We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Antonio, TX 78228
Jesus C.
Job Details: 03/08/2022
Will reschedule with compressor. ; schdld next appmnt for 3/15 TUE !
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near San Antonio, TX 78251
Sebastian
Job Details: 03/08/2022
Replace harness checked all functions looks good to go. Terminal block damage due to install not being proper
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78254
Drew
Job Details: 03/08/2022
Upon arrival found a faulty spring in the dispenser assembly causing the door not to stay closed, ordering dispenser to resolve issue.; ordrng 1 WPW10671905 (deterg disp asm)
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Selma, TX 78154
Chris S.
Job Details: 03/08/2022
Customer stated dryer stopped working after moving to new house found issue to be electrical problem customers calling electrician out to see if they can fix the issue if not customer will probably buy another dryer.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Sinton, TX 78387
Michael
Job Details: 03/08/2022
The right front element comes on, on the outer portion only, the control and harness are in good condition Ordered the element and the switch, rescheduled the customer ; ordrng 1 W11517959 (Element) and 1 WPW10312185 (Switch-Inf)
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model DCE33A-1SSD
Near Helotes, TX 78023
Drew
Job Details: 03/08/2022
Upon arrival found the condenser to be severely covered but dirt, dust, and hair. Removed blockage got good air flow. Also found the sprayers were clogged cause it the spray pattern to not be as designed but instead spraying everywhere. Called scottsman talked to joe, need 2 of a09543-000, need 2 of 02-1841-00, 12-2907-21, 13-0674-01. No return date available unit parts are ordered.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sinton, TX 78387
Michael
Job Details: 03/08/2022
The clothes are being washed per customer. F7E6 motor fault error code, cleared error code and tested the agitation cycle, its not agitation, looked underneath and found the actuator was defective. Installed new actuator, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is agitating properly and working normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near San Antonio, TX 78245
Sebastian
Job Details: 03/08/2022
Made adjustments after removing door to both pieces of insulation shouldnt come back down after adjustment unit good to go
We serviced a
MAYTAG RANGE
Model MER8680BS0
Near Goodview, VA 24095
Chris S.
Job Details: 03/07/2022
The control isn't sending the temperature correctly. I ohmed out the sensor and it checked correctly. Customer isn't planning to do the repair as of now. ; ordrng 1 WPW10655837 (Control board) and 1 WPW10181986 (Oven sensor)
We serviced a
MAYTAG ALPHA
Model MHW6000AW0
Near Troutville, VA 24175
Chris S.
Job Details: 03/07/2022
The MCU is getting voltage but isn't responding. The motor stator ohms out at 9 ohms on each winding. ; ordrd 1 WPW10374126 (MCU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Refugio, TX 78377
John L.
Job Details: 03/07/2022
Unit has multiple small holes in tubing and on wash motor body. Will need to replace these to resolve issues.; rqstng P&A on 1 W11299377 (Sump) and 1 W11036159 (Hose), ordrng 1 W11131184 (Hose), rqstng P&A on 1 W11025970 (Valve) and 1 W11362500 (Parts)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Port Lavaca, TX 77979
Michael
Job Details: 03/07/2022
Installed dryer kit, tested the dryer, its heating and working normal. This unit was dropped and damaged at some point.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Ingleside, TX 78362
John L.
Job Details: 03/07/2022
F3E3F0E4Inspected unit, found unit has 2 issues. Valve assembly will need to be replaced as valve does not open fully. And thermistor stuck and reading only high temp. Valve assembly will need to be replaced to resolve this issue.; ordrng 1 W11400157 (Valve housing)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Port Lavaca, TX 77979
Michael
Job Details: 03/07/2022
Installed new suspension and inlet valve, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Corpus Christi, TX 78418
Adam
Job Details: 03/07/2022
Customer complaint of water dispenser just stopped working. replace water valve and interface to resolve issue; rqstng P&A on 1 W10887493 (panel-ui), ordrd 1 W10913947 (valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78411
Adam
Job Details: 03/07/2022
Installed knob and switch cutter tested unit issue resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Seadrift, TX 77983
Michael
Job Details: 03/07/2022
Installed the new heat element, tested the unit, no visual leaks, The appliance working normal.
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Port Aransas, TX 78373
John L.
Job Details: 03/07/2022
Inspected unit, found shipping screws were not removed. This was causing extreme shaking that customer was experiencing. Ran a test afterwards to make sure that all components on unit were good, found that the shaking that occurred all unit was in use when shipping bolts were still attached damaged shocks and also tub assembly. During spin start up tub shakes excessively and steady is off once at high speed, pushed up manually by hand and noticed the sounds of bearings rolling around when tub is pushed. Most likely bearings may have been damaged during shaking and bouncing of unit. Will order new shocks and a new tub assembly to resolve all issues on this unit.ATTENTION : HELPER REQUIRED; ordrng 1 W11117022 (Shocks) and 1 W11352126 (Tub assembly)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victoria, TX 77901
Michael
Job Details: 03/07/2022
The basket was real bouncy causing the issue, suspension needs to be replaced. Installed new suspension, balanced the application, calibrated and tested the appliance, the appliance is spinning properly and working normal.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS2
Near Victoria, TX 77905
Michael
Job Details: 03/07/2022
Installed new Pump/motor, ran a diagnostics test, cleared with no issues or error codes, no visual leaks, the answer is working normal
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78418
John L.
Job Details: 03/07/2022
Customer explained that unit is functioning, went to customer home to verify functions of unit. Issue on this unit has been resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78412
John L.
Job Details: 03/07/2022
Installed controller, recalibrated unit. Functions of unit have been restored and issue has been resolved.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Victoria, TX 77905
Michael
Job Details: 03/07/2022
Installed new belt, calibrated and tested the high speed spin cycle. The appliance is no longer making making the screeching noise from the belt slipping and working normal
We serviced a
SCOTSMAN ICEMAKER
Model n/a
Near San Antonio, TX 78221
Jay
Job Details: 03/07/2022
Ordering pressure switch unit is constantly draining. ordrng 1 11-0504-01 (Pressure switch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78242
Jay
Job Details: 03/07/2022
Replaced heating element. Unit working as it should.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304DPA0
Near San Antonio, TX 78209
Garry
Job Details: 03/07/2022
Previous visit found broken upper-left track had released ballbearings into cabinet which entered drain pump, as well as missing tub plugs and mounting screws. Replaced Upper-Left Track, Drain Pump, installed 2 Mounting Screws, and 2 Tub Plugs. Unit is now sitting square & plumb in cabinetry, drain pump working well with no leaks, and upper track is once again sound. Advised customer that Upper-Right Track showing some signs of wear and that failure could be a possibility in the near future. Upon previous visit on 2/24/22, customer stated that previous tech broke upper track which led to drain pump issue and that he did not replace tub plugs. As per conversation with NR, I am not billing for this trip. Unit is good to go, no further issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/07/2022
Tested unit. Not dispensing softener. Found harness to valve damaged. Repaired harness. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/07/2022
Tested unit. Upper door frame plastic cracked. Will order new door. ; ordrng 1 W10877562 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/07/2022
Tested unit. Leaking from dispenser. Secured valve to dispenser. No further leaks. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE00
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/07/2022
Our customer has been experiencing leaking and ice build up on floor of freezer. I disassembled the freezer door, all freezer shelves, thermistor cover, evaporator cover, evaporator panel, back compartment panel and drain pipe. I found that the drain was clogged with ice and that the drain pipe was clogged with debris. I defrosted the drain and cleaned out the drain pipe. Water is now flowing. When the section cannot drain, water builds up and freezes. Once the sensors call for a defrost the ice melts and leaks onto the floor. This drain has never been cleaned out and there was 10 years of dust build up. This refrigerator is now fully functional.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/07/2022
Tested unit. Baffle loose from drum. Secured baffle. No further issues. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Alamo Heights, TX 78209
Chris S.
Job Details: 03/07/2022
Replace two LED lights one in the freezer and one in the fridge everything working as designed out for the issues at this time customer check lights to make sure everything was good.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model GI15NDXZS2
Near San Antonio, TX 78209
Jim G.
Job Details: 03/07/2022
We could not replicate the issue and the machine was making ice. No further issues at this time but it Marigot be a recirculating pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near San Antonio, TX 78213
Jim G.
Job Details: 03/07/2022
Corrected by tightening the allen screw. Issue is resolved
We serviced a
WHIRLPOOL WASHER
Model LSQ9264HQ0
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/07/2022
I dissembled the console, the cabinet, the inner tub,the drain pump , gearcase and the springs as directed by the service manual. I ran into an obstacle with the service manual procedures and contacted Rich, Senior Technician from Whirlpool. He advised me that removing the springs is an error in the service manual. He advised me to put the springs back on before proceeding because it is dangerous and could result in damage. He advised me that when reviewing the guidance I received from Senior Tech Andy that this unit is actually designed to come to an abrupt stop but should not slam or move the unit violently. He helped me through the installation of the coupler, clutch and the basket drive and brake. I was able to figure out the cap barrier myself. When reassembling I had a problem with one of the springs. I I spoke with Adrian to help with one of the springs I was reassembling. SR# 7732983034. I tested the unit the old fashioned way. This unit is fully functional. Im not smelling any burning. If there is any future burning smell we will need to change the motor and drain pump as advised. This unit is fully functional.
We serviced a
WHIRLPOOL WALLOVEN
Model IBD350DS04
Near San Antonio, TX 78209
Garry
Job Details: 03/07/2022
Customer complaint of oven not powering on after self-cleaning. Verified proper power, polarity, and wiring & checked that breaker was not tripped. Found that problem is faulty Thermal Fuse. Ordering 1 Thermal Fuse (WPW10545291) to resolve issue. Also found damaged Front Frame Grommets. Ordering 4 Front Frame Grommets (W10759525) to resolve issue. Customer purchased this unit from IKEA in May of 2020, and it is covered by IKEAs 5-yr warranty. Thermal Fuse shows OOS. Please schedule for soonest availability once parts arrive. ; rqstng P&A on 1 WPW10545291 (Thermal fuse), ordrng 4 W10759525 (Front Frame Grommet)s
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML55011HS07
Near Schertz, TX 78154
Chris S.
Job Details: 03/07/2022
Replace diode capacitor and magnetron tested unit everything working as design over the issues at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSBS25INBL01
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/07/2022
Actual Model Number: KSBS25INBL01. Our customer is having a problem in which there was continual water leaking from the ice maker to the point that there was slight flooding. I turned the water and the ice maker back on but there was no flooding. I removed the water filter housing and found leaking from the filter. The water pressure is within spec. I spoke with Scott, Senior Technician at Whirlpool. Jump pin 3 and 4 blue with yellow stripe and black with a white strip. Pin is orange. L and V. This unit will need a new ice maker as well as a water filter housing. Our customer needs time to decide if they want to move forward. The repair is a bit cost prohibitive.; ordrng 1 2198597 (Ice Maker) and 1 WPW10121140 (Housing)
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/07/2022
Tested unit. UI frozen and will annoy accept input. Reset UI. Now responding. Advised customer that if issue reoccurs then will need to replace UI. Unit is working properly at this time. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near San Antonio, TX 78230
Garry
Job Details: 03/07/2022
Customer complaint of racks sliding out of DW when door is opened, etching on glassware, and bottom rack missing screws. Found unit to be forward-biased and used front leveling feet to ensure unit was plumb in cabinet space. Racks no longer driven forward by gravity. Ran DW and found that all systems & components functioning properly. Explained to customer that hot water must be summoned to sink at commencement of wash cycle, detergent pods should be placed in bottom of cabinet, and not to pre-wash dishes prior to cycle. Observed significant residual soap buildup in cabinet and recommended that customer run wash cycle with no dishes & no soap to remove these deposits. Replaced screws which anchor DW to countertop. No further issues at this time, job complete. Unit is good to go.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near San Antonio, TX 78255
Garry
Job Details: 03/07/2022
Customer complaint of DW not draining. Previous visit found inoperable drain pump. Returned today and replaced drain pump, and noticed disposal knock-out still intact. Removed knock-out and unit is now testing good. Job complete, no further issues at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Saint Hedwig, TX 78152
Chris S.
Job Details: 03/07/2022
Customer stated the installers brought washer and bump pad fell off and wont stick on to washer need new bump pad ordering part; ordrng 1 W11197416 (absorber)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Castroville, TX 78009
Jay
Job Details: 03/07/2022
Replaced led board and pantry control board. Talked to techline also suggested ordering and replacing the pantry control board wire harness. File number 7733121953; ordrng 1 W11170612 (Wire harness)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Converse, TX 78109
Chris S.
Job Details: 03/07/2022
Customer stated the inspector said the oven was not at right temperature. Found issue to be range needs to be calibrated fixed temperature tested unit everything working properly.
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/07/2022
Customer states they have extended warranty. They will need to contact warranty provider to set up repair.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX505ESS1
Near San Antonio, TX 78248
Garry
Job Details: 03/07/2022
Customer complaint of icemaker not working properly. Arrived to find bin thermistor at fault. Replaced bin thermistor and returned unit to operation. Customer to monitor and call back if issue is not resolved. Job complete, no further issues at this time.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Boerne, TX 78006
Drew
Job Details: 03/07/2022
Replaced motor, drive assembly, pulley, and both controls to resolve issue. While removing the blower wheel the shaft stripped, installed new one from truck stock. No further issues at this point as unit is functioning as designed ; used 1 WP697772 (WHEEL) from stock
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near San Antonio, TX 78231
Jim G.
Job Details: 03/07/2022
Several burner heads were not correct but plates are correct. Ordering replacement of faulty burner heads. ; ordrng 2 WP8286814 (Left front and rear burner heads)s and 1 WP8286813 (Right rear burner head) and 1 WP8286815 (Center burner head)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/07/2022
I replaced the main control, entered diagnostics and ran test 52 for load size calibration. I replaced the console, entered diagnostics and ran load size calibration with test 52. I ran service verification cycle test 51. This unit is now fully operational. I called our customer a few hours later to see how the unit is functioning.Two loads with no problems. Unit is currently functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near San Antonio, TX 78239
Daniel
Job Details: 03/07/2022
Returned with part to repair. Replaced damaged diffuser. Diffuser now is working as designed and cold air is more flowing to refrigerator from freezer section. Unit now functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Converse, TX 78109
Daniel
Job Details: 03/07/2022
Returned to replace handle. Replaced handle and handle now fastens properly and has the correct screws. On original visit unit was delivered with the wrong size screw on bottom right handle which caused threading on old handle to strip. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near San Antonio, TX 78260
Jim G.
Job Details: 03/07/2022
I verified a fault ice door. However the icemaker may need to be replaced. ; ordrng 1 W11171728 (Ice door)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Boerne, TX 78006
Drew
Job Details: 03/07/2022
Replaced heater assembly. No further issues at this point
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near San Antonio, TX 78239
Garry
Job Details: 03/07/2022
Customer complaint of washer not sufficiently filling with water. Confirmed proper operation of inlet valves, pressure sensor, tachometer, shifter, motor, drain pump, lid lock, drain hose install, checked for obstructions in hoses/valves, and found zero stored fault codes. Tested washer using normal controls and found that washer is working as designed. Reviewed theory of operation with customer, explained how machine fills, and showed her that machine is filling fine. Unit good to go, job complete. (SR#7733116565 Orlando)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS03
Near Boerne, TX 78006
Douglas H.
Job Details: 03/07/2022
Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Unit testing good now. Advised customer of 24 hr ice production period. Partunder 1yr warranty and sc &labor covered under 90 day warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Converse, TX 78109
Daniel
Job Details: 03/07/2022
Returned with part to repair. Replaced ice maker. Tested ice maker harvest. Ice maker harvested successfully as filled as needed. Unit functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78255
Drew
Job Details: 03/07/2022
Replaced mullion rail to resolve door issues installed washer as well. Customer still had issues with freezing in the fridge, called tech line spoke with Bruce and received sr#7733118097. Was told to raise the temp to 3-5 degrees in the freezer, make sure nothing is blocking the damper door, nothing tall on the top shelf, and then check the seals on the ice box door. Seal on ice box has a slight gap, and has air leak. Ordering new door and gaskets. Door is OOS ; ordrng 1 W11435353 (Door) and 1 WPW10287601 (seal) and 1 W10830274 (gasket-fip)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Converse, TX 78109
Daniel
Job Details: 03/07/2022
Returned with part to repair. Upon replacing cam found old cam severely damaged/broken. Installed new cam. Tested unit. Unit now functioning as designed and agitator agitating freely.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near San Antonio, TX 78245
Jay
Job Details: 03/07/2022
Replaced gear case, splutch, shifter, and motor. Calibrated machine, ran diagnostic test and found no codes. Unit working as it should. ; used 1 W10721967 (Splutch) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near Converse, TX 78109
Chris S.
Job Details: 03/07/2022
Replaced socket control board and bulb. Tested unit everything working properly.; used 1 820623a (Light bulb) from stock
We serviced a
WHIRLPOOL VENTHOODS
Model WVU37UC0FS1
Near Converse, TX 78109
Chris S.
Job Details: 03/07/2022
Customer stated that the fan is making a weird noise. I found it should be fan blade not sitting in the right position need to order fan assembly part is out of stock.; ordrng 1 W11100651 (blower-fan)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Converse, TX 78109
Chris S.
Job Details: 03/07/2022
Replace panel and control board unit still beeping I cook top side Thanos you to be module need to order part.; ordrng 1 W10886867 (module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/07/2022
Installed new water valve. No further issues during testing. Job complete.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near San Antonio, TX 78228
Drew
Job Details: 03/07/2022
Did in fact have the part in the van. Replaced the suspension kit. Preformed diagnostics tests unit was functioning, customer wanted to run unit with clothes to confirm and unit ran properly. No further issues at this point
We serviced a
KITCHEN AID RANGE
Model KGCU483VSS02
Near San Antonio, TX 78221
Jay
Job Details: 03/07/2022
LF and RF burners take a while to ignite. Cleaned and reset burners. LF still takes a while. After ignition you can still hear the igniter clicking. RF is better but still a little slow. Ordering burner head. ordrng 2 WPW10250459 (Burner head)s
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS03
Near Boerne, TX 78015
Douglas H.
Job Details: 03/07/2022
Last trip confirmed unit needed new ice maker. Replaced ice maker to resolve the issue. Ice maker called for water immediately. Unit functioning properly now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 03/07/2022
Actual Model Number: KRSF705HPS01. Our customer is having a problem with the water filter popping out when water is dispensed. I was able to replicate. The dispense wad 11 ounces in 8 seconds with water filter out. This is borderline for high water pressure. We will need to replace the water filter housing and test. Ordering dual valve and regulator, install as needed. ; ordrng 1 WPW10394053 (Housing) and 1 W10341320 (Dual valve) and 1 W10786952 (Regulator) and 1 8212547RP (Water Line)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model UMV1160CB08
Near Converse, TX 78109
Chris S.
Job Details: 03/07/2022
Replace transformer diode and capacitor tested unit everything working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near La Vernia, TX 78121
Daniel
Job Details: 03/07/2022
Customer reported ice maker not making ice. Upon arrival found unit out of warranty as of 2-12-22. Noticed ice maker had ice in it but did not dump ice. Tried getting ice maker to harvest but it did not power at all. Replaced ice maker and new ice maker successfully harvested and filled with water. Unit now functioning as designed.
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Adkins, TX 78101
Daniel
Job Details: 03/07/2022
Upon arrival customer stated dryer was working and service was no longer needed. Tested unit for customer and dryer was now giving off heat. Let customer know his service call was still good for 90 days from the last visit and to give us a call if he experiences any future issues.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUID508HPS01
Near Helotes, TX 78023
Sebastian
Job Details: 03/07/2022
Found that the recirculation pump was failing at the sensor and also making a rattling noise replaced pump tested unit good to go. Customer has documentation showing the unit is less than a year old
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78260
Jim G.
Job Details: 03/07/2022
I verified drain pump issues. Replaced drain pump. Issue is resolved.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/07/2022
Installed LP conversion kit. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78254
Sebastian
Job Details: 03/07/2022
Found pump working but very weak. Ordering pump. Shows 1 in stock so parts team to check and reschedule if not available.; ordrng 1 W11025157 (Pump)
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Boerne, TX 78006
Douglas H.
Job Details: 03/07/2022
Rediagosed unit to find only one part at fault. Found inline thermal fuse to be blown. Customer wanted to proceed with repair. Replaced thermal fuse to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Malvern, AR 72104
Blake D.
Job Details: 03/07/2022
"System glitch, part did not come in, called customer reschedule for next Tuesday 03-15-22; schdld next appmnt for 3/15 TUE !"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78256
Douglas H.
Job Details: 03/07/2022
Last tech found issue to be faulty hinge. Pulled door off the hinge to find issue to broken bushing. Ordering bushing to resolve the issue. Customer wants to return with hinge as well. ; ordrng 1 W11223833 (Bushing)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/07/2022
"Checked dryer tub and cabinet for sharp edges. Found none. Dryer rollers bad, installed dryer kit. Runs smooth.; used 1 4392065 (Dryer roller kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near San Antonio, TX 78254
Sebastian
Job Details: 03/07/2022
4 amps on heater, .9 on compressor single evap. Outlet has 120 V under a load and without load testing normal cannot make unit fail, No direct shorts detected in the unit none of the components are over amping called tech line was unable to prove unit was at fault, Service report number 7733117431. Whirlpool recommends contacting either electrician or circuit breaker manufacturer
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Quitman, AR 72131
Jeff N.
Job Details: 03/07/2022
"No error codes. Ran in manual diagnostic, spin high and low, agitate fast and slow. Could not reproduce noise. Customer will try and video noise for us."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/07/2022
Last trip found unit needed electronic control, ui, rc Evap cover assembly and rc evap heater. Replaced all parts to resolve the issues after defrosting unit. Unit testing good now. No further issues at this point. Advised customer of 24-48 hr cool down period.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Heber Springs, AR 72543
Jeff N.
Job Details: 03/07/2022
Washer leaving time on machine after finished and keeps running intermittent. Tech support from previous had me change main control and ui. Ordered control and ui.; ordrng 1 W11322883 (Control board) and 1 W11325572 (Ui)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78258
Jim G.
Job Details: 03/07/2022
Ive replaced the fault suspension rods. Unit tested properly thereafter. Ran recalibration. Issue resolved.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Little Rock, AR 72223
Micheal
Job Details: 03/07/2022
"Customer complaint external light will not shut off. Ran diagnostics and found an F2E1 error code, failed control. Control shows that it is a 30 day factory back order ; ordrng 1 W11252184 (Panel) and 1 W11552018 (Control)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH54521JZ0
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/07/2022
Last trip found unit needed all high voltage parts, transformer, magnetron, capacitor and diode. Removed unit from cabinet with help of assistant. Replaced all 4 parts to resolve the issue. Reinstalled unit into cabinet with help of assistant. Unit is functioning as designed now. No further issues at this point. Per sb web unit is under ELW warranty.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/07/2022
"Replaced FIACA, tested unit now cycle signal is on and loud, unit heats and cycle signal now comes on, unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Randolph Air Force Base, TX 78150
Douglas H.
Job Details: 03/07/2022
Previous tech found issue with SS. Confirmed issue is with SS, found compressor ceased up. Ordering compressor to resolve the issue. Bringing back evaporator just in case. Compressor oos. ; ordrng 1 W11370574 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/07/2022
"Inspected unit for not heating, tested voltage got 240 120 1 20, checked connections found motor to not be in all the way, reconnected motor tested unit now heats, unit operation checks okay"
We serviced a
WHIRLPOOL KITCHEN
Model KUIX305ESS1
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/07/2022
"Replaced valve and water line, tested unit now the water flows and recirculating pump comes on, unit also drains, unit operation checks okay customer paid labor ($108.13) using card ending in 4142"
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706EBS01
Near Little Rock, AR 72223
Micheal
Job Details: 03/07/2022
Replaced switch and found it defective would not ohm out. Reordered switch.; ordrng 1 W11291142 (Switch.)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS3
Near Little Rock, AR 72211
Micheal
Job Details: 03/07/2022
Customer complaint not washing on lower rack. Ran diagnostics and F9 E0 failed diverter W10843811 error code. Part $141.24 Labor $98.75 tax $21.60. ; ordrng 1 W10843811 (Diverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ07
Near Little Rock, AR 72212
Micheal
Job Details: 03/07/2022
Inspected unit and found no cool due to open cold control. Ordered WP2198202. Part $88.40 labor $98.75 trip $109.00 tax $26.65 total $322.80. Collected $120.00 by ; ordrng 1 WP2198202 (Thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Little Rock, AR 72207
Micheal
Job Details: 03/07/2022
Replaced failed sump assembly due to failed wash motor. 2 loose pieces of bull nose tile fell off edge of counter. Took quick pics of tile. Collected balance of $107.64 by cc 6067
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Little Rock, AR 72206
Micheal
Job Details: 03/07/2022
"Rotor bolt stripped out, to much lock tight...cannot get bolt separately it only comes with rotor. Ordered 280146.; ordrng 1 280146 (Rotor)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/07/2022
"Inspected unit for error message check vent, ran normal time dry on high found little heat coming out, used test kit, put unit on air dry didnt move 3 times for 15 seconds each time, removed hose tested unit first try vent kit fell off, informed customer that the air flow is being stricter and to contact who installed the unit, unit runs as designed ; dspstn on spec-tagged invntry: 1 W11224254 VENT TEST KIT"
We serviced a
WHIRLPOOL REFRIG
Model WRS588FIHV00
Near Little Rock, AR 72209
Micheal
Job Details: 03/07/2022
"Inspected unit and found unit turned off, turned back on and felt temps starting to drop and show frost pattern. Collected $118.81 by cc 5372"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JV0
Near Little Rock, AR 72103
Micheal
Job Details: 03/07/2022
"Replaced burnt terminal block and harness due to short on L2. Tested unit and found operation normal. Tested broil, bake and cooktop."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/07/2022
"Tried to remove basket from tub, found 2 screws to be stripped from hub, hub needs to be cut and basket needs to be replaced as well due to screws being striped, diagnosed to need basket and hub will use tub on return; ordrng 1 W11172199 (Basket) and 1 W10528947 (Hub) and 1 WP8533953 (Screws)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/07/2022
"Inspected unit for staying on lock, found that the control lock was on, held extra rinse for 3 seconds control unlocked, ran diagnostic found no error code, unit runs as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/07/2022
"Inspected unit for drain pump staying on, after clearing out the water found that the drain pump had nails at the entrance, unable to remove basket to check for remaining nails, but after clearing the nails filled the unit back up and the drain pump draint he water and stayed off, ran calibration and auto test no aperror codes, unit operation checks okay"