Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1335 customer reviews

Sherman  J.

Sherman J.

ICEMAKER (STANDA KITCHENAID KUIC15PRXS2 Found faulty bin thermostat. Ordered parts to resolve issues. Collected service call on both jobs at address. ; ordrng 1 WP2313633 (BIN THERMOSTAT )

Near Bandera Hwy, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB725BW0 "Checked washer found hose to recirculating pump with a hole. Ordering recirculating pump hose and drain pump hose.; ordrng 1 8182767 (hose drain,pump) and 1 8182769 (hose)"

Near Oak Trail, San Antonio, TX 78228
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint was unit not cooling in fridge took evap cover off see whole evap frozen defrost to test thermistor, thermistor passed. called tech line they suggested I follow service pointer W11092686D move and reposition thermistor to stop evap from freezing over. U it is operating properly as of now."

Near Starlit Pond, San Antonio, TX 78260
Colton B.

Colton B.

DRYER WHIRLPOOL WED8620HW0 "Issue was a noisy blower wheel. Replaced blower wheel, not unit runs quietly. Unit tested good."

Near Paseo Mesa, Boerne, TX 78015
Richard G.

Richard G.

FREEZER WHIRLPOOL WZF34X18DW03 "Changed start device and capacitor. Start device clicks on and there is a very slight hum from the compressor for about 5-10 seconds, then clicks off. Freezer is set to fast freeze, temperature is fluctuating between 61 and 62 degrees. Cool air is coming from vents, but not cold. Called techline, spoke with TJ. Found issue to be a bad compressor. Ordering compressor and requesting sealed system technician.; ordrng 1 WPW10750849 (compressor)"

Near Canton Field, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL GS5SHAXNB01 Found FC temp at 8 degrees and compressor and fans on. Did amp draw at compressor .04 amps dryer warm. Removed evaporator cover found partial frost pattern unit low on refrigerant. Spoke to customer about age of unit and that cost to properly repair unit will exceed its value. Customer agreed collected service fee. Advised of survey and paper.

Near Bluemist Pass, San Antonio, TX 78247
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRB119WFBB01 "Client was concerned and noticing temperature fluctuations in the refrigerator and freezer. One time her thermometer had reached 44 degrees in the morning after being closed all night. Freezer as high as 7 degrees F. Been experiencing temperature fluctuations of 10 degrees. I verified the product code. Conducted self test. Test 1 defrost closed. Test 2 compressor condenser fan good. Test 3 evaporator freezer fan good. Test 4 fresh food thermistor pass. Test 5 freezer thermistor pass. Test 6 damper pass. Test 7 . I adjusted the performance up two positions to 8. Explained to client what was done and advised them to monitor over the next few days, that the temperature should drop and they could adjust accordingly. I asked them to give us a call if their temperature concerns were not resolved and we could have a sealed system tech check for a leak."

Near High Ridge Dr, Bulverde, TX 78163
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 "Customer complaint was unit making loud noise, moved unit to check if something was rubbing on condenser fan nothing found rubbing but noise stopped advised cus to do same if happens again or place something under unit to balance it out. Unit is operating as designed."

Near Laurel Field, San Antonio, TX 78260
Steven G.

Steven G.

WASHER WHIRLPOOL WFW5620HW0 Checked washer found bad power cord ordered; ordrng 1 W10919946 (POWER CORD)

Near Vance Jackson Rd, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER AMANA MED6630HW0 "Model on dispatch does not match unit corrected verified warranty goods date May 9 2019 .Found noise like metal on metal, removed top and front found failed roller. Used stock dryer repair kit replaced rollers, idler and belt. Tested all operations normal, advised customer of survey and paper.; used 1 4392067 (REPAIR) from stock"

Near Hidden Dr, San Antonio, TX 78217
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HW0 Installed new control UI and filter. Ran diagnostics cycle e times. No issues during testing. Tested to complete.

Near Perch Meadow, San Antonio, TX 78253
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0EB1 "Replaced both door trim, handle, and vent. No further issues. Tested to complete."

Near Richland Hills Dr, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE KITCHENAID KFEG500EBS1 "Found element igniting, but would not change from high to low. Will need infinite switch for left rear and ordering element to have on hand just in case. Element is covered under extended warranty. Balance left 186.69; ordrng 1 W10917724 (switch-inf) and 1 WPW10342780 (elmnt-surf)"

Near Lochglen, San Antonio, TX 78240
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue door was damaged and missing handle and glass door. Put on missing parts on door. Put door on. No more issues. Job complete.

Near [8001 - 8099] Hermosa Hl, San Antonio, TX 78256
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED5620HW0 Unit still not heating. Next step in troubleshooting is ACU. Ordered acu.; ordrng 1 W11298841 (CONTROL PANEL )

Near Market Hill, San Antonio, TX 78256
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL MSF25C2EXM00 "Checked refrigerator found unit has a bad control board WPW10366605, customer is going to replace part herself."

Near Stone Canyon, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSS48FTX00 Issue was that the refrigerator keeps making a clicking noise. Clicking noise coming from control board and powers everything down for a few seconds before coming back on. Order control board repair kit from service pointer. On return trip Quoted customer for P&L. Collected service call. Gate code is 1963.; ordrng 1 W10801766 (cntrl-elec)

Near Paradise Point Dr, Boerne, TX 78006
Ivan B.

Ivan B.

COOKTOP GAS KITCHEN AID KGCU482VSS00 Replaced IGNITOR unit operating properly now

Near Roan Forest, San Antonio, TX 78259
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 "Customer complaint was unit display don’t work, disconnected power and reconnected power for temporary fix, ordering new control panel to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)"

Near Recanto, San Antonio, TX 78260
Jim G.

Jim G.

RANGE WHIRLPOOL WFE505W0HZ1 Replaced control. Issue resolved.

Near Highpoint Ln, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MED8630HW0 Replaced panel. Issue resolved. Survey prepped FCC.

Near Flint Ln, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Calling techline per notes. Spoke with Cathy, she asked average temps. Gave average temp of 37 in RC and 25 in FC. asked the wattage draw. Found wattage draw of 90. Use nitrogen and don’t use over 140 psi. No parts at this time. Steve sending me nitrogen system.; schdld next appmnt for 11/22 FRI !"

Near Monument Oak, Boerne, TX 78015
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 "Replaced drive pulley, actuator, gearcase, drive belt, and capacitor. Ran unit through calibration. Ran unit through automatic test, all steps passed. Tested to complete. Unit is good to go."

Near Bluegrass Creek, San Antonio, TX 78253
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBC207KBL03 Customer complaint was shattered inner glass on oven. Replaced glass to resolve issue. Unit tested good.

Near Dietz Elkhorn Rd, Boerne, TX 78015
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4955HW1 Will have to reschedule customer. ; schdld next appmnt for 11/21 THU !

Near Broadway St, San Antonio, TX 78209
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Customer states contractor resolved issue.

Near White River Dr, San Antonio, TX 78254
Tommy B.

Tommy B.

RANGE WHIRLPOOL GR448LXPQ2 Customer states that the issue is the unit is not heating adequately. Tested this by asking customer to put water to boil. Customer uses low settings. Checked the voltage to the unit and the burners. Unit is testing good at this time.

Near Rindle Ranch, San Antonio, TX 78249
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 The model number was input incorrectly causing for the wrong repair parts list in service matters which caused the incorrect parts to be ordered. Ordered correct parts and rescheduled.; ordrng 2 W10515057 (LED ASSEMBLY TAPERED )s and 1 W10515058 (LED ASSEMBLY )

Near S Hausman Rd, San Antonio, TX 78249
Sherman  J.

Sherman J.

WASHER MAYTAG A112 Had to find in 92 pages of parts to find. Found issues with unit no leaks. Unit is functioning as designed.

Near Bandera Hwy, Kerrville, TX 78028
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Found F8E1 stored in system, found drain hose way too far inside drain port. Made adjustments and tested in diagnostics, running automatic testing to see if any codes pop up again. No codes popped up, but ran a cold wash and valve is not showing a steady stream of water. Will order and change out water inlet valve. ; ordrng 1 W11127357 (housing)"

Near Campton Farms, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Checked refrigerator, found refrigerator not programmed for usage. Programmed refrigerator unit working as designed. Compressor running and refrigerator is cooling. Job complete."

Near Colwyn Pass, San Antonio, TX 78216
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Issue was unit making noise. Found bad gear case. Rallies gear case. Check for other issues. No other issues. Unit not making anymore noise during cycle. Job complete

Near Salado Canyon, San Antonio, TX 78258
Richard G.

Richard G.

RANGE WHIRLPOOL WFG525S0HS1 Replaced active hinge. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.

Near Dimitra Dr, San Antonio, TX 78245
Steven G.

Steven G.

WASHER MAYTAG MVWB865GC0 "Checked washer found outer tub is cracked at bottom back, will need double labor on this call ; ordrng 1 W10512161 (tub asm)"

Near Patterson Ave, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DC3 Tested washer. Error code F5E2. Door latch is bad. Ordering new door latch. Washer lid opening too far back. Will order new hinges. ; ordrng 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W10787880 (latch)

Near Haggin St, San Antonio, TX 78210
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Unit is testing good at this time with no issues. Customer complaint is the unit is not heating evenly. Found no problems with the unit.

Near Rindle Ranch, San Antonio, TX 78249
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL RBS305PDQ16 "Customer problem was a damaged broil element. Customer already had new broil element ready to go, just asked that I install it. Installed element, unit tested good. Collected service call and labor."

Near E Bandera Rd, Boerne, TX 78006
Richard G.

Richard G.

WASHER MAYTAG MVWX655DW1 Replaced control. Powered on unit and it operated normally. Entered automatic test and all steps passed. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.

Near Ashbury Creek, San Antonio, TX 78245
Colton B.

Colton B.

COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Issue is no blower motor operation. Replaced switch, still no life on the blower motor. Called techline who suggested that the first blower motor that we installed was faulty. Ordering a new one to resolve. Item is PSP.; ordrng 1 W11083804 (motor-blwr)"

Near Fox Briar Ln, Boerne, TX 78006
Justin  R.

Justin R.

DISHWASHER JENNAIR JDB1105AWS "Found unit not draining correctly, unit is pushing water through showing unit to have a good motor. Unit is not installed correctly so the side brackets are not holding unit in place. Running unit through diagnostics again to see if the drain section drains automatically or not. Calling techline to assist with troubleshooting, Kevin is assisting. Unit is flashing a bad thermistor code. Kevin had me check the thermistor from board found 11.5kohms. Showing good thermistor bad board. Collected 175, balance is 309.86; ordrng 1 WPW10218836 (cntrl-elec)"

Near Chippington Dr, San Antonio, TX 78253
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced motor sump assembly. Issue resolved. Survey prepped. FCC.

Near Starling Pass, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW4 Diag revealed F4E1 error due to misfired electrical (240VAC) 4 prong outlet. Informed consumer.

Near Hilltop Dr, Blanco, TX 78606
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Issue stated by customer: fridge making grinding noise by air filter. Replaced diffuser/baffle. Unit test good. Informed customer of survey.

Near Spring Rain, San Antonio, TX 78249
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Siphon separator became dislodged causing water to splash outwards. Realigned part. Issue resolved.

Near Scenic Lullaby, Spring Branch, TX 78070
Christian G.

Christian G.

DISHWASHER MAYTAG MDB4949SDE3 "Issue stated by customer: dishwasher goes to pre rinse, but doesn’t wash. Stops after 5min. Detergent dispenser leaking also. Replaced dispenser and control. Ran unit through diagnostic test. No error codes. Unit test good. Informed customer of survey."

Near Country Field Dr, San Antonio, TX 78240
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced gaskets (cover was not the correct size but not needed after all). Issue resolved.

Near Rosalina Loop, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSRB25FKSS01 "Checked refrigerator found water leaking at valve and bad ice maker mold peeling, replaced parts checked operation unit is working normal now ; pckd up 1 WPW10445062 (connector)"

Near W Lullwood Ave, San Antonio, TX 78212
Ivan B.

Ivan B.

DRYER WHIRLPOOL WED75HEFW0 Checked dryer. A connection on the ccu had come loose. Reconnected and unit working properly. No further issues at this time.

Near San Antonio, TX 78256
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D JENNAIR JJW8630DDB Issue was ovens temperature not matching the temperature in display. Found both oven need to be calibrated. Calibrated both ovens. Set it up for 400 in display and temperatures read 400 in thermometer for 10min. Advise costumer that sensor might night to be replace since service pointers. Said the oven control software has been modified and the sensor changed from a straight to a 90 degree bend sensor. If costumer calls back order 2 sensor for that call. Job complete. Service fee collected.

Near Ivory Creek, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found air leaking from filter housing causing water discoloration and hammer noise. Customer just replaced filer upon removal filter filter stuck in housing. Went to parts house picked up housing and filter. Replaced filter and housing tested no leaks all operations normal. No email provided.; pckd up 1 EDR2RXD1 (water filter) and 1 W11194438 (HOUSING)

Near Wayman Ridge, San Antonio, TX 78233
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507HPS00 Called techline spoke with Robert he advised to replaced left fridge with dispenser assemblySR 7726424919 ordering door; ordrng 1 W11301204 (dor-fip)

Near Harvest Carden, Boerne, TX 78006
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Ran diagnostics testing got error code F6 E0, communication error. Ordering parts ui board and main board.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"

Near Porch Swing, Boerne, TX 78006
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KICU569XSS "F37 F58 7726428613 after replacing both modules in the user interface, the error codes were revealed. Tech line could not assist in identifying the issue. They recommended a senior tech or second opinion.; saved tckt"

Near Canyonside, Helotes, TX 78023
Justin  R.

Justin R.

WASHER MAYTAG MVWC465HW2 Running unit through diagnostics with leak proof sheet underneath. No codes stored in unit. Placed leak sheet to have customer look for where the water is coming from after a full load.

Near Connie Mack St, San Antonio, TX 78240
Douglas H.

Douglas H.

OVEN ELECTRIC (S JENN-AIR JJW3830IL00 Called tech line spoke to David he said to reorder oven racks. All racks are psp ordered; ordrng 2 W11242906 (RACK)s and 4 W11256305 (OVEN RACKS)s

Near Echoing Oaks, San Antonio, TX 78255
Justin  R.

Justin R.

DRYER WHIRLPOOL WED4815EW0 Found bad element on unit. Replaced with truck stock and tested to complete. Went over survey with customer and leave behind. No email to add. ; used 1 279838 (ELEMENT) from stock

Near Woodchase, San Antonio, TX 78240
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Issue stated by customer: sliding mechanism making loud grinding noise. Replaced full bracket mechanism and still making grinding noise and hard to open/rough closing. Referred customer to installation company as there are wide dents on both sides of unit.

Near Wellesley Manor Dr, San Antonio, TX 78240
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Customer said the ice maker is making ice intermittently. Spoke to field supervisor and recommended a compressor.; ordrng 1 WPW10605286 (compressor)

Near Hunters Way, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTM404EBS3 Found sump assembly not connecting to lower spray visible damage on sump. Found error code for diverter motor and owi sensor. Checked sensor no issues ordering sump motor assembly since upper sump and diverter both need to be replaced and ordering main control to correct owi issue. Rescheduling Monday 11/25.; ordrng 1 W10673257 (pump&motor) and 1 W10913613 (cntrl-elec)

Near Everett Loop, Converse, TX 78109
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint is that the water will dispense, but the icemaker doesn’t work. Ran unit through diagnostics, icemaker runs through harvest, but makes a grinding noise, and the motor runs during icemaker fill test but doesn’t fill. Ordering dual valve and icemaker.; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"

Near Upton Park, San Antonio, TX 78253
Tommy B.

Tommy B.

FREEZER WHIRLPOOL WZF34X16DW04 Customer stated that the issue is that the unit is tripping the breaker and heating and cooling intermittently. Ordering control to resolve issue.; ordrng 1 W11253128 (contrl-box)

Near Bluestone Creek, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW4 Ran diagnostics and received error codes F9E2 F0E3 F2E1 F5E1. Customer stated that the issue is that the unit will not complete cycles and will sometimes leave excess water after the spin cycle. Reviewed the use and care guide and proper loading and washing procedures in order to ensure proper unit function. Left instructions for customer to call if issue persists using the recommended wash procedure.

Near Spring Rose Dr, San Antonio, TX 78249
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFL98HEBU0 Installed new water valve. Ran diagnostics test. No issues during testing. Unit is working properly. Collected payment for labor and part. Job complete.

Near Wiltshire Ave, San Antonio, TX 78209
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTE304GPS0 Dishwasher will fill and drain but will not wash. Needs new pump and motor. Ordered parts.; ordrng 1 W10917112 (pump&motor)

Near Monteverde Way, San Antonio, TX 78259
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB Cooktop has crack in class. Replaced the cooktop. Customer approved of repairs. No further issues. Tested to complete.

Near McQueeney, TX
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRFC604FSS01 "Found that the refrigerator door was not sealing on the right side. Took off freezer door, took out drawers. Broke drawer retaining clip on left side. Defrosted freezer. Found a piece of styrofoam packing material, blocking drawer brackets which were preventing the door from closing correctly. Found door handle loose, repaired it. Refrigerator is fully operational but will need to replace the broken drawer clip. I ordered the part and can replace it Tuesday. Customer prefers morning.; ordrng 1 W10485096 (stop-pan)"

Near Entiempo, San Antonio, TX 78261
Shawn W.

Shawn W.

RANGE WHIRLPOOL GR563LXSB1 "Broiler came on but did not heat up enough, topped out at 150 degrees F. Bake came on ok. Resistance test on component loads are fine. Needs a new control board. . I have set the appointment for Monday morning pending the authorization.; rqstng P&A on 1 9763681 (cntrl-elec)"

Near Busby Canyon, San Antonio, TX 78259
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Tested unit. Frost buildup on evap. Defrost sensor reading open on diagnostics testing. Pulled evap cover. Thermistor reading open. Replaced thermistor with truck stock. All test pass in diagnostics. No further issues. Tested to complete. ; used 1 WPW10383615 (THERMISTOR) from stock

Near Republic Pkwy, San Antonio, TX 78223
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW0 "Customer complaint was lack of temperature control, poor fill and poor drain. Found water inlet hoses to be on the wrong valves and a slight clog in the drain. Fixed both of those issues. Instructed customer that HE washers only fill 1/4 of the tub. Unit testing good. Customer did not have an email to give as they were not the home owner."

Near Tapatio Dr E, Boerne, TX 78006
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUID508HPS00 "Checked ice maker found sump pump not working, replaced pump checked operation unit working normal now"

Near W Edgewood Pl, San Antonio, TX 78209
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long Phil no fill. Replace valve and harness to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Hawksnest Bay Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER WHIRLPOOL WFW5620HW0 Inspection of unit shows no error codes. Customer still has complaint of unit shaking violently. Replace tub and drum assembly stater rotor and dampeners to resolve issue. Have not scheduled return date not all parts show as available. I did inform customer of this issue and advised for her to contact Appliance care within two weeks if she does not have a response from us about installation or an ETA of parts. Job will require helper; ordrng 1 W10916241 (rotor) and 1 W10921087 (stator) and 1 W10921996 (Tub and drum assembly) and 1 W11094464 (DAMPENER)

Near Kaila Ct, Port Aransas, TX 78373
John L.

John L.

DRYER MAYTAG MEDB850YW1 "Inspected unit, found issue with door not seating properly making it hard to close. Issue to be with hinges and screws,those must be replaced to resolve. Also outlet grill has broken loose, this is causing some clothing to bind up within drum, replace to resolve this issue. Found issue with roller shafts on front of unit as well as bad rollers, damaging seal on drum. These will need to be replaced as well.; rqstng P&A on 1 3387223 (electroid) and 2 3387230 (screw)s and 1 3394985 (lint screen housing) and 8 342055 (screw)s and 1 8544723 (grill-out) and 1 W10116344 (drum felt seal) and 2 W10249708 (hinge)s and 2 W10314171 (drum support roller)s and 2 W10359271 (support roller shaft)s"

Near Badlands Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER MAYTAG MVWC416FW0 "The customer was washing a blanket and when the blanket was being rearranged, the agitator broke off including the fabric dispenser with the bolt still screwed into the gearcase. Ordered parts to resolve issue ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate) and 1 W11035747 (gearcase) and 1 W11205050 (dispenser)"

Near Estelle Ln, Victoria, TX 77905
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Customer stated that the water is coming in at the wrong temperature. Found issue to be that the hoses were connected improperly. Swapped to correct water inlet and unit is testing good now. Yes to survey.

Near Lakeview Ct, San Antonio, TX 78249
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HV0 Replaced control. Preheated oven to 350 degrees. Tested to complete. Unit is good to go. No email to add.

Near Cavern Trail, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL MDB8751AWW Checked dishwasher ran light wash cycle to duplicate discrepancy unable to duplicate. Ran diagnostics field test with no issues. Dishwasher working as designed. Job complete.

Near Rollingfield Dr, San Antonio, TX 78228
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replaced water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Sea Secret St, Port Aransas, TX 78373
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the issue was the unit was not receiving water. Water was turned off under the sink. Unit functioning normally at this time.

Near Chena Lake, San Antonio, TX 78249
Michael R.

Michael R.

DRYER MAYTAG MEDB765FW0 "Error code F4E4, checked breaker and voltage at the outlet and power, all checks out. Ordered parts to resolve issue and motor just in case; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element) and 1 WPW10508324 (motor-drve)"

Near Lancaster St, Victoria, TX 77904
John L.

John L.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Inspected unit, found issue with ice door not making proper seal allowing air to enter and fuse ice. Also chute has been damaged and ice bin will not sit properly. Replace components to resolve this issue.; rqstng P&A on 1 W10696704 (door-ice) and 1 W10793257 (plate) and 1 W10889235 (door-ice) and 1 W10903434 (ice-contnr)"

Near Lands End, Rockport, TX 78382
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found issue to be ice blocking the water inlet at the icemaker assembly. Used the steam gun to defrost the ice and manually tested the icemaker. Unit tested good now with no further issues.

Near Acacia Woods, San Antonio, TX 78249
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS1 "Checked ice maker ran unit, found everything working just needs cleaning, maintenance will clean unit"

Near Vanderheck St, San Antonio, TX 78209
Douglas H.

Douglas H.

WASHER MAYTAG MVWC400XW4 Ran diagnostic testing found issue to be locked up gear. Gave customer quote 567.00. For parts and labor. Customer did not want proceed with repair due to cost. Collected service call

Near Boerne Stage Airfield, Boerne, TX 78006
Adam H.

Adam H.

DISHWASHER MAYTAG MDB6701AWQ Inspection of unit shows latch assembly not engaging. Replace latch to resolve issue; ordrng 1 99003347 (latch assembly)

Near Chandler Ln, Corpus Christi, TX 78404
Sherman  J.

Sherman J.

MICROWAVE OVEN KITCHENAID KBMS1454BSS0 Replaced inlet cover. No further issues at this point. Yes to survey and leave behind. Collected parts and labor.

Near Roadrunner, Fredericksburg, TX 78624
Justin  R.

Justin R.

REFRIGERATOR JENNAIR JFC2089HES Found the unit to have a bad water filter. Unit is getting 120 to valve and once filter was cleaned out some it started to push out water from dispenser. Charging service call on other job for dishwasher.

Near Chippington Dr, San Antonio, TX 78253
Richard G.

Richard G.

WASHER MAYTAG MVWX655DW1 "Customer complaint is that all lights were blinking and that the tub was not turning during wash cycle. Entered diagnostics and found error codes F5E3 lid unlock fault, F7E1 basket speed fault. Cleared faults and ran unit through automatic test, motor agitation step failed, motor spin test failed. Received error code F7E1 again. Checked motor and gearcase. Gearcase is spraying out oil and caused the belt to slip off. Informed customer off issue and that the gearcase is not covered under the 10 year warranty. Unit is now running but the customer will need to either get a gearcase in the future or buy a new machine. Quoted customer cost of parts. Collected service call and diagnosis fee."

Near Tree Top St, San Antonio, TX 78250
Richard G.

Richard G.

DRYER MAYTAG MEDC465HW0 "Customer complaint is that the dryer will heat but clothes do not get dry. Customer has had the vent blown out, and shortened the hose as short as possible. Found heater to be bad, not putting out enough heat. Replaced heater element and thermal cutoff with truckstock. Tested to complete. Unit is good to go.; used 1 279816 (CUTOFF-TML), and 1 279838 (ELEMENT) from stock"

Near Brightstone, San Antonio, TX 78250
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8040DW4 "Customer said when she runs mixed cycle it makes a grinding noise, but all other choices work fine. Ran a calibration on unit and then a automatic test cycle. No codes stored besides F0E3 overload. Test passed in diagnostics. Nothing out of the norm. No noise found."

Near Sweet Pea Run, San Antonio, TX 78245
Steven G.

Steven G.

DRYER WHIRLPOOL WED7300XW0 Checked dryer found unit noisy found bad rollers replaced with kit checked operation unit working properly now. Customer to call in credit card; used 1 4392067 (REPAIR) from stock

Near Grandview Pl, San Antonio, TX 78209
Adam H.

Adam H.

REFRIGERATOR MAYTAG MRT118FFFE04 Inspection of unit shows large amounts of ice on back of freezer compartments. Replace harness wire fan motor and control to resolve issue.; ordrng 1 2315539 (fan motor) and 1 W10637660 (harns-wire) and 1 W11207398 (CONTROL )

Near Bartlett Dr, Corpus Christi, TX 78408
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 F0E5F7E7F0E2Unit will not reach target rpm. Needs gearcase and sensor. ; ordrng 1 W10913953 (actuator) and 1 W11035751 (gearcase)

Near Locust Hill Rd, Max Meadows, VA 24360
Devon F.

Devon F.

VENTHOODS WHIRLPOOL UXT5236BDS1 "Customer complaint was unit not venting properly upon arrival tech noticed foil tape on top hood, took tape off and see the plate bent. turned fan on, that’s where the air was coming back from Tried to fix the plate that was there but can’t and can’t order part. Plate is bent from installation. Advised customer to contact builder."

Near Cherry Valley, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Defrost setting was not in right settings. Put defrost setting correctly

Near Camino Tower, Boerne, TX 78015
Uriah B.

Uriah B.

RANGE AMANA AER6303MFB2 Surface rust on inside of both side panels. Would need both side panels if approved. Could only find one side panel on parts list.; ordrng 1 WPW10162245 (panel-side)

Near W North St, Wytheville, VA 24382
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL UMC5225GZ0 "Checked microwave found unit dead nothing working, pulled and checked fuse found ok checked power found unit not getting 110 volts checked breaker found kicked reset breaker and checked operation unit working normal now"

Near Elizabeth Rd, San Antonio, TX 78209
Chris S.

Chris S.

DRYER SAMSUNG DV365ETBGWR/A3 Heating element is checking open. Will replace element. ; ordrng 1 DC47-00019A (element)

Near Mateer Cir, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 F2E1F1E1F1E2Unit would not obey any commands upon arrival. Reset unit. Recalibrated. Ran auto test cycle. All checked ok. Ran normal cycle to see if it would behave. Unit quit while still filling. Code F1E2 came back. Needs control board. ; ordrng 1 W11162436 (cntrl-elec)

Near Ferguson Valley Rd, Roanoke, VA 24014
Chris S.

Chris S.

REFRIGERATOR MAYTAG MFT2772HEZ00 The freezer led is getting voltage but isn’t turning on. ; ordrng 1 W11205083 (module)

Near Huntwood St, Cave Spring, VA 24018
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Issue was refrigerator leaking water. Found drain to be frozen. Making water leak through front of the unit. Steam the drain. Water now draining. No more issues. Job complete.

Near Parkmont Ct, San Antonio, TX 78258
Chris S.

Chris S.

OVEN WHIRLPOOL WFE540H0ES0 Bake element checks open. Will replace. ; ordrng 1 W10779716 (elmnt-bake)

Near Willett Ln, Bent Mountain, VA 24059
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW3 Customer stated the issue is the unit makes noise during spin cycle. Could not duplicate squealing. No error codes in diagnostics and unit passed automatic test cycle. Customer to call if issue persists.

Near Victory Cavern, San Antonio, TX 78254
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW3 Customer complaint is unit will shake while washing large blankets. Tested washer. F0E5 error code. Cleared error code. Ran calibration. No issues during testing. Called techline. There are no functional issues with washer. Issue is a loading and usage. Performed customer instruct. Job complete. Sr 7726428940Called CXC to document there are no issues. sr 7726414573

Near Groff Ave, San Antonio, TX 78237
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit oven did not work replaced unit control board unit is operating as designed.

Near Oaklane Dr, Universal City, TX 78148
Ezequiel V.

Ezequiel V.

WASHER ROPER RTW4516FW0 Checked washer found no error codes upon entering diagnostics. Ran automatic test with no issues. Unit working as designed. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

RANGE WHIRLPOOL WFE505W0HZ1 Replaced control. Issue resolved.

Near Highpoint Ln, Spring Branch, TX 78070
Michael R.

Michael R.

DRYER MAYTAG MEDC215EW1 "The customer said he was told we could take a look at the dryer while we were there. Called and spoke with Becky to see if there’s an authorization for Dyer as well, no authorization. Advised the customer of service call, P&L fees, was not happy about that and chose not to have it worked on."

Near Estelle Ln, Victoria, TX 77905
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Installed component tested unit issue resolved

Near 6th St, Corpus Christi, TX 78404
John L.

John L.

OVEN KITCHEN AID KOSE507ESS03 "Installed component, tested unit. Unit is now heating. Issue has been resolved."

Near 2nd St, Portland, TX 78374
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Error code F8E1, cleared error code, checked inlet valve, valve is working properly. Calibrated and performed a diagnostics test, completed with no issues. User error, showed customer how to operate the appliance"

Near N Leonard St, Bloomington, TX 77951
John L.

John L.

WASHER MAYTAG MVWC565FW1 "F8E1 long fill, checked valves for obstructions. Customer had recently had work done on piping, pvc shavings as well as glue stands clogged screen. Removed all debris, tested. Unit working as should. Issue resolved."

Near Park St, Sinton, TX 78387
John L.

John L.

REFRIGERATOR KITCHEN AID KSSC48QMS01 "Inspected unit, found a connector not seated and locked in place to inverter box. Made connection, compressor powered on. Checked for pressures, normal Freon pressures. Issue resolved."

Near Creekridge Dr, Victoria, TX 77904
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0HW1 "There is too much damage, Per RTM, will cost more than what it is worth, will ask for credit on this appliance."

Near N Navarro St, Victoria, TX 77904
John L.

John L.

RANGE AMANA ACR4303MFB3 "Installed control, issue resolved."

Near 5th St, Odem, TX 78370
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 F8E1Cold water valve not operating. Replaced inlet valve with stock. ; used 1 W11210459 (VALVE.) from stock

Near Bloomfield Ave, Roanoke, VA 24012
Chris S.

Chris S.

DRYER WHIRLPOOL WED6620HC0 The drive motor clip had come off. Causing the fan to rub the frame being very noisy. I reinstalled the motor clip and secured wire harness with wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock

Near McDaniel Dr, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 I installed the icemaker. All operations check ok.

Near Ashley Ln SW, Roanoke, VA 24018
Chris S.

Chris S.

TRIO CD KITCHENAID KRFC300ESS01 There was a ticking sound from behind the unit. I removed all loose tape and tags from the back of the unit. All operations check ok.

Near Fox Ridge Rd SW, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KSRA22CNSS01 Replaced sensor. Went through cycle and filled with water. All checks ok at this time.

Near Sedgefield Ln, Vinton, VA 24179
Chris S.

Chris S.

COMPACTOR WHIR n/a The bin latch was very tight and costumer was unable to open it when the bin was full. I lubricated the bin latch with grease. It then functioned freely. All operations check ok.

Near Huntwood St, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4800BQ1 Replaced inlet valve. Ran calibration. Ran auto test. All checks ok at this time.

Near Brake Rd, Elliston, VA 24087
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed the compressor,evaporator and drier. Charged unit with 5.5 oz of 134A. All operations check ok."

Near Eveningwood Ln, Roanoke, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRF767SDHZ00 Replaced fill tube. Ran harvest cycle and filled with water. All checks ok at this time.

Near Hidden Valley Rd, Blacksburg, VA 24060
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT970SAHV0 the wash pump was getting 50 volts and not running. The diverted valve was running constantly. I installed the pump and motor. I checked operation. All operations check ok. ; pckd up 1 W11087376 (pump&motor)

Near Rosebush Ln, Pearisburg, VA 24134
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts, due too E2 error code, and fan not running with 14dcv to fan, tested unit operation checks ok"

Near Soto Ln, Hot Springs, AR 71909
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Inspected unit for not making ice,found fill tube had a little ice in line not allowing for fill,removed ice jam,tested temps found 34 degrees in fresh food section,-5 in freezer section turn temp up to prevent line from freezing,icemaker did fill,operation checks ok"

Near Ledgerock Rd, Hot Springs, AR 71913
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced wire harness due to broken/damaged wires,tested unit operation checks ok"

Near Turpen Ln, Hot Springs, AR 71901
Doug M.

Doug M.

RANGE WHIRLPOOL GGE350LWS00 "Replaced left burner switch and left element due to only working on high and not cycling,tested unit operation checks ok"

Near Springbrook Dr, Lake Hamilton Township, AR 71913
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE550S0HZ1 Needs left rear element and control board. ; ordrng 1 W11171119 (elmnt-surf) and 1 W11295998 (cntrl-elec) and 1 WP3149404 (switch-inf)

Near Jones St SW, Christiansburg, VA 24073
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows error code for water valve. Replace valve to resolve issue. There is a slight squeal very quiet almost unheard at beginning of spin cycle. Replace drive pulley belt actuator and capacitor to resolve noise.; ordrng 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W11025984 (valve)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR AMANA ASD2522WRW04 Inspection of unit shows icemaker dripping water into ice been causing ice build up when customer goes to dispense ice auger busts the plastic for the ice bin. Replace icemaker and ice bin to resolve issue. Job will need authorization; rqstng P&A on 1 W10312300 (ice-contnr) and 1 w10190966 (icemaker)

Near Co Rd 440, Alice, TX 78332
John L.

John L.

DISHWASHER MAYTAG MDB4949SDE3 "Inspected unit, found a crack in pump causing leak. Replace to resolve.; ordrng 1 W10545278 (drain hose) and 1 WPW10591570 (pump&motor)"

Near Stonegate Way, Corpus Christi, TX 78411
Adam H.

Adam H.

RANGE WHIRLPOOL WFE540H0ES2 Called customer while in route to location customer states they will not have anyone available at the home. Customer would like to reschedule appointment for the 20th Wednesday.; schdld next appmnt for 11/20 WED !

Near Eastphal Ct, Corpus Christi, TX 78413
John L.

John L.

WASHER AMANA NTW4516FW2 "Ran diagnostics, no codes pulled. Ran recalibration, then ran unit on auto test cycle. Unit went through cycle did notice a sound coming from underneath. Found oil residue from gearcase. Replace to resolve this.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)"

Near W Borden St, Sinton, TX 78387
Uriah B.

Uriah B.

OVEN JENN-AIR JJW2430DP01 Checked probe reading in diagnostic and reads about the same as the oven sensor at 24celcius.

Near River Course Dr, Radford, VA 24141
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8500DC2 F7E9F0E3F8E6F2E1Reset unit. Checked wire connections. Checked lid lock operation. Some wear on the drain pan indicated the basket had dropped and was rubbing the motor on the pan. Ran auto test cycle. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock

Near S Barrens Rd, Hollins, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found all operations working properly. Unplugged and reset unit. All checks ok at this time. Siliconed the upper left corner of freezer compartment. ; used 1 8201711 (ADHESIVE) from stock

Near Dansbury Dr NW, Roanoke, VA 24017
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Customer complaint of pantry drawer wire exposed. After inspecting unit it was determined that evaporator motor for freezer compartment was not working causing ice and water to build up and bottom of fridge compartment which in turn froze the pantry wire in place. Replace thermistor and motor evaporator fan to resolve issue; ordrng 1 W10280385 (thermistor) and 1 W10728094 (motor-evap)

Near The Grand Dr, Kingsville, TX 78363
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Reset unit. Freezer had good temps. Checked icemaker and found it went through harvest. Cx to observe further. If callback preorder icemaker.

Near Brooksfield Rd, Blacksburg, VA 24060
Jim G.

Jim G.

DRYER WHIRLPOOL WED5620HW0 UI replaced and wire harness replacement was not successful. Voltage indicates issue with control board. Diagnosis confirmed by techline. I spoke to Kathy Sr# 7726407962. ; ordrng 1 W11331275 (CONTROL)

Near Lone Valley St, San Antonio, TX 78247
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "No error codes on arrival, calibrated and performed a diagnostics test, completed with no issues. Found the drain tied into a long 1 inch hose and tightened with a metal hose clamp not allowing it to create a vacuum to allow the water to drain out fast enough, showed the maintenance guy how to use the washer, customer will make corrections. The appliance is working normal"

Near W Main St, Port Lavaca, TX 77979
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked dishwasher found dishes are wet not heating, ordered thermostat ; ordrng 1 W10195091 (thermostat)"

Near Mission Verde, San Antonio, TX 78223
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Installed valve, issue resolved."

Near Rock Crest Dr, Corpus Christi, TX 78414
John L.

John L.

DRYER MAYTAG MEDX655DW1 "Inspected unit, found a short in wiring to be cause of smoke and fire. Took a picture on SD-Mobile of wiring harness. Harness would need to be replaced to resolve this issue. Part W10640711"

Near 2nd St, Taft, TX 78390
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "The customer called and said she was having an issue with the lid lock, Amanda sent me a work order. F5E3 error code on arrival, unplugged the appliance and harness connection to the lid lid lock, also removed the UI and unplugged the harness connection. Plugged everything back in, cleared error code and performed a quick test cycle, completed with no issues or error codes., the appliance is working normal. I had the customer start a wash cycle, started with no issues."

Near Simpson Rd, Victoria, TX 77904
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 "Customer tried to call after getting the robocall, but office was closed. Customer needs more advance notice. Worked out with customer to come back tomorrow morning keeping parts and rescheduling for tomorrow.; schdld next appmnt for 11/19 TUE 8 am"

Near Bluegrass Creek, San Antonio, TX 78253
John L.

John L.

WASHER MAYTAG MVWB765FW1 "F3E2 inlet temperature, F0E4 limited spin, F6E2 UI to ACU, Unable to run test on valves, controls keep erroring out. Tested components for issues could not find any. Replace control to resolve issue. Customer will not repair."

Near FM1945, Sinton, TX 78387
Adam H.

Adam H.

DRYER WHIRLPOOL WED85HEFW2 Install components cleaned roller support wheels. All noise that is made during operation are normal operating sounds

Near Meadowbrook Rd, Bishop, TX 78343
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JS42NXFXDE01 Issue was a slow closing door. Tried to replace door but it was screwed into bottom hinge. Did not feel comfortable going through with the repair unless I had another tech present to line up door and perform repair. Also no lights in freezer. Discovered light module burned out. Ordering a new one to resolve that issue. Trying to get all of that with a helper tech scheduled for later this week. ; ordrng 1 W10908166 (module)

Near Terra Canyon, San Antonio, TX 78255
Adam H.

Adam H.

WASHER WHIRLPOOL WFW85HEFW1 Install components. Was able to run complete heavy duty cycle while working on other Appliance no water leak issue resolved

Near Meadowbrook Rd, Bishop, TX 78343
Colton B.

Colton B.

BEVERAGE CENTER KITCHEN AID KUWR204ES800 Issue is a loud rattling noise coming from unit. Could not replicate noise however customer had a video. Judging by the amount of noise mad and the frequency at which it happens I believe it to be a loud compressor in high speed. All fans are checking good and quiet. No loud rattling noise observed outside of customer video. Nothing on door feels loose. Ordering a new compressor and returning. Gate code is #8400. ; ordrng 1 8201787 (compressor)

Near Menger Springs, Boerne, TX 78006
John L.

John L.

RANGE WHIRLPOOL RS696PXBB2 "Inspected unit, has F1 error control has gone bad. Part is no longer available. Unit cannot be repaired."

Near Violet Rd, Corpus Christi, TX 78410
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTM704ESS0 "Issue was a leaky dishwasher. Unit was unloved. Leveled unit and appeared to resolve leak. However while testing I noticed wet insulation on the middle part of door. Appearing to Indicate that unit needs new lower door sea. Talked to customer warranty. Customer states that they should still be under warranty because the issue is the same as previous visit. Passing issue to AE to see what can be done.; ordrng 1 W10909089 (lower seal,bottom)"

Near Caliza Terrace, Boerne, TX 78006
Ivan B.

Ivan B.

MW-HOOD COMBO KITCHENAID KMHS120ESS5 Changed interlock. Door operating properly. Unit now not powering on. Control not accepting input. Ordered ACU and UI; ordrng 1 W11032363 (ACU) and 1 W11044688 (UI)

Near Hunters Ridge St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW1 "Ran diagnostics found F5 E1 clicking is from control not detecting lid lock intermittently, tested lock manually this was good and ran in normal cycle found on spin cycle the lid will lock as well. Found in stand by mode lid lock still energized from main control. Replaced control calibrated ran service cycle and monitored unit in stand by all operations normal. Advised of survey and paper."

Near Windway Dr, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB3 Removed rear panel replaced control preheated and tested surface burners all operations normal advised of survey and paper.

Near Paradise Rd, San Antonio, TX 78244
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL GD5RHAXNT01 "Checked refrigerator after adding dye drier found freon leak in freezer evaporator, replaced evaporator, vacuumed and charged unit everything checks ok."

Near W Mayfield Blvd, San Antonio, TX 78221
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found ice buildup on both air baffles in refrigerator section clear ice and adjusted freezer door checked operation unit working normal at this time customer to watch and call back.

Near E Olmos Dr, Olmos Park, TX 78212
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW0 Checked washer removed sheet ran unit everything checks ok at this time customer to watch and call if any problems

Near Briarwood Dr, San Antonio, TX 78209
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue was a leaking refrigerator. Finding issue to be dispenser tube is broken inside the door, need to order another one to resolve. Ice maker tube is working as intended. Customer not home for diagnosis. Called and left vm letting him know my findings and that I’m scheduling Friday as the day for return. ; ordrng 1 WPW10386778 (tube-water)"

Near Foster Ln, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Checked refrigerator found evaporator lost some frost since here two weeks ago went over unit with black light did not find a leak anywhere, checked pressures found compressor side minus 14 and dyer side 63 called tech talked to JK advised him to what was going on RS7726412984, Whirlpool to change out unit"

Near Sid Katz Dr, San Antonio, TX 78229
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WML55011HS2 "client has been experiencing intermittent times of the top of the led display blacking out or dimming. Also upper characters are sometimes not initiated when required. On occasion the circuit. Is not closing and running the microwave. I was able to replicate this once. Checked outlet. It is fine. Ran diagnostics, model number did not display when the door was open on step 4. The hood fan kept coming on during a component test in diagnostics. For example, pressed 03 for hood light and fan came on. Pressed 09 for turntable and hood fan came on. We will need a main control board and I have ordered additional parts as a contingency and will return to vendor if not needed.; ordrng 1 W11083284 (plate) and 1 W11127047 (cntrl-elec) and 1 W11129648 (cntrl-elec) and 1 W11133799 (cntrl-elec) and 1 W11206156 (panl-cntrl) and 1 W11255493 (interlock)"

Near Encino Loop, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JS42CSDBDA "Unit not cooling properly, finding issue to be failing compressor. Per JA on this style replace all SS components. Quoted 1569.63 fo labor. SS parts still covered per Sb web. Compressor and compressor showing as discontinued. ; rqstng P&A on 1 12001966 (COMPRESSOR ) and 1 67001338 (CONDENSER ) and 1 67002142 (EVAPORATOR ) and 1 WPW10414477 (exchanger), states that autho needed"

Near Crystal Cir, Boerne, TX 78015
Steven G.

Steven G.

WASHER MAYTAG MVWB855DC3 Checked washer found sheet stuck under agitator found bolt to wash plate loose causing plate to not sit flush added lock tight and tightened bolt ran test cycle everything checks out ok now.

Near Primwood St, San Antonio, TX 78233
Steven G.

Steven G.

REFRIGERATOR AMANA ASI2575GRS01 Checked refrigerator found water dispenser would drip every now and than added connector in place of coupler everything checks ok at this time ; used 1 8201815 (CONNECTOR) from stock

Near Copper Meadow, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed HV board and UI for crisper drawer. Tested unit lights working and compressor and fans came on all operations normal. Returning defective parts since they fall under 1 year parts warranty per office notes service fee and labor only. SG was out Sept 2018 call back dispatch was from June 2018 parts covered. collected for svc fee and labor with tax. Advised of survey and paper.

Near FM 1346, Saint Hedwig, TX 78152
Douglas H.

Douglas H.

ICEMAKER (STANDA JENNAIR n/a On call ahead customer stated didn’t have filter. Asked us to order it and rescheduled. ; ordrng 1 F2WC9I1 (filter) and 1 W11179302 (aff ice ma)

Near Vineyard Dr, San Antonio, TX 78257
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Replaced console ran diagnostics, no errors. Conducted component activation test on each component all loads were working. Preheated lower oven to 350 degrees F, no problem. Preheated upper oven to 350, no problem. All fans are working as designed. Fully functional job complete"

Near S St Mary's St, San Antonio, TX 78205
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW1 "Found lid latch error code, removed top found failed lid latch. Used truck stock latch replaced latch calibrated found knocking noise from hear case. Inspected found failed gear case. Needs OTL call when approved.; rqstng P&A on 1 W10870913 (gearcase), used 1 W11307244 (LATCH) from stock, states that autho needed"

Near Cork Rd, Floresville, TX 78114
Sherman  J.

Sherman J.

MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Found control board bad. Beeps and snowy lines on board. ; ordrng 1 W11261165 (CONTROL BOARD )

Near Pinnacle Club Dr, Kerrville, TX 78028
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint is that the buzzing noise is still coming from the rear of the unit. Unit was not making noise when I arrived. Entered diagnostics and ran compressor and fan, noise did not replicate. Found a place on the back cover that the water hose has been rubbing against, taped water hose to back of refrigerator. Unit is good to go."

Near Bald Mountain Dr, San Antonio, TX 78245
Steven G.

Steven G.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ1 Checked microwave found burnt out light bulb did not have that style ordered; ordrng 1 W10892536 (LIGHT BULB )

Near Boatman Pier, Converse, TX 78109
Steven G.

Steven G.

DRYER ROPER RED4516FW0 "Checked dryer found unit dead found getting 240 volts checked and found breaker hard to reset, advised customer to have breaker replaced dryer is working properly now"

Near Misty Field Dr, Converse, TX 78109
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Client explained to me over the phone as well with a note that “It is not flush. Top part of door set it 1 1/2 inch bottom 1 1/4 inch. It should be flush. Door should close evenly top to bottom”. I told her I would check it out. Husband was not quite sure what the issue was, but thinks it was related to getting the oven all the way in flush. I did not see anything abnormal. I’ll just make extra sure the door is operational and working as designed. Replaced control board, ran diagnostics, same problem. Replaced console, ran diagnostics with no errors did component check on each component. All loads operated normal. Did preheat to 350 degrees F. All operations normal. Went over flushes on oven with client. Told him to give us a call if any new concerns arise. Job complete."

Near Landmark Stone, Cibolo, TX 78108
Justin  R.

Justin R.

COOKTOP ELECTRIC KITCHENAID KICU509XBL "Replaced module and tested unit to complete. Unit is working correctly, both sides working no error message."

Near Black Bass Rd, Lakehills, TX 78063
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 "Upper oven not heating properly. Found issue to be faulty electronic control. Quoted 499.61 for P&L, collected Sc. Customer wants to proceed with repair. Ordering electronic control to resolve the issue. ; ordrng 1 WPW10119142 (cntrl-elec)"

Near W Hosack St, Boerne, TX 78006
Sherman  J.

Sherman J.

REFRIGERATOR MAYTAG WRX988SIBM01 Ice guide is missing. Ordered parts to resolve issues. ; ordrng 1 WPW10435760 (ICE GUIDE)

Near Colonial Ln, Kerrville, TX 78028
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found crack in tub. Replaced tub tested unit all operating properly with no leaks, and yes to survey and left behind"

Near Main St, Comfort, TX 78013
Douglas H.

Douglas H.

WALLOVEN JENNAIR JJW2430DB00 Unit had error f2 e1 quoted 1288.85 for all cost. Customer wanted to proceed with repair. Replaced UI to resolve the issue. Unit tested good no further issues at this point collected all costs customer stated to keep the change part has 1 year of warranty as of today

Near Oak Bluff Blvd, Boerne, TX 78006
Sherman  J.

Sherman J.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Spoke to Adrian on tech line. Sr#-7726410940. No error codes. Advised customer to please use rinse aid. Water temp coming in 89-90. Advised customer to turn water heater to 120 and run sink faucet until hot before starting dishwasher per tech line. Yes to survey and leave behind.

Near Eagle Ridge Rd, Center Point, TX 78010
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Last trip found faulty compressor. Replaced compressor to resolve the issue. Unit began cooling immediately. Per Sb web unit unit KA extended part warranty and labor for SS. Yes to survey and leave behind.

Near Goldhurst Ln, San Antonio, TX 78251
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL CAE2795FQ0 Issue was unit not draining. Replace drain pump. Unit now draining. No error codes. No other issues. Job complete

Near Perrin Beitel Rd, San Antonio, TX 78217
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food still freezing. Called techline. Found thermistors on air baffle were reading 60 degrees. Ordering new air baffle assembly. Sr 7726376612; rqstng P&A on 1 W11204060

Near Loy Dr, San Antonio, TX 78228
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW4955HW1 Replaced agitator but dispenser is broken too ordered replacement dispenser.; ordrng 1 W10777969 (DISPENSER )

Near Vance Jackson Rd, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB2 Checked range found broken broil element. Replaced element range checks good. Range operating as designed. Job complete.

Near Stetson Park, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 "Checked washer, found washer not agitating or spinning.found error code F7E9. replaced control. Ran diagnostics quick cycle no issues no errorsWasher working as designed. Job complete."

Near Green Grove Dr, San Antonio, TX 78223
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced all parts only 1 more small part is needed. Will deliver at later date. ; ordrng 1 WPW10082853 (pivot-tine)

Near Canyon Wren, San Antonio, TX 78260
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Found f8 e1, long fill, F3E2 inlet temp fault, replaced water valve and ran unit through auto test. All test passed, spoke with customer about survey and leave behind."

Near Private Rd 1509, Bandera, TX 78003
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced both brackets and secured unit into frame. Unit is good to go.

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced broken switch light and unit went through harvest and called for water. Unit is good to go.

Near Valley View Trl, Medina, TX 78055
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Costumer said unit is working fine. Since last visit. Said that washer is going through cycles. Resetting the breaker might of reset unit.costumer does not want to get it worked on as of right now. If costumer calls. Send control board.

Near Tranquille Pl, San Antonio, TX 78240
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ1 "Found unit not heating, need to order magnetron, transformer, capacitor and diode. ; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Blossom Row, San Antonio, TX 78253
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "No rinse aid in dispenser, running through diagnostics now. Heating cycle is working as designed. Will show customer empty rinse aid dispenser and settings on dishwasher. Went over survey with customer. She still had previous leave behind from last call I had here."

Near Saddle Spur, San Antonio, TX 78253
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last trip found latch and electronic control board faulty. Replaced both parts tested unit all operating properly . Yes to survey and leave behind.

Near Champion Blvd, Boerne, TX 78006
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Ice maker functioning properly. Leveled unit and tightened handles for customer. Yes to survey and leave behind.

Near Reeh Rd, Fredericksburg, TX 78624
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4800XQ2 Tested washer. Found bad suspension. Tub ring cracked. Ordering new suspension and tub ring. ; ordrng 1 W10215107 (ring-tub) and 1 W10257088 (suspension)

Near McNarney St, San Antonio, TX 78211
Douglas H.

Douglas H.

WASHER MAYTAG MHW6630HW0 Last trip replaced hot valve. Didn’t resolve the issue. This trip found error of f8e1 long fill. Replaced cold valve to resolve the issue. Unit performing as designed now. Error did not back after new valve installed. Yes to survey and leave behind.

Near Boulder Creek, Boerne, TX 78006
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Complaint was unit making noise do to bad wheel support. Replace shaft and wheel support. Unit not making noise anymore. Job complete.

Near Amalfi, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Goods date less that than 30 days from dispatch cosmetic covered, found control panel cracked see picture. Will install door panel at same time as contrrol panel rescheduling 11/22.; ordrng 1 W11192369 (CONSOLE)"

Near Cresent Ridge Dr, Northeast Side, TX 78109

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