We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/12/2022
Customer stated unit giving yellow/orange flames on all burners. Unit is on NG an as such was factory set for natural. Finding issue to be faulty regulator, ordering regulator or this issue. This issue caused a functional issue with a wok ring on the right front burner to become brittle and break, ordering grate with wok ring as well. Scheduled for part availability.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/12/2022
I removed the top, front and back panel. I replaced the dispenser, stator and below, reassembled and test. This unit is fully functional now has meet the three mandatory service pointer requirements for leaks. I did not detect any leaks during test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78210
Daniel
Job Details: 01/12/2022
Customer reported dryer not heating nor timer working on console. Checked outlet and outlet is giving the correct 240 voltage. After inspection found all good fuses except the thermal fuse. Would read continuity then randomly change to open line at any given time. Replaced thermal fuse and timer. Tested unit and unit now is giving off heat and timer is doing its job. Unit now functioning as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Converse, TX 78109
Chris S.
Job Details: 01/12/2022
Customer stated ice maker and water dispenser is not working found issue to be pinched water hose line fix line tester unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Garden Ridge, TX 78266
Zachary
Job Details: 01/12/2022
Issue is rattling sound from back. Took a moment to replicate but found compressor making high pitch rattle. Tightened screws and fixed issue. Refrigerator is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found a broken heater. changed out heater and tested unit
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Power supply board and UI tested unit everything working properly properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near San Antonio, TX 78216
Jim G.
Job Details: 01/12/2022
I verified a loose connection. Used a wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Installed new cooktop. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Rack adjusters for top rack are broken. Need adjusters.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Customer stated the washer spraying on half of it was not working found issue to be faulty UI board. Also ordering control board just in case.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Power supply board and UI tested unit everything working properly properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near San Antonio, TX 78247
Shawn W.
Job Details: 01/12/2022
I replaced the main control and ran service diagnostics cycle. This unit is now fully functioning as designed.
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Rack adjusters for top rack are broken. Need adjusters.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Customer stated the washer spraying on half of it was not working found issue to be faulty UI board. Also ordering control board just in case.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Returned to replace thermistor. Defrosted unit as the evaporator was solid ice. Installed thermistor and reinstalled in new spot. Tested fan to make sure it kicked on when door switch is closed. Unit functioning as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Returned to replace parts. Upon removing old lower wire harness found torn wire on drain pump terminal so figured that had to have been the issue all along. Installed new lower wire harness and tested unit in diagnostic mode. Unit functioned as designed without any issues or irregular noises. Unit back in service.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
SAMSUNG WASHER
Model WF45K6200AZ/A2
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Complaint is smoke came from washer during use. Called tech line. Went through all diagnostics testing. Could not find any issues. No issues during testing. Unit is working properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Adkins, TX 78101
Daniel
Job Details: 01/12/2022
Customer reported broken rack. After inspection found broken wheel on right side of rack. Installed new rack adjuster assembly. Tested usage of rack. Rack and unit functioning as designed. Job complete.
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near La Vernia, TX 78121
Daniel
Job Details: 01/12/2022
Customer reported loud grinding noise coming from freezer. After inspection found loose starter cover that would rattle on the compressor when compressor kicked on which was causing the excessive noise. Re installed starter cover correctly and unit is functioning as designed without anymore excessive or irregular noises. Job complete
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cibolo, TX 78108
Douglas H.
Job Details: 01/12/2022
Last tech found restriction in SS. Confirmed diagnosis. Replaced dye drier and added service port to compressor. Vacuumed unit to remove the restriction. Recharged unit, held charge. Unit began cooling efficiently upon testing. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78254
Jay
Job Details: 01/12/2022
Error code E4F8 is drip pan code. Removed the drip pan, was a good amount of water. Checked for loose lines or water leaks and found none. Cleared code dumped tray reinstalled. Informed customer of using too much soap as suds could impact this.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the filter housing is leaking water. Verified issue. Replaced reservoir and filter housing. Tested to complete. Unit s good to go.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLQ2
Near San Antonio, TX 78231
Drew
Job Details: 01/12/2022
Replaced thermal fuse, didnt not resolve issue. Customer was okay with me installing the part for piece of mind.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer was having a problem in which the Quick Wash took 2 hours. In diagnostics I retrieved error code F0E3 Overload and F0E7 Load detected when running clean washer cycle. I ran service diagnostics and all loads functioned as designed. We will need to replace the main control. Part ordered. I spoke with our customer about trying to get their unit hooked up to WiFi. They have worked with connect team but it has been determined they need better in home WiFI. I recommended she seek guidance from her service provider so she can receive updates. Technical Service Pointer #: W11564098 Rev A Action Required: MandatoryRelease Date: September, 2021 Top Load Washers Clean Washer Error F0E7. I called Whirlpool Tech Line and spoke with Sterling. Run DLMS calibration. Go over loading procedures and proper detergent amounts. Quick Wash typically is 35-40 minutes. Replace HMI for logic update. SR#7732715726. Part ordered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Pan assembly is broken on refrigerator customer to provide closing documents on return they are moving in today ordering parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1:
Near San Antonio, TX 78254
Sebastian
Job Details: 01/12/2022
Found that the dispenser assembly must be malfunctioning as it is almost completely empty and the customer found that my heater is pulling good amperage throughout the wash and at the end and its definitely turning on water sizzles when I pour over it to confirm this as well found that the upper dish rack is bowed out or off which doesnt allow the door to shut correctly ordering top basket section as well.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Universal City, TX 78148
Chris S.
Job Details: 01/12/2022
Customer stated the oven was not working and getting error code. Found issue to be control board and oven sensor ordering parts.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Tested unit. UI not responding. Will need new UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78254
Sebastian
Job Details: 01/12/2022
Confirmed power going down to the motor motor is making clicking sound but not going into wash found that the heater was working did pull up three Codes one for motor malfunctioning one for heater malfunction, and one latch malfunction I was able to confirm the heater is functioning as it should control does not show available also going forth with sump in latch repair as the heater is working.
We serviced a
UNKNOWN MICROWAVE OVEN
Model AMV2307PFS4
Near San Antonio, TX 78249
Garry
Job Details: 01/12/2022
Customer complaint that Microwave hood light bulb stopped working and would not come back on once bulb had been replaced. I found that the leads to this socket and the socket itself were constantly hot, regardless of whether switch was turned off or not, indicating an issue with the microcomputer/electronic control on the control panel. Ordering microcomputer/electronic control to resolve issue. Also, due to the fact that the socket is literally always hot with 120 V AC, ordering new socket because although we had power light would not work (tried multiple bulbs).
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near San Antonio, TX 78231
Jim G.
Job Details: 01/12/2022
I verified a damaged gasket seal on the right refrigerator door.
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE507ESS02
Near San Antonio, TX 78250
Sebastian
Job Details: 01/12/2022
Customer was given quote for panel and control did not receive the panel.
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model G7CE3034XB00
Near Universal City, TX 78148
Zachary
Job Details: 01/12/2022
Checked cooktop, now FL switch not working either. Ordering that switch and returning to install both at the same time.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS31ES0JS01
Near Boerne, TX 78015
Richard G.
Job Details: 01/12/2022
Customer complaint is that the unit is overheating and food is getting burned. Will need to replace oven sensor, control, and console.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer was having a problem in which the Quick Wash took 2 hours. In diagnostics I retrieved error code F0E3 Overload and F0E7 Load detected when running clean washer cycle. I ran service diagnostics and all loads functioned as designed. We will need to replace the main control. Part ordered. I spoke with our customer about trying to get their unit hooked up to WiFi. They have worked with connect team but it has been determined they need better in home WiFI. I recommended she seek guidance from her service provider so she can receive updates. Technical Service Pointer #: W11564098 Rev A Action Required: MandatoryRelease Date: September, 2021 Top Load Washers Clean Washer Error F0E7. I called Whirlpool Tech Line and spoke with Sterling. Run DLMS calibration. Go over loading procedures and proper detergent amounts. Quick Wash typically is 35-40 minutes. Replace HMI for logic update. SR#7732715726. Part ordered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Pan assembly is broken on refrigerator customer to provide closing documents on return they are moving in today ordering parts.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308ESS2
Near San Antonio, TX 78232
Douglas H.
Job Details: 01/11/2022
Customer stated unit made very little ice after repair. Ran diagnostics testing to check unit. Found issue to be bad compressor. Ordering compressor to resolve the issue. Parts under limited part warranty.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near San Antonio, TX 78218
Chris S.
Job Details: 01/11/2022
Customer stated screen will not turn on at all found it should be faulty UI board. Replaced UI board tested unit everything working properly.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78250
Jesus C.
Job Details: 01/11/2022
Installed new gasket with adhesive. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Schertz, TX 78154
Zachary
Job Details: 01/11/2022
Replaced fan motor with no change. Replaced control with no change to fan motor. Tested and was receiving 120v to motor when control engages. Saw fan motor barely move and stop. Got defective part. Reordering and force scheduling for Friday Jan. 14th.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Per special project authorization, replaced heater. Unit is functioning as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Schertz, TX 78154
Zachary
Job Details: 01/11/2022
Replaced fan motor with no change. Replaced control with no change to fan motor. Tested and was receiving 120v to motor when control engages. Saw fan motor barely move and stop. Got defective part. Reordering and force scheduling for Friday Jan. 14th.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Customer complaint is that the unit is just buzzing. Entered diagnostics and found no error codes. Ran service test. All seemed to be operating properly. Ran a cycle and did not hear anything out of the ordinary. Buzzing sound being heard is the drain pump running. Replaced drain pump. Tested out unit. Unit is functioning as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Victoria, TX 77904
Michael
Job Details: 01/11/2022
The cycle signal wasnt working, even after resetting it. Installed new control panel, the sound and appliance are working normal
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Victoria, TX 77904
Michael
Job Details: 01/11/2022
Violent spin cycle per customer. Tested the spin cycle , its pretty rough. The basket is bouncy, the suspension is bad and needs to be replaced. Installed new suspension, calibrated and performed a diagnostics test, completed with no issues or error codes, tested spin cycle manually, its has a smoother spin cycle, the appliance is working normal
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victoria, TX 77905
Michael
Job Details: 01/11/2022
Taking too long to wash cycles per customer. No error codes, tested the inlet valve, very little water pressure on the cold side. Installed new inlet valve from TS, tested the inlet valve good water pressure on both sides, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal ; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Goliad, TX 77963
Michael
Job Details: 01/11/2022
Installed new control, preheated the oven, the appliances is working normal
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Aransas Pass, TX 78336
John L.
Job Details: 01/11/2022
Installed new control board, tested after installation. Issue on this unit has been resolved.
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Corpus Christi, TX 78412
John L.
Job Details: 01/11/2022
Inspected unit, found issue to be with motor and cam and belt. Will need to replace motor cam belt to resolve slipping issue that unit is experiencing which is cause of noise that customer is hearing.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Corpus Christi, TX 78413
Adam
Job Details: 01/11/2022
Customer complaint of unsatisfactory washing as well as low water level. Inspection of unit shows error codes for oversize load as well as unbalanced load. Calibrated unit and ran verification cycle no issues found. I did refer a customer to the service pointer in regards to the low water level when selecting extra power where her chief complaint was noted. Went over proper loading and so distribution with customer no issue. Issue resolved
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Corpus Christi, TX 78410
Adam
Job Details: 01/11/2022
Customer complaint of unit no longer heating also fan no longer working. Will need to replace high and components as well as blower to resolve issue. Job will require two technicians product is mounted.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78410
Adam
Job Details: 01/11/2022
Customer complaint of lid will not open. Inspection of unit shows air code for lid lock failure. Replaced lid lock calibrated unit ran verification cycle issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ
Near Corpus Christi, TX 78415
John L.
Job Details: 01/11/2022
Attempting to install a components, after opening up rear panel found new issues with unit. The compressor has gone out it has seized up. Also tubing A round compressor and dryer have experienced the corrosion. These components and world will need to be redone to get unit to proper working order.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Concepcion, TX 78349
Adam
Job Details: 01/11/2022
Customer complaint again same as previous visit unit not seeming to wash. Inspection of unit shows no error codes. But further inspection shows agitator completely free spinning from gear case. Teeth on agitator have completely stripped out as well as teeth on gear case have worn away almost completely. Will need to replace Complete agitator as well as gear case to resolve issue.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Customer complaint is that the unit is showing a code of F9E1, and the unit has not worked since they received it. Verified error code. Replaced drain pump. Ran unit through diagnostics cycle. Unit passed diagnostics. Began a normal cycle. Unit is operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Customer complaint is that the unit is showing a code of F9E1, and the unit has not worked since they received it. Verified error code. Replaced drain pump. Ran unit through diagnostics cycle. Unit passed diagnostics. Began a normal cycle. Unit is operating as designed.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ07
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/11/2022
Called tech line. Unit not repairable. Sr 7732703054. Job complete.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ07
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/11/2022
Called tech line. Unit not repairable. Sr 7732703054. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/11/2022
Installed new control. Ran dryer. Unit ran for 45 minutes without issue. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/11/2022
Installed new control. Ran dryer. Unit ran for 45 minutes without issue. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/11/2022
Tested unit. Leaking from drain line under unit. Will need new hose.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/11/2022
Tested unit. Leaking from drain line under unit. Will need new hose.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Customer complaint is that the unit is not agitating. Entered diagnostics and found error code F7E6. Replaced shift actuator. Tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Boerne, TX 78006
Richard G.
Job Details: 01/11/2022
Customer complaint is that the unit is not agitating. Entered diagnostics and found error code F7E6. Replaced shift actuator. Tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Converse, TX 78109
Daniel
Job Details: 01/11/2022
Customer reported dishwasher not drying dishes as needed. After inspection found no error codes. Tested in diagnostic mode and unit functioned as designed. I did notice dishwasher did not get steamy or heat up as normally should. Felt minimal warmth to almost no heat when dishwasher finished. I did check water temp while In use and water was getting to the appropriate temp. Felt a tiny bit of heat on the heating element but not enough to what Im use to seeing. Customer also stated that dispenser was not dispensing soap properly. Ordering heating element, dispenser assem, and control just in case its a control issue. Will return when parts are available to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Antonio, TX 78244
Daniel
Job Details: 01/11/2022
Customer reported dishwasher not drying dishes thoroughly. After inspection found no error codes. Tested in diagnostic mode and unit functioned as designed. Felt heating element and heating element was on and served its purpose. Called tech line and tech line asked if customer used rinse aid. Customer stated they had never used rinse aid. Tech line informed that without rinse aid dishwasher would not dry thoroughly. Informed customer that he would need to use rinse aid for the best wash and dry possible. Customer stated he will go buy rinse aid. Unit functioning as designed. Bruce SR#7732700064
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Converse, TX 78109
Daniel
Job Details: 01/11/2022
Customer reported dishwasher not drying dishes as needed. After inspection found no error codes. Tested in diagnostic mode and unit functioned as designed. I did notice dishwasher did not get steamy or heat up as normally should. Felt minimal warmth to almost no heat when dishwasher finished. I did check water temp while In use and water was getting to the appropriate temp. Felt a tiny bit of heat on the heating element but not enough to what Im use to seeing. Customer also stated that dispenser was not dispensing soap properly. Ordering heating element, dispenser assem, and control just in case its a control issue. Will return when parts are available to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Antonio, TX 78244
Daniel
Job Details: 01/11/2022
Customer reported dishwasher not drying dishes thoroughly. After inspection found no error codes. Tested in diagnostic mode and unit functioned as designed. Felt heating element and heating element was on and served its purpose. Called tech line and tech line asked if customer used rinse aid. Customer stated they had never used rinse aid. Tech line informed that without rinse aid dishwasher would not dry thoroughly. Informed customer that he would need to use rinse aid for the best wash and dry possible. Customer stated he will go buy rinse aid. Unit functioning as designed. Bruce SR#7732700064
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78244
Daniel
Job Details: 01/11/2022
Customer reported bake element missing. Upon arrival found range without bake element. Customer says when they tried to put it on bake before they noticed that bake element was missing that it would trip breaker. Waiting on bake element to come in and ordered a control in case any damaged was caused to control. Will return when parts are available to repair.