We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ4
Near San Antonio, TX 78254
Richard G.
Job Details: 03/17/2021
"Customer complaint is that the lights are not working underneath the unit. They state they have a 2 year warranty on the unit. There is no information about the 2 year warranty and they have no paperwork for the warranty. Informed the customer they will need to contact the extended warranty provider to have it dispatched as a warranty job. If warranty dispatch received, will need to order control W11182110 and bulb 8206232A. Customer wants us to contact Whirlpool to get the information, informed customer she will need to contact them to have it properly dispatched. Customer called Whirlpool while in home and was transferred to trade care team. Trade care team informed them they only had a one year warranty and customer will need to contact the builder if they were told otherwise. Closing job."
We serviced a
KITCHENAID KITCHEN
Model KDFE104DBL1
Near Troutville, VA 24175
Uriah B.
Job Details: 03/17/2021
Replaced control and pump and motor. Ran test cycle. All checks ok.
We serviced a
KITCHENAID OVEN
Model n/a
Near Boerne, TX 78015
Douglas H.
Job Details: 03/17/2021
"Last trip found faulty hinges. Replaced hinges to resolve the issue. Unit testing good now. No further issues at this point. Collected all costs (sc,p&l plus tax)."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Daleville, VA 24083
Uriah B.
Job Details: 03/17/2021
Icemaker will not go through harvest. Ice present in mold. Replaced icemaker. Ran harvest. All checks ok.
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near San Antonio, TX 78257
Tommy B.
Job Details: 03/17/2021
Issue is cosmetic damage to lower drawer panel. Part ordered by prescreen; schdld next appmnt for 3/22 MON !
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB765FW3
Near Hollins, VA 24019
Uriah B.
Job Details: 03/17/2021
Found pillowcase stuck.. removed agitator and removed pillowcase. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG29THDRS/XAA
Near Boerne, TX 78015
Douglas H.
Job Details: 03/17/2021
"Last trip found missing lower ice maker, installed lower ice maker and upper icemaker(customer had) to resolve the issues. Unit testing good now. No further issues at this point. Collected p&l."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Elliston, VA 24087
Uriah B.
Job Details: 03/17/2021
Found lid lock malfunctioned. Replaced lid lock with stock. Ran test cycle. All checks ok. ; used 1 W11307244 (Lid latch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS560SEHZ00
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/17/2021
Checked refrigerator found frost over freezer preformed diagnostics testing found bad thermistor ordering thermistor to resolve issue. Also ordering damper just in case. Collected service call. ; ordrng 1 W10745484 (damper) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Salem, VA 24153
Uriah B.
Job Details: 03/17/2021
Needs compressor and dye drier. Will need authorization. ; ordrng 1 W10507884 (Compressor) and 1 Wpw10143759 (Dye drier)
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KOCE500ESS11
Near San Antonio, TX 78248
Tommy B.
Job Details: 03/17/2021
Customer stated that the issue is the microwave section will not function unless you press the top right side of the door. Found issue to be warped inner door assembly. Ordering parts to resolve the issue. ; ordrng 1 W10687342 (Door assembly)
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Elliston, VA 24087
Uriah B.
Job Details: 03/17/2021
Vent fan bad. Needs vent fan. DD81-02198A. Unable to find in any of the vendors available to me. Most are calling part discontinued. Extended warranty may need to find.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near San Antonio, TX 78254
Richard G.
Job Details: 03/17/2021
"Customer complaint is that the unit had a plastic burning smell and shut off, unit will not turn back on. Found issue with harness,control,and console. Ordering console, control, and harness.; ordrng 1 W11087226 (Control) and 1 W11095590 (Console) and 1 W11242945 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Antonio, TX 78256
Justin
Job Details: 03/17/2021
"Ran unit through diagnostics, not able to recreate leak. Gaskets look fine, will have customer take pictures of puddle if it happens again."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78230
Sebastian
Job Details: 03/17/2021
Replace the water valve collected for parts and labor tested unit good to go
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/17/2021
Installed water valve. Ran calibration cycle. Tested unit. No leaks. Unit is fully operational now.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near San Antonio, TX 78247
Chris S.
Job Details: 03/17/2021
Called partner team to make sure customer still had Authorization for P&L spoke with Jackie mu51ku5dpl1. Replaced control board and pressure switch tested unit everything working properly.
We serviced a
JENN-AIR RANGE
Model JDRP436HL00
Near Alamo Heights, TX 78209
Jim G.
Job Details: 03/17/2021
All orifice holders will need to be replaced as all bolts are very weak. Front right burner is failing as well. ; ordrng 1 W11319683 (Burner head) and 12 W11447718 (Burner head screws (T20))s and 1 W11333305 (Orifice Holder LF) and 1 W11333306 (Orifice Holder LR) and 1 W11334711 (Orifice Holder CF) and 1 W11319740 (Orifice Holder CR) and 1 W11334712 (Orifice Holder RF) and 1 W11334714 (Orifice Holder RR)
We serviced a
JENN-AIR RANGE
Model JES1450FS1
Near San Antonio, TX 78209
Jim G.
Job Details: 03/17/2021
Verified an issue at the control wherein the rely will not open for the warming drawer. ; used 1 W11297273 (Control Board ACU) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near San Antonio, TX 78217
Shawn W.
Job Details: 03/17/2021
F8E1 long fill F0E2 over suds F5E2 door lock. Our customer was having a problem with the unit leaking from the bellow and some concerns about leaking from the dispenser. I found that the below had become separated from the retainer on the front panel near the bottom of the unit. I fixed this by removing it and re-installing it. I ran the quick service cycle. Following Technical Service Pointer W11481731 Im replacing the dispenser with the updated spray pattern.; ordrng 1 W11465533 (Dispenser) and 1 W11316257 (Hot inlet hose) and 2 W11316599 (Cold inlet hose)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/17/2021
Ran diagnostics and received error code F8E1 No Fill/Long Fill. When running manual test mode for old and hot water the cold water was barely trickling. I conducted water valve test and the resistance on the solenoids on both the cold and hot valves are at 1.45 ohms. This is over Specifications and slightly out of tolerance of tens of ohms. We likely have a bad water valve but it is so close we could need a new. Intro as well. Im ordering both parts and will send the control back to the vendor if not needed.; ordrng 1 W11038689 (Valve) and 1 W11417466 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78216
Tommy B.
Job Details: 03/17/2021
Customer stated they have to hold the start button down for the dryer to operate. Swapped out that start switch with new parts to resolve issue and unit is testing good with no further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2021
Customer stated that unit kept filling during spin cycle. Checked errors. Found f8e1 valve error. Ran auto testing to see if could replicate the issue. Unit dripping after test. Ordering valve to resolve the issue. Per AS part is dropship only; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near San Antonio, TX 78245
Justin
Job Details: 03/17/2021
"Replaced bad control board, tested unit during bake and broil. All running as designed."
We serviced a
JENNAIR ICEMAKER (STANDA
Model JIM158XBRS1
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/17/2021
"Last trip found faulty internal drain pump, evaporator thermistor, and water level sensor. Replaced all 3 parts to resolve the issue. Unit testing good now. No further issues at this point. Collected p&l."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/17/2021
Installed ew water valve. No issues during testing. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEH00
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 03/17/2021
"Replaced ice maker due to ice maker getting stuck mid harvest did not continue, after replacement good ice maker harvest customer stated leak was happening again checked refrigerator found inlet valve broken. Ordering valve to resolve issue. Collected ice maker cost.; ordrng 1 WPW10498976 (valve)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near San Antonio, TX 78213
Tommy B.
Job Details: 03/17/2021
Customer stated the issue was a loud rattling noise in the back of the unit. Found issue to be caused by vent duct assembly rattling on the back panel. ordering foam tape to resolve issue; ordrng 2 12002793 (Foam tape)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near San Antonio, TX 78254
Richard G.
Job Details: 03/17/2021
Called customer. Says he already took care of repair himself. Cancel appointment.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78245
Richard G.
Job Details: 03/17/2021
Customer complaint is that the dispenser is no longer latching. Verified issue. Replaced dispenser. Tested to complete. Unit is good to go.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78209
Jim G.
Job Details: 03/17/2021
Adjusted water inlet valve. Issue rsolved used wire tie to secure line. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ4
Near San Antonio, TX 78254
Justin
Job Details: 03/17/2021
"Scott is assisting with techline, replaced control and door switches. Found a break between control and turntable motor. Will need main harness, file number 7730280681. ; ordrng 1 W11302346 (Main harness)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Castroville, TX 78009
Jesus C.
Job Details: 03/17/2021
Installed new control and thermistor. No further issues. Tested to complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78248
Shawn W.
Job Details: 03/17/2021
Error code F5 E2 Lid lock. Determined on lid lock test that this unit will need a new main control. There is no evidence of leaking in this unit. Part ordered.; ordrng 1 W11218739 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED9290FW0
Near San Antonio, TX 78255
Douglas H.
Job Details: 03/17/2021
"Power supply issue has been fixed. Appears now that the control was shorted with when the power supply issue had happened. Getting 5 volts dc from main control to ui harness. Appears as the ui is shorted out. Calling techline per notes and to confirm. Spoke with Austin. Explained what has happened up to this point. Had me test certain pins and finding that neutral is being dropped had me check the outlet to verify. He stated that issue is still in the electrical outlet as its dropping neutral now. L1-N 82 volts L2-N 82 volts ac, should be 120 for each. Advised customer of the issue. SR 7730273129No further issues at this point for me. If issue persists after electrical issue is fixed please order W10825135 ui and W11035646 control board."
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2021
"Customer stated broil not working and sometimes when the door is opened and closed the screen will reset to Home Screen. Per sb web, unit has ELW program. Checked unit for errors, found F6e4 ui to control state status. Ran broil test during diagnostics broiler came on. Ran during normal operation and it tested good. Did notice the touch screen didnt want to respond. With not responding and the error codes present, finding issue to be with console. Ordering console to resolve the. Part is on b/o; ordrng 1 W11296171 (console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2021
Customer stated unit making a popping noise when door opened all the way. Found the cause to be metal kick plate not installed properly allowing vent in door to catch on the kick plate. Adjusted kick plate correct position. Unit testing good now. No further issues at this point.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near San Antonio, TX 78248
Shawn W.
Job Details: 03/17/2021
While installing the feet I discovered that the new cabinet was damaged. Another cabinet will need to be ordered.; saved tckt
We serviced a
MAYTAG RANGE
Model MER6872BAQ
Near San Antonio, TX 78218
Jim G.
Job Details: 03/17/2021
Verified bake element is corroded and damaged. Will return to repair. Collected service fee. ; ordrng 1 WP7406P428-60 (Bake element)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 03/17/2021
Checked washer found issue of leaking water from top drops down underneath washer. Found valve broken at cold connection ordering valve to resolve issue.; ordrng 1 W10869800 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Converse, TX 78109
S. L.
Job Details: 03/17/2021
"3/17/21 16:52: SL there 3/17 WED, 15:56 to 16:50"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA REV3
Near Adkins, TX 78101
S. L.
Job Details: 03/17/2021
Found unit needs ice maker service kit but serial didnt match with what was dispatched spoke to NR reached out customer to call Lowes he wasnt home so he will get this corrected with Lowes and we will have to be dispatched with correct serial.
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KEBC277KWH05
Near Adkins, TX 78101
S. L.
Job Details: 03/17/2021
Called customer she said she is very sick and will call when she is ready to reschedule.
We serviced a
CROSLEY WASHER
Model CAW9244BW0
Near San Antonio, TX 78222
S. L.
Job Details: 03/17/2021
Removed top and check dampers for proper operation. Dampers bouncing excessively. Replace dampers on all corners. Check for proper operation. All operations normal.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near San Antonio, TX 78223
S. L.
Job Details: 03/17/2021
Removed back panel and replaced infinite switch for RF burner. Removed cooktop and replaced RF element. Test for proper operation. All operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78223
S. L.
Job Details: 03/17/2021
"Found icemaker will not,cycle in diagnostics checked unit found broken wire on door needs new FC door part LW11037733 part is PSP if customer goes forward part will need to be paid for upfront. Customer states she has extended warranty and is paying service fee and will get with extended warranty for reimbursement and to see if they will authorization repair. Job complete"
We serviced a
SAMSUNG RANGE
Model FE710DRSXAA
Near Corpus Christi, TX 78418
John L.
Job Details: 03/17/2021
"Installed component, issue resolved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Schertz, TX 78108
S. L.
Job Details: 03/17/2021
"Replaced filter head then valve then tested water dispenser is working now tested ice maker not filling tested in diagnostics and it still did not fill did find large dent on interior left RC door liner where it makes contact to door switch. If I manually press door switch it will fill. Used spacer from truck stock to correct issue it is working now but due to large gap in liner door needs to be replaced.; used 1 WpW10221048 (Spacer), and 1 Wpw10221048 (Spacer) from stock"
We serviced a
AMANA MICROWAVE
Model AMV2307PFW
Near Corpus Christi, TX 78416
Adam
Job Details: 03/17/2021
After installing control I was testing unit only to find several of the buttons on the keypad no longer respond. Replace control and interface to resolve issue. I have not set return date pending part arrival; ordrng 1 W10890779 (panl-cntrl) and 1 W10849846 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Converse, TX 78109
S. L.
Job Details: 03/17/2021
Remove top of machine. Remove and replace fabric softener dispenser and bezel. Test for leaks. No leaks found. All operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Corpus Christi, TX 78405
Adam
Job Details: 03/17/2021
Inspection of unit again shows error code for long Phil. I did inform customer on my previous visit that if water pressure or water pipes continue to pump in debris it will clog the valve again and cause the unit to have this issue. The noise customer heard during cycle was drain pump continuously running. Unplug unit and health power button drain pump turned off. Testing both hot and cold valves show called valve works in excellent condition but hot water is down to a trickle which in turn will give the customer a long feel error code if trying to wash in A hot water cycle. Customer has opted to just turn off hot water supply to the unit and will only be washing in cold water. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/17/2021
The freezer led module went bad. I replaced the module. Lights are now working. Advised our customer of our 90 day service fee coverage and 12 month warranty on part.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25EVMS00
Near Rockport, TX 78382
John L.
Job Details: 03/17/2021
"Installed new inlet valve, tested after installation. Icemaker is getting plenty of water, issue has been resolved."
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near San Antonio, TX 78213
Sebastian
Job Details: 03/17/2021
Replaced bake element confirm that the other one had no continuity tested unit working as it should collected for labor as part was covered.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Taft, TX 78390
John L.
Job Details: 03/17/2021
"Installed slides, freezer door is now closing without issue. Issue on this unit has been resolved."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Portland, TX 78374
Adam
Job Details: 03/17/2021
Inspection of unit shows error code for F0E0 not listed on text sheet. Testing of unit shows no abnormal function but there is a strange noise during some spin cycles. There is a service pointer showing how to test for this issue by putting unit into high spin if noise is still happening it rules out control board. Replace clutch actuator and belt to resolve issue.; ordrng 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB01
Near Portland, TX 78374
Adam
Job Details: 03/17/2021
Inspection of unit shows there is in fact a large crack in ice tray/been evaporator Motor on the other hand is working in excellent condition. Replaced ice been issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Skidmore, TX 78389
John L.
Job Details: 03/17/2021
"Inspected unit, found issue with seal system. Unit low on Freon this is causing issues customer is having with unit. Install a dye dryer and recharged unit. Unit is holding charge and cooling issue has been resolved.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Kenedy, TX 78119
John L.
Job Details: 03/17/2021
"Inspected unit, found issue with hinges to 30 oven door not allowing for door to shut all of the way, also manifold for left side has travel beyond its normal limits. Will need to replace both hinges and manifold to resolve these issues.; ordrng 1 W11390105 (Hinge) and 1 W11390124 (Hinge) and 1 W11320017 (Manifold)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Portland, TX 78374
Adam
Job Details: 03/17/2021
Customer complaint of control board flashing error code unable to use oven. Inspection of unit shows error code F2 E0 that particular code does not show up on text sheet but it does appear that all F2 codes revolve around control board issues. Unit is getting proper voltage replaced control board from pre-ID component tested unit issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Lake City, TX 78368
Adam
Job Details: 03/17/2021
Inspection of unit shows error code for lid unlock fault. Manually testing lid lock shows good functionality every time. Calibrated unit and ran verification cycle no issues found. Issue resolved
We serviced a
KITCHEN AID REFRIGERATOR
Model KSF26C4XYY03
Near Bishop, TX 78343
Adam
Job Details: 03/17/2021
Installed icemaker and tested unit icemaker did jump but after a couple seconds stopped rotating. Call tech line again to troubleshoot issue tech line states check door switches and then if not door switches theres an issue with the interface which is dropping power from the icemaker too soon. Reset power to the unit and tested again icemaker does make full rotation in harvest cycle. Tech line stand let customer use products for a couple of days and keep an ion it if no ice production within two days they can call back for a different issue. Product was out of warranty and customers charge for parts and labor collected in the form of a check. Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/17/2021
"Inspected unit for jerking, ran diagnostic found no errors, ran auto test checked okay, called tech line spoke Austin (7730278527) the suspension should have a firm grip to the tub, diagnosed to need suspension ; ordrng 1 W10780045 (Suspension)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Little Rock, AR 72117
Jeff N.
Job Details: 03/17/2021
Put handle on looks good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conway, AR 72032
Jeff N.
Job Details: 03/17/2021
No error codes. During auto diagnostics checks good manual test checks good. During regular cycle running does not go into spin. Ordered acu and lid switch. Last time here had error code for lid switch.; ordrng 1 W11170319 (cntrl-elec) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/17/2021
"Inspected unit for cracks, found 2 cracks on the top of the tub assembly, diagnosed to need tub assembly ; ordrng 1 W11409866 (Dishwasher tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Benton, AR 72019
Micheal
Job Details: 03/17/2021
"Unit is draining normally, put unit in diagnostics and showed no error codes.ran calibration and normal wash and spin. Everything appears to be working normal."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/17/2021
"Called PARTNER TEAM MVGPC00APL1 TO COVER the call, inspected unit for no heating called tech line (7730275464) tested fuse, cutoff and element, checked okay, tested temperature on high times tested okay, found that unit cuts off after 10 mins diagnosed to need timer after 2pm; ordrng 1 WPW10185992 (Timer)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Little Rock, AR 72117
Jeff N.
Job Details: 03/17/2021
Put handle on looks good
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sherwood, AR 72120
Jeff N.
Job Details: 03/17/2021
Sr# 7730278162 Kathy. Spray arms clogged. Ordering new.; ordrng 1 W11101428 (arm-spray) and 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper) and 1 WPW10448645 (spray arm)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/17/2021
"Inspected unit for noise, ran diagnostic found error f0e2, f7e7, f0e5, ran test cycle heard a loud grind noise, got under the unit took off the belt and cam found that the came was grinding against each other, diagnosed to need a cam; ordrng 1 W10721967 (Cam)"
We serviced a
MAYTAG M/W OTR
Model MMV1174FZ2
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2021
"Inspected unit and found high amps with the watt meter, collected scall by cc; ordrng 1 W10754299 (Mag)"
We serviced a
WHIRLPOOL KITCHEN
Model KDTE234GPS0
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2021
"Testrd unit and found it filling normal, drain is normal, correct voltage to the wash motor but not operating. Verified model and serial. Ordered W11085683; ordrng 1 W11085683 (Sump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW6
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/17/2021
"Inspected unit for smoke, tested diagnostic checked okay, put TV dinner in microwave checked okay, tested with popcorn tested okay, checked ventilation tested okay, unit runs as designed"
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS00
Near Little Rock, AR 72201
Micheal
Job Details: 03/17/2021
Inspected unit and found drain pump making a loud sqealing noise. Ordered W10825875; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2021
"This is an new microwave install, wall plate needs installed possibly mounting hole in cabinet have to be drilled, informed customer that she needs an installer. We do not do installs"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ3
Near Bryant, AR 72022
Micheal
Job Details: 03/17/2021
Inspected unit and found corner seam separated. Ordered W11446916; ordrng 1 W11446916 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Conway, AR 72034
Jeff N.
Job Details: 03/17/2021
"Terry looking into part not listed on diagram in service masters. Ordered other parts to finish job for leaking I/m water line. Part that is broke from icing up is non serviceable. SR# Joel said there is a fix for this. P#’s 2196157, 482338, 627018, 2205813, and instruction sheet 8201620. Will need 3/4” hole saw kit and some screws. Ordering all. Instructions p# is for service matters.; ordrng 1 4387491 (insert) and 1 W10823511 (tube-water) and 1 W10861184 (clamp) and 1 WP2196157 (fitting) and 1 WP2205813 (tie-wire) and 1 WP482338 (adhesive) and 1 WP627018 (nut) and 1 WPW10179146 (valve-inlt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS0
Near Wytheville, VA 24382
Uriah B.
Job Details: 03/16/2021
Needs mounting kit. Needs toe kick pieces. ; ordrng 1 W10909064 (Toe panel) and 1 W10871196 (Toe kick) and 1 WPW10292152 (Mounting kit)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wytheville, VA 24382
Uriah B.
Job Details: 03/16/2021
replaced valve. all checks ok. call if not under warranty.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/16/2021
"Start 1:25pmPreheat to 350 degrees notification @ 350 thermocouple at 288Thermocouple hit 350 @ 142pmWent up to 367340 @ 1:47365 @ 1:52348 @ 1:57357 @ 2:02348 @ 358 Upper ovenTurned on at about 2:08350 preheat notification @2:18 (thermocouple at 4:05 when preheat bell went off)350 @ 2:16 on thermocouple. Uni showing 295415 @ 2:18350 @ 2:30 without opening door315 @ 2:43386 @ 2:48366 @ 2:Upper oven went to 415, then continued to drop all the way down to 310 over the span.; ordrng 1 W10877016 (Control) and 2 WP7430P044-60 (oven sensor)s"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Radford, VA 24141
Uriah B.
Job Details: 03/16/2021
Replaced all three ignitors. All checks ok.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Radford, VA 24141
Uriah B.
Job Details: 03/16/2021
Compressor running and fans running. Needs compressor and dye drier.; ordrng 1 WPW10507886 (Compressor) and 1 Wpw10143759 (Dye drier)
We serviced a
MAYTAG COOKTOP
Model MER8800FZ2
Near Wytheville, VA 24382
Uriah B.
Job Details: 03/16/2021
Switch is bad. Needs switch. Left rear switch. ; ordrng 1 W10911303 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dublin, VA 24084
Uriah B.
Job Details: 03/16/2021
"Cx explained that the unit went right into spin, when it should have rinsed. Unit skipping rinse cycle. Will order control and rinse switch. Cx to observe in the meantime. ; ordrng 1 WPW10285512 (Rinse selector switch) and 1 W11170319 (Control)"
We serviced a
MAYTAG WASHER
Model MHW7000AW0
Near Comfort, TX 78013
Douglas H.
Job Details: 03/16/2021
"Customer stated unit wouldnt drain and spin during normal cycle. Checked errors. F9e1 long drain, f8e1long fill, f5e2 door lock error, f6e1 communication error mcu and ccu. Ran test mode unit tested good until drain mode and then it barely trickled out, unit also didnt spin properly. With errors and testing finding issues with mcu and drain pump. Valves checked good, as well as door lock. Quoted 659.95 for p&l for mcu and drain pump. Total with priority service call 829.68. Collected priority service call. ESTIMATE ONLY!; rqstng P&A on 1 WPW10374126 (cntrl-elec) and 1 WPW10515399 (pump-water)"
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/16/2021
"Checked refrigerator found cooling on refrigerator turned off, powered on cooling no issues. Refrigerator working as designed. Job complete. Collected all fees."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/16/2021
Wrong part ordered by technician. Ordering correct part to resolve issue.; ordrng 1 W11294077 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near San Antonio, TX 78255
Tommy B.
Job Details: 03/16/2021
Customer stated that the unit is leaking from the side. Found issue to be the nut to the water inlet was loose. Unit testing good after tightening the nut. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78211
Jesus C.
Job Details: 03/16/2021
Complaint is unit not filling enough. Unit goes through entire wash cycle. No stored error codes. Good water fill. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care. Job complete.
We serviced a
KITCHENAID OVEN ELECTRIC (S
Model KOSE500EBL00
Near San Antonio, TX 78232
Jim G.
Job Details: 03/16/2021
Replaced open temp sensor. Issue resolved.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near San Antonio, TX 78255
Tommy B.
Job Details: 03/16/2021
"Customer stated that after the defrost mode, the issue still persisted. Unit will need a new user interface and control to resolve issue. ; ordrng 1 W11176613 (Control) and 1 W11269232 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near San Antonio, TX 78207
Sebastian
Job Details: 03/16/2021
Call customer before arrival to give him a rough estimate based on what theyre saying is happening to the unit customer has power at the wall but no power to the control board whatsoever customer is going to need control board and likely lid latch as he says the lid latch would never connect when it was working OK customer rough estimate they decided that they didnt wanna put that much money into the unit at just a control board and lets switch closing out call
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Inez, TX 77968
Michael
Job Details: 03/16/2021
"I called and spoke with Taylor twice, rescheduled for Friday.; schdld next appmnt for 3/26 FRI !"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/16/2021
Drain pump not running. Need new pump. ; ordrng 1 W10876600 (PUMP WATER)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Taft, TX 78390
Michael
Job Details: 03/16/2021
"Tub was not connected per customer. The tub and basket are normal, suspension is good. F7E6, F0E5 error codes, cleared error codes, calibrated and performed a diagnostics test, the agitating didn’t sound normal, looked underneath, took the cover off, found the actuator had popped out of the cam assembly, it doesn’t look like it belongs to this model, part number W11237117, doesn’t stay in place, installed new actuator from job 22848 that wasn’t needed. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is agitating and working normal ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/16/2021
"Installed new fuses, cutoffs, elements, and knob. Will need new temp switch. ; ordrng 1 WP8578354 (Temp switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF780SLYBO
Near Portland, TX 78374
Michael
Job Details: 03/16/2021
"Won’t drain per customer. The dishwasher was full of water, looked underneath and saw a disposal had been installed , the customer confirmed it was just installed a couple of weeks ago. Removed the drain hose and found the knock was still in place not allow water to drain, knocked it out and put hose back in place. Activated the drain pump and all the water drained. F6E4, F7E1, F10E1, F8E1, ran diagnostics, completed with no issues, the appliance is draining and working normal"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Corpus Christi, TX 78405
Adam
Job Details: 03/16/2021
Installed water valve calibrated unit ran verification cycle issue resolved
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Cibolo, TX 78108
S. L.
Job Details: 03/16/2021
"Found unit has F3E2 error checked unit found shorted sensor in diagnostics sensor tested good ordered control HMI sensor and harness.; ordrng 1 WPW10298258 (Sensor harness) and 2 WP3387223 (Electrode)s and 1 W11413567 (Panel, Cntl.) and 1 W11526004 (Cntrl, Elec)"