Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Called customer to advise of arrival time. Customer stated, they no longer need service. Job complete."

Near Kilowatt Rd, Elmendorf, TX 78112
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer only available in the morning. Checked with NR who said that we can reschedule for Friday morning. Called customer to confirm.; schdld next appmnt for 11/8 FRI 9 am

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW Installed new drawer and valve. Ran diagnostics. No error codes. All valves working. No leaks during testing. Tested to complete.

Near Lamont Ave, Alamo Heights, TX 78209
Richard G.

Richard G.

WASHER MAYTAG MVWX655DW1 "Replaced gearcase and drive pulley. Ran unit through calibration. Drive hub is worn down and grinding while spinning/agitating. Need drive hub. Also, can’t run through diagnostics, control communication is off and on, ordering control.; ordrng 1 W10528947 (drive hub kit) and 1 W11116592 (cntrl-elec)"

Near Adobe Creek, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control. Checked refrigerator all diagnostics test passed. Refrigerator working as designed. No new frost patterns. Freezer and refrigerator temperatures are good. Job complete

Near W Theo Ave, San Antonio, TX 78225
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D MAYTAG MET8800FZ01 Checked range. Range is operating properly. Oven door glass is broken. Ordering glass door.; ordrng 1 W10888811 (glass-door)

Near Campbellton Rd, San Antonio, TX 78264
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Checked refrigerator found ice maker not working removed drawer UI ice maker dropped ice and filled talked to tech line advised to unplug UI and leave to make sure it keeps making ice, SR7726317058, customer will keep in touch; ordrng 1 W10503833 (cntrl-elec) and 1 W10512203 (harns-wire)"

Near Malabar Peak, San Antonio, TX 78261
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW0 Customer issue was a low to no flow hot water valve. Replaced water valve to resolve issue. Unit tested good. Collected .; used 1 W11165546 (VALVE) from stock

Near Hibiscus Cove, Helotes, TX 78023
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint was unit not cooling, last visit tech diagnose a bad control board replaced part unit is operating as designed."

Near Misty Bend, San Antonio, TX 78217
Ivan B.

Ivan B.

RANGE MAYTAG MER5770AAB Unplugged and plugged unit. Unit showing no fault codes. Tested fine and is preheating and operating properly. No issues at this time. Yes to survey and leave behind.

Near Halbart Dr, San Antonio, TX 78213
Ivan B.

Ivan B.

WASHER AMANA NTW4516FW3 Unit not draining. Drain path clogged somewhere. When I removed the drain hose very little water came out but it had some debris coming with it. Will need to check under impeller plate. Need spanner wrench to remove impeller do not have spanner wrench. ; schdld next appmnt for 11/8 FRI !

Near Lockhill Selma Rd, San Antonio, TX 78216
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 Complaint is lint trap not catching. Found element Heater not working right. Did find a bad door seal. Not closing right by bottom part. Ordering parts; ordrng 1 W10362431 (hinge & pin) and 1 W10463967 (door) and 1 W10724237 (element) and 1 W10730752 (seal-door)

Near U.S. Hwy 281 N, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced freezer door, found the ice bin broken by handle. Will order and replace. Tested harvest and fill test, both passed. ; ordrng 1 W11244434 (ice-contnr)"

Near Chilton Hall, San Antonio, TX 78253
Richard G.

Richard G.

WASHER MAYTAG MVWC425BW0 "Customer complaint is that the unit had all lights illuminated when she came into the laundry room. Said she tried to put the unit on rinse and spin and the unit wouldn’t do anything, and that the lid was locked and would not open. Her son came in and unplugged the machine and plugged it back in to reset it. Entered diagnostics. No fault codes. Ran automatic test, all steps passed. Entered rinse and spin cycle, unit did nothing but move the basket a couple of times, no rinse. Ordering control and lid lock.; ordrng 1 W10404050 (lid lock) and 1 W10582043 (cntrl-elec)"

Near Sun Valley Dr, San Antonio, TX 78227
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the issue with the freezer compartment was not getting all the way down to temperature. Found issue to be ice on the evaporator after removing cover. Used steam gun to defrost evap and ensure drain hole is not obstructed. No further issues at this time.

Near Village Briar, San Antonio, TX 78250
Jesus C.

Jesus C.

RANGE AMANA AGR6303MFS0 Installed new control. Tested oven. Holding temperatures. No further issues. Tested to complete.

Near W Hart Ave, San Antonio, TX 78214
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Confirmed what maintenance manager told me. The water inlet tubing was creaked down the side. Ordering replacement tubing. ; ordrng 1 8212560 (brckt-mtg) and 1 W10878507 (inlet tubing )

Near TPC Pkwy, San Antonio, TX 78261
Jesus C.

Jesus C.

DRYER ROPER RED4516FW0 Tested dryer. No heat from dryer. Found bad thermal fuse. Replaced fuse. Tested dryer. Good heat. Good airflow. No further issues. Tested to complete. ; used 1 W10138793 (FUSE-THRML) from stock

Near Freedom Hills, San Antonio, TX 78242
Jim G.

Jim G.

COOKTOP ELECTRIC WHIRLPOOL G7CG3665XS00 Replacing LF burner head as per service pointer W10540279. Also found the issue stemming from a broken knob. ; ordrng 1 W11106799 (burnr-head) and 1 WPW10284885 (knob)

Near Chinook Corner, San Antonio, TX 78261
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Customer complaint is no ice production. Observed the unit totally powering off and on by itself. When it was off the UI was unresponsive. Every other part seems to be working well. Finding issue to be a bad transformer and control board. Ordering both to resolve issue. ; ordrng 1 W11034363 (cntrl-elec) and 1 WPW10485951 (transformr)

Near Fairway Run, Fair Oaks Ranch, TX 78015
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WMH31017HS "Customer complaint was unit light won’t come on, tech used two different lights to see if light is bad. Took bottom of unit off to check power at lamp housing got 122VAC. Ordering new light housing and bulb to resolve issue.; ordrng 1 4393681 (bulb-light) and 1 WPW10210878 (housng-lmp)"

Near Overlook Loop, San Antonio, TX 78259
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW4 Customer installed recommended vent tube with unnecessary angles. Removed angles and shorted length so as not to created unnecessary bends. Tested unit on multiple settings with and without heat with no instances of AF error. UI indicated “good airflow” at all times.

Near Thousand Oaks, San Antonio, TX 78217
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for water leak,found leak at supply line from rv,explained to customer that they are responsible for replacing supply line"

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed listed parts due to no frost pattern on fresh food evaporator,removed some capillary tubing due to possibly floating blockage,tested unit operation checks ok"

Near Benton, AR
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Issue was unit making squeaky noise. Found bad gear case. Oil leaking on floor. ; ordrng 1 W10006353 and 1 W10006354 and 1 W10006382 and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10239971 and 1 W10239973 (cam) and 1 W10427633 (shield) and 1 W10604214 (nut)

Near Salado Canyon, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Concern was unit not making ice. Check Ice maker ran test on it and now is working good making ice now. Did find unit not dispensing ice. The container is not holding on to ice. Ordering new ice container and new motor dispenser. ; ordrng 1 W10774957 (ice-contnr) and 1 W11117906 (motor)

Near Rogers Wood, San Antonio, TX 78248
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced main control and ui board due to failing step 9 and 26 in service diagnostics unit would blank out,tested unit operation checks ok"

Near Eldridge Ln, Conway, AR 72032
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 Tested range. Center burner very low and uneven. Called techline. Suggest replacing valve. ; ordrng 1 W10718181 (valve-brnr)

Near Flanders Ave, San Antonio, TX 78214
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Could not replicate noise, compressor is running normal. Could not find loud noise. Customer showed me a video of fridge making noise. Never heard that sound before, will order grommets for compressor and secure better. ; ordrng 2 876811 (grommet)s and 1 W10836504 (grommet)"

Near Davis Trace, San Antonio, TX 78245
Doug M.

Doug M.

OVEN WHIRLPOOL WFE550S0HZ1 "Inspected unit found front trim coming off of door glass,diagnosed to need out door glass assembly ; ordrng 1 W11249559 (glass-door)"

Near Nature Trail, Conway, AR 72032
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found unit not level, adjusted back feet and leveled machine, unit is on wooden foundation advised customer it will shake during spin because of floor ran test cycle unit is working normal"

Near E Carson, San Antonio, TX 78208
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Replaced fitting water tube and inlet valve turned water on cycled icemaker no leaks all operations normal customer is builder no email provided and not on location to sign.

Near Hallies Garden, Saint Hedwig, TX 78152
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 Removed rear panels replaced thermostat and cutoffs.. replaced timer and reassembled. Ran test cycle and tested temperature at exhaust found normal temperature range and quiet timer motor. Advised customer that indoor ventilation system to dryer should be changed due to fire risk and performance hinderance. Advised of survey and paper. No email provided.

Near Sunrise Crest Dr, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Found upper right gasket on FC deformed allowing condensation to freeze in FC called techline spoke to Andrew sr number 7726135880. Advised of issue and advised that in will reform gasket with heat gun. Removed all ice crystals in unit reformed gasket all operations normal advised of survey and paper.

Near Hidden Hills N, San Antonio, TX 78244
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW1 "Customer complaint was unit not starting. Replaced control board tested unit, unit is operating as designed."

Near Teton Ridge, San Antonio, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC MAYTAG MEC7430WS01 Removed cooktop replaced both rear infinite switches reassembled unit tested all operations normal advised of survey and paper. No email available.

Near Theodor Dr, Kirby, TX 78219
Jesus C.

Jesus C.

WASHER AMANA NTW4605EW0 Tested washer. Lid latch not working. Installed new latch. All test pass in manual test mode. No further issues. Collected service fee parts and labor. Tested to complete. ; used 1 W11307244 (LATCH) from stock

Near S New Braunfels Ave, San Antonio, TX 78223
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint is loud noise during run. Tested unit. Found issue is the evap fan. Motor is bad. Installed new evap fan motor from truck stock. Noise is gone. No further issues. Tested to complete. ; used 1 WP2315539 (MOTOREVAP) from stock

Near Fairview Ave, San Antonio, TX 78223
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW2 Installed new valve. No issues during testing. Tested to complete.

Near Goliad Rd, San Antonio, TX 78223
Ivan B.

Ivan B.

WASHER MAYTAG LAT9700AAW Checked washer. Found belts have lost tension and are rubbing against each other. Ordered replacement belts. Collected 113.66 check #9083. Quoted 123.88 for P+L. Rescheduled 11/8.; ordrng 2 12112425 (BELT)s

Near Happy Trail, Shavano Park, TX 78231
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KCMS2255BSS1 "Unit was one of the replacement warranty units. On call ahead customer did not want service due to that reason, didn’t want to spend service call on something that couldn’t be repaired."

Near Raintree Ridge, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8500DW0 Customer only wanted water valve replaced. Didn’t want gear case replaced. Replaced water valve. Cold water hose was rusty cracked and dry rotted. End broke while removing by hand. Replaced hose with new one. Collected P&L for water valve. ; used 1 W11165546 (VALVE) from stock

Near Winged Foot, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER MAYTAG MDB7749AWB2 "Found pump making grinding noise causing unit to not run. Inspected unit needs new pump assembly request OTL call when authorization is approved.; rqstng P&A on 1 W10806701 (pump&motor), states that autho needed"

Near Quail Lake Dr, San Antonio, TX 78244
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4850HW1 Found issue to be broken door latch. Replaced with latch from truck stock. Ran diagnostics and cleared error codes and ran automatic test cycle. Unit testing good now. Yes to survey.; used 1 W11307244 (LATCH) from stock

Near Highland Cattle, San Antonio, TX 78249
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG530S0ES1 Last visit found faulty bake igniter. Installed new part to resolve issue. Unit tested good now with no further issues at this time.

Near Winding Farm, San Antonio, TX 78249
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Found vibration from process tube on compressor hitting back panel. Corrected this and customer also complained about dripping from dispenser for 15 seconds after dispenser being used. Called techline sr number 7726302762. Was advised to check for airleaks no leaks. He said to order check valves for water dispenser rescheduling 11/12.; ordrng 1 2314271 (connector) and 1 8201815 (connector)

Near Lookover Bay, Converse, TX 78109
Colton B.

Colton B.

DISHWASHER KITCHENAID KDFE304DSS0 "Issue was leaking from the dishwasher tub. Replaced tub, unit testing good. Tub is under lifetime P&L warranty."

Near Aster Trail, San Antonio, TX 78256
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO AMANA AMV2307PFS "Replaced wire harness and lower interlock still having relay chatter door ordered by 08 wrong color but found dent in cabinet is preventing unit from working spoke to Chris first time he had me use b,block wood to straighten out cabinet did not work called back spoke to Robert Sr number 7726199617 he determined unit non repairable and instructed me to have customer call Amana resolution marking as complete."

Near Burr Rd, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW "Replaced gear case and agitator. Ran washer, running as designed.job complete."

Near Interstate 35 Access Rd, San Antonio, TX 78224
Douglas H.

Douglas H.

RANGE WHIRLPOOL GW399LXUS05 Found valve to RF burner so loose was about to fall off. Tightened up. Valve is locked up. Estimate for customer. Will call if they decide to repair. Yes to survey and leave behind. ; rqstng P&A on 1 WPW10290838 (valve-brnr)

Near Camino Haven, Boerne, TX 78015
Douglas H.

Douglas H.

RANGE JENN-AIR JDRP548HL00 Put on bottom kick plate. Found clip on rt bent. Straightened. No further issues at this point.

Near E Schubert St, Fredericksburg, TX 78624
Richard G.

Richard G.

RANGE WHIRLPOOL WFE505W0HZ1 "Replaced hinges, hinge receivers, and front door panel. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."

Near Frost Fire, San Antonio, TX 78245
Douglas H.

Douglas H.

WASHER MAYTAG MVWX655DW1 Unit putting hot water for rinse cycle. Hot and cold water lines switched. Swapped lines to correct position. Unit testing good now. No further issues at this point.

Near W Driftwood Dr, Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced harness which includes bimetal thermistor. Issue appears to have been resolved. Completely rethawed unit.

Near Twin Terrace Way, Spring Branch, TX 78070
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG320M0BW2 Ordered conversion kit. Valve burner cap and burner head to resolve issues. Rr flame is huge. RF is small blows off and on. ; ordrng 1 W10814916 (valve-brnr) and 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head) and 1 WPW10619558 (spud-orfce)

Near Kings Ct, Kerrville, TX 78028
Douglas H.

Douglas H.

RANGE KITCHEN AID KFGG500ESS0 Dsi board is out. Ordered parts to resolve issue. ; ordrng 1 WPW10511278 (module-spk)

Near Ingram Loop, Ingram, TX 78025
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF510PAYSA Customer complaint was unit not cleaning dishes upon arrival tech noticed lower spray arm was off and both upper and lower spray arms were clogged with debris. Cleaned both spray arms.

Near Gothic Dr, Universal City, TX 78148
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Customer observed thin ice after replacing filter.Ran unit through diagnostics, all tests passed except test 5 which could be due to a bad pump or valve. Observed unit not refilling to full volume, likely a bad water valve.Quoted 198.86 on return visit for parts and labor.; ordrng 1 W10897719 (valve)"

Near Bella Colina, San Antonio, TX 78256
Douglas H.

Douglas H.

VENTHOODS KITCHENAID KXW9736YSS0 Switched panel. No further issues at this point. Yes to survey and leave behind.

Near Running Buck Ln, Fredericksburg, TX 78624
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Checked refrigerator found leak at Evaporator, replaced evaporator vacuumed and charged unit everything checks ok"

Near Market Hill, San Antonio, TX 78256
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Checked refrigerator found refrigerator evaporator very iced up dethawed and ordered Evaporator cover and control Code S27311, took us over 2 hours to defrost ; ordrng 1 W11167902 (EVAPORATOR COVER) and 1 W11332011 (CONTROL )"

Near Harvest Hills, San Antonio, TX 78258
Ivan B.

Ivan B.

COOKTOP ELECTRIC KITCHENAID KICU569XSS Replaced burner. Unit operating properly at this time but water still boiling slowly but boiled quickly in different pan. Called tech line Steve SR #7726299382 confirmed with me that the unit is operating properly and suggested tips for the customer to boil water quicker. Customer still wants second opinion from more experienced tech. Is sure that something is wrong with the burner. Rescheduled 11/7

Near La Escalera, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED5000DW2 Replaced timer and handle. Dryer no longer continuously running. Job complete

Near Pasadena, San Antonio, TX 78201
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HS1 Replaced door hinges. Tested to complete. Unit is good to go. No email to add.

Near San Antonio, TX 78252
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WML55011HS0 "Issue stated by customer: Fan and light not working. Voltage checked good, socket loose and wiggles around. Plugged in microwave and vent/fan works. Advised customer to call electrician."

Near Wicklow Dr, San Antonio, TX 78250
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Determined issue lies with faulty drum assembly (gear-case). Also found errors on diagnosis mode that correlate to a faulty valve. Ordering inlet water valve as a precaution. ; ordrng 1 W10811956 (drum assy) and 1 W11165546 (valve)

Near Steeplebrook, Spring Branch, TX 78070
Richard G.

Richard G.

FREEZER WHIRLPOOL WZF34X18DW03 Changed out control box. Plugged in unit and it began cooling immediately. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.

Near Canton Field, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Found top of cabinet chipped when getting out of the box. Ordering new one. ; ordrng 1 W10478060 (cabinet)

Near Oakshire Dr, San Antonio, TX 78232
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced evaporator fan motor. Tested unit. Issue resolved.

Near Scenic View Dr, Spring Branch, TX 78070
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Replace damage lid. Put new lit on. No other issues. Washer working as design.

Near Bamburgh Dr, San Antonio, TX 78216
Colton B.

Colton B.

DISHWASHER KITCHENAID KDPE234GPS0 Customer issue is a no wash dishwasher. Found right side of door to be off its hinges. Placed door hinges on correctly. Unit now testing good. Talked to customer about opening door from the middle of the unit rather than the right side. Left a flyer and talked about survey.

Near Victory Green, San Antonio, TX 78257
Tommy B.

Tommy B.

RANGE JENNAIR JED8430ADB "Found is you to be that the fan control switch is faulty. Ordering fan switch and knob to resolve issue. . Collected service call.; ordrng 1 WP74005965 (knob sleev) and 1 WP74009254 (switch- fa)"

Near Huisache Way, Helotes, TX 78023
Richard G.

Richard G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Complaint is that the oven handle came off when the customer tried to open the oven door. The wrong screws were used when installing the door handle. After removing the inner door glass to replace the screws, I found the correct screws loose inside of the door. Installed correct screws, unit is good to go. Spoke with customer about survey leave behind."

Near Pillard Summit, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR JENNAIR JFI2089AEP Complaint is water leaking on top of unit and from dispenser. Found issue cause by ice maker fill tube. Will order new fill tube. Collected service fee. Quote 95 for labor. ; ordrng 1 W11232485

Near W Gramercy Pl, San Antonio, TX 78201
Ezequiel V.

Ezequiel V.

REFRIGERATOR AMANA ASI2575GRS01 Checked refrigerator. Found good voltage out of wall outlet.power at control box but not powering on. Ordering new control box.; ordrng 1 W11026017 (contrl-box)

Near Glenarm Pl, Balcones Heights, TX 78201
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced baffle control. Issue resolved. Tested door to ensure proper function.

Near Pegasus Dr, Spring Branch, TX 78070
Ivan B.

Ivan B.

WASHER MAYTAG MVWB835DW4 Customer showed me videos of washer making high pitched squealing noise on several different occasions. Checked washer. Got no fault codes. Ran service diagnostic test and unit ran fine. Made no noises. Test ran unit on normal cycle with some towels. Unit operating properly and making no noise. Customer states sears tech repair man has been out 4 times before this trip and replaced drive assembly and stator motor. SR #7726301653 Leo from tech line says that there is no known issue and that if the unit is operating properly and not making noise while im with the unit then it is impossible to diagnose if there is no noise to trace the source. Unit seems to be operating as designed. Customer stated issue only happens when unit is filling. Ordered inlet valve replacement. Rescheduled 11/12; ordrng 1 W10758828 (INLET VALVE)

Near Mountain Dr, Spring Branch, TX 78070
Jim G.

Jim G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 replaced fan blower and found that the oven gave a miswire error F9E0 contacted techline SR 7726302525 who informed me that the part might be either defective or miswired at the harness. Determined new part sent defective. Ordering new part. And harness just in case. ; ordrng 1 W11136132 (harns-wire) and 2 W11245567 (blower)s

Near Havasu Point, Spring Branch, TX 78070
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC302ESS00 Complaint is not making ice. Customer has Significant water damage to flooring under unit and to surrounding area. Tested icemaker. No water to tray. Good power to valves. Used skid mat to pull out refrigerator. Found water line to fill tube was leaking water. Water line not inserted into fill tube properly. Fixed water line and fill tube. Secured line with clamp. Tested icemaker. Good water to icemaker. No leaks during inspection. No further issues. Tested to complete.

Near Ridgemont Ave, San Antonio, TX 78209
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRFC704FPS01 "Customer complaint is that there is no water coming from the water dispenser. Verified no water. Entered diagnostics and started water valve test, water was dispensed. Exited diagnostics and the water now dispenses. Called techline, spoke with Kathy, asked about reverse osmosis, customer only has the reverse osmosis attached to the sink. Customer has had no issues with the icemaker. Checked the wiring on dispenser board, all good. Per techline, change the dispenser board. Sr 7726206341; ordrng 1 W11330487 (panel-ui)"

Near San Antonio, TX 78245
Ivan B.

Ivan B.

OVEN ELECTRIC (D JENNAIR JJW8130DDS Replaced control panel and tested. Unit operating properly at this time. No further issues at this time. Yes to survey and leave behind.

Near Girasole, San Antonio, TX 78258
Jim G.

Jim G.

FREEZER WHIRLPOOL WZF56R16DW04 Determined issue lies with sealed system. Ordering compressor. ; ordrng 1 W10507884 (compressor)

Near Old Blanco Rd, Kendalia, TX 78027
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HB01 "Customer complaint is of a dent in the door of the bottom oven. Verified dent in door. Customer purchased home on October 31, 2019. Ordering glass door.; ordrng 1 W11110281 (glass-door)"

Near Argos Star, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Tested unit. No water from dispenser. Found bad wiring to valve. Fixed wiring. Good water to dispenser. No further issues. Tested to complete.

Near Newell Ave, San Antonio, TX 78215
Jim G.

Jim G.

WASHER MAYTAG MVWB765FW3 Customer was not available save for minor duaghter. Rescheduled for sat. ; schdld next appmnt for 11/9 SAT !

Near Bulverde Rd, Bulverde, TX 78163
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KICU569XSS "After reconnecting module, found issue to be faulty UI. Ordering parts to resolve issue.; ordrng 1 WPW10396615 (display)"

Near Canyonside, Helotes, TX 78023
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Issue stated by customer: dishwasher not drying dishes fully. Rand dishwasher through diagnostic mode. No error codes. Physically verified heating element is working. Voltage tests good. Instructed customer on loading procedures and proper rinse aid uses.

Near Sprightly Ln, San Antonio, TX 78254
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL MSF25C2EXM00 Checked refrigerator. Found control bad. Informed customer of price of parts. Quoted at 400.22. Customer may try to buy the replacement parts herself. Would like a couple of days to consider and decide what her next step will be. ; ordrng 1 W10757851 (ELEC CONTROL) and 1 WPW10366605 (CONTROL BOARD)

Near Stone Canyon, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Unit good upon arrival.

Near Culebra Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Swapped door to resolve icemaker issues. Unit testing good now.

Near Oak Harvest Dr, San Antonio, TX 78254
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDTM354DSS4 Checked dishwasher. Found broken bolts on adjuster assembly. Ordered replacement adjustment assembly. Rescheduled 11/8; ordrng 1 W10546503 (ADJUSTER ASSEMBLY)

Near Canyon Wren, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Issue stated by customer: ice maker not working/not dispensing intermittently. Ordering ice door switch and wiring harness.; ordrng 1 W10704135 (harns-wire) and 1 W11087492 (switch)

Near Dusty Boots Rd, San Antonio, TX 78254
Colton B.

Colton B.

RANGE WHIRLPOOL WFE550S0HZ1 Customer concern was a damaged cooktop. Replaced cooktop to resolve issue. Talked to customer about survey.

Near Travis Ln, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB865GC0 Ran diagnostics on washer found no error codes. Little water coming into washer. Good pressure from hoses. Replaced inlet valve. Washer working as designed. ; used 1 W11165546 (VALVE) from stock

Near Kingbird Cove, San Antonio, TX 78260
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Entire door front is shattered. Ordering new door to resolve issue.; ordrng 1 W11117588 (door/mw)

Near San Antonio, TX 78254
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFC0 Unit will not unlock. Washer under manufacturer warranty. Manually unlocked unit. Washer powered on. No stored error codes. Ran diagnostics test. All test pass. Called techline. Suggest replacing door latch. Sr 7726304182. ; rqstng P&A on 1 W10443885 (latch)

Near Kennedy Ave, Alamo Heights, TX 78209
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 Checked washer found no error codes. Washer is draining properly. Hose connected to drain pump not fully seated. Installed correctly. Job complete.

Near Culebra Rd, San Antonio, TX 78251
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTM404EBS3 Customer complaint was unit not washing properly. Ran diagnostic got F9E4 for lower spray arm error. Ran test mode lower control arm stuck and not moving. Ordering new lower spray arm to resolve issue.; ordrng 1 W10860176 (arm-spray)

Near Everett Loop, Converse, TX 78109
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced control and and determine the other (non power) control was also out. ; ordrng 1 W11261164 (cntrl-elec)

Near Gateview Dr, San Antonio, TX 78248
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW0 Customer issue is that washer would not advance cycle. Issue found to be a bad cold valve. Customer declined repair. Collected service call.

Near Flat Rock Dr, Boerne, TX 78006
Richard G.

Richard G.

RANGE WHIRLPOOL WEG745H0FS0 Replaced oven bake igniter. Tested to complete. Unit lit bake burner and steadily heated oven. Unit is good to go. Spoke with customer about survey leave behind.

Near Falls Summit, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC704FBS00 Checked refrigerator found no ice in bin. Ice maker would not run go into harvest. Replaced ice maker. Refrigerator working as designed.

Near Aurora, San Antonio, TX 78228
Richard G.

Richard G.

RANGE WHIRLPOOL WEE745H0FS2 "Customer complaint is that the front right burner has never turned on. Customer turned burner on and it lit up. Tested out unit and found nothing wrong, all burners are working. Told customer to contact us if it happens again. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind."

Near Phantom Field, San Antonio, TX 78253
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE550S0HZ1 Customer is not going to be home and would like to reschedule. Tech reschedule the customer.; schdld next appmnt for 11/12 TUE 12-5

Near Silver Mist Way, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL JS42SEDBDA "Customer issue is ice in freezer compartment causing fan to make a loud noise. Unit needs at least a new drip pan, maybe more. Gasket is damaged and Marcone has it as discontinued. Evaporator fan is also discontinued. P&L if he chooses to go through with the repair. Part is set up for P&A. ; rqstng P&A on 1 W10199913 (pan-drip)"

Near Grantham Glen, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE AMANA AGR5330BAS3 Removed rear panel replaced sensor then replaced electronic control. Reassembled unit tested all operations normal advised of email survey and paper.

Near Francisco Way, Converse, TX 78109
Steven G.

Steven G.

DISHWASHER JENN-AIR JDTSS246GS0 "Checked dishwasher ran cycle unit never leaked, dust covers all of floor, so wash motor,drain pump,tub and water valve are not leaking, talked to tech line and could not come up with solution because it does once in a while not every time, RS7726304288 cust"

Near Leigh St, San Antonio, TX 78210
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Issue was clicking noise coming from drawer. Found pantry rails not installed properly. Took rails out and installed them properly. No other issues. Job complete

Near Lady Palm Cove, San Antonio, TX 78213
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Found the drain hose not looped up, this is a common issue with Pulte Homes and whoever they are sub-contracting to install dishwashers. Garbage disposal is a 1/2 HP single blade which will not sufficiently grind carrots. Found evidence of carrots in the drain hose (Picture included). I looped up drain hose and cleaned carrots out of hose. Ran a few washes and drains as well as running the garbage disposal to clear out . Found excessive suds in the dishwasher. Client does have a water softener as well as a reverse osmosis system. Plumbing on the reverse osmosis system does not seem to have a negative effect on the dishwasher. Explained to the client about minimizing the soap as well as staying away from using certain foods in the garbage disposal. Dishwasher is currently draining well. Fully operational. Job complete."

Near Comanche Creek, San Antonio, TX 78261
Tommy B.

Tommy B.

WASHER MAYTAG MVWC565FW1 Last visit swapped pump and found it to be faulty. This visit installed new drain pump and ran automatic test cycle. Unit testing good now with no further issues.

Near Ardmore St, San Antonio, TX 78237
Devon F.

Devon F.

DRYER AMANA NED4655EW1 "Customer complaint was unit would not stop. Replaced timer on unit, unit is operating as designed."

Near Forest Ridge Dr, San Antonio, TX 78239
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced float switch lever, float switch, and standpipe. Tested to complete. Unit is now good to go. Spoke with customer about survey leave behind."

Near Foss Alley, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Went to replace ice maker and stripped wires off connectors going into freezer. Called techline Austin SR: 7726306314 who stated that it’s not repairable. Called NR who stated that I could use electrician grade silicone to splice wires. Getting silicon and rescheduling.; schdld next appmnt for 11/8 FRI !

Near Oak View Dr, Boerne, TX 78006
Christian G.

Christian G.

MICROWAVE OVEN WHIRLPOOL GMC305PRS01 Issue stated by customer: glass broken on oven door. Re assembled oven door. Unit test good.

Near Ocelot Pth, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Found the fresh food section with a temp of 49 degrees and a freezer temp of 9 degrees. UI was giving a reading of 48 degrees in fresh food and 7 degrees in the freezer. The 6 hour average was 33 degrees in the fresh food and -2 in the freezer. I called Tech-Line 3 times (Chris not to helpful, Adrian very helpful, TJ very helpful). Based on the information that Adrian and TJ provided it was suggested that a sealed system tech come out and do a wattage test and that a control board is brought as a contingency. I tried to get to the freezer evaporator to check the frost pattern and could not find a service manual to go any further on the disassembly. TJ told me how to take off the two digits in service matters for next time but because of the time involved with disassembly recommended the wattage test and the control board as a back up. I found evidence on the freezer evaporator panel that someone had been in there before. The panel bolt cavities had

Near San Antonio, TX 78261
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint was unit water and ice dispenser didn’t work. Replaced door switch to resolve issue unit operating as designed.

Near Campstool Rd, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG505M0BS3 Found new panel still sharp on edges reordering again internal note for parts dept to check part before scheduling.; ordrng 1 W11097777 (panl-cntrl)

Near Elmendorf, TX
Ivan B.

Ivan B.

OVEN ELECTRIC (S WHIRLPOOL RBS305PD810 Called customer and customer said scheduling must have been a mistake. To cancel his appointment.

Near Bears Crest, San Antonio, TX 78258
Steven G.

Steven G.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Checked refrigerator found upper console lights not working and freezer light ordered; ordrng 3 W10843339 (MODULE LIGHT)s

Near Leigh St, San Antonio, TX 78210
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customer complaint was unit have rust on door. Tech started to replace door by taking UI panel off and a bunch of roaches ran out and some crawled up my arm. Took pictures and told customer he had to get and exterminator and send us the receipt in order to have service with us. Tech also told customer this before when replaced infinite switch on stove a month an half ago.

Near Dashmoor Creek, San Antonio, TX 78244
Adam H.

Adam H.

RANGE WHIRLPOOL WEE745H0FS2 Customer was having difficulty removing lens for oven light. Lens was tighter than expected but customer will be replacing her own lightbulb. Issue resolved

Near Sally Ln, Corpus Christi, TX 78414
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Issue is that the freezer keeps frosting up. Found ice/frost on top of freezer compartment and on baffle in refrigerator. Finding issue to be that the control board is not closing baffle, letting warm air into freezer compartment. Ordering new jazz board to resolve.; ordrng 1 WPW10503278 (refer elect cont brd)"

Near Branding Point, Helotes, TX 78023
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 "Customer complaint is that all burners have orange flames and some flames are too high. Confirmed orange flames. Also found orange bake and broil flames, ordering lp conversion kit for burners and bake/broil.; ordrng 1 W11087486 (spud-orfce) and 1 W11122556 (spud-orfce)"

Near Segovia Way, San Antonio, TX 78253
Adam H.

Adam H.

DRYER ROPER RED4516FW0 Install components tested unit issue resolved. Unit is kept on the covered porch away from most of the outside elements but humidity and rust buildup is a serious issue with this unit advise customer if it all possible to move unit indoors.

Near E Doddridge Ave, Kingsville, TX 78363
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4855HW1 Issue is washer not spinning. Found bad actuator and capacitor. Ordering new parts. ; ordrng 1 W10815026 (actuator) and 1 W10866250 (capacitor)

Near Blanco Rd, San Antonio, TX 78258
Adam H.

Adam H.

DISHWASHER AMANA ADB1400AGB1 Install component issue resolved.

Near June Dr, Corpus Christi, TX 78418
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Found bad support ring. Also defective door. Ordering parts to resolve issue ; ordrng 1 461967745121 (shaft-turn) and 1 W10422379 (support) and 1 W10731697 (door/mw)

Near Amalfi, Province of Salerno 84011
Adam H.

Adam H.

WASHER WHIRLPOOL WFW5620HW0 Install components ran verification cycle issue resolved

Near Mustang Blvd, Port Aransas, TX 78373
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KSSC42QTS03 "Once I saw the parts up close, I felt that this was not what was needed. I tried to reach Nik to get a second opinion but there was a Manager Meeting going on. It did not take me long to realize that these parts looked OK and would not need to be replaced. I called Doug to get that second opinion and I felt confident with his view. The drive shafts have a tendency to wear out. I checked the reverse end of the shaft on the ice box coupling and it was much tighter. I reversed it back, stuck a broken off tooth pick in there and it made enough of a connection to turn the Auger. Wrapped the end of the shaft with electric tape and it turned the auger but not solid enough to dispense Ice. I asked our Client if he would like me to modify it with more electric tape until we got the drive shaft in, but he declined stating that they did not use the ice-maker that much and could wait for the shaft. I set an appointment for next Monday. Client prefers 8-10 am. M

Near Viajes, San Antonio, TX 78261
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Install components calibrated unit ran verification cycle issue resolved.

Near Karchmer Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows error code for long fill no fill. Further inspection of unit shows incorrect installation of drain hose. Drain hose was laying flat to the ground so water pumping into machine would automatically drain out. Advise customer on correct installation of drain hose. After correctly installing drain hose drain stem for the home leaks into the wall. Advise customer to contact professional plumber to resolve this issue. Issue resolved

Near Driftwood Pl, Corpus Christi, TX 78411
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer states that stuff on the top shelf freeze. The customer had raised the temperature in RC to 44 degrees and FC to +5 degrees. The temperatures were accurate, cooling diagnostics tests were good and the evaporator fans and damper are working normal. There were taller containers blocking the vents not allowing air to flow properly. I adjusted the temperatures to recommended settings and advised the customer to rearrange the shelves and items to prevent vents from being blocked, the appliance is working normal"

Near Charleston Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "Error code F5E2, cleared error code and tested the lid lock, connections were good no obstruction , lid lock not working properly, installed new latch from truck stock. Calibrated and performed a diagnostics test completed with no issues, lid lock and appliance are working normal.; used 1 W11307244 (LATCH) from stock"

Near E Airline Rd, Victoria, TX 77901
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Issue stated by customer: fan making loud noise, of door sticky when opening closing. Found dampener motor operating loudly. Ordering parts.; ordrng 1 WPW10594330 (control)"

Near Red Falls Rd, San Antonio, TX 78253
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS03 Calling techline. Spoke with Robert stated based on pressure reading and buzzing I’m hearing sounds like bad compressor. Sr 7726307725 ordering new compressor. Part is psp item. ; ordrng 1 W11393142 (COMPRESSOR )

Near Jordan Pl, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "While installing new fill tube, the part was damaged. Ordering new part to install.; ordrng 1 W11366500 (FILL TUBE. )"

Near Pemwoods, San Antonio, TX 78240
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW2 "Error code F3E0, F8E1, F2E1, cleared error and checked inlet valve, working normal. Calibrated and performed a diagnostics test, completed with no issues, also tested on manual, appliance is working normal. Advised of possible overloading the appliance"

Near Victoria, TX 77901
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFC0 Unit will not unlock. Washer under manufacturer warranty. Manually unlocked unit. Washer powered on. No stored error codes. Ran diagnostics test. All test pass. Called techline. Suggest replacing door latch. Sr 7726304182. ; rqstng P&A on 1 W10443885 (latch)

Near Kennedy Ave, Alamo Heights, TX 78209
Michael R.

Michael R.

DRYER WHIRLPOOL WED7500GC0 "The appliance will not start when the start button is pushed. I was able to put into diagnostics and tested the UI, the start button is stuck and when I push the 2nd button for the diagnostics test it shuts off. Ordered UI, also ordered the control just in case. ; ordrng 1 W11106066 (cntrl-elec) and 1 W11124266 (console)"

Near Tuscany Dr, Victoria, TX 77904
Chris S.

Chris S.

REFRIGERATOR MAYTAG MSC21C6MFZ00 The start device was not starting the compressor. I installed new start device and checked operation. All operations check ok. ; used 1 8201786 (START DEVICE) from stock

Near Aurora Ln, Christiansburg, VA 24073
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF606ESS01 Inspection of unit shows back of freezer compartment is icing over which in turn is causing P-trap to back up and leaving water inside the unit. Order thermistor and evaporator motor to resolve issue.; ordrng 1 W10280385 (thermistor) and 1 W10701003 (motor-evap)

Near Greenbriar Dr, Corpus Christi, TX 78413
Chris S.

Chris S.

LAUNDRY MAYTAG MVWC565FW1 Drain hose was pushed into the the house drain much to far causing the water to siphon out as it was filling. I installed the drain hose in the proper position and secured with a wire tie ; used 1 WP8567668 (WIRE TIE) from stock

Near Countryside Rd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED49STBW1 Door latch not tight enough. Door pops open very easily. Replaced door latch with truck stock. All checks ok. Cx name should be Kristine. ; used 1 279570 (LATCH KIT) from stock

Near Hutcheson Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "I installed the compressor,evaporator and filter drier. I charged unit with 5.5 oz of 134A. All operations check ok."

Near Miller St SE, Christiansburg, VA 24073
Chris S.

Chris S.

WASHER WHIRLPOOL WFW5620HW0 Installed the tub and checked operation. All operations check ok.

Near Canyon Ridge Rd, Blacksburg, VA 24060
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW1 "Error code F8E1, F5E3, F7E6, cleared error codes and tested the inlet valve, the cold side isn’t opening up. The water pressure is good at the house , found the hoses were crossed, corrected the hoses. Ordered inlet valve and rescheduled the customer ; ordrng 1 W11210459 (valve)"

Near E Rosebud Ave, Victoria, TX 77901
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH53520CS6 "WPW10156813. Switch bracket.W11100597. Control; used 2 W10138793 (FUSE), and 1 W10269457 (SWITCH) from stock"

Near Setzer Way, Hardy, VA 24101
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "Plugged the appliance in and entered diagnostics giving error code F6E2, cleared error code and tried to perform diagnostics tests, the UI would not allow me to do anything, unplugged appliance and ordered console.; ordrng 1 W11112662 (console)"

Near Mumphord St, Victoria, TX 77901
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 WPW10635022. Adapter. 41.81Icemaker 158.41; ordrng 1 WPW10635022 (adapter) and 1 WPW10764668 (ice maker)

Near Clubhouse Rd, Blacksburg, VA 24060
Chris S.

Chris S.

LAUNDRY WHIRLPOOL WFW85HEFW0 Drain pump is working intermittently. There is also an error code for the pressure sensor. We will replace the pressure sensor and drain pump. ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)

Near Apple Blossom Cir, Roanoke, VA 24019
Doug M.

Doug M.

RANGE WHIRLPOOL WFE550S0HZ1 "Replaced listed parts due to latch motor locking up in the closed position per tech line,replaced door hinges and receivers due to not aligning correctly causing door opening/closing issue,tested unit operation checks ok"

Near Majorca Dr, Hot Springs, AR 71909
Doug M.

Doug M.

RANGE WHIRLPOOL WFE550S0HZ0 "Inspected unit found partial/no display on oven control,replaced oven control,tested unit operation checks ok"

Near Cresta Way, Hot Springs, AR 71909
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The damper control is very loud. ; ordrng 1 WPW10594330

Near Pippin St, Roanoke, VA 24019
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8979SFZ2 F8e3F3E2F6E2Reset at breaker. Ran diagnostics. F8E3 present in diagnostics. Needs new control. ; ordrng 1 W10906431 (cntrl-elec)

Near Willow Oak Dr SW, Roanoke, VA 24014
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Checked operation of unit in each cycle setting. Found lint built up in the blower wheel. Airflow restricted. Found that previous techs had bypassed the thermal fuse. Needs wire harness to correct incorrect work. ; ordrng 1 W10704067 (harns-wire) and 1 WP3392519 (thermal fuse)

Near Electric Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE KITCHENAID KERS505XSS03 Found glasstop broken into many many pieces. ; ordrng 1 W10336329 (cooktop)

Near Westward Lake Dr, Salem, VA 24153
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced wire harness due to not defrosting properly,installed back evaporator cover due to part missing causing excessive frost,tested unit operation checks ok"

Near AR-5, Bryant, AR 72022
Doug M.

Doug M.

ICEMAKER WHIRLPOOL MFD2561HES "Replaced icemaker due to arm not staying in icemaker due to enlarged set hole,replaced freezer door slides due to broken adjusters,tested unit operation checks ok"

Near Thousand Oaks Cir, Conway, AR 72032
Doug M.

Doug M.

BELLA WHIRLPOOL KRFC704FSS01 "Wrong water was ordered,ordering correct water tube with heater; ordrng 1 W11366500 (WATER TUBE )"

Near Samples Rd, Benton, AR 72019
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW1 "Inspected unit for not spinning found teeth on basket hub are stripped not allowing spin to engage,diagnosed to need inner basket ; ordrng 1 W10752719 (basket)"

Near Maple Creek Rd, Hensley, AR 72065
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling properly. First die dryer bad, added second die dryer and charged unit now cooling will return in about a week and a half found compressor not sounding right ordered; ordrng 1 W10756020 (compressor), used 1 W10143759 (DYE DRIER ) from stock"

Near Bianca Mill Way, San Antonio, TX 78254
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer observed dishwasher leaning forward and pulling out of enclosure. Builder did not use mounting brackets or leave them behind. Ordered brackets and scheduled next visit for Friday.; ordrng 2 3367670 (screw)s and 2 8269145 (brckt-mtg)s

Near Buckner Pass, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL GD5RHAXNT01 "Found that evaporator was only frosting 1/4 of the way, may be low on freon, added die dryer and charged unit, will return. ; used 1 W10143759 from stock"

Near W Mayfield Blvd, San Antonio, TX 78221
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Could not find any die on unit after checking for leak. Compressor side should plus 4 and is at minus 5. Couldn’t find leak. Going to return in 2 weeks to check again ; schdld next appmnt for 11/18 MON !

Near Sid Katz Dr, San Antonio, TX 78229
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5700XW3 "Checked washer found F7E6 fault code ran test unit passed all test, ran a load found basket noisey in spin ordered inner basket; ordrng 1 W10469848 (basket)"

Near Welles Arbor Cir, San Antonio, TX 78240
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Unit requires New pump. Ordering part scheduling for next visit. ; ordrng 1 1901A (pump)

Near Geddington, Shavano Park, TX 78249
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced dual valve however will replace single valve as precaution and return with correct control board. ; ordrng 1 W11114721 (cntrl-elec) and 1 W11312191 (valve)

Near Monteverde Way, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER ROPER RTW4516FW2 Issue was unit leaking. Found water inlet oulet not gripping on water hose. Ordering new part W10869803; ordrng 1 W10869803 (valve)

Near Lazy Oaks Dr, San Antonio, TX 78217
Devon F.

Devon F.

DRYER WHIRLPOOL WED5620HW0 Customer complaint was unit keeps displaying F6E2 error code and UI panel very dim. Replacing control and UI panel to resolve issue.; ordrng 1 W11316370 (cntrl-elec) and 1 W11378949 (UI PANEL)

Near Lone Valley St, San Antonio, TX 78247
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Replaced freezer-side door; door included new ice maker. Inspected for dents and scratches and found none. Tested water dispenser and ice maker and both passed.

Near Paddling Pass, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced harness wire for ice made and tested to complete, ran unit through diagnostics and passed all test. Unit has a full bin of ice."

Near Oxbow Way, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Last trip accidentally scratched trim piece. Part ordered was not correct. Part that was ordered was the top panel that is the compressor cover. Need the trim piece above that (top grille filler) calling marcone to research. Spoke with Nancy, she researched and stated W10651740 is the part needed. ; ordrng 1 W10651740 (trim-cabnt)"

Near E Blanco Rd, Morawce, TX 78006
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Conducted diagnostics and found an error code F6 E4 User Interface/ACU state status mismatch. Need to replace Copernicus ACU and perhaps the UI.I ordered both.; ordrng 1 W11040197 (cntrl-elec) and 1 W11105016 (console)

Near Landmark Stone, Cibolo, TX 78108
Steven G.

Steven G.

RANGE WHIRLPOOL WGE555S0BS01 "Found gasket pins not pushed in, pushed in gasket pins unit good to go"

Near Running Springs Dr, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KSCS25FTSS01 Reset unit and icemaker kicked back on. Will call customer in the morning to verify the unit continues to make ice. Collected service fee.

Near Fossil Peak, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived at customer’s home. Jay was already there installing the door. The door comes with an icemaker. Close ticket.

Near Paddling Pass, San Antonio, TX 78253
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED8000DW4 Customer stated that the unit will work for a short period of time and then turn off. Found issue to be user interface and control. Ordering parts to resolve issue.; ordrng 1 W11050696 (console) and 1 W11133021 (cntrl-elec)

Near Bart Hollow, San Antonio, TX 78250
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4850HW0 Complaint is unit will not dry clothes. Tested dryer. Not Heating. Found bad heater element. Installed new element from truck stock. Dryer heating good. Good airflow. No issues during testing. Tested to complete. ; used 1 279838 (ELEMENT) from stock

Near Freedom Hills, San Antonio, TX 78242
Colton B.

Colton B.

DRYER WHIRLPOOL WED7300DW1 "Customer issue is that unit would not spin and no heat. Found issue to be a blown thermal fuse. Replaced fuse, unit now is operational. Recommend that customer also replace heating element. Ordering heating element and another fuse just in case the new one blows before we get back ; ordrng 1 279838 (element,heater) and 1 WP3392519 (thermal fuse), used 1 WP3392519 (FUSE) from stock"

Near De Zavala Rd, San Antonio, TX 78249
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Part sent was wrong part. Ordering correct part. ; ordrng 1 1901A (pump)

Near La Parada, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Complaint was washer not draining. Replace drain pump and unit now draining properly. Ran diagnostics. No error codes. Unit now working as design. Job complete

Near Hopes Ferry St, San Antonio, TX 78233
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that the issue is the unit is leaking from the front right corner. Found no leaks when running an inspection. No error codes in diagnostics. Unit appears to be fully intact with no damage. Left a leak pad behind with customer instructions to call if issue persists. Yes to survey.

Near Timber Haven, San Antonio, TX 78250
Colton B.

Colton B.

WASHER WHIRLPOOL WTW7000DW4 Issue was lid not locking and other error codes. Replaced control board and lid latch. Unit tested good.

Near Market Hill, San Antonio, TX 78256
Devon F.

Devon F.

DRYER WHIRLPOOL WED4815EW1 Customer complaint was unit not starting. Took back panel off and tested thermistor no continuity. Ordering new thermistor to resolve issue.; ordrng 1 WP3387134 (thrmst-fix)

Near Copper Cove, Converse, TX 78109
Devon F.

Devon F.

DRYER WHIRLPOOL WED7500GW0 Customer complaint was unit not starting. Found unit belt broken replaced belt with truck stock to resolve issue. Unit is operating as designed.; used 1 4392065 (REPAIR-DRYER) from stock

Near Park Crossing, San Antonio, TX 78217
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED6620HC0 "Checked dryer found. Unit not powering on. Preformed voltage checkeS. Found bad HMI. Ordering HMI and ACU just in case.; ordrng 1 W11160620 (HARNESS, UNIT INTERFACE ) and 1 W11170759 (ACU ) and 1 W11296385 (cntrl-elec)"

Near Piedmont Ave, San Antonio, TX 78203
Shawn W.

Shawn W.

WASHER WHIRLPOOL n/a I called a couple times and left messages. Knocked on the door twice between a 15 minute wait. Finally was able to speak with the client. She explained that she had cancelled this appointment months ago and that she does not need the service any longer. Job complete.

Near Ranger Oak St, Live Oak, TX 78233
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Unit is OOW, unit is not pushing out water through bottom spray arm. Arm sprayer is not obstructed ran water through sink faucet. Customer is going to look for newer dishwasher. Left survey example with customer, no email to add."

Near Blume Dr, Lytle, TX 78052
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS2 Checked ice maker found water level sensor not working properly. Ordering recirculating pump. Service call fee collected.; ordrng 1 W10747426 (pump)

Near E Hildebrand Ave, San Antonio, TX 78212
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW8500DC0 Electrical outlet was fine. Replaced power cord and control board. Ran diagnostics and had an old error code for F2 E1 UI stuck button . Ran Key activation and encoder test. Fully functional. Job complete

Near Blue Forest Dr, Schertz, TX 78154
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS03 Last tech found faulty compressor. Replaced compressor to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Jordan Pl, Boerne, TX 78006
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Wrong part was order. Ordering right part ; ordrng 1 W10545278 (drain hose) and 1 W10769066 (hose-fill)

Near Blanco Rd, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KDFE104DSS0 Replace dish washer top racks.no other issues. Job complete

Near Indigo Bend, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Calling techline due to reoccurring issues. Spoke with Rick, notated all done to this issue. Had me run test 59 ice box fan, stated there is excess water or moisture entering into ice bin. Then had me test ice box thermistor test 14. Stated has to be an issue with water supply of RO system. Refer to page 13 of use and care guide. Sr 7726288227Referred customer to customer service with file number. Per techline nothing else i can do at this point."

Near Cibolo Trace, Fair Oaks Ranch, TX 78015
Devon F.

Devon F.

MW-HOOD COMBO KITCHENAID KMHS120ESS5 Customer complaint was unit not heating replaced magnetron to resolve issue. Unit is operating as designed.

Near E Rosewood Ave, San Antonio, TX 78212
Steven G.

Steven G.

COOKTOP ELECTRIC JENN-AIR JID4436ES00 Checked cooktop found switch checked switch was good and getting 110 volts and 12 volts from magnet talked to Cathy from tech line we went over checks and now turning it over for review RS7725316330 and will let me know ; O-emld tckt

Near Granburg Cir, San Antonio, TX 78218
Devon F.

Devon F.

RANGE WHIRLPOOL WFG525S0HS1 Customer complaint was unit door falls apart.replaced glass door to resolve issue unit operating as designed.

Near Verona Way, San Antonio, TX 78259
Christian G.

Christian G.

VENTHOODS UNKNOWN UXT4236ADS2 Issue stated by customer: vent hood fan not working. Replaced switch and filter. Fan came in damaged(blades broken) are ordering parts.; ordrng 1 WPW10395033 (motor-fan)

Near Kosmas Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 Checked dishwasher. Ran diagnostics found drain pump intermittent. Ordering new drain pump.; ordrng 1 W10724439 (pump-drain)

Near Lakefront, San Antonio, TX 78222
Steven G.

Steven G.

WASHER WHIRLPOOL WFW92HEFC0 "Found bellows with mold, replaced bellows unit good to go."

Near Titan, Universal City, TX 78148

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