We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Cibolo, TX 78108
Daniel
Job Details: 03/22/2022
Customer reported washer not spinning/agitating correctly. After inspection found error codes F7E9(locked rotor), F7E4(motor drive module over voltage), F1E2(main control fault), and F6E2(communication error). Called techline and ran multiple tests. Found that washer would agitate, spin, and drain correctly. Found that the only thing washer would not do was fill with hot old cold water. Made sure the water valves were turned on the wall. Whenever trying to get washer to fill you could hear the water valves hum but valves were not dispensing water as they should. Techline recommended replacing water valves as that could cause various issues and error codes on unit. Valve has already been ordered waiting for part to be received. SR 77332383375
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/22/2022
Grid cUtter popped again so that is needed again. ; ordrng 1 W10919199 (Grid cutter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Spring Branch (unincorporated community), TX 78070
Jim G.
Job Details: 03/22/2022
Replaced drip pan. Cover was not damaged or warped therefore not used. Issue is resolved.
We serviced a
KITCHEN AID RANGE
Model KGCU483VSS02
Near San Antonio, TX 78221
Jay
Job Details: 03/22/2022
Wrong burner heads ordered. Ordering correct burner heads. ; ordrng 2 W11106799 (Burner head)s
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Kerrville, TX 78028
Garry
Job Details: 03/22/2022
Customer complaint of washer not filling with water. Arrived and found the following stored fault codes: F16 & F12. Upon review of WP Tech Sheet, with and without engineering code, these fault codes were not included in the documents. According to Techline (SR#7733245540 Scott), WP has a bulletin which dictates any machine displaying unpublished error codes must have Timer/CCU replaced. Ordering Timer/CCU (W11574590) to resolve issues. THIS IS A STACKED WASHER & DRYER IN A VERY TIGHT ENCLOSURE. TECH WILL NEED HELPER TO REMOVE AND REINSTALL UNITS. Timer/CCU showing OOS. Please schedule for soonest availability once parts arrive. ; rqstng P&A on 1 W11574590 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kerrville, TX 78028
Garry
Job Details: 03/22/2022
Original customer complaint of Door Closure/Cam missing from left refrigerator door. Arrived today with replacement Cam/Closure and discovered it would not fit in the door. As per Techline (SR#7733244250 Chris), there must have been some manufacturing/assembly error and we are to replace the left door. Ordering 1 Door (LW11222545) to resolve issue. Also ordering Mullion (WPW10624450), 2 screws for Mullion (W10854958), 1 Door Stop/Bracket (WP2183805), and 1 Screw for Door Stop/Bracket (WP681249) in the event that these parts wont swap over from the door we are replacing. Rescheduling Cam/Closure & Thimble for our return, just in case new door doesnt come with these parts. As per WP Parts Diagram, door should come with gasket. Door shows OOS. Please schedule for soonest availability once parts arrive. ; rqstng P&A on 1 LW11222545 (Door (left/stainless)), ordrng 1 WP2183805 (Bracket) and 1 WP681249 (Screw) and 1 WPW10624450 (Mullion (grey)) and 2 W10854958 (Screw (mullion))s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78249
Chris S.
Job Details: 03/22/2022
Customer stated dishwasher still leaking found issue to be bottom seal on door panel ordering part.; ordrng 1 W11252794 (seal)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kerrville, TX 78028
Garry
Job Details: 03/22/2022
Customer complaint of DW not draining. Arrived to find F9E1 (drain failure) & F10E2 (wax motor failure) stored fault codes and water standing in cabinet from previous wash. Ordering Wax Motor (W11416460), and Vent Gasket (W11545539) to resolve issues. Drain Pump(W11412291) has already been ordered & has not yet been received. Upon return, I will also be disassembling Pump Assembly in order to ensure Filter Assembly inside isnt clogged with debris, as this could also facilitate intermittent drain failure. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11416460 (Was Motor) and 1 W11545539 (Vent Gasket)
We serviced a
WHIRLPOOL WALLOVEN
Model IBD350DS04
Near San Antonio, TX 78209
Garry
Job Details: 03/22/2022
Customer complaint of oven door locked and oven not powering on. Previous visit found faulty Thermal Fuse. Replaced Thermal Fuse (WPW10545291) and returned unit to operation. Unit testing good, job complete. No further issues at this time.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS06
Near San Antonio, TX 78255
Drew
Job Details: 03/22/2022
Upon arrival removed unit with helper to install light. Installed light and tested it, it worked. The customer said he still had issues with the door lock both catching. Called tech line and tech Sr#7733237821 from Joel. Came to the conclusion the unit is non repairable due to wrinkle on frame causing about a mm gap by the right door switch.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78234
Garry
Job Details: 03/22/2022
Previous visit found faulty Console. Replaced Console (W11561182) and returned unit to operation. Unit testing good, job complete. No further issues at this time. P&L covered by 1yr manufacturers warranty (see quick pic attached.)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH32519HZ5
Near Bulverde, TX 78163
Jim G.
Job Details: 03/22/2022
Anthony Sr# 7733240611 determined cap and transformer also malfunctioning. ; ordrng 1 W11446747 (Transformer) and 1 W10850446 (Cap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Bulverde, TX 78163
Jim G.
Job Details: 03/22/2022
Verified proper function. Ran diagnostics and verified voltage at heater. No other issues at this time.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ-4
Near Schertz, TX 78154
Daniel
Job Details: 03/22/2022
Customer reported light bulb out and vent fan not functioning. Replaced light bulb and light is now working properly. When testing vent hood found that vent would hum low-loud depending on the variable of speed you tried putting on. I know the fan is getting power since I am hearing the humming. Ordering fan motor and requesting second man for next visit. Will return with part to repair. Sr7733236995; ordrng 1 W10918298 (Fan motor) and 1 W11230994 (Cooling fan motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78254
Sebastian
Job Details: 03/22/2022
I found that the unit was humming but not draining water verify no clogs in the tubing even with unit completely disconnected from the sink still will not drain on its own or in diagnostics ordering a control as changing out the pump did not resolve this issue. Control on back order; ordrng 1 W10876537 (Pump)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS04
Near San Antonio, TX 78213
S
Job Details: 03/22/2022
Reordering filter head and ordering 1 W10420083 water valve in case of part needed. Advised customer that the unit works as designed. That there could be a water flow issue from the the water heater hookup to the unit. Advised customer to get the units main supply line checked for blockages. ; ordrng 1 W11346623 (Water filter head) and 1 W10420083 (Water valve)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF305ESS02
Near San Antonio, TX 78209
S
Job Details: 03/22/2022
Upon arrival customer stated that unit would leak from the filter area. Verified a cracked water filter head. Ordering 1 W11308018 Water filter head to resolve issue. ; ordrng 1 W11308018 (Water filter head)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near San Antonio, TX 78261
Jim G.
Job Details: 03/22/2022
I verified icemaker. Replaced machine. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Converse, TX 78109
Chris S.
Job Details: 03/22/2022
Replaced broil tested unit everything working properly.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Kingsville, TX 78363
Adam
Job Details: 03/22/2022
Installed heating element and thermostat tested unit issue resolved
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Taft, TX 78390
Michael
Job Details: 03/22/2022
F7E7 motor unable to reach target RPM. Called and spoke with Chris at whirlpool tech line SR7733238206, I told him what Id done previously and there were no visual leaks but the customer is now saying its only on the bulky setting that it leaks, told him about the error code, said its possibly due to oversized load. He said the only thing we could do is have the customer start a wash cycle on bulky and come back. I had the customer start a wash cycle on bulky and waited for it to fill, inlet valve cut off and it started agitating, asked the customer to keep an eye on it, I will come back. The customer said it leaked a small amount of water on the left side when the wash cycle rinsed and and went into the spin cycle. I removed the back panel and was able to see water leaking from the top on the back left corner. I lifted the top panel and removed the tub ring to make sure there was no clothing causing obstruction. It looked like the tub ring was put in wrong, looked on the parts list, the back of the ring needed to go to the front, put it in correctly and ran a bulky cycle. No visual water leaks this time, at this time the appliance is working normal
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Corpus Christi, TX 78418
Adam
Job Details: 03/22/2022
Installed lid lock calibrated unit ran verification cycle issue resolved. Product is out of warranty and customer was charged a total of 283.96 For both parts and labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Ingleside, TX 78362
Michael
Job Details: 03/22/2022
I called the customer enroute, he said to cancel, he bought a new one.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Portland, TX 78374
Michael
Job Details: 03/22/2022
I called and spoke with the customers, they are not at home and need to reschedule, reschedule the customer for next available day. The customer said it has F1E0 control failure error code, may need the control; schdld next appmnt for 3/29 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Corpus Christi, TX 78415
John L.
Job Details: 03/22/2022
Inspected unit, took temperature readings. Freezer reading temperature of 5? and fridge section reading temperature of 20?. Found damper is not closing Nor working on unit, will need to replace damper to resolve issue.; ordrng 1 W10745484 (damper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Corpus Christi, TX 78410
Adam
Job Details: 03/22/2022
Customer complaint of unit not powering on. Inspection of unit shows control board not responding. Replace control board tested unit issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Corpus Christi, TX 78415
John L.
Job Details: 03/22/2022
Inspected unit, drainage hose is completely missing. Will need to replace to resolve issue.; ordrng 1 W10763078 (hose)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78414
John L.
Job Details: 03/22/2022
Burning smell customer was detecting was due to airflow restriction, too much exhaust hose at rear of unit was bunched up and pinched off. Shortened exhaust line and adjusted unit so that exhaust may exit in a more efficient manner. Issue on this unit has been resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS04
Near Port Aransas, TX 78373
John L.
Job Details: 03/22/2022
Took temperature readings in freezer and fridge, 0 freezer! 33 fridge.Called Techline and spoke with Andrew, gave Andrew issues with unit and what has been done to resolve issues so far. Tagline advised to look around entirety of unit for any issues like gaps any door issues any gasket issues. I was able to find a few areas for cabinet and body had gapping issues anticline advised to replace freezer door and rails as freezer door may be sagging. Ordering components to resolve issue on this unit.7733241913; ordrng 2 13055901 (slide)s and 1 W10330994 (bracket) and 1 W10330995 (bracket) and 1 12977880S (dor-fip ss) and 1 W10443320 (gasket-fip) and 2 WP482338 (adhesive)s
We serviced a
AMANA DRYER
Model NED5800HW1
Near Ingleside, TX 78362
John L.
Job Details: 03/22/2022
Installed new drum, tested after installation. Issue on this unit has been resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Corpus Christi, TX 78410
Adam
Job Details: 03/22/2022
Replaced cam actuator and belt calibrated unit issue resolved
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Robstown, TX 78380
John L.
Job Details: 03/22/2022
Installed valve, recalibrated unit. Ran test to verify functions of valves, unit is functioning as designed. Issue has been resolved.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB07
Near Robstown, TX 78380
Adam
Job Details: 03/22/2022
Customer complaint of unit making strange noises running for three seconds and then stopping. Inspection of unit shows no error codes and Ill functions to work. The further inspection shows installer left pieces on the microwave that state to remove before operation. After removing plates that cover air intake noise has stopped and warming operates is normal. Issue resolved
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Kingsville, TX 78363
Adam
Job Details: 03/22/2022
Installed heating element and thermostat tested unit issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Taft, TX 78390
Michael
Job Details: 03/22/2022
Installed the control box, 37-40 degrees in the RC. I was unable to pull out the thermistor far enough to splice it in. I called and Spoke with Andy SR7733240284, asked if he knew how to pull it out, he said if its too hard to pull out I could break it. Had me test the thermistor at the control box, it shows to be good. The appliances is worth normal at this time.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Taft, TX 78390
Michael
Job Details: 03/22/2022
F7E7 motor unable to reach target RPM. Called and spoke with Chris at whirlpool tech line SR7733238206, I told him what Id done previously and there were no visual leaks but the customer is now saying its only on the bulky setting that it leaks, told him about the error code, said its possibly due to oversized load. He said the only thing we could do is have the customer start a wash cycle on bulky and come back. I had the customer start a wash cycle on bulky and waited for it to fill, inlet valve cut off and it started agitating, asked the customer to keep an eye on it, I will come back. The customer said it leaked a small amount of water on the left side when the wash cycle rinsed and and went into the spin cycle. I removed the back panel and was able to see water leaking from the top on the back left corner. I lifted the top panel and removed the tub ring to make sure there was no clothing causing obstruction. It looked like the tub ring was put in wrong, looked on the parts list, the back of the ring needed to go to the front, put it in correctly and ran a bulky cycle. No visual water leaks this time, at this time the appliance is working normal
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS00
Near Alexander, AR 72002
Micheal
Job Details: 03/22/2022
Inspected unit and found ice maker losing power at external drain pump. Ordered W10825875.; ordrng 1 W10825875 (Pump)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Malvern, AR 72104
Blake D.
Job Details: 03/22/2022
"Replaced spark module check voltage pin 6 to 4 got 120 v, tested orange to red dcv got 10, tested resistance to the valve got 215 resistance, after testing now the unit ignites during bake, unit operation checks okay"
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Searcy, AR 72143
Chad
Job Details: 03/22/2022
Installed basket to replace one with busted bottom
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Little Rock, AR 72205
Jeff N.
Job Details: 03/22/2022
Freezer froze up when I arrived. Took pics. Put in diagnostics. Defrost sensor reads open. Changed thermistor and defrosted. Ohmed out heater checks good. Put in manual defrost checks good.; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/22/2022
"Inspected unit for not making ice, ran test 45 no wtaer, used a steamer then ran test 45 unit filled with water, also ran test 56 no error and ran test 57 unit did a harvest cycle, after steaming the reservoir the door switch would read on, called tech line spoke with Bruce, ran test 16 left door shows as closed but test 17 did not, disconnected p1 and p2, tested resistance yellow wire to black, found .2 resistance, after disconnecting the right door switch and reconnected it the door alarm went away, put unit back together and tested unit test 16 and 17 show has close, unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/22/2022
"Replaced motor EVAP ran test 3 fan now comes on, customer informed me the bail arm is missing from ice maker, looked everywhere for the bail arm unable to locate it, customer informed me that they took it out and miss placed it, diagnosed to need bail arm; ordrng 1 W11559683 (Bail arm)"
We serviced a
WHIRLPOOL RANGE
Model MER6772BAW
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/22/2022
"Inspected unit for control locked out, pulled the tech sheet out from the back tried to u lock the control by pressing auto set and 4, the unit just pops the error code control lock out, diagnose to need control 74006213 part is NLA customer paid sc ($119.36) using card ending 0034"
We serviced a
WHIRLPOOL KITCHEN
Model KODE500ESS
Near Bradford, AR 72020
Chad
Job Details: 03/22/2022
"Inspected unit for f6e6 and f6e9 errors, checked continuity between p1 and j4, continuity found, found broken capacitor on board without power, diagnosed to need controls due to broken spot and per tech sheet; ordrng 1 W10801665 (Control) and 1 W11179310 (Control with power)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Bald Knob, AR 72010
Chad
Job Details: 03/22/2022
"Inspected unitcfor not making ice, found icemaker shut off, turned on and unit cycled, operation checks ok, collected check #1915 for $118 and 27 cents change"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Judsonia, AR 72081
Chad
Job Details: 03/22/2022
"Inspected unit for continuously running, found timer to sit still, diagnosed to need timer; ordrng 1 W10857612 (Timer)"
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706EBS01
Near Little Rock, AR 72223
Micheal
Job Details: 03/22/2022
"Ran diagnostics and everything checked normal except icemaker fill. Fill valve was cycling but no water coming through. Tested water through the door which was a little weak. Removed and reinstalled filter numerous times and water dispenser pressure doubled. Customer is going to buy a new filter, replace it and call back if problem repeats itself. Collected $118.81 by ck 165.."
We serviced a
KITCHENAID BELLA
Model KRFC704FBS00
Near Benton, AR 72019
Blake D.
Job Details: 03/22/2022
"Inspected unit for the filter door not closing, and both shelfs missing/damaged, found that the filter door latch is damaged, also found the shelf on the ice door is damaged, and the shelf on the right side missing, diagnosed to need filter housing, ice shelf and right door shelf; ordrng 1 W10887799 (Ice door shelf) and 1 W10887801 (Door shelf bin) and 1 W11347069 (Filter hosuing)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Benton, AR 72019
Blake D.
Job Details: 03/22/2022
"Inspected unit for not heating, tested unit with the door open found the element to come on, tested voltage found 240 120 120,used a prob to test temp, on high settings temp went up to 171 down to 123 F, temperature did not go over 171 or under 123, also tested the exhaust 171-123 F checked the vent to the out side found no air coming from the unit to the outside, informed customer to call vent cleaning to clear the vent out"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ward, AR 72176
Chad
Job Details: 03/22/2022
"Inspeted unit for excessive shaking during cycle, ran service diagnostics, no errors present, ran test cycle, cycle completed no errors, ran manual high speed spin, no excess vibration, advised cx on proper usage and settings"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Cabot, AR 72023
Chad
Job Details: 03/22/2022
"Inspected unit for not cooling, arrived to find freezer hot and fans running, attempted to run service diagnostics, compressor would not kick on, found start device not working, replaced device from truck stock , compressor kicked on and started cooling, ; used 1 8201786 (Start device) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cabot, AR 72023
Chad
Job Details: 03/22/2022
"Inspected unit for snagging clothes, found bur on lower basket wall, ceramic coating missing as well, diagnosed to need basket ; ordrng 1 W10554251 (Basket)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM0
Near Austin, AR 72007
Chad
Job Details: 03/22/2022
"Inspected unit for broken filter door and torn chute gasket, obvious Broken door and lose gasket, diagnosedsed to need gasket and door, replaced door, ordered gasket, paid in full; ordrng 1 WPW10287601 (Chute gasket)"
We serviced a
WHIRLPOOL KITCHEN
Model GU2400XTPB6
Near Little Rock, AR 72211
Micheal
Job Details: 03/22/2022
"Inspected unit and found rinse aid dispenser full of water, replaced dispenser provided by customer. Collected $197.78 by cc 6675. Tested for leaks and proper operation"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Little Rock, AR 72204
Micheal
Job Details: 03/22/2022
"Customer complaint no operation, just dead....found correct voltage into control but not out..ordered W11170317.; ordrng 1 W11170317 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Little Rock, AR 72204
Micheal
Job Details: 03/22/2022
Replaced warped drum due to thumping sound. Tested unit and found operation normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Little Rock, AR 72210
Micheal
Job Details: 03/22/2022
"Customer instruct. Instructed customer on fill levels, agitate and spin. Explained lid lock and cycles. Ran diagnostics and found unit operating normally."
We serviced a
MAYTAG DRYER
Model MEDB955FW0
Near Cibolo, TX 78108
Daniel
Job Details: 03/22/2022
Customer reported noise and vibration when dryer in use. After inspection found that blower wheel was clogged with lint, broken wheel, and faulty drive motor causing poor spin. Tried replacing wheel but wheel was fused on. Broke wheel off but could not get the threading off the drive motor shaft. Ordering drive motor which is covered by a 10 year warranty. Also ordering blower wheel. ; ordrng 1 W11448775 (Drive motor) and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78215
S
Job Details: 03/22/2022
Upon arrival customer stated unit would make a squealing noise when spinning and would not drain properly. Ordering W10870910 gear case, W10721967 splutch kit, W10006384 drive belt, W10775446 drain pump to resolve issues ; ordrng 1 W10870910 (Gear case) and 1 W10721967 (Splutch kit) and 1 W10006384 (Drive belt) and 1 W10775446 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Boerne, TX 78015
Drew
Job Details: 03/22/2022
Upon arrival found the load n go to not have any communication with the unit causing it to do nothing. Ordering load n go assembly, tray, and a ui to resolve issues ; ordrng 1 W11413407 (Load n go) and 1 W11413340 (Load n go tray) and 1 W11478525 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78222
Jesus C.
Job Details: 03/22/2022
Cleared frost from fresh food evap. Installed new evap fan. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/22/2022
Tested unit. Found fill tube blocked for ice maker. Cleared fill tube. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78232
Daniel
Job Details: 03/22/2022
Arrived to replace recalled heating element. Installed new heating element. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/22/2022
Tested unit. Not washing. Found bad sump pump and control. Will replace both. ; ordrng 1 W11087226 (Control) and 1 W11025157 (Sump)
We serviced a
WHIRLPOOL VENT HOOD
Model WVW51UC0LS
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/22/2022
Tested unit. Fan motor making noise during testing. Will replace motor. Chimney scratched also. Will replace chimney and motor. ; ordrng 1 WPW10291577 (motor) and 1 W11328682 (Chimney)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS
Near San Antonio, TX 78224
Jay
Job Details: 03/22/2022
Replaced fan. Unit working.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH75021HZ1
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/22/2022
Complaint is noise during vent hood on. Unit is out of warranty. Customer will contact if they wish to continue repairs. Blower might be needed for next visit.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/22/2022
Use authorization W124as1fpl1. Confirmed model and serial. Will need to replace front door glass. Pn W11176456; ordrng 1 W11176456 (Door)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS03
Near San Antonio, TX 78258
Sebastian
Job Details: 03/22/2022
Parts not delivered rescheduled ; schdld next appmnt for 3/24 THU AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/22/2022
Tested unit. Leaking water from heater under unit. Replaced heater. No leaks during testing. Job complete.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78258
Sebastian
Job Details: 03/22/2022
Replace harness as per last technician found that the brackets in the freezer section or completely broken and not letting the door close correctly ordering parts; ordrng 1 W11131390 (Bracket left) and 1 W11161915 (Bracket r)
We serviced a
JENN-AIR COOKTOP GAS
Model JGCP536HL00
Near Comfort, TX 78013
Drew
Job Details: 03/22/2022
Upon arrival tried to adjust burner with low flame issue. Adjustments did nothing. Ordering manifold, burner head, and both orifices to resolve issue. Manifold is OOS ; ordrng 1 W11333176 (Manifold) and 1 W11319683 (burnr-head) and 1 W10892422 (Orifice) and 1 W10892435 (Orifice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Boerne, TX 78006
Drew
Job Details: 03/22/2022
Replaced clip and thermistor to resolve issues. No further issues at this point. Advised customer if issue happens again to contact us immediately
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near Spring Branch (unincorporated community), TX 78070
Jim G.
Job Details: 03/22/2022
I verified a loose gas connection. Tightened. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Castroville, TX 78009
Jay
Job Details: 03/22/2022
Arrived at unit and found a 2-3 pound ball of ice on upper right back panel. Removed ice and panel and found another ball at the same spot near the evaporator supply line. Cleared ice. Checked amp draw and got .11. Should be 1.0. Unit is in warranty ; ordrng 1 W11209866 (Compressor) and 1 Wpw10143759 (Dye drier)
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JED3430GB01
Near San Antonio, TX 78230
S
Job Details: 03/22/2022
Upon arrival customer stated that the units glass of the cooktop was coming off from the adhesive. Verified the bottom right corner was lifted and separated from the adhesive. Ordering 1 W10796747 cooktop to resolve issue. Customer stated they want a Jenn Air or Whirlpool certified installer to install the unit if possible. ; ordrng 1 W10796747 (Cooktop)
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW2730DS03
Near San Antonio, TX 78228
Sebastian
Job Details: 03/22/2022
According to registration unit should have five year coverage on parts only as customer has a good description of only one issue being the stuck button error code we are opting to return with the control I am giving a discount on labor because of this, unit does not need to be fully removed, 75 labor 124 service fee, will be due on return . Parts team to reach out; rqstng P&A on 1 W11236888 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/22/2022
Tested unit. F1e2 error. Ran diagnostics test. Will not spin. Following service matters. Will need new control. ; ordrng 1 W11170319 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Boerne, TX 78006
Drew
Job Details: 03/22/2022
Ordering heater for unit ; ordrng 1 W11537778 (Heater)
We serviced a
JENN-AIR COFFEE MAKER
Model JJB6424HL
Near Boerne, TX 78006
Drew
Job Details: 03/22/2022
Upon arrival found the reservoir to be leaking, ordering new to resolve issue. Reservoir is OOS ; ordrng 1 W11363140 (Reservoir)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ3
Near Cibolo, TX 78108
Chris S.
Job Details: 03/22/2022
Replaced magnetron transformer filter board interlock top interlock bottom to see unit everything working as designed for the issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near San Antonio, TX 78257
Sebastian
Job Details: 03/22/2022
Found the control lock on the unit is stuck cannot take unit out of control lock mode needs ui. Needs two men to be taken down maintenance agreed to help. Service fee due full estimate sent to the retreat at the rim; schdld next appmnt for 3/29 TUE AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/21/2022
Replaced wire harness. Ran test cycle. All checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Daleville, VA 24083
Uriah B.
Job Details: 03/21/2022
Baffle motor is getting load. Customer to wait on changing. He may order part himself to have on hand. We would just come out to do install. ; ordrng 1 WPW10479155 (Baffle motor)
We serviced a
MAYTAG LAUNDRY
Model MVW6230HW2
Near Blacksburg, VA 24060
Chris S.
Job Details: 03/21/2022
There were no error codes present I did a service diagnostic test cycle and found no issues. I did a factory calibration cycle. I instructed customer on general usage and cycle selection. All operations check okay.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Daleville, VA 24083
Uriah B.
Job Details: 03/21/2022
Replaced inlet valve and inlet assembly. Ran tests. All checked ok at time of service. Cx to observe.
We serviced a
WHIRLPOOL LAUNDRY
Model WTW7500GC2
Near Roanoke, VA 24016
Uriah B.
Job Details: 03/21/2022
Needs lid. Lid is busted. ; ordrd 1 W11130236 (Lid)
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/21/2022
Found two left plates switched. Put back where intended. All checks ok. SR 7733228630
We serviced a
WHIRLPOOL OVEN
Model RBS245PDQS
Near Newport, VA 24128
Chris S.
Job Details: 03/21/2022
There is a stuck relay on the control board. Customer will not repair the unit. I advised customer to not use the unit as there is a danger of it over heating again.
We serviced a
WHIRLPOOL KITCHEN
Model WRS555SIHZ06
Near Blacksburg, VA 24060
Chris S.
Job Details: 03/21/2022
I installed the compressor and filter/dryer. I pressurize the system with nitrogen. I pulled a vacuum on the system. I charged the system with refrigerant. All operations check okay.; pckd up 1 W11370574 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/21/2022
Wrong part. Needs ui W11164032; ordrng 1 W11164032 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Radford, VA 24141
Uriah B.
Job Details: 03/21/2022
"Replaced RC evap fan motor and thermistors, damper control, and main control board. Ran tests, all checks ok. Customer received policy adjust to cover parts. Policy adjust: K11GV91FP1"
We serviced a
KITCHENAID OVEN
Model KODE507ESS04
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/21/2022
Reset unit. Checked operation. Found improper voltage on L2. ; used 1 Wp8567668 (Tie) from stock
We serviced a
AMANA DRYER
Model NED5800HW0
Near Vinton, VA 24179
Chris S.
Job Details: 03/21/2022
I installed the console and checked operations. I'll operations check okay.
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/21/2022
I installed the console and checked operations. All operations check okay.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/21/2022
"Could not reproduce leak while in home. Cx to observe further and take pictures. Suspects drain pump. If callback, please order drain pump to have on hand. W11396717"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roanoke, VA 24014
Chris S.
Job Details: 03/21/2022
The water supply to the unit is very slow customer will have a new water supply valve and hose installed.
We serviced a
MAYTAG DRYER
Model MED5000FW2
Near San Antonio, TX 78260
Jim G.
Job Details: 03/21/2022
I verified a open moisture sensor. ; ordrng 1 WPW10298258 (Moisture Sensor)
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830IL00
Near Fair Oaks Ranch, TX 78015
Drew
Job Details: 03/21/2022
Upon arrival found stuck button issue, ordering both controls and blower to resolve issues. Console is OOS ; ordrng 1 W11449114 (Console) and 1 W11448961 (Acu) and 1 W11248652 (blower)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/21/2022
Tested unit. Not powering on. Found thermal fuse tripped. Reset fuse. No further issues during testing. Job complete.