Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1860 customer reviews

Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 "Called techline and spoke with JK, repair will be covered. SR#7727681458 replaced supports and rack. Tested unit, no sparking. Unit is good to go."

Near Romulus Way, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Unit EVAP drain pan bowing. Last trip explained to customer that issue wasn’t resolved properly and had to hear back from Whirlpool for proper fix. Per Service Pointer Whirlpool sent ordering zip tie, perma gum, screws and tube clamps to resolve issue of bowing drain pan. ; ordrng 1 212643 (PERMAGUM) and 2 67006425 (SCREW)s and 2 W11456069 (CLAMP)s and 1 WPW10339879 (WIRE TIE)"

Near Windridge Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Replaced defrost thermistor, evap fan , and control board to resolve no cool in refrigerator section. Unit is working as designed. No error found during testing or operation."

Near Encino Ash, San Antonio, TX 78259
Christian G.

Christian G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Ordering MW ACU again. Rescheduled to Thursday the 30th W11325603; ordrng 1 W11325603 (MW ACU)

Near TX-211, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue stated by customer: ice maker frosting up and not producing ice. Previously found ice door started getting mold and customer had paper towel down because it would drip. Replaced ice door and ice maker to resolve issue. Unit tests good.

Near Bluemist Point, San Antonio, TX 78250
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF28HMEDBSR Customer not available for appointment. States never got confirmation for appointment. Primary phone number is wrong. Main number is 210-789-7557. Customer will call to reschedule. ; saved tckt

Near Wheeler Rd, Atascosa, TX 78002
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced icemaker and wiring harness. Tested out unit, no icemaker error codes. Icemaker completed harvest cycle and also called for water. Tested to complete. Unit is good to go. Collected labor and price of harness."

Near Elisabeth Run, San Antonio, TX 78253
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint is that the top rack of the dishwasher is hanging down on the right side. Track came off of the back rollers. Fixed rack back on rollers. Unit is good to go.

Near Big Bend Path, , TX
John L.

John L.

RANGE WHIRLPOOL WFE510S0HB1 "Inspected unit, cooktop has busted. Possibly issues within the glass. Replace to resolve issue.; ordrng 1 W11034830 (cooktop)"

Near FM1833, Robstown, TX 78380
John L.

John L.

WASHER WHIRLPOOL MVWC465HW2 "Inspected unit, ran recalibration. Got 0 codes. Ran test cycle,unit passed test cycle without issue. Ran normal cycle, unit ran up until wash. Shut off mid wash cycle and just drained. Ran diagnostics again, received F8E1 long fill. Checked pressure hose for any issues, did not find an issue with pressure hose. Tested valves, valve seem to work properly. Issue with pressure sensor. Will need to replace board to resolve.; ordrng 1 W11025984 (valve) and 1 W11156559 (harns-wire) and 1 W11211484 (cntrl-elec)"

Near Mendocino Dr, Portland, TX 78374
Jim G.

Jim G.

RANGE WHIRLPOOL WFE505W0HW1 Verified that the P3 (red) connector still the control which includes the the (violet) thermal sensor was not plugged in at all. Which also accounts for the light that stayed on in the cavity. Plugged P3 connector properly and verified proper function thereafter.

Near Poppy Peak St, San Antonio, TX 78232
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Inspected unit, found that installed evaporator has a small leak on tubing roughly in same spot as previous evaporator. Replace to resolve.; ordrng 1 W10836706 (evaporator)"

Near Pear St, Victoria, TX 77905
Richard G.

Richard G.

DRYER MAYTAG MED5100DW1 "Customer got a new dryer, old dryer is gone. Customer was not home, sons were. Close job."

Near Castroville, TX 78009
Jim G.

Jim G.

DISHWASHER KITCHENAID KDFE104HWH0 Replaced pump & motor assembly. Issue resolved.

Near Goldenrain Bay, San Antonio, TX 78216
Richard G.

Richard G.

DRYER MAYTAG MEDX655DW1 "Customer complaint is that the door seal has worn down. Replaced door seal, unit is good to go."

Near Town Briar St, San Antonio, TX 78238
Richard G.

Richard G.

RANGE JENNAIR PRG4810NP Customer complaint is that the left front burner is not lighting and the ovens are heating too high. Did not actually look at the unit as customer only wants an estimate on repairs. Parts needed are no longer being manufactured. Informed customer. Closed job.

Near Highgate Dr, San Antonio, TX 78257
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "The drain pump was stuck and wouldn’t drain. Removed drain pump and sound a safety stuck inside, put drain pump back in place and attempted to calibrate and run diagnostics but the drain pump stayed running, allowed to shut off on its own, as soon as I would try to perform a diagnostics test the pump would automatically come on and stay on, ordered part to resolve issue.; ordrng 1 W10919003 (pump-water)"

Near N Navarro St, Victoria, TX 77901
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Duct vent is clogged, heating is working as designed. Customer will blow out vent duct and test again."

Near Decidedly, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

VENT HOOD WHIRLPOOL UXT4030ADS2 Spoke to maintenance manager stated the vent hood has no power running to unit waiting on electrician to service. Customer will call back if needed. Job complete.

Near Overlook Loop, San Antonio, TX 78259
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 "Inspection of unit shows visible damage to heating coil. Replace thermistors and heating coil to resolve issue; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 8318268 (thermostat,internal) and 1 W10642928 (timer) and 1 W10724237 (element)"

Near McArdle Rd, Corpus Christi, TX 78412
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Complaint is washer will not start cycle. Tested washer. Found F0E2 error code. Ran calibration cycle. Ran diagnostics test. No issues during testing. Found customer not using He detergent. Performed customer instruct on proper use and care procedures. Job complete.

Near Fairmeadows St, San Antonio, TX 78211
John L.

John L.

WASHER WHIRLPOOL MVWX655DW1 "Inspected unit, con wash plate and hub for issues causing you did not spin or agitate . Replace plate to resolve these issues.; rqstng P&A on 1 W10396887 (hub) and 1 W10609480 (washplate) and 1 W10609549 (cap impeller) and 1 W10625252 (screw)"

Near E FM 1944, , TX 78370
Richard G.

Richard G.

WASHER WHIRLPOOL WTW8500DC2 "Customer complaint is that the unit will not power on. Verified power at wall, power button not working. Was able to enter diagnostics and found error codes F6E2, communication error UI cannot year acu. F2E1, stuck button. Quoted customer cost of repair. Customer will look for a new unit. Collected service call fee."

Near Centro Grande, San Antonio, TX 78245
Uriah B.

Uriah B.

RANGE MAYTAG MER8700DH1 Needs bake element. W10779716Policy adjust to cover parts and labor. MPY5800WPL1; ordrng 1 W10779716 (elmnt-bake)

Near Derwent Dr SW, Roanoke, VA 24015
Justin  R.

Justin R.

REFRIGERATOR KENMORE 0 "Can’t remove fridge from area due to legs being put all the way down. No room, also can’t read the serial and model number badge inside fridge. Customer will look for information, will ask landlord about fridge."

Near County Rd 2801 E, Mico, TX 78056
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found that the icemaker was not dripping ice. Harvest went through fine. Found freezer temp too high though temp set at -2. Compressor ran and did ok, but not as cool as it should have been and ice cream which has been in there for some time was very soft. Needs compressor and evaporator. ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Etzler Rd, Troutville, VA 24175
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE550S0HZ1 "Active hinge pin busted. Replaced both hinges. WPW10299224WPW10299227Screw stripped out as well. ; ordrng 2 WPW10031790 (screw)s, pckd up 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Twin Forks Dr, Hollins, VA 24019
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW1 Tested washer. Not agitating. Cam is damaged and actuator is not shifting. Also found gearcase is bad. Gave customer estimate for repairs. Will not proceed with repairs. Collected service fee. Job complete.

Near Menefee Blvd, San Antonio, TX 78237
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Install components ran calibration and verification cycle issue resolved

Near FM 1118, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "Installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Houston Ave, Seadrift, TX 77983
Doug M.

Doug M.

OVEN WHIRLPOOL WOD51EC7HS01 "Inspected unit for not heating, found upper and lower ovens not heating,tested incoming voltage 240v checked ok,performed service diagnostics found f6e4 error code communication error,diagnosed to need upper and lower appliance managers,console,and TOD fuses; ordrng 2 W11261167 (cntrl-elec)s and 1 W11297714 (console) and 2 WP4449751 (thrmst-fix)s"

Near Club Manor Dr, Maumelle, AR 72113
John L.

John L.

REFRIGERATOR AMANA ART104TFDB00 "Installed compressor, charged unit. Unit holding pressure and it’s cooling. Issue has been resolved."

Near Caravelle Pkwy, Corpus Christi, TX 78415
Michael R.

Michael R.

RANGE FRIGIDAIRE LFGH3054UFA "Installed parts ordered, plugged appliance back in, appliance is working normal"

Near 7th St, Port O'Connor, TX 77982
Colton B.

Colton B.

WASHER WHIRLPOOL WTW4855HW1 Issue is no spin or agitation on washer. Finding issue to be a bad control board. Ordering new one and returning.; ordrng 1 W11211478 (CONTROL )

Near S Pine St, Little Rock, AR 72205
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Installed new lid lock assembly, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is is locking and working normal"

Near Polk Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW1 "Installed new lid lock assembly, calibrated and performed a diagnostics test, completed with no issues or error codes, the lid lock and appliance are working normal"

Near McPherson Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer was not spinning when you turn it on. Removed the front panel and found the belt had busted, the back left roller ceased up. Installed dryer kit from truck stock. Put the appliance back together and plugged back in, the appliance is working normal ; used 1 4392065 (DRYER KIT) from stock"

Near Co Rd 318, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Installed the new control, the oven and appliance are working normal"

Near Marshall St, Victoria, TX 77905
Colton B.

Colton B.

WASHER MAYTAG MVWB865GW1 "Issue was a LF error code. Replaced valve to resolve issue. While replacing valve I damaged the valve wiring harness. Ordering a new one to complete repair. ; ordrng 1 W11193817 (VALVE HARNESS), used 1 W11165546 (VALVE) from stock"

Near Craig Rd, Scott, AR 72142
John L.

John L.

COOKTOP WHIRLPOOL WCE77US0HB00 "Installed cooktop, issue has been resolved"

Near Pocket Farm Rd, Taft, TX 78390
Michael R.

Michael R.

WASHER MAYTAG MHW5100DW0 "The appliance wouldn’t start, went into diagnostics, no error codes, tried to run a diagnostics test, wouldn’t start. Unplugged the appliance and plugged back in, I was able to run a diagnostics test, completed with no issues or error codes. Tried different selections, started with no issues, appliance is working normal"

Near Cody Dr, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA ACR4303MFS3 Inspection of unit shows large roach infestation. Advise customer that unit was more than likely out of warranty but could contact whirlpool customer service to see what can be done. Issue resolved

Near Saratoga Blvd, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed components tested unit issue resolved

Near Cessna Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

DISHWASHER KITCHENAID KDPE234GPS0 Inspection of unit shows door strike has come loose from tub and is caught in the door lock all due to the fact that installer has badly miss handled installation of the units. Advise customer to contact world pool/installer to have problem resolved.

Near Capri Dr, Corpus Christi, TX 78415
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 Checked all components in back of unit to make sure they are all secure. Everything checks out fine at the moment. Unable to reproduce concerning sound.

Near Parkdale Dr, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced control board, UI. All checks ok. Left clean tablet for cx."

Near Kenmore Ave, Cave Spring, VA 24018
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW1 Inspection of unit shows bad air circulation. Customer has large chunks of debris/lint stuck in exhaust. Advise customer to clean out exhaust and reattach hose in a straight as possible

Near W Avenue F, Robstown, TX 78380
Colton B.

Colton B.

M/W OTR KITCHENAID KMHC319ESS2 "Went to install vent fan. Could not get unit out of wall. Mounting bracket did not let go of unit, felt like it wanted to go with the unit. Unit is also missing 1 mounting bolt. Put unit back together. Called Wayne to see if I could get a helper. Called Doug who said that customer will have to get someone to take it down for us and reinstall it after. We don’t want to da,age stove or wall. Customer was understanding and said they’d call office when they have it down for us. ; saved tckt"

Near Peach Tree Dr, Little Rock, AR 72211
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED92HEFW0 Replaced element. All checks ok. ; pckd up 1 WP8544771 (element)

Near Eagle Ridge, Roanoke, VA 24012
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Inspected unit for not cooling,performed service diagnostics found test 4 no frost pattern either evaporator,2.98 amps with compressor running,diagnosed to need compressor ; rqstng P&A on 1 W10276644 (compressor)"

Near Harvard Ave, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Inspected unit found broken wheel on adjuster,diagnosed to need adjuster ; ordrng 1 W10712395 (adjuster)"

Near Heidi Ct, Conway, AR 72034
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer complaint is a leaking filter. I did observe a small leak coming from filter head. Ordering new filter head to resolve issue. ; ordrng 1 W11346623 (FILTER HEAD)

Near Carywood Dr, Bryant, AR 72022
Uriah B.

Uriah B.

WASHER MAYTAG MHW5630HC0 Replaced bellow. Checked operation in auto test. No codes. No leaks.

Near W Main St, Radford, VA 24141
Colton B.

Colton B.

DRYER WHIRLPOOL WED4815EW1 Issue is a no heat. Finding issue to be a bad timer. Ordering a new one to resolve issue. ; ordrng 1 WPW10185982 (TIMER)

Near Bowen Dr, Benton, AR 72019
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW3 F0e5Complaint is that the unit is not spinning out the clothes enough. Instructed cx on loading and proper detergent amount and use. Cx to observe.

Near Winfield Cir, Pulaski, VA 24301
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 "Replaced evaporator fan motor and fan blade due to fan blade breaking causing unbalanced issue with fan motor,tested unit operation checks ok"

Near Cambridge Pl Dr, Little Rock, AR 72227
Colton B.

Colton B.

N/A N/A ED5KVEXVL00 Issue was no cool unit. Replaced temperature control thermostat. Told customer to give it 24 hours to cool off.

Near Valerie Dr, North Little Rock, AR 72118
Doug M.

Doug M.

RANGE WHIRLPOOL WFG320M0BW2 "Replaced listed parts due to bake cycle shorted,tested unit operation checks ok"

Near Cedar St, North Little Rock, AR 72116
Doug M.

Doug M.

LAUNDRY WHIRLPOOL MHW3505FW1 "Inspected for noisy operation found when basket turn grinding noise at bearing,also sheared bolt to stator cover,parts are warranted but customer does not want to pay labor"

Near Panther Creek Rd, Little Rock, AR 72210
Colton B.

Colton B.

WASHER WHIRLPOOL MVWB835DW4 "Found lid a power light flashing. Got an F7E0 error code in diagnostics. Control board only getting 76 vac from wall. Switched outlets, unit now operates as intended. Drain tube was also installed incorrectly. Reinstalled drain hose to resolve."

Near Woodson Lateral Rd, Hensley, AR 72065
Shawn W.

Shawn W.

WASHER MAYTAG MHW6000AW0 "Customer stated that the washer might have been set on its side during movement. Had another technician recently repair the baffle, so the leak is fixed. The tub start making a rattling noise at the 16 minute mark of a regular wash. I noticed that the unit would turn on when I opened the door. In diagnostics received stored error code F06 E02 Communication Error UI to CCU, F03 E02 Temperature system error, F08 E01 No water detected entering washer or pressure sensor trip not detected. F00 E01 load detected during washer cleaning cycle. Can be a result of mechanical friction on drive mechanism or basket. During quick diagnostics test, drum created the noise and rumbling that the client had been concerned with. Called DH to validate. Unit will need a new tub because bearings are worn. Unit will also need control board. Due to the cost the client has decided to not go through with repair.; ordrng 1 W10445518 (cntrl-elec) and 1 WPW10409997 (tub-outer)"

Near Sable Creek, San Antonio, TX 78259
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF507HPS00 Found condensation on the outside of the freezer bin. Determined a possible malfunction on escutcheon and duo valve. Ordering power cord which includes diode responsible for controlling power to dual valve. ; ordrng 1 W11171078 (harns-wire) and 1 WPW10341329 (water valve assy) and 1 WPW10553630 (escutcheon)

Near W Bitters Rd, San Antonio, TX 78248
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW0 Customer having same issue as in job #68253. Washer is leaking from dispenser. Will need to replace water valves and dispenser. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)

Near E Olmos Dr, San Antonio, TX 78212
Jesus C.

Jesus C.

WASHER MAYTAG MVWC465HW2 Tested washer. Found power cord does not have ground prong on power cord. Will need to replace cord. ; ordrng 1 W10877409 (power cord)

Near Santa Monica, San Antonio, TX 78201
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KBRS20ETSS00 Called ahead of time and received no answer. Called Mike Carter from gate phone as instructed. No answer. Voicemail asked for text if immediate response needed. I texted Mr. Carter with my personal phone. Took picture at gate. Received text back. Gained entrance.Customer stated both freezer and fresh food section stopped working. Temperatures in both sections at 78 degrees F. During Service test mode the first test for the defrost heater circuit would not initiate. Unplugged the refrigerator and was able to get the first test to initiate. It read OP for open defrost thermostat. During test 2 compressor came off and on. Test 112 read 12.7 VAC. Did have a odor of refrigerant.Called DH sealed system tech. Advised to check amp draw on compressor. Amp draw was .3-.5 amps. Will need to have die dryer put on and perhaps a compressor. Client decided not to go forward with repair. I provided military discount on service call.; ordrng 1 W10160407 (compressor

Near Verde Mountain Trail, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Wrong door was ordered. Need black stainless door, not stainless.; ordrng 1 LW11026428 (dor-fip)"

Near Winters Edge, San Antonio, TX 78253
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4816FW Customer stated that the unit is wobbling and knocking against the cabinet when washing. Found issue to be a worn suspension. Ordering new suspension to resolve issue. ; ordrng 1 W10780045 (SUSPENSION)

Near Buckskin Dr, Boerne, TX 78006
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8040DW4 Checked washer found unit at times not responding to commands ordered parts; ordrng 1 W11035006 (UI)

Near Ed White St, San Antonio, TX 78219
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW0 "Checked washer found unit trying to spin and agitate at the same time ordered parts,; ordrng 1 W10006481 (gearcase) and 1 W10625696 (cntrl-elec)"

Near Wheaton Rd, FT SM HOUSTON, TX 78234
Christian G.

Christian G.

RANGE WHIRLPOOL WFE505W0HS1 "Issue stated by customer: no power. Found bake/broil not operating, surface burners operating. No error codes present. Voltage from wall tests good, checked terminal and power wire had came loose and burnt off block. Please review pics, ordering wiring harness.; ordrng 1 W11134842 (harns-wire)"

Near Dixon Plain Dr, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28HFEDTBC/AA ESTIMATE ONLY! Unit fridge not cooling. Finding issue to be frozen EVAP. Issue caused by fan went out and control board not reading temp properly. Quoted 465.07 for P&L plus tax. Customer wants to think about the repair. Collected Sc. ; rqstng P&A on 1 DA97-12608A (EVAP COVER ASSEMBLY ) and 1 DA94-02679A (ELECTRONIC CONTROL )

Near Wood Trail, Boerne, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSS42DBX00 "Unit fridge side not cooling properly. Finding that when freezer door is shut the fan doesn’t push as hard but when the door is open the fan pushes properly. This occurrence doesn’t happen when door switches are held, just when freezer door seals. Calling techline. Spoke with Leon. Explained the situation to Leon, stated that issue is caused by air return is frozen over. Stated that is caused by air leaks on door seal. Cleared air return. Unit now cooling properly. Gave quote of 564.88 for P&L plus for door baskets. Customer wants to proceed with repair. Ordering both gaskets to resolve the issue. ; ordrng 1 2188318A (DOOR GASKET) and 1 2188320A (REFRIGERATOR GASKET)"

Near Royal Ascot Dr, Boerne, TX 78015
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KSSS48MDX05 "Checked refrigerator found unit low on freon, added dye drier and vacuumed and charged unit, will be back in two weeks to check for leak ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Lilac Ln, San Antonio, TX 78209
Tommy B.

Tommy B.

DRYER SAMSUNG DV218AEB/XAVIER Customer stated the issue is that the unit will not heat or spin. Ordering a thermostat and thermal fuse to resolve issue.; ordrng 1 DC47-00018A (THERMOSTAT ) and 1 DC96-00887C (FUSE)

Near Moccasin Walk N, Center Point, TX 78010
Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN SCCG50MA1SS Checked ice maker found bad bin thermostat ordered; ordrng 1 11-0617-21 (kit temp control bin)

Near Morningside Dr, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW0 Installed new belt. No further issues. Unit is working properly. Tested to complete.

Near Parnell Ave, San Antonio, TX 78224
Jesus C.

Jesus C.

RANGE WHIRLPOOL WCG97US0HS00 Burner head is damaged. Ordering new center head and cap. ; ordrng 1 W10811599 (burnr-head) and 1 W10833886 (cap-burner)

Near Ares Way, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 Tested washer. Found noise coming from gearcase. Found drain pump faulty. Installed new gearcase and pump. No issues during testing . Tested to complete. ; used 1 W10876600 (PUMP WATER) from stock

Near Nash Blvd, San Antonio, TX 78223
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HC0 Installed new harness and UI. Unit powers on. Good display on UI. Ran diagnostics test. All test pass. No error codes during testing. Unit is working properly. Tested to complete.

Near E Locust St, San Antonio, TX 78212
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED6620HC1 Tested dryer. UI display not working. Ordering new UI. ; ordrng 1 W11351728

Near Coral Canyon, San Antonio, TX 78252
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW2 Complaint is washer not working. Tested unit. Found wiring to control was not connected. Fixed wiring. No further issues. Tested to complete.

Near West Ave, San Antonio, TX 78201
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB3 Tested unit. Not powering on. Found terminal block is damaged. Will need to replace block. ; ordrng 1 WPW10245259 (block-term)

Near War Horse Dr, San Antonio, TX 78242
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Issue stated: ice not dispensing, door grinding when closing, deli drawer control not operating. Ice not dispensing due to door not shutting properly. Ice was frozen and translucent n a big clump not allowing motor to turn. Ordering door closing parts and ice bin/door. Replaced control and door in deli drawer and replaced rail. Deli drawer good, ordering parts for ice bin.; rqstng P&A on 1 W10567563 (gasket) and 1 W10708583 (stop-door) and 1 W10822606 (motor) and 1 W11129522 (ice-contnr) and 1 W11163783 (closer)"

Near Rose Spoonbill, San Antonio, TX 78253
Shawn W.

Shawn W.

DRYER AMANA NED4655EW1 Customer was complaining of a humming noise that started a few days ago. They thought it might be the motor. I started the dryer in all options and did not hear a Humming noise. The customer conceded that the humming noise has now gone away. The heat element is working and there is no evidence of air restriction.Unit is fully operational and working as designed. I explained to the customer that this diagnosis would be covered for 90 days and to give us a call if there are further problems.

Near E Sonterra Blvd, San Antonio, TX 78258
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Issue stated by customer: diffuser had iced up again. Customer stated since last visit it had frozen once but hasn’t done it again since. Informed customer I’d order a wiring harness for the freezer that includes thermistor just in case. Asked customer to keep an eye on unit in mean time to inform us if there were any changes.; ordrng 1 W11089236 (cntrl-elec) and 1 W11229010 (WIRE)

Near Celosia, San Antonio, TX 78245
Christian G.

Christian G.

RANGE WHIRLPOOL WFE550S0HZ1 Issue stated by customer: customer was cooking on multiple burners and heard a pop and saw a crack in cooktop. Tried taking pictures to show crack. Ordering cooktop.; ordrng 1 W11183708 (cooktop)

Near Terra Cotta, San Antonio, TX 78253
Richard G.

Richard G.

DRYER AMANA NED4655EW1 Customer complaint is that the the unit is not spinning and is making a loud noise. Found belt shredded and wrapped around motor. Replaced belt. Tested to complete. Unit is good to go.; used 1 4392067 (REPAIR) from stock

Near Richland Hills Dr, San Antonio, TX 78251
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Issue is a frozen up evaporator. Replaced evaporator fan with wiring harness. Unit tested good. Collected P&L

Near Nueva Vista, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced thermistor on refrigerator small amount of ice build up found defrosted unit no issues unit is working as designed. Job complete.

Near Co Rd 681, Lytle, TX 78052
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue stated: fridge not cooling properly. Previously ordered control. Control that came in was defective. J6 pins made constant clicking and displayed fridge thermistors as open circuits. Re-ordering.; ordrng 1 W11389713 (CNTRL)

Near Autumn Dew, San Antonio, TX 78254
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced icemaker with truck stock. Issue resolved. FCC; used 1 WPW10300024 (ICE MAKER) from stock

Near Oak Dew, San Antonio, TX 78232
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Unit would not go into service test mode. Unplugged twice for over a minute to reboot computer and tried to enter service test mode. It would not enter the service test mode. On a third attempt I was able to get it to enter service rest mode. Compressor is coming on and all other testable loads are functioning. Unit will need a new control board.; ordrng 1 W11203272 (contrl-box)

Near Huebner Rd, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed UI and removed control with unit unplugged. Replaced both then plugged in ran service mode no ice maker error codes temperature correct test cycle passed all operations normal.

Near Cibolo Ridge, , TX 78121
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Customer stated that the issue is the unit is running warm and the Molien area is hot periodically. Also states that the unit is making a loud noise. Thermistor tests were good as well as the fan motor on the evaporator section. Checked the compressor and it is running hotter than normal. Suspect a restriction or low charge in the refrigeration system.; schdld next appmnt for 4/24 FRI !

Near Silent Creek, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Unit not cooling. Finding issue to be EVAP sprung a leak, causing the compressor to not function properly. Ordering both to resolve the issues. Per Sb web SS parts and labor still covered. ; ordrng 1 W10832994 (COMPRESSOR ) and 1 W11116006 (EVAPORATOR )"

Near Howards Bull, Boerne, TX 78015
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue stated by customer: Condensation in the Refrigerator Section - Side by Side Refrigerator. Replaced diffuser and wiring harness. Homeowner stated ice maker was also making ice very slow, only a batch a day and there was water slowly leaking from ice door. Found air infiltrating ice door clumping ice together. Ordering ice door and ice maker.; ordrng 1 W10873791 (icemaker) and 1 W11098702 (door-ice)"

Near Bluemist Point, San Antonio, TX 78250
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Swapped out water filter. Collected service call and part.

Near Oak Hollow Dr, Kerrville, TX 78028
Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN SCN60GA-1SU "After talking to Tech-Line because of evaporator being iced up caused by stripped gear case witch is to expensive to fix, customer to buy new ice maker, will collect next time when I complete other ice maker."

Near Morningside Dr, San Antonio, TX 78209
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL ED20ZKXAN02 It appears the compressor relay is out. ; ordrng 1 4387535 (overload (production)

Near Red Leaf Dr, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FC0 "Dop provided 3/23/2020 snapped picture spoke to NR advised unit under 30 days old install will be covered. Installed level feet power cord and vent ran diagnostics no errors, tested exhaust temps and motor drum operations all operations normal. Leveled unit advised customer she will need periscoping dryer vent to have dryer pushed towards wall more customer will buy one and install herself instructed customer how to do this."

Near Scarborough Square, San Antonio, TX 78218
Jim G.

Jim G.

RANGE KITCHENAID KSGG700ESS1 Customer indicated that the issue persists although intermittently. Andy SR# 7727652516 faulty spark modules and/or wiring. ; ordrng 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)

Near Fossil Wood, San Antonio, TX 78261
Jesus C.

Jesus C.

THIN-TWIN 24' LE WHIRLPOOL WETLV27FW0 Complaint is dryer not working. Washer is good. Dryer will not start or heat. Good power to unit. Found thermal fuse was bad. Replaced fuse. Tested dryer. Dryer turns on. Good heat from element. No further issues. Tested to complete. Called SM. Dalian 151 apartment complex has billing account set up. ; used 1 WP3392519 (FUSE) from stock

Near Ingram Rd, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 "Checked refrigerator found frost build up at evaporator, spoke to jk at techline trouble shot down to bad control board.preformed voltage checks at no metal and heater Ed good. Ordering control board to resolve issue. Main control board/High Voltage board.; ordrng 1 W10200659 (cntrl-elec)"

Near Switch Oak, Shavano Park, TX 78230
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Unit door not aligned properly. Found inner door is warped, and installers attempted to cover it up by setting the unit in cockeyed. Ordering door panel and gasket to resolve. Customer is going to attempt to get unit replaced either through builder or Whirlpool, gave CSR number, customer will call to cancel if unit is replaced. Panel is showing as out of stock. ; ordrng 1 W10274908 (INNER DOOR) and 1 WPW10254545 (GASKET)"

Near Edwards Edge, San Antonio, TX 78256
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF606ESS01 Found temperature in both RC and FC at correct temperature dispenser and led lights not working ran diagnostics no readings from thermistors or ice maker needs new Main control and possibly UI and Icemaker Quoted service fee paid today. Rescheduling Tuesday PM call; ordrng 1 W11294907 (ICE MAKER) and 1 W11330971 (Ui) and 1 WPW10675033 (cntrl-elec)

Near Sonata Ct, San Antonio, TX 78266
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMDFS24HM01 Bruce SR#7727653662 bad humidity sensor. ; ordrng 1 W10278023 (sensor (HUMIDITY))

Near Grand Stone, Garden Ridge, TX 78266
Richard G.

Richard G.

DRYER AMANA NED4655EW1 Customer complaint is that the the unit is not spinning and is making a loud noise. Found belt shredded and wrapped around motor. Replaced belt. Tested to complete. Unit is good to go.; used 1 4392065 (REPAIR-DRYER) from stock

Near Richland Hills Dr, San Antonio, TX 78251
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSR Josh ref# 7003724850 verified faulty ice auger motor and ice maker. ; ordrng 1 DA97-12540G (AUGER MOTOR ASSEMBLY) and 1 DA97-15217B (ICEMAKER)

Near Honeysuckle Branch, Bulverde, TX 78163
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Replaced cold valve to resolve LF issue and try to find leak, still no water coming through. Checked water from wall and found that there was no water pressure from wall. This could also be causing the poor wash performance and oversud. Customer will call a plumber and inform us if that doesn’t resolve the whole issue."

Near Rogers Fork, San Antonio, TX 78258
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Customer complaint is that the unit is intermittently heating. Found issue to be with magnetron. Ordering magnetron, capacitor, transformer, fuse, thermostat, and diode.; ordrng 1 W10138793 (fuse) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11224803 (THERMOSTAT ) and 1 W11224856 (thrmst-fix) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Daisy Spring, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF28HFEDTSG Replaced both top and bottom ice maker due to frozen over no functioning.ran ice maker test no issues. Job com0ete.

Near Wisdom Rd, Atascosa, TX 78002
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer states the water is working now but the icemaker is not. Ordering icemaker, harness, and control.; ordrng 1 W10710113 (WIRING HARNESS) and 1 W11294907 (icemaker) and 1 WPW10769076 (cntrl-elec)"

Near Melton Gln, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Issue stated by customer: water leaking from freezer door. Unit not making ice. Ice maker water line had come loose again, replaced connector and rings and ensured proper tight connection. Made sure unit filled with water. Not leaks. Unit tests good."

Near Fern Crest, San Antonio, TX 78250
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Customer stated that the issue is the unit will not function. Found the issue to be that the control lock was activated. Showed the customer how to remove the control lock and went over proper use and care with the customer. Also refilled her rinse aid with stock from under her sink. No further issues at this time.

Near Lytle St, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Checked washer found ui not responding to commands ordering ui to resolve issue. ; ordrng 1 W11294803 (cntrl-elec)

Near Newell Ave, San Antonio, TX 78215
Colton B.

Colton B.

OVEN GAS WHIRLPOOL KEBS179BSS00 Issue is that oven keeps blowing fuses. Finding issue to be a faulty cooling fan. Part will hum but not blow air. Ordering new blower and returning. Part is PSP. Quoted for part. P&L are covered. ; ordrng 1 WPW10260254 (BLOWER)

Near Wollschlaeger Dr, Boerne, TX 78006
Shawn W.

Shawn W.

BEVERAGE CENTER WHIRLPOOL WUW35X24DS02 Verified the model number and serial number but realized there was no purchase date. I explained to the resident that I would have to get a verification of purchase date and authorization from the rental office. Spoke with the rental office and they informed me that everyone at Appliance Care has told them that the 1 year warranty does not start until the resident moves in. I told them that we would have to reschedule and I would come back out once we had an authorization. I called and spoke to M at our office to verify that there was not an authorization.

Near Overlook Loop, San Antonio, TX 78259
Colton B.

Colton B.

RANGE KITCHENAID KFDD500ESS02 Issue is cracking enamel in top oven. Called techline (SR: 7727651801) who said it’s non repairable. Took pictures to document in SD Quick Pic.

Near Callaway Run, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EW4 Tested all 4 burners found no issues these were normal operations according to service pointer W11354284B advised customer that unit is operating as designed and no repair needed.

Near Honeyridge Ln, San Antonio, TX 78239
Jim G.

Jim G.

RANGE WHIRLPOOL WFE550S0HZ1 Faulty compressor. Replaced start device. No change. Amp draw too high. ; ordrng 1 W11209866 (compressor)

Near Evans Rd, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFF507HPS00 "Issue is no ceiling lights. Installed control board, still no lights. Need to order lights for refrigerator. Ceiling lights are expart. Told customer we’d call when they get in. ; ordrng 1 W11205082 (LIGHT MODULES ) and 1 W11205083 (LIGHT MODULE )"

Near Hunters Path, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 Found unit not heating unit out tested unit found open element replaced with truck stock element and tested heating temperature and unit functions good found kinked foil vent and moisture and lint accumulation in dryer cleared this put found duct in wall obstructed and advised customer to get professionally cleaned and replace vent hose to prevent fire or premature failure of unit job complete.; used 1 279838 (ELEMENT) from stock

Near Nathan Hale St, San Antonio, TX 78247
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Upon replacing cam assembly, bolt broke off in the upper hinge. Ordering upper hinge to resolve the. ; ordrng 1 WPW10485980 (TOP FREEZER HINGE)"

Near Wickwilde, Helotes, TX 78023
Colton B.

Colton B.

MICROWAVE OVEN KITCHEN AID KOCE507ESS09 Issue is that unit has flickering lights in oven compartment. Called DH who confirmed control board diagnosis. Ordering a control and returning. ; ordrng 1 W11179310 (CONTROL)

Near Hunters Path, Helotes, TX 78023
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue is a noisy dampener. Issue is intermittent but was recreated in diagnostics. Reseated dampener in housing, it is now running very quietly."

Near Savannah Jon Blvd, Boerne, TX 78015
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced control and sensor. Tested to complete. Unit is good to go.

Near Silver Branch, San Antonio, TX 78254
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE505W0JZ0 Found issue to be thermal fuse. Ordering parts to resolve issue. ; ordrng 1 WP3196548 (FUSE)

Near Autumndale, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Checked refrigerator found unit not cooling, found shorted compressor, replaced compressor vacuumed and charged unit everything is working normal now"

Near Crystal Moon, San Antonio, TX 78238
Jim G.

Jim G.

DISHWASHER KITCHENAID KDFE104HWH0 Determine disuse was due to a faulty motor. ; ordrng 1 W11085683 (pump&motor)

Near Goldenrain Bay, San Antonio, TX 78216
Tommy B.

Tommy B.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Customer stated that the issue with the unit is producing ice but overflowing the bin. Tested the icemaker and found the icemaker arm simply nonfunctional. Swapped out with new icemaker to resolve issue. No further issues at this time. Yes to survey.

Near Bella Rose, San Antonio, TX 78256
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSF26C6XYY04 Unit not cooling properly. Finding issue to be inefficient compressor. Ordering compressor and freezer EVAP to resolve the issue. Per Sb web SS parts are still covered. Quoted 400 plus tax for labor. ; ordrng 1 WP2188822 (EVAPORATOR ) and 1 WPW10466675 (COMPRESSOR )

Near E Travis St, San Antonio, TX 78205
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 "Issue stated by customer: Visibly Failed, Broken or Missing Parts Lid cracked. Replaced door, hinges, bearings. Unit tests good."

Near Mt Hood, San Antonio, TX 78251
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced inner door, drain pump, deflector, gasket, vent, and dispenser. Tested to complete. Unit is good to go."

Near Shade Tree, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL AFD2535DEW "Unit not making ice, upon testing ice maker saw an arc in the internal workings of the motor. Ordering ice maker to resolve the issue. ; ordrng 1 D7824706Q (ICE MAKER ASSEMBLY )"

Near Paisano Pass, San Antonio, TX 78255
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KBRS20ETSS00 Called ahead of time and received no answer. Called Mike Carter from gate phone as instructed. No answer. Voicemail asked for text if immediate response needed. I texted Mr. Carter with my personal phone. Took picture at gate. Received text back. Gained entrance.Customer stated both freezer and fresh food section stopped working. Temperatures in both sections at 78 degrees F. During Service test mode the first test for the defrost heater circuit would not initiate. Unplugged the refrigerator and was able to get the first test to initiate. It read OP for open defrost thermostat. During test 2 compressor came off and on. Test 112 read 12.7 VAC. Did have a odor of refrigerant.Called DH sealed system tech. Advised to check amp draw on compressor. Amp draw was .3-.5 amps. Will need to have die dryer put on and perhaps a compressor. Client decided not to go forward with repair. I provided military discount on service call.; ordrng 1 W10160407 (compressor

Near Verde Mountain Trail, San Antonio, TX 78261
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Swapped out icemaker due to non function. Found intermittent function in new icemaker indicating control board issue per DH.; ordrng 1 W11043763 (CONTROL)

Near Braeburn, Boerne, TX 78015
Douglas H.

Douglas H.

WASHER MAYTAG MVWB835DC4 Last trip found faulty latch. Replaced latch to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Cross Xd Trail, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 Found unit had F8E1 error ran test found failed inlet valve on cold water side causing clothes to not balance when washing creating noise replaced valve with truck stock valve tested all operations normal. No email.; used 1 W11165546 (VALVE) from stock

Near Sky Loop, Garden Ridge, TX 78266
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 "Went to install interlock, talked to contractor who said that it sparked the first time he tried to plug it in. Investigated area and found that the right mounting bolt was drilled in at an angle. It was touching a wire and grounding out unit which caused breaker to trip. Corrected the mounting bolt, unit no longer trips breaker."

Near La Cantera Pkwy, San Antonio, TX 78256
Adam H.

Adam H.

DRYER WHIRLPOOL WED5000DW2 "Inspection when it shows belt broken also door seal ripped and torn in several places causing clothing to snag. Replace door seal and belt to resolve issue; ordrng 1 W10131364 (belt,drive) and 1 W10389571 (seal-door)"

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

RANGE WHIRLPOOL WFG505M0BS3 Inspection of unit shows control board and harness wire burned and melted. Replace control board and main harness to resolve issue.; ordrng 1 W10841330 (cntrl-elec) and 1 W10914403 (harns-wire)

Near E Lee Ave, Kingsville, TX 78363
John L.

John L.

WASHER MAYTAG MVWC565FW2 "Ran diagnostics, you had no codes. Recalibrated unit and tested on bulky cycle to check water levels. Water level below normal field level, possible issue with control board level sensor. Replace to resolve; ordrng 1 W11320238 (CONTROL BOARD )"

Near Pine Valley Dr, Portland, TX 78374
Richard G.

Richard G.

WASHER MAYTAG MVWB865GW0 Replaced control and housing with valve. Tested to complete. Unit is good to go.

Near FM471, Castroville, TX 78009
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW3 Checked washer found grinding noise in agitation replaced drive assembly ran test cycles unit is working properly now

Near Gembler Rd, San Antonio, TX 78219
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Checked refrigerator found gasket on freezer door had frost buildup, added silicone to inner liner and cabinet checked ok."

Near Holmgreen Rd, San Antonio, TX 78220
John L.

John L.

DRYER WHIRLPOOL WED7500GC0 Ran diagnostics got 1 code F3E1 exhausts thermistor blown. Will need to replace therms to resolve this issue.Dryer is a RAC product and has an extra 1 year to warranty.; ordrng 1 279973 (cutoff-tml) and 1 3391914 (hi limit t stat) and 1 8577274 (thermister)

Near Penoak Ave, Ingleside, TX 78362
John L.

John L.

WASHER WHIRLPOOL WTW7500GC0 "F9E1 drain pump errorF9E2 water ring detectedF0E5 off balance loadF0E3 overloadRan test on drain pump, pump clicks but will not turn. Found harness has broken which is why drain pump is not powering on replace harness to resolve.; ordrng 1 W11130532 (harns-wire)"

Near W Wheeler Ave, Aransas Pass, TX 78336
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced start device. Issue resolved. ; used 1 W11092533 (START DEVICE) from stock

Near Evans Rd, San Antonio, TX 78258
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Inspection of unit shows start device and capacitor not staying on or jumping the compressor as needed. Replace starter and capacitor to resolve issue; ordrng 1 W10448874 (device,start) and 1 W10590088 (capacitor)"

Near Fairmont Dr, Corpus Christi, TX 78408
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint of icemaker not producing ice. Customer states she ran her own test but I was unable to confirm exactly which test she ran. My testing of the unit test number 56 ice maker error codes comes back as E3 heater time out. Replace icemaker to resolve issue customer was quoted rough estimated cost of 139.49 for ice maker and was charged a diagnostic service of 105+ tax. Customer is aware that a secondary charge will apply once installation of icemaker has been done.; ordrng 1 W10746960 (icemaker)

Near Chandler Ln, Corpus Christi, TX 78404
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows dryer not heating but is getting correct voltage. Replace thermostats and timer to resolve issue; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element) and 1 W10745655 (timer)

Near Saratoga Blvd, Corpus Christi, TX 78414
Richard G.

Richard G.

WALLOVEN WHIRLPOOL WOS72EC0HS01 Replaced control and console. Tested to complete. Unit is good to go.

Near Big Bend Path, , TX
Chris S.

Chris S.

RANGE WHIRLPOOL WFG320M0BS3 The control is showing an F1 error code. We will replace the control. ; ordrng 1 W11126814 (cntrl-elec)

Near Ripshin Rd, Troutdale, VA 24378
John L.

John L.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Inspected unit, unit was able to take partial commands on control before going out. Most likely issue with UA panel or power panel. Replace these components in order to resolve issue.; ordrng 1 W10138793 (fuse) and 1 W10531156 (filter) and 2 W11187757 (interlock)s"

Near Lake St, Lake City, TX 78368
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW72HEDW0 Needs door loOrdering control to have on hand.W11031829 control board. . If needed. ; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10443885 (door lock)

Near Westwood Dr, Pulaski, VA 24301
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED5620HW0 Checked washer found unit heating properly no error codes during testing or operation. Job complete.

Near Newell Ave, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 Found failed drum roller. Used dryer repair kit replaced rollers and belt tested unit all operations normal customer paid service fee labor tax and part total.; used 1 4392067 (REPAIR) from stock

Near Hemingway Trail, Schertz, TX 78154
Douglas H.

Douglas H.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Last trip found faulty EVAP fans causing the noise. Replaced both fans to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Wickwilde, Helotes, TX 78023
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found not leaking anywhere, customer is using old wash tub to collect water and drain into yard, possibly overfilled, customer to watch and call if any problems, washer is working properly"

Near Tillie Dr, San Antonio, TX 78222
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint is that the unit is not drying the dishes. Customer has tried it with rinse aid and without. The unit is hot when opening the door. Ran unit through automatic test and found no error codes and all steps passed. The unit is operating as designed. Water is heating up properly and the heater is heating well. Customer recently did a load of dishes and showed me that they were all wet. Dishes in the dishwasher are all plastic. Informed customer that the plastic doesn’t dry as well and to ensure they are always using rinseaid, and to prop the door open at the end of the cycle."

Near Red Maple Path, Castroville, TX 78009
Colton B.

Colton B.

WASHER WHIRLPOOL WTW8800YC1 "Issue is that the drain pump will not stop running after the load ends. Checked drain pump, it passed continuity test and unit drains well. No error codes on unit and I was unable to replicate during visit. I believe the issue to be a bad control board. Quoted customer or the repair. Customer opted to not go through with repair. Collected service call."

Near Scenic Point, San Antonio, TX 78254
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC0 F0E2 F0E5 F8E1 F5E3 I cleared the error codes and checked the functions. All operations check ok. The bellows is torn at the bottom causing a water leak. ; ordrng 1 W11314648 (bellow)

Near W Main St, Radford, VA 24141
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG505M0BS3 Customer stated right front burner not igniting. Found slight debris on burner cap. Cleared debris to resolve the issue. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind.

Near Braeburn, Boerne, TX 78015
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced start device. Issue resolved. ; used 1 W11092533 (START DEVICE) from stock

Near Evans Rd, San Antonio, TX 78258
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed parts ordered, the appliance is working normal"

Near Rio Grande Ave, Bloomington, TX 77951
Michael R.

Michael R.

RANGE WHIRLPOOL WFE550S0HW1 "The fan comes on by itself when not in use and doesn’t shut off. F1E0 error code, per tech sheet, replace control, high limit thermostat and sensor checked out. Installed new control, preheated the oven on convect bake, the fan is no longer coming on by itself, fan and appliance are working normal"

Near Houston St, Victoria, TX 77905
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Main and freezer light was causing lighting issues. Replaced both lights and issue has been resolved.

Near Meadowbrook Dr, Portland, TX 78374
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, found hose clamp was not secured properly and allowed unit to leak when running. Placed hose clamp and secured properly, issue resolved."

Near Jennifer Loop, Orange Grove, TX 78372
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows very good working order. Unit is getting correct voltage and hitting proper temperatures. Customer complaint of unit requiring two or three cycles to dry. Further inspection of exhaust hose through the house shows blockage. Advise customer to contact the builder to resolve issue.

Near Magnolia St, Corpus Christi, TX 78408
Uriah B.

Uriah B.

RANGE WHIRLPOOL RF376LXGN1 Replaced front left burner. All checks ok.

Near Briarcliff Dr, Pulaski, VA 24301
Doug M.

Doug M.

LAUNDRY MAYTAG MVWB865GC0 "Inspected for white residue on clothing, performed service diagnostics found no error codes, performed manual test all steps checked ok,found customer overloading and using too much detergent,informed customer to cut down on load size and detergent,found dispenser not staying closed when filling,diagnosed to need dispenser,; ordrng 1 W11397976 (DISPENSER )"

Near Annabelle Ln, Greenbrier, AR 72058
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8500DC5 "F0e3F2e1Unable to reproduce sound while in home, even with wet clothes in basket. Found small items underneath unit and removed them. Cx to observe and record."

Near Country Club Rd, Troutville, VA 24175
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 "F0e2F7e6Found unit not quite level and some kinda shim had come out from under the front left foot. Suspension seems to lean slightly, but will have cx run after leveling. If callback pre order suspension before coming back out. ; used 1 WP8567668 (TIE) from stock"

Near Troy Ave NE, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 The evaporator was completely frozen over and I was unable to put it in force defrost. I changed the control and wire harness. I was able to put it in forced defrost. All operations check ok.

Near Troutdale Hwy, Troutdale, VA 24378
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Replaced terminal block and reconnected wiring. All checks ok.

Near Janney Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE234GPS0 "Pump not pumping strong enough. Replaced pump. Check valve was also partially stuck, loosened check valve. All checks ok. ; used 1 W10876537 (DRAIN PUMP) from stock"

Near Creekwood Dr, Salem, VA 24153
Chris S.

Chris S.

REF LG LSXS26326S00 There is a leak or an In efficient compressor. There is no cooling when the compressor is running. Customer decided not to repair.

Near Willow Ave, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER MAYTAG MHW5630HC0 Replaced control board. Ran test cycle. All checks ok. ; pckd up 1 W11322901 (cntrl-elec)

Near Glenvar Heights Blvd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER AMANA NED4655EW1 Motor not turning even when you hold down the start button. Replaced motor. There is an electrical sparking coming from the ceiling either in or around the light fixture in the part of the basement that the dryer is in. Recommend not using the unit until a licensed electrician checks all connections and makes sure the grounding is also proper. ; used 1 279827 (MOTOR) from stock

Near Montgomery St NW, Blacksburg, VA 24060
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Inspected unit for water leak,ran all water functions found no leaks coming from unit,check all water line connections checked ok,there is a drip coming from supply line under cabinet,maintenance to fix supply line,verified normal operation unit checks ok"

Near Cantrell Rd, Little Rock, AR 72227
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Inspected unit for ice build up on bottom of freezer,removed ice,found unit not draining,removed drain tube found packing in tube not allowing water drain into drip pan,removed packing,tested unit operation checks ok"

Near Colonial Dr, Conway, AR 72034
John L.

John L.

DRYER WHIRLPOOL WED5620HW1 "Unit no longer at home, was sent back to store."

Near Summer Pl, Port Aransas, TX 78373
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Inspected unit, found issue with outlet. Explained that outlet caused issue."

Near Donnan Ct, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW2 "The water keeps leaking inside the tub. Installed new inlet valve, calibrated and tested the valve, is no longer leaking by."

Near Susie St, Victoria, TX 77905
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT970SAHV0 "The motor wouldn’t start up, installed part ordered, ran diagnostics, completed with no error codes, the appliance is working normal"

Near Paco Rd, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Unit is out of warranty customer was charged including tax for diagnostic only. Customer complaint of leak from top side of washer. Inspection of unit shows no error codes but small crack in the housing for the water valves. Quoted customer rough estimated cost of housing. Customer has declined any further service issue resolved.

Near Edmonton Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KBSD618ESS01 Customer complaint of unit not level. Spoke with NR before arrival at home leveling unit is not something that is covered under warranty. Explained this to the customer she understands and will be contacting KitchenAid pro further assistance.

Near Barnard Dr, Corpus Christi, TX 78413
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Installed component, pressure is holding and unit is cooling as should. Issue has been resolved"

Near Pear St, Victoria, TX 77905
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Install components calibrated unit ran verification cycle issue resolved

Near E Ave F, Robstown, TX 78380
Adam H.

Adam H.

DRYER MAYTAG MGDC215EW0 Inspection of unit shows burner assembly not getting gas also heating element not coming to temperature. Replace assembly and start switch in timer to resolve issue; ordrng 1 W10117655 (switch push to start) and 1 W10185981 (timer) and 1 W10336852 (burner-gas)

Near Yolanda Dr, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER MAYTAG MVWB855DC3 Install components tried to calibrate units consul is no longer responding after switching components. Further testing of unit shows miss communication error between control and interface. New control board is good and LED light comes on and tested out OK problems with interface or harness wire. Replace both to resolve issue; ordrng 1 W10777956 (harns-wire) and 1 W11035010 (console)

Near Lamont St, Corpus Christi, TX 78415
John L.

John L.

OVEN WHIRLPOOL WDE350LVB02 "Inspected unit, ran test on board. Board not sending power to elements. Replace board to resolve.; ordrng 1 W10769823 (cntrl-elec)"

Near S Whitney St, Aransas Pass, TX 78336
John L.

John L.

WASHER WHIRLPOOL WTW4816FW "Ran diagnostics got 1 codeF7E1 basket speed faultTested for spin, unit spins. Tested tachometer, unit does not read basket spin. Replace actuator to resolve. Unit also failed to shut down and unlock possible control issue, replace to resolve.; rqstng P&A on 1 W10815026 (actuator) and 1 W11101101 (cntrl-elec), states that autho needed"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "The appliance is still leaking. Removed back panel, no visible leaks from any of the hoses or dispenser. Saw water stains on the front panel coming from the top, possible leak pump to bellow hose. This is a stackable unit in a tight space, will need a 2nd person to help on this job. ; schdld next appmnt for 4/24 FRI !"

Near FM622, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Still not cooling or making ice, temperature in the RC and ice maker compartment is 55 degrees and 33 degrees in the FC. The evaporator in the RC is now completely iced over, when it was starting to frost on the last visit I was told it shouldn’t effect the FC, therefore there has to be a short somewhere disconnected LED lights per tech line, was advised to disconnect the ff display on my next visit for process of elimination. Called tech line to confirm that’s what I still need to do, spoke with Cathy, she said that I didn’t need to disconnect the pantry display, to do test 4 and make sure there is a good frost pattern on the freezer evaporator and call back. Took FC apart and removed back panel, found the evaporator was starting to ice over and the bimetal was in the wrong location, defrosted and put bimetal in correct. location. Called tech line back and spoke with Ed, he said I also needed to expose the RC evaporator, redo test 4 and call bac

Near Riata, Victoria, TX 77901
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed uv filter drier due to restriction per tech line,tested unit operation checks ok"

Near Diamond Bluff Rd, Quitman, AR 72131
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 "Inspected unit for vibrating noise,found evaporator fan blade has broken causing unbalance issue,diagnosed to need fan blade and fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)"

Near Cambridge Pl Dr, Little Rock, AR 72227
Colton B.

Colton B.

WASHER MAYTAG MVWB765FC3 "Issue was that unit will not start. Replaced the control board for that issue, also noticed the hot water valve being clogged. Replaced valve to resolve that issue as well. Unit is testing good."

Near Babcock Bend, San Antonio, TX 78249
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Issue is that unit completed cycle and would not turn back on. Could not operate unit when I arrived. Got unit into diagnostics mode, after that the unit seems to be working well. Called techline and spoke to Scott (SR: 7727615079) who walked me through engineering notes. Ultimately he said that resetting it might have fixed it and that if it happens again the problem will be elevated to engineering. Ran 2 quick wash cycles, no leaks of any kind were observed. Gate code is 13666 if needed for return visit."

Near Rogers Fork, San Antonio, TX 78258
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Issue is that oven would restart when starting a bake cycle. Replaced console. Could not pull unit far enough out of the wall to do the control board. Unit is hardwired and could not be unplugged. Replacing the console seems to have solved the issue. Told customer that if the problem comes back have her builder install a plug so that we can get unit out of wall.

Near San Portola, San Antonio, TX 78260

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