Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1339 customer reviews

Doug M.

Doug M.

OVEN WHIRLPOOL AER6303MFS2 "Replaced oven control due to no display,tested unit operation checks ok"

Near Carling Dr, Little Rock, AR 72209
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Installed gasket under motor bracket per tech line,replaced blower wheel and motor due to breaking when trying to remove due to vibration noise,after installing parts vibration is worse,called tech line spoke with (Andrew) he did not have a resolution to problem said for customer to call manufacturer,file #7726187874; used 1 279827 (MOTOR) from stock"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced icemaker due e5 error code bad icemaker thermistor,replaced dual fill valve due to shorted solenoid to icemaker,tested unit operation checks ok"

Near N Dogwood Dr, Mayflower, AR 72106
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Customer needed to reschedule ; schdld next appmnt for 10/23 WED !

Near Tennyson Dr, Conway, AR 72034
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KUDK03FTSS2 Could not remove unit from cabinet. Looks as though spray foam is holding the rails in place toward the back. Cx to remove from cabinet and clean out space of any spray foam that may be present. ; pckd up 1 8194001 (LINK) and 1 W10790877 and 1 WP8270020 (door spring)

Near Stafford Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIG GE GSHS6LGBBHSS Replaced defrost sensor and element. Defrosted evap. Set temps to recommended. Plugged in about 11am

Near Hollow Oak Ct, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRFC300ESS00 "Food is freezing in the RC. We will need to replace the control board,thermistor/wire harness and the damper. The damper is very noisy. ; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control)"

Near Vista Forest Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced both top rack rails and stops. All checks ok.

Near Nikkel Ln, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR MAYTAG MBF2258FEB00 There was a piece of tape on the back of the fridge which caused the tape to make a noise whenever the condenser fan was turning. I also sealed the freezer frame with adhesive. All operations check ok. ; used 1 8201711 (ADHESIVE ) from stock

Near Village Way, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Maintenance went home. Property maintenance co. does not want us in Apts without them present. Will need to reschedule. ; saved tckt

Near Canyon Ridge Rd, Blacksburg, VA 24060
Chris S.

Chris S.

WASHER MAYTAG MTW5620TQ1 Drain hose was leaking. I purchased a new drain hose from tribles and installed it. All operations check ok. ; pckd up 1 WPW10096921 (hose)

Near Staunton Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW1 "Replaced gearcase, drive hub, basket. Ran calibration. Ran auto test cycle., all checks ok. Belt squeaking slightly. Order belt if callback."

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced control board. All checks ok at this time. Noticed leak at connection to valve. Cx to look at connection and see about fixing or replacing the supply line to the fridge.

Near Golfview Dr NE, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL WFW5620HW0 I installed the tub and other parts. After having installed the tub I discovered that it had been broken in handling or shipping. ; ordrng 1 W11287251 (TUB AND DRUM)

Near Canyon Ridge Rd, Blacksburg, VA 24060
John L.

John L.

OVEN JENN-AIR JJW2430DP00 "Customer was sent main control board, installing this did not resolve issue. Issue is with you I, explain to customer that they may have to call Genaire about receiving a part that was not needed. Customer will try to obtain correct part and reschedule when received."

Near River Ridge Dr, Corpus Christi, TX 78410
John L.

John L.

WASHER MAYTAG MVWC400XW "Installed motor, recalibrated unit. Issue resolved."

Near Marie Pl, Portland, TX 78374
Michael R.

Michael R.

FREEZER MAYTAG MZF34X20DW00 "The freezer stopped cooling. Plugged the appliance in and the compressor didn’t start. Took back to cover off and checked the starting device, the starter device was burnt and the capacitor was bad, compressor was good, ordered parts and quoted customer; ordrng 1 W11028365 (start-dev) and 1 WPW10350564 (capacitor)"

Near Kobitz Rd, Victoria, TX 77905
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "I installed the the evaporator,compressor and drier. I charged the unit with 5.5 oz. of 134A. I checked for leaks and found none. All operations check ok. Customer will observe."

Near Uptown Trail, Blacksburg, VA 24060
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV "Called Techline spoke with Rich, explained issues with unit. Techline suggests to test all modules and circuits for issues. Found a connector issue within fridge. Module not connected unable to reach other connectors as they are Incase’s in insulation. Techline informs that it will not be able to fix and unit is unrepairable. File number given #7726154688Unit unrepairable."

Near Corpus Christi Channel, Port Aransas, TX 78373
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inspected unit, ran diagnostics no errors cam back.Ran spin, unit shakes a lot. Pushed down on tub to check suspension, has a lot of bounce. Issue is with suspension. Replace suspension to resolve this issue.; ordrng 1 W10748956 (suspension)"

Near Woodhaven Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER ROPER RTW4516FW1 Inspection of unit shows gearcase oil sipping on two floor. Replace Agitator gearcase capacitor actuator cam belt. Job will require authorization.; rqstng P&A on 1 3348117 (sub 285565) and 1 3354733 (cap) and 1 W10003790 (screw) and 1 W10006384 (belt) and 1 W10427633 (shield) and 1 W10473144 (gearcase) and 1 W10625045 (capacitor) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator)

Near SW 8th St, Premont, TX 78375
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed components, ran recalibration. Tested unit after install, issue resolved."

Near W Merriman St, Sinton, TX 78387
John L.

John L.

DRYER AMANA NED4655EW1 "Installed timer, tested for movement. Timer moving as should. Issue resolved."

Near I-69 Access Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

DISHWASHER KITCHENAID KDFE104HPS0 Inspection of unit shows installer has badly miss wired power cord to junction box of unit. Advise customer that power cord is an optional part and not covered under the warranty. Also advise customer to contact professional electrician to resolve this issue. Issue resolved

Near Clarissa Spring, Alice, TX 78332
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed parts ordered, the appliance is is working normal."

Near Cavalry Rd, Victoria, TX 77905
Adam H.

Adam H.

OVEN WHIRLPOOL WFC150M0EW3 Sr#7726159533. Cxc sr #7726159919. In the process of installing parts I determined that the frame for the unit is bent beyond repair. Go through the process of having tech line damage the unit out as non-repairable first SR number goes with tech line. Tech line states it is now a two-step process to have a unit damaged out and I would have to speak with partner team after I spoke with him to document the issue. After speaking with tech line to tell him my findings he transferred me to partner team second SR number belongs to partner team. Partner team states that stores TM will have to escalate the unit through whatever process they use to report damaged goods. Issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated unit ran verification cycle all issues resolved

Near Wolverine Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

RANGE WHIRLPOOL WFG320M0BB2 Testing control board for power shows voltage coming in is correct but board will not respond. Customer states they had a power outage not too long ago and two other appliances will no longer work. Replace control board to resolve issues; ordrng 1 W10841330 (cntrl-elec)

Near E Ella Ave, Kingsville, TX 78363
Adam H.

Adam H.

DRYER MAYTAG MEDB725BW0 8544742 blower belt. Is out of warranty. Found issue to be blower wheel belt old and brittle. Advise customer of the billing process and estimate of part cost plus estimate of labor to install parts. Customer is aware of the problem of the unit but has declined further service. Left contact information for customer if they wish to schedule an installation date.

Near Pato St, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW3 "The customer took pictures of the wash, barely had any water on deep wash. Found error code F2E1, cleared error code and checked inlet valve again, no issues, tested the UI no stuck key, calibrated and performed a diagnostics test completed with no issues or error codes. Unplugged appliance and plugged back in and it gave error code F2E1, hoses, connections and voltage are good. Ordered parts to resolve issues.; rqstng P&A on 1 W11106748 (console) and 1 W11182871 (cntrl-elec)"

Near S Ben Jordan St, Victoria, TX 77901
Doug M.

Doug M.

LAUNDRY MAYTAG MVWB765FW3 "Inspected unit for not filling,performed service diagnostics found no cold water entering unit,tested incoming water supply checked ok,found cold water solenoid shorted,diagnosed to need fill valve ; ordrng 1 W11165546 (valve)"

Near L St, Little Rock, AR 72207
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS555SIHZ00 "Replaced main control and evaporator fan harness due to fan not running and defrost issues,tested unit operation checks ok"

Near Brookside Dr, Little Rock, AR 72205
Michael R.

Michael R.

OVEN WHIRLPOOL WOD77EC0HS01 "cleaned up glass with a sop vac, Installed parts ordered, put door back in place, no further issues"

Near N Navarro St, Victoria, TX 77904
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Tried to removed blower wheel to so I could remove drive motor to place foam tape under bracket,center of blower wheel cracked due to being to tight to remove,call tech line to document that I am removing blower wheel correctly,ordering blower wheel ; ordrng 1 WP697772 (blower wheel)"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

OVEN WHIRLPOOL AER6303MFS2 Customer called me back and needed to reschedule ; schdld next appmnt for 10/22 TUE !

Near Carling Dr, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Inspected unit for not making ice,performed service diagnostics found e5 error code icemaker thermistor is bad,performed fill test found icemaker would not fill water dispenser does work,diagnosed to need icemaker and fill valve; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"

Near N Dogwood Dr, Mayflower, AR 72106
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "Installed parts ordered calibrated and performed a diagnostics test,completed with no issues"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

DISHWASHER KITCHENAID KDTE254ESS0 Customer was concerned about deposits of calcium/grease Deposits forming in the unit. Advise customer of correct installation and routine cleaning of unit. Customer instruct.

Near College Pl, Kingsville, TX 78363
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW2 Install components issue resolved.

Near W Stockton St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows air code for unbalanced load and loss of power. Customer states they have lost power a couple of times in the past few weeks edit has happened while unit was in the middle of cycle. Calibrated unit and ran verification cycle all issues resolved.

Near Co Rd 225, Concepcion, TX 78349
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW Call customer prior to my arrival to just clarify that out of warranty standing on the unit. Customer states there is a bag on the machine for tenure warranty and I explain to her that specific parts of the unit are covered under the warranty for the cost of the part only. Diagnostics and installation of parts would be coming out of customers own pocket. Customer has declined any service for this unit

Near S Main Ave, Freer, TX 78357
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed component, issue resolved."

Near Eleventh St, Port Aransas, TX 78373
Michael R.

Michael R.

WASHER MAYTAG MHW8200FC0 "The customer said the water was not draining, said they removed the filter and found dog hair with a dryer softener sheet not allowing water to drain, said it’s been working after that. Found Error code F9E1, F3E1,, cleared error codes and ran and diagnostics test, completed with no issues, the appliance is working normal"

Near E Polk Ave, Victoria, TX 77901
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced shocks and springs, tested spin on unit. Drum shaking has been resolved."

Near Kaila Ct, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Install components calibrated unit ran verification cycle all issues resolved. After verification cycle ran unit on several different settings were customer stated The noise was coming from no strange noises everything works as designed. Issue resolved

Near Cactus Ave, Alice, TX 78332
John L.

John L.

RANGE WHIRLPOOL WFE525S0HS1 "Installed component, tested unit. Broiler and oven elements now heating. Issue resolved."

Near Pompano Pl, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, issue with in not being seated properly. Reseated water line to valve. Ran water through. Issue resolved. Did not leak."

Near Houston St, Corpus Christi, TX 78415
Uriah B.

Uriah B.

REF MAYTAG WED4815EW1 "Checked wiring and harness connections. Checked operation as far as possible. All checked ok. Cx electric is not giving 240. Both legs present individually, but 240 not present. Needs qualified electrician."

Near Hanover Ave NW, Roanoke, VA 24016
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MFI2067AES11 Ice build up on freezer bottom. Found duck bill on drain tube. Removed and replaced per service pointer. Parts covered by S code S3i253W10619951 drain kit; used 1 W10619951 (DRAIN KIT) from stock

Near Colonial Green Cir, Roanoke, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 F5e1F2e1F5e3Found lid lock not locking properly. Replaced lid lock. Ran calibration. Ran auto test cycle. All checks ok. ; used 1 W11307244 (SWITCH) from stock

Near Hanover Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Checked operation and all checks ok. Cx needs to clean exhaust pipe. Roughly 15 feet of flex pipe with at least 3 90 degree turns.

Near Rainbow Forest Dr, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cx concerned about noises of the unit. Found unit operating normally as far as cooling and as far as I could tell loudness volume. Cx to speak with vendor about it.

Near Havens Trail, Salem, VA 24153
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "E2 error code, ran diagnostics, it’s not completing the cycle the harvest, ordered part to resolve issue ; ordrng 1 W11294907 (icemaker)"

Near Champlain Dr, Victoria, TX 77905
John L.

John L.

RANGE WHIRLPOOL WGG745S0FS02 "Inspected unit, gas line had no leak. When testing burners and oven, all turned on normally. After a few seconds the smell of gas started to emanate from oven. Valve possibly not seating correctly. Replace this and controls to resolve this.; ordrng 1 W10546238 (valve-gas) and 1 W10828153 (cntrl-elec)"

Near Diomede Dr, Portland, TX 78374
John L.

John L.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Inspected unit, found that water has made its way into motor tray. Water has killed motor and encased it in ice. Motor and surrounding components will need to be replaced to resolve this issue.; ordrng 1 2198628 (seal) and 1 2212370 (washer) and 1 W10225313 (motor) and 1 W10291905 (gasket) and 1 W10293211 (chute) and 1 W10765378 (bracket)"

Near S McCampbell St, Aransas Pass, TX 78336
John L.

John L.

MICROWAVE WHIRLPOOL WMH31017AS0 "Inspected unit, found issue to be with panel. Replace to resolve.; ordrng 1 W10434821 (microcomputer) and 1 W10443378 (panl-cntrl)"

Near La Joya, Port Aransas, TX 78373
Michael R.

Michael R.

RANGE WHIRLPOOL WFE515S0EB2 "The oven is not heating, went into diagnostics and there were no error codes, tested both bake and broil element, neither would come on as week as the light, connections were good and the voltage was good at both the outlet and the appliance, ordered control; ordrng 1 W11122551 (cntrl-elec)"

Near FM 1351, Goliad, TX 77963
Doug M.

Doug M.

DRYER WHIRLPOOL WED92HEFC2 "Inspected unit for vibration noise,tested unit form cabinet shaking and knocking coming from right rear drum roller,found crack in blower wheel causing drum to be unbalanced causing wear on wear on drum roller,diagnosed to need blower wheel,dryer repair kit,and seal tape for blower housing; ordrng 1 4392067 (dryer repair kit) and 1 WP697770 (seal) and 1 WPW10211915 (blower wheel)"

Near Norfork Dr, Maumelle, AR 72113
Doug M.

Doug M.

REFRIGERATOR SAMSUNG RF28HMEDBSR "Found secondary issue with unit since last visit cooling tower is now iced over,called tech line said also need to replace defrost sensor and evaporator cover; ordrng 1 DA-32-10104N (SENSOR ) and 1 DA-97-13757A (COVER)"

Near Valley Ranch Cove, Little Rock, AR 72223
Uriah B.

Uriah B.

REFRIG GE GSHS6LGBBHSS "WR50X10065. Bi-metalWR51X1005. Element Element is bad. Needs new element. Recommend replacing bimetal at same time. Cx needs repair done before 4 or 5, renters coming in for the weekend. Morning appt might be best if possible. ; ordrng 1 WR50X10065 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"

Near Hollow Oak Ct, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Sealed system leak. Compressor running, but frost pattern is non existent. Compressor near silent operating.Unit outside in rain upon arrival. ; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"

Near Uptown Trail, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Freezer drawer slides not operating properly. Needs a new slide mechanism on both sides. Cx said that he adjusted temps to 10 in FC and 41 in RC.Order from Marcone/Tribles with complaint to Whirlpool Parts. Have vendor order from Whirlpool’s Plainfield stock. SR7725855777 ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket (LEFT)) and 1 WPW10284685 (bracket (RIGHT)) and 1 WPW10594330 (control)

Near Gladewood Dr, Blacksburg, VA 24060
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics on unit. Received F8E1 long fill error. Ran manual tests on unit components, all tested fine but hot side valve. Hot side trickles slowly when dispensing water. Issue is with valve, replace to resolve this.; ordrng 1 W10678676 (housing)"

Near Petty Dr, Corpus Christi, TX 78408
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Inspection of unit shows large amount of frost buildup in the bottom back of the refrigerator compartment. Replace evaporator motor and harness control board and baffle to resolve issue.; ordrng 1 W10248595 (control) and 1 W10389152 (support) and 1 W10799016 (motor-evap) and 1 W10811365 (cntrl-elec)

Near Arcadia Dr, Alice, TX 78332
Michael R.

Michael R.

WASHER AMANA NTW4516FW1 "Found error code F8E1, the cold side is bad on the inlet valve. Ordered part to resolve issue ; ordrng 1 W11210459 (valve)"

Near US-59, Timpson, TX 75975
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Inspection of unit shows back of fridge raider iced over. Replace evaporator fan with harness to resolve issue.; ordrng 1 W10389152 (support) and 1 W10799016 (motor-evap)

Near Petronila Rd, Robstown, TX 78380
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed parts ordered and it continues to do the same thing compressor kicks on for about 30 seconds and shuts off for about 2 minutes and continues to do the same thing. Checked the amps and it spikes up to 8.75 amps and starts to count down ends at about 8.57 amps when it cuts off. Called and spoke with John, said to order another compressor and rescheduled customer ; ordrng 1 WPW10507886 (compressor)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Inspection of unit shows icemaker will not harvest. Replace icemaker and harness to resolve the issue. Had to call partner team to get specific part numbers but they do not come separately will have to order the entire kit.; ordrng 1 W10715708 (icemaker)

Near TX-361, Port Aransas, TX 78373
Adam H.

Adam H.

REFRIGERATOR AMANA AS12575GRB00 "Inspection of unit shows no movement with ice dispenser motor or solenoid between crushed or cubed ice. You can hear the motor for the ice dispenser humming but no movement. Replace dispenser motor solenoid and ice container to resolve issue.; ordrng 1 2152713 (solenoid) and 1 W10169511 (auger mtr coupling) and 1 W10558423 (ice container,comp) and 1 W10884561 (Dispenser motor) and 1 W11082352 (harns-disp)"

Near Eleventh St, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Inspected unit for any leaks, none found. Checked unit for pressure, Freon pressure normal no issues. Customer has video of noise coming from fan in freezer section, says that noise comes and goes. Possible issue with motor, also fridge section evaporator iced up. Issue with fan not coming on to move air. Recommend to also replace controls as they may be cause of issues as well.; ordrng 1 W10387382 (cover-evap) and 1 W10797301 (cntrl-elec) and 1 W10798784 (cntrl-elec) and 1 W10862067 (fan-scroll)"

Near Victoria, TX 77904
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspected unit for low ice production,found about 12 cubes of ice in bin,customer stated that’s all that was made in 24 hours,called tech line tech said due to icemaker cycling with board recommended changing icemaker and main control,diagnosed to need icemaker and main control ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10300024 (icemaker)"

Near Pontiac Dr, North Little Rock, AR 72116
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDPE334GPS0 Cx concerned that the noise level is louder than it used to be. Ran test cycle and found that the unit had no error codes. Ran fine in diagnostic. Noise was present more at the top of the door when run empty. Nothing to report at this time concerning operation. Cx to observe loading and run with culinary rack in place. Will call warranty to talk about noise level concern.

Near S Jefferson Forest Ln, Blacksburg, VA 24060
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW1 "Was unable to power on with the UI. Removed console and plugged appliance in, the control is good. Installed new console, I was able to get power appliance on and get into diagnostics error code F6E3 was stored communication error with UI. calibrated and performed a diagnostics test"

Near Remmers Rd, Nordheim, TX 78141
John L.

John L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed compressor, charged unit. Held pressure, unit is cooling. Issue resolved."

Near Gentle Breeze, Victoria, TX 77905
Adam H.

Adam H.

DRYER AMANA NED4655EW1 "Sr# 7726134255. Call tech line to troubleshoot issue with dryer blowing thermal fuses. Tech line suggests dryer vent hose too long or plugged operating thermal is going bad or short in heating element. Replaced thermal fuse and operating thermal to resolve issue heating element in good working order. Issue resolved.; used 1 3387134 (Thermistor), and 1 3392519 (THERMAL FUSE) from stock"

Near Topsail St, Corpus Christi, TX 78418
John L.

John L.

WASHER MAYTAG MVWB835DW3 "Installed component, recalibrated unit. Issue has been resolved."

Near Mathis, TX 78368
Michael R.

Michael R.

MICROWAVE WHIRLPOOL GT4175SPS4 "The lights are on but but turn table wouldn’t turn and nothing comes on, can hear clicking behind the UI. Advised the customer I would need to change the micro switches, gave them a price for SC, PARTS/LABO. They decided to just pay for the service call and not spend anymore money on the appliance."

Near Terravista Trail, Victoria, TX 77904
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not starting found drive motor humming when push to start found drive motor locked up,replaced motor tested unit operation checks ok; pckd up 1 279827 (motor!dryer)"

Near Jacksonville-Cato Rd, Sherwood, AR 72120
Doug M.

Doug M.

FREEZER WHIRLPOOL WRF555SDFZ08 "Inspected unit frosting on left side of freezer,with a piece of paper tested to see if I could get paper between door gasket and cabinet paper paper did not go between indicating a good seal,tested door slides and self adjusters all checked ok,customer stated this is only happened once and with children in and out of unit possible that door was not shut all the way,informed customer of one ice i&i,verified normal operation unit checks ok"

Near Tournay Cir, Little Rock, AR 72223
Doug M.

Doug M.

RANGE AMANA ACR4303MFB3 "Inspected unit for not not heating, tested incoming voltage,L-1-L2 120v, L-1- neutral 120v,L-2- neutral 240v,informed contractor do not have proper voltage to unit,contractor to call electrician"

Near E 8th St, Little Rock, AR 72202
Doug M.

Doug M.

KITCHEN WHIRLPOOL WFW5620HW0 "Inspected unit for not finishing cycles,performed service diagnostics found f5e0 unbalanced code,found washer very unlevel causing unbalanced issue,could level unit myself due to stack unit,informed maintenance who installed unit to level unit,verified normal operation unit checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAW "Replaced icemaker and fill valve due to jumping l-v icemaker not filling,tested operation checks ok"

Near Sunset Dr, North Little Rock, AR 72118
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 I installed the three way valve and pulled a vacuum It held a vacuum for about 20 minutes at which point I charged the unit with 4.65 oz. of 134A. All operations check ok at this time customer will observe.

Near Scott Cir, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHRILPOOL GX5SHDXTQ00 Unit had some ice buildup on the evaporator. Temperatures in both compartments checked near perfect. Defrost bimetal checked ok. Customer will observe. If issue reoccurs I would recommend replacing the bimetal

Near E Lee Hwy, Max Meadows, VA 24360
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced icemaker and wire harness. Completed harvest upon initial boot up. All checks ok. ; used 1 W0882923 (ICEMAKER) from stock

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT720PADB2 "No error codes. WPW10671941. (unless smoother than expected)Pump sounds rough and is trying to run, but is not pumping. Needs new pump and motor. Cx to shop for new unit."

Near Mountain Meadow Dr, Vinton, VA 24179
Uriah B.

Uriah B.

MICROWAVE AMANA AMV2307PFS0 Replaced door. All checks ok.

Near Hardy Rd, Vinton, VA 24179
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7040DW2 F5e2F3e2F0e4F2e1Found codes above. Replaced lid lock with truck stock. Ran auto test cycle. All checks ok. Cx to observe for F3 code. Will pre order valve if callback on that. No signs of anything wrong with it at this time. ; used 1 W10810403 (LID LATCH) from stock

Near Stoney Battery Rd, Troutville, VA 24175
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I installed the compressor and charged unit. Unit is starting to cool. All operations check ok. Customer will observe.

Near Carrollton Pike, Galax, VA 24333
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced module. All checks ok. Cx also noted noise coming from the dispenser. Nothing wrong with connections. Noise seems to be manifesting at the connection above the door. Per techline, the pressure needs to be above 35psi. If too high it could cause vibration in the line. Cx has braided line which would need to be changed before coming back to install pressure regulator. Need 1/4” line because the regulator uses guess fittings as connections. Pressure Regulator. W10786952SR 7726118836; ordrng 1 W10786952 (valve)"

Near Trillium Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW0 F5e1W11307244. Latch. 91.82Found no reading on the lid switch. Replaced lid lock mechanism. Ran calibration. Ran auto test cycle. All checks ok. ; used 1 W11307244 (LATCH) from stock

Near Yoder St, New Castle, VA 24127
Chris S.

Chris S.

WASHER ROPER RTW4516FW2 Cold water valve was very slow causing an error code. I cleared the code and installed a new valve. All operations check ok. ; used 1 W11210463 (VALVE) from stock

Near Archer Rd, Max Meadows, VA 24360
Michael R.

Michael R.

MICROWAVE MAYTAG MMV4205FZ1 "The appliance would sometimes work, the light wouldn’t come on sometimes also. Installed part ordered including 1 micro switch from truck stock. The appliance is working normal ; used 1 W10727360 (MICRO DOOR SWITCH) from stock"

Near Macon Creek, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, tested the appliance, it’s spinning and working normal"

Near Robert E Lee Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "The temperature in the refrigerator was 70 degrees, no ice built up on the evaporator and evaporator fan is working normal. Pulled back cover off to the compressor, it was really hot to the touch possible due to lack of Freon and the amps leveled off at 107 amps. This is a sealed system issue, ordered compressor just in case and advised the customer to leave the appliance unplugged ; ordrng 1 W10873801 (start-dev) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10350564 (capacitor)"

Near Fillmore Ave, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWB835DC4 "Installed valve and harness, tested after installation. Issue has been resolved."

Near Oleander Ave, Corpus Christi, TX 78404
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CW6 "Installed parts ordered, no further issues"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Installed part ordered, plugged appliance in, everything powered on, except the compressor wouldn’t stay running due to starting device, didn’t have one in truck stock, ordered part and went ahead and ordered the capacitor ; ordrng 1 W11179313 (capacitor) and 1 WPW10448874 (start-dev)"

Near N Navarro St, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA ACR4303MES0 Inspection of unit shows no error codes. Customer complaint of heating elements will not stay at one setting they will go to high randomly. I could not duplicate customers complaint all temperatures were correct and stayed even throughout my visit. Issue resolved. Customer states it happens at random times and is unpredictable. Further visual inspection of cooktop harness shows that is intact and in good working order.

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0HZ1 Inspection unit shows error code for oven sensor short. Also control board will not always except commands. Replace oven sensor and control board to resolve issue; ordrng 1 W10181986 (sensor) and 1 W11204517 (cntrl-elec)

Near E General Cavazos Blvd, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for unbalanced load. Actual physical inspection of underside of unit shows gearcase leaking oil into rotor and stater and while unit is in spin cycle there’s a rubbing or bumping/humming noise unit not reaching max rpm. Job will require wash plate gear case rotor stater clutch and basket to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10447973 (clutch) and 1 W10586079 (basket asm) and 1 W10625252 (screw) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10834917 (washplate) and 1 W10868473 (gearcase)

Near Co Rd 1601, Alice, TX 78332
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WMH53521HZ3 Customer will be damaging out unit. Scorch marks as well as melting inside of unit.

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

MICROWAVE KITCHEN AID KVWB606DSS2 "Inspected unit, unit is getting voltage but will not respond to any inputs. Issue may be with main UI panel or control board. Replace to resolve this.; ordrng 1 W10716813 (electronic control) and 1 W11245979 (capacitor) and 1 W11291913 (cntrl-elec)"

Near Laurel St, Port Aransas, TX 78373
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed latch, recalibrated unit. Unit now functioning as designed. Issue resolved."

Near TX-361, Ingleside, TX 78362
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed suspension, ran spin on unit. Shaking has been minimized, normal shaking occurs during spin. Issue resolved."

Near Pinyon Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WET4027HW0 Inspection of unit shows error code for long fill no fill. Inspection of water valve shows debris stuck in screen. Replace valve to resolve issue; ordrng 1 W11095119 (valve)

Near Krill St, Corpus Christi, TX 78408
Adam H.

Adam H.

DRYER WHIRLPOOL UNVERIFIED Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal

Near Buenos Aires St, Corpus Christi, TX 78417
John L.

John L.

WASHER MAYTAG MVWC400XW "Installed components, found that new motor turned out to be defective. Motor will not turn easily. Will need to reorder motor and install to complete.; ordrng 1 W10249628 (drive motor)"

Near Marie Pl, Portland, TX 78374
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected dryer, timer appears to be stuck or not turning. Can hear a sound coming from timer from a fairly good distance. Timer would need to be replaced to resolve this issue.; ordrng 1 W10745655 (timer)"

Near I-69 Access Rd, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Installed parts, when doing installation found that reservoir had a small split allowing for leak also housing was not grabbing correctly either. Will need to order other components to resolve issue.; ordrng 1 W10238156 (housing) and 1 W10394084 (reservoir)"

Near Violet Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows no error codes but unit does make a squealing sound in spin cycle. Replace suspension cam and belt to resolve issue; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10821956 (suspension)

Near Airline Rd, Corpus Christi, TX 78412
Doug M.

Doug M.

DRYER ROPER RED4516FW0 "Inspected unit found timer would not advance to off position in timed dry,unit continued to run,replaced timer tested unit operation checks ok ; pckd up 1 W10857612 (timer)"

Near Springer Blvd, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected unit for not making ice,found fill tube frozen not allowing water to get to icemaker,this stems from prior issue with fill valve solenoid turn off,fill valve was replace prior visit,removed ice,icemaker did fill,operation checks ok"

Near Rose Point Cove, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Repair crack in liner,unit checks ok"

Near Perry Rd, Bauxite, AR 72011
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues issues found same thing as prior visit unit is working as designed,operation checks ok"

Near Berney Way Dr, Little Rock, AR 72223
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW1 "Inspected unit found not spinning correctly,performed service diagnostics found f0e5,f7e1 error codes, performed manual test found unit shaking vigorously causing unit shut off due to unbalance,found gearcase slipping,also found when pushing down on basket,basket bottoming out,diagnosed to need gearcase and suspension kit; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension)"

Near Maple Creek Rd, Hensley, AR 72065
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Inspected unit for unbalanced,found inner basket very loose,remove wash plate found scanner nut stripped on drive shaft,diagnosed to need scanner nut and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"

Near AR-107, Sherwood, AR 72120
John L.

John L.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Installed drain hose, issue has been resolved."

Near Co Rd 3075, Orange Grove, TX 78372
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Installed pump, tested unit. Issue has been resolved."

Near Holden Rd, Aransas Pass, TX 78336
John L.

John L.

DISHWASHER AMANA ADB1400AGW1 "Inspected unit, found builders forgot to remove cap from disposal. Removed cap, issue resolved."

Near Mesquite St, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVWB765FW0 "Installed console, recalibrated unit. Tested, issue has been resolved."

Near Polk Ave, Port Lavaca, TX 77979
Adam H.

Adam H.

RANGE WHIRLPOOL WCE55US6HB00 After installing components issue still unresolved. Spoke with tech line tech line states wiring for units in junction box miss wired. Advise customer to contact professional electrician to resolve this issue. Customer felt comfortable enough to re-connect wires according to tech line issue resolved

Near Fresno Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows suspension in very good working order. Problem with unit is number one customer overloading capacity number two using powdered non-high-efficiency detergent number three unit is on a very uneven floor space. Level unit to the best of my abilities. Issue resolved. Customer states after my adjustments noise of machine has gone down considerably.

Near Co Rd 335, , TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Waterline going into valve was partially installed. Reset waterline issue resolved. I personally witnessed unit filled with water and they were no leaks coming from valve after receding waterline

Near Co Rd 473, Alice, TX 78332
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF79R20DW03 "SR7726106411Siliconed all possible orifices. Entire cabinet frame, door insulation, penetration inside at the evaporator, and on back of unit near compressor. Cx to observe. ; used 1 8201711 (ADHESIVE) from stock"

Near Old Robinson Tract Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC565FW0 "Found unit needed shifter not capacitor. Motor was not responding the way it should, so replaced that under parts warranty.Gearcase. 264.71. W11035751Cam 41.70. W10721967331.41Gearcase seems to have movement in the driveshaft. That may be what caused the shifter to fail as it was laboring to shift. The cam splutch is operating, but is rubbing improperly and definitely should be replaced.Cx to call to see about having splutch replaced. ; pckd up 1 W10913953 (actuator)"

Near Pittsfield Cir NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced icemaker and harness. Cx to observe. ; used 1 210882923 from stock

Near Buckingham Ct, Roanoke, VA 24019
Uriah B.

Uriah B.

DRYER MAYTAG MEDB765FC0 Door latch not holding anymore. Replaced with truck stock latch 25. All checks ok. Cx using indoor vent kit. ; used 1 279570 (LATCHKIT) from stock

Near Country Club Rd, Troutville, VA 24175
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWB835DW4 Solenoid on the cold valve was bad. Replaced valve with truck stock. All checks ok. ; used 1 W11165546 (VALVE) from stock

Near Aragona Dr, Vinton, VA 24179
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found unit running with no heat. Checked and tightened wire harness connections. Heat back once wiring was tightened. All checks ok.

Near Camp North Rd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB765FW0 Replaced latch catch. Please parts warranty the previous latch catch put on the unit.; used 1 279570 (LATCH KIT) from stock

Near Ridge Rd, Blacksburg, VA 24060
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not starting,tested incoming voltage did not have 240v L-1-L2,did not have 120v L1-neutral 0v,L2 -neutral 59v not allowing unit to start,tested thermal fuse checked ok,informant customer to call landlord to get an electrician to fix electrical issues,unit checks ok"

Near W 35th St, North Little Rock, AR 72118
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Customer states back of freezer compartments will cover with ice and refrigerator section will not cool. Ordering harness wire fan motor thermistor and control to resolve this issue.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10637660 (harns-wire) and 1 W11207397 (CONTROL)

Near S Staples St, Corpus Christi, TX 78413
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics on unit, received F7E6 motor fault no other codes appeared. Tested drive manually, set to agitate and spin. Found noise emanating from gearcase. Friction in case likely causing motor issues. Replace these components to resolve.; ordrng 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase) and 1 W11033491 (suspension)"

Near W Merriman St, Sinton, TX 78387
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Inspected unit, unit has a switch issue. Switch working without issue, switch does power on light as should, and does power on icemaker when depressed fully. From examination of unit found issue to be with inner freezer door. Inner door droops not allowing it to make full contact with switch. Either door would need to be replaced or a shim/spacer would need to be installed to allow for proper contact. Freezer door 12977864S, cannot find a part number for spacer.; ordrng 1 12466105 (switch,rocker arm)"

Near Royale Dr, Port Lavaca, TX 77979
Doug M.

Doug M.

KITCHEN WHIRLPOOL WRF560SEHZ00 "Replaced dual inlet valve due to water going to valve no water coming out of valve,tested unit operation checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

WASHER MAYTAG MVWC415EW1 "Inspected unit for not spinning, performed service diagnostics found f1e1 error main control fault, performed voltage and continuity tests,found j2 connector pins 4&5 4.1 ohms, pins 4&5 4.6 ohms with in range,120v is preset to board,tested dcv at j12 connector did not have dcv,diagnosed to need main control w11124822,customer does not want to move forward"

Near Shiloh Dr, Conway, AR 72032
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF520PADM7 Call customer while in route to location 30 minutes out customer called back stating they were out to lunch and would not be back for an hour or more. Reschedule the appointment for the 17th for an am time frame.; schdld next appmnt for 10/17 THU 8-10

Near Eleventh St, Port Aransas, TX 78373
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Lowered right refrigerator door to close better,unit checks ok"

Near Jaci Ln, Conway, AR 72034
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Inspection of unit shows back of freezer compartment completely frosted over. Replace fan motor thermistor harness wire and control box to resolve issue. This is the third time a tech company has come out to service the unit. Every time has been a different tech company and customer is very serious about contacting whirlpool about a replacement. Advise customer best course of action would be to let me order parts in to have her contact whirlpool directly and express her grievances.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10646206 (harns-wire) and 1 W10883377 (contrl-box)

Near Cottage St, Corpus Christi, TX 78415
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced evaporator fan and damper control due to failing step 3 of diagnostics,tested unit operation checks ok"

Near Lost Canyon Dr, Conway, AR 72034
Adam H.

Adam H.

RANGE WHIRLPOOL UNVERIFIED Call customer prior to arrival customer states daughter was supposed to leave her money for service call but customer is hesitant about writing a check not sure if it will clear or not. Advise customer I would reschedule for tomorrow.; schdld next appmnt for 10/15 TUE !

Near Buenos Aires St, Corpus Christi, TX 78417
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAW "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker is turning with120v,jumped l-v icemaker did not fill,tested 120v to fill valve checked ok,diagnosed unit to need icemaker and fill valve; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"

Near Sunset Dr, North Little Rock, AR 72118
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Inspected unit for vibrating noise,called tech line for any notes,tech to order gasket to place under motor bracket to quite vibration noise ; ordrng 1 W11159728 (gasket)"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

WASHER WHIRLPOOL MVWB765FW2 "Inspected unit found f7e9 error,this error has been on every visit,tested drive assembly per tech sheet all steps check ok,main control has already been replaced,diagnosing to need drive assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11195971 (stator)"

Near Canadian Cove, Maumelle, AR 72113
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemaker is still making ice but very slowly. I checked freezer and fridge temperatures and found the to be normal. Will replace icemaker and have customer observe. ; ordrng 1 W10882923 (icemaker)

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 "Reshaped gasket with heat gun. Slides seem like they are not pulling the top of the door back properly. There seems to be a little sag to it. Will order slides and gasket. Leslie ordering parts from the office. Needs drawer slides 2 pieces, side adapter left and right, door bracket left and right, and FC gasket. ; schdld next appmnt for 10/15 TUE 12-4"

Near Old Ct Ln SW, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Compressor is running but isn’t cooling. Compressor seems to be inefficient. We will plan to return on tue with a compressor. ; ordrng 1 W10309988 (compressor)

Near Carrollton Pike, Galax, VA 24333
Adam H.

Adam H.

DRYER ROPER RED4516FW0 Dryer is getting correct voltage it does spin and heat correctly temperatures are within acceptable ranges. Inspection of unit shows felt for both front and back of drum are coming loose with a metal on metal sound. Replace drum assembly to resolve issue; ordrng 1 692526 (sub 279441) and 1 W10757750 (drum assy)

Near E Doddridge Ave, Kingsville, TX 78363
John L.

John L.

DRYER MAYTAG MEDB765FC0 "Inspected unit, found issue to be with inner door. Inner door has bowed out slightly at base of door. This is causing bottom of door to act as a spring, putting tentios between door and frame which’s causes door to spring open. Will need to replace inner door to resolve this.; ordrng 1 3389441 (sub 279570) and 1 W10675495 (strike) and 1 W11087235 (door)"

Near Kirklees Road, Corpus Christi, TX 78415
John L.

John L.

RANGE WHIRLPOOL WFE525S0HS1 "Inspected unit, ran diagnostics. No errors, checked connections on board and elements. All connections good. Issue with control board. Replace board to resolve this issue.; ordrng 1 W11204519 (cntrl-elec)"

Near Pompano Pl, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for inlet water temperature and long fill no fill. Replaced water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Wolverine Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics, received F5E2 lid lock fault. Tested lid latch, lock clicks on and of constantly. Replace lock to resolve.; ordrng 1 W10682535 (latch)"

Near TX-361, Ingleside, TX 78362
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Spoke with customer before arrival customer states they will not be available until after 5 PM today. Rescheduled customer for Monday between time ranges of 1 and 4 PM.; schdld next appmnt for 10/14 MON 1-4

Near Co Rd 335, , TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Inspection of unit shows start device not always coming on. Replace start device and capacitor to resolve issue. Have not set return date for customer because she is unsure of her work scheduling. Left contact information for customer to call when she has a date available; rqstng P&A on 1 W10448874 (device,start) and 1 W10662129 (capacitor), states that autho needed"

Near Freer Pl, Alice, TX 78332
John L.

John L.

RANGE WHIRLPOOL KGCC506RWW07 "Inspected unit, detected gas coming from front and rear left burner when valves set to off. Replace valves and other components to resolve this issue.; ordrng 1 4456817 (valve,gas burner (bk) and 1 8285792 (tubing gas burner rr) and 1 8285793 (tubing gas burner rf) and 1 8285794 (tubing gas burner lf) and 1 8285795 (tubing gas burner lr) and 1 8286559 (valve,burner (wht)) and 1 8286560 (valve,burner (rapid)) and 1 8286561 (valve-brnr) and 1 W10449142 (regulator) and 1 W10779149 (holder-orf) and 1 W10779150 (holder-orf) and 1 W10779151 (holder-orf) and 1 W10779152 (holder-orf)"

Near S Saunders St, Aransas Pass, TX 78336
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Inspected unit, ran diagnostics. No errors found. Customer explained that unit does bounce around when trying to wash. Checked suspension for issues, found right rear rod to be weak. This is causing issues with unit, replace suspension to resolve this.; ordrng 1 W11159470 (suspension)"

Near Sammy Henderson St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, found issue is with compressor. Will need to replace to resolve. Compressor falls under Maytag 10 year, told customer that she would have to pay labor cost. Customer agreed to labor.; ordrng 1 W10756020 (compressor)"

Near Biltmore Dr, Corpus Christi, TX 78413
Doug M.

Doug M.

OVEN WHIRLPOOL AER6303MFS2 "Inspected unit for not heating found no display on oven control,verified 120v to control,diagnosed to need oven control ; ordrng 1 W11297545 (cntrl-elec)"

Near Carling Dr, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for crack in liner,found crack in front of deli draw bottom liner,called tech line for coarse of action,tech said to order liner repair kit per #7726098724; ordrng 1 8201700 (repair kit)"

Near Perry Rd, Bauxite, AR 72011
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Inspected for deli drawer not opening/closing correctly found drawer very hard to open,diagnosed to need glass self assembly with rollers and slides; ordrng 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"

Near Tennyson Dr, Conway, AR 72034
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4850HW1 Checked all wire connections. Checked operation in auto test cycle. Recalibrated the unit. Could not reproduce sound while in home. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock

Near Towes Ferry Rd, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER MAYTAG MED3500FW0 Found improper power to unit. Advised cx to hire electrician to fix on house side.

Near Georges Run Rd, Shawsville, VA 24162
Chris S.

Chris S.

FREEZER WHIRLPOOL WZF79R20DW03 I installed the hinges and he door. I checked operation. All operations check ok. Customer will observe.

Near Old Robinson Tract Rd, Pulaski, VA 24301
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 I installed the compressor and drier. Charged unit with 5.5 oz.134A. All operations check ok. Customer will observe.

Near Rollingwood Ct, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Freezer temp is reading at 0 degrees by thermo couple. Ran icemaker harvest cycle and completed fine. Checked ice box fan and was running fine. Found icemaker off at on/off switch on inside of door. Reset unit by unplugging for about 30 seconds.Cx to observe.

Near Summerville Lane, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER KITCHENAID KBFO42FTX04 "Gasket leaking in multiple areas, reforming will not work. May be due to door not being shut, but suspect gasket is bad. Would need to replace door most likely because gasket is sandwiched. Thawed out the drain and ran line through it to. Ensure it was clear. Ice build up on the freezer floor indicated drain was frozen over or blocked somehow. Cx to watch it for now."

Near Northern Trail, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB7749AWB1 Sold cx parts kit to mount to counter. Wpw10292152 - 31.29; used 1 Wpw10292152 (MISC PARTS) from stock

Near Thornton Rd, Dublin, VA 24084
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Install component issue resolved

Near S County Road 1144, Riviera, TX 78379
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Inspected unit, customer concerns where about noise when unit dispenses ice. Advised customer that noise is normal and was just solenoid activating. No issue with unit."

Near Frio Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WFW6620HW0 Inspection of unit shows no error codes. User interface sometimes would not respond but after inspecting unit found gentle touches needed to be used on interface hard presses will not register. Issue resolved.

Near Philomena Dr, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed module, all lights now working. Issue resolved."

Near Aransas Pass, TX
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness as well as control. Issue resolved.

Near Duckhaven Dr, Rockport, TX 78382
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed gearcase and other components, recalibrated unit. Issue resolved."

Near N US Hwy 77, CORP CHRISTI, TX 78410
Doug M.

Doug M.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure hose and water level sensor due to f3e1 error code pressure sensor fault,performed auto test unit operation checks ok"

Near Hidden Valley Dr, Little Rock, AR 72212
Doug M.

Doug M.

COMPACTOR WHIRLPOOL TU8000XLP0 "Inspected unit for popping noise,ran cycle on unit,unit does work but when ram goes back makes a popping noise and vibrated whole machine,inspected power driver assembly found broken pieces of plastic on threads,diagnosed unit to need power ram assembly,found parts are discontinued for this unit"

Near Pleasant Valley Dr, Little Rock, AR 72227
Doug M.

Doug M.

KITCHEN WHIRLPOOL KFGG500ESS2 "Inspected unit for oven not operating,customer just had unit installed and did not realize control lock was on,unlocked control,tested unit,operation checks ok"

Near Midland St, Little Rock, AR 72205
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not starting found green led light on control not on,verified 120v to board determined board has short,replaced main control,calibrated unit operation checks ok; pckd up 1 W11116592 (cntrl-elec)"

Near Lakeview Rd, North Little Rock, AR 72116
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Inspected unit for not heating correctly,found f7e1 error heating error,performed auto test per tech sheet heater did come on,unit is now reset,operation checks ok"

Near Tyler St, Conway, AR 72034
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Found improper power coming to unit. Less than 120V. Advised cx secure services from qualified electrician.

Near Peaceful Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW2 F0E3Cx explained slow spin during cycle. No indication about when in the cycle. Checked all operations. Checked wiring. Checked pressure hose. Ran auto test cycle. Ran calibration cycle. Recalibrated unit. All checks ok at this time.

Near Hillandale Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced icemaker and icemaker cover. All checks ok at this time.

Near Minnie Bell Ln, Vinton, VA 24179
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Replaced icemaker. Cycle started up upon power up. All checks ok at this time. Cx to observe.

Near Arlington Rd SW, Roanoke, VA 24015
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Installed component issue resolved

Near S Caldwell St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 After disassembling unit I found articles of clothing stuck in blower wheel causing the belt to slip over motor and idler pulley which in turn was causing the zipping sound. After removing articles of clothing and testing the unit thoroughly all issues are resolved

Near W County Rd 2150, Kingsville, TX 78363
Uriah B.

Uriah B.

BELLA WHIRLPOOL WRF954CIHZ02 Replaced HV board and FC thermistor. Set to 37 and 0. Cx to observe.

Near Fairway Forest Dr, Salem, VA 24153
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for long fill no fill. Closer inspection shows hot cold hoses reversed as well as drain line for machine is laying flat to the ground. Advise customer of correct installation methods for drain hose as well as correction for hot and cold taps. Issue resolved

Near N Ave F, Bishop, TX 78343
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found no power at the auger motor. Needs control board. ; ordrng 1 W11089236 (cntrl-elec)

Near Golfview Dr NE, Roanoke, VA 24019
John L.

John L.

FREEZER WHIRLPOOL EV188NYWS00 "Inspected unit, found issue to be with solder from copper to stainless. Freon bleeding through welds. Hit welds again, maintaining pressures. Issue resolved."

Near Rainbow Ln, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has stripped out on spindle from gear case Also drain pump continuously running.Wash plate and gear case impossible to separate without destroying one or the other. Gear case wash plate actuator capacitor cam and belt and drain pump will need to be replace to resolve this issue. Components will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10003790 (screw) and 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10469846 (gearcase) and 1 W10597177 (actuator) and 1 W10614033 (drain pump) and 1 W10625046 (capacitor) and 1 W10680217 (washplate) and 1 W10680218 (agitator)

Near W St Charles Ave, San Diego, TX 78384
John L.

John L.

WASHER MAYTAG MVWX500XW1 "Installed cap, ran recalibration on unit. Everything now working as should. Issue has been resolved."

Near Larkspur Ln, Corpus Christi, TX 78416
Michael R.

Michael R.

WASHER MAYTAG MVWC565FWO "The motor was bad, installed part ordered, traces of oil from the gearcase, installed part ordered. Calibrated and performed a diagnostics test,completed with no error codes,the appliance is spinning and working normal"

Near Halsey St, Victoria, TX 77901
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC565FW0 "F7E6F5E3Lid lock operated fine in diagnostic. Agitate was very slow and not quite right. No obstructions, isolated motor and motor seemed fine. Capacitor seems to be bad.Want motor on hand in case.W11395618 capacitor. Motor W11026785. Warranty if needed.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)"

Near Pittsfield Cir NW, Roanoke, VA 24017
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, ran unit. Found issue to be with motor, motor not turning at full speed also support wheels are wobbling causing drag. Replace wheels supports and motor to resolve this issue.; ordrng 2 3397590 (sub 349241t)s and 1 3404162 (motor clamp) and 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10121316 (motor clamp) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 4 W10512946 (ring)s"

Near Holly Rd, Corpus Christi, TX 78415
John L.

John L.

DRYER MAYTAG MEDB765FW0 "Inspected unit, unit does not power on. Checked for voltage at outlet. No voltage at outlet. Reset breaker, one leg now powers on other leg still no to little voltage. Advised customer to have electrician to check electrical."

Near Triple Crown Dr, Corpus Christi, TX 78417
John L.

John L.

DRYER WHIRLPOOL WED8000DW4 "Inspected unit, ran diagnostics. No errors, ran dryer for function. Dryer functioning as should. Found wrinkle shield to be selected on unit. Which has unit to run after initial dry cycle. No issues found with unit at this time."

Near Dryer Cir, Corpus Christi, TX 78416
John L.

John L.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed component, was having issue getting board to respond. After powering down unit for a bit, was able to program board. Air now blowing in freezer section, and is cooling. Issue resolved."

Near Market St, Port Aransas, TX 78373
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Replaced terminal block and dryer power cord due to short at terminal block and cord,tested unit operation checks ok"

Near Pershing Cir, North Little Rock, AR 72114
Uriah B.

Uriah B.

DRYER MAYTAG MED5630HC0 "9k ohm outlet thermistor38k ohm inlet thermistorMoisture sensor tests good in diagnostic and manually. Everything checking ok at this time. Cx to run more loads and see if moisture set loads misbehave. If continued problem, will pre order board and moisture sensor. ; O-emld tckt"

Near Riverdale Rd SE, Roanoke, VA 24014

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