Near La Vernia, TX 78121
S. L.
Job Details: 11/24/2020
DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley squeaking,rear left roller damaged amd needs new belt. Rescheduling Monday 11/30; ordrng 1 DC93-00634A (IDLER ASSY) and 1 DC97-16782A (ROLLER) and 1 6602-001655 (BELT)"
Near Selma, TX 78154
S. L.
Job Details: 11/24/2020
OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Part was not in bin or pick list spoke to DB she said will be able to schedule Monday appointment set for Monday.; schdld next appmnt for 11/23 MON !
Near San Antonio, TX 78212
S. L.
Job Details: 11/24/2020
RANGE WHIRLPOOL WEE510S0FS2 "Replaced warming drawer panel,tested all operations normal."
Near San Antonio, TX 78217
Douglas H.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL JS48PPDBDA "Compressor control shipped to customer directly. Replaced compressor control, power supply and electronic control to resolve the issue. Unit kicked on and began cooling immediately upon testing. No further issues at this point. Electronic control and power supply under 1yr warranty, compressor board shipped directly to customer so didn’t collect for that part per AE."
Near Selma, TX 78154
S. L.
Job Details: 11/24/2020
OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Removed UI installed new UI then installed WiFi customer said wife has app on her phone and will install app. Tested unit all operations normal.
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer declined service.
Near San Antonio, TX 78248
Shawn W.
Job Details: 11/24/2020
OVEN ELECTRIC [S GE JTP15B0W2BB Replaced the bake element and tested unit. It is now operating as designed. They had a second appliance refrigerator. Our customer paid the second appliance service fee. I collected it on this ticket and will deduct it on the new job ticket.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/24/2020
REFRIGERATOR KITCHEN AID KRSC503EBS01 Replaced thermistors and evap motor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/24/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Replaced drain pump. Tested unit. Water is draining as designed. Unit is fully operational.
Near San Antonio, TX 78209
Jim G.
Job Details: 11/24/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 Verified icemaker is not extruding the ice properly resulting in a build up of ice ; ordrng 1 W10908391 (icemaker) and 1 W11199487 (GREY HINGE COVER)
Near Saint Hedwig, TX 78152
S. L.
Job Details: 11/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS5 Found dishes were in unit and cycle completed on arrival found metalware was dry plastics not. Ran diagnostics no errors heater came on. Customer is using rinse aid. Advised customer of lower wattage element will not dry plastics and to crack door upon completion of cycle to assist in drying unit operating as designed.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/24/2020
DISHWASHER JENN-AIR JDTSS246GP0 This visit found heater to be functional. Missed diagnosis by previous technician. Discussed use and care with customer and reviewed ways to maximize performance of the dishwasher. No further issues at this time
Near Boerne, TX 78015
Colton B.
Job Details: 11/24/2020
RANGE WHIRLPOOL WFG505M0BS3 Issue was that the door would leak warm air. Replaced front door panel to resolve issue. Unit tested good.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 11/24/2020
OVEN ELECTRIC (D KITCHEN AID KODE507ESS04 Replaced oven rack due to rack sliding out on its own after replacement no issue. Job complete.
Near San Antonio, TX 78227
Richard G.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Thawed out unit. Replaced evap motor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78232
Tommy B.
Job Details: 11/24/2020
RANGE KITCHENAID KSEG700ESS0 Swapped out control to resolve issues and unit is fully functional at this time with no further issues present.
Near San Antonio, TX 78257
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Wrong part put on during previous repair. Ordering proper door and UI. ; ordrng 1 LW11026355 (DOOR) and 1 W11214887 (cntrl-elec)
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Swapped out evaporator fan motor and drain pan to resolve cooling issues. Unit tested good at this time.
Near San Antonio, TX 78222
S. L.
Job Details: 11/24/2020
WASHER WHIRLPOOL WFW5620HW0 Found bellow torn tested unit no errors heating element spin drain and valves working needs new bellow. service fee paid, remaining balance when part comes in. Spoke to parts house ETa; ordrng 1 W11314648 (BELLOW)
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 11/24/2020
REFRIGERATOR JENNAIR JFL2089HES Replaced gasket and ice maker on refrigerator good seal good harvest refrigerator is working as designed no issues. Job complete.collected remaining balance.
Near Elmendorf, TX 78112
S. L.
Job Details: 11/24/2020
DISHWASHER MAYTAG MDB9959SKZ0 Followed steps found chopper blade broken on pump added photos ordered new pump call when part comes in..; ordrng 1 W11497943 (DRAIN PUMP)
Near San Antonio, TX 78227
Richard G.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Replaced main harness and water tubing. Tested to complete. Unit is good to go.
Near San Antonio, TX 78252
Richard G.
Job Details: 11/24/2020
WASHER AMANA NTW4516FW3 "Customer complaint is that the unit is not spinning or draining. Entered diagnostics and found error codes F2E1 stuck key, F7E1 basket speed fault, F0E2 over suds condition. Ran unit through automatic test. Verified issue is with motor and gearcase. Will need to order gearcase, motor, actuator, and capacitor.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11428524 (CAPACITOR ) and 1 W11454741 (GEARCASE )"
Near Floresville, TX 78114
S. L.
Job Details: 11/24/2020
VENTHOODS UNKNOWN WVU17UC0JB0 Found grease filter improperly installed by installers. Found broken fan blade causing loud noise at high rpm corrected install on filters ordered new fan motor with blade rescheduling Monday 11/30.; ordrng 1 WPW10395033 (motor-fan)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/24/2020
RANGE KITCHEN AID KSGB900ESS1 Checked range found error code f6e1 over temp found bad control board ordering control board to resolve issue. Collected service call fee.; rqstng P&A on 1 W10729897 (fuse-thrml) and 1 W11100100 (cntrl-elec)
Near Floresville, TX 78114
S. L.
Job Details: 11/24/2020
WASHER MAYTAG MHW5630HW1 "Tested unit found siphon on dispenser drawer had residue in it used pipe cleaned cleaned out all syphons retested unit no issues educated customer on cleaning dispenser unit operating as,designed."
Near Floresville, TX 78114
S. L.
Job Details: 11/24/2020
WASHER WHIRLPOOL WTW8500DC5 Called customer he stated he cancelled appt with KF.
Near San Antonio, TX 78249
Jim G.
Job Details: 11/24/2020
WASHER MAYTAG MVWC565FW2 Diagnostics revealed a F0E5 (off balance error). There seems to be slack between gearcase and basket. Tightening did not resolve. ; ordrng 1 W10752719 (basket) and 1 W11454734 (GEARCASE)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/24/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced wire harness on dishwasher tested dishwasher no issue. Unit is working as designed. Job c9mplete.
Near Boerne, TX 78006
Colton B.
Job Details: 11/24/2020
WASHER MAYTAG MVWC565FW Issue was that he cold water valve would not close. Replaced valve. Unit tested good.
Near Floresville, TX 78114
S. L.
Job Details: 11/24/2020
WASHER MAYTAG MVW7230HW Removed ACU ran test found fill function not working in cycle . Removed HMI board replaced reset power 5 times model serial transferred over ran test cycle all operations normal.
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/24/2020
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Our customer will need a new simmer orifice the main orifice is good but ordering as a contingency. As well the main valve might need to be replaced as well as the burner head. All parts ordered.; ordrng 1 W10811599 (burnr-head) and 1 W11209817 (spud-orfce) and 1 W11246817 (valve-brnr) and 1 WPW10151362 (spud-orfce)
Near San Antonio, TX 78249
Jim G.
Job Details: 11/24/2020
WASHER MAYTAG MVWB865GC0 Replaced door. Issue resolved.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/24/2020
REFRIGERATOR MAYTAG MSS25C4MGZ01 Ice maker that was previously replaced does not work ordering ice maker to resolve issue. On off switch is loose in container ordering cover to resolve; ordrng 1 W10903898 (cover-frnt) and 1 W11130444 (icemaker)
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR JENNAIR JFC2089WEM9 Swapped out old broken door seals with new parts to resolve issue. Unit has no further issues at this time.
Near Boerne, TX 78006
Colton B.
Job Details: 11/24/2020
WASHER MAYTAG MVWB765FW0 Issue is no operation on hot valve. Replaced valve to resolve issue. Collected SC+P+L. Unit tested good.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/24/2020
RANGE KITCHENAID KSGG700ESS2 Installed burner head due to not being installed. Range is working as designed. Job complete.
Near Castroville, TX 78009
Richard G.
Job Details: 11/24/2020
MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Customer states oven is not heating to correct temperature. Entered diagnostics and found error codes F6E1 over temperature limit. Cleared out error code and preheated oven to 350 degrees. Oven is heating but takes a really long time to reach set temperature. Oven reached temperature then dropped down to about 330 degrees for a few minutes and began to lose temperature again dropping down to 315 degrees. Checked oven sensor. Sensor is bad. It was replaced already this month. Will need to re order. Also ordering bake element. Oven is calibrated plus 20 degrees.; ordrng 1 W11292248 (BAKE ELEMENT) and 1 WP74008369 (sensor- ov)
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 11/24/2020
DRYER WHIRLPOOL WED4950HW0 Checked dryer found screw in inner liner of drum removed screw no noise heard when in operation job complete.
Near Boerne, TX 78006
Colton B.
Job Details: 11/24/2020
DISHWASHER KITCHENAID KDTE704DSS1 Issue is a leaking dishwasher. Finding issue to be a leaking sump assembly. Ordering new one and returning. Quoted customer on return visit. ; ordrng 1 WPW10554963 (pump&motor)
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Customer stated that the unit is not producing ice. Also that some of the lights in the refrigerator section are not functioning. Unit needs a new fill tube heater and also a module for the freezer section. ; ordrng 1 W10695459 (module) and 1 W11087201 (heater)
Near Bandera, TX 78003
Richard G.
Job Details: 11/24/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 Customer complaint is that the water is not going to the icemaker or water dispenser. Verified issue. Removed water filter and tested water. Water is flowing correctly. Customer needs to replace filter.
Near Lakehills, TX 78063
Richard G.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KBFN502EPA02 Customer complaint is that the icemaker is not working. Found plastic warped on icemaker. Replaced icemaker. Unit harvested and called for water. Tested to complete. Unit is good to go.
Near Pipe Creek, TX 78063
Tommy B.
Job Details: 11/24/2020
WASHER MAYTAG MVWB865GW0 Swapped out tub assembly along with full gear case assembly to resolve functioning issues. Ran automatic test cycle and calibration cycle. Unit is testing good now.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/24/2020
DRYER WHIRLPOOL WED4815EW1 Used wire tie to secure dryer vent connection and prevent bunching. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78248
Jim G.
Job Details: 11/24/2020
COOKTOP GAS JENN-AIR JGD3536BS00 Andrew SR# 77299352178 replaced spark module to no avail. After speaking with WP techline determined issue at the switches. Also several valves are stuck and bezels are missing or loose. ; ordrng 1 W10467732 (pipe-mnfld) and 10 WP90767 (screw)s and 1 WPW10239017 (harns-wire) and 6 WPW10559494 (grommet)s
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/24/2020
DRYER AMANA NGD4655EW1 Checked dryer found noise coming from back left roller shaft ordering both shafts to resolve issue.; ordrng 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/24/2020
DRYER WHIRLPOOL WED7500GC0 Our customer is having problems with the the clothes drying. The heating element is working and they did higher United to. Lean their dryer vent. I ran the vent test with the kit 3 times and it failed each time. They will be having United come back out because it has gotten worse and he did not go into the roof to. On duct a thorough clearing. Our customer has a problem with leaking water on the floor but it looks like it is coming from the washer. They asked me to heck the washer Ran diagnostics in washer and received error code F0E3 over load and F2 E1 UI stu k button and I was not finding any leaks. I dried some of the wet laundry in the dryer and to make a London story short I eventually found that the dryer was leaking from the dryer vent at the back of the unit and a large clump of soaked vent debris was inside the opening of the drier vent tube. labor plus tax since I had already advised about the dryer vent and I’m canceling the washer dispatch. Th
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 11/24/2020
WASHER MAYTAG MVWX655DW Checked washer found no issues with valves good actuation no issues with diagnostics or calibration. Job complete.
Near Rio Medina, TX 78066
Richard G.
Job Details: 11/24/2020
DRYER MAYTAG MEDB855DC4 "Replaced terminal block, terminal wires, and owner bought power cord. Unit is not heating, was not rescheduled with those parts, will still need heating element and thermal cutoff.; ordrng 1 279973 (cutoff-tml) and 1 W11025156 (element)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/24/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer stated that the unit has a loose handle, but also found the outer door to be warped. Ordering new outer door to resolve issue.; ordrng 1 W11176456 (glass-door)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Issue is that the refrigerator is cooling inconsistently. Finding issue to be a bad start device. Will take it a few times to start compressor. Sometimes in diagnostics the compressor will not start at all. Tried new start device, compressor kicked right on. Unit testing good."
Near San Antonio, TX 78253
Richard G.
Job Details: 11/24/2020
DISHWASHER MAYTAG MDB7959SKZ Customer states someone came on Friday and fixed the dishwasher. Closed job.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Issue was a noisy dampner. Replaced dampner, unit tested good."
Near San Antonio, TX 78253
Tommy B.
Job Details: 11/24/2020
RANGE WHIRLPOOL WFG320M0BB Customer stated that the issue is that the burner does not function properly. Found it should be caused by the burner cap being from a different model. Ordering proper parts to resolve this; ordrng 1 WPW10183369 (cap-burner)
Near Atascosa, TX 78002
Ezequiel V.
Job Details: 11/24/2020
WASHER MAYTAG MVWB865GW0 Replaced control board and console assembly on washer due to no power washer is working as designed. Job complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Replaced oven regulator. Tested to complete. Unit is good to go.
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/24/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Thus unit ps valve has been turning on by itself after the cycle is completed. Checked errors and received error code F8E2. This unit will need a new control board and water valve, I’m ordering a fuse as a contingency.; ordrng 1 W11397505 (FUSE) and 1 W11410062 (CONTROL ELECTRIC) and 1 W11434044 (FILL VALVE)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/24/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Issue was a frozen evaporator. Replaced defrost thermistor and fan scroll. Unit tested good.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/24/2020
WALLOVEN FRGIDAIRE FFET2726TSB Verified voltage to board no response at the elements. Both lower and upper oven are non responsive. Ordering thermostats as a precaution. ; ordrng 1 316443913 (board) and 2 318578505 (thermostat)s
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/24/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Thus unit was plugged into a bad outlet. It test good with an outlet tester but with my meter it was only reading 1.3 VAC. I plugged the dishwasher in with an extension cord to another outlet and the dishwasher lit up. I looped up the drain hose and used a zip tie WPW10339879 to secure it.; used 1 WPW10339879 (ZIP TIE) from stock
Near San Antonio, TX 78232
Jim G.
Job Details: 11/24/2020
REFRIGERATOR LG LSXS26326S00 I could not detect an issue. Is used the LG diagnostic tool however anthere were no error codes. Hhoewever. TJ dessert section was definitely under temp. Since I cannot offer any diagnostic information and do not have access to LG ehheett I did charge for diagnostic.
Near Center Point, TX 78010
Colton B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue is a clicking noise. Finding issue to be a noisy dampner. Ordering and returning. Part is out of stock, will call when it comes in.; ordrng 1 WPW10479155 (control)"
Near San Antonio, TX 78266
Shawn W.
Job Details: 11/24/2020
DISHWASHER KITCHEN AID KDTM404ESS1 "This job had the incorrect parts delivered. The part provided was ordered over the phone with Kitchen Aid based on the recommendation of a family member that use to work for Kitchen Aid. The two parts that the previous Technician SG called for are on back order. I have reordered the parts because I’m not sure if our parts department returned them to vendor based on our customers interaction with Kitchen Aid directly. I have provided our customer with some detergent guidance based on their filtered water softeners and the current use of no-control pods they have been using. Apparently this unit leaks about 20 ounces during a cycle about 15 to 20 minutes into the cycle. I could not replicate the problem with a dry load with no soap. I did open the unit during cycle and found excessive soap in the unit. According to the service manual this unit can leak due to over suds, and out the front corners as has been happening. It can also leak if the unit is n
Near San Antonio, TX 78245
Tommy B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Swapped out auger motor to resolve unit functioning issues. Auger motor fully functional at this time. No further issues.
Near San Antonio, TX 78248
Shawn W.
Job Details: 11/24/2020
REFRIGERATOR KITCHEN AID KRMF706EBS00 Temperature in FC 25F RC 49F. FC evaporator and damper need to be replaced. Called Andrew at Tech Line. If we have any further cooling issues after repair we will need to put a dye drier on it. SR#7729346907. According to NR another Technician installed a FC evaporator fan on it back on 22 July 2020. This part should be covered under the 12 month part warranty. We however will have to charge a second appliance service fee. This was collected on completed job number 80586. According to Technical Service Pointer W10842568 there is an adapter kit to help with frosting in the freezer. This part to order is. W10864519 I have ordered the parts without the kit and have provided our customer guidance to call Kitchen Aid to seek resolution for the adapter kit which looks like a remodeled damper as well as evaporator and cover.. all of these parts are out of stock so it will benefit the customer to contact Whirlpool to see if they will cover these parts and
Near Selma, TX 78154
S. L.
Job Details: 11/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit under ELW attached closing papers. Found that the inlet valve dripping slowly while unit is not in use. Needs new inlet valve and check valve/ drain hose.; ordrng 1 W11175771 (VALVE) and 1 WPW10545278 (hose-drain)
Near Stockdale, TX 78160
S. L.
Job Details: 11/24/2020
WASHER MAYTAG MVWB766FW0 Found inlet thermistor fault code checked valve water flow good agitate spin functions good pump good. Checked thermistor was at 312k needs new valve. Replaced valve tested all operations normal. Balance service fee part labor tax
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/24/2020
OVEN KITCHENAID KFGD500ESS04 Lower oven bake igniter bad. Needs igniter.; ordrng 1 WP7432P14360 (Igniter)
Near Dublin, VA 24084
Uriah B.
Job Details: 11/24/2020
WASHER MAYTAG MVWB765FW4 "Clothes getting caught under agitator and tearing collars, fitted bedsheets, etc. will change agitator to see if that will help. Nothing obvious ; ordrng 1 W11161960 (Agitator)"
Near Salem, VA 24153
Chris S.
Job Details: 11/24/2020
KITCHEN KITCHENAID KCGS956ESS02 The switch wire harness is shorted. ; ordrng 1 W10619020 (harns-wire) and 1 WPW10475150 (module-spk)
Near Roanoke, VA 24019
Chris S.
Job Details: 11/24/2020
KITCHEN MAYTAG MDB9959SKZ0 The drain pump impeller is broken. ; schdld next appmnt for 11/30 MON !
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/24/2020
KITCHEN WHIRLPOOL KDTE304GPS0 Needs drain pump and drain hose. Labor if not covered by warranty 98.75. Part cost 20.99 w/o tax. Unit will have to be pulled out of cabinet. Do not reschedule if pump is not in. Pump should be truck stock part..; ordrng 1 8269144A (Drain line)
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/24/2020
OVEN WHIRLPOOL MGR6772BDS Part defective out of the box. Needs another igniter. Broken piece not even in the box with the part. ; ordrng 1 WP74007399 (Igniter)
Near Salem, VA 24153
Chris S.
Job Details: 11/24/2020
19'' WHIRLPOOL MRT311FFFE00 The top drawer in the RC isn’t staying in place. ; ordrng 1 WPW10308849 (pan-meat) and 1 WPW10468555 (track) and 1 WPW10468556 (track)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced freezer slides. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL KSSC42QMS01 "Cx explained that he called trying to see if we needed to come out because the icemaker was working again. Because the icemaker is working, unable to check to see what may have gone wrong. Cx explained that the icemaker itself was at the time he initially called in, under parts warranty because he bought a genuine Whirlpool icemaker replacement and installed it himself. Unit is no longer in warranty from manufacturer as far as even the sealed system components is concerned. Left card with customer and did not charge at this t8me because of cx attempt to cancel due to icemaker operating at this time."
Near Roanoke, VA 24012
Chris S.
Job Details: 11/24/2020
DISHWASHER KITCHENAID KDTM404KPS0 The drain pump needs to be replaced. The impeller is broken. ; ordrng 1 W11412291 (DRAIN PUMP )
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/24/2020
KITCHEN KITCHENAID KDTE204GPS0 Replaced upper rack rails. All checks ok.
Near Parrott, VA 24132
Uriah B.
Job Details: 11/24/2020
WASHER ROPER RTW4516FW2 Checked operation. Checked all wire harness connections. All checks ok. Pump pumping water ok at this time. ; used 1 Wp8567668 (Tie) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/24/2020
WASHER WHIRLPOOL WTW4816FW2 Good flow to the machine. Cold side solenoid went bad. ; used 1 W11210459 (Valve) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/24/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found drain not hooked up correctly. Cleared drain of debris. Cx to correct drain.
Near Salem, VA 24153
Chris S.
Job Details: 11/24/2020
MICROWAVE MAYTAG MVWB835DW2 The UI isn’t responding. There Is an F6E2 error code. UI part number W11112656Customer will decide if they want to have the repair done. We will need to replace the UI and possibly the control board.
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/24/2020
DISHWASHER KITCHENAID KDTM404ESS3 Checked the inlet valve for goo that was there during previous visits. Cleaned some gel like substance from the valve filter again.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/24/2020
REFRIGERATOR AMANA WFW5620HW0 replaced detergent dispenser. ran test cycle. all checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/24/2020
WASHER WHIRLPOOL WFW5620HW0 Unit will enter diagnostic but will not stay there and unable to get it to go through testing. Wiring is good. ACU not communicating properly with HMI. Needs control. W11322903. ACU. 2nd tech if needed for dryer removal. Cx to contact warranty through CC. Will call to schedule depending on warranty answer.
Near Hollins, VA 24019
Chris S.
Job Details: 11/24/2020
LAUNDRY MAYTAG MEDX655DW1 The start button was pushed through. I reinstalled the start button switch and checked operation. All operations check ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/24/2020
MICROWAVE WHIRLPOOL GMC305PDB6 Replaced. Broil element. Checks ok.
Near Troutville, VA 24175
Uriah B.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced control board and inverter. compressor kicked on immediately. cx to observe. if callback, sealed system most likely at fault. will need compressor, drier, and evap. and will need chris"
Near Roanoke, VA 24019
Chris S.
Job Details: 11/24/2020
WASHER MAYTAG MHW5630HC1 I checked for error codes and found none. I leveled the unit and checked operation. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 11/24/2020
DISHWASHER KITCHENAID KDTE234GPS0 "I in the roller ,gasket and rail. I checked operation. All operations check ok."
Near Roanoke, VA 24013
Chris S.
Job Details: 11/24/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 The freezer seems to be freezing at this time. If the issue persists we will replace the compressor. The refrigerant is R600.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/24/2020
WASHER MAYTAG MVWB855DC4 "F0e3F9e2F0e3 came back during diagnostics. Pressure hose line cleared. Ran load size calibration. Reset unit. Diagnostic run again. Code did not return. Cx to use and observe. If callback, will need control board if F0e3 comes back. W11171748. Control"
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/24/2020
LAUNDRY WHIRLPOOL MVWB765FW0 The water valve was leaking. I reinstalled the valve cleaning it well. The valve didn’t leak after I reinstalled it. If the issue reoccurs we should replace the valve.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/20/2020
DRYER MAYTAG MEDC215EW1 "Customer complaint is that the unit will not turn on. The light inside is working when door is open and timer clicks when start is pushed. Checked fuses, thermal fuse needs to be replaced. Collected service call fee.; ordrng 1 WP3392519 (thermal fuse)"
Near San Antonio, TX 78247
Jim G.
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 I’ve contacted WP techline and spoke to Bruce SR# 7729326464. Despite no error In the icemaker error test I discovered that the freezer was above temp averaging about <28 degrees Fahrenheit. Frost pattern revealed an ice block and therefore a restriction at the evaporator. Sealed system tech is needed. ; ordrng 1 WPW10608485 (evaporator)
Near San Antonio, TX 78252
Richard G.
Job Details: 11/20/2020
DRYER MAYTAG MEDC215EW1 Customer complaint is that the dryer will not shut off. Says they set the dryer at 70 minutes and it was still running the next morning. Will need timer for repair.; O-emld tckt
Near Bandera, TX 78003
Justin
Job Details: 11/20/2020
VENTHOODS UNKNOWN WVW51UC6FS2 "There is not chimney attached at all, no frame piece or anything. Can order chimney pieces. House is not occupied yet. ; ordrng 2 W11328682 (CHIMNEY )s"
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/20/2020
OVEN ELECTRIC (D JENN-AIR JJW3830DS01 Replaced control board on oven unit is working as designed no issue. Collected remaining balance. Job complete.
Near , TX 78006
Douglas H.
Job Details: 11/20/2020
RANGE KITCHEN AID KFDC558JSS00 Last trip found unit console had a scratch on it. Unit was within cosmetic warranty at time of diagnosis. Replaced console to resolve the issue. Unit checking good now. Customer approved of repair.