Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1860 customer reviews

Jesus C.

Jesus C.

DRYER MAYTAG MEDB765FW0 Tested dryer. Unit not heating. Found bad fuse. Replaced fuse. Tested dryer. No further issues. Job complete. ; used 1 WP3392519 (FUSE) from stock

Near Sweet Maiden Dr, San Antonio, TX 78242
Jim G.

Jim G.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Kathy SR# 7727410221 after a rigorous inspection of the unit determined that the unit has both a faulty brake mechanism and gearcase (transmission). ; ordrng 1 W10883783 (gearcase)

Near Heimer Rd, San Antonio, TX 78232
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ01 Replaced console. Tested to complete. Unit is good to go.

Near Private Rd 2771, , TX 78056
Richard G.

Richard G.

RANGE MAYTAG MER6600FZ2 "Customer complaint is that the cooktop is no longer working. Found wire burned off at terminal block and terminal block damaged. Repaired wire and replaced terminal block with truck stock. Tested to complete. Unit is good to go. Collected service call, labor, and parts costs.; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Rio Ranchero, Pipe Creek, TX 78063
Douglas H.

Douglas H.

WARMING DRAWER KITCHENAID KOWT100ESS00 Last trip found faulty rails. Replaced rails to resolve the issue. Unit testing good now. No further issues at this point. Collected email. Yes to survey

Near Chesterna Dr, Boerne, TX 78006
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Checked ice maker unit still not working right ordered part; ordrng 1 W10500734 (cntrl-elec)

Near Taylor Dr, Adkins, TX 78101
Steven G.

Steven G.

REFRIGERATOR JENNAIR JF42NXFXDW05 Checked refrigerator found freezer drain iced up cleared drain checked operation unit is working normal now

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator found crack in ice maker fill line ordered ; ordrng 1 12961401 (tube w/waterline)

Near Arbor View, Adkins, TX 78101
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMHA9019HN "Issue stated by customer: circuit breaker was tripped and when he went to turn circuit breaker back on, microwave displayed lines or wouldn’t turn on. Ordering door parts.; ordrng 1 W11186019 (door/mw)"

Near Bercy Ct, San Antonio, TX 78251
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found main control Orion board has shorted relay Ui functions not working correctly and unit resets intermittently will need new Orion board and possibly UI quoted customer. Since UI is factory order will order Control first and install first if UI needed then will have to wait. W11225853 is UI part number. Rescheduling 4/15; ordrng 1 W11164517 (CONTROL)

Near Water Oak, Schertz, TX 78154
Jesus C.

Jesus C.

RANGE WHIRLPOOL WEGA25H0HN0 Installed new UI and burner. No issues during testing. Unit is working properly. Job complete.

Near King Ave, San Antonio, TX 78211
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 "4/13/20 9:49: SL there 4/13 MON, 9:07 to 9:39"

Near Emerson Pass, Schertz, TX 78154
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ Issue is that the display on door is broken. Replaced door to resolve issue. Unit tested good.

Near Rim Dr, San Antonio, TX 78257
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is leaking from the refrigerator cavity. The drain pan is bowed in the middle. Techline advises replacing drain pan and evap cover just in case it is damaged during extraction. Chris SR# 7727580354 ; ordrng 1 W10503500 (cover-evap) and 1 W10836964 (pan-drip)

Near Smithson Valley Rd, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found RC door not sealing installed truck stock spacer and leveled door then resealed gasket all operations normal.; used 1 WPW10221048 (SPACER) from stock

Near Lantana St, Floresville, TX 78114
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL UMV1160CS8 "Checked microwave checked all wire connections all checked ok no bear wires or anything touching the cabinet, ran unit everything checks ok found no problems"

Near I-35, San Antonio, TX 78233
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated: door has physical damage. Please review pics. Ordering door.; ordrng 1 LW10912110 (dor-fip)

Near Fairview Farm, San Antonio, TX 78249
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: condensation by vent cueing up rf section. Saw ice that had formed at diffuser and was leaking onto food. All diagnostic tests checked good. No ice buildup in freezer side at evap. Checked for air infiltration around gaskets and found bottom of refrigerator side had a small amount of air leaking out. Called Techline and spoke to Bruce who confirmed this would cause the issue if the diffuser and thermistor were replaced already. Gasket foam sealed into door. Ordering door.; ordrng 1 LW10912110 (dor-fip)

Near Silver Grove, San Antonio, TX 78254
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: touch display just showing lines. Replaced console. Unit tests good.

Near Garrison Way, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL KRFC302EPA02 "Issue was door not closing well. Door was sagging too low and the vertical mullion was not engaging. Leveled unit to where the mullion would engage. True issue believed to be the heavy wooden panels on unit is causing the door to sit lower than it should, which is causing the issue. Unit is now closing well, however the doors look uneven."

Near Buckingham Ct, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Sealed up FC and RC with sealant per tech line tested all operations normal.

Near Co Rd 236, Falls City, TX 78113
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706EBS01 Last trip found deformed drain pan. Replaced drain pan to resolve the issue. New drain pan instantly deformed as well. Calling techline. Spoke with Chris. He stated. He needs pictures of of drain pan bowing. 7727577844Sent pictures to techline via email. Per AE marking ticket as needs more work. ; saved tckt

Near Windridge Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 "Tested unit found hidden bake element shorted, ordered new element rescheduling Wednesday.; ordrng 1 WP9755770 (elmnt-bake)"

Near Rolling Stream, Converse, TX 78109
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Upper freezer drawer was also needed. Due to my error I ordered the wrong drawer previously however the lighted shelf was in fact needed. ; ordrng 1 W11387053 (UPPER FREEZER PAN)

Near Cactus Cliff, San Antonio, TX 78258
Richard G.

Richard G.

RANGE WHIRLPOOL WFE320M0ES2 Replaced surface element and wiring harness. Tested to complete. Unit is good to go.

Near Clover Creek, San Antonio, TX 78245
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320M0ES2 Checked range found broken trim for handle ordered; ordrng 1 W10310922 (trim-vent)

Near Goliad Rd, San Antonio, TX 78223
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"

Near Azalea Creek, , TX 78015
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer stated that the issue with the microwave is tripping the breaker every time it is plugged in. Observed multiple breakers being tripped when this occurred. Removed the microwave from the cabinet and tested it on a different outlet and found unit to be operational. Issue is an electrical issue on the residence and the unit is testing good with no further issues at this time

Near La Cantera Pkwy, San Antonio, TX 78256
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: water has a strange odor/taste. Customer states she had an issue with the water softener that they came to fix. She replaced filter but still continued to get off taste afterwards but the rest of the house water was fine. Customer states she cleared about 2 gallons water. Ordering parts to resolve issue.; ordrng 1 EDR4RXD1 (water filter) and 1 W10353552 (separator) and 1 W11043013 (valve) and 1 W11346622 (RES) and 1 WPW10511930 (tube-water)

Near Pinto Canyon, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EW "Found shorted element and door switch is loose ordered both rescheduling Wednesday, advised customer that duct needs to be professionally cleaned.; ordrng 1 DC47-00019A (element) and 1 DC64-00828B (DOOR SWITCH)"

Near Rosewood Dr, La Vernia, TX 78121
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW2 Installed new control. Rn calibration. No issues during testing. Unit is working properly. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WMC30516HZ0 "Issue is that start button is not working on unit. This unit is not a microwave that we can service, the warranty is a replacement warranty. Unit is under warranty through builder. Picture of closing date/receipt is in SD Quick Pic."

Near River Ledge, San Antonio, TX 78255
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Issue is no ice dispensing and food in freezer section melting. Found no issues with freezer. Food was between 0 and 2 degrees. There is a bad ice dispensing motor that needs to be replaced. Customer will call AIG to get call dispatched with warranty. Unit needs part W10822606 for repair.

Near Colfax Cove, San Antonio, TX 78255
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW1 "Complaint is washer shakes during cycle. Suspension is good. Basket is loose inside tub. Could not remove basket to check for issues. Washplate is stuck. Will need to break washplate in order to remove basket. Ordering new basket, washplate, and gearcase. ; rqstng P&A on 1 W10006481 (gearcase) and 1 W10586077 (basket) and 1 W10609476 (washplate)"

Near Mc Arthur Ave, San Antonio, TX 78211
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Moisture on bottom of freezer door gasket drips onto fresh food door. Installed new freezer door. Good seal. No further issues. Tested to complete.

Near E Huisache Ave, San Antonio, TX 78212
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT518SZFMOO Complaint is no cool in the fresh food. Warm air returns were frozen. Evap not defrosting. Found evap thermistor was loose causing poor readings. Secured thermistor. No further issues during testing. Unit is working properly. Job complete.

Near Denver Blvd, San Antonio, TX 78210
Colton B.

Colton B.

DRYER WHIRLPOOL LER7646JQ0 Issue was a squeaking dryer. Finding issue to be a shredded belt. Did a full dryer repair kit on unit. Unit now runs quietly. Collected SC & Part cost. Unit tested good.; used 1 4392065 (REPAIR-DRYER) from stock

Near Bluehill Pass, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found deli drawer issue to be faulty harness. Replaced harness to resolve the issue. Unit performing as designed now. Control not needed. Collected labor. CRP the parts used.

Near Callaway Run, Boerne, TX 78015
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit had intermittent display function a few days ago. Console then became unresponsive. Checked for tripped breaker and then checked the outlet. Both tested good. Control receiving 120 V. Ordering console to resolve issue and control just in case. ; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (CONSOLE)

Near Mountain Trail, Boerne, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 "Customer complaint is that the unit will grind during agitation and will not spin on last cycle. Entered diagnostics and found error codes F7E5 shifter fault, F5E1 lid switch fault, F7E6 motor fault. Ran unit through automatic test and verified issues. Unit will need a new agitator, hub, gearcase, motor, and actuator. Requesting P&A on parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near FM3240, Bandera, TX 78003
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit cooling properly, found gasket out of place on corner bottom adjusted and popped into place found gap in liner and cabinet corner siliconed unit is working normal now"

Near I-35, San Antonio, TX 78233
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL GS6NVEXSS02 Customer complaint is that the refrigerator compartment is not cooling well. Ordering damper assembly evaporator fan motor and evaporator harness.; rqstng P&A on 1 2310237 (harns-wire) and 1 WP2315549 (evap fan motor) and 1 WPW10151374 (air damper)

Near Sundance Fall, San Antonio, TX 78245
Steven G.

Steven G.

WASHER MAYTAG MVWC565FW0 Checked washer found pillow case under agitator removed checked operation unit is working normal now

Near Glen Fair, San Antonio, TX 78239
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the unit is still squeaking. Ordering cam, belt and hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

Near Coyote Run, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Issue stated by customer: refrigerator getting warm. Called customer and he stated the unit started working fine over the weekend. Voltage tests good from plug, everything else checked out on unit and seems to be working well. Informed customer to give us a call if anything else comes up."

Near Canyon Rock Ln, San Antonio, TX 78254
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF79R20DW03 Unit over temp alert was flashing and exterior extremely hot. Found cause to be faulty control and gasket. Ordering both to resolve the issues. ; ordrng 1 W10733695 (gasket-dor) and 1 W11236854 (contrl-box)

Near Cedar Knoll Dr, San Antonio, TX 78255
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4800XQ4 "Spoke with customer about oow costs. Customer is going to look into getting a new unit. Did not touch unit, did not charge service call."

Near Sangria, San Antonio, TX 78253
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The side lights in the RC and the FC light were out. Installed new module in freezer, all lights are working normal."

Near Haley Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER WHIRLPOOL KDFE104DSS5 "F4E3, F6E4 error codes, ran a diagnostics test, the motor isn’t coming on, replaced motor assembly. Ran a diagnostics test, the motor and appliance are working normal"

Near Harbor Dr E, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated units ran verification cycle issue is resolved. Worth noting that customer is on well water.

Near Co Rd 147, Alice, TX 78332
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Determined various F6E0 errors are due to control and or console. Ordering both. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE)

Near Olive Way, San Antonio, TX 78259
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Install complete tested unit issue resolved. I did advise customer that it would take 24 hours for unit to come back to operation temperature also advise customer to discard first three or four batches of ice.

Near Elgin St, Corpus Christi, TX 78405
John L.

John L.

WASHER WHIRLPOOL WTW7500GW "Installed console, unit powers on. Issue has been resolved."

Near O Brien Rd, Refugio, TX 78377
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Sr# 7727578548. Notes specifically state to call tech line when in front of units. Inspection of unit shows large amounts of roach infestation roaches on switches for oven and control board as well as surrounding areas on and around floor. Spoke with tech line informed them of my findings tech line states customer will have to have documentation from licensed pest control stating they have sprayed and there is no roaches active in the home. Informed customer she would have to contact landlord and have paper documentation after home has been treated if they wish to continue with repairs

Near Brawner Pkwy, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Installed components, issue resolved."

Near Magnolia, Sinton, TX 78387
Steven G.

Steven G.

REFRIGERATOR MAYTAG MSD2641KEB "Checked refrigerator found unit low on freon added dye drier and process tube charged unit will be back next week to look for leak ; ordrng 1 12001940 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"

Near Eastbrook Farm, San Antonio, TX 78239
Christian G.

Christian G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Issue stated by customer: console not responding to controls. Replaced console and control. Unit still not responding. F4E1 error code popped up. Ordering microwave control, communications wiring harness and resolve issue.; ordrng 1 W10389447 (thrmst-fix) and 1 W11316032 (WIRING HARNESS ) and 1 W11317200 (SIG WIRE) and 1 W11325603 (MW ACU) and 1 W11356990 (COM WIRE)"

Near TX-211, San Antonio, TX 78254
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed components, issue has been resolved."

Near Moonlite Ln, Sinton, TX 78387
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC54EC0HB03 Inspection of unit shows oven was in demo mode. Took oven out of demo mode tested unit all functions to work as designed no error codes were found. Issue resolved

Near Sea Horse Ave, Corpus Christi, TX 78418
Christian G.

Christian G.

RANGE WHIRLPOOL KODE300ESS04 "Issue stated by customer: customer put unit in self clean mode, shelves above unit got very hot and unit shut off locking top door. Was able to get door get model/serial. Pulled unit out, and nothing was on. Breaker wasn’t tripped. Voltage from wall tested good. Ordering control, console and thermal fuse.; ordrng 2 W10782120 (fuse-thrml)s and 1 W10801665 (cntrl-elec) and 1 W11087457 (console) and 1 W11179310 (cntrl-elec)"

Near San Antonio, TX 78253
John L.

John L.

RANGE AMANA ACR4303MFB "Installed switch, issue has been resolved"

Near E Pecan St, Taft, TX 78390
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Install components tested unit issue resolved.

Near Glenway Dr, Corpus Christi, TX 78415
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customer complaint is that the unit is not cooling. Found the condenser fan and evap fans running but compressor not running. Ordering start device and capacitor.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)

Near Point Springs, San Antonio, TX 78253
Adam H.

Adam H.

WASHER AMANA NTW4516FW1 Install components calibrated unit ran verification cycle shake/wobble greatly reduced well within acceptable limits. Issue resolved

Near Alvin Dr, Corpus Christi, TX 78415
Christian G.

Christian G.

COOKTOP ELECTRIC WHIRLPOOL WEEA25HOHN0 Issue stated by customer: light malfunctioning in oven. Found light socket resistance bad. Ordering socket and lightbulb.; ordrng 1 8009 (light bulb) and 1 W11281687 (sockt-lite)

Near Bercy Ct, San Antonio, TX 78251
John L.

John L.

WASHER MAYTAG MVWB835DW1 "Installed components, issue has been resolved."

Near Young St, Odem, TX 78370
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Installed components, issue has been resolved."

Near Nelon Dr, Corpus Christi, TX 78410
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"

Near Azalea Creek, , TX 78015
Uriah B.

Uriah B.

OVEN WHIRLPOOL WGE555S0BS01 Replaced switch. All checks ok.

Near Giles Rd, Blacksburg, VA 24060
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, found issue with led module in freezer compartment. Module is getting voltage, but doesn’t power on. Replace to resolve.; ordrng 1 W10843353 (module)"

Near Bay Landing Dr, Portland, TX 78374
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Frost build up on right inside of freezer compartment. Cx to clean out and make sure door is closing each time. Will observe if frost comes back.

Near Charing Cross Dr, Cave Spring, VA 24018
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Inspection of unit comes back with air code for control fault. Also error codes for lid lock and long fill no fill. Testing of water valves shows good pressure and proper water volume entering unit. Lid lock however is intermittent sometimes taking command sometimes not. Replace control and lid lock to resolve issue. Customer states unit is less than three weeks old and will be seeking an exchange from retailer; ordrng 1 W10682535 (latch) and 1 W11320239 (CONTROL )

Near E Ave F, Robstown, TX 78380
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Iights come back upon reset of unit. Per service pointer W11218221, replaced led control board. ; used 1 W10830288 (LED CNTRL BOARD) from stock"

Near Cottage Rose Ln, Roanoke, VA 24012
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, found control board to have stopped working. Board does get power, but no function. Replace to resolve.; ordrng 1 W11101098 (cntrl-elec)"

Near S Saunders St, Aransas Pass, TX 78336
Michael R.

Michael R.

DRYER MAYTAG MED6630HW0 "Installed high limit thermostat and thermal cutoff didn’t solve the issue. Checked the thermistor and it was bad, ordered part and rescheduled customer ; ordrng 1 WP8577274 (thermistor)"

Near Adcock Ranch Rd, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspection of unit shows seal for freezer in very poor condition large gaps apparent causing condensation and freezing in freezer compartment. Replace door to resolve issue customer will be pursuing replacement or exchange from retailer.; rqstng P&A on 1 W10599407 (dor-fip), ordrng 1 W10884775 (nameplate)"

Near Ridge View Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS0 W10779716. Element bake. ; ordrng 1 W10779716 (elmnt-bake)

Near Queensmill Dr, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL KSGB900ESS0 F8e0 code in diagnostic for last 9 error codes. Cooling fan speed too low. Fan is getting power. W11107275. Cooling fan.W11100100 control board. Parts warranty.Lab; ordrng 1 W11100100 (cntrl-elec) and 1 W11107275 (fan-blwr)

Near Arbutus Ave SE, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Defrost not operating properly. Needs control board and defrost thermostat wire harness. ; rqstng P&A on 1 W11089236 (cntrl-elec) and 1 W11449066 (WIRE HARNESS)

Near Marr St NW, Roanoke, VA 24012
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFS02 "Ran testing and no cool in either compartment. Needs RC evap, compressor, and drier. Both evap and compressor are psp items. ; ordrng 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)"

Near Saddle Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10317991WP63052-2W11378860Found auger motor not turning and the impeller seems to be loose on the motor drive shaft. Will replace motor and impeller. ; ordrng 1 W10317991 (ice disp augur motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller)

Near Haymakertown Rd, Troutville, VA 24175
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked refrigerator found unit unbalanced. Found front right wheel up completely lowered wheel down. No issues unit is working as designed. Job complete.

Near W High Ave, San Antonio, TX 78210
Douglas H.

Douglas H.

WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.

Near Los Mirasoles, Boerne, TX 78015
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF320PADS1 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.

Near Gage Dr, Boerne, TX 78006
Jim G.

Jim G.

RANGE WHIRLPOOL RF367LXKQ0 Replaced broiler and socket. Unit tested properly thereafter. Issue resolved.

Near Weeping Way, Schertz, TX 78154
Jim G.

Jim G.

WASHER MAYTAG MVWB855DC3 Replaced all parts. Issue resolved.

Near Flint Rd, Cibolo, TX 78108
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5000DW2 "Found a damaged heating coil on unit, replaced with truck stock and tested to complete. Went over survey with customer. ; used 1 279838 (ELEMENT) from stock"

Near Argos Star, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WFG515S0ES0 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.

Near Gage Dr, Boerne, TX 78006
Douglas H.

Douglas H.

FREEZER MAYTAG MQF1656TEW02 Last trip found faulty EVAP fan and thermostat. Replaced both to resolve the issues. Unit testing good now and began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind.

Near Byron Dr, Boerne, TX 78006
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Big Geronimo St, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replaced control, and start device. Leaving plugged in for 24 hours to check for cooling. Compressor and fan are running."

Near SW Loop 410, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER AMANA NTW4516FW3 "F7E6, calibration did not pass. Found P2 on control not all the way seated into control board. Running calibration and diagnostics on unit again. Both passed, unit is working as designed."

Near Northlake Dr, Lakehills, TX 78063
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWQ2 "Checked dishwasher replaced spray arm, manifold and seal ran unit it ran normal no more leak, dishwasher is working properly"

Near Petry Dr, Kirby, TX 78219
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Replaced damaged dispenser motor, tested to complete."

Near Forest Trail Dr, Bandera, TX 78003
Steven G.

Steven G.

WINE COOLER WHIRLPOOL KURG24RWBS21 "Checked wine cooler found evaporator iced up, cleared ice element and bi-metal are fine found bad defrost timer replaced timer checked operation unit working normal now"

Near Terrell Rd, San Antonio, TX 78209
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Issues was a bad start device. Replaced start devic, unit testing good. Collected P&L."

Near Bar X Trail, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator after adding dye drier, found leak on Evaporator, replaced evaporator vacuumed and charged unit everything is working normal now"

Near Argo Ave, Alamo Heights, TX 78209
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Unit does not have hot water attached to unit. Can’t properly test unit without hot water line. F7E7, and F0E5 stored in unit. Cleared faults and tried calibration. Do not need to change out parts. Drain hose is going up higher than recommended which would cause water to not drain all the way."

Near Madrona Ln, Bandera, TX 78003
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW8500DC0 Advised customer of fees and what the possible issues and cost could be. Customer will not continue with service. ; ordrng 1 W10861642 (latch)

Near Gibbens St, San Antonio, TX 78224
Jim G.

Jim G.

RANGE WHIRLPOOL WGE555S0BS00 Replaced all switches. Issue resolved. Tested unit.

Near Willow Top Dr, Schertz, TX 78154
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced tube. Issue resolved.

Near Eldon Rock, San Antonio, TX 78247
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue stated by customer: ice maker and water dispenser not working. Found unit not dispensing water dispute filter being replaced and measured fill still counting. Ice maker was full with ice but not dispensing ice. Removed ice maker, auger motor spins and engages. Re inserted ice maker unit still didn’t dispense ice. Opened door and ran ice maker, unit dispensed ice. Closed door, ice and water both worked. Ordering UI and control to resolve issue.; rqstng P&A on 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)"

Near War Arrow, San Antonio, TX 78238
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS03 Replaced a switch membrane. Control was not programmed to the correct model and cannot be reprogrammed from the unit. Luckily the switch membrane replacement was sufficient to correct the issue. Spoke to Joel SR#7727408019 who confirmed that. Collected labor.

Near Amorosa Way, San Antonio, TX 78261
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 Uneven burner flame on center. Screws for burner base are missing. Will need to replace screws and burner assembly. Could not find part number for screws. Called CXC to research. Will contact once they find part number. Sr 7727533640; ordrng 1 W10643272 (holder-orf) and 1 W10718181 (valve-brnr) and 1 WPW10171140 (cap-burner) and 1 WPW10333445 (burnr-base) and 1 WPW10336094 (burnr-top)

Near Flanders Ave, San Antonio, TX 78214
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Calling techline to assist with troubleshooting, Cassie is assisting, techline said with issues that are occurring Cassie said issue is signal harness related. Changed out signal harness. Tested to complete."

Near Bandera, TX 78003
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW0 "Issue stated by customer: lid wouldn’t lock all the time, start button wouldn’t work all the time. Replaced control and lid latch. Ran unit through diagnostic cycle. Noticed unit made scratching noise during spin like something’s slipping. Tried removing washplate to see if anything was stuck. Washplate seized to tub. Ordering inner tub, outer tub, washplate, drive kit, gearcase and motor.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11219115 (OUTER TUB) and 1 W11283592 (motor-drve)"

Near Rainmaker St, San Antonio, TX 78238
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Issue was a frozen evaporator. Replaced defrost thermistor to resolve issue.

Near Cornwall Dr, Spring Branch, TX 78070
Colton B.

Colton B.

RANGE WHIRLPOOL GFG471LVS2 Customer took door apart to clean glass and could not get it back together. Put door back together to resolve issue. Unit tested good. Collected SC and labor.

Near Cloud View Dr, Bulverde, TX 78163
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"

Near Rugged Ridge St, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR AMANA AFI2539ERM02 "Checked refrigerator after messing up and reading voltage wrong, found not getting right voltage, called tech line TJ we found resistor in wiring blown product cannot be repaired, customer to call Contract company and go to next step, SR7727560612"

Near SW 39th St, San Antonio, TX 78237
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4655JW0 Checked washer found motor not powering on. Checked voltage motor is getting proper voltage. Error code F7E1 present.Ordering motor and capacitor just in case.; ordrng 1 W10677719 (motor-drve) and 1 W10866250 (capacitor)

Near S Laredo St, San Antonio, TX 78204
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced only motor evaporator. Issue resolved.

Near Indigo Run Dr, Bulverde, TX 78163
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4850HW0 Dryer not starting. Found door switch is damaged. Will need to replace switch. ; ordrng 1 WPW10569603 (switch-dor)

Near Surrey Ave, San Antonio, TX 78225
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Issue stated by customer: ice maker not working. Found e2 error code stored in unit. Ran ice maker through harvest cycle, unit did not pass. Replaced ice maker, error code still present, did 10sec restart and tested again, unit still didn’t pass. Called Techline, spoke to mark who recommended doing a 2min reset on unit to clear codes, if this didn’t work then recommended replacing ice maker harness. Did Reset on unit, e0 displayed in error codes, ran harvest cycle on unit, unit passed. Unit tests good at this time. Customer pmilitary discount not applied at s.call)+tax)."

Near Elisabeth Run, San Antonio, TX 78253
Steven G.

Steven G.

MICROWAVE OVEN SAMSUNG ME20H705MSS "Checked microwave found blown thermostat and burnt terminal, replaced thermostat and replaced terminal checked operation unit is working normal now"

Near Bear Trace, Floresville, TX 78114
Christian G.

Christian G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: oven not turning on at all. Voltage from wall/plug tests good at 240. Fuse looks good. Could hear unit clicking as I touched each button. Ordering panel and control to resolve issue.; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec)

Near Seven L Trail, Helotes, TX 78023
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer fan is not functional. As it is dc it is causing short to board resulting in PO error. ; ordrng 1 W11249952 (motor-evap) and 1 WP67006337 (blade- fan)

Near Woodbridge Way, Schertz, TX 78154
Jim G.

Jim G.

WASHER ROPER RTW4516FW2 Ed SR# 7727561346 determined lid lock was functional but the unit seems to have also had two other issues. The capacitor had come loose and the actuator (tachometer) also failed. Replaced actuator from truck stock. Issue resolved. ; used 1 W10913953 (ACTUATOR) from stock

Near FM306, Canyon Lake, TX 78133
Colton B.

Colton B.

RANGE WHIRLPOOL WGE745C0FS01 Issue is that liner is chipping along the seem. We have about a 6 inch x 1/4 inch chip along seam of oven liner. Called techline (SR: 7727558569) who said it was non-repairable. Informed customer that Whirlpool will be in contact. Pics of chip in SD Quick Pic.

Near Split Rock Cir, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Called customer while in route, advised customer of service call customer asked if parts and labor would be covered I stated no. Customer did not want to continue service. Job complete."

Near Guilford Forge, Universal City, TX 78148
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG505M0BS3 Tested range. Found bake not working. Igniter not powering on. Found wiring to igniter was loose. Secured wiring. Tested range. Bake is working. No further issues. Tested to complete.

Near Radiance Dr, San Antonio, TX 78218
Steven G.

Steven G.

WASHER WHIRLPOOL LA9300XTW1 "Checked washer found pressure switch not cutting off, cut pressure hose on each end to have good seal, ran unit everything is working normal now, please send copy to customer they don’t have an Email"

Near Eagle Creek Ranch Blvd, Floresville, TX 78114
Jesus C.

Jesus C.

RANGE AMANA AGR5330BAS3 Tested range. Igniter not glowing. Good power to igniter. Replaced bad igniter. All functions are working. No further issues. Tested to complete.

Near SW 19th St, San Antonio, TX 78207
Colton B.

Colton B.

ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Issue is rust on the grid cutter and overflowing reservoir. Ordering new grid cutter and pump to resolve issue.; ordrng 1 W10919199 (GRID CUTTER) and 1 W11325175 (PUMP)

Near Split Rock Cir, Bulverde, TX 78163
Christian G.

Christian G.

RANGE MAYTAG MER8700DS1 "Issue stated by customer: burners keep varying in temps. One would stay on high no matter the temp, others would turn on and off for a minute at a time and loose temps. Control buttons also are getting stuck causing issues. Ordering infinite switches and control to resolve issues.; ordrng 1 WP3149404 (switch-inf) and 1 WPW10411934 (switch-infFR) and 1 WPW10434452 (switch-inf FL) and 1 WPW10655845 (cntrl-elec)"

Near Redwood Bend, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Complaint of not heating properly, and friction pad fell off. Finding heating issue to be faulty control not sending proper voltage to element. Ordering electronic control and friction pads. ; ordrng 1 W11087226 (control elec) and 2 WP8268961 (pad)s"

Near Edwards Edge, San Antonio, TX 78256
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found door cable broken replaced link kit and ordered console ; ordrng 1 8531262 (cntrl-elec) and 1 8531536 (panel-cntl), used 1 8194001 (LINK) from stock"

Near Charon Point, Spring Branch, TX 78070
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF325SDHZ01 Installed new drawer. No further issues. Job complete.

Near SW 21st St, San Antonio, TX 78207
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Checked oven found no loose connection no broken wires no issues with oven. Wall out let is loose. No error codes found during testing or operation job complete.

Near Valencia Rose, San Antonio, TX 78261
Colton B.

Colton B.

THIN-TWIN 24' LE WHIRLPOOL LTE5243DQ3 Issue was no drain washer. As I was taking panel off I saw a wire arc. Found shorted out wire that might have shorted out timer as well. Needs new wire harness and timer to resolve issue. Customer declined repair.

Near Karen Ln, San Antonio, TX 78209
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer stated that the issue is that the unit is not cooling. Found both the freezer and refrigerator section to be completely warm. Compressor fan is functional, the compressor is extremely hot to the touch despite not being on. Ordering a new compressor to resolve sealed system issue.; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"

Near Braeburn, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 "Checked dryer found dryer not powering on. Checked for voltage at wall from L1 to L2 was receiving 240VAC, when checking L1 to ground 10VAC found same with L2. Checked dryer voltage received same reading. Spoke to tenants roommate advised him on getting an electrician to take a look at the out. Left voicemail of diagnostics for home owner. Job complete."

Near Allegheny Dr, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Checked refrigerator found all lights not working. Pressed light switch multiple times lights came on switch is working intermittent. Also found lights burnt out in freezer ordering light assembly and light switch to resolve issue.; ordrng 1 2219875 (light switch) and 1 W10515057 (light board)

Near Windcrest Dr, Windcrest, TX 78239
Shawn W.

Shawn W.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Found issue to be a reduction in water flowing into the unit. Believe issue to be related to water flow or pressure. Maintenance will conduct review of home and if issue persists reschedule us. Called Techline spoke to a Kathy SR7727556408

Near Boot Ranch Cir, Fredericksburg, TX 78624
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BS3 Checked range found range spark module not operating. Good flow of gas through range. Ordering spark module to resolve issue. Also ordering control board just in case.; ordrng 1 6610341 (spark module) and 1 W10841330 (cntrl-elec)

Near Soothing Crk, San Antonio, TX 78244
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Customer issue is that the screen freezes and microwave will not turn off. Ordering new control board and UI panel to resolve issue. ; ordrng 1 W11261167 (CONTROL) and 1 W11297728 (CONSOLE )

Near Split Rock Cir, Bulverde, TX 78163
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new led module. All lights are working. Icemaker not producing ice still. Tested icemaker. Good harvest. No water to tray. Fill tube is frozen. 120 going to fill tube heater. Will need to replace fill tube and use permanent gum to seal any leaks around tube. ; ordrng 1 212643 (sealer-gum) and 1 W10706850 (heater)

Near Brightwood Pl, San Antonio, TX 78209
Douglas H.

Douglas H.

WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.

Near Los Mirasoles, Boerne, TX 78015
Colton B.

Colton B.

RANGE WHIRLPOOL WGG745S0FS02 Issue is that no gas is running to ignite burner or oven. Unplugged unit and plugged it back in. Unit now works. Builder states that it’s done that before then stops working again. I’m ordering a new control board as a long term fix for the issue. Item is out of stock.; ordrng 1 W10878844 (CONTROL )

Near Jove, Bulverde, TX 78163
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows error code for off balance load. Further inspection of unit shows unit sitting on floor that will be incredibly hard for customer to level concrete has shifted out of place. Advise customer to level unit to best of his abilities with either shims or different location. Also advise customer on correcting low techniques as well as soap distribution. Issue resolved

Near E Miller Ave, Kingsville, TX 78363
Adam H.

Adam H.

RANGE WHIRLPOOL WFC150M0EW3 Inspection of unit shows no error code but unit is getting proper voltage from the harness. Checking voltage readings from control board shows not receiving correct power. Replace control board to resolve issue. Replaced board tested unit issue resolved

Near S Louisiana Ave, San Diego, TX 78384
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HW2 Installed new control. Tested unit. Good power from board. Fan motor still not running. Will need to replace motor. ; ordrng 1 W11252443 (motor-fan)

Near San Carlos St, San Antonio, TX 78207
Adam H.

Adam H.

DRYER SAMSUNG DV365ETBGWR/A3 Part# motor DC31-00055G. 7003709427 reference number for Samsung tech line. Customer complaint of unit not starting but control board powering up. Had to call tech line for Samsung to troubleshoot issue after taking several Vault readings was determined that motor has gone out. Samsung supplied part number for motor above. Gave customer a quote for parts and labor. Customer has declined further service. Unit was out of warranty customer was charged 105+ tax for diagnostic service.

Near Motts Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER WHIRLPOOL WFW6620HC0 As per Service pointers instruction there was no power to control board LED not lit. Instructions were to replace control board. Replace control board tested unit issue resolved

Near Martinique Dr, Corpus Christi, TX 78411
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Other part was not sent. Needed both freezer drawer and lighted shelf. My error. ; schdld next appmnt for 4/13 MON !

Near Cactus Cliff, San Antonio, TX 78258
Adam H.

Adam H.

DRYER WHIRLPOOL WED4850HW0 Inspection of unit shows dryer in excellent working condition proper voltage correct temperatures. Customer was having complaint of long drive times. Inspection of dryer hose and outside vent show large amounts of blockage. Clean blockage to the best of my abilities but did inform customer she would have to contact a professional plumber to resolve issue with clogged pipe. Issue resolved

Near Chase Dr, Corpus Christi, TX 78412
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.

Near W Riverside Dr, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.

Near W River Rd, Catawba, VA 24153
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Issue stated by customer: fridge had ice buildup near diffuser. Doors a bit uneven, re leveled to ensure proper seal around door. Found diffuser not responding in diagnostics. Ordering diffuser and support to resolve issue.; ordrng 1 W11236851 (diffuser) and 1 WPW10457601 (support)"

Near Celosia, San Antonio, TX 78245
Uriah B.

Uriah B.

BTM FRENCH DOOR- WHIRLPOOL WRX735SDBM04 Icemaker noisy and getting stuck as it rotates through harvest. Replaced icemaker with stock. ; used 1 W10882923 (ICEMAKER) from stock

Near Valentine Rd SW, Roanoke, VA 24018
Shawn W.

Shawn W.

REFRIGERATOR JENNAIR JS42NXFXDE01 Found lights out in the freezer section along with one light out in fridge section. Ordering led module to resolve issue. Collected service call.; ordrng 2 W10908166 (module)s

Near US-290, Fredericksburg, TX 78624
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Checked wire harness connections. Found unit heating. Replaced tie on vent.; used 1 WP8567668 (TIE) from stock

Near Ridge Dr, Salem, VA 24153
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KBSD608ESS00 Customer stated the unit is leaking water at the bottom of the fridge. Found issue to be a leaky water valve. Ordering new valve to resolve issue.; rqstng P&A on 1 WPW10159842 (valve-inlt)

Near Piney Wood Run, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "ESTIMATE ONLY! Customer stated unit not cooling, found unit cooling properly, then customer stated it started to defrost then when they changed the temp it started working again. Also water in base of refrigerator compartment and water dripping from ice maker. Ran diagnostics testing to check unit. Found first issue to be ice box fan not running, would need adapter kit, then cooling issue was caused by the UI not receiving temps properly. The water in fridge compartment caused by a slight bow in drip pan. Quoted 867.15 for P&L plus tax. Customer wanted as estimate. ; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10864519 (adapter) and 1 W11330971 (UI), states that autho needed"

Near Sotol Overlook Cir, Helotes, TX 78023
Shawn W.

Shawn W.

WASHER WHIRLPOOL WFW5620HW0 Found that the washer has a small leak. Unit will need a new below with clamps. Parts ordered.; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow) and 1 W11314649 (clamp)

Near Market Hill, San Antonio, TX 78256
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"

Near Rugged Ridge St, San Antonio, TX 78254
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Found unit vents on front fascia obstructed. Ordering front panel to resolve issues.; ordrng 1 W11165143 (panel)

Near Seven L Trail, Helotes, TX 78023
Michael R.

Michael R.

DRYER MAYTAG MED6630HW0 "Complaint, dryer not heating, no error codes, ran a diagnostics test, test past, the drum was hot. Ran appliance on different settings and it wasn’t getting very hot. Ordered thermostats and heat element just in case.; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"

Near Adcock Ranch Rd, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Inspection of unit shows error code F30E0. Replace control board and oven sensor to resolve issue.; ordrng 1 W10181986 (sensor) and 1 W10837800 (cntrl-elec)

Near Hidden Cove, Corpus Christi, TX 78412
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit is not cooling at all. Needs recharge, compressor, evaporator, dye drier. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 W10712395Kit is at Tribles Roanoke. May try to stop by later today depending on schedule. ; ordrng 1 W10712395 (adjuster)

Near Janney Ln, Cave Spring, VA 24018
Doug M.

Doug M.

KITCHEN AMANA ACR4303MFS3 "Inspected unit found f1e0 error code,found not all key functions working on oven control,diagnosed to need oven control; ordrng 1 W11297545 (cntrl-elec)"

Near Hapsburg St, Jacksonville, AR 72076
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW5000DW3 "Running calibration on unit, ran diagnostics. Ran high spin, unit is balanced. Went over load procedures with customer."

Near Quiet Canyon, San Antonio, TX 78252
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HC0 Last visit tech found damaged bellow. Replaced a new bellow to correct leaking. Ran automatic test cycle. Unit testing good now with no further issues.

Near Carriage Hills Dr, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Replaced control board on washer due to loss of power. Checked for error codes in diagnostics none found. Unit is working as designed job complete.

Near Shook Ave, San Antonio, TX 78212
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced filter housing.

Near Akin Doe, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Unit not cooling. Found issue to be inefficient compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Verified frost pattern on EVAP. No further issues at this point. Yes to survey and leave behind."

Near TX-41, Mountain Home, TX 78058
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher found blemish on front door, replaced door checked operation unit working normal now"

Near Breton Pass, Schertz, TX 78154
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Replaced secondary interlock, unit is working as designed now."

Near Dunlap, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator ice maker found units ice maker stopped mid harvest. Attempted to complete cycle manually no luck. Replaced ice maker ran harvest and fill no issues. Spoke to Jenn air about authorization unit is covered. Job complete.

Near Tophill Rd, San Antonio, TX 78209
Richard G.

Richard G.

WASHER WHIRLPOOL WTW7500GC0 "Customer complaint is that the unit is not spinning. Entered diagnostics and found error code F0E3 overload, F7E8 motor stator over temperature, F2E1 UI stuck button. Cleared error codes and ran automatic test. All steps passed. Per tech sheet, performed service calibration to calibrate water level and loadsize detection. No mechanical friction on drive mechanism or basket (itemsbetween basket and tub). Was unable to repeat issue. Tested to complete. Unit is good to go. If called back, should order motor W10754158 and gearcase W10811956 and clutch W10754448. Will need preauthorization if parts needed."

Near Topcroft Dr, San Antonio, TX 78238
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Water leaking from bottom of door. Replaced bellow. No further issues. Tested to complete.

Near S Flores St, San Antonio, TX 78204
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced fan motor, harness and air diffuser on refrigerator. Unit is working as designed. No error found during testing and operation. Job complete."

Near Ridge Country St, San Antonio, TX 78247
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Upon further investigation found the reason microwave wasn’t working was the brown wire wasn’t plugged into the filter board. Plugged wire in to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Lake Blvd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6600VU0 Replaced idler pulley tested unit all operations normal normal. Service fee paid by last visit collected balance paid in full.

Near Forest Waters Cir, San Antonio, TX 78266
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Checked icemaker after replacing parts still same issue ordering control and will remove parts when I return ; ordrng 1 W10485960 (cntrl-elec)

Near Taylor Dr, Adkins, TX 78101
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced right door seal. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4815EW0 Replaced lid lock. Control received is not the control I ordered. Customer is not happy. Will need to order the part again. Rescheduling drain pump for return visit.; ordrng 1 W10711300 (control board)

Near Ore Terminal, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint is that the the freezer section has a large amount of frost built up inside. Verified issue. Checked temperature of freezer section. Was set to negative 6 degrees. Set temperature to 0 degrees. Customer states they want no repairs done on the unit, they want it to be replaced. I informed them that we only do repairs. Customer states they will contact Home Depot."

Near Hidden Swan, San Antonio, TX 78250
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced right door seal. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER SAMSUNG DV45K6200EZ Customer stated the issue is the unit will not start. Found the unit to power on but will not begin turning drum or initiating heat. Ordering thermostat and control to resolve issue.; rqstng P&A on 1 DC47-00015A (thermostat) and 1 DC47-00018A (thermostat) and 1 DC92-01607L (DISPLAY)

Near Marigold Falls, Boerne, TX 78015
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new dust cover and water line. No further leaks. Unit is working properly. Water supply line is leaking. Leak from silver line caused damage to customer flooring. Advised customer silver supply line is not part of warranty. Issue will have to be corrected with the company that installed the unit. Job complete.

Near Clark Ave, San Antonio, TX 78203
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HS1 Installed new door hinge. No further issues. Tested to complete.

Near Avenue A, San Antonio, TX 78215
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced wire harness. Issue resolved.

Near Turquoise Sky, San Antonio, TX 78261
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found found broken wire harness, replaced checked operation unit working normal ok"

Near Tierra Grande, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 Checked refrigerator found water working intermittent went to replace switch and paddle harness broke on UI ordered; ordrng 1 W11293313 (UI)

Near Mesa Park, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked refrigerator replaced right side door checked unit ok

Near Lakefield St, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator found ice buildup in freezer found freezer door gasket not sealing, cleaned ice and ran diagnostics both evaporators are freezing normal, adjusted gasket checked freezer door is sealing properly now"

Near Adams Hill Dr, San Antonio, TX 78227
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue was a loud noise coming from refrigerator. Unable to recreate noise using diagnostics tests. Noticed that the metal back plate was bent in and could have been vibrating against copper lines. Straightened that out. Told customer to record it if it happens again.

Near Hootananny, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2568AEQ Found right side of pantry slide and end cap damaged ordered all pieces for right side since it is plastic and not to risk damaging pieces factory order parts call when they come in.; ordrng 1 W10874836 (endcap) and 1 WP67003791 (knob- temp) and 1 WP67003793 (slide- tem) and 1 WP67003795 (bar- temp)

Near Fort Wayne, Universal City, TX 78148
Douglas H.

Douglas H.

VENTHOODS WHIRLPOOL WVW53UC6FS2 Last tech found faulty blower fan. Replaced blower fan to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Woods of Boerne Blvd, Boerne, TX 78006
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBS107DSS10 Issue is that the door on oven will not stay closed. Finding issue to be bad hinges. Ordering new hinges and returning. Quoted customer on return visit and collected SC.; ordrng 2 WP4455526 (HINGE)s

Near Cezanne, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer found frost in freezer, no frost found upon arrival. Checked slides and springs on door, they are working as designed. Let customer know to not put too much weight on bottom trays. Went over survey with customer."

Near Calaveras Way, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE505W0HW1 Checked range found black wire on terminal block broken ordering new terminal block to resolve issue due to loose connection.; ordrng 1 W10245259 (block-term)

Near Kissing Oak St, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHWE300VW00 Removed latch replaced cleared drain pump and replaced clamp advised customer that drain pump is showing signs of wear. Have military discount.

Near Crescent Falls, San Antonio, TX 78239
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upper light module assembly and freezer module is in need of replacement. ; ordrng 1 W11205083 (module) and 1 W11239944 (module)

Near Woodlawn Ridge, San Antonio, TX 78259
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHENAID KODE300ESS04 "Customer said unit is taking too long to cook, I explained to customer that these units take an additional 15-20 minutes to reach set-point temps. Calibrated unit up 10 degrees on top and bottom oven. Unit working as designed."

Near Tower Creek, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Issue was that the pantry door would not close all the way. Found a lot of ice near rails. Defrosted ice and remolded gasket to resolve issue. Collected SC.

Near Camden Cove, San Antonio, TX 78258
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Issue is no power to oven. Finding issue to be a blown thermal fuse. Got OL reading when testing. Ord new thermal fuse to resolve issue. ; ordrng 1 WPW10545255 (THERM FUSE)

Near Throssel Ln, San Antonio, TX 78260
Douglas H.

Douglas H.

DISHWASHER JENNAIR JDTSS244GS Last trip found heater needed to be replaced due to plastic melting on it. Replaced heater to resolve the issue. Unit testing good now. No further issues at this point. Informed customer that JA would only cover this instance once due to this being caused by user error. At this point unit is still under JA 2yr warranty yes to survey and leave behind.

Near Water Stone Pkwy, Boerne, TX 78006

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