We serviced a
WHIRLPOOL KITCHEN
Model KCGS956ESS02
Near Conway, AR 72034
Jeff N.
Job Details: 03/18/2022
Home flex leak detector finding leak on right front burner and right back burner. Coming from orfice. Ordering valves for both burners on right side. Bubbled all fittings under unit to regulator found nothing.; ordrng 1 W11199023 (Gas valve right front) and 1 W10717628 (Right rear valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/18/2022
"Temps in unit 50 degrees ff and fc. Compressor running, fans running, evaporator frost pattern just toward top. Amps too low at compressor. Unit has r600 leak. Customer taking back to place of purchase. Does not want to keep unit."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Conway, AR 72032
Jeff N.
Job Details: 03/18/2022
Unit at Zellner's. Closing this order and opening order with right address.
We serviced a
WHIRLPOOL KITCHEN
Model WRF757SDHZ03
Near Greers Ferry, AR 72067
Jeff N.
Job Details: 03/18/2022
Evaporator fan is squealing. Ordered Evaporator fan and motor assy.; ordrng 1 W11578030 (Evaporator fan) and 1 WP67006337 (Blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Searcy, AR 72143
Chad
Job Details: 03/18/2022
Installed harness to replace shorted inline thermal fuse
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Griffithville, AR 72060
Chad
Job Details: 03/18/2022
Installed drain pump and hose due to leaking
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Little Rock, AR 72204
Micheal
Job Details: 03/18/2022
File number 7733216536. Replaced failed lid lock and now unit will not operate. Contacted tech line and found unit erased model and serial number from ACU. Tech line deemed it unrepairable and suggested customer contact customer care for possible solution.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQO2
Near Little Rock, AR 72211
Micheal
Job Details: 03/18/2022
"Inspected unit and found it to be functioning properly, did smell hint of mildew in tub. Added 1 affresh tablet and set on normal cycle. Suggested customer use this every 30 days. Collected $70.41 by ck 2039; dspstn on spec-tagged invntry: 1 W10135699 AFFRESH TAB"
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Little Rock, AR 72204
Micheal
Job Details: 03/18/2022
"Customer complaint no agitate. Ran unit which filled to the top edge of the tub, found failed pressure switch on main control. Customer not repairing unit...W11170318. $304.04... Labor $72.45 Trip $109.00 . Collected $118.81 by ck 5798."
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Fredericksburg, TX 78624
Garry
Job Details: 03/18/2022
Customer complaint of scratch on new range top. Attaching quick-pic of customers proof of purchase. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Antonio, TX 78209
Jim G.
Job Details: 03/18/2022
There seems to have been a loose connector but it is functioning properly. Should the issue persist I would consider a harness and or fan replacement.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB0
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/18/2022
Customer stated unit has loud noise during operation. Found that it was the damper that was attached to unit causing the noise complaint. Adjusted damper to resolve the issue. Customer also mentioned the light stoped working. Found bulb broken at the base of bulb not creating connection. Used 8206232A from stock to resolve this issue. No further issues at this point. ; used 1 8206232A (Bulb) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near La Vernia, TX 78121
Daniel
Job Details: 03/18/2022
Customer reported washer would not drain. After inspection found faulty drain pump. Replaced drain pump and tested unit. Unit now functioning as designed and draining as needed.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near San Antonio, TX 78216
Garry
Job Details: 03/18/2022
Customer complaint of dryer door not closing all the way. Customer having to wedge object against door to start/maintain cycle operation. Previous visit found faulty door hinges. Replaced 2 Door Hinges (W11551301) to resolve issue. Unit testing good. If issue persists, will need to order Front Panel Assembly (W11402947). Job complete, unit good to go.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near San Antonio, TX 78228
Sebastian
Job Details: 03/18/2022
Found a random furniture dolly jammed under the unit. Not sure how any of us never caught that being weve been working on this thing for two years found cloggage at the bellows found a defective drain pump customer getting error codes for sudsing ordering pressure sensor as well; ordrng 1 W11316246 (Switch) and 1 W11458345 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78219
S
Job Details: 03/18/2022
Upon arrival customer stated unit would not work. Before testing, the unit would beep and show an error code for F8E4. Unit would not allow me to access diagnostic mode due to error code. Ordering 1 W11415067 control and a float switch to resolve issue. ; ordrng 1 W11255994 (Float switch) and 1 W11415067 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near San Antonio, TX 78220
Daniel
Job Details: 03/18/2022
Customer reported when powering on unit that a couple seconds later unit would power off. After inspection could not get unit to start due to unit randomly powering off when trying to power on. Un plugged unit to reset unit. Tested unit after reset and unit now functioning as designed. Unit no longer powering off and unit completed diagnostic cycle successfully. Checked for error codes found none. Unit now functioning as it should.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78222
Daniel
Job Details: 03/18/2022
Returned with parts to replace. Installed new rack adjuster kit. Tested rack usage. Rack functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78213
Drew
Job Details: 03/18/2022
Upon arrival found the ice maker to be functional. Issue was inlet is freezing. Internal wire issue. Ordering need door to resolve issue, and rescheduling parts. Door is OOS ; ordrng 1 W11551458 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78249
Drew
Job Details: 03/18/2022
Upon arrival replaced control. Unit allowed me into test mode and unit initially tested fine. After trying to run the cycle in normal the drain pump actuated and kept coming on. Ordering drain pump due to faulty drain pump. Customer will be home for a short window starting at 3pm ; ordrng 1 W10919003 (pump-water)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near Schertz, TX 78108
Chris S.
Job Details: 03/18/2022
Customer stated the consul was getting stuck in turning off by itself and light stays on an oven. Ordering main control board and door switch waiting on Consol to come in.; ordrng 1 W11261167 (cntrl-elec) and 1 W10883049 (latch-door)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78247
Jim G.
Job Details: 03/18/2022
Replaced all parts. Issue resolved.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/18/2022
Last tech spoke with techline, techline recommended to replace recirculating pump and test and if issue persists replace control. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cibolo, TX 78108
Chris S.
Job Details: 03/18/2022
Customer called back stating that door was still not opening right. Were you ordering previous parts and additional parts to fix the issue. Front panel is out of stock.; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate) and 1 W11209792 (trim-door left) and 1 W11232008 (trim-door right) and 1 W11105139 (brkt-glass) and 1 W11389703 (Bracket)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78204
S
Job Details: 03/18/2022
Upon arrival customer stated unit would not heat in the oven. Switched out sensor and unit still did not heat. Noticed the control was glitchy as well. Verified a faulty bake element. Ordering 1 W11528352 control and 1 W11022836 bake element to resolve issues. ; ordrng 1 W11528352 (Control) and 1 W11022836 (Bake element)
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMDFS24HM01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/18/2022
Door opening intermittently throughout cycle. Called tech line. Sr 7733098690. Will replace switches and interlocks. ; ordrng 3 W11397156 (Switch)s and 1 W11580028 (Switch) and 1 W11201860 (Latch) and 1 W11201858 (Latch)
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model CU50PA-1C
Near San Antonio, TX 78232
Jim G.
Job Details: 03/18/2022
I verify issue isolated to fill mechanism (electrode sensor). It was mispositioned however there also seems to be a faulty drain pump. ; ordrng 1 A39462-021 (Drain pump assembly)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/18/2022
Tested unit. Not draining. Found wiring to drain pump damaged. Repaired harness. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78259
Jim G.
Job Details: 03/18/2022
Regulator replace but manifold is needed. Manifold sent earlier was not correct. ; ordrng 1 W10594395 (Manifold)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS
Near San Antonio, TX 78255
Sebastian
Job Details: 03/18/2022
Found a damper to be the cause of the noise customer has a recording of it as well verified that the freezer section is dry no ice buildup and fan sounds good in there do not appear to have damper on truck stock ordering part; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/18/2022
Installed new filter housing. No further issues during testing. Job complete.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near San Antonio, TX 78222
Daniel
Job Details: 03/18/2022
Customer reported dryer taking multiple loads to dry. After inspection found dryer functioning as it should. Heating element kicking on as needed. Checked vent tubing behind dryer and there was no blockage. Customer did state that vent went up to the roof. I did recommend for him to get the vent checked out for any blockage. Other than that unit is functioning as designed. All components on unit functioning as needed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Natalia, TX 78059
Jesus C.
Job Details: 03/18/2022
Installed new switches. No further issues. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near San Antonio, TX 78209
S
Job Details: 03/18/2022
Upon arrival switched out 3 faulty leds. Returning 3 unused leds. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Duplicate ticket
We serviced a
WHIRLPOOL DRYER
Model WED9290FW0
Near San Antonio, TX 78255
Sebastian
Job Details: 03/18/2022
Replace both ui and control I am not getting any more error codes unit working as designed
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near Boerne, TX 78006
Drew
Job Details: 03/18/2022
Upon arrival found a communication issue with the ui and acu. Buttons lagging, powering off. Ordering acu and console to resolve issues ; ordrng 1 W11296171 (console) and 1 W11261167 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near San Antonio, TX 78257
Drew
Job Details: 03/18/2022
Replaced module to resolve issues
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/18/2022
Called tech line. Unit having intermittent power loss issues. Might be caused by dc supply. All fans operational. All heaters working. Al leds working. Check all harness on evap for corrosion. No corrosion. Could not duplicate power loss issue. Will leave deli drawer UI unplugged to see if issue reoccurs. If issue does reoccur then issue caused by led driver control. If issue does not reoccur then Issue caused by break in harness for UI. Sr 7733214623. Will Order freezer upper drawer and fascia. Both are damaged. ; ordrng 1 W11387053 (Bin-freezer) and 1 W11170612 (Harness) and 1 W10804160 (Led control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/18/2022
I replaced sump and drain pump. Issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78223
Daniel
Job Details: 03/18/2022
Returned with parts to repair. Defrosted unit. Installed new UI and main control. Called Techline to help me verify all components are working as they should. After multiple tests found unit functioning as designed. Thermistor passed and heater is kicking on as it should. Unit functioning as designed. Job complete SR 7733215002
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Boerne, TX 78006
Sebastian
Job Details: 03/18/2022
Verified bad pump had glass in it, replaced pump.
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near San Antonio, TX 78255
Sebastian
Job Details: 03/17/2022
having issue with Mulion ordering part; ordrng 1 W11177238 (Mullion)
We serviced a
MAYTAG OVEN ELECTRIC (D
Model CWE9000BCB
Near Bulverde, TX 78163
Jim G.
Job Details: 03/17/2022
Customer requested reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near San Antonio, TX 78250
Sebastian
Job Details: 03/17/2022
W22ou1apl1 Received authorization to do work replace icemaker found that the icemaker was unresponsive and has good power to it after replacing unit eight harvest and fills up with water good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/17/2022
Door handles stripped. Will not lock on. Will need new handle. ; ordrng 1 W11045125 (Handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78245
Jay
Job Details: 03/17/2022
Arrived at unit. Mold spores inside the fridge. Opened the freezer and its much worse. Also ants in the freezer. Advised customer to clean it and I could be back next week. Customer declined saying they would contact whirlpool over the mold.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Boerne, TX 78015
Drew
Job Details: 03/17/2022
Upon arrival found auger motor was not functioning. ; ordrng 1 WPW10309868 (motor)
We serviced a
KITCHEN AID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/17/2022
Tested unit. Good water fill. Pump powering on but not circulating water. Will need new sump assembly. ; ordrng 1 W11416362 (Pump)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Boerne, TX 78006
Drew
Job Details: 03/17/2022
Upon arrival replace jumper control and acu. Tested unit in diagnostics. No further issues at this point
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/17/2022
Tested unit. Noise during run. Found bad rollers. Replaced rollers. No further issues during testing. Job complete. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near San Antonio, TX 78233
Chris S.
Job Details: 03/17/2022
Customer stated the dryer was not working properly found issue to be broken drive belt. Have to order drivebelt to fix issue.; ordrng 1 661570V (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Schertz, TX 78154
Chris S.
Job Details: 03/17/2022
Replace evaporator harness to see unit everything working as designed no further issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78255
Sebastian
Job Details: 03/17/2022
Replaced ice box fan along with The seals that were good some of the seals were defective but not needed anyway. Verified icebox van good through diagnostics dumped and filled icemaker for contingency
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near San Antonio, TX 78254
Sebastian
Job Details: 03/17/2022
Replace belt and cam assembly tested unit to complete everything looks good to go
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Universal City, TX 78148
Chris S.
Job Details: 03/17/2022
Customer stated the washer was not draining. Found issue to be faulty lower wire harness and water valves. Ordering lower wire harness. ; ordrng 1 W11567712 (Control board) and 1 W11590868 (Lower wire harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Converse, TX 78109
Chris S.
Job Details: 03/17/2022
Customer stated that dishwasher in the act up again. Found issue to be control board and motor some assembly to be the problem. Control board is on back order.; ordrng 1 W11087226 (control elec)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Tested unit. No water from dispenser. Found reservoir blocked with ice. Willl replace reservoir. ; ordrng 1 W11204869 (Reservoir)
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCE55US0HB01
Near Center Point, TX 78010
Drew
Job Details: 03/17/2022
Up9n arrival replaced the glass cooktop, no further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near San Antonio, TX 78219
S
Job Details: 03/17/2022
Upon arrival customer stated unit would produce water but no ice. Found the ice maker to be faulty. Switched out ice maker with new and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78209
S
Job Details: 03/17/2022
Upon arrival per tech line replace the transformer and control. Replaced parts and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78228
S
Job Details: 03/17/2022
Upon arrival customer wanted me to give a quick diagnosis on the unit. An error code for the motor not getting the proper rpms arose. Advised customer of the price of the motor, control, and labor. Customer states they will not put any more money into unit. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
Verified heater had failed. Ran diag cycle to ensure heater activates. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near San Antonio, TX 78230
S
Job Details: 03/17/2022
Upon arrival customer stated units lights would not work. Verified a faulty led in freezer and fresh side. Replaced the fresh side with the part sent and the freezer side with my last led in truck stock. Unit functions as designed. No further issues at this point. ; used 1 W10843339 (LED module) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
I verified icemaker failure. Ordering part ; ordrng 1 W10908391 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near San Antonio, TX 78254
Jay
Job Details: 03/17/2022
Ordering new suspension. No codes found. Tub still bounces a little. Customer requesting earliest appointment available. ; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed both new left and right hinges as well as the lid. Lid now closes and opens as needed and stays closed when in the closed position. Unit now functioning as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Installed new cover. Unit set at 8hr defrost mode. No further issues. Job complete.
We serviced a
MAYTAG OVEN ELECTRIC (D
Model CWE9000BCB
Near Bulverde, TX 78163
Jim G.
Job Details: 03/17/2022
Customer requested reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78250
Sebastian
Job Details: 03/17/2022
Found that somehow the icemaker became unplugged after plugging unit in and running unit unit tested good. Confirmed with partner team that the unit is still covered
We serviced a
GE REFRIGERATOR
Model CYE22USHCSS
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"Leaking from filter or filter head. Customer to purchase filter and replace to see if leaking will stop. If not, we will need to go out with filter head. WR02X13684. Filter head. $120.00 Install $125-$150."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Sr7733205087. Unit has leak on fresh food evap. Will need new evap. ; ordrng 1 W11492867 (Evaporator)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Salem, VA 24153
Chris S.
Job Details: 03/17/2022
The unit is only getting 120. I advised customer to have the breaker replaced. The unit is turning the drum but isn't heating. It will likely heat when it gets 240 volts again.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near San Antonio, TX 78252
Jay
Job Details: 03/17/2022
Replaced bake element and control. Unit working as it should.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The left rear leveling foot is stuck and I'm unable to turn it; ordrng 1 W10859931 (Leveling foot)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HV5
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/17/2022
Customer stated lower light was flickering then just stopped. Found bulb broke away from base of the bulb and base stuck in the socket. Replaced socket and bulb to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The wires at the drain pump wire connector were both pinched off. ; ordrd 1 W11335100 (Lower wire harness)
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW2730DS01
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Unit showing f2e1 shorted key. Unit needs new console. Per sb web part is covered under limited part warranty. Ordering console to resolve the issue. Console oos. ; ordrng 1 W11236888 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSF22C4CYY01
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The first led in the RC ceiling is getting steady 120 volts. The light is strobing causing the freezer light to strobe as well. Customer will do the repair.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed new front pannel. When removing door switch the door switch came apart and all the mechanisms inside door switch separated and werent able to be put back together. After installing panel noticed the panel had a small dent which means I would need to order a new panel due to this one being defective. Door is closing flush with this new panel so Ill leave the defective panel on until next visit so customer will have a working unit in the meantime. Let customer know I could jump the door switch for the week until next visit if they agree and sign off to it and advised them dryer would need to be turned off manually with button and that opening door would not turn off dryer. Customer agreed and gave signature. Ordering door switch and re ordering panel. Will return with parts to repair. ; ordrng 1 W11551763 (Door switch) and 1 W11402947 (Front panel)
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Roanoke, VA 24018
Chris S.
Job Details: 03/17/2022
I installed a new exhaust thermistor and thermal cut off kit I checked operations. All operations check okay. Customer; pckd up 1 Wp8577274 (Thermistor) and 1 2801148 (Thermal cut off)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC465HW3
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/17/2022
"There are f7e1 f7e6 error codes present. The motor and cam pulley are damaged. The shift actuator is also faulty. I installed the motor, cam, shift actuator and belt. I calibrated the unit. I checked operations in test mode. All operations check okay.; used 1 W10913953 (Actuator) from stock, pckd up 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB01
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of icemaker not producing ice. Found issue to be broken wire harness at base of freezer door. Customer has opted out of repair. Job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Troutville, VA 24175
Uriah B.
Job Details: 03/17/2022
"F0e1 error code present. Reset unit and cleared codes. Ran diagnostic cycles and checked operation. Customer experiencing poor spin conditions for large items sips have as comforters/bed spreads. Diagnostic not only finished well, but the spin cycle looked normal. ; used 1 Wp8567668 (Tie) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"F0e3, F0e9, F0e5, f0e7.Reset unit. Ran test cycles. Adjusted feet. Adjusted the drain tube, upon install it was too far down stand pipe. ; used 4 Wp8567668 (Tie) from stock"
We serviced a
ESTATE WASHER
Model ETW4300SQ0
Near San Antonio, TX 78255
Drew
Job Details: 03/17/2022
Upon arrival spoke with Andy from tech line and was told to order a water level sensor. Sr #77332941563. Customer was extremely unhappy the unit is not fixed and would require more payment when she is at the cost of a new unit. She stated she will contact the office to discuss possible reimbursement for previous fix, as of now she doesnt want to put anymore money into unit. If she decides to proceed after discussing with office then the water pressure level sensor would be needed per tech line part number W10339251.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/17/2022
Replaced ui and control. Cx to observe as unit is still leaking. Unable to reproduce leak while in home. Adjusted left side up to try to level unit a little better.
We serviced a
GE MICROWAVE
Model JVM1430BD03
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"Magnetron is bad. Needs magnetron, diode, and cutoff. Cx to shop for new; ordrng 1 WB27X10017 (Magnetron) and 1 WB27X10195 (Cutoff) and 1 WB27X1160 (Diode)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Replaced right front burner and burner cap but burner still does not ignite. On all other burners you can see the igniter spark then flame up except for this burner. Ordering igniter and igniter clip. Will return when parts are available to repair. ; ordrng 1 WPW10209657 (Igniter) and 1 WPW10278150 (Igniter clip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/17/2022
Parts parts parts; saved tckt
We serviced a
NFINITY WASHER
Model MVWB55DC3
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Could not verify any metal screeching noises on the unit did verify that there was Styrofoam padding in the back in several places which rubbed on the tub made a high pitch noise placed rubber padding which I had on my truck to resolve issue tested unit afterwards could not replicate the noise that I heard expressing to customer if they are hearing any more noises to get a video of it although unit is direct drive any metal or metal noises would be a gear case
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salem, VA 24153
Uriah B.
Job Details: 03/17/2022
"Reset unit. Checked operation in diagnostics. F7e6, F7e7, F0e2 present at time of service. Cleared codes. Diagnostic cycle went through just fine. Customer experiencing issues with standing water sometimes, but drain and spin works. Customer will observe further."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78254
Sebastian
Job Details: 03/17/2022
Had to reschedule due to fan part putting them on for Wednesday; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Salem, VA 24153
Uriah B.
Job Details: 03/17/2022
Suspension failed. Needs suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
There appears to be a gearcase issue where in it wobbles when in use at higher speeds. Installed suspension but it did not fully correct issue. ; ordrng 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Replace the control with the correct color marking the old one as defective. All functions test good
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KEBS107SSS00
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of oven door sticking. Found door latch rubbing against oven door & hinges in need of lubrication. Customer opted out of part replacement. Applied silicone lubricant to door hinges and thin coat of grease to door latch. Problem solved for now, however customer has been advised that this issue could reoccur. In the event that the problem persists, or our customer would like to proceed with repair, tech would want to arrive with Door Latch (W11029221) to resolve issue. Job complete, no further issues at this time. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Last tech found issue with control board triac causing noise issue. Replaced the control and calibrated unit. Unit functioning as designed now. No further issues at this point.
We serviced a
SAMSUNG DRYER
Model DVE54R7600C
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
Efin ref# 7004827042 ran diagnostics and verified proper function. Customer insists there is an issue but I could not duplicate any issue. However I have advised customer to please take photos of error.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Customer stated unit ovens make a poof noise when flame is turning off. Replicated the issue. Calling techline per notes, spoke with Joel. Explained that although might be annoying it is a normal operation sound the customer is experiencing. May experience as well, a popping or ting or ticking is the oven metals expanding as heating. All of this is normal. Sr 7733084201 No further issues at this point. ; ordrng 1 WPW10546238 (Valve/regulator)