We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS06
Near Schertz, TX 78154
Chris S.
Job Details: 03/21/2022
But arrival customer does not need service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near La Vernia, TX 78121
Daniel
Job Details: 03/21/2022
Customer reported 3-6 hour cycles of washing when turned on and at one point could not get unit to turn off. Found error code F9E2(drain problem), F8E4(float switch), and F7E2( variable speed motor failure). After testing sounded like the motor was weaker than usual and it seemed that unit was not draining with proper force. Checked for leaks and found none. Waiting for control to arrive. Ordering sump motor, float switch, and tub gasket in case there is a slow leak to the float switch. Will return when parts are available to repair. ; ordrng 1 W11460946 (Sump) and 1 W11545764 (Float switch) and 1 W11483553 (Gasket) and 1 W11561235 (Bottom door seal)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near San Antonio, TX 78214
S
Job Details: 03/21/2022
Upon arrival switched all parts orders minus the wash plate and washer. Noticed a missing screw for motor, harness ui, and encoder. Ordering those 3 parts to resolve issues with unit. ; ordrng 1 W11414312 (Harness ui) and 1 W11374900 (Encoder assembly) and 1 W10094780 (Screw for motor)
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS92EC0AS04
Near Schertz, TX 78154
Chris S.
Job Details: 03/21/2022
Customer stated that they were not getting any power to the oven check breaker breaker is fine found issue to be fuse. Replaced fuse tested unit everything working properly. ; used 1 WPW10638608 (Fuse) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Schertz, TX 78154
Chris S.
Job Details: 03/21/2022
Customer stated the refrigerator was making weird noise in the fridge part and in the freezer part. Found noises to be water valve turning onto Phillip ice maker and damper control opening and closing everything is working as design put it in diagnostic mode test and everything got no further issues.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS00
Near Boerne, TX 78006
Drew
Job Details: 03/21/2022
Upon arrival removed unit from cabinet, replaced sensor. Customer wants to have electrician come verify all the outlets behind the unit work. Rescheduling install for 3/24.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cibolo, TX 78108
Chris S.
Job Details: 03/21/2022
Customer stated that washer was making a scraping noise but not every cycle every now and then. Found it should be coin stuck between agitator and tub coins out tested unit everything working as design.
We serviced a
WHIRLPOOL VENT HOOD
Model UXT4236ADS
Near Boerne, TX 78006
Drew
Job Details: 03/21/2022
Upon arrival found the vent hood frame separated in the left seam. Found that it is an unserviceable part. Customer said she would contact the builder to see what they can do for her due to installation issue damaging unit. Would call us back if needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/21/2022
Called tech line. Emitter and receiver working. Suggest replacing ice maker. Replaced ice maker. Good harvest. Good water fill. No further issues during testing. Job complete. Sr 7733229922.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78256
Drew
Job Details: 03/21/2022
Upon arrival called tech line spoke with Ed received Sr#7733228405 was told to order floor shims to try to get the box to flex back. Installed bushing and hinge, not charging customer per NR just get autho.; ordrng 4 4387828A (shim)s
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/21/2022
Called tech line. Suggest replacing door, hinges, and front panel. Will order parts and replace. ; ordrng 1 279659 (Panel) and 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 1 W11089309 (Door)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ
Near San Antonio, TX 78245
Jay
Job Details: 03/21/2022
Replaced socket and bulb. No lights. Harness leads are black and burned. Ordering new harness. Customer also said last night they had to unplug the microwave to get the fan to turn off. Fan did turn off today but there is a grinding noise. Ordering new fan. Unit is in warranty. ; ordrng 1 W11459357 (Main harness) and 1 W11441128 (Fan)
We serviced a
KITCHENAID COOKTOP ELECTRIC
Model KICU569XBL00
Near Fair Oaks Ranch, TX 78015
Sebastian
Job Details: 03/21/2022
Replaced cooktop and placed on new gasket tested unit after repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Medina, TX 78055
Sebastian
Job Details: 03/21/2022
Replace the door with the dent, Freezer door was replaced new badge applied
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/21/2022
Tested unit. Adjusters are not working. Will need new adjusters. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS04
Near San Antonio, TX 78213
Jim G.
Job Details: 03/21/2022
Replaced faulty filter head. Issue resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/21/2022
Installed new hinges. No further issues during testing. Job complete.
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Schertz, TX 78108
Chris S.
Job Details: 03/21/2022
Customer stated that dryer was not chiming. Found issue to be faulty HMI. Replaced HMI tested unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near La Vernia, TX 78121
Daniel
Job Details: 03/21/2022
Customer reported ice not dispensing as it should. Upon arrival found ice would dispense for about 10 seconds then completely stop dispensing. Auger motor would still be turning but metal coil inside ice bin would not turn. Called Techline to get second opinion and he had me make sure ice been was grabbing good on cabinet when inserting. I noticed the plastic white part in back of the ice bin that the auger motor grabs to was super loose. After multiple tries of insertion of ice bin our conclusion was faulty ice bin. Its more than likely too loose in the back which is causing for poor grabbing from the auger motor which is the reason for the ice not dispensing. Ordering ice bin. Will return with part to repair. SR 7733231661; ordrng 1 W11185686 (Ice bin)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Bandera, TX 78003
Sebastian
Job Details: 03/21/2022
Found the source of the leak to be the left hand front side of the door seems to be dripping under the door in the little ditch that goes across the front of the unit water is building up more so on the left side in the right hand side did my best to level out and lift unit as much as possible it does appear the back legs and lift it up much higher than they should be the whole unit should probably be lowered as a customer cannot access the buttons also found that the install was done with drywall screws did not reapply drywall screws also found that there was a third screw in the right hand side bracket that was applied and has missed catching any wood acting like a lock in not allowing me to remove the unit, Attempted to remove screw with pliers was unsuccessful instructed customer that they may have to contact their installers to properly install the unit as this seems to be a leveling issue customer also has a water softener instructed that they must cut back on the soap drastically and also use rinse aid
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near San Antonio, TX 78230
Jim G.
Job Details: 03/21/2022
I verified a damaged bearings. Oil leaking from transmission.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near San Antonio, TX 78205
S
Job Details: 03/21/2022
Upon arrival customer stated unit would turn off a few minutes after starting the cycle. Found a faulty harness sensor. Switched out part with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM00
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/21/2022
Tested unit. Not dispensing water. Will dispense ice at this time. Will only dispense water during service mode. Found deli drawer UI damaged by corrosion. Wiring harness damaged by corrosion also. Issues caused by deli drawer. Will need new door and UI. Customer will contact if they wish to continue repairs.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78258
Jim G.
Job Details: 03/21/2022
Replaced all parts. Issue resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near San Antonio, TX 78245
Jay
Job Details: 03/21/2022
Replaced terminal fuse and no change. Checked voltage at p6 connector and got 104, needs to be 110. Checked voltage at terminal block. Red/black=244, red/white=124, black/white=104. Verified continuity of power chord its good. Called into techline. Spoke with Bruce and was advised its an outlet problem. Let customer know. File number 7733228304
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near San Antonio, TX 78260
Jim G.
Job Details: 03/21/2022
I believe the issue is at the evaporator fan although the issue is intermittent. ; schdld next appmnt for 3/25 FRI !
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near China Grove, TX 78263
Daniel
Job Details: 03/21/2022
Customer reported washer taking hours to wash and never successfully completing cycle. After inspection found that unit would never spin or agitate. Called Samsung tech support and found that when unit was set to agitate/spin that error code 3c2 would pop up. Tech support had me check ohms on motor and it was giving correct ohms. Checked ohms on harness and I was getting open line on every wire. Tech support recommended I order inverter and harness. He wants me to start off with inverter then test and if it does not fix the issue then to change wire harness. Ordered parts. Will return with parts to repair.,SR 7004842376; rqstng P&A on 1 DC92-01531C (Inverter) and 1 DC93-00580B (Wire harness)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lakehills, TX 78063
Sebastian
Job Details: 03/21/2022
Customers concern with the unit is that it always pops the breaker after the second wash load verify that the motor is not grounded and showing good resistance ordering most of the high side components along with the wiring harness for the bottom also ordering the little capacitor up at the top by the control board. Parts show back ordered; ordrng 1 W11183910 (Harness) and 1 W11033573 (Filter) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor) and 1 W11396717 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Antonio, TX 78233
Jesus C.
Job Details: 03/21/2022
Customer power down due to storms. Will need to reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near San Antonio, TX 78245
Jay
Job Details: 03/21/2022
Replaced inlet valve. Electrical connected to valve was not connected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78252
Jay
Job Details: 03/21/2022
Installed float lever. Replaced control board. Unit working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near San Antonio, TX 78217
Daniel
Job Details: 03/21/2022
Customer reported condensation/frost in freezer. Upon arrival unit was functioning as designed. Customer stated it had just happened once and then went back to normal and has been good ever since. Checked all gaskets to make sure there were no air leaks or spacing when closing doors. All gaskets were good and both fridge and freezer section were correct temperature. Customer had no problems with any food spoiling or over freezing. Evaporator was not frozen over and all components functioning as they should. Agreed with customer that maybee door was left cracked open a bit which caused that one time condensation/frost. Unit functioning as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78217
Garry
Job Details: 03/21/2022
Customer complaint of clicking during agitation and intermittent lid lock failure. Arrived to find stored fault code F7E5 (Shifter Fault). Visual inspection of machine drive assembly revealed badly worn Cam Assembly, Shifter, Belt, and Gearcase. Customer has declined repair and instead opted to replace unit. Job complete. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near San Antonio, TX 78259
Garry
Job Details: 03/21/2022
Customer complaint of loud noise during dispensing of water through door dispenser. Found noise to be coming from Dual Water Valve in RC. Upon attempt to replace valve, discovered I was sent out with wrong part (W11043013). Ordering correct Dual Water Valve (W11548535) to resolve customer issue. Please schedule for soonest availability once parts arrive. ; rqstng P&A on 1 W11548535 (Dual Water Valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Antonio, TX 78219
Daniel
Job Details: 03/21/2022
Customer reported washer not washing or filling as it should and time fluctuating in accurately. After inspection found that washer would fill properly but would not wash correctly. Found grease under unit by gear case and stator motor. Checked for error codes and found F7E9 and F2E1 which is locked rotar and stuck UI button. Called Techline to confirm that gearcase would be the issue as i thought it would be and Techline confirmed gearcase would be the issue since I am seeing oil. Techline stated the F2E1 is a common error code caused by customer holding button too long. . Customer stated no further service needed.Sr 7733227102
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78222
Daniel
Job Details: 03/21/2022
Customer stated that fridge did good for a short time after last visit but then evaporator started to freeze up again. Called techline and ran multiple tests. Found that thermistor was good and heating element would kick on as needed. Techline stated that it was either a control or UI issue. Parts had already been ordered. Will return when parts are available to repair. SR 7733225067
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near San Antonio, TX 78242
Jay
Job Details: 03/21/2022
Customer does not have power. Rescheduled for tomorrow 3/22; schdld next appmnt for 3/22 TUE !
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model CGT9100GQ1
Near San Antonio, TX 78215
S
Job Details: 03/21/2022
Upon arrival customer stated unit would not spin and drain. Put unit into test mode and found that the drain pump works perfect but had an issue with the drive belt. Ordering 1 WPW10388418 drive belt to resolve issue. Jordan 1:26 03/21/22 commercial tech line. Also requesting a 2nd helper tech to pull unit from wall and put back. Used slider but could not budge the unit. ; ordrng 1 WPW10388418 (Drive belt)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Rio Medina, TX 78066
Sebastian
Job Details: 03/21/2022
Sr 7733227131 drier W10805035 Spoke with techline found that the unit is producing no frost pattern whatsoever with new inverter unit is kicking on compressor is running Customer let run overnight did not cool whatsoever in the morning they then unplugged it I plugged it in and monitored it for about 30 minutes verified no frost pattern whatsoever pulling in about five amps on a hermetic compressor 134A. Compressor shows back ordered ordering both evaporators and three-way valve as a show available techline specifically wants us to stick the dryer on the low side and Hunt for leaks with nitrogen; ordrng 1 W11575001 (3way valve) and 1 W11099748 (Evap fs) and 1 W11130330 (Evap rs)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78261
Garry
Job Details: 03/21/2022
Customer complaint of constant error code display which ultimately resulted in dishwashers total failure to operate. Previous tech found faulty Console and Housing UI. Confirmed initial diagnosis and replaced Console (W11460908) and Housing UI(W11460962). Tested float switch to ensure part was not needed. Float Switch testing good. Machine functioned well through Diagnostics Cycle - ACU not needed at this time. Job complete, unit good to go. No further issues at this time.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near San Antonio, TX 78253
Sebastian
Job Details: 03/21/2022
Used control to resolve issue. Right now functioning as it should. Relay on the control was bad
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE300ESS05
Near San Antonio, TX 78260
Jim G.
Job Details: 03/21/2022
Replaced all parts. Issue is resolved. Tested thoroughly.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near San Antonio, TX 78260
Jim G.
Job Details: 03/21/2022
I verified boot is needed. Rescheduled to allow time for part arrival. ; ordrng 1 W10599356 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78260
Jim G.
Job Details: 03/21/2022
I verified loose screw in the handle. Installed stop. Issue is resolved.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78250
Sebastian
Job Details: 03/21/2022
My customer informed me that they were canceling the call entirely
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78233
Chris S.
Job Details: 03/21/2022
Customer stated that washer was not agitating right got error code F0E3 and F8E3. Found issue to be drain hose not properly installed and customer put too much of a load in on a cycle that isnt designed for that. Fixed all issues tested unit everything working as designed.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KCMS2055SSS-2
Near San Antonio, TX 78229
Drew
Job Details: 03/21/2022
Upon arrival door was stuck closed. Removed unit from cabinet. Disassembled the cover and found the door button was broken. Ordering door door release bracket.; ordrng 1 WP8205451 (brkt-latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78216
Garry
Job Details: 03/21/2022
Customer complaint of slight leak from front-left-bottom corner of refrigerator. Found issue to be water lines not pushed all the way into John Guess connector. If issue persists, tech will need new John Guess connector (WP2198677). Job complete, unit good to go. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78228
Garry
Job Details: 03/21/2022
Customer complaint of knocking sound during spin cycle. Found no stored fault codes. Tested each component/cycle of unit and was unable to replicate noise. Explained theory of operation to customer and reviewed best wash practices. Did find unit ever so slightly out of level. Leveled machine. Instructed customer to record noise, and to call WP & request our return if it should happen again. Job complete, unit good to go. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Corpus Christi, TX 78418
Adam
Job Details: 03/21/2022
Customer complaint of icemaker just stopped working. Inspection of icemaker shows it will not rotate lost home position. Replace icemaker to resolve issue; snapped 1 QuickPics
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Rockport, TX 78382
John L.
Job Details: 03/21/2022
Install seal, issue on this unit has been resolved.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Corpus Christi, TX 78404
Adam
Job Details: 03/21/2022
Customer complaint same as previous visit unit stops mid cycle randomly. Customer also states shes kept record of every time unit has failed midcycle. Inspection of unit shows no error code. Replace sump assembly control board wire harness and power cord kit to resolve issue.; ordrng 1 W11251296 (cntrl-elec) and 1 W10909945 (pump&motor) and 1 W11193071 (harns-wire) and 1 4317824 (cord-power)
We serviced a
KITCHEN AID RANGE
Model KFGG504KPS1
Near Seadrift, TX 77983
Michael
Job Details: 03/21/2022
I called and spoke with Mrs Applebee. I advised her I was running late, rescheduled for 03/28/22, requesting morning hours if possible ; schdld next appmnt for 3/28 MON !
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Victoria, TX 77901
Michael
Job Details: 03/21/2022
I explained to the customer the appliance was not under warranty, after explaining the fees, he decided not to go through with it.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Victoria, TX 77901
Michael
Job Details: 03/21/2022
Installed the drain hoses,belt,shield,cam,drain pump and gearcase. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance has no visual leaks and working normal
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Victoria, TX 77901
Michael
Job Details: 03/21/2022
F8E1 long fill/no fill, F0E3 overload, F2E1 stuck key error codes, cleared error codes. Tested the inlet valve, the cold side didnt have as good of pressure, no stuck keys on the UI. Installed inlet valve, calibrated and performed a diagnostics test, completed with no issues or error error codes, the appliance is working normal
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Victoria, TX 77901
Michael
Job Details: 03/21/2022
Installed the latch, bezel and strike. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Victoria, TX 77904
Michael
Job Details: 03/21/2022
Installed the latch and inlet valve, calibrated the appliance, completed with no issues, its locking/unlocking and working properly
We serviced a
KITCHENAID RANGE
Model KSIB900ESS0
Near Corpus Christi, TX 78418
John L.
Job Details: 03/21/2022
Inspected unit, pride induction burner its only partially heating. Will need to replace burner to resolve this issue. Also rear adjustable foot broken, will need to replace this component as well.; rqstng P&A on 1 W10410578 (hotplate) and 2 W10058460 (foot-level)s
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Corpus Christi, TX 78412
John L.
Job Details: 03/21/2022
Installed control damper, issue on unit has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Odem, TX 78370
Adam
Job Details: 03/21/2022
Customer complaint doors have different finishes. Inspection of unit does show that freezer door does look a little brighter than refrigerator door. Hope because this is a cosmetic issue and past 30 days nothing can be done to fix it. Did advise customer to contact Whirlpool customer service to see if They can find a resolution. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Corpus Christi, TX 78415
John L.
Job Details: 03/21/2022
Installed clip and secured. Advised customer to watch unit to see if issue has been resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Corpus Christi, TX 78410
Adam
Job Details: 03/21/2022
I believe this ticket was generated by Whirlpool to be proactive in regards to service pointer on several models of dishwasher. Noted issue is gaskets or seal for heating element start leak. Job was dispatched with one ticket but claiming two separate products neither of which had a model or serial number applied. Best guess on process of elimination I did find two dishwashers one a whirlpool filed under this ticket needing the heating element replaced and a second KitchenAid dishwasher. try to generate second ticket for KitchenAid dishwasher the job is never uploaded Im sure as to the results never showed up on work order.; ordrng 1 W11047695 (Heating element) and 2 W11104729 (Heater nuts)s
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Quitman, AR 72131
Jeff N.
Job Details: 03/21/2022
Turned Unit on. Noticed condenser coils dirty. No error codes.. Cleaned coils while unit running. Unit made ice and dropped ice on to cutting grid. Started another cycle. Checks good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/21/2022
"Inspected unit for not heating, tested voltage got 240 120 120 unit did not lose voltage when turning on cycle, tested fuse found resistance to be in range, tested cut off found no resistance, also tested heating element found no resistance, replaced cutoff and heating element, tested unit now heats, unit operation checks okay ; used 1 279816 (Cutoff), and 1 279838 (Heating element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/21/2022
"Inspected unit for water build up in the freezer, cleared ice on the freezer removed the back panel, found the drain line to be clogged with ice, after removing all ice and using a steamer unit the clogg was cleared, water drained all the way to the drip pan, unit is no longer clogged, unit operation checks okay"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Russellville, AR 72801
Jeff N.
Job Details: 03/21/2022
Surface light went off day before arrived. Tried to re recreate. Could not. Customer stated it may be a week or a month before it comes back on or maybe the next day. Ordered all infinite switches and elements after talking with Doug due to distance.; ordrng 1 W11517959 (Element front left) and 2 W11171119 (Left and right rear)s and 1 W11047722 (Right front) and 1 WPW10434452 (Left front infinite switch) and 1 WP3149400 (Right front infinite switch) and 2 WP3149404 (Left and right rear infinite switch)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Inspected unit for loud noise during spin, ran diagnostic found no error codes, did an auto test and during spin I heard a loud screech noise, replaced belt tested unit no more screeching during spin, ran calibration unit operation checks okay ; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KUDI02IRWH3
Near Little Rock, AR 72103
Micheal
Job Details: 03/21/2022
Customer had just had a counter answer sink remodel. Dishwasher is draining normally but leaking under the sink. Customer is going to call that company back to correct issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Morrilton, AR 72110
Jeff N.
Job Details: 03/21/2022
Heater in 2 pieces. All wiring looks good.. Replaced heater ran diagnostics all checked good.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Little Rock, AR 72204
Micheal
Job Details: 03/21/2022
Repaired main harness due to tapping sound on back of dryer. Used one wire tie to set harness in proper position. Tested normal.; used 1 W11390781 (Wire tie) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ05
Near Little Rock, AR 72223
Micheal
Job Details: 03/21/2022
"Inspected unit and found very little water flow through the door. Found ill fitting filter, removed filter and it tested normal."
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Little Rock, AR 72212
Micheal
Job Details: 03/21/2022
Inspected unit and found cracked left front igniter causing erratic spark. Ordered burner and igniter; ordrng 1 W10862325 (Ignitor) and 1 W11084058 (Burner)
We serviced a
WHIRLPOOL OVEN
Model RB270PXK0
Near Little Rock, AR 72212
Micheal
Job Details: 03/21/2022
"Found and ordered failed bake element. Customer is requesting first call of the day. Trip $109.00 Labor $98.75 part $83.18 tax $26.18. Collected $120.00 by ck 4759.ordered WP308180.; ordrng 1 WP308180 (Element, bake)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Inspected unit for f1e0, ran diagnostic same error code f1e0, pre tech sheet replace control board if the error matches in diagnostic, diagnosed to need control; ordrng 1 W11528350 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Replaced control hub and cam, tested unit ran calibration the grinding noise is no longer there, after calibration ran auto test no error codes, unit operation checks okay ; used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Hensley, AR 72065
Blake D.
Job Details: 03/21/2022
"Replaced ui, tested unit the normal opinion now lights up when you press the cycle , ran normal cycle unit filled washed and drained, unit operation checks okay"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Hensley, AR 72065
Blake D.
Job Details: 03/21/2022
"Inspected unit for not draining automatically during the cycle, customer explained that they have to manually drain the water during the cycle, customer was able to press cancel and unit would drain as designed, customer then installed the air gap, customer still had the same ongoing drain issue, ran diagnostic found no error codes, disconnected drain line tried to drain the water little to no water would drain, used shock vac drained water out, test voltage to drain pump got 120, replaced drain pump tested the unit filled with water waited unit wash cycle started then drain the water 3 times after installing new drain pump unit now drains all the way unit operation checks okay; used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Conway, AR 72034
Chad
Job Details: 03/21/2022
"Installed dampers, went to install tub assembly, damaged out box ordered another ; ordrng 1 W11378552 (Tub assembly)"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Conway, AR 72034
Chad
Job Details: 03/21/2022
"Installed doorand gasket , to replace out of shape one, left door at cxs residence due to door full of roaches"
We serviced a
KITCHENAID BELLA
Model KRFC704FPS01
Near Little Rock, AR 72205
Micheal
Job Details: 03/21/2022
Removed old housing and tried to replace it with new housing. Found new housing did not have the quick disconnect fittings attached or in the box. Took quick pics of housing..reordered W11024083; ordrng 1 W11024083 (Housing)
We serviced a
MAYTAG REFRIGERATOR
Model MTF2176HRS
Near Little Rock, AR 72206
Micheal
Job Details: 03/21/2022
Inspected unit and found water valve putting to much water in icemaker causing cubes to stick together. Labor $98.75 Trip $109.00 Part $70.88 Tax $25.08. Collected $120.00 by cc 1324. Balance of $183.71...ordered WP61005273.; ordrng 1 WP61005273 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Little Rock, AR 72206
Micheal
Job Details: 03/21/2022
"Inspected unit and found loud sqealing noise. Found worn cam assembly.. replaced cam from truck stock. Ran diagnostics and calibration, unit now operating normally ; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/18/2022
I verified a transmission issue. Ordering gearcase and agitator (washplate) as a precaution as it may be seized. ; ordrng 1 W11423759 (Gearcase) and 1 W11550891 (Agitator)
We serviced a
JENN-AIR ICEMAKER (STANDA
Model KUID508ESS2
Near Shavano Park, TX 78231
Douglas H.
Job Details: 03/18/2022
Customer stated unit not making ice and was hoping it was just clogged as she just had culligan out to change filters. Found issue to be water to unit was turned off. Turned water back on to resolve the issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/18/2022
Customer reported f7e1 error code. Tested unit to find unit not agitating. Upon inspection found cam to be damaged and damaged pulley on motor, also found issue with actuator. Whirlpool shipped actuator, motor and control to customer. Replaced cam with one from truck stock. Used W10721967 cam from stock. Used the motor and actuator that was sent to the customer. To resolve the issue. Calibrated unit and ran auto testing to check unit. Unit is functioning as designed now. No further issues at this point. ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH78019HB3
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/18/2022
Installed new door. No further issues. Job complete.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near San Antonio, TX 78212
S
Job Details: 03/18/2022
Upon arrival switched out faulty console with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/18/2022
Installed new harness and thermistor. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78207
Drew
Job Details: 03/18/2022
Upon arrival replaced control, and drain pump, cleared out pressure sensor. Tested unit, unit was functioning as designed. No further issues at this point
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/18/2022
Upon arrival customer stated unit stopped leaking since last tech was here. Stated no need for service since unit is functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Duplicate ticket
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WFE550S0HZ
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/18/2022
Customer states they are only available after 3pm. Not available for todays visit. Will reschedule. Advised we cannot guarantee any timeframes for next visit. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model G7CE3034XB00
Near Universal City, TX 78148
Douglas H.
Job Details: 03/18/2022
Last trip found a broken knob. Replaced knob to resolve the issue. Customer paid for knob last trip. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS02
Near San Antonio, TX 78258
Jim G.
Job Details: 03/18/2022
I replaced gasket. Issue is resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Antonio, TX 78209
Jim G.
Job Details: 03/18/2022
There seems to have been a loose connector but it is functioning properly. Should the issue persist I would consider a harness and or fan replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pleasanton, TX 78064
Daniel
Job Details: 03/18/2022
Customer called back and reported leaking from top of unit and ice maker not producing ice. After inspection found frozen reservoir which was causing leaking from reservoir tubing and water valve. Called Techline and Techline had me run some tests and found out then when ice maker tried calling for water and when trying to dispense water that unit would leak from up top. Techline stated on next visit after replacing reservoir to use perma gum to seal any gap from the ice box assembly so that reservoir wont freeze again. Ordering reservoir and rescheduling valve and wire harness. Will return with parts to repair. Sr 7733106692; ordrng 1 W11482382 (Reservoir)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Replaced display , control board and console. Tested unit everything working properly.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Riner, VA 24149
Uriah B.
Job Details: 03/18/2022
Replaced door. All checks ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/18/2022
Replaced wire harness and actuator. Ran tests. Customer to observe.