ezequiel V.
Job Details: 04/14/2021
Checked washer found error code F8E1. Found inlet valves filled with debris unable to clear replaced valve and control board test washer. Checks good no issues no error codes found. Also found drain hose laying down water syphoning out. Expressed to customer that being an issue. Customer understands. Washer is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2021
"Customer complaint is that the unit is not responsive. Found console not responding to touch. Was able to enter diagnostics and found error codes F6E2, ui cannot hear acu. Ordering ui and acu.; rqstng P&A on 1 W11162441 (Console) and 1 W11162440 (Control)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near San Antonio, TX 78254
Richard G.
Job Details: 04/14/2021
Installed friction sleeves on dishwasher. Unit is now opening and closing properly. Tested to complete. Unit is good to go.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JIC4536XB00
Near San Antonio, TX 78217
Jim G.
Job Details: 04/14/2021
Used all parts. Ive added the gasket tape to the new cooktop and replaced it. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78238
Jesus C.
Job Details: 04/14/2021
Installed new ice door. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near San Antonio, TX 78256
Chris S.
Job Details: 04/14/2021
Replaced icemaker tested unit everything working properly collected for part 133.79
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78254
Richard G.
Job Details: 04/14/2021
"Replaced burner heads. Tested out burners, all lighting immediately. Tested to complete. Unit is good to go."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2021
"Customer complaint is that after a visit by Sears technician, the left refrigerator door is leaning to the right and the ice is no longer dispensing. Found screws on door to not be tightened down. Straightened door and tightened screws. Checked ice dispenser, and it is now dispensing ice. Tested to complete. Unit is good to go. Collected service call fee."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78253
Richard G.
Job Details: 04/14/2021
"Initial complaint is that the range is not igniting. Gas was off to unit, turned gas on, all burners are igniting. Spoke with contact, states racks are missing. Verified racks missing. Ordering racks.; ordrng 2 WPW10550642 (Rack)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM02
Near San Antonio, TX 78256
Douglas H.
Job Details: 04/14/2021
"Last trip found faulty compressor, control and Evap. Replaced all parts to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Advised of 24- 48 hr cool down period. If issue persists please send me with W11214887 ui control"
We serviced a
MAYTAG DRYER
Model MED5500FW2
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/14/2021
Tested unit. Found doer pulley had debris buildup. Cleared pulley. No further issues. Tested to complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Atascosa, TX 78002
Jesus C.
Job Details: 04/14/2021
Tested unit. No airflow to fresh food. Found bad evap fan. Good power. Replaced fan. No further issues. Tested to complete.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UT/AA
Near San Antonio, TX 78264
Jesus C.
Job Details: 04/14/2021
Installed ne pump with clamps. No leaks. Unit is working properly. No further issues. Tested to complete.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near San Antonio, TX 78223
Jesus C.
Job Details: 04/14/2021
"Installed new clip and motor, repaired wiring. Unit now heating and spinning. No further issues. Tested to complete. Collected payment for repairs. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78214
Jesus C.
Job Details: 04/14/2021
Unit not shifting to agitate. Actuator slipped off of cam. Will need to replace both actuator and cam assembly. ; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL RANGE
Model WCG51US0DS00
Near San Antonio, TX 78253
Justin
Job Details: 04/14/2021
Replaced regulator and tested to complete.
We serviced a
KENMORE WASHER
Model 110.475117
Near San Antonio, TX 78254
Justin
Job Details: 04/14/2021
"Customer still needs bellow, quoting for one repair for all parts. Quoted 483.88 for repair. ; ordrng 1 WPW10111435 (Bellow)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near San Antonio, TX 78250
Justin
Job Details: 04/14/2021
Spoke with customer and we have decided to move appointment to next Friday. Customer requesting am appointment. ; schdld next appmnt for 4/23 FRI AM
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGB0
Near San Antonio, TX 78250
Justin
Job Details: 04/14/2021
Replaced main control and steamed out drain port. Unit is currently draining as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78249
Justin
Job Details: 04/14/2021
"Replaced console ui, damper, and fridge thermistor. Customer will keep an eye on unit. Unit is packed pretty heavily in the freezer which can effect the return air."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78256
Justin
Job Details: 04/14/2021
Spoke with customer and she would like to wait on dispenser part. ; O-emld tckt
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78255
Justin
Job Details: 04/14/2021
"Replaced damaged cook top console. Unit is good to go. Please mail badge to customer. ; ordrng 1 W10839793 (Badge), used 1 W1144496 (Console) from stock"
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE300ESS02
Near San Antonio, TX 78256
Justin
Job Details: 04/14/2021
"Replaced main control for top oven, tested to complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Helotes, TX 78023
Justin
Job Details: 04/14/2021
"#0317 gate code. Changed out filter housing and inlet valve. Still no change, after further investigation found Reservoir completely frozen. Will need to be replaced. Also temps in fridge were set too low, set at 34 degrees. Moved back to recommended temp, will also need thermistor in freezer. Customer is calling to have the unit replaced. Calling techline to document findings, Ed is assisting 7730509071 recommended replacing seals around cover surrounding reservoir. ; ordrng 1 W11204869 (Reservoir) and 2 W10316760 (Thermistor)s and 3 W10684392 (Gaskets)s"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near San Antonio, TX 78247
Chris S.
Job Details: 04/14/2021
Replaced UI panel tested unit everything working properly. Got no error codes.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78217
Chris S.
Job Details: 04/14/2021
Customer stated that washer wasnt putting any water. Got a stuck error code. Erased error code tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near San Antonio, TX 78247
Chris S.
Job Details: 04/14/2021
Customer stated that ring was broken and washer making weird noise. Found noise coming from gearcase. Customer doesnt want to go thru with repair. Collected SC
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near Converse, TX 78109
Chris S.
Job Details: 04/14/2021
Replaced damper everything working as designed. Told customer you will hear flap on a little and thats normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cibolo, TX 78108
Chris S.
Job Details: 04/14/2021
Replaced drain pump calibrated and tested unit everything working properly. Also got no error codes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Schertz, TX 78108
Chris S.
Job Details: 04/14/2021
Customer stated that dishwasher was not drying dishes. Didnt get any error codes but found issue to be heating element. ; ordrng 1 W10518394 (heater) and 1 W11306302 (cntrl-elec)
We serviced a
MAYTAG REFRIG
Model MIM1554ZRS0
Near Little Rock, AR 72206
Micheal
Job Details: 03/24/2021
"Inspected and found failed condenser fan motor, ordered W10124096. Collected by ck for deposit.; ordrng 1 W10124096 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Benton, AR 72019
Micheal
Job Details: 03/24/2021
"Washer has a slight sqeal, determined to be belt and pulley. Ordered belt and pulley; ordrng 1 W11239857 (Belt) and 1 W10721967 (Splutch)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Benton, AR 72015
Jeff N.
Job Details: 03/24/2021
Found no Freon in system. Leak at filter drier. Replaced. Checked with nitrogen high side and low side separate. Installed compressor. Checks good.; used 1 AF1200 (1/4 ACCESS VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/24/2021
"Replaced listed parts, tested unit operation checks okay"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sherwood, AR 72120
Jeff N.
Job Details: 03/24/2021
Installed ordered parts ran self diagnostics and soap came out of dispenser correctly.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/24/2021
"Replaced listed parts, plugged in unit, tested unit operation checks okay"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/24/2021
"Replaced listed parts, tested unit at first it did cut off but I heard a noise from breaker, turned breaker off and on tested unit runs normally"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/24/2021
"Inspected unit for not making ice, checked temp in freezer got 21 degree f and refrigerator is 48 degrees f, found that temp isnt set to recommend, set temperature to recommend, found frost pattern on evaporator checked okay, tried to call water to ice maker no water, pulled unit out and checked to make sure the elbow wasnt frozen, checked okay, diagnosed to need valve ; ordrng 1 WPW10420083 (Vavle)"
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model WRF560SEHZ00
Near Little Rock, AR 72209
Micheal
Job Details: 03/24/2021
Inspected unit and found freezer rails jammed not allowing door to close properly. Ordered left and right rail; ordrng 1 WPW10397636 (Rail) and 1 WPW10397635 (Rail)
We serviced a
N/A N/A
Model WTW5100VQ2
Near Little Rock, AR 72209
Micheal
Job Details: 03/24/2021
"Installed agitator cap, tested normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Bryant, AR 72022
Micheal
Job Details: 03/24/2021
"Tested unit and found failed thermostat, ordered WP2198202; ordrng 1 WP2198202 (Thermostat)"
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ04
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/24/2021
"Inspected unit for not lighting up, found that the light module is out, diagnosed need freezer light module, customer prefers am; ordrng 1 W11449273 (Freezer light)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Little Rock, AR 72204
Micheal
Job Details: 03/24/2021
"Replaced failed drain pump, ran diagnostics and tested for leaks, operation normal"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Kenedy, TX 78119
Michael
Job Details: 03/24/2021
"Called and spoke with the customer, rescheduled the customer ; schdld next appmnt for 4/7 WED !"
We serviced a
AMANA RANGE
Model ACR4303MFW3
Near Ingleside, TX 78362
John L.
Job Details: 03/24/2021
"Entered diagnostics mode, pulled F1E1 A/D error, F1E0 internal board failure. Removed unit from power, hooked unit back up. F1E0 error still occurs, board will need to be replaced to resolve this issue. Board for this unit already on order, will schedule once part is on hand.; schdld next appmnt for 4/2 FRI !"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Beeville, TX 78102
John L.
Job Details: 03/24/2021
"Inspected unit, tested for airflow. Unit did not pass air flow test, checked on ventilation for any obstructions, pulled out a bowl of lint from wall as far as I could reach. Explain to customer issues with ventilation in home and will need to be cleaned out for unit to perform properly. Tested airflow on unit without being hooked up to wall, unit passes. no issue with unit"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Beeville, TX 78102
John L.
Job Details: 03/24/2021
"This is a RAC Appliance Ran diagnostics, no codes. Ran test cycle, no issues found. Unit did not produce any strange sound, only what is normally expected of this unit. All components tested fine, no issues at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Orange Grove, TX 78372
Adam
Job Details: 03/24/2021
Customer complaint of hinge on top right fridge door broken. Inspection of unit shows hinge is in fact broken. Replaced hinge issue resolved
We serviced a
JENN-AIR REFRIGERATOR
Model JAX1234456
Near Kenedy, TX 78119
Michael
Job Details: 03/24/2021
"Called and spoke with Patrick, rescheduled the customer. ; schdld next appmnt for 4/7 WED !"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Orange Grove, TX 78372
Adam
Job Details: 03/24/2021
Inspection of unit shows error code for open motor. Further inspection shows pin on actuator had slipped free of loop on cam. Repositioned cam and actuator calibrated unit ran verification cycle issue resolved
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mathis, TX 78368
John L.
Job Details: 03/24/2021
"Inspected unit, no codes. Customer says unit constantly runs, tested. Unit is not cycling properly, multiple lights on and flashing all unit is running. Issue with control board, replace to resolve this issue.; ordrng 1 W11101488 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Lakeshore Gardens-Hidden Acres, TX 78368
John L.
Job Details: 03/24/2021
"F0E2 oversuds, F8E1 long fill Tested unit, unit shows no signs of suds but cold valve does not open to allow cold water to dispense. This is causing unit to stop during wash and rinse cycles. Replace valve to resolve issue; ordrng 1 W11025984 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Robstown, TX 78380
John L.
Job Details: 03/24/2021
"Installed slides and gasket plus other components, reform gasket to make proper seal. Issue has been resolved."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Corpus Christi, TX 78410
John L.
Job Details: 03/24/2021
"Slide pads on unit have worn out and broken, as well as bushings. This is causing door to fall open, replace these components to resolve issue; ordrng 2 8268961 (pad)s and 2 W10337934 (spring)s and 2 8268990 (bushing)s"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Corpus Christi, TX 78410
John L.
Job Details: 03/24/2021
"Inspected unit, found issue with drain line. Drain line has small split which causes unit to leak during drain cycles. Replace drain line to resolve this issue.; ordrng 1 W11203364 (hose)"