Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1336 customer reviews

Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW5090JW0 Customer stated unit not filling and walking. Found issue to be shipping bolts still in place. Removed shipping bolts to resolve the issue. Ran diagnostics found no errors. Unit performing as designed. No further issues at this point. Educated customer on proper use of unit. Yes to survey and leave behind.

Near Forest Trail Dr, Bandera, TX 78003
Douglas H.

Douglas H.

RANGE KITCHEN AID KFGG500ESS0 Soot issue when baking. Found cause to be bake orifice wasn’t switched over when new valve was installed. Ordering bake orifice to resolve the issue. Didn’t collect Sc due to this issue caused by us. ; ordrng 1 WPW10400494 (orifice)

Near Ingram Loop, Ingram, TX 78025
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS01 Call costumer to reschedule for next Monday Missing parts ; ordrng 1 W10877761 (heater) and 1 W10908836 (valve) and 1 W11165806 (housing)

Near Aurora, San Antonio, TX 78228
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Contacted customer. States the issue has already been taken care of. Unit is good to go.

Near Troubadour Trail, San Antonio, TX 78245
Ivan B.

Ivan B.

COOKTOP GAS JENN-AIR JGD3536BS00 Checked cooktop. Burner operating properly now. Customer states ever since using it a bit during the holidays it hadn’t been making the noise any more. Turned it on and boiled some water. Burner is operating as designed. No further issues at this time. Yes to survey and leave behind.

Near Broadripple St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT750SAHZ0 Removed door panel replaced control and tested found communication error code still between control and UI replaced console tested again all operations normal. Advised survey and paper.

Near Elmendorf, TX
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 210 237 1853Gearcase would not fit despite removing all tub components. Returning with additional part to resolve issues.; ordrng 1 W11255272 (gearcase)

Near Jetlyn Dr, San Antonio, TX 78249
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 Found shorted heating element removed rear replaced and tested all operations normal advised of survey and paper.; used 1 279838 (ELEMENT) from stock

Near Lost Hills Dr, Elmendorf, TX 78112
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 Issue stated by customer: water not filling up all the way. Only hot water would come out. Found F8E1 long fill code. Found cold water valve closed. Opened valve and ran diagnostics test. No error codes. Unit test good. No email to put on file for customer. Left tag.

Near Charles Field, Leon Valley, TX 78238
Devon F.

Devon F.

RANGE AMANA AGR5330BAS3 "Customer complaint was unit would over heat food in oven, it got so hot light bulb broke inside. replaced control board and light and tested heat output with thermometer temp pass, unit is operating as designed."

Near Chestnut St, San Antonio, TX 78266
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 Checked dishwasher found water intrusion console. Ordering new console and control board. Good voltage at both console and board and to dishwasher.; ordrng 1 W10919360 (cntrl-elec) and 1 W10921570 (console)

Near Fledgely Way, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Replaced control board ran calibration and diagnostics no issues. No error codes found during testing job complete.

Near Meadow Range St, San Antonio, TX 78250
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 "Installed new burner base , cap , and head. Replaced orifice holder. Tested center burner. Burner is heating evenly now. Solid flame all the way around burner cap. Called techline. No issues with burner . Sr 7726594509. Job complete."

Near Flanders Ave, San Antonio, TX 78214
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIS18NNTS1 Checked ice maker found both pumps working found lots of calcium buildup ran cleaner thru unit everything is working normal now

Near Blenheim, San Antonio, TX 78209
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "After talking with customer, it seems the Light switch got caught on something and pulled the connector off of the wire terminal. The model number is actually WRF757SDEM00 not WRF757SDEM01 need different led board. ; ordrng 1 WPW10306786 (invrtr-box)"

Near Sandy White, San Antonio, TX 78253
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WFW5620HW0 Checked unit upon arrival. Found shipping bolts still in unit. Removed and ran diagnostics. No further issues at this time.

Near Sidney Baker St, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER AMANA NTW4605EW0 Tested washer. Basket is warped and is not secured to driveshaft. Ordering new basket and drive block. ; ordrng 1 389140 (drive block) and 1 W10584118 (basket)

Near Hershey Dr, San Antonio, TX 78220
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW3 "Ordered all the parts to do a complete drum/gearcase replacement. Drain filter was missing from bin and I didn’t order the screws necessary to secure motor to gear case. Reordering filter and ordering more screws to resolve issue. Customer was understanding and polite, scheduling for Thursday. I’m taking the old tubs and gearcase with me. Customer is okay with leaving washer slightly disassembled. Placed parts and screws from old washer that are being reused into the washer. ; ordrng 8 W11027980 (screw)s and 1 W11089264 (filter) and 5 WP8533928 (screw)s"

Near Augusta, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 PCustomer stated that the issue is that ice routinely leaves from the front of the been creating a mess. There is no functional issue with the unit at this time. Customer is going to speak to retailer and to Whirlpool to see if there is another resolution. No further issues at this time.

Near Portales Pass, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 Checked washer no error codes while testing. Ran wash cycle during cycle water leaking from tub through gear case. Ordering gear case and tub.; ordrng 1 3951744 (agitator (complete)) and 1 W10238320 (tub-outer) and 1 W10870910 (gearcase)

Near Culebra Rd, San Antonio, TX 78251
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT720PADM2 "After swapping control attempted to tested unit. Unit is receiving water but not adequately to supply unit. Having already swapped out motor and pump, water inlet, and now control, believe issue to be on the home side. No further issues at this time."

Near Lookout Mountain Trail, Helotes, TX 78023
Ivan B.

Ivan B.

WASHER WHIRLPOOL WFW92HEFC0 Checked washer. Got fault codes f3e1 and f8e3. Pressure switch and inlet valve both bad. Ordered replacements. Quoted 299.21 for P+L. Collected 113.66 for service call. Rescheduled 9/12; ordrng 1 W10448876 (PRESSURE SENSOR) and 1 WPW10247306 (INLET VALVE)

Near Casey Rd, Bulverde, TX 78163
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced fill valve. Unit still not filling with water. Hose no kinks or debris and is working as it should with water flowing in and out. Fill valve giving the correct readings, there are no fault codes, and all other aspects of the machine are operating properly. Customer purchased the unit very recently and it has not worked since day one. Customer states they do not feel safe to continue to keep the unit and do not trust its operation. Customer will be contacting to receive replacement."

Near Player Oaks, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER AMANA NGD4655EW1 Tested dryer. Door handle is broken. No noise during testing. Replaced handle. No further issues. Tested to complete. ; used 1 W10861225 (HANDLE) from stock

Near Hershey Dr, San Antonio, TX 78220
Steven G.

Steven G.

DISHWASHER JENN-AIR JDB8500AWX3 "Checked dishwasher found tub rusting again have to reorder tub rust on gasket may be the cause ordering pump since I cannot order just gasket, customer said just fix it tub is under part warranty, customer to pay for pump and motor, service call and labor ; ordrng 1 W10455260 (pump&motor) and 1 W10511183 (tub-dishwr)"

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Checked refrigerator found food and orange juice freezing, found bad thermistor, replaced thermistor checked operation unit working properly now"

Near Windview Dr, San Antonio, TX 78239
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not working. Ice maker was replaced twice previously. Replaced control. Unit test good. Informed customer of survey.

Near Silver Valley, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MFW2055YEW01 Right door is broken at bottom hinge. Ordering door to resolve the issue. Needs Autho. ; rqstng P&A on 1 LW10353181 (dor-fip wh)

Near Whartons Dock Rd, Bandera, TX 78003
Douglas H.

Douglas H.

RANGE AMANA ACR4303MFW3 Unit had f2e1 stuck key. Found the left half of UI would be unresponsive. Ordering control to resolve the issue. ; ordrng 1 W10904901 (cntrl-elec)

Near Tejas Trail, Bandera, TX 78003
Sherman  J.

Sherman J.

RANGE WHIRLPOOL WFE320M0ES Attached power cord. Ran diagnostics on unit. Everything is functioning properly. Ran diagnostics on unit. No further issues at this point.

Near TX-534 Loop, Kerrville, TX 78028
Richard G.

Richard G.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Customer complaint is that there is a faint gas smell coming from under the cooktop. Verified smell. Coming from regulator. Gas supply is off and will stay off until return with regulator.; ordrng 1 W11087445 (regulator)

Near Iron Wolf Pass, San Antonio, TX 78245
Sherman  J.

Sherman J.

DISHWASHER MAYTAG MDB8989SHZ Replaced control access. No further issues at this time.

Near TX-534 Loop, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW8 "Ran diagnostics found over sudsing error code, agitator is installed tightly with loctite, ran verification cycle all operations normal recalibrated unit advised customer to use proper type of soap and not to over use it, recommended affresh to remove excessive soap residue. All operations normal advised of survey and paper."

Near 1st St, Floresville, TX 78114
Devon F.

Devon F.

WASHER MAYTAG MVWB835DC4 "Customer complaint was unit would take long time to fill, replaced water valve to resolve issue unit operating as designed."

Near Castello Way, San Antonio, TX 78259
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Swapped out console to resolve issues. Unit testing good now.

Near Cavalry Dr, Fair Oaks Ranch, TX 78015
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE540H0AS0 "Checked voltage going to element, Customer ordered part from whirlpool. Control is not sending 240 out to the element. Not getting 240 to element. Customer does not want to go forward with repair. Same issue for broil element."

Near Windstone Creek, San Antonio, TX 78254
Justin  R.

Justin R.

DRYER MAYTAG MEDB765FW0 Replaced overlay and control board for unit. Tested to complete.

Near W Loop 1604 N, San Antonio, TX 78253
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHENAID KODE300ESS04 "No display on unit, thermal fuse was not blown. Circuit breaker was not tripped. Have proper voltage at wall outlet. Need to order control and UI. ; ordrng 1 W11087457 (console) and 1 W11179310 (cntrl-elec)"

Near Buckner Pass, San Antonio, TX 78253
Douglas H.

Douglas H.

WASHER MAYTAG MVWB865GW0 Customer stated unit wouldn’t start. Found unit in proper working order. Educated customer on proper use of unit and soap usage. No further issues at this point. Yes to survey and leave behind.

Near Lakepark Dr, Lakehills, TX 78063
Christian G.

Christian G.

WASHER MAYTAG MVWB835DW3 "Issue stated by customer: washer squeaks loudly during spin. Gear-case was sent, but impeller is seized to gear-case. Unable to break screw. Ordering parts.; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near Victory Cavern, San Antonio, TX 78254
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE510S0HB1 "Spoke with Shawn and she said to not go to apartment today, trying to figure out invoice for parts due to them being outside of cosmetics dates. Builder is looking for move in dates to see about when they called in for the repair to see if it was before the 30 day mark."

Near Richland Hills Dr, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE510S0HB1 "Spoke with Shawn and she said to not go to apartment today, trying to figure out invoice for parts due to them being outside of cosmetics dates. Builder is looking for move in dates to see about when they called in for the repair to see if it was before the 30 day mark."

Near Richland Hills Dr, San Antonio, TX 78251
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Replaced fill tube, icemaker had ice cubes inside ice tray and ice bin. Unit is good to go."

Near Co Rd 7726, Natalia, TX 78059
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Issue was that the unit sometimes stops mid cycle and flashes F3E1 error code. Found F3E1, F0E2 and F0E5 error codes in diagnostics. Finding issue to be a bad pressure switch. Ordering new one and returning.; ordrng 1 W11316246 (switch-wl)"

Near Market Hill, San Antonio, TX 78256
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Unit is ran through another filter that is place under the sink, customer figured out how to run the water line back into the inlet valve. Service not needed, not gonna charge for service call."

Near Co Rd 3821, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE515S0EB1 Customer states unit under extended warranty do not have dispatch advised to contact home depot for further assistance on getting repair.

Near County Rd 334, Stockdale, TX 78160
Douglas H.

Douglas H.

COOKTOP ELECTRIC KITCHENAID KICU509XBL00 "Right side showing f47 error. Customer stated error came up while boiling a big pot of pasta. Calling techline per notes. Spoke with Butch. He stated could be installation or cook ware issue is probably why it keeps blowing the fuse. He stated to replace module, UI and large burner. Sr 7726598208 Reoccurring issue under 90 days. Still covered. ; ordrng 1 W10857232 (module) and 1 WPW10396549 (hotplate) and 1 WPW10396615 (display)"

Near Black Bass Rd, Lakehills, TX 78063
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced outside dw panel. Unit is good to go.

Near San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Ordered the water hose water hose. Need to order inlet valve to filter hose. Left valve unplugged and water turned off to prevent leaking. Put mounting screws on door, but handle was broke, need to order a handle and setting screws. Also customer complained of freezing food in refrigerator compartment. Bumped up temps in freezer a few degrees. Will check effectiveness on return visit. New quote for all parts and labor. ; ordrng 1 W11366418 (SETTING SCREWS) and 1 WPW10279882 (tube-water) and 1 WPW10670421 (handle)"

Near Bentwood View Dr, San Antonio, TX 78254
Devon F.

Devon F.

THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Customer complaint was unit wouldn’t advance through cycle got error code for motor ran manual test mode for spin test failed ordering new motor to resolve issue.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)

Near Bulverde Rd, San Antonio, TX 78247
Christian G.

Christian G.

DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Replaced sump motor. Unit test good. Found cracked feed tube. Ordering more parts.; ordrng 1 W10753069 (tube-feed)

Near Cicero Ave, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator no issues good cooling. Ran diagnostics test no issues during testing all modes operational. Job complete.

Near Callaghan Rd, San Antonio, TX 78229
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED6620HC0 Unit making squealing noise. Found cause to be blown roller bearing. Used dryer repair kit from stock to resolve the issue. Unit performing as designed with normal noise. No further issues at this point. Yes to survey and leave behind. Unit is under warranty per serial number and proof of purchase. ; used 1 4392067 (REPAIR) from stock

Near Heinen Rd, Bandera, TX 78003
Jim G.

Jim G.

RANGE MAYTAG MER6600FZ0 Confirmed voltage irregularities at the control. Ordering both element and control. Hidden bake element seems to have issues heating as well. Light is also out. ; ordrng 1 8009 (light bulb) and 1 W11092468 (cntrl-elec) and 1 WP9755770 (elmnt-bake)

Near Bikini Dr, San Antonio, TX 78218
Ivan B.

Ivan B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Water leakage was being caused by slight frost building on the slide racks and then melting. Raised the temperature of the freezer one setting per job aid. Issue should be resolved. Customer will call if any further issues. Collected 113.66 on a card.

Near Azul Dawn, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was unit not cooling. Found compressor not running good. No frosted pattern in the Evap. Called tech line Sr 7726591025. Was told to get order a dryer or new compressor since it seems compressor is not working as design. Send seal system tech. ; ordrng 1 W10756020 (compressor)

Near Winter Oaks, San Antonio, TX 78260
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)

Near Rehm Dr, Helotes, TX 78023
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)

Near Rehm Dr, Helotes, TX 78023
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "After talking with customer, it seems the Light switch got caught on something and pulled the connector off of the wire terminal. The model number is actually WRF757SDEM00 not WRF757SDEM01 need different led board. ; ordrng 1 WPW10306786 (invrtr-box)"

Near Sandy White, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher found sump not seated properly attempted to seat correctly unable to seat. Ordering new sump for repair.; ordrng 1 W10445975 (hose) and 1 W10455268 (sump) and 1 W10538166 (grommet)

Near Austin Hwy, San Antonio, TX 78209
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not working. Ice maker was replaced twice previously. Replaced control. Unit test good. Informed customer of survey.

Near Silver Valley, San Antonio, TX 78254
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Customer has declined any service unit is out of warranty

Near Cattlemen Drive, Corpus Christi, TX 78414
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, found issue with vent assembly on unit. Leaks when unit is in use, small defects on ventilation components which does not seal properly. Replace these items to resolve. Customer will be out the following week but will be back by the 16th of Dec.; ordrng 1 8269259 (gasket,vent) and 1 W10319027 (spray arm) and 1 W10329609 (vent) and 1 W10671924 (deflector)"

Near Blanco Dr, Portland, TX 78374
Michael R.

Michael R.

WASHER WHIRLPOOL MHW5630HW0 "The bellow had a tear in it causing it to leak, ordered part and rescheduled customer ; ordrng 1 W11314648 (bellow)"

Near Coletoville Rd, Victoria, TX 77905
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, fan turning and cycling air. Issue resolved."

Near W Market St, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Inspected unit, ran several test unit never made any noises. No issues as of now."

Near S 12th St, Rockport, TX 78382
Michael R.

Michael R.

RANGE JENN-AIR n/a "I was at the location 12/05/19 for the refrigerator, when I went to work on the appliance I notice the screws were rusted therefore unable to remove the burners, advised the customer, said not to worry about it at this time, didn’t work on the appliance and no charge to the customer"

Near Tampa Dr, Victoria, TX 77904
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Installed components, could not complete ticket. New icemaker did not come with a cover. Will need to order to complete ticket.; ordrng 1 W10290556 (cover-frnt)"

Near Oak Ridge Dr, Ingleside, TX 78362
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed component, issue resolved issue."

Near TX-361, Port Aransas, TX 78373
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The ice maker is leaking from the bottom creating ice cycles, didn’t have one in truck stock, ordered part and rescheduled customer ; ordrng 1 WPW10300022 (icemaker)"

Near Rebecca Ln, Victoria, TX 77901
Adam H.

Adam H.

DISHWASHER WHIRLPOOL ADB1400AGS1 "Apt.1013. Inspection of unit shows water leaking out of front door panel. Believed leak is originating from where dispenser assembly meets inner door replace both to resolve issue.; ordrng 1 W10254545 (gasket,vent) and 1 W10274908 (door-inner) and 1 W10428217 (dispenser assy)"

Near Saratoga Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

RANGE WHIRLPOOL WEE730H0DS0 "F8E0 error code, cleared out error code and tried to power on, , will not power on gives the same error code, ordered part to resolve issue ; ordrng 1 W11107275 (fan-blwr)"

Near Chesapeake Ave, Victoria, TX 77904
Michael R.

Michael R.

DRYER WHIRLPOOL MED5500FW0 "F4E3 error code, cleared error code and powered on the appliance, the drum was struggling to turn. Removed front panel and blower cover found a big clump of lint inside the blower not allowing it to spin. Cleaned out the lint from inside the cover and blower, and replaced the front panel. Went outside and found the outside vent to the house was also clogged up at vent cover, cleaned out and powered up the appliance,the appliance is heating and working normal"

Near Kingwood Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Stall component calibrated unit issue result

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

DRYER WHIRLPOOL WED5000DW2 "Installed parts, tested unit after install. Unit ran quite, issue may be resolved."

Near Sherman St, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for too much soap. Also manually and automatic test of the unit show agitator is free spinning from shaft of gear case. Agitator has fused to post of gear case unable to separate the two. Replace gear case agitator capacitor clutch actuator and cam to resolve issue. Job will require authorization.; rqstJng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)

Near Crossbill St, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ1 "Ice maker isn’t making ice, or very little. Tested the ice maker and the wheel timer is getting stuck and not completing rotation, also the motor is ad on ice bin, ordered parts to resolve ; rqstng P&A on 1 W10562191 (ice-contnr) and 1 WPW10300024 (icemaker)"

Near Clydesdale Ln, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "Installed parts, calibrated and performed a diagnostics test, the appliance is working normal."

Near Shannon Valley Dr, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Install component issue resolved.

Near Cabaniss Rd, Corpus Christi, TX 78415
John L.

John L.

DRYER WHIRLPOOL WED5000DW2 "Installed drum, issue resolved."

Near Seco Dr, Portland, TX 78374
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sr# 7726592180. Inspection of unit shows damage to liner of refrigerator compartment where shelf would mount two. Also customer States something with the shelves never looked quite right after looking at parts diagram it shows customer was in fact missing snack drawer and shelf for that drawer. Spoke with partner team technician named Andy has deemed the part as pex due to the breaking in that liner. SR number above.

Near English Ln, Corpus Christi, TX 78414
Adam H.

Adam H.

DISHWASHER MAYTAG MDB4949SDE3 Customer has opted to replace entire unit instead of having original repaired. Returning one pump motor and drain hose to vendor and. Job is complete. Job should be billed accordingly.

Near Stonegate Way, Corpus Christi, TX 78411
John L.

John L.

MICROWAVE WHIRLPOOL WMH31017HZ3 "Inspected unit, ran unit. Found issue with magnetron, also diode has popped. Replace these components to resolve issue.; ordrng 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W11222648 (diode)"

Near Traylor Ave, Rockport, TX 78382
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed compressor, issue resolved."

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspection of unit shows no error codes. Further inspection shows teeth for upper spray arm have been stripped out. Replace spray arm to resolve issue; ordrng 1 W10448645 (arm-spray)

Near Sandcastle Dr, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, icemaker has an e2 lost position error.; ordrng 1 W10682576 (heater) and 1 W10746960 (icemaker)"

Near Cenizo St, Rockport, TX 78382
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "F5E4error code, cleared error code and performed a diagnostics test, completed with no issues or error codes, appliance is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found fridge evaporator to be frozen over. Issue with harness, also fan and damper damaged due to ice. Replace to resolve this issue.; ordrng 1 W10248595 (control) and 1 W10389152 (support) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)"

Near Green Gable Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW2 "F8E1 error code, tested the inlet valve, the cold side isn’t opened up. Ordered inlet valve and rescheduled customer.; ordrng 1 W11038689 (valve)"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DR2 "After speaking with Erica at Aaron’s advising her the appliance was out of warranty and someone would be responsible for the SC + P&L, she declined, did not service the appliance"

Near Larry Dr, Port Lavaca, TX 77979
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 I installed the inverter box and checked operation. All operations check ok. Customer also stated that he freezer hadn’t been freezing the ice cream hard enough even when set to 0 degrees. If issue persists after this repair we need to replace the control board and the freezer thermistor.

Near Sterling Dr, Blacksburg, VA 24060
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "Ran the dryer, it is heating, attempted a diagnostics test but it would not allow me to, went into test 1 key/encoder test, shows stuck keys, ordered UI and the control just in case, rescheduled the customer; ordrng 1 W11350214 (CONTROL) and 1 W11370450 (CONSOLE )"

Near Jackson Ave, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows no error codes but manual testing of lid lock will not engage neither will automatic test also volume of water entering unit during manual test cycle is very poor customer does state they have low water pressure. Ordering lid lock and water valve to resolve issue; ordrng 1 W10682535 (latch)

Near Odem, TX 78370
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 Inspection of unit shows error code for off-balance. Trying to run the unit through automatic test cycle shows impeller binding up and not spinning loud humming coming from units. Replace gear case stater rotor clutch and basket to resolve issue. I believe job will require authorization; rqstng P&A on 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10447976 (drive asm) and 1 W10447979 (rotor) and 1 W10530674 (valve) and 1 W10579778 (stator) and 1 W10586079 (basket asm) and 1 W10599423 (valve) and 1 W10609480 (washplate) and 1 W10625252 (screw) and 1 W10636382 (screw)

Near Co Rd 480, Alice, TX 78332
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Replaced blower wheel. All check ok at this time.

Near Blue Heron Dr, District D-01, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced FC led module. All checks ok at this time.

Near Peppers Ferry Rd NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced 5hermistors, evap cover, and control board. All checks ok."

Near Cravens Creek Rd SW, Roanoke, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWX600XW0 F7E1F7E7Found very weak motor. Needs motor and capacitor. ; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)

Near Hickory Falls Rd, Blue Ridge, VA 24064
Uriah B.

Uriah B.

DRYER MAYTAG MED5630HC0 "Replaced inlet thermistor, exhaust thermistor, and cutoff. All checks ok at this time. If callback, next step is control board."

Near Apple Harvest Dr, Roanoke, VA 24012
Chris S.

Chris S.

WASHER WHIRLPOOL WTW4816FW2 There are no error codes at this time. I did a diagnostic cycle and recalibrated the washer. Instructed customer on using the correct settings. Customer will observe.

Near Moomaw Ave NW, Roanoke, VA 24017
Chris S.

Chris S.

FREEZER WHIRLPOOL WRX988SIBM03 I was unable to recreate the noise while I’m here. From listening to the customer I think the noise may be coming from the refrigerant circulating in the sealed system but can’t be sure. Customer will observe.

Near Apple Blossom Cir, Roanoke, VA 24019
Chris S.

Chris S.

DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.

Near Autumn Wood Ln, Hollins, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The freezer temperature is at 5 degrees which it was set at 5 degrees. Instructed customer on temperature settings and ice production. Customer will continue to observe.

Near Read Mountain Rd, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found irregular frost pattern on freezer evap. Sealed system most likely has a leak. Chris suspects the evaporator. Quoted evap job as follows. Cx did not want to proceed with the work at this time. W10836706. Evap. 243.19W10843121. Drier. 36.92Labor. 349.99

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced led module. All checks ok at this time.

Near Lantern St, Roanoke, VA 24019
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW4855HW Wrong unit dispatched

Near Tanglewood Dr, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER KITCHENAID KDPE334GPS0 The garbage disposal has recently been installed and the drain cap wasn’t removed. I removed the drain cap and checked operation. All operations check ok.

Near Gabriels Mountain Trail, Roanoke, VA 24019
Chris S.

Chris S.

RANGE WHIRLPOOL WFE540H0AS1 Element has not come in yet. ; schdld next appmnt for 12/10 TUE 12-5

Near Karen Dr, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWB765FW3 Gearcase is noisy and has a bit of play in the main shaft. Will replace the gearcase. ; ordrng 1 W11393685 (GEARCASE )

Near River Ridge Ct, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 The water filter wasn’t installed properly. I installed the filter and checked operation. All operations check ok.

Near Camellia Ln NW, Christiansburg, VA 24073
Chris S.

Chris S.

DRYER MAYTAG MEDC215EW1 The dryer is reaching the expected temperature. I checked wire harness and secured with a wire tie. Advised customer to have the vent cleaned. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Ellett Rd NE, Christiansburg, VA 24073
Uriah B.

Uriah B.

REF WHIR n/a Merry XMas!

Near W Main St, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER MAYTAG MVWB835DW0 F9e1F9e2F0e5F7e0Did not behave quite right in manual test when put into drain. But went through diagnostics fine and behaved correctly after the first attempt. Drain seems ok at this time. Attempted to lock lid and nothing happened though all controls are working otherwise. Control locked lid after reset. Needs control and possibly lid lock.W10810403. Lid lockW11100602. ControlCx to call Maytag to see if they can help.

Near Lillydell Cir, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4850HW0 Found back felt gasket fallen off the drum. Needs new drum and bulkhead. Plan to come back dec 27th. ; ordrng 1 W10828431 (bulkhead) and 1 W10899578 (drum)

Near Tanglewood Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found power to control board, but no response from the board. Disconnecting UI from the board gave no drain response from the board either. No dc components seemed to be drawing too much from the board. Needs new control. Unit stopped before completing cycle. Would like drain on hand as well. ; ordrng 1 W10876537 (drain pump) and 1 W11305308 (cntrl-elec)"

Near Liberty Via NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 F8e1Checked wire harness connections. Checked operation in auto test cycle.. reset and recalibrated the unit. Hot water off to the unit. Cx trying to run on cold temp setting. ; used 1 WP8567668 (TIE) from stock

Near Gilford Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER CROSLEY VAW3584GW1 Valve had leak. Replaced valve. All checks ok at this time. Unable to test completely because no power or water access where unit was at time of service. ; used 1 W11210459 (VALVE) from stock

Near Williamson Rd NE, Roanoke, VA 24012
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDTA50SAHZ0 Needs upper rack adjusters. Ordering. ; ordrng 1 W10712395 (adjuster)

Near Juniper Valley Ln, Troutville, VA 24175
Uriah B.

Uriah B.

RANGE WHIRLPOOL JES9750AAS "12001656. Sensor.Temps reading below what they should be. Nothing showing wrong, but sensor most likely causing issue. Control is discontinued. Cx to observe after temp adjust."

Near N Battery Dr, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRS325FDAM02 Drain was clogged. Cleared drain and reinserted the bail arm on the icemaker. Cx to observe.

Near Cherryhill Cir NW, Roanoke, VA 24017
Doug M.

Doug M.

RANGE WHIRLPOOL WOS51ES4ES00 "Replaced thermal fuse at board,replaced oven control and thermal fuse in rear of unit due to shorting after self clean,tested unit operation checks ok ; pckd up 1 WP9759243 (thrmst-fix)"

Near Crystal Valley Cove, Little Rock, AR 72210
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Checked wire harness connections. Checked operation in fluff and in heated dry. Found unit operating as intended. Found that airflow was not optimal. Cleared duct and all checks ok.

Near Rose Hill Rd, Wytheville, VA 24382
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW7040DW0 "Inspected for damaged washplate,found teeth on washplate and on drive shaft are worn not allowing unit to agitate correctly,spanner nut and screw are also damaged due to rust,diagnosed to need washplate,gearcase,spanner nut and screw; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"

Near W Colonel Glenn Rd, Little Rock, AR 72210
Doug M.

Doug M.

M/W OTR UNKNOWN UMV1160CB3 "Replaced control panel and microcomputer due to only 30 second function was the only operation on unit,tested unit operation checks ok"

Near Scott St, Hot Springs, AR 71901
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 "Inspected unit for making knocking noise,performed service diagnostics found noise customer is hearing is the shifter pulling into place between agitate and spin,informed customer that this normal on this model,verified normal operation unit checks ok"

Near Holly Cove, Conway, AR 72034
Doug M.

Doug M.

FREEZER WHIRLPOOL WRF767SDEM01 "Inspected unit for fresh food section no cooling,performed temp test found 57.2 degrees in refrigerator and 7 degrees in freezer,performed service diagnostics found in step fresh food evaporator does not have frost pattern and capillary tube is vibrating at 2.97 amps,when valve switches to freezer full frost pattern on freezer evaporator then amp drops to 1.78,diagnosed to need compressor,three way valve and fresh food evaporator ; rqstng P&A on 1 W10779331 (compressor) and 1 W11116006 (evaporator) and 1 WPW10443217 (valve)"

Near Chalamont Way, Little Rock, AR 72223
Doug M.

Doug M.

DRYER MAYTAG MEDB855DW0 "Replaced main control and exhaust thermistor due to f4e3 error code air flow fault,tested unit operation checks ok ; pckd up 1 WP8577274 (thermistor)"

Near Rosans Ct, Little Rock, AR 72223
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS331SDHB00 "Inspected unit for refrigerant smell,did not find refrigerant smell,customer stated that he and his son can smell but wife couldn’t,did find the smell of plastic bags in the freezer from product,verified unit cooling correctly,operation checks ok"

Near Windsor Rd, Little Rock, AR 72212
Doug M.

Doug M.

RANGE WHIRLPOOL WFE770H0FZ2 "Inspected unit for burning,found bake element had shorted ,diagnosed to need bake element ; ordrng 1 W10779716 (elmnt-bake)"

Near Cerelle Dr, Little Rock, AR 72205
Doug M.

Doug M.

DRYER MAYTAG MEDB855DW0 "Replaced main control and exhaust thermistor due to f4e3 error code air flow fault,tested unit operation checks ok ; pckd up 1 WP8577274 (thermistor)"

Near Rosans Ct, Little Rock, AR 72223
Doug M.

Doug M.

N/A N/A WFW9050XW00 "Replaced bellow due to hole in bellow causing water leak,tested unit operation checks ok"

Near Legends Dr, Little Rock, AR 72210
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WTW4816FW2 Upon arrival checked unit out. Ran diagnostics on unit. Recalibrated. Instructed customer how to operate. No further issues at this time.

Near Woodstone Dr, Kerrville, TX 78028
Sherman  J.

Sherman J.

WASHER WHIRLPOOL LSE7806ACE Upon arrival customer said she bought a new set.

Near Oak Hill Dr, Kerrville, TX 78028
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT511SZDM Replaced freezer door. Leveled unit. Warmed up gasket and checked with light to make sure it is sealing good. No further issues at this time. Yes to survey and leave behind.

Near W Live Oak St, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Previous visit left the pressure hose not attached to the outer tub creating week. Reconnected to resolve issue. Unit tested good now.

Near Royal Hunt, San Antonio, TX 78250
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5540SQ0 "Checked washer found bad lid switch and agitator dogs, replaced parts checked operation unit is working normal now ; used 1 80040 (DOG AGITS), and 1 WP8318084 (SWITCH-LID) from stock"

Near Friar Tuck Rd, San Antonio, TX 78209
Douglas H.

Douglas H.

DRYER MAYTAG MED5630HC0 Tested unit everything tested good. Educated customer on usage of product. Yes to survey and leave behind.

Near Falls Cove, , TX 78015
Sherman  J.

Sherman J.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZQ0 Upon arrival ran diagnostics on unit. Lund compressor to be faulty. Customer said they’ll buy a new one.

Near Lower Crabapple Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Upon removal of drain pump found an obstruction within the old drain pump itself. After extraction drain pump functioned properly. Issue resolved. Used wire tie to secure wire harness.

Near Steeplebrook, Spring Branch, TX 78070
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMW2430DS01 Replaced panel. Part covered by 60 month warranty. Issue resolved. Collected payment at first visit. Survey prepped.

Near Auburn Ridge, Spring Branch, TX 78070
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HB1 Installed new vent for range handle. No further issues. Job complete.

Near Richland Hills Dr, San Antonio, TX 78251
Sherman  J.

Sherman J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arrival found dampener very noisy again. Checked everything around is good. Ran diagnostics on unit. Found no error codes or other issues. Ordered new dampener to resolve issues. ; ordrng 1 WPW10594329 (DAMPENER )

Near Soaring Eagles Dr, Fredericksburg, TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Found sock in drain pump filter removed filter removed sock cleared obstruction tested all operations normal went over survey and paper. All operations normal no leaks.

Near Weeping Willow, Cibolo, TX 78108
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Tested unit everything tested good. Found no issues or error codes. Marked as complete. Everything operating as designed with normal noise.

Near Circle Acres, Bulverde, TX 78163
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump. Ran unit through diagnostics. Passed all steps. Tested to complete. Unit is good to go.

Near Old Wagon, San Antonio, TX 78245
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320M0ES0 Checked range found screws and terminal block missing ordered; ordrng 3 3400029 (nut)s and 1 W10200660 (screw) and 1 W10245259 (block-term) and 1 W10465148 (screw)

Near Austin Hwy, San Antonio, TX 78209
Jim G.

Jim G.

DRYER WHIRLPOOL WED8500DC4 Determined faulty heating element. Contacted techline to ensure no other factors might be at play. Austin SR# 7726564008. ; ordrng 1 WP3387747 (element)

Near Villa Valencia, San Antonio, TX 78258
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced fill valve assembly. Unit operating properly at this time. Yes to survey.

Near Kirkhill Cove, San Antonio, TX 78260
Douglas H.

Douglas H.

DRYER MAYTAG MED5630HW0 "On call ahead customer stated same issues as before. Customer stated console appears to be shorted out now due to condensation, and still making noise. Customer asked to order parts and then come out with the parts. Ordering console and electronic control due to shorting. Ordering seal for noise reduction per service pointer. Console and seal are psp items. ; ordrng 1 W11310057 (console) and 1 W11316370 (cntrl-elec) and 1 W11401018 (SEAL)"

Near Las Campanas, Boerne, TX 78006
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FC3 "Checked outlet, it is good. Ran diagnostics and received a F7 E9 error code, locked rotor F9E2 Watering detected pump drive system problem, F0E3 overload. During service test mode the recirculating pump would not operate and and the low, mid or high spin mode would not actuate. This was discovered. Inducting Test 3b for drive system motor. Checked the J1-1 to J1-3 and got 8.8 ohms. J1-3 to J1-4 8.8 ohms, within spec. According to test 3b the main control needs to be replaced. I have ordered part. The resistance on the J4 connections for the drain pump are to high and out of spec. I have ordered a new drain pump. I used the proper procedure to remove the console but it damaged it. I ordered a replacement.; ordrng 1 W10727777 (pump-water) and 1 W11109974 (console) and 1 W11183368 (cntrl-elec)"

Near Bulverde Pkwy, San Antonio, TX 78259
Christian G.

Christian G.

WASHER MAYTAG MHW5630HC0 Issue stated by customer: washer shaking. Customer found leveling feet bent. Stated cabinet was also bent on bottom. Where leveling feet screw into.; ordrng 4 W10888529 (feet-lvlng)s and 1 W11352996 (CABINET)

Near N San Ignacio Ave, San Antonio, TX 78228
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF540PADM3 "Ran unit through diagnostics after fixing power issue. Wire nut come loose on power cord. Leak is not coming from dishwasher, leak is coming from garbage disposal. Unit is working as designed. House is not occupied."

Near San Antonio, TX 78245
Christian G.

Christian G.

WASHER MAYTAG MVWX700XW0 Gearcase/inner tub seized together. Need to order outer tub. Unit not spinning or agitating. Ordering actuator and screw/nut.; rqstng P&A on 1 W10324648 (tub-outer) and 1 W10759923 (nut) and 1 W10772621 (screw) and 1 WPW10006355 (actuator)

Near Rollingfield Dr, San Antonio, TX 78228
Justin  R.

Justin R.

REFRIGERATOR AMANA ASI2575GRS01 "Door is making a proper seal, no adjustments on door that I can make. Home is not occupied."

Near Big Valley Creek, San Antonio, TX 78254
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Verified issues. Ordered part. ; ordrng 1 WPW10249913 (gasket-fip)

Near U.S. Hwy 281 N, San Antonio, TX
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE304DSS0 Used adjusters but right rail and track wheels are cracked. Ordering all needed parts. Upper dish rack also had significant structural corrosion. Will return to repair. S_Code = S22916. ; ordrng 1 W10728863 (dishrack) and 1 W11259785 (track) and 1 W11259786 (track) and 4 WPW10195417 (lower roller asm)s

Near Grayhawk, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Found shifter error code removed rotor found oil on gear case and damage to clutch ordering both rescheduling 12/10; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE)

Near Columbia Dr, Schertz, TX 78108
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 David SR# 7726568836 Tech line referred me to service pointer W11092686DS-Code covers labor Ordered cover and harness which includes fan. ; ordrng 1 W10738349 (cover-evap) and 1 W11087438 (motor-evap)

Near Lazy Meadows, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Unit not cooling. Finding issue to be inefficient compressor and faulty 3 way valve. Ordering compressor and 3 way valve to resolve the issue. ; ordrng 1 W10779331 (compressor) and 1 W11036448 (solenoid)

Near Bandera Rd, San Antonio, TX 78254
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 "Active hinge is too damaged to fix, will need to order new hinge to fix issue. ; ordrng 1 W10299224 (hinge-door)"

Near Elounda, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW1 Issue was unit stoping when starting cycle. Found water valve was not letting hot water through not allowing washer to work. Unit is spinning. Replace control board and valve. Ran diagnostics and quick cycle. Unit working fine. Job complete ; used 1 W11210459 (VALVE) from stock

Near Huebner Rd, San Antonio, TX 78258
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Ptrap has been replaced but the refrigerator compartment door received is the wrong door! Correct part number and description on box label (LW10672970, BLACK refrigerator compartment door) but received stainless steel door. Need correct door!; ordrng 1 LW10672970 (dor-fip)"

Near Marbach Oaks, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Spoke to Joel on tech line SR 7726545437 advised him on what had already been done with dryer being set horizontally and straightened out capillary tube advised him noise is still present can here noise at some distance from unit he said those are normal refrigeration noise and nothing else can be done. Spoke to customer told him that this is normal and unit working as designed per Whirlpool.

Near Kitty Hawk Rd, Universal City, TX 78148
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4955HW1 "Checked washer found no error codes during testing , heard noise coming from wash basket. Found loose change in between tub and basket. Removed debris no noise. Job complete."

Near Woodstone Dr, San Antonio, TX 78230
Steven G.

Steven G.

WASHER MAYTAG MVWB865GC0 "Checked washer customer complaint of fabric softener cup full of water, found lots of soap residue in cup not allowing to siphon correctly, showed customer how to remove dispenser and clean, ran short cycle checked everything is working properly"

Near Border Mill, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Service plan number 328483671. Issue is refrigerator evaporator frozen over. Ordering control board, UI console, fan. Needs Auth. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support), states that autho needed"

Near Hovingham, San Antonio, TX 78257
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Checked refrigerator found unit not cooling, checked pressures found very low on freon, went over both. evaporators, condenser and compressor tubing found no leaks anywhere, leak is in cabinet and cannot be fixed customer to buy new Refrigerator"

Near Galit Cove, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked refrigerator found no water through dispenser good water to ice maker determined bad water inlet valve and control board due to ice maker not dispensing Ordering new valve and board.; ordrng 1 W10867574 (cntrl-elec) and 1 W10913947 (valve)

Near Burwick Dr, San Antonio, TX 78230
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH32519HB3 "Light will not go off, need to order control to fix issue. ; ordrng 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD )"

Near Victory Row, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked refrigerator freezer found ice build up on fan causing it to make noise defrosted refrigerator working as designed. Found gasket damaged causing frost build up.; ordrng 1 W10248749 (gasket-fip)

Near Lakefield St, San Antonio, TX 78230
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIC18NNXS0 "Checked ice maker found pumps not working, replaced both pumps and cleaned tubing and ran cleaner checked operation unit working normal now ; used 1 WP2313628 (PUMP), and 1 WP2313705 (PUMP) from stock"

Near Winding Way, San Antonio, TX 78232
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KODE300ESS01 "Customer complaint is that the ovens do not cook well. Top oven temperatures were erratic and lower oven temps were too cold. There is a service pointer for this unit for oven temps. Ordering that plus additional oven sensor for double oven. Customer wants to look at other ovens, parts are P&A. ; rqstng P&A on 1 W11087457 (console) and 1 WP74008369 (sensor- ov)"

Near Pax Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Customer stated that the unit is operating at nominal temperatures, but it creates a loud buzzing noise periodically. Found issue to be a loud evaporator fan motor. Ordering parts to resolve issue.; ordrng 1 WP2315549 (evap fan motor)"

Near Brae Ridge Dr, San Antonio, TX 78249
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDTM804ESS2 Drain hose was clogged. Unclogged and unit drained properly. No further issues at this time. Yes to survey.

Near Las Lomas Blvd, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHB0 Issue was units lower arm not working. Found broken arm Ordering new part. ; ordrng 1 W10448645 (arm-spray) and 1 W10491331 (lwr dishrack)

Near Fawn Oak, San Antonio, TX 78232
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is that the unit is not rinsing the dishes and there is still soap suds in the unit when complete. Entered diagnostics and found no error codes. Automatic test did not produce any water. Pump is humming but nothing is happening inside of the unit. Need to order pump and motor assembly.; ordrng 1 W11025157 (pump&motor)

Near Richland Hills Dr, San Antonio, TX 78251
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL ED5GVEXVD03 ICEMAKER not making any ice. Replaced ICEMAKER with truck stock . Tested unit everything working properly. Quoted customer 331.74 for all cost. Customer wanted to proceed with repair. Collected all cost. ; used 1 WPW10190965 (ICE MAKER) from stock

Near Woodbridge Way, San Antonio, TX 78257
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE515S0ES2 Last tech found faulty control. Replaced control to resolve the issue. Unit performing as designed now. No further issues at this point.

Near Talavera Ridge, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Found control board not screwed into console and start button not making contact with control. Installed board correctly and used screw from van to secure all all operations normal recalibrated unit and advised of survey and paper.

Near Silver Rose, Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW0 Reseated wash ring and leveled unit but washer still rattles loudly during spin. Ordered suspension and scheduled return visit.; ordrng 1 W11130356 (suspension)

Near Pointe Loop, Cibolo, TX 78108
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBS104ESS02 Determined right set of interlock switches were stuck. ; ordrng 1 461967750494 (support) and 1 WPW10128850 (arm)

Near Lazy Meadows, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Evaporator fan motor is faulty. Will order and return. ; ordrng 1 WP2315539 (motor-evap)

Near Park Rd 31, Spring Branch, TX 78070
Shawn W.

Shawn W.

COOKTOP ELECTRIC JENN-AIR JGD8430ADB Found that the screws to the front right burner plate assembly were rusted and stripped out (Picture included). The igniter is missing and probably fell down into the cavity. There is another rusted out screw on the back left burner assembly as well. I can complete the job but will have to get some special tools to bore out the screws to get them out. I explained to the client that I would have to return at a latter date. And that until I get down in there I will not know for sure what parts if any would be needed. I have ordered the parts I think I might need and will return to vendor what is not needed or used. I also explained to her that we will change out the needed screws.; ordrng 1 74009336 (igntr-surf) and 1 74009337 (screw) and 1 74009337 (screw) and 1 74009337 (screw) and 1 74009337 (screw) and 1 74010858 (switch- sp)

Near Aztec Mission, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is unit is dispensing ice by itself. Found defective ice bin and replacing UI as well ; ordrng 1 W11169239 (cntrl-elec) and 1 W11196076 (ice-contnr) and 1 W11231385

Near Mountain Pl, San Antonio, TX 78259
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint is that the incorrect adjusters were installed. Checked adjusters, they are working as intended. I could raise and lower them easily. Customer was not present, however I instructed babysitter on proper use and asked her to show customer when she returned."

Near Winecup Hill, San Antonio, TX 78256
Devon F.

Devon F.

WASHER WHIRLPOOL MVWB835DW4 Customer complaint was unit not agitating well upon arrival tech noticed it was way too many clothes in unit got error code F0E3 for overload instructed customer about too many clothes in washer. Unit is operating as designed.

Near Chalet Dr, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX988SIBM01 SEALED SYSTEM TECH IF APPROVED Found ball of ice in FC evaporator over cap tube and suction line unit OOW spoke to SG he advised that needs UV dryer to find leak labor would be and after leak is found cost to repair unit if leak is found in evaporator service good 90 days. ; rqstng P&A on 1 WPW10143759 (dryer)

Near Turncreek Ln, Schertz, TX 78154
Richard G.

Richard G.

DRYER WHIRLPOOL MEDB765FW0 Replaced door switch. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Creekshore Cove, San Antonio, TX 78254
Shawn W.

Shawn W.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 "There is definitely some waves in the bottom of the liner. Unfortunately, the liner according to the parts list is unserviceable. I called Tech-Line and talked to Kathy. She informed me that Whirlpool considers this cosmetic and that is only covered for 30 days, but explained that the client can talk to customer service. I explained this all to the client and they understand. File Number 7726571543"

Near Estacado, San Antonio, TX 78261
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHEN AID KDTE104ESS4 Issue is unit not cleaning dishes. Found sump motor not working. No letting enough water through arms. Ordering new parts. ; ordrng 1 W10902006 (cntrl-elec) and 1 W10917110 (pump&motor)

Near Clover Ridge St, San Antonio, TX 78232
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4850HW1 Installed new cam and basket. Noise is gone. Could not recreate noise issue. No further issues. Tested to complete.

Near Patton Blvd, San Antonio, TX 78237
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB Complaint is marking on cooktop surface. Marking is food soil. Advised customer to use cooktop cleaner to remove soils. Performed customer instruct. Job complete.

Near McQueeney, TX
Devon F.

Devon F.

DRYER WHIRLPOOL LG711XPNO Customer complaint was unit would squeak upon arrival tech could not find model on ServiceMatters customer was very nice and said she would like to cancel service because she already figured we wasn’t going to be able to find unit because it’s very old. Unit is operating as designed.

Near Bluffridge St, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

DISHWASHER JENNAIR JDB9800CWS1 Checked dishwasher found control board and control panel not responding. Good voltage to unit ordering new control board and control panel. Both parts covered under limited warranty. Contacted marcone control panel is on back order no eta. Collected service call fee ; ordrng 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl)

Near Happy Trail, Shavano Park, TX 78231
Shawn W.

Shawn W.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "I put the valve on and the water started flowing. Then I realized that the ice compartment started filling up with water and would not drain. I called Nik and he explained that if I kick the auxiliary pump that it should start draining. He told me this was an indication of the auxiliary drain pump going bad. I sent him a picture of the drain configuration and since it drains into the floor, that we could bypass the auxiliary pump, cit the drain hose to about two feet and use gravity to drain. The problem is getting a horizontal flow out of the ice bin. It was causing the connection I pulled off the bottom of the drain hose to bunch up. There must be an adapter and I will look up the part to see if it exists. I also noticed that the actual water line is now leaking slowly at the input to the unit, perhaps from my multiple times at the house or just regular wear and tear. This will have to be replaced. I do not see a part for this. Do not see the

Near El Chamizal, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 "Tested unit checked for any mind of cause of stains found reddish tint when filling, removed supply lines found reddish tint in water coming from supply lines in to unit called tech line reported findings spoke to Scott sr 7726571455. He advised this will cause issue since clothes have same color stains (see attached pictures of stain in discoloration of water in basket and rust marks on outside threads of valve. Unit working correctly customer has water issue."

Near S Palo Alto Dr, Floresville, TX 78114
Steven G.

Steven G.

DRYER MAYTAG DG482 "Checked dryer found unit not heating, found bad igniter ordered ; ordrng 1 4391996 (ignitor flat wp)"

Near Link, San Antonio, TX 78213
Tommy B.

Tommy B.

DRYER WHIRLPOOL LDE8416ACE Customer stated that the unit is making a loud noise during operation. Could not duplicate the sound. Removed the front panel to inspect moving parts. Belt and motor are fine. Unit testing good now. Collected service call.

Near Amble Trail, San Antonio, TX 78249
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Checked unit. Water not getting to ice maker. Ordered water inlet valve. Quoted 236.31 for p&l. Collected 113.66 for service call.; ordrng 1 W10349187 (WATER VALVE)

Near Villa Toscana, San Antonio, TX 78260
Ivan B.

Ivan B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Checked dishwasher. Unit not filling. Water is running when hose is disconnected from fill valve. Fill valve not operating properly. Ordered replacement. Rescheduled 12/9. Customer would like afternoon appointment.; ordrng 1 W10327249 (FILL VALVE )

Near Player Oaks, San Antonio, TX 78260

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