Near Draper, VA 24324
Uriah B.
Job Details: 12/23/2019
WASHER MAYTAG MVWC465HW2 Replaced control board. Ran calibration and auto test. Informed cx of low water to cold side of machine. May need plumber out to look at pressure to the washer.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWB765FW3 Cx water heater leaking near the washing machine.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump and motor and heating element. Ran auto test. All checks ok at this time.
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL LER7646EQ0 "Replaced motor, pulley, and blower wheel. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/23/2019
OVEN WHIRLPOOL RBS245PRS04 Wp979243. Replaced cutoff. All checks ok now. ; used 1 Wp979243 (CUTOFF) from stock
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL KMCS1016GSS "Inspected unit for door not opening properly due to slide mechanism sticking,could not find parts list,called partner team this unit is 1year warranty exchange only,file #7726704923"
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts per tech line 7726671913,due to unit not cooling properly to make ice,tested unit operation checks ok"
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Last visit found faulty detergent dispenser. Replaced with new dispenser to resolve issue. Unit tested good now. Yes to survey.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/20/2019
OVEN ELECTRIC (D JENN-AIR W132W "Customer complaint was unit would not bake, tested heater element, wires, cutoff and the outlet all passed. Tested boiler element it works fine diagnose a bad board, board is discontinued. Collected SC + travel 124.49 card."
Near San Antonio, TX 78235
Jesus C.
Job Details: 12/20/2019
WASHER MAYTAG MHW5630HW0 Installed new UI. Washer going into diagnostics. Ran diagnostics testing. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78222
Steven G.
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD4815EW2 "Checked dryer found rumbling sound while running, went over unit nothing seems bad, replaced roller kit dryer running normal at this time customer to use dryer and call if any problems ; used 1 4392065 (REPAIR-DRYER) from stock"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/20/2019
RANGE KITCHENAID KSEG700ESS3 Replace both rail bases. Was able to level range completely. Customer was satisfied with level. Job complete.
Near San Antonio, TX 78260
L
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue was units UI turning on wrong oven. Replace UI. Make sure it was turning on the right oven. Turn oven for 10 min to 350 no issues. Unit working as design. Job complete.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/20/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 "Customer complaint was unit would not light, removed and reinstalled orifice to where all burner work unit is operating as designed."
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last visit found the need to swap out control and user interface due to mismatch. Unit tested good now with no further issues. Yes to survey.
Near Kendalia, TX 78027
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/20/2019
MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer provided closing documents for December 17 2019. Found scratch in paint on cabinet on left of oven took pictures advise customer this was pre existing removed door replaced vent tested all operations normal. Customer declined email.
Near San Antonio, TX 78255
Colton B.
Job Details: 12/20/2019
OVEN ELECTRIC (S WHIRLPOOL WOSA2EC0HZ01 Issue was a bad UI panel. Replaced UI panel to resolve issue. Unit tested good.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint is that the dispenser has to be forced closed. Changed out dispenser with truck stock. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W10861000 (DISPENSER) from stock
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived at customer house checked refrigerator found refrigerator infested with gnats due to food left in refrigerator. Spoke to customer about getting it cleaned and possibly not being covered under warranty.Attempted to take pictures but customer asked me to leave. Called trade partners to have it noted. SR7726682544
Near San Antonio, TX 78251
Jesus C.
Job Details: 12/20/2019
DRYER AMANA NED4655EW1 Drum not spinning during run. Found belt was damaged. Replaced belt. No further issues. Tested to complete. ; used 1 4392067 (REPAIR) from stock
Near Bulverde, TX 78163
Jim G.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8040DW4 Replaced inlet. Issue was resolved. Old inlet was not actuating hot water.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced dampener motor and drawer cover. Issue resolved.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/20/2019
MW-HOOD COMBO KITCHENAID KHHC2090SSS2 "Previous visit diagnosed a bad control. Previous service company determined that the screw holding the top of door was “stripped in production at factory.” Unable to repair unit as the control is mounted in door, which must be removed for access. Called techline spoke to Brian for documentation for customer to forward to Safety Team 7726693830. Based on circumstances, the unit is unable to be repaired."
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/20/2019
BEVERAGE CENTER KITCHENAID KUBR204ESB00 Door on unit is not closing properly. Hitting on side of cabinet. Found unit not sitting level. Leveled out unit. Door closing properly. Not hitting cabinet. No further issues. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHEN AID KRMF706ESS Unit was not cooling but the UI was response. Lights were not on. Reset control. Issue resolved. Ran several service tests to ensure proper function.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DC4 Issue stated by customer: washer making noise during spin. Replaced stater motor and gearcase(included new slider). Ran unit through diagnostic verification cycle. Passed rough all 20 cycles. No noise. Unit test good. Informed customer of survey.
Near San Antonio, TX 78255
Colton B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 "Issue is no light and no cooling refrigerator. Fixed cooling issue last visit. Installed new socket this visit, still no lights. Noticed that the refrigerator control was dead. Put old socket back in. Refrigerator control board is discontinued. Need to collect P&L from Derek. Derek not home. Tried calling Derek but could not get a ring tone. Passing info to AE to see next steps."
Near Ingram, TX 78025
Sherman
Job Details: 12/20/2019
WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics on unit. No error codes. Calibrated unit. No further issues at this time.
Near Boerne, TX 78015
Colton B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL KUDS30FXSS1 Issue was a non-functioning touch pad. Found no error codes. Took UI panel off and upon moving it it started working. Believe issue to be a loose connection. Unplugged and reinserted Control to UI wire harness. Unit testing good. Informed customer that service call is good for 90 days and that if she has more issues to call us. Collected service call.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/20/2019
VENT HOOD WHIRLPOOL WVW57UC6FS2 Arrived at customer home. Requested proof of purchase or delivery due to issue being cosmetic. Customer was not able to provide proof of purchase or delivery. Unable to continue service.
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFC150M0EB2 Customer complaint is that unit shut off during thanksgiving and would not heat back up. Customer tried unit a few days later and all functions were working. Tested range. All elements and burners are working. No error codes stored on control. Oven heating up properly. Called tech line. Might be a control issue. Ordering new control. Sr 7726691364; ordrng 1 W10887901 (cntrl-elec)
Near San Antonio, TX 78245
Richard G.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced control and sensor. Ran unit through diagnostics cycle. All good. Water is still cold lid in the dishwasher and cold coming out during drain cycle. Ordering thermostat. Heater tested good.; ordrng 1 WP661566 (thermostat)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/20/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last visit error codes revealed a faulty console. Replaced with new console to resolve issues. Unit tested good now.
Near Boerne, TX 78006
Colton B.
Job Details: 12/20/2019
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Replaced downdraft and wiring harness, still not operational. I’ve replaced everything at least once on this cooktop. Called techline (SR:7726582240) who is going to pass it off to engineering. Should here back in a few days about how to proceed."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DW3 "Customer stated that the issue is that the unit has not been locking properly. Technician arrived with the lid lock assembly, however the door is broken on the left hinge. Ordering a door to resolve all issues.; ordrng 1 W11259006 (lid)"
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Decorated and unit and replaced evap motor. Also raised the temp of the freezer 1 keep any frost from freezing the rack again.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced evaporator motor and harness which includes bimetal thermistor. Issues resolved.
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found shorted Ui in deli drawer due to moisture, need to replace deli drawer panel/door to replace internal wire harness due to moisture damaging connections. Needs OTL before ordering.; rqstng P&A on 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"
Near San Antonio, TX 78258
L
Job Details: 12/20/2019
WASHER MAYTAG MVWC565FW2 Concern was clothes was stuck inside unit under impeller. Found impeller was install right. Remove impeller and installed it the properly. No other issues job complete.
Near San Antonio, TX 78228
Christian G.
Job Details: 12/20/2019
WASHER MAYTAG MVWX700XW0 "Issue stated by customer: washer no operating properly. Replaced gearcase, tub assembly and washplate. Unit tested good. Informed customer of survey; pckd up 1 WPW10553968 (washplate)"
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 "When replacing inner door I noticed that the barrier vapor did not look aligned correctly, upon further research of the parts list diagram I realized that the screw that holds the barrier vapor in place was not the same on the unit. I called Tech-line and spoke with Butch. After explaining my concerns about a manufacturing defect and asking a few questions he pointed me in the direction of an improperly installed cover outlet. I did notice that one connection of the feed tube assembly was not fully connected. I discovered when trying to correct the connection that the middle clip on the back wall that holds the feed tube assembly was dangling and not secure. It fell completely off when I removed the feed tube assembly. I tried to put it back in but it it would not secure. I called Tech-Line again and talked with Scott, explained the situation and he informed me we would have to change the Tub. SR# 7726633461; ordrng 1 W10681492 (tub-dishwr)"
Near San Antonio, TX 78258
L
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Issue is oven not wanting to go on cycle enter diagnostics mode and ran auto Test mode and kept getting a F1E0. Internal error. Found bad main control board. Service fee collected. Told costumer. Needs to pay for P+l; ordrng 1 W10496292 (cntrl-elec)
Near San Antonio, TX 78254
Colton B.
Job Details: 12/20/2019
WASHER MAYTAG MVWB865GW0 "Issue was long fill error code. Replaced valve from truck stock, unit tested good.; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78228
Steven G.
Job Details: 12/20/2019
DRYER MAYTAG MED6630HW0 "Checked dryer found clothes coming out damp on automatic cycles, but not all the time, replaced control and thermostat ran cycle unit unit is cycling normal now"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/20/2019
WASHER MAYTAG MVWC425BW1 "Checked washer found found unit not washing, found bad control board replaced checked operation unit is working normal now, please send hard copy to customer since they do not have an Email"
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8600YW1 Replaced suspension. Ran test cycle unit operated properly until spin cycle then gave unbalanced load. On spin I heard a lot of grinding. Drive system bad. Ordered replacement.; rqstng P&A on 1 W10137698 (DRIVE MOTOR)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint is that the oven will do nothing. Cooktop is working. Bake and broil are not working. Igniters are not clicking. Called techline, spoke with David, traced power to igniter. Found bad igniter. Igniter has been replaced within 90 days.; ordrng 1 W10914411 (igntr-oven)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue stated by customer: dent when unit was installed. Installed RH door. Unit good. Informed customer of survey.
Near Cibolo, TX 78108
S. L.
Job Details: 12/20/2019
WASHER MAYTAG MVWB765FW0 "Found UI not responding, removed console tested incoming power polarity good voltage good. Tested harness and ACU found console needs to be replaced Needs OTL authorization.; rqstng P&A on 1 W10894651 (console)"
Near San Antonio, TX 78247
Steven G.
Job Details: 12/20/2019
RANGE WHIRLPOOL WEE510S0FS1 "Checked range found F3 E0 fault code coming up won’t clear checked sensor found ok, checked control board and found sensor harness not plugged in, attached connection checked operation unit working normal now"
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/20/2019
ICEMAKER (STANDA KITCHENAID KUID508ESS1 Changed circulation pump. Water valve is bad. Ordered parts to resolve issues. Called tech line. Spoke to mark. Sr#-7726696946. Quoted customer 464.89 parts and labor including water valve. ; ordrng 1 W10897719 (WATER VALVE)
Near Universal City, TX 78148
Steven G.
Job Details: 12/20/2019
WASHER WHIRLPOOL CHW9050AW0 "Checked washer found fault code no H2O coming up checked pressure switch hose found cut in hose, fixed cut checked operation unit is working normal now"
Near San Antonio, TX 78225
Christian G.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Issue stated by customer: refrigerator not cooling. Compressor running good. Customer was told by previous tech that Freon needed to be refilled. I do not have the equipment to do so. Requesting sealed system tech.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 I inspected unit. Determined there is a leak from the actuator (where the actuator meets the sump). I spoke to Andrew SR# 7726695948 who informed me the only correct is to replace entire sump and motor assembly. ; ordrng 1 W10861526 (pump&motor)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint is that the washing machine is not functioning as designed.says he can not get the washing machine to fill to the maximum level on deep water wash. Ran unit through diagnostics and found no error codes. Automatic test passed, but water was slow coming through valves. Checked valves and found bad valve. Also found a bad connection in the control that can’t be fixed. Ordering valve and control.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/20/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
WASHER MAYTAG MVWB865GW0 Install components calibrated unit rent verification cycle no abnormal or strange noises coming from unit while running verification cycle. Issue solved
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
DRYER AMANA NED4655EW1 Inspection of unit shows belt has broken. Unit does heat correctly replace belts with truck stock issue resolved; used 1 WPW10198086 (Belt) from stock
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack in microwave causing electricity. Removed rack and found rack supports burnt and inner cabinet burnt. Removed rack mounts and tested unit. Unit doesn’t give off electricity inside cabinet any longer. Ordering rack/supports to try and resolve issue.; ordrng 1 W10803366 (rack) and 1 W10840759 (support FRONT) and 1 W10840794 (support LR) and 1 W10840795 (support RR)
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
RANGE AMANA ACR4303MFB1 Inspection of unit shows same error code as before F6E1 after following suggested steps and procedures for checking resistance and voltage across-the-board all readings come back normal operation. Replaced oven sensor for a second time. Issue resolved.
Near San Antonio, TX 78258
Colton B.
Job Details: 12/20/2019
DISHWASHER LG LDS5540ST Customer reported burning smell and no heat DW. Finding issue to be a bad heating element. Quoted customer for P&L. Collected service call. Gate code is 034. Part needs customer autho.; rqstng P&A on 1 AP5272210 (HEATING ELEMENT )
Near San Diego, TX 78384
Adam
Job Details: 12/20/2019
RANGE KITCHENAID KDRS467VSS05 Installed component issue resolved
Near Aransas Pass, TX 78336
John L.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFC150M0EB3 "Inspected unit, all burners working as should. Explained unit design to customer."
Near San Antonio, TX 78259
Ivan B.
Job Details: 12/20/2019
REFRIGERATOR KITCHEN AID KSSC42QMS03 Electronic control received was not the correct part. It was too big to fit. Much bigger than the original. Ordered just the control board this time.; ordrng 1 2307028 (CONTROL BOARD )
Near San Diego, TX 78384
Adam
Job Details: 12/20/2019
RANGE KITCHENAID KVUB606DSS3 Installed component issue resolved
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 12/20/2019
DRYER MAYTAG MEDX655DW1 Checked dryer dryer would not start. When clicking push to start would not hear relay or click to indicate start good voltage to switch.ordering switch to resolve issue.; ordrng 1 W10563095 (relay-pts)
Near Bishop, TX 78343
Adam
Job Details: 12/20/2019
WASHER MAYTAG MVWC415EW0 Inspection of unit shows error code F7E5 shifter fault. Replace actuator with truck stock. calibrated and ran verification cycle issue resolved; used 1 W10913953 (ACTUATOR) from stock
Near Victoria, TX 77904
Michael
Job Details: 12/20/2019
DRYER MAYTAG MED5630HC "Plugged the appliance into a 220 outlet and tested the appliance, no error codes. The appliance is heating and working normal"
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/20/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s
Near Victoria, TX 77904
Michael
Job Details: 12/20/2019
DRYER AMANA NED4655EW1 "The appliance was not heating, checked voltage at the outlet and appliance, not getting 220v. Reset the breaker and retested,still not getting 220v. Advised the customer that she would need to get maintenance to check the breaker/outlet, once that has been corrected the appliance should work properly"
Near San Antonio, TX 78227
Richard G.
Job Details: 12/20/2019
DISHWASHER AMANA ADB1400AGS0 "Changed out drain hose. Found drain pump to also be bad, replaced with truck stock. The second drain hose connecting to the drain was also clogged, ordering drain hose.; ordrng 1 8269144A (drain hose), used 1 W10876537 (PUMP DRAIN) from stock"
Near Roanoke, VA 24013
Uriah B.
Job Details: 12/20/2019
WASHER MAYTAG MVWB865GW0 "F0E3F0e5F7e3Could not reproduce sounds while in home. Cx describes noise as grinding, particularly In agitate, regardless of load size. Quoting gearcase, as nothing else could be found. Described noise could be when unit is overloaded and hits the floor. No evidence of that happening however. Gearcase W10811956."
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/20/2019
KITCHEN KITCHENAID KDTE334GPS0 Replaced basket. All checks ok.
Near Salem, VA 24153
Uriah B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 WPW10515058. Master light module.Replaced master light module. All checks ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5640XW0 "F1e2F0e5Error codes found upon arrival. W10393444. Control. W10404050. No lid lock code, but lock was misbehaving at time of appointment. Cx pups like to think it over. She may want to order lidlock but wants to talk to husband about it."
Near San Antonio, TX 78253
Christian G.
Job Details: 12/20/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Unit locked before I arrived. Rescheduling for tomorrow.; schdld next appmnt for 12/20 FRI !
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Not going into defrost properly. Needs timer and bimetal.Needs timer and bimetalUriah called to discuss with Mr. AldermanQuoted:Bimetal Timer.Labor (including taxes)Mr Alderman to decide how he would like to proceed.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/20/2019
DRYER WHIRLPOOL WED4815EW1 "Complaint is that the unit is not heating. Found bad heating element. Ordering heating element and thermostat.; ordrng 1 279838 (element,heater) and 1 WP3977767 (thrmst-fix)"
Near San Antonio, TX 78250
Tommy B.
Job Details: 12/20/2019
DRYER MAYTAG MEDB835DW4 Upon arrival customer stated that the issue was that the unit is not heating. Found issue to be faulty heating element. Ordering parts to resolve issue.; ordrng 1 WP3387747 (element)
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL GU2275XTVY0 Found new disposal had not been installed properly. Popped out the drain inlet.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/20/2019
VENTHOODS UNKNOWN UXT4230ADS2 "Issue stated by customer: light switch doesn’t dim, just light urns on and off. Found faulty switch. Ordering parts. Keyboard 1981; ordrng 1 W11206737 (swtch-rotr)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived at customer home went to replace gasket but found tears on gasket ordering new to resolve issue. ; ordrng 1 W10843448 (gasket-fip)
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/20/2019
ICEMAKER (STANDA KITCHENAID KUID508ESS1 Changed circulation pump. Water valve is bad. Ordered parts to resolve issues. Called tech line. Spoke to mark. Sr#-7726696946. Quoted customer 464.89 parts and labor including water valve. ; ordrng 1 W10897719 (WATER VALVE)
Near Corpus Christi, TX 78414
John L.
Job Details: 12/20/2019
MICROWAVE WHIRLPOOL WMH75021HZ "Inspected unit, found issue to be with control panel. Will need replace control board to resolve issue.; ordrng 1 W11334569 (CONTROL BOARD)"
Near Rockport, TX 78382
John L.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Inspected unit, board not powering on. Issue with board will need to replaced to resolve.; ordrng 1 W10916478 (cntrl-elec)"
Near Port Aransas, TX 78373
John L.
Job Details: 12/20/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit,, received a F2E0 error oversuds. Customer using pods, so error unlikely due to suds. Also unit tends to select modes at random, possible issue with ui panel. Replace hose and ui panel to resolve issues. Stacked unit, requesting 2x labor. ; ordrng 1 W11041162 (hose) and 1 W11294803 (cntrl-elec)"
Near Portland, TX 78374
John L.
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DW4 "Inspected unit, found issue to be with dispenser. Dispenser loose/broken. Replace to resolve issue.; ordrng 1 W10578863 (tub ring - 2) and 1 W11171193 (dispenser)"
Near Victoria, TX 77904
Michael
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "The temperature in the FC and RC were warmer than normal and it’s not making ice, neither one of the evaporators were freezing up. Called and spoke with Austin at whirlpool Tech Line SR 7726690768. Advised him of all we’d done, he said if the temperature changes were pretty equal to change out the UI, which was about 13 degrees change in RC and 17 degrees in the FC. Otherwise he said it would be a sealed system issue, advised him that had already been checked and it was holding pressure. Ordered UI PER TECH LINE and rescheduled customer ; ordrng 1 W11089931 (panel-ui)"
Near Runge, TX 78151
Michael
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The freezer light was out, switch is good, no other lights are being affected, ordered module and rescheduled the customer.; ordrng 1 W11205083 (module)"
Near Corpus Christi, TX 78408
John L.
Job Details: 12/20/2019
WASHER ROPER RTW4516FW2 "Inspected unit, unit tub is cracked at base. Tub will need to be replaced to resolve issue.; ordrng 1 W10238320 (tub-outer) and 1 W10775446 (pump-water)"
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/20/2019
DISHWASHER MAYTAG MDB8989SHZ0 Replaced left hinge. All checks ok. Needs drain hose. ; ordrng 1 8269144A (drain hose)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/20/2019
M/W OTR WHIRLPOOL WMH32519HV1 Found no display on the control board. No sound either. Even after changing in settings. Needs control board. W11342846; ordrng 1 W11342846 (CONTROL BOARD. )
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/20/2019
DRYER MAYTAG MED5630HC0 Pre ordering control. Will reschedule when part comes in. ; ordrng 1 W11342846 (CONTROL)
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HB03 "Replaced list parts due to microwave not with time counting down,tested unit found unit would run for 2 seconds and then trip breaker and short 20amp in-line fuse,called tech line tech said possible short in new magnetron or in interlock switches,diagnosed to need magnetron,interlock switches and fuse; ordrng 1 W10138793 (fuse) and 1 W11033422 (interlock) and 1 W11346197 (MAGNETRON ), used 1 W10138793 (FUSE) from stock"
Near Little Rock, AR 72223
Doug M.
Job Details: 12/20/2019
ICEMAKER KITCHENAID KUIX305ESS1 "Inspected for mold on water parts,found mold on all feed tubes,pump cover and harness,diagnosed to need water tubes,called partner Team and tech line said this is maintenance issue customer responsible for parts and labor; ordrng 1 W10863947 (tube) and 1 W11033204 (hose) and 1 WPW10678299 (tube)"
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/20/2019
WASHER ROPER RTW4516FW2 Inspected unit for leak found hose from tub to external drain hose has crack in it causing water leak; ordrng 1 W10899966 (tub to pump hose)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 12/19/2019
DRYER WHIRLPOOL WED72HEDW0 "Checked dryer found belt broken and pulley not installed properly replaced belt from truck stock ordering pulley due to it being damaged.; ordrng 1 W10468057 (pulley-idr), used 1 4392067 (REPAIR) from stock"