Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced suspension kit due to basket bottoming out,replaced gearcase due to knocking noise,tested unit operation checks ok ; pckd up 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Michael R.

Michael R.

WASHER MAYTAG MVWBA55DC2 "Called the customer, it’s not a good number. Arrived at location, knocked on the door several times, NOH, no vehicles at location, waited for 10 minutes, no show left magnet on front door ; saved tckt"

Near E Power Ave, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 Customer complaint of water dripping out of back of unit inspection of unit shows no water dripping from valve or anywhere else but further inspection shows unit is not making ice. Replace water valve to resolve issue; ordrng 1 W10498995 (valve-inlt)

Near Hiawatha St, Corpus Christi, TX 78405
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM "Inspected unit, found that compressor has gone bad. Customer said unit had been previously worked on by another company, was told that compressor had been replaced. But signs show otherwise. Will need to replace compressor to resolve.; rqstng P&A on 1 W10756020 (compressor)"

Near Inverrary Dr, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Inspected unit, found issue to be with compressor. Will need to replace to resolve. Sealed system under warranty.; ordrng 1 W10485433 (compressor)"

Near CTY BY THE SE, TX 78336
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Another company has already been dispatched and they are returning Friday with parts,bill for svc due to double dispatch"

Near North Little Rock, AR 72120
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "The appliance would power on, voltage is good at wall outlet, removed the UI, plugged the appliance in and the control is not powering on, ordered control to resolve issue ; ordrng 1 W11162438 (cntrl-elec)"

Near Willowick Dr, Port Lavaca, TX 77979
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Unable to remove wash plate from unit. Plate is fused to shaft of gear casing, plate has started to crack during removal attempt. Will not be able to remove without damaging plate. Also during attempt to remove plate and gearcase, found a crack at bolt threading where leak is originating from. Tub will need to be replaced as well to resolve issue.; ordrng 1 W10512161 (tub asm) and 1 W10586077 (basket) and 1 W10609480 (washplate)"

Near 2nd St, Taft, TX 78390
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 "Inspected unit for water sound in tub found customer is hearing the water in tub ring,informed customer this is normal,found basket off center causing tub to hit cabinet,adjusted legs to center basket,performed service diagnostics found no error codes, performed manual test all steps checked ok,verified normal operation unit checks ok"

Near Allen St, North Little Rock, AR 72118
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Customer said that the appliance isn’t spinning out the water from clothes. No error codes, I put appliance into quick wash diagnostics, completed with no issues or error codes. I tried to test the spin cycle on the manual test, UI wouldn’t allow me scroll up on selections with temp button but would let me scroll up with soil button and it also wouldn’t allow me to pause the test no matter what test I put it in. Tried to run another quick wash test and it would just shut down. Ordered UI and control just in case. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Jackson Ave, Port Lavaca, TX 77979
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 Power button not responding. F9e2F0e3F7e5Per techline. Recommend replacing UI. W11135391Recommend unplugging between uses. SR7726712524; ordrng 1 W11135391

Near N Franklin St, Christiansburg, VA 24073
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Customer stating to have extended-warranty through Best Buy,informed customer she would have to contact extended warranty company for proper dispatch to cover repair"

Near St Michael Dr, Little Rock, AR 72211
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Needs ice box door with gasket. Needs ice box fan. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11268536 (door-ice)

Near Green Hill Ln, Elliston, VA 24087
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HC0 "Inspected for rattling sound,found vibration coming from vent duct inside unit,made adjustments to vent duct,tested unit vibration went away,verified normal operation unit checks ok"

Near Commentry Way, Little Rock, AR 72223
Doug M.

Doug M.

DRYER MAYTAG MEDC300BW0 "Inspected unit for not starting, tested incoming voltage checked ok,found thermal fuse has shorted not allowing unit to start,replaced fuse tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"

Near Reservoir Rd, Little Rock, AR 72227
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Cx stated the unit won’t stop running. Also no heat. Found improper power to the unit. Needs timer. ; ordrng 1 WPW10185982 (timer)

Near Mt Regis Dr, Salem, VA 24153
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for ice build up under ice bin after previous repair,found ice door is not sealing to door liner correctly,found door liner has wrinkle near where ice door seats not allowing ice door gasket to seal off warm air,diagnosed to need door and ice door; ordrng 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice)"

Near Westfield Dr, Conway, AR 72034
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Unit intermittently shutting down. Lights shutting off. Needs all electronic boards. ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Vauxhall Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT518SZFW00 Temperature concern: freezer running in the 20s consistently. Refrigerator running ok at about 37; ordrng 1 W11371382 (CONTROL.) and 1 WPW10384183 (thermistor)

Near Lincoln Ln, Blacksburg, VA 24060
Jim G.

Jim G.

VENTHOODS KITCHENAID KVUB406GSS00 Replaced both LEDs. Determined issues lies with electrical components. Order all possible part. Will return to repair. Marc SR# 7726670687; ordrng 1 W10711069 (filter) and 1 W10735734 (capacitor) and 1 W11157481 (transformr) and 1 WPW10716816 (cntrl-elec)

Near Frontier, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ordering dual valve to address noise. ; ordrng 1 W11043013 (valve)

Near Summer Copper, Bulverde, TX 78163
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Issue stated by customer: water not dispensing. Water would dispense during diagnostic test, but not out of the test. Replaced Control. Unit still not dispensing water. Read service pointer citing high pressure issues will cause no water. Ordering regulator kit from service pointer.; ordrng 1 W10786952 (REGULATOR KIT)"

Near Del Mar Trail, San Antonio, TX 78251
Devon F.

Devon F.

DRYER MAYTAG MEDX655DW "Customer complaint was unit would not shut off tested thermal cut off, thermostat, thermal fuse, and heater element all pass asked cus does timer go to off and unit still goes cus said no timer stays at whatever time they set for hours. Ordering new timer to resolve issue.; ordrng 1 WPW10642928 (timer)"

Near Crest Pl, Live Oak, TX 78233
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Custimer complaint is that the icemaker stopped working. Water is still dispensing from the dispenser. Icemaker is not calling for water. Ordering icemaker.; ordrng 1 W10873791 (icemaker)

Near Adriana Maria, San Antonio, TX 78253
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Determined issues was due either to control and/or UI console. Unit presented F2E2 which indicates UI disconnect or communication error with control. The part sent was not compatible with this unit. ; ordrng 1 W11116422 (panel-cntl) and 1 W11306302 (cntrl-elec)

Near W Hermosa, San Antonio, TX
Devon F.

Devon F.

DRYER WHIRLPOOL WED4850HW0 "Customer complaint was unit would not start checked outlet, thermal fuse, thermal cutoff, thermostat and heater all pass called tech line they suggested it should be the start switch or door switch 7726701270. Ordering door switch to resolve issue because last visit tech already replaced start switch and wiring harness.; ordrng 1 WPW10569603 (switch-dor)"

Near Pat Booker Rd, Live Oak, TX 78233
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 All parts came in except for ice bin. Will reorder and deliver. ; ordrng 1 WPW10347093 (ice container)

Near Encino Alto St, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found auger motor to ice container damaged from moisture ordered motor and shaft rescheduling 12/27.; rqstng P&A on 1 W10822606 (motor) and 1 WPW10347114 (shaft)

Near County Rd 347, La Vernia, TX 78121
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF305EBS00 Called techline spoke to JK. Ran service test and confirmed that the dampener is running louder than intended. Recommended to get fresh stock from Plainfield parts. SR7726699674

Near Lott St, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KSSC48QVS02 Replaced the front cover to the dispenser and the shaft in the ice bin assembly. Unit tested good. Collected parts and labor.

Near Pfeiffer Rd, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Due to previous notes, called techline spoke to Scott. Confirmed non repairable status. Provided customer with information needed to proceed. SR 7726306314"

Near Oak View Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE525S0HS1 Installed terminal block and nits opened bag to part found power cord with different part number in package part sent was mislabeled and in wrong package reordered harness rescheduling 12/27 customer states that he will install connector to damaged harness in meantime so he can use unit advised him that this should not be done due to possible fire or shock risk and that unit is not usable till harness installed.; ordrng 1 W11134844 (WIRE HARNESS)

Near Oak Bend Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW1 "After installation of board was able to run full diagnostics since unit will power up found motor has bent pulley making loud clicking noise when agitator is in use causing the basket to vibrate. All other parts need otl for motor.; rqstng P&A on 1 W10006487 (motor-drve), states that autho needed"

Near East St, Stockdale, TX 78160
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Replaced valves and hose as per techline instruction. Issues resolved.

Near Leroy Scheel Rd, Bulverde, TX 78163
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced both hinges, balance wheel assembly and the cabinet seal. Did not need the door seal. This fixed the door issue. However, I noticed that since my last call the fasteners for the access panel was missing. The cabinet seal was damaged due to the installation and the screw on the other side was missing. Also found that the garbage disposal drain plug was still intact. I ordered the parts. I informed The client.; ordrng 1 8212560 (brckt-mtg) and 1 W10503548 (retainer) and 1 W10503548 (retainer)"

Near Pueblo, CO
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer stated that she has to continually wipe down the top of the refrigerator where the black substance appears. The pattern is identical to the previous pattern displayed by pictures taken by the technician to service the home on last visit. Issue is not from the refrigerator. No further issues at this time

Near Mello Oak, San Antonio, TX 78258
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 Last visit found faulty control. Swapped with new parts and ran automatic test cycle. Unit testing good now. Collected P&L.

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival unit temp is off by 70. Electrician said a leg is over amping. It starts out over amping on other leg causing lights to flicker and then a leg over amps. Called tech line. Spoke to mark. Sr#-7726423169. He said from other calls with same issues it’s the door latch or door wire harness. To order both parts. Ordered parts to resolve issues. Customer is not happy. Said if that doesn’t fix it they want it replaced due to a lemon. Customer wants an email showing everything that has been done to unit. ; ordrng 1 W10883049 (DOOR LATCH) and 1 W11132989 (DOOR LATCH HARNESS)

Near Center Point Dr E, Center Point, TX 78010
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDFE104HPS Found sump gasket is damaged. Ordering new sump. ; ordrng 1 W10917110 (pump&motor)

Near Austin Hwy, San Antonio, TX 78209
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 No issues with dampener assembly. Found crack in icemaker causing slow drip. Will need to order new icemaker. ; ordrng 1 W10300024 (icemaker)

Near Longfield, San Antonio, TX 78248
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue stated by customer: ice maker not dispensing ice. Found ice maker box stuck n holder. Pulled out box, re inserted. Ice maker working good now. Unit test good. Informed customer of survey."

Near Las Olas Blvd, San Antonio, TX 78250
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue was freezer is cold and fridge is not cool enough. Replace evap bio defroster. And air baffle.costumer said Unit was already working good when I got there from last visit. No other issues job complete

Near Castle Bend St, San Antonio, TX 78230
Sherman  J.

Sherman J.

WASHER MAYTAG MVWB755DW0 Upon arrival ran diagnostics on unit. Water valve was bad. Replaced water valve. Unit is functioning as designed. Advised customer to replace hoses and make sure screens are present. Yes to survey and leave behind. No further issues at this time. Collected 346.40 sc parts labor +tax. ; used 1 W11165546 (VALVE) from stock

Near Flat Rock Creek Rd, Comfort, TX 78013
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER SAMSUNG DV448AGW/XAA Issue is dryer keep turning off.. part dc31/00055d.. called Samsung’s techline sr 7003522148 said the motor it’s bad since it shouldn’t be turning off during time dry. To order part dc31/00055d (motor) it’s a 2 man job since dryer will need to be bring down from a higher step. Service fee collected. ; ordrng 1 dc31/00055d

Near Jackson Ct, San Antonio, TX 78230
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTM404EBS3 "Issue stated by customer: upper 3rd rack is getting stuck when trying to roll in or out of track. Tried greasing wheels to assist in smooth roll, but no good. Ordering tracks and rack to resolve issue.; ordrng 2 W10309090 (screw)s and 1 W10913628 (track LH) and 1 W10914507 (track RH) and 1 W11027154 (dishrack)"

Near Rhyder Ridge, San Antonio, TX 78254
Devon F.

Devon F.

WASHER WHIRLPOOL WFW5620HW0 Customer complaint was unit would get error codes F8E1 replaced both inlet valves and instructed cus on how to use unit. Unit is operating as designed.

Near Balboa Dr, Universal City, TX 78148
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 Replaced turntable motor and bulb. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Argos Star, San Antonio, TX 78245
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue stated by customer: dishwasher control panel cracked during install. Please see pics, ordering parts.; ordrng 1 W11192369 (console)"

Near Sprightly Ln, San Antonio, TX 78254
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit display was unresponsive. Tech verified unresponsive display. Ordering new display to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)

Near Harper Run, Schertz, TX 78154
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint was unit would have bad odor and water and bottom of unit, tech noticed installation was installed improperly the drain hose is coming in from the top of the sink cabinet with allows water to come back into unit instructed cus to get someone to reinstall it correctly from the bottom of cabinet."

Near Harper Run, Schertz, TX 78154
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Further checking found the evaporator fan and shroud to be fine. There is nothing wrong with this unit. It just has a powerful fan that vibrates the aluminum covering at times.

Near Dalhart Pass, San Antonio, TX 78245
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: UI displaying properly. Ordering console.; ordrng 1 W11351998 (CONSOLE )

Near Garrison Way, San Antonio, TX 78254
Shawn W.

Shawn W.

ICEMAKER (STANDA KITCHENAID KUIS15NRXS0 Replaced the water level sensor and ran a automatic as well as manual diagnostics. It was still showing the reservoir empty when it was full. The resistance was not within specs on the old sensor and there was corrosion on the wiring harness. It seems to be operating as designed though. I told the client to give us a call if it is not producing ice within 24 hours. If the wiring harness needs to be replaced the part is at Marcone. I informed the client that this might be needed in the future. Job complete.

Near Encinoso, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB965HW0 Removed top replaced led light assembly reassembled tested all operations normal advised of survey and paper.

Near Salmon St, Stockdale, TX 78160
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Leon SR# 7726628573 determined the issue is due to faulty icemaker as the the ice water fill valve is working properly.; ordrng 1 W10882923 (icemaker)

Near Villa Toscana, San Antonio, TX 78260
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 The part number for one in refrigerator is w11184505. The one that is replacing it is w11371382. The wire harness will not match new one. Called my marcone. Spoke to Kevin. He’s gonna call Whirlpool Monday and get back with solution. Customer is very upset. Has company coming in for Christmas. ; O-emld tckt

Near Reeh-Weinheimer Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

DRYER MAYTAG MEDB835DW4 Could not complete the repair due to not having part. Rescheduling for the customer after reaching out to parts team. ; schdld next appmnt for 12/23 MON !

Near Silent Cir, San Antonio, TX 78250
Sherman  J.

Sherman J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced gasket. No further issues at this time.

Near Roland Trail, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW72HEDW0 Installed new drain pump. Ran washer. Good drain. Ran test cycle. No further issues. Tested to complete.

Near G St, San Antonio, TX 78220
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new UI. Ran diagnostics. No issues during testing. No error codes. Unit is working properly. Tested to complete.

Near Mountain Bend, San Antonio, TX 78258
Richard G.

Richard G.

RANGE WHIRLPOOL WFG505M0BS3 "Replaced oven temperature sensor. Preheated oven to 350 degrees, prior to reaching 100 degrees, the F3 code came back again. Confirmed old sensor was bad. New sensor tested good, but there is an issue with the control panel. Ordering control.; ordrng 1 W11126814 (cntrl-elec)"

Near Coyote Run, , TX 78132
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer states that the new icemaker did not work after I left previously. Need to order new icemaker, valve and harness.; ordrng 1 W10884720 (harns-wire) and 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"

Near Rio Linda St, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Tested washer. F8E1 error code. Found cold water valve not turning on. Wiring to valve was not secured. Tightened connector. Valve turns on. No further issues. Tested to complete.

Near Newell Ave, San Antonio, TX 78215
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit has longer than normal cooking times. States that items are not getting to temp. Used thermal coupler to test temperature during 350° bake cycle. Rope temp was 362.7 at top and 337.7 at bottom. Top 352.6 bottom 329. Ordering sensor and control to resolve issues.

Near FAIR OAKS, TX 78015
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER AMANA NTW4605EW0 "Issue is washer ,asking weird noise. Replace motor and can assembly. And actuator. Ran diagnostics no other issues unit now working as design."

Near Neer Ave, San Antonio, TX 78213
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HW3 "Found light relay on control stuck on ordering new control and light socket since socket is melted rescheduling December 27; ordrng 1 W10210871 (holder,lamp) and 1 W10849829 (cntrl-elec)"

Near Legion Dr E, Converse, TX 78109
Sherman  J.

Sherman J.

WASHER MAYTAG MVWX655DW1 Replaced console. Unit is functioning as designed. No further issues at this time.

Near Pleasant View Dr, Kerrville, TX 78028
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTM404EBS3 Customer complaint was unit has a scratch on it from last visit ordering new door to resolve issue.; ordrng 1 W10901498 (panel)

Near Everett Loop, Converse, TX 78109
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Issue is unit keep turning off after 5 sec of turning it on. Ordering new board and magnetron ; ordrng 1 W10754299 (magnetron) and 1 W11173819 (panl-cntrl)

Near Catalan Cliff, San Antonio, TX 78261
Jim G.

Jim G.

WASHER WHIRLPOOL WFW5620HW0 I contacted techline and spoke to Ian SR# 7726707684Who helped me rule out any mechanical issues. The shocks are not in fact faulty. There was an F0E5 error which indicates an off balance load. Ran a quick load in person to see real world performance. No errors (off balance errors). Educated customer on how to adjust spin for smaller loads or larger loads.

Near Briarwood Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5090JW0 "Found unit would not start, found unit in Demo mode researched found training pointer W11396914 followed steps ran full service cycle all operations normal. Advised of survey and paper."

Near S FM 3465, Adkins, TX 78101
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue is dishwasher not dispensing enough water to clean dishes. Replace pump motor. Ran diagnostics no issues. Ran a quick cycle. No issues. Educated costumer about unit not drying plastics. Job complete

Near Purple Ash, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Removed old panel re gummed evaporator shield since previous tech had removed sealer gum. Installed panel all operations normal.

Near Rosalina Loop, Converse, TX 78109
Richard G.

Richard G.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Customer complaint is that there is a gas leak in his cooktop. Customer has had the gas company check and says there are multiple areas leaking gas. Found leaks in the regulator as well as the manifold. Ordering both.; ordrng 1 W10594395 (manifold) and 1 W11087445 (regulator)

Near Bianca Mill Way, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint is that the refrigerator is leaking from the freezer area. Found drain hose to be clogged.ordering drain tube.; ordrng 1 WPW10153550 (extension)

Near Flora Springs, San Antonio, TX 78253
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 The control board does not match up to wire harness. Same as job before. Customer is very upset about it. ; saved tckt

Near Baethge Blvd, Fredericksburg, TX 78624
Devon F.

Devon F.

RANGE WHIRLPOOL MES8880DS0 Customer complaint was unit would get error code for fan blower speed replaced blower fan to resolve issue unit operating as designed.

Near Foothill Pine, San Antonio, TX 78259
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is that the dishes are not drying. Ran unit through diagnostics. No errors. Automatic test passed. Heating element is working and unit is operating normally. Customer is not using rinseaid. Went over “why won’t the dishes dry in my dishwasher “ handout with customer and spoke to her about using rinseaid to assist the drying process. Unit is good to go. Spoke with customer about survey. Called techline to document. Spoke with Liam. File# 7726705022

Near Canyon Rock Ln, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Issue door are not level. Try to get them even by raising units feet. It doesn’t get to be as even but good really close. Told costumer that’s as much I can get it level. Try to call tech line and waited 15 min but no answer.

Near Tuscan Woods, San Antonio, TX 78261
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFG975H0HZ0 Made adjustment on range. Fully operational. Job complete.

Near Bright Skies, San Antonio, TX 78261
Michael R.

Michael R.

MICROWAVE AMANA AMV2307PFW2 "The microwave was making a clicking noise in the keypad are, took the display off and checked connections, all good. Installed the new interlock and put the display back in place and plugged appliance in, no power, checked the breaker and the breaker had blown, reset the breaker,still no power, installed a new fuse , still no power, replaced all the switches, still no power, the outlet is good,ordered parts to resolve issue ; ordrng 1 W10138793 (fuse) and 1 W10849846 (cntrl-elec) and 1 W10890779 (panl-cntrl)"

Near N Wheeler St, Victoria, TX 77901
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue is unit is leaking. Found no water leaking. Look under unit no water. Check evap drain no water. check inside unit no water leaking And check water valves also. Didn’t find water marks on water sheet left from last visit. Unit is working as design.

Near Azul Dawn, San Antonio, TX 78261
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, received F8E1 long fill error. Checked valves, slow to dispense water on cold side. Found issue with sediment clogging up cold valve will need to replace to resolve. Explained findings to customer.; ordrng 1 W11101906 (valve)"

Near Co Rd 73, Robstown, TX 78380
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint was unit dispenser wouldn’t close replaced dispenser to resolve issue unit operating as designed.

Near Seal Pointe, Converse, TX 78109
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW3 Customer complaint was unit would not drain replaced drain pump to resolve issue unit operating as designed.

Near Ridge Summit St, San Antonio, TX 78247
John L.

John L.

WASHER WHIRLPOOL WTW5000DW "Inspected unit, attempted to run test on unit did not respond. Issue with control, replace board to resolve.; ordrng 1 W10916478 (cntrl-elec)"

Near Sunset Trail, Robstown, TX 78380
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WCE77US0HS01 Replaced LF switch and burner and as well as warming zone element tested all operations normal advised of survey and paper.

Near Cavan, Cibolo, TX 78108
Adam H.

Adam H.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Inspection of unit shows no error codes. But there is a large amount of frost in the back of the freezer compartment which is restricting airflow into the fridge. Replace harness wire and evaporator motor to resolve issue; ordrng 1 2315549 (motor evaporator) and 1 W10242409 (harns-wire)

Near Whitewing, Kingsville, TX 78363
Michael R.

Michael R.

RANGE SAMSUNG NX58H5600SS "I didn’t have the parts for this job, reschedule customer and reordered the parts.; rqstng P&A on 1 DE92-02588J (PCB ASSEMBLY) and 1 DG-6400473A (KNOB) and 1 DG34-00027B (MEMBRANE)"

Near Commerce St, Bloomington, TX 77951
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FW3 "Installed new stator, rotor, and clutch. Ran calibration. Ran diagnostics test. No unusual noises during testing. No further issues. Job complete."

Near E Pyron Ave, San Antonio, TX 78214
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed components, issue with lights remain. After further inspection found issue with produce door and control unit. Water had made its way into the board and corroded wiring and board. Will need to replace to resolve.; ordrng 1 W10563326 (cover) and 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"

Near Co Rd 2289, Odem, TX 78370
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspection of unit shows error code for f4 e3 I believe this is a secondary issue caused by no water entering unit. Replace fill valve assembly and pump motor to resolve issue; ordrng 1 W10327250 (fill valve assy) and 1 W10917110 (pump&motor)

Near Xanadu St, Corpus Christi, TX 78415
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHEN AID KDFE104HPS0 Issue was dishwasher not dissolving the soap. Do to bad pump motor. Replace pump motor. Ran diagnostics no error codes. Ran a quick cycle. No other issues unit working as design. Job complete

Near Pebble Bow, San Antonio, TX 78232
Christian G.

Christian G.

WASHER MAYTAG MVWB835DW4 "Issue stated by customer: washer making loud noise during cycles. Unit not responding to service verification cycle test. Left lid locked after exiting service diagnostics. Installed gearcase, control, clutch and washplate. Ran unit through diagnostic test. Unit passed through all cycles in service verification cycle. Unit tested good. Informed customer of survey."

Near Bastione, San Antonio, TX 78253
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has come loose from gearcase post. Replace screw wash play an agitator to resolve issue. Job will require authorization.; rqstng P&A on 1 W10003790 (screw) and 1 W10680217 (washplate) and 1 W10680218 (agitator)

Near TX-141, Kingsville, TX 78363
Jesus C.

Jesus C.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Installed new bin thermistor. No further issues. Tested to complete.

Near Co Rd 7713, Devine, TX 78016
Adam H.

Adam H.

REFRIGERATOR MAYTAG MRT118FFFZ05 Inspection of unit shows temperatures not staying consistent and not reaching desired temperatures. No ice buildup and air circulating correctly unit is getting proper voltage. Believe there is a leak in the compressor or line for compressor. Replace compressor and control to resolve issue. Job will require a sealed system technician; ordrng 1 W11135151 (COMPOSER ) and 1 W11207398 (CONTROL )

Near E Kleberg Ave, Kingsville, TX 78363
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Issue stated by customer: single oven unit operating as a double oven. Wrong model# was input. Switched to correct model#, unit test good."

Near Taverns Turn, San Antonio, TX 78253
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows customer used bad power cord and mounted incorrectly causing terminal block to fry. Replace terminal terminal block and screws to resolve issue.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

WASHER WHIRLPOOL WFW6620HW0 "Inspected unit, unit getting voltage but not powering on. Replace control panel to resolve.; ordrng 1 W11219530 (filter) and 1 W11294803 (cntrl-elec) and 1 W11329045 (cntrl-elec)"

Near Pelican Point, Port Aransas, TX 78373
Adam H.

Adam H.

DRYER WHIRLPOOL WED5000DW2 Inspection of unit shows timer will not advance on its own. Unit is getting correct voltage replaced timer to resolve; ordrng 1 W10185992 (timer)

Near Iroquois Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 7985 gate code. Inspection of unit shows large deformity in left hand door where rocker switch would strike. Informed customer only way to fix issue would be to replace the entire door and there is a 12 week plus wait time for that specific parts. Customer understands and has left open a return date for installation until part is in hand. I did tape down the switch so the customer can continue using ice and water dispensers. I did make sure customer was OK with this short term solution. There is a little bit of a language barrier household is Spanish-speaking only per customer is OK with the situation for now; ordrng 1 W10847848 (switch) and 1 W11256280 (dor-fip)

Near S Lake Dr, Corpus Christi, TX 78414
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Further checking found the evaporator fan and shroud to be fine. There is nothing wrong with this unit. It just has a powerful fan that vibrates the aluminum covering at times.

Near Dalhart Pass, San Antonio, TX 78245
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit has longer than normal cooking times. States that items are not getting to temp. Used thermal coupler to test temperature during 350° bake cycle. Rope temp was 362.7 at top and 337.7 at bottom. Top 352.6 bottom 329. Ordering sensor and control to resolve issues.

Near FAIR OAKS, TX 78015
Devon F.

Devon F.

WASHER WHIRLPOOL WFW6620HC0 Customer complaint was unit would leak from bottom took top panel off and put unit in diagnostic mode no error codes put unit on normal wash and watched under unit for leaks no leaks found. Instructed customer to record next time it leaks to show tech. At this time unit is operating as designed.

Near Cherry Valley, San Antonio, TX 78260
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Error codes F8E1, F7E6, cleared error codes and checked the inlet valve, low water pressure on the cold side. The the water valve off and removed the hose from the inlet valve, the screen was clogged with hose fibers, clean out the screen and put hose back in place and turned water valve on, tested cold side of inlet valve, has good water pressure now. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Juan Antonio Rd, Victoria, TX 77904
John L.

John L.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."

Near Scenic Cir, Corpus Christi, TX 78410
Chris S.

Chris S.

RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Lois Ln, Hollins, VA 24019
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 W10832724. MotorW11162436. ControlW10913953 actuatorNeed authorization from Lowe’s to pre order the parts listed. ; rqstng P&A on 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11162436 (cntrl-elec)

Near Ferguson Valley Rd, Roanoke, VA 24014
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Arrived at customers location customer states retailer has already picked up the unit and replaced it. Issue resolved bill accordingly

Near E Warren Ave, Kingsville, TX 78363
Chris S.

Chris S.

KITCHEN WHIRLPOOL WDT970SAHZ0 The diverted valve is running constantly causing the cycle to not continue to the wash. ; ordrng 1 W11087376 (pump&motor)

Near Parkview Dr, Vinton, VA 24179
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT720PADM2 WPW10671941 pump and motor Control W11413274. ; ordrng 1 W11413274 (CONTROL) and 1 WPW10671941 (pump&motor)

Near 11th St, Radford, VA 24141
Uriah B.

Uriah B.

DRYER WHIRLPOOL LER7646EQ0 WP694089. Blower wheel. 31.73279827. Motor. 4392065. Repair kit. May not need blower wheel. And may be able to use old pulley. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)

Near 15th St NW, Pulaski, VA 24301
Adam H.

Adam H.

RANGE AMANA AER6303MFS1 Install components tested unit issue resolved.

Near Prince Dr, Corpus Christi, TX 78412
Chris S.

Chris S.

RANGE JENN-AIR JES9900BAS I installed the switch and found the sensor on the burner isn’t working. Will order and replace the element. Customer will pay the total at next visit. ; ordrng 1 W10823722 (elmnt-surf)

Near Blake Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

OVEN WHIRLPOOL MER6769BAW W10201551. Upper broil element; ordrng 1 W10201551 (elmnt-brol)

Near Williams Ave, Radford, VA 24141
Chris S.

Chris S.

LAUNDRY MAYTAG MVWX655DW1 The suspension is still strong. I adjusted the level and checked operation. All operations check ok. I instructed customer on loading techniques.

Near Forest Ave, Radford, VA 24141
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HC1 "Inspected unit for starting issues, performed service diagnostics found f6e1 error code communication loss between acu and him,hmi has already been replaced,diagnosed to need acu; ordrng 1 W11388022 (ELEC CNTRL )"

Near Fontenay Cir, Little Rock, AR 72223
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8040DW4 I installed the console and checked operation. All operations check ok.

Near Bradshaw Rd, Salem, VA 24153
Doug M.

Doug M.

LAUNDRY MAYTAG MVWX655DW1 "Inspected unit for unbalance and lid latch issue,performed service diagnostics found f5e3 error code lid unlock fault found lid not seating to top properly due to being warp right side corner not flush,found basket not center on unit causing unbalanced issue,centered basket diagnosed to need lid; ordrng 1 W11117421 (lid)"

Near Midland St, Little Rock, AR 72205
Chris S.

Chris S.

RANGE WHIRLPOOL WFE320M0EW2 I installed the control wire harness and terminal block. Checked operation. All operations check ok.

Near Thorndale St SW, Roanoke, VA 24015
Chris S.

Chris S.

DRYER MAYTAG MEDB765FW0 I found no error codes. The dryer heated as expected I instructed customer on the sensor dry settings. All operations check ok.

Near Pennsylvania Ave NE, Roanoke, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.

Near Greenway Dr, Hollins, VA 24019
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED6620HC0 Found no operation at control. Power to unit was 100 on each leg and about 210 between the two. Checked fuses and checked ok. Operation came back.

Near Newman Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Replaced control board. Ran calibration and auto test. Informed cx of low water to cold side of machine. May need plumber out to look at pressure to the washer.

Near Old Baltimore Rd, Draper, VA 24324
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB765FW3 Cx water heater leaking near the washing machine.

Near Clover Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump and motor and heating element. Ran auto test. All checks ok at this time.

Near Wimbledon Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL LER7646EQ0 "Replaced motor, pulley, and blower wheel. All checks ok. ; used 1 WP8567668 (TIE) from stock"

Near 15th St NW, Pulaski, VA 24301
Uriah B.

Uriah B.

OVEN WHIRLPOOL RBS245PRS04 Wp979243. Replaced cutoff. All checks ok now. ; used 1 Wp979243 (CUTOFF) from stock

Near Norris Run Rd, Blacksburg, VA 24060
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"

Near McNutt Rd, Conway, AR 72034
Doug M.

Doug M.

MICROWAVE WHIRLPOOL KMCS1016GSS "Inspected unit for door not opening properly due to slide mechanism sticking,could not find parts list,called partner team this unit is 1year warranty exchange only,file #7726704923"

Near Cedar Ln, North Little Rock, AR 72118
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"

Near Ash St, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts per tech line 7726671913,due to unit not cooling properly to make ice,tested unit operation checks ok"

Near Soto Ln, Hot Springs, AR 71909
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Last visit found faulty detergent dispenser. Replaced with new dispenser to resolve issue. Unit tested good now. Yes to survey.

Near Champion Blvd, Boerne, TX 78006
Devon F.

Devon F.

OVEN ELECTRIC (D JENN-AIR W132W "Customer complaint was unit would not bake, tested heater element, wires, cutoff and the outlet all passed. Tested boiler element it works fine diagnose a bad board, board is discontinued. Collected SC + travel 124.49 card."

Near Saddle Point, San Antonio, TX 78259
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HW0 Installed new UI. Washer going into diagnostics. Ran diagnostics testing. No issues during testing. Unit is working properly. Tested to complete.

Near Aeromedical Rd, San Antonio, TX 78235
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4855HW1 Tested washer. No cold water or hot water from valves. Found wiring to valves was damaged. Fixed wiring. Good water from both valves. No further issues. Tested to complete.

Near McQueeney, TX
Steven G.

Steven G.

DRYER WHIRLPOOL WGD4815EW2 "Checked dryer found rumbling sound while running, went over unit nothing seems bad, replaced roller kit dryer running normal at this time customer to use dryer and call if any problems ; used 1 4392065 (REPAIR-DRYER) from stock"

Near Treegarden Dr, San Antonio, TX 78222
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KSEG700ESS3 Replace both rail bases. Was able to level range completely. Customer was satisfied with level. Job complete.

Near Anna Mae Dr, San Antonio, TX 78222
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue was units UI turning on wrong oven. Replace UI. Make sure it was turning on the right oven. Turn oven for 10 min to 350 no issues. Unit working as design. Job complete.

Near George O'Brien, San Antonio, TX 78260
Devon F.

Devon F.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 "Customer complaint was unit would not light, removed and reinstalled orifice to where all burner work unit is operating as designed."

Near Vista Bella, San Antonio, TX 78260
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last visit found the need to swap out control and user interface due to mismatch. Unit tested good now with no further issues. Yes to survey.

Near Champion Blvd, Boerne, TX 78006
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.

Near Crabapple Rd, Kendalia, TX 78027
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer provided closing documents for December 17 2019. Found scratch in paint on cabinet on left of oven took pictures advise customer this was pre existing removed door replaced vent tested all operations normal. Customer declined email.

Near Sunset Loop, Garden Ridge, TX 78266
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOSA2EC0HZ01 Issue was a bad UI panel. Replaced UI panel to resolve issue. Unit tested good.

Near Kendall Canyon, San Antonio, TX 78255
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint is that the dispenser has to be forced closed. Changed out dispenser with truck stock. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W10861000 (DISPENSER) from stock

Near San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived at customer house checked refrigerator found refrigerator infested with gnats due to food left in refrigerator. Spoke to customer about getting it cleaned and possibly not being covered under warranty.Attempted to take pictures but customer asked me to leave. Called trade partners to have it noted. SR7726682544

Near Peck Ave, San Antonio, TX 78210
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Drum not spinning during run. Found belt was damaged. Replaced belt. No further issues. Tested to complete. ; used 1 4392067 (REPAIR) from stock

Near Richland Hills Dr, San Antonio, TX 78251
Jim G.

Jim G.

WASHER WHIRLPOOL WTW8040DW4 Replaced inlet. Issue was resolved. Old inlet was not actuating hot water.

Near Tamarind Bend, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced dampener motor and drawer cover. Issue resolved.

Near Secret Way, Spring Branch, TX 78070
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHENAID KHHC2090SSS2 "Previous visit diagnosed a bad control. Previous service company determined that the screw holding the top of door was “stripped in production at factory.” Unable to repair unit as the control is mounted in door, which must be removed for access. Called techline spoke to Brian for documentation for customer to forward to Safety Team 7726693830. Based on circumstances, the unit is unable to be repaired."

Near Apple Tree Woods, San Antonio, TX 78249
Jesus C.

Jesus C.

BEVERAGE CENTER KITCHENAID KUBR204ESB00 Door on unit is not closing properly. Hitting on side of cabinet. Found unit not sitting level. Leveled out unit. Door closing properly. Not hitting cabinet. No further issues. Job complete.

Near San Antonio, TX 78253
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS Unit was not cooling but the UI was response. Lights were not on. Reset control. Issue resolved. Ran several service tests to ensure proper function.

Near Hidden Cove, Spring Branch, TX 78070
Christian G.

Christian G.

WASHER MAYTAG MVWB835DC4 Issue stated by customer: washer making noise during spin. Replaced stater motor and gearcase(included new slider). Ran unit through diagnostic verification cycle. Passed rough all 20 cycles. No noise. Unit test good. Informed customer of survey.

Near Drop Seed, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GS5SHAXNT00 "Issue is no light and no cooling refrigerator. Fixed cooling issue last visit. Installed new socket this visit, still no lights. Noticed that the refrigerator control was dead. Put old socket back in. Refrigerator control board is discontinued. Need to collect P&L from Derek. Derek not home. Tried calling Derek but could not get a ring tone. Passing info to AE to see next steps."

Near Woodrose Park, San Antonio, TX 78255
Sherman  J.

Sherman J.

WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics on unit. No error codes. Calibrated unit. No further issues at this time.

Near Colt Ct, Ingram, TX 78025
Colton B.

Colton B.

DISHWASHER WHIRLPOOL KUDS30FXSS1 Issue was a non-functioning touch pad. Found no error codes. Took UI panel off and upon moving it it started working. Believe issue to be a loose connection. Unplugged and reinserted Control to UI wire harness. Unit testing good. Informed customer that service call is good for 90 days and that if she has more issues to call us. Collected service call.

Near Oakview Ridge, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

VENT HOOD WHIRLPOOL WVW57UC6FS2 Arrived at customer home. Requested proof of purchase or delivery due to issue being cosmetic. Customer was not able to provide proof of purchase or delivery. Unable to continue service.

Near Labor St, San Antonio, TX 78210
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB2 Customer complaint is that unit shut off during thanksgiving and would not heat back up. Customer tried unit a few days later and all functions were working. Tested range. All elements and burners are working. No error codes stored on control. Oven heating up properly. Called tech line. Might be a control issue. Ordering new control. Sr 7726691364; ordrng 1 W10887901 (cntrl-elec)

Near Stetson Park, San Antonio, TX 78223
Jim G.

Jim G.

VENT HOOD WHIRLPOOL WVU37UC0FS Could not find any obstructions. Dismantled motor. Checks blade for bending etc. nothing out of the ordinary. Issue resolved. Tested properly. Contacted techline to be sure spoke to Kevin SR# 772669681 who informed me that unit sounds good.

Near Hancock Farm, Canyon Lake, TX 78132
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced control and sensor. Ran unit through diagnostics cycle. All good. Water is still cold lid in the dishwasher and cold coming out during drain cycle. Ordering thermostat. Heater tested good.; ordrng 1 WP661566 (thermostat)

Near Pitchfork Gap, San Antonio, TX 78245
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last visit error codes revealed a faulty console. Replaced with new console to resolve issues. Unit tested good now.

Near Dusty Boots Rd, San Antonio, TX 78254
Colton B.

Colton B.

COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Replaced downdraft and wiring harness, still not operational. I’ve replaced everything at least once on this cooktop. Called techline (SR:7726582240) who is going to pass it off to engineering. Should here back in a few days about how to proceed."

Near Fox Briar Ln, Boerne, TX 78006
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW3 "Customer stated that the issue is that the unit has not been locking properly. Technician arrived with the lid lock assembly, however the door is broken on the left hinge. Ordering a door to resolve all issues.; ordrng 1 W11259006 (lid)"

Near Watertown, San Antonio, TX 78249
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Decorated and unit and replaced evap motor. Also raised the temp of the freezer 1 keep any frost from freezing the rack again.

Near Saddle Ridge Dr, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced evaporator motor and harness which includes bimetal thermistor. Issues resolved.

Near Lazy Meadows, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE104ESS Determine dispenser and UI and control are malfunctioning. Ordering the parts. ; ordrng 1 W10854225 (cntrl-elec) and 1 W10861000 (detergent dispenser) and 1 W10903576 (panel-cntl)

Near U.S. Hwy 281 N, San Antonio, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found shorted Ui in deli drawer due to moisture, need to replace deli drawer panel/door to replace internal wire harness due to moisture damaging connections. Needs OTL before ordering.; rqstng P&A on 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"

Near Shining Elk, Garden Ridge, TX 78266
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW2 Concern was clothes was stuck inside unit under impeller. Found impeller was install right. Remove impeller and installed it the properly. No other issues job complete.

Near Crescent View, San Antonio, TX 78258
Christian G.

Christian G.

WASHER MAYTAG MVWX700XW0 "Issue stated by customer: washer no operating properly. Replaced gearcase, tub assembly and washplate. Unit tested good. Informed customer of survey; pckd up 1 WPW10553968 (washplate)"

Near Rollingfield Dr, San Antonio, TX 78228
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTE204GPS0 "When replacing inner door I noticed that the barrier vapor did not look aligned correctly, upon further research of the parts list diagram I realized that the screw that holds the barrier vapor in place was not the same on the unit. I called Tech-line and spoke with Butch. After explaining my concerns about a manufacturing defect and asking a few questions he pointed me in the direction of an improperly installed cover outlet. I did notice that one connection of the feed tube assembly was not fully connected. I discovered when trying to correct the connection that the middle clip on the back wall that holds the feed tube assembly was dangling and not secure. It fell completely off when I removed the feed tube assembly. I tried to put it back in but it it would not secure. I called Tech-Line again and talked with Scott, explained the situation and he informed me we would have to change the Tub. SR# 7726633461; ordrng 1 W10681492 (tub-dishwr)"

Near Mountain Cove, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Issue is oven not wanting to go on cycle enter diagnostics mode and ran auto Test mode and kept getting a F1E0. Internal error. Found bad main control board. Service fee collected. Told costumer. Needs to pay for P+l; ordrng 1 W10496292 (cntrl-elec)

Near Trophy Ridge, San Antonio, TX 78258
Colton B.

Colton B.

WASHER MAYTAG MVWB865GW0 "Issue was long fill error code. Replaced valve from truck stock, unit tested good.; used 1 W11165546 (VALVE) from stock"

Near Willow Heights Dr, San Antonio, TX 78254
Steven G.

Steven G.

DRYER MAYTAG MED6630HW0 "Checked dryer found clothes coming out damp on automatic cycles, but not all the time, replaced control and thermostat ran cycle unit unit is cycling normal now"

Near Tulane Dr, San Antonio, TX 78228
Steven G.

Steven G.

WASHER MAYTAG MVWC425BW1 "Checked washer found found unit not washing, found bad control board replaced checked operation unit is working normal now, please send hard copy to customer since they do not have an Email"

Near Langport, San Antonio, TX 78239
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW8600YW1 Replaced suspension. Ran test cycle unit operated properly until spin cycle then gave unbalanced load. On spin I heard a lot of grinding. Drive system bad. Ordered replacement.; rqstng P&A on 1 W10137698 (DRIVE MOTOR)

Near Sentry Hill, San Antonio, TX 78260
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint is that the oven will do nothing. Cooktop is working. Bake and broil are not working. Igniters are not clicking. Called techline, spoke with David, traced power to igniter. Found bad igniter. Igniter has been replaced within 90 days.; ordrng 1 W10914411 (igntr-oven)"

Near Delta Point, San Antonio, TX 78253
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue stated by customer: dent when unit was installed. Installed RH door. Unit good. Informed customer of survey.

Near Dak Ave., San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW0 "Found UI not responding, removed console tested incoming power polarity good voltage good. Tested harness and ACU found console needs to be replaced Needs OTL authorization.; rqstng P&A on 1 W10894651 (console)"

Near Town Creek Way, Cibolo, TX 78108
Steven G.

Steven G.

RANGE WHIRLPOOL WEE510S0FS1 "Checked range found F3 E0 fault code coming up won’t clear checked sensor found ok, checked control board and found sensor harness not plugged in, attached connection checked operation unit working normal now"

Near Kamary Ln, San Antonio, TX 78247
Sherman  J.

Sherman J.

ICEMAKER (STANDA KITCHENAID KUID508ESS1 Changed circulation pump. Water valve is bad. Ordered parts to resolve issues. Called tech line. Spoke to mark. Sr#-7726696946. Quoted customer 464.89 parts and labor including water valve. ; ordrng 1 W10897719 (WATER VALVE)

Near Perfect Valley Trail, Fredericksburg, TX 78624
Steven G.

Steven G.

WASHER WHIRLPOOL CHW9050AW0 "Checked washer found fault code no H2O coming up checked pressure switch hose found cut in hose, fixed cut checked operation unit is working normal now"

Near Pat Booker Rd, Universal City, TX 78148
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Issue stated by customer: refrigerator not cooling. Compressor running good. Customer was told by previous tech that Freon needed to be refilled. I do not have the equipment to do so. Requesting sealed system tech.

Near Elliott St, San Antonio, TX 78225
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM404ESS2 I inspected unit. Determined there is a leak from the actuator (where the actuator meets the sump). I spoke to Andrew SR# 7726695948 who informed me the only correct is to replace entire sump and motor assembly. ; ordrng 1 W10861526 (pump&motor)

Near Sattler Rd, Spring Branch, TX 78070
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint is that the washing machine is not functioning as designed.says he can not get the washing machine to fill to the maximum level on deep water wash. Ran unit through diagnostics and found no error codes. Automatic test passed, but water was slow coming through valves. Checked valves and found bad valve. Also found a bad connection in the control that can’t be fixed. Ordering valve and control.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"

Near Alstroemeria, San Antonio, TX 78253
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s

Near Camelback Dr, San Antonio, TX 78209
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Install components calibrated unit rent verification cycle no abnormal or strange noises coming from unit while running verification cycle. Issue solved

Near TX-285, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows belt has broken. Unit does heat correctly replace belts with truck stock issue resolved; used 1 WPW10198086 (Belt) from stock

Near E Lamar St, Falfurrias, TX 78355
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack in microwave causing electricity. Removed rack and found rack supports burnt and inner cabinet burnt. Removed rack mounts and tested unit. Unit doesn’t give off electricity inside cabinet any longer. Ordering rack/supports to try and resolve issue.; ordrng 1 W10803366 (rack) and 1 W10840759 (support FRONT) and 1 W10840794 (support LR) and 1 W10840795 (support RR)

Near Silver Mist Way, San Antonio, TX 78254
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Inspection of unit shows same error code as before F6E1 after following suggested steps and procedures for checking resistance and voltage across-the-board all readings come back normal operation. Replaced oven sensor for a second time. Issue resolved.

Near N Vargas St, Falfurrias, TX 78355
Colton B.

Colton B.

DISHWASHER LG LDS5540ST Customer reported burning smell and no heat DW. Finding issue to be a bad heating element. Quoted customer for P&L. Collected service call. Gate code is 034. Part needs customer autho.; rqstng P&A on 1 AP5272210 (HEATING ELEMENT )

Near Sweetbrush, San Antonio, TX 78258
Adam H.

Adam H.

RANGE KITCHENAID KDRS467VSS05 Installed component issue resolved

Near S Tovar St, San Diego, TX 78384
John L.

John L.

RANGE WHIRLPOOL WFC150M0EB3 "Inspected unit, all burners working as should. Explained unit design to customer."

Near Smith Rd, Aransas Pass, TX 78336
Ivan B.

Ivan B.

REFRIGERATOR KITCHEN AID KSSC42QMS03 Electronic control received was not the correct part. It was too big to fit. Much bigger than the original. Ordered just the control board this time.; ordrng 1 2307028 (CONTROL BOARD )

Near Grassmarket, San Antonio, TX 78259
Adam H.

Adam H.

RANGE KITCHENAID KVUB606DSS3 Installed component issue resolved

Near S Tovar St, San Diego, TX 78384
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW1 Checked dryer dryer would not start. When clicking push to start would not hear relay or click to indicate start good voltage to switch.ordering switch to resolve issue.; ordrng 1 W10563095 (relay-pts)

Near N Olive St, San Antonio, TX 78202
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW0 Inspection of unit shows error code F7E5 shifter fault. Replace actuator with truck stock. calibrated and ran verification cycle issue resolved; used 1 W10913953 (ACTUATOR) from stock

Near E 2nd St, Bishop, TX 78343
Michael R.

Michael R.

DRYER MAYTAG MED5630HC "Plugged the appliance into a 220 outlet and tested the appliance, no error codes. The appliance is heating and working normal"

Near N Navarro St, Victoria, TX 77904
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s

Near Camelback Dr, San Antonio, TX 78209
Michael R.

Michael R.

DRYER AMANA NED4655EW1 "The appliance was not heating, checked voltage at the outlet and appliance, not getting 220v. Reset the breaker and retested,still not getting 220v. Advised the customer that she would need to get maintenance to check the breaker/outlet, once that has been corrected the appliance should work properly"

Near Zac Lentz Pkwy, Victoria, TX 77904

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