We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near San Antonio, TX 78257
Drew
Job Details: 08/22/2022
Found wrong part in van reordering correct part. If parts not in for next appointment contact customer for rescheduling ; ordrng 1 W11566892 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near San Antonio, TX 78250
Chris S.
Job Details: 08/22/2022
Customer stated they werent getting any water from dispenser or ice cream made a customer change that filter already found it should be faulty water filter housing. Ordering water filter housing to fix issue .; ordrng 1 WPW10394053 (housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near San Antonio, TX 78256
Sebastian
Job Details: 08/22/2022
I'm at the control was making a very loud shattering noise and the gear case is leaked out causing damage to the bottom putting in for gear case job; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield) and 1 W10752283 (Washplate) and 1 W10634026 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fair Oaks Ranch, TX 78015
Sebastian
Job Details: 08/22/2022
On that unit had about 6 codes after clearing out Codes only 2 that immediately came back where the water valve and and user interface to control code when unit stops at a spin it makes a very high pitch squealing noise ordering gear case with motors simply at the bottom to resolve that issue parts on bo; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near San Antonio, TX 78254
Jesus C.
Job Details: 08/22/2022
Installed new door switch. No further issues. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Boerne, TX 78006
Drew
Job Details: 08/22/2022
Upon arrival received error codes F9e1 long drain, f0e2 oversuds, f5e2 door lock, f0e5 off balance. Re,over filter cover for drain and found multiple pieces of clothes blocking drain pump. Removed blockage and ran unit in test mode. Unit tested fine, no further issues at this point. Told customer to run a few loads to verify no error codes are popping back up.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near San Antonio, TX 78217
Jim G.
Job Details: 08/22/2022
I verified a faulty valve. I replaced it. Issue is resolved.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Converse, TX 78109
S
Job Details: 08/22/2022
Upon arrival customer stated units door would pop open due to a gap in the door. Ordering 2 W11116026 inner hinges to resolve issue. ; ordrng 2 W11116026 (Inner door hinges)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Universal City, TX 78148
S
Job Details: 08/22/2022
Upon arrival replaced faulty 3rd level rack with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canyon Lake, TX 78133
Douglas H.
Job Details: 08/22/2022
Customer stated unit not making ice and right door not closing properly with noise. Found issue with right door was upper hinge needed to be greased and adjusted to allow door to close properly. Adjusted hinge and used grease from stock to resolve that issue. Tested ice maker and went through harvest cycle and fill. Unit temps were set too warm for ice making cycle. Adjusted temps to recommend setting for customer. Unit is functioning properly at this point. No further issues at this point. If ice making issues persist please order W11359448 ice maker; used 1 WP542638 (Grease) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Boerne, TX 78006
Drew
Job Details: 08/22/2022
Upon arrival removed old style heater and installed new one. Ran for 10 to verify no leaks. Put unit into test mode to verify no error codes. No further issues at this point
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS00
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/22/2022
Installed new hinges from cooktop and grates. No future issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring Branch, TX 78070
Douglas H.
Job Details: 08/22/2022
Upon arrival verified that the unit does in fact have the new heater assembly per service pointer/special project. Heater assembly was previously replaced. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWP576KW
Near San Antonio, TX 78248
Garry
Job Details: 08/22/2022
Customer complaint of washer not draining or locking lid. Previous tech found issue with Upper & Lower Harness. Replaced Upper Harness (W10843661) and Lower Harness (W11376227) and returned unit to operation. Machine now functioning as designed. No leaks. Job complete, unit is good to go. No further issues at this time.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near San Antonio, TX 78213
Jim G.
Job Details: 08/22/2022
I replaced the faulty damaged door. Issue is resolved.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HB01
Near Boerne, TX 78006
Drew
Job Details: 08/22/2022
Upon arrival unit had ice production, concern is noise issue. Noise is coming from recirculation pump per service pointer W11623132 recirculation pump produced after 4/5/22 is needed. Part is psp; ordrng 1 W11542867 (Recirculation pump)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX505ESS2
Near San Antonio, TX 78258
Jim G.
Job Details: 08/22/2022
I replaced faulty bin thermistor. Issue is resolved. ; ordrng 1 WPW10511923 (Bin thermistor)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Boerne, TX 78015
Drew
Job Details: 08/22/2022
Upon arrival received error codes F7e5 f0e3 f7e9. Ran diagnostics and unit didnt spin. Found the agitator and basket were seized together. Need gearcase, slider, clutch, washer, stator, and rotor. Stator and rotor are covered under 10 year warranty. ; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11032711 (washer)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near San Antonio, TX 78250
Chris S.
Job Details: 08/22/2022
Replace heating element per whirlpool special project. Tested unit everything working as design no error codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Spring Branch, TX 78070
Douglas H.
Job Details: 08/22/2022
Customer stated unit control panel acting weird and not cooling. Upon inspection found that the cooling was turned off. Turned cooling back on to resolve the cooling issue. Unit began cooling immediately. Tested control panel to find control panel definitely needs replacing. Ordering ui panel. Part oos. ; ordrng 1 W11387386 (Ui)
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model SCN60PA-1SU
Near Boerne, TX 78006
Douglas H.
Job Details: 08/22/2022
Customer provided the parts, and is aware cant offer warranty. Replaced drain pump and pressure switch to resolve the issue. Unit testing good now. No further issues at this point. No further issues at this point.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Boerne, TX 78006
Douglas H.
Job Details: 08/22/2022
Last trip found faulty module. Replaced module to resolve the issue. Unit testing good now for this issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bandera, TX 78003
Richard G.
Job Details: 08/22/2022
Replaced capacitor and motor. Ran unit through diagnostics cycle. Tested to complete. Unit is good to go.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Boerne, TX 78006
Douglas H.
Job Details: 08/22/2022
Previous tech found damaged motor shield. Replaced shield to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Universal City, TX 78148
S
Job Details: 08/22/2022
Upon arrival replaced faulty heater with new heater. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Fair Oaks Ranch, TX 78015
Drew
Job Details: 08/22/2022
Ticket was not closed out last visit. This job is complete, the one open for this unit is 107063. And still need knobs
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR\AA
Near Boerne, TX 78015
Drew
Job Details: 08/22/2022
Upon arrival found ice maker stuck due to frozen ice stuck. Melted out unit. Called Samsung tech line reference #7005101040. Was told to order main control and ice maker and ice container. ; rqstng P&A on 1 DA97-20156B (Ice container) and 1 DA94-04603A (Control) and 1 DA97-15217B (Ice maker), states that autho needed
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78255
Chris S.
Job Details: 08/22/2022
Replace motor sump tester unit everything working properly still waiting on heating element for separate issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78248
Garry
Job Details: 08/22/2022
Customer complaint of intermittent noise during refrigerator operation. Found cabinet temperatures to be ideal (0F & 38F) upon arrival. Noise coming from compressor. Tightened mounting bolts and eliminated noise. Job complete, unit is good to go. No further issues at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near San Antonio, TX 78259
S
Job Details: 08/22/2022
Upon arrival replaced faulty evaporator assembly with new. Tested unit and unit functions as designed . No further issues at this point.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US00
Near Boerne, TX 78015
Douglas H.
Job Details: 08/22/2022
Customer stated water in deli drawers. Found cause to be rc drain line to be clogged. Found rc drain tube needs to be replaced and the internal drain needs to be cleared. Ordering rc drain tube to resolve the issue. Scheduled for soonest availability pending part arrival. ; ordrng 1 DA97-11608A (Rc drain tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Atascosa, TX 78002
Jesus C.
Job Details: 08/22/2022
Tested unit. Loosing cooilin*in freezer section. Found Leak on condenser line at compressor. Repaired leak. Recharged unit. No further issues. Will wait on ice maker. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Selma, TX 78154
S
Job Details: 08/22/2022
Upon arrival customer stated he called in to the office to cancel the appt. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Schertz, TX 78154
S
Job Details: 08/22/2022
Upon arrival replaced faulty evaporator motor with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cibolo, TX 78108
S
Job Details: 08/22/2022
Upon arrival replaced faulty heating element with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS0
Near Cibolo, TX 78108
S
Job Details: 08/22/2022
Upon arrival replaced faulty heating element. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53520CS1
Near San Antonio, TX 78249
Garry
Job Details: 08/22/2022
Customer complaint of sparking and loud popping during cooking operation of microwave. Confirmed customer complaint and found shorted Diode (W11256462) and faulty Capacitor (W10561770) & High Voltage Transformer (W10733412). Also found top of unit rusted where duct for vent attaches to cabinet. Confirmed findings with WPL Techline (SR# 7734415342 Ed) via video call. Customer to decide between repair and replacement. Left MW uninstalled at customers request. Job complete.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS
Near San Antonio, TX 78254
Chris S.
Job Details: 08/22/2022
Customer stated that cooktop had scratches on it. Its still under 30 day warranty. Ordering cooktop.; ordrng 1 W11204008 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near San Antonio, TX 78260
Jim G.
Job Details: 08/22/2022
I verified a breaker issue. Issue resolved.
We serviced a
KITCHENAID COOKTOP ELECTRIC
Model KCGC506JSS00
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 08/22/2022
Customer stated right front burner has intermittent clicking and left front not functioning properly. Found right front burner was slightly pushed away from electrode so when flame on the electrode cant sense the flame. Adjusted the burner head to correct position to resolve that issue. For left front found burner head needed to be replaced. Upon attempting to replace the burner head, first burner head was defective causing high pressure sounds and spaces in flame. Used the other burner head ordered and was working properly. Unit is functioning as designed now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Atascosa, TX 78002
Jesus C.
Job Details: 08/22/2022
Tested unit. Water filter stuck in housing. Bad housing. Replaced housing. No further issues. Job complete.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS09
Near Boerne, TX 78006
Drew
Job Details: 08/22/2022
Upon arrival replaced control to resolve power issues to ui. Tested and no further issues at this point
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78254
Chris S.
Job Details: 08/22/2022
Upon arrival found the customer needed the microwave looked at and not the range. Was going to make a new ticket the customer stated they have extended warranty on the microwave. Customer is going to call into Whirlpool to get the dispatch number for microwave to get issue fixed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bandera, TX 78003
Sebastian
Job Details: 08/22/2022
Replaced Busted capacitor and tested unit good to go
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Helotes, TX 78023
Sebastian
Job Details: 08/22/2022
Found gearcae leaking oil order all parts for rebuilt as oil is caked up on components under unit; ordrng 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W11165546 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Medina, TX 78055
Richard G.
Job Details: 08/22/2022
Customer complains that the unit is off balance. Found issues with gearcase, motor, and suspension.; rqstng P&A on 1 W10780045 (Suspension) and 1 W11454741 (Gearcase) and 1 W10890624 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78254
Sebastian
Job Details: 08/22/2022
Brass collar heater snapped a picture and replaced unit good to go after leak testing
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near San Antonio, TX 78224
Jesus C.
Job Details: 08/22/2022
Installed new broil. No power to elements. Bad control. Will need to order. ; ordrng 1 W11528249 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Bandera, TX 78003
Richard G.
Job Details: 08/22/2022
Replaced control and evap motor. Could not fix freezer door handle due to screw being stripped and stuck in handle. Ordering handle.; rqstng P&A on 1 W11499276 (Handle)
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Pipe Creek, TX 78063
Richard G.
Job Details: 08/22/2022
Customer complaint is that the unit wasnt putting water into it and now it is stuck locked and the drain pump is running. Customer states they didnt have the water turned on. Plugged unit in and drain pump started running continuously. Entered diagnostics, cleared error code for water fill. Ran unit through diagnostics cycle. Everything is operating normally.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78254
Chris S.
Job Details: 08/22/2022
Upon arrival customer stated she does not need service.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78254
Chris S.
Job Details: 08/22/2022
Builder stated that range was not get into temperature. Found issue to be range need to be calibrated 10? higher after calibrating tester unit everything working as designed no further issues.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS4
Near Boerne, TX 78015
Drew
Job Details: 08/22/2022
Found unit stuck in demo mode. Removed from demo mode and tested both units. No further issues at this point
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC7ASC03
Near Helotes, TX 78023
Sebastian
Job Details: 08/22/2022
Found that the control in kit was damaged after installing uninstall marking as defective. Physically broken part; ordrng 1 W10550508 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near San Antonio, TX 78240
Drew
Job Details: 08/22/2022
Upon arrival removed old switch membrane and installed new. All buttons now working correctly. No further issues at this point
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/22/2022
I replaced the faulty heater with the upgraded part. Issue is resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78253
Chris S.
Job Details: 08/22/2022
Customer stated that dishwasher was not drying dishes. Got F7E1 error which is no heat. Replaced heating element tested unit everything working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/22/2022
I verified faulty heater bushings. I replaced it with the upgraded part. Issue is resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near San Antonio, TX 78201
Garry
Job Details: 08/22/2022
Customer complaint of washer making loud noises during spin cycle. Arrived to find F7E5 (Shifter Fault) error code in diagnostics. Verified properly wired 120vac power supply. Found unit not balanced on leveling feet. Also found that whenever cycle selector knob rotated, LEDs would begin illuminating. Confirmed with WPL Techline (Sterling) that this is normal. Disconnected all encoder knobs and shifter as per WPL Techline and LEDs continued to illuminate. Replaced Shifter (W10913953) and cleared fault code. Calibrated and balanced unit. No noise during spin cycle. All components operating normally and unit starts Wash cycle. Job complete, unit is good to go. No further issues at this time. ; used 1 W10913953 (Actuator) from stock
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA
Near Mico, TX 78056
Richard G.
Job Details: 08/22/2022
Replaced control and led display. Unit is good to go.
We serviced a
WHIRLPOOL DRYER
Model WED87HEDC1
Near San Antonio, TX 78261
Shawn W.
Job Details: 08/22/2022
Our customers dryer console is not working intermittently. In diagnostics I retrieved error code F4E3 Restricted Air Flow. I went over suggestion to clean dryer venting. This unit will need a new console. Part ordered. OOS.; rqstng P&A on 1 W10800227 (Console Chrome Shadow)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78209
Douglas H.
Job Details: 08/22/2022
Customer stated unit never cooled after repair. Compressor not running upon arrival. Hooked up gauges to check pressures. Pressures equalized at 90 psi. Found oily residue at low side port. Calling techline due to reoccurring issues. Spoke with Adrian, explained the situation. He stated there is likely a leak, I explained that each time Ive replaced the compressor so far there was no indications of a leak. Stated to blow the lines out with nitrogen and replace the compressor again. SR# 7734104253Ordering compressor per techline, also ordering condenser as techline swore it was a high side leak causing the problem(even though pressures didnt indicate a leak)Compressor oos; ordrng 1 W11548259 (Condenser) and 1 W11592010 (Compressor)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near San Antonio, TX 78244
Garry
Job Details: 08/22/2022
Customer complaint of washer leaking after previous service appointment. Previous technician found loose connection in drain system and diagnosed faulty Pressure Switch. Arrived today and found no stored fault codes. Ran cycle using both diagnostic and normal controls and found only source of leak to be torn bellows. Also noticed while running Normal Wash cycle that suds accumulated in basket while washing. Ordering Bellow (W11314648) to address issue of leak and advised customer that detergent is being overdosed. Customer states her children wash all of her clothes for her. When I return to replace Bellow, I will further counsel customer on proper dosing of detergent and routine cleaning of machine. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near San Antonio, TX 78259
Jim G.
Job Details: 08/22/2022
I verified a damaged harness. The only repair is to replaced the freezer door. Part is OOS. Please schedule asap. ; ordrng 1 LW11026425 (Freezer Door (Stainless Steel))
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH75021HZ02
Near San Antonio, TX 78261
Shawn W.
Job Details: 08/22/2022
With assistance from Tech 02 we removed the OTR MW from the cabinet and disassembled the cavity. We replaced the magnetron and tested. The unit is now heating as designed. We reassembled and reinstalled. Tested again. Unit fully functional now.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS
Near Corpus Christi, TX 78415
John L.
Job Details: 08/22/2022
Installed control and sensor. Issue on unit has been resolved.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Corpus Christi, TX 78413
John L.
Job Details: 08/22/2022
Installed heater, issue on this unit resolved.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Port Aransas, TX 78373
John L.
Job Details: 08/22/2022
Installed control, tested after installation. Issue has been resolved.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Corpus Christi, TX 78418
John L.
Job Details: 08/22/2022
Installed door, issue resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Corpus Christi, TX 78418
John L.
Job Details: 08/22/2022
Inspected unit, found no UV dye throughout unit. Placed gauges on unit, compressor does not sound like its running at speed and found pressure readings abnormal. Amperage reading show low refrigerant but pressure readings show unit pulling vacuum. Possible issue with compressor that was installed or unit does have a restriction in line. Ordering sealed system components to resolve any issues. Also found evaporator fan would not function.; ordrng 1 W10391109 (compressor) and 1 W10248589 (evaporator) and 1 W11215582 (motor-evap)
We serviced a
AMANA MICROWAVE
Model AMV2307PFB05
Near Robstown, TX 78380
John L.
Job Details: 08/22/2022
Inspected unit, unit was not making any noises or released any smells. Could not reproduce issue customer was experiencing, opened unit and looked for signs of short or burned wires/ components. None could be found. Left card with customer, customer will call back if issue returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Port Lavaca, TX 77979
Michael
Job Details: 08/22/2022
Installed both controls, plugged the appliance in, the evaporators fan and appliance are working normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Port Lavaca, TX 77979
Michael
Job Details: 08/22/2022
Installed new heater, ran diagnostics, no visual leaks and appliance is working normal
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Port Lavaca, TX 77979
Michael
Job Details: 08/22/2022
Installed new heater, ran diagnostics, no visual leaks, the appliance is working normal
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Bloomington, TX 77951
Michael
Job Details: 08/22/2022
The customer said the appliance isnt filling with water. I looked under the cabinet and found the valve was off at the wall. The customer said a builder rep came out and checked it, said it was on, May have looked at the wrong valve, the appliance has its own valve, I turned the valve on and ran diagnostics, the appliance is filling with water and working normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Port Lavaca, TX 77979
Michael
Job Details: 08/22/2022
The customer said its not washing the dishes. F7E1 no heat, F4E3 motor not running error codes, cleared error codes, let it run through diagnostics, its filling with water but the pump&motor arent activating. All connections are good, heater is good, and draining properly, motor assembly needs to be replaced, ordered the part and rescheduled the customer.; ordrng 1 W11025157 (Pump&motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Victoria, TX 77901
Michael
Job Details: 08/22/2022
I called and spoke with the customer, no answer. He called me back and said he had canceled online
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victoria, TX 77904
Michael
Job Details: 08/22/2022
The drain pump isnt activating. The tub is full of water, laid the drain hose on the ground and allowed the water to drain into the floor drain. The drain pump needs to be replaced, ordered the pump and rescheduled the customer, advised the customer were showing one to be in the warehouse and will reschedule for Wednesday, if we dont, it would be Monday before we could return.; ordrng 1 W11396717 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Corpus Christi, TX 78415
John L.
Job Details: 08/22/2022
Inspected unit, unit cools. Has signs of possible restriction in sealed system, evaporator will need to be replaced. Ordering components for repairs.; ordrng 1 W11357917 (Evaporator) and 1 W11504449 (Lokring Cap) and 1 W11506619 (Lokring Suction) and 1 W10805035 (Drier) and 1 W11504433 (Lokring HL) and 1 W11504447 (Lokring CT)
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near San Antonio, TX 78264
Daniel
Job Details: 08/18/2022
Upon arrival found that the tub I had ordered was wrong. Ordered correct tub needed. Will return when part available to repair. ; rqstng P&A on 1 DC97-14849P (Drum assembly), states that autho needed
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78252
Jesus C.
Job Details: 08/18/2022
Tested unit. Not powering on. Found fuse blown. Replaced fuse. Found relay on control stuck. Will need to replace control. ; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HB01
Near San Antonio, TX 78232
Jim G.
Job Details: 08/18/2022
I verified proper function of the machine however the this model does not have the external diverter drain pump. I educated customer on the situation.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near San Antonio, TX 78230
Garry
Job Details: 08/18/2022
Customer complaint of being unable to connect appliance to internet. Upon previous visit I attempted to connect by following instructions in owners manual and was unable to succeed. As per Connected Appliance Team, replaced Electronic Control (W11306696) to address issue. Instructed customer to contact Jennair Customer Service should she have any further issues. Job complete.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX505ESS2
Near San Antonio, TX 78258
Jim G.
Job Details: 08/18/2022
I verified a faulty bin thermistor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near San Antonio, TX 78245
Chris S.
Job Details: 08/18/2022
Customer stated icemaker stopped working completely found issue to be faulty icemaker also gonna order water valve just in case.; ordrng 1 W11284458 (icemaker) and 1 WPW10179146 (valve-inlt)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near San Antonio, TX 78264
Daniel
Job Details: 08/18/2022
Customer reported error code F3E0 and oven not working only stove. Upon arrival found F3E0 error code which is faulty control. Installed new control and oven sensor. Tested unit. Oven now functioning as it should and is now meeting desired temperature. Unit now functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/18/2022
Fill tube freezing. Spraying over ice maker. Will need new fill tube ice maker and valve. ; ordrng 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near San Antonio, TX 78230
Garry
Job Details: 08/18/2022
Customer complaint of washer not working. Previous visit led to discovery of error code F7E1 (Tachometer Missing or Wrong Signal) in Service Diagnostics. Tested Motor Run Capacitor and measured 0.08nF. Found worn Splutch and Drive Belt. Replaced Capacitor (W11395618), Splutch Kit (W10721967), Drive Belt (W11239857), and rescheduling Shift Actuator (W10913953) to address issues. Machine completed Quick Diagnostic Cycle and all components testing good. Job complete, unit is good to go. No further issues at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near San Antonio, TX 78253
Richard G.
Job Details: 08/18/2022
Customer complaint is that the icemaker has stopped working. Verified issue. Ordering icemaker.; ordrng 1 DA97-15217B (Icemaker)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near San Antonio, TX 78266
Shawn W.
Job Details: 08/18/2022
Actual Model Number: RF28HFEDTSR/AA Actual Serial Number: 0ALR4BBM200017Y Our customer is having problems with the ice maker in the freezer. The water dispensed 32 ounces in 20 seconds. It should be 16 ounces in 20 seconds. The temperature in both the FC and RC are sound. Upon initial start up of the refrigerator there was no self diagnosis location detection of ice maker. On the test button for the ice maker it did not harvest. This calls for changing the ice maker according to the service manual.There is little guidance on excessive water pressure in the manual. I will need to contact Samsung Tech Line to inquire. Our customer had not had any recent plumbing work done and the FF section ice maker is working fine. This unit was not going through all features of diagnostics test mode. The control board will need to be replaced. Parts ordered.; rqstng P&A on 1 DA97-15217D (ASSY ICE MAKER;AW4,120V,FUSE 1EA) and 1 DA94-02679B (ASSY PCB EEPROM;0X01,AW2-14,DA92-00593H)
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78253
Richard G.
Job Details: 08/18/2022
Customer complaint is that the center burner will shut off and gas will still be flowing. Found the gas shutting off when the knob is near where simmer and medium transition, then if the knob is moved, the gas will continue flowing with no flame. Will order center burner valve.; ordrng 1 W11246817 (Center burner valve)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78264
Daniel
Job Details: 08/18/2022
Customer stated unit not washing. Upon arrival found that unit would fill and drain only. When it was time for unit to agitate and spin the drive motor would hum and the belt would never spin. I could see actuator functioning properly. Cam was good. Checked voltage on outlet and unit was getting the proper 120 volts. Ordering control, lower harness, and drive motor. Will return when parts are available to repair. ; ordrng 1 W11170317 (Control) and 1 W11448788 (Lower harness) and 1 W11210463 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near San Antonio, TX 78253
Richard G.
Job Details: 08/18/2022
Customer complaint is that the unit leaks on heavy loads. Found Bellows has a hole in it. Would need to replace bellows. ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/18/2022
Tested unit. Found door latch broken. Replaced latch. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351S
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/18/2022
Slow ice production. Called tech line. Will replace PCB. Pn DA94-04603AReference 7005096275; ordrng 1 DA94-04603A (PCB)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near San Antonio, TX 78261
Garry
Job Details: 08/18/2022
Customer complaint of refrigerator icemaker not producing ice. Previous visit found temperatures to be in spec, but found E5 error code in icemaker diagnostics. Replaced Icemaker (W11579560) to address issue. Icemaker now passing harvest test and operating normally. Filled IM with water. Job complete, unit is good to go. No further issues at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Converse, TX 78109
S
Job Details: 08/18/2022
Upon arrival customer stated the unit would not wash. Put unit into test mode and verified a faulty sump and motor assembly. Ordering 1 WPW10591570 sump and motor assembly to resolve issue. ; ordrng 1 WPW10591570 (Sump and motor assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/18/2022
Boot provided was damaged. Reordering part. ; ordrng 1 W11314648 (Bellow)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Boerne, TX 78015
Sebastian
Job Details: 08/18/2022
Put in the ice maker kit provided correct kit was provided also confirmed silicone on the ice Box customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fair Oaks Ranch, TX 78015
Sebastian
Job Details: 08/18/2022
On the 3rd level racks do not have a fitting on the other side do not see fitting on the breakdown ordering the rack part to see if it comes with it; ordrng 1 W11553484 (Rack holder) and 1 W11580025 (Rack holder)