Near San Antonio, TX 78261
Shawn W.
Job Details: 12/31/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Replaced control boards, conducted diagnostics and received Error code F6E4 UI to Control state status. Found that the lower door was not set and locked on the left side which I corrected upon reassembly. Replaced UI and received no further error codes. Conducted component activation on all components, both upper and lower. All loads were working. Conducted preheat on upper bake to 275 degrees F. Conducted preheat on lower oven to 250 degrees F. Both ovens were hitting their temperatures."
Near San Antonio, TX 78253
Richard G.
Job Details: 12/31/2019
COOKTOP GAS KITCHENAID KCGS356ESS00 "Customer complaint is that the front right burner will not start right away. He has to play with the knob to get it started. While playing with the knob, gas builds up and the initial light is strong. Problem is the wrong type of burner cap on n front right burner. Ordering burner caps.; ordrng 1 W10819916 (cap-burner)"
Near San Antonio, TX 78248
L
Job Details: 12/31/2019
COMPACTOR WHIRLPOOL TU950QPXS2 Issue was door might be loose. Compactor is working good no issues. Instructed costumer on how to operate no other issues job complete
Near Kerrville, TX 78028
Sherman
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTE334GPS0 Upon arrival asked customer if they use pods. Explained to put in bottom not soap dish. Customer does use rise aid as well. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.
Near Bandera, TX 78003
Richard G.
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW95HEDW0 "Replaced control, control panel, sensor, and wiring harness. Ran unit through diagnostics and automatic test. All steps passed. Tested to complete. Unit is good to go. Collected labor."
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/31/2019
WASHER MAYTAG MVWB765FW3 Customer complaint is noise during agitate cycle. Called techline. Will order new gearcase. ; ordrng 1 W11134159
Near San Antonio, TX 78245
Christian G.
Job Details: 12/31/2019
MW-HOOD COMBO WHIRLPOOL WMH53521HB Issue stated by customer: microwave scratched/damaged. Please review pics. Ordering parts; ordrng 1 W10701697 (grill-vent) and 1 W11117585 (door/mw) and 1 W11117594 (panl-cntrl)
Near Bandera, TX 78003
Richard G.
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW3090JW0 "Customer complaint is that the machine will sound like a motor is running when not in use. Unit was unplugged when I arrived. Plugged unit in and it started humming. Door is locked and will not open. Entered diagnostics and found error codes F11 (not in service manual), F24 overflow failure, F01 no water detected entering washer. Entered automatic test, unit would not proceed past drain pump test. Ordering control, CCU, and latch.; ordrng 1 W11035628 (latch) and 1 W11334214 (CCU) and 1 W11367297 (CONTROL)"
Near Boerne, TX 78015
Tommy B.
Job Details: 12/31/2019
DRYER MAYTAG MEDB835DC4 Customer stated that the unit ran a total of 5 loads between service calls. All heated and operated fine. Also showed pictures of electricians tests indicating that the home is supplying sufficient voltage. Called techline spoke to Mark. SR7726732954 We checked Voltage at the wall which is indicating that the issue was not on the Homeside. Voltage at the terminal block provided inconsistent numbers. L1 to neutral supplied 60 V. L2 to neutral supplied 120 V. L1 to L2 varied from 6 to 80 V. Tech line states that the issue was not with the dryer itself and is an issue with the home.
Near Boerne, TX 78015
Tommy B.
Job Details: 12/31/2019
DRYER WHIRLPOOL WED5000DW2 "Issue was not with dryer venting, issue is with the hose being too long. Unit testing good with no issues."
Near San Antonio, TX 78248
L
Job Details: 12/31/2019
DRYER WHIRLPOOL WED4815EW Issue is dryer not heating. Found bad heating element. Replace element. Unit now heating up. No other issues. Job complete ; used 1 279838 (ELEMENT) from stock
Near San Antonio, TX 78244
S. L.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found ice maker fill tube frozen over defrosted fill tube and tested ice maker all operations normal. Advised customer to have water softener looked at due to resin accumulation in filter. Advised of survey and paper.
Near San Antonio, TX 78244
S. L.
Job Details: 12/31/2019
DISHWASHER AMANA ADB1400AGB1 Found water supply line kinked by installation unkinked hose tested all operations normal advised that kink in hose poses leak hazard due to structural damage to line and to have replaced by installer or builder ASAP to prevent leaks in future.
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/31/2019
DRYER MAYTAG MEDX655DW1 Checked dryer found thermal fuse blown. Ordering new fuse to resolve issue. Ordering thermal cut off if needed.; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off)
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced Tub seal ran normal wash cycle no issues with water leaking. No error codes found during testing. Ran calibration cycle due to tub being replaced. Job complete.
Near Kerrville, TX 78028
Sherman
Job Details: 12/31/2019
DRYER ROPER RED4516FW0 Upon arrival unit is outside on back porch. L1-L2 is 245. L1 to neutral is 10-11 volts. L2 to neutral is 10-15 volts. Can’t tell where dryer plug is wired from. See attached pictures. Advised customer to call electrician. Did not plug unit in plug not covered or mounted. Customer said lightning had struck recently.
Near San Antonio, TX 78258
L
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTM404ESS3 Issue was lower spray arm not attching. Try putting arm on but not staying on. Cover is broken. Ordering new parts; ordrng 1 W10476221 (diffuser) and 1 W10715847 (cover)
Near Bandera, TX 78003
Richard G.
Job Details: 12/31/2019
DRYER WHIRLPOOL WED49STBW1 "Customer complaint is that the dryer will hum when started, but will not spin. Verified issue. Motor is humming but not rotating. Replaced motor with truck stock. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 279827 (MOTOR) from stock"
Near Von Ormy, TX 78073
Ezequiel V.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW8540BW0 "Checked washer found oil leaking from motor. Washer making horrible noise while spinning. Ordering new motor and stator. Found F41 for RPS sensor ordering new sensor. Need OLT authorization.; rqstng P&A on 1 8565177 (rotor,motor main) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/31/2019
DRYER MAYTAG MEDB835DC4 Upon arrival customer explained what was going on. Ran diagnostics on unit. Checked voltage coming in and under load. No further issues at this time. Yes to survey and leave behind.
Near Von Ormy, TX 78073
Ezequiel V.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW500DW1 Checked washer found Gearcase and basket slipping making it unable to spin out. Gave customer estimate on parts and labor customer did not want to continue service. Collected service call fee.
Near Converse, TX 78109
S. L.
Job Details: 12/31/2019
WASHER MAYTAG MVWB765FW3 Found off balance error code and locked rotor error ran through diagnostics all operations normal aside from knocking noise found front right suspension rod missing retainer and not attached this is causing errors ordering new suspension kit since front rod damaged rescheduling Friday 1/3 ; ordrng 1 W11130359 (suspension)
Near Boerne, TX 78006
Tommy B.
Job Details: 12/31/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS Customer stated that the unit is not in disrepair.
Near San Antonio, TX 78232
Devon F.
Job Details: 12/31/2019
DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit not starting upon arrival tech tested unit unit works fine called tech line they suggested I swap the terminal leads L1 and L2 to possibly eliminate line noise file number 7726392179 unit is operating as designed for now.
Near Atascosa, TX 78002
Jesus C.
Job Details: 12/31/2019
RANGE WHIRLPOOL n/a Model and serial tag not on unit. Customer has receipt with only model number. Called partner team. Cannot service unit until serial and model have been confirmed.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/31/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 JK SR# 7726760553. Reset computer. Tested fan settings in component activation mode. Verified proper function. Issue is resolved.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/31/2019
RANGE AMANA AER6303MFS2 "Issue stated by customer: range not operating on bake or broil. Voltage tests good, unit would not bake or broil in diagnostic mode. Ordering parts.; ordrng 1 WP3196548 (FUSE)"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDPE234GPS0 "customer complaint was unit has rust inside washer door called tech line they suggested warm water, 2 refresh tablets, and eraser sponge to clean spots. Unit is operating as designed. File number 7726499151"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/31/2019
RANGE KITCHENAID KFED500ESS03 The cooktop surface seems to be warping and chipping. Also the left front element is intermittently failing. Will order and return to replace parts; ordrng 1 W10780927 (cooktop) and 1 W11101459 (elmnt-surf)
Near Boerne, TX 78006
Tommy B.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW8040DW Customer stated that the unit is making a squealing noise during beginning of cycle. This was observed via video taken by customer. Ran diagnostics and revealed error codes F0E4 F0E3 F2E1. Could not remove agitator for inspection of gearcase or between tubs. Suspension is weak in rear two sections. Could not duplicate sounds in manual or automatic test cycle. Ran normal cycle with full load of towels and blankets in an attempt to recreate issue.; ordrng 1 W11130356 (suspension)
Near Converse, TX 78109
Jim G.
Job Details: 12/31/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Dispenser was not tightened sufficiently. Tightened the 3/16 bolts. Issue resolved
Near San Antonio, TX 78216
Devon F.
Job Details: 12/31/2019
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit unit would not start ordering new start switch to resolve issue.; ordrng 1 WPW10446920 (switch-pts)
Near Floresville, TX 78114
S. L.
Job Details: 12/31/2019
WASHER MAYTAG MHW6630HW0 Found F8E1 error code and and F5 E1 ran automatic service cycle cleared errors code never came back reset ACU. All operations normal advised customer to monitor unit. If issue comes back order ACU W11329039 .
Near Universal City, TX 78148
Jim G.
Job Details: 12/31/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51ES4EB01 Kevin SR# 7726763643Determined a blown/broken lower oven baking element . Thermal fuse and control must also be replaced as per techline. ; ordrng 1 W10745723 (conversion element) and 1 W10807576 (cntrl-elec) and 1 W11025102 (fuse-thrml)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/31/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Issue stated by customer: dishwasher controls working intermittently, dispenser not dropping soap pod. Ordering control and console.; ordrng 1 W10849486 (console) and 1 W10906428 (cntrl-elec)"
Near San Antonio, TX 78211
Ezequiel V.
Job Details: 12/31/2019
WASHER AMANA NTW4516FW2 Checked basket found large chip took 2 snapshots. Ordering new basket; ordrng 1 W10554251 (spin basket)
Near , TX 78253
Jesus C.
Job Details: 12/31/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 UI not responding. UI just has dim backlight on. Will need to replace UI. ; ordrng 1 W11107237
Near Floresville, TX 78114
S. L.
Job Details: 12/31/2019
WASHER AMANA NTW4516FW3 Found relay on ACU opening and closing sporadically unit needs new control rescheduling 1/3.; ordrng 1 W11170317 (CONTROL)
Near San Antonio, TX 78253
Christian G.
Job Details: 12/31/2019
RANGE WHIRLPOOL WFG540H0ES1 "Issue stated by customer: oven does not go into bake or broil, only beeps and shuts off. Found F3E1 error code. Replaced oven sensor, did not resolve issue. Put old sensor back and replaced control. Oven bake/broil functions worked as intended after control install."
Near Castroville, TX 78009
Jesus C.
Job Details: 12/31/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 UI not responding. Will work intermittently. Has ghost light issue. Will order new UI. ; ordrng 1 W10871563 (panl-cntrl)
Near Lakehills, TX 78063
Richard G.
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW92HEFC0 "Customer complaint is that the washer will drop the fabric softener into the washer first and never dispenses the detergent. Also states that the unit leaks from under the door. Ran unit through diagnostics and found no error codes. Unit passed all automatic test steps. Called techline, spoke with Mike, states that the customer is likely overfilling the fabric softener, slamming the door too hard (causing the dispenser to go into a siphoning effect) or has the machine tilted backwards. The unit is not tilted back, and customer states she does not slam the door or overfill the fabric softener. There is nothing to repair on the unit. Customer does not agree with the information given and will call Asurion and Whirlpool customer service. SR#7726769521"
Near San Antonio, TX 78251
Richard G.
Job Details: 12/31/2019
DRYER AMANA NED4655EW1 Customer complaint is that he heard a loud pop then the dryer would hum when the pts was pushed but nothing more. Found belt wrapped around drive motor. Removed belt and replaced with new belt from truck stock. Tested to complete. Unit is good to go.; used 1 4392065 (REPAIR-DRYER) from stock
Near Stockdale, TX 78160
S. L.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Shutoff arm extension had got pushed to where ice maker never finished harvest by ice cube corrected this and bent shut off arm to prevent further issues found fill tube had frozen due to this defrosted fill tube tested all operations normal.
Near Stockdale, TX 78160
S. L.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced failed motor with bent pulley found unit still off balanced insected top of tub impeller stuck to basket , by spinning basket with hand found off sides as spinning even when level ,gear case and washplate will need to be replaced to correct issue spoke to NR and he said order basket too.; ordrng 1 W10006481 (gearcase) and 1 W10609476 (washplate) and 1 W10752719 (basket)"
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 12/31/2019
WASHER MAYTAG MVWC465HW2 Replaced control board ran calibration and diagnostics no issues. No error codes found during testing. Ran cycle no issues found. Job complete.
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 12/31/2019
RANGE WHIRLPOOL AGR5330BAW3 Checked range found control board not powering on. Checked voltage at wall good voltage. Checked voltage going to board good readings. Ordering new board.; ordrng 1 W10556707 (cntrl-elec)
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 12/31/2019
DRYER AMANA NED4655EW1 Checked dryer found thermal cut off intermittent. Checked voltage good voltage to dryer. Ordering thermal cut off and fuse.; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off)
Near San Antonio, TX 78261
L
Job Details: 12/31/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Order wrong part. Ordering the right part. ; ordrng 1 W10833365 (brkt-cntrl) and 1 W10849829 (cntrl-elec)
Near Stockdale, TX 78160
S. L.
Job Details: 12/31/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 Found unit back flowing with drain water installed correctly found bad check valve on drain ordering check valve.; ordrng 1 WPW10545278 (hose-drain)
Near San Antonio, TX 78257
Tommy B.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Customer stated that the issue is that the unit is not making ice. Found issue to be ice obstructing the fill tube. Removed fill tube from back and cleared ice. Manually tested icemaker and unit is testing good now with no further issue.
Near La Vernia, TX 78121
S. L.
Job Details: 12/31/2019
RANGE JENN-AIR JGRP536HL00 "Found both rear igniters shorting under cooktop ordering both ignitors rescheduling last appt, 1/13.; ordrng 1 W11238756 (IGNITER ) and 1 W11238757 (IGNITOR )"
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/31/2019
WASHER MAYTAG MVWB835DC4 Upon arrival. Ran diagnostics on unit. No error codes given. Recalibrated unit. No further issues at this time. Unit is functioning as designed. Yes to survey and leave behind.
Near Boerne, TX 78006
Tommy B.
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW75HEFW0 Previous tech did not arrange for helper tech to complete job. Requesting ticket for help protect and rescheduling customer.; schdld next appmnt for 1/2 THU !
Near Terrell Hills, TX 78209
Jim G.
Job Details: 12/31/2019
DRYER MAYTAG MED8100DW0 Customer did not need venting. Not repair was needed.
Near San Antonio, TX 78252
Jesus C.
Job Details: 12/31/2019
MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 Customer does not want to continue with repairs.
Near San Antonio, TX 78229
L
Job Details: 12/31/2019
WASHER MAYTAG MVWC415EW1 Issue water leaking from washer. Found valve outlet to be stripped not letting water hose attached right. Replace valve checked for any leaks. No leaks. Calibrated unit. Collected. Service fee plus labor and parts. Job complete. ; used 1 W11210459 (VALVE) from stock
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL GD5SHAXNB01 Checked refrigerator. Unit not defrosting had frost build up in freezer compartment. Also ice bin is coming dislodged. Ordered replacements. Rescheduled 1/3 Customer needs morning appointment. Collected 113.66 for service call ; ordrng 1 2162404 (FAN MOTOR) and 1 2169142 (FAN BLADE) and 1 2198573 (ICE BIN) and 1 2310114 (EVAP FAN HARNESS)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer declined repair at this time.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/31/2019
WASHER [UIS # 41530] n/a Swapped control. Issues resolved.
Near San Antonio, TX 78247
Devon F.
Job Details: 12/31/2019
MW-HOOD COMBO WHIRLPOOL WMH32519FS0 "Customer complaint was smell burning from unit, took unit down tested transformer part passed tested unit microswitches parts failed ordering all microswitches to resolve issue.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Near San Antonio, TX 78253
Christian G.
Job Details: 12/31/2019
RANGE AMANA AER6303MFS2 "Issue stated by customer: range not operating on bake or broil. Voltage tests good, unit would not bake or broil in diagnostic mode. Ordering parts.; ordrng 1 WP3196548 (FUSE)"
Near San Antonio, TX 78258
Tommy B.
Job Details: 12/31/2019
OVEN ELECTRIC (D KITCHENAID KODE300ESS04 Called techline spoke to Butch. SR7726654147
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced Tub seal ran normal wash cycle no issues with water leaking. No error codes found during testing. Ran calibration cycle due to tub being replaced. Job complete.
Near Corpus Christi, TX 78411
John L.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW7000DW4
Near Premont, TX 78375
Adam
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2
Near Corpus Christi, TX 78410
Adam
Job Details: 12/31/2019
DRYER MAYTAG MEDC465HW0
Near Robstown, TX 78380
Adam
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4616FW2
Near Corpus Christi, TX 78408
Adam
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Robstown, TX 78380
Adam
Job Details: 12/31/2019
WASHER MAYTAG MVWB865GW0
Near CTY BY THE SE, TX 78336
John L.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Near Aransas Pass, TX 78336
John L.
Job Details: 12/31/2019
RANGE WHIRLPOOL WFE505W0HB2
Near Aransas Pass, TX 78336
John L.
Job Details: 12/31/2019
DRYER MAYTAG MEDC465HW0
Near Seadrift, TX 77983
John L.
Job Details: 12/31/2019
RANGE JENN-AIR JGRP548HL00
Near Rockport, TX 78382
John L.
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW6620HW0
Near Kingsville, TX 78363
Adam
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2
Near Corpus Christi, TX 78413
Adam
Job Details: 12/31/2019
WASHER MAYTAG MVWB865GW0
Near Max Meadows, VA 24360
Uriah B.
Job Details: 12/31/2019
WASHER MAYTAG MHW5630HC0 F8e1F5e2F0e2Found hot and cold lines switched. Switched supply. All checks ok.
Near Portland, TX 78374
John L.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW8040DW
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/31/2019
RANGE AMANA AER6303MFB2 Replaced both side panels. Leveled back feet. All checks ok. ; pckd up 1 WPW10162245 (panel-side)
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 The ice bin isn’t dispensing the ice correctly. Will order and replace the ice bin. ; ordrng 1 W11185686 (ice-contnr)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2019
COOKTOP WHIRLPOOL WEEA25H0HZ1 Replaced console and control board. All checks ok.
Near Salem, VA 24153
Chris S.
Job Details: 12/31/2019
LAUNDRY MAYTAG MVWB835DW4 The lid is broken at the lower left hand corner. ; ordrng 1 W11259006 (lid)
Near Roanoke, VA 24014
Chris S.
Job Details: 12/31/2019
RANGE AMANA AOCS3040SS The door latch is no longer working correctly. The part is no longer available. Customer will see if they can get a working latch and have us install it. Y0309430
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/31/2019
WASHER MAYTAG MVWB865GW0 F6E2F2E1Getting proper voltage to the control. Diagnostic LED flashing properly. ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2019
19'' KITCHENAID KDFE104HPS0 I installed the pump and motor. I ran a diagnostic cycle and found no error codes. All operations check ok. ; pckd up 1 FSPW11085683 (PUMP MOTOR)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2019
RANGE KITCHENAID KSEG700ESS3 I installed the fan and checked operation. All operations check ok.
Near Elliston, VA 24087
Uriah B.
Job Details: 12/31/2019
WASHER MAYTAG MVWB765FW3 F6e2Needs UI console. Needs control board. Will order control board as well. W11135391. Console. UI W11195970. Control board. ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Hollins, VA 24019
Chris S.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 The washer basket seems to have a wobble to it that isn’t normal. If we repair the unit we will replace the gearcase and basket. Lowe’s may replace the washer. ; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase)
Near Daleville, VA 24083
Chris S.
Job Details: 12/31/2019
WASHER MAYTAG MVWB865GW0 The UI is working intermittently. Will replace the UI ; ordrng 1 W11135391 (console)
Near Elliston, VA 24087
Uriah B.
Job Details: 12/31/2019
DRYER MAYTAG MEDX655DW1 May need blower wheel. May need repair kit. May need drum. Cx needs to verify if unit is under warranty. ; schdld next appmnt for 1/6 MON !
Near Elliston, VA 24087
Uriah B.
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 Needs control and actuator. Control getting power. ; ordrng 1 W10913953 (actuator) and 1 W11170319 (cntrl-elec)
Near Little Rock, AR 72204
Doug M.
Job Details: 12/31/2019
N/A N/A n/a "Inspected unit for leaking in to fresh food section from freezer found ice build up in and under evaporator tray due to clogged drain,removed ice cleared drain,tested unit operation checks ok"
Near Little Rock, AR 72207
Doug M.
Job Details: 12/31/2019
RANGE KITCHENAID KESC300BBL "Inspected unit for oven not heating, tested incoming voltage checked ok,tested bake element for resistance checked ok,tested broil found broil element only center of element getting hot,found bake element on oven control shorted not sending power to element,diagnosed to need oven control 3191107, found part is discontinued ,customer will buy new"
Near Little Rock, AR 72204
Doug M.
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Inspected unit for burning smell,found soil on heater causing smell,cleaned soli,performed service diagnostics found no error codes,performed auto test,verified normal operation unit checks ok"
Near Little Rock, AR 72206
Doug M.
Job Details: 12/31/2019
LAUNDRY AMANA NTW4516FW1 "Inspected unit for not running,performed service diagnostics found f7e6 error code,found run capacitor top popped up causing loss of contact,diagnosed to need capacitor ; ordrng 1 W11158830 (capacitor)"
Near Conway, AR 72034
Doug M.
Job Details: 12/31/2019
OVEN KITCHENAID KSEG950ESS2 "Inspected unit for f8e0 error code cooling fan fault, replaced blower tested unit operation checks ok ; pckd up 1 W11107275 (fan-blwr)"
Near La Vernia, TX 78121
S. L.
Job Details: 12/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed ice bin replaced auger motor tested all operations normal advised of survey and paper.
Near Floresville, TX 78114
S. L.
Job Details: 12/30/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Removed console replaced UI tested found error for ACU still present replaced ACU no errors set wifi and time and time and date advised customer of update through wifi all operations normal advised of survey and paper.
Near Comfort, TX 78013
Tommy B.
Job Details: 12/30/2019
RANGE JENN-AIR JJW2430DP01 Part ordered by Jenn Air was a W11087460. Parts list called for a W11236887. Difference in console is cosmetic (no stainless trim). Customer to contact Jenn Air with regards to parts. Unit testing good now.
Near Comfort, TX 78013
Tommy B.
Job Details: 12/30/2019
WASHER MAYTAG MVWB865GW0 Swapped out control and consult to resolve unit cycling issues. Ran automatic test cycle and unit past all functions. No further issues at this time.