Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1343 customer reviews

Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Unit is double oven, control panel is programmed for the upper oven. Calling techline to see if there is a way to reprogram unit for both ovens. Spoke with Kurt. He walked me through how to reprogram UI. Couldn’t reprogram properly. Stated to replace UI. Ordering UI to resolve the issue. ; ordrng 1 W11297709 (console)"

Near Pecos Rdg, , TX 78015
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW6620HW0 Called techline about issue. Sr 7726654513. No detergent buildup. No blockages in drain line. Found shipping bolt was left in. Removed bolt. Ran test cycle. No issues during testing. Unit is working properly. Tested to complete.

Near Wickes St, San Antonio, TX 78210
Ivan B.

Ivan B.

REFRIGERATOR MAYTAG MFX2570AEM0 Need impeller nut for auger motor. Could not remove from old motor.; ordrng 1 WP63052-2 (IMPELLER)

Near Hidden Haven, San Antonio, TX 78261
Richard G.

Richard G.

DRYER WHIRLPOOL WFW5090JW0 "Customer complaint is that the dryer does not heat up. Verified bad heating element. Customer is working with company who provided the unit in the home to get a replacement. If the customer calls us, need to order heating element and thermostat for this unit."

Near Forest Trail Dr, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW1 Checked dryer found bad thermal cut off and fuse replaced both ran dryer no issues. Good heat coming from dryer. Job complete.

Near Turquoise Way, San Antonio, TX 78251
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5090JW0 "Customer states that the unit will stop advancing when there is 8 minutes left in the wash cycle. Problem has been verified. Problem lies with the UI. Need to order a new UI. W11306664 Customer is working with seller of the home to get a new washer and dryer. If customer calls us, need to order the UI."

Near Forest Trail Dr, Bandera, TX 78003
Steven G.

Steven G.

WASHER MAYTAG MHWE300VW11 "Checked washer found control board just beeps when trying to start will need user interface, Estimate 270.04 and 60.00 labor ; ordrng 1 WPW10248064 (cntrl-elec)"

Near Cato Blvd, San Antonio, TX 78223
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced bracket and control. Control is not operating. When removing the deli drawer, found the wiring harness for the control to be frozen inside the ice block in the bottom of the compartment. Need to order wiring harness. Unable to replace the drain extension due to it not reaching the drain pan. Need to order drain extension for this unit. Requesting p and a for additional parts.; rqstng P&A on 1 W11084807 (extension) and 1 W11170612 (harns-wire)"

Near TX-173, Bandera, TX 78003
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTE304DPA0 "Checked dishwasher found fault code for bad user interface ordered, part 270 and labor 60.00; ordrng 1 W10473845 (panel-cntl)"

Near Adams St, San Antonio, TX 78210
Christian G.

Christian G.

RANGE WHIRLPOOL WFG505M0BS3 Issue stated by customer: installer would not connect gas line due to missing screws. Also found tube regulator a slightly bent more than usual. Replaced regulator and screws. Unit good. Informed customer of survey.

Near Talley Rd, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Checked refrigerator found temperature not set properly in settings changed setting per diagnostics. Temperatures began to normalize. Job complete.

Near Loy Dr, San Antonio, TX 78228
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 Replaced thermal cut off and fuse ran dryer no issues with heating. Spoke to customer about proper airflow through drier. Job complete.

Near Fridell St, San Antonio, TX 78237
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KFC022EVBL4 "Issue unit ,asking noise when dispensing water. Found faulty water valve. And bad filter housing water valve. Wpw10420083 89.00 w11346623 housing. Service fee collected. Told costumer p&l do after repair. ; ordrng 1 Wpw10420083 (valve) and 1 w11346623"

Near Majestic View, San Antonio, TX 78258
Steven G.

Steven G.

DRYER WHIRLPOOL MEDC400VW0 "Checked dryer found unit not starting, found broken door switch, replaced switch checked operation unit working normal again ; used 1 WP3406107 (SWITCH DOOR) from stock"

Near Judivan, San Antonio, TX 78218
Christian G.

Christian G.

WASHER MAYTAG MVWB765FW3 Cust. Needs to reschedule for wed. Am appt.; schdld next appmnt for 1/8 WED !

Near Crescent Hill, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Checked refrigerator found ice maker not making ice all the time, went over with diagnostics with tech line, found bad ice maker replaced checked operation unit working normal now"

Near Woodlake Pkwy, San Antonio, TX 78218
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 Issue unit will turn off while starting cycle. Got a f4e3. Restricted air flow. Found exhaust outlet to be cover not letting air out fix that issue and now unit working fine. No other issues. Job complete

Near Heavens Peak, San Antonio, TX 78258
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5000DW2 "Checked washer found bad control board,; ordrng 1 W11116590 (CONTROL )"

Near Busby Dr, San Antonio, TX 78209
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL MMV5100AAW "Checked microwave found unit dead no operation, found bad fuse replaced ran unit everything checks ok, customer does not have email, please send copy of receipt ; used 1 W10138793 (FUSE-THRML) from stock"

Near Happiness Ln, Kirby, TX 78219
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit upper rack falls down. Found stops missing. Installed both stops to resolve the issue. Customer also stated unit not drying properly. Advised of importance of rinseaid and educated customer on how unit works. Ran diagnostics to ensure unit functioning properly. Unit not heating. Found issue to be broken heater. Ordering heater to resolve the issue. ; ordrng 1 W10518394 (heater)

Near Night Bluff Dr, San Antonio, TX 78255
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found unit not cooling properly, found compressor coming on for a minute than cutting off, replaced bad overload and relay compressor is running properly now ; used 1 W10590083 (CAPACITOR ), and 1 WPW10448874 (START DEVICE) from stock"

Near Begonia Bend, San Antonio, TX 78222
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ Shelf glass shattered. Visibly damaged. Ordered replacement.; ordrng 1 WPW10709163 (SHELF GLASS)

Near TX-1604 Loop, San Antonio, TX 78248
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Checked refrigerator found unit making ice just won’t dispense found gear in ice bucket got out place, adjusted tightened screws checked operation unit is working properly now"

Near Kaiser Dr, San Antonio, TX 78222
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: oven resets time and date randomly. Reset during bake. Voltage tested good. Found F6E0 error code. Cleared error codes. Reset unit to favorite settings through diagnostics. Tested bake and broil elements to see if unit reset. Unit tests good. Informed customer of survey.

Near Falls Summit, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Issue is washer leaking found faulty water valve ordering new part ; ordrng 1 W10758828 (valve)

Near Heavens Peak, San Antonio, TX 78258
Ivan B.

Ivan B.

DRYER MAYTAG MEDB835DW Unit had a little wear on it from rough handling but operated properly. Had no faults and no issues.

Near TX-1604 Loop, San Antonio, TX 78248
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS00 Issue stated by customer: oven does not keep proper time/date. Customer states UI was replaced previously and entire unit was replaced. Ordering Control.; ordrng 1 W11261165 (cntrl-elec)

Near Sirius Grove, San Antonio, TX 78245
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS00 "Customer complaint was unit would not make tones when operating unit, reset unit and instructed cus to reset unit every couple days, unit is operating as designed."

Near McCulloch Glenn, Schertz, TX 78108
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit oven light doesn’t cut on replaced light socket to resolve issue.

Near Overlook Loop, San Antonio, TX 78259
Ivan B.

Ivan B.

DISHWASHER KITCHEN AID KUDS50FVBL3 Checked dishwasher. Dishwasher getting no power. Outlet is pushing correct volts. Ordered control and console. Customer prefers appointment from 2-5; rqstng P&A on 1 W10208674 (ELEC CONTROL) and 1 W10249999 (CONSOLE ASSEMBLY )

Near Cinnamon Oak, Shavano Park, TX 78230
Christian G.

Christian G.

REFRIGERATOR JENN-AIR JS48SEDUDW01 "Issue stated by customer: water was leaking from filter, cust. replaced filter and water was flowing out while filter was being replaced. Unit will not make ice or dispense water now.; rqstng P&A on 1 W10151248 (bin-crush) and 1 W10645131 (reservoir) and 1 WPW10121140 (housing)"

Near Paseo Encinal St, San Antonio, TX 78212
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDFE104HPS0 "Checked dishwasher. Dishwasher not starting. Console not taking any commands. Outlet is fine and pushing correct volts. Ordered electronic control and console. Rescheduled for 1/11. ; ordrng 1 W11211890 (CONSOLE, GREY) and 1 W11227795 (ELEC CONTROL )"

Near Burwood Ln, San Antonio, TX 78213
Jim G.

Jim G.

DRYER MAYTAG MEDC465HW0 Corrected issue by reconnecting loose wires. Issue resolved. Unit tested properly. ; used 1 WP8567668 (TIE-WIRE) from stock

Near Ajuga, San Antonio, TX 78261
Douglas H.

Douglas H.

BUILT-IN M/W JENN-AIR JMDFS24GS00 Found unit in proper working order. Customer was hearing cooling fan changing speeds. No further issues at this point. Yes to survey and leave behind.

Near Bristow Way, Boerne, TX 78006
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint was unit would not clean dishes, ran diagnostics mode got error code F4E3 for motor fault ran automatic wash mode to monitor the motor, can’t here the motor during operation ordering new motor assembly to resolve issue.; ordrng 1 W11085683 (pump&motor)"

Near Landmark Haven, Cibolo, TX 78108
Jim G.

Jim G.

DISHWASHER AMANA ADB1400AGW1 Verified issue due to garbage disposal unit drain stopper not being removed. Removed stopper. Issue resolved. Used tie to secure harness. ; used 1 WP8567668 (TIE-WIRE) from stock

Near Timberlake Run, San Antonio, TX 78244
Shawn W.

Shawn W.

OVEN ELECTRIC (D KITCHEN AID KODE300ESS04 "This call was sent in a COD templates but this is a new model with a purchase date of 20 December 2019. The client had received an error code numerous times of F1 E2 Oven User Interface failure. I could not get the appliance to go into diagnostics or display anything. The homes 240 VAC outlet is sound and the Control board to UI wire was reading the required 14 Volts DC. This would indicate that the UI needs to be replaced. However, there were some other unidentifiable error codes that the client had received. I have ordered other parts that might be needed as the Service Manual procedures indicate a possible need for new control boards and I have ordered additional parts that could be needed based of my recent experience. I will return to vendor all parts that are not needed.; ordrng 1 W10777216 (cntrl-elec) and 1 W10890576 (console) and 1 W11040195 (cntrl-elec) and 1 W11157220 (harns-wire) and 1 W11193915 (harns-wire) and 1 W11200130 (blowe

Near Estacado, San Antonio, TX 78261
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit display is not working ordering new unit display to resolve issue.; ordrng 1 W10887898 (cntrl-elec)

Near Overlook Loop, San Antonio, TX 78259
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint was unit would dispense water slowly everything works good ordering new inlet valve to resolve issue.; ordrng 1 WPW10420083 (valve)

Near Rim Dr, San Antonio, TX 78257
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue is unit leaking water. Found drain clogged. In clogged drain. Water now draining properly. No other issues job complete

Near Azul Dawn, San Antonio, TX 78261
Jim G.

Jim G.

RANGE WHIRLPOOL WFG525S0HS0 Determined issue due to faulty hinges. Will order and return to repair. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Vuitton, Bulverde, TX 78163
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4850HW0 "The client was complaining about clothes not drying and needing to be run twice to dry. I checked the temperature on high heat and it came in at 237 degrees F, on medium heat 201 degrees F. It’s a newer home so the venting should be fine. I have ordered a vent test kit to see if we have a problem with the venting. I did notice dark and white layers of lint which indicates not cleaning on each load. The last load was white. I stressed the importance of this to the client.; ordrng 1 8522199 (test kit)"

Near Pin Point, Hill Country Village, TX 78232
Richard G.

Richard G.

COOKTOP GAS KITCHENAID KCGS356ESS00 Replaced burner cap. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Flora Springs, San Antonio, TX 78253
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JB36NXFXRE01 "Customer stated hearing noise when closing door. Found to be a normal noise, it is the door vacuuming shut. No issues at this point. Yes to survey and leave behind."

Near Bristow Way, Boerne, TX 78006
Jim G.

Jim G.

DRYER WHIRLPOOL WED5000DW2 "Determined issue was due to faulty heater. Verified voltage to the heater but it is not responsive. Ordered parts. Will return to repair. ; ordrng 1 279838 (element,heater) and 1 WP3977767 (thrmst-fix)"

Near Markham Glen, San Antonio, TX 78247
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, found issue to be with power to unit. No voltage from one leg, tried resetting breaker but still getting no voltage from leg. Issue with home wiring or breaker."

Near 5th St, Odem, TX 78370
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL WMH32519FS0 Customer complaint was unit would not heat last visit tech line diagnose bad micro switch this visit called tech line again they suggested replacing magnetron. Ordering new magnetron to resolve issue.; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10693025 (magnetron)

Near Barnard Mill, San Antonio, TX 78247
John L.

John L.

WASHER WHIRLPOOL WTW8040DW4 "F8E1 long fill, F3E2 inlet temperature. Ran manual test on valves, hot and cold valves do not function. Replaced valve with truck stock. Issue resolved.; used 1 W11220230 (VALVE) from stock"

Near Santa Catalina St, Portland, TX 78374
Michael R.

Michael R.

REFRIGERATOR JENN-AIR JS48SEDUDW12 "The customer said it’s still leaking when the water dispenser is used. Removed the kick plate and checked the that was done previously, no leaks. The leak is coming from a different hose on the far left side, which has been chewed on by a mouse. Advised the customer there was no more I could do for this, would need to have someone move it out and leaned back where it could be worked on, no charge."

Near Tampa Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, the appliance powered on, calibrated and heard the the wash plate slipping. Removed the wash plate and hub, hub was stripped, replaced with one I had in truck stock, W10528947. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Willowick Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal"

Near Hospital St, Port Lavaca, TX 77979
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Issue is washer leaking found faulty water valve ordering new part ; ordrng 1 W10758828 (valve)

Near Heavens Peak, San Antonio, TX 78258
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Installed part ordered, the control was good, ran a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Jackson Ave, Port Lavaca, TX 77979
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Installed components, issue has been resolved."

Near W Wheeler Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Installedcomponents calibrated units ran verification cycle issues resolved.

Near Lake Bolsena Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4616FW2 Install component calibrated unit ran verification issue resolved.

Near E Main Ave, Robstown, TX 78380
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed components, tested after installation. No leak, issue resolved"

Near S Kossuth St, Rockport, TX 78382
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer powers on and then shuts off, it’s getting hot but doesn’t stay on, sounds like the motor is dragging and making a humming noise. Ordered parts to resolve issue.; ordrng 1 279816 (thermal cut off hi) and 1 279827 (motor!dryer) and 1 WP3977767 (thrmst-fix)"

Near S Quailrun Ave, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Checked pressure on unit, received-20 low side and 50 on high. Inspected unit evaporator and rear for any signs of dye. No dye present on any welds or on evap or condenser. Called Techline spoke with Dave explained findings, Techline has determined that unit is unrepairable. Received file #7726821624"

Near CTY BY THE SE, TX 78336
John L.

John L.

WASHER MAYTAG MHW6630HC0 "F8E1 valve failure, F5E2 lock failure. Ran test on ; ordrng 1 W10804741 (latch)"

Near Mooney Ln, Ingleside, TX 78362
Adam H.

Adam H.

MICROWAVE KITCHENAID KOCE500ESS06 Inspection of unit gave error code F9E0. Physical inspection shows wires are correct but cycling of the breaker has resolve this issue. Issue resolved

Near W Ligustrum Blvd, Robstown, TX 78380
Michael R.

Michael R.

WASHER WHIRLPOOL MHW6000XG2 "Found error code F6E1, cleared error code and put into diagnostics. The test wouldn’t activate, took top panel off and checked connections, all checks out, powered off and powered back on, gave same error code. Gave a quote for SC-parts -labor. The customer decided not to go through with it and paid for SC FEE"

Near Haeber Ln, Tivoli, TX 77990
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Inspection of unit shows both right hand and left hand rails For left-hand pantry drawer not closing as they should. Replace door and rails to resolve issue. Have not scheduled return appointment due to no ETA on door. Advise customer when company has component in hand they would reach out and schedule return appointment. But if for some reason component was shipped directly to customer that she would have to contact Appliance care to schedule return appointment for installation left customer with all pertinent contact information.; ordrng 1 W10718057 (adapter) and 1 W10718058 (adapter) and 1 W10733259 (dor-fip ss)

Near S Oso Pkwy, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER WHIRLPOOL WFW85HEFW Inspection of unit shows no error code. But in the process of removing lid for unit It is apparent that a rodent/rodents are nesting inside unit. Advise customer that a rodent or infestation problem that causes damage to the unit is automatically void whirlpool will not pay to have the unit repaired fixed or replaced. Issue resolved

Near Santa Fe Dr, Kingsville, TX 78363
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced control and float switch. All checks ok at this time.

Near 7th St, Radford, VA 24141
Uriah B.

Uriah B.

WASHER WHIR WED8000DW3 "Replaced terminal block, blower wheel, motor. Still slight sound to the motor. Unsure at this time what is causing it. Cx to observe."

Near Mountain Spring Trail, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Mullion had dislodged from mount. Reattached to mount. Door closes well now. All chekok.

Near Moorman Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DRYER MAYTAG MEDX655DW1 Cx wanted to speak with husband before spending money to diagnose.

Near Oliver Rd, Elliston, VA 24087
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDPE334GPS0 "Replaced control, replaced float switch. Ran auto test cycle. All checks ok."

Near S Jefferson Forest Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Replacement thermistor not reading properly. Replaced thermistor with different thermistor. W10316760; used 1 W10316760 (THERMISTOR) from stock

Near Graysontown Rd, Radford, VA 24141
Uriah B.

Uriah B.

M/W OTR UNKNOWN UMV1160CB6 "Bulb is always on and socket got fried a bit. Needs control and socket. ; ordrng 1 W10210871 (holder,lamp) and 1 W11106356 (cntrl-elec)"

Near Deer Trail, Wytheville, VA 24382
Justin  R.

Justin R.

N/A N/A WED5300SQ0 "Unit is not coming on, got good power coming from wall outlet. Found bad thermal fuse, replaced with truck stock and tested to complete. ; used 1 WP3392519 (FUSE) from stock"

Near Waters Edge Dr, Little Rock, AR 72204
Justin  R.

Justin R.

WASHER MAYTAG MVWC465HW2 "F8E1 stored in unit, replaced bad water valve with truck stock W11210459. Ran unit through diagnostics, customer stated hot water was coming out very slow which would cause the washer to no go into a spin. Ran unit and test passed, no new codes popped up after changing out part. ; used 1 W11210459 (VALVE) from stock"

Near Valley Estates Cove, Little Rock, AR 72212
Uriah B.

Uriah B.

SXS 25'&#03 WHIRLPOOL WRS555SIHZ00 Liner cracked in two places. See pictures. Cx also noted that the water is slow. Advised to check filter as the valve is working. 8212572. Liner sheet. SR7726819931Please allow tech to see repair part before going to job. Cx will need to be notified about how we are proceeding. ; ordrng 1 8212572 (repair kit)

Near 23rd St NE, Roanoke, VA 24012
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ "Called customer, she stated she does not need service. Call canceled."

Near Old Charter Ct, Little Rock, AR 72211
Justin  R.

Justin R.

DRYER MAYTAG MEDX655DW1 "Unit not heating, element was not engaging. Changed out thermostat fix with heating element. Unit is working correctly. ; used 1 279838 (ELEMENT), and 1 WP3977767 (THERMOSTAT FIX ) from stock"

Near Pine Valley Rd, Little Rock, AR 72207
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL ET1FHMXMQ00 Customer is going to call extending warranty company and get the call dispatched back to us with the correct information so we don’t have to charge her service call

Near N McKinley St, Little Rock, AR 72207
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Left side door by hinge is broken and will need to be replaced, will order hinge, lid and bearing for left side. Ran diagnostics found F7E9, ran calibration and diagnostics again fault did not come back. ; ordrng 1 W11168238 (bearing) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge)"

Near Talihana Dr, North Little Rock, AR 72116
Justin  R.

Justin R.

ICEMAKER WHIRLPOOL KUIX535HPA00 Unit is cutting power off to unit due to the 1901A pump not working. Did this for automatic testing and during the regular ice making cycle. Unit still needs a filter for unit. ; ordrng 1 1901A (pump)

Near Masters Cir, Little Rock, AR 72212
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not drying, preformed service diagnostics found no error codes, found customer not using rinse aid, found hot water not hot enough to activate detergent,explained to customer to use rinse aid and to turn up hot water for better dry results,also explained to customer not rinse dishes before loading for better clean results,verified normal operation unit checks ok"

Near Crain Dr, Bryant, AR 72022
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWC565FW1 "Control is shorting out, wall outlet is showing good. Will need to order new control board. Washer was delivered on the 22 of December 2018 is just out of warranty. Customer is calling Whirlpool to see if they will cover part. ; ordrng 1 W11162438 (cntrl-elec)"

Near Washington St, Little Rock, AR 72204
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 "Installed acu board per f6e2 error code, tested unit operation checks ok"

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Inspected unit for not cooling found ,refrigerator temps average 48-50 degrees, freezer temps 3 , found damper door not opening to allow air flow from freezer , diagnosed to need damper control and jazz board ; ordrng 1 WPW10594330 (control)"

Near Rocky Ln, Little Rock, AR 72210
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 Customer needed to be rescheduled to Friday; schdld next appmnt for 1/10 FRI !

Near Brookshire Dr, Benton, AR 72019
Doug M.

Doug M.

LAUNDRY AMANA NTW4516FW1 "Replaced capacitor due to short, tested unit found basket would not turn performed service diagnostics found f7e6 error code motor control system fault checked connections at j2 connector checked ok found shorted motor circuit on main control board diagnosed to need main control ; ordrng 1 W11124710 (cntrl-elec)"

Near Woodyard Rd, Little Rock, AR 72206
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG51US0DS00 Issue is the right rear burner is not releasing gas to ignite. Ordering parts to resolve issue. ; ordrng 1 W10566289 (tubing-gas) and 1 W10597159 (holder-orf) and 1 W11256503 (valve-gas)

Near Cove Way, San Antonio, TX 78250
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0ES2 Goods date 6/14/19 found no power from control to oven elements needs new control rescheduling 1/9; ordrng 1 W11122560 (cntrl-elec)

Near SE Military Dr, San Antonio, TX 78223
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW75HEFW0 Customer provided DOP attached to file F8E3 and long drain errors present. Cleared errors found overloaded items in tub had customer remove items ran drain and spin to remove remaining water. Found no drain pump coming on. After running diagnostics found drain pump humming not moving water pump seized . Needs new drain pump. Rescheduling 1/8; ordrng 1 WPW10605427 (pump-water)

Near Elmendorf, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR JENN-AIR JFFCC72EFP00 Found FC evaporator iced over ice box fan loud followed steps in service pointer W11033419D found wrong version of control installed ordering revised control new fan motor for ice box and thermistor for evaporator. Rescheduling Monday Jan 13; ordrng 1 W10685479 (fan) and 1 W11204566 (HARNESS) and 1 W11333076 (CONTROL)

Near Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 After installation of control and console received error code for fan and UI called tech line sr 7726582226 after running additional diagnostics amd since harness checked good was told to replace cooling fan. Even though console harness tested good will replace this as well since error code for Ui May correlate with this rescheduling last call January 13.; ordrng 1 W11233570 (HARNESS) and 1 W11248652 (BLOWER )

Near Abrego Lake Dr, Floresville, TX 78114
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIX505ESS2 Customer stated unit stopped working after cleaning unit. Ran diagnostics testing to find RECIRC pump to be out. Ordering pump to resolve the issue. All other functions working properly. ; ordrng 1 W11325175 (RECIRC PUMP )

Near Fossil Ridge, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced icemaker at no charge. Issue resolved. Tested properly.

Near Villa Toscana, San Antonio, TX 78260
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW8000DW5 customer stated that the unit is not performing during some cycle selections. Ran diagnostics and revealed error codes F0E4 F8E1 F9E2 F3E2. Replaced with a new water inlet valve to resolve issues. Unit testing good now with no further issues.

Near Portales Pass, Helotes, TX 78023
Tommy B.

Tommy B.

RANGE JENNAIR JED8430ADB 71001304 blower motor and fan switch WP74009254 are the part numbers required to fix unit. Blower Has been discontinued. Job marked as complete.

Near Huisache Way, Helotes, TX 78023
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WMH32519CS1 Swapped out interlock set along with fuse to restore power and function to unit. Unit tested good now with no further issues.

Near Ondara, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MVWB765FW3 "Found noise coming from gear case, ordered new gear case assembly rescheduling 1/13,; ordrng 1 W11393685 (GEARCASE )"

Near Turnberry Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC465HW2 "Found pre existing floor damage took pictures ran unit found no leaks but found water marks at valve area removed console found valve solenoid leaking replaced valve with truck stock tested unit all operations normal in machine. Did find slow drain from home, corrected drain line install and tested found drainage to sewer is very slow advised customer to have plumber inspect plumbing to prevent it backing up in future. No email provided.; used 1 W11210459 (VALVE) from stock"

Near Mt Vernon Ct, San Antonio, TX 78223
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked the temperatures and found that the freezer was at 0 degrees F and that the fresh food section was at 37 degrees F. Found that the water dispenser would only dispense 3 ounces of water in 5 seconds. Needs to dispense about 9 ounces in 5 seconds for optimal ice production. Found that the ice was not clean and clumped up in the bottom. Found Ice build up underneath preventing the dispensing arm from turning. Cleaned out ice and checked connection between mounting plate and dispenser and connection is good and it turns. I informed the client that the water pressure needs to be between 30 to 120 psi. I brought the refrigerator down on its wheels, we turned the water fully on. Client explained that the water pressure had supposedly been increased recently. He had the water outlet valve not fully turned on. I told him to monitor and let us know if he had any further issues. Fully operational. Job complete."

Near Bandana St, Cibolo, TX 78108
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Unit is still not cooling. Unit is in an RV and cannot be completely tested out while it is installed. Entered diagnostics and all steps are passing. Removed cover from evaporator, it was completely dry with no frosting over. It starts to frost over but does not go past the evaporator fins. Called Techline, spoke with TJ, sounds like a sealed system issue. Says there may be a leak or may need to be recharged due to not being charged completely at the manufacturer. Says to have sealed system technician come out and order a new compressor.SR#7726798216; ordrng 1 W10507884 (compressor) and 1 WPW10346415 (condenser)"

Near W US Hwy 90, San Antonio, TX 78227
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW1 Called customer he stated he was able to fix unit himself and no longer wants service.

Near Edward Tarin Dr, Elmendorf, TX 78112
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Removed console replaced control calibrated tested all operations normal.

Near FM3161, Floresville, TX 78114
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Screen is showing black and then the gray screen. Unplugged unit and tested to complete. Will need to order console and control board. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (Ui)

Near Red Maple Path, Castroville, TX 78009
Ivan B.

Ivan B.

DRYER MAYTAG MEDB835DW4 Checked dryer all components tested fine. Unit is missing a leveling foot and is off balance. Noise is being caused by the unit jostling up and down on the pallet which it sits. Ordered replacement. ; ordrng 1 W10610886 (DRIVE BELT) and 4 WPL49621 (DRYER FOOT)s

Near Clower, San Antonio, TX 78212
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 "Issue unrelated to previous issue. Customer states that the unit stops at 45 minutes and does not proceed. Also states it will go into spin cycle then stop in the middle and not proceed. Also states that when she holds down the start button, she’ll get the 3,2,1 countdown but the unit won’t start. Entered diagnostics and found no error codes. Ran unit through automatic test and all steps passed, however, at the end of the test, the unit shut off. Entered manual test, and unit shut off during first test. Ordering control and ACU; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"

Near Virgil Path, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is ice dispensing by it self. Called technical line Sr 7726783692 and explained what was going on. They recommend to replace control. Replacing auge motor as well. Costumer will call later to schedule an appointment since she has to look at her work schedule. ; ordrng 1 W11117906 (motor) and 1 W11169239 (cntrl-elec) and 1 W11231385

Near Mountain Pl, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Techline told last tech to replace compressor and Orion board together. Replaced both to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Meadow Trail Dr, San Antonio, TX 78227
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW5620HW0 Customer stated unit walking around durning spin. Tested unit empty no issues. Put some weight in unit had a slight vibration found to be caused by unit slightly unlevel. Leveled unit to resolve the issue. Customer saw test cycle running in full spin speed and agreed that this is how it should be. No further issues at this point yes to survey and leave behind.

Near Briarwood Dr, San Antonio, TX 78209
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: oven not operating and displaying F8E1 error code, verified through diagnostics screen. Voltage tests good. Fan did not operate during cooking cycles or through component activation in diagnostics. Also found F6E4, ordering parts.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec) and 1 W11297709 (console)"

Near Co Rd 375, San Antonio, TX 78253
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW5700XW3 Last tech found faulty control and wire harness. Replaced both to resolve the issues. Calibrated unit. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Welles Arbor Cir, San Antonio, TX 78240
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED5620HW1 "Called techline spoke to Mark. SR7726803994 Based on power check, the unit is not receiving power from the home. Customer instruct to contact builder for electrical inspection. Voltage is inconsistent. Registered at 3 volts upon first test. Unplugged unit and plugged it back in and unit testing at 240."

Near Dana Creek Dr, Boerne, TX 78015
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Reschedule. Need control.; ordrng 1 W11261165 (cntrl-elec)

Near Virgil Path, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Spoke to customer, customer stated they won’t be home today. Rescheduling appointment for later day.; schdld next appmnt for 1/10 FRI !"

Near Big John Dr, San Antonio, TX 78224
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Replaced control and bake element, testing unit to complete. Sensor that came in was wrong one, might need to order temp sensor WP74008369 if issue still remains the same. Unit tested complete top temperature was 375 at a 350 set point."

Near FM471, Rio Medina, TX 78066
Douglas H.

Douglas H.

COOKTOP GAS JENN-AIR JGC3536GS Cooktop is damaged. Ordering new cooktop to resolve the issues. Unit still under cosmetic warranty. ; ordrng 1 W11043522 (cooktop)

Near Linwood Ridge, San Antonio, TX 78255
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Recalibrated oven. Issue resolved. Survey prepped.

Near Amalfi, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Replaced control and motor evaporator, evaporator motor still not coming on. Calling techline to document findings. Tested P8 pin 7 and 8 to find 0hms showing issues to be non repairable, calling techline again to document findings. Butch is assisting, documented issues and customer is aware of next steps."

Near Castroville, TX 78009
Richard G.

Richard G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Customer states the F8E0 error code would pop up during preheating. States the main issue is that the unit would turn on and start baking on it’s own. This has happened twice, she has since unplugged the unit. The first time, it started baking on a lasagna program, the second time the customer had someone staying at the home and said it started on it’s own while the guest was here. Entered diagnostics and found error codes F2E5 which I cannot find in the service manual, F8E0 upper cooling fan speed, and F6E4 UI/Appliance Manager state status mismatch. Ordering UI and Appliance Manager. Will install upper cooling fan when other parts arrive. Customer requests earliest appointment on Jan 20th.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"

Near Quiet Fox Ln, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Customer stated that the issue is that the water is not dispensing, or that it dispenses intermittently. There is a service pointer related to this issue. Found issue to be water pressure buildup in the filter not allowing the water valve to open. Unit testing good at this time with no further issues. Yes to survey."

Near Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE AMANA AER6303MFS2 "Spoke to customer, customer stated she did not receive a call prior to appoint was not aware of tech coming out today. Customer stated she wouldn’t be able to make it back home today. Rescheduled for Wednesday the 8th.; schdld next appmnt for 1/8 WED !"

Near W Dickson Ave, San Antonio, TX 78214
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Last visit found broken oven door glass. This visit replaced with new glass to resolve issue. No further issues at this time.

Near FAIR OAKS, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WTW8500DC5 "Customer states she received an LF error during wash. Says the cold water was just trickling into the washer but the hot water would work fine. Currently has wet clothes in washer because the unit would not finish the cycle during spin. Entered diagnostics and found error code F3E2 inlet water temperature fault, F8E1 long fill, F0E3 overload. Changed inlet valve, moved wet clothes to dryer and ran unit through automatic test. All steps passed. Returned clothes to washer and ran manual spin cycle. Cycle stopped and shut machine off halfway through. Checked diagnostics and found error code F3E1 pressure system fault. Checked pressure tube going from control to tub, all good. Determined bad control.; ordrng 1 W11209420 (cntrl-elec)"

Near Hideout Bend, San Antonio, TX 78254
Jim G.

Jim G.

WASHER MAYTAG MVWB725BW0 The device has a bad plain pump. Ordered part. Will return to repair. ; ordrng 1 WPW10409079 (pump-water)

Near Silent Hollow, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Milk inside freezer is not frozen, has setting at highest setting. Unit is making ice, spoke with DH and he suggested installing a drier to verify there is no leak. Ordering thermistor and control for unit as well. DH said to have a sealed system tech come back out. ; ordrng 1 W10384183 (thermistor) and 1 W10771114 (drier-tube) and 1 W11133692 (cntrl-elec)"

Near Willow Grove Dr, San Antonio, TX 78245
Ivan B.

Ivan B.

WASHER MAYTAG MVWB865GW0 One of the leveling feet broken on the washer. Ordered replacement.; ordrng 4 W10687506 (FOOT)s

Near Spanish Wood, San Antonio, TX 78249
Ivan B.

Ivan B.

RANGE WHIRLPOOL GR448LXPQ2 All cooktop burners inop. Customer stated on a previous visit the cooktop and Burners were to be replaced but never were. Ordered replacement.; rqstng P&A on 2 8523698 (ELEMENT)s and 1 8523699 (ELEMENT) and 1 9758722 (COOKTOP ) and 2 9759351 (ELEMENT)s

Near Rindle Ranch, San Antonio, TX 78249
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint was unit oven light would not cut on tested voltage to light socket test pass, ordering new socket to resolve issue.; ordrng 1 W11281687 (sockt-lite)"

Near Overlook Loop, San Antonio, TX 78259
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHEN AID KODE300ESS01 Replaced thermal fuse. No error codes in diagnostic mode. Upper oven is functional but lower oven is not functional. I contacted techline and spoke to Andrew SR#. 7726799996 Replaced all parts. Issue resolved.; used 1 WPW10545291 (THERMAL FUSE) from stock

Near Hootananny, San Antonio, TX 78260
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Upon arrival unit is operating as designed reschedule when unit ice up again.; schdld next appmnt for 1/10 FRI !

Near Bulverde Rd, San Antonio, TX 78247
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Customer said bottom self was not cooling like the top, checked fan all working correctly. Adjusted the temperature to a colder setting to see if that helps. Went over survey with customer and leave behind. No email to add."

Near Lola Ridge, San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DC4 "Customer provided DOP for 1/26/19 found failed,lid and hinges ordering all 3 rescheduling 1/15.; ordrng 1 W11256781 (LID) and 1 W11399226 (HINGE) and 1 W11401116 (HINGE)"

Near Hunters Dawn Dr, La Vernia, TX 78121
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS03 Issue is fan would not come on when trying to heat up food. Replace motor fan. Unit now heating up food. No other issues job complete.

Near Jove Oak, San Antonio, TX 78259
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED6620HC0 Checked dryer found blower housing rattling attempted to tighten down with no luck ordering new housing and blower wheel ; ordrng 1 697772 (blower wheel) and 1 W10211911 (housing)

Near Trophy Ln, Poteet, TX 78065
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB3 Checked range found FL burner broken ordering new burner to resolve issue. Good bake element good broil element. No error codes found.; ordrng 1 W11199518 (elmnt-surf)

Near FM3175, Lytle, TX 78052
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC0 "Verified F5E3, found bad door latch. Replaced and tested to complete. Unit is good to go. Collected service, labor and parts."

Near Lampasas Trail, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHENAID KDTE334GPS0 Checked dishwasher found water coming slow through dishwasher. Checked water pressure from house to dishwasher good pressure. Ordering fill valve assembly. To resolve issue.; ordrng 1 W10327250 (fill valve assy)

Near Martin St, Lytle, TX 78052
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Replaced interlock but unit will still turn on and off while running a cycle. Need to order control board and main wire harness if control doesn’t fix issue. Voltage good at wall outlet, the only other thing would be if the wall outlet is faulty with a load. ; ordrng 1 W11219761 (harns-wire) and 1 W11342846 (CONTROL )"

Near San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Per notes this repair covered under aig warranty (CS # 16 SWPN11BC66AC-1). Last tech found faulty deli control and deli wire harness per techline. Upon arrival customer stated unit not cooling properly. Found that issue to be faulty EVAP motor. Ordered that motor from Ssb. Replaced all parts to resolve the issue. Unit performing as designed now. No further issues at this point. ; ordrng 1 W11087438 (motor-evap)

Near Colfax Cove, San Antonio, TX 78255
Christian G.

Christian G.

DRYER MAYTAG MEDC465HW0 "Issue stated by customer: dryer making high pitched noise when clothes are running. Pulley replaced previously, found bad wheel and washer. Replaced with truck stock. ; used 1 4392065 (REPAIR-DRYER) from stock"

Near Tabletop Ln, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KOSE500ESS02 Per Sb web this unit is still under warranty until 1/7/2020. Unit long preheat times and broiler not coming on. No error codes. Finding issue to be electronic control not sending voltage to element. Ordering electronic control to resolve the issue. Also ordering broil element just in case. ; ordrng 1 W10804429 (elmnt-brol) and 1 W11179310 (cntrl-elec)

Near Marbella Ct, San Antonio, TX 78210
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint was unit would not heat, called tech line they suggested replacing magnetron ordering new magnetron to resolve issue.; ordrng 1 WPW10693025 (magnetron)"

Near Copper Meadow, Converse, TX 78109
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint was unit would get ice Build up in the fridge raider compartment take notice door seal was not sealing properly replace freezer door seal to resolve issue unit is operating as designed

Near Mountain Loop, San Antonio, TX 78261
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 Middle ignitor is not getting enough gas to burner will need to order valve and tubing for middle burner. ; ordrng 1 W10566302 (tubing-gas) and 1 W11256503 (valve-gas)

Near Rancho Guerra, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE525S0HS1 "Part sent again was incorrect part, called vendor did parts research spoke to Adam he is ordering directly from vendor hopefully this will be resolved customer wants to speak to manager. Spoke to NR to reach out.; ordrng 1 W11134844 (WIRE HARNESS )"

Near Oak Bend Dr, La Vernia, TX 78121
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS00 test 38.issue is icamker not making ice. Ran Manuel diagnostics and everything check okay. Ice maker is calling for water and working as design. Unit is to warm to make the ice. Techline recommend to check for a leak and to dethawed since it’s the freezer part is cold and not the ice maker part. I do not know how to do this process if you can send a senior technician to fix issue. sr7726801973; schdld next appmnt for 1/8 WED !

Near Harvest Hills, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS Found unit door glass shatter need new door since glass scratch door ; ordrng 1 W10347596 (door glass) and 1 W10678524 (door) and 1 W10709147 (frame-glas) and 1 W10866265 (glass-door)

Near TX-1604 Loop, San Antonio, TX 78248
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Replaced lid lock ran diagnostics no issues ran calibration no issues. Checked for error codes no errors found. Ran normal cycle no issues. Job complete.9564893122

Near Oakwell Farms Pkwy, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8540BW1 Replaced control board ran diagnostics no issues. Ran normal cycle no issues. No error codes found during testing and normal cycle. Job complete.

Near Brandy Wine Dr, Poteet, TX 78065
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Contacted the client to inform them I was on the way. Client was expecting and prefers that SG come on the follow up call. I explained to her that the office would contact her to set up a new appointment. And that she could also call to explain her situation. I told her that SG would probably be back on Monday.; O-emld tckt

Near Tamburo Trail, San Antonio, TX 78266
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED4815EW1 Checked dryer found drum not sitting properly reseated no issues with noise or rattling. Ran cycle no loud noises. Job complete.

Near W Dixon Rd, Somerset, TX 78069
Devon F.

Devon F.

WASHER MAYTAG MVWB865GW0 Customer complaint was unit would not wash ran diagnostics put unit in manual spin mode not spinning got error codes F7E6 and F7E9 ordering new motor and clutch to resolve issue; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator)

Near Bridge Path St, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG231LVQ0 Checked range found bad oven valve and igniter. Spoke to customer about estimate of price. Customer decided they will purchase new appliance no longer need service. Collected service call fee. Job complete.

Near E Ackard Pl, San Antonio, TX 78221
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDTM354DSS5 Unit not filling with water at all. Motor sounded fine. Problem is with inlet valve. Ordered replacement.; ordrng 1 W10327249 (INLET VALVE )

Near Open Meadow St, San Antonio, TX 78230
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint was unit had dent in front of unit, ice maker not making ice and lights don’t work in freezer or the fridge cabinet called tech line they said unit is unrepairable 7726801282"

Near Colonial Bluff, Universal City, TX 78148
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8040DW0 "F2E1 error code, cleared error code and tested the spin cycle the bearing is bad on gearcase, ordered part to resolve issues, wash plate just in case, tested the UI, there is no stuck keys, rescheduled customer ; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy)"

Near Bethke Rd, Goliad, TX 77963
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced icemaker. Entered diagnostics and icemaker ran through harvest and called for water. Tested to complete, unit is good to go. No email to add."

Near Adriana Maria, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Found housing working correctly, removed filter and replaced with new filter. Spoke with customer about survey and leave behind."

Near Redbird Song, San Antonio, TX 78253
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced UI. Issue resolved.

Near W Hermosa, San Antonio, TX
Shawn W.

Shawn W.

RANGE KITCHENAID KDRS483VSS03 "Replaced the igniter and it did not help so I called Techline and talked to Dave to validate it would be the spark module. I found that the spark module for that burner had some grease on it. I cleaned it off to see if that was the issue and it did not help. I checked the current spark module and found infinite resistance and occasionally some resistance if I moved the probes around. I double checked the wire for continuity and was convinced it needed the new spark module. The new spark module had constant resistance. I replaced it and the burner started working. Fully functional, job complete. I explained to the client that the parts we replaced are covered for 12 months but that another service call and labor would be charged on any problems past 90 days."

Near Marcia View, San Antonio, TX 78261
Jim G.

Jim G.

WASHER CROSLEY CAW42114GW1 Determined issue was due to faulty latch. Replace latch. Unit tested properly thereafter. ; used 1 W11307244 (LATCH) from stock

Near Nacogdoches Rd, San Antonio, TX 78217
John L.

John L.

WASHER WHIRLPOOL WTW8500DC5 "F0F3 overload, F2E1 stuck key. Checked out unit, found issue to be with suspension. Replace to resolve.; ordrng 1 W11033601 (suspension)"

Near Callicoatte Rd, Corpus Christi, TX 78410
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED5620HW0 Replaced UI and display works now. Fully operational. Job complete.

Near Bulverde Rd, San Antonio, TX 78261
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "The customer had the appliance in the barn, said to just replace the tub and understood I wouldn’t be able to test it. Installed new tub, no further issues"

Near County Rd 337, Runge, TX 78151
John L.

John L.

DRYER MAYTAG MEDX655DW1 "Inspected unit, unit had airflow issue. Resolved issue."

Near W Ave E, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW0 Install components that new leaf shipped to customer. Issue resolved

Near TX-141, Kingsville, TX 78363
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 Installed component tested unit issue resolved. Advise customer to dispose of first two or three batches of ice before consuming

Near Hiawatha St, Corpus Christi, TX 78405
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Customer said there was a small puddle of water in back of the refrigerator when the ice maker would call for water. Pulled appliance out and checked the house water line, no leaks, removed the back cover and checked the water line at the inlet valve, wasn’t inserted properly, corrected problem, tested the ice maker, no leaks when it called for water, no further issues"

Near Diebel Dr, Victoria, TX 77905
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HZ1 The terminal block got very hot and melted the wire harness. ; ordrng 1 W11416047 (WIRE HARNESS )

Near Warrior Dr, Salem, VA 24153
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, ran test on icemaker. Icemaker filled without issue, no sign of leak. Ran second test on icemaker, filled without issue. No signs of leak. Cannot find any issues at this time."

Near Wilburn St, Taft, TX 78390
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Customers complaint of unit making humming/rattling noise during operation also concerned about unit not being level. Inspection of unit shows unit in fact horribly out of level which in turn is causing rattling humming noises. Level unit issue resolved

Near Cayo Gorda Ct, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Install components calibrated unit ran verification cycle issues resolved

Near Sheffield Ln, Corpus Christi, TX 78411
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE770H0FZ2 Needs element and infinite switch. Part of burner working. W10823729 element W10857622 switch; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)

Near Bloomfield Ave, Roanoke, VA 24012
Michael R.

Michael R.

WASHER MAYTAG MVWBA55DC2 "Called and spoke with the customer and asked them if they had found the warranty information, still doesn’t have it, advised them of the SC fee, said they would reschedule when they found the warranty information."

Near E Power Ave, Victoria, TX 77901
John L.

John L.

MICROWAVE WHIRLPOOL WMH75021HZ "Installed board, tested after installation. Fan is able to run all speeds. Issue resolved."

Near Legacy Point, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW0 Install components calibrated unit Ran verification cycle issue resolved. Advised customer to replace hoses from tap to machine signs of hoses starting to degrade.

Near Crossgate N Dr, Corpus Christi, TX 78413
Chris S.

Chris S.

RANGE WHIRLPOOL JER8885RAF The switch is receiving power but burner isn’t coming on. Will replace burner and switch; ordrng 1 W10823711 (elmnt-surf) and 1 WP7403P23860 (SWITCH )

Near Sheldon Dr, Cave Spring, VA 24018
Adam H.

Adam H.

DRYER WHIRLPOOL WED5000DW2 Install component tested unit issue resolved

Near Iroquois Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

COOKTOP KITCHENAID KCED600GBL01 "Installed part ordered and transferred the knobs, no further issues"

Near Country Club Dr, Victoria, TX 77904
Chris S.

Chris S.

BELLA WHIRLPOOL WRF954CIHZ00 The RC evaporator is not defrosting properly. We will replace the control and the evaporator cover. ; ordrng 1 W11099568 (cover-evap) and 1 W11114721 (cntrl-elec)

Near Whipplewood Ct, Roanoke, VA 24018
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB765FW2 Basket came in dented.; saved tckt

Near Cub Cir NW, Christiansburg, VA 24073
Chris S.

Chris S.

WASHER WHIRLPOOL WTW7040DW1 I installed the slider and checked operation. All operations check ok except I wasn’t able to get it to do a calibration or a diagnostic cycle. Will replace UI and control. ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)

Near Lila Dr, Hollins, VA 24019
Michael R.

Michael R.

WASHER AMANA NTW4605EW0 "Plugged the appliance in and it went immediately to drain, let it drain for a minute and then held the start button for 3 seconds and it stopped, no error codes. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Willow Creek Ranch Rd, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "The ice maker wasn’t making ice, had some ice made today, ran test 57 and it dispensed ice, no error codes all test checked out. Called tech line and spoke with Andrew SR 7726805509 he said he wasn’t sure what it could be, ran some test with him all checked out, said he would document and gave me a different SR number"

Near Auburn Hill, Victoria, TX 77904
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB950YG0 Loud squealing when in operation. Needed beltpulley. Replaced pulley. All checks ok at this time. Used pulley from stock repair kit. ; used 1 WPW10547292 (PULLEY) from stock

Near Harkrader St, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I installed the ice bin. All operations check ok.

Near Overhill Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB835DW4 Replaced lid. All checks ok.

Near Thomas Dr, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 I installed the door and checked operation. All operations check ok.

Near Rorer Ave SW, Roanoke, VA 24016
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF320PADW2 "F6e4F8e2Drain pump getting power, but no pumping. Needs new drain pump. ; used 1 W10876537 (PUMP) from stock"

Near Evan Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

DRYER WHIRLPOOL WET4027HW0 Replaced capacitor and wire harness connection.

Near W Augusta Ave, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the drain pan. All operations check ok.

Near Pelham Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the right front wheel that whirlpool had sent the customer. All operations check ok. ; pckd up 1 W10803534 (screw) and 1 WP2179862 (RIVET) and 1 WPW10304659 (roller-cab)

Near Avenel Ave SW, Roanoke, VA 24015
Chris S.

Chris S.

DRYER AMANA NED4655EW1 The heating element was open. I replaced the element and checked operation. All operations check ok. ; used 1 279838 (ELEMENT ) from stock

Near Rorer Ave SW, Roanoke, VA 24016
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT720PADM2 "Inspected unit for overflow during wash cycle, performed service diagnostics found f3e3 error code, performed drain hose test per tech sheet checked ok,called tech line, tech said possible stuck solenoid or stuck relay on main control, diagnosed to need main control and fill valve, #7726800340; ordrng 1 W11175771 (valve-inlt) and 1 W11413274 (ELEC CNTRL )"

Near Brenda Dr, Benton, AR 72015
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4955HW1 Customer needed to move to next Friday due to construction ; schdld next appmnt for 1/10 FRI !

Near Morris Manor Dr, Little Rock, AR 72204
Chris S.

Chris S.

A-DOTT MAYTAG MEDE500VW1 There was no voltage on l2 I reset the breaker and found the proper voltage dryer heated and ran fine. Customer will have the breaker replaced.

Near Ladyslipper Ln, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER MAYTAG PYE3300AYW10 I installed the element and checked operation. All operations check ok. ; pckd up 1 LA-1044 (element)

Near Thomas Dr, Salem, VA 24153
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX305ESS1 "Replaced water tubes and cleaned mold on unit per customer,tested unit operation checks ok"

Near Hallen Ct, Little Rock, AR 72223
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4950HW0 "Inspected unit found capacitor connector had broken not allowing unit to run, replaced capacitor,tested unit operation checks ok; pckd up 1 W11395618 (CAPACITOR )"

Near S Bowman Rd, Little Rock, AR 72211
Doug M.

Doug M.

WASHER WHIRLPOOL WTW7500GC2 "Replaced internal drain hose due to hole in hose causing water leak,tested unit operation checks ok"

Near Geyer Springs Rd, Little Rock, AR 72209
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW3 "Replaced main control per f1e1, f1e2 error codes main control and motor control fault per tech sheet, tested unit operation checks ok"

Near Boyd St, Little Rock, AR 72204
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW75HEFW0 Previous tech determined that a new tub was required for repairs. Found it to be the screw holding the stater and rotor assembly together have broken. Replaced tub to resolve issue and used new screw to correct stater and motor problem. No further issues at this time. Unit testing good now. Yes to survey.

Near Winding Path, Boerne, TX 78006

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