We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near San Antonio, TX 78223
Chris S.
Job Details: 07/23/2021
Replaced hes element. Tested unit everything working properly. Yes to survey.
We serviced a
UNKNOWN VENTHOODS
Model WVU37UC6FS0
Near Boerne, TX 78006
Douglas H.
Job Details: 07/23/2021
"Customer complaint of unit making noise when operating. Found issue to be fan blade set slightly too high and the aluminum tape in vent box not fully set, had a slight flap. Adjusted fan blade and secured all tape I could reach to resolve the issue. Unit testing good now with normal noise. No further issues at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Boerne, TX 78006
Douglas H.
Job Details: 07/23/2021
"I customer stated unit not dispensing water and ice not being made, also when unit attempted to make ice water shot from the top the unit. Found cause of ice maker to be clogged fill tube that blew a hole. Ordering fill tube to resolve that issue. Water dispenser issue was a clogged filter. Customer had a new filter, installed new filter to resolve that issue. Unit now dispensing water. Advised to pull 3 gallons of water from dispenser prior to drinking water from unit. Scheduled for soonest availability. ; ordrng 1 W11415785 (Tube water)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC7HS03
Near San Antonio, TX 78254
Richard G.
Job Details: 07/23/2021
Replaced door. Tested to complete. Door is now staying closed.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Boerne, TX 78006
Colton B.
Job Details: 07/23/2021
"Even after breaking wash plate it would not come off. Ordering new tubs and associated parts to resolve issue. Parts need autho. ; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11385424 (Retainer) and 1 W10528947 (Hub) and 1 WPW10215093 (Filter), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Helotes, TX 78023
Colton B.
Job Details: 07/23/2021
"Replaced door to fix broken heater wire issue. Replaced door, but new door has dent. Reordering and returning. Will call customer when part comes in.; ordrng 1 W11254957 (Door) and 1 W11330486 (UI)"
We serviced a
KITCHENAID VENT HOOD
Model UXL6036YSS0
Near San Antonio, TX 78256
Douglas H.
Job Details: 07/23/2021
Last trip found broken switch slide and broken switch cover. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS72EC0HS00
Near San Antonio, TX 78253
Richard G.
Job Details: 07/23/2021
Replaced console. Tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Antonio, TX 78253
Richard G.
Job Details: 07/23/2021
Customer complaint is that the bake burner is not igniting.Replaced igniter. Control not needed. Tested to complete. Unit is good to go.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS03
Near San Antonio, TX 78217
Shawn W.
Job Details: 07/23/2021
Our customer has a noise that is happening 80 percent of the time and it is on more the. It is off. The sound was not happening during my visit up to this point. The temperature in the freezer section was at -7 F and 42 F in the fresh food section. I ran diagnostics and was able to replicate the sound in test 102 for the condenser fan and compressor. I pulled off the back panel to investigate. Ultimately I found that the warming label on the power cord was tapping against the wall from the flow of the condenser fan. I taped it off and zip tied WPW10339879 it away from the wall. Noise is now gone. Unit is fully functional now.; used 1 WPW10339879 (Zip tie) from stock
We serviced a
JENNAIR RANGE
Model JGD3536GB00
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 07/23/2021
"Model Number: JGD3536GB00 Serial Number: DA515164. Our customer is having a problem with the electrodes sparking intermittently when the left burner is on. There is a trend of this with this model. I tightened down the screws on the left front burner. We have a grounding problem. We will need to replace the burner, electrode and spark module. Parts ordered.; ordrng 1 W10876259 (Ignitor) and 1 W11084064 (Burner left front) and 1 WPW10475150 (Spark module) and 1 W10861397 (Harness)"
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE500ESS05
Near San Antonio, TX 78256
Douglas H.
Job Details: 07/23/2021
Last trip found faulty lower door latch. Replaced latch to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 07/23/2021
Arrived at location found that there is nobody at the office can I get a hold of anybody; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78238
Sebastian
Job Details: 07/23/2021
Falmouth the water regulator is working just fine the actuator needs to be changed out on this model; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near San Antonio, TX 78230
Sebastian
Job Details: 07/23/2021
Replace the water filter housing assembly removed air from unit
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78249
Sebastian
Job Details: 07/23/2021
Customer no longer has this unit it has been changed out
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMW2430DP02
Near San Antonio, TX 78248
Sebastian
Job Details: 07/23/2021
Replace the user interface along with the control tested unit and double checked microwave function for the customer unit working as it should
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78210
Sebastian
Job Details: 07/23/2021
Confirm that unit needs control reporting to safety unit begins to spin at high speeds wihen powered on skipping the other functions. Reported with safety control board is on back order theyre going to try to expedite; ordrng 1 W11026785 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Victoria, TX 77904
Michael
Job Details: 07/23/2021
"It making ice per customer. The the ice maker, its rotating properly and calling for water but its not receiving any water, there is good water pressure the at house valve? Go ahead and reschedule the ice maker, ordered the inlet valve, please reschedule the customer when the parts come in ; ordrng 1 W11455388 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Goliad, TX 77963
Jim
Job Details: 07/23/2021
"Customer states that washer got stuck between wash and rinse cycles, and is making loud noise before spinning. Pulled codes, only code was F8E1 (long fill). Cleared code, place into automatic mode. No problem found. Put into manual mode. No problem found. Explained that I cant fix what I cant find. Explained that if within 90 days it does it again, get a video of it and call us for service."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Victoria, TX 77905
Michael
Job Details: 07/23/2021
"Off balance and clothes are still wet at the end of the wash cycle. The customer said she had warranty but would need to find her paperwork and will call them. F0E5 off balance load detected error code, cleared error code. Tested the spin cycle, the wash plate is spinning freely, the HUB is stripped out therefore not grabbing the basket. Ordered the HUB and the wash plate ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (HUB)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS01
Near Corpus Christi, TX 78414
John L.
Job Details: 07/23/2021
Installed control board and start device and cap. Unit turned on and has regained function. Issue resolved.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Victoria, TX 77901
Michael
Job Details: 07/23/2021
"Installed the timer and motor, the appliance is heating and working normal"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Victoria, TX 77901
Michael
Job Details: 07/23/2021
"The customer said it still wasnt working. F8E1 long fill/no fill error code, cleared error code and tested the inlet valve, it has good water pressure on both sides. Confirmed the pressure hose didnt have any kinks, cuts or obstruction. Ran a complete normal wash cycle for the customer. The appliance completed the wash cycle, the appliance is working normal. It is possible this is user error"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Goliad, TX 77963
Jim
Job Details: 07/23/2021
"Called TechLine, spoke to Chris(SR7731324168). Found sheet on how to install adjuster kit. Install, and test dishwasher for proper operation. Operating as designed."
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Corpus Christi, TX 78410
John L.
Job Details: 07/23/2021
"Was prepping unit for installation of new lid lock, found connector to lid lock no longer fully inserted into connector on control board. Make sure connector was locked into place then tested, lid like functions. Ran test cycle to verify function, issue has been resolved."
We serviced a
MAYTAG WASHER
Model MHWE300VW10
Near Victoria, TX 77905
Jim
Job Details: 07/23/2021
"Install drain pump and door lock. Call TechLine, speak to Chris (SR7731322155), who took me through the diagnostic test to ensure proper operation of washer."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Victoria, TX 77904
Jim
Job Details: 07/23/2021
Install new lid and test. Washer working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Stockdale, TX 78160
Chris S.
Job Details: 07/22/2021
Customer stated that dishwasher was leaking. Found issue to be bad seal on motor. Ordering motor and part is out of stock.; ordrng 1 W11416362 (Motor sump)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near San Antonio, TX 78230
Sebastian
Job Details: 07/22/2021
7731318694 Changed out both parts unit still not lighting up called tech line for assistance spoke with Adrian confirmed that royal relay on control is malfunctioning not getting any voltage to the spark module control board shows one available in Washington not exactly sure did not guarantee with customer that part was going to be available told customer its most likely on back order customer to call Whirlpool; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78245
Jesus C.
Job Details: 07/22/2021
7nit not under warranty. Customer will call if they want to continue repairs.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JIC4736HB00
Near Fredericksburg, TX 78624
Colton B.
Job Details: 07/22/2021
"Replaced center front burner, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Comfort, TX 78013
Colton B.
Job Details: 07/22/2021
Issue was that unit was not washing. Found actuator slipped off of pulley. Ordering new actuator and put the old one back on for a temporary fix. ; ordrng 1 W10913953 (Shifter)
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE300ESS02
Near Kerrville, TX 78028
Colton B.
Job Details: 07/22/2021
"Replaced console to resolve light issue. Lights still stuck on. Found F6E9 error code this time, ordering new control with power supply to resolve issue. Rescheduling for a week out. ; ordrng 1 W11179310 (Control with power supply)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Shawn W.
Job Details: 07/22/2021
I replaced the damaged strike. Unit is now fully functional.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bulverde, TX 78163
Shawn W.
Job Details: 07/22/2021
I replaced the bad shifter with new re-engineered shifter. Cleared error codes and ran calibration. Ram manual test mode and isolated agitate and spin to test. Both passed. Went back into diagnostics to test for errors. No errors found. Unit is now fully operational.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cibolo, TX 78108
Zachary
Job Details: 07/22/2021
Put rack stop on and front left wheel could still pop out if you move rack to the right. Replaced with new version of rack adjuster kit. Dishwasher is now working as designed.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508HPS00
Near Kerrville, TX 78028
Colton B.
Job Details: 07/22/2021
"Replaced drain pump, new drain pump sound better. Unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near San Antonio, TX 78253
Jesus C.
Job Details: 07/22/2021
Customer dropped bucket of nails in washer. Removed nails from tub and pump. Drain pump is working. Unit spins and agitates. No further issues. Job complete.
We serviced a
KITCHEN AID WINE CELLAR
Model KUWS24LSBS14
Near San Antonio, TX 78209
Jesus C.
Job Details: 07/22/2021
Installed new drier. Unit holding pressure. Will need to reschedule to check for leaks.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Bulverde, TX 78163
Shawn W.
Job Details: 07/22/2021
I replaced the belt with a new one. Went into diagnostics and found no errors. Isolated the spin on high and low in manual test mode. The sound is gone. Unit is fully operational now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near San Antonio, TX 78256
Douglas H.
Job Details: 07/22/2021
Last trip found faulty lower ice maker and faulty dual valve. Replaced both to resolve the issues. Unit testing good now. No further issues at this point. 24 hr for ice production
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model UN324A-1A
Near Pipe Creek, TX 78063
Justin
Job Details: 07/22/2021
"Replaced overlay and switch, tested to complete. Compressor is showing to be on, will have customer monitor for the next 24hours."
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Terrell Hills, TX 78209
Jesus C.
Job Details: 07/22/2021
F0e2 error code. Ran diagnostics test. Found Hot and cold switched. Flipped supply. No further issues during testing. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB3650AWR2
Near San Antonio, TX 78230
Sebastian
Job Details: 07/22/2021
Found that the float switch assembly is damaged block was popped out all the way causing the unit to not start as it should place a float the end as well as I could unit is still damaged and will potentially pop back out charging just above cost for each part as customer has paid a large amount into the unit for their sump just to washes ago. Ordering float and switch assembly; ordrng 1 W10077871 (Float) and 1 8193506 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near San Antonio, TX 78249
Sebastian
Job Details: 07/22/2021
Replace gaskets after heating them up with heat gun unit good to go
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Bulverde, TX 78163
Jim G.
Job Details: 07/22/2021
I verify the console is faulty. Will return to repair. ; ordrng 1 W11478525 (UI facia)
We serviced a
LG WASHER
Model WM8100HVA
Near San Antonio, TX 78215
Jesus C.
Job Details: 07/22/2021
Second tech needed. ; schdld next appmnt for 8/4 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near San Antonio, TX 78240
Sebastian
Job Details: 07/22/2021
Customers concern is moisture in the freezer section and found evidence of this used heat gun to form gaskets found that gaskets are still rough and not making good connection must order door and hinge also ordering diffuser; ordrng 1 W10901054 (Hinge) and 1 LW11202405 (Door) and 1 W11164593 (Damper)
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near Spring Branch, TX 78070
Jim G.
Job Details: 07/22/2021
I verified hinges were malfunctioning. The console has gaps in it. Forming in the display. ; ordrng 2 W10639067 (Hinges)s and 1 W11297709 (Ui Console)
We serviced a
SAMSUNG DRYER
Model DV48J7770EP
Near Canyon Lake, TX 78133
Jim G.
Job Details: 07/22/2021
i verified proper voltage and that the heater was engage. I verified that the dryer vent was constricted. I advised using a rigid venting and also to be careful when positioning the dryer.
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near San Antonio, TX 78247
Zachary
Job Details: 07/22/2021
"Checked washer, found error codes F8E3- overflow, F9E1- long drain, F0E1- load in drum during clean wash cycle. Complaint is washer is not draining. Removed both front door panel, top and back panels. Opened up drain trap found coins, a screw, some trash. Noticed water slowly coming from tub clean out still, removed grommet from tub, found debri clogging it perfectly. Put machine back together. Calibrated and tested washer, no other issues or error codes found. Washer is working as designed. Educated customer on wash procedure and to not have any small objects in wash."
We serviced a
WHIRLPOOL DRYER
Model MEDC5077640
Near San Antonio, TX 78247
Zachary
Job Details: 07/22/2021
Checked dryer and it was working as designed. No issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78260
Shawn W.
Job Details: 07/22/2021
Our customer had no problems with the ice maker since my previous visit when I disconnected the deli control. I replaced the deli control. Unit should produce ice more consistently now.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78258
Shawn W.
Job Details: 07/22/2021
I removed the back panel and replaced the temperature sensor as well as the control board. Reassembled unit. Tested. No errors in diagnostics. Bake and broil element passed. Unit is now fully operational.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near San Antonio, TX 78259
Shawn W.
Job Details: 07/22/2021
I replaced the 4 bezels that had become loose with new ones by cleaning and drying the surface so the glue would stick well. Unit is now fully operational.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Converse, TX 78109
Chris S.
Job Details: 07/22/2021
Replace dryer repair kit wheels were corroded. Tested unit everything working properly.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW01
Near San Antonio, TX 78259
Zachary
Job Details: 07/22/2021
"Checked freezer no lights working. Checked power supply and its good. Start device checked good. Removed control, lights came on. Sured up connections. Nothing was loose. Intermittent activity. Bad control board. Will not signal to compressor to kick on. Ordering control assembly to resolve issue. ordrng 1 W11382529 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78225
Jesus C.
Job Details: 07/22/2021
Installed new actuator. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 07/22/2021
Was defrosting freezer and noticed that company before us came out and spliced temperature thermistor and wrapped it with tap also defrost thermistor was not in right position. Also door switch was broken and didnt notice it last visit. Need to order harness to fix issues. Ordering door switch and harness.; ordrng 1 W11109595 (motor-evap) and 1 W11396033 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 07/22/2021
I verified issue. Upon arrive the machine was non-responsive. I verified that voltage at wall (unit has a dedicated circuit and updated circuit break) and control board. I also verifying the correct DC voltage at the UI console harness. After reassembly I was able to enter the diagnostic menu. And the thereafter I was able to use the machine normal and power up the machine. I contacted Leon SR# 7731010980 who after conferring with senior technical support advised replacing the upper wiring harness to console as some units have been found to have faulty harness connectors wherein there is limited voltage connectivity. ; ordrng 1 W11316252 (Upper wiring harness)
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near San Antonio, TX 78209
Chris S.
Job Details: 07/22/2021
Replaced blower wheel and motor everything working properly.
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near San Antonio, TX 78250
Sebastian
Job Details: 07/22/2021
Replaced the gear case assembly slider clutch motor tub assembly was defective had a large dent in the side but my old tub made it quite nicely with the old gear case so that part was not needed found that control and consul were working as designed calibrated unit unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Lakehills, TX 78063
Justin
Job Details: 07/22/2021
"Found the ice maker bin with a few ice cubes, ice in ice maker. Did a unplug for unit and left unplugged for a minute. Tested after turning back on and unit ran through harvest and fill. If customer calls back in order ice maker."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78253
Justin
Job Details: 07/22/2021
"Replaced control, found harness smashed some. Fixed that issue and tested to complete. If this happens again we will need to replace main harness and top harness."
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH54521JZ0
Near Boerne, TX 78006
Douglas H.
Job Details: 07/22/2021
Last trip found both interlock assemblies and inline fuse were faulty. Replaced both interlock assemblies and fuse to resolve the issue. Unit is testing good now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near San Antonio, TX 78253
Richard G.
Job Details: 07/22/2021
Replaced roller and rivet. Leveled out doors. Unit is good to go.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW2830IL01
Near San Antonio, TX 78221
Shawn W.
Job Details: 07/22/2021
I removed the damaged door and unassembled. I assembled the new door and reinstalled.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boerne, TX 78006
Douglas H.
Job Details: 07/22/2021
Customer stated that when the plumber unkinked the inlet hose that resolve the issue. Found unit to be missing an upper rack stop. Used stop from truck stock to resolve the issue. Unit testing good now. No further issues at this point. ; used 1 WPW10082861 (Stop) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Bulverde, TX 78163
Douglas H.
Job Details: 07/22/2021
"Customer stated unit freezer had frost building up. Found cause to be ice maker not installed properly, leaning heavily forward. Ice maker was leaking due to it leaning which was dripping into rail making door difficult to open/close not allowing door to fully close. Reset ice maker to proper location and defrosted rail where ice was present. Unit now functioning properly and freezer making a good seal. No further issues at this point. This was manufacturing error."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near San Antonio, TX 78250
Sebastian
Job Details: 07/22/2021
Applied to seals onto evaporator as per tech line it appears that more moisture has accumulated and I would say its coming from the outside not inside. Ordering gasket and door as slides have already been changed out evaporator harness is already been changed out and double check to make sure cabinet has no Bowes in it. Ordering door and gasket to see if this will finally resolve the customers moisture issue also found that icemaker is shorted out most likely due to the moisture buildup in the unit icemaker does not want to feed water you could see the mechanism spark ordering icemaker as well parts on back order. Will note that the sales ad tech line asked me to put on or on the outside of the evaporator there was no other way to install them and I installed them as per their instruction customer not happy with the way this looks; ordrng 1 W10919637 (Door) and 1 W10436252 (Gasket) and 1 W10884390 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Bulverde, TX 78163
Jim G.
Job Details: 07/22/2021
Applied liner kit. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78247
Shawn W.
Job Details: 07/22/2021
I removed the back right panels and water valve. Replaced with new valve. I aired out the lines and tested. Unit is now fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB02
Near San Antonio, TX 78253
Justin
Job Details: 07/22/2021
Need to replace the ice maker for unit.; ordrng 1 W10884390 (Icemaker)
We serviced a
LG WASHER
Model WT5680HVA
Near San Antonio, TX 78253
Justin
Job Details: 07/22/2021
"Drum is locked will not spin freely. Will need assembly clutch, water valve and control.; rqstng P&A on 1 AEN73131406 (Assembly clutch) and 1 EBR79523101 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near San Antonio, TX 78253
Justin
Job Details: 07/22/2021
"Called techline and went over all possibilities, techline suggest customer call the maker of the breaker and see what breaker they should use for this fridge. 7731312936 Service pointer W11525530"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near San Antonio, TX 78260
Jim G.
Job Details: 07/22/2021
Ive verified that the fan was not the issue but more likely the issue. The issue had appeared to be resolved. I believe now that it was likely due to a sealing issue. I reassembled rails and verified seals were functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78209
Jim G.
Job Details: 07/22/2021
Replaced faulty latch. Issue resolved.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS
Near San Antonio, TX 78253
Justin
Job Details: 07/22/2021
W11244494 previous tech ordered this part number. Only got top interlock switch. Need full interlock. ; ordrng 1 W11244494 (Interlock)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near San Antonio, TX 78227
Sebastian
Job Details: 07/22/2021
Assisted J8 in changing out tub in basket
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near San Antonio, TX 78250
Justin
Job Details: 07/22/2021
Replaced bad belt and tested to complete. Customer is putting too much clothes in dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVA00
Near San Antonio, TX 78258
Zachary
Job Details: 07/22/2021
"Checked refrigerator, concern is moisture build up in deli/veggie drawers and getting a new water filter. Looked for sealing issues and that dampers were working properly. Moisture in deli drawers looked normal for the amount of humidity we have had this year. Refrigerator appeared to be working just as designed. ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78224
Jesus C.
Job Details: 07/22/2021
Installed new belt. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Universal City, TX 78148
Chris S.
Job Details: 07/22/2021
Replaced icemaker tested unit everything working properly properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78245
Richard G.
Job Details: 07/22/2021
"Customer complaint is that the unit is not spinning the water out of the clothes. Entered diagnostics and found error codes F0E5 off balance load detected. Also found front right leg was not even, causing unit to be off balance. Ran diagnostics cycle. Ensured unit is level and balanced. Unit is still off balance during spin. Unit is making a squealing noise during the end of spin cycle, coming from the gearcase. Will need to order gearcase, motor, shifter, cam assembly, and belt.; ordrng 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam assembly) and 1 W11239857 (Belt) and 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near San Antonio, TX 78245
Richard G.
Job Details: 07/22/2021
"Customer complaint is that the oven is not heating. Can hear the igniter clicking and the gas, but not lighting. Set unit to bake at 350, bake burner is lighting intermittently. Will need to order igniter.; ordrng 1 WP9758079 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Antonio, TX 78245
Richard G.
Job Details: 07/22/2021
Customer complaint is that the freezer has stopped cooling and the icemaker has stopped working. Verified issue. Will need evap motor with harness.; ordrng 1 W11032800 (Evap motor with harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78251
Richard G.
Job Details: 07/22/2021
"Customer complaint is that the unit is still shaking and walking across the floor. Found unit to be a little off balance, adjusted front right leg to steady machine. Also installed bushings in front suspension. Calibrated unit and tested. Unit is operating normally in test mode. Customer will test it out."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78253
Richard G.
Job Details: 07/22/2021
Customer complaint is that a wheel on the right adjuster has broken off. Verified issue. Replaced adjusters with kit. Tested to complete. Unit is good to go.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near San Antonio, TX 78227
Jesus C.
Job Details: 07/22/2021
"Installed new tub assembly. Tested unit. Found stator damaged from seized tub. Not getting correct voltage from control. Will need new stator and control. ; rqstng P&A on 1 W11322883 (Control) and 1 W11354542 (Stator), states that autho needed"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Aransas Pass, TX 78336
Michael
Job Details: 07/22/2021
"Installed fix thermostat, turned the appliance on, its heating and working normal"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ingleside, TX 78362
Michael
Job Details: 07/22/2021
"The dryer was making a noise when I turned the dryer on, like it was hitting something. Removed the front panel and found a screw underneath in the ring felt, removed the screw and cleaned out all the lint inside the appliance. Put the front panel back in place and turned the dryer on, no longer making the noise and working normal"
We serviced a
WHIRLPOOL ICEMAKER
Model EB2SHKXVQ00
Near Corpus Christi, TX 78411
John L.
Job Details: 07/22/2021
"Inspected unit, found icemaker to be getting jammed. Will need to replace icemaker to resolve issue.; ordrng 1 D7824706Q (ice maker)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Portland, TX 78374
Michael
Job Details: 07/22/2021
"Not complete the wash cycle per customer. F7E6 motor fault, found the actuator had popped out of the slider, put it back in place temporarily, confirmed the actuator needs to be replaced, please reschedule when the part comes in ;"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Corpus Christi, TX 78412
John L.
Job Details: 07/22/2021
"Installed actuator, recalibrated unit. Tested after installation, issue resolved."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Corpus Christi, TX 78412
John L.
Job Details: 07/22/2021
"Installed actuator, recalibrated and tested. Issue has been resolved."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Portland, TX 78374
Michael
Job Details: 07/22/2021
"Installed new lid, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Corpus Christi, TX 78404
John L.
Job Details: 07/22/2021
"Inspected unit, no codes pulled. Customer states that unit does not dispense rinse aid, as when customer tries to refill contents already overflowing. Also bushings on door will need to be replaced to resolve issues customer is having with door.; ordrng 1 W10428217 (dispenser assy) and 2 8268961 (pad)s"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Sinton, TX 78387
Michael
Job Details: 07/22/2021
"The customer said the the tub is hitting the sides when its on the spin cycle. Open the lid and pushed on the tub, its real bouncy, the suspension is bad. Tested the agitation and spin cycles, all is working normal, no abnormal noises, ordered the suspension and rescheduled the customer ; ordrng 1 W10780045 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alice, TX 78332
Adam
Job Details: 07/22/2021
Inspection of unit shows error code for motor fault. This does relate directly to service pointer for replacing actuator. Further inspection of underside of unit shows actuator has come loose of cam assembly. Replace actuator to resolve issue; O-emld tckt