Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1827 customer reviews

Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "After replacing evaporator, customer called saying unit not cooling,found new evaporator was leaking at joint, replaced evaporator vacuumed and charged unit everything is working normal at this time"

Near Sequoia, San Antonio, TX 78232
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW2 Tested washer. Lost power during diagnostics. Good power to control. Ordering new control. ; ordrng 1 W11320239

Near Interstate 35 Access Rd, San Antonio, TX 78224
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Customer stated that the unit was non functional all of a sudden. Unit would not enter diagnostics mode. Power to unit from wall is good. Swapped out with new control to resolve issues. Unit testing good now with no further issues.

Near Tanglewood Dr, Fredericksburg, TX 78624
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHENAID KICU569XSS00 Replaced UI display (board). Issue resolved.

Near Twin Terrace Way, Spring Branch, TX 78070
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Section of unit shows large amount of ice/frost buildup in the bottom back of freezer compartment. Replace evaporator motor and thermistor to resolve issue.; ordrng 1 12986101 (evap fan blade) and 1 W10280385 (thermistor) and 1 W10728094 (motor-evap)

Near FM 772, Kingsville, TX 78363
Christian G.

Christian G.

RANGE WHIRLPOOL WFG550S0HZ1 Issue stated: grills don’t fit stove. Showed manager how grills are to be aligned on stove stop for proper use. Unit good.

Near Bandera Rd, San Antonio, TX 78254
Christian G.

Christian G.

RANGE MAYTAG MER8700DS1 "Issue stated by customer: range displaying F9E0 error code. Burners not working. Breaker was off, unit was unplugged. Turned breaker back on and plugged in unit. Unit popped breaker. Opened unit back and found ground wire had popped. Customer Paid total, s.call() + (terminal block)in cash. Stated he’ll take care of the rest.; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Firebaugh Dr, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator found compressor not cooling properly, replaced compressor vacuumed and charged unit everything is working normal at this time"

Near Fawn Ridge, Cibolo, TX 78108
Michael R.

Michael R.

WASHER MAYTAG MHW5100DW0 "F9E1,F3E1,F8E3, cleared error codes, removed back panel, checked for obstruction in drain filter and air tap, pressure switch hose is in good condition, no obstruction. Ran a diagnostics test and the drain pump sounds weak, not pumping out the water causing long drain error code. Ordered part to resolve issue ; ordrng 1 WPW10605427 (pump-water)"

Near Cody Dr, Victoria, TX 77904
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

VENTHOODS WHIRLPOOL WVU37UC6FS0 Issue light not turning on . Found light were not wire on. Wire the light to electric control. Light now turning on. Job complete

Near Serapio Ln, San Antonio, TX 78260
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Inspection of unit shows dispenser motor nonresponsive. Also ice container not free spinning. Replace both icemaker and motor to resolve issue. Job will require authorization; rqstng P&A on 1 W10347114 (shaft) and 1 W10564750 (ice-contnr) and 1 W11185741 (MOTOR )

Near Denali Dr, Corpus Christi, TX 78414
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW7000AW2 Issue unit making loud noise found stator was faulty. Making loud noise when trying to spin. Replace part. Ran quick cycle. No issues. Ran diagnostics no error codes. Washer now working as design. Parts are cover by warranty. Collared 100 labor. Job complete.

Near Flying Arrow, San Antonio, TX 78258
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed friction pads on both sides of unit. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Dusty Boots Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found issue to be ice blocking the icemaker arm. Removed it and unit working good now.

Near Wedgewood Ln, Kerrville, TX 78028
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated that the unit is locked. Diagnostics showed F3E1. Door unlocked in diagnostics. Unit testing good in automatic test cycle. No further issues at this time.

Near Roanoke Ln, Kerrville, TX 78028
Christian G.

Christian G.

WASHER WHIRLPOOL MVWC565FW1 Issue stated by customer: washer draining really slow. Explained to customer unit was out of warranty and we would charge a s.call. Customer was unaware of s.call and wants to wait before diagnosing or ordering parts.

Near Deertail Creek, San Antonio, TX 78251
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, front right coil not functioning as should. Replace coil and switch to resolve.; ordrng 1 3148953 (sub 3149400) and 1 W11199519 (elmnt-surf)"

Near N 8th St, Aransas Pass, TX 78336
John L.

John L.

WASHER WHIRLPOOL WTW5000DW3 "Inspected unit, control board does not function on unit. Unable to run diagnostics or any tests that run with board. Will need to replace to resolve issue.; ordrng 1 W11259498 (DRAIN PUMP) and 1 W11417466 (CONTROL BOARD )"

Near Devon Dr, Corpus Christi, TX 78415
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. Tested for spin and agitate, unit does both without issue. Issue with valves, replace to resolve.; ordrng 1 W11101906 (valve)"

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The ice maker isn’t ejecting the ice all the way causing it to make big globs of ice. Ordered part to resolve issue ; ordrng 1 W10886939 (icemaker)

Near Oleander Ave, Tivoli, TX 77990
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found condenser fan blade broken so it was spinning out of balance. Needs fan glad and motor for condenser fan. ; ordrng 1 W11193484 (blade-fan) and 1 WPW10508362 (motor-cond)

Near Green Acres Dr, Salem, VA 24153
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Called Trade Partners spoke to Nancy she advised me unit not under manufacturer warranty but under extended warranty since i don’t have authorization cannot service unit SR number 7726342487. Advised customer to call warranty provider to get service dispatched correctly.

Near Aurora Sky, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Customer stated that the unit was non functional all of a sudden. Unit would not enter diagnostics mode. Power to unit from wall is good. Swapped out with new control to resolve issues. Unit testing good now with no further issues.

Near Tanglewood Dr, Fredericksburg, TX 78624
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "The appliance isn’t powering on, voltage at wall outlet is good. Removed console and plugged appliance in, the control isn’t powering on, ordered part to resolve issue. ; ordrng 1 W11170319 (cntrl-elec)"

Near Austwell Rd, , TX 77990
Adam H.

Adam H.

WASHER MAYTAG MVWB965HC0 Install components calibrated unit ran verification cycle all issues resolved.

Near Shoreline Vista Dr, Corpus Christi, TX 78418
John L.

John L.

MICROWAVE WHIRLPOOL WML75011HW "Install components, tested after installation. Issue resolved"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

DISHWASHER MAYTAG MDB4949SHZ0 "Installed controller, ran diagnostics unit didn’t have any issues. Issue resolved."

Near Magnolia St, Refugio, TX 78377
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for Longfellow. Replace water valve. Unit is out of warranty custfor labor. Install component and tested unit issue resolved.

Near Brahma Blvd, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Inspection of unit shows customer had hoses reversed. No error code on units. Switched hoses to correct position tested unit issue resolved. Also has been calibrated

Near Stonehinge St, Alice, TX 78332
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Inspected unit for not cooling correctly found ice build up on evaporator causing damage to fan assembly due to defrosting correctly ; ordrng 1 W11032800 (motor-evap)

Near Sugarloaf Loop, Maumelle, AR 72113
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Installed new dispenser, ran diagnostics, no leaks, completed with no issues"

Near Ridge View, Victoria, TX 77904
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump/motor assembly due to shorted wash motor, tested unit found water leak coming from rear of unit,found hole in tub,diagnosed to need tub assembly ; ordrng 1 W10804026 (tub-dishwr)"

Near Rice St, Little Rock, AR 72205
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed door, issue resolved."

Near Pinyon Dr, Portland, TX 78374
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Installed components, issue has been resolved."

Near E Bayview Blvd, Portland, TX 78374
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Installed components, tested after installation. Unit ran without issue. Resolved."

Near Mustang Blvd, Port Aransas, TX 78373
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "F2E1 error code, cleared error code and performed a key activator and encoder test, didn’t indicate any stuck keys. Installed new control,calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near 4th St, Seadrift, TX 77983
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived at customers home customer states he’s been talking to retailer and they will be replacing the units not fixing. Issue resolved

Near Bonner Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF707ESS00 Install components tested unit issue resolved. Have also switched off ADC adaptive defrost to basic defrost. Issue resolved

Near St Andrews Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Temp set to 36 in RC and 0 in FC. Product temp in fridge reading at 30 degree with thermocouple. Cx says the water tested was in there for 24 hours. Experiencing freezing under ice box, on door, on bottom shelf just above drawer. Freezer temp by thermocouple is at 0 degrees. Thermistor in RC 6.93Thermistor in FC. 18.4Cx to adjust temps in freezer and fridge up to see if that helps. Will call again if necessary."

Near Cahas Ln, Boones Mill, VA 24065
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS555SIHZ00 "Called partner team for an additional PA on unit,as of 03/06/2020 unit is going to be exchanged due to prior history,file #7726028112 per partner team"

Near Brookside Dr, Little Rock, AR 72205
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF520PADM7 Door enter. Will replace. Within 30 day cosmetic damage. ; ordrng 1 WPW10629473 (panel)

Near Salz Way, San Antonio, TX 78260
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint was unit would not power on upon arrival customer continuously tells me how the installers are at fault because they dropped it. Also noticed water inside tub and on control board, asked customer again did they use it they said they never used it not even once.(but there is water inside tub and inside door on control board). Ordering new control board and seal to resolve issue.; ordrng 1 W11120155 (control-elect) and 1 W11213719 (seal)"

Near Deer Canyon, Garden Ridge, TX 78266
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL MTB2456GEQ Customer complaint was unit would leak inside fridge found drain tube completely clogged ordering new drain tube; ordrng 1 WP61006123 (tube- drai)

Near Pinetree Ln, San Antonio, TX 78232
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: NOT COOLING. PREV TICKET #67497. NOT GOING BELOW 50 DEGREES. Found unit blowing out warm air. Voltage tests good. Temps set to recommended. Found build up in freezer section. Steamed clean, unit started blowing air @34degrees. Ordering evap motor+harness.; rqstng P&A on 1 W10871842 (grille) and 1 W11032800 (motor-evap)"

Near Koenig, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Checked refrigerator found damper control not responding to adjustment. Not allowing air to flow. Ordering new control damper.; ordrng 1 W10248595 (control)

Near Fargo Ave, San Antonio, TX 78220
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Customer stated that the unit is shorting out. Found the consul to be unresponsive and flickering at the screen. Swapped out with new part to resolve issue. New touchscreen is not responding properly to user input. Ordering new console. ; ordrng 1 W11351998 (CONSOLE)

Near Noble Woods, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FPS01 "Found valve intermittently working, will need to replace valve rescheduling for Monday part in SSB customer needs last appointment please.; ordrng 1 W11194380 (VALVE)"

Near Mesa Park, Schertz, TX 78154
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Tried to remove agitator but was not successful. Cannot remove bolt holding agitator on, will need to order new bolt, agitator and drum. ; ordrng 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10811960 (spin basket) and 1 W10902814 (washplate)"

Near Texas Bend, , TX 78253
Tommy B.

Tommy B.

RANGE JENN-AIR JDRP436HL00 Called techline spoke to Kathy. SR7727317374 The unit is still not functioning normally. Tech line recommends to swap out the spreader cap.; ordrng 1 W11319673 (burnr-head)

Near Boerne, TX 78006
Jim G.

Jim G.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Determined power cord is damaged. There is no voltage. Replacing power cord. ; ordrng 1 WPW10204676 (cord-power)

Near Whisper Canyon, San Antonio, TX 78258
Jim G.

Jim G.

DRYER WHIRLPOOL WED9450WL1 Replaced fuse. Customer paid in full last visit. Issue resolved. ; used 1 WP3392519 (FUSE) from stock

Near Riley Ln, San Antonio, TX 78260
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Issue is that unit is not cooling. Issue believed to be a bad start device. Ordering new start device to resolve issue. Quoted cust for parts. SC and Labor are covered under 90 day warranty. ; ordrng 1 W10783194 (overload) and 1 WP2217224 (relay-strt)

Near Winding Ln, San Antonio, TX 78231
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Cleared obstruction from drain tube. Unit was frozen over since no way to drain. Steamed unit and removed obstruction to drain tube.

Near Bass Knoll, San Antonio, TX 78260
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint was unit would not drain found plug still in disposal removed plug unit is operating as designed. Customer also talks a lot

Near Chestnut Ct, Schertz, TX 78108
Jesus C.

Jesus C.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Tested ice maker. Found mineral buildup on evap tray. Causing ice to get stuck. Found corrosion on harness to water level sensor. Will need to run a cleaner and replace harness. Emailed customer with descriptions of repairs. Ordering new harness and cleaner. ; ordrng 1 W11179302 (aff ice ma) and 1 WPW10485955 (harns-pump)

Near E Huisache Ave, San Antonio, TX 78212
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0ES1 Customer states oven is not reaching appropriate temperature. Informed customer that unit is out of warranty. She says the repair is supposed to be covered by the builder. Informed her that we could not proceed without payment from the builder. Customer will contact the builder.; O-emld tckt

Near White Tip, San Antonio, TX 78245
Colton B.

Colton B.

RANGE MAYTAG MET8665XS02 "Issue was a bad infinite switch on back right burner. Replaced switch, unit tested good."

Near Larimer Square, San Antonio, TX 78249
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint was unit would make noise. During operation of unit customer pointed out noise it was the spray arms. Unit is operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW8620HC2 Found drain hose blocking drawer from closing. Unit is good to go.

Near Chantemar, San Antonio, TX 78250
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW7000AW2 Call costumer. Said they were not available. Need to reschedule ; schdld next appmnt for 3/9 MON !

Near Flying Arrow, San Antonio, TX 78258
Tommy B.

Tommy B.

DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the unit will drain. Found issue to be the plug in garbage disposal obstructing the drain. Unit testing good after removal of plug. Yes to survey.

Near TX-534 Loop, Kerrville, TX 78028
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Exit 451. 2291 turn right 4 miles to Cleo county road 210 on leftCustomer stated the issue is the unit is leaking during operation. Swapped out the tub gasket and dispenser to resolve issue. Unit testing good now. Yes to survey.

Near Back Country Rd, Junction, TX 76849
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS3 "Checked range found bake or broil not turning on. Ordering new valve to resolve issue; ordrng 1 98014893 (valve,oven)"

Near Rhett Butler, San Antonio, TX 78223
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JT0 "Replaced back left burner valve, and tested to complete."

Near Kenbridge Dr, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found hard water spot on heater, spoke to customer about issues customer want heater replaced. Ordering new heater to resolve issue.; ordrng 1 W10441445 (heater)"

Near Rosalind Way, San Antonio, TX 78222
Devon F.

Devon F.

RANGE KITCHENAID KSEG700ESS3 Customer complaint was unit would over heat items but customer is using big burner for small meals and all the burners are working as they should. Unit is operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Colton B.

Colton B.

DRYER MAYTAG MED6000AW0 "Issue was a noisy dryer late in cycle. Replaced blower wheel to resolve issue. Ran 20 minute cycle on high heat,dryer is much quieter now. Unit tested good. Collected P&L."

Near Haven Oak, San Antonio, TX 78249
Colton B.

Colton B.

DRYER WHIRLPOOL WED6620HC1 Issue is a rattling noise in dryer. Finding noise to be coming from blower housing and cover. Ordering a noise reduction kit to resolve issue. ; ordrng 1 W11401018 (NOISE REDUCTIONS )

Near Via Aragon, San Antonio, TX 78257
Douglas H.

Douglas H.

WASHER MAYTAG MVWB855DC3 Last trip found faulty UI console due to power surge. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Timber Mountain Dr, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4955HW1 Tested washer. F7E7 error code. Ran spin agitate test. Unit is humming but will not agitate. Same for spin test. Found bad capacitor. Replaced capacitor. Ran diagnostics. Good spin and agitate. No issues during testing. Ran calibration. Unit is working properly. Tested to complete. ; used 1 W11395618 (CAPACITOR) from stock

Near W Pyron Ave, San Antonio, TX 78221
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MRT118FFFH01 "Complaint of unit freezing in refrigerator compartment. Customer also stated heard a hissing noise coming from unit. Found cause to be leak from dye drier. Replaced drier from stock to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing unit. No further issues at this point. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Cicero Ave, San Antonio, TX 78218
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Issue stated by customer: lights in refrigerator and feeezer went out. Replaced both modules. Unit tests good. Customer informed of survey.

Near Boundbrook, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Found the unit with water and ice buildup on the floor of the cabinet. Water Filter was in correct position. Disassembled shelving to access dual water valve. Discovered that the water line to dispenser hose was pushed out from the valve and also would slowly push out after properly seated. I ordered new water tube and valve.; ordrng 1 W10853599 (tube-water) and 1 W11194380 (valve)

Near Cedar Knoll Dr, San Antonio, TX 78255
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Job completed on last visit.

Near Roy Smith St, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6620HC1 "Ran diagnostics no fault codes but unit shuts off automatically on step 4 cannot get it to go past after several attempts, tested heater have continuity here ran unit checked temps at exhaust found thermostat short cycles at 120 and does not come on til 80 ordered cutoff kit thermistor board and Ui Ps on UI call when part comes in.; ordrng 1 280148 (cutoff-tml) and 1 W11351728 (Ui) and 1 W11388022 (CONTROL BOARD) and 1 WP8577274 (thermistor)"

Near Comanche Heights, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB835DW4 Checked dryer found no issues with heating or air flow. Ran dryer with clothes in it good heating. No error codes found during testing or operation. Job complete.

Near E Dewey Pl, San Antonio, TX 78212
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EB4 Customer complaint is that the burners turn on and off and it takes a long time to cook anything on the cooktop. Informed customer about technical service pointer W11354284B which talks about the burners cycling on and off and increasing cook times. Tested to complete. Unit is good to go.

Near W Loop 1604 N, San Antonio, TX 78254
Richard G.

Richard G.

DRYER MAYTAG MGDC465HW0 Customer complaint is that the dryer is not heating. States they have checked the venting going out of the home and to the roof. Checked venting and all was good. Ordering new burner assembly.; ordrng 1 W10823508 (burner-gas)

Near Pinto Trail, San Antonio, TX 78251
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Last trip found damaged freezer door. Upon trying to replace freezer door found new door came with different connections for UI at base of door than what is needed for. Calling techline to see if there is a different door for this unit. Spoke with Joel, he checked to make sure I ordered the correct door. Then stated that is correct part number but for a different unit. Suggested to contact research. Tell them original equip is Kuda control and new one is mechanical dispenser. Definitely wrong part. 7727322690Contacted Marcone, spoke with Ashley, she researched and stated order door again but to let parts team know that marcone needs order number to send to whirlpool so that they will send correct part next time. ; ordrng 1 LW11026355 (FREEZER DOOR )"

Near Worth Pkwy, San Antonio, TX 78257
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D KITCHEN AID KEBC207KBL05 Issue unit making loud noise when fan comes on. Couldn’t replicate issue called tech line and to see there s was a way to get in diagnostics. They said no. Ran unit at 400 for 10 minutes and both blower and fan motor are running without making noise. Told costumer about the 90 day service fee call. Service fee collected 105

Near Barrow Bay, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4850HW1 "Found F7 E5 error code. Checked found actuator not switching between spin and agitate and was stuck in agitate position, replaced ran test all operations normal. Went through quick wash and unit working correctly.Educated customer on proper load selection detergent amounts and on loading unit correctly. Unit now working as designed. No email provided.; used 1 W10913953 (ACTUATOR) from stock"

Near Pearl Harvest, San Antonio, TX 78259
Jesus C.

Jesus C.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Found bad led module on bottom left of fresh food section. Replaced module. All lights working. No further issues. Tested to complete.

Near Leigh St, San Antonio, TX 78210
Tommy B.

Tommy B.

WASHER MAYTAG MVWC465HW2 Customer stated that the unit started a cycle and turned off. No error codes and unit passed all functions in automatic test cycle. No further issues at this time.

Near Water St, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB1 Arrived at address on file. Customer living in home stated it was the wrong address.

Near Sunset Bend, San Antonio, TX 78244
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW1 Checked dryer found no issues with unit. Found air vent leading out clogged up removed debris good air flow from dryer. Spoke to customer about removing plywood covering exhaust vent. Job complete.

Near Kennedy Ave, San Antonio, TX 78209
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer complaint is of a loud noise coming from the mw. Issue is with the fan. Ordering fan.; ordrng 1 W11252443 (motor-fan)

Near Carmona Pass, San Antonio, TX 78252
Tommy B.

Tommy B.

RANGE KITCHENAID KDRS407VSD01 Last visit found a faulty keyboard. Swapped out with a new keypad to resolve issue. Unit tested good now.

Near Stoney Brook Rd, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Last trip found inefficient compressor and faulty 3way valve. Replaced both to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Per Sb web SS parts and labor still covered under KA limited part warranty"

Near Sotol Overlook Cir, Helotes, TX 78023
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF34X20DW01 "Confirmed diagnosis of faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Yes to survey and leave behind. No further issues at this point"

Near Amber Vista, San Antonio, TX 78254
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC604FSS00 Customer complaint was unit leaking found drain tube frozen thawed tube and clean it out unit is operating as designed.

Near Silverhorn Dr, San Antonio, TX 78216
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Contacted Cole to inform him I was enroute at 11:41, arrived at 12:00. Door to home was locked. Called Cole at 12:04, said he would send someone to open the door. Waited 20 minutes and no one came. Left for another appointment and returned at 1:15. Door still locked. No answer from Cole. Waited 15 minutes, left magnet.; O-emld tckt"

Near San Antonio, TX 78252
Christian G.

Christian G.

RANGE WHIRLPOOL WFG320M0BS Issue stated; HEATING PROBLEM. BURNERS NOT WORKING. CONTROL PANEL ISSUE. PHYSICAL DAMAGE EXIST. Replaced control. Unit tests good.

Near Bandera Rd, San Antonio, TX 78254
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Issue was no low speed on blower. Replaced blower and resolved issue. Unit tested good.

Near Emmeline Dr, Boerne, TX 78015
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW7500GC0 "Found F8E1 and F8E6 stored in unit, running through diagnostics. Found hot water turned off, so I ran a calibration and ran diagnostics again. All test passed and no new faults came up. Unit is working as designed."

Near Oakfield Way, San Antonio, TX 78250
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Issue unit leaning forward when opening. Put on brackets and shield. Dishwasher now stable and working as design. Job complete.

Near Amalfi, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 Checked dryer found belt broken installed new belt from truck stock ran dryer no issues. No errors during testing or operation. Job complete.; used 1 4392065 (REPAIR-DRYER) from stock

Near S New Braunfels Ave, San Antonio, TX 78223
Christian G.

Christian G.

RANGE WHIRLPOOL WFG550S0HZ1 Issue stated; BROKEN GLASS DOOR. PHYSICAL DAMAGE EXIST

Near Bandera Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Tested ice maker. No water to tray. Good power at valve. Will need new valve. ; ordrng 1 WPW10279909 (valve-inlt)

Near Snug Harbor Way, Von Ormy, TX 78073
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Checked oven found unit working as designed. Checked voltage at wall was getting 240vac but breaker kept tripping when getting voltage readings. Spoke to customer about getting electrician to look wiring.

Near Alsbrook Dr, San Antonio, TX 78223
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ "Replaced main control and control panel, unit is working as designed."

Near W Loop 1604 N, San Antonio, TX 78253
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5620HW1 "No display on unit, need control and console. ; ordrng 1 W11378949 (CONSOLE ) and 1 W11388040 (CONTROL BOARD )"

Near W Loop 1604 N, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUID308ESS2 "Found water dripping out of filter housing making ice melt on heater grid faster than designed, 36 month part labor warranty on unit rescheduling for Wednesday.; ordrng 1 W10475416 (cover) and 1 W11266112 (FILTER HOUSING)"

Near FM 775, La Vernia, TX 78121
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KUDE48FXSP6 Issue units latch came off put one from truck stuck. Unit now in place. Showed costumer it’s working no other issues ; used 1 279570 (LATCH) from stock

Near Greystone Ridge, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 Issue unit not heating up leaving clothe wet. Found bad element replace element. Unit now heating up no other issues job complete

Near Reata Trail, San Antonio, TX 78258
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated issue is that water is leaking. Found issue to be fill tube blocked with ice. Ordering new fill tube to resolve issue. ; ordrng 1 W11415785 (FILL TUBE)

Near Dusk Ln, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Running behind schedule. The customer has rescheduled. ; schdld next appmnt for 3/9 MON !

Near Tanglewood Dr, Fredericksburg, TX 78624
Jesus C.

Jesus C.

OVEN ELECTRIC (D JENN-AIR JBS7524BS0 Complaint is that unit will power off when trying to use. Called techline for issue. Sr 7727320275. Suggest checking all wiring for damages or shorting to ground. All wiring checks good. Suggest replacing control. Part is discontinued on marcon. Contacted CXC. SR 7726791379. Part is no longer available. Representative stated unit will be exchanged. Informed customer of situation. Job complete.

Near Leigh St, San Antonio, TX 78210
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0ES2 Replaced element and cooktop hot light now staying off till hot but switch was needed to get burner to heat at proper settings after replacing both tested unit all operations normal.Advised of survey and paper.

Near Brownstone St, Live Oak, TX 78233
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Determined that the unit is not cooling enough but is still not cooling enough to freeze. Verified leaks at the high pressure end. Confirmed compressor is functioning. Collected service fee and labor fees.

Near Bass Knoll, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Checked refrigerator found bad thermistor and bad air baffle control. Ordering control damper and evap fan motor to resolve issue.; ordrng 1 W10248595 (control) and 1 W10799425 (harns-wire)

Near Walton Ave, San Antonio, TX 78225
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MVWB835DW1 "Found off balance and long fill codes, removed top found cold water supply hose leaking at inlet valve corrected this by tightening it. Leaking did stop but did find water stains on rear panel of unit did manual fill and spin wash and drain no signs of hoses tub or pump leaking. Ran normal cycle and let unit run and fill and wash still no leaks determined that leak was coming from supply hose and hose should be changed."

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5620HW0 Found broken idler pulley used truck stock kit and replaced belt rollers and pulley tested unit all operations normal. Found outlet at wall was loose and when unplugging found excessive play when i was servicing unit advised customer to get this replaced to avoid any kind of hazard.; used 1 4392067 (REPAIR) from stock

Near Copper Falls, Converse, TX 78109
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: NOT COOLING. PREV TICKET #67497. NOT GOING BELOW 50 DEGREES. Found frost buildup in freezer section. Customer noted they had seen frost along sides of freezer door previously. Ordering door.; rqstng P&A on 1 W10919622 (dor-fip), states that autho needed"

Near Koenig, San Antonio, TX 78251
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 complaint is condensation in both sections. Condensation on shelves. Tested unit. both doors sealing all the way around. No moisture or frost buildup. Could not find any source of warm air leaking in. Called techline. Unit is running empty. This will cause condensation buildup. Techline states unit needs product in both sections to prevent condensation. Advised customer to place two gallons of water in freezer and two gallons in fresh food section to help decrease condensation. Unit is working properly. Tested to complete. Sr 7727321695

Near Owenwood Dr, San Antonio, TX 78264
Colton B.

Colton B.

DRYER MAYTAG MEDC465HW0 "Issue was that dryer was not drying. Heating element isn’t getting hot enough. Found unit miswired at terminal block. Corrected wiring, unit now heats really well."

Near Babcock Rd, San Antonio, TX 78249
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0ES1 Customer states oven is not reaching appropriate temperature. Informed customer that unit is out of warranty. She says the repair is supposed to be covered by the builder. Informed her that we could not proceed without payment from the builder. Customer will contact the builder.; O-emld tckt

Near White Tip, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now no further issues at this point. Yes to survey and leave behind. Unit is under warranty per closing documents.

Near Arbor Woods, Boerne, TX 78006
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Complaint is front left burner is not working properly. Tested range. Found wiring to front burner was loose causing issues. Fixed the wiring to switch. Tested range. All burners are working properly. No further issues. Tested to complete.

Near Snug Harbor Way, Von Ormy, TX 78073
Christian G.

Christian G.

RANGE WHIRLPOOL WFE505W0HZ1 "Issue stated; door gasket was falling out. Tried to push back in, pins would not hold properly. Replaced with new gasket. Unit tests good. Informed customer of survey."

Near Cypress Cir, San Antonio, TX 78240
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC302ESS00 "Inspected unit, found ice build up at rear of freezer. Unit not defrosting as should, tried to force defrost mode but unit never started defrosting . Replace components to resolve issue.; ordrng 1 12729123 (defrost heater) and 1 12791419SP (thermistor) and 1 2169142 (fan blade) and 1 W10120821 (cntrl-elec) and 1 W10120827 (cntrl-elec) and 1 W10128551 (evaporator fan mtr) and 2 W10292241 (harns-wire)s and 1 W10631452 (cntrl-elec)"

Near Olympic Dr, Corpus Christi, TX 78414
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 Duplicate ticket

Near Deer Canyon, Garden Ridge, TX 78266
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "The fan in the freezer wasn’t coming on, the UI display also completely turned off when in diagnostics and then powered back on giving PO error code. Ordered fan and UI, also ordered control board just in case. ; ordrng 1 W11109595 (motor-evap), rqstng P&A on 1 W11387384 (ELECTRONIC CONTROL) and 1 WPW10675033 (cntrl-elec)"

Near FM447, Victoria, TX 77905
Colton B.

Colton B.

WASHER WHIRLPOOL WFW6620HC0 Issue is that washer will not power on. Reinserted connection from control board to UI and put unit into diagnostics. Unit now operating well. If issue persists please order a new console (W11324037) for unit to send with tech.

Near Flying W Trail, Helotes, TX 78023
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced front burner and cap. Unit is good to go.

Near Tulip Dam, San Antonio, TX 78253
Michael R.

Michael R.

ICEMAKER KITCHENAID KUIC15NLTS "Installed water pump assembly, the water still doesn’t recirculate through the slide and the unit light is flickering, and cutting off and turning back on. Tried to perform diagnostics but it just cuts off on its own. Called and spoke with JL and he said that the unit is shorting out and to order control, UI and transformer, went ahead and ordered pump harness, possible corrosion not allowing pump to activate.; rqstng P&A on 1 WP2304122 (switch) and 1 WP2310092 (harns-pump) and 1 WP2310139 (transformr) and 1 WPW10141364 (cntrl-elec)"

Near Country Club Dr, Victoria, TX 77904
John L.

John L.

WASHER MAYTAG MHW6630HW0 "Enter unit into diagnostics and received a F8E3 overflow error. Ran test cycle on unit, unit kept dispensing water into unit well beyond normal parameters. Unit does not have any obstructions in level sensor hose, issue with level sensor.; ordrng 1 W10918608 (pump-water) and 1 W11036930 (valve) and 1 W11125159 (switch-wl) and 1 W11329039 (cntrl-elec)"

Near Co Rd 222, Orange Grove, TX 78372
Richard G.

Richard G.

DISHWASHER WHIRLPOOL n/a "This is a duplicate dispatch. Went to this job yesterday, 5 March. Job number 68933. Close job."

Near Sirius Cir, San Antonio, TX 78245
John L.

John L.

REFRIGERATOR MAYTAG MSB27C2XAM "Inspected unit, valve chatter when unit calls for water. Will need to replace valves to resolve this issue.; ordrng 1 W10238100 (inlet valve) and 1 W10341320 (inlet valve)"

Near Beth Creek Cir, Corpus Christi, TX 78410
Tommy B.

Tommy B.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS1 Swapped out start device to resolve fridge issues in unit is testing good now at this time.

Near Edens Canyon, San Antonio, TX 78255
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 Part not in yet; saved tckt

Near Brooksfield Rd, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER WHIRLPOOL WED9470WW1 There is an f70 error code indicating the control is failing. ; ordrng 1 WPW10256719 (cntrl-elec)

Near Apple Tree Rd, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL MVWB835DW4 I found a coin in the basket below the agitator. I removed the coin and checked operation. There were 2 error codes for a temperature sensor fault. We will replace the water valve and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11165546 (valve)

Near Jordan Cir, Roanoke, VA 24012
John L.

John L.

WASHER ROPER RTW4516FW2 "Installed component, issue has been resolved."

Near Scott Dr, Corpus Christi, TX 78408
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE334GPS0 Tightened supply line to water inlet valve. Issue resolved. No damage present.

Near Phantom Rider Trail, Spring Branch, TX 78070
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW92HEFW0 "F8e3F8e1Water level sensor not reading the level properly. Need control and water level sensor. Drain pump is fine. Sounded good. Unit is stacked, will need Chris.; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)"

Near Will Carter Ln, Roanoke, VA 24014
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Front right burner not turning on. Needs element and switch. ; ordrng 1 W10857622 (switch-inf) and 1 WPW10275049 (elmnt-surf)

Near Yellow Mountain Rd, Roanoke, VA 24014
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Cleared obstruction from drain tube. Unit was frozen over since no way to drain. Steamed unit and removed obstruction to drain tube.

Near Bass Knoll, San Antonio, TX 78260
John L.

John L.

WASHER WHIRLPOOL WTW4855HW1 "F8E1 long fill. Ran test on unit, did not find issues. Unit does not have hot water running to it. Put unit into tap cold, and explained to customer to use tap when not using hot water. Ran unit through a normal cycle without issue. Issue resolved."

Near Ramsey St, Corpus Christi, TX 78415
Uriah B.

Uriah B.

BELLA WHIRLPOOL WRF954CIHZ00 Gasket is not reshaping at all. Will try new gasket. Please lay out new gasket immediately upon arrival. ; ordrng 1 W10897938 (gasket-dor)

Near Morehead Ln, Pulaski, VA 24301
Michael R.

Michael R.

WASHER MAYTAG MHW5500FW1 "F9E1,F3E1,cleared error codes, called partner team and spoke with Tenisha for authorization on parts, MP76CP7DP1. Said the SCF and labor would be covered on the prior 90 days. Installed parts ordered, confirmed no blockage on air trap. Performed a diagnostics test, completed with no issues"

Near Business Park Dr, Kenedy, TX 78119
John L.

John L.

WASHER WHIRLPOOL WTW5640XW "Installed components, recalibrated unit. Issue resolved."

Near Park Wood Dr, Portland, TX 78374
Chris S.

Chris S.

REFRIGERATOR KITCHENAID WRV986FDEM The icemaker fill tube is frozen. We will order and replace the icemaker fill tube heater.; ordrng 1 W10701614 (tube-water)

Near Kenyon Rd, Vinton, VA 24179
Doug M.

Doug M.

FREEZER WHIRLPOOL GX2FHDXVB08 "Inspected unit for not making ice,tested icemaker jumped t-h icemaker did cycle with 120v,jumped l-v icemaker did not fill,diagnosed to need icemaker and fill valve ; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)"

Near Ferdinand Way, Hot Springs, AR 71909
John L.

John L.

DRYER WHIRLPOOL WED5600XW "Installed components, issue has been resolved."

Near Park Wood Dr, Portland, TX 78374
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Removed the inlet valve and it was clogged with rocks and sand from water well. Installed new inlet valve and tested it, still no water coming out of the cold side. Removed water hose from the inlet valve, turned house valve on, no water coming in. Removed the water hose from the house line and got a pan ,turned valve on, good water pressure, hose is clogged, removed and installed another hose the customer had. The inlet valve and appliance are working normal"

Near Bottom Rd, Victoria, TX 77905
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Installed board and tested, unit got to temperature without issue. Issue is resolved."

Near S 12th St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed components, tested after installation. Issue has been resolved."

Near Kline, Odem, TX 78370
Michael R.

Michael R.

DRYER ROPER RED4516FW0 "The customer said the drum wouldn’t turn and it smelled like burnt rubber. Turned the appliance on and it started up with no issues and the drum is turning normal. Removed back cover to make sure nothing was in the blower housing that may have gotten into the blower wheel causing the issue, all clear, also no obstruction in the vent hose. Lifted the lid and the belt is in good condition, went outside to make sure it was venting properly and found a big glob of lint obstructing the outside vent, this may have been what got caught up in the blower and was able to shoot it out. The appliance is venting and working normal"

Near Griffith Dr, Victoria, TX 77901
Doug M.

Doug M.

KITCHEN JENN-AIR JGCP430WP00 "Attempted to replace burner during repair screws broke into orifice holder and unit still sparking irattic ,diagnosed to need orifice holder and spark module; ordrng 1 W10846623 (holder-orf) and 1 WPW10475147 (module-spk)"

Near Kittleberger Ct, Hot Springs, AR 71913
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Inspected unit for water leak,could not get unit to repeat leak,but found water on plastic housing to wire harness,checked seal for dispenser checked ok,checked seal at float switch checked ok,diagnosed to need inner door and seal; ordrng 1 W10909089 (lower seal,bottom) and 1 W11035418 (door-inner)"

Near 3rd St, Hot Springs, AR 71913
Christian G.

Christian G.

MW-HOOD COMBO KITCHENAID KMHC319ESS4 Issue stated; SAFETY MW damaged from range fire Please call Safety with findings 866-550-5136. Found many burnt and damaged parts in microwave. Ordered parts to replace and resolve issues. Unit still not working fully. Ordering more parts.; ordrng 2 8206232A (lamp 40 watt)s and 1 W10458325 (actuator) and 1 W10508746 (harns-wire) and 1 W10568148 (covr-motor) and 1 W10605897 (capactr-dm) and 1 W10834332 (harns-wire TURNT) and 1 W11185432 (harns-wire) and 1 W11230994 (motor-fan) and 1 W11413135 (CONTROL) and 2 WPW10210878 (housng-lmp)s and 1 WPW10466420 (motor-turn)

Near Garden Falls, San Antonio, TX 78245
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WMH53521HZ0 Issue was a noisy microwave. Replaced high side components. Unit now runs quietly.; used 1 W10138793 (FUSE-THRML) from stock

Near Bianca Mill Way, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Issue was a leaking valve. Replaced valve, unit tested good."

Near W Loop 1604 N, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Calling techline per notes. Spoke with Dave. Ohmed out P7 pink wires at 38k Ohms. Stated to replace UI due to bad logic. SR number 7727306035. Ordering UI to resolve the issue. ; ordrng 1 W11214887 (cntrl-elec)

Near Paraiso Manor, Boerne, TX 78015
Douglas H.

Douglas H.

MICROWAVE OVEN JENN-AIR JMW3430DP02 Unit was having issues with UI blanking out. Replaced UI to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Terra Mont, San Antonio, TX 78255
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Determined the issue is due to faulty hinges. Ordering parts. Customer specifically requested appointment on 3/20; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)

Near Pueblo, CO
Jim G.

Jim G.

ICEMAKER (STANDA JENN-AIR JIM158XYCX2 Replaced valve. Issue resolved. Verified proper function.

Near Ammann Rd, Bulverde, TX 78163
Colton B.

Colton B.

WASHER MAYTAG MVWB765FC3 Issue was a sheet caught under the agitator. Removed agitator and removed stuck sheet. Collected service call.

Near Spanish Wood, San Antonio, TX 78249
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF24FSEDBSR Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L.

Near Buckskin Dr, Boerne, TX 78006
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Unit has 120 going into terminal block, but no display or power coming out of control. Will need to order control and display board. ; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10733627 (console)"

Near Kimberly Dr, Pipe Creek, TX 78063
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS00 Customer complaint was unit would not make ice replaced UI panel unit is operating as designed.

Near Forest Waters Cir, Garden Ridge, TX 78266
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Side panel was missing. Reattached. Issue resolved.

Near Jove, Bulverde, TX 78163
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found a large dent in top of liner near ice box assembly. Cassie is assisting from techline, she suggested using sealer gum to try and cover gap. If not successful the unit will be non repairable. Replaced icemaker, insulation, cover and box ice cover for unit. Changed rail mullion as well. Customer needs the 19th. ; ordrng 2 212643 (sealer-gum)s"

Near Tawny Oak Cir, Bandera, TX 78003
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked refrigerator found air damper leaking cold air into refrigerator section causing food to freeze, replaced air damper checked operation unit working normal now"

Near Pfeil Rd, Schertz, TX 78154
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8040DW4 "Checked washer ran diagnostics found bad water valve long fill, replaced water valve checked operation unit is working normal now ; used 1 W11220230 (VALVE) from stock"

Near IH 35 N, Schertz, TX 78154
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Issue unit door not closing. Found door is sitting right but gasket is not attaching to fridge. Ordering new door since gasket comes build in with door. Advise costumer that door takes 4-6weeks and office will call when door arrives ; ordrng 1 W10912374 (dor-fip)

Near Country Haven, Spring Branch, TX 78070
Richard G.

Richard G.

WASHER MAYTAG MHW6630HW0 Customer complaint is that the LoFL error has returned. Entered diagnostics and found error code F8E1 valve failure again. Tested out unit and all tests out well. Verified LoFL coming up during cycle. Ordering ACU and upper harness.; ordrng 1 W11133142 (harns-wire) and 1 W11322883 (cntrl-elec)

Near Ranchers Ridge, San Antonio, TX 78251
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Last trip found faulty controls, UI due to fluctuations of voltage. Also bad wire harness due to broken connection. Upon replacing all parts found high limit thermostat to be bad as well. Replaced that from truck stock to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind. ; used 1 WP4449751 (THRMST-FIX) from stock"

Near Woods of Boerne Blvd, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8500DC5 "Unit showing “LF”, varied error codes through diagnostics. F8e1 long fill, f3e2 inlet temp fault, f0e4 spin limited by water temp, f0e3 overload. Replaced inlet valve to resolve the issue. Also educated customer on proper loading. No further issues at this point. Yes to survey and leave behind. Collected email"

Near Knoll Springs, Boerne, TX 78006
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTM354DSS4 Swapped out wheels on bottom rack along wit pump assembly to resolve issues. Unit testing good now. No further issues at this time.

Near Pine Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Swapped out ice bin to resolve dispenser issues. Unit testing good now.

Near Beyer Rd, Fredericksburg, TX 78624
Richard G.

Richard G.

REFRIGERATOR MAYTAG MFI2269FRZ04 Customer complaint is that the left side refrigerator door came defective. Verified defective door. Unit is within 30 day period. Ordering left door.; ordrng 1 W11307272 (dor-fip)

Near Bounty Dr, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER WHIRLPOOL MAH3000AWW Tested washer. Drum not spinning. No power to motor. Found bad control. Part is discontinued. Advised customer that we cannot order part. Customer will purchase a new washer. Collected service fee. Job complete.

Near Timbercreek Dr, San Antonio, TX 78227
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW6620HC0 Checked washer found error code F0E5 for off balance load. Ran drain and spin cycle with clothes that customer had in washer unit had slight vibration due to load not balanced. Ran washer through diagnostics no issues spinning no vibration. Job complete.

Near Thomas Jefferson Dr, San Antonio, TX 78228
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHENAID KICU569XSS00 After speaking to techline I spoke to Joel SR# 7727309420We confirmed the issue points to user interface. Ordering part. Will return. ; ordrng 1 WPW10396615 (display)

Near Twin Terrace Way, Spring Branch, TX 78070
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Checked refrigerator after adding dye drier went over unit did not find leak, customer to watch and call when unit starts to loose cooling; used 1 WPW10143759 (DRIER-HV) from stock"

Near Greenshire Dr, Schertz, TX 78154
Richard G.

Richard G.

RANGE WHIRLPOOL WFC310S0EB3 Replaced door hinges and realigned stovetop. Unit is good to go.

Near Marbach Oaks, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRFC704FPS03 Customer complaint is that the icemaker stopped making ice. Replaced icemaker. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Calico Corner, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Allied costumer since I was running a head of schedule. Costumer said that something came up so they need to reschedule for next Tuesday ; schdld next appmnt for 3/10 TUE 9 am

Near Hidden Springs, Spring Branch, TX 78070
Douglas H.

Douglas H.

WASHER MAYTAG MVWB855DC3 "Unit leaving clothing wet at end of cycle. Found f8e1 long fill, f0e4 spin limited by water temp, f3e2 inlet temp fault and f0e3 overload code. Replaced inlet valve to resolve the issue, and educated customer on proper loading. Also noticed water valves on home side extremely corroded from hard water, advised customer to have that taken care of by a plumber. Yes to survey and leave behind. Collected email."

Near Victoria Ln, Boerne, TX 78006
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTM404EWH3 Customer complaint was unit would not dispense detergent replaced dispenser ran diagnostics dispenser opened up unit is operating as designed.

Near Indian Hollow, San Antonio, TX 78261
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that the unit is not drying. Error code was a F7E1. Ran diagnostics to reactivate heater. Unit testing good now.

Near Pecan Creek Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Last visit found a faulty icemaker. Replaced with new icemaker to resolve issues. Unit testing good now with no further issues.

Near Reeh Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS04 Called techline spoke to David. Error code is a result of door latch not finding correct position. Ran clean mode and it cleared the error. No further issues at this time. Yes to survey.

Near Spring Lakes Pkwy W, Ingram, TX 78025
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 "Replaced console UI and unit powered up. Tested unit to complete, heating properly."

Near Palomino Springs, Bandera, TX 78003
Tommy B.

Tommy B.

WASHER MAYTAG MVWC565FW1 Last visit found unit had bad suspension. Swapped out with new suspension to resolve balance issues. Unit testing good now.

Near Paseo Encinal Dr, Kerrville, TX 78028
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint was unit would not clean dishes ran diagnostics got error code for motor replaced motor problem still exists ordering new control board to resolve issue.; ordrng 1 W10906426 (cntrl-elec)

Near Recanto, San Antonio, TX 78260
Devon F.

Devon F.

DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit would not power up replaced control panel unit is operating as designed.

Near Rocky Oak St, San Antonio, TX 78232
Justin  R.

Justin R.

THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 "F7E6 stored in unit, found capacitor at 44.6 instead of 50. Need to order motor and control due to fault code. Will also order capacitor to have as well. ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11367652 (CONTROL )"

Near White Bass Dr, Lakehills, TX 78063
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Checked refrigerator found block of ice in freezer section, cleared ice ran diagnostics test found unit low on freon, customer to buy new Refrigerator, please send copy to customer they do not have Email"

Near Stonegate Dr, Universal City, TX 78148
Christian G.

Christian G.

WASHER MAYTAG MVWB765FW3 "Issue stated; washer during cycles will not complete cycles. Found F2E1, F7E9 stored. Replaced control. Gearcase didn’t not have slider/snap assembly on it. Unable to remove old one. Reordering gearcase.; ordrng 1 W11393685 (GEARCASE)"

Near Allende Dr, San Antonio, TX 78237
Jim G.

Jim G.

DRYER MAYTAG MGD6630HC0 Replaced ACU and console. Issue resolved. No ore error codes. Also realigned blower and vent assemblies due to customer complaint of loud rattling noises

Near Buckeye Trail, Spring Branch, TX 78070
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is actually that the dispenser is broken. The dw is functional other than a spring missing from the dispenser. Ordering dispenser.; ordrng 1 WPW10671905 (deterg disp asm)

Near Sirius Cir, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Raised rear installed roller rivet and retainer. Replaced icemaker ran diagnostics all operations normal aligned door and leveled unit for customer since i was already here repairing unit. Advised of survey and paper.

Near Sunshine Trail Dr, San Antonio, TX 78244
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTE334GBS0 Complaint is water stays on bottom of washer. Tested dishwasher. Found drain pump not running. Connector to pump is not secured to pump. Fixed connector. Drain pump turns on. All water drains from unit. No issues during testing. Tested to complete.

Near Goodyear Dr, San Antonio, TX 78228
Devon F.

Devon F.

WASHER MAYTAG MVWB765FC3 Customer complaint was unit would get LF error code ordering new inlet valve to resolve issue. Customer said they would call when they can schedule a come back; ordrng 1 W11165546 (valve)

Near Teagarden Ln, San Antonio, TX 78232
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG525S0HS1 F1E0 error code. Removed top panel. Found infestation of roaches on main control and DSI board. Advised customer that I cannot continue service. Document issue with CXC . Sr 7726936650. Job complete.

Near W Rosewood Ave, San Antonio, TX 78201
Christian G.

Christian G.

DRYER MAYTAG MED5100DW0 "Issue stated by customer: dryer not drying all the way. Found F4E4 code stored. All voltage tests good from wall to plug and terminal block. Found moisture sensor not sitting in place. Ordering moisture sensor kit to resolve issue. Customer states we were here 6 months ago to replace parts, but no notes available.; ordrng 1 W10906551 (moisture sensor kit)"

Near Timber Point St, San Antonio, TX 78250
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Swapped out faulty blower fan to resolve issues. Unit testing good now.

Near Oak Hollow Dr, Kerrville, TX 78028
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Replaced console and control, tested unit to complete."

Near Gold Rush Pass, San Antonio, TX 78254

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