Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1340 customer reviews

Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Checked refrigerator. Frost build up in freezer. Air return was frozen over. Defrosted freezer and air return. Refrigerator is cooling as designed. No further issues with unit. job complete.

Near Star Oaks Dr, Elmendorf, TX 78112
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Educated customer on proper use of unit. Found water valve turned off under sink. Turned on water to resolve issues. Unit performing as designed. Yes to survey and leave behind.

Near Fredericksburg, TX 78624
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Tested all water features including icemaker fill test,all checked ok,customer to monitor unit"

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

LAUNDRY WHIRLPOOL NTC3500FW00 "Inspected unit for not starting,called tech line ,found E2 error abnormal drain,maintenance has drain hose hooked up to p-trap under sink like a dishwasher with no air gap,tech said customer to correct installation and to have drain hose installed correctly,unit checks ok,#7726374260"

Near Rebsamen Park Rd, Little Rock, AR 72202
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Inspected unit for not making ice, performed service diagnostics found recirculating pump reading reservoir is full when empty also found compressor not starting,put unit normal run called tech line (Kathy),tested voltages to pump,fill valve and compressor 120v checked ok,tech said to replace compressor and recirculating pump #7726371135; ordrng 1 W11325175 (RECIRCULATING PUMP ) and 1 WPW10605286 (compressor)"

Near AR-161, Scott, AR 72142
Doug M.

Doug M.

ICEMAKER WHIRLPOOL MFD2561HES "Inspected unit found ice in mold,cycled icemaker ice dumped icemaker filled,adjusted bail arm,customer to monitor"

Near Thousand Oaks Cir, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for noisy operation,found when in spin and agitate unit is making a screeching noise,remove belt to see if noise is coming from drive motor or gearcase could find noise put belt back on unit making noise,diagnosed to need drive motor and gearcase ; ordrng 1 W10890624 (motor-drve) and 1 W11255272 (gearcase)"

Near Choate St, Conway, AR 72032
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW "Plugged the appliance in to a 220 outlet, ran the appliance on different settings, the appliance is heating and working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "Installed part ordered, calibrated and performed a diagnostics test, the UI and appliance are working normal"

Near Mumphord St, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 Inspection of unit shows fitting for reservoir tank not seated all the way Causing drip from water filter compartment. Reset tube and feeding issue resolved

Near Violet Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

RANGE WHIRLPOOL WFG505M0BS3 Customer states that retailer will be exchanging for a new unit. Customer let me look at unit to determine issue. Issue found would be electrode for top right burner. Part that would be needed for repair is electrode part number W10515459.

Near Newberry St, Alice, TX 78332
Michael R.

Michael R.

MICROWAVE AMANA AMV2307PFB "Checked the switches, all is good. Ran the appliance numerous times, the appliance is heating and working normal"

Near Cypress St, Victoria, TX 77901
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "F7E1, F4E3 motor fault and heater fault. Gave customer price for repair. Customer will not go through with repairs."

Near Skysail St, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "The measured fill was not giving the right amount of water, calibrated measured fill and tested with a measuring cup. The measured fill and appliance are working properly"

Near Cherrystone Cir, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated unit ran verification cycle all issues have been resolved

Near Brahma Blvd, Kingsville, TX 78363
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Replaced evaporator cover and control board per service pointer, found fill hose leaking from wall to refrigerator replaced hose checked ok; used 1 29000406F (FILL TUBE ) from stock"

Near Harvest Hills, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer said she rescheduled for tomorrow.

Near Fawn Ridge, Cibolo, TX 78108
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320MOEW2 Customer confused about gasket thought was incomplete. Customer also complained about cycling. Explained to customer that unit is working as should.

Near Granite Shoals, San Antonio, TX 78244
Steven G.

Steven G.

DRYER WHIRLPOOL WED4815EW1 "Found belt Broken and pulley broken as well, replaced pulley and belt, unit operating as should now.; used 1 4392065 (REPAIR-DRYER) from stock"

Near Toledo, OH
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUID508HPS "Issue was a dented door panel. Replaced panel, unit looks good. Customer inspected before we left."

Near Chelsea Green, San Antonio, TX 78257
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Replaced valve and gearcase. Recalibrated as per instructions in service mode. Issue resolved.

Near Steeplebrook, Spring Branch, TX 78070
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Issue was a no heat dish washer. Replaced heating element, unit now heats. "

Near Alder Woods Rd, Boerne, TX 78006
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE204ESS1 Last trip found faulty electronic control and pump and motor. Per Sb web electronic control covered until 10/31/2021. Quoted 377.12 for pump and labor. Customer wanted to proceed with repair. Replaced pump and motor and electronic control to resolve the issue. Unit is functioning as designed now. No further issues at this point. Pump and motor now has 1 yr part warranty as of today. Labor warranty for 90 days. Collected P&L plus tax. Will called parts @ SSB; pckd up 1 W10854225 (cntrl-elec) and 1 WPW10605058 (pump&motor)

Near Miller Springs, Boerne, TX 78006
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED8500DC1 Ran diagnostics and revealed error codes F4E3 F2E1 F4E4. Restricted air flow and line voltage issues. Checked breaker and voltage at terminal block. Checks ok and heater is working. No further issues at this time. Collected service call.

Near Caen, San Antonio, TX 78250
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HW3 Replaced filter board and unit is operating normally at this time.

Near Vance Jackson Rd, San Antonio, TX 78230
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced broken ice container, unit is working correctly."

Near Chilton Hall, San Antonio, TX 78253
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Issue was that ice maker keeps dropping power. Replaced control board and transformer to resolve issue. Unit tested good.

Near Fairway Run, Fair Oaks Ranch, TX 78015
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FBS00 Issue stated by customer: ice maker not making any ice. Replaced ice maker. Successful call for ice and harvest cycles. Unit test good. Informed customer of survey.

Near Aurora, San Antonio, TX 78228
Jim G.

Jim G.

WASHER MAYTAG MVWB835DW4 Replaced inlet valve. Issue resolved. No squealing thereafter. Did inform customer that issue might be due to water source.

Near Mountain Dr, Spring Branch, TX 78070
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Client was concerned that heat coming out the bottom of the oven was not normal. I checked the temperature on the floor of this in cabinet oven and the temperature reached 87 degrees F once the oven reached 350 degrees F. I showed the client that the main oven vent is located on the bottom of the oven and that it allows the inlet of fresh air into the cooling system and that the outlet of hot air from the cooling system is normal. Unit is Fully operational. Job complete.

Near Foxbrook Way, Cibolo, TX 78108
Adam H.

Adam H.

WASHER WHIRLPOOL WFW85HEFW1 Inspection of unit shows tear or rip on Bello. Replace Bello to resolve issue; ordrng 1 W10237502 (clamp) and 1 W10237503 (clamp) and 1 W10474367 (bellow)

Near Meadowbrook Rd, Bishop, TX 78343
Adam H.

Adam H.

DRYER WHIRLPOOL WED85HEFW2 Inspection of unit shows error code for L2 line voltage error. Replace motor and control board to resolve issue.; ordrng 1 W10211915 (blower wheel) and 1 W10806758 (motor-drve) and 1 W10847936 (cntrl-elec)

Near Meadowbrook Rd, Bishop, TX 78343
Shawn W.

Shawn W.

REFRIGERATOR MAYTAG MSS26C6MFZ00 The motor and ice maker are working fine. The client informed me that the unit made ice and dispensed ice as normal since our last visit. I explained to our client that the bottom of the bucket can get clumped up at times if it has not been used in awhile and to occasionally clear the bottom of ice. Temperatures were normal. Conducted diagnostics and found no errors. Fully operational. Job complete.

Near Selma, TX 78154
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Inspected unit, ran test on icemaker. Found issue to be with valve. Replace to resolve this issue.; ordrng 1 W10701640 (valve)"

Near Rock Crest Dr, Corpus Christi, TX 78414
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KUDS30IXBL1 "Tested dishwasher. No power to control. Found bad fuse. Reset fuse. Dishwasher powered on. Ran full diagnostics. No issues. Customer wants to replace fuse. Used fuse from truck stock. Tested dishwasher. No issues during testing. Unit is working properly. Collected service fee, parts, and labor. Job complete. ; used 1 W10402110 (FUSE) from stock"

Near Bridgewater Dr, San Antonio, TX 78209
John L.

John L.

COOKTOP KITCHENAID KICU569XBL "Inspected unit, unit not powering on. Unit has voltage to unit. Issue with board, replace to resolve.; ordrng 1 W10607550 (module) and 1 W10607550 (module)"

Near Purdue Rd, Corpus Christi, TX 78418
Christian G.

Christian G.

WASHER WHIRLPOOL WTW4915EW1 Issue stated by customer: washer not operating at all. Found F5E2 error. Small object in lid lock. Cleared codes. Ran washing machine through diagnostics. Unit test good. Informed customer of survey.

Near Rollins Ave, San Antonio, TX 78228
John L.

John L.

ICEMAKER KITCHENAID KUIX305ESS2 "Inspected unit, found that pump not reading water level correctly. Also no power being sent to valve to allow for water to dispense.; ordrng 1 W10485960 (cntrl-elec) and 1 W10747426 (pump) and 1 W10870921 (valve)"

Near Blue Heron Dr, Rockport, TX 78382
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS00 "I explained to client that the temperature in the oven is normal and that once the preheat reaches the desired temperature on the display it will take about 5 minutes for the actually temperature to balance. I called Tech-Line to address the clock issue because the client was experiencing an adjustment of clock time of up to 8 minutes over approximately a month period of time. Rich from Tech-Line was able to explain that if the unit is not set for WiFi it will effect accurate time. I called Connectivity Team at Whirlpool up to three times to get the client connected and functioning. The connect team seems quick to try and get you off the phone. Then, there is something that will not work. Currently, the client has the app and it is connected to the oven, However, it does not seem to be operating remotely and correctly. Tried to call a third and fourth time to the connectivity teams and was sent to a voice mail. Called TJ at Tech-Line instead to p

Near McCulloch Glenn, Schertz, TX 78108
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Wrong part ordered. Ordering correct part to resolve issue. Shelf is PSP item.; ordrng 1 W11253602 (cover)

Near Chena Lake, San Antonio, TX 78249
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The noise was coming from the evaporator fan, no ice on the evaporator. Ordered evaporator fan and rescheduled customer ; ordrng 1 WP2315549 (evap fan motor)"

Near Winston Ct, Victoria, TX 77904
Jim G.

Jim G.

RANGE WHIRLPOOL WFE320M0ES2 Examined unit and determined that the broiler element is faulty. Ordering part. Voltage tests indicate faulty control. ; ordrng 1 W11122560 (cntrl-elec)

Near Overlook Loop, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4816FW2 "Removed jeans from underneath agitator, calling Lowe’s extended warranty for proper dispatch to appliance care. Unit is good to go. Tested unit through diagnostics, ran full spin and heavy agitation. No errors occurred."

Near Timber Lodge, San Antonio, TX 78250
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW94HEXW2 Checked washer. Tub to pump hose damaged. Ordered replacement. Rescheduled 11/15. Quoted 60.25 for P+L; ordrng 1 W10467168 (HOSE)

Near Antigua, San Antonio, TX 78259
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Upper rack falling down. Found cause to be broken adjusters. Used adjusters kit from stock to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 W10712394 (ADJUSTER) from stock

Near Leather Leaf, Boerne, TX 78006
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF56R16DW04 Last tech found faulty compressor. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind unit is under warranty per serial number.

Near Old Blanco Rd, Kendalia, TX 78027
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced the door handle that was previously damaged. No further issues at this time.

Near Silver Mist Way, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRFC704FPS03 Checked refrigerator door ice maker. Bin made ice prior to visit. Ran harvest cycle found no other issues. Good water flow to dispenser and ice maker. Job complete.

Near Lionheart Park, San Antonio, TX 78240
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFX2897DRM02 Confirmed issue was due to faulty freezer light module. ; ordrng 1 W11205083 (module)

Near Retama Ridge, Bulverde, TX 78163
Ivan B.

Ivan B.

WASHER MAYTAG MVWC360AW0 Checked washer. Washer leaking from drain pump assembly. Ordered replacement. Rescheduled 11/15 cuts would like an afternoon appointment.; ordrng 1 W10004910 (SCREW) and 1 W10276397 (DRAIN PUMP ASSEMBLY)

Near Huebner Rd, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX6STBW0 "Arrived at customer house. Asked customer if appliancehad any extended warranties. Customer stated dryer had 10 year warranty. Advised customer it was a parts specific warranty and that there is a service call, parts and labor fee customer could not afford fees. Job complete."

Near Cherrybrook St, San Antonio, TX 78238
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Last trip found faulty EVAP thermistor. Replaced EVAP harness to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Camino Tower, Boerne, TX 78015
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH32519FB0 "Old light was broken off in holder, need to remove old light and install new light from truck stock. ; used 1 8206232A (LIGHT BULB) from stock"

Near Gully Hill, San Antonio, TX 78253
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDF520PADM7 Checked dishwasher. Fill valve assembly cracked. Ordered replacement. Rescheduled 11/15; ordrng 1 W10327250 (FILL VALVE ASSEMBLY )

Near Worth Pkwy, San Antonio, TX 78257
Jesus C.

Jesus C.

RANGE KITCHEN AID KFGD500ESS04 Complaint is upper oven will not bake. Broil is good. Tested bake on upper oven. Igniter is not powering on. Good power to igniter. Igniter is reading open. Will order new igniter. ; ordrng 1 WPW10324738 (igntr-oven)

Near Arvin Dr, Terrell Hills, TX 78209
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Customer stated that the issue is the unit is rocking in spin cycle. Found issue to be faulty suspension. Ordering parts to resolve issue. ; ordrng 1 W11130362 (suspension)

Near Royal Hunt, San Antonio, TX 78250
Devon F.

Devon F.

RANGE JENNAIR JJW8430DDS Customer complaint was unit display was unresponsive part is discontinued gave cus the part number and told them if they could find it call us back to install cus agreed. Collected 113.66 service call.

Near Clementson Dr, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Issue is unit was not turning on. replace control board. Unit was not turning on due to bad wall outlet. It will go from 90v to 20v. Not able to go to 120v. Told costumer about it. Used a extension cord to check unit from different outlet. Unit is working good. Ran diagnostics. no error codes. No other issues. Job complete

Near Laureate Dr, San Antonio, TX 78249
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL CAE2795FQ0 Issue unit not draining. Ran diagnostics. Found bad drain pump. Ordering new drain pump ; ordrng 1 W10276397 (pump) and 1 W10850396 (cntrl-elec)

Near Perrin Beitel Rd, San Antonio, TX 78217
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Customer complaint is of a loud buzzing noise coming from the back of the unit. Buzzing is coming from the vibration of the compressor on the cardboard underneath the compressor and the cardboard touching the compressor on the back of the unit. Cut a small hole so that the compressor is no longer touching the cardboard on the back of the unit, and placed some foam padding under the compressor frame. Unit is no longer vibrating as it was. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."

Near Argos Star, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WTW57ESVW0 Issue was unit making loud noise when starting cycle. Tested unit will hear sound sometimes. Called tech line. Was told might be the clutch. Check Under unit to observe clutch no noise from there. Unit is working as design. Told costumer. Sr 7726367357. Service call collected

Near Winfield Blvd, San Antonio, TX 78239
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint is that the refrigerator and freezer sections are no longer cooling. Called techline and spoke with Steve, says to have sealed system tech come out and recheck the unit. Recommends charging to 140 psi with nitrogen. Also states to use a bubble leak detector on the compressor and exposed joints, and under where the connector is attached to the compressor.; O-emld tckt"

Near Goldhurst Ln, San Antonio, TX 78251
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: lights in fridge flickering on and off. Replaced all three lights. Unit test good. Informed customer of survey.

Near Armor Arch, San Antonio, TX 78254
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW560CHW0 Checked washer. Control not accepting any selections. Control bad. Ordered replacement rescheduled 11/15; ordrng 1 W11329046 (ACU)

Near Worth Pkwy, San Antonio, TX 78257
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit not dispensing ice. Finding issue to be weak auger motor and gears in ice bin to be stripped. Needs Auth. ; rqstng P&A on 1 W11185686 (ice-contnr) and 1 WPW10309868 (motor)

Near Water St, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator. Found no ice in ice bin. Ran harvest cycle. Harvest cycle passed. There was good water flow to ice maker. No error codes for ice maker. Refrigerator working as designed. Collected service call fee. Job complete.

Near Clay, San Antonio, TX 78204
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0EB2 Complaint is that the front right burner is not coming on. Verified issue. Need to order front right burner.; ordrng 1 W11047722 (elmnt-surf)

Near Richland Hills Dr, San Antonio, TX 78251
Christian G.

Christian G.

RANGE WHIRLPOOL WFC310S0EB3 Issue stated by customer: elements won’t heat up all the way. Ran unit through diagnostics to verify. Voltage tests good. Ordering service pointer kit.; ordrng 1 W11371990

Near Old Tezel Rd, San Antonio, TX 78250
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Belt was damaged. Installed new belt from truck stock. Tested dryer. No issues. Tested to complete. ; used 1 4392065 (REPAIR-DRYER) from stock

Near Richland Hills Dr, San Antonio, TX 78251
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Customer issue is a leaking dishwasher. Called techline and spoke to Cathy who recommended a clear door to gauge whether the spray arm is causing issue. Ordering one and returning Friday. Send without cover.; ordrng 1 W11179175 (tool) and 1 W11245091 (cover)

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC704FBS02 Checked refrigerator ice maker found no error codes. Ran harvest cycle indicated pass 5 times. No other issues with refrigerator checks good. Job complete.

Near SW Loop 410, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHW0 Issue was unit leaking water. Found bad sump motor assembly not attaching right due to broken latch. Ordering parts also found broken console. ; ordrng 1 W10897417 (console) and 1 W10917114 (pump&motor)

Near Kingsbury Wood, San Antonio, TX 78240
Steven G.

Steven G.

VENT HOOD WHIRLPOOL UXL6036YSS0 Partner Team called about wire harness is not available for Vent a Hood advised Whirlpool tech line to Dustin and Agreed to change out RS

Near Monteverde Way, San Antonio, TX 78259
Devon F.

Devon F.

WASHER MAYTAG MVWC465HW0 Last visit tech line suggested wiring harness and capacitor replaced both now unit will stay on sensing fill for 10 mins then shut off and drain continuously. Called tech line spoke to Steve 7726284739 he suggested replacing control board again. Ordering new control board to resolve issue. And a gear case just in case.; ordrng 1 W10870912 (gearcase) and 1 W11218739 (cntrl-elec)

Near Stormy Trail, San Antonio, TX 78247
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Issue was unit keep turning off. Reset breaker and ran a quick cycle. But did notice I couldn’t get on diagnostics do to bad control board. Ordering new part; ordrng 1 W11329112 (cntrl-elec)

Near Tranquille Pl, San Antonio, TX 78240
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced tub and control. All checks ok.

Near W Lee Hwy, Wytheville, VA 24382
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Evaporator cover is full of ice, do not hear fan running. Will need to order cover evap and defrost unit next appointment. Ran test 3 and it should fridge thermistor reading 18 degrees. Need to replace cover evaporator. Checked 3 way valve, checked good. Newest version of control board installed. Fan turns on during test 40. Unit is on a 8hr defrost. Calling techline, Robert is assisting and is pulling up an S code S15330 (2Xlabor) that calls for main control and cover evap replacement. W11376817A SR7726363069; rqstng P&A on 1 W11376817A (CONTROL/EVAP COVER)"

Near Fox Meadow Dr, San Antonio, TX 78251
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDT710PAHB1 Replaced element. Adjusted high limit thermostat connection to make sure proper connection. Ran test cycle. All checks ok at this time.

Near Lakemont Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB855DC4 Should be under extended warranty. See pics for receipt. Found no power to left leg. Right leg is good. Need 120 on left leg and 240 between the two. Cx to call electrician.

Near Harborwood Rd, Salem, VA 24153
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW8500DC Collected service charge with ticket #63841 (2nd appliance). Ran diagnostics and got error codes F2E1 F6E3 F6E2. Indicates the unit needs a new user interface and control board. Ordering parts to resolve issue. CRP the parts per DH.; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)

Near Caen, San Antonio, TX 78250
Doug M.

Doug M.

WASHER MAYTAG MHW3505FW0 "Replaced drain pump due to motor locked up not allowing unit to drain,tested unit operation checks ok"

Near Park Ave, Hot Springs, AR 71901
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Called customer no answer, arrived at house and knocked on door. No answer, called customer again, she did answer and said she had an appointment and could not get home in time. Will call office to reschedule appointment. ; saved tckt"

Near Bricewood Run, San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFE510S0HB1 "Complaint is of dented control panel. Unit is more than 30 days old, part is only needed if maintenance goes through with repair. Quoted cost of part only, without tax.; ordrng 1 W11242068 (panl-cntrl)"

Near Richland Hills Dr, San Antonio, TX 78251
Richard G.

Richard G.

FREEZER WHIRLPOOL WZF34X18DW03 "Customer complaint is that the freezer is only pushing out warm air and freezer is not getting cold. Ran unit through diagnostics and all steps passed. Opened back of unit and found compressor to be very hot to the touch. Does not sound or feel like it is kicking on. Called techline, spoke with Ed. Condenser fan is running. Proper voltage going to compressor. Bad overload relay or compressor is locked up. Per Nik, ordering start device before going to sealed system tech. file number 7726365437; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"

Near Canton Field, San Antonio, TX 78245
Doug M.

Doug M.

FREEZER WHIRLPOOL WRX735SDHZ02 "Inspected unit for frosting in freezer found minimal frost on top center in front by door,found gasket had a slight bow in it allowing warm air in,heated gasket with hair dryer to soften gasket,gasket now seal to cabinet,operation checks ok"

Near Teleno Ln, Hot Springs, AR 71909
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Unit stopped functioning, no cool/ lights. Customer unplugged unit and plugged back in, unit began functioning. Finding issue to faulty electronic control. Ordering board to resolve the issue. ; ordrng 1 WPW10675033 (cntrl-elec)"

Near Nichols Pass, Boerne, TX 78015
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Verified issue is a black LCD. Ordered part. ; ordrng 1 W11333816 (UI CONSOLE) and 1 W11342846 (CONTROL BOARD)

Near Thunder Oaks, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found left end cap broken on deli drawer, right gasket has some tears in it and the rail mullion is not working. ; ordrng 1 W10830055 (gasket-fip) and 1 W10874836 (endcap) and 1 WP12722815AP (rail-mulln)"

Near Co Rd 3821, San Antonio, TX 78253
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not completing cycles correctly,performed service diagnostics found no error codes,performed manual test found hot water side not working,removed hot water line found no hot water coming from house supply,informed customer to call plumber to get issue resolved,verified normal operation unit checks ok"

Near Iron Horse Rd, Little Rock, AR 72223
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Checked ice maker found ice in bin. Found recirculating pump intermittent. Ordering new pump.; ordrng 1 W10747426 (pump)

Near Laurel Heights Pl, San Antonio, TX 78212
Steven G.

Steven G.

WASHER WHIRLPOOL WTW7500GC0 Checked washer found broken dispenser and support rods broken ordered.; ordrng 1 W11033536 (SUPPORT TUB) and 1 W11042243 (DISPENSER )

Near Fair Ave, San Antonio, TX 78210
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW Issue was that the lid lock was not unlocking or locking. Ordering a new lid latch and control to resolve issue.; ordrng 1 W10404050 (lid lock) and 1 W10634026 (cntrl-elec)

Near Rim Dr, San Antonio, TX 78257
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Replaced thermostat due to heat element not cycling off correctly,tested unit operation checks ok"

Near Parkway St, Conway, AR 72034
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4955HW1 Tested washer. F0e5 code. Basket is spinning good while empty. Will go off balance with any clothing. Ordering new suspension. ; ordrng 1 W11159470

Near Broadway St, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB8989SHZ0 Checked dishwasher found support bracket bent. Ordering new support assembly.; rqstng P&A on 1 W10681564 (support)

Near Austin Hwy, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW Tested washer. Found bad capacitor. Ordering new capacitor. ; ordrng 1 W10866250

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HW0 "Tested washer. No stored error codes. Ran diagnostics cycle with no issues. After running 3rd test cycle. Unit gave F1E1 code. Ordering new acu ,filter ,and UI. ; ordrng 1 W11219530 and 1 W11294861 and 1 W11329040"

Near Perch Meadow, San Antonio, TX 78253
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHENAID KODE500ESS004 "Bottom door outer glass shattered. Require part number W10771242, needs authorization due to part cost and oversize shipping fee.; rqstng P&A on 1 W10771242 (glass-door)"

Near Rim Dr, San Antonio, TX 78257
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Both door handles are damaged. Ordering both handles and screws. ; ordrng 4 W10460893 (screw)s and 1 W11045530 and 1 W11045530

Near Richland Hills Dr, San Antonio, TX 78251
Uriah B.

Uriah B.

FREEZER WHIRLPOOL 253.284528 "Ohm on compressor 16, 10, 12No power to compressor. Each time the unit is plugged in the display says something different. Needs control. Cx aware that control is first step. And cannot be returned. 297366200Labor; ordrng 1 297366200 (control-electronic)"

Near Draper Rd SW, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 As noted in previous visit. Supply line to the valve is braided stainless. Cx needs to change line to 1/4 vinyl to install pressure reducer; saved tckt

Near Trillium Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFC150M0EW3 "120 present at each element, but not 240. Needs control board.; ordrng 1 W11122557 (cntrl-elec)"

Near Lancing Dr, Salem, VA 24153
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not draining found drain pump not turning on,found broken wires in wire harness to drain pump not allowing drain pump to turn on,diagnosed to need wire harness ; ordrng 1 W11227372 (harns-wire)"

Near Turpen Ln, Hot Springs, AR 71901
Doug M.

Doug M.

RANGE AMANA AGR6603SFW2 "Called tech line to document after research has been done for parts.tech (Adrian) suggested ordering cooktop maybe wrong cooktop installed at factory,per file #7726366052; ordrng 1 W11213959 (cooktop)"

Near N Spruce St, Little Rock, AR 72205
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The freezer module has failed. ; ordrng 1 W11205083 (module)

Near Brooklyn Rd, Fairlawn, VA 24141
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 F9e1F5e1Needs new pump and motor as it is leaking. ; ordrng 1 W11087376 (pump&motor)

Near Crosscreek Dr, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 The compressor is running but isn’t cooling and seems to be inefficient. We will replace the compressor and RC evaporator. There is likely a leak in the RC evaporator ; rqstng P&A on 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Eveningwood Ln, Roanoke, VA 24019
Chris S.

Chris S.

COOKTOP WHIRLPOOL CVGX2423B The left front burner valve isn’t working. The part is listed as NLA ; ordrng 1 71002776 (BURNER VALVE )

Near Misty Mountain Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door caved in at switch. Switch not triggering correctly because of it. Placed temporary pad there to trigger switch. Needs new door. ; ordrng 1 W11307224 (dor-fip)

Near Rorer Ave SW, Roanoke, VA 24016
Chris S.

Chris S.

MICROWAVE WHIRLPOOL GMC305PDB6 The hinge springs are broken; ordrng 2 WP4451009 (spring)s

Near Misty Mountain Ln, Roanoke, VA 24012
Chris S.

Chris S.

M/W OTR KITCHENAID KMHS120ESS5 The transformer is making a lot of noise during a heat cycle. When I unhook the magnatron it is quieter but still louder than expected. ; ordrng 1 W10818686 (magnetron)

Near Ran Lynn Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS1 Needs left rear element and switch.Cx calling in dispatch to Lowe’s Warranty. Please preorder parts.; ordrng 1 WP3149404 (switch-inf) and 1 WPW10342780 (elmnt-surf)

Near Parkview Dr, Blue Ridge, VA 24064
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, found issue to be with icemaker. Replace icemaker to resolve this issue; ordrng 1 W10746960 (icemaker)"

Near Frio Dr, Portland, TX 78374
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRB322DMBM00 Replaced baffle motor and freezer door gasket. All checks ok at this time.

Near Parkview Dr, Blue Ridge, VA 24064
Chris S.

Chris S.

WASHER MAYTAG MHW6630HC0 Customer found and removed a piece of paper from the water dispenser area. There has been no water leak leak since I checked and cleared error codes. Also calibrated unit. All operations check ok.

Near N Broad St, Salem, VA 24153
John L.

John L.

RANGE WHIRLPOOL WFE320M0ES1 "Installed elements, while installing found that fourth element went out on unit during time in between visits . Will need to order and install to resolve.; ordrng 1 8273994 (surface element)"

Near Escondido St, Portland, TX 78374
John L.

John L.

DRYER ROPER RED4516FW "Inspected unit, found felt seal to be torn causing issues. Also motor not spinning as should, as well as issues with fan wheel. Replace to resolve these issues.; ordrng 1 694089 (sub 279711) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 1 W10803476 (brng&seal)"

Near Lakeview E Dr, Ingleside, TX 78362
Uriah B.

Uriah B.

RANGE WHIRLPOOL WGE745C0FS01 "Replaced glass door, spacer and handle."

Near S Oakwood Rd, Troutville, VA 24175
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW1 Pulley bolt loose. Rubbing on the pulley guard. Tightened nut.

Near Belle Ave NE, Roanoke, VA 24012
John L.

John L.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Inspected unit, not getting power to board. Unit has proper voltageReplace board to resolve issue.; ordrng 1 W10919360 (cntrl-elec) and 1 W10921570 (console)"

Near County Rd 3501, Taft, TX 78390
Uriah B.

Uriah B.

I-ENABLED DW WHIRLPOOL MDB4949SHZ0 No error codes. Unable to reproduce issue while in home. Cx to continue to observe. Ran diagnostics. No errors found. Ran through fine.

Near Signal Hill Ave NW, Roanoke, VA 24017
John L.

John L.

RANGE WHIRLPOOL WFE505W0HB0 "F3E0 oven sensor, F2E0 shorted key. Ohm’d out sensor, was not reading proper ohms will need to replace. Powered down unit, shorted key returned after power down. Replace board to resolve.; ordrng 1 W10181986 (sensor) and 1 W11038140 (cntrl-elec)"

Near County Rd 2381, Sinton, TX 78387
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 The led modules were not working. I replaced the 3 led modules. All operations check ok. ; pckd up 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near Hunting Hills Cir, Cave Spring, VA 24018
Chris S.

Chris S.

RANGE KITCHENAID KERS505XSS03 Installed the cook top. All operations check ok.

Near Westward Lake Dr, Salem, VA 24153
Michael R.

Michael R.

DRYER WHIRLPOOL WED7500GC0 "Attempted to install new console but it was just the console shell without the UI. Installed the new control to see if it would correct the problem, didn’t correct the problem, put the old control back in place. The issue is in the UI, ordered the correct part and rescheduled the customer. ; ordrng 1 W11124268 (console)"

Near Tuscany Dr, Victoria, TX 77904
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 "Replaced exhaust, duct lint, housing. Vibration still there. The only thing that I can tell resolves the issue Is upward pressure on the exhaust pipe. No approved part I am aware of exists to put that pressure on pipe."

Near Olde Tavern Rd, Roanoke, VA 24019
Chris S.

Chris S.

RANGE GE JS750SF3SS Installed control and checked operation. Broil element is getting hot now. Customer will observe.

Near Stafford Dr, Christiansburg, VA 24073
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7500GC0 "The inlet valve is not closing causing the water to drip inside the basket, ordered part to resolve issue ; ordrng 1 W11165546 (valve)"

Near Louie Walker Rd, , TX 77979
John L.

John L.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Part to handle had came loose, was able to replace handle and properly secured it. Issue resolved."

Near Elgin St, Corpus Christi, TX 78405
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF606ESS01 Inspection of unit shows door and door hinge as well as Molean railing all need to be replaced door not sitting correctly unit was floor model. Set a return date for installation when door is available. Doors considered X parts will not let me schedule that far out for a return visit.; ordrng 1 W10549590 (door-ice) and 1 W10634614 (dor-fip ss) and 1 W10691543 (hinge-door) and 1 W10691675 (hinge-door) and 1 W10705239 (grommet) and 1 W10732518 (hing-bushg) and 1 W10733652 (rail-mulln) and 1 W10734554 (block-piv) and 1 W10737410 (washer) and 1 W10873944 (gasket-fip)

Near Greenbriar Dr, Corpus Christi, TX 78413
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED7000DW2 Customer stated that the issue is the unit will not tumble. Ran diagnostics and rebuild error code F4E4. Indicates an issue with voltage to the unit. Found issue to be damaged terminal block. Ordering parts to resolve issue.; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)

Near Market Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called techline spoke to Robert. 7726269133; ordrng 1 W11232485 (WATER TUBE)

Near Flying Cir, Helotes, TX 78023
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB765FW3 Install components calibrated and verification cycle issue resolved

Near S 23rd St, Kingsville, TX 78363
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW1 Information provided on ticket shows unit as out of warranty. Customer states she has warranty on this unit until 2020 informed customer that if that is the case she would have to Lowes submit request through proper channels in order for warranty information to be provided.

Near Sir Jack St, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC5 Inspection of unit shows error code for stuck button. Testing of component shows interface working as designed. Customer complaint of clicking noise during spin cycle. Both manual and automatic testing of unit shows no abnormal noises. Calibrated unit and ran verification cycle. Cannot duplicate customers complaint. Issue resolved

Near Kennsington Ct, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW8500DC2 "Installed housing, tested after installation. Not detecting any more leak. Issue resolved."

Near Seco Dr, Portland, TX 78374
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE770H0FZ2 Customer stated that the issue is the broil element is nonfunctional. Ran diagnostics and there were no error codes. Checked voltage on the control board and it was not returning 240 when engaged. Ordering new control to resolve issue.; ordrng 1 W11308431 (cntrl-elec)

Near Green Glen Dr, San Antonio, TX 78255
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC5 Install components calibrated unit ran verification cycle issue resolved

Near Labonte Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer explained that unit was making ice again, checked out unit. Unit working as should."

Near San Saba Dr, Portland, TX 78374
John L.

John L.

WASHER WHIRLPOOL WTW8040DW "Installed housing and control. Recalibrated unit, tested after install. Issue resolved."

Near Black Diamond Rd, Portland, TX 78374
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF606ESS01 Install components issue resolved. Advise customer of 24 hour wait. For unit to come back to temperature

Near Greenbriar Dr, Corpus Christi, TX 78413
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "Verified F3E1, checked voltage at J14 pin 1 not getting 5 volts which calls for a water level sensor replacement. Found harness damaged going to control board. ; ordrng 1 W11316246 (switch-wl) and 1 W11316252 (harns-wire) and 1 W11316253 (harns-wire)"

Near Co Rd 4722, Castroville, TX 78009
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WMH31017HS Customer complaint was unit hood light won’t come on ordered new lamp and holder same issue checked for continuity and 120vac both pass called tech line spoke to David 7726346003 he suggested control board.; ordrng 1 W11175576 (panl-cntrl)

Near Overlook Loop, San Antonio, TX 78259
Adam H.

Adam H.

RANGE AMANA AER6303MFS1 Sr#7726351142. Sr#7725038839. Inspection of unit comes back with error code F3E0. Upon further inspection of unit has been determined that oven is infested with roaches pictures in SD-QuickPic. Inform customer because of a roach infestation warranty for unit has been voided. Call tech line to document this issue first SR number is for them. Second SR number is for partner team partner team states customer will have to have proof of professional pest control documentation showing that they have sprayed for roaches and that they would after that point pick up the cost of the repair and parts.

Near Prince Dr, Corpus Christi, TX 78412
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Small crack on freezer liner. Crack is on bottom center towards the front. Called techline. Suggest using liner repair kit to correct issue. Sr 7726346362Pn 8201700Pn 8212572; ordrng 1 8201700 (repair kit) and 1 8212572 (repair kit)

Near Wildcat Canyon, San Antonio, TX 78252
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FMDB01 Well trying to authenticate unit numbers given on work order don’t even come close to actual numbers on the units pictures in SD-QuickPic. Instructed customer to contact third-party warranty and get Job re-dispatched with correct information. Contacted AE on this issue

Near E Ave E, Robstown, TX 78380
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Went into diagnostics, everything checks out, temperatures are accurate. Advised the customer to rearrange the items on the top shelf, the taller items are not allowing the air to flow evenly through out the RC, the appliance is working normal"

Near Golden Glow Dr, Victoria, TX 77905
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW1 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues, appliance is working normal"

Near E Rosebud Ave, Victoria, TX 77901
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL GD5RHAXNT01 After checking unit with black light found die on Evaporator. Evaporator still getting full frost.; ordrng 1 2188823 (evaporator)

Near W Mayfield Blvd, San Antonio, TX 78221
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Customer complaint was unit does not have sound, cut power to breaker to reset oven. Problem resolved. Unit is operating as designed."

Near Olive Way, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB3 Removed back panel checked for 240 volts on terminal block wire all good to control board no power to light and oven from control board. Ordered new control board rescheduled appointment for this Thursday 11/14/2019 ; ordrng 1 W11122555 (cntrl-elec)

Near Paradise Rd, San Antonio, TX 78244
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBC207KBL03 Issue was a cracked inner glass panel. Unit will need new inner glass. Gave Loreta estimate of 191.88 after service call. Collected service call. Ordering glass and returning. ; ordrng 1 WP4449259 (glass-door)

Near Dietz Elkhorn Rd, Boerne, TX 78015
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW7000DW4 Ran diagnostics and error code revealed was F0E3 Indicating a basket overload. Ran automatic test cycle to ensure our unit functioning properly. Unit tested good with no further issues at this time.

Near Milsa Dr, San Antonio, TX 78256
Tommy B.

Tommy B.

DRYER MAYTAG MEDC465HW0 Customer stated that the issue was the unit was squeaking when it was turned on. The noise was worse under a full laundry load and also progressively increased in volume over time. Found issue to be faulty roller. Swapped out both rollers to resolve issue and also swapped the belt. Unit tested good now with no further issues. Yes to survey.; used 1 4392065 (REPAIR-DRYER) from stock

Near Branson Falls, San Antonio, TX 78255
Ivan B.

Ivan B.

WASHER MAYTAG LAT9700AAW Replaced belts and ran test cycle. Unit ran well with no grinding or noises. Customer wanted to buy second set of belts to keep for later use if needed. No further issues at this time. Yes to survey and leave behind.

Near Happy Trail, Shavano Park, TX 78231
Christian G.

Christian G.

RANGE WHIRLPOOL WGG745S0FS02 Issue stated by customer: Grate hinge mechanism not holding grate open. Replaced grate. Unit good. Informed customer of survey.

Near Lovela Bend, San Antonio, TX 78254
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG97US6HS Replaced main harness and tested all burners to complete. Unit is working as designed. Job is complete.

Near Texas Bend, , TX 78253
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced wire harness and control. While running more test found the float switch was not installed correctly. Fixed issue and tested unit to complete. Unit is good to go.

Near Bandera, TX 78003
Richard G.

Richard G.

VENT HOOD WHIRLPOOL WVU37UC0FS0 "Replaced capacitor and transformer. No change. Called techline, spoke with David, unit is hooked up to an arc fault breaker and needs to be changed to a standard breaker. Per David, no appliances should be put on a GFCI or arc fault breaker. File number 7726347124."

Near Falls Summit, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Unit not dispensing water or making ice. Found faulty filter housing and clogged reservoir. Ordering both parts to resolve. ; ordrng 1 W11172791 (housing) and 1 W11216941 (reservoir)

Near Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WFC150M0EW1 "Customer issue is a broken LF burner. Replaced burner, unit testing good."

Near San Mirienda, Boerne, TX 78015
Justin  R.

Justin R.

COOKTOP ELECTRIC KITCHENAID KICU509XBL Found right side control board having faulty issues. Need to order control and replace. Ordering display as well. ; ordrng 1 W10396615 (display) and 1 W10857232 (module)

Near Black Bass Rd, Lakehills, TX 78063
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER ROPER RTW4516FW2 Issue was unit leaking from valve. Replace water valve. Ran diagnostics No error codes. Didn’t notice any more leaking.

Near Lazy Oaks Dr, San Antonio, TX 78217
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

RANGE KITCHENAID KCGD506GSS00 Issue was burner stays on. Found gas not shutting off on burner. Bad orifice and bar ignitor. Ordering parts ; ordrng 1 W10827697 (holder-orf) and 1 W10876261 (igntr-surf)

Near Walder Trail, San Antonio, TX 78260
Jesus C.

Jesus C.

WASHER MAYTAG MVWC555DW0 Tested washer. Noise during agitate. Found bad cam assembly. Replaced cam. Ran manual test. No noise during testing. No further issues. Tested to complete. ; used 1 W10721967 (CAM) from stock

Near Aldrich Dr, San Antonio, TX 78227
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Last tech found faulty compressor and ICEMAKER. Replaced both to resolve the issues. Unit functioning as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.

Near Roadrunner Ln, Pipe Creek, TX 78063
Richard G.

Richard G.

DRYER WHIRLPOOL WED8000DW4 Replaced control. Did not replace console. Wrong part was ordered. Need control for UI.; ordrng 1 W11133029 (panel-cntl)

Near Bart Hollow, San Antonio, TX 78250
Jim G.

Jim G.

WASHER MAYTAG MVWB835DW4 Replaced water inlet valve. Tested unit in service modes to ensure proper functions. Issue resolved. Cleared errors codes.

Near Bristow Dawn, San Antonio, TX 78217
Steven G.

Steven G.

WASHER MAYTAG MHWE201YW00 "Checked washer found unit leaking water at bellow, replaced bellow checked operation unit is working properly now"

Near Ravina Dr, San Antonio, TX 78222
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KEBS207SSS03 Upper broil element broke. Quoted 360.73 (200 labor)for repair. Customer wants to proceed with repair. Ordering broil element to resolve the issue. Collected Sc. ; ordrng 1 9760774 (elmnt-brol)

Near Cool Water Ranch Rd, Fredericksburg, TX 78624
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL GLT3057RB01 Issue is stove not working properly. Found 3 bad orifice and ignitors. Quoted costumer. And decided he wants to purchase a new unit instead of going through with repairing it. Job complete

Near Canyon Row, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Unit not making ice. Found faulty ice maker. Replaced ice maker to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Saddle Club Dr, Kerrville, TX 78028
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cleared ice from line. Issue resolved.

Near Evening Star Dr, Bulverde, TX 78163
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JS42CSDBDA "Issue is that freezer is not cooling down to recommend temperature. Checked thermistors for resistance, Ohms fell within acceptable range. Called techline and spoke to Bruce who said that it was either an airflow issue or sealed system related. Airflow in freezer compartment is good. Getting DH out here to check sealed system. Rescheduling customer for Wednesday.; schdld next appmnt for 11/13 WED !"

Near Crystal Cir, Boerne, TX 78015
Devon F.

Devon F.

WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit water valve would make noise. Last visit tech ordered a inlet valve new valve faulty ordering another valve to resolve issue.; ordrng 1 W11165546 (valve)

Near Flint Rock Way, Converse, TX 78109
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Previous visit, tech forgot to turn the water valve on at the home side. Showed customer how to do so. Unit functioning normally now."

Near Oak Harvest Dr, San Antonio, TX 78254
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG320M0BW2 "Last trip found faulty burner head, orifices, burner cap and valve. Replaced all parts to resolve the issue. Unit performing as designed. Customer declined email as he doesn’t have one."

Near Kings Ct, Kerrville, TX 78028
Douglas H.

Douglas H.

COOKTOP ELECTRIC KITCHENAID KCES956HBL00 L- 34 3/8 inW- 20 3/8 inCalling CXC with measurements. Spoke with chasity. She documented the measurements of cut out.

Near Sb Rees Dr, Kerrville, TX 78028
Devon F.

Devon F.

WASHER AMANA NTW4700YQ1 Customer complaint was unit makes loud noise and unbalanced tech found metal wire stuck in between tubs. Took wire out and unit is operating as designed.

Near Floral Ridge Dr, San Antonio, TX 78247
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Checked refrigerator and freezer found freezer temp a little high, evaporator only frosted on 2 lines, added die dryer and compressor, there is freon in system but compressor was not working as should. Will return. ; O-emld tckt"

Near Village Briar, San Antonio, TX 78250
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Customer stated that the issue is the water is not dispensing and that her shelves in the refrigerator door are falling out. Shelves were not properly installed, installed them properly to resolve that issue. Water is dispensing normally at this time, left instructions to document with video if issue persists in the future. No further issues at this time."

Near Ponderosa Dr, San Antonio, TX 78240
Jesus C.

Jesus C.

DRYER MAYTAG MEDZ600TW2 Tested dryer. Noise during tumble. Found bad idler pulley cause of issue. Replaced pulley. Tested dryer. Noise is gone. No issues during testing. Tested to complete. ; used 1 4392067 (REPAIR) from stock

Near 3rd St, Somerset, TX 78069
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was rusted doors. Replaced all but one pantry door. Need to order the last door. Item is out of stock PSP.; ordrng 1 W10815674 (dor-fip ss)

Near Cordova, Boerne, TX 78006
Shawn W.

Shawn W.

DISHWASHER MAYTAG MDB4949SHZ0 Dispenser was broken. I replaced the dispenser. Fully functional. Job complete.

Near Bottle Brush, San Antonio, TX 78261
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS3 Issue stated by customer: microwave keeps tripping breaker. Power cord arced. Replaced power cord. Unit test good. Informed customer of survey.

Near Bowens Crossing, San Antonio, TX 78250
Ivan B.

Ivan B.

COOKTOP GAS KITCHEN AID KGCU482VSS00 Checked cooktop. Found ignitor connection bad. Ordered replacement. Collected 113.66 for service fee. Quoted 135.22 for p&l. Rescheduled for 11/19; ordrng 1 WP8284941 (IGNITOR )

Near Roan Forest, San Antonio, TX 78259
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue stated by customer: water filter housing loose, food freezing on second shelf and water dispenser over filling. Ordering filter housing, air diffuser and dispenser control.; ordrng 1 W11130216 (cntrl-elec) and 1 W11189599 (cover-filt) and 1 WPW10457601 (support)"

Near Meredith Cove, San Antonio, TX 78254
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUID308ESS2 "Replaced filter housing, THERMISTER and the pump harness. Unit now filling and freezing as should."

Near Stanford Dr, San Antonio, TX 78212
Steven G.

Steven G.

VENT HOOD WHIRLPOOL UXL6036YSS0 "Checked vent a hood found unit has 120volts but lights and fan are not working, talked to Robert from tech line RS7726201893 advised to talk to partner team about getting wire harness for unit. If no part available unit needs to be replaced, she will contact office ; saved tckt"

Near Monteverde Way, San Antonio, TX 78259
Christian G.

Christian G.

COOKTOP ELECTRIC WHIRLPOOL WFC130M0AB0 Issue stated by customer: burners get red hot even on low/medium setting. Replaced control. Cycled burners through multiple heat cycles. Unit test good. Informed customer of survey.

Near Boxer Creek, San Antonio, TX 78245
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Issue stated by customer: condensation in freezer. Replaced thermistor. Unit test good. Informed customer of survey.

Near Sunny Oaks, San Antonio, TX 78250
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Verified torn seals. Ordered two seal gaskets. ; ordrng 2 W10830055 (gasket-fip)s

Near Tecumseh Dr, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR MAYTAG MFI2269FRZ03 Issue stated by customer: ice maker not making ice. Replaced ice maker and steamed out water valve. Ice maker calls for water and runs through harvest cycle. Unit tests good. Informed customer of survey.

Near Forest Fox St, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB2 Checked range found broil element broken. Ordering new element.; ordrng 1 W10308476 (elmnt-brol)

Near Stetson Park, San Antonio, TX 78223
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit has a crack in the tub upper right side. Ordering tub to resolve the issue. ; ordrng 1 W10909756 (tub-dishwr)

Near Main St, Comfort, TX 78013
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Replaced fill tube in order to resolve icemaker issues. Unit testing good at this time.

Near Pemwoods, San Antonio, TX 78240
Tommy B.

Tommy B.

MICROWAVE OVEN JENN-AIR JMW2427DS01 Error codes determined that the magnetron needed to be swapped. Swapped with new parts to resolve issue. Unit testing good now.

Near Rochelle Rd, San Antonio, TX 78240
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Checked washer found no water going to tub. Replaced water inlet valve. Ran diagnostics good water flow to tub. Error code F7E9. would not spin or agitate. Ordering gear case and control if needed.; ordrng 1 W11134159 (gearcase) and 1 W11183368 (cntrl-elec)

Near Green Grove Dr, San Antonio, TX 78223
Ivan B.

Ivan B.

DRYER AMANA NED4655EW1 Checked dryer. Issue with push to start switch or door switch. Ordered replacements. Rescheduled 11/15; ordrng 1 W10237959 (DOOR SWITCH ) and 1 W10420741 (PTS)

Near Leatherstocking, San Antonio, TX 78260
Shawn W.

Shawn W.

OVEN ELECTRIC (D JENN-AIR JJW9830DDP Replaced control board that client had repaired from parts source. Checked temperatures and both lower and upper oven are operating normally. Lower door light switch is being stuck closed on occasion. Client is aware and fine with this for now. Found a small dent on the top left corner of the console that was probably damaged during shipping to the parts source. Took pictures and made client aware of the dent. Charged client for tier 2 labor. He paid for service fee on last call. Job complete.

Near Viajes, San Antonio, TX 78261

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