Service History 67 - ApplianceCare

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near San Antonio, TX 78223

Ezequiel V.

Job Details: 03/15/2021

Replaced ice maker in freezer and refrigerator due to freezer ice maker arm broken and refrigerator ice maker not going into harvest. After replacement of both ice maker tested refrigerator no issues. Refrigerator working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ01

Near San Antonio, TX 78233

Jim G.

Job Details: 03/15/2021

Replaced dual valve which proved to be defective. Issue resolved.

We serviced a

LG WASHER

Model WM2301HR

Near San Antonio, TX 78217

Jim G.

Job Details: 03/15/2021

Customer paid upfront. Installed faulty valves. Issue resolved.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near San Antonio, TX 78222

Ezequiel V.

Job Details: 03/15/2021

Replaced ui on range due to start button being stuck after replacement tested range no issues powering on or off range is working as designed. Job complete.

We serviced a

MAYTAG DRYER

Model DE882

Near San Antonio, TX 78209

Sebastian

Job Details: 03/15/2021

210 827 3969 cell. Found that the belt is broken on the unit do not have a belt this big pulley is much larger on this unit then all the modern units ordering belt gave customer a quote for labor and parts collect a check for service fee check number 1886 for the amount of 107.17; ordrng 1 WPY312959 (Belt)

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Boerne, TX 78006

Douglas H.

Job Details: 03/15/2021

"Customer stated unit not rinsing and showed 5d error. Checked errors found F8e1 low flow, f0e1 load detected during clean cycle, f0e2 over suds. Tested unit. Found low flow from inlet valves. Ordering inlet valves. Per sb web unit is still under warranty, actual goods issue date is 5/29/2020. Ordering both valves to resolve the issue. Collected priority sc. scheduled for customer availability ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ6

Near San Antonio, TX 78204

Chris S.

Job Details: 03/15/2021

Customer stated that microwave was not turning on at all. Checked breaker and everything was good. Also checked voltage at wall outlet and was not getting any voltage. Told customer they need to get electrician to come check the wall outlet.

We serviced a

KITCHEN AID WALLOVEN

Model KEBS277DWH7

Near San Antonio, TX 78212

Sebastian

Job Details: 03/15/2021

Replaced blower and tested unit collected service fee on first trip collected parts and labor at end of call unit good to go

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near San Antonio, TX 78208

Ezequiel V.

Job Details: 03/15/2021

Replaced control board and valve on washer due to Valve not actuating and washer powering down mid cycle after replacement of valve and control board tested washer no issues washer is working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near San Antonio, TX 78230

Tommy B.

Job Details: 03/15/2021

Customer stated that the issue is the evaporator has frozen again. The unit will need a new user interface to go along with the previously replaced thermistor. Customer did not wish to proceed with those repairs. Entered the unit into manual defrost mode to assist with this issue. No further issues at this time. Collected priority service call

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near San Antonio, TX 78258

Tommy B.

Job Details: 03/15/2021

Swapped out belt and shield to resolve unit issues. Unit is testing good with no further issues at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Boerne, TX 78006

Douglas H.

Job Details: 03/15/2021

"Customer couldnt remove water filter and was in fear breaking housing. Removed filter without breaking anything, filter was tougher than it should be, installed new filter for customer. Unit testing good now. No further issues at this point."

We serviced a

JENNAIR COOKTOP ELECTRIC

Model CP220W

Near San Antonio, TX 78248

Jim G.

Job Details: 03/15/2021

Verified a loose connection. Secured harness and corrected loose connection. Issue resolved. Collected PSC.

We serviced a

FRGIDAIRE RANGE

Model LGGF3043KFE

Near San Antonio, TX 78261

Jim G.

Job Details: 03/15/2021

Replaced valve. Issue resolved.

We serviced a

KITCHENAID MICROWAVE OVEN

Model KOCE507EWH11

Near San Antonio, TX 78212

Ezequiel V.

Job Details: 03/15/2021

"Advised customer of part issue, not being ordered. Ordering appliance manager per tech lines request to resolve issue.; ordrng 1 W11289998 (Appliance Manager)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near San Antonio, TX 78212

Sebastian

Job Details: 03/15/2021

Replaced door doors are slightly uneven at the top are making good seal explain to customer that there is no way to adjust this model of refrigerator at the refrigerator doors; saved tckt

We serviced a

SAMSUNG WASHER

Model WV60M9900AWA5

Near San Antonio, TX 78212

Ezequiel V.

Job Details: 03/15/2021

"Properly checked washer for leaks was not able to find a leak during drain,spin or fill. Preformed diagnostics testing with Samsung techline. Found no error codes during diagnostics testing per techline washer is working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near San Antonio, TX 78215

Sebastian

Job Details: 03/15/2021

Replaced thermistor and harness in freezer tested unit bill to be sent out via office

We serviced a

SAMSUNG WASHER

Model WF448AAP/XAA02

Near Fredericksburg, TX 78624

Colton B.

Job Details: 03/15/2021

Issue was low water pressure error code. Found cold water valve clogged with sediment and air in the cold water line. Cleaned out valve and purged cold water line. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near San Antonio, TX 78207

Jesus C.

Job Details: 03/15/2021

Tested unit. Found drain pump running intermittently. Ill need to replace pump. Customer stated they do not want unit repaired and want it replaced. Advised customer to speak with the manufacturer for any concerns. Customer does not want repairs can be done. Job complete. ; schdld next appmnt for 3/19 FRI !

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ4

Near San Antonio, TX 78254

Tommy B.

Job Details: 03/15/2021

Customer stated the issue is the lightbulb is nonfunctional. Swapped out bulb and it immediately powered on. Could not turn off the light. Found issue to be faulty control. Ordering parts to resolve issue.; ordrng 1 W11182110 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near San Antonio, TX 78209

Ezequiel V.

Job Details: 03/15/2021

Replaced valve due to hot water letting a trickle in no actuating after replacement tested washer no issues no error codes. Washer is working as designed. Job complete.

We serviced a

FRGIDAIRE DRYER

Model FAQE7011W0

Near San Antonio, TX 78216

Chris S.

Job Details: 03/15/2021

Customer stated that dryer door latch fell inside of dryer. Switched door hinge to other side cuz there was a door latch on the other side. Tested unit everything working as designed. Collected PSC and labor 258.72.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near San Antonio, TX 78247

Chris S.

Job Details: 03/15/2021

Customer stated that they cant use all cycles and nothing comes on the display. Found issue to be faulty console and control board. Ordering control board and console need authorization for all parts.; rqstng P&A on 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Boerne, TX 78006

Douglas H.

Job Details: 03/15/2021

Customer stated unit was shaking extremely bad and causing the rv to move. Found cause to be out of balance due to not being leveled. Leveled unit to resolve the issue. Unit testing good now. No further issues at this point. If issue continues would need 4- W10754041 damper assembly

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near San Antonio, TX 78258

Jim G.

Job Details: 03/15/2021

Replaced all drawers. Issue resolved. ; saved tckt

We serviced a

KITCHEN AID DISHWASHER

Model KDTE104ESS0

Near Boerne, TX 78015

Douglas H.

Job Details: 03/15/2021

"Last trip found faulty check valve in drain hose. Replaced drain hose to resolve the issue. Upon reinstalling unit I accidentally scratched the control panel. Ordering the control panel, I am covering part costs since I damaged, part on b/o. Collect p&l for drain hose installation. That issue is resolved. ; ordrng 1 W10903576 (panel-cntl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near San Antonio, TX 78209

Ezequiel V.

Job Details: 03/15/2021

"Checked refrigerator found top left hinge bent downward attempted to adjust with no luck, ordering hinge to resolve issue.; ordrng 1 W10901054 (hinge-door)"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW0

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/15/2021

Whirlpool washer. Needs new Motor. Gave rough estimate for repairs. Labor 100. Service fee 109. Part 200.; ordrng 1 W10890624 (Motor)

We serviced a

JENNAIR ICEMAKER (STANDA

Model JIM158XBRS1

Near San Antonio, TX 78261

Douglas H.

Job Details: 03/15/2021

"Rediagnosed unit to find issue not a SS issue. Found error code for Evap thermistor, internal drain pump not functioning and water level sensor shorted. Quoted 456.12 for p&l. Customer wants to proceed with repair. Ordering Evap thermistor, drain pump and water level sensor to resolve all issues. ; ordrng 1 WP2313705 (pump) and 1 WPW10548509 (sensor) and 1 WP2313635 (thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/15/2021

Unit not cooling properly. Restriction in freezer evap. Will need new drier and recharge. Service fee 109. Labor 300.; ordrng 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near San Antonio, TX 78254

Tommy B.

Job Details: 03/15/2021

Swapped out control to resolve functional issues. Unit tested good with no further issues at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near San Antonio, TX 78256

Douglas H.

Job Details: 03/15/2021

Last trip found faulty compressor and leaking Evap. Replaced both parts to resolve the issue. Unit testing good now. No further issues at this point. Advised of 24-48 hr cool down period.

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Fredericksburg, TX 78624

Colton B.

Job Details: 03/15/2021

Customer didnt need appliance serviced.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SK

Near San Antonio, TX 78258

Jim G.

Job Details: 03/15/2021

Verified sump motor assembly at fault. Ordering part. Appointment should have been made for next Monday. ; ordrng 1 W11416363 (Sump motor assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Fredericksburg, TX 78624

Colton B.

Job Details: 03/15/2021

"Issue is an F3E1 error code. Connection from tub to pressure switch is good. Ordering new pressure switch and control to resolve issue. Control is out of stock, will call customer when parts come in. ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11096963 (Control)"

We serviced a

KITCHEN AID COOKTOP GAS

Model KCGS356ESS

Near Boerne, TX 78006

Colton B.

Job Details: 03/15/2021

Customer did not put in another claim. Doesnt know why this appointment is on the books.

We serviced a

JENN-AIR RANGE

Model JGRP536WP02

Near San Antonio, TX 78230

Jim G.

Job Details: 03/15/2021

Adjusted the harness. Issue was resolved. Loose harness. Also flame setting was too low causing the ignitor to click continuously on the low setting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near San Antonio, TX 78216

Ezequiel V.

Job Details: 03/15/2021

"Replaced separator due to not closing properly after replacement no issues, refrigerator working as designed. Dispensing no issues. Waiting on door to complete ticket.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near San Antonio, TX 78247

Chris S.

Job Details: 03/15/2021

Customer stated that refrigerator was making weird noise. Found issue to be water line was tucked in by condenser fan and it was hitting fan. Moved waterline and everything working as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Boerne, TX 78006

Colton B.

Job Details: 03/15/2021

Issue was food freezing in pantry. Called techline who suggested replacing the thermistor and diffuser. Ordering both parts. Will call customer when parts come in. Gate code is #1587. ; ordrng 1 W10775715 (Pantry diffuser) and 1 Wp2188820 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near San Antonio, TX 78248

Jim G.

Job Details: 03/15/2021

Replaced faulty door. Issue resolved.

We serviced a

KITCHENAID COOKTOP ELECTRIC

Model KCED600GSS01

Near Boerne, TX 78006

Douglas H.

Job Details: 03/15/2021

"Unit fan making abnormal noise. Appears that fan blade is off kilter. Ordering blower fan to resolve the issue. Part out of stock. Customer is going to attempt to get Costco to replace the unit, i advised customer if Costco replaces the unit to give us a call to cancel the appointment. ; ordrng 1 W11083804 (motor-blwr)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near San Antonio, TX 78230

Ezequiel V.

Job Details: 03/15/2021

"Replaced ice maker due to, previous ice maker not going into harvest, upon arrival found small amounts of ice and harvest cycle moving slow, after replacement no issues with harvest cycle good water flow to ice maker. Job complete. Collected parts and labor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Stockdale, TX 78160

S. L.

Job Details: 03/15/2021

"Called Cxc to check entitlement for cosmetic damage. Spoke to Melinda, who stated goods date is 2/9/2021, and that builder has two weeks to list damage after purchase., and customer has 30 days after closing to report cosmetic damage. Customer states she has not closed on house, and is unable to get receipt from builder. Advised customer that cannot order any cosmetic parts without documents. Customer hung up."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near San Antonio, TX 78256

Justin

Job Details: 03/15/2021

"#1984 gate code, replaced main harness and control board. Tested to complete. Will have customer keep an eye on unit to see if the display issue has fully went away."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fair Oaks Ranch, TX 78015

Shawn W.

Job Details: 03/15/2021

"Replaced control board. Tested unit. It is filling, washing and draining as designed. This unit is fully functional now. Ran service diagnostics cycle to calibrate. Provided guidance on care and use."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/15/2021

Water pooling bottom of tub. Called tech line. Suggest replacing Inlet valve. Sr 7730247679. ; ordrng 1 WPW10327249 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near San Antonio, TX 78250

Justin

Job Details: 03/15/2021

"Cant remove wash-plate, will need to order all pieces to remove the basket. Gear case, spanner, washplate and all screws needed. ; ordrng 1 W10752187 (Wash plate screw) and 1 W10752283 (Wash plate) and 1 W10909670 (Spanner but) and 1 W11455453 (Gear case)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near San Antonio, TX 78254

Justin

Job Details: 03/15/2021

"Customer is trying to work out warranty problems, they were giving a model fridge that has already registered so the current unit is out of warranty but they have only been here less than 2 years. Customer will reschedule until we figure it out. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDB835DW2

Near San Antonio, TX 78254

Justin

Job Details: 03/15/2021

"Found motor making a loud scrapping noise, will need idler(pulley) as well. ; ordrng 1 W10837240 (Idler)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near San Antonio, TX 78254

Justin

Job Details: 03/15/2021

Replaced rack stops has friction sleeve for unit. Unit is good to go.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Helotes, TX 78023

Justin

Job Details: 03/15/2021

"Calling techline, icemaker keeps breaking. Unit is going past home position causing it to damage. Unit has had the ice maker replaced multiple times as well as the left fridge door. Replaced control and Ui, believe there is a break within the fridge not the door. Steve is assisting, ; ordrng 1 W11115534 (Icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Helotes, TX 78023

Justin

Job Details: 03/15/2021

"Replaced inlet valve, checked water pressure. Ran in diagnostics and tested to complete."

We serviced a

WHIRLPOOL DRYER

Model GLGT1142CS1

Near Bandera, TX 78003

Justin

Job Details: 03/15/2021

"Replaced seized motor, tested to complete. The pulley is bad and will need to be replaced."

We serviced a

MAYTAG REFRIGERATOR

Model MSD2732GRS

Near San Antonio, TX 78255

Colton B.

Job Details: 03/15/2021

Issue is a no cool refrigerator. Customer replaced start device himself and it appears to be working. Compressor is very hot and when it does kick on it is a very low hum. Believe issue to be a seized compressor. Collected PSC and quoted customer for repair. Customer will let us know if he wants to go through with repair.; rqstng P&A on 1 W10160407 (Compressor Kit)

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WOC54EC0HS03

Near San Antonio, TX 78254

Colton B.

Job Details: 03/15/2021

"Issue was a faulty UI, replaced UI unit tested good. While putting the oven door back on the hinge lock slipped and damaged the inner door panel. Ordering new inner door panel to resolve issue. ; ordrng 1 WPW10709147 (Inner door)"

We serviced a

KITCHEN AID COOKTOP GAS

Model KCGS350ESS00

Near San Antonio, TX 78259

Chris S.

Job Details: 03/15/2021

Customer stated that that center burner and right front burner flames are orange and to high. Found issue to be faulty valves ; ordrng 1 W10859922 (valve-gas) and 1 W11246817 (valve-brnr)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Garden Ridge, TX 78266

Chris S.

Job Details: 03/15/2021

Replaced lower harness and shifter per tech line. Tested unit everything working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Schertz, TX 78154

Chris S.

Job Details: 03/15/2021

Customer stated that dishwasher top shelf was lopsided. Found issue to be adjuster wheel was broken. Replaced adjuster tested unit everything working properly.

We serviced a

MAYTAG WASHER

Model MVWB865GC

Near Converse, TX 78109

Chris S.

Job Details: 03/15/2021

Upon arrival called customer and customer stated that Best Buy was gonna go out between 12-5 and that its not our company to go out .

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW2

Near San Antonio, TX 78251

Richard G.

Job Details: 03/15/2021

"Customer complaint is that during the clean washer cycle, the unit will stop filling and give an error. Entered diagnostics and found F8E1 long fill. Ran unit through diagnostics cycle, verified valve issues. Found hot water valve off. Customer states they use only cold water. Recommended to customer to turn the hot water on to the unit when using the clean washer cycle. Unit tests good at this time."

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW0

Near San Antonio, TX 78245

Richard G.

Job Details: 03/15/2021

Job will need to be rescheduled. After hours.; saved tckt

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near San Antonio, TX 78245

Richard G.

Job Details: 03/15/2021

Replaced control panel. Tested to complete. Unit is good to go.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HB4

Near San Antonio, TX 78253

Richard G.

Job Details: 03/15/2021

Customer complaint is that the vent hood blower is not functioning as it should. Verified issue with blower. Will need blower.; ordrng 1 W11441128 (Blower)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near San Antonio, TX 78245

Richard G.

Job Details: 03/15/2021

Customer complaint is that the unit is not draining. Verified faulty drain pump. Will need pump that is on order.; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near San Antonio, TX 78253

Richard G.

Job Details: 03/15/2021

"Customer complaint is that the control is damaged and the range is missing a rack. Will need control, rack, and panel that is on order; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Mico, TX 78056

Richard G.

Job Details: 03/15/2021

Replaced door switch and light. Tested to complete . Unit is good to go.

We serviced a

KITCHEN AID REFRIGERATOR

Model KBBL306ESS01

Near Boerne, TX 78015

Shawn W.

Job Details: 03/15/2021

This unit was a third party dispatch and not eligible for customer instruct coverage. Found temperatures normal in both sections. Our customer wanted a check up. I ran diagnostics cycle. There are no errors and loads are functioning as designed. Our customer would like the missing grille replaced. I did not collect the service fee because our customer was in a meeting. This unit is only covered for functional repairs because it was purchase at Sears outlet. ; ordrng 1 WPW10189196 (Grille) and 1 WPW10188547 (Grille skirt black) and 1 W10839844 (Bracket) and 1 W10839844 (Bracket) and 4 WP489464 (Screw)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Boerne, TX 78015

Shawn W.

Job Details: 03/15/2021

Our customer is having problems with the unit filling with water. I ran the unit and it did not fill. I found that the hot water was turned off. I turned it on and now the unit is functioning as designed. I fixed the drain hose by making sure it is looped up and zip tied WDT710PAHZ1. Counseled on proper detergent use. ; used 1 WDT710PAHZ1 (Zip tie) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near San Antonio, TX 78255

Shawn W.

Job Details: 03/15/2021

"Our customer is having a problem with improper temperatures. The freezer is at 33F and 56F. They have had to defrost it but the frost build up on the evaporator came back. I found that the defrost heater is not operating and is open. Even with a reset I could not get it to close in diagnostics load isolation. When running test 16 for the freezer door switch I found that the switch on the freezer door was intermittently not working and would be initiated on and off by the door being half way open. The refrigerator door wiring is shorting out intermittently. The refrigerator door will need to be replaced. As a contingency Im ordering the defrost heater, as well as a thermistor.; ordrng 1 LW11037733 (Freezer door) and 1 W10316760 (Thermistor) and 1 W11449066 (Harness wire) and 1 W10857624 (Defrost heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near San Antonio, TX 78249

Shawn W.

Job Details: 03/15/2021

The unit has not been making ice or dispensing water for about 3 weeks. As well there is some ice build up in the freezer not related to the evaporator.This unit is leveled well and the seal is good. This unit will need a new dual water valve. Part ordered.; ordrng 1 W11043013 (Water filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near San Antonio, TX 78259

Shawn W.

Job Details: 03/15/2021

Replaced the water filter housing which was missing the discharge arm. Unit is now fully functional.

We serviced a

JENN-AIR MICROWAVE OVEN

Model JMC2430IL02

Near Floresville, TX 78114

S. L.

Job Details: 03/15/2021

"Customer complained about door closing issues still that switches are not actuating correctly called techline spoke to Scott SR 7730257511 he had me check for alignment and install issues these were good. He had me check door switches I adjusted them same issue. Replaced,side piece rechecked same issue per Scott ordered both switches and brackets.; ordrng 2 W11033422 (Interlock)s"

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Floresville, TX 78114

S. L.

Job Details: 03/15/2021

Removed filter housing replaced housing applied sealant to upper ice room and reassembled and tested all operations normal. No leaks .Collected remaining balance

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FSS00

Near San Antonio, TX 78223

S. L.

Job Details: 03/15/2021

Found icemaker tray broken checked fans and temps these were good replaced icemaker ran cycle and fill all operations.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB4

Near San Antonio, TX 78222

S. L.

Job Details: 03/15/2021

Found all 4 burners are working correctly tested these were all working as designed complaint is how new style burners shut off and have longer cook times referred customer to service pointer W11354284B went over this with her to help her understand how to operate cooktop for optimal performance install instruct today.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW0

Near San Antonio, TX 78220

S. L.

Job Details: 03/15/2021

Customer said she did not want dryer service

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near San Antonio, TX 78244

S. L.

Job Details: 03/15/2021

Found L1 on power cord burnt and L1 on outlet not present. Checked wires in unit element and thermostat fuse. No issues customer needs power cord and electrician to service circuit in home. Called Safety spoke to Jessica SR 7730214738 updated her on findings that unit if fully operational and safety issue lies with old power cord that customer reused and electrical circuit in home.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cibolo, TX 78108

S. L.

Job Details: 03/15/2021

Split door replaced clip control UI and installed screws Im still seal reassembled ran diagnostics no errors when completed all operations normal advised customer to use white vinegar on regular cycle to get rid of smell.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Schertz, TX 78154

S. L.

Job Details: 03/15/2021

Unit is on arc fault breaker dedicated circuit. Customer states breaker trips when in use checked polarity checked pump motor control and cord for shorts to ground ran diagnostics did amp draw highest was when motor went to spin 7.5 amp on start of spin called techline to report findings spoke to Robert at techline SR number 7730246818 he advised since unit is operating as designed to have customer contact manufacturer of arc fault since this is nuisance trip on breaker job complete..

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Converse, TX 78109

S. L.

Job Details: 03/15/2021

Spoke to customer customer said that they thought same company that serviced unit last time was coming out because she says damage to dryer was caused by the company advise customer that I would have to charge a service fee to do anything to unit she did not want to pay service fee.

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Roanoke, VA 24012

Uriah B.

Job Details: 03/15/2021

"Replaced element with thermistors. Ran test cycle, all checks okay."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Roanoke, VA 24015

Uriah B.

Job Details: 03/15/2021

"Unit not defrosting. Needs control, thermistor, and harness. Defrost worked in forced defrost. ; ordrng 1 W11212392 (Control) and 1 W11342162 (Harness) and 1 W10383615 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Salem, VA 24153

Chris S.

Job Details: 03/15/2021

I installed the compressor and drier. I checked for leaks with nitrogen. I pulled a vacuum. I charged the unit with refrigerant and checked operation. All operations check ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Roanoke, VA 24012

Uriah B.

Job Details: 03/15/2021

replaced control board and bellow. ran test. all checks ok. cx to observe.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Dublin, VA 24084

Chris S.

Job Details: 03/15/2021

There was an f5e3 error code. I replaced the lid latch and checked operation. All operations check ok. I recalibrated the unit ; used 1 W11307244 (LID LATCH ) from stock

We serviced a

WHIR REF

Model WSF26C3EXF01

Near Pulaski, VA 24301

Chris S.

Job Details: 03/15/2021

The icemaker isn’t always completing a cycle. ; ordrng 1 WPW10251076 (icemaker)

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Hardy, VA 24101

Uriah B.

Job Details: 03/15/2021

Found evidence of leaking from dispenser. Needs updated dispenser. Tear in bellow. Needs bellow. ; ordrng 1 W11465532 (Dispenser) and 1 W11314648 (Bellow)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cave Spring, VA 24018

Chris S.

Job Details: 03/15/2021

"I installed the compressor,evaporator and drier. I checked for leaks with nitrogen. I pulled a vacuum. I charged the unit with refrigerant and checked operation. All operations check ok."

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Roanoke, VA 24018

Chris S.

Job Details: 03/15/2021

I installed the control and UI. I calibrated the unit and did a service diagnostic cycle. All operations check ok.

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHZ05

Near Cave Spring, VA 24018

Chris S.

Job Details: 03/15/2021

I in the shelving and drawer. All operations check ok.

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAHZ0

Near Moneta, VA 24121

Uriah B.

Job Details: 03/15/2021

F4e3F7e1F9e1Found pump and motor not strong and diverter is not acting appropriately. Needs pump and motor. ; ordrng 1 W11087376 (Pump and motor)

We serviced a

MAYTAG WASHER

Model MED7230HW1

Near Roanoke, VA 24012

Chris S.

Job Details: 03/15/2021

The dryer is still giving anagram flow code. ; ordrng 1 WP8577274 (thermistor)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Roanoke, VA 24012

Chris S.

Job Details: 03/15/2021

I installed the control and checked operation. All operations check ok. I recalibrated the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ04

Near Blue Ridge, VA 24064

Uriah B.

Job Details: 03/15/2021

Replaced valve. All checks ok. ; used 1 WPW10179146 (Valve.) from stock

We serviced a

KITCHENAID TRIO CD

Model KRFC300ESS03

Near Roanoke, VA 24019

Uriah B.

Job Details: 03/15/2021

Replaced switch. All checks ok.

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Salem, VA 24153

Chris S.

Job Details: 03/15/2021

I installed the consol and checked operation. All operations check ok.

We serviced a

WHIRLPOOL OVEN

Model GBD309PVS02

Near Daleville, VA 24083

Uriah B.

Job Details: 03/15/2021

"Replaced inner glass door. After replacing door the right side was clicking. Found the trim piece between oven doors was loose and a screw was missing. Replaced left screw and tightened right screw. Cx said that whirlpool was covering part, but I have no policy adjust for that coverage. Office to confirm part policy adjust."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Refugio, TX 78377

John L.

Job Details: 03/15/2021

"F2 E3 switch mismatch, F8E3 overflow, F8E1 long fill, F7E5 shifter fault. Replace shifter, the other issue still remains. Unit does not allow re-calibration as there is an issue with the control board. Will need to replace control board valves and switches to resolve issues.; ordrng 1 W10869799 (valve) and 1 W10285518 (Switch) and 1 W10285511 (switch-cyc) and 2 W10285512 (switch-cyc)s"