Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1333 customer reviews

lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519FS0 Issue was was not turning on or door closing. Found Support interlocks spring we’re out of place. Fix the issue. Unit now working as design.

Near Bass Knoll, San Antonio, TX 78260
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Found the unit not releasing cold water, replaced unit valve with truck stock and tested in diagnostics. Unit went through test with no new fault codes. Went over survey with customer and leave behind. ; used 1 W11165546 (VALVE) from stock"

Near Blackbridge, San Antonio, TX 78253
Colton B.

Colton B.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Customer complaint is an hour glass frozen on UI and UI is unresponsive. Ordering a new UI panel to resolve. ; ordrng 1 W11351648 (CONSOLE)

Near Pfeiffers Gate, , TX 78015
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL ED5GTGXNQ15 "Dispenser front housing is damaged and would need to be replaced, marcone no longer carries part needed. Unit does not have a repair I can fix. Charging both service calls on other ticket."

Near River Meadow, Castroville, TX 78009
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Checked refrigerator found unit low on freon found dye at drier that was put on from Appliance Express removed drier and replaced with new drier, vacuumed and charged unit everything checks ok"

Near Galit Cove, San Antonio, TX 78230
Jim G.

Jim G.

WARMING DRAWER KITCHENAID KEWD105HSS06 Determined issue stems from thermal fuse (part no 6). Ordered part. Will return. ; ordrng 1 WP4450934 (thrmst-fix)

Near High Point Cir, Spring Branch, TX 78070
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFI2089WES8 Last visit found it to be faulty control. Swapped out with new control and entered the program code. Unit tested good now. Collected P&L.

Near E Birdsong, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was that the filter was stuck in the housing. Replaced filter housing and filter to resolve issue. Unit tested good.

Near River Ridge, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTM404EBS3 Removed sump assembly installed new ran test cycle sump working but still found OWI error replaced control tested all operations normal advised customer of survey and paper

Near Everett Loop, Converse, TX 78109
Justin  R.

Justin R.

DRYER MAYTAG MEDB765FW0 "Need to order console and control on unit, no power on UI. ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"

Near W Loop 1604 N, San Antonio, TX 78253
Steven G.

Steven G.

WASHER WHIRLPOOL WFW5620HW0 "Checked washer customer complaint is water sitting in fabric softener cup, ran cycle softener is siphoning out with some water left which I advised customer this is normal, she will use and call if any problems"

Near Prima Vista St, San Antonio, TX 78233
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIC15PRXS2 Customer stated unit not working properly. Tested unit everything tested good. Educated customer on proper use of unit.

Near Bandera Hwy, Kerrville, TX 78028
Richard G.

Richard G.

MICROWAVE OVEN JENN-AIR JMC3415ES01 "Replaced turntable motor and control. Tested unit. Turntable rotates and microwave heats. After testing a second time, the turntable stopped turning again. Determined that the door is not latching completely when closed lightly. When this happens, the microwave runs, but the turntable doesn’t and it does not heat. When opening the door again and pushing it closed, the microwave works normally. Need to order interlocks.; ordrng 1 W10872235 (fuse) and 1 W10872290 (lever-swth) and 1 W11098744 (brkt-mount) and 3 W11397156 (SWITCH)s"

Near Ruidosa Downs, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KBFN502ESS02 Customer stated unit was making a clunky noise. Issue was door hinge was not tightened properly. Tightened door hinge and everything working properly. Told customer if issue comes up again we will come with parts needed.

Near W Creek St, Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced harness. Issues resolved.

Near Caleb Cir, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Determined issue is due to faulty bimetal thermistor. ; ordrng 1 W11334745 (EVAPORATOR HARNESS)

Near Lantana Vista, Spring Branch, TX 78070
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF56R16DW04 Unit had bad compressor and bad fan. Replaced both to resolve the issues. Unit held vacuum and charge. Began cooling immediately upon testing. Unit now functioning properly. No further issues at this point.

Near Old Blanco Rd, Kendalia, TX 78027
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Determined water is still leaking. Ordering dispenser and tub seal. ; ordrng 1 W11314648 (bellow) and 1 W11316600 (drawer) and 1 W11316604 (hose)

Near Scenic Lullaby, Spring Branch, TX 78070
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue was broken adjusters on dish rack. Replaced rack and adjusters, unit tested good."

Near Winecup Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL n/a Customer stated the unit is not drying satisfactorily. Ran diagnostics with no error codes and also checked for heated function. Unit is testing normally at this time. Reviewed use and care and proper loading and unloading procedure with customer. Unit is functioning as designed.

Near Secession Ln, San Antonio, TX 78240
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW2 Complaint was white stain are left after wash. Replace drawer and control board. No error codes. Unit dispensing enough water.

Near Twynbridge, San Antonio, TX 78259
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Found bad thermal cutoff. Replaced cutoff. Dryer heating. No issues during testing. Job complete. ; used 1 279816 (CUTOFF-TML) from stock

Near West Ave, San Antonio, TX 78201
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8620HC2 Called tech line recommend to get a dry ntc. Since unit still giving f5e3 code. Costumer call costumer service since she wants unit replace. W10919909; ordrng 1 W10918779 (heater) and 1 W10919909

Near Legacy Ridge, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Duplicate ticket for 64506

Near West Ave, San Antonio, TX 78201
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Part arrived damaged out of box. Ordering new blower and rescheduling.; ordrng 1 W11109174 (blower)

Near Chapel Bell St, San Antonio, TX 78230
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display is all black reset unit twice screen still black ordering new control panel to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)

Near Castello Way, San Antonio, TX 78259
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017FB0 "Tested microwave. Found fuse blown and bad door switches. Replaced interlock and switches. Replaced fuse. Tested microwave. All test pass. No further issues. Tested to complete. ; used 1 W10138793 (FUSE-THRML), and 1 W10727360 (SWITCH) from stock"

Near Kirshner Way, San Antonio, TX 78252
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Previous tech ordered a part that will not resolve the issue. Ordering parts to resolve ice melting issue. Icemaker is also in disrepair; ordrng 1 W10793257 (plate) and 1 W11115534 (icemaker)

Near Travertine Ln, Castle Hills, TX 78213
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KODC304ESS Issue is that nothing on oven works. Fuses blew during self clean cycle and customer reported a loud noise coming from blower. Order all fuses and both blowers to resolve issue next trip.; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix) and 1 W11165152 (thrmst-fix) and 1 WPW10016550 (blower) and 1 WPW10176670 (blower)

Near Boerne Forest, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER WHIRLPOOL GU1200XTLS3 "Issue is a noisy dishwasher while washing. Took pump assembly apart and cleaned out debris, unit is still noisy. Finding issue to be a bad wash motor. Ordering a new sump assembly to resolve issue. ; ordrng 1 W10782773 (pump&motor)"

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Last visit found issues with tub and gearcase. Swapped with new parts and ran calibration cycle along with automatic test cycle. Unit testing good now with no further issues.

Near Royal Hunt, San Antonio, TX 78250
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food section at 18. Freezer at 5. Dampener is open. Called techline. Thermistors reading good at control. Dampener is opening and closing. Suggest replacing control. Sr 7726376612; rqstng P&A on 1 W11196400

Near Loy Dr, San Antonio, TX 78228
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Unit showing LF code, F7E0, and F3E2. Unit has multiple scratches on door, and console. Replaced water inlet valve and ran through diagnostics. Unit passed all test. Went over survey with customer and leave behind. ; used 1 W11165546 (VALVE) from stock"

Near Taylor Grove, San Antonio, TX 78254
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer states unit was not draining again. She moved the drain hose and it started draining again. Entered diagnostics and found no error codes. Ran automatic test and unit drained as it’s supposed to. No standing water in unit. She states that the unit will not drain after the cycle sometimes and has to bless the drain button to make it drain. Drain pump has already been changed and is working fine. Ordering control.; ordrng 1 W10906426 (cntrl-elec)

Near Bluff Spurs Trail, San Antonio, TX 78023
John L.

John L.

OVEN KITCHENAID KOSE500EWH04 "Customer claims that unit was supposed to be picked up and taken back by Lowe’s, does not want unit fixed. Service denied."

Near Haverhill Ln, Corpus Christi, TX 78411
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Call customer. Customer wants to reschedule.; schdld next appmnt for 12/6 FRI !

Near Champion Cliff, San Antonio, TX 78258
Michael R.

Michael R.

DRYER ROPER RED4516FW0 "The dryer wouldn’t start, all fuses were good, installed motor from truck stock part 279827. Put appliance back together, the appliance started and is heating and working normal"

Near Anaqua Ave, Victoria, TX 77901
Justin  R.

Justin R.

RANGE MAYTAG MGR5750ADW Found range to have a bad burner head. Will need to order and replace burner to fix issue. Collected 165.00 for 2 appliance service call for unit. 175.99 is left balance for repair. ; ordrng 1 WP3412D024-26 (burnr-head)

Near River Meadow, Castroville, TX 78009
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Install components unit is now cooling issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW3 "Installed part ordered, cleared error codes, calibrated and performed a diagnostics test, completed with no error codes, inlet valve and appliance are working"

Near N Crescent Dr, Victoria, TX 77901
John L.

John L.

RANGE WHIRLPOOL WFE525S0HV1 "Installed components, issue resolved."

Near FM 1069, Aransas Pass, TX 78336
Jim G.

Jim G.

WASHER MAYTAG MVWC360AW Rescheduled for tomorrow. ; schdld next appmnt for 12/4 WED !

Near Saddle Blanket, San Antonio, TX 78258
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB835DW4 Install components calibrated unit ran verification cycle all issues resolved

Near Sea Secret St, Port Aransas, TX 78373
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS3 "Inspected unit, found heat making its way to outer glass. Which is getting extremely hot, will replace seal and door to resolve this issue.; ordrng 1 W10387343 (support) and 2 W10420753 (hinge-door)s and 1 W10445013 (trim-door) and 1 W10445015 (trim-door) and 1 W10535767 (glass-door) and 1 W10535778 (gaskt-door) and 2 W10544145 (brkt-glass)s and 1 W10544145 (brkt-glass) and 1 W11051158 (glass-door)"

Near Kamelia Ln, Corpus Christi, TX 78410
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "Installed part ordered, calibrated and performed a diagnostics, completed with no issue, tested agitation and spin cycle on manual, the appliance is working normal"

Near Flamingo Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "F6E2 error code, the UI was not communicating, wouldn’t allow me to do do anything. Ordered parts and rescheduled the customer ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Shannon Valley Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "The customers complaint is condensation on the inside part of the the freezer door, none on arrival. The plastic was not peeled off on the door and it was not level. Peeled off the plastic and leveled the appliance, appliance is working normal"

Near E Leona St, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Inspected unit, found water tube to icemaker not set in icemaker correctly causing water to leak out and creating sheets of ice in freezer. Readjusted line, tested issue resolved"

Near Timberline Dr, Portland, TX 78374
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX535HPA00 Inspection of unit shows no error codes also manual and automatic testing show all components working as intended. Evaporator where ice is supposed to form is not cooling. Replace compressor to resolve issue.; ordrng 1 W10200037 (drier-tube) and 1 W10536005 (compressor)

Near Marseille Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found leak to be from water line to icemaker from valve. Cut bad section and replaced line. Issue resolved."

Near Boca Chica Dr, Portland, TX 78374
John L.

John L.

DRYER WHIRLPOOL WED5000DW2 "Inspected unit, sound coming from rollers. Checked rollers for issues, found roller shaft to be out of line also shafts have a bit of scarring which creating a grinding noise. Placed lubricant to shafts, but noise remains. Shafts and rollers will need to be replaced to resolve this issue.; ordrng 1 3397590 (sub 349241t) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft)"

Near Sherman St, Corpus Christi, TX 78416
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC1 "F5E1, F7E6, F2E1, F0E5, F6E2 error codes, cleared out the codes and tried to calibrate and run a diagnostics test, UI wouldn’t allow me to, I was able to test the lid lock on manual, it’s good. Ordered UI and control, rescheduled customer ; rqstng P&A on 1 W10838672 (console) and 1 W10858072 (cntrl-elec)"

Near Angus St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replace water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Airline Rd, Corpus Christi, TX 78412
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW2 Found unit in emergency drain. Found error F8e1. Reset unit. Ran auto test. Verified water flow. Started deep water wash. All checks ok.

Near Holly Ln, Daleville, VA 24083
Chris S.

Chris S.

BELLA WHIRLPOOL WRF954CIHZ00 Freezer product temperature is currently at about 0 degrees. Customer complaint is that the ice cream gets to hard. Instructed Customer to monitor product temperature.

Near Fairway Forest Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Unit in emergency drain when arrived. Found no error codes in diagnostic. Ran through auto test perfectly. Reset and recalibrated unit. Cx to observe.

Near Autumn Wood Ln, Hollins, VA 24019
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows two small but noticeable dents in front of cabinet also paint is chipping. Replace cabinet to resolve issue. Customer has concession number on file.; ordrng 1 W10478060 (cabinet)

Near Lantana Dr, Port Aransas, TX 78373
Adam H.

Adam H.

RANGE WHIRLPOOL WGE745C0FS01 Inspection of unit shows visibly broken/failed vent trim on upper door. Replace to resolve issue; ordrng 2 W10410341 (spacer)s and 2 W10575917 (spacer)s and 1 W10845034 (glass-door)

Near Wooldridge Rd, Corpus Christi, TX 78413
Chris S.

Chris S.

MICROWAVE WHIRLPOOL WMH78019HZ1 The cavity thermistor connector was unhooked at the control board. I reconnected the thermistor connector and checked operation. All operations check ok.

Near Gaylord Rd, Cave Spring, VA 24018
Chris S.

Chris S.

OVEN KITCHENAID KODE500ESS04 I turned off power to the unit and checked all the connections. All the connections appeared to be well connected. I turned on power and checked operation. All operations check ok.

Near Rosalind Ave SW, Roanoke, VA 24014
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer is running and heating but the timer isn’t moving. ; ordrng 1 WPW10185982 (timer)

Near Darst Ave, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Needs blower wheel. Wheel is out of balance. ; ordrng 1 WP697772 (blower wheel)

Near Blue Heron Dr, District D-01, VA 24073
Chris S.

Chris S.

RANGE WHIRLPOOL WFE540H0AS1 The heating element is broken. We will order and replace. ; ordrng 1 W10823729 (elmnt-surf)

Near Karen Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 FC led module is bad again. Needs module. W11205083; ordrng 1 W11205083 (module)

Near Peppers Ferry Rd NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM01 FC module out. Needs freezer module. ; ordrng 1 W11205083 (module)

Near Lantern St, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEZ05 MNF9Fnfapl1 policy adjust Needed wire harness to icemaker. Used stock icemaker 2923. Needs ice box divider and motor.; ordrng 1 W11378860 (WASHER) and 1 WP63052 (IMPELLER) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)

Near Cedar St SE, Roanoke, VA 24013
Chris S.

Chris S.

REFRIGERATOR JENN-AIR JFX2897DRM02 The freezer module isn’t working causing the refrigerator modules are also out. Will replace the freezer module. ; ordrng 1 W11205083 (module)

Near Crystal Creek Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 Needs agitator.; ordrng 1 W10836692 (agitator)

Near Stephenson Ave SW, Roanoke, VA 24014
Doug M.

Doug M.

OVEN WHIRLPOOL WOS72EC7HV01 "Inspected unit for display blanking out, performed service diagnostics found no error codes, called tech line tech said this model will put itself to sleep, customer just has to hit power button to restore display. Verified normal operation unit checks ok SR#7726539599"

Near S Rogers Rd, Lake Hamilton Township, AR 71913
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 The inverter box is getting voltage and the compressor ohms out correctly but the compressor doesn’t seem to be getting power to start and run. Will replace the inverter box. ; ordrng 1 W11087200 (invrtr-box)

Near Sterling Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Given the cx has had another tech out and supposedly changed the suspension. Still has a wobble in spin with nothing in it. Needs basket and driveshaft/gearcase.Will need Lowe’s approval. ; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase)

Near Buffalo Cir, Salem, VA 24153
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE505W0HS1 Hinge pin popped. Needs both hinges. ; ordrng 1 W10347464 (hinge-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Thaxton Rd, Pulaski, VA 24301
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE104ESS "Inspected unit for not heating, looked up codes found the 7-1 no heat error, performed auto test, found at the end of test heater did come on, found hot water supply is 100 degrees, informed customer hot water supply should be around 120 degrees, or main control board will disable heater again. Verified normal operation unit checks ok"

Near Wild Mango Cove, Benton, AR 72015
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer is running and heating but the timer isn’t moving. ; ordrng 1 WPW10185982 (timer)

Near Darst Ave, Dublin, VA 24084
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not making ice, test found that the customer is packing the freezer to full and the air flow from the bottom isn’t reaching the the ice maker. Informed customer about air movement, ice maker has ice in the mold, a nd I’ve bin is full,unit checked ok."

Near Bristol Ct, Little Rock, AR 72211
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for not completing cycle,performed service diagnostics found cold water not entering unit,removed supply line found water supply good,diagnosed to need fill valve; ordrng 1 W11210459 (valve)"

Near Mountain Vista Ct, Hot Springs, AR 71909
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5090JW0 "Inspected unit for not starting,performed service diagnostics found partial display and unit would not advance through test,diagnosed to need ccu and ui board ; ordrng 1 W11334605 (ELEC CNTRL ) and 1 W11367297 (UI BOARD )"

Near Millcreek Rd, Whittington Township, AR 71901
Tommy B.

Tommy B.

RANGE WHIRLPOOL GR448LXPQ2 "Customer stated that they must use higher settings than usual for cooking. Called techline spoke to Andrew. 7726522866; rqstng P&A on 1 8188048 (COOKTOP), states that autho needed"

Near Rindle Ranch, San Antonio, TX 78249
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW "Customer complaint was unit Will not turn on, tested control board for proper voltage pass and control board led light flashing. Ordering new control panel to resolve issue. Called AIG auth 451.35 for parts and labor; ordrng 1 W11112656 (console)"

Near Ambush Grove, San Antonio, TX 78247
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer complaint is that the unit will sometimes shut off and will have to unplug unit and plug it back in to get it to work. Entered diagnostics and found error codes F6E4, UI to control state status. Ordering UI and control.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297709 (console)"

Near Arroyo Spg, San Antonio, TX 78253
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint was unit would not light when dark in room replaced unit UI to resolve issue unit operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Devon F.

Devon F.

DISHWASHER KITCHENAID KDFE104DSS5 Customer complaint was unit wouldn’t dry ran diagnostics got error codes F4E3 wash motor not running and F7E1 for heater ran diagnostics mode to recalibrate units heater unit operating as designed.

Near Sagecrest Dr, San Antonio, TX 78232
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW2 Tested washer. Found suspension is bad. Will ordering new suspension. ; ordrng 1 W10821951 (suspension)

Near La Violeta St, San Antonio, TX 78211
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW3 Customer complaint was unit would walk on spin cycle. Readjusted spring holders and adjusted unit legs to stabilize the unit. Unit is operating as designed. Collected SC of 113.66 check

Near Tranquil Trail Dr, San Antonio, TX 78232
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "CB contacted techline due to frame damage, spoke to Kevin. Whirlpool will review damage. Sr 7726522710. Made unit functional by installing slide arm."

Near Gibraltar, Boerne, TX 78015
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5000DW2 "Found outside vent blocked with a plastic piece, removed piece and unit has proper air flow. Fixed duct and secured it better going to outside vent."

Near Larsen Cavern, San Antonio, TX 78254
Steven G.

Steven G.

DRYER WHIRLPOOL WED8620HC1 "Checked dryer found stains from where water had ran, advised tech line SR7726523034 Andrew advised to replace valve and cap, but customer had pillows on dry rack and rack is tilted towards door, I think that caused water to pool and run to door and drip outside, Mrs Kotara is going to use dryer and use without rack and see what happens ; ordrng 1 W11100488 (NOZZLE CAP) and 1 W11157054 (VALVE AND HOSE)"

Near Bonnet Ln, San Antonio, TX 78263
Richard G.

Richard G.

DRYER WHIRLPOOL MEDB765FW0 Customer complaint is that the dryer will power on but will not run. Verified issue. Found broken door switch. Ordering door switch.; ordrng 1 WP3406107 (switch-dor)

Near Creekshore Cove, San Antonio, TX 78254
Jim G.

Jim G.

DRYER WHIRLPOOL WED4815EW1 Replaced parts. Issue resolved. Also advised customer to seek landlord help with dryer vent which might be root of issue. ; used 1 279838 (ELEMENT) from stock

Near Glenover, San Antonio, TX 78217
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRSC503ESS01 Unit was leaking in fresh food area. Found drain line was clogged. Cleared line out tasted drain line everything working properly. Collected service call.

Near Saxet Dr, Boerne, TX 78006
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Customer complaint is that the oven screen goes black. Showed video of it with black lines across it. Entered diagnostics and found F6E0, UI communication error. Ordering control and UI.; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (UI)"

Near Chester Knoll, San Antonio, TX 78254
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF520PADM6 Installed new control. Ran diagnostics. No issues during testing. Unit is working as designed. Tested to complete.

Near Course View Dr, San Antonio, TX 78221
Ivan B.

Ivan B.

FREEZER WHIRLPOOL WRF757SDHZ00 Did diagnostics on freezer. Found freezer compartment with heavy frost and ice. Ordered evaporator motor. Rescheduled 12/6; ordrng 1 W11215582 (EVAP MOTOR)

Near Canyon Maple, San Antonio, TX 78261
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 "Customer complaint is that the burners are still having pressure issues and that there are orange tips on top of the blue flame. Attempted to adjust burners at valves,no change. Called techline, spoke with Andrew. Says it sounds like a gas supply issue. Customer should have someone measure the gas supply pressure coming into the gas line at the wall. Looking for 28-35cm of water column pressure. Also states that the regulator could go bad again if being used while pressure is bad, will need to order new pressure regulator ( W10861656 ) if called back out. States that the orange tips are normal since it is a new unit and nothing is clogged. sr#7726524346"

Near Segovia Way, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperatures were normal in both freezer and fresh food. Customer was complaining about the left side icing up and then going away. I had reattached the top bin in the freezer on my last visit because it was sticking out and therefore preventing a solid seal of the freezer door. Upon further examination, both bin front panels had damaged clips. Causing them to pop up when being opened. The icing up problem could be due to that or the panels on occasion propping the door open. It looks like it has a good seal though. I have ordered some replacement parts. Ran component tests and they all checked out. However I did notice that the step 6 defrost option would not come up. There might be a slight defrost issue or perhaps a slight Freon leak. Because the defrost part of diagnostics did not come up, I’m ordering and new control board as well. Customer would like a sealed system tech to double check on the return visit.; ordrng 1 W10564680 (ASSEMBLY PAN

Near Comanche Pth, Garden Ridge, TX 78266
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 Replaced spark module range started working as designed. No error codes found during testing. No issues found during operation. Job complete.

Near San Antonio, TX 78205
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Replaced and installed new icemaker assembly. Customer will keep and eye and on unit and call if she doesn’t see ice within 24 hours.

Near Culebra Rd, San Antonio, TX 78254
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and splutch. Unit operating properly. No further issues at this time. Yes to survey and leave behind.; used 1 W10721967 (CAM) from stock

Near Starcrest Dr, San Antonio, TX 78216
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFC0 Tested washer. Found error codes F3E1. Error codes is pressure system fault. Ran diagnostics cycle. No issues during testing. Pressure sensor test good. Air trap is clear. Pressure hose is clear. Noticed drain hose inserted fully into wall pipe. Fixed hose. Called techline. Issue might have been caused by buildup of back pressure from drain hose. If issue continues recommend replacing pressure Hose and air trap. Sr 7726525366. Collected service fee. Job complete. Parts estimateHose PN: W10509002 Air trap PN: W1083158635

Near Eagle View, Pleasanton, TX 78064
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB3 Customer complaint about coils not heating properly and oven not heating properly. Tested oven. Oven is working as designed. Advised coils are working properly. Will order updated burners from service pointer. ; ordrng 1 W11371990

Near Country Trail, Pleasanton, TX 78064
Shawn W.

Shawn W.

DRYER MAYTAG MED6630HW0 Replaced control board. Fully operational. Job complete.

Near Tuscan Hills Dr, Garden Ridge, TX 78266
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon arrival customer stated unit was functioning properly. No need for service. Yes to survey and leave behind.

Near Ayshire, Boerne, TX 78015
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW5000DW2 Swapped drive hub per techline. Did not resolve issue. Called techline spoke to Chris. Unit will be placed under review. Whirlpool to swap out.

Near Lendell St, San Antonio, TX 78249
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found the water filter faulty on unit, will order the bypass and reschedule the valve for next visit, recommend replacing water filter in the the meantime. Customer is requesting AM appointment. ; ordrng 1 W11395888 (BYPASS )"

Near N Run, San Antonio, TX 78249
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Replaced motor and sump. Issue resolved.

Near Charolais Way, Bulverde, TX 78163
Tommy B.

Tommy B.

WASHER WHIRLPOOL MAVT346AWW Customer stated that the unit is operating louder than usual and also leaking water. Found issue to be broken drain pump. Preserving parts to resolve issue. Collected service call.; ordrng 1 WP35-6780 (pump-water)

Near Branch Oak Way, Shavano Park, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC604FSS02 Tested unit found wattage draw at 100% compressor running was 55 watts. Wattage is suppose to be between 120 150 watt draw. Compressor is bad. Customer wants to call kitchen aid to exchange unit. ; ordrng 1 W10819813 (compressor)

Near Oak Park Dr, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Kevin SR# 7726527874 sound was normal. No issues found.

Near Circle Acres, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced valve. Fully operational. Job complete.

Near Estacado, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL GI6FARXXB02 "Checked refrigerator freezer, light was intermittent replaced socket and rocker switch. Light is working as designed. No further issues with light. Freezer working as designed. Refrigerator cooling as designed. Job complete."

Near Jeanette Dr, San Antonio, TX 78216
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Customer stated that the unit is vibrating and making a humming noise once it exceeds 400°. Preheated oven and observed the blower fan creating the conditions for the vibration. Ordering new blower fan to resolve issue. Unit under warranty for one year after purchase date.; ordrng 1 W11109174 (blower)

Near Chapel Bell St, San Antonio, TX 78230
Jesus C.

Jesus C.

DRYER MAYTAG MEDC465HW0 Installed new temp switch. Dryer is heating good. No further issues. Tested to complete.

Near Tarleton, San Antonio, TX 78223
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced final part. Issue resolved.

Near Canyon Wren, San Antonio, TX 78260
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 Replaced control. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go.

Near TX-151, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW72HEDW0 Installed new control. Ran diagnostics test. No issues during testing. Ran normal wash cycle. No further issues. Washer is working properly. Collected payment for parts and labor. Job complete.

Near W Grayson St, San Antonio, TX 78212
Douglas H.

Douglas H.

WASHER MAYTAG MHW6630HW0 "Upon arrival, customer didn’t answer the door. Called customer back and customer stated she called in and canceled because Lowe’s came and picked unit up. No further issues at this point."

Near Boulder Creek, Boerne, TX 78006
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue has smell. Found orifice. Is bad replacing part. W10151347; ordrng 1 W10151347 (orifice (rr))

Near Verona Way, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Calling techline to document issues, JK. Went over issues with JK, found fault F7E5 stored in unit. SR7726531894. Need to order gearcase, suspension kit, drive pulley and hub. Ran unit through diagnostics and heard the unit make a very loud grinding noise. Will need to order multiple parts to help fix issues. ; rqstng P&A on 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10748956 (suspension) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)"

Near Co Rd 6752, Devine, TX 78016
Tommy B.

Tommy B.

REFRIGERATOR [UIS # 40092] n/a Last visit found faulty solenoid. This visit replaced with new part to resolve issue. Unit switching between crushed and cubed ice and is testing good with no further issues at this time.

Near Stoney Hill, San Antonio, TX 78231
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Customer stated that the issue is the unit is not getting to proper temp. Tested his by preheating oven and recording temperatures during preheating cycle. First high temp is 188.5. Bottom oven high temp was 372.4. Determined issue to be faulty control. Quoted P&L. Collected service call. ; ordrng 1 WPW10312205 (cntrl-elec)

Near Geddington, Shavano Park, TX 78249
Justin  R.

Justin R.

RANGE KITCHENAID KFEG500EBS1 "Found the surface element burnt with broken coils, replaced and tested unit to complete. Part is covered under extended warranty via SB-Web. Charging for labor only."

Near Lochglen, San Antonio, TX 78240
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "New fill tube is defective, has some bends and cracks that would end up leaking in door. Need new fill tube for unit. ; ordrng 1 W11366500 (FILL TUBE )"

Near Co Rd 7726, Natalia, TX 78059
Jim G.

Jim G.

RANGE JENN-AIR n/a Replaced both blower and faulty UI control. Issue resolved.

Near Champions Run, San Antonio, TX 78258
Devon F.

Devon F.

WASHER WHIRLPOOL WFW6620HW0 Customer complaint was unit wouldn’t power on ran voltage test to ACU test pass checked voltage at UI test failed check UI connector and bent the connector pins back to original spot UI came on. Unit is operating as designed.

Near Converse, TX
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW "Issue stated. Lid latch not locking, not allowing washer to run. Installed new lid latch. Ran unit through manual diagnostic cycle. Unit test good."

Near Rim Dr, San Antonio, TX 78257
Steven G.

Steven G.

OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Checked oven temperature found unit starts out cycling normal then starts to go past 350 and goes to 375, ordered parts; ordrng 1 W10622170 (sensor) and 1 W11040195 (CONTROL )"

Near Haverhill Way, San Antonio, TX 78209
Steven G.

Steven G.

RANGE WHIRLPOOL WFG505M0BS3 "Checked range customer complained of gas smell, turned unit on found gas leak at turn off range is working properly customer to have plumber to fix problem"

Near W Lullwood Ave, San Antonio, TX 78201
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 "Checked washer found F8E1, checked water pressure good pressure. Checked for resistance on J9 good readings ordering new control. ; ordrng 1 W11101488 (cntrl-elec)"

Near Meadow Range St, San Antonio, TX 78250
Douglas H.

Douglas H.

DRYER MAYTAG MEDB765FC0 Customer issue was dryer wasn’t turning. Tested unit everything working properly. Educated customer on use of unit. Yes to survey and leave behind.

Near Joiner Dr, Bandera, TX 78003
Christian G.

Christian G.

DISHWASHER MAYTAG MDB4949SHZ "Issue stated: “UNKNOWN ISSUE, PLEASE SERVICE FOR RESALE. NO PHYSICAL DAMAGE”. Needed to wire dishwasher to Lowe’s supplied plug. Noticed ground wire burnt, cut and re wired. Ran unit through diagnostic cycle. No error codes. Unit test good."

Near Rim Dr, San Antonio, TX 78257
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer door corroded and hard to open/close. Installed bracket and slide arms. Unit test good. Informed customer of survey.

Near Hill Top Loop, Helotes, TX 78023
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tub is cracked. Will order new tub. ; ordrng 1 W10238320 (tub-outer)

Near Camaron St, San Antonio, TX 78212
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW8040DW4 Replaced valve and valve harness. Fully operational. Job complete. Valve was covered under 12 month part coverage.

Near Sable Creek, San Antonio, TX 78259
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint is that the dw will not drain. Ran unit through diagnostics and unit is operating as normal. Got to drain cycle, and unit slowly drains but does not completely drain. Need to order drain pump.; ordrng 1 W10876537 (drain pump)"

Near Old Wagon, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found air diffuser not functioning properly. All other functions working as designed.Ordering diffuser.; ordrng 1 W11204060 (diffuser)

Near Island View St, San Antonio, TX 78242
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "Replaced pressure switch and tested to complete, unit is working correctly. Customer will run a load tonight and call if any issues occur again."

Near Co Rd 4722, Castroville, TX 78009
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Arrived at customer house, Jim received the screws. Understands not being able to install screws. Customer contacted installation techs. Job complete."

Near San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Issue was unit not cooling. Found Evaporator not working Because it was frozen. Do to clogged drain. Defrosted Evap and drain . Evap fan now running. Unit it’s cooling. no more issues. Service fee collected. Job complete.

Near Bass Knoll, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EW3 Replaced control board. Light in oven operating. Bake and broil elements working as designed. Job complete.

Near Five Palms Dr, San Antonio, TX 78242
Christian G.

Christian G.

COOKTOP GAS WHIRLPOOL W5CG3024XB01 Customer states he canceled appt.

Near Stillwater Pkwy, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW92HEFC0 Issue is unit leaking water. Found broken bellow letting water leak by the door. Ordering new part. ; ordrng 1 W10900509 (bellow)

Near Glade Crossing, San Antonio, TX 78258
Colton B.

Colton B.

MICROWAVE OVEN KITCHENAID KOCE500ESS07 "Customer issue is that the microwave sometimes takes time to ramp up to full power. Replicated it on first attempt, but not on subsequent attempts. Called techline and spoke to Andy who stated that it was either the control board or inverter. Since customer is close to end of warranty I’m ordering both to resolve issue.; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec)"

Near Turkey Run, Boerne, TX 78006
Colton B.

Colton B.

MICROWAVE WHIRLPOOL n/a "Issue is that the unit was mounted unevenly and there is damage on the frame of unit. DH and I got the door functioning and the unit level. Called techline about frame damage, spoke to Kevin (SR: 7726522710) who asked me to take pictures in SD so WPL can see damage. They will either contact me or the customer about how to proceed. Gave them my phone number and email. Pics in SD Quick Pic for WPL review."

Near Gibraltar, Boerne, TX 78015
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Called costumer. She said she wasn’t available. If could reschedule. Rescheduling for monday /9 ; schdld next appmnt for 12/9 MON 2-4

Near Preston Hall Dr, San Antonio, TX 78247
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW0 No warranty. Customer does not want to pay for service fee. Closing out ticket.

Near Beal, San Antonio, TX 78201
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF540PADM3 Issue stated by customer: dishwasher leaking. Ran unit through diagnostic cycle. No error codes present. Could not replicate problem. Noticed drain hose was pointing straight upwards and bunched up. Straightened hose to ensure proper draining. Contractor present to confirm unit test good.

Near Oxbow Way, San Antonio, TX 78254
Jesus C.

Jesus C.

DRYER MAYTAG MEDC300BW0 Installed new timer. Ran dryer. Timer is working properly. No further issues. Tested to complete.

Near Oakwood Dr, San Antonio, TX 78228
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB835DC4 Issue was unit not dispensing water. Replace water valve and control board. Unit now dispensing water. No other issues job complete.

Near Villa Toscana, San Antonio, TX 78260
Steven G.

Steven G.

DRYER MAYTAG MEDC215EW1 Checked dryer found element is bowed and touching element housing causing element to blow fuse replaced element and thermal cutoff checked operation unit is working normal now ; used 1 279838 (ELEMENT) from stock

Near Miami Dr, San Antonio, TX 78218
Douglas H.

Douglas H.

WASHER MAYTAG MHW5500FW0 Dispenser drawer broken. Ordering dispenser drawer assembly to resolve the issues. ; ordrng 1 W10575334 (disp.drawer assy)

Near Willow Springs Dr, Pipe Creek, TX 78063
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D JENNAIR JJW8630DDB Concern is both ovens are not heating to the right temperature. Called tech line. They recommend replacing the control board. Told costumer. Costumer said he’s not replacing the control board and will rather buy a new unit. Job complete. sr7726530914

Near Ivory Creek, San Antonio, TX 78258
Jim G.

Jim G.

WASHER MAYTAG MVWC360AW Bad motor which was Retruned to vendor last trip. Requested part back from warehouse will return tomorrow. ; schdld next appmnt for 12/3 TUE !

Near Saddle Blanket, San Antonio, TX 78258
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Heating element is not getting proper voltage from control board. Meter is not working properly so I need to order element and harness in case control doesn’t fix issue. Customer needs last appointment ; ordrng 1 W11225368 (harns-wire) and 1 W11261165 (cntrl-elec) and 1 WPW10260252 (elmnt-brol)

Near Texas Bend, , TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found freon leak at condenser coupler cut out coupler and welded straight vacuumed and charged unit everything is working normal now

Near Verde Path, San Antonio, TX 78258
Colton B.

Colton B.

DRYER WHIRLPOOL WED7000DW2 Issue was that after a few loads the dryer will stop spinning. Found dryer motor to be at fault. Ordering a new one and returning Wednesday.; ordrng 1 279827 (motor!dryer)

Near Market Hill, San Antonio, TX 78256
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Went through diagnostics on the dishwasher. Water is entering the unit but it’s doing so more slowly than it should. Ordered fill valve assembly. Rescheduled 12/5; ordrng 1 W10327250 (FILL VALVE ASSEMBLY )

Near Kirkhill Cove, San Antonio, TX 78260
Christian G.

Christian G.

DRYER WHIRLPOOL WED7500GW0 "Issue stated by customer: dryer doubling time to cycle. Control, sensor, sensor wiring harness ordered previously. No error codes found, ordering thermal cutoff and wiring harness.; ordrng 1 279973 (cutoff-tml) and 1 W11104351 (harns-wire)"

Near Clipper Pass, San Antonio, TX 78254
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Customer complaint was unit floor would get too hot during use and would burn his feet. Instructed customer that unit fan blowers the hot air from inside out through the bottom of unit. Called tech line twice they recommended checking to see if unit is 5 1/2 inches from floor. Unit is operating as designed.

Near Glen Falls Dr, Northeast Side, TX 78239
Devon F.

Devon F.

RANGE WHIRLPOOL WGG745S0FS02 "Customer complaint was unit wouldn’t ignite, recalibrated unit from control panel burners all work now unit is operating as designed."

Near Concho Creek, Schertz, TX
Richard G.

Richard G.

WASHER AMANA NTW4516FW2 "Replaced suspension, valve, and tub ring. Ran unit through diagnostics. All steps passed. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."

Near Ashbury Creek, San Antonio, TX 78245
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced spray arm, heater, and manifold. Tested to complete. Unit is good to go."

Near Tippecanoe, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Last visit found faulty inlet valve. Replaced with new valve today and unit is testing good now.

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDFE104DSS4 "Lower rack wheels broken , filter screen warped, and detergent dispenser broken. Ordering all parts to resolve issues. ; ordrng 4 W10195417 (wheel)s and 1 W10463906 (screen) and 1 W10861000 (detergent dispenser)"

Near Willow Springs Dr, Pipe Creek, TX 78063
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Customer was told am appt. but was schedule from 3-5. Customer needs am appt. Has bad ice maker.; ordrng 1 WPW10300024 (icemaker)

Near W Loop 1604 N, San Antonio, TX 78254
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW8040DW2 Replaced ACU and wiring harness. Unit operated properly for a few test cycles and then console began not accepting selections again. Ordered console. Showed customer a bypass to continue washing for now. Customer asking for expedited parts approval. Part in stock at APD can be back first thing tomorrow; rqstng P&A on 1 W10705598 (CONSOLE)

Near Mesa Path, San Antonio, TX 78258
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Customer stated that the issue is that the light does not function. Ran voltage check and ordering new lamp holder to resolve issue.; ordrng 1 W10210871 (holder,lamp)"

Near Ranchwell Cove, San Antonio, TX 78249
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Issue was water at the bottom of refrigerator compartment and a broken door handle. Finding source of leak to be a cracked connection on the outlet hose coming from filter to reservoir. Ordering a new one to resolve. Door handle mounting studs are missing, ordering new ones to resolve door issue. Returning Thursday with parts quoted customer for P&L.; ordrng 2 WPW10170540 (screw)s and 1 WPW10279884 (tube-water)"

Near Bentwood View Dr, San Antonio, TX 78254
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KBMC140HSS0 "Replaced bulb, unit working properly. Collected labor."

Near Broken Bough Ln, Shavano Park, TX 78231
Colton B.

Colton B.

FREEZER WHIRLPOOL WZF79R20DW Control board assigned to job did not fit the connector in the freezer. Took part number off of the current control board to order the correct one through Marcone. Scheduling a return date and coming back. Gate code is 8468; ordrng 1 W11236854 (contrl-box)

Near Upper Sisterdale Rd, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found ice build up at bottom of freezer. Found drain hole covered in ice. Defrosted refrigerator running as designed. Job complete.

Near Yantis St, San Antonio, TX 78237
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5090JW0 "Issue is that unit isn’t advancing cycle. Replaced UI and valve, issue still persists. Could make unit do everything in diagnostics. Finding issue to be a bad ACU. Ordering new one to resolve.; ordrng 1 W11334605 (CONTROL )"

Near Alice St, Kerrville, TX 78028
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GS5SHAXNT00 "Issue is a no cool refrigerator, no light in refrigerator and poor ice dispensing. Cooling issue seems to be the result of a bad start device. Light bulb in refrigerator is out and there is a repair kit for Ice dispenser. Ordering all and returning. Quoted customer for P&L. Customer is military and since we didn’t give him the discount on SC, we need to apply the discount on P&L. ; ordrng 1 8009 (light bulb) and 1 8201756 (ice dor kt) and 1 WP2319792 (comp start relay) and 1 WPW10662129 (capacitor)"

Near Woodrose Park, San Antonio, TX 78255
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED4815EW1 "Checked dryer did not run checked element for breaks checks good. Checked for voltage at thermal cut off good voltage and at fuse , ordering fuse and thermal cut off. ; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off)"

Near Interstate 35 Access Rd, San Antonio, TX 78224
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FPS Last visit found broken heater wires in icemaker water supply. Replaced with new fill tube to resolve issues. Unit testing good now.

Near Connemara Dr, Boerne, TX 78015
Ivan B.

Ivan B.

RANGE WHIRLPOOL WFE505W0HS1 Replaced elements and wiring harness. Unit operating properly now. No further issues at this time. Yes to survey and leave behind.

Near Basse Rd, San Antonio, TX 78201
Colton B.

Colton B.

OVEN ELECTRIC (D WHIRLPOOL WFG550S0HZ0 "Inspector tested oven and found temperature to be too low. I tested oven the WPL recommended way (Hi: 237, 235, 237) (Lo: 232, 230, 230) for an average temperature of 233 degrees. Calibrated oven +20 degrees to resolve issue, unit tested good. Unit is under 1 year extended warranty through builder."

Near Paraiso Crest, Boerne, TX 78015
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Unit tripped circuit breaker, unit is also hardwired in. Need to order control and come back with truck stock drain pump. ; ordrng 1 W11087226 (control elec)"

Near Co Rd 3828, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR MAYTAG WRX988SIBM01 Issue was that unit was missing the ice guide. Replaced to resolve issue.

Near Colonial Ln, Kerrville, TX 78028
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW "Customer complaint was unit Will not turn on, tested control board for proper voltage pass and control board led light flashing. Ordering new control panel to resolve issue. Called AIG auth 451.35 for parts and labor; ordrng 1 W11112656 (console)"

Near Ambush Grove, San Antonio, TX 78247
John L.

John L.

OVEN KITCHEN AID KOSE507ESS03 "Inspected unit, found board on unit has gone out. Will need to replace to resolve.; ordrng 1 4449751 (thermostat,hi limit) and 1 W10782117 (fuse-thrml) and 1 W10890586 (panl-cntrl) and 1 W11040195 (cntrl-elec)"

Near 2nd St, Portland, TX 78374
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Inspected unit, icemaker having issues producing ice and dispensing ice when it does produce. Replace icemaker to resolve this issue.; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)"

Near Oak Ridge Dr, Ingleside, TX 78362
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHW "Checked dishwasher found no error codes, unit operating as designed. Job complete."

Near Goliad Rd, San Antonio, TX 78223
Ivan B.

Ivan B.

WASHER MAYTAG MVWC415EW0 "Checked washer. Detached, cleaned, and readjusted hot water valve hose. Ran full diagnostics and service cycles unit operated properly w hot water. Ran normal hot cycle and unit operated properly as well. No further issues at this time."

Near Sonnet Dr, San Antonio, TX 78216
Adam H.

Adam H.

DRYER MAYTAG MED3500FW1 Glass Seal for inner door has failed/broken visibly. Replace inner and outer door to resolve issue.; ordrng 1 8572266 (bumper) and 1 W10424248 (door) and 1 W10626039 (handle) and 1 W10797893 (door)

Near N Woodlawn Dr, Alice, TX 78332
Christian G.

Christian G.

WASHER MAYTAG MVWC6ESWW1 Customer stated he called this morning to cancel.

Near Sable Green, San Antonio, TX 78251
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL RBD305PDQ12 contacted techline spoke to Robert SR# 7726535668 who confirmed issue stems from microcontroller. Microcontroller is discontinued.

Near Rogers Cir, San Antonio, TX 78258
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed cap. Ran recalibration on unit, unit now agitates and spins without issue. Resolved"

Near Karen Dr, Corpus Christi, TX 78416
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Freezer frosted up with ice, not allowing proper air flow. Fan still working, replace harness to resolve issue. ; ordrng 1 W10242409 (harns-wire)"

Near TX-361, Port Aransas, TX 78373
Adam H.

Adam H.

REFRIGERATOR AMANA ASD2522WRW04 Install component issue resolved

Near Co Rd 440, Alice, TX 78332
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Plugged the appliance into a kill a watt meter, when the compressor kicked on the amps shot up to 8.50 amps and started counting down and would shut off, did this twice and on the 3rd time the compressor kicked on and stayed on, the amps didn’t go any higher that 45 amps. This is a sealed system issue, ordered part and rescheduled customer ; ordrng 1 WPW10507886 (compressor)"

Near N Navarro St, Victoria, TX 77904
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Installed components, recalibrated unit. Tested for spin and agitation. Issue resolved."

Near W Wheeler Ave, Aransas Pass, TX 78336
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Inspected unit, freezer compartment freezing over. Issue with heater replace harness and heater to resolve this issue.; ordrng 1 W10242409 (harns-wire) and 1 W10495967 (defrost heater)"

Near Gulfwind Dr, Port Aransas, TX 78373
Adam H.

Adam H.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Inspection of unit shows multiple light modules not lighting. Replace modules to resolve issue.; ordrng 2 W10843339 (module)s and 2 W10843339 (module)s

Near San Felipe Dr, Corpus Christi, TX 78418
John L.

John L.

WASHER WHIRLPOOL WTW8040DW4 "Installed components, ran recalibration. Tested unit on normal for function. Unit filling and running, issue has been resolved."

Near Ave A, Ingleside, TX 78362
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Install component calibrated unit ran verification cycle issue resolved.

Near Catherine Dr, Alice, TX 78332
John L.

John L.

REFRIGERATOR WHIRLPOOL WRB322DMBM "Installed components, found issue was with icemaker. Icemaker stuck, gears only click but will not turn. Replaced, issue resolved.; used 1 W10190965 ("

Near Pine Ave, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR MAYTAG MRT118FFFE04 It’s all components tested unit issue resolved

Near Bartlett Dr, Corpus Christi, TX 78408
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called the number in the notes, number isn’t working due to a local outage. Tried customers number, no answer, arrived at location, knocked on the door no answer, tried the 1st number again, still an outage. I went across the street to an apartment complex, unsure where the office is, no other place of business around. Called customers number and left a vm advising she would need to reschedule, also left magnet on front door, stuck around for 20 minutes ; saved tckt"

Near E Leona St, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Installed all components, issue has been resolved."

Near Lands End, Rockport, TX 78382
Adam H.

Adam H.

RANGE WHIRLPOOL WFG320M0BS3 Inspection of unit shows no error codes. Checked temperatures of oven and unit is well within excepted temperatures. Did not calibrate unit customer is used to cooking at this temperature. Issue resolved.

Near Hickory Pl, Corpus Christi, TX 78416

View More