Near Kingsville, TX 78363
Adam
Job Details: 10/03/2019
WASHER MAYTAG MVWB765FW3 Inspection of unit shows single flat sheet for bedding was pulled underneath wash plate. Was able to remove agitator and bedding. Bedding was destroyed. Also advise customer with that type of material wash cycle should be selected on delicate/hand wash. Issue resolved
Near Fairlawn, VA 24141
Uriah B.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found the drawers sticking. Needs food grade grease. Adjusted refrigerator door handle. ; ordrng 1 WP542638 (grease)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/03/2019
WASHER ROPER RTW4516FW2 F7E5F7E6F8E1120 coming to the control but unable to send power to any of the components in manual diagnostic. Needs control board. Lid lock was the only component that operated in manual test mode. ; ordrng 1 W11170318 (cntrl-elec)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/03/2019
WASHER WHIRLPOOL WFW5620HW0 Could not get bolt from rotor. Need Chris and ordering rotor stator in case we can’t get bolt off. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 8 W11314661 (screw)s and 1 W11354541 (STATOR)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/03/2019
DRYER WHIRLPOOL MEDB765FW0 Needs latch. Just used truck stock...; ordrng 1 WP3389441 (catch)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/03/2019
KITCHEN KITCHENAID KDPE334GPS0 Found pump running but not pumping. Needs pump.Be sure to vac out the drain line also as precaution.; ordrng 1 WPW10531320 (drain pump)
Near Portland, TX 78374
John L.
Job Details: 10/03/2019
WASHER MAYTAG MVWC400XW "F7E5 shifter fault, F7E1 basket speed fault. Tested tachometer on unit, picks up turning of basket. Ran manual test on spin and agitate. No spin or agitate, all connectors good. Replace components to resolve this; ordrng 1 W10006354 (CAM) and 1 W10006355 (actuator) and 1 W10249628 (drive motor) and 1 W10278117 (capacitor) and 1 W10393490 (cntrl-elec)"
Near Kenedy, TX 78119
Michael
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW8240YW0 "Found error code F71, performed an automatic diagnostics and it wouldn’t go into spin mode. Ran a manual test to check the RPS sensor, also the spin test motor all checks out. Ran 2nd automatic test and it completed with no issues. During the manual spin test is was loud and when it was coming to a stop you could hear the bearings were bad. I was unable to remove the wash plate, ordered parts to resolve issue. ; rqstng P&A on 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/03/2019
RANGE AMANA ACR4303MFW3 "Inspected unit, unit getting proper power. All top burners turn on, but control will not respond to inputs, nor will it display anything. Replace board to resolve this.; ordrng 1 W10837800 (cntrl-elec)"
Near Inez, TX 77968
Michael
Job Details: 10/03/2019
WASHER MAYTAG MVWB835DW0 "Error codes F3E2, F8E1, F0E5, F5E2, cleared errors codes and tested the inlet valve, the valve wouldn’t open up on both cold or hot, ordered inlet valve.; ordrng 1 W11165546 (valve)"
Near Orange Grove, TX 78372
John L.
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW4816FW "Inspected unit, received F8E1 long fill. Checked pressure at lines, good pressure. Tested valves, cold side does not dispense water as should. Replace to resolve.; ordrng 1 W10869799 (valve)"
Near Victoria, TX 77904
Michael
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer said the food in the freezer was starting to melt, they took the stuff out and moved to another refrigerator and it started working again and making ice. Ran tests 1-6 all past but test 5 I could not hear the compressor kick or change speeds. Took the back cover off to the compressor and didn’t see a green light and the compressor was not on out of diagnostics. Unplugged the appliance and plugged back in after 60 seconds the compressor and condenser fan kicked on and the suction line frosted up and didn’t dissipate. Called John and he said it is low on Freon and leak somewhere. Rescheduled for him to come out on a sealed system issue and ordered inverter box just in case.; ordrng 1 W11087200 (invrtr-box)"
Near Corpus Christi, TX 78418
Adam
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ03 Inspection of unit shows error code F8E0 Comes back as lower fan speed underspeed. Suggested method for correcting issue is replacing ACU. Order ACU to resolve issue.; ordrng 1 W11253186 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unable to diagnose unit or physically be hands-on with units because dispatch was not done correctly from Lowe’s with correct documentation. Contacted customer to explain to them the situation and apologies but Lowes will have to re-dispatch work order before I’m able to work on units. But based on what customer stated I believe issue is with one of the water valves. Ordering three separate water valves to resolve issue. Have not set return date Lowes will have to re-dispatch properly before work or diagnostics will be done on unit.; ordrng 1 W10394076 (valve-inlt) and 1 W10394076 (valve-inlt) and 1 W10701640 (valve)
Near Victoria, TX 77904
Michael
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "The food is not freezing in the freezer. The temperature was set at 33 in the refrigerator and -3 in the freezer Checked the temperature in the refrigerator 36-37 degrees, the freezer was about 28-30 degrees. Both the compressor and condenser fan are coming on. Called and spoke with John, he said it’s a possible leak in the system and not to order any parts. This is a sealed system issue ; schdld next appmnt for 10/9 WED !"
Near Victoria, TX 77905
Michael
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 The hinge was making a grinding noise on the left side found the friction fastener sleeve was missing. Ordered parts to resolve issue and rescheduled.; ordrng 2 WP8268961 (pad)s
Near Little Rock, AR 72205
Doug M.
Job Details: 10/03/2019
ICEMAKER WHIRLPOOL GI15NDXZQ2 "Replaced drain pump due to noisy operation,tested unit operation checks ok"
Near Little Rock, AR 72207
Doug M.
Job Details: 10/03/2019
WASHER WHIRLPOOL WET4024HW0 "Replaced pressure switch per EA error code switch reading out of range per tech sheet,tested unit operation checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/03/2019
M/W OTR JENN-AIR JMV9196CS3 "Replaced microwave door due to other glass breaking,tested unit, operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/03/2019
ICEMAKER WHIRLPOOL KUIX305ESS2 "Inspected unit for making concerns per customer,inspected unit found full bin of ice,customer concern was that the back part of bin not filling,informed customer that the back part of bin will not get full like the of bin due to ice melting and as drain cycle runs will also melt ice,to ensure unit always has fresh ice,verified normal operation unit checks ok"
Near Mayflower, AR 72106
Doug M.
Job Details: 10/03/2019
WASHER ROPER RTW4516FW2 "Inspected unit for not starting,found when plugging in unit emergency drain cycle runs,let emergency drain cycle complete,performed service diagnostics found no error codes, performed manual test all steps checked ok,found new stand pipe was installed with a 90 degree elbow about 8 inches down from top of stand pipe allowing water to back up to drain hose causing siphoning effect,informed customer of proper drain installation per installation guide,calibrated unit operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected for no interior lights found light coming on when door are opened,replaced led board,side panel interior lights are now working freezer light not working,found freezer led module to be shorted,diagnosed to need led module; ordrng 1 W11205083 (module), pckd up 1 W10804160 (cntrl-elec)"
Near Conway, AR 72034
Doug M.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL MFT2976AEM00 "Inspected unit for water leak in ceiling,found when water is dispensed water is leaking from crack in reservoir,diagnosed to need reservoir ; ordrng 1 W11168758 (reservoir)"
Near Hollins, VA 24019
Uriah B.
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL MDB7749AWM1 Found door switch wire has disconnected. Reconnected and tested unit. All checks ok. Will need console. If any work needs to be done. W10811151. Console.
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The unit was set to the warmest setting in the freezer and next to the warmest setting in the fridge. I explained the settings to the customer. Customer will continue to observe.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/02/2019
DRYER WHIRLPOOL MEDX655DW1 Heating element was shorted to the frame. I replaced the element and check operation. All operations check ok. ; used 1 279838 (ELEMENT ) from stock
Near Roanoke, VA 24019
Chris S.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 The crush/cube option is working consistently while I’m here. Customer will continue to use it and observe. There is a small amount of bridging in the ice cubes but not excessive.
Near Roanoke, VA 24012
Chris S.
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW4816FW2 "Installed tub,drive pulley,actuator and wire harness. Checked operation. All operations check ok."
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/02/2019
BELLA WHIRLPOOL WRF954CIHZ00 "Door still not sealing. Could not reshape new gasket. Will order door and new gasket.Found wiring above left RC door exposed and probably shorting on the hinge. Reconnected wiring and checked operation. ; ordrng 1 W10897938 (gasket-dor) and 1 W11173433 (dor-fip), used 1 BC1234 (CONNECTOR) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
DRYER MAYTAG MED7500YW2 Replaced blower motor and blower wheel. Replaced both thermistors on the back. Replaced start button.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
DRYER WHIRLPOOL WED7990FW0 Checked wire harness connections. Checked sealed system operation. Ran diagnostic cycle and all checks ok. Error F2e1 error code present.
Near Salem, VA 24153
Chris S.
Job Details: 10/02/2019
WASHER MAYTAG MVWB865GW0 Installed the gearcase and basket. Calibrated unit and did test cycle. All operations check ok.
Near Salem, VA 24153
Chris S.
Job Details: 10/02/2019
COOKTOP WHIRLPOOL WFC150M0EW3 RR Element is shorted causing the breaker to trip. Will replace the element. ; ordrng 1 W11255552 (elmnt-surf)
Near Vinton, VA 24179
Chris S.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The sealed system is leaking. Will replace the RC evap and drier. ; rqstng P&A on 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Taft, TX 78390
John L.
Job Details: 10/02/2019
WASHER MAYTAG MVWB880BW "Installed drain pump, tested pump for function. Water draining as should, issue resolved."
Near Blue Ridge, VA 24064
Chris S.
Job Details: 10/02/2019
KITCHEN WHIRLPOOL WDT750SAHZ0 The diverted valve isn’t working correctly causing the control to not advance to the wash cycle. ; ordrng 1 W11087376 (pump&motor)
Near Corpus Christi, TX 78412
Adam
Job Details: 10/02/2019
DRYER AMANA NED6620HC Installed and tested components issue resolved. Unit in excellent working condition.
Near Daleville, VA 24083
Uriah B.
Job Details: 10/02/2019
FREEZER WHIRLPOOL WRS571CIHZ01 "Cx says that door has been replaced. Alignment at bottom of door does not seem correct. FC door sticks out past flush. Not sealing properly at both top and bottom. Gasket would not reshape to fix. As far as I can tell, needs another FC door. Will order hinges as well. ; ordrng 1 LW11202405 (dor-fip) and 1 W10876191 (cam-door) and 1 W10901054 (hinge-door) and 1 W11293374 (hinge-door) and 1 WPW10257206 (cam-door)"
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
WASHER MAYTAG MVWC360AW0 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no error codes, the appliance is working normal"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Incorrect slides sent out. Needs left slide for left pantry drawer. And right slide for left pantry drawer. Will need three count.; ordrng 1 W11294548 (MIDDLE PANTRY SLIDES) and 1 W11397195 (LEFT PANTRY LEFT SLIDE)
Near Corpus Christi, TX 78411
Adam
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Sr#7725922043. Customer called in stating same complaint as last time. Call tech line again with the same issues and complaints customer conveyed to me tech line states nothing wrong with units all functions work as designed. Check line has updated existing SR number.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Needs pump and motor. Available at Tribles and picked up.; pckd up 1 W11085683 (pump&motor)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
RANGE WHIRLPOOL WFC310S0ES3 Found breaker thrown because short from broil element to back panel. Broil element was too long because it was not secured correctly. Needs broil element. Also needs main fuse as it broke when servicing trying to pull wire from it to check it. ; ordrng 1 W10856603 (elmnt-brol) and 1 WP3196548 (fuse-thrml)
Near Rockport, TX 78382
John L.
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Installed icemaker, valve and control. Icemaker called for water, did not over fill. No leaks on or around icemaker. Issue resolved."
Near Ingleside, TX 78362
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Looked at unit, does not come with a chute to direct ice when dispensed. Called Techline and spoke with Abby. Explained whether it was normal or a chute was available to install. Separator not designed with chute, Techline advised that customer just has to hold any glasses as close as possible to door when dispensing ice."
Near Kingsville, TX 78363
Adam
Job Details: 10/02/2019
WASHER ROPER RTW4516FW1 Inspection of unit shows error code for lid lock failure. Replaced lid lock to resolve issue.; rqstng P&A on 1 W10682535 (latch) and 1 W10714899 (strike)
Near Robstown, TX 78380
John L.
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW72HEDW "Inspected unit, ran diagnostics. Pulled F3E1 water level error, no other errors pulled. Ran auto test, unit went through test without issue. Ran unit on a normal cycle, found unit not dispensing proper amount of water. Replace water sensor and its components to resolve this issue.; ordrng 1 W10448876 (water level switch) and 1 W10575417 (hose) and 1 W10831586 (trap)"
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
DRYER ROPER RED4516FW0 "Not heating, thermal cutoff was not plugged in all the way, corrected problem, appliance is heating and working normal"
Near Victoria, TX 77905
Michael
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer said the ice dispenser isn’t working, tested the dispenser, it’s working properly. Called tech line and spoke with Kathy SR 7726005751, I explained what I’ve done she suggested I change out the ice bin, motor and shaft, ordered parts ; ordrng 1 W10822606 (motor) and 1 W11129522 (ice-contnr) and 1 WPW10347114 (shaft)"
Near Corpus Christi, TX 78415
Adam
Job Details: 10/02/2019
DRYER MAYTAG MEDB765FC0 Installed components per tech lines instructions issue resolved ran a test load with some throw blankets in dryer stayed shut through a five minute cycle. Issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 Inspection of the unit shows that it is getting proper voltage. Unable to run a diagnostic board completely dead. Replace control to resolve issue; ordrng 1 W11101488 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW5000DW2 Install components calibrated unit ran verification cycle all issues resolved
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 "The customer was not understanding why she couldn’t get more water during a wash. Explained she would need to put it on deep water wash to get the maximum water fill, except on normal wash which would only do auto sensing. I went ahead and calibrated and performed a diagnostics test, completed with no issues"
Near Conway, AR 72034
Doug M.
Job Details: 10/02/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Inspected unit for not starting found loose wire nut in junction box,reset wire nut,performed service diagnostics found 10-1,6-6,6-1 error codes,performed resistance test on owi reading to high at 67k ohms out of range,fuse test found lees than three ohms indicating per 10-1 & 6-6 error to replace main control,diagnosed to need main control w10479761,owi sensor,customer does not want to move forward at this time"
Near Corpus Christi, TX 78405
Adam
Job Details: 10/02/2019
WASHER AMANA NTW4516FW2 Inspection of unit shows drain pump continuously running control board will not accept commands and stuck in lock position. Replace control board latch and water pump to resolve issue; ordrng 1 W10682535 (latch) and 1 W10775446 (pump-water) and 1 W11101098 (cntrl-elec)
Near Corpus Christi, TX 78416
Adam
Job Details: 10/02/2019
WASHER MAYTAG MVWX500XW1 Inspection of unit shows error code for motor fault and shifter fault. Replace motor belt actuator and cam assembly to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006353 (CAM) and 1 W10006355 (actuator) and 1 W10006384 (belt) and 1 W10249628 (drive motor)
Near Rockport, TX 78382
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, ran unit in diagnostic mode. Just an icemaker for function, icemaker turns but extremely loud. Icemaker called for water, can hear valve buzz but no water is dispensed. Replace icemaker and valve to resolve this issue.; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt) and 1 W10746960 (icemaker)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW00 "While installing parts, found that new motor did not turn at all. Shaft on new motor frozen. Unable to complete repair, will need to order new motor to resolve this.; ordrng 1 WP2315549 (evap fan motor)"
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
WASHER MAYTAG MHWE200XW00 "The customer says that the appliance works but they have to close the door harder than normal to get it to start. Saw that the top left side of the front panel was bulged out a little bit where the below goes, unable to push it in. Called and spoke with Chris SR 7726009418, he felt that because it’s an old unit and new parts they need to be broke in and has never heard of a door just blowing open like that or having a bulge like that. The customer was not satisfied with that and not willing to cooperate. Chris advised to go ahead and order the front panel and would document the account ; ordrng 1 WPW10306505 (panel)"
Near Bryant, AR 72022
Doug M.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced all listed parts due to multiple issues with unit not cooling per e1 error code and not making ice
Near Little Rock, AR 72211
Doug M.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL ET1MHKXMQ07 "Inspected unit for not cooling,found unit not running,tapped on thermostat unit started running,rotated defrost timer did not turn unit off,diagnosed to need thermostat and defrost timer; ordrng 1 WP2204605 (thermostat) and 1 WP2314156 (timer-def)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/02/2019
REFRIGERATOR MAYTAG MFI2269DRM00 "Inspected unit for not making ice, found water tube to icemaker cracked causing water leak and to freeze in feed tube,diagnosed to need water tube; ordrng 1 W10165840 (tube-water)"
Near Roland, AR 72135
Doug M.
Job Details: 10/02/2019
WASHER MAYTAG MVWB765FW3 "Inspected for knocking noise,tested agitate found knocking noise coming from gearcase ,inspected gearcase found oil coming out of slider area,diagnosed to need gearcase ; ordrng 1 W11134159 (gearcase)"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
FREEZER WHIRLPOOL WRX735SDHZ00 "Needs new filter cover. Tab broke off when changing filter. Switch in FC bad. Needs switch. WP12466115SP switchWP67006331 cover, filter; ordrng 1 WP12466115SP (light switch) and 1 WP67006331 (cover-filt)"
Near Troutville, VA 24175
Uriah B.
Job Details: 10/01/2019
FREEZER WHIRLPOOL WRT311FZDB01 Door not sealing properly. Cx to thaw unit out to clear air ducts. Tons of frost in freezer and plugged up evaporator and airflow.LW10599399 - doorWP2261963 - hinge; ordrng 1 LW10599399 (dor-fip) and 1 WP2261963 (hinge-door)
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Ice build up in ice compartment. Needs cover to make sure sealing properly. Icemaker also dislodged by ice cube. ; ordrng 1 W10873791 (icemaker) and 1 W11212344 (cover-frnt)
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2019
WASHER WASHER MVWB766FW1 "F7E5Found the control not operating the lid lock properly. Lid lock reading fine. Found enabling unit to shift, spin, or agitate properly. Needs basket. Gearcase looked ok. Shifter should be replaced due to the error code as well to be sure. ; ordrng 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W11135392 (cntrl-elec)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
KITCHEN WHIRLPOOL MDB4000AWB Needs insulation on inner door. Could also need door seal. Cx wants to replace both. WPW10117748. Insulation strip. WP902894 - Door seal if cx wanted; ordrng 1 WP902894 (gasket) and 1 WPW10117748 (pad-ins)
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
WASHER MAYTAG MVWC465HW2 Inspection of unit shows control board stuck in continuous cycle will not always except commands. Also water valve stays open continuously filling unit with water and drain pump sounds extremely stressed. Replace control board water valve and drain pump to resolve issue; ordrng 1 W10775446 (pump-water) and 1 W11025984 (valve) and 1 W11211484 (cntrl-elec)
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
RANGE WHIRLPOOL WFE505W0HS1 "The customer said the food was burning up when she would bake. Put appliance into diagnostics and the top bake element would come on by itself without activating it. Found error code F6E1, ordered new control.; ordrng 1 W11314391 (cntrl-elec)"
Near Port Aransas, TX 78373
John L.
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, found that door latch mechanism has broken and not allowing door to shut and remain closed. Replace locking components to resolve this issue.; ordrng 1 W10804741 (latch) and 1 W10921697 (STRIKE)"
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
DRYER WHIRLPOOL WED8540FW1 Inspection of unit shows error code for f4e4 replace motor and control board to resolve issue. Job will require authorization; rqstng P&A on 1 3387610 (sub 661570) and 1 W10211915 (blower wheel) and 1 W10806758 (motor-drve) and 1 W10847936 (cntrl-elec)
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL MEDB765FW0 "Called tech line due to on going vibrating issues,tech said to put foam tape between motor and blower wheel housing ; ordrng 1 WP697770 (seal)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER GE GTDP300GM1WS "Replaced timer due to not advancing to off position,while replacing timer found crack in timer knob,customer wants to replace knob also; ordrng 1 WE1M964 (dryer timer knob - g)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR "Inspected unit found frost/ice build up in ice room,called tech line,tech said to order icemaker,drain,y clip,pcv,and epoxy to take care of issue per reference #7003378427; ordrng 1 DA81-05595A (EPOXY ) and 1 DA82-02367A (Y CLIP) and 1 DA94-02663A (PCV ) and 1 DA97-15217D (ICEMAKER ) and 1 DA97-19898A (DRAIN )"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW4816FW2 F8E1F0E2Found adequate water coming into unit. Checked all wire harness connections. Checked spin and agitate functions. Recalibrated. Ran auto test cycle. ; used 1 WP8567668 (TIE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found condensation on bottom of both refrigerator door gasket and top of freezer gasket. Adjusted freezer door to try to seal better. Cx to observe. If call back after two days after wiping again, order gaskets, all three."
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Called t minutes ahead. Cx answered door and wanted to reschedule.
Near Salem, VA 24153
Uriah B.
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Checked wire harness connections. Checked unit operation in test cycle. Recalibrated unit. No error codes found in diagnostics.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED7500GC0 279570 latch kit Door not keeping closed during cycle. Replaced latch on door side. ; used 1 279570 (LATCH KIT) from stock
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 "The dryer was making a loud noise when tumbling. The customer had already received the dryer kit, installed parts ordered, the appliance is working normal"
Near Robstown, TX 78380
John L.
Job Details: 10/01/2019
WASHER MAYTAG MVWX655DW1 "Installed capacitor and motor onto unit. Ran recalibration on unit followed by an auto test cycle. Unit now running as designed, issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Customer complaint clicking noise when compressor turns on. Inspection of unit shows capacitor shield had fallen off and was laying against fan. Reset shield issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW8540FW1 Sr#7725990992. Inspection of unit shows no error codes And diagnostic cycle shows all functions work as intended. Customer had concern with normal setting not calling for hot water even though she was setting cycle for hot wash. Explain to customer normal setting on this unit is designed to save as much energy as possible. Unit will not always call for hot water if unit does not deem hotter water necessary. Call tech line for documentation of this unit and customer concern. Issue resolved
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, ran icemaker. Found water leak on supply line, line was not in valve properly. Fixed issue. Problem is resolved"
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Installed icemaker and harness. Tested icemaker for function, icemaker turns and calls for water. Issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WOC75EC0HV01 "Pulled out combination microwave wall oven and installed part ordered, put back in place and tested appliance, it’s heating and working normal"
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Pan rival at home inspection of the unit shows ice been completely full of ice. Testing of harvest cycle on icemaker not consistent. Replace icemaker and advise customer of a wait. For unit to come to temperature before ice production will begin. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 Inspection until it shows proper voltage. Thermal fuse visibly failed/broken. Replace thermal fuse to resolve the issue. Replaced fuse issue resolved; used 1 3392519 (THERMAL FUSE) from stock
Near Aransas Pass, TX 78336
John L.
Job Details: 10/01/2019
WASHER AMANA NTC3500FW "Installed pump onto unit. Tested, pump runs without issue. Issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 "Installed Magnetron, diode, and therm. Reassembled, and tested unit. Unit is now running without issue. Complete"
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "The ice maker is working normal, the lights were not on at the top, pulled top panel off and found the wire was not plugged in all the way at the harness, made sure it snapped in, lights are on, no further issues"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not heating,found unit is heating,tested air flow to outside,no air flow to outside,checked air flow form unit checked ok,informed customer vent to out needs to be cleaned for better dry results,verified normal operation unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues,found doors are working as designed,called tech line no known issues or service pointer,instructed customer on how to use door on this model,verified normal operation unit checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/01/2019
REFRIG JENN-AIR JFFCC72EFP02 "Replaced water tube assembly due to broken wires on tube heater causing water Lin to freeze not allowing water to icemaker,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not drum not turning,found drum belt broken,installed dryer kit,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock"
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
RANGE JENN-AIR JES9800BAS18 Replaced UI panel. All checks ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MHW3505FW1 Replaced the hose clip on drain hose. Checked operation and reset. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMDM00 "WP2198677. Fitting.W10823511. Tube Leak found in the supply line coming to the unit. Repaired with stock tubing and Guess fitting.; used 1 W10823511 (TUBE), and 1 WP2198677 (FITTING) from stock"
Near Hiwassee, VA 24347
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced ice bin. ; pckd up 1 WPW10347093 (ice container)