Near San Antonio, TX 78259
Steven G.
Job Details: 11/13/2019
VENT HOOD WHIRLPOOL UXL6036YSS0 Partner Team called about wire harness is not available for Vent a Hood advised Whirlpool tech line to Dustin and Agreed to change out RS
Near San Antonio, TX 78247
Devon F.
Job Details: 11/13/2019
WASHER MAYTAG MVWC465HW0 Last visit tech line suggested wiring harness and capacitor replaced both now unit will stay on sensing fill for 10 mins then shut off and drain continuously. Called tech line spoke to Steve 7726284739 he suggested replacing control board again. Ordering new control board to resolve issue. And a gear case just in case.; ordrng 1 W10870912 (gearcase) and 1 W11218739 (cntrl-elec)
Near San Antonio, TX 78240
L
Job Details: 11/13/2019
WASHER WHIRLPOOL WFW5620HW0 Issue was unit keep turning off. Reset breaker and ran a quick cycle. But did notice I couldn’t get on diagnostics do to bad control board. Ordering new part; ordrng 1 W11329112 (cntrl-elec)
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced tub and control. All checks ok.
Near San Antonio, TX 78251
Justin
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Evaporator cover is full of ice, do not hear fan running. Will need to order cover evap and defrost unit next appointment. Ran test 3 and it should fridge thermistor reading 18 degrees. Need to replace cover evaporator. Checked 3 way valve, checked good. Newest version of control board installed. Fan turns on during test 40. Unit is on a 8hr defrost. Calling techline, Robert is assisting and is pulling up an S code S15330 (2Xlabor) that calls for main control and cover evap replacement. W11376817A SR7726363069; rqstng P&A on 1 W11376817A (CONTROL/EVAP COVER)"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 11/13/2019
KITCHEN WHIRLPOOL WDT710PAHB1 Replaced element. Adjusted high limit thermostat connection to make sure proper connection. Ran test cycle. All checks ok at this time.
Near Salem, VA 24153
Uriah B.
Job Details: 11/13/2019
DRYER WHIRLPOOL MEDB855DC4 Should be under extended warranty. See pics for receipt. Found no power to left leg. Right leg is good. Need 120 on left leg and 240 between the two. Cx to call electrician.
Near San Antonio, TX 78250
Tommy B.
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW8500DC Collected service charge with ticket #63841 (2nd appliance). Ran diagnostics and got error codes F2E1 F6E3 F6E2. Indicates the unit needs a new user interface and control board. Ordering parts to resolve issue. CRP the parts per DH.; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)
Near Hot Springs, AR 71901
Doug M.
Job Details: 11/13/2019
WASHER MAYTAG MHW3505FW0 "Replaced drain pump due to motor locked up not allowing unit to drain,tested unit operation checks ok"
Near San Antonio, TX 78254
Justin
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Called customer no answer, arrived at house and knocked on door. No answer, called customer again, she did answer and said she had an appointment and could not get home in time. Will call office to reschedule appointment. ; saved tckt"
Near San Antonio, TX 78251
Richard G.
Job Details: 11/13/2019
RANGE WHIRLPOOL WFE510S0HB1 "Complaint is of dented control panel. Unit is more than 30 days old, part is only needed if maintenance goes through with repair. Quoted cost of part only, without tax.; ordrng 1 W11242068 (panl-cntrl)"
Near San Antonio, TX 78245
Richard G.
Job Details: 11/13/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Customer complaint is that the freezer is only pushing out warm air and freezer is not getting cold. Ran unit through diagnostics and all steps passed. Opened back of unit and found compressor to be very hot to the touch. Does not sound or feel like it is kicking on. Called techline, spoke with Ed. Condenser fan is running. Proper voltage going to compressor. Bad overload relay or compressor is locked up. Per Nik, ordering start device before going to sealed system tech. file number 7726365437; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/13/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Inspected unit for frosting in freezer found minimal frost on top center in front by door,found gasket had a slight bow in it allowing warm air in,heated gasket with hair dryer to soften gasket,gasket now seal to cabinet,operation checks ok"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Unit stopped functioning, no cool/ lights. Customer unplugged unit and plugged back in, unit began functioning. Finding issue to faulty electronic control. Ordering board to resolve the issue. ; ordrng 1 WPW10675033 (cntrl-elec)"
Near San Antonio, TX 78261
Jim G.
Job Details: 11/13/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Verified issue is a black LCD. Ordered part. ; ordrng 1 W11333816 (UI CONSOLE) and 1 W11342846 (CONTROL BOARD)
Near San Antonio, TX 78253
Justin
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found left end cap broken on deli drawer, right gasket has some tears in it and the rail mullion is not working. ; ordrng 1 W10830055 (gasket-fip) and 1 W10874836 (endcap) and 1 WP12722815AP (rail-mulln)"
Near Little Rock, AR 72223
Doug M.
Job Details: 11/13/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not completing cycles correctly,performed service diagnostics found no error codes,performed manual test found hot water side not working,removed hot water line found no hot water coming from house supply,informed customer to call plumber to get issue resolved,verified normal operation unit checks ok"
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/13/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Checked ice maker found ice in bin. Found recirculating pump intermittent. Ordering new pump.; ordrng 1 W10747426 (pump)
Near San Antonio, TX 78210
Steven G.
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW7500GC0 Checked washer found broken dispenser and support rods broken ordered.; ordrng 1 W11033536 (SUPPORT TUB) and 1 W11042243 (DISPENSER )
Near San Antonio, TX 78257
Colton B.
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW5000DW Issue was that the lid lock was not unlocking or locking. Ordering a new lid latch and control to resolve issue.; ordrng 1 W10404050 (lid lock) and 1 W10634026 (cntrl-elec)
Near Conway, AR 72034
Doug M.
Job Details: 11/13/2019
DRYER MAYTAG MEDC465HW0 "Replaced thermostat due to heat element not cycling off correctly,tested unit operation checks ok"
Near San Antonio, TX 78209
Jesus C.
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW4955HW1 Tested washer. F0e5 code. Basket is spinning good while empty. Will go off balance with any clothing. Ordering new suspension. ; ordrng 1 W11159470
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/13/2019
DISHWASHER MAYTAG MDB8989SHZ0 Checked dishwasher found support bracket bent. Ordering new support assembly.; rqstng P&A on 1 W10681564 (support)
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW5000DW Tested washer. Found bad capacitor. Ordering new capacitor. ; ordrng 1 W10866250
Near San Antonio, TX 78253
Jesus C.
Job Details: 11/13/2019
WASHER MAYTAG MHW5630HW0 "Tested washer. No stored error codes. Ran diagnostics cycle with no issues. After running 3rd test cycle. Unit gave F1E1 code. Ordering new acu ,filter ,and UI. ; ordrng 1 W11219530 and 1 W11294861 and 1 W11329040"
Near San Antonio, TX 78257
Colton B.
Job Details: 11/13/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS004 "Bottom door outer glass shattered. Require part number W10771242, needs authorization due to part cost and oversize shipping fee.; rqstng P&A on 1 W10771242 (glass-door)"
Near San Antonio, TX 78251
Jesus C.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Both door handles are damaged. Ordering both handles and screws. ; ordrng 4 W10460893 (screw)s and 1 W11045530 and 1 W11045530
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/13/2019
FREEZER WHIRLPOOL 253.284528 "Ohm on compressor 16, 10, 12No power to compressor. Each time the unit is plugged in the display says something different. Needs control. Cx aware that control is first step. And cannot be returned. 297366200Labor; ordrng 1 297366200 (control-electronic)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 As noted in previous visit. Supply line to the valve is braided stainless. Cx needs to change line to 1/4 vinyl to install pressure reducer; saved tckt
Near Salem, VA 24153
Uriah B.
Job Details: 11/13/2019
OVEN WHIRLPOOL WFC150M0EW3 "120 present at each element, but not 240. Needs control board.; ordrng 1 W11122557 (cntrl-elec)"
Near Hot Springs, AR 71901
Doug M.
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not draining found drain pump not turning on,found broken wires in wire harness to drain pump not allowing drain pump to turn on,diagnosed to need wire harness ; ordrng 1 W11227372 (harns-wire)"
Near Little Rock, AR 72205
Doug M.
Job Details: 11/13/2019
RANGE AMANA AGR6603SFW2 "Called tech line to document after research has been done for parts.tech (Adrian) suggested ordering cooktop maybe wrong cooktop installed at factory,per file #7726366052; ordrng 1 W11213959 (cooktop)"
Near Fairlawn, VA 24141
Chris S.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The freezer module has failed. ; ordrng 1 W11205083 (module)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 F9e1F5e1Needs new pump and motor as it is leaking. ; ordrng 1 W11087376 (pump&motor)
Near Roanoke, VA 24019
Chris S.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 The compressor is running but isn’t cooling and seems to be inefficient. We will replace the compressor and RC evaporator. There is likely a leak in the RC evaporator ; rqstng P&A on 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Roanoke, VA 24012
Chris S.
Job Details: 11/12/2019
COOKTOP WHIRLPOOL CVGX2423B The left front burner valve isn’t working. The part is listed as NLA ; ordrng 1 71002776 (BURNER VALVE )
Near Roanoke, VA 24016
Uriah B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door caved in at switch. Switch not triggering correctly because of it. Placed temporary pad there to trigger switch. Needs new door. ; ordrng 1 W11307224 (dor-fip)
Near Roanoke, VA 24012
Chris S.
Job Details: 11/12/2019
MICROWAVE WHIRLPOOL GMC305PDB6 The hinge springs are broken; ordrng 2 WP4451009 (spring)s
Near Roanoke, VA 24018
Chris S.
Job Details: 11/12/2019
M/W OTR KITCHENAID KMHS120ESS5 The transformer is making a lot of noise during a heat cycle. When I unhook the magnatron it is quieter but still louder than expected. ; ordrng 1 W10818686 (magnetron)
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE714HLAS1 Needs left rear element and switch.Cx calling in dispatch to Lowe’s Warranty. Please preorder parts.; ordrng 1 WP3149404 (switch-inf) and 1 WPW10342780 (elmnt-surf)
Near Portland, TX 78374
John L.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, found issue to be with icemaker. Replace icemaker to resolve this issue; ordrng 1 W10746960 (icemaker)"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 11/12/2019
FREEZER WHIRLPOOL WRB322DMBM00 Replaced baffle motor and freezer door gasket. All checks ok at this time.
Near Salem, VA 24153
Chris S.
Job Details: 11/12/2019
WASHER MAYTAG MHW6630HC0 Customer found and removed a piece of paper from the water dispenser area. There has been no water leak leak since I checked and cleared error codes. Also calibrated unit. All operations check ok.
Near Portland, TX 78374
John L.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE320M0ES1 "Installed elements, while installing found that fourth element went out on unit during time in between visits . Will need to order and install to resolve.; ordrng 1 8273994 (surface element)"
Near Ingleside, TX 78362
John L.
Job Details: 11/12/2019
DRYER ROPER RED4516FW "Inspected unit, found felt seal to be torn causing issues. Also motor not spinning as should, as well as issues with fan wheel. Replace to resolve these issues.; ordrng 1 694089 (sub 279711) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 1 W10803476 (brng&seal)"
Near Troutville, VA 24175
Uriah B.
Job Details: 11/12/2019
RANGE WHIRLPOOL WGE745C0FS01 "Replaced glass door, spacer and handle."
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/12/2019
LAUNDRY WHIRLPOOL WTW5000DW1 Pulley bolt loose. Rubbing on the pulley guard. Tightened nut.
Near Taft, TX 78390
John L.
Job Details: 11/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Inspected unit, not getting power to board. Unit has proper voltageReplace board to resolve issue.; ordrng 1 W10919360 (cntrl-elec) and 1 W10921570 (console)"
Near Roanoke, VA 24017
Uriah B.
Job Details: 11/12/2019
I-ENABLED DW WHIRLPOOL MDB4949SHZ0 No error codes. Unable to reproduce issue while in home. Cx to continue to observe. Ran diagnostics. No errors found. Ran through fine.
Near Sinton, TX 78387
John L.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE505W0HB0 "F3E0 oven sensor, F2E0 shorted key. Ohm’d out sensor, was not reading proper ohms will need to replace. Powered down unit, shorted key returned after power down. Replace board to resolve.; ordrng 1 W10181986 (sensor) and 1 W11038140 (cntrl-elec)"
Near Cave Spring, VA 24018
Chris S.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 The led modules were not working. I replaced the 3 led modules. All operations check ok. ; pckd up 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Salem, VA 24153
Chris S.
Job Details: 11/12/2019
RANGE KITCHENAID KERS505XSS03 Installed the cook top. All operations check ok.
Near Victoria, TX 77904
Michael
Job Details: 11/12/2019
DRYER WHIRLPOOL WED7500GC0 "Attempted to install new console but it was just the console shell without the UI. Installed the new control to see if it would correct the problem, didn’t correct the problem, put the old control back in place. The issue is in the UI, ordered the correct part and rescheduled the customer. ; ordrng 1 W11124268 (console)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/12/2019
DRYER WHIRLPOOL WED8000DW4 "Replaced exhaust, duct lint, housing. Vibration still there. The only thing that I can tell resolves the issue Is upward pressure on the exhaust pipe. No approved part I am aware of exists to put that pressure on pipe."
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/12/2019
RANGE GE JS750SF3SS Installed control and checked operation. Broil element is getting hot now. Customer will observe.
Near , TX 77979
Michael
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW7500GC0 "The inlet valve is not closing causing the water to drip inside the basket, ordered part to resolve issue ; ordrng 1 W11165546 (valve)"
Near Corpus Christi, TX 78405
John L.
Job Details: 11/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Part to handle had came loose, was able to replace handle and properly secured it. Issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Inspection of unit shows door and door hinge as well as Molean railing all need to be replaced door not sitting correctly unit was floor model. Set a return date for installation when door is available. Doors considered X parts will not let me schedule that far out for a return visit.; ordrng 1 W10549590 (door-ice) and 1 W10634614 (dor-fip ss) and 1 W10691543 (hinge-door) and 1 W10691675 (hinge-door) and 1 W10705239 (grommet) and 1 W10732518 (hing-bushg) and 1 W10733652 (rail-mulln) and 1 W10734554 (block-piv) and 1 W10737410 (washer) and 1 W10873944 (gasket-fip)
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/12/2019
DRYER WHIRLPOOL WED7000DW2 Customer stated that the issue is the unit will not tumble. Ran diagnostics and rebuild error code F4E4. Indicates an issue with voltage to the unit. Found issue to be damaged terminal block. Ordering parts to resolve issue.; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)
Near Helotes, TX 78023
Tommy B.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called techline spoke to Robert. 7726269133; ordrng 1 W11232485 (WATER TUBE)
Near Kingsville, TX 78363
Adam
Job Details: 11/12/2019
WASHER WHIRLPOOL MVWB765FW3 Install components calibrated and verification cycle issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 11/12/2019
DRYER MAYTAG MEDB835DW1 Information provided on ticket shows unit as out of warranty. Customer states she has warranty on this unit until 2020 informed customer that if that is the case she would have to Lowes submit request through proper channels in order for warranty information to be provided.
Near Corpus Christi, TX 78414
Adam
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW8500DC5 Inspection of unit shows error code for stuck button. Testing of component shows interface working as designed. Customer complaint of clicking noise during spin cycle. Both manual and automatic testing of unit shows no abnormal noises. Calibrated unit and ran verification cycle. Cannot duplicate customers complaint. Issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW8500DC2 "Installed housing, tested after installation. Not detecting any more leak. Issue resolved."
Near San Antonio, TX 78255
Tommy B.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFE770H0FZ2 Customer stated that the issue is the broil element is nonfunctional. Ran diagnostics and there were no error codes. Checked voltage on the control board and it was not returning 240 when engaged. Ordering new control to resolve issue.; ordrng 1 W11308431 (cntrl-elec)
Near Corpus Christi, TX 78414
Adam
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW8500DC5 Install components calibrated unit ran verification cycle issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer explained that unit was making ice again, checked out unit. Unit working as should."
Near Portland, TX 78374
John L.
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW8040DW "Installed housing and control. Recalibrated unit, tested after install. Issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 11/12/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Install components issue resolved. Advise customer of 24 hour wait. For unit to come back to temperature
Near Castroville, TX 78009
Justin
Job Details: 11/12/2019
WASHER MAYTAG MHW5630HC0 "Verified F3E1, checked voltage at J14 pin 1 not getting 5 volts which calls for a water level sensor replacement. Found harness damaged going to control board. ; ordrng 1 W11316246 (switch-wl) and 1 W11316252 (harns-wire) and 1 W11316253 (harns-wire)"
Near San Antonio, TX 78259
Devon F.
Job Details: 11/12/2019
MICROWAVE OVEN WHIRLPOOL WMH31017HS Customer complaint was unit hood light won’t come on ordered new lamp and holder same issue checked for continuity and 120vac both pass called tech line spoke to David 7726346003 he suggested control board.; ordrng 1 W11175576 (panl-cntrl)
Near Corpus Christi, TX 78412
Adam
Job Details: 11/12/2019
RANGE AMANA AER6303MFS1 Sr#7726351142. Sr#7725038839. Inspection of unit comes back with error code F3E0. Upon further inspection of unit has been determined that oven is infested with roaches pictures in SD-QuickPic. Inform customer because of a roach infestation warranty for unit has been voided. Call tech line to document this issue first SR number is for them. Second SR number is for partner team partner team states customer will have to have proof of professional pest control documentation showing that they have sprayed for roaches and that they would after that point pick up the cost of the repair and parts.
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Small crack on freezer liner. Crack is on bottom center towards the front. Called techline. Suggest using liner repair kit to correct issue. Sr 7726346362Pn 8201700Pn 8212572; ordrng 1 8201700 (repair kit) and 1 8212572 (repair kit)
Near Robstown, TX 78380
Adam
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB01 Well trying to authenticate unit numbers given on work order don’t even come close to actual numbers on the units pictures in SD-QuickPic. Instructed customer to contact third-party warranty and get Job re-dispatched with correct information. Contacted AE on this issue
Near Victoria, TX 77905
Michael
Job Details: 11/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Went into diagnostics, everything checks out, temperatures are accurate. Advised the customer to rearrange the items on the top shelf, the taller items are not allowing the air to flow evenly through out the RC, the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues, appliance is working normal"
Near San Antonio, TX 78221
Steven G.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL GD5RHAXNT01 After checking unit with black light found die on Evaporator. Evaporator still getting full frost.; ordrng 1 2188823 (evaporator)
Near San Antonio, TX 78259
Devon F.
Job Details: 11/12/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Customer complaint was unit does not have sound, cut power to breaker to reset oven. Problem resolved. Unit is operating as designed."
Near San Antonio, TX 78244
S. L.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFC150M0EB3 Removed back panel checked for 240 volts on terminal block wire all good to control board no power to light and oven from control board. Ordered new control board rescheduled appointment for this Thursday 11/14/2019 ; ordrng 1 W11122555 (cntrl-elec)
Near Boerne, TX 78015
Colton B.
Job Details: 11/12/2019
OVEN ELECTRIC (D KITCHEN AID KEBC207KBL03 Issue was a cracked inner glass panel. Unit will need new inner glass. Gave Loreta estimate of 191.88 after service call. Collected service call. Ordering glass and returning. ; ordrng 1 WP4449259 (glass-door)
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/12/2019
WASHER WHIRLPOOL WTW7000DW4 Ran diagnostics and error code revealed was F0E3 Indicating a basket overload. Ran automatic test cycle to ensure our unit functioning properly. Unit tested good with no further issues at this time.
Near San Antonio, TX 78255
Tommy B.
Job Details: 11/12/2019
DRYER MAYTAG MEDC465HW0 Customer stated that the issue was the unit was squeaking when it was turned on. The noise was worse under a full laundry load and also progressively increased in volume over time. Found issue to be faulty roller. Swapped out both rollers to resolve issue and also swapped the belt. Unit tested good now with no further issues. Yes to survey.; used 1 4392065 (REPAIR-DRYER) from stock
Near Shavano Park, TX 78231
Ivan B.
Job Details: 11/12/2019
WASHER MAYTAG LAT9700AAW Replaced belts and ran test cycle. Unit ran well with no grinding or noises. Customer wanted to buy second set of belts to keep for later use if needed. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78254
Christian G.
Job Details: 11/12/2019
RANGE WHIRLPOOL WGG745S0FS02 Issue stated by customer: Grate hinge mechanism not holding grate open. Replaced grate. Unit good. Informed customer of survey.
Near , TX 78253
Justin
Job Details: 11/12/2019
COOKTOP GAS WHIRLPOOL WCG97US6HS Replaced main harness and tested all burners to complete. Unit is working as designed. Job is complete.
Near Bandera, TX 78003
Justin
Job Details: 11/12/2019
DISHWASHER KITCHENAID KDTE234GPS0 Replaced wire harness and control. While running more test found the float switch was not installed correctly. Fixed issue and tested unit to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/12/2019
VENT HOOD WHIRLPOOL WVU37UC0FS0 "Replaced capacitor and transformer. No change. Called techline, spoke with David, unit is hooked up to an arc fault breaker and needs to be changed to a standard breaker. Per David, no appliances should be put on a GFCI or arc fault breaker. File number 7726347124."
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Unit not dispensing water or making ice. Found faulty filter housing and clogged reservoir. Ordering both parts to resolve. ; ordrng 1 W11172791 (housing) and 1 W11216941 (reservoir)
Near Boerne, TX 78015
Colton B.
Job Details: 11/12/2019
RANGE WHIRLPOOL WFC150M0EW1 "Customer issue is a broken LF burner. Replaced burner, unit testing good."
Near Lakehills, TX 78063
Justin
Job Details: 11/12/2019
COOKTOP ELECTRIC KITCHENAID KICU509XBL Found right side control board having faulty issues. Need to order control and replace. Ordering display as well. ; ordrng 1 W10396615 (display) and 1 W10857232 (module)
Near San Antonio, TX 78217
L
Job Details: 11/12/2019
WASHER ROPER RTW4516FW2 Issue was unit leaking from valve. Replace water valve. Ran diagnostics No error codes. Didn’t notice any more leaking.
Near San Antonio, TX 78260
L
Job Details: 11/12/2019
RANGE KITCHENAID KCGD506GSS00 Issue was burner stays on. Found gas not shutting off on burner. Bad orifice and bar ignitor. Ordering parts ; ordrng 1 W10827697 (holder-orf) and 1 W10876261 (igntr-surf)
Near San Antonio, TX 78227
Jesus C.
Job Details: 11/12/2019
WASHER MAYTAG MVWC555DW0 Tested washer. Noise during agitate. Found bad cam assembly. Replaced cam. Ran manual test. No noise during testing. No further issues. Tested to complete. ; used 1 W10721967 (CAM) from stock
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Last tech found faulty compressor and ICEMAKER. Replaced both to resolve the issues. Unit functioning as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78250
Richard G.
Job Details: 11/12/2019
DRYER WHIRLPOOL WED8000DW4 Replaced control. Did not replace console. Wrong part was ordered. Need control for UI.; ordrng 1 W11133029 (panel-cntl)
Near San Antonio, TX 78217
Jim G.
Job Details: 11/12/2019
WASHER MAYTAG MVWB835DW4 Replaced water inlet valve. Tested unit in service modes to ensure proper functions. Issue resolved. Cleared errors codes.
Near San Antonio, TX 78222
Steven G.
Job Details: 11/12/2019
WASHER MAYTAG MHWE201YW00 "Checked washer found unit leaking water at bellow, replaced bellow checked operation unit is working properly now"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/12/2019
OVEN ELECTRIC (D KITCHENAID KEBS207SSS03 Upper broil element broke. Quoted 360.73 (200 labor)for repair. Customer wants to proceed with repair. Ordering broil element to resolve the issue. Collected Sc. ; ordrng 1 9760774 (elmnt-brol)
Near San Antonio, TX 78260
L
Job Details: 11/12/2019
COOKTOP GAS WHIRLPOOL GLT3057RB01 Issue is stove not working properly. Found 3 bad orifice and ignitors. Quoted costumer. And decided he wants to purchase a new unit instead of going through with repairing it. Job complete
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/12/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Unit not making ice. Found faulty ice maker. Replaced ice maker to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.