Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Michael R.

Michael R.

WASHER MAYTAG MVWB765FW1 "Error code F2E1, cleared error code and tested the UI, no stuck button. Calibrated and performed a diagnostics test, completed with no issues. Heard scratching when it was agitating, saw change between the wash plate and tub,removed the agitator and removed the change, put agitator back in place, tested on manual no longer making the noise, the appliance is is working normal"

Near Redwood Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows error code for locked rotor. Replace clutch rotor and stater to resolve issue. Customer will need And appointment time after 1 PM on Thursday only. Advise customer that appointment times are fluid and not guaranteed time specific.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator)

Near Cactus Ave, Alice, TX 78332
Michael R.

Michael R.

WASHER MAYTAG MHWE200XW00 "Installed part ordered, performed a diagnostics test and appliance completed with no issues"

Near Nightingale St, Victoria, TX 77901
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X18DW03 "Inspection of unit shows large mounds of ice buildup in freezer. Replace thermistors and control box and heater to resolve issue; ordrng 1 W10316428 (heater) and 1 W10383615 (thermistor,fc) and 1 W11181209 (harns-wire) and 1 W11221339 (contrl-box) and 1 WPW10384183 (thermistor)"

Near Wright Materials Rd, Realitos, TX 78376
Doug M.

Doug M.

DRYER MAYTAG MEDX655DW1 "Inspected unit for noisy operation,turned unit on found thumping noise coming from unit,removed front panel found a rock between drum and felt,removed rock,tested unit operation checks ok"

Near Fernwood Dr, Conway, AR 72034
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW2 Blower wheel was not ordered upon my last visit. Ordering blower wheel to resolve issue.; rqstng P&A on 1 694089 (sub 279711)

Near W Stockton St, Falfurrias, TX 78355
John L.

John L.

WASHER MAYTAG MVWB835DC4 "Ran diagnostics, received a F3E2 water inlet fault, F0E4 limited spin, F8E6 water hazard. Customer explained that unit tends to dispense water at all times, and was forced to shut water off at wall. Issue is with inlet valves not shutting, causing water to continuously pour into tub. Replace valves to resolve this issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)"

Near Oleander Ave, Corpus Christi, TX 78404
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WFW5620HW0 "Inspected unit for water fill issues found connector to fill valve was not in place to turn on fill valve,reset connector,tested unit operation checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW0 "No error codes, the appliance is making a loud noise when I put it into spin cycle, looked at the gearcase, oil underneath, I was unable to remove the wash plate, Ordered parts to resolve issue.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley), rqstng P&A on 1 W10752719 (basket), ordrng 1 W11035751 (gearcase), rqstng P&A on 1 W11161960 (agitator), ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near S Liberty St, Victoria, TX 77901
Doug M.

Doug M.

KITCHEN WHIRLPOOL WRF560SEHZ00 "Inspected unit for not making or dispensing water,found water to unit and water is coming out of inlet valve no water coming out of dual valve,diagnosed to need dual valve; ordrng 1 WPW10279866 (valve-inlt)"

Near Riverfront Dr, Little Rock, AR 72202
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"

Near S Ben Jordan St, Victoria, TX 77901
John L.

John L.

WASHER AMANA NTW4516FW3 "Ran unit on spin. Grinding noise coming from gearcase, also motor has been damaged due to friction of gearcase. Replace drive and gearcase to resolve this.; ordrng 1 W10623547 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10870910 (gearcase)"

Near E Main Ave, Robstown, TX 78380
Doug M.

Doug M.

WASHER MAYTAG MAH8700AWW "Inspected unit for not spinning,tied spin cycle found basket would not move,tried to spin basket by hand found basket would not spin freely,found bearing bad causing damage to spindle on inner basket,customer does not want to repair due to cost"

Near Cypress Creek Rd, Vilonia, AR 72173
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"

Near S Ben Jordan St, Victoria, TX 77901
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for cooling issues in fresh food section,performed service diagnostics found evaporator fan not running with 14 device to motor,also found damper failed to close in step 3,diagnosed to need fan and damper control; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control)"

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5620HW0 "Inspected unit for not starting found unit would not power up nor performed service diagnostics, tested incoming voltage 120v checked ok,diagnosed to need acu and console; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"

Near Faulkner St, Conway, AR 72034
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH32519FB1 Could not removed unit from cabinet due to cabinet being built around vent and vent is screwed to unit could not get to screws; schdld next appmnt for 10/17 THU !

Near Mt Tabor Rd, Lonoke, AR 72086
Adam H.

Adam H.

RANGE JENN-AIR JGD3536BS00 Inspection of unit shows burner valve not turning it does compress but cannot turn the knob right or left. I did collect a service call charge from custome. Customer does show interest in replacing components themselves. Part required to repair issue is listed as w10441647 burner valve..

Near E Warren Ave, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MHW5500FW1 Inspection of unit shows interface powering on powering off in rapid 6 session only way to turn off power to unit just to turn off the breaker. Replace control board and interface to resolve issue. Job will require two technicians it is a stacked unit built very tightly into cabinetry.; ordrng 1 W10825105 (panel-cntl) and 1 W11033858 (cntrl-elec)

Near Gentle Wind Ave, Corpus Christi, TX 78414
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed components, charged unit to proper levels. Pressures held, unit cooling. Issue resolved."

Near N Navarro St, Victoria, TX 77904
John L.

John L.

REFRIGERATOR KITCHENAID KRSF505ESS01 "When getting unit ready for Installation of dye dryer and inverter. Found unit to be dry of Freon. Placed components onto unit and charged unit, holding pressure. Unit is cooling, but may have leak somewhere within. Advised customer to keep an eye on temperature for any changes. If customer calls back for cooling issue order part 2188822 evaporator."

Near Victoria, TX 77904
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed dye dryer onto unit, charged unit. Unit holding pressure. Unit is now cooling issue resolved.; used 1 WPW10143759 (DRIER) from stock"

Near Green Gable Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW0 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The inlet valve and appliance are working normal"

Near Rodeo Rd, Inez, TX 77968
John L.

John L.

WASHER WHIRLPOOL WTW4816FW "Installed valve, recalibrated unit. Tested valves, issue resolved."

Near Co Rd 3054, Orange Grove, TX 78372
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Sr#7726077449. After installing component issue still unresolved. Call tech line to troubleshoot issue tech line states to replace blower assembly to resolve issue as well as user interface and control board.; ordrng 1 W11105052 (console) and 1 W11200129 (blower) and 1 W11253186 (cntrl-elec)

Near Main Royal Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, the lid lock and appliance are working normal. The mother didn’t knower daughters email."

Near Monterrey Dr, Victoria, TX 77904
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Installed part ordered, the door is opening and closing properly"

Near FM 236, Victoria, TX 77905
John L.

John L.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Inspected unit, found issue with drainage hose. Hose has small puncture causing leak when drain. Replace hose to resolve issue.; ordrng 1 W10545278 (drain hose)"

Near Co Rd 3075, Orange Grove, TX 78372
John L.

John L.

RANGE AMANA ACR4303MFW3 "Installed board, issue has been resolved."

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

OVEN WHIRLPOOL WOD77EC0HS01 "Took old door off, Cleaned all the glass up, checked the new glass door, it’s damaged. Put old one back n place and reordered the part, went ahead and ordered the glass frame, found a where it’s pushed out on the bottom left.; ordrng 1 W11110283 (glass-door) and 1 WPW10709147 (frame-glas)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Automatic and manual testing of unit shows all functions work accordingly. Customer stated they had started a load of laundry then open the lid got sidetracked and didn’t come to add more garments or close the lid so the unit drain standing water in unit works in turn led the customer to believe there was an issue with performance of the machine. Customer instructs issue resolved

Near N Bayberry Pl, Corpus Christi, TX 78418
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "The starting device is kicking on and off not allowing the compressor to stay running. Didn’t have one in truck stock,ordered part ; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

COOKTOP KITCHENAID KGCU467VSS02 Customer is extremely upset with Best Buy/KitchenAid. Customer states they have been having problems with this particular unit since they got it. Original problem started with Best Buy/KitchenAid sending wrong conversion kit Second problem occurred when customer found out they were missing components to the unit and then again parts that were sent to customer were the wrong ones and one was broken only two burners on the stove have ever worked and spark module continues to spark even after burner has lit. Inspection of unit shows spark module needs to be replaced as well as all burner caps. Customer has declined for the service or repairs. Customer will be contacting KitchenAid personally to request that they make the situation right With replacing units or refunding with cash. Customer wants it noted that they have had problems with this unit from the very beginning.

Near Rabbit Run, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM Install components tested unit icemaker works as intended. Advise customer to dispose of first three or four batches of ice and allow a 24 hour wait. For unit to come back to temperature.

Near Escondido St, Portland, TX 78374
John L.

John L.

DRYER WHIRLPOOL MEDX655DW1 "Inspected unit, found issue to be circulating air poorly. Remove exhaust hose from unit, unit pushes air much better than when connected to exhaust vent. Exhaust vents to roof, issue is with home exhaust works. Advised customer to have vent cleaned out as well as to make sure exhaust can expel easily."

Near Maverick Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

DRYER WHIRLPOOL WED8540FW1 Install components tested unit everything in working condition. Issue resolved

Near W Ella Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HC0 "Took the back panel off, no issues, the appliance powers on and is working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFF2258VEW6 "Installed part ordered, tested the ice maker, it’s calling for water and working normal"

Near FM 2102, Kenedy, TX 78119
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found the connection from icemaker to dual valve was bad. Leak was happening when ice fill happens.

Near Dalton Dr, Dublin, VA 24084
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW1 "Error code F0E5, cleared error code, calibrated and performed a diagnostics test, the gearcase bearings are bad ,ordered part to resolve issue ; ordrng 1 W10811956 (drum assy)"

Near S 9th St, Kenedy, TX 78119
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8540FW2 Power off to the house. Cx suspects element. Will preorder to come back. Cx may leave door to back unlocked or mother will be here. ; ordrng 1 WP3387747 (element)

Near Cambria St NE, Christiansburg, VA 24073
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced pump and motor. Ran testing. All checks ok at this time. Needs top rack rails and stops and spacers. ; ordrng 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 2 WPW10306228 (spacer)s

Near Nikkel Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

LAUNDRY MAYTAG MEDX655DW1 Tested element and timer. Found completely blocked air duct. All checks ok.

Near George Edward Via NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL MDB4000AWB Replaced both parts and now leak is on left side. Door does not seem to be sealing. Spray arms were cleaned as best I could. Adjusted legs to try to seal better. Nothing seems to be working. Either right or left side leak no matter the adjustment. Discount due to not resolving issue per office.

Near Shiloh Loop, Pulaski, VA 24301
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDF520PADM7 "Found cx plumbing not correct. Drain was hooked up after the trap under the sink. Concern about drying. Informed cx about running hot water at the sink, rinse aid, and hi temp wash cycle. All checks ok."

Near Prospect Ave, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer module bad. Needs module. ; ordrng 2 W11205083 (module)s

Near Trillium Ln, Blacksburg, VA 24060
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIC15POZP1 "Replaced drain pump due causing unit to short out and not make ice,tested unit operation checks ok"

Near Ferncrest Dr, Little Rock, AR 72223
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found customer had unit unplugged,plugged unit in emergency drain cycle turned on,let unit complete cycle performed service diagnostics found no error codes, performed manual test all steps checked ok,checked for proper drain hose installation checked ok,calibrated unit operation checks ok"

Near Pleasant Ridge Rd, Little Rock, AR 72223
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not cleaning upper rack,found unit very out of level causing ponding at front door not allowing water flow back to sump correctly,also found the upper rack is not being properly loaded,customer putting to many dishes on upper rack not allowing water to penetrate surface area of dishes,picture of how rack is loaded on SD-QuickPic,informed customer over loading will cause poor wash results,leveled unit,checked for error codes,no errors,verified normal operation unit checks ok"

Near Springwood Dr, Little Rock, AR 72211
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Inspected unit for temperature concerns,performed temp tests,found 39 degrees in fresh food section,5 degrees in freezer temps are with in range,verified normal operation unit checks ok"

Near Rogers St, North Little Rock, AR 72117
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not heating found short at power cord and terminal block,called partner team per notes to see if needed to call safety team,partner team transferred me to safety team they are gonna all parts including power cord; schdld next appmnt for 10/10 THU !"

Near Pershing Cir, North Little Rock, AR 72114
Adam H.

Adam H.

DISHWASHER KITCHENAID KDFE104HPS0 Unable to run diagnostic on unit control board completely unresponsive unit is getting correct voltage. Replace control board to resolve issue; ordrng 1 W11227795 (cntrl-elec)

Near Clarissa Spring, Alice, TX 78332
Adam H.

Adam H.

WASHER ROPER RTW4516FW1 Good luck received had several broken points along the lock itself. Defective part. Re-order latch and control to resolve issue. Job will require authorization.; rqstng P&A on 1 W10682535 (latch) and 1 W10897778 (cntrl-elec)

Near E Warren Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error code F6E2, cleared error code and UI wouldn’t allow me to do anything. Unplugged and removed the console plugged back in after 60 seconds, the control is good, unplugged the console and plug back in, put console back in place and went into diagnostics gave the same error, still not allowing me to do anything on the UI, ordered console and rescheduled customer ; ordrng 1 W10919546 (console)"

Near Polk Ave, Port Lavaca, TX 77979
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Installed part, unit still has same issue. Inspected unit, ran test. Found issue with drain pump. Need to order pump to resolve. Expedite part if possible.; ordrng 1 W10799065 (pump-water)"

Near Holden Rd, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "The appliance wouldn’t power on, no lights, found power cord was damaged, ordered part to resolve issue and rescheduled customer ; ordrng 1 W11238411 (WIRE HARNESS)"

Near N Navarro St, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The refrigerator and freezer were not cooling, the temperature in the FC was 44 degrees and 50 degrees in the RC. Checked the compressor, it is really hot to the touch, causing the compressor to shut on and off, the condenser fan is working normal. Ordered compressor to resolve the issue and rescheduled customer ; ordrng 1 W10507884 (compressor)"

Near Gentle Breeze, Victoria, TX 77905
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH76719CZ0 "Found upper door cam stuck back. Replaced fuse. Found error f4e9. Ordering parts to repair AccuPop errors. Wayne to see if DAP can find the SmartPop wire harness.; ordrng 1 W10893404 (cntrl-elec) and 1 WPW10508748 (cntrl-elec), used 1 W10138793 (FUSE) from stock"

Near Ziegler Ave, Dublin, VA 24084
Chris S.

Chris S.

DRYER MAYTAG DE412 Heating element is open. It is receiving 240 volts but isn’t coming on. ; ordrng 1 W10116793 (element)

Near Circle Brook Dr, Cave Spring, VA 24018
Chris S.

Chris S.

RANGE WHIRLPOOL WEGA25H0HN0 Center burner spark igniter isn’t coming on l the low setting. Center burner detention is also not working correctly. Will replace the spark wire harness and center burner per tech line. ; ordrng 1 W10885903 (harns-wire) and 1 W11123245 (valve-brnr)

Near Westland St, Salem, VA 24153
Chris S.

Chris S.

MICROWAVE AMANA AMV2307PFS0 The unit has been installed about 6 months ago. The outer glass on the door is broken. ; ordrng 1 W10890776 (door/mw)

Near Hardy Rd, Vinton, VA 24179
Doug M.

Doug M.

WASHER WHIRLPOOL WFW75HEFW0 "Inspected unit for emergency drain continuing to run,let e-drain finish cycle,performed service diagnostics found f3e1 error code pressure sensor fault,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"

Near Hidden Valley Dr, Little Rock, AR 72212
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature and starts producing ice also advise customer to throw out first three or four batches of ice on icemaker.

Near Co Rd 473, Alice, TX 78332
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Installed components, tested. Issue has been resolved."

Near TX-361, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW0 After speaking with customer and informing him of our billing procedures customer has declined any service

Near E County Rd 2328, Riviera, TX 78379
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Install department calibrated unit ran verification cycle issue resolved

Near S Staples St, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER AMANA NTW4516FW2 Install components calibrated unit ran verification cycle issue resolved

Near Sarita St, Corpus Christi, TX 78405
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed components, ran dishwasher. Dishwasher draining properly. Issue resolved."

Near TX-361, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed icemaker and valves. Tested for function. Icemaker turning and receiving water. Issue resolved.

Near S Santa Clara Dr, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed components, recalibrated unit. Tested on a normal cycle to see fill level. Fill normal. Issue resolved."

Near Odem, TX 78370
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "The dryer was not heating, voltage at the wall and appliance were good. Remove back panel and fuses, high limit thermostat was cracked, installed one I had in truck stock, tested appliance,it’s heating and working normal and has good airflow"

Near Valley Vista Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "The customer had a load going on arrival, canceled and ran a drain and spin to remove the load. Error code F0E3 ,F9E2, F2E1, cleared error codes calibrated and performed a diagnostics test, completed with no error codes"

Near Gettysburg Dr, Victoria, TX 77904
Uriah B.

Uriah B.

WASHER MAYTAG MHW3505FW1 Confirmed error F3e1. Customer explained that the sensor has been changed before. Changed control and sensor. Ran test cycle. All checks ok.

Near Barrett Ridge Rd, Draper, VA 24324
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDPE334GPS0 Replaced drain pump. Tested in diagnostic. All checks ok.

Near S Jefferson Forest Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB765FW0 Replaced door latch. All checks ok.

Near Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced left pantry drawer left slide assembly and middle pantry drawer slides.

Near Quail Ridge Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 Replaced exhaust pipe. All checks ok at this time.

Near Olde Tavern Rd, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRT318FZDB Installed evaporator and charged unit with 3.7 oz. of 134A. All operations check ok. Customer will observe.

Near 3rd St SW, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed freezer bin all operations check ok

Near Peakland Way, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 I removed the water filter and reinstalled it. Showing the customer how to remove and install the water filter. All operations check ok customer will replace the filter.

Near Chaparral Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed evaporator,drier and charged unit with 134A 5:5 oz. customer will observe. All operations check ok."

Near Hardy Rd, Vinton, VA 24179
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 Arrived to house and explained charges. Cx did not want to pay service charge.

Near Hanover Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Greased drawers with food grade grease. All checks ok.

Near State Rd 798, Fairlawn, VA 24141
Chris S.

Chris S.

30' FDBM WHIRLPOOL WRF560SFYW01 Freezer evaporator was frosted over quite heavily. I measured the resistance in the defrost thermistor and flu it to be way off. I installed a new thermistor and covered with perguman. Customer will observe. All operations check ok. ; used 1 WPW10383615 (THERMISTOR ) from stock

Near Riggs St, Dublin, VA 24084
Doug M.

Doug M.

DRYER WHIRLPOOL MEDC215EW1 "Inspected unit for not heating tested incoming voltage checked ok,tested all fuses checked ok,found no resistance on heat element,also found timer not advancing,customer just wanted a diagnoses,he wants to repair unit his self"

Near Alton Cove, Little Rock, AR 72211
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Installed adjuster kit due to broken wheel supports,installed stop due to part missing,tested unit,operation checks ok"

Near Plantation Dr, Mayflower, AR 72106
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced main control and evaporator cover per service pointer w11376817,cooling issues,evaporator icing over ,tested unit operation checks ok,used brighter to remove rust on door"

Near Jaci Ln, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL MFT2976AEM00 "Replaced water reservoir due to crack causing leak,tested unit operation checks ok"

Near S Elizabeth Ave, Conway, AR 72034
Uriah B.

Uriah B.

BELLA WHIRLPOOL WRF954CIHZ02 "Control - W11114721RC maximum temp in last 6 hours 82RC average temp in last 6 hours 37RC minimum temp in last 6 hours 33FC maximum temp in last 6 hours 41FC average temp in last 6 hours -4FC minimum temp in last 6 hours -18Current temps RC 41 off diagnostic test FC. 5 off diagnostic test Cx experiencing Per techline, Replace control, FC thermistor (May or May not be included with evap cover); ordrng 1 W10316760 (thermistor) and 1 W11114721 (cntrl-elec) and 1 W11177683 (cover-evap)"

Near Fairway Forest Dr, Salem, VA 24153
Uriah B.

Uriah B.

REF GE CTX14AYBJRWW "Needs bi-metal. WR50X10006. According to Brian, we’ll bring it when it frosts up again...; saved tckt"

Near W Main St, Pulaski, VA 24301
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. No errors received. Ran recalibration on unit, followed by auto test cycle. Also ran tests on components for function, did not find any issues with components . Customer explains that unit will power off during wash with no lights displayed, and drain pump will run constantly. Possible control issue or drain pump issue, board and pump will need to be replaced to resolve this.; ordrng 1 W10775446 (pump-water) and 1 W11101098 (cntrl-elec)"

Near S Bluntzer St, Corpus Christi, TX 78405
John L.

John L.

WASHER MAYTAG MVWX500XW1 "Installed components, tested unit after installation. Unit still does not run, issue was with capacitor. Unable to complete job, will need to order capacitor to resolve issue.; ordrng 1 W10278117 (capacitor)"

Near Larkspur Ln, Corpus Christi, TX 78416
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 Replaced control board. Ran auto test cycle. Ran load calibration cycle. All checks ok.

Near Harding Ave, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice bin door. Adjusted freezer door up just a little. All checks ok at this time. Cx to observe.

Near Preston Forest Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WFC150M0EW3 Replaced right rear element. Checked operation. All checks ok.

Near Armstrong Cir, Salem, VA 24153
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, evaporator was iced up in fridge section. This is causing the cooling issues with fridge. Replace fan and harness to resolve this issue. ; ordrng 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)"

Near Duckhaven Dr, Rockport, TX 78382
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Ran test cycle. All checks ok.

Near Fields Ave, Blue Ridge, VA 24064
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 Checked wiring. Checked agitate full of water. Checked all operations. Cleared codes after pulling F0e4 code. Corrected water supply hoses. Recalibrated. Cx to observe.

Near Nell Cir, Roanoke, VA 24019
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFX2676FRZ00 Customer original complaint of ice maker not producing ice and ice cream not freezing solid. Return visit resulted in a call from tech line to troubleshoot the issue. Tech line states depending on frost pattern of unit a sealed system technician would be required for return visit. Spoke with NR about getting a sealed system technician to the customers home.; schdld next appmnt for 10/11 FRI 12-4

Near Biltmore Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8000BWO "I had already ordered parts. Techline finally called back, spoke with Leon SR 7726028075, said to see if I could pull out the basket, and to call back, eventually I was able to pull basket out. The shaft looked good and didn’t see any corrosion, when I put the basket back in, it didn’t seem like the hub assembly was sitting right. Called back and spoke with TJ, asked if I’d seen any corrosion, no corrosion the shaft looks good, said that I’d already done what I could at this point, told what I had ordered, said to order the tub assembly in case the bearings are bad and slipping ; rqstng P&A on 1 W10381078 (outer tub)"

Near Pennsylvania Ave, Victoria, TX 77904
Adam H.

Adam H.

DRYER MAYTAG MED5500FW2 Customer stated they had a previous tech company come out and fix a problem with dryer making funny/strange noise. Technician from The other company told customer motor was running hot. My inspection of unit shows everything in perfect working condition temperatures are where they should be voltage is correct the only error code found on unit is restricted airflow I did go over how to correct that with the customer. Unit is out of warranty. Issue result

Near Bellac St, Corpus Christi, TX 78414
John L.

John L.

MICROWAVE KITCHENAID KMHP519ESS0 "Installed components, tested unit after install. No sparks or smoke. Issue resolved."

Near Sandpiper Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Install component calibration unit issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Install components calibrated unit ran verification cycle. All issues resolved. Vibration or shake of unit well within acceptable movement.

Near Bradshaw Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Oh components calibrated unit ran verification cycle issue resolved.

Near N Bayberry Pl, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "The freezer light was out, had to dig it out of the foam to check connections, bad module, had one in my van part W11205083. The light in the freezer and RC are working normal. Advised to replace filter"

Near Mason Cir, Victoria, TX 77904
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Inspected unit, door was hard to close and open. Made adjustments to strike and latch. Issue has been resolved."

Near Curlew Dr, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed all components, ran recalibration on unit. Issue has been resolved."

Near Wendi Ln, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "The gasket wasn’t making contact on the refrigerator door. Found the door was switched from the right to the left side, the bottom left was pushed in on the cabinet, pushing the door out on the top, tried maker no adjustments, was not able to line up the doors, used the heater gun to expand the gasket against the cabinet, sealing properly. Called and spoke with TJ at whirlpool tech line SR 7726051764 and explained it to him. He said since it’s within the 30 days he would transfer me to Trade partners to report the damage claim, spoke with Janet, said she would report this to the exchange team and would hear from them in 3-5 business days"

Near E North St, Victoria, TX 77901
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0HS1 "Installed part ordered, put into diagnostics and the appliance is heating and working normal"

Near Hengst Rd, Port Lavaca, TX 77979
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced gearcase due to oil leaking causing noisy operation from gearcase,tested unit operation checks ok"

Near Presley Dr, Roland, AR 72135
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"

Near Priddy Ln, Roland, AR 72135
Doug M.

Doug M.

DRYER WHIRLPOOL MEDB765FW0 "Installed foam tape to blower housing per tech line due to vibration,majority of noise has gone but still a slight vibration,adjusted housing and exhaust pipe,to try get noise to completely go away,still has slight vibration due to normal run,operation checks ok"

Near Flint Creek Ct, Little Rock, AR 72223
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX305ESS1 "Replaced bin thermistor due to reading out of range causing ice bin to overflow,tested unit operation checks ok ; pckd up 1 WPW10511923 (thermistor)"

Near Rockwater Ln, North Little Rock, AR 72114
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced freezer light module due to freezer light and ceiling lights not turning on,tested unit operation checks ok"

Near Arlington Dr, North Little Rock, AR 72116
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"

Near Priddy Ln, Roland, AR 72135
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Chef that sits inside of dispenser motor has fused together no way to remove shaft. Ordering shaft to resolve issue.; ordrng 1 W10347114 (shaft)

Near S County Road 1144, Riviera, TX 78379
John L.

John L.

RANGE WHIRLPOOL WCE55US6HB00 "Inspected unit, warmer does not power on. All other elements work without issue. Replace warmer and knob to resolve this issue.; ordrng 1 W10799048 (elmnt-surf) and 1 W10888698 (swtch-slct)"

Near Fresno Dr, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Inspected unit, tested icemaker for function. Icemaker turns but binds up halfway through process. Will eventually turn with a little manual help. Replace icemaker and valve to resolve.; ordrng 1 W10349187 (valve) and 1 W10377151 (icemaker) and 1 W10404016 (harns-wire)"

Near Escondido St, Portland, TX 78374
John L.

John L.

WASHER MAYTAG MVWC565FW "F0E5 off balance, checked valves for function. Valves working as should. Checked suspension for issues, front left suspension rod is weak. Has a lot of bounce. Replace suspension to resolve issue.; ordrng 1 W11228718 (suspension)"

Near Robert E Lee Rd, Victoria, TX 77905
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Unable to complete repair, unit has Freon leak on evaporator. When working on unit, found it was dry of Freon. Placed a valve and put unit under pressure. Can detect leak as unit was being charged. Will need to order an evaporator to resolve this issue.; ordrng 1 W10574283 (evaporator)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG UNVERIFIED Customer states they have a five year warranty from Lowe’s but it looks like customer arranged her own appointment and did not go through Lowe’s dispatch. Advise customer to make appointment through Lowe’s warranty.; saved tckt

Near Paloma St, Corpus Christi, TX 78412
John L.

John L.

WASHER MAYTAG MVWB765FW0 "Ran diagnostics, received F5E1 lid switch fault, F0E3 overload, F2E1 stuck UI. Ran manual test on lock, did not lock or unlock every time. Tested UI for issues, some buttons on UI would respond after multiple attempts. Replace UI, lid lock to resolve issue.; ordrng 1 W10787878 (latch) and 1 W10894651 (console)"

Near Monterrey Dr, Victoria, TX 77904
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. Received F8E1 long fill, no other codes received. Ran a manual test on valves, valves tested fine. Ran test on spin, can hear gearbox grinding. Unit does not spin up to speed replace gearcase to resolve.; ordrng 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10870910 (gearcase)"

Near N US Hwy 77, CORP CHRISTI, TX 78410
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Found proper power to the icemaker. Tried to jump but was unsuccessful. Needs IM. WPW10300024 - IM.

Near Arlington Rd SW, Roanoke, VA 24015
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Installed components calibrated unit ran test cycle issue result.

Near W County Rd 2180, Kingsville, TX 78363
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Sweating on upper mullion. Found gasket is fine, but there must be a separation between door and gasket that is not correct allowing air to get through gasket to mullion and causing sweating. Needs new FC door. ; ordrng 1 LW10755680 (dor-fip)"

Near Belle Aire Cir SW, Roanoke, VA 24018
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 Ther is very little frost pattern on the RC evaporator when I run it in the test mode. The 3 way valve may be partially clogged. Will replace the valve. ; ordrng 1 W10865727 (valve)

Near Scott Cir, Salem, VA 24153
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Action of unit shows ice got stuck under Baylor arm keeping arm in the off position so unit would not produce ice. Cleaned up ice and advise customer on routine maintenance/care of ice tray compartment. Issue resolved

Near Cartagena Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Shelving for unit was not broken as stated in problem description. Showing for unit was just harder for the customer to put in then expected and did not want to break the glass. Reinstall shelf issue resolved

Near Corral Dr, Corpus Christi, TX 78414
Chris S.

Chris S.

MICROWAVE AMANA UNAVAILABLE Customer was told we would be there from 8 to 12 in the morning. Customer wasn’t available in the afternoon. I talked to the customer and scheduled service for the 8th from 12 to 5 pm. Customer needs 30 minutes notice to meet us at the house. ; schdld next appmnt for 10/8 TUE 12-5

Near Hardy Rd, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 When I opened the evaporator I found that the evaporator was incorrect. The part number on the box was correct. The part was incorrect. ; ordrng 1 W11116006 (evaporator)

Near Hardy Rd, Vinton, VA 24179
Adam H.

Adam H.

DRYER WHIRLPOOL WED7500GC0 Install components tested unit issue resolved

Near Garnet Ct, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 Inspection of unit shows unbalanced load. Unit is out of warranty and service call did apply. Issue with unit is wash plate free spinning further inspection shows teeth on both spindle and wash plate are rounding off. Advise customer onlyhundredpercent way to resolve this issue would be to replace gear case and wash plate. Customer declined repairs of that size opting for reusing existing wash plate. Advise customer this would not be a permanent fix and is likely to happen again. Issue resolved.

Near Baldpate Dr, Corpus Christi, TX 78413
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS555SIHZ00 "Inspected unit for not cooling,found evaporator iced over due to not defrosting properly,unit would not go into force defrost cycle to turn on heater,tested heater checked ok,diagnosed to need main control and fan harness ,removed ice so unit could cool some what unit return; ordrng 1 W11212392 (cntrl-elec) and 1 W11366397 (HARNESS )"

Near Brookside Dr, Little Rock, AR 72205
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS311SDHW00 "Installed motor, unit is now running as designed. Issue resolved."

Near I-69 Access Rd, Corpus Christi, TX 78410
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Installed switch, trap and hose. Ran auto test, no errors return. Water level in tub normal. Issue resolved"

Near Sunrise Trail, Robstown, TX 78380
Doug M.

Doug M.

WASHER MAYTAG MVWD765SW1 "Inspected unit for not starting,found unit would not start when pushing start button,tested 120v to main control checked ok found green led not on then control,diagnosed to need main control and console; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

Near Hwy 285 N, Damascus, AR 72039
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE550S0HZ0 Checked elements and found both elements good. Checked modulation of control in bake at 350. Cx thermometer was reading lower than the readings that I was able to take. According to long testing all checks ok.

Near Trevino Dr NE, Roanoke, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 I installed the control and the console. I calibrated the washer and also did service diagnostic cycle. All operations check ok.

Near N Franklin St, Christiansburg, VA 24073
Uriah B.

Uriah B.

DRYER MAYTAG MEDB955FC1 F2e1F4e3Replaced sensor. Ran test cycle. All checks ok.

Near Inglewood Dr, Max Meadows, VA 24360
Doug M.

Doug M.

DRYER GE GTDP300GM1WS "Installed timer and timer knob due to timer not advancing to off position,knob due to crack,tested unit,operation checks ok"

Near Deer Park Dr, Little Rock, AR 72223
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL ET1MHKXMQ07 "Replaced thermostat and defrost timer due to short causing unit to short cycle and not run long enough to cool unit properly,tested unit operation checks ok"

Near Green Mountain Cir, Little Rock, AR 72211
Doug M.

Doug M.

REFRIGERATOR MAYTAG MFI2269DRM00 "Replaced water tube due to crack causing water leak,tested unit operation checks ok"

Near N Hills Blvd, North Little Rock, AR 72116
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Tom from Just Appliance was out and said that a compressor is needed. Readings on the windings are inconsistent and onE pair was not reading at all.Needs compressor and inverter box, both come in the same box. Please put on Chris’ schedule as soon as possible.; ordrng 1 W10780378 (compressor)"

Near Rollingwood Ct, Troutville, VA 24175
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW1 "Gearcase is bad and has stripped out the basket tines. Needs basket, gearcase, drive hub. W10528947 drive hubW10752719 basketW10752187 screwW11035751 gearcase; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near Belle Ave NE, Roanoke, VA 24012
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Inspected unit, evaporator has frozen over. Not allowing for air to circulate throughout unit. Issue with evap motor and defrosting. Replace components to resolve this issue ; ordrng 1 2169142 (fan blade) and 1 2188175 (heater,defrost) and 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11169239 (cntrl-elec)"

Near Spanish Trail, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Inspected unit, freezer fan not coming on. Put unit into diagnostics mode, powered fan on without issue. But when unit out of diagnostics mode, fan will not function. Tested other components, no issues found. Issue with main control, replace to resolve this.; ordrng 1 W10631452 (cntrl-elec)"

Near Market St, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows drive belt slowly breaking apart. Replace cam belts and shield to resolve issue; ordrng 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10427633 (shield)

Near S Caldwell St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW2 Inspection of unit shows motor drive starting to give out. Replace motor and belt to resolve issue. Job will require authorization; rqstng P&A on 1 694089 (sub 279711) and 1 W10198086 (belt) and 1 W10396032 (motor-drve)

Near W Stockton St, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFX2676FRZ00 Inspection of unit and shows no stored error codes. Individual testing of icemaker and icemaker components show all test pass except for harvest cycle. Replace icemaker to resolve issue. Customer states she has concern with temperature inside of both compartments. Customer states ice cream now goes soft. Temperatures inside both refrigerator and freezer compartment well within acceptable levels. Again tested thermistors and circulation of units all tests came back as passed. Unit is out of warranty customer for diagnostic and I did provide her with a rough estimate for cost of new icemaker as well as labor to install component. ; ordrng 1 W10746960 (icemaker)

Near Biltmore Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8000BWO "Installed part ordered, F51 and F71 error code, was able to put into spin cycle at highest speed. Performed a diagnostics test and it wouldn’t complete, opened the lid and saw the wash plate was slipping and not grabbing the basket. Removed the motor rotor and hub, saw the teeth were worn. Ordered parts to resolve issues ; ordrng 1 280146 (rotor) and 1 W10820039 (hub) and 1 W10820039 (hub) and 1 W11252784 (WASHPLATE )"

Near Pennsylvania Ave, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWC565FWO "Error code F7E7. , cleared error code tested alliance would not spin made a loud whining noise. Actuator and capacitor are good, ordered parts to resolve issues ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)"

Near Halsey St, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Inspected unit, ran diagnostics. No errors recorded. Ran a recalibration on unit. Then tested unit on normal wash to verify fill level. Not filling to proper level after recalibration. Issue with level switch. Replace board to resolve.; ordrng 1 W10285511 (switch-cyc) and 1 W11101488 (cntrl-elec)"

Near Odem, TX 78370
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Inspected unit, found issues with valves leaking up in fridge compartment to icemaker, also issue with drain hose at back of unit. Replace these components to resolve this issue.; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt) and 3 W10412708 (module)s and 1 W10482107 (tube-water) and 1 W10547687 (extension)"

Near Violet Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

OVEN WHIRLPOOL WOD77EC0HS01 "too much stuff in the way, Had to reschedule customer ; schdld next appmnt for 10/17 THU !"

Near N Navarro St, Victoria, TX 77904
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Inspected unit for not for not cooling in fresh food section,found ice build up on evaporator,followed steps in SPw11376817,diagnosing unit to need evaporator cover and main control per sw; ordrng 1 W10889841 (cover-evap) and 1 W11389712 (ELEC CNTRL )"

Near Jaci Ln, Conway, AR 72034
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH32519FB1 "Inspected unit for burning smell found short at capacitor at the connector from magnetron causing plastic housing on capacitor to melt,tested diode found diode shorted as well,rested incoming voltage 120v checked ok properly polarized and grounded tested 120v to filter and out of filter checked ok,diagnosed to need capacitor,magnetron and diode ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Mt Tabor Rd, Lonoke, AR 72086
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRX735SDHZ00 Replaced FC switch and filter cover.

Near Stanley Rd, Christiansburg, VA 24073
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Inspected unit found upper rack adjusters wheels are broken and missing rack stop,or ding adjuster kit and stop; ordrng 1 WPW10508950 (stop)"

Near Plantation Dr, Mayflower, AR 72106
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFC310S0ES3 Replaced broil element and main fuse. All checks ok at this time.

Near Canyon Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL WGE745C0FS01 Two drips of something on inside of outside glass of upper oven door. Cx not pleased that things could drip inside the door. Worried lower door will do the same. Would need to pull apart door to clean inside.

Near Bush Farm Dr, Vinton, VA 24179
Uriah B.

Uriah B.

WASHER WHIR WTW8040DW4 Replaced gearcase. Ran load calibration cycle. Ran auto test cycle. All checks ok.

Near Absalom Smith Rd, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE540H0AS1 Replaced infinite switch and right front burner. All checks ok.

Near Skyview Rd, Salem, VA 24153
John L.

John L.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Inspected unit, evaporator in fridge side frozen. Removed panel to check on components, found that on end of wiring to thermistor had become disconnected from crimp sleeve. Removed crimp sleeves, rewired thermistor and secured with shrink couplers. Reassembled, issue resolved."

Near Gulfton Dr, Portland, TX 78374
John L.

John L.

WASHER MAYTAG MVWB880BW Pump has been retrieved.

Near Taft, TX 78390
Michael R.

Michael R.

DRYER ROPER RED4516FW0 "Installed part ordered, tested appliance it’s heating and shutting off properly"

Near Arroyo Dr, Victoria, TX 77901
John L.

John L.

WASHER ROPER RTW4516FW2 "Installed tub, tested with water on agitate heavy and light. No noises heard. Tested on spin, no noises heard. Issue resolved."

Near Avenue A, Sinton, TX 78387
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 customer stated unit is out of warranty and customer was charged the minimum payment of 105+ tax I did collect a check. Customer stated they did recently replace the water filter but after doing so ice production and unit stopped. Inspection of unit shows customer did not seat water filter correctly. Reinstalled water filter issue resolved.

Near Miriam Vale Ct, Corpus Christi, TX 78414
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, found door switch to be broken. Replaced, tested unit. Issue resolved.; used 1 W10237959 (DOOR SWITCH) from stock"

Near I-69 Access Rd, Corpus Christi, TX 78410
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Inspected unit vibration noise found noise coming from condenser,found insulation to condenser line to reduce noise was lying on cardboard under unit,reset insulation,vibration noise went away,unit checks ok"

Near Diamond Pointe Dr, Maumelle, AR 72113
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Replaced water dispenser line. Checked operation. All checks ok at this time.

Near Preston Forest Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Replaced mullion heater, block with new screws as they were missing. And bin paid for by cx."

Near Horseshoe Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW75HEFW0 Unit in emergency drain with door locked. Checked operation in auto test cycle and all checks ok. Unlocked door manual.y and pulled large item out (sleeping bag). Unit was overloaded and put it into emergency drain.; used 1 WP8567668 (TIE) from stock

Near Canyon Ridge Rd, Blacksburg, VA 24060
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Inspected unit, ran diagnostics pulled a F8E1 long fill error, F7E5 shifter fault. Tested valves for function and flow, flow rate was slow. Checked pressure at supply, good water pressure. Replaced valves. Also tested shifter for function, shifter got into spin and agitate without issue. Issue resolved."

Near Prescott St, Corpus Christi, TX 78404
John L.

John L.

RANGE KITCHENAID KECC604BBL00 "Installed cooktop, issue has been resolved."

Near Daniel Moore Ave, Portland, TX 78374
John L.

John L.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Installed new door, installed all components. Issue has been resolved."

Near Bayshore Dr, Ingleside, TX 78362
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer said it stopping making ice 2 or 3 days ago. It had dropped some ice before coming out. Ran all ice maker tests, including ice maker fan, all past, no error codes, temperatures were normal. Made sure fill tube wasn’t frozen. It’s possible the ice box fan is working intermittently. At this point all is working normal"

Near E Panna Maria St, Runge, TX 78151
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Customer complaint of unit not filling with water or completing a wash cycle. Inspection of unit shows error code for long fill no fill Testing of this component shows in good working condition but further inspection shows drain hose is laying flat on the ground. Advise customer to contact professional plumber to resolve drain system issue as well as why this affects the unit. Issue resolved

Near W Lee Ave, Kingsville, TX 78363
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The would turn on and then turn right off. Voltage at the outlet and at the appliance, all fuses checked out. Checked the motor and it was real hot. Installed motor from truck stock, put appliance back together, the appliance is working normal, no further issues ; used 1 279827 (MOTOR) from stock"

Near Asbeck Ln, Edna, TX 77957
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Inspected unit, found issue to be with filter. Installed different filter and issue was resolved."

Near Klatt Ave, Orange Grove, TX 78372
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Unit is out of warranty customer does not wish to continue with diagnosis or repairs

Near Aurora St, Bishop, TX 78343
Adam H.

Adam H.

DRYER WHIRLPOOL WED75HEFW0 Owner of the home was unaware of damage waivers needing to be signed in order to work on unit customer because they are not at location feel uncomfortable signing waivers without further information provided by appliance care. Customer stated they will contact appliance care because number one they are unsure as to who scheduled the appointment number two they are unsure about damage waivers and liability issues with Syd waivers. Customer will be contacting appliance care for further information and details. Provided owner with name of company as well as contact phone number and my name. It is also important to note unit is a stacked washer and dryer that is the reason for damage waiver’s needing to be signed also of note job will require two technicians if customer decides to reschedule. Also unit comes back as out of warranty if you were pulling information from serial number customer states they have closing papers for the home and will have them availabl

Near Whitecap Blvd, Corpus Christi, TX 78418
Adam H.

Adam H.

RANGE WHIRLPOOL WFG320M0BB2 Inspection of unit shows no voltage coming from wall outlet of the home. Advise customer to contact professional electrician to resolve this issue. Issue resolved.

Near E Ella Ave, Kingsville, TX 78363
John L.

John L.

ICEMAKER WHIRLPOOL GI15NDXZB2 "Inspected unit, made adjustments to icemaker to produce thick cubes. Tested, issue resolved."

Near Deer Run Trace, Three Rivers, TX 78071
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows single flat sheet for bedding was pulled underneath wash plate. Was able to remove agitator and bedding. Bedding was destroyed. Also advise customer with that type of material wash cycle should be selected on delicate/hand wash. Issue resolved

Near E Corral Ave, Kingsville, TX 78363
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found the drawers sticking. Needs food grade grease. Adjusted refrigerator door handle. ; ordrng 1 WP542638 (grease)

Near State Rd 798, Fairlawn, VA 24141
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 F7E5F7E6F8E1120 coming to the control but unable to send power to any of the components in manual diagnostic. Needs control board. Lid lock was the only component that operated in manual test mode. ; ordrng 1 W11170318 (cntrl-elec)

Near Harding Ave, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW5620HW0 Could not get bolt from rotor. Need Chris and ordering rotor stator in case we can’t get bolt off. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 8 W11314661 (screw)s and 1 W11354541 (STATOR)

Near Canyon Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB765FW0 Needs latch. Just used truck stock...; ordrng 1 WP3389441 (catch)

Near Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDPE334GPS0 Found pump running but not pumping. Needs pump.Be sure to vac out the drain line also as precaution.; ordrng 1 WPW10531320 (drain pump)

Near S Jefferson Forest Ln, Blacksburg, VA 24060
John L.

John L.

WASHER MAYTAG MVWC400XW "F7E5 shifter fault, F7E1 basket speed fault. Tested tachometer on unit, picks up turning of basket. Ran manual test on spin and agitate. No spin or agitate, all connectors good. Replace components to resolve this; ordrng 1 W10006354 (CAM) and 1 W10006355 (actuator) and 1 W10249628 (drive motor) and 1 W10278117 (capacitor) and 1 W10393490 (cntrl-elec)"

Near Marie Pl, Portland, TX 78374
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8240YW0 "Found error code F71, performed an automatic diagnostics and it wouldn’t go into spin mode. Ran a manual test to check the RPS sensor, also the spin test motor all checks out. Ran 2nd automatic test and it completed with no issues. During the manual spin test is was loud and when it was coming to a stop you could hear the bearings were bad. I was unable to remove the wash plate, ordered parts to resolve issue. ; rqstng P&A on 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)"

Near FM 2443 Rd, Kenedy, TX 78119
John L.

John L.

RANGE AMANA ACR4303MFW3 "Inspected unit, unit getting proper power. All top burners turn on, but control will not respond to inputs, nor will it display anything. Replace board to resolve this.; ordrng 1 W10837800 (cntrl-elec)"

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW0 "Error codes F3E2, F8E1, F0E5, F5E2, cleared errors codes and tested the inlet valve, the valve wouldn’t open up on both cold or hot, ordered inlet valve.; ordrng 1 W11165546 (valve)"

Near Rodeo Rd, Inez, TX 77968
John L.

John L.

WASHER WHIRLPOOL WTW4816FW "Inspected unit, received F8E1 long fill. Checked pressure at lines, good pressure. Tested valves, cold side does not dispense water as should. Replace to resolve.; ordrng 1 W10869799 (valve)"

Near Co Rd 3054, Orange Grove, TX 78372
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer said the food in the freezer was starting to melt, they took the stuff out and moved to another refrigerator and it started working again and making ice. Ran tests 1-6 all past but test 5 I could not hear the compressor kick or change speeds. Took the back cover off to the compressor and didn’t see a green light and the compressor was not on out of diagnostics. Unplugged the appliance and plugged back in after 60 seconds the compressor and condenser fan kicked on and the suction line frosted up and didn’t dissipate. Called John and he said it is low on Freon and leak somewhere. Rescheduled for him to come out on a sealed system issue and ordered inverter box just in case.; ordrng 1 W11087200 (invrtr-box)"

Near Victoria, TX 77904
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Inspection of unit shows error code F8E0 Comes back as lower fan speed underspeed. Suggested method for correcting issue is replacing ACU. Order ACU to resolve issue.; ordrng 1 W11253186 (cntrl-elec)

Near Main Royal Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unable to diagnose unit or physically be hands-on with units because dispatch was not done correctly from Lowe’s with correct documentation. Contacted customer to explain to them the situation and apologies but Lowes will have to re-dispatch work order before I’m able to work on units. But based on what customer stated I believe issue is with one of the water valves. Ordering three separate water valves to resolve issue. Have not set return date Lowes will have to re-dispatch properly before work or diagnostics will be done on unit.; ordrng 1 W10394076 (valve-inlt) and 1 W10394076 (valve-inlt) and 1 W10701640 (valve)

Near E Miller Ave, Kingsville, TX 78363
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "The food is not freezing in the freezer. The temperature was set at 33 in the refrigerator and -3 in the freezer Checked the temperature in the refrigerator 36-37 degrees, the freezer was about 28-30 degrees. Both the compressor and condenser fan are coming on. Called and spoke with John, he said it’s a possible leak in the system and not to order any parts. This is a sealed system issue ; schdld next appmnt for 10/9 WED !"

Near Green Gable Dr, Victoria, TX 77904

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