Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1574 customer reviews

Uriah B.

Uriah B.

DRYER MAYTAG MED5630HC0 Pre ordering control. Will reschedule when part comes in. ; ordrng 1 W11342846 (CONTROL)

Near Apple Harvest Dr, Roanoke, VA 24012
Doug M.

Doug M.

MICROWAVE WHIRLPOOL WOC54EC0HB03 "Replaced list parts due to microwave not with time counting down,tested unit found unit would run for 2 seconds and then trip breaker and short 20amp in-line fuse,called tech line tech said possible short in new magnetron or in interlock switches,diagnosed to need magnetron,interlock switches and fuse; ordrng 1 W10138793 (fuse) and 1 W11033422 (interlock) and 1 W11346197 (MAGNETRON ), used 1 W10138793 (FUSE) from stock"

Near Heatherwood Dr, Hot Springs, AR 71913
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX305ESS1 "Inspected for mold on water parts,found mold on all feed tubes,pump cover and harness,diagnosed to need water tubes,called partner Team and tech line said this is maintenance issue customer responsible for parts and labor; ordrng 1 W10863947 (tube) and 1 W11033204 (hose) and 1 WPW10678299 (tube)"

Near Hallen Ct, Little Rock, AR 72223
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 Inspected unit for leak found hose from tub to external drain hose has crack in it causing water leak; ordrng 1 W10899966 (tub to pump hose)

Near Elkhorn Loop, Hot Springs, AR 71913
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED72HEDW0 "Checked dryer found belt broken and pulley not installed properly replaced belt from truck stock ordering pulley due to it being damaged.; ordrng 1 W10468057 (pulley-idr), used 1 4392067 (REPAIR) from stock"

Near W Ashby Pl, San Antonio, TX 78201
Steven G.

Steven G.

WASHER WHIRLPOOL WFW6620HC0 Checked washer found bellow is torn ordered; ordrng 1 W10897390 (BELLOW )

Near Castle Hunt, San Antonio, TX 78218
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 "Customer stated that the unit is not draining. Ran diagnostics and the control panel is lighting intermittently and non responsive. Clicking noise coming from the drain pump which stopped after about 5 minutes. Quoted service call, parts and labor for both parts individually. Found issue to be faulty control and possible drain pump which can’t be tested due to control issues. Collected service call.Scheduled for Friday. Customer understands parts might not be here in time and would have to reschedule. control and pump. Control only; ordrng 1 W10442139 (cntrl-elec) and 1 WPW10321032 (pump-water)"

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC300VW1 "Checked washer found drain hose cracked causing it to leak. Ordering new drain hose to resolve issue. Collected service call fee. 46.53+tax 49.54 labor ; ordrng 1 W10189267 (hose,drain)"

Near Belair Dr, San Antonio, TX 78213
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED6620HC0 Customer side of the issue is that the unit is vibrating loudly. Non-service pointer with regards to loud noise when unit is an operation. Ordering parts to resolve issue. Customer will call back to reschedule.; ordrng 1 W11373810 (SEAL)

Near Coral Bark, San Antonio, TX 78260
Tommy B.

Tommy B.

VENTHOODS UNKNOWN UXL6036YSS0 Customer stated the issue is that multiple light sockets are loose and will not function. Found issue to be broken lightbulbs. Unable to check voltage to ensure that the socket is receiving nominal power due to the condition of the existing bulbs. Ordering bulbs and sockets to resolve the issue.; ordrng 3 WPW10291579 (bulb-light)s and 3 WPW10370558 (socket)s

Near Bull Ring, Boerne, TX 78015
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Based off of what customer is saying I’m going to calibrate unit up 10 degrees to see if it will hold correct temps. Calibrated unit up 30 degrees and temps topped off at 355. Will need to order temp sensor, control and heating element, temps we’re different on both sides of the oven. ; rqstng P&A on 1 W11179310 (cntrl-elec) and 1 WP9755542 (probe-meat) and 1 WPW10546517 (elmnt-bake)"

Near FM471, Rio Medina, TX 78066
Christian G.

Christian G.

RANGE KITCHENAID KDRP407HSS2 Issue stated by customer: oven door not closing all the way. Found oven door touches switch/lock when closed but bounces back off switch and does not engage. Hinges were replaced 1/8/19. Ordering door latch/lock. Informed customer job was more than 90 days from previous visit and we’d need to collect service call fee. Previously collected full check for service call/part/labor.; ordrng 1 WP4451896 (latch-door)

Near Sun Dial St, San Antonio, TX 78238
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FC3 Complaint is washer makes loud noise during spin. Tested washer. Found noise coming from gearcase. Will need to order gearcase. ; ordrng 1 W11134159

Near Freedom Ridge, San Antonio, TX 78242
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found deli drawer ui not working, will need to order that and p-trap kit. Also noticed some door damage on the inside of the left door which could cause the unit to see the door being shut. W10666199 service pointer for ui issue. Customer also needs to replace the water filter. ; rqstng P&A on 1 W10619951 (drain tube) and 1 W10850332 (bracket) and 1 WPW10503833 (cntrl-elec)"

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

RANGE MAYTAG MER8800FZ0 "Customer stated unit takes almost an hour to get to set point temp for bake, says it doesn’t feel like unit is reaching temps when they set it higher than 350. Set calibration up 10 degrees to help out some until we can get back out with parts. ; rqstng P&A on 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10340323 (cntrl-elec)"

Near View Ridge Rd, Pipe Creek, TX 78063
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4955HW1 "Checked washer found belt popped off gearcase pulley again, customer was home went over loading and adjusted legs to keep gear case cover from hitting floor ran cycle unit working normal now"

Near Knowlton Rd, San Antonio, TX 78263
Steven G.

Steven G.

DRYER AMANA NED4655EW1 "Checked dryer found unit not heating, checked power unit getting right voltage, found thermal cutoff is bad replaced checked operation unit working normal now ; used 1 279816 (CUTOFF-TML) from stock"

Near 3 Springs Dr, San Antonio, TX 78244
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Checked ice maker found loose drain plug allowing to fill continuously. Ran ice maker for 20 minutes no issues with draining or leaks. Job complete.

Near Devine Rd, San Antonio, TX 78210
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB2 Cooktop has damage. Ordering new cooktop. ; ordrng 1 W11034825

Near Champion Cliff, San Antonio, TX 78258
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW2 Complaint is washer will not power on. Good power to control. Led on control not turning on. No power out of control. Will need new control. Ordering drain pump as precaution. ; ordrng 1 W10727777 (pump-water) and 1 W10916478 (cntrl-elec)

Near S Sabinas St, San Antonio, TX 78207
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Removed FC door replaced left and right slides found,door closing sealing all operations normal advised of email survey paper."

Near Tommy Ln, La Vernia, TX 78121
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC48QVS02 Last tech found faulty ice container and faulty ice door motor. Installed those parts. Collected P&L for this repair. Did notice that the dispenser shaft was starting to strip and customer wants the dispenser paddles replaced. Quoted 480.08 for P&L on new parts. Customer wants to proceed with repair. ; ordrng 1 WP2318082 (shaft) and 1 WPW10260622 (cover-frnt)

Near Pfeiffer Rd, Boerne, TX 78006
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH76719CZ2 Customer stated that he did not request service. No further issues at this time.

Near Presidio Ledge, Boerne, TX 78015
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW8040DW2 Issue was door lock assembly. Remedied the issue. Unit now operating properly. No further issues.

Near Mesa Path, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW75HEFW0 Error codes F9E1 F3E1 F8E3 F8E1 found drain pump obstruction this correlated with error codes. Removed door bellow clamp then removed removed front panel removed drain pump filter reassembled tested no leaks all operations normal corrected install of drain hose. advise of survey and paper.

Near Fairway Dr, Floresville, TX 78114
Jesus C.

Jesus C.

DISHWASHER AMANA ADB1400AGB1 Installed new element. Ran diagnostics test. Element is heating properly. Measures at 12 ohms. Getting 120. Unit is working properly. Tested to complete.

Near War Horse Dr, San Antonio, TX 78242
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Replaced drive hub, washplate and gearcase for unit. Found the gearcase, hub all damaged. Ran unit and tested to complete. Unit is showing to be good."

Near Co Rd 271, Mico, TX 78056
Sherman  J.

Sherman J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arrival changed left refrigerator door. Bringing the damaged one back from last received. Unit is functioning as designed. No further issues at this time. Yes to survey and leave behind.

Near Roland Trail, Kerrville, TX 78028
Ivan B.

Ivan B.

REFRIGERATOR KITCHENAID KRFF302ESS Ice maker assembly not operating properly. Ordered replacement. Rescheduled 12/23; ordrng 1 W10884390 (ICE MAKER )

Near Grassland Dr, Bulverde, TX 78163
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM "Replaced inner door for ice machine, unit should be good to go."

Near Tawny Oak Cir, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Changed out icemaker. Ran unit through harvest and called for water. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Rio Linda St, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDBM00 #3034 replace water valve. Do to no water getting to ice maker. Ice maker called for water. Told costumer to give a couple of hours for unit to start making ice.

Near Villa Toscana, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC465HW2 Checked washer found F8E1 long fill no fill checked voltage to valve good voltage checked voltage to control board. Ordering new control board.; ordrng 1 W11211484 (cntrl-elec)

Near Crane Ave, San Antonio, TX 78214
Christian G.

Christian G.

DISHWASHER KITCHENAID KUDI02IRBL0 Issue stated by customer: dishwasher leaking. Found fill valve leaking were copper meets plastic. Tightened copper down as much as possible. Still leaking. Informed customer of S.call/part/labor costs. Customer will call us back if they want to move forward with part. Collected S.Call

Near Graceful Oak, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: unit still not making ice. Ran unit through diagnostics. Replaced control previously. Found ice maker not getting water. Bled the line and reconnected water. Made sure no ice buildup in line or in back of unit. Ice maker calling for water during diagnostic test and goes through ice harvest. Unit test good. Recommend sending senior tech if issue persists as customer is having to take off work multiple times.

Near Silver Valley, San Antonio, TX 78254
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Found the freezer with a temperature of 68 degrees F. Fresh food with a temperature of 69 degrees F. Tried to put it in diagnostics and it would not come up. This is an indication of a bad control board. Called Techline and spoke with Mark. He validated my concern about the service diagnostics fail and a need for a new control board. He advised me to try a power reset, check connections on high voltage control board and replace if those techniques do not remedy the situation. File Number 7726683559. Performed power reset and was able to get the freezer to start cooling. However the control board would still not go into diagnostics and the fresh food section would not cool. I ordered the part.; ordrng 1 W11093037 (cntrl-elec)"

Near Monteverde Way, San Antonio, TX 78261
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED8500DC4 Installed new blower wheel. No noise during testing. No further issues. Tested to complete.

Near Meadow Glen Dr, San Antonio, TX 78227
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 Replaced water valve and tested to complete. Unit is showing to be good. Customer was able to wash on hot water during the time machine was waiting on repair.

Near Bump Gate Rd, Pipe Creek, TX 78063
Jim G.

Jim G.

RANGE WHIRLPOOL WEE745H0FS1 Repaired hinge and replaced all knobs.

Near Stone Oak Pkwy, San Antonio, TX 78258
Tommy B.

Tommy B.

RANGE JENN-AIR JGRP548WP01 Customer stated that the issue is that the left rear burner will not light and that the right side oven is under temperature. Found issue to be faulty control and oven sensor and also issue with burner seems to be a faulty valve. Ordering electrode just in case. Collected service call.; ordrng 1 W10833887 (surface igniter) and 1 W10888661 (cntrl-elec) and 1 WPW10131825 (sensor) and 1 WPW10385582 (valve-brnr)

Near Ranch Brook Rd, Boerne, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 Customer complaint is that the handle portion of the door was not fully seated in the door. Worried about leaking. Removed outer portion of the door and reinstalled it. Handle is now good to go. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Night Heron, San Antonio, TX 78253
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Last trip found faulty ice door. Replaced ice door to resolve the issue. Unit testing good now. Collected P&L.

Near Mockingbird Ln, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4816FW2 "Found unit overfilling not locking ran service mode all functions work, issue in control ordering new control rescheduling 12/27.; ordrng 1 W11170319 (CONTROL)"

Near Shannon Rdg, Floresville, TX 78114
Douglas H.

Douglas H.

DRYER SAMSUNG DV330AEBXAA03 Last trip found faulty element. Replaced element to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L

Near Rocky Ridge, San Antonio, TX 78255
Sherman  J.

Sherman J.

WASHER MAYTAG MVWC565FW2 Upon arrival ran diagnostics on unit. Recalibrated unit. No codes given. Unit is functioning as designed. No further issues at this time.

Near White Oak, Ingram, TX 78025
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replace water valve. Unit now dispensing water and making ice. No other issues. Job complete.

Near San Anza, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Issue stated by customer: lights not working in fridge and freezer compartment. Condensation in pantry drawer. Thermistor not registering in diagnostics. Ordering light modules and thermistor kit.; ordrng 1 W11205083 (module) and 1 W11239944 (module)

Near Bobcat Creek, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE AMANA AGR5330BAS3 Replaced missing knob and tested to complete.

Near Big Valley Creek, San Antonio, TX 78254
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE104ESS3 Kevin SR# 7726681962 Recommended replacement of control. Determined issue was due to a faulty control. Ordering part. ; ordrng 1 W10909703 (cntrl-elec)

Near Shepherds Ranch, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER KITCHEN AID KDTE234GPS0 Replaced motor/sump assembly. Issue resolved.

Near Acacia Vista, Bulverde, TX 78163
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found the unit not installed. I called SG to see if I could proceed with the repair. He said it was up to me as long as it was not going to be to time consuming. I checked the water and found it was flowing but slow. I had the client sign the water damage waiver. I tried to connect the water hose to the water inlet valve, but it was stripped. The clamp for the drain loop with check valve assembly was missing. I was able to get the water flowing with a lot of pressure at the clients water source but then was unable to shut it off. We worked to get it off. Seems like the client is having fluctuating water pressure. I explained to the customer that I would need to order a new water inlet valve W10327249 and clamp. He showed me where the clamp was. I told him I would order part and asked him to have it installed minus hooking up the hose to valve. He said he would not that after the third visit he could not take off work and that Whirlpool would replace i

Near Player Oaks, San Antonio, TX 78260
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 Replaced both valves. Ran unit through automatic test. All steps passed. Unit is good to go.

Near Virgil Path, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Upon dropping part off inspected part, part kit sent was for a 60 inch unit, customers unit is 36 inch. Reordering correct trim kit. Called marcone to research again, spoke with Adam w10634858 gray trim, advised the part is stainless steel. He stated he would leave a note for jonna to call me back. Waited around 2 hours and didn’t hear back, called marcone back.; saved tckt"

Near E Blanco Rd, Morawce, TX 78006
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit is working properly. No further repairs needed. Job complete.

Near W Theo Ave, San Antonio, TX 78225
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Found F6 E0 and F6 E4 errors checked connections all are good and unit working intermittently after breaker reset, error codes came back after 10 minutes ordering Appliance manager and Ui. Rescheduling 12/27.; ordrng 1 W11261165 (CONTROL ) and 1 W11351998 (CONSOLE )"

Near Abrego Lake Dr, Floresville, TX 78114
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue is gas smell still there ordering new parts ; ordrng 1 W10594393 (valve-gas) and 1 W10613381 (holder-orf)

Near Verona Way, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HW01 Replace UI do to bad touch pad. UI working good now. No other issues. Job complete.

Near Campanile, San Antonio, TX 78258
Ivan B.

Ivan B.

WASHER MAYTAG MVWB955FW1 Replaced speaker assy. Unit operating properly now. No further issues at this time.

Near Circle Oak Dr, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRSF505ESS01 RC evaporator not defrosting tested thermistor in ice read 6.9k ordering new thermistor set defrost to timed also ordering new UI and control. Rescheduling 12/26.; ordrng 1 W10323459 (thermistor) and 1 W10797301 (CONTROL) and 1 W10798784 (cntrl-elec)

Near Selma, TX 78154
Devon F.

Devon F.

THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Customer complaint was unit would not advance through cycle replaced motor and capacitor to resolve issue unit is operating as designed.

Near Bulverde Rd, San Antonio, TX 78247
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL MMV5208WS Customer complaint was unit not powering on tested outlet for proper voltage test pass tested fuse test passed called tech line they suggested replacing thermostat cavity. Ordering new cavity to resolve issue File number 7726680881. Collected service call 113.66 card.; ordrng 1 W10476901 (thermostat)

Near Camino Ridge, San Antonio, TX 78258
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: condensation forming in fresh food drawer. Previously ordered gasket to assist in resolving issue. Previous techs spoke to tech line who stated there isn’t any other parts for us to fix. Informed customer there isn’t any more we can do to. Referred to customer support to resolve any further issues.

Near Turmoil Curve, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER WHIRLPOOL LAT4916AAE Last visit found this to be a faulty motor. This visit came to swap motor with new motor to resolve issue. Could not remove the screw from the pulley in order to take the motor plate assembly off. The motor plate assembly is discontinued and therefore cannot complete repair.

Near Stable Ridge Dr, San Antonio, TX 78249
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 Used spuds from both kits to get burners burning correctly. Unit is good to go. Went over survey with customer and leave behind.

Near Santa Anna Way, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL GS6NHAXVS03 Customer complaint is that the water dispenser is leaking. Verified a slow drip. Need to order spigot and separator. The tray under the dispenser was damaged from the constant drip. Ordering tray as well. Customer has an extended service plan through Whirlpool. ; ordrng 1 2322645B (grille) and 1 2322658B (separator) and 1 W10187441 (spigot)

Near Frogs Leap, San Antonio, TX 78253
Ivan B.

Ivan B.

MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Replaced interlock harness and ensured screws were tightened only enough to hold so the door would sit finish along the Interlock mechanism. Unit working properly now.

Near Royal Point Dr, San Antonio, TX 78239
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KOCE500ESS07 Unit making ramping noise and sometimes not a noise at all. Found issue to be blower fan for microwave. Ordering blower fan to resolve the issue. Should still be covered under warranty as was a reoccurring issue that wasn’t resolved. ; ordrng 1 W10838964 (motor-fan)

Near Turkey Run, Boerne, TX 78006
Sherman  J.

Sherman J.

WASHER WHIRLPOOL LAT8826AAE Upon arrival checked unit for leaks. Removed front panel. Ran washer and drain could not find any leaks. No further issues at this time. yes to survey and leave behind.

Near Rock Creek Dr, Kerrville, TX 78028
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint was unit not cleaning dishes got error code for motor not running ordering new motor and control just in case.; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)

Near Purple Ash, San Antonio, TX 78260
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIX305ESS2 "Checked ice maker found unit needing cleaning, cleaned unit checked operation ok.; used 1 HB-30 (CLEANER) from stock"

Near College Blvd, San Antonio, TX 78209
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Replaced interlock as the unit would click intermittently when in use which is typically associated with a faulty switch(es). Issue resolved.

Near Oakview Rd, Bulverde, TX 78163
Richard G.

Richard G.

VENT HOOD UNKNOWN UXT4230ADS "Customer called, informed me this is an open home, told him I’d come back out today. Turned on vent hood fan, working. Turned on vent hood light. Not working. Checked power to light socket. Good to go. Found a working light bulb in the home and tried it in the vent hood socket. Light is working. Called customer and let him know the details."

Near Tiptop Ln, San Antonio, TX 78253
Shawn W.

Shawn W.

RANGE JENN-AIR JDRP548HM00 "I replaced the control electronic, then realized that this unit has 2. The manuals I was going on were for a 4 burner single oven. There does not seem to be manuals for the larger unit. Lesson learned, but I will have to replace the other one which is the one on the left because it is still humming. I ordered the part.; ordrng 1 W11292568 (cntrl-elec)"

Near Azul Dawn, San Antonio, TX 78259
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Unable to meet at a convenient time for customer, rescheduling for soonest avaliability.; schdld next appmnt for 12/19 THU !"

Near Elliott St, San Antonio, TX 78225
Devon F.

Devon F.

WASHER MAYTAG MHW3505FW Customer complaint was unit not draining and would get error code F9E1 checked all hoses for clogs no clogs found ordering new drain pump to resolve issue.; ordrng 1 WPW10605427 (pump-water)

Near Stoney Bridge, San Antonio, TX 78247
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Replaced control board ran calibration cycle unit working as designed no errors. Ran automatic cycle no errors . Checked for error codes no issues. Job complete

Near Bickley St, San Antonio, TX 78221
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRMF706EBS01 Called tech line talked to Duston he wants me to do a nitrogen test will have to reschedule customer to do this and I will need a couple of hours ; saved tckt

Near Midsummer Meadow, Converse, TX 78109
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED8500DC4 Unit not heating. Found cause to be heater grounding out. Replaced heater to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 WP3387747 (ELEMENT) from stock

Near Terra Vista, Fair Oaks Ranch, TX 78015
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Complaint is that unit is not powering on. Traced power up to control panel. Control panel is getting power, but is not working. Ordering control.; ordrng 1 W11087226 (control elec)"

Near Marbach Oaks, San Antonio, TX 78245
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Checked unit and ice maker. No issues at this time. Unit was moved and very undeveloped. Releveled.

Near W Windcrest St, Fredericksburg, TX 78624
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Checked refrigerator found water dispenser getting no water only after removing filter same with new filter, replaced housing and freezer door that was rusting checked operation everything checks ok"

Near Rogers Pike, San Antonio, TX 78258
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Checked refrigerator found all screws are in place on both hinges right side door swings fast because refrigerator is tilling to the back, customer to get some plywood to level refrigerator and stop the fast swing, went over everything with customer, refrigerator is working properly"

Near Aristotle, Universal City, TX 78148
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS2 Inspection of unit shows been thermistor has gone out. Replaced thermistor to resolve issue; ordrng 1 W10511923 (thermistor)

Near Caroline Ave, Alice, TX 78332
Steven G.

Steven G.

WASHER WHIRLPOOL CHW9050AW0 "Checked washer found unit keeps kicking breaker, talked to tech line after running diagnostics found bad wall outlet switched outlet washer is working properly now"

Near Pat Booker Rd, Universal City, TX 78148
Shawn W.

Shawn W.

VENTHOODS UNKNOWN WVU37UC6FS0 Removed grill blower. Found vent tape from installation rubbing against the Blade Fan. Smoothed out the tape. Fully operational. Job complete.

Near Vista Bella, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced ice dispenser augur motor ran ice through checks good no issues. Ran diagnostics test no issues. Job complete.

Near Yantis St, San Antonio, TX 78237
Sherman  J.

Sherman J.

DISHWASHER WHIRLPOOL WDT730PAHZ Upon arrival unit was not draining. Checked drain pump and over flow. No issues with the unit. Drain line had 8-10” of solid grease. Flushed out. Put back together. Unit is functioning as designed. Advised customer if called backed out due to blocked drain would be charged sc and labor + tax.

Near Heritage Hills Dr, Fredericksburg, TX 78624
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for basket fault speed. Further inspection of unit shows agitator is free spinning from gear case tried removing agitator with no success agitator Has fused to gear case. Replace agitator gear case actuator capacitor clutch and belt to resolve this issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator)

Near County Rd 1070 N, Riviera, TX 78379
Christian G.

Christian G.

DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Replaced sump assembly previously. Tube feed was also cracked. Replaced. Unit tested good. Informed customer of survey.

Near Cicero Ave, San Antonio, TX 78218
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows error code for lid lock failure manual testing of the component shows lock is working correctly. Halfway through a verification cycle unit lost all power control board became unresponsive. Replace control board and lid lock to resolve this issue. Pictures in SD-Mobile show receipt from Wilcox with a possession date of 12 1218 watch just barely puts the unit within Manufacturing warranty date.; ordrng 1 W10682535 (latch) and 1 W11211478 (cntrl-elec)

Near Maple Cir, Kingsville, TX 78363
John L.

John L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Inspected unit, found issue to be with compressor. Tubing had cracked at base unable to repair, will need to replace compressor to resolve. Did not find any other signs of a leak. ; ordrng 1 W10177049 (sub 10143759) and 1 W11034254 (compressor)"

Near Fillmore Ave, Victoria, TX 77901
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Ran washer through normal cycle no issues. Checked for error codes no fault codes recorded. Ran calibration and automatic test no issues during operation. Job complete.collected service call fee.

Near Lake Briar, San Antonio, TX 78222
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB765FW2 F7e9Blanket got caught and deformed the agitator. Needs agitator. Gearcase and basket need to be replaced due to excessive wobble in spin. Detergent drawer is sticking badly. Need new detergent drawer. ; ordrng 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10919352 (drawer) and 1 W11161960 (agitator)

Near Cub Cir NW, Christiansburg, VA 24073
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF130PAHS0 Replaced latch and actuator on dishwasher dispenser. Good latching no further issues. Ran diagnostics no errors found job complete.

Near SE Military Dr, San Antonio, TX 78223
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Inspected found crack in cooktop ,diagnosed to need cooktop ; ordrng 1 W10239357 (cooktop)"

Near Burrow Ave, Conway, AR 72032
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 "Took picture of leaking shut off valve advised customer to get leak repaired to avoid property damage, customer was already aware of leak . Removed console and top replaced lid lock assembly and control replaced control and lid lock reassembled ran load calibration and service verification cycles all operations normal. Advised of survey and paper."

Near St Hedwig Rd, Saint Hedwig, TX 78152
Richard G.

Richard G.

WASHER MAYTAG MVWB865GW0 "Customer complaint is that the washer will go into the rinse cycle, push out a little water, then stop and give a LF code. Customer had unit going when I arrived so I could see the issue. Verified problem. Unit was spinning but not putting any water in the tub. Entered diagnostics and found error codes F8E1 long fill, F3E2 inlet water temperature fault, F0E3 overload, F7E0 loss of power. Cleared error codes. Replaced inlet valve. Entered diagnostics and ran automatic test. All steps passed. No error codes. Tested to complete, unit is good to good to. Spoke with customer about survey.; used 1 W11165546 (VALVE) from stock"

Near Culberson Mill, San Antonio, TX 78253
Christian G.

Christian G.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Issue stated by customer: water leaking in fridge from ice maker. Replaced fill tube, and filter+bracket. No leaking water when ice maker calls for ice. Unit tests good. Informed customer of survey."

Near Forest Fox St, San Antonio, TX 78251
Richard G.

Richard G.

VENT HOOD UNKNOWN UXT4230ADS "Customer called, informed me this is an open home, told him I’d come back out today. Turned on vent hood fan, working. Turned on vent hood light. Not working. Checked power to light socket. Good to go. Found a working light bulb in the home and tried it in the vent hood socket. Light is working. Called customer and let him know the details."

Near Tiptop Ln, San Antonio, TX 78253
Michael R.

Michael R.

WASHER MAYTAG MVWC415EW1 "The lid lock was not functioning properly, installed new one from truck stock ; used 1 W11307244 (LATCH) from stock"

Near TX-185, Victoria, TX 77905
John L.

John L.

WASHER WHIRLPOOL WTW4955HW1 "Inspected unit, tested unit components. All components checked out. Checked unit for any errors, no errors on unit. Ran a recalibration,and tested unit on a normal wash to check fill levels and functions. Unit fills to proper level, found customer using non he detergent. Possible cause of issues, unit not marked as HE but owners guide reads HE detergents only."

Near Coralridge Dr, Corpus Christi, TX 78413
John L.

John L.

WASHER WHIRLPOOL WTW5000DW1 "Installed components, tested after install. Recalibrated, unit working as designed."

Near Sherman St, Corpus Christi, TX 78416
Michael R.

Michael R.

DRYER MAYTAG MEDB835DW4 "The drum wouldn’t spin, removed the front panel, belt,idler and motor are good. Removed the cover to the blower and found a sock caught inside the blower wheel, removed sock and put appliance back together, appliance is spinning and working normal."

Near County Rd 341, Kenedy, TX 78119
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows lid lock error. Physical inspection of unit shows strike for lid lock was bent. Replace strike from truck stock issue resolved; used 1 W10714899 (STRIKE ) from stock

Near SW 6th St, Premont, TX 78375
John L.

John L.

OVEN KITCHENAID KOSE500ESS04 "Installed motor, issue resolved."

Near Morgan Ln, Ingleside, TX 78362
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS3 "Installed door, issue resolved."

Near W Wheeler Ave, Aransas Pass, TX 78336
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed compressor, issue resolved."

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

WASHER WASHER MVWB765FW3 "F8e1F0e3Found inlet valve not letting water in both hot and cold side. Water pressure, may be high, but replaced inlet valve and all checked ok at his time."

Near Flat Ridge Rd, Sugar Grove, VA 24375
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice chute and sealed ice compartment due to moisture under ice bin,tested unit operation checks ok"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Inspected unit for crisper drawer freezing product,tested temps in refrigerator average 39 degrees,tested temp in crisper drawer 33 degrees,called tech line (TJ) tech said to remove bottom crisper drawer and right rail to find hole in center of liner and plug hole due to too much cold air entering and set refrigerator temp to 39 degrees and freezer temp to +3 degrees,tech said unit should stop freezing product,unit checks ok. SR#7726680713"

Near AR-113, Roland, AR 72135
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not starting,found lights would come on unit would not fill or start,found float cap in the up position not allowing unit to start,checked for debris under cap checked ok,reset float cap,tested unit operation checks ok"

Near Forest Maple Ct, Little Rock, AR 72223
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for water leak,filled unit completely 3 times could not get unit to repeat leak explained by customer,made sure all clamps and hoses are tight and secure,customer to monitor,unit checks ok"

Near Kings Mountain Dr, Little Rock, AR 72211
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not running,union arrival seen the customer has put drain hose into floor drain causing unit to siphon,performed service diagnostics found f8e1 error code confirmed improper drain hose installation,showed customer installation instructions on how drain hose needs to be installed for proper operation of unit,verified normal operation unit checks ok"

Near Betty Ln, Conway, AR 72032
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 The agitator cap is coming off when in a wash cycle. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)

Near Greenway Dr, Hollins, VA 24019
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Found no error codes. Checked wire harness connections; ordrng 1 W11249158 (CONTROL BOARD)

Near Old Baltimore Rd, Draper, VA 24324
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8040DW4 The UI isn’t responding properly. There is an error code F6E3. We will replace the console. ; ordrng 1 W11125152 (console)

Near Bradshaw Rd, Salem, VA 24153
Chris S.

Chris S.

RANGE WHIRLPOOL WFE320M0EW2 The control board isn’t responding. The wire harness is melted into at the terminal block. ; ordrng 1 W11122557 (cntrl-elec) and 1 W11416847 (WIRE HARNESS ) and 1 WPW10245259 (block-term)

Near Thorndale St SW, Roanoke, VA 24015
Uriah B.

Uriah B.

WASHER MAYTAG MHW6630HW0 Replaced latch. Ran test cycle in normal. Still not latching the door. Needs ACU. ACU on PSP backorder. ; ordrng 1 W11322883 (cntrl-elec)

Near Blue Jay Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

19'' KITCHENAID KDFE104HPS0 Part not in yet. ; schdld next appmnt for 12/20 FRI !

Near Glade Creek Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8989SHZ0 "Replaced drain pump and right hinge. Still needs left hinge. It is currently closing but it is obvious the left hinge is bent. May be blockage in drain line, but everything looks to be clear. ; schdld next appmnt for 12/19 THU 8-12"

Near Northwood Dr NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 F6E1F6e4Pump running but it is not nearly as strong as it should be. Needs pump. Diverted motor is going bad. Needs heating element as well. Please schedule as early as possible. ; ordrng 1 W10703867 (heater) and 1 W11162733 (pump&motor)

Near Wimbledon Ct, Cave Spring, VA 24018
Chris S.

Chris S.

RANGE JENN-AIR JES9900BAS The switch is getting voltage but isn’t heating the element. ; ordrng 1 WPW10185286 (switch-inf)

Near Blake Dr, Christiansburg, VA 24073
John L.

John L.

WASHER MAYTAG MVWB765FC3 "Attempted to install components, was unable to install. Was unable to remove tub from gear casing, your casing seems to be fused to tub will have to replace powder in her tub in order to complete repair ; ordrng 1 90767 (screw) and 1 W10215093 (filter drain) and 1 W10512161 (tub asm) and 1 W10564013 (nut-spaner) and 1 W10586078 (basket)"

Near Ayers St, Corpus Christi, TX 78415
John L.

John L.

DRYER MAYTAG MEDB835DC "Installed component, ran test after installation. Unit now displaying new code F4E2 heater error, checked all connections on unit. Issue remains after all connections checked. Replaced all sensors on unit, issue remains. Issue with control relay, possible defect on new board will need to replace to resolve issue.; rqstng P&A on 1 W10777438 (harns-wire) and 1 W10793301 (cntrl-elec), used 1 280148 (CUT OFF), and 1 8577274 (THERMISTOR) from stock"

Near Port Aransas, TX
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Check out unit, found arm to icemaker had come loose. Replaced arm, icemaker now working as should. Waiting on door W10634615 to complete job; schdld next appmnt for 1/3 FRI !"

Near Co Rd 798, Mathis, TX 78368
Chris S.

Chris S.

REF WHIR UMV1160CS6 I installed the control board and checked operation. All operations check ok.

Near Bentwood Ln, Boones Mill, VA 24065
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I installed the door and hinges. Checked operation. All operations check ok.

Near Rainbow Forest Dr, Blue Ridge, VA 24064
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Parts ordered by previous tech are for the freezer door. The refrigerator door and freezer door have different cams and stops. I have already replaced the cam and stop on this door. Inspected the door further and found that the hole for the thimble in the top of the door is too large for the thimble,which is causing the refrigerator door to be loose at the top. This could be affecting the opening speed of the door. Ordering new door.; ordrng 1 LW10912110 (dor-fip)"

Near Sundance Scape, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Complaint is that both the refrigerator and freezer sections are not cooling. Determined bad control. Ordering control and housing.; ordrng 1 W10464767 (housing) and 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec)

Near W US Hwy 90, San Antonio, TX 78227
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 "Replaced element. Per techline, refinish floors or painting is adding to the issue. Smell will dissipate after finish smell diminishes.SR7726668022"

Near Diplomat Dr, Roanoke, VA 24019
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Screen was blacked out upon arrival, reset circuit breaker. Screen came back up. Will need to order control and Ui console. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE UI)"

Near Virgil Path, San Antonio, TX 78245
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRX988SIBM01 The customer was unable to raise the foot on the front of the unit. I raised it for the customer. All operations check ok.

Near Heather Dr SW, Roanoke, VA 24018
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint was unit soap dispenser wouldn’t close ordering new dispenser to resolve issue.; ordrng 1 W10861000 (detergent dispenser)

Near Balboa Bay, San Antonio, TX 78259
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Per techline ok to install part number w11170192 control.SR7726673269Replaced control and drain pump. Cx to have electric checked. Neutral line was showing open.

Near Liberty Via NW, Christiansburg, VA 24073
Jim G.

Jim G.

VENTHOODS KITCHENAID KVUB406GSS00 Due to the installation method I cannot access the bolts needed to remove panel and both install lights properly. Need helper tech to dismantle unit. ; schdld next appmnt for 12/20 FRI !

Near Frontier, Spring Branch, TX 78070
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 I installed the UI and checked operation. All operations check ok.

Near Bogey Ln, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 I installed the control and the evaporator fan motor with wire harness. The defrost cycle is set to basic. Customer will observe.

Near Copper Beach Ct, Christiansburg, VA 24073
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 Installed components tested unit issue resolved.

Near Violet Rd, Corpus Christi, TX 78410
Ivan B.

Ivan B.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Replaced dual water valve. Water valve from water supply to fridge needs to be replaced also. Ordered replacement. ; ordrng 1 W10394076 (WATER VALVLE)

Near Dural Crest, Spring Branch, TX 78070
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed suspension, issue resolved."

Near Cheyenne St, Corpus Christi, TX 78405
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Installed components tested unit issue resolved

Near Coody Ln, Corpus Christi, TX 78413
Adam H.

Adam H.

OVEN MAYTAG MEW7627DS01 Install thermal fuse only control board not used not opened return to vendor. After replacing thermal fuse unit became responsive all functions check out. Collected check for parts and labor. Issue resolved

Near Cape Hatteras Dr, Corpus Christi, TX 78412
Jim G.

Jim G.

COOKTOP GAS WHIRLPOOL KCGS356ESS01 Adrian Sr 7726672085 determined right rear flame spreader is not seating correctly. Ordering part. ; ordrng 1 WP8286813 (burnr-head)

Near Bentwood Dr, Spring Branch, TX 78070
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDTE254ESS2 Track assembly’s for right and left hand side are damaged. Ordered replacement. Parts covered by extended warranty per sb web. Collected service call and quoted for labor. Rescheduled; ordrng 1 W10781301 (TRACK ASSEMBLY LEFT HAND) and 1 W10781305 (TRACK ASSEMBLY RIGHT HAND )

Near Whispering Water, Spring Branch, TX 78070
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found issue with water line to icemaker. Reset line onto valve, issue resolved."

Near Westgard St, Corpus Christi, TX 78415
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT710PAHB1 Inspection of unit shows no error code all functions work as designed. I did address with customer the way he is loading the units and told him to refer to owner care guide for instruction.

Near CORP CHRISTI, TX 78418
Michael R.

Michael R.

WASHER ROPER RTW4516FW1 "Customer said the washer was leaking. Filled the tub with water, no visual leaks, drained the water and found the leak on the house drain line at joint where it ties in at a 90. Advised the customer that the leak is coming from the house drain line, appliance is not leaking and is working properly. Advised the customer that the line is loose and would need to get someone qualified to make repair."

Near Arroyo Dr, Victoria, TX 77901
John L.

John L.

RANGE WHIRLPOOL WEE510S0FS1 Issue has been resolved

Near Palmetto St, Corpus Christi, TX 78412
Ivan B.

Ivan B.

COOKTOP GAS JENN-AIR JGCP548HL00 SR 7726669776 Techline says issue is most likely related to the pressure level of the gas supply not any malfunction of the unit. Recommended customer have a certified gas technician check the pressure levels and make sure it is between 10-14 water column pressure. Ordered replacement pressure regulator. Customer will call if issue is the gas supply.; ordrng 1 W10449140 (PRESSURE REGULATOR )

Near Pacific Pl, Spring Branch, TX 78070
John L.

John L.

DISHWASHER MAYTAG MEDB850YW1 "Installed all components, issue has been resolved."

Near Badlands Dr, Corpus Christi, TX 78414
Jim G.

Jim G.

RANGE KITCHENAID KSDB900ESS3 Customer indicated an issue with convection fan scraping. Could not duplicate issue. Removed cover to check for scraping. Contacted techline Kurt SR # 7726673390 who indicted if the issue arises again convection fan replacement might be needed. ; ordrng 1 W11414552 (CONVENTION FAN ASSEMBLY)

Near Hawthorne Rd, Spring Branch, TX 78070
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed icemaker, issue resolved."

Near Acushnet Dr, Corpus Christi, TX 78413
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS02 Customer complaint is that the mw door does not close all the way. Found a bad interlock switch on the right side.; ordrng 1 W11033422 (interlock)

Near Sawyer Valley, San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFG505M0BS3 Customer complaint is that the error code F3 came up while trying to preheat the unit for the first time. Verified error. Need to order oven sensor.; ordrng 1 WPW10181986 (sensor)

Near Coyote Run, , TX 78132
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT750SAHZ "Complaint is that it’s leaking water in operation, error code F5E1. Performed a diagnostics test, while it was washing it started leaking on the right bottom corner. Canceled the test and removed the door panel, found that the vapor barrier or brace was not sitting properly, corrected the problem and put the door panel back on and ran diagnostics test again. Completed with no leaks, the appliances is working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

RANGE WHIRLPOOL WEE730H0DS0 "Installed new fan blower, the appliance is preheating and working normal"

Near Chesapeake Ave, Victoria, TX 77904
Steven G.

Steven G.

WASHER MAYTAG MVWC415EW1 Checked washer found loud gear case in spin ordered; ordrng 1 W10396887 (hub) and 1 W10795114 (gearcase)

Near Meadow Lark, Converse, TX 78109
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Install components issue resolved. Testing of unit shows all functions working as intended. I did advise customer of a wait. 24 hours before unit would come back to temperature.

Near E Farm to Market Rd 1717, Kingsville, TX 78363
Justin  R.

Justin R.

DRYER WHIRLPOOL WED99HEDW0 "Found F4E1 and F4E4 stored in unit, 7726670213 file number from techline. Not getting 240 shown from heating element. Showing to have a stuck relay off of the control board.; rqstng P&A on 1 W11038309 (cntrl-elec)"

Near Retreat Run, San Antonio, TX 78253
Richard G.

Richard G.

DRYER MAYTAG MED6630HC0 "Replaced moisture sensor kit, console and lint duct. Found pooling water inside of old control. Tested to complete. Unit is good to go. No email to add."

Near Rhyder Ridge, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Complaint is not cooling. Found bad start device. Replaced start device. Unit now working properly. No further issues. Tested to complete. ; used 1 8201786 (START DEVICE) from stock

Near Towers Park Ln, San Antonio, TX 78209
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WET4124HW Upon arrival I came to this house last week. Customer was gonna try to take back. Canceled job because Home Depot said they would fix it. Lid latch and console both showing bad. Ordered parts to resolve issues. ; ordrng 1 W11189137 (CONTROL WASHER) and 1 W11371714 (LID LATCH WASHER)

Near Green, San Antonio, TX 78204
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Installed new outer tub. Ran calibration. No leaks during testing. No further issues. Job complete.

Near Camaron St, San Antonio, TX 78212
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Heated gasket and sealed with slilicon. Issue resolved.

Near U.S. Hwy 281 N, San Antonio, TX
Sherman  J.

Sherman J.

WASHER MAYTAG MVWB865GW0 Upon arrival unit locked. No power. Checked voltage coming in. It’s good. Checked voltage on console and control. Both showing bad. Ordered parts to resolve issues. Could not get pictures due to lid lock. ; ordrng 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL )

Near Pot O Gold Rd, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WGD5000DW3 "Replaced thermal cut off and fuse, ran dryer no issues good heating. Unit working as designed. Job complete."

Near Wilkens Ave, San Antonio, TX 78210
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Checked ice maker, found water continuously running. Found bad water level sensor. Ordering sensor. Collected 113.66 on service call fee, estimate parts 108.06+tax parts customer request am appointment.; ordrng 1 WPW10485962 (sensor)"

Near Haverhill Way, San Antonio, TX 78209
Sherman  J.

Sherman J.

WASHER MAYTAG MVWX655DW1 Upon arrival ran diagnostics on unit. Console not functioning properly. Ordered new parts to resolve issues. ; ordrng 1 W11116592 (CONTROL )

Near Pleasant View Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Complaint of not making ice. Found cause to be ice build up on back of ice maker housing not allowing arm to close all the way. Found this to be caused by faulty fan in ice maker compartment. Ordering fan to resolve issues. ; ordrng 1 WPW10308033 (motor-evap)

Near Fabra Oaks Rd, Boerne, TX 78006
Sherman  J.

Sherman J.

RANGE AMANA ACR4303MFS2 Both smaller elements not functioning. Ordered parts to resolve issues. ; ordrng 1 W11371990 (ELEMENT SURFACE) and 1 W11371990 (ELEMENT SURFACE )

Near Florian Dr, Kerrville, TX 78028
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Frost in freezer. Condensation in fresh food. Found gap on bottom of fresh food section allowing warm air into unit. Called tech line. Gap is 3/8 inch at widest part. Unit is not repairable. Sr 7726672275Transfer to partner team. Talked to representative to verify warranty information. States unit is out of warranty regardless of purchase date on receipt since unit is from a sears outlet store. Sr 7725967769There are no repairs that can be made. Marking complete.

Near Highland Oaks Dr, San Antonio, TX 78227
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Checked washer found lid lock fault. Lock would not work properly or reseated connector lid locked but did not unlock. Customer will not be home due to holidays scheduled for Jan3rd . Customer also stated he will contact Lowe’s in regards of replacing washer. Ordering lid lock.9564893122; ordrng 1 W10682535 (latch)

Near Oakwell Farms Pkwy, San Antonio, TX 78218
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW1 Installed new water valve. No further issues. Tested to complete.

Near Carlisle Ave, San Antonio, TX 78225
Steven G.

Steven G.

WASHER MAYTAG MHW6630HW0 "Checked washer ran diagnostics found no fault codes ran test everything checks ok, customer states that clothes are still wet after spin found no suds, replaced control board, because board could mess up and not show a code, customer to use and call if any problems"

Near Tulane Dr, San Antonio, TX 78228
Shawn W.

Shawn W.

DRYER MAYTAG MEDB950YG0 "Unit had a squeaking sound. I moved it slightly to the right and squeaking sound went away. Ran diagnostics got error code F3 E6 moisture sensor open. F4 E3 restricted air flow.unit will need electroid, thrmstr fix, thermistor and control board. I have ordered parts seeking authorization.; rqstng P&A on 1 3387223 (electroid) and 1 8557403 (thrmst-fix) and 1 8577274 (thermister) and 1 W10249829 (cntrl-elec), states that autho needed"

Near Artisan Gate, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Tested dryer. Found bad thermal cutoff. Installed new cutoff. No further issues. Job complete. ; used 1 279816 (CUTOFF-TML) from stock

Near Fair Ave, San Antonio, TX 78210
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW2 "Issue is that washer stopped with water in it and would not advance cycle. Finding issue to be a bad control board. Unit is getting 120v from the wall and 120v at control board. Unit is unresponsive, no lights or noises when knob is twisted. No operation. Ordering a new control board to resolve issue. There is physical damage on UI console, so I’m ordering a new one of those as well.Gate code is 1106# and unit number is 1106. ; ordrng 1 W10909736 (panel-cntl) and 1 W11399433 (CONTROL)"

Near Talavera Ridge, San Antonio, TX 78257
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue is freezer is super cold. Found frozen evap. Defrost evap and found ice was blocking air way to fridge part. Evap bio metal defrosted not working making Evap freeze. Ordering new part W10679946; ordrng 1 W10679946 (harns-wire)

Near Castle Bend St, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Checked refrigerator found compressor not getting power from inverter, replaced inverter compressor powered up, unit checks ok at this time; used 1 W10629033 (INVERTER ) from stock"

Near Morningside Dr, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

RANGE JENN-AIR JJW2430DS02 Replaced console no error codes found during testing replace both cover. Currently missing right screw ordering screw to complete job.; ordrng 1 4448950 (screw)

Near Gatewood Ct, San Antonio, TX 78209
Douglas H.

Douglas H.

BEVERAGE CENTER WHIRLPOOL WUB50X24HZ00 "Last tech found faulty compressor per techline. Replaced compressor to resolve the issue. Needed up drier from stock due to new compressor didn’t have one with it. Vacuumed unit, held. Recharged unit, held. Unit began cooling properly with normal noise. No further issues at this point. Yes t; used 1 WPW10143759 (DRIER-HV) from stock"

Near River Rd, Boerne, TX 78006
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KOCE500ESS07 On call ahead customer asked to be rescheduled due to having to leave. Rescheduled customer. ; schdld next appmnt for 12/18 WED 8-12

Near Turkey Run, Boerne, TX 78006
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Replaced parts. Issues resolved.

Near Lazy Meadows, Spring Branch, TX 78070
Devon F.

Devon F.

DISHWASHER KITCHEN AID KDFE104HPS0 "Customer complaint was unit unit detergent would be solid and dishes dirty after cycle, ran diagnostics got error code F4E3 for motor ordering new motor and control just in case.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Pebble Bow, San Antonio, TX 78232
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue is unit freezing food in pantry side. Ordering new damper Service fee collected. ; ordrng 1 W10248595 (control)

Near Evans Oak Ln, San Antonio, TX 78260
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Last trip found faulty bake element. Replaced element to resolve the issue. Told customer wouldn’t charge labor again. Collected part cost. Unit testing good now. No further issues at this point.

Near W Hosack St, Boerne, TX 78006
Shawn W.

Shawn W.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 Customer was complaining of a orange flame that was happening on Saturday and Sunday. Today it was burning blue. Called Techline talked with Robert and he explained to me that the Natural Gas companies add a stabilizer this time of year to cut down on the humidity in the equipment and lines. This causes this orange flame which eventually goes away SR# 7726669351. I explained this to the customer and told them to give us a call if they had any other problems. Customer had a good number of questions. I addressed all questions. Fully operational. Job complete.

Near Bass Knoll, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FSS01 Issue stated by customer: water dispenser working intermittently when filter is replaced or just removed and re insterted.; ordrng 1 W11112889 (UI) and 1 W11114721 (cntrl-elec)

Near Del Mar Trail, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (S WHIRLPOOL IBS650PXB00 Checked oven had no power to oven voltage at wall to oven was at 213 spoke to customer about getting a electrician out to find issue. Also found burnt thermal fuse ordering fuse.collected 113.66 in service call fee.; ordrng 1 WP9759243 (thrmst-fix)

Near Patterson Ave, San Antonio, TX 78209
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE500ESS01 "Issue was a no power oven. Swapped out thermal fuse to resolve issues. Unit tested good now. Collected service call, parts and labor."

Near Iron Stone Ln, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found ice bucket slipping when dispensing ice, replaced ice container and shaft checked operation unit is working normal now"

Near Coppercreek, Converse, TX 78109
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "F7E5 stored in unit. Unit is showing a shifter fault, test 17 and 18 get stuck. Unit spins agitator instead of full drum, will need clutch, control, gearcase, washplate, slider. ; ordrng 1 W10447975 (slider) and 1 W10834917 (washplate) and 1 W10868473 (gearcase) and 1 W10905022 (clutch) and 1 W11105155 (cntrl-elec)"

Near Bastione, San Antonio, TX 78253
Devon F.

Devon F.

DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit power cord was frayed replaced block terminal to resolve issue unit operating as designed

Near Overlook Loop, San Antonio, TX 78259
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Last visit customer stated that the light was not working. Field supervisor recommends swapping out control and holder to resolve issue. Previously, it was believed that the lightbulb was non-functional, but voltage checks determined that the light is not receiving enough voltage.; ordrng 1 W10210871 (holder,lamp) and 1 W11175577 (panl-cntrl)"

Near Ranchwell Cove, San Antonio, TX 78249
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL UXT5230BDS1 "Helped customer get filter out, showed her ways to help get filter out. Went over survey with customer and leave behind."

Near Suncatcher, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new water line. Tested unit. No leaks. No further issues. Tested to complete.

Near Champion Cliff, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Issue is unit not going into cycle. Getting F2E2. Replace control board. And code it still showing F2E2. Do to bad UI. Needs to be replace. ; ordrng 1 W11028305 (panel-cntl) and 1 W11028325 (housing-ui)

Near Mountain Bend, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

VENTHOODS KITCHEN AID KXW9748YSS0 Issue is unit is making loud noise when turning it on. I couldn’t get or knew how to get the vent hood apart to get to the issue.I can hear something is stuck inside the motor. Told customer a more experienced tech will go out soon to check the issue. ; saved tckt

Near Tower Dr, San Antonio, TX 78232
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD51ES4EB Customer stated that the issue was that the unit was overheating. Asked what temperature was being used and he said 350° and also indicated that it was both ovens. Found issue to be that the unit was set into Celsius and not Fahrenheit. Changed settings to Fahrenheit and unit is testing good now. No further issues at this time.

Near Betsy Ross Dr, San Antonio, TX 78230
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW3 Customer complaint was unit would not drain found drain pump bended not spinning but just shaking ordering new drain pump to resolve issue.; ordrng 1 W10876600 (drain pump)

Near Ridge Summit St, San Antonio, TX 78247

View More