Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Chris S.

Chris S.

WASHER WHIRLPOOL WTW8500DC5 The washer lid is broken at the left hinge corner ; ordrng 1 W11101421 (lid)

Near Long St, Christiansburg, VA 24073
Adam H.

Adam H.

DRYER MAYTAG MED6630HW0 Install components tested unit temperatures stay consistent unit is running as designed. Issue resolved

Near Persimmon St, Corpus Christi, TX 78415
Chris S.

Chris S.

DISHWASHER KITCHENAID KDPE334GPS0 I installed the console and lens cover. All operations check ok. Customer will observe.

Near Arrowhead Rd, Salem, VA 24153
Chris S.

Chris S.

DRYER MAYTAG MEDB765FW0 I removed hardened glue with sandpaper and adjusted the front rollers up a bit. All operations check ok. Customer will observe. If we are called back on this issue we need to order and replace the front bulkhead.

Near S Barrens Rd, Hollins, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the ice bin and shelf. All operations check ok. Customer will observe.

Near Read Mountain Rd, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR KITCHENAID WRV986FDEM01 I installed the ice bin and turned on the icemaker. The freezer icemaker has been making a lot of ice. All operations check ok. Customer will observe.

Near Red Oak Ln SW, Roanoke, VA 24018
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for not starting, found no operation at control,tested 120v to control checked ok,found green led light on control not on,diagnosed toneed main control ; ordrng 1 W11170319 (cntrl-elec)"

Near Mace Cir, Conway, AR 72032
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 I installed the door and checked operation. All operations check ok.

Near Stratford Way, Roanoke, VA 24018
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not washing dishes, found unit would fill, wash motor not starting, verified 120V too motor, diagnosed unit needs pump and motor assembly.; ordrng 1 W11025157 (pump&motor)"

Near Aikman Pass, Conway, AR 72034
Chris S.

Chris S.

WASHER WHIRLPOOL LAT5006AAE Lid switch connections seemed to be faulty. When I adjusted wiring the switch began.to work again. If customer calls back we need to order and replace the lid switch.

Near Summit Dr, Blacksburg, VA 24060
Doug M.

Doug M.

REFRIG KITCHENAID KUIS18NNTB0 Performed service diagnostics found on unit found in step 2 evaporator thermistor test thermistor is shorted not allowing temp reading to make ice ; ordrng 1 WP2313635 (thermistor)

Near Heritage Hills Dr, Benton, AR 72019
Chris S.

Chris S.

OVEN WHIRLPOOL WFE320M0ES2 The control board is getting the correct voltage but isn’t responding. I replaced the control and checked operation. All operations check ok.

Near Montgomery St, Blacksburg, VA 24060
Doug M.

Doug M.

OVEN WHIRLPOOL WFE320M0EB2 "Replaced bake element due to short in element,tested unit found bake element would not turn on,tested 240v to unit checked ok,found bake relay not sending power to element,diagnosed to need oven control ; ordrng 1 W11122555 (cntrl-elec)"

Near Kings Pointe Cove, Little Rock, AR 72211
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL ED2VHEXVB01 "Inspected unit for not cooling fresh food section,found heavy ice build on top of evaporator cover due to icemaker over filling,diagnosed to need fill valve and icemaker ; ordrng 1 W10408179 (water vavle asm) and 1 WPW10190965 (icemaker)"

Near Lionel Dr, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced listed parts due to dispenser and ice making issues,tested unit operation checks ok"

Near Caney Creek Rd, Conway, AR 72032
Doug M.

Doug M.

FREEZER WHIRLPOOL WRT311FZDW01 "Replaced control box due to unit no maintaining proper temps after compressor replacement,tested unit operation checks ok"

Near Haggard Loop, Piney, AR 71913
Jesus C.

Jesus C.

WASHER MAYTAG MVWB300WQ1 "Lid is rusting apart. Hinge is broken and top is damaged. Ordering new hinges, lid, and top. ; rqstng P&A on 2 8563964 (hinge arm,lid)s and 1 W10119497 (lid) and 1 W10141678 (top) and 1 W10141679 and 1 W10141680"

Near McMullen St, San Antonio, TX 78210
Jesus C.

Jesus C.

DRYER MAYTAG MEDC465HW0 Installed new timer. Still not getting heat. Called tech line. Sr 7726486918. Found bad temp select. Ordering new selector. ; ordrng 1 8578354 (swtch-temp)

Near Tarleton, San Antonio, TX 78223
Devon F.

Devon F.

RANGE AMANA AER6303MFS2 Customer complaint was unit door hinge broke unit door hinge bent up tried to fix hinge but part is too damaged ordering new hinge to resolve issue.; ordrng 1 WPW10299225 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Cozumel St, San Antonio, TX 78233
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Determined issue was due to faulty motor. Ordered part. Will return. ; ordrng 1 WPW10671941 (pump&motor)

Near Charolais Way, Bulverde, TX 78163
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMW2430DS01 Confirmed faulty UI panel. Collected serv fee and labor. Part is covered by warranty. Will return to repair. ; ordrng 1 W10887855 (panl-cntrl)

Near Auburn Ridge, Spring Branch, TX 78070
Jim G.

Jim G.

VENTHOODS KITCHENAID KVUB406GSS00 Faulty leds. Ordering. ; ordrng 2 W11109591 (light)s

Near Frontier, Spring Branch, TX 78070
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Ran diagnostics on unit. Found fan in refrigerator bad. Ordered parts to resolve issues. Checked truck stock. ; ordrng 1 W11087438 (EVAPORATOR FAN )

Near Friendship Dr, Comfort, TX 78013
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Checked refrigerator unit will need freezer door door has dents and rust spots, unit not getting any water with filter in place after removing filter good water flow ice maker should work properly till housing and door come in; ordrng 1 W10394053 (housing)"

Near Rogers Pike, San Antonio, TX 78258
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Need to reschedule. Individual home was a minor, maintenance cannot go in if only a minor is home.; O-emld tckt"

Near Marbach Oaks, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRFC704FPS01 "Customer complaint is that the unit stopped dispensing water the same day I was here last. We have replaced water valve W11312191, water valve W11194380, and dispenser UI W11330487, and pressure regulator (one of the previous water valves?). Called techline, took 20 minutes to get a technician on the line,and was disconnected while giving the summary of work done on the unit. Called back but was unable to reach anyone. Called techline, spoke with Liam, says there are no other parts that can be installed to fix the issue, and that parts installed already should have fixed it. He is sending problem report to engineering, and that engineering will contact me in 5-7 business days if there is a repair. If not, they will be contacting the customer about replacing the unit. File number 7726206341.; schdld next appmnt for 12/18 WED !"

Near San Antonio, TX 78245
Sherman  J.

Sherman J.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Upon arrival checked glass. Ordered parts to resolve issues. The glass assembly in middle is broken. ; ordrng 1 WPW10347596 (GLASS ASSEMBLY )

Near Winged Foot Ln, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DC3 Installed new hinges and door latch. No issues during testing. Tested to complete.

Near Haggin St, San Antonio, TX 78210
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Customer stated that the unit is leaking from the back. Ordering water tube to resolve issue. ; ordrng 1 W11296969 (reservoir)

Near Worth Pkwy, San Antonio, TX 78257
Justin  R.

Justin R.

DRYER MAYTAG MEDB835DC4 "F2E1 only code stored in unit, running through diagnostics. All test passed, ran unit under a timed dry 3 times and each time the unit did what it was suppose to do. Unit is working as designed, explained to customer how the settings work for drying correctly. Went over survey with customer and leave behind."

Near Cardinal Way, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 "Replaced pulley shield, ran washer no issues, no error codes. Pulley no longer rubbing on shield . Job complete."

Near Interstate 35 Access Rd, San Antonio, TX 78224
Christian G.

Christian G.

THIN-TWIN 24' LE WHIRLPOOL WET4024EW0 Issue stated by customer: water leaking from washer. Found water valve cross threaded allowing water to leak. Also recommended customer to replace filters in hose as one was torn and had rust sediment obstructing valve.; ordrng 1 W10919200 (valve)

Near Snowden Rd, San Antonio, TX 78240
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW1 Customer complaint was unit would not advance through cycle replaced inlet valve to resolve issue.

Near Teton Ridge, San Antonio, TX 78233
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KSRS25RSMK01 Replaced ice dispenser motor and tested to complete. Unit is good to go.

Near FM471, Castroville, TX 78009
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Called techline spoke to Dave. Recommends swapping out led. Maintenance has one on hand. Unit testing good now.

Near Stalking Wolf, San Antonio, TX 78249
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB835DC4 Costumer complaint is unit not dispensing water. Found bad water valve. Ordering new parts. ; ordrng 1 W10758828 (valve) and 1 W11105155 (cntrl-elec)

Near Villa Toscana, San Antonio, TX 78260
Sherman  J.

Sherman J.

RANGE MAYTAG MER8775AS0 Ran diagnostics on unit. No error codes. Temp is 30 degrees off. Called tech line. Spoke to Butch. Sr#-7726489067. Said need to have thermal coupling for accurate readings. Found store demo on turned off. Unit is functioning as designed. Yes to survey and leave behind.

Near Comfort, TX 78013
Tommy B.

Tommy B.

RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Justin  R.

Justin R.

DISHWASHER KITCHENAID KUDS02FRSS1 Ran unit multiple times and was able to see it work all the way through. Spoke with customer about possible issues but to just use as normal and keep and eye on making sure door is shut all the way.

Near Berlin St, Castroville, TX 78009
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRFC300ESS01 "Checked refrigerator found control board not responding, tried to put in diagnostics could not get board to react, replaced control board checked operation unit working properly now"

Near E Olmos Dr, Olmos Park, TX 78212
Steven G.

Steven G.

DRYER WHIRLPOOL WED4950HW0 "Checked dryer found unit not heating, checked operation dryer not getting 220 volts found bad wall outlet adjusted prongs on cord made contact to test found vibration noise coming from element found tech didn’t put screws back on element tightened down now running properly, will advise customer to have wall outlet changed out, dryer is working properly now"

Near Stone Oak Pkwy, San Antonio, TX 78258
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHENAID KCED606GBL01 Determined issue was power at the wall. Only receiving 120 VAC.

Near Indigo Run Dr, Bulverde, TX 78163
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDF330PAHS3 "The brown wire to the water valve was not connected. After being connected the dishwasher filled, washed and drained. Fully operational. Job complete. Builder was not available for signature."

Near W Bitters Rd, San Antonio, TX 78248
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console. Entered diagnostics, no errors. Conducted component test, all component loads working. Preheated oven to 350 degrees F, reached desired temperature. Fully operational. Job complete."

Near Summer Hvn, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE204GPS0 Gatecode#1719. Issue is unit not dispensing water. Check units water. Unit has good water but bad pump motor. Not letting enough water. also found control board not responding to unit. Ordering new parts. ; ordrng 1 W10913608 (cntrl-elec) and 1 W10917112 (pump&motor)

Near Mountain Cove, San Antonio, TX 78258
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer sliders are corroded and hard to open/close. Found sliders need rivets+rivet gun to attach to freezer arms. Rescheduled.; ordrng 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket RT) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket RT)

Near Hill Top Loop, Helotes, TX 78023
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Issue is that the evaporator keeps frosting up. Replaced control board to resolve issue. Defrosted Evap, unit tested good."

Near Clarendon, Boerne, TX 78015
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS "Customer issue was that oven is too cold. Replaced control board, unit now gets up to heat. Unit tested good."

Near Escondido, Boerne, TX 78006
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC703HPS00 Issue stated by customer: refrigerator doors uneven. Removed refrigerator door and removed spacers. Contractor stated doors still un even by 3/16. Recommended gasket replacement on each door. Contractor wants unit replaced. Please review pics.; O-emld tckt

Near Baxtershire, Helotes, TX 78023
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 Issue is unit shaking while spinning. Found unit need it to be calibrated. Ran calibration. Unit now not shaking. If costumer calls back send suspension assembly part W10594080. Service called collected.

Near Perennial Dr, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MSS25C4MGW00 "Checked refrigerator ice maker found ice maker working intermittent, checked voltage to ice maker good voltage , checked switch good voltage moved rocker switch up and down ice maker started harvest mode. Ordering on/off switch jumper cable and rocker switch.; ordrng 1 W10646076 (wire-jumpr) and 1 W10656772 (switch,rocker arm) and 1 W10666871 (rocker,switch)"

Near Stradford Pl, San Antonio, TX 78217
Shawn W.

Shawn W.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Replaced Copernicus ACU. Ran diagnostics, no errors. Conducted component activation test, all loads worked. Preheated oven to 350 degrees F. Reached desired temperature. Fully operational. Job complete. Did not need the UI."

Near Rose Cove, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Complaint is unit not creating dishes. Ran diagnostics on unit found code f4e3. Bad motor. There’s water going to unit but not power to dispense water in arms due to bad. Sump motor Assembly. Costumer will call Lowe’s to see if they can help cover part or labor. Costumer will call if they deside to get part. W10917114 motor assembly. Collected service call.

Near Rain Song, San Antonio, TX 78260
Jim G.

Jim G.

DISHWASHER MAYTAG MDB4949SDZ0 Upon return found overfill switch level was out. I probably did not close the overfill switch housing all the way. Re- assembled switch assembly. Issue resolved. Apologized to customer for inconvenience.

Near River Way, Spring Branch, TX 78070
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW2 Issue unit still not cleaning clothes. Leaving soup. Ran diagnostics no codes found. Ordering new board. And drawer. ; ordrng 1 W10447975 (slider) and 1 W10794835 (drawer) and 1 W11183368 (cntrl-elec)

Near Twynbridge, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DC3 Ran service cycle found no errors and found unit sudsing over customer has never ran clean cycle. Advised customer on correct amount of detergent to use when washing and also how to use the clean cycle and affresh. This will remove residue and stop white marks from getting on clothes all operations normal advised of survey and paper.

Near Hidden Hills N, San Antonio, TX 78244
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found water dispenser not dispensing, ice maker has been making ice. Ice dispenser will not dispense ice either, ordering ui and control for unit. ; ordrng 1 W10867574 (cntrl-elec) and 1 W10913947 (valve) and 1 W11114473 (panel-ui)"

Near Mckinney Falls, San Antonio, TX 78253
Colton B.

Colton B.

COOKTOP ELECTRIC WHIRLPOOL WCE55US6HB00 Customer issue was cooktop not powering on. Found issue to be a bad plug. Customer having electrician out to fix.

Near Boerne, TX 78006
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WMH31017HS Customer complaint was unit light would not work replaced control board to resolve issue unit operating as designed.

Near Overlook Loop, San Antonio, TX 78259
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW72HEDW0 Complaint is unit will not spin clothing completely. Tested washer. Couldn’t find any issue during testing. Found service pointer for issue. Ordering new ACU. ; ordrng 1 W10909372 (cntrl-elec)

Near G St, San Antonio, TX 78220
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit would get F9 error code replaced control board to resolve issue.

Near Overlook Loop, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Called trade partners spoke to Laney she gave me authorization number WNFE3NFAPL1. Ran diagnostics git fault code indicating heating issue. Checked heating element and got open circuit. Ordered replacement heater element.; ordrng 1 W10441445 (heater)

Near Cansiglio, Cibolo, TX 78108
Jesus C.

Jesus C.

REFRIGERATOR JENN-AIR JCB2389DRS Complaint is water leaking from freezer section. Found evap drain hose is clogged. Cleared drain hose. Can’t pull unit to check the drain from the back of unit. Will need second tech for assistance. Ordering heat probe for unit. Quote 80 for second tech fee. Customer will have friend help move appliance. Quote 150 for labor. Called NR for discount for customer. Approved military discount. Service fee for military is 95. Collected service fee. Will collect parts and labor on next visit. ; ordrng 1 819043 (heat-probe)

Near Treasure Way, San Antonio, TX 78209
Colton B.

Colton B.

OVEN GAS WHIRLPOOL KEBS179BSS00 "Issue is that oven keeps blowing fuse. Replaced fuse from truck stock, unit tested good. Removed shims to keep fuse from blowing again. Unit now sits perfectly flat in cabinet.; used 1 WPW10545255 (FUSE) from stock"

Near Wollschlaeger Dr, Boerne, TX 78006
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 "Replaced control and lid lock. Lock will nw function, but is missing the magnetic piece in the lid to make it stay. Ordering lid.; ordrng 1 W11189136 (lid)"

Near Horizon Hill Blvd, San Antonio, TX 78229
Christian G.

Christian G.

WASHER MAYTAG MVWC565FW Unit sold.

Near Rim Dr, San Antonio, TX 78257
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated issue is the unit is not dispensing water properly. Ice is being made. Water is trickling with and without filter which is 5 days old. Found issue to be faulty inlet valve. ; ordrng 1 W10865826 (valve)

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FC0 Installed new door catch tested door and dryer all operations normal advised customer of survey and paper.

Near Flint Rock Way, Converse, TX 78109
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue is UI keep turning off. Found bad UI. Console keeps glitching. Ordering new console ; ordrng 1 W11107237 (console)

Near Mountain Pl, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DC4 Checked dryer. Terminal block was getting zero voltage. Breaker had been tripped. Reset breaker and now unit is powered up and operating properly. Did amp draw checked for shorts to ground on L1 L2 ground and neutral no issues customer needs electrician to inspect wiring/breaker advised customer of survey and leave behind.

Near Shadow Terrace, Universal City, TX 78148
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Confirmed issue. Gasket was damaged. Also seems that rails are misaligned. ; ordrng 1 W10443320 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s

Near Meadow Stone CT, Spring Branch, TX 78070
Colton B.

Colton B.

COOKTOP GAS KITCHENAID KGCU483VSS02 Issue was front left burner not lighting. When lit manually the electrode continues to click. Issue believed to be that the electrode is not sensing heat or close enough to light gas. Ordering a new orifice holder and black cooktop to resolve issue. Parts covered under warranty. Quoted for SC+L. Gate code1565; ordrng 1 W10352969 (cooktop) and 1 W10846622 (holder-orf)

Near Joe Klar Rd, Boerne, TX 78006
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 "Customer complaint was unit not igniting correctly, I observed customer turning unit past the ignite portion on cooktop a couple of times. Also must allow the gas to come in once ignite has been initiated. I showed customer correct way to ignite cooktop. Checking all burners again to verify everything is working. Unit is working as designed. Went over survey with customer and leave behind."

Near Taverns Turn, San Antonio, TX 78254
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WTW4816FW2 Changed lid lock. No further issues at this time.

Near TX-534 Loop, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0HW1 Customer complaint is oven is 50 degrees off from what her analog thermometer reads. Followed procedure for service pointer W10565140 found average temperature was 356 once this was completed observed analog thermometer and found it finally reached 350 after 3 heating cycles explained to customer unit performing correctly and that analog thermometer is delayed by actual time as much as 30 minutes customer not happy with this answer a called tech line spoke Mike SR number 7726488210 he agreed unit is working correctly. Educated customer on proper oven use.advised of survey and paper.

Near Mt Latmos, Universal City, TX 78148
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue was a broken water line. Replay ate really line, no more leaks. Talked to customer about survey."

Near Foster Ln, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 Door strike was not installed securely. Removed and resecured door strike. Door operating properly. No further issues at this time.

Near IH 35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Called Trade Partners spoke to Tiffany she confirmed ELW from KB, found freezer door handle set screw fell out, found screw under the FC installed with loctite t ensure no further issues and tightened set screws on all handles all operations normal advised of survey and paper."

Near Landmark Falls, Cibolo, TX 78108
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found the water pressure out of the dispenser coming out real slow and the ice production is really low. Will need to order water valve for unit and schedule for Monday. ; ordrng 1 W10913947 (valve)

Near N Run, San Antonio, TX 78249
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Called Trade Partners spoke to Paige for ELW confirmation she verified unit is good under ELW and was told they will cover one instruct. Complaint is not drying dishes ran service cycle no error codes, went through cycle at end heater came on. Explained to customer unit working and that plastics will not dry in unit to use rinse aid and to prime hot water before starting unit. Advised of survey and leave behind."

Near Bowie Cove, Schertz, TX 78108
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL KDTE334GBS0 "Drain pump is trying to engage, it will just not drain out. Will need to order drain pump on unit. Customer will call the office when he knows his schedule next week. ; ordrng 1 W10531320 (pump-drain)"

Near Limerick Falls, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFF507ESS "Replaced board, was able to get into diagnostics. Checked all functions everything is working as designed. No error codes no issues.Job complete"

Near Austin Hwy, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS3 "Found F8E1error code ran unit found water draining slowly checked installation of hose this was good, removed filter this was good removed pump to test found impeller broken used truck stock pump replaced and tested all operations normal no leaks. ; used 1 W10876537 (PUMP DRAIN) from stock"

Near Foxbrook Way, Cibolo, TX 78108
Colton B.

Colton B.

MICROWAVE OVEN KITCHEN AID KBHS109BSS00 Issue was an F5E1 error code. Replaced magnetron to resolve issue. Unit tested good. Collected for P&L.

Near Lantana Hollow, Boerne, TX 78006
Devon F.

Devon F.

DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit wouldn’t start replaced control panel to resolve issue unit operating as designed.

Near Rocky Oak St, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EW3 "Checked range found bad control, good voltage to range and all elements. Ordering control.; ordrng 1 W10887899 (cntrl-elec)"

Near Five Palms Dr, San Antonio, TX 78242
Steven G.

Steven G.

MW-HOOD COMBO MAYTAG MMV4206FZ5 "Checked microwave found no power to unit checked and found blown fuse and interlocking cam not in sync adjusted interlocks and replaced fuse, checked operation unit working normal now ; used 1 8206232A (LIGHT BULB), and 1 W10138793 (FUSE-THRML) from stock"

Near Linkview St, San Antonio, TX 78240
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. Found small leak coming from drain pump hose. Fixed hose. Leak is gone. No further issues. Tested to complete.

Near Paul St, San Antonio, TX 78203
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDC215EW1 "Checked dryer found faulty thermal cut off. Good voltage to cut off, fuse and element. Good air flow. Ordering thermal cut off. ; ordrng 1 3977393 (thermal cut-off)"

Near Miami Dr, San Antonio, TX 78218
Jesus C.

Jesus C.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Complaint is icemaker is leaking water. Tested icemaker. Found water leaking from fill tube. Used heat gun to reshape fill tube. No longer leaking water. No further issues. Tested to complete.

Near Canterbury Hill St, San Antonio, TX 78209
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found light in freezer faulty. Customer insists we brig all lights as a precaution. ; ordrng 2 WPW10515057 (TAPERED light)s and 1 WPW10515058 (FLAT light)

Near Preston Hall Dr, San Antonio, TX 78247
Devon F.

Devon F.

DISHWASHER MAYTAG MDB7759SAS1 Customer complaint was unit wouldn’t start replaced control panel to resolve issue unit is operating as designed. Collected 285.39 card for parts and labor.

Near Bentwood Oaks, San Antonio, TX 78247
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue stated: console display not working. Replaced console. Unit test good

Near Taverns Turn, San Antonio, TX 78254
Tommy B.

Tommy B.

RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Steven G.

Steven G.

RANGE MAYTAG n/a Found front right burner sparking but not lighting ordered burner head and caps please put in right model and serial it’s a call back on Butt Head; ordrng 1 W10515455 (burnr-head) and 1 W10850506 (cap-burner)

Near Linkview St, San Antonio, TX 78240
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Checked refrigerator found unit low on freon, found leak at refrigerator evaporator at wield, don’t know why Doug didn’t check when he put second compressor a week ago, replaced dye drier and rewielded evaporator tubing vacuumed and charged unit checked for leaks everything checks ok at this time ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Goldhurst Ln, San Antonio, TX 78251
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Unit has ice in ice maker, will check back on Monday to verify full ice bin."

Near Culebra Rd, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 Replaced control and inf switch range operating as designed does not shut off mid cycle. Checked for error codes no issues. Job complete.

Near Deer Pass St, San Antonio, TX 78232
Tommy B.

Tommy B.

RANGE AMANA AER6303MFS2 Previous visit found broken trim pieces. Replaced with new pieces to resolve issue. Unit tested good now.

Near Spring Rose Dr, San Antonio, TX 78249
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Found fill tub frozen, thawed out. Ice maker is getting 120 to unit. I’ll be back on Monday for other calls in the neighborhood. Will check back Monday."

Near Culebra Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 Swapped out diffuser and thermistor to resolve issues with liquids freezing in fridge. Unit testing good now.

Near Autumn Park, San Antonio, TX 78249
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Thermistors checked good. Temp upon arrival was 40 when set to 36. RC frosted up. Defrosted completely. Cx said he has defrosted it in the past two or three months two or three times. Needs control board, and 5ermistor with fan for RC. Also needs evap cover with screws for RC. ; ordrng 2 67006425 (screw)s and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"

Near Cravens Creek Rd SW, Roanoke, VA 24018
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Called customer, customer stated they are pending approval from whirlpool for total replacement on refrigerator."

Near Arch Bluff, San Antonio, TX 78216
Justin  R.

Justin R.

OVEN ELECTRIC (S MAYTAG MEW7530AS01 Found fuse blown on oven. Replaced and tested unit to ensure heating was working. ; used 1 WPW10638608 (FUSE) from stock

Near Chivalry St, San Antonio, TX 78254
Colton B.

Colton B.

RANGE FRGIDAIRE FPEC3085KSB "Issue was the RF burner would come on anytime unit was plugged in. Swapped out comtrol board to resolve issue, unit tested good good. Found wire stripped out of holder which is causing the display on bottom two knobs to not fully display. Showed customer who said not to worry about it. Unsure if it happened during repair. Collected for part and labor."

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Devon F.

Devon F.

RANGE KITCHEN AID KESS907SSS Customer complaint was unit would not unlock door replaced thermistor fix to resolve issue unit is operating as designed.

Near Wood Rush St, San Antonio, TX 78232
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Issue stated by customer: ice maker not making ice. Replaced ice maker, completed harvest cycle and calls for water. Unit tested good. Informed customer of survey."

Near Jacobs Pond, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. F8E3. Cold water valve will not shut off. Replaced water valve. Ran calibration. No issues during testing. Job complete. ; used 1 WPW10683603 (VALVE) from stock

Near Placid Dr, San Antonio, TX 78228
Devon F.

Devon F.

DISHWASHER KITCHEN AID KDFE104DSS5 "Customer complaint was unit would leave dishes dirty, asked customer about service call he declined on paying for service."

Near Lime Blossom St, San Antonio, TX 78247
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced panel control. Display and microwave fully operational. Job complete.

Near Thunder Oaks, San Antonio, TX 78261
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF34X18DW03 Checked freezer after checking compressor found compressor to be bad replaced vacuumed and charged unit everything is working normal now

Near Canton Field, San Antonio, TX 78245
Richard G.

Richard G.

DISHWASHER AMANA ADB1400AGS1 "Customer complaint is that the dw will not power on. Tested power to junction box under dw, no power. Checked outlet, no power. Checked breaker, good. Plugged unit into another outlet, nothing wrong with dishwasher. Advised customer to contact an electrician. Unit is good to go."

Near Dunthorte Ln, San Antonio, TX 78250
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHEN AID KICU569XBL Outlet miswired. Advise customer to reach out to builder.

Near Long Ridge, Spring Branch, TX 78070
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "There’s frost built up on the back panel of the freezer. Defrosted and removed the tower and found the fan is starting to fail,not getting up to speed, ordered part to resolve issue and rescheduled customer ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10392132 (bimetl-def)"

Near Raab St, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWB835DW "Issue not with valve, unit bouncing around during spin. Checked unit, issue with suspension. Replace to resolve.; ordrng 1 W11033601 (suspension)"

Near Cole St, Corpus Christi, TX 78404
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF56R16DW04 "Checked freezer found compressor running normal, added dye drier vacuumed and charged unit everything is working normal now, customer to watch and call if any problems"

Near Home Crossing, Adkins, TX 78101
John L.

John L.

WASHER MAYTAG MVWB765FC3 "Inspected unit, ran unit in spin cycle. You didn’t making popping and grinding noises from bottom of unit. Replace gear case and motor to resolve this issue.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator) and 1 W11134159 (gearcase)"

Near Ayers St, Corpus Christi, TX 78415
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.

Near San Antonio, TX 78205
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "No error codes on arrival. The customer said the agitator had fallen off after she washed some sheets, she continued to us the washer, the wash plate teeth are almost completely worn down. I was able to put wash plate and agitator back in place, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is agitating and working normal at this time, went ahead and ordered a wash-plate.; ordrng 1 W11397111 (WASH PLATE )"

Near Flamingo Dr, Victoria, TX 77901
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced drawers. Issue resolved. Survey prepped.

Near Lantana Vista, Spring Branch, TX 78070
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Inspection of unit shows same issue refrigerator not cooling both compartments replace compressor and recharge unit to resolve issue; ordrng 1 W11135151 (COMPRESSOR)

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspection of unit shows inverter box not responsive. Replace inverter to resolve issue.; ordrng 1 W10710090 (invrtr-box)

Near Airline Rd, Corpus Christi, TX 78412
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DC3 Installed new hinges and door latch. No issues during testing. Tested to complete.

Near Haggin St, San Antonio, TX 78210
Michael R.

Michael R.

DRYER WHIRLPOOL WED94HEXW2 "F4E4, F4E1, F3E6, F4E3 error codes, the appliance powers on but doesn’t start, switch may be bad wouldn’t show on display what tech sheet says, ordered switch,thermal fuse and control just in case; ordrng 1 W10318609 (door switch) and 1 W10845086 (cntrl-elec) and 1 WP3392519 (thermal fuse)"

Near Blyth Rd, Victoria, TX 77904
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.

Near San Antonio, TX 78205
Devon F.

Devon F.

RANGE KITCHEN AID KESS907SSS Customer complaint was unit would not unlock door replaced thermistor fix to resolve issue unit is operating as designed.

Near Wood Rush St, San Antonio, TX 78232
Uriah B.

Uriah B.

WASHER MAYTAG MVWC415EW0 "Checked wire harness connections. Checked Found no error codes. Each cycle seems to operate more like a specific operation. Bulky sheets spun the unit and did not start to fill. Normal was frozen in lock and sense, never filled with water. Reset and recalibrated unit. All checks ok. ; used 1 WP8567668 (TIE) from stock"

Near Rock Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER MAYTAG MHW5500FW1 "Water was sitting in the bellow. Bellow installed slightly off center previously. Repositioned. All checks ok. Also found F3e1 error. If callback, please preorder water level sensor."

Near Old Oregon Trail, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced freezer door and found the new door was worse than the original. Put he original back on. All checks ok. Cx to observe

Near Belle Aire Cir SW, Roanoke, VA 24018
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFC150M0EW3 Replaced control board. All checks ok.

Near Lancing Dr, Salem, VA 24153
Uriah B.

Uriah B.

REF KITCHENAID KBF042FTX02 Found drain tube frozen over. Thawed out and ran line through to ensure it was draining.

Near Highfields Farm Trail, Roanoke, VA 24018
Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Inspected unit for cap falling off, found that the agitator is out of round and not holding the cap in place. Diagnosed needs new cap and agitator. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)"

Near Gleneagle Loop, Hot Springs, AR 71913
Uriah B.

Uriah B.

WASHER WHIRLPOOL MHW3505FW0 F9E1F5E4F5E2Found drain filter completely clogged. Cleaned filter. Ran auto test cycle. All checks ok. Sb web showing model serial as LG?

Near Conners Valley Rd, Max Meadows, VA 24360
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED49STBW1 Found element broken. Replaced with stock 279838; used 1 279838 (ELEMENT ) from stock

Near Bloomfield Ave, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Replaced valve. Cx to observe. ; used 1 W11210459 from stock

Near Bear Ridge Rd, Wytheville, VA 24382
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced filter cover. All checks ok.

Near Foxcroft Cir, Pulaski, VA 24301
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Installed components, charged unit. Held Freon without issue and is now cooling, issue resolved."

Near US-59, Freer, TX 78357
John L.

John L.

WASHER AMANA WTW4816FW1 "Installed control, issue has been resolved"

Near S Rachal, Sinton, TX 78387
Doug M.

Doug M.

RANGE WHIRLPOOL WOS51ES4ES00 "Inspected unit for door not opening, found no display no operation,found thermal at oven control shorted,diagnosed to need thermal fuse; ordrng 1 W11025102 (fuse-thrml)"

Near Crystal Valley Cove, Little Rock, AR 72210
John L.

John L.

WASHER MAYTAG MVWB865GC0 "F8E1 long fill F0E3 overload, found issue to be with valve. Cold side was gunned up. Replaced valve, issue resolved. Unit draining normally"

Near TX-188, Aransas Pass, TX 78336
Michael R.

Michael R.

RANGE KITCHENAID KSGB900ESS2 "Error code F3E1 was on the display stating that it was bottom sensor was open or shorted. Unplugged the appliance and plugged it back in after 30 seconds and it gave the error code again. Took back panel off and checked the sensor connection and it came off easy, reconnected the sensor and plugged it back in, didn’t break away easy this time, plugged appliance back in and didn’t give me the error code, it wasn’t making good connection at the temperature sensor. Preheated the oven to 350, completed with no issues or error codes, appliance is working normal."

Near US-183, Goliad, TX 77963
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Put into diagnostics and display showed F9E2 error code, when the test started water was gushing out as soon as it called for water. Turned breaker off and pulled appliance out to look at the motor, found hose had come off of the motor, was able to put hose back in place. Turned breaker on and ran a diagnostics test, no longer leaking and the appliance is working normal."

Near S Stehle Rd, Goliad, TX 77963
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection Shows unit not getting correct voltage. Reset breakers re-tested unit same results. Advise customer to contact professional electrician to resolve issue

Near Co Rd 304, Encino, TX 78353
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed components, issue resolved."

Near Oak Brook Dr, Portland, TX 78374
Adam H.

Adam H.

DRYER WHIRLPOOL MEDC465HW0 Inspection of unit shows bad voltage originating from power supply. Advise customer to contact professional electrician to resolve issue

Near Brentwood Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

RANGE MAYTAG MER6751AAS Customer has declined service. I did leave company contact information in case she changes her mind

Near Taldora St, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER WHIRLPOOL WFW5620HW0 Inspection of unit shows error code for over suds. Unable to physically test unit with water location does not have hook ups. Advise retailer to run unit empty with no clothes and no added detergent or softener‘s to resolve this issue. No sign of physical damage exists on unit. Issue resolved.

Near Airline Rd, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW3 "F0E3, F7E0, F5E0, F2E1, cleared error codes, calibrated and performed a diagnostics test, completed with no error codes, all working manually as well. The appliance is working normal. Advised the customer that overloading the washer can cause all these issues."

Near S Shepley St, Bloomington, TX 77951
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Not making ice, tested the ice maker and got no water when it called for it. Checked if there is water coming from house line, all good, tried water dispenser, no water. Removed the water filter and put back in place, tried water dispenser again and I started getting water and air, dispenser water until all the air came out. Tested the ice maker again, it’s rotating and this time there was water when it called for it, the ice maker and appliance are working normal"

Near Meadowlane St, Victoria, TX 77901
Michael R.

Michael R.

DRYER MAYTAG MEDB765FW0 "Installed parts ordered, put appliance back together and tested, the appliance is heating and working normal."

Near Lancaster St, Victoria, TX 77904
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced main control and ice box fan due too ice box fan not running up too speed. Tested unit operation checks ok. Parts auth# KNEWN00NP1; pckd up 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)

Near Soto Ln, Hot Springs, AR 71909
Doug M.

Doug M.

DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not heating, tested incoming voltage, tested L1-L2 found 120V, L1-NEUTRAL has 240V L2-Neural has 120V not allowing unit to heat. Inspected fuses and element all tested ok."

Near Springwood Rd, Hot Springs, AR 71913
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KSC24C8EYY01 "Inspected unit for not cooling,found leaks at cap tubes,diagnosed unit to need evaporators and compressor,also found ui fascia is coming off not allowing control to work properly,customer decided she doesn’t want to spend any more money on unit"

Near Saxony Cir, Little Rock, AR 72209
Doug M.

Doug M.

N/A N/A LER7648KQ2 "Replaced door switch due to broken actuator,installed dryer kit due to broken belt,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock, pckd up 1 WP3406107 (switch-dor)"

Near Pine Forest Dr, Maumelle, AR 72113
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT975SAHZ0 The unit is working as expected while I’m in he home there are no error codes The wash pump may be a bit weak. I instructed customer on detergent usage and rinse aid-as there is a film left on the dishes and the dishes aren’t all coming clean. Customer will observe. If we are called back we should order and replace the sump assembly and the owi sensor.

Near Walnut Spring Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE550S0HZ1 "Replaced control, switch and element. Had to rework some wiring. All checks ok."

Near Jones St SW, Christiansburg, VA 24073
Chris S.

Chris S.

DRYER SAMSUNG DV365ETBGWR/A3 I instthe element and checked operation. All Operations Check Ok.

Near Mateer Cir, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Sr 7726458592 the defrost drain tube is collapsed causing the defrost water to overflow into the freezer compartment floor. The tube is not a replaceable part so the refrigerator is not repairable.

Near Praline Pl, Roanoke, VA 24012
Uriah B.

Uriah B.

COOKTOP KITCHENAID KESC307HWW6 "Informed cx of service call cost, did not want to pay svc charge, labor and parts."

Near Shingle Ridge Rd, Roanoke, VA 24018
Chris S.

Chris S.

29' WHIRLPOOL WRS588FIHV00 I installed the freezer door and checked operation. All operations check ok.

Near Crumpacker Dr, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 "Replaced control. Ran calibration and unit quit the calibration. Error F1E2 came back. Reset unit. All operations came back. Unit is testing fine and even in normal cycle it ran well into the wash cycle. If callback. Please order another control, motor, and shifter assembly. W1083272W10913953W11162436"

Near Ferguson Valley Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE540H0ES0 Replaced bake element. All checks ok at this time.

Near Willett Ln, Bent Mountain, VA 24059
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFT2772HEZ00 Changed led module in freezer section.

Near Huntwood St, Cave Spring, VA 24018
Uriah B.

Uriah B.

M/W OTR MAYTAG MMV5219FZ3 W10727360 switch was not making consistent connection when door was shut. Replaced switch. All checks ok. ; used 1 W10727360 (SWITCH) from stock

Near Leigh Ln, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRSC503ESS00 I installed the door and checked operation. All operations check ok.

Near Hickok St SW, Christiansburg, VA 24073
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Install components issue resolved. Advise customer of 24 hour wait. Before unit comes back to temperature.

Near The Grand Dr, Kingsville, TX 78363
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics, no codes on unit. Ran unit on normal to check for water levels, levels are normal for unit. Checked unit with a few items in to check if levels are fine, no issue. Called Techline for assistance, spoke with TJ. Suggesting nothing is wrong with unit, recorded findings with Techline. File #7726456946"

Near Odem, TX 78370
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Installed all components basket gear case net span or drive block. Calibrated unit and ran verification cycle no abnormal noise is found issue resolved

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

WASHER AMANA NTW4516FW2 "Installed components, recalibrated unit. Issue resolved."

Near W Borden St, Sinton, TX 78387
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT519SZDW "Gasket not making seal, heated and reformed sealed. Issue resolved."

Near Front St, Rockport, TX 78382
Adam H.

Adam H.

DISHWASHER KITCHENAID KDTM354ESS3 Call customer before arrival at home to clarify billing. Customer is aware that KitchenAid would be covering cost for labor and parts excluding diagnostic fees. I did go over the fact that diagnostic fees would be charged and due date of appointment. I did know that parts pre-diagnosed by KitchenAid we’re not both received but I treated the call as a diagnostic anyway for do diligence. Arrived at customers location they were correct in the diagnostic of the tracks but only one was visibly broken/failed. One of the two parts I did receive was for the left side but the right side is the one that failed. I informed customer that I would be ordering parts and Will try to set installation appointment for Before the holidays. When I did try to collect diagnostic free from customer customer stated they would not be paying until the job was complete even though I did go over the fact that a diagnostics fee would be due today. This is not the first time this c

Near Cornerstone Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

DRYER WHIRLPOOL WED49STBW1 "Complaint, sometimes has to dry the clothes twice. The voltage at the outlet is good, tightened the power cord screws a little tighter at the terminal block, voltage is good at the appliance, cleaned out lint at outside vent, vent hose is clear. The appliance is heating properly and has good airflow, advised the customer of the heat settings and try not to put too many clothes at once."

Near Cardinal St, Victoria, TX 77901
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDPE334GPS0 F5E1. “Door stuck open”Cx says that the lights went out on front display while in mid cycle. Never indicated clean when it was done. File #7726457550Per techline. Check for loose connections and change UI console and lens cover if fine. ; ordrng 1 W11162732 (CONSOLE) and 1 W11281068 (LENS COVER. )

Near Arrowhead Rd, Salem, VA 24153
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics, no codes on unit. Ran unit on normal to check for water levels, levels are normal for unit. Checked unit with a few items in to check if levels are fine, no issue. Called Techline for assistance, spoke with TJ. Suggesting nothing is wrong with unit, recorded findings with Techline. File #7726456946"

Near Odem, TX 78370
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW "No error codes, tested appliance on manual, all is working normal, calibrated and performed a diagnostics test, completed with no error codes, no abnormal noises, the appliance is working normal"

Near N Navarro St, Victoria, TX 77904
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JS42NXFXDE01 Replaced freezer light to fix light issue. Replaced door and bottom hinge to resolve closing concerns. Refrigerator door still does not close to customers liking. Customer concerned with alignment of door as well. We’ve replaced everything pertaining to door closing. Customer calling JenAir.

Near Terra Canyon, San Antonio, TX 78255
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found frost build up on FC evap. Adjusted thermistor and encapsulated with permagum. May need to be looked at for sealed system when ice container installed. Found hole in ice box in Refrigerator compartment. Needs ice container. WPW10347093; ordrng 1 WPW10347093 (ICE BIN)

Near Red Oak Ln SW, Roanoke, VA 24018
Douglas H.

Douglas H.

ICEMAKER (STANDA JENNAIR KUIC15NHZS0 Replaced drain pump . Tested good and replaced filter. Ran clean cycle. Unit running properly.

Near Vineyard Dr, San Antonio, TX 78257
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The ice dispenser is crushing the ice when it is set on cube at times. The solenoid is working so we will replace the crusher mechanism. There is a shelf that is bent ; ordrng 1 W11185686 (ice-contnr) and 1 W11213107 (shelf-glas)

Near Read Mountain Rd, Roanoke, VA 24019
Chris S.

Chris S.

OVEN WHIRLPOOL WGE745C0FS01 Oven control is not keeping proper temperature in the lower oven. Will replace the control and both upper and lower sensor ; ordrng 1 W10877730 (cntrl-elec) and 2 WP7430P04460 (OVEN SENSOR )s

Near N Oakwood Rd, Troutville, VA 24175
Shawn W.

Shawn W.

DRYER MAYTAG MED6630HC0 "Replaced all the panels except the front panel. Did not replace the motor, eventually was not needed. Ran diagnostics, no errors. Ran dryer, humming went away. Client was pleased. Fully operational. Job complete."

Near Tremonto, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DC4 "Vent behind unit is crushed snapped picture. Removed door assembled new inner and outer door and hinges installed door strike and catch, loaded dryer tested all operations normal advised customer of crushed vent hose that this will hinder dry times and could be fire hazard. Advised of survey and paper."

Near County Rd 319, La Vernia, TX 78121
Michael R.

Michael R.

WASHER MAYTAG MVWC416FW0 I was unable to remove the wash plate which is one of the main parts needing to be replaced. Installed the agitator and dispenser so the customer can wash. Ordered wash basket and rescheduled the customer; ordrng 1 W10521298 (spin basket)

Near Estelle Ln, Victoria, TX 77905
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint is that the door swings too far and hits the pantry door knob. Customer wants it to stop at 90 degrees. Per techline and Marcone, there is no part for that. Customer understands. Unit is good to go. Spoke with customer about survey."

Near San Antonio, TX 78254
Richard G.

Richard G.

DRYER WHIRLPOOL WED8000DW4 Replaced wiring harness from main control to UI. No change. Checked all connections from wall through the control and UI. Checked all circuits for proper voltages and ohms. Called techline and spoke with Mark. Issue is “unusual”. Techline states they will call the customer to swap out the dryer for a new one. Gave customer file number and informed them they would be contacted. File # 7726387736

Near Bart Hollow, San Antonio, TX 78250
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue stated by customer: ice maker not making ice, water dispenser not dispensing and food freezing. Found filter not plugged in all the way. Once plugged in water dispenser worked, ice harvest ran. Cleaned vents at bottom of fridge and set refrigerator to recommended temperatures to assist with food freezing. Unit test good. Informed customer of survey."

Near Glad Heart, San Antonio, TX 78249
John L.

John L.

WASHER AMANA WTW4816FW1 "Installed lid lock, lid lock will not activate. Ran test cycle, lid lock did not activate but unit did go through cycle without issue. Issue is controls, replace to resolve this.; ordrng 1 W10897776 (cntrl-elec)"

Near S Rachal, Sinton, TX 78387
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Customer complaint is that the dishes are not drying. Customer is using rinseaid. Ran unit through automatic test and all steps passed. Heater is working as designed. Reset rinseaid dispenser to max setting, it was at halfway mark. Left customer with handout for dishwasher drying. Spoke with customer about survey leave behind. Unit is good to go."

Near Bricewood Run, San Antonio, TX 78254
Adam H.

Adam H.

DISHWASHER MAYTAG MDB6701AWQ Part ordered for this job was not received I did call customer and apologized and told him we would reschedule for a soon as part was in our physical possession. Customer understands and would like a call back about return visit; ordrng 1 99002751 (door switch) and 1 99003347 (latch assembly)

Near Chandler Ln, Corpus Christi, TX 78404
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 Ran nitrogen pressure test per techline. Nitrogen pressure test indicated leak in SS. Wouldn’t even reach 140 psi. Did bubble test on all visible junctions. No leaks on visible junctions. Calling techline to report findings. Spoke with Kevin he documented findings. And stated unit is un repairable. Sr 7726459373

Near Monument Oak, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked refrigerator ran compressor/condenser fan motor test with no issues no noise, ran evap fan motor and air baffle motor with no issues no noise. Refrigerator working as designed. Job complete."

Near E Formosa Blvd, San Antonio, TX 78221
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Customer complaint was unit was leaking upon arrival unit was full with water unit could not drain, disconnected unit drain hose from garbage disposal into a bucket tried drain again and water flows into bucket without a problem. Unit is operating as designed."

Near Pebble Height St, San Antonio, TX 78232
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Inspected unit, found issue to be with run cap. Will need to replace to resolve this issue.; ordrng 1 W10866250 (capacitor)"

Near Karen Dr, Corpus Christi, TX 78416
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Inspection of unit shows icemaker stops mid harvest. Motor going out. Replace icemaker and harness to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire)

Near Coody Ln, Corpus Christi, TX 78413
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4800XQ2 Installed new suspension and tub ring. Ran calibration. No issues during testing. Washer is working properly. Tested to complete.

Near McNarney St, San Antonio, TX 78211
John L.

John L.

DRYER MAYTAG MED6630HW0 "Inspected unit, ran diagnostics no codes pulled. Checked vent lines for any issues, none found. Took temperature readings of unit during cycle, found unit not heating as should. Gradually decreasing temperature as unit runs. Sensor issues. Replace to resolve; ordrng 1 280148 (cutoff-tml) and 1 3387223 (electroid) and 1 8557403 (thrmst-fix) and 1 W10298258 (harns-wire)"

Near Persimmon St, Corpus Christi, TX 78415
Jim G.

Jim G.

WASHER WHIRLPOOL WFW87HEDW0 Tub is damaged. Customer could not be reached for payment.

Near Mountain Brook, Schertz, TX 78154
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival changed board out per last call to tech line. Still having same issues. Lights blinking when heating up or at set temp is reached. Bake or broil. Called tech line. Spoke to Mark. SR#-7726423169. He said advise customer to have electrician come check under load. To have them use analog meter due to digital may not catch it. Yes to survey and leave behind.

Near Center Point Dr E, Center Point, TX 78010
Ivan B.

Ivan B.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC7HB01 Replaced control panel. Unit operating properly at this time. Yes to survey and leave behind.

Near Flintstone Ct, San Antonio, TX 78213
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG515S0ES1 Swapped out corroded rusted burner caps and bases with new tested all operations normal advised of survey and paper.

Near Francisco Way, Converse, TX 78109

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