Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1700 customer reviews

Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Inspected unit for ice build up on bottom of freezer,removed ice,found unit not draining,removed drain tube found packing in tube not allowing water drain into drip pan,removed packing,tested unit operation checks ok"

Near Colonial Dr, Conway, AR 72034
John L.

John L.

DRYER WHIRLPOOL WED5620HW1 "Unit no longer at home, was sent back to store."

Near Summer Pl, Port Aransas, TX 78373
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Inspected unit, found issue with outlet. Explained that outlet caused issue."

Near Donnan Ct, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW2 "The water keeps leaking inside the tub. Installed new inlet valve, calibrated and tested the valve, is no longer leaking by."

Near Susie St, Victoria, TX 77905
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT970SAHV0 "The motor wouldn’t start up, installed part ordered, ran diagnostics, completed with no error codes, the appliance is working normal"

Near Paco Rd, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Unit is out of warranty customer was charged including tax for diagnostic only. Customer complaint of leak from top side of washer. Inspection of unit shows no error codes but small crack in the housing for the water valves. Quoted customer rough estimated cost of housing. Customer has declined any further service issue resolved.

Near Edmonton Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KBSD618ESS01 Customer complaint of unit not level. Spoke with NR before arrival at home leveling unit is not something that is covered under warranty. Explained this to the customer she understands and will be contacting KitchenAid pro further assistance.

Near Barnard Dr, Corpus Christi, TX 78413
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Installed component, pressure is holding and unit is cooling as should. Issue has been resolved"

Near Pear St, Victoria, TX 77905
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Install components calibrated unit ran verification cycle issue resolved

Near E Ave F, Robstown, TX 78380
Adam H.

Adam H.

DRYER MAYTAG MGDC215EW0 Inspection of unit shows burner assembly not getting gas also heating element not coming to temperature. Replace assembly and start switch in timer to resolve issue; ordrng 1 W10117655 (switch push to start) and 1 W10185981 (timer) and 1 W10336852 (burner-gas)

Near Yolanda Dr, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER MAYTAG MVWB855DC3 Install components tried to calibrate units consul is no longer responding after switching components. Further testing of unit shows miss communication error between control and interface. New control board is good and LED light comes on and tested out OK problems with interface or harness wire. Replace both to resolve issue; ordrng 1 W10777956 (harns-wire) and 1 W11035010 (console)

Near Lamont St, Corpus Christi, TX 78415
John L.

John L.

OVEN WHIRLPOOL WDE350LVB02 "Inspected unit, ran test on board. Board not sending power to elements. Replace board to resolve.; ordrng 1 W10769823 (cntrl-elec)"

Near S Whitney St, Aransas Pass, TX 78336
John L.

John L.

WASHER WHIRLPOOL WTW4816FW "Ran diagnostics got 1 codeF7E1 basket speed faultTested for spin, unit spins. Tested tachometer, unit does not read basket spin. Replace actuator to resolve. Unit also failed to shut down and unlock possible control issue, replace to resolve.; rqstng P&A on 1 W10815026 (actuator) and 1 W11101101 (cntrl-elec), states that autho needed"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "The appliance is still leaking. Removed back panel, no visible leaks from any of the hoses or dispenser. Saw water stains on the front panel coming from the top, possible leak pump to bellow hose. This is a stackable unit in a tight space, will need a 2nd person to help on this job. ; schdld next appmnt for 4/24 FRI !"

Near FM622, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Still not cooling or making ice, temperature in the RC and ice maker compartment is 55 degrees and 33 degrees in the FC. The evaporator in the RC is now completely iced over, when it was starting to frost on the last visit I was told it shouldn’t effect the FC, therefore there has to be a short somewhere disconnected LED lights per tech line, was advised to disconnect the ff display on my next visit for process of elimination. Called tech line to confirm that’s what I still need to do, spoke with Cathy, she said that I didn’t need to disconnect the pantry display, to do test 4 and make sure there is a good frost pattern on the freezer evaporator and call back. Took FC apart and removed back panel, found the evaporator was starting to ice over and the bimetal was in the wrong location, defrosted and put bimetal in correct. location. Called tech line back and spoke with Ed, he said I also needed to expose the RC evaporator, redo test 4 and call bac

Near Riata, Victoria, TX 77901
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed uv filter drier due to restriction per tech line,tested unit operation checks ok"

Near Diamond Bluff Rd, Quitman, AR 72131
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 "Inspected unit for vibrating noise,found evaporator fan blade has broken causing unbalance issue,diagnosed to need fan blade and fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)"

Near Cambridge Pl Dr, Little Rock, AR 72227
Colton B.

Colton B.

WASHER MAYTAG MVWB765FC3 "Issue was that unit will not start. Replaced the control board for that issue, also noticed the hot water valve being clogged. Replaced valve to resolve that issue as well. Unit is testing good."

Near Babcock Bend, San Antonio, TX 78249
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Issue is that unit completed cycle and would not turn back on. Could not operate unit when I arrived. Got unit into diagnostics mode, after that the unit seems to be working well. Called techline and spoke to Scott (SR: 7727615079) who walked me through engineering notes. Ultimately he said that resetting it might have fixed it and that if it happens again the problem will be elevated to engineering. Ran 2 quick wash cycles, no leaks of any kind were observed. Gate code is 13666 if needed for return visit."

Near Rogers Fork, San Antonio, TX 78258
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Issue is that oven would restart when starting a bake cycle. Replaced console. Could not pull unit far enough out of the wall to do the control board. Unit is hardwired and could not be unplugged. Replacing the console seems to have solved the issue. Told customer that if the problem comes back have her builder install a plug so that we can get unit out of wall.

Near San Portola, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Issue is a noisy evaporator fan. Found evaporator frozen over, noise is coming from fan hitting ice. Finding issue to be a bad defrost sensor. Ordering a new Evap fan with defrost sensor to resolve issue. Put unit into a forced defrost to help with noise while part ships. Collected SC and quoted customer for P&L on return visit.; ordrng 1 WPW10514110 (EVAP FAN )"

Near Nueva Vista, San Antonio, TX 78258
Colton B.

Colton B.

RANGE WHIRLPOOL WGG745S0FS02 Issue was that the burners would intermittently not light. Replaced control board to resolve issue. Unit tested good.

Near Jove, Bulverde, TX 78163
Colton B.

Colton B.

COOKTOP ELECTRIC JENN-AIR JED3430WS01 "Issue is a damaged cooktop and a bad burner. Customer wants cooktop glass and grill replaced as well as a bad burner. Ordering all necessary parts. Some parts are put of stock, not scheduling return date. Quoted customerfor P&L on return visit. Gate code is #3874; ordrng 1 W10163206 (GLASS TOP) and 1 WPW10205094 (GRILL) and 1 WPW10215034 (SWITCH) and 1 WPW10221529 (BURNER)"

Near Garden Hill, San Antonio, TX 78260
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW Issue is a PF error code on unit. Finding issue to be bad wiring. Called techline who agreed but said if the wiring checks good it could be a control board. This is the second new unit customer has had with same issue. Asked customer to get an electrician out to look at wiring.

Near Oak Cliff Dr, Bulverde, TX 78163
Colton B.

Colton B.

DISHWASHER IKEA IUD8555DX2 Issue is a loud humming noise from dishwasher. Drain pump seems to be running louder than normal and matched the customers description of sound. Ordering new drain pump to resolve issue. ; ordrng 1 WPW10531320 (DRAIN PUMP)

Near Needle Point, San Antonio, TX 78260
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT720PADM1 F7E1 F8E2 educated customer on the hotwater inlet again and how to avoid the heater malfunctioning.

Near Pecan Creek Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW8500DC2 Replaced console. Ran automatic test mode. Operating as designed.

Near N Llano St, Fredericksburg, TX 78624
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTM354DSS5 Swapped out bad wiring harness and control due to the unit having been damaged by electrical failure. Unit testing good now with no further issues at this time.

Near Plantation Path, Boerne, TX 78006
Christian G.

Christian G.

DRYER MAYTAG MEDX655DW1 Issue stated by customer: dryer door hard to close. Timer runs constantly. Adjusted dryer door to close properly. Informed customer timer will run wherever unit is set to until it ends regardless if unit is started. Unit tested good at this time.

Near S Ellison Dr, San Antonio, TX 78245
Steven G.

Steven G.

RANGE KITCHENAID KSDG950ESS1 Checked range found vent for down draft out of place adjusted into place checked unit everything checks ok

Near Rakowitz Rd, Adkins, TX 78101
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Issue stated by customer: freezer section frosted up on left side. Previously found unit not sealing properly(review pics) replaced slide arms, brackets and gasket. Unit closing even and securely now. Unit tests good. Informed customer of survey"

Near Hilltop Crest, San Antonio, TX 78251
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW2 Replaced control. Tested to complete. Unit is good to go.

Near Galaway Bay, San Antonio, TX 78240
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX335HPS00 Verified proper function. Advised customer on how to replaced filter as well.

Near Tuttle Rd, San Antonio, TX 78209
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHENAID KUIO18NNZS1 Customer stated the issue was that the unit is not making ice. Found issue to be a water inlet valve not bringing water to the unit. Ordering parts to resolve issue.; ordrng 1 W10881366 (WATER VALVE)

Near Clubhouse Green, San Antonio, TX 78257
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked refrigerator found water line to ice maker has a crack, replaced fill tube checked operation unit is working normal now"

Near Arbor View, Adkins, TX 78101
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED8740DW1 "Replaced thermal cutoff, thermal fuse and thermostat. Still no heat. Received error in L2. Called DH, recommended wiring harness and control board. Parts ordered. One part currently out of stock. ; rqstng P&A on 1 W10637533 (WIRING HARNESS) and 1 W10849080 (CONTROL BOARD), states that autho needed"

Near Rattlesnake Bluff, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER SAMSUNG WF45H6300AG/A201 Unit leaking water. Found cause to be O-ring one drain pump filter. Customer asked me to order part and he will install it because it’s just the filter. Quoted 141.31 for Sc and part plus tax. Customer wanted to proceed with repair. Ordering filter. Collected Sc and part cost. ; ordrng 1 DC97-16991A (FILTER)

Near Howards Bull, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Replaced start capacitor ran test cycle all operations normal recalibrated unit advised of survey.

Near Firebird Run, Cibolo, TX 78108
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 Thawed out freezer section. Replaced evap motor and thermistors. Tested to complete. Unit is good to go.

Near W Loop 1604 N, San Antonio, TX 78254
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320M0ES2 "Checked range found broken handle grill, replaced grill checked unit ok"

Near Goliad Rd, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW2 Replaced control board went into diagnostics drain pump continuously running.Ordering new drain pump to resolve issue.; ordrng 1 W11399437 (DRAIN PUMP)

Near Adaes Ave, San Antonio, TX 78207
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV42H5200EF Replaced element on dryer unit is working as designed. No error codes found during testing or operation.job complete.

Near Co Rd 7718, Devine, TX 78016
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced final part. Issue resolved

Near Cactus Cliff, San Antonio, TX 78258
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUIX305ESS1 RECIRCULATION pump is out. ; ordrng 1 W11325175 (RECIRCULATION PUMP)

Near Sauvignon, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "Removed unit replaced door control, thermostat ,antenna, and magnetron followed installation instructions tested all operations normal no email provided."

Near Jane Addams Dr, Schertz, TX 78154
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complaint is that the unit is leaking from under the door when the unit drains. Ran unit through automatic test and found a small leak from the drain pump. Did not see any water spots on unit and the door gasket looks to be installed correctly and in good shape. Left the customer with a leak detection sheet to see if there are leaks coming from anywhere else on return visit. Ordering drain pump.; ordrng 1 W10876537 (drain pump)

Near Shade Tree, San Antonio, TX 78254
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 "Issue stated by customer: washer not putting out water. Customer stated she was under warranty through bestbuy. Informed her the dispatcher showed there was no warranty through our company, she explained Best Buy would reimburse her for charges since they can’t send out their own tech. Informed customer costs of s.call, labor and water valve would be. Customer stated she would wait until Best Buy could come out."

Near Golden Brook, San Antonio, TX 78250
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KBFN502EBS02 Issue stated by customer: refrigerator had been blinking over temp for three days and freezer section had turned off. Replaced control to resolve issue. Unit tests good at this time

Near Timber Post St, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Checked washer found when in spin cYcle agitator only moves basket stayed. Ordering new gearcase to resolve issue.; rqstng P&A on 1 W10870913 (gearcase)

Near Quail Run, Lytle, TX 78052
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0EB2 Used skid pulled unit replaced control and fuse. Preheat unit tested all operations normal customer declined email.

Near Showdown Path, Selma, TX 78154
Steven G.

Steven G.

WASHER MAYTAG MVWC6ESWW1 "Checked washer found unit not filling with water unit has a bad pressure switch, replaced pressure switch checked operation unit working normal now ; pckd up 1 WPW10248240 (switch-sen)"

Near Stolnet St, San Antonio, TX 78220
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Replaced drive hub kit, drive pulley, and belt. Tested to complete. No squealing during spin. Unit is good to go."

Near Coyote Run, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found mullion not closing completely causing door,to hit other door. Ordering new mullion rescheduled next Tuesday.. ; ordrng 1 W11025614 (rail-mulln)"

Near Notch Leaf, Cibolo, TX 78108
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Last tech found ceased compressor. Confirmed diagnosis. Replaced compressor. Vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. No further issues at this point."

Near Braeburn, Boerne, TX 78015
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0JB0 Replaced control panel overlay and cooktop. Unit is good to go.

Near Hanging Branch, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MSD2272VEB00 Checked refrigerator found unit still crushing ice even when set to cubed dispense. Checked to see if part is available part is discontinued.spoke to customer about how to move forward with issue. Job complete.; rqstng P&A on 1 W10190585 (FRONT COVER ASSEMBLY )

Near TX-173, Devine, TX 78016
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Powered off unit replaced ice maker replaced UI ran tests no smell no popping all operations normal.

Near Colonneh Trail, San Antonio, TX 78218
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED4815EW1 Customer stated unit making squeaking noise. Found issue to be belt tearing and did further investigation and found tearing due from pulley and wheel going out. Used dryer repair kit to resolve issue. Yes to survey and leave behind.; used 1 4392065 (REPAIR-DRYER) from stock

Near Ponderosa Pine, , TX 78015
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB865GW Checked washer found 120 coming from wall outlet good voltage to washer. Ordering control board due to unit not going into diagnostics and not powering on.; rqstng P&A on 1 W11266624 (CONTROL BOARD )

Near S Dixon Rd, Somerset, TX 78069
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Checked refrigerator found small amount of ice build up on evap in freezer ordering thermistor and damper due to no air flow. ; ordrng 1 W10383615 (thermistor,fc) and 1 W10745484 (damper)"

Near Co Rd 681, Lytle, TX 78052
Steven G.

Steven G.

OVEN ELECTRIC (D KITCHENAID KODC304ESS01 "Checked oven found unit dead and doors locked, found bad thermal fuse, replaced fuse checked operation upper oven not heating replaced thermostat checked operation unit working normal now ; used 1 WP9759242 (THRMST-FIX) from stock, pckd up 1 W11025102 (FUSE THERMAL )"

Near Cloudmont Dr, Windcrest, TX 78239
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX988SIBM Checked refrigerator found ice build up on evap no airflow. Ordering evap fan come with thermistor to resolve issue.; ordrng 1 W10389152 (support) and 1 W10724602 (motor-evap)

Near Sollock Dr, Devine, TX 78016
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Issue stated by customer: water not dispensing from fridge. Ice still being made. Found unit not dispensing water. Bled lines for any air and reinstalled filter to relieve any pressure. Water started dispensing again. Did measured fill, no issues. No further issues at this time. Mentioned to customer if issue does come back we will need to order pressure valve kit from service pointer#W11394954A"

Near Exbourne St, San Antonio, TX 78250
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW2830WP02 Made unit functional for customer still need convection fan assembly. Installed new cooling fans to make unit functional. ; saved tckt

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer stated element caught on fire. Found heater appeared to be ashy. Calling techline per notes. Spoke with Austin he stated to replace heater this happened likely due to hard water building up on heater and heater was burning off mineral deposits. SR 7727615425Contacted safety, spoke with tasheika she stated to go ahead and order element and repair unit. Safety SR 7727594880Ordering element to resolve the issue. ; ordrng 1 W10518394 (heater)"

Near Escondido, Boerne, TX 78006
Richard G.

Richard G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Customer complaint is that the display is not functional. Ordering console.; ordrng 1 W11428583 (CONSOLE)

Near Red Maple Path, Castroville, TX 78009
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Checked refrigerator found ice maker leaking water, replaced ice maker checked operation unit working normal now ; used 1 WPW10300024 (ICE MAKER) from stock"

Near Medusa, Selma, TX 78154
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW1 "Checked washer customer states leaking a lot of water, checked hoses all checked ok ran cycle found drain is backing up customer has plumbing problem washer is working normal"

Near Moonstone Dr, San Antonio, TX 78233
Christian G.

Christian G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer oven not powering on at all. Replaced control and thermal:al fuse. Unit powered on. Found F6E6 stored. Cleared error code. Tested unit on connect bake to 350. Ran broil test as this was where customer unit failed. Unit successfully broiled for 5-10min no further issues at this time.

Near Seven L Trail, Helotes, TX 78023
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW3 Checked washer found noisy in agitation ordered gear case ; ordrng 1 W11134159 (ASSEMBLY DRIVE )

Near Gembler Rd, San Antonio, TX 78219
Douglas H.

Douglas H.

FREEZER FRGIDAIRE LFFH17F7HWB Customer stated unit making loud noise. Found cause to be EVAP motor is the issue. Quoted 206.72 for P&L. Customer wants to talk with husband about repair. Collected priority Sc. ESTIMATE ONLY!!; rqstng P&A on 1 297250000 (motor)

Near Lammtarra Cir, Fair Oaks Ranch, TX 78015
Christian G.

Christian G.

RANGE MAYTAG MER8700DS1 Issue stated by customer: burners keep varying in temps. Replaced infinite switches and control. Unit tests good. Informed customer of survey.

Near Redwood Bend, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed Ui replaced with new defrosted evaporator and installed new fan with harness tested all operations normal.

Near E Carson, San Antonio, TX 78208
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Customer complaint is that the unit was sparking in the back. Sparking was coming from the metal rack.; ordrng 2 W10740485 (support)s and 1 W10749119 (support) and 1 W10749120 (support) and 1 W10803366 (rack)

Near Romulus Way, San Antonio, TX 78245
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Replaced blower fan. Tested to complete. Unit is good to go.

Near Red Falls Rd, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EWA3 Removed front and drum cleaned out cabinet replaced door switch and element reassembled tested all operations normal.

Near Rosewood Dr, La Vernia, TX 78121
Jim G.

Jim G.

RANGE WHIRLPOOL WFG515S0ES1 Left front burner that came in did not match the actually burner cap. Ordering part again and orifice holder as well. ; ordrng 1 W11197500 (holder-orf) and 1 WPW10515455 (burnr-head)

Near Avellino Bluff, San Antonio, TX 78261
Douglas H.

Douglas H.

WASHER MAYTAG MVWB835DC4 "Customer stated that unit was not functioning properly. Ran auto test cycle and unit would stop on certain parts of the cycle. Switched out control and UI board to resolve the issue. Ran test cycle again and got lid lock error. Attempted manual test for lid lock, lid lock not functioning. Ordering lid lock to resolve the issue. ; ordrng 1 W10861642 (latch)"

Near Cross Xd Trail, Helotes, TX 78023
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer states that the unit stopped making ice again. Called techline and spoke to Steve. Says it’s either a bad icemaker or harness. Reordering icemaker and ordering harness. Icemaker is covered from previous install. Service call less than 90 days.; ordrng 1 W10710113 (HARNESS) and 1 W11294907 (icemaker)

Near Elisabeth Run, San Antonio, TX 78253
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2830DP02 Customer has wrong address on file. They live in Fort Worth.

Near Overlook Dr, Schertz, TX 78108
Jim G.

Jim G.

WASHER WHIRLPOOL WTW48558WHW1 Unit is now working properly.

Near Overlook Loop, San Antonio, TX 78259
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF28HFEDTSG Checked refrigerator found ice makers frozen over. Preformed troubleshooting steps with Samsung techline found bad ice makers ordering both to resolve issue.Top IM pn:DA82-02705ABottom IM:DA97-07603B.Ref7003719283; ordrng 1 DA82-02705A (TOP ICE MAKER) and 1 DA97-07603B (BOTTOM ICE MAKER)

Near Wisdom Rd, Atascosa, TX 78002
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW5620HW0 "Replaced bellow and front clamp. No errors. No leaks, unit is functioning as designed."

Near Market Hill, San Antonio, TX 78256
Douglas H.

Douglas H.

WASHER MAYTAG MVWX655DW1 ESTIMATE ONLY!! Unit not functioning. Found motor control errors and faulty motor. quoted 480.36 for P&L for control. Didn’t include motor price into quote due to motor still being covered under 10 yr part warranty. Collected Sc. ; rqstng P&A on 1 W11116592 (cntrl-elec) and 1 W11283592 (motor-drve)

Near Rocamora, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Checked refrigerator found shelf track broke ordered; ordrng 1 W10694126 (track) and 1 W10694127 (track)

Near Hallies Garden, Saint Hedwig, TX 78152
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Issue stated by customer: fridge had ice buildup near diffuser. Installed new diffuser and cover. Unit tests good. Informed customer of survey.

Near Celosia, San Antonio, TX 78245
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS03 Same error has appeared. Reordering parts plus control as a precaution. ; ordrng 1 W10852104 (cntrl-elec) and 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)

Near Amorosa Way, San Antonio, TX 78261
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived at location home now has residence customer stated that builder said there was something wrong with the microwave but have already replaced. Inspection of unit does show that it is a completely different microwave none of the model or serial numbers match there is no issue with this unit. Issue resolved

Near Sunset Ave, Port Aransas, TX 78373
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Checked refrigerator found frost in freezer section caused by door gasket not sealing, heated door gasket and adjusted checked unit gaskets are sealing normal now"

Near Hallies Garden, Saint Hedwig, TX 78152
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH75021HZ2 According to techsheet a new touch panel (included in door) is needed. Ordering control as a precaution. ; ordrng 1 W11334571 (DOOR (CONTROL)) and 1 W11345890 (CONTRIL)

Near Seminole Pass, Garden Ridge, TX 78266
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Customer stated food was freezing in fridge section. Found issue to be faulty diffuser and faulty UI keeping diffuser open to long. Ordering parts and diffuser showing to be out of stock.; ordrng 1 W11130216 (cntrl-elec) and 1 W11236851 (diffuser)

Near Bricewood Oak, San Antonio, TX 78254
Douglas H.

Douglas H.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Customer stated that unit was making rattling noise. Found issue to be faulty EVAP fan. Ordering 2 fans to resolve the issue.; ordrng 2 W10854409 (motor-evap)s

Near Wickwilde, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ice maker shows over temp error in diagnostics just replaced ice maker can force it into harvest but has error still temperature at 5 at icemaker temp good need new UI and control rescheduling Wednesday.; ordrng 1 W11239666 (UI) and 1 W11293378 (CONTROL )

Near Cibolo Ridge, , TX 78121
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Customer stated hinge pops when opening and closing door. Ordering cam assembly for freezer door.; ordrng 1 WPW10121046 (etension)

Near Wickwilde, Helotes, TX 78023
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Installed components, recalibrated. Issue resolved."

Near W Wheeler Ave, Aransas Pass, TX 78336
John L.

John L.

DRYER MAYTAG MEDB835DW4 "Ran diagnostics gotF4E3 restricted air flowTested air flow with air flow tester, tester showed poor air flow. Tested unit again with exhaust removed, tested good airflow. Air flow restriction within home ventilation."

Near Lakeview E Dr, Ingleside, TX 78362
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Install composite calibrated unit ran verification cycle issue.

Near Bourbonais Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics, received F8E6 water hazardF3E2 water temp inletF0E4 spin limitedReplaced valve, issue has been resolved."

Near E Lewis St, Sinton, TX 78387
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new spray arm, issue resolved"

Near Easthaven Dr, Portland, TX 78374
John L.

John L.

WASHER ROPER RTW4516FW "Installed pump, recalibrated unit. Tested after installation, issue resolved"

Near FM 1069, Aransas Pass, TX 78336
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Light in freezer compartment was cause of lights going out, replaced and resolved."

Near W Roberts Ave, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWC350AW1 Install components calibrated unit ran verification cycle issue resolved

Near Arlington Dr, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Installed and formed gaskets, issue resolved."

Near Mustang Blvd, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB765FW3 Install components calibrated unit ran verification cycle issue resolved

Near Ramirez St, Robstown, TX 78380
Adam H.

Adam H.

RANGE WHIRLPOOL WFE320M0EB2 Inspection of unit shows no error codes. Control board on the other hand not I was responding to command. But there is obvious damage to heating element in top right corner of the units. Replace control heating element and switch to resolve issue; ordrng 1 3148951 (sub 3149404) and 1 8273994 (surface element) and 1 W10887901 (cntrl-elec)

Near Eleventh St, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Inspected unit, all lights out in unit. Main light may be issue will need to replace to resolve.; ordrng 1 W10515057 (light board) and 1 W10515058 (light)"

Near Meadowbrook Dr, Portland, TX 78374
Adam H.

Adam H.

RANGE WHIRLPOOL WFE515S0JS0 Sr# 7727618786. Inspection of unit shows no error codes but after looking at breaker box it looks like electrician has tied to20 amp breaker’s together which does not make 40 or 50 which is required for this range. Is an installation issue advise customer to contact professional electrician.

Near Cypress Ave, Riviera, TX 78379
Chris S.

Chris S.

DRYER ROPER RED4516FW0 I installed the bulkhead and drum. All operations check ok.

Near Stewartsville Rd, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 I installed the auger motor and impeller. All operations check ok.

Near Haymakertown Rd, Troutville, VA 24175
Chris S.

Chris S.

RANGE WHIR WFE515S0JS0 The left front burner wasn’t coming on at all. The switch was getting the correct voltage but wasn’t sending voltage to the element. I installed a new switch and checked operations. All operations check OK; pckd up 1 W10434452 (switch-inf)

Near Market Ridge Lane, Daleville, VA 24083
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 I installed the bearing ring and checked operation. All operations check ok.

Near Daleview Dr, Daleville, VA 24083
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 The left door hinge was bent causing both hinges to not close properly. Both hinges are installed. All operations check ok. ; pckd up 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)

Near Daleview Dr, Daleville, VA 24083
Chris S.

Chris S.

RANGE WHIRLPOOL KSGB900ESS0 I installed the control and cooling fan all operations check ok

Near Arbutus Ave SE, Roanoke, VA 24014
Michael R.

Michael R.

WASHER MAYTAG MVWX655DW "Too much stuff in the isle, unable to get to appliance, rescheduled customer ; schdld next appmnt for 4/20 MON !"

Near N Navarro St, Victoria, TX 77904
Chris S.

Chris S.

DISHWASHER KITCHENAID KDTE104ESS1 The wash pump motor is getting the correct voltage but isn’t pumping water. Customer will decide if they want to repair. If customer decides to do the repair please order part number WPW10605057

Near Graysontown Rd, Radford, VA 24141
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT730PAHW0 The UI is getting voltage but isn’t responding. We will replace the UI and the control. ; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near Kenmore Ave, Cave Spring, VA 24018
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Water line was disconnected and supply line capped off,rescheduling so supply line can be reconnected by maintenance ; schdld next appmnt for 4/22 WED !"

Near Cantrell Rd, Little Rock, AR 72227
Jim G.

Jim G.

DRYER SAMSUNG DV48J7770EP Idler pulley is failing. Will return to repair with parts. ; ordrng 1 DC61-01215B (SPRING) and 1 DC93-00634A (BELT IDLER PULLEY ASSEMBLY)

Near Frontier, Spring Branch, TX 78070
Jim G.

Jim G.

MW-HOOD COMBO KITCHENAID KMHC319ESS2 I forgot to order a necessary part as per techline. ; ordrng 1 W10536989 (thermistor)

Near Trinity Hill, San Antonio, TX 78261
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHENAID KHMS2040BSS0 Customer stated the unit is not heating. All other functions test normal. Finding issue to be bad magnetron. Ordering parts to resolve issue. ; rqstng P&A on 1 W10245183 (MAGNETRON) and 1 W10491433 (THERMOSTAT )

Near Barbara Ann St, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRSC503EBS01 Customer showed ice in bottom section of freezer. Evap cover fully frosted. Found issue to be bad fan motor. Ordering parts to resolve issue. ; ordrng 1 W11036566 (MOTOR) and 1 W11449066 (HARNESS)

Near Scenic Bluffs Dr, Boerne, TX 78006
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated the unit stopped functioning all of a sudden. Found issue to be bad control. Ordering control and UI to resolve issue. ; ordrng 1 W11162736 (CONSOLE) and 1 W11305303 (CONTROL)

Near Twin Canyon Dr, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Customer reported frozen over evaporator inside of refrigerator compartment and. O cool for a day or two. Found a bad evaporator fan in refrigerator compartment, believe this to be the core issue. I’m also ordering a new evaporator thermistor for icing issue just in case. Freezer is working well after customer reset unit. Ordering a control board for that issue. ; ordrng 1 W10316760 (DEFROST THERMISTOR ) and 1 W11098695 (EVAP FAN) and 1 WPW10743957 (CONTROL)"

Near Encino Ash, San Antonio, TX 78259
Colton B.

Colton B.

OVEN ELECTRIC (D JENN-AIR JJW3830DB Issue is a recurring F2E1 error code. Unit needs a new UI console. Part is currently out of stock at Marcone and at vendor. Did not reschedule a return date. Gate code is #6384; ordrng 1 W11236890 (CONSOLE )

Near Sauvignon, San Antonio, TX 78258
Jim G.

Jim G.

BUILT-IN M/W JENN-AIR JMDFS24HM01 Replaced gear assembly. Issue resolved.

Near Grand Stone, Garden Ridge, TX 78266
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced refrigerator evaporator drip pan. Checked for obstructions. Found none. Issue resolved.

Near Smithson Valley Rd, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Control board is the issue. Found new control board defective. Order new control board. ; ordrng 1 W11282569 (contrl-box)

Near TX-41, Mountain Home, TX 78058
Jim G.

Jim G.

DRYER WHIRLPOOL WED4815EW1 Replaced rollers and idler using dryer repair kit. ; used 1 4392065 (REPAIR-DRYER) from stock

Near Catalan Cliff, San Antonio, TX 78261
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "Last visit found compressor to be functioning intermittently. This time used start device to resolve issue. Unit testing good now with no further issues at this time. Collected service call, P&L."

Near Knopp School Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KUDS40FVSS0 Last visit found melted float switch assembly. This time swapped with new assembly. No further issues at this time.

Near Cool Water Ranch Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF331PAHS0 Issue is that the panel will not accept commands. Finding issue to be that the control is not making contact with buttons. Tried reseating the control but nothing’s changed. Ordering new parts to resolve issue.; ordrng 1 W10854044 (W10854044) and 1 W10913666 (GUIDE) and 1 W11087226 (CONTROL)

Near Huebner Rd, San Antonio, TX 78258
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW9150WW01 Customer stated that he unit began filling And then did not drain and spin during cycle. Found error F7E2 and unit would not complete automatic test cycle. Will need new MCU to resolve issue. Collected service call.; ordrng 1 W11162736 (CONTROL )

Near Heritage Trail, Boerne, TX 78015
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG55US0HS00 Customer stated the unit is sparking despite unit being off. Could not duplicate the issue in the home. No further issues at this time.

Near Paraiso Crest, Boerne, TX 78015
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSSC48QKS02 Checked refrigerator found unit low on freon added dye drier and process tube vacuumed and charged unit will be back in two weeks to check for leak ; schdld next appmnt for 4/30 THU !

Near W Lynwood Ave, San Antonio, TX 78212
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the issue is the unit is leaking water in the bottom of the refrigerator section. Found issue to be clogged drain pan. Customer to resolve issue by defrosting the refrigerator by unplugging it. No further issues at this time. Collected service call.

Near Smokey Chase, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDP370PAHB0 Ran test cycle found failed wash motor. Ordered new wash motor rescheduling next Monday.; ordrng 1 W11025157 (pump&motor)

Near Laboratory Rd, Floresville, TX 78114
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Replaced start device and capacitor. Start device is clicking and the compressor very slightly hums for about five seconds then shuts off. Condenser fan is running. Called techline and spoke with Chris, sounds like a locked rotor compressor. Ordering compressor and sealed system tech.; ordrng 1 W10507884 (compressor)"

Near Point Springs, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSC42QMS01 Issue is that the compressor will not come on. Replaced condenser fan. Compressor and fan are now running as intended. Unit testing good.

Near Vía Vineda, San Antonio, TX 78258
Colton B.

Colton B.

WASHER WHIRLPOOL PAV2300AWW "Issue is that the agitator came off during wash cycle. No damage was found on the agitator or bolt. Reinstalled agitator, bolt threaded in nicely. Ran short cycle, agitator performed as it should. No further issues at this time. Collected SC fee. 6270"

Near Belclaire, San Antonio, TX 78258
Richard G.

Richard G.

WASHER MAYTAG MVWB865GW0 "Customer complaint is that the unit is not filling up with water and she is getting an error code. Entered diagnostics and found error codes F3E2 inlet water temperature fault, F8E1 long fill, F0E4 spin limited by water temperature, F2E1 UI stuck button. Water pressure going to unit is good. Ordering valves and control.; ordrng 1 W11162440 (cntrl-elec) and 1 W11172234 (housing)"

Near FM471, Castroville, TX 78009
Colton B.

Colton B.

WASHER WHIRLPOOL WTW4950XW3 Issue is that unit will not go through cycle. Previous tech diagnosed bad control and lid lock. Neither of those solved the issue. Put old parts back on. Issue is a seized up gearcase. Unit will not spin by hand or cam. Customer does not want to replace gearcase at this time. Quoted for P&L.

Near Caprock Canyon, San Antonio, TX 78258
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED560LHW0 Last trip found faulty console. Replaced console. Tested unit everything tested good

Near Market Hill, San Antonio, TX 78256
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MGR5755QDW Found 2.7 amp draw on bake ignitor. Tech sheet shows 3.1 amp minimum for gas to open. Tested all other functions these were good quoted includes service fee which was paid service fee good for 90 days repair declined.; rqstng P&A on 1 WP7432P136-60 (igntr-oven)

Near FM 1303, Floresville, TX 78114
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Last trip found faulty solenoid. Replaced solenoid to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind. Unit is still under manufacturer warranty.

Near Cooper Mill, San Antonio, TX 78255
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Last trip found these parts faulty. Replaced auxiliary drain pump overload and relay. Tested unit everything working properly. Yes to survey and leave

Near Clearwater Creek, San Antonio, TX 78255
Richard G.

Richard G.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint is that there was a grey piece that came down in the back of the drum, and the dryer was making a banging sound. Padding came off of the drum. Fixed issue. Tested to complete. Unit is good to go."

Near Villa Arboles, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE JENN-AIR JES1450FB1 Noise filter board has burn mark ordered rescheduling for 4/23.; ordrng 1 W11175842 (FILTER)

Near Mathis Rd, Elmendorf, TX 78112
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Last trip found faulty compressor, 3way valve and UI. Replaced all, as well as defrosted EVAP to resolve all issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point."

Near Kitty Kat Ln, Boerne, TX 78006
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Last trip found faulty door and control panel. Replaced both to resolve the issue. Issue still persists. Reinspected unit to find suspected frame damage. Contacted techline and spoke with Adrian about this issue. He stated based on information provided unit is un repairable and for customer has to reach out to builder or Whirlpool CSR because can’t determine if frame damage was due to installation or due to factory defect. Sr 7727611498 Adrian transfered me to CXC. Spoke with Zach from CXC. He stated he will start the product exchange paperwork.No further issues at this point for me. Yes to survey and leave behind.

Near Ponderosa Pine, , TX 78015
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue stated by customer: frosting in unit. Found frost and ice built up at diffuser to back of unit. Ordering diffuser and freezer wiring harness to resolve issue.; ordrng 1 W11164593 (diffuser) and 1 W11449066 (WIRING HARNESS)

Near Bluemist Point, San Antonio, TX 78250
Jim G.

Jim G.

BEVERAGE CENTER KITCHENAID KUBL204ESB00 Warped evaporator cover is causing the lower fan to scrape evaporator. ; ordrng 1 W10319187 (screw) and 1 W10802010 (cover-evap)

Near Luz del Faro, San Antonio, TX 78261
Richard G.

Richard G.

DRYER MAYTAG MEDB725BW0 "Customer complaint is that the unit is heating but the clothes are coming out hot and wet. Determined vents are clogged. Checked venting from dryer to wall, all clear. Likely the vent is clogged somewhere in the wall or at the roof vent. Collected service call fee."

Near Browning Bluff, San Antonio, TX 78245
Richard G.

Richard G.

RANGE KITCHENAID KSEG950ESS2 Entered diagnostics and found error codes F8E0 cooling fan speed too low. Removed old cooling fan and found a square driver bit stuck in it. Replaced cooling fan. Tested to complete. Unit is good to go.

Near Co Rd 2748, Mico, TX 78056
Richard G.

Richard G.

WASHER MAYTAG MVWB835DW1 Customer states there was a lightening strike and now the unit will not power on. Verified main control is bad and not pushing power to the console. Main control would have to be replaced. Unable to test the console without power coming from the main control. There is a possibility that the console has been shorted as well. Informed customer of the findings and they will look into a new washing machine. Collected service call fee.

Near Co Rd 271, Rio Medina, TX 78066
Steven G.

Steven G.

DRYER WHIRLPOOL WED4815EW1 "Checked dryer ran unit element to heating properly, found vent hose to long cut hose down found lent on door which means air is not getting out, advised customer to have vent checked, dryer is working normal"

Near E Basse Rd, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT318FMDM01 "Found FC at 23 degrees and RC freezing items. Did amp draw at compressor found .66 amps and partial frost pattern spoke to DH he advised me that compressor will burn out and should be replaced and replace evaporator since that is where leak will be at. Quoted service fee customer has 90 days to approve. Parts authorization to be paid by WP for parts only Customer declined.; rqstng P&A on 1 W10507884 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"

Near Castle Climb, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW3 Found shifter failure error used manual diagnostics tested actuator and found this working found slide and cam had worn teeth used truck stock cam and replaced tested all operations normal. Ran calibration issue resolved. No email provided.; used 1 W10721967 (CAM) from stock

Near Floresville, TX 78114
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked refrigerator found freezer door rubbing on divider when opening and closing ordered new door after making adjustments, set screw missing on handle customer to pay for screw ; ordrng 1 W10010140 (screw) and 1 W11037733 (FREEZER DOOR )"

Near Van Dyke Dr, San Antonio, TX 78218
Richard G.

Richard G.

WASHER ROPER RTW4516FW2 Replaced drain pump. Tested to complete. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR MAYTAG MRT118FFFE "Ran unit for over 10 minutes and could find no noises out of the ordinary, unit is good to go."

Near SW Loop 410, San Antonio, TX 78245
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4816FW1 "Checked washer ran diagnostics found no fault codes, ran test cycles everything checked normal, ran cycle unit is working normal"

Near E Basse Rd, San Antonio, TX 78209
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Verified no water to unit. Activated water link and cleared kink from line. Issue resolved.

Near Estacado, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR MAYTAG MRT118FFFE04 "Ran unit for over 10 minutes and could find no noises out of the ordinary, unit is good to go."

Near SW Loop 410, San Antonio, TX 78245
Steven G.

Steven G.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 "Checked oven found power cord and outlet is at bottom of cabinet making it hard to pull out which caused wall outlet to pull out causing wires to come out, customer needs electrician to fix outlet oven is ok"

Near Camelback Dr, San Antonio, TX 78209
Colton B.

Colton B.

WASHER WHIRLPOOL WFW9500TW01 "Issue is that water is coming into unit and not draining. Ran diagnostics and got F27, F20, F35 error codes. All error codes revolve around the pressure switch. Unit needs new pressure switch but it has been discontinued. AE is going to work with AIG to find a solution.; ordrng 1 W10156252 (PRESSURE SENSOR )"

Near Sable Canyon, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFGD500EWH04 Removed control panel replaced control tested unit found both bakes working but upper broil not working replaced valve and regulator assembly tested all burners working replaced bake ignitor due to possibly premature failure by unit not having gas all operations normal tested for leaks no leaks. Advised of survey.

Near Goodhue Ave, San Antonio, TX 78218
Steven G.

Steven G.

WASHER MAYTAG MVWC565FW0 Checked washer found washer spinning and agitating at the same time ordered parts; ordrng 1 W10006481 (gearcase) and 1 W10863406 (CONTROL )

Near Ridge Elm Dr, San Antonio, TX 78239
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Customer stated ice guide fell. Examined ice guide and found it damaged. Ordering ice guide to resolve issue.; ordrng 1 WP2180224 (guide-ice)

Near Royal Mustang Cir, Boerne, TX 78015
Christian G.

Christian G.

RANGE JENN-AIR JGS1450FP0 Issue stated by customer: oven was burning food/getting way to hot. Upon arrival I hit bake and noticed unit was in Celsius. Asked customer if that was her preferred temp unit. She answered no and had said she didn’t notice and was setting unit to 350 degrees Celsius. Changed units back to Fahrenheit and tested unit at 350 degrees. Unit works fine. No error codes. Showed customer how to change back units if issue happens again.

Near Lamerton St, San Antonio, TX 78250
Christian G.

Christian G.

RANGE WHIRLPOOL WOS51EC0HS00 Issue stated by customer: oven getting too hot. Needs to be calibrated according to inspector. Set unit to bake at 350 degrees. Checked middle rack and adjusted unit to proper temps. Reset unit. Unit good.

Near Bluff Spurs Trail, San Antonio, TX 78023
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found touchpad cracked and not starting, replaced console and control checked operation unit working normal now"

Near Charon Point, Spring Branch, TX 78070
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows miscommunication between control and interface. Replace both control and interface to resolve; ordrng 1 W11114420 (cntrl-elec) and 1 W11114670 (console)

Near Co Rd 241, Concepcion, TX 78349
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 Customers breaker was off.

Near Foals Range, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Issue stated by customer: water and ice from fridge had bad odor/taste. Replaced water valve, reservoir, filter, dispenser and dispenser tube. Unit taste good. Informed customer if any further issues regarding odor they would need to contact their water softener company."

Near Pinto Canyon, San Antonio, TX 78254
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed board, unit now powers on. Another issue is present on unit now that it functions. Lid lock does not lock will need to replace to resolve.; ordrng 1 W10682535 (latch)"

Near S Saunders St, Aransas Pass, TX 78336
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 Issue stated by customer: unit not cooking evenly and only getting warm intermittently. Customer states she checked unit once it hit 350 degrees and temps read 200. Put unit into diagnostics and found No error codes stored. Did a reset on the control. Ran a bake test to 350 degrees. Unit tested well. Informed customer of routine cleaning cycles and to call us if unit is having any other issues.

Near Rounders, San Antonio, TX 78254
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows large amount of ice building in the back of freezer compartment. Replace evaporator motor harness wire and thermistor to resolve issue will have to contact Macon for specific part number. According to diagrams available and pictures from suppliers website specific component I am looking for does not show contacted Marcon spoke with one of their Staff by the name Edwin to try and source correct part number. Edwin was having difficulty locating specific number but he did supply me with wire harness number w11218408 hoping that thermistor was connected to this specific harness.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11218408 (WIRE HARNS)

Near Strasbourg Dr, Corpus Christi, TX 78414
Christian G.

Christian G.

COOKTOP ELECTRIC WHIRLPOOL WEEA25HOHN0 Issue stated by customer: Issue stated by customer: light malfunctioning in oven. Found light socket resistance bad. Ordered socket and bulb. Found sockets were different and one installed in oven was incorrect. Replaced socket with correct socket and bulb. Unit tested good.

Near Bercy Ct, San Antonio, TX 78251
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Checked refrigerator ran diagnostics all fans and thermistors checked ok, customer to watch and call if any problems"

Near Ripple Way, San Antonio, TX 78266
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Sr#7727610143. Customer complaint of all lighting on inside of refrigerator would turn off it on on its own at random times. Inspection of unit shows pantry control board has been exposed to water causing corrosion to control. Replace pantry control to resolve issue. Customer also brought a second concern with water filter customer states that even after replacing filter the order water filter light would stay on the control. Call tech line to troubleshoot this issue tech line stated to unplug units wait several minutes plug back in if issue persists said I should replace control but if issue took care of itself there was a glitch and everything is OK.; ordrng 1 W10724664 (cover)

Near Cessna Dr, Corpus Christi, TX 78412
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed unit removed connectors from element removed bale element replaced and reassembled. Reinstalled unit preheated all operations normal.

Near Emerson Pass, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF34X16DW04 "Found vibration on condensation pan unit was level ,used truck stock spacer dampened vibration all operations normal.; used 1 WPW10221048 (SPACER) from stock"

Near Laserra, Cibolo, TX 78108
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Still not making ice and now the temperatures are warming up in both compartments. 26 degrees in FC, 47 in RC, and 37 at the ice maker. The customer said he doesn’t hear the ice maker call for water or hear the motor rotate, bimetal and fans are working normal, removed the long drawer in the FF section, the RC evaporator is starting to frost up. Called tech line and spoke with Scott SR 7727607666 explained to him all the work and test I’d done, he was leaning towards a dc voltage issue and said it would probably be the UI, I told him I had already changed out the UI and main control? He walked through all the same test again, all checked out, he said it could be a short in the LED lights or the display on the ff section or possibly freezer fan. The freezer fan wasn’t pulsating when we tested it, it was blowing strong and steady. He said for me to unplug the LED lights from the control and leave it that way for a couple of days to see if things go b

Near Riata, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Installed parts order, the compressor kicked on and fans were blowing, tried to navigate test 3 and it wouldn’t let me do anything and part of the number or letter was missing on some of the other test. Called and spoke with Dustin and he had me unplug the appliance and check voltage again, voltage is good, plugged appliance back in and tried the test again still not allowing to navigate, confirmed I ordered the right kit, advised me to reorder the kit, due to a communication issue.; ordrng 1 W10864261 (cntrl-elec)"

Near Charleston Dr, Victoria, TX 77904
Steven G.

Steven G.

REFRIGERATOR AMANA ASI2575GRS00 "Checked refrigerator customer explained that unit knocks about three times and only does it a few times a day and at night, Tech that made call heard it and should have been sent back, I did checks and didn’t hear anything, customer is going to write times down and see if we can pattern noise, and will call back"

Near Francisco Way, Converse, TX 78109
Colton B.

Colton B.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint was a no drain dishwasher. Found a piece of debris in drain pump. Removed debris, unit now drains perfectly."

Near Elwell Point, San Antonio, TX 78255
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows large amount of ice building in the back of freezer compartment. Replace evaporator motor harness wire and thermistor to resolve issue will have to contact Macon for specific part number. According to diagrams available and pictures from suppliers website specific component I am looking for does not show contacted Marcon spoke with one of their Staff by the name Edwin to try and source correct part number. Edwin was having difficulty locating specific number but he did supply me with wire harness number w11218408 hoping that thermistor was connected to this specific harness.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11218408 (WIRE HARNS)

Near Strasbourg Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR AMANA ASI2575GRW01 "Installed compressor, topped of unit. Unit holding pressure and is cooling. Issue resolved."

Near Brahma Blvd, Kingsville, TX 78363
Doug M.

Doug M.

WASHER MAYTAG MVWB835DW4 "Inspected unit for not starting,performed service diagnostics found f6e3,f6e2 error codes communication failure between ui and main control,f2e1 stuck key error,diagnosed unit to need main control and console; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Scott St, Conway, AR 72034
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for lid lock failure. Replace components calibrated unit ran verification cycle issue resolved

Near FM 2191, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE WHIRLPOOL WFG525S0HS1 Inspection of unit shows error code F2E1 shorten keypad. Replace control board to resolve issue. Unit is out of warranty customer was charged 105+ tax for diagnostic and labor and paid a total of 249.50 in parts. Installed component tested unit issue resolved.

Near Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed light, issue has been resolved."

Near Bay Landing Dr, Portland, TX 78374
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Install components tested unit issue resolved

Near Hidden Cove, Corpus Christi, TX 78412
John L.

John L.

WASHER MAYTAG MVWC565FW1 Ran diagnostics got 1 codeF8E1 long fiilReplaced agitator and valves to resolve issue.

Near Wickersham St, Corpus Christi, TX 78415
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL ED5GHEXNL00 "Inspected unit for not making ice after icemaker install,tested icemaker checks ok,tested water fill,fill valve is not turning on with120v to valve,diagnosed to need fill valve; ordrng 1 W10408179 (water vavle asm)"

Near Quapaw Trail, Maumelle, AR 72113
John L.

John L.

WASHER MAYTAG MVWC565FW2 "Ran diagnostics, got codesF7E7 unable to reach rpmF0E5 off balance F8E1 long fillTests for spin, no issue with motor or drive, tested fill, issue with hot side. Unit is not level, explained to customer that extreme uneven floor will not allow unit to sit properly, and customer will need to set unit on a completely flat surface."

Near Green Willow Dr, Corpus Christi, TX 78405
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed parts ordered, plugged appliance back in, no error codes, tested ice maker, it’s calling and for water and rotating properly"

Near Woodhaven, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows no error codes. Customer states they heard a noise and took off the wash plates that’s where they say they found burn marks. Mark’s customers are speaking of are in fact scam/dirt marks that are naturally occurring in the bottom of the wash machine. Reattached wash plate calibrated unit ran purification cycle no strange or abnormal noises found ran unit through manual testing on independent cycles to double check. No issues found issue resolved

Near Sealane Dr, Corpus Christi, TX 78412
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for not draining,found drain pump humming,impeller not turning,replaced pump tested unit operation checks ok ; used 1 WPW10348269 (DRAIN PUMP) from stock"

Near Hathaway Dr, Conway, AR 72034
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Issue stated by customer: freezer section started icing up. Issue was never reported until refrigerator section started showing signs of ice. Then refrigerator became warm. Ice patterns shown in picture depict air infiltration from seal. Found original cause of issue to be bad seal. Ordering door.; ordrng 1 LW11258473 (DOOR)

Near Culebra Rd, San Antonio, TX 78254

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