Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1335 customer reviews

Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Issue stated by customer: refrigerator making loud noise from air vent. Found baffle motor operating very loudly. Ordering parts.; ordrng 1 W11164593 (diffuser)

Near Spring Rain, San Antonio, TX 78249
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHENAID KCES956HSS00 Removed cooktop to ensure accurate dimensional measurements. The current opening is as follows:A. 20 1/2”B. 34 1/2”C. <3 1/8” (more than is needed)The material is quartzite. There is enough material to make the modifications.

Near Frontier, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Issue was a leaking ice dispenser. Replaced plate, valve and ice chute to resolve issue."

Near Harvest Carden, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW2 Tested unit. Will not power on. Good power to control. Ordering new control. ; ordrng 1 W11101098

Near W Commerce St, San Antonio, TX 78207
Shawn W.

Shawn W.

OVEN ELECTRIC (S JENN-AIR JJW8130DDS Found the oven keypad not responding on the right side. Unit would not properly go into quick test mode. Took resistance readings for all the key entries at the control board and found them to have continuity and a resistance around 2000. This would indicate that the user interface is fine and that the control board is bad. I called Whirlpool Tech-Line to validate. Spoke with Leon. Pre-Ordered 74008312 Control H1 Clock. Did not set appointment because the client would like time to think it over. Provided the client a military discount on service call. Service call collected. Remaining balance would include the part and tier 2 labor.; ordrng 1 74008312 (cntrl-elec)

Near Grassmarket, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Reschedule for Monday 18. ; schdld next appmnt for 11/18 MON !

Near Amalfi, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC300ESS01 Checked seal on refrigerator door. Was worn replaced seal. Refrigerator sealing as designed. Job complete.

Near River Vista W, San Antonio, TX 78216
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Found faulty door switch and main board. Ordering both to resolve issues. ; ordrng 1 W10883049 (latch-door) and 1 W11261167 (cntrl-elec)

Near Champion Blvd, Boerne, TX 78006
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Spoke with techline and updated issues that are occurring. Spoke with customer about calling Whirlpool customer service to resolve issue.

Near Turmoil Curve, San Antonio, TX 78254
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRFC704FPS03 "This call needed a sealed system tech. However, I was assigned again. I spoke with the client and he would like an appointment for Monday 0800-1000..; schdld next appmnt for 11/18 MON !"

Near San Antonio, TX 78261
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Previous tech found issue to be faulty water inlet valve. Swapped with new valve to resolve issue. Unit testing good now.

Near Acacia Woods, San Antonio, TX 78249
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Issue is making noise when going on cycle. Found design for unit t be bigger leaving lots of space. Did find unit missing shield. Ordering parts; ordrng 1 W10866979 (shield) and 1 W10866979 (shield)

Near Amalfi, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KBFS25EWMS10 Replaced control. Issue resolved.

Near Mystic Breeze, Spring Branch, TX 78070
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIX535HPS00 Replace filter. Added the cleaner. Ran cleaning cycle. Advice costumer what to do after cleaning cycle is done.

Near S Birdsong Way, San Antonio, TX 78258
Devon F.

Devon F.

DRYER WHIRLPOOL WED4815EW1 Customer complaint was unit was very noisy. Could not find a noise unit is operating as designed.

Near IH 35 N, Schertz, TX 78154
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 "Customer complaint is that the drain pump begins pumping on it’s own. Verified issue. Entered diagnostics and found no error codes. Ran unit through automatic test, all steps passed. Ordering control.; ordrng 1 W11162438 (cntrl-elec)"

Near TX-151, San Antonio, TX 78251
Devon F.

Devon F.

WASHER WHIRLPOOL WTW5000DW2 Customer complaint was unit is very noisy. Put unit in diagnostic mode no error codes found put unit into high spin mode and agitate unit is a little rocky adjusted legs unit is operating as designed.

Near IH 35 N, Schertz, TX 78154
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDC215EW1 Checked dryer found burnt timer. Good voltage to dryer and timer. Ordering new timer. Collected service call fee.; ordrng 1 W10185982 (timer)

Near Miami Dr, San Antonio, TX 78218
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG320M0BS3 Found faulty bulb socket board and oven igniter. Ordered parts to resolve issues. ; ordrng 1 W10856866 (sockt-lite) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)

Near Danna Marie Dr, San Antonio, TX 78257
Jesus C.

Jesus C.

DRYER MAYTAG MEDB755DW Tested dryer. F4e4 error codes. Good power at terminal block. Found thermal cutoff was open. Replaced cutoff. Tested dryer. Good heat. Good tumble. Good airflow. No issues during testing. Tested to complete. ; used 1 279816 (CUTOFF-TML) from stock

Near Villa Grande, San Antonio, TX 78228
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MFI2569VEB2 "Found the control board sending over 30 volts to the display board, also getting 30 volts of J1P2 that is rated for 12 volts. Got 120 going to control board from wall. Will need order control board. Quoted for 470.89, collecting 113.66 for service call. ; ordrng 1 12920724 (cntrl-elec)"

Near Bar J, San Antonio, TX 78253
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF56R16DW04 Suction line and process stub switched. Corrected issue. Recharged unit. No further issues at this point.

Near Old Blanco Rd, Kendalia, TX 78027
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced board. No further issues at this point. Yes to survey and leave behind.

Near Nichols Pass, Boerne, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found icemaker issues to be caused by faulty fill tube. New fill tube resolved issues. Unit testing good now.

Near Flying Cir, Helotes, TX 78023
Devon F.

Devon F.

RANGE KITCHEN AID KESS907SSS Customer complaint was unit door would not unlock this visit replaced control board did not work call tech line spoke with Robert reference number7726391387 he suggest that I change the thermostat ordering new thermostat and thermal cut off just in case; ordrng 1 WP341196 (thrmst-fix) and 1 WP9759944 (bimetal)

Near Wood Rush St, San Antonio, TX 78232
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUID308ESS1 "Arrived at customer found did not have condenser, talked to Darby advised that I left other parts with customer and when condenser is found put back on schedule ; saved tckt"

Near Steinig Link, New Braunfels, TX 78132
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Checked refrigerator refrigerator no freon in unit, replaced compressor and both Evaporators, vacuumed and charged unit everything checks ok at this time"

Near I-35, San Antonio, TX 78233
Shawn W.

Shawn W.

DRYER MAYTAG MED6630HC0 "Although the dryer is working, even though the dryer was balanced it has a vibration sound that probably is related to the previous changing of one panel and one base. A called Tech-Line and spoke with Robert File Number 7726388985. I explained that the panels were not fully coming together and felt a little off and that I expected there were other panels that were damaged. I also explained to him that although the dryer is balanced, if you push down on the back rear, the vibration goes away. I also explained that it might be the feet are recessing into the base. He explained to me that they have had problems with the bore housing on this model causing a vibration. He explained to me that the bore housing was the fan blade on the motor and to just order the whole assembly as a contingency as well as a whole new cavity. I have ordered all the parts to the best of my knowledge. On further discussion with the client, the dryer was purchase at Home Depot and wrappe

Near Tremonto, San Antonio, TX 78261
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Checked refrigerator found water leaking at coupler under left hinge cap found dispenser hose not inserted all the way, reattached 1/4 inch hose to coupler checked operation unit is working properly now"

Near Campstool Rd, San Antonio, TX 78239
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8040DW2 "Checked washer, found leak sat inlet valve replaced. Ran diagnostics no longer leaks.checks good.job complete."

Near Bretton Ridge, San Antonio, TX 78217
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WED4985EW0 Issue unit not turning on found bad puts start switch and bad door switch. Ordering parts ; ordrng 1 W10117655 (switch push to start) and 1 W10569603 (switch door)

Near Overlook Loop, San Antonio, TX 78259
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED75HEFW0 Replaced IML assembly and UI cable. Unit operating properly. No further issues at this time.

Near San Antonio, TX 78256
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Bad adjuster. Replace adjusters. No more issues with unit. Job complete

Near Michelangelo, San Antonio, TX 78258
Christian G.

Christian G.

WASHER MAYTAG WTW5000DW2 Issue stated by customer display non responsive and drain pu:p not draining. Replaced drain pump. Wrong mode# for Cntrl panel. Need to reorder.; ordrng 1 W10920641 (panel-cntl)

Near Silver Mist Way, San Antonio, TX 78254
Richard G.

Richard G.

WASHER MAYTAG MVWC425BW0 Replaced lid lock and control. Tested to complete. Unit is good to go. No email.

Near Sun Valley Dr, San Antonio, TX 78227
Devon F.

Devon F.

DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit not powering on tested ICU and all connections to ACU and control panel not getting proper voltage to control power or ordering new control panel to resolve issue; ordrng 1 W11370450 (CONTROL PANEL)

Near Rocky Oak St, San Antonio, TX 78232
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Found faulty compressor. Ordered new compressor to resolve the issue. ; ordrng 1 W10309988 (compressor)

Near Goldhurst Ln, San Antonio, TX 78251
Douglas H.

Douglas H.

WASHER MAYTAG MHW6000XW2 Quoted for P&L + Sc. Customer wanted to proceed with repair. Replaced bellow to resolve issues. No further issues at this point. Yes to survey and leave behind.

Near Cypress Oaks, San Antonio, TX 78255
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Swapped out suspension but issue persists. Upon inspection found issue to be tub and basket misaligned. Could not remove the inner basket. Ordering parts to resolve issue. ; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11219115 (OUTER TUB)

Near Royal Hunt, San Antonio, TX 78250
Richard G.

Richard G.

DRYER WHIRLPOOL WED8000DW4 "Replaced control panel. Unit would still not power on. Entered diagnostics and found no error codes. Entered service test mode, and unit would not proceed past the L2 power test. Tested all connections from wall to terminal block, and wall/terminal block to control. All connections tested good. Receiving proper power, continuity, and ohms at all test locations. Checked all fuses, good to go. Entered diagnostics and went through key activation and encoder test, all buttons function as normal during test, including power button. Exited diagnostics and power button still not working. The control and the UI have both been replaced. Called techline and spoke to Dustin. Attempted to warm up fingers and press lightly on the power button as suggested, did not work. Advised to have customer try it, still nothing. Dustin recommends replacing the UI/main board harness. File number 7726387736; ordrng 1 W10837032 (harns-wire)"

Near Bart Hollow, San Antonio, TX 78250
Justin  R.

Justin R.

DRYER MAYTAG MEDB835DW4 "Replaced bad cutoff thermal and thermostat fix, running unit to test heating. Checking unit in diagnostics, L1 and L2 on control showing 120. Heater is showing 240. Testing unit on a time dry to verify unit is working. Unit is heating correctly."

Near Sweet Sand, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFC8090GX0 Customer complaint is unit is leaking water from the drain hose and from the filter housing in the front. Tested washer. F9E1 error codes. No blockages on filter. Drain pump is running good. Filled tub and drained 2 times. No leaks found during testing. Called techline. Sr 7726386584. Suggest unit might have excessive suds. Adjusted detergent concentration to 6x. Left leak mats for customer. No further issues. Tested to complete.

Near W Magnolia Ave, San Antonio, TX 78201
Devon F.

Devon F.

RANGE WHIRLPOOL GR563LXSB1 Customer complaint was unit front burners work sometimes. Reconnected both front burners to resolve issue unit is operating as designed.

Near Busby Canyon, San Antonio, TX 78259
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 Installed conversion kit. Flames are not consistent. Ordering pressure regulator and burners.; ordrng 1 W10861656 (regulator) and 1 W11121923 (burnr-head) and 1 W11245289 (burnr-head)

Near Segovia Way, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER MAYTAG MVWB865GW0 Tested washer. Will not drain. Drain pump not running. Replaced pump. Tested washer. Now draining. No further issues. Tested to complete.

Near Alamo Blanco St, San Antonio, TX 78233
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced back screw and grommet on compressor. Did not hear noise the whole time we were here. Unit is working as designed.

Near Davis Trace, San Antonio, TX 78245
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDPE234GPS0 Found error codes F4E3 F7E1. Ordering pump and motor assembly to resolve issue. ; ordrng 1 W11085683 (pump&motor)

Near Callaghan Rd, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 Checked dryer found no issues heating or with venting from unit to wall. No issues with dryer.good voltage to dryer. Job complete.

Near Gembler Rd, San Antonio, TX 78219
Douglas H.

Douglas H.

COOKTOP GAS JENN-AIR JGCP548WP02 Replaced module. No further issues at this point. Yes to survey and leave behind.

Near Terra Canyon, San Antonio, TX 78255
Jesus C.

Jesus C.

RANGE KITCHENAID KSEG700ESS3 Leveling feet are damaged. Ordering new feet. ; ordrng 2 W10058460 (foot-level)s and 2 W10341186 (foot-level)s

Near Anna Mae Dr, San Antonio, TX 78222
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit. Fresh food not cooling. Freezer is working properly. Found dampener is getting stuck closed. Will have to order new dampener. ; ordrng 1 W11204060

Near Butch Canyon, San Antonio, TX 78252
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint was icemaker would not start making ice keeps waiting up the ice bin replace icemaker to resolve issue unit is operating as designed

Near Cypress Cape, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Reschedule for Monday 18. ; schdld next appmnt for 11/18 MON !

Near Amalfi, San Antonio, TX 78260
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDPE234GPS0 Found error codes F4E3 F7E1. Ordering pump and motor assembly to resolve issue. ; ordrng 1 W11085683 (pump&motor)

Near Callaghan Rd, San Antonio, TX 78229
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Replaced all parts. Issue tested properly. Issue resolved.

Near Adonis Dr, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN JENN-AIR JMW2427DS01 Costumer complaint was light will turn on by it self. ReplaceUI. NO ERROR CODES. job complete.

Near Salt Lick Rd, San Antonio, TX 78232
Doug M.

Doug M.

RANGE WHIRLPOOL GGE350LWS00 Had to reschedule due to Marcone sending wrong part; schdld next appmnt for 11/19 TUE !

Near Springbrook Dr, Lake Hamilton Township, AR 71913
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced LED module. Tested to complete, unit is good to go. Spoke with customer about survey information"

Near Jubilance Path, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Issue stated by customer: ice maker not making ice. Replaced wiring harness and switch to ice maker. Unit test good. Informed customer of survey.

Near Dusty Boots Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Called and spoke to customer with regards to unit powering on. Issue is the unit is cycling on due to power failure and must perform standard reset. Customer will call back if issue persists.

Near Tapatio Dr E, Boerne, TX 78006
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Door bracket was slightly bent causing the inner door to slightly bow. Straightened brackets and leveled unit as a precaution. Issue resolved.

Near Summit Creek, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Replaced latch. Door is now properly closing. Ran diagnostics all pass no further issues. Job complete.

Near N Walters St, San Antonio, TX 78202
Doug M.

Doug M.

WASHER MAYTAG MVWC565FW1 "Inspected unit for cycle issues,performed service diagnostics found no error codes,found drain hose installed approximately 24 inches into standpipe causing siphoning effect,reset drain hose to proper installation instructions 4.5 inches into stand pipe,calibrated unit after testing,verified normal operation unit checks ok"

Near Pinocha Way, Hot Springs, AR 71909
Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Replaced clutch,stator,and main control per f7e6,f5e1,f5e3 error codes,tested unit operation checks ok"

Near Ledgerock Rd, Hot Springs Township, AR 71913
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Looks like leak was from the diverter area. All checks ok.

Near Crosscreek Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 F5E2Needs lid lock. Replaced lid lock and ran through calibration cycle. Ran auto test cycle. All checks ok. ; used 1 W11307244 from stock

Near Kentucky Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced led module in the FC. All checks ok.

Near Brooklyn Rd, Fairlawn, VA 24141
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced switch bracket. All checks ok at this time.

Near Kerr Ln, Pearisburg, VA 24134
Uriah B.

Uriah B.

BELLA KITCHENAID KRFC704FBS00 "Per Chris, change out both evap fans and fill with nitrogen to try to find a leak. Recharge to see if new harnesses and recharge will do it. Fully charged, fridge doesn’t work, freezer does, leaks down, fridge works and freezer doesn’t. 110 psi with bubblesShould read 6.1 k @ 45 degreesP5 pink to blueActual reads at 6.5k ohms both compartments. Found p8 connector on main harness disconnected. Per techline, check thermistors and check for leaks SR7725984260.Order evaporator from Trible’s and have Uriah pick up Thursday or Chris Friday before coming out. ; ordrng 1 W11035643 (evaporator) and 1 W11167902 (cover-evap FRIDGE) and 1 W11177683 (cover-evap)"

Near Scott Cir, Salem, VA 24153
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRF767SDHZ00 Found fill tube heater wire broken. Needs fill tube to FC icemaker. ; ordrng 1 W11238340 (tube-water)

Near Hidden Valley Rd, Blacksburg, VA 24060
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Installed components calibrated unit ran verification cycle all issues resolved machine runs as designed.

Near Gunn St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Unable to pull diagnostic. As soon as machine has power drain pump starts to run. Replace control board and drain pump to resolve issue. Job needs authorization; rqstng P&A on 1 W10727777 (pump-water) and 1 W10863406 (cntrl-elec)

Near N Lantana Dr, Kingsville, TX 78363
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Inspected unit, ran diagnostics. No codes pulled. Ran manual test on unit, on spin and agitate unit making grinding and clanking sounds. Did not see any issues under unit, gearcase is cause of noise and will need to be replaced to resolve issue. ; ordrng 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase)"

Near Vineyard Dr, Corpus Christi, TX 78414
John L.

John L.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed component, light still remains on and will not shut off. Inspected unit, found that hood lights will not shut off. Relay is problem. Replace board to resolve this.; ordrng 1 W10639186 (brkt-cntrl)"

Near Rock Crest Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Expections unit shows all functions work as intended. Customer complaint of dryer taking extra long to dry. Problem with complaint is exhaust set up for customers home. Issue resolved

Near County Rd 353 N, Orange Grove, TX 78372
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows proper voltage. Further inspection shows heating element blown out. Replaced element with truck stock. Issue resolved; used 1 279838 (ELEMENT) from stock

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "The customer said that the ice was melting and dripping water out of the dispenser. When she called in she was told to reset the breaker, on arrival they said it was working. The temperature in the RC was 36.8 degrees the temperature in the ice maker was 20 degrees and FC was right 0 degrees which are accurate with the settings. The evaporator fans and ice maker fan are working properly. Diagnostics tests checked out, at this time the appliance is working normal"

Near E Panna Maria St, Runge, TX 78151
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC3 Install components calibrated unit issue resolved

Near I-69 Access Rd, Corpus Christi, TX 78410
John L.

John L.

WASHER AMANA NTW4516FW3 "F8E1 long fill, tested valves. Cold side slowly dispenses water, hot side completely out. Replaced valves. Issue resolved.; used 1 W11210459 (VALVE) from stock"

Near Odem, TX 78370
John L.

John L.

RANGE WHIRLPOOL WFE525S0HV1 "Inspected unit, found that vent trim has broken due to door handle being bowed out. This has placed tension on vent and allowed it to break. Replace to resolve this issue.; rqstng P&A on 1 W10310922 (trim-vent) and 1 W11039071 (DOOR HANDLE)"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The open door indicator was on and it wouldn’t dispense ice, it would just beep and none of the led lights were on in the appliance. Unplugged the appliance for 5 minutes and plugged it back in, the indicator light went off but none of the led lights came back on and was dispensing water or ice. Put into diagnostics and none of the test were communicating properly, ordered control board and led control to resolve the issue, ordered UI just in case.; rqstng P&A on 1 W10804160 (cntrl-elec) and 1 W11205083 (module) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"

Near N Wheeler St, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "I removed the below and front panel to install part and found that this model is not set up for both bulk dispensers. Called tech line and spoke with Kurt SR 7726380429 to confirm if this was the case, he confirmed this unit is not designed for that."

Near Simpson Rd, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for lid latch failure. Replaced lid latch assembly from truck stock issue resolved; used 1 W10682535 (LATCH) from stock

Near Co Rd 1072, Riviera, TX 78379
Michael R.

Michael R.

RANGE KITCHENAID KFGD500ESS04 "The base burner was wrapped on the sides and it had bubbles on the top, not allowing the the burner to ignite right away. All burners and ignitors are working properly, ordered parts to resolve issue..; ordrng 1 WPW10171140 (cap-burner) and 1 WPW10333445 (burnr-base)"

Near N Wheeler St, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR KITCHEN AID KSSC48QMS01 "The FC and RC fluctuate on temperature, sometimes it’ll be at setting temperatures and then the temperatures rise and then they don’t use it for a couple of days and it starts working for a few days and then it does the same thing all over again. Customer stated that Sears had come out previously and changed out the evaporator and after about 2 months the freezer seemed to be over cooling and then a month later the RC started having issues. I checked the temperatures and they were accurate with my meter, compressor and condenser fan were running and all connections were good, called tech line and spoke with Dave and leaned more towards a sealed system issue and not the control, advised to check the breaker. I went outside to reset the breaker and it was not inserted all the way when I pushed on it, it popped back in place, it’s possible the voltage was fluctuating. Advised the customer I would have a sealed system tech come out per tech line and re

Near Creekridge Dr, Victoria, TX 77904
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced control. Tested unit. Issue resolved.

Near Summit Creek, San Antonio, TX 78258
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, has F1E0 internal board failure. Put unit into diagnostics, cleared error and tested unit for failure. Within a few seconds after clearing out code, error reappeared. Board will need to be replaced to resolve this issues.; ordrng 1 W11204487 (cntrl-elec)"

Near 5th St, Odem, TX 78370
Jim G.

Jim G.

RANGE KITCHEN AID KOSE500ESS01 Replaced thermal fuse and that correct all issues. Ran unit to be sure no other errors were present. Cleared diag errors.

Near Gypsy Hollow, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Ran fully diagnostics to ensure that issue was actually a faulty icemaker. In service mode found no issues with the ice-maker. Ice -maker motor turned and returned to home position. There was no water in the the ice-maker. Ran fill tube heater manually in service mode to heat possible blockage. Ran ice maker fill and the unit fill with water. Found icemaker test (56) error E5 (timed ice making) Reset unit to allow time for unit to try to make ice normally without tired errror. Customer declined repair at this time but call back if they change mind. Adrian SR# 7726374893

Near Frontier, Spring Branch, TX 78070
Michael R.

Michael R.

REFRIGERATOR KITCHEN AID KSSC48QMS01 "The FC and RC fluctuate on temperature, sometimes it’ll be at setting temperatures and then the temperatures rise and then they don’t use it for a couple of days and it starts working for a few days and then it does the same thing all over again. Customer stated that Sears had come out previously and changed out the evaporator and after about 2 months the freezer seemed to be over cooling and then a month later the RC started having issues. I checked the temperatures and they were accurate with my meter, compressor and condenser fan were running and all connections were good, called tech line and spoke with Dave and leaned more towards a sealed system issue and not the control, advised to check the breaker. I went outside to reset the breaker and it was not inserted all the way when I pushed on it, it popped back in place, it’s possible the voltage was fluctuating. Advised the customer I would have a sealed system tech come out per tech line and re

Near Creekridge Dr, Victoria, TX 77904
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue was container not latching to motor Replace motor and ice container. Unit now working as design. Job complete

Near Rogers Wood, San Antonio, TX 78248
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED6620HC0 Could not duplicate sound. Ran empty and with load. Put pressure on tub and turned by hand as well. Advised customer if sound persists please record.

Near Raechel Ln, Boerne, TX 78006
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM354DSS4 Verified issue. Dish rack was broken at several small areas. Found various spots are damaged. Will return to repair. ; ordrng 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner) and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588164 (housing)

Near Canyon Wren, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB955FW0 Issue is unit was off not working properly. Costumer said it was over loaded. Costumer said once they reduce the amount of clothes unit was working properly. Ran diagnostics and no error codes job complete. Advice costumer about over loading my mess the calibration on the unit. Service call collected

Near Village Cir, San Antonio, TX 78232
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 Complaint was unit not heating right. Replace element. Unit now heating right. Also check door and door is now closing right had to adjust lock

Near U.S. Hwy 281 N, San Antonio, TX 78258
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KSSC42QTS03 Replaced shaft. Fully functional. Job complete.

Near Viajes, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Reschedule need to order more parts ; ordrng 1 W10609480 (washplate) and 1 W10625252 (screw)

Near Salado Canyon, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8620HC2 Replace control board. Try to get in diagnostics and wasn’t able to proceed after getting in. Unit will shut off ordering new control board ; ordrng 1 W11351217

Near Legacy Ridge, San Antonio, TX 78260
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called Techline to locate valve because it was not located where it should be according to the service manual diagram. He explained to me that it is hidden and told me where it is at.SR Number 7726372757.Checked resistance to mold heater and it is at 51 ohms. Resistance of motor is 6000 ohms. External water valve 190 ohms. Was able to get the ice maker to harvest. Fully operational. Job complete.

Near Summit View, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Didn’t not have parts with me. It’s schedule for tues 19 according to notes. ; saved tckt

Near [8001 - 8099] Hermosa Hl, San Antonio, TX 78256
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not cooling properly. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Monument Oak, Boerne, TX 78015
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling properly, found bad compressor not pumping correctly, replaced compressor vacuumed and charged unit everything checks ok at this time"

Near Bianca Mill Way, San Antonio, TX 78254
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15PDXZS1 "Checked ice maker found unit making ice just cycling to soon causing small ice cubes, evaporator thermistor had been replaced, replaced control board checked operation unit working normal now"

Near Old Elm Way, San Antonio, TX 78230
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW4950HW1 Last trip techline stated to replace wash plate with fresh stock from Whirlpool. Replaced washplate still doing the same thing. Spoke with DS stated likely got ordered from marcone and didn’t get the fresh stock from Whirlpool. She stated to let her call Whirlpool. ; saved tckt

Near N Columbus St, Fredericksburg, TX 78624
Steven G.

Steven G.

REFRIGERATOR JENN-AIR JB36NXFXRE01 "Checked refrigerator found freezer and top refrigerator lights not working, replaced lights still same problem called tech line checked power at LED board not getting power ordered part ; ordrng 1 W10640411 (invrtr-box)"

Near Leigh St, San Antonio, TX 78210
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Checked refrigerator found unit not cooling properly, found bad compressor replaced compressor vacuumed and charged unit everything checks ok"

Near Ripple Way, San Antonio, TX 78266
Steven G.

Steven G.

WASHER MAYTAG MHW8630HC1 Checked washer after putting new dispenser and motor went to remove float for soap and tip broke had to order and will return to complete call; ordrng 1 W11041160 (FLOAT)

Near E White, San Antonio, TX 78214
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Checked oven found bad ACU, replaced control per SL checked operation unit is working properly now"

Near Ramble Ridge, Garden Ridge, TX 78266
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWB2 "Checked dishwasher found pump and motor not washing, replaced pump and motor ran cycle unit checked ok"

Near Quail Lake Dr, San Antonio, TX 78244
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced UI and that actually corrected issues. Unit tested properly thereafter. Issue resolved.

Near Nature Oaks, San Antonio, TX 78258
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Arrived and the user interface was black/blank screen. Tried to put it into diagnostics mode and there were beeps but no picture on the screen. Checked outlet. outlet is properly grounded and has correct voltage and polarity. Plugged it back in and we had a good up and running screen on the User Interface. Conducted diagnostics and found no errors. Conducted a component test on all components and they all worked fine. However once complete with the components test, the screen stayed stuck on the components screen, would not cancel out. I noticed that I just needed to hit the back button. Explained to the customer that if there is a power outage or the see that again to just unplug and plug it back in. Fully functional, job complete. Client did not have an email available."

Near Summer Hvn, San Antonio, TX 78259
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0ES1 "Changed out light socket, light bulb, and installed screw. Tested to complete, unit is good to go. Customer is not happy with the service provided on his refrigerator. Jay has been to the home and concluded that the refrigerator can not be leveled because the legs are NOT adjustable. I was dispatched for the same issue after Jay and again determined that the legs on the refrigerator are NOT adjustable. Customer’s floor is not level, the problem does not lie with the refrigerator."

Near Bluewater Cove, San Antonio, TX 78254
Steven G.

Steven G.

RANGE WHIRLPOOL WFE510S0HB1 "Checked range found terminal block burnt, replaced block checked operation unit is working normal now ; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Lavender Meadow, San Antonio, TX 78222
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced LED control board, all led lights working correctly. Floor has scratches from another company moving the fridge out. Right leg is broken and the rubber piece is not attached. Used skid mat to move fridge forward. Unit is good to go."

Near Florence St, Castroville, TX 78009
Christian G.

Christian G.

RANGE KITCHENAID KSGB900ESS3 Issue stated by customer: burner knobs bent from construction worker. Ordering knobs.; ordrng 1 W10786064 (knob) and 1 W10872668 (knob)

Near W Grayson St, San Antonio, TX 78212
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint is that the dishwasher is not drying dishes. Spoke with customer about handout describing the issue, and about using rinse aid. Customer does not use rinse aid. Left a sample. Unit is good to go. No email to add."

Near Tribute Oaks, San Antonio, TX 78254
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KICU569XSS "Previous visit found issue to be faulty UI display after installing module. Unit is still non functional. Called techline spoke to Joel 7726247266. Recommended to swap module again. Ordering new UI, and both modules per NR.; ordrng 1 W10396615 (display) and 1 W10857233 (module) and 1 W10885135 (module)"

Near Canyonside, Helotes, TX 78023
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Tested unit. No cool in either section. No frost on evap. Compressor is running. Called SG. Unit might be having sealed system issues. Ordering new compressor.; ordrng 1 W10507884 (compressor)

Near Carmona Pass, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED560LHW0 Checked dryer found broken wheel and housing replaced both blower wheel and housing. Dryer working as designed. Job complete.

Near Mission Rd, San Antonio, TX 78210
Douglas H.

Douglas H.

WASHER MAYTAG MHW8630HW1 Found all 4 shipping bolts not removed. Removed bolts. Ran diagnostics on unit. Unit is functioning as designed. Yes to survey and leave behind.

Near Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WUW35X24DS02 Attempted to flip door however the door axis was seized to the left hinge. Ordering parts and returning to repair. ; ordrng 1 W10782241 (closer) and 1 W10782267 (bracket) and 1 W11243790 (hinge-door) and 1 W11255595 (stop-door)

Near Nature Oaks, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked refrigerator was not getting water through dispenser or to ice maker . Checked valves good voltage. Checked water hose at wall valve was turned off. Refrigerator getting water to dispenser and ice maker. Job complete.

Near Monsanto, San Antonio, TX 78221
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ice maker turned off. Turned on ice maker. Unit is functioning as designed. No further issues at this point. Yes to survey and leave behind.

Near Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Customer stated that the unit does not dispense water adequately. Found issue to be linked water line. Unit dispensing fine now. Yes to survey.

Near Red Oak Turn, Helotes, TX 78023
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Inner door was rusting. Replaced the inner door and the gasket seal to resolve issue. Unit tested good now. Yes to survey.

Near Rio Colorado, Boerne, TX 78006
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice maker double filling. Replaced ice maker. No further issues at this point. Yes to survey and leave behind. ; used 1 W10873791 (ICE MAKER) from stock

Near Keese Rd, Fredericksburg, TX 78624
Ivan B.

Ivan B.

OVEN ELECTRIC (S JENN-AIR JJW2430DS01 Replaced control panel. Unit working properly. No further issues at this time. Yes to survey and leave behind.

Near Rogers Wood, San Antonio, TX 78248
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW3 Customer stated that the unit stopped completing cycles after a transformer blew and he lost power in his home. Ran diagnostics and revealed error codes F2E1 F7E1. Automatic test cycle passed all functions. Ordering control board to resolve cycling issues. ; ordrng 1 W11170317 (cntrl-elec)

Near S Plant Ave, Boerne, TX 78006
Ivan B.

Ivan B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Checked ice maker found drain cap loose. Tightened up drain cap. Unit should work properly now. Customer will contact us if any further issues. Yes to survey and leave behind.

Near Coggeshall Ln, San Antonio, TX 78257
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KBMS1454BSS0 Found hole in inlet cover. Ordered parts to resolve issues. ; ordrng 1 W11087199 (covr-inlet)

Near Roadrunner, Fredericksburg, TX 78624
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found ice blocking door from closing correctly, slide rails all working correctly. Unit is good to go with a good seal, went over survey with customer and leave behind."

Near Co Rd 279, Rio Medina, TX 78066
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found rack missing stop track and adjuster assembly on left side broken. Ordered replacements. Rescheduled 11/18; ordrng 1 W10350375 (ADJUSTER ASSEMBLY ) and 2 W10508950 (STOP, TRACK)s"

Near Winecup Hill, San Antonio, TX 78256
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Checked refrigerator. Frost build up in freezer. Air return was frozen over. Defrosted freezer and air return. Refrigerator is cooling as designed. No further issues with unit. job complete.

Near Star Oaks Dr, Elmendorf, TX 78112
Christian G.

Christian G.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Issue stated by customer: ice maker not making ice. Replaced ice maker. Unit test good.

Near Camelback Dr, San Antonio, TX 78209
Richard G.

Richard G.

WASHER WHIRLPOOL n/a "Customer states there is nothing wrong with the washing machine. States the refrigerator was leaking about a month ago, but it has been taken care of. Did not look at unit."

Near Pipers Hill, San Antonio, TX 78251
Justin  R.

Justin R.

WASHER AMANA NTW4516FW3 "Checked suspension and leveling, all checked good. Customer is running a load right now to show me, customer says doing agitation stage it makes a popping noise. Customer recorded sound, sounds like something is stuck underneath agitator. Took off agitator and found the gearcase and agitator damaged where they meet. Some pieces don’t align and seem to be slipping when running agitation. Will need a gear case and agitator. ; ordrng 1 285565 (agitator assy,comp) and 1 W11255272 (gearcase)"

Near Firefly, Bandera, TX 78003
Douglas H.

Douglas H.

WASHER MAYTAG MVWB765FW3 "Unit not spinning Found f0e5 off balance load and F7 E9 locked rotor. Cleared error codes. Ran through diagnostics auto testing, tested good. Ran through manual high spin and gas agitation. Tested good found unit needed to be leveled. Leveled unit to resolve. Yes to survey and leave behind."

Near Hugo St, Kerrville, TX 78028
Douglas H.

Douglas H.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZB0 Estimate only. Found inefficient compressor due to leak in evaporator. Also found clogged water filter. Quoted 1595.39 for P&L plus tax for repair. Customer wanted to ponder repair. Collected Sc. ; rqstng P&A on 1 F2WC9I1 (filter) and 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)

Near Morris-Tivydale Rd, Fredericksburg, TX 78624
Justin  R.

Justin R.

DRYER MAYTAG MEDB835DW4 "Changed board and would not power on. Calling techline to discuss issue. Went over current issues and traced it down to the cutoff being damaged. Found the thermostat fix melted and not holding the pin into the connection. Getting good ohms off the heater but need other pieces to get unit back up and running. Leave harness in bin to have tomorrow. ; ordrng 1 279973 (cutoff-tml) and 1 8557403 (thrmst-fix), used 1 279973 (CUTOFF-TML) from stock"

Near Sweet Sand, San Antonio, TX 78253
Douglas H.

Douglas H.

RANGE KITCHEN AID KFGG500ESS0 Replaced control and dsi board. Control under part warranty. Gave dsi board at our cost due to so many trips. Collected part cost. Unit testing good now.

Near Ingram Loop, Ingram, TX 78025
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB765FW0 Arrived at customers home. Customer stated he did not want me to fix appliance.no longer needed service. He is returning the appliance. I stated it was a simple fix. Customer did not want to continue service. Job complete.

Near San Rafael St, San Antonio, TX 78214
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KSGB900ESS0 Checked ranged ran diagnostics no issues heating or cooling. Checked for fault codes no fault codes found. Ran diagnostics all pass no further issues. Collected service call fee.

Near Royal Oaks Dr, San Antonio, TX 78209
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW5000DW2 "Found water valve leaking into drum, replaced with truck stock and ran diagnostics. Unit passed all test and showed no error codes. Went over survey with customer and leave behind. No email to add. ; used 1 W11210459 (VALVE) from stock"

Near River Station, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR AMANA AFI2539ERM02 Tested ice maker. No power to ice maker. Found wiring harness is damaged. Repaired wiring harness. Good power to icemaker. Good harvest cycle and water to tray. No further issues. Tested to complete.

Near Wheeler Rd, Atascosa, TX 78002
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB2 Tested range. F9E0 error code. Found terminal block is damaged. Installed new terminal block. Tested range. All burners are working. Bake and broil are working. No issues during testing. Tested to complete. ; used 1 WPW10245259 (BLOCK-TERM) from stock

Near FM3175, Lytle, TX 78052
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced both UI console and control board. Reset error codes. Issue should now be resolved. Informed user not to rule out electrical issue at the wall as the house is new construction.

Near Cherry Valley, San Antonio, TX 78260
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Tested unit. Defrost problem in the fresh food evap. 3 way valve test good. Found bad evap harness. Replaced harness. Set to 8hr defrost. No issues during testing. Job complete. ; used 1 W11033168 (HARNS-WIRE) from stock

Near Cadenza Creek, San Antonio, TX 78252
Jim G.

Jim G.

WASHER WHIRLPOOL WFW5620HW0 Diagnostics revealed that spinning cycles was not reaching 820 RPM. Determined the issue was due to tub assembly bearings. Ordering parts and requesting helper. ; ordrng 1 W11287251 (WASHTUB ASSEMBLY)

Near Bluebottle, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed badge and new screws. Door sealing as designed. Job complete.

Near Laddie Pl, San Antonio, TX 78201
Ezequiel V.

Ezequiel V.

REFRIGERATOR AMANA ASI2575GRS01 Arrived at customer house customer stated they no longer needs service. Job complete.

Near Glenarm Pl, Balcones Heights, TX 78201
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food sitting at 18 degrees. Freezer at 8. dampener is stuck open and will not close. Heated up dampener with heat gun to remove any ice buildup. Called techline. Dampener is now open ending and closing. Techline Suggest warm air is leaking into unit causing dampener to get stuck. Will have to seal the gaps where the liner meets the cavity. Ordering sealant. Pn 482338Sr 7726376612; ordrng 1 482338 (adhesive)

Near Loy Dr, San Antonio, TX 78228
Richard G.

Richard G.

DRYER AMANA NED4655EW1 "Complaint is that the dryer stopped tumbling. Dryer belt was shredded and wrapped around motor. Used dryer repair kit from truck stock. Tested to complete, unit is good to go.; used 1 4392065 (REPAIR-DRYER) from stock"

Near Richland Hills Dr, San Antonio, TX 78251
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Customer complaint was unit lights wouldn’t come on. Took light out readjusted the light connectors and secured it. Unit operating as designed. Collected SC 113.66.

Near Preston Hall Dr, San Antonio, TX 78247
Devon F.

Devon F.

WASHER WHIRLPOOL WFW5620HW0 Customer complaint was unit would not lock door. Tried to enter diagnostic panel cuts off ordering new control board to resolve issue.; ordrng 1 W11322903 (cntrl-elec)

Near Prima Vista St, San Antonio, TX 78233
Jesus C.

Jesus C.

WASHER MAYTAG MVWC416FW1 Informed customer of service fee. Customer does not want to continue. Job complete.

Near Baker Ave, San Antonio, TX 78211
Devon F.

Devon F.

WASHER WHIRLPOOL WTW8500DC0 Customer complaint was unit not cleaning clothes. Ran diagnostic no error codes. Asked customer to do a load to monitor how they set unit. Cus not putting enough detergent in unit. Unit is operating as designed. Collected service call 113.66.

Near Grand Vista, Cibolo, TX 78108
Devon F.

Devon F.

WASHER WHIRLPOOL CHW9050AW0 Customer complaint was unit getting no water error code. Cus needs to reschedule due to tech not have all tools and keys needed to service unit.

Near Pat Booker Rd, Universal City, TX 78148
Christian G.

Christian G.

REFRIGERATOR IKEA IX5BBEXDS00 Issue stated by customer: ice maker not making ice. Ran unit through diagnostics. Found ice maker only getting 14v. Voltage tests good from wall. Ordering ice maker.; ordrng 1 4317943 (icemaker only)

Near Nacogdoches Rd, San Antonio, TX 78209
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRFC704FSS01 It took 46 seconds to fill a 8 ounce glass. Ideally we need water dispense at 8-10 seconds for an 8 ounce glass. I confirmed with Whirlpool Tech-Line File Number 772637774 that the water pressure is the issue. I informed the client that he will need to have a licensed plumber bring up the water pressure to a minimum of 30 psi to no more than 120 psi then his ice maker should start producing ice correctly. Told him to give us a call if it does not produce ice correctly once the water pressure is adjusted.

Near Stoney Bend, Garden Ridge, TX 78266
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WMH31017HS Customer complaint was unit light not coming on. Ordering new control board to resolve issue.; ordrng 1 W10833365 (brkt-cntrl)

Near Overlook Loop, San Antonio, TX 78259
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer complaint was unit would ice up in freezer floor took back panel off to check evap evap not frozen but drain hole looked frozen so I thawed ice and checked hole with finger and feel like gasket was closed call tech line and spoke with Robert 7726379569. He asked me too try and put a wire through the hole I tried and it did not work tagline said they will be in contact with customer.

Near Cypress Ct, Schertz, TX 78108
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked refrigerator. Freezer section operating properly but fridge compartment not cooling. Evaporator iced up. Defrost heater not operating properly. Ordered replacement defrost heater and Rescheduled 11/18; ordrng 1 W10495968 (DEFROST HEATER)

Near Castle Bend St, San Antonio, TX 78230
Ivan B.

Ivan B.

MW-HOOD COMBO KITCHENAID KMHS120ESS5 Door latch broken. Part wasn’t on van. Customer prefers morning appointment. Rescheduled 11/15; schdld next appmnt for 11/15 FRI !

Near Hunters Ridge St, San Antonio, TX 78230
Jim G.

Jim G.

WASHER MAYTAG MVWB765FW3 Replaced inlet valve. Issue resolved. Cleared errors.

Near Amberstone Dr, San Antonio, TX 78258
Christian G.

Christian G.

DRYER MAYTAG MEDC465HW0 Issue stated by customer: dryer not operating properly. Checked to ensure proper temperatures. Re leveled dryer so clothes would hit sensor properly. Instructed customer on proper uses of wrinkle control. Unit test good. Informed customer of survey.

Near Rambling Trail Dr, San Antonio, TX 78240
Devon F.

Devon F.

WASHER WHIRLPOOL WTW5840BW0 Customer complaint was unit not draining and makes noise when spinning. Took wash plate off checked the gear case seen worn teeth told customer it would be a gear case they didn’t want to proceed with price said they would get new unit.

Near Hidden Elm, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW6630HW0 "Checked washer, no error codes upon entering diagnostics. Ran diagnostics quick cycle all test passed. No other issues found with washer. Ran spin test no issues. Job complete."

Near Tulane Dr, San Antonio, TX 78228
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Customer complaint is that the unit will not power on. Checked power to unit, unit is getting power up to the control board, but control board is not powering up. Ordering control board.; ordrng 1 W11087226 (control elec)"

Near Bitterlake, San Antonio, TX 78245
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Previous visit found a faulty thermostat. Replaced with new part to resolve issue. Unit testing good now with no further issues.

Near Rio Cir, Boerne, TX 78015
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint is that the icemaker is still not working, and the refrigerator temperatures are still fluctuating. Icemaker stopped working the day of our previous visit. Ordering new icemaker. Ran through diagnostics and found no issues. Rc and fc thermistors have both been replaced previously, along with deli UI, front UI, water tank, water valve, heater, and water tube. Called techline and spoke with Joel about the fluctuation in temperatures again. Currently there is only one thing in the refrigerator compartment (gallon of water), says to fill refrigerator to at least 70% load. Thermometer reads air temperature, not product temperature. Techline says the refrigerator thermometer will serve them better in the trash can rather than in the refrigerator because it only measures air temperature and the actual product temperature is what matters, and also that he would not trust a NASA calibrated thermometer to check temps in the refrigerator. Al

Near Gemsbuck Lodge, San Antonio, TX 78245
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW5000DW2 After installing gear case components the unit would not function. Checked capacitor and it was not creating enough power to drive the motor. Ordering new capacitor to resolve issue.; ordrng 1 W11395618 (CAPACITOR )

Near Lendell St, San Antonio, TX 78249
Christian G.

Christian G.

DISHWASHER MAYTAG MDB4949SDE3 Issue stated by customer: wash stopping after a couple minutes. Ran dishwasher through diagnostics. F3E2 error code. And found dispenser letting all rinse aid fall out. Ordering parts.; ordrng 1 W10861000 (detergent dispenser) and 1 W10906430 (cntrl-elec)

Near Country Field Dr, San Antonio, TX 78240
Tommy B.

Tommy B.

OVEN ELECTRIC (S JENN-AIR JJW3830IL00 Issue was the racks weren’t level. Unit is functioning as designed.

Near Echoing Oaks, San Antonio, TX 78255
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC310S0EB3 "Replaced block terminal, unit is good to go."

Near Marbach Oaks, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 Installed new gearcase. Ran calibration. Tested washer in high spin. Unit is working properly. Tested to complete.

Near Five Palms Dr, San Antonio, TX 78242
Richard G.

Richard G.

RANGE WHIRLPOOL WFG525S0HS1 Customer complaint is that the door will not close. Verified failed active hinge. Need hinge.; ordrng 1 WPW10299224 (hinge-door)

Near Dimitra Dr, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Found water hose in back of fridge was kinked, fixed line issue. Ice maker had produced a little batch of ice then froze up fill tube area from the line being kinked. Unit should make ice within 24 to 72 hrs."

Near Forest Fox St, San Antonio, TX 78251
Devon F.

Devon F.

RANGE WHIRLPOOL WEE750H0HV1 Customer complaint was unit Did nothing. Upon arrival unit was operating but panel kept shutting off enter diagnostics mode got F6E0 lost communication with UI tech checked the 240vac power cord and Seen cord burnt suggested customer to go to Home Depot and replace power cord ordering control board and control panel just in case.; ordrng 1 W11113848 (cntrl-elec) and 1 W11335275 (CONTROL PANEL )

Near Spice Oak Ln, Cibolo, TX 78108
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRFC704FPS01 Replaced dispenser UI. Unit dispenser water. Tested to complete. Unit is good to go.

Near San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Checked refrigerator. Frost build up in freezer. Air return was frozen over. Defrosted freezer and air return. Refrigerator is cooling as designed. No further issues with unit. job complete.

Near Star Oaks Dr, Elmendorf, TX 78112
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Educated customer on proper use of unit. Found water valve turned off under sink. Turned on water to resolve issues. Unit performing as designed. Yes to survey and leave behind.

Near Fredericksburg, TX 78624
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Tested all water features including icemaker fill test,all checked ok,customer to monitor unit"

Near I-30, Little Rock, AR 72209
Doug M.

Doug M.

LAUNDRY WHIRLPOOL NTC3500FW00 "Inspected unit for not starting,called tech line ,found E2 error abnormal drain,maintenance has drain hose hooked up to p-trap under sink like a dishwasher with no air gap,tech said customer to correct installation and to have drain hose installed correctly,unit checks ok,#7726374260"

Near Rebsamen Park Rd, Little Rock, AR 72202
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Inspected unit for not making ice, performed service diagnostics found recirculating pump reading reservoir is full when empty also found compressor not starting,put unit normal run called tech line (Kathy),tested voltages to pump,fill valve and compressor 120v checked ok,tech said to replace compressor and recirculating pump #7726371135; ordrng 1 W11325175 (RECIRCULATING PUMP ) and 1 WPW10605286 (compressor)"

Near AR-161, Scott, AR 72142
Doug M.

Doug M.

ICEMAKER WHIRLPOOL MFD2561HES "Inspected unit found ice in mold,cycled icemaker ice dumped icemaker filled,adjusted bail arm,customer to monitor"

Near Thousand Oaks Cir, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for noisy operation,found when in spin and agitate unit is making a screeching noise,remove belt to see if noise is coming from drive motor or gearcase could find noise put belt back on unit making noise,diagnosed to need drive motor and gearcase ; ordrng 1 W10890624 (motor-drve) and 1 W11255272 (gearcase)"

Near Choate St, Conway, AR 72032
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW "Plugged the appliance in to a 220 outlet, ran the appliance on different settings, the appliance is heating and working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "Installed part ordered, calibrated and performed a diagnostics test, the UI and appliance are working normal"

Near Mumphord St, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 Inspection of unit shows fitting for reservoir tank not seated all the way Causing drip from water filter compartment. Reset tube and feeding issue resolved

Near Violet Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

RANGE WHIRLPOOL WFG505M0BS3 Customer states that retailer will be exchanging for a new unit. Customer let me look at unit to determine issue. Issue found would be electrode for top right burner. Part that would be needed for repair is electrode part number W10515459.

Near Newberry St, Alice, TX 78332
Michael R.

Michael R.

MICROWAVE AMANA AMV2307PFB "Checked the switches, all is good. Ran the appliance numerous times, the appliance is heating and working normal"

Near Cypress St, Victoria, TX 77901
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "F7E1, F4E3 motor fault and heater fault. Gave customer price for repair. Customer will not go through with repairs."

Near Skysail St, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "The measured fill was not giving the right amount of water, calibrated measured fill and tested with a measuring cup. The measured fill and appliance are working properly"

Near Cherrystone Cir, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated unit ran verification cycle all issues have been resolved

Near Brahma Blvd, Kingsville, TX 78363
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Replaced evaporator cover and control board per service pointer, found fill hose leaking from wall to refrigerator replaced hose checked ok; used 1 29000406F (FILL TUBE ) from stock"

Near Harvest Hills, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer said she rescheduled for tomorrow.

Near Fawn Ridge, Cibolo, TX 78108
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320MOEW2 Customer confused about gasket thought was incomplete. Customer also complained about cycling. Explained to customer that unit is working as should.

Near Granite Shoals, San Antonio, TX 78244
Steven G.

Steven G.

DRYER WHIRLPOOL WED4815EW1 "Found belt Broken and pulley broken as well, replaced pulley and belt, unit operating as should now.; used 1 4392065 (REPAIR-DRYER) from stock"

Near Toledo, OH
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUID508HPS "Issue was a dented door panel. Replaced panel, unit looks good. Customer inspected before we left."

Near Chelsea Green, San Antonio, TX 78257
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Replaced valve and gearcase. Recalibrated as per instructions in service mode. Issue resolved.

Near Steeplebrook, Spring Branch, TX 78070

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