Near Natalia, TX 78059
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Tested unit. Compressor running. No frost pattern. Unit had Freon in system. Unit has a bad compressor. Ordering new compressor. ; ordrng 1 W11209866 (compressor)
Near Terrell Hills, TX 78209
Ezequiel V.
Job Details: 01/14/2021
DRYER MAYTAG MEDB765FW0 "Replaced front bulkhead, shafts and rollers after replacement tested dryer no issues, good heat good rotation. Job complete."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 01/14/2021
REFRIGERATOR MAYTAG MSS25C4MGZ01 "Checked refrigerator due to not making ice found ice maker frozen stuck defrosted tested refrigerator no issues, freezer set to coldest freezing water line adjusted setting. Job complete."
Near Schertz, TX 78154
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the valve and the pad. Unit is now dispensing water as designed.
Near San Antonio, TX 78258
Jim G.
Job Details: 01/14/2021
OVEN ELECTRIC (D WHIRLPOOL RBD305PDS15 Verified error F2E6 code which indicates a control issue. However the board is now discontinued. Collected service fee.
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 01/14/2021
WASHER WHIRLPOOL CAE2795FQ0 "Checked washer found no issues, washer is working as designed. Job complete."
Near San Antonio, TX 78254
Justin
Job Details: 01/14/2021
DISHWASHER AMANA ADB1400AGB3 "Unit leaking from sump pump motor, will need to order and replace. ; ordrng 1 W10888591 (pump and motor)"
Near San Antonio, TX 78254
Richard G.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDF130PAHB0 "Replaced heater, pump and motor, and control. Tested to complete. Unit is good to go."
Near San Antonio, TX 78251
Richard G.
Job Details: 01/14/2021
WASHER WHIRLPOOL WFW6620HW0 Customer complaint is that the unit is still leaking. Found leak coming from back right of washer. Unit is leaking from the heater assembly. Ordering heater.; ordrng 1 W11314664 (heater)
Near San Antonio, TX 78254
Justin
Job Details: 01/14/2021
RANGE WHIRLPOOL WFG320M0BS3 "Testing temps to see if calibration is needed, had customer preheat oven to 350. Adjusted unit to plus 30, reaching correct temps now. Was set to -20 prior to me working on it."
Near San Antonio, TX 78250
Richard G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced icemaker. Ran unit through harvest cycle and called for water. Tested to complete. Unit is good to go.
Near San Antonio, TX 78216
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRSC503ESS00 Water leaking from inlet valve. Fixed hose. No leaks. Will reschedule. ; schdld next appmnt for 1/14 THU !
Near Castroville, TX 78009
Jesus C.
Job Details: 01/14/2021
MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Installed new UI. Set temp for 350. Unit reached temperature. Held temperature for 30 minutes. No issues during testing. Job complete.
Near Adkins, TX 78101
S. L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found Fc light bad meeds part W10695459. ; saved tckt
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/14/2021
MW-HOOD COMBO MAYTAG MMV1175JZ0 Replaced control board and light. Unit is now lighting as designed and is fully functional.
Near San Antonio, TX 78217
Jim G.
Job Details: 01/14/2021
MW-HOOD COMBO MAYTAG MMV5208WB1 Replaced all parts. Issue resolved. Andy SR# 7729706163; ordrng 1 W10727360 (3 prong switch) and 1 W10269458 (NC Switch) and 1 W10269460 (NC switch (bottom)) and 1 WP8206419 (Bottom interlock) and 1 W10138793 (20A Fuse)
Near San Antonio, TX 78224
Tommy B.
Job Details: 01/14/2021
WASHER MAYTAG MVW7230HW0 Customer stated the issue with the unit will not drain. Diagnostics revealed no errors. Drain pump functional and testing. No further issues at this time. Ready for resale.
Near San Antonio, TX 78254
Tommy B.
Job Details: 01/14/2021
DISHWASHER KITCHENAID KDFE104HPS Previous technician found damaged front panel. Swapped out with new panel to resolve issue and unit has no further issues at this time. Ready for resale.
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/14/2021
VENT HOOD WHIRLPOOL UXT5236BDS1 This unit has a bracket that holds motor in. The screws had come out of the sheet metal and cannot be tightened. The sheet metal is stripped. I called TJ at Whirlpool Tech Line. He had deemed it unrepairable because the bracket is part of the hood. SR# 7729702301. I called Greg the builder rep at Coventry Homes and explained that Whirlpool would contact Mr. Ott for settlement or replacement of the vent hood. I also provided the SR number.
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 01/14/2021
WASHER MAYTAG MVW6230HW0 "Called customer, customer stated they are not available today will be available again Monday 18th. ; schdld next appmnt for 1/18 MON 4-6"
Near San Antonio, TX 78245
Richard G.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED4815EW1 "Replaced motor, wheel, and belt and pulley. Wheel had to be cut out. Tested to complete. Unit is good to go."
Near San Antonio, TX 78245
Richard G.
Job Details: 01/14/2021
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Replaced control and ui. Tested to complete. Unit is good to go.
Near Castroville, TX 78009
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new valve, housing and temp sensor. No issues during testing. Job complete."
Near La Vernia, TX 78121
S. L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "FC and RC evaporators both not iced over not defrost issue temps we 28 FC and 54 RC Checked for leaks with uv light couldn’t find leaks ran test 5 3 way valve working and some frost patterns called techline again spoke to Robert SR 7729422218 he advised me to get SS tech with Nitrogen to blow though system to 140 psi to locate leak. After this did amp draw at compressor found 2.3 amps called DH to het his opinion he said needs compressor. Request otl.; rqstng P&A on 1 W10832994 (compressor), states that autho needed"
Near Converse, TX 78109
S. L.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFG525S0JS0 Arrived opened box to have customer give approval of parts one panel has a dent and other has rust on it. Customer did not want panels installed marked these as defective reordered parts. Please inspect parts before scheduling.; ordrng 2 WPW10162245 (panel-side)s
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/14/2021
DISHWASHER KITCHEN AID KDTM404KPS0 "Replaced all needed parts. Tested unit. It is filling, washing and draining as designed. Fully operational now."
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/14/2021
WASHER MAYTAG MHW8630HC0 "I called our customer at 4:55 pm time stamped on 3 CX, she informed me that she was informed that she was told that her appointment was from 2-5, that it was already 5 o’clock and that she was told she would get a call 30 minutes ahead of time. I told her I was sorry. I see no notes informing me that they required a 30 minute call ahead. I was contacted by Becky and Nik that our customer was still fine with me coming after the appointment. I replaced the control board. Ran diagnostics and received no errors. Ran service load test cycle and all loads functioned as designed. An the calibration quick service cycle. I took a picture of the damage the customer said their builder had caused during the installation to the top of the washer. There is similar damage on their dryer. Our customer might have us replace those once he can seek settlement from the builder. The part number for the top is WPW10460693. Not including service fee and labor for installatio
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "I found that one screw on the upper right hinge was missing and the other one was damaged. Causing the right door to tilt to the left making it hard for the left door to close due to the mullion. I replaced both screws from my truck stock. WP489349. And WP8281196. Door is now functioning and closing as designed.; used 1 WP489349 (SCREW), and 1 WP8281196 (SCREW) from stock"
Near San Antonio, TX 78253
Justin
Job Details: 01/14/2021
DRYER MAYTAG MED7230HW1 "Replaced control and console, unit is stuck in factory WiFi connection attempts. Calling techline to assist, unit finally came out of lock mode but still not working correctly. Spoke with tech line and found bad control caused by motor. Will need new board again. ; ordrng 1 W11441687 (CONTROL )"
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "I found that there is standing water in the tub. The drain hose is not looped up. I fixed this and used a zip tie WPW10339879 to secure it. I used my wet vac to extract the standing water. This unit is not draining and needs a new drain pump. Part ordered. ; ordrng 1 W10876537 (drain pump), used 1 WPW10339879 (ZIP TIE) from stock"
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced. Intro, and dispenser. The unit fills washes and rinses. Ran diagnostics and received no error codes. Ran service cycle calibration. Unit fully operational."
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/14/2021
WASHER MAYTAG MVWB835DW4 "Replaced control board on washer after replacement tested washer no issue, washer is working as designed. Job complete."
Near San Antonio, TX 78245
Richard G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint is that the previous issue has not been fixed. Found ice built up on auger and also coming down from the icemaker. Found icemaker to be defective. Replaced icemaker. Tested to complete. Unit is good to go.
Near San Antonio, TX 78251
Justin
Job Details: 01/14/2021
WASHER MAYTAG MVW6230HC0 "Customer had to step out, rescheduled for tomorrow. ; schdld next appmnt for 1/12 TUE !"
Near San Antonio, TX 78250
Tommy B.
Job Details: 01/14/2021
FREEZER WHIRLPOOL WZF34X20DW01 Customer stated the issue is that the door is not functioning properly. Found issue to be faulty gasket. Ordering parts to resolve issue.; ordrng 1 W11501317 (GASKET)
Near San Antonio, TX 78249
Tommy B.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated as it was previously. Diagnostics revealed heating element error. Unit is also not filling with water. Ordering parts to resolve issue. ; ordrng 1 W11087376 (pump&motor)
Near San Antonio, TX 78252
Richard G.
Job Details: 01/14/2021
WASHER WHIRLPOOL WFW5620HW0 Replaced rotor and stator. Was able to remove bolt with assistance.tub not needed. Tested to complete. Unit is good to go.
Near , TX 78015
Tommy B.
Job Details: 01/14/2021
VENT HOOD MAYTAG UXT5236BDS1 Customer stated the issue is that the filter will not stay in position. Found issue to be broken latch. Ordering parts to resolve issue.; ordrng 1 W10416841 (latch filter)
Near Boerne, TX 78015
Douglas H.
Job Details: 01/14/2021
OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS00 Last trip found faulty fuse. Replaced fuse to resolve the issue. Unit testing good now no further issues at this point.
Near San Antonio, TX 78245
Richard G.
Job Details: 01/14/2021
OVEN ELECTRIC (D JENN-AIR JJW3430IL00 "Whenever the power goes out, the unit gives an error message. Unit then has to be reset at the breaker to get it to work. Entered diagnostics and found error codes F6E0 ui lost contact, F2E1 stuck shorted key, F2E0 keypad disconnected. Will need console that is on order.; O-emld tckt"
Near Cibolo, TX 78108
Shawn W.
Job Details: 01/14/2021
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Called Bruce at Whirlpool to see how to approach SR #7729713897 This unit is not WiFi and likely has a grounding issue or the L1 and L2 will need to be swapped to provide a fresh line. Parts needed ordered. ; ordrng 1 4450800 (screw) and 1 W10409840 (wire harness) and 1 W10839510 (cntrl-elec)
Near Cibolo, TX 78108
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Our customer is having a problem with the top light fixture. One of the 4 lights is out and the others are flickering. I replaced the light module and it is now working. The ice dispenser was grinding really loud when in cubed mode. I was able to reset it but it is not crushing ice. This unit will need a new ice cube tray. Part ordered.; ordrng 1 W11185686 (ice-contnr)
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 01/14/2021
DRYER MAYTAG MED8200FW0 "Checked dryer found noise coming from pulley and right rear roller replaced no issues, after replacement customer stated door is hard to close ordering to resolve issue. Collected dryer repair cost. ; ordrng 1 W10797893 (door), used 1 4392067 (REPAIR) from stock"
Near San Antonio, TX 78256
Tommy B.
Job Details: 01/14/2021
WASHER MAYTAG MVW7232HW0 F0E4 error indicates Spin limited by water temp. Reviewed use and care with customer. Unit completed automatic test cycle. No further issues at this time.
Near Cibolo, TX 78108
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the led module as well as the UI. The unit lighting is still not working. This unit will need a new light module as well as a new deli control UI. Parts ordered. Our customer paid our service fee on the Tech visit. I collected the labor for the two parts installed. The remaining balance for labor upon completion of repair. Parts ordered. Whirlpool is covering the parts. ; rqstng P&A on 1 W10695459 (module) and 1 WPW10769076 (cntrl-elec)
Near Schertz, TX 78154
Shawn W.
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "This unit fills and drains but is no longer washing, The sump and motor needs to be replaced. Our customer is using proper detergent and rinse aid. They have an adequate hot water source coming into the unit and they are using afresh to clean the unit regularly. Priority Service Call (PSC) fee with military discount. Our customer has decided to not move forward with the repair because it is cost prohibitive. ; rqstng P&A on 1 W10671941 (pump&motor)"
Near San Antonio, TX 78249
Jim G.
Job Details: 01/14/2021
RANGE KITCHEN AID KFEG500ESS3 Reset control and tested properly thereafter. Voltage checks were good. Issue resolved.
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 01/14/2021
DRYER MAYTAG MEDB765FW "Checked dryer found door popping open, found left hinge bent outward ordering hinges and springs to resolve issue.; rqstng P&A on 2 3387565 (spring,door)s and 1 W10284140 (hinge (LEFT)) and 1 W10284141 (hinge) and 1 W10675495 (strike)"
Near San Antonio, TX 78224
Jesus C.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED4850HW0 Tested unit. Door not staying shut. Will need to replace door catch and hinges. ; ordrng 1 WP3389441 (catch) and 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)
Near San Antonio, TX 78249
Jim G.
Job Details: 01/14/2021
DRYER MAYTAG MED7230HW1 Cleared obstruction from vent. Issue resolved.
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/14/2021
MW-HOOD COMBO KITCHEN AID KHMS2056SSS3 Last trip found broken spacers. Replaced spacers to resolve the issue. Collected part costs. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 01/14/2021
REFRIGERATOR MAYTAG MFI2569VEM4 "Checked refr found rails on freezer door stuck ordering rails to resolve issue, also ordering light switch and socket due to freezer light not powering on and dispenser light not turning on. ; rqstng P&A on 1 12925501SP (retainer-) and 1 12925502SP (retainer-) and 1 12939601 (cntrl-elec) and 1 W10120018 (slide) and 1 W10235357 (glide) and 2 W10235367 (glide)s"
Near , TX 78015
Tommy B.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED5000DW2 Customer stated that the issue is the door does not close. Found issue to be caused by faulty door and door catch. Ordering parts to resolve issue.; ordrng 1 W10906683 (seal-door) and 1 WP3389441 (catch) and 1 WP695737 (door)
Near San Antonio, TX 78223
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 Tested unit. Fresh food temp at 34. Freezer at 0. Compressor is running. All fans running. Air baffle making noise during cycling. Issue might be caused by air baffle. Unit is working properly at this time. Customer will monitor and notify if any further issues. Collected payment for service fee.
Near San Antonio, TX 78250
Justin
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Parts were put in my bin. 05 had same job for today. Replaced cover and door switch. Unit working as designed. ; used 1 W11126296 (ICE MAKER COVER ), and 1 W11396033 (SWITCH ) from stock"
Near Boerne, TX 78006
Colton B.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue is a faulty refrigerator door. Inspected new one and found a broken wire. The white wire on the 6 pin connector was broken. Reordering the door to resolve issue. Will call customer when it comes in.; ordrng 1 LW11037733 (dor-fip)
Near , TX 78015
Tommy B.
Job Details: 01/14/2021
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Customer stated that the issue is the unit functions intermittently and the display turns on and off. Found issue to be caused by warped inner door and also the unit will need a new user interface. Ordering parts to resolve issue.; ordrng 1 W10687342 (door/mw) and 1 W11297728 (console) and 1 WPW10128850 (arm)
Near San Antonio, TX 78257
Douglas H.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Last trip found faulty diffuser and ice maker. Replaced both parts to resolve the issues. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78249
Jim G.
Job Details: 01/14/2021
WASHER MAYTAG MVW7232HW0 Customer states that the washer will stop during cycles. The clothes stay wet. Joel SR# 7729713358 use care issue.
Near Boerne, TX 78006
Colton B.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED7500GW Issue is long dry times. Dryer heats well and is venting air out really well. Finding issue to be restriction in the wall vent. Customer will have vents cleaned all the way to the roof. No error codes found.
Near , TX 78006
Colton B.
Job Details: 01/14/2021
RANGE WHIRLPOOL WOS51EC0HS01 Issue is that the unit resets the first time the customer tries to bake in it. Shows a power failure sign on the UI when it starts to bake. It works on the second or third attempt. Voltage from wall checked good even under load. Found F6E4 error in diagnostics. Ordering new control and console to resolve issue. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
Near San Antonio, TX 78258
Jim G.
Job Details: 01/14/2021
WASHER MAYTAG MHW5500FW0 Unit had F3E1 code which indicates air pressure sensor issue. Andrew SR# 7729715664 verified that the pressure sensor hose was clogged. Cleared obstruction. Customer also reported sagging door. Inner door must be replaced. Collected service fee. ; ordrng 1 W11316776 (Inner Door (support))
Near Medina, TX 78055
Richard G.
Job Details: 01/14/2021
MICROWAVE OVEN MAYTAG MMV6190FZ3 Replaced fan motor. Tested to complete. Unit is good to go.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFE515S0EW Issue is broken cooktop glass. Ordering new cooktop to resolve issue. Will call customer when they come in. ; ordrng 1 W10472020 (cooktop)
Near Boerne, TX 78015
Douglas H.
Job Details: 01/14/2021
ICEMAKER (STANDA SCOTSMAN SCN60PA1SU Last trip found faulty pressure switch. Replaced pressure switch to resolve the issue. Unit testing good now. No further issues at this point.
Near Boerne, TX 78015
Douglas H.
Job Details: 01/14/2021
MICROWAVE OVEN KITCHEN AID KMBS104ESS01 "Unit not heating. Finding issue to be all high voltage components (magnetron, capacitor, transformer and magnetron thermostat) quoted 838.48 P&L and grand total quote of 1010.60 (Sc,P&L plus tax) at the moment customer didn’t want to proceed with repair due to cost of repair. Collected priority Sc. ,asking as ESTIMATE ONLY! Due to customer asking if they changed their minds would we have all info. ; rqstng P&A on 1 W10776767 (TRANSFORMER) and 1 W10850446 (CAPACITOR ) and 1 W11409822 (MAGNETRON ) and 1 WP4375079 (THERMOSTAT )"
Near San Antonio, TX 78251
Richard G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Replaced thermistor. Unit is showing no frost pattern. Checked out start device, it is good to go. Compressor is coming on. Tested out compressor, likely bad. Customer does not want to have sealed system technician come. Will look into replacement."
Near Boerne, TX 78006
Douglas H.
Job Details: 01/14/2021
VENT HOOD WHIRLPOOL WVU57UC6FS0 Customer stated unit making loud noise as if something hitting. Couldn’t replicate the noise. Pulled fan motor down to find a piece was broken off. Ordering blower wheel to resolve damaged fan. Part on b/o; ordrng 1 W11099714 (BLOWER WHEEL)
Near San Antonio, TX 78245
Justin
Job Details: 01/14/2021
MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 "Found top interlock switch stuck, fixed issue and tested to complete."
Near San Antonio, TX 78254
Justin
Job Details: 01/14/2021
DRYER WHIRLPOOL WED7120HW1 "Spoke to maintenance manager, he stated they figured out unit was having issues due to bad plug on wall and power cord. Unit is good to go."
Near , TX 78015
Tommy B.
Job Details: 01/14/2021
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS02 The issue is the door glass broke during preheating. Ordering inner door glass to resolve issue.; ordrng 1 W11455100 (INNER GLASS)
Near Boerne, TX 78015
Douglas H.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Last trip found faulty socket and damper control. Replaced both to resolve the issues. Unit cooling properly now. Couldn’t test the freezer light socket as the bulb was bad. Customer will be getting a new bulb and if that doesn’t work will call back. At the moment no further issues at this point.
Near San Antonio, TX 78250
Richard G.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Double dispatched. Jay has parts and job.
Near San Antonio, TX 78227
Jesus C.
Job Details: 01/14/2021
DRYER AMANA NED4655EW1 Tested dryer. Not powering on. Found push to start relay Popped out from console. Reinstalled relay. Unit now working properly. Job complete.
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Tested unit. Cooling in fresh food only. No frost on freezer evap. Ran test 4. 3 way valve not switching to freezer. Called tech line. Will need to replace valve assembly. ; ordrng 1 WPW10443217 (valve)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
OVEN ELECTRIC (D KITCHEN AID KODE500ESS "Issue was a damaged inner door panel. Replaced panel, unit tested good."
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR KITCHEN AID KRFF707ESS01 Frost buildup on fresh food evap. Called tech line. Suggest following service pointer to solve issue. Will need unit to be defrosted to diagnose further. ; schdld next appmnt for 1/13 WED !
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KSSC48QMS01 Found that the temperatures in both sections were perfect. I called DH for guidance. He explained that the close readings I took on the bi metal and defrost heater could be deceptive due to a failing control board. He recommended that we stand down on the repair and if the problem comes back we will need to change this control. Unfortunately this control board is discontinued. I advised our customer to reboot the unit If the problem returns and that eventually the refrigerator would need to be replaced. Nothing charged. Our customer paid our service fee on previous call.
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 01/14/2021
RANGE KITCHEN AID KSDG950ESS1 "Checked range found no issues good heat good cool down, tested all fans no noise heard, range is working as designed. Job complete."
Near San Antonio, TX 78258
Jim G.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFE770H0FZ2 Replaced wiring harness. Issue resolved.
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "This unit needs a new switch in the water filter. It is showing Stuck closed in diagnostics. I checked the switch and it us open, no continuity. Part ordered. ; ordrng 1 W11384469 (SWITCH)"
Near San Antonio, TX 78259
Shawn W.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced the control board and evaporator fan. Unit is now fully functional.
Near Bandera, TX 78003
Richard G.
Job Details: 01/14/2021
WASHER MAYTAG MHW8630HW3 "Customer states unit is still not dispensing detergent correctly. States she ran a load 5 times and the detergent level never decreased until the 5th time, it decreased a little. Also states they have seen a cl error code. Which is likely a control lock error. Will replace controls and dispenser.; ordrng 1 W11322884 (cntrl-elec) and 1 W11351736 (CONSOLE) and 1 W11465557 (DISPENSER)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Issue was that unit was now not draining. Called Scotsman techline who had me jump the drain pump. Unit drained well. Sotsman’s recommendation was to replace the pressure switch. Replaced pressure switch to resolve issue. Collected P&L costs.
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 01/14/2021
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced console on range tested range no issues, unit is working as designed. Job complete."
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Replaced both doors on refrigerator due to dents after replacement adjusted gasket no issues, job complete."
Near San Antonio, TX 78232
Jim G.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced defective fan assembly. Issue resolved.
Near San Antonio, TX 78256
Tommy B.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFE550S0HZ1 Swapped out control to resolve functional issues. No further issues at this time.
Near San Antonio, TX 78261
Jim G.
Job Details: 01/14/2021
OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Thermal fuse is out. It appears there are significant burns to the harness as well how we no signs of prototype damage. ; ordrng 1 WPW10545291 (Thermal Fuse) and 1 W10836687 (Main Harness)
Near Castroville, TX 78009
Justin
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 "Not finding issue, water and dispenser is working as designed. Instructed customer since they have a softener the filter is not a necessity."
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Replaced refrigerator doorson refrigerator due to dents after replacement adjusted gasket no issues, job complete."
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/14/2021
DISHWASHER KITCHEN AID KUDS30IXWH6 "Checked dishwasher found motor causing excessive noise while running ordering motor and spray arm to resolve issue, also found 3 additional wheels broken ordering as well. ; rqstng P&A on 1 8268340 (seal,sprayarm) and 1 W10077898 (suport-arm) and 1 W10077899 (cap) and 3 W10195416 (wheel)s and 1 W10237169 (pump&motor) and 1 W10320510 (arm-spray)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/14/2021
THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Installed new latch. No further issues. Tested to complete.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 01/14/2021
DRYER WHIRLPOOL WED5620HW1 "Replaced console and control board due to no heat and no display after replacement no issues, dryer working as designed. job complete."
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 01/14/2021
OVEN ELECTRIC (D WHIRLPOOL RDE2300N2 Checked oven found unit no heating up to target temperature unable to locate due to model number not populating parts. Job complete. Collected service call fee.
Near San Antonio, TX 78217
Jim G.
Job Details: 01/14/2021
DRYER WHIRLPOOL WGD5000DW2 Replaced thermal fuse.
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL n/a Tested unit. Found restriction on evap. Will need to vacuum and recharge unit. ; ordrng 1 WPW10143759 (dryer)
Near San Antonio, TX 78233
Jim G.
Job Details: 01/14/2021
WASHER MAYTAG MVWC415EW2 Replaced drive hub. Issue fully resolved.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Issue was a no cool refrigerator. Lights are the only thing working. Called techline and spoke to Leon, who instantly stated that it was a bad HV board. Collected SC And quoted customer for P&L on return visit. Ordering new control and returning.; ordrng 1 WPW10310240 (cntrl-elec)"
Near , TX 78056
Richard G.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KBSN608ESS00 "Customer complaint is that since owning the refrigerator the over temp alarm has been going off. Just recently, the refrigerator stopped cooling, followed by the freezer. Found freezer and evap motor iced over. Will need evap motor,harness, thermistor, and bi metal. Ordering control for over temp alarm issues. Customer also pointed out that the grill at the bottom of the unit is missing. Found multiple components missing from bottom grill. ; rqstng P&A on 1 W10482187 (harns-wire) and 1 W10798007 (contrl-box) and 1 W10859915 (grille-frt) and 1 W11169715 (grille-frt) and 1 W11212356 (motor-evap) and 1 WP2188820 (temp sensor) and 1 WP2260503B (button) and 4 WP489464 (screw)s and 1 WPW10160570 (bimetl-def), states that autho needed"