Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1828 customer reviews

Micheal G.

Micheal G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint no cool. Unit is room temperature, compressor is running at 2.9 ramps. Can hear a rattle in compressor ; schdld next appmnt for 9/10 THU !"

Near Salem Heights Dr, Benton, AR 72019
Micheal G.

Micheal G.

FREEZER WHIRLPOOL WZF34X20DW01 "Customer complaint loud noise. Unit is in their living space, explained that the noise it is making are normal"

Near Sands Rd, Malvern, AR 72104
Adam H.

Adam H.

RANGE WHIRLPOOL ACR4303MFS4 Install components tested unit issue resolved

Near Saratoga Blvd, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER WHIRLPOOL CAE2745FQ1 Installed all components calibrated unit ran verification cycle issue resolved

Near On The Beach Dr, Port Aransas, TX 78373
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Customer complaint of dryer not responding lost power. Manufacturing date puts product from 2018 but customer has receipt showing purchase date of 6/8/20. Pictures in SD-QuickPic. Inspection of unit shows dryer not receiving correct voltage. Customer states they have stove and dryer running from the same breaker. Advise customer that is not what is required for unit to run correctly will need to contact professional electrician to resolve issue. Issue resolved

Near S Lamont St, Aransas Pass, TX 78336
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Lint blowing in back of the dryer per customer. Pulled the dryer out and the dryer hose had broken loose from the outside vent which is damaged. The customer had a new one to install, advised we don’t do that. I was able to insert the hose into the old one, turned appliance on, getting good airflow coming out the vent, the appliance is working normal"

Near Valley Vista Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "Leaking from dispenser area per customer. Installed new dispenser, ran inlet valve no leaks on all the hoses or dispenser, the appliance is working normal"

Near Wearden Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT318FZDM "The fan is blowing normal, the RC is cool but not getting airflow from air vents due to the vents in the freezer, they are frozen because they were being blocked. Advised the customer the best way to solve the issue is to unplug the appliance allow it to completely defrost due to ice build up. Also advised to rearrange the items in the freezer to prevent vents from being blocked allowing airflow , the appliance is working normal"

Near Fillmore Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER ROPER RTW4516FW2 "Not filling with water per customer. The final spin light was blinking on arrival, held for 3 seconds and it shut off, no error codes. Tested the inlet valve, the hot water was off due to a leak on the house water valve. Turned the valve on, the inlet valve is working properly, calibrated and performed a diagnostics test, completed with no issues or error codes. Advised the customer the appliance is preset to a certain temperature, if it’s too cold it will call for hot water, which can cause an issue, appliance is working normal"

Near Pine St, Victoria, TX 77901
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "Vibrating, shaking per customer. Tested the appliance manually on on different settings, all is working normal, no vibration or shaking. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near E Santa Rosa St, Victoria, TX 77901
Adam H.

Adam H.

RANGE AMANA ACR4303MFB3 Install component tested unit issue result

Near N McCampbell St, Aransas Pass, TX 78336
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFC302ESS02 Install components tested unit issue resolved. I did advise customer of a 24 hour wait. Before unit comes back to temperature also to discard the first two or three batches of ice. Issue resolved

Near Fulton Beach Rd, Rockport, TX 78382
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "The appliance isn’t cooling, it’s about 68 degrees, found the evaporator was froze up and fan not blowing, ordered evaporator fan and thermistor.; ordrng 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)"

Near Fillmore Ave, Victoria, TX 77901
Adam H.

Adam H.

OVEN WHIRLPOOL WOS31ES0JS00 Install components tested unit issue resolved

Near Oakdale Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHB04 "The appliance is cooling but not dispensing water or making ice. Temperatures were 30 degrees in the FC and 48 degrees in the RC, the fan isn’t blowing, checked water dispenser, not dispensing water but the inlet valve is engaging, tested ice maker, it is rotating and calling for water. Ordered evaporator fan and inlet valve.; ordrng 1 WP2315549 (evap fan motor) and 1 WPW10179146 (valve-inlt)"

Near Bumpy Rd, Inez, TX 77968
Adam H.

Adam H.

OVEN WHIRLPOOL WOS31ES0JS00 Install components tested unit issue resolved

Near Oakdale Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT970SAHW0 Call customer while in route to location customer They won’t be home in time for appointments would like to reschedule for the 17th.; schdld next appmnt for 9/17 THU !

Near Co Rd 38, Robstown, TX 78380
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSC703HPS00 "The RC not cooling per customer. The evaporator fan is working, defrosted the best I could , didn’t want to damage the foam. The customer will defrost the appliance, ordered thermistor and rescheduled customer ; ordrng 1 W10316760 (thermistor)"

Near Victoria, TX 77904
Adam H.

Adam H.

RANGE WHIRLPOOL WFE540H0AS0 Install components tested unit issue resolved

Near County Rd 26A, Corpus Christi, TX 78415
Michael R.

Michael R.

FREEZER MAYTAG OOOOOOOO "Called and spoke with customer, he said the freezer started working again, said they had canceled the order over the weekend"

Near Moore Ave, Portland, TX 78374
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "No power to the appliance, switch is good and, changed out the thermal fuse, didn’t solve the issues, ordered motor and rescheduled customer ; ordrng 1 279827 (motor!dryer), used 1 WP3392519 (FUSE) from stock"

Near Waida Rd, Victoria, TX 77905
Michael R.

Michael R.

FREEZER MAYTAG MZF34X16DW04 "Not cooling per customer. The evaporator was frozen again, fan working normal. The sealed system tech JL replaced the compressor and installed a dye drier as well as the control, heater and thermistor, no visual leaks with UV light. Called and spoke with Ed at whirlpool tech line SR7728757025 advised to check the thermistor; ordrng 1 WPW10383615 (thermistor)"

Near Voss Ave, Odem, TX 78370
Michael R.

Michael R.

DRYER MAYTAG MED6230HW0 "Dryer not operating per customer. No error codes, the appliance is working normal, she wasn’t sure how to navigate the appliance, showed customer how to navigate and said she would need to experiment on what works best."

Near Bay Landing Dr, Portland, TX 78374
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Not making ice per customer. Tested ice maker, it harvesting properly and calling for water but not receiving it, the water dispenser is working normal, ordered inlet valve and rescheduled the customer ; ordrng 1 WPW10179146 (valve-inlt)"

Near Cloyde St, Corpus Christi, TX 78404
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Inspection of unit show adjusters for upper rack in poor condition one wheel on left side has snapped out of housing right side looks like it’s about to start falling apart as well. Ordering housing adjuster positioner cover and adjuster to resolve issue. Job will require authorization.; rqstng P&A on 1 W10195372 (housing) and 1 W10195373 (housing) and 2 W10195839 (adjuster)s and 4 W10195840 (positioner)s and 2 W10250162 (cover)s and 2 W10350375 (adjuster)s

Near Valley View Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Sr#7728755004. Called Tech line to inquire about part received. Part numbers match but physical description of part does not match light bulb that was removed from unit. Tech line states light is screw in lightbulb which is what I received and part numbers match but physical Bulb that was removed from unit is a fuse style lightbulb plug in just pressed into place no twisting or turning of Bulb. Tech line instruct me to call distributor to try to research part. Distributor states he will need model serial number of unit and brief description. Send email to a Mike knotts at marcone with description and issue I am having with unit after phone conversation. Supplied. Model serial number of unit and description of issue I was having. Contact customer to reschedule appointments. Have not scheduled return date pending research.; saved tckt

Near FM 2044, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ "Inspection of unit shows icemaker not always reaching harvest point. Also volume of water in ice tray very low. Replace valves and icemaker to resolve issue. Job will require authorization; rqstng P&A on 1 W10341320 (inlet valve) and 1 W10498992 (valve,inlet) and 1 W11130444 (icemaker)"

Near Otis St, Kingsville, TX 78363
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WFE550S0HZ1 "Installed door hinge, the door is opening and closing properly"

Near Rustic Oak St, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Installed evaporator and components, vacuumed sealed system and was holding vacuum. Recharge system to normal operating pressures, pressures are holding and unit is cooling. Issue has been resolved on this unit."

Near Annapolis Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER AMANA NTW4516FW0 "Spin cycle not working properly, clothes too wet when done per customer. No error codes, tested all the functions manually, all is working normal, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal."

Near Derry Dr, Corpus Christi, TX 78408
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows several error codes oversize load water temperature failure and long fill. Replace water valve to resolve issue. Calibrated unit ran verification cycle issue resolved also instructed customer on proper load and soap distribution.

Near E Shaeffer St, San Diego, TX 78384
John L.

John L.

DRYER AMANA NED4655EW1 "Install timer, issue has been resolved."

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

DRYER AMANA NED4655EW1 "Long dry time per customer. Turned the appliance on and it was heating properly, removed the vent hose, it was clogged with lint, cleaned out real good, put hose back in place, the vent goes through attic to roof, advised maintenance would need to get on top of the roof to confirm good airflow, the appliance is heating and working normal"

Near CORP CHRISTI, TX 78408
John L.

John L.

RANGE JENN-AIR JGS9900CDF00 "Inspected unit, igniter heads on burner heads damaged and worn causing igniters not to arc properly also burner heads have issues, Planes do not come out evenly due to burner has having chips and other issues. Explain to customer that I only have labor cost coverage and parts need it will be have to be out of pocket for customer. Customer will contact Warranty provider as unit should be fully covered. Will have parts on order on hold until proper authorization is required from Genaire.7505P305-60 (left rear burner)7505P349-60 (left front burner)7432P121-60 (X2 igniters); saved tckt"

Near Shasta Ln, Corpus Christi, TX 78415
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows good voltage and excellent airflow also timer not advancing. Replace timer and thermostats to resolve issue; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977767 (thermostat 221 deg) and 1 W10185982 (timer) and 1 W10724237 (element) and 1 W10900067 (cutoff-tml)

Near W Bennett St, Falfurrias, TX 78355
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "The ice maker not making ice per customer. Found the arm had fallen off, customer said he was having problems before that happened. Pulled out the ice maker out and there was a block of ice where the water comes in causing the issue, defrosted the ice with water, put back in place and tested the ice maker, the ice maker is rotating properly and calling for water, ice maker working normal.

Near Granite Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC704FPS03 "Inspected unit, found issue with freezer gasket. Lower half of freezer gasket has damage and allowing air to enter unit causing freezer section to frost. Also slides to freezer drawer sticking and do not roll smoothly will need to replace to resolve this issue. Dispenser ice door not sealing properly, this is allowing air to enter ice been causing leakage and frosting in container. Replace these parts to resolve this issue.; ordrng 1 W10696704 (door-ice) and 1 W10795843 (bracket) and 1 W10795847 (bracket) and 1 W10868406 (gasket-dor) and 1 W10889223 (pad)"

Near Briecesco Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Makes ice intermittently per customer. Took cover off of ice maker, the timer was stuck, jump started it and it called for water and reached home, tested again, got stuck, installed new ice maker, tested it, it’s rotating properly and calling for water, ice maker and appliance are working normal"

Near Pharaoh Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Install components tested unit issue resolved.

Near Farm to Market 430, Encino, TX 78353
John L.

John L.

WINE COOLER KITCHENAID KUBR204ESB00 "Customer showed video I’ll put unit was doing and the sound it was making. Sounds are of a bad compressor, Compressor has rough start up. Noise eventually winds down after compressor has ran for a while. Will need to replace compressor to resolve this issue.; ordrng 1 W10780362 (compressor)"

Near Hide Away Dr, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW2 Inspection of unit shows error code for Long fill .Physically testing unit shows inner drain hose has leak customer has tried to address this issue several times on his own but states rodents keep chewing holes in the hose. Warranty has been voided for two reasons number one customer admits to doing on repairs on unit number two rodent infestation. I did inform customer unfortunately that this would void his warranty customer understands made our apologies. Issue resolved

Near SW 10th St, Premont, TX 78375
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Inspected unit, found as unit ran compressor noise would gradually build up then unit sealed system starts to gargle loudly then noise drops off. Issue with compressor. Will need to replace to resolve this issue. Customer wanted to note that top of refrigerator is not flat and is bowed. This is a cosmetic issue and does not affect refrigerator performance in any way.; ordrng 1 W11267620 (COMPRESSOR )"

Near Access Rd 1-A, Port Aransas, TX 78373
Michael R.

Michael R.

WASHER MAYTAG MHW6630HW0 "Washer leaking from underneath per customer. F0E5, F8E1, off balance load/long fill, cleared error codes, filled tub with water 1-3, the inlet valve is working normal, drained the water and it came up the house drain line, the drain line is clogged up, the appliance is working normal. Advised the customer she would need a plumber to correct the problem."

Near Espana Dr, Portland, TX 78374
John L.

John L.

MICROWAVE KITCHENAID KOCE500ESS09 "Installed inverter, appliance manager, and harness. Tested after components were installed, unit is now functioning without errors. Issue has been resolved."

Near Sea Shell Shores, Rockport, TX 78382
Michael R.

Michael R.

DRYER ROPER RED4516FW "Making a loud noise per customer. Turned appliance on and it was making a loud noise, lifted up lid and saw the belt was about to break in 2. Removed front panel and drum and installed a dryer kit, turned appliance on, still making loud noise, removed back panel and blower cover, no obstruction, put cover and panel back in place and removed the front panel again, the drum is turning normal, checked the front panel that inserts to the drum and found 2 screws that were caught inside the the insulation, removed s Rees and put appliance back together, the appliance is no longer making the noise and working normal.; used 1 4392065 (DRYER KIT) from stock"

Near Mundine Rd, Aransas Pass, TX 78336
Adam H.

Adam H.

DRYER MAYTAG MEDB835DC4 Sr# 7728640044. Customers calling for the third time with the same issue. Last time contacted tech line tech line advised to adjust the feet on unit because it sounds like it could possibly be rub/vibration of the unit I guess it’s self. Tech line advised adjusting feet or applying foam tape to unit. Adjusted feet and noise issue was resolved almost immediately. Issue resolved. Back at customers location because complaint of same issue call tech line to troubleshoot situation tech line supply me with a part number for foam tape to apply to unit in certain locations. SR number that was given is the same as previous call. SR number above.; ordrng 1 wp9780939 (gaskt-cktp)

Near SW 9th St, Premont, TX 78375
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit is out of warranty customer does not wish to pay for diagnosis or repairs

Near W A Ave, Kingsville, TX 78363
Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGB1 "Customer says the rinse aid isn’t being used up. Previously changed out dispenser. Called and spoke with Chris at whirlpool tech line SR 7728718308 and told him I was there for the same reason and asked if I needed to change out the control. He said it was working as designed, it would take a couple of months before the rinse aide is used up or maybe a month if used everyday, it only puts out a couple of drops each wash, the appliance is working normal, no error codes."

Near Stevenson Rd, Victoria, TX 77905
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH31017HS2 "Installed diode, the appliance is heating and working normal"

Near Brushy Creek, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Before work begin on unit I did confirm with Melissa in the office that information provided was enough for our company and whirlpool for billing to work out correctly. Melissa said good to go information should be efficient according to Amanda. Installed component calibrated unit ran verification cycle issue resolved

Near E Johnston Ave, Kingsville, TX 78363
Adam H.

Adam H.

DRYER WHIRLPOOL WED4616FW0 Installed components tested unit issue resolved. Advise customer because the poor condition of power cord that it should be replaced. Issue resolved

Near N County Rd 1016, Kingsville, TX 78363
Michael R.

Michael R.

RANGE MAYTAG MER6600FZ2 "Installed both hinges, the door and appliance are working normal"

Near E Locust Ave, Victoria, TX 77901
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Inspection and dryer shows good voltage and hitting temperatures correctly. Customer was having issue with exhaust hose from unit to wall as well as why builder put exhaust out the roof. Level unit and advise customer on exhaust hose needed As well as installation. Issue resolved

Near FM 70, Bishop, TX 78343
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Install components, recalibrated unit after installation. Issue has been resolved."

Near Cavalry Rd, Victoria, TX 77905
John L.

John L.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Inspected unit found issues in rear of unit, solder wheels on unit I visibly failed, install dryer and resoldered welds That showed signs of leakage. Vacuumed unit, unit holding vacuum. Charged unit, unit is now cooling and is holding charge. Issue has been resolved."

Near Wood Bridge St, Victoria, TX 77904
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADB7 "Inspected unit, ran diagnostics. Pulled one error code, F2 E1 Stuckey. After further investigation, call Richie to be with control board. Will need to replace to resolve.; ordrng 1 W10834738 (cntrl-elec)"

Near Avenue C, Corpus Christi, TX 78410
John L.

John L.

DISHWASHER KITCHENAID KDTM404KPS0 "When installing new panel found that New panel was dented, will need to reorder panel to resolve this issue.; ordrng 1 W11233283 (PANEL)"

Near S Leona St, Orange Grove, TX 78372
Adam H.

Adam H.

RANGE WHIRLPOOL WFE515S0JS0 Customer called because there is damage to stove. Arrived at location there is a large crack in pieces missing from top of vents on stove door as well as large bend or deformation in top left corner of cooktop. Unfortunately these two issues alone would fall under cosmetic and customer is unable to supply proper documentation showing affective residency date. I provided customer with contact information for our office and informed him that when he can supply proper documentation we would order parts and set up an appointment date. Following are part numbers for components needed. Cooktop W11034830. Trim top W11241393.

Near Co Rd 440, Alice, TX 78332
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW0 "Wet clothes, not spinning per customer. F5E1,F8E1, cleared error codes, tested the drain pump, the drain pump can barely be heard and not draining the water. Removed water from tub with a shop vac, replaced drain pump from truck stock. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal ; used 1 W10876600 (PUMP) from stock"

Near E Water St, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB835DC2 "Not filling with water per customer. F5E2, F2E1, cleared error codes. Tested the inlet valve and lid lock on manual test, working normal, performed key encoder test, no locked keys. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near Linda Dr, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWX655DW2 "F2E1 stuck keyF3E1 pressure system faultF1E1 main control faultInstalled components, issues remain and new issues occurred. Called Techline spoke with Kathy explained issues with unit and what has been done. Ran tests as techline needed. Techline advised to run a normal cycle and if issue remains to call back and report, as unit will be reported. Called Techline back as issue still remains and spoke with Scott, Explained to take line when it happened. Scott at Tech line has informed me there are no previous notes on this unit. Explain to take loan had just finished talking to Kathy at Techline and Kathy should’ve taken notes of what has been done. Tech line is unsure what happened to previous notes and had me run more tests on unit. Tech line determined that switch is on unit will need to be replaced as they may be possible cause of issues. Will order parts necessary for this repair. Expedite parts if possible#7728721570; ordrng 2 W10584420 (switch-cyc)s and 1

Near County Rd 360, Mathis, TX 78368
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW3 "Making a clunking noise per customer. No error codes, manually tested agitation and spin cycles, sounds normal. Calibrated and performed a diagnostics test, completed with no issues or error codes, no abnormal noises, unable to duplicate the noise the customer is talking about, customer didn’t hear the noise through all the tests."

Near FM 616, Palacios, TX 77465
John L.

John L.

DISHWASHER MAYTAG MDB8959SFZ "Inspected units, contractor have broken. Replaced tracks on unit, issue has been resolved."

Near Eleventh St, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Customer complaint of unit not spinning or draining. Physical inspection of unit shows customer has drain hose laying flat to the ground then rising about 2 feet into a drain spout not allowing for air gap or back pressure for drain pump. Advise customer he would have to readdress his draining options referred customer back to installation page for exact details. Testing drain pump shows motor burnt out not responding will need to replace. Order and drain pump to resolve issue.; ordrng 1 W10775446 (pump-water)

Near Devon Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is draining and working normal"

Near James St, Refugio, TX 78377
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Customer complaints of ice continuously falling from dispenser. Replace ice bin and separator to resolve issue. Further inspection of unit shows large gap on refrigerator door. Tried to heat treat seal but would not cover the distance. Door has slight work or bend. Replaced Refrigerator door to resolve issue. Have set return date for two months out so customer will have contact with company and possible sooner delivery.; ordrng 1 W10884773 (nameplate) and 1 W10912126 (dor-fip) and 1 W11355295 (Separator) and 1 W11420391 (ICE BEN)

Near Gonzales St, Robstown, TX 78380
Michael R.

Michael R.

WASHER WHIRLPOOL MVWC415EW2 "F0E4 error code, cleared error code, hoses are hooked up correctly. Saw the wet spot, looked underneath and saw it was oil from the gearcase. Unable to remove the wash plate, the basket is wobbly, Ordered parts to resolve issue ; rqstng P&A on 1 W10521298 (spin basket) and 1 W10721967 (drive pulley) and 1 W10846191 (washplate) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10550173 (cover pulley)"

Near Navidad St, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB750WR1 Inspection of unit shows error code F32. Comes back as long drain. When plugging in unit drain pump automatically starts running and will not shut off unless unplug.

Near E 6th St, Alice, TX 78332
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "The selections on the knob not working normal. F0E3, F2E1, cleared error codes, performed keypad test and one of the settings on the knob isn’t working properly. Calibrated and performed a diagnostics test, completed with no issues or error codes, retested the key encoder test, the soak key isn’t responding, still not working properly, ordered console to resolve the issue ; ordrng 1 W11112656 (console)"

Near Swan Dr, Victoria, TX 77901
John L.

John L.

ICEMAKER KITCHENAID KUIX505ESS2 "Inspected unit, icemaker it’s timing out during a cycle before making it making a complete sheet of ice. Also sensor for heat pump is rusted out, this is allowing keep pump to stay on longer than should the smelting whatever seat of ice is being made. Also water valve on icemaker is filling slowly, Will need to replace valve to resolve this issue. Valve shows out of stock at Macon. Customer would like control board and wire harness to be installed as soon as possible and 10 wait for valve once valve is received.; rqstng P&A on 1 W10897719 (valve) and 1 W11034363 (cntrl-elec) and 1 W11126268 (harns-pump)"

Near Sandpiper Dr, Corpus Christi, TX 78412
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 Valve leaking by. Needs valve. ; ordrng 1 W10822681 (Valve)

Near Jordan St, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW0 Found screw in front gasket. Removed screw. Checks ok.

Near Sherwood Forest Rd, Wytheville, VA 24382
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Frosted over FC evap. Needs fan and control. ; ordrng 1 W11087438 (Fan and thermistors) and 1 W10843055 (Control) and 1 WPW10248595 (Damper)

Near Hitching Post Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC465HW "Checked wiring. Reset unit. Checked errors, none found. Found unit operating as intended. ; used 1 Wp8567668 (Tie) from stock"

Near Ebb Hall Rd, Dublin, VA 24084
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced inlet valve. Checks ok.

Near Daladier Dr, Vinton, VA 24179
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replaced UI and icemaker. All checks ok.

Near Scarlet Oak Dr, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT314TFDW00 Compressor not operating. Needs compressor; ordrng 1 WPW10507886 (Compressor)

Near Draper Rd SW, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW2 "Checked wire harness connections. Checked unit for operation of water, drains, agitate, spin. Found unit operating as intended. ; used 1 Wp8567668 (Tie) from stock"

Near Blue Jay Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF331PAHS0 Found power connection not tight. Cord is plugged in under sink and has a harness spliced in at the connection to the unit. That harness was not making a good connection.

Near Bold Springs Cir, Blacksburg, VA 24060
Michael R.

Michael R.

RANGE WHIRLPOOL WFG525S0JS0 "The oven wasn’t working on bake, found the oven ignitor was bad, installed new ignitor from truck stock. The ignitor and appliance are working normal ; used 1 WP9758079 (IGNITOR) from stock"

Near Rockport, TX 78382
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "F8E1 error code, cleared error code, tested agitation cycle inlet valve, lid lock and spin cycle on manual test, all working normal, tested the tachometer and it failed. Calibrated and performed a diagnostics test, completed with no issues or error codes, retested the tachometer and it past, the appliance is working normal"

Near S 11th St, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The freezer door not sealing per customer. The freezer wasn’t closing properly, pulled the door all the way out and found the user care guide underneath not allowing the door to close, removed, the door is closing properly, still small gap in the middle, used heat gun to correct issue, defrosted the frost and wiped clean, the door is sealing properly and working normal"

Near Peerman Pl, Corpus Christi, TX 78411
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 "The ice maker wasn’t making ice per customer. Removed the the ice maker cover and saw it hadn’t reached home, there was ice stuck in the ejectors in back of the ice maker, which caused the problem. Cleared out the ice and tested the ice maker, it reached home, tested the ice maker again, it’s rotating properly and calling for water and it reached home. The ice maker and appliance are working normal"

Near Carroll Ln, Corpus Christi, TX 78411
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new seal, issue has been resolved."

Near Kamelia Ln, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT519SZDT05 "Install components, do you need held vacuum. Charged unit with refrigerant, unit is holding pressure and is cooling. Sounds or no longer coming from unit. If customer calls back for issues order following component 127400124 uv drier"

Near Blackstone Cir, Corpus Christi, TX 78414
John L.

John L.

RANGE WHIRLPOOL WFE540H0ES "Installed components, tested after installation. Both broil and bake element now powering on. Issue resolved."

Near Holland Dr, Corpus Christi, TX 78418
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Installed gasket, reformed. Issues have been resolved."

Near W Cotter Ave, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows error code for over suds Manual and automatic testing of all other functions show good working order. Calibrated unit and ran verification cycle. Unit in good working order. Issue resolved

Near NW 7th St, Premont, TX 78375
Adam H.

Adam H.

RANGE WHIRLPOOL WFG381LVS1 Stove is out of warranty. Customer does not wish to continue with diagnostic or repairs.

Near Crestwood Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows lid lock failure. Also customer has video of luck trying to engage but Failing repeatedly. Manual testing of coupon it showed good function but based on video and customer complaint I felt like Reese placing lid lock was correct. Calibrated unit ran verification cycle issue resolved. I did witness customers daughter removing load of laundry from unit and it was horribly miss matched bed sheets towels pillows all in the same load. I did advise customer and instructed on correct load Add soap distribution. Issue resolved

Near Graham Rd, Corpus Christi, TX 78418
Adam H.

Adam H.

MICROWAVE KITCHENAID KMHC319ESS5 Customer concern heard popping noise when first ran unit. Inspection of unit shows no error codes and all functions work as designed. Found no issues with unit. Issue resolved

Near Julia Cir, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "The drain pump wasn’t in my bin, looks like in the notes but drain pump wasn’t ordered, ordered part and rescheduled customer for Wednesday. ; ordrng 1 W10919003 (pump-water)"

Near James St, Refugio, TX 78377
John L.

John L.

COOKTOP WHIRLPOOL WCG97US0HS00 "Inspected unit, foundation with Orifices burner heads. Replace these to resolve issue.; ordrng 1 8286813 (burner head (lr)) and 3 8286814 (burner head (rr,lf))s and 3 W10151347 (orifice (rr))s and 1 W10151362 (spud-orfce) and 1 W10611434 (burnr-head) and 1 W10652711 (spud-orfce) and 1 W10672111 (spud-orfce)"

Near Beach View, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows error codes for oversize load and stuck button. Further inspection of unit shows agitator stripped out from gear case. Also unit retaining large amount of water. Unable to separate agitator from gear case. Will need agitator gear case capacitor actuator drain pump and clutch to resolve issue. Job will require authorization. Also schedule for two count; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10727777 (pump-water) and 1 W10821990 (agitator)

Near FM 1554, Alice, TX 78332
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Inspection unit shows right light assembly not responding. Order assembly to resolve issue.; ordrng 1 W10412711 (light bulb) and 1 W10734063 (light-ind)

Near FM 2044, Alice, TX 78332
John L.

John L.

WASHER WHIRLPOOL WTW7500GC2 F0E5 off balanceF0E4 limited by water tempF0E3 overloadExplain to customer that they need to put unit onto a level surface to stop the off-balance error. Will need to replace valves to resolve limited Spin issue.; ordrng 1 W11096267 (valve)

Near Sam St, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Product still under warranty through Rent-A-Center. Inspection of unit shows huge amount of frost and ice buildup in freezer compartment very large noticeable half inch gap on bottom left side of the freezer door. Replace thermistors door slides fan motor door and door seal for freezer to resolve issue. Worth noting address for return visit will more than likely change. Have not Scheduled return date. Job would likely require to count; ordrng 1 W10383615 (thermistor,fc) and 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10438761 (thermistor,freezer) and 1 W10464673 (fan motor) and 1 W10487766 (harns-wire) and 1 W10745484 (damper) and 1 W10858419 (dor-fip)"

Near W Ligustrum Blvd, Robstown, TX 78380
John L.

John L.

REFRIGERATOR WHIRLPOOL FFHS2611LB4 "Inspected unit, valve has function. Found issue to be with Phil tube in freezer door, too busy clogged not allowing water to get through to dispenser. Also icemaker is not working. Replace tube and icemaker to resolve these issues.; ordrng 1 218976409 (tube) and 1 241798231 (ICEMAKER)"

Near Vista Dr, Odem, TX 78370
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRSF705HPS00 Checked temps and checked thermistors. All checks ok. Cx misunderstood how the unit will begin to cool. Dual evap unit. Also explained ice making process as she was concerned about ice production.

Near Stone Mill Dr, Salem, VA 24153
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDF331PAHS0 Found the lower spray arm melted and broke off its mount. ; schdld next appmnt for 9/8 TUE AM

Near Leighburn Dr, Hollins, VA 24019
Uriah B.

Uriah B.

OVEN KITCHENAID KODE500ESS04 Lower oven quickly to 325 and then long time to 350.Started upper oven at 10:05am with thermocoupleUpper oven: preheat bell at 10:17 363 10:23. 323 10:29. 379 10:34. 356 10:37. 381 10:43. 352 10:45. 382Calibrated upper oven down 20 degreesCalibrated lower oven up 10 degrees. Cx to observe.

Near Peregrine Crest Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW8500DC5 Cx had Jeffs Refrigeration come out due to nobody answered the phone.

Near Hunting Hills Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDF760SADM0 F8e1Drain sounds fine. Pump not running every time it is getting power. Needs control and sump and motor. ; ordrng 1 W10751502 (Control) and 1 WPW10671942 (Sump and motor)

Near Tinkerdale Rd, Hollins, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL ART318FFDW03 "Could not reproduce noises while into the home. Cx described a buzzing sound every once in awhile, no regularity to it. Cx to observe. Issue has been happening or months. No complaints about cooling."

Near Forest Park Blvd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDP575GW0 "Temp readings at 210, 110, 202, 108, 201, 109, 200, 107. Avg temp 155On high. 190, 123, 189, 123, 189, 122, 188, 122, 188, 123, SR7728711385. Per techline, readings on the exhaust side are actually reading above normal on low temp setting, At around 156instead of 130. Venting was just cleaned by professional. Picture of cleaning results in pictures. Washing machine is spinning out clothes well. Flexible vent is not perfectly cylindrical, but does not seem to be restricting airflow to he point of cx complaint. Techline suggested flexible venting as issue or venting itself."

Near Hollins Ct Dr, Hollins, VA 24019
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 F7e1Found belt off the pulley because of overload. Put belt back on and all checks ok. Leveled unit to ensure good spin. Cx to observe. ; used 1 Wp8567668 (Tie) from stock

Near Brandon Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 Replaced icemaker. Filled. All checks ok.

Near Mt Chestnut Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF590SAJM0 Checked operation. Reset unit. Explained drying process to cx. All checks ok. ; used 1 Wp8567668 (Tie) from stock

Near Stone Mill Dr, Salem, VA 24153
John L.

John L.

MICROWAVE WHIRLPOOL WMH31017HS6 "Install component, tested after installation. New issue has emerged, received F1E4 mw relay error. Call tech line and spoke with Butch, explained issues having with unit and what was previously done. Check line advised to jet connectors and voltage relays. While testing for voltage, unit started working again. Tech line advised that unit may have a bad connection or ACU may be bad. Checked all connectors for tight fit, did not find issue with connectors. ACU may have a bad relay, replace controller to resolve this issue.; ordrng 1 W10849829 (cntrl-elec)"

Near Callicoatte Rd, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Installed components, did not resolve issue on compressor. Tested compressor, compressor is no good and is locking up compressor will need to be replaced to resolve this issue.; ordrng 1 W11135151 (COMPRESSOR)"

Near Gollihar Rd, Corpus Christi, TX 78416
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Unit is not cooling properly. Evaporator is covered in frost, signs point to a lose of Freon. Evaporator, most likely cause of Freon lose. Will need to replace evaporator and install a dye drier to resolve issue.; ordrng 1 2188823 (evaporator) and 1 W10771114 (drier-tube)"

Near Annapolis Dr, Corpus Christi, TX 78415
John L.

John L.

DRYER WHIRLPOOL WED5100HW0 "Installed UA panel. Panel now is functioning but unit is stuck in factory Wi-Fi search. If she was with main control board, will need to replace to resolve this issue.; ordrng 1 W11400356 (CONTROL BOARD)"

Near W Young Ave, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "F7E5, F0E5, F0E2, error codes, cleared error codes, tested drain pump manually, working normal, calibrated appliance , made a loud noise, tachometer test failed, installed new actuator from truck stock, tachometer test past, bad gearcase, and hub, unable to remove the wash plate. Ordered parts to resolve issues.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator), used 1 W10913953 (ACTUATOR) from stock"

Near TX-185, Victoria, TX
Michael R.

Michael R.

DRYER MAYTAG MEDB855DC4 "F4E3, F3E2, F4E4, error codes, cleared error odes, installed new sensor leaned out lint causing airflow issues, tested appliance, it’s heating and working normal, has good airflow"

Near FM 236, Victoria, TX 77905
John L.

John L.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Installed heater, tested after installation. Heater is heating, issue has been resolved."

Near Harbor Lights Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed new inlet valve, tested ice maker, the ice maker is calling for water and working normal"

Near Diebel Dr, Victoria, TX 77905
Michael R.

Michael R.

DISHWASHER KITCHENAID KDTE334GPS0 "The duster was not the problem, the track on the left side is broken, ordered part to resolve issue ; ordrng 1 W11259785 (track) and 1 W11259786 (track)"

Near Victoria, TX 77904
John L.

John L.

WASHER WHIRLPOOL WTW5000DW1 "Install drain pump, recalibrated unit.. Tested after we calibration, issue has been resolved."

Near Retama Ave, Taft, TX 78390
John L.

John L.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed spray arm, issue resolved."

Near Ingleside, TX 78362
John L.

John L.

RANGE WHIRLPOOL WFG320M0BS3 "Installed board, tested unit after installation. Issue resolved."

Near N Rife St, Aransas Pass, TX 78336
John L.

John L.

OVEN WHIRLPOOL WOC75EC7HV03 "Installed components, tested after installation. Microwave and Oven now function. Issue has been resolved."

Near Augusta Dr, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Inspected unit, unit is freezing items in freezer. Made a few adjustments, issue resolved."

Near Bexar Ave, Victoria, TX 77901
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0HW1 "Error code F1E0, , installed new control, no error codes, preheated to350 degrees, the appliance is working normal"

Near E Mistletoe Ave, Victoria, TX 77901
Michael R.

Michael R.

RANGE WHIRLPOOL WFE550S0HZ1 "Installed right hing, the door is opening and closing properly."

Near Paisano Dr, Victoria, TX 77904
Michael R.

Michael R.

OVEN WHIRLPOOL WOD51EC7HS01 "F6E4 error code 4 different times, reset, still gives code, cleared error code Installed new ACU, turned breaker back on. No error codes, preheat oven to 350 degrees, the appliance is working normal."

Near Mead Rd, Victoria, TX 77904
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows temperatures rising to high. High limit cut off not responding. Replace thermistors and element to resolve issue. Job will need authorization; rqstng P&A on 1 3387134 (thermostat) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element) and 1 W10900067 (cutoff-tml)

Near E Shelton St, Kingsville, TX 78363
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 "Inspection of unit shows good voltage and proper temperatures but drum will not rotate blower wheel is clean and clear belt intact with a little wear but otherwise no issue problem lies with motor not turning itself over. Replace motor belt blower wheel idler pulley to resolve issue; ordrng 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10131364 (belt,drive) and 1 W10396029 (asm mtr)"

Near Farm to Market 430, Encino, TX 78353
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "Installed new control, plugged the appliance in and the lid unlocked. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near James St, Refugio, TX 78377
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Sr#7728441398. Arrived at location unit in question had a Billing invoice attached from I’m assuming a different tech company stating unit was deemed non-repairable from tech line with an SR number. Call sack line to straighten out or find information on specific unit tech line has confirmed that it was at one point deemed non-repairable but because product is in question tech line decided to treat this call as a new ticket. Reschedule an appointment with a sealed system technician.; ordrng 1 W11135151 (COMPRESSOR)

Near Brahma Blvd, Kingsville, TX 78363
John L.

John L.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Installed components, door now seals properly. Issue has been resolved."

Near Ocean Dr, Corpus Christi, TX 78404
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed component, this has resolved issue."

Near Ocean Dr, Corpus Christi, TX 78404
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Not draining per customer, F0E4, F7E6, F2E1 error codes, cleared codes and tested drain on manual test, it’s locked up and the lid strike is broken. Ordered parts to resolve issue ; ordrng 1 W10837741 (lid strike) and 1 W10919003 (pump-water) and 1 W11307244 (latch)"

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW7500GC2 Install components calibrated unit ran verification cycle all functions work as designed. Advised Casper to change waterlines from home to unit Customer happened to have new pair on hand so replace hot and cold water lines and washers. Issue resolved

Near Orange Grove, TX 78372
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WFE550S0HZ1 Door isn’t closing per customer. The right hinge on the door is broken. Ordered hinges to resolve issue ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Rustic Oak St, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR AMANA ART308FFDM06 Inspected unit jumped icemaker icemaker functions and sodas valve. No issues found at this moment.

Near Saratoga Blvd, Corpus Christi, TX 78414
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, found hose was the only issue with unit. Replaced hose and issue has been resolved."

Near Cimarron Blvd, Corpus Christi, TX 78414
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, issue is not with heat. Issues with timer, timer does not function and dryer remains on until manually turned off. Replace timer to resolve this issue.; ordrng 1 W10745655 (timer)"

Near Cimarron Blvd, Corpus Christi, TX 78414
John L.

John L.

RANGE KITCHENAID KFID500ESS01 "Inspected unit, unit is failing to hold temperatures. Temperature is fluctuating and under temp. Will need to replace control panel to resolve this issue. Customer is not too happy about this.; saved tckt"

Near Whispering Sands St, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Inspected unit, jumped icemaker. Icemaker has function, found issue with Fill line. Fill line was obstructed with ice, removed obstruction. Icemaker is not receiving water and is working. Issue resolved."

Near Cimarron Blvd, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Customer complaint of still hearing clicking noise. Inspection of unit shows no error codes calibrated unit rent verification cycle all functions work as designed. Manual testing of lid lock shows working 100% of the time. Just standing to observe unit shows no abnormal noises. Issue resolved

Near Co Rd 240, Concepcion, TX 78349
Adam H.

Adam H.

REFRIGERATOR FRIGIDAIRE FFSS2615TE0 When I arrived at location to install components customer stated there was a part left in ice bin. I informed customer I didn’t disassemble any components on my last trip simply removed ice bin to test icemaker. After looking over parts list from Macon I determined that part that customer is talking about is not part of icemaker assembly or compartment. Install components tested unit issue resolved

Near W Allen St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows lid lock locked and engaged with load inside unplugged units waited 30 seconds plug back in lid unlocked on its own. Removed load calibrated units ran verification cycle all functions worked as designed. Manual testing of lid lock repeatedly shows working hundredpercent of the time. Issue resolved. Advise customer of two air codes found on unit oversize load and off-balance both are attributed to customer error. Advise customer on proper soap and clothing distribution and cycle selection.

Near S 23rd St, Kingsville, TX 78363
Michael R.

Michael R.

DRYER WHIRLPOOL WED72HEDW0 "Not heating, F4E4, F4E3, F4E1, F2E1. Cleared error codes. Checked voltage at the appliance not getting 110VAC on L1, checked voltage at the outlet, voltage is good all the way around. Plugged the appliance back in, loose fit at the outlet, rechecked voltage, it was good, powered on the appliance and ran it, it’s heating, this will be a customer issue, advised that she would need a qualified person to change out the outlet, the appliance is working normal"

Near Carson Rd, , TX 78387
Michael R.

Michael R.

WASHER MAYTAG MVWX655DW0 "Won’t spin per customer, F0E5, F7E1, error codes, cleared error codes and put into diagnostics. The hub is bad and not grabbing the basket, spinning freely. Unable to remove the wash plate. Will order parts if customers agrees"

Near Wilkins Dr, Corpus Christi, TX 78410
Michael R.

Michael R.

RANGE AMANA ACR4503SFB3 "Installed the vent trim, didn’t have the door handle in my bin"

Near Ransom Rd, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW "Installed parts ordered, the appliance is working"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "Installed new control, plugged the appliance in and the lid unlocked. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near James St, Refugio, TX 78377
Chris S.

Chris S.

WASHER WHIRLPOOL NTW4516FW3 I installed the valve and checked operation. All operations check OK

Near Blue Ridge Blvd, Blue Ridge, VA 24064
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Replaced cold valve. Checked operation in test cycle. All checks ok.

Near River Rock Rd, Vinton, VA 24179
Chris S.

Chris S.

WASHER WHIRLPOOL MHW6630HC0 There were error codes F8E1 and F0E2. The drain stand pipe is two low causing water siphoning out. I instructed the customer on detergent usage.

Near Plantation Rd NE, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the wheel and also checked for an unusual smell. I found a pan Oder in the bottom of the drain pan. I cleaned the drain and customer sprayed a cleaner into the pan to eliminate the Oder. All operations check ok.

Near Praline Pl, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced icemaker and ran harvest cycle. All checks ok.

Near Glendale Dr, Vinton, VA 24179
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ03 Replaced control board. Cx to observe.

Near Squires Ct, Cave Spring, VA 24018
Chris S.

Chris S.

19'' WHIRLPOOL WRT519SZDW05 There was an ice blockage in the fill tube causing the water to divert and flow into the fc an RC I removed the blockage and checked water flow. Water flow is slow. Customer may need to shorten the small wate line going to the unit.

Near Willow Valley Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

REF KITCHENAID KBL036FTX03 Replaced evaporator fan motor and main control board. Checked operation. All checks good at this time. CX to observe.

Near Forest Creek Dr, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 I installed the user interface and checked operation. all operations check OK

Near Willow Oak Dr NW, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF507HPS00 The freezer led module is failed. ; ordrng 1 W10695459 (module)

Near Green Hill Ln, Elliston, VA 24087
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 There is vibration in the evaporator fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Westwood Ct, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Water valve leaking by slowly and froze up the fill tube. Needs valve. ; ordrng 1 WPW10179146 (Valve)

Near Daladier Dr, Vinton, VA 24179
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling no freon in system added dye drier and charged unit will be back in two weeks unless customer calls ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR ), used 1 WPW10143759 (DRIER-HV) from stock"

Near Lone Shadow Trail, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found unit not cooling found bad compressor ordered ; ordrng 1 W10445423 (compressor)

Near Rosalind Way, San Antonio, TX 78222
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Checked refrigerator found unit not cooling and low on freon, looked at connections could not find any signs of a leak added dye drier and charged unit will be back next week to look for leak. ; schdld next appmnt for 9/2 WED !"

Near U.S. Hwy 87 W, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Verified voltage to unit. Wrong start device was included. ; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)

Near La Rue St, San Antonio, TX 78217
Steven G.

Steven G.

WASHER MAYTAG MVWB865GW0 "Went for nothing customer told office oil and water were on the floor, But it better to go without part just to check, Ridiculous ; saved tckt"

Near St Hedwig Rd, Saint Hedwig, TX 78152
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0ES1 Tested range. Good power to element. Unit not heating during bake. Found bad bake element. Will need to replace element. ; ordrng 1 WP9755770 (elmnt-bake)

Near Ingram Rd, San Antonio, TX 78245
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Replaced control board and tested to find the light still not going off. Will need to replace socket and light. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (cntrl-elec)"

Near Artemis Path, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Tested unit. Good reading from fresh food and freezer thermistor. Will need to replace control. ; ordrng 1 W11436574

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer stated separate issue from the ice dispenser problem, the refrigerator is no longer cooling. The unit has a good amp draw and good voltage check. Compressor is not turning on. Ordering Orion box control to resolve issue.; rqstng P&A on 1 W11131873 (cntrl-elec)"

Near War Arrow, San Antonio, TX 78238
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found ice maker making ice but very slow, replaced ice maker checked operation unit working normal now"

Near Converse, TX
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated that the unit routinely stops producing ice and loses temperature. Also the freezer door will only pull out part of the way. The slides on the door are damaged and ordering an evaporator fan motor to resolve cooling issues.; ordrng 2 W11265130 (slide)s and 1 WPW10128551 (evaporator fan motor)

Near Vandewalle, San Antonio, TX 78227
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Checked refrigerator found refrigerator evaporator iced up cleared ice and replaced evaporator fan kit checked operation unit working normal now

Near Indian Mound, San Antonio, TX 78266
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF305ESS00 Checked refrigerator found both refrigerator doors and freezer door have rust spots replaced doors checked operation unit is normal now

Near Albin Dr, San Antonio, TX 78209
Steven G.

Steven G.

WASHER WHIRLPOOL GST9679PW1 "Checked washer found timer would stop intermittent, and customer will have push knob and start it again replaced timer checked operation unit is working normal now"

Near Lakefront St, San Antonio, TX 78222
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT975SAHZ0 "Checked dishwasher found touchpad not responding, replaced touch pad checked operation unit is working normal now"

Near FM539, La Vernia, TX 78121
Tommy B.

Tommy B.

REFRIGERATOR FRGIDAIRE FFSS2314QEAA "Customer stated that the unit was not making any ice. Found issue to be the result of the motor being loose. There is a screw in the front which needed to be tightened. After tightening, the gears engaged properly and the unit called for water. No further issues at this time."

Near Timberhill, San Antonio, TX 78238
Tommy B.

Tommy B.

RANGE MAYTAG MER6600FZ2 Customer stated that the issue is both rear burners are non functional. Stated she heard a popping noise. Inspection revealed both burners to be burned out. Ordering parts to resolve issue. ; ordrng 2 W11171119 (elmnt-surf)s

Near Remuda Dr, San Antonio, TX 78227
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0JZ0 Tested range. F1e0. Replaced control. No issues during testing. All burners work. Oven works. Tested to complete.

Near Ess Rd, Atascosa, TX 78002
Jesus C.

Jesus C.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Installed new blower and control. Fan is running. No further issues. Tested to complete.

Near Blue Jasmine, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Thawed out Replaced evap motor and harness, tested to complete."

Near Field Sparrow, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Installed new control. No issues during testing. Tested to complete.

Near Dynamic Sound, San Antonio, TX 78252
Douglas H.

Douglas H.

COOKTOP GAS KITCHEN AID KCGC506JSS00 Upon arrival found unit giving off huge yellow flames. Needs to be converted to LP. Customer had LP conversion kit from purchase of unit. Converted unit to LP to resolve the issue. Unit now functioning properly. No further issues at this point.

Near Kreutzberg Rd, Boerne, TX 78006
Jesus C.

Jesus C.

DRYER WHIRLPOOL WETLV27FW0 Tested unit. Found front part of lint screen was cracked and will need to be replaced. Spoke with Richard in maintenance. They will replace part. Job complete.

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG n/a "Customer stated issue is that the unit has a terrible odor and also is not functioning. No compressor function but there is condenser fan motion. Light function but user interface is not responsive. Will need to order user interface in main control to resolve issue.; rqstng P&A on 1 DA92-00384C (CONTROL), ordrng 1 DA97-12706D (INTERFACE ASSEMBLY)"

Near Clover Creek, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Checked washer found drain hose at washer back wall backed out reseated both hoses unit is working as designed no leaks found during testing or operation. Job complete.

Near Cosgrove St, San Antonio, TX 78210
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KSRY25CRMS00 Unit not cooling properly. Finding signs of a leak in the SS such as oil on the ground right below the evaporator connections. No frost pattern on EVAP. Leak appears to be in evaporator. Quoted 815.86 for P&L. Customer wants to think about the repair. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 WP2188823 (EVAPORATOR )

Near Benedikt Path, Boerne, TX 78006
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28K9070SR/AA "The unit is intermittently making ice. However it has a tendency to shut down. It is all frozen. I defrosted the ice then removed the components. I utilized the kit to fix the problem. This includes making a replacement if the drain hose on the auger motor, replacing ice maker, adding clips to the refrigerant line and changing the control board. Tested unit. It filled with water and harvested. This kit is designed to correct the freeze up problem. Unit is fully operational."

Near Carriage Cape, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced damper control for fridge, will have customer monitor temps. Fridge is still very full so will need to mindful of air flow."

Near Eucalyptus St, San Antonio, TX 78245
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF560SAFW2 Customer stated that the issue is the unit is not draining. Found issue to be the result of The tab in the garbage disposal obstructing the drain process. Removed the tab from garbage disposal and also used a wire tie to loop and secure the drain hose properly.; used 1 WPW10339879 (WIRE TIE) from stock

Near Cedar Path, San Antonio, TX 78249
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Customer stated ice maker stopped making ice and refrigerator door seals are torn. Found ice maker motor ceased up and seals torn. Quoted 532.45 for P&L. Customer elected to pay all costs up front. Collected all costs P&L Sc plus tax. Ordering ice maker and both door seals to resolve the issue. ; ordrng 2 W10830162 (SEAL)s

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HB3 Installed new control and socket with bulb. No further issues. Tested to complete.

Near Hemlock Dale, San Antonio, TX 78222
Justin  R.

Justin R.

WASHER MAYTAG MHW6630HW0 "F8E1, F0E5, F0E2 stored in system. Leak from what customer was saying is coming from drain pump area, she said it takes the drain a long time sometimes. Will order drain pump and water valve due to F8E1 fault. Customer said code SD. ; ordrng 1 W11314648 (bellow) and 1 W11316056 (hose) and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11458345 (DRAIN PUMP )"

Near Roswell Canyon, San Antonio, TX 78245
Douglas H.

Douglas H.

ICEMAKER (STANDA SCOTSMAN CU50PA-1C Customer stated doesn’t seal properly and ice wet. Checked unit over door sealing as designed. Adjusted harvest cycle to resolve wet ice issue. Unit is functioning properly. No further issues at this point.

Near Cantina Sky, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced ice maker on refrigerator due to no ice production, tested IM good harvest good water flow into refrigerator job complete."

Near Newell Ave, San Antonio, TX 78215
Jim G.

Jim G.

WASHER WHIRLPOOL WTW4816FW2 I verified a brief squealing sound at beginning of spin according Andrew SR# 7728656084 is normal and not cause for alarm. ; saved tckt

Near Kentoaks Dr, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Customer complaint is low ice production. Finding issue to be a frozen fill tube caused by a faulty control. Ordering new control to resolve issue.; ordrng 1 W11212392 (cntrl-elec)

Near Riley Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Issue was broken wire on door preventing ice making. Replaced door to resolve issue. Told customer to let us know if it doesn’t start making ice.

Near French Park, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced thermistor and fan scroll on refrigerator due to frozen evap and fan not spinning. After replacement tested unit no issues job complete.

Near W Hollywood Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

BEVERAGE CENTER JENN-AIR JUB24FLERS00 Unit making loud grinding/vibration noise. Finding issue to be EVAP motor failing. Ordering both to resolve the issues. ; ordrng 2 W10854409 (MOTOR EVAP)s

Near Frontage Rd, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KUDF204ESB00 Checked refrigerator found small amount of ice build up on top drawer removed ice no ice in back unit is cooling as designed no issues. Job complete.

Near Park Dr, San Antonio, TX 78212
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HB1 Installed new control. No issues during testing. Tested to complete.

Near Hemlock Dale, San Antonio, TX 78222

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