Near CTY BY THE SE, TX 78336
John L.
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Installed board, reprogrammed unit. Freezer fan. Ow functions. Issue resolved."
Near Falfurrias, TX 78355
Adam
Job Details: 01/15/2021
DRYER MAYTAG MEDC465HW0 Customer complaint of dryer still making squeaking noises. Further inspection of unit shows posts that hold support rollers showing where in tear. Sending supports and applied lubricant. Tested unit issue resolved
Near Aransas Pass, TX 78336
John L.
Job Details: 01/15/2021
WASHER AMANA NTW4516FW3 "Installed all components, re-calibrated unit and tested. Issue has been resolved."
Near Corpus Christi, TX 78405
Michael
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW5000DW3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is no longer making noise and working normal"
Near Portland, TX 78374
Michael
Job Details: 01/15/2021
WASHER AMANA NTW4516FW3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Corpus Christi, TX 78414
John L.
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW4816FW2 "Installed all components, recalibrated unit. Unit working as designed and producing normal operational sounds."
Near Corpus Christi, TX 78411
John L.
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Inspected unit, found icemaker to be issue. Replaced, and resolved."
Near Portland, TX 78374
Michael
Job Details: 01/15/2021
DRYER AMANA NED4655EW1 "Installed thermal cut off, unable to plug in, to test the appliance, appliance should be working normal."
Near Falfurrias, TX 78355
Adam
Job Details: 01/15/2021
RANGE KITCHENAID KSEG700ESS3 Customer made appointment because unit was showing error code. F2 E1 shows as stuck button. Auto tested unit and manually tested interface all functions work as designed no issues found. Customer was concerned that error code would be power failure because retailer told her that’s what it meant. Cleared her history tested unit issue resolved
Near Portland, TX 78374
Michael
Job Details: 01/15/2021
RANGE WHIRLPOOL WFG320M0BW2 "The burner doesn’t work on the front left and knob is broken on the back left. Cleaned off the the ignitor tip and made sure it had a good connection, the burner is now igniting. The back left burner valve is bent and the knob is broken, ordered parts and rescheduled customer ; ordrng 1 W10861716 (valve-brnr) and 1 WPW10339443 (knob)"
Near Alice, TX 78332
Adam
Job Details: 01/15/2021
FREEZER WHIRLPOOL WSZ57L18DM03 Install component tested unit issue resolved
Near Alice, TX 78332
Adam
Job Details: 01/15/2021
WASHER MAYTAG MVWB765FW2 Install components call braided unit ran verification cycle issue resolved
Near Ingleside, TX 78362
Michael
Job Details: 01/15/2021
WASHER MAYTAG MVWC565FW2 "Burning smell per customer. F7E6 motor fault, tested the agitation on manual, the wash plate wasn’t turning, looked underneath and removed the cover, found the actuator had popped out of the splutch assembly, took it off, no damage put back in place, tested agitation on manual test, it’s agitating properly, calibrated and performed a diagnostics test completed with no issues or error codes, the appliance is working normal"
Near Corpus Christi, TX 78416
John L.
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW4855HW0 Inspected unit found issue to be with hub. Splines on hub have wore out. This is causing unit not to spin out. Replace hub to resolve issue.; ordrng 1 W10396887 (hub) and 1 W10402178 (retainer)
Near Robstown, TX 78380
John L.
Job Details: 01/15/2021
DRYER MAYTAG MEDC465HW0 "Inspected unit, found issue with thermostats on unit. Not allowing heat element to power on. Replace thermostat to resolve issue.; ordrng 1 W10900067 (cutoff-tml) and 1 8318268 (thermostat,internal) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element)"
Near Portland, TX 78374
Michael
Job Details: 01/15/2021
WASHER WHIRLPOOL WFW6620HC0 "Found F8E1, F0E2, F5E2 error codes, cleared error codes. The drain pump would just stay on, removed the filter, no obstruction, tested the inlet valve, not string any water, removed hose, has good water pressure, removed the top panel and found the appliance was infested with roaches, took pictures and ordered parts to resolve issue, advised customer it would be up to their warranty company for the repairs; rqstng P&A on 1 W11316256 (valve) and 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
Near Realitos, TX 78376
Adam
Job Details: 01/15/2021
ICEMAKER WHIRLPOOL WUI95X15HZ00 0852 gate code. Mr. mccool. Unable to run diagnostic unit will not power up. But it is getting correct voltage. Replace control interface relay to resolve issue. Job will require 3 count for labor and distance traveled.; ordrng 1 12466104 (Rocker switch) and 1 2217224 (relay) and 1 W10783194 (overload) and 1 W10886282 (cntrl-elec) and 1 W11176269 (CONTROL )
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
WASHER MAYTAG MVWB865GW0 "Giving error code on lid lock per customer. F5E3, F5E1: F0E5; F0E2 error codes, cleared error codes, calibrated and performed a diagnostics test, completed with no issues or error codes, the lid lock and appliance are working normal. The agitator is broken, ordered part, no ETA, please reschedule the customer when the part comes in; ordrng 1 W11161960 (agitator)"
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 "The fan motor was making a whinnying noise, removed the microwave and found the wire harness was rubbing on the blower, the insulation was cut into the white wire, neutral, didn’t look like the wire was damaged, taped it with electrical tape, tested the fan, no longer making the noise, put microwave back in place, tested the fan again, low speed isn’t working, called Whirlpool tech line and spoke with Ed, told him the situation, said to order the harness and the fan motor just in case, please reschedule the customer when the parts comes in. SR7729702557; ordrng 1 W11350914 (MAIN HARNESS) and 1 W11441128 (FAN MOTOR)"
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "The evaporator is freezing up, the fan is working normal, not going into defrost, ordered part to resolve issue ; ordrng 1 W11342162 (HARNESS)"
Near Corpus Christi, TX 78410
John L.
Job Details: 01/14/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Inspected unit, unit displaying F8E4 float switch error. Unable to remove error or run diagnostics as unit does not allow to do so. Will need to replace float switch and control if needed to resolve issues.; ordrng 1 W11036170 (Float switch) and 1 W11415066 (Control)"
Near Kingsville, TX 78363
Adam
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW2 Inspection of unit shows basket sitting at an angle inside the unit making a zipping sound when put through cycle. Obvious oil leak coming from gear case underneath unit saturated components. Replace agitator gear case clutch capacitor actuator cam and belt to resolve issue. Have not set return date pending arrival of all parts; ordrng 6 8533953 (screw)s and 1 W10396887 (hub) and 1 W10586077 (basket) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10821990 (agitator) and 1 W10866238 (capacitor) and 1 W10870913 (gearcase) and 1 W11284133 (RETAINER)
Near Inez, TX 77968
Michael
Job Details: 01/14/2021
WASHER MAYTAG MHW5500FC0 "Installed new control, ran a quick wash diagnostics test, on completion the door lock light stayed flashing and drain pump continued to stay activated, unplugged the appliance and plugged it back in, there were no error codes. Removed the back panel, removed the air trap assembly, it was completely clogged, cleaned it out real well with water, no obstruction in the pressure hose, put air trap assembly and panel back in place. Ran a quick wash diagnostics test again, completed with no issues or error codes, the door unlocked and appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 01/14/2021
FREEZER WHIRLPOOL WZF34X18DW03 "Inspected unit, evaporator is freezing over. Defrost heater not energizing, replace control and heater to resolve these issues.; ordrng 1 W11221339 (contrl-box) and 1 W10316428 (heater) and 1 W10383615 (thermistor,fc)"
Near Corpus Christi, TX 78414
Adam
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Inspection of unit shows ice clumping towards front of ice bin and causing the unit to get stuck. Customer states he does not use the ice very often. But someone had broken the face off of the assembly last time they tried removing the bin. Replace ice assembly to solve issue; ordrng 1 W11097357 (ice-contnr)
Near Victoria, TX 77904
Michael
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint white particles in the water from the dispenser. Advised the the customer that it would have to be the water source, the unit only has clear tubing that wouldn’t cause that unless it algae that built up in the filter, he said he replaced the filter. Called and spoke with Steve from tech line SR7729703585. He said the same thing about tubing and possible build up in the filter from not being used often enough, which would cause little floaties to be in the water, he advised me to tell the customers to remove the filter and and run water through the dispenser to clean the lines out, the appliance is working normal."
Near Rockport, TX 78382
John L.
Job Details: 01/14/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Inspected unit, unit has rust formations on freezer door, some smaller formations on pantry drawers, and a few spots on right hand refrigerator door. Explain to customer that issue or considered cosmetic and has already surpassed the 30 day cosmetic mark. Customer also says freezer drawer does not slide open and close correctly. Drawer slides roughly, slides will need to be replaced to resolve this issue.; ordrng 1 W10795771 (Slide) and 1 W10795769 (Slide)"
Near Victoria, TX 77905
Michael
Job Details: 01/14/2021
DRYER WHIRLPOOL WED4815EW1 "Waiting on the customer 20 minutes, installed new motor, the appliances is heating and working normal"
Near Alice, TX 78332
Adam
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 While at customers home fridge would never duplicate noise testing of fans and thermistors so good working order. Customer does have video of refrigerator making strange pulsing/clicking noises and also something that sounds like condensed air sprain or hissing. Replace fan motor and fan blade and bracket to resolve issue.; ordrng 1 2188875 (sub 2188874) and 1 2315541 (air baffle) and 3 8533961 (screw)s and 1 W10139483 (fan blade)
Near Corpus Christi, TX 78410
John L.
Job Details: 01/14/2021
WASHER MAYTAG MVWX655DW1 "Installed cam, issue has been resolved."
Near Ingleside, TX 78362
John L.
Job Details: 01/14/2021
WASHER MAYTAG MVWB865GW "F7E5 shifter failure, ran tests and components. Both agitate and spin do function but gear case is rough. Seal on gear case has broken spilling our toil. Will need to replace your case and its components as well as suspension to resolve these issues.; rqstng P&A on 1 W10868473 (gearcase) and 1 W10006483 (stator) and 1 W10006482 (rotor) and 1 W10817398 (clutch) and 1 W11033601 (suspension) and 1 W10447975 (slider)"
Near Portland, TX 78374
John L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Inspected unit, found unit to have depleted its Freon. Leak in evaporator found using UV, unit shows signs of oil burn. Will need to replace compressor and clear lines to resolve.; rqstng P&A on 1 W11034254 (compressor) and 1 W10574283 (evaporator)"
Near Taft, TX 78390
John L.
Job Details: 01/14/2021
DRYER WHIRLPOOL CEM2745FQ0 Install components. Tested after installation. Unit is functioning as designed issue has been resolved.
Near Portland, TX 78374
John L.
Job Details: 01/14/2021
WASHER MAYTAG MVWB835DW4 "Run diagnostics and pull two codes F0E3 overload and F2E1 stuck button. Run a few tests on unit, One key having issues picking up presses and motor has slow Wine to it. Will need to replace consul and motor components to resolve this issue.; rqstng P&A on 1 W11035014 (console) and 1 W10006483 (stator) and 1 W10447975 (slider) and 1 W10006482 (rotor) and 1 W11105155 (cntrl-elec)"
Near Corpus Christi, TX 78412
Adam
Job Details: 01/14/2021
DRYER AMANA NED4655EW1 Inspection of unit shows bad voltage. Red to black only receiving 128. Informed customer to contact professional electrician to resolve issue
Near Portland, TX 78374
John L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM "Installed components, issue resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Install component tested unit issue resolved
Near Corpus Christi, TX 78408
John L.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFG510S0HS1 "Install control board, tested after installation. Issue has been resolved."
Near Ingleside, TX 78362
John L.
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics, F7E1 basket speed fault. Tested tachometer, reading fine but found issue with tub movement. Tub does not spin easily. Tried to run test on motor, motor hums loudly as it struggles to turn gearcase. Gearcase and motor components will need to be replaced to resolve these issues.; rqstng P&A on 1 W10870913 (gearcase) and 1 W10006487 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10866250 (capacitor) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W11025984 (valve)"
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
FREEZER WHIRLPOOL WZF34X16DW04 "Sparks per customer in back of the unit. The starting device and the capacitor were damaged, replaced both from truck stock, W10873801 start device and capacitor WPW10350564. The appliance started up and working normal, no sparks and is blowing cold air, appliance is working normal at this time. Cause may have due to the appliance being outside in the elements."
Near Victoria, TX 77904
Michael
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Not cooling, freezing up at the bottom. Removed the evaporator cover, found a block of ice, bad thermistor, used steamer to defrost the ice, installed new thermistor, evaporator fan and appliance are working normal."
Near Corpus Christi, TX 78411
Adam
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW4955HW0 Inspection of unit shows no error codes. Also unit will except all commands. Calibrated unit and ran verification cycle. Was able to hear a loud screeching squealing noise during the beginning of spin cycle. Manually testing spin cycle results in same problem loud screeching squealing noise during operation. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Job will require authorization. Also scheduled job for 2 count. Have not set return date pending authorization and part arrival; rqstng P&A on 6 8533953 (screw)s and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10680215 (washplate) and 1 W10680220 (agitator) and 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870912 (gearcase) and 1 W11121786 (screw)
Near Inez, TX 77968
Michael
Job Details: 01/14/2021
REFRIGERATOR KITCHEN AID KRFC300ESS03 "Rust spots on the door per customer. I advised the customer it’s past the 30 day cosmetic window. Called and spoke with TJ at Whirlpool tech line SR7729718868. He advised of 30 days and to make sure the customer isn’t using any ammonia products like windex, recommended the customer use these products W10252111, surface brightener, 31625 fiber cloth, if this doesn’t work for them they would need to call Whirlpool customer service."
Near Port Lavaca, TX 77979
Michael
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "The customer said it wasn’t cooling. The temperatures were normal on arrival, appliance is also making ice. After talking with the customer and seeing items in the freezer, it sounds like the vents were were being suffocated from items stacked up against the vents causing it to freeze up and no airflow to the refrigerator. At this time the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW2 "Installed new gearcase, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is no making the noises and working normal."
Near Alice, TX 78332
Adam
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW2 Customer had concerns that unit was shaking too much during use. Inspection of the unit shows no error codes. But it is obvious when looking at the units that it is not level. Instructed customer on Howell unit should be installed incorrectly leveling technique. Issue resolved
Near Alice, TX 78332
Adam
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Install components tested unit issue resolved. Did advise customer of a 24 hour wait. Before unit comes back to temperature
Near Corpus Christi, TX 78418
Adam
Job Details: 01/14/2021
DRYER WHIRLPOOL WED75HEFW0 Customer was under the impression that geeks one or the same company who’s been servicing the unit the past four times would be the same company responding to this service call. I did inform customer that this is the job order that I got it was dispatched from AIG to whirlpool and then to my company as far as customer knows geek squad could still be coming out today for diagnostic. Customer has declined further service for myself or geek squad and will be contacting retailer/insurance company to have the product exchanged or bought out. According to customer this will be the fifth visit for the same issue within four months. Issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 01/14/2021
DRYER MAYTAG MED7230HW1 Inspection of unit shows proper voltage but unit not heating. Replace interface and control as well as thermistors and Element to resolve issue. Have not set return date pending parts arrival; ordrng 1 280148 (cutoff-tml) and 1 8557403 (thrmst-fix) and 1 8577274 (thermister) and 1 W10693363 (fuse-thrml) and 1 W11164011 (INTERFACE) and 1 W11344457 (Element) and 1 W11420136 (CONTROL)
Near Kingsville, TX 78363
Adam
Job Details: 01/14/2021
FREEZER KITCHENAID WRV986FDEM01 "After installing all components and testing unit everything functioned as it should except for pantry drawer interface. Replace drawer and interface to resolve issue. Job will require authorization. Have not scheduled return visit pending authorization and part arrival; rqstng P&A on 1 W10677119 (cntrl-elec) and 1 W10733259 (dor-fip ss), states that autho needed"
Near Corpus Christi, TX 78412
Adam
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 Inspection of unit shows error code for motor fault. But manually testing spin heavy agitate in light agitate show no issues no burning smell. Customer states made that smell one time in the beginning but has not made it again. Customer also has complained of sometimes unit will not drain water. Calibrated unit and ran verification cycle no issues found. But manual testing of water shows Poor volume. Also customer does not have hot water hooked unit. I did advise customer if water pressure in the home is an issue it will continue to cause problems with the washing machine. Advised to contact professional plumber to resolve issue
Near Rockport, TX 78382
John L.
Job Details: 01/14/2021
DRYER MAYTAG MEDC465HW0 "Installed components, tested unit after installation. Ran unit a few times on high, element coming on every time and is heating. Issue has been resolved."
Near Tivoli, TX 77990
John L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed compressor, vacuumed and charged unit to proper levels. You have held vacuum and pressures, unit is cooling. Issue resolved."
Near Refugio, TX 78377
John L.
Job Details: 01/14/2021
RANGE AMANA ACR4303MFB3 "Installed components, tested after installed. Issue resolved."
Near Corpus Christi, TX 78404
Adam
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 Install component calibrated unit ran verification cycle issue resolved.
Near Corpus Christi, TX 78411
John L.
Job Details: 01/14/2021
RANGE AMANA AER6303MFB2 "Inspected unit, front and rear left elements popped. Will need to replace both, also control has F1E0 control failure. This will need to be replaced as well.; ordrng 1 8273993 (elmnt-surf) and 1 8273994 (surface element) and 1 W11204487 (cntrl-elec)"
Near Bishop, TX 78343
Adam
Job Details: 01/14/2021
RANGE AMANA ACR4303MFS4 Arrived at location customer has same place as last time. Last repair required me to replace control board for internal board failure. Immediately after moving stove from wall it is apparent that there is a large roach infestation in this home. Several pictures in SD-QuickPic. Warranty is void because of this issue
Near Corpus Christi, TX 78413
Adam
Job Details: 01/14/2021
WASHER MAYTAG MHW6630HC0 Install components tested unit issue resolved. Customer states they only use high-efficiency liquid detergent. But it is incredibly obvious that customer is using a powdered non-high-efficiency detergent judging from the state of water dispenser and the fact there’s 2 or 3 5 pound bags of non-high-efficiency detergent in the washing area. I informed customer to practice proper soap loading and proper soap use for the machine. Issue resolved
Near Corpus Christi, TX 78414
Michael
Job Details: 01/14/2021
DRYER MAYTAG MED7230HW0 "Installed new control panel, the sound and appliance are working normal"
Near Corpus Christi, TX 78411
Michael
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW7000DW4 "Installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes"
Near Corpus Christi, TX 78408
John L.
Job Details: 01/14/2021
DRYER MAYTAG MGD6630HC1 Inspected unit Calma rollers are very noisy when unit is running. Rollers do not turn easily are turning roof this is causing noise from unit. Replace shaft and rollers to resolve these issues.; ordrng 1 W10547287 (idler pulley) and 4 W10314171 (drum support roller)s and 2 W10359271 (support roller shaft)s and 2 W10359272 (support roller shaft)s and 1 WB02X26088 (tape foam)
Near Corpus Christi, TX 78418
John L.
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW4616FW1 "Install components, recalibrated unit and ran test cycle. Issue resolved."
Near Portland, TX 78374
Michael
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW8500DC3 "Leaking on the left side of the washer from underneath per customer. F9E2 error code, cleared error code ran inlet valve to fill tub with some water, no leaks underneath, removed the console, ran inlet valve, water leaking from the valve, installed new valve from truck stock, calibrated and performed a diagnostics test, completed with no error code, no longer leaking, appliance is working normal ; used 1 W11165546 (VALVE) from stock"
Near Portland, TX 78374
Michael
Job Details: 01/14/2021
WASHER MAYTAG MVWB835DC4 "Installed new console, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is communicating and working normal"
Near Aransas Pass, TX 78336
Michael
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 "Not completing cycles per customer. F5E2, F8E1 error codes, tested the lid lock, not locking, no water hook ups at this location. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is locking and working normal"
Near Aransas Pass, TX 78336
Michael
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 "Loud noise per customer. F8E1 error code, cleared error code. Found the drain line laying on the floor and customer is using deep water wash with extra rinse. Tested the inlet valve is working normal, only cold water is hooked up, ran the spin cycle several times, unable to duplicate the noise , the appliance is working normal. Advised the customer the drain line needs to be at least 36” high in a 2” pipe, for it to drain properly and allow the tub to fill properly"
Near Orange Grove, TX 78372
Adam
Job Details: 01/14/2021
DISHWASHER KITCHEN AID KDPE334GPS0 Inspection of unit shows error code F1E to suggest a method of repair replace control board. Control board is covered under whirlpool extended warranty plan for this product. Customer does understand there will be a second charge for labor and installation. Job will be considered 2 count for distance.; rqstng P&A on 1 W10911471 (cntrl-elec)
Near Corpus Christi, TX 78408
John L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT112CZJB00 "Installed new compressor, vacuumed and charged unit. Unit is holding charge and is cooling. Issue has been resolved."
Near Rockport, TX 78382
Michael
Job Details: 01/14/2021
WASHER WHIRLPOOL WFC7500VW2 "Called the number enroute, not a good number. Arrived at the location, no lot number, customer saw me. Worked the numbers, they chose not to go through with it."
Near Alice, TX 78332
Adam
Job Details: 01/14/2021
DRYER AMANA NED4655EW1 Inspection of unit shows belt has torn in half. Replace belt with truck stock. Issue resolved; used 1 W10131364 (BELT) from stock
Near Taft, TX 78390
Adam
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 "Inspection of unit does not show error codes. But when unit is running both in agitate and spin there is grinding noise. Replace gear case actuator clutch Spanner net and drive block to resolve issue. Have not scheduled return date pending part arrival also job considered 2 count for distance and labor; ordrng 1 21366 (nut,spanner) and 1 389140 (drive block) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator)"
Near Rockport, TX 78382
Michael
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "I was not able to smell anything abnormal, the lines are not freezing over in back of the unit, no water to the unit, temperatures are normal, the appliance is working normal at this time."
Near Victoria, TX 77905
Michael
Job Details: 01/14/2021
DRYER WHIRLPOOL WED5000DW2 "Not heating, Checked voltage at the outlet, not getting correct voltage, checked at the appliance, has good voltage, ran appliance and tested voltage, voltage isn’t dropping, the customer said he would go ahead and change out plug, will call back if it starts heating. Ordered motor and timer, please reschedule customer when both parts come in; ordrng 1 279827 (motor!dryer) and 1 WPW10185992 (timer)"
Near Odem, TX 78370
John L.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Install components, issue has been resolved."
Near Skidmore, TX 78389
John L.
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW2 "Inspected unit, found issue to be with drain line. Drain line was set to low this allowed water to pool and exit causing back pressure which caused unit need to stop washing. Advise customer to make adjustments for proper drainage. Issue resolved."
Near Inez, TX 77968
Michael
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDF330PAHB2 "Doesn’t do anything per customer. F3E3, found the drain line was clogged up, cleared obstruction, water valve was off on arrival, turned water on, attempted diagnostics, filled with water, motor kicks on but sounds like it’s stuck, confirmed it needs the motor assembly; O-emld tckt"
Near Runge, TX 78151
Michael
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW4816FW2 "Humming noise per customer and water drains out right away. I plugged the appliance in and the drain pump came on which would be the humming noise, held the start button to shut it off, found error code F8E1, cleared error code. Also found the the drain line on the ground, corrected the problem, inlet valve has good pressure on both sides, calibrated and performed a diagnostics test, the appliance is working normal"
Near Corpus Christi, TX 78413
Adam
Job Details: 01/14/2021
DRYER MAYTAG MEDC465HW0 Inspection of unit shows all functions work as designed. Unit is also hitting temperature and getting correct voltage. The way customer has dryer hooked up into the Home is not allowing for proper air circulation. Advise customer on correct hose installation or to contact a plumber to resolve issue.
Near Corpus Christi, TX 78404
Adam
Job Details: 01/14/2021
DRYER AMANA NGD4705EW0 Due to the conditions of this household and the fact that there is obvious roach possibly bedbug infestation pictures in SD-QuickPic I will not be working on this unit. Will be contacting office for documentation. Sr7729666637 . Spoke with Amanda she instructed me to call CXC for documentation. SR number above.
Near Port Aransas, TX 78373
John L.
Job Details: 01/14/2021
WASHER WHIRLPOOL WETLV27HW1 "Installed components, recalibrated unit. Ran test cycle, as soon as drain pump was called resistor on control blew out. Drain pump will need to be replaced as a short in the pump is overloading resistor. Control will need to be replaced again due to resistor blowing out.; ordrng 1 W11481725 (Control) and 1 W10775446 (Drain pump)"
Near Beeville, TX 78102
Michael
Job Details: 01/14/2021
WASHER AMANA MHW5500FC0 "Won’t turn on per customer. F3E1, F9E1. Removed, back cover and found obstruction in the air trap, cleaned out with water hose, put back in place, removed filter to the drain pump and found a piece of duct tape and jewelry, removed obstruction and put back in place, replaced back cover and ran a diagnostics test, completed with no issues or error codes"
Near Lake City, TX 78368
John L.
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW4816FW1 "Install valves, recalibrated unit. Tested after recalibration, issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 01/14/2021
WASHER MAYTAG MVWC565FW1 "Screeching noise per customer.. no error codes, tested the spin cycle numerous times on manual test, couldn’t duplicate the noise, I don’t hear any grinding or screeching. Calibrated and performed a diagnostics test, completed the issues. Tested the spin cycle again on manual, could hear a humming noise as it was slowing down. Order the gearcase ; O-emld tckt"
Near Kingsville, TX 78363
John L.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Installed components, vacuum and charged unit to proper levels. Unit held vacuum and charged and verified that unit is cooling. Issue has been resolved."
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
WASHER MAYTAG MVWX655DW2 "Washer leaking per customer, but not anymore. Filled the tub with water, no visual leaks, drained the water, the drain line to the house is clogged up and spilling over, calibrated the appliance, the appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 01/14/2021
RANGE AMANA AER6303MFB2 "Installed both control and sensor, tested unit. Issue resolved."
Near Corpus Christi, TX 78412
John L.
Job Details: 01/14/2021
REFRIGERATOR AMANA ART308FFDM07 "Installed, issue resolved."
Near Victoria, TX 77901
Michael
Job Details: 01/14/2021
WASHER WHIRLPOOL WTW7000DW4 "Installed new lid lock, calibrated and performed a diagnostics test, completed with issues or error codes, the appliance is locking and working normal"
Near Hot Springs, AR 71909
Blake D.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not making ice in refrigerator, called tech line spoke with TJ (7729699500) instructed me to test temperature in freezer if 0 degree replace interface, if replacing interface still doesn’t make ice, it will then be redeem unrepairable, tested temperature got -4 c 24 degree f, turned down temperature, still no change, diagnosed to need ui interface; ordrng 1 W11387384 (UI INTERFACE CONTROL)"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to put new ice guide and mullion strip and test good, put new module in but did not fix problem will need led board to restore operation. ; ordrng 1 W10830288 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/14/2021
RANGE WHIRLPOOL WFG510S0HS1 "Inspected unit for broken part, found TRIM-VENT on handle to be broken off, diagnosed to need TRIM-VENT; ordrng 1 WPW10310922 (TRIM-VENT)"
Near Hot Springs, AR 71913
Blake D.
Job Details: 01/14/2021
COOKTOP WHIRLPOOL WFE320M0ES2 "Replaced listed parts, right burners still not turning on, called tech line spoke with Chris (7729158634) tested voltage going to switch and coming out, tested okay, diagnosed to need wire harness right side; ordrng 1 W11134602 (RIGHT HARNESS )"
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 01/14/2021
DRYER MAYTAG MED7230HW1 "Replaced listed parts p, tested unit operation checks okay"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/14/2021
M/W OTR WHIRLPOOL WMH32519HZ4 Sr# 7729704039 arrived to customer stating while cooking on range condensation would build up on front of microwave causing it to spark when used. Verified that fan was working and was installed correctly. Called tech line to record issue and they had us test with paper towels which was good tech line said machine is working properly but is not designed to suck steam from where cooking is occurring. Tech line referred us to safety team. Conclusion is customer will get new unit same model to mend problem. They had not experienced this problem before.
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 "Replaced listed parts, tested unit operation checks okay"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/14/2021
WASHER MAYTAG MVWC465HW2 "Arrived to put board and actuator on, installed parts and calibrated. Machine is operational. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"
Near Malvern, AR 72104
Blake D.
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reschedule for sealed system tech; schdld next appmnt for 1/13 WED !
Near Hot Springs, AR 71913
Blake D.
Job Details: 01/14/2021
LAUNDRY WHIRLPOOL MVW7230HW0 "Customer tried to cancel ahead of time, unit runs as designed"
Near Drasco, AR 72530
Jeff N.
Job Details: 01/14/2021
VENTHOODS KITCHENAID KVWB606DSS2 "Customer stated that auto fan light would flash intermittently, found light flashing, ordered control boards. ; ordrng 1 W11293971 (cntrl-elec) and 1 WPW10716813 (cntrl-elec)"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 01/14/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived to customer stating unit was not cooling properly, ran through diagnostics and found communication issue, will need new control board to restore operation. ; ordrng 1 W11172798 (cntrl-elec)"