Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Icemaker error E2. Tried running harvest in test 56, did not run. Needs new icemaker. ; ordrng 1 WPW10764668 (ice maker)"
Near Victoria, TX 77901
Michael
Job Details: 01/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed parts ordered, tested the appliance at the display, all is working normal, no further issues"
Near Conway, AR 72032
Justin
Job Details: 01/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found rust under glass on top of crisper. Self inside fridge was coming apart, trim pieces were breaking off, need to order glass, crisper frame and 1 self for customer, customer said tech can just drop off parts next week and he would take care of it. ; ordrng 1 W10847515 (frame) and 1 W11038526 (shelf-glas) and 1 W11245713 (shelf-glas)"
Near Russellville, AR 72801
Doug M.
Job Details: 01/16/2020
REFRIGERATOR SAMSUNG RS25J500DSR "Inspected unit for sweating in fresh food compartment, found door seal not making sufficient contact with cabinet, called Samsung tech line , tech sed to replace upper and lower hinge and door. ; rqstng P&A on 1 DA61-05573A (LOWER HINDGE ) and 1 DA61-05575A (UPPER HUNDREDS) and 1 DA91-02963V (DOOR)"
Near San Patricio, TX 78368
John L.
Job Details: 01/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed components, issue resolved."
Near Victoria, TX 77901
Michael
Job Details: 01/16/2020
WASHER MAYTAG MHW6630HW0 "Installed part ordered, ran a quick wash diagnostics test, completed with no issues or error codes, appliance is working normal. The customer wanted me to run a drain and spin cycle to make sure the time was counting down properly, ran cycle, counted down and completed normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 01/16/2020
RANGE WHIRLPOOL WFE505W0HS1 Install components tested unit issue resolved
Near Victoria, TX 77901
Michael
Job Details: 01/16/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "The said she’s hearing a noise on the refrigerator, said the compressor wasn’t coming on, temperatures were normal, food and ice cream were frozen in the freezer. No noise on arrival, turned the temperature up and the compressor came on, said that’s the noise she’s hearing, advised that was normal. Waited around for about 10 minutes, there is no abnormal noises, appliance is working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 01/16/2020
REFRIGERATOR AMANA ART308FFDM06 Install component and tested issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 01/16/2020
DRYER MAYTAG MEDB835DW4 Installed component tested unit issue resolved
Near Little Rock, AR 72223
Justin
Job Details: 01/16/2020
DRYER WHIRLPOOL WED6620HC1 "Calling techline to assist, JK is assisting. Jk had me checked multiple test points and recommended we change control, UI, and communication harness going to UI. ; ordrng 1 W11160620 (HARNESS UI) and 1 W11350214 (CONTROL BOARD ) and 1 W11351728 (Ui CONSOLE)"
Near Corpus Christi, TX 78415
Adam
Job Details: 01/16/2020
DRYER MAYTAG MGD6630HC Contacted customer before arrival and went over pricing. Customer states they already have the dryer converted no need for service visit. Issue resolved
Near Draper, VA 24324
Uriah B.
Job Details: 01/16/2020
FREEZER WHIRLPOOL WRT318FZDW01 Replaced thermistors. All checks ok. Cx to observe.
Near Wytheville, VA 24382
Uriah B.
Job Details: 01/16/2020
M/W OTR UNKNOWN UMV1160CB6 Replaced holder and control and bulb. All checks ok.; pckd up 1 8206232A (lamp 40 watt)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/16/2020
LAUNDRY MAYTAG MVWB765FW2 "Replaced basket, drum assembly, dispenser drawer and agitator. Ran calibration and auto test cycle. All checks ok. S225EQ"
Near Conway, AR 72034
Justin
Job Details: 01/16/2020
WASHER MAYTAG MHW6630HW0 "Checked over unit in diagnostics, did not see or recreate leak. Filled tub up a couple of times. Customer thinks the drain hose wasn’t in drain port correctly from install. Placed hose in correct spot and tested again, did not see a leak. Will just have customer monitor unit during cycle."
Near Dublin, VA 24084
Uriah B.
Job Details: 01/16/2020
WASHER WHIRLPOOL WFW8540FW1 "F8E3Cx experiencing unit not going into wash cycle. Door would lock and then sit. Checked wiring connections. Checked spin operation, checked spin operation, drain operation. Ran diagnostics twice and both times ok. Secured drain with tie. If callback, please order the control board and the water level sensor. WPW10448876. SensorW11201290. ControlWill need 2nd tech for callback install.; used 1 WP8567668 (TIE) from stock"
Near Little Rock, AR 72212
Justin
Job Details: 01/16/2020
WASHER WHIRLPOOL MVWB725BW0 "Replaced suspension, ran unit with towels on high spin did notice the unit being fairly loud, would recommend replacing hub, stator and rotor as well but suspension definitely helped with the off balance issue."
Near Little Rock, AR 72204
Justin
Job Details: 01/16/2020
N/A N/A WED5300SQ0 "Replaced thermal fuse due to being Blown, while changing I found the wiring on the thermal cutoff damaged causing it to come off of connector with ease, believe this to be the issue with cutting the dryer off. Replaced cutoff and wiring and tested to complete. ; used 1 279816 (CUTOFF), and 1 WP3392519 (FUSE) from stock"
Near Little Rock, AR 72205
Justin
Job Details: 01/16/2020
REFRIGERATOR MAYTAG MSD2542VEB01 "Found compressor way too hot, unit is in a constant defrost. Looking at service pointer W10403998 says to replace control. Would also need a new compressor. Customer is going to deny service and get a new fridge. Collected service call."
Near Little Rock, AR 72205
Justin
Job Details: 01/16/2020
DISHWASHER MAYTAG MDB4949SHW1 Called customer and he said he canceled request for service. Job closed.
Near Little Rock, AR 72212
Doug M.
Job Details: 01/16/2020
ICEMAKER KITCHENAID KUIX305ESS2 Replaced tube and pump due to crack in tube and not reading water levels test unit operation checks ok
Near Little Rock, AR 72206
Doug M.
Job Details: 01/16/2020
REFRIGERATOR WHIRLPOOL WRT134TFDB00 "Replaced compressor due to no cool , operation checks ok"
Near North Little Rock, AR 72116
Justin
Job Details: 01/16/2020
DRYER MAYTAG MEDX655DW1 "Called customer and he said he found issue, found a burnt terminal block. No longer needs service."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW5620HW0 "Checked washer found washer control lock on turned off control lock ran diagnostics no issues no error codes, began normal wash cycle no issues. Job complete."
Near San Antonio, TX 78257
Tommy B.
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTE504DSS0 F6E4 F6E2. Noticed a saturation of soap during the test cycle. Issue may be a result of oversuds. Instructing customer to contact office if issue persists. Collected service call.
Near San Antonio, TX 78258
Jim G.
Job Details: 01/15/2020
COOKTOP ELECTRIC JENN-AIR JGD3536GS00 Replaced spark module. Tested properly issues resolved. Survey prepped.
Near San Antonio, TX 78249
Colton B.
Job Details: 01/15/2020
DRYER MAYTAG MEDC465HW0 Customer complaint was poor dry/steam in dryer after cycle. Customer reported moisture in the exhaust hose. Finding issue to be a blockage in the exhaust line to the outside. Customer is going to call an HVAC guy to check.
Near Schertz, TX 78154
Douglas H.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit has vibration noise issue. Found issue to be leveling issue. Leveled unit to resolve the issue. Unit testing good now with normal noise. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500DC2 Tested washer. No water from cold valve. Good water from hot. Good water supply. Cold water valve is bad. Will need to replace valve. Estimate for repairs is 100 for labor. 95 for valve. Plus 105 service fee. Installed new water valve. Good water now dispensing from cold side. Ran calibration. No issues during testing. Unit is working properly. Collected payment. Job complete. ; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78266
Douglas H.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Customer stated home warranty company told her leak in in SS. Didn’t find any indication of a leak. Last tech found faulty compressor. Confirmed diagnosis of faulty compressor. Replaced compressor to resolve the issues. Vacuumed unit, held vacuum, charged unit, held charge. Unit began cooling immediately upon testing. Yes to survey and leave behind."
Near San Antonio, TX 78244
Steven G.
Job Details: 01/15/2020
RANGE AMANA AER6303MFB2 "Checked range found bad control board, replaced control board, checked operation unit working normal now"
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 01/15/2020
RANGE AMANA AER6303MFS2 "Replaced control board on range, ran diagnostics no issues with cooktop or oven section. Ran bake cycle good bake element. No error codes found during operation or testing. Job complete."
Near San Antonio, TX 78211
Ezequiel V.
Job Details: 01/15/2020
WASHER AMANA NTW4516FW2 "Replaced basket due to damage, ran calibration no issues, no error during operation. job complete."
Near San Antonio, TX 78219
Steven G.
Job Details: 01/15/2020
RANGE AMANA AER6303MFS2 "Checked range found burners working but clock was dead, checked power at receptacle found 240 but on black and white getting 7 volts customer to get electrician to check power range is ok"
Near San Antonio, TX 78250
Christian G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500DC4 Issue stated by customer: console not responding to touch and washer not washing properly. Replaced console and ECU. Unit test good. Informed customer of survey.
Near San Antonio, TX 78255
Tommy B.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC4 Customer stated that the unit has black residue below water line during cycles. Found a pink residue in upper half of inner tub. Unit had no error codes and passed automatic test cycle. Reviewed use and care regarding proper detergent (HE) and also using the clean cycle for washer. No further issues at this time.
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW4816FW1 "Replaced control board, ran calibration no issues ran quick diagnostics no error occurring operation. Job complete."
Near Kerrville, TX 78028
Sherman
Job Details: 01/15/2020
DRYER MAYTAG MGDB855DC3 Upon arrival checked under lid with unit running. Removed door and front. Checked rollers and around drum. Watch battery found in unit. Yes to survey and leave behind. Unit is functioning as designed. No further issues at this time.
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Installed new pump and hose. No issues during testing. Tested to complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Last trip techline stated to replace the door. Replaced door to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78258
Devon F.
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 Customer complaint was unit door didn’t seal. Tech noticed lower freezer shelf was seated wrong repositioned the drawer unit is operating as designed.; ordrng 1 W10800790 (gasket-fip)
Near San Antonio, TX 78256
Tommy B.
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW94HEXW2 "Free soaking with field supervisor, determined that the issue is the MCU and not the latch. Ordering and rescheduling. ; ordrng 1 WPW10374126 (cntrl-elec)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/15/2020
RANGE WHIRLPOOL WFC310S0EB3 Installed new switches. Unit is now working properly. Job complete.
Near San Antonio, TX 78256
Colton B.
Job Details: 01/15/2020
RANGE WHIRLPOOL WFE515S0ES2 "Unit is in apartment 1418. Finding display flicking off and on with image burned in. Ordering new control to resolve that issue. Door latch appears to be operational, but I’m ordering a door switch just in case, maintenance reported an F5 error. I could not get unit into diagnostics due to faulty control.; ordrng 1 W11122543 (cntrl-elec) and 1 WP9757262 (swtch-lite)"
Near San Antonio, TX 78227
Jesus C.
Job Details: 01/15/2020
DRYER AMANA NED4655EW1 Installed new timer. Tested dryer. Good heat. Good airflow. Shuts off on own. No further issues. Job complete.
Near San Antonio, TX 78250
Jesus C.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW7800XW2 Installed new hinge springs. Old hing bar broke during install. Will need new hinge bar. ; ordrng 1 WP8563965 (lid hinge)
Near San Antonio, TX 78253
Jesus C.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Fresh food top lamp and crisper lamp not powering on. Freezer light is dim. Called tech line. Will need to replace both fresh food lights. Gave customer quote for repairs. Service fee 105labor 100Parts 300Will collect payment on next visit. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near San Antonio, TX 78253
Jesus C.
Job Details: 01/15/2020
DRYER MAYTAG MEDX655DW1 Complaint is long dry times. Tested dryer. Dryer cycles off at 166. Moisture sensor is working. Called techline. Issue might be with electronic control. Will order new control. ; ordrng 1 W10476828 (control electronic)
Near Bulverde, TX 78163
Jim G.
Job Details: 01/15/2020
DRYER WHIRLPOOL WED85HEFC0 Replaced dryer kit. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW2 Replaced control. Tested to complete. Unit is good to go.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW4 Mark SR# 77267897853Determined function of unit was proper. Customer education.
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Refrigerator compartment not cooling properly. Finding issue to be electronic control not reading thermistor properly to cool refrigerator compartment. Also observed that the unit randomly shuts off. Found that to be caused by power supply board. Ordering power supply, electronic control and EVAP harness to resolve the issue. CRP the parts. Quoted 125 plus tax for labor. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Spring Branch, TX 78070
Douglas H.
Job Details: 01/15/2020
RANGE KITCHENAID KSDB900ESS3 Screws holding the glass door in place we’re not installed properly and stripped leaving sharp edges. Ordering new screws to resolve the issue. ; ordrng 10 W10777162 (screw)s
Near Alamo Heights, TX 78209
Steven G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04 Checked refrigerator found bad compressor ordered estimate about 800.00; ordrng 1 W10164016 (compressor)
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC4 Called client and they were not expecting to pay COD. I called our office and was informed there is an authorization.found lid damaged at the hinge. Replaced hinge and lid. Fully operational. Job complete.
Near San Antonio, TX 78211
Ezequiel V.
Job Details: 01/15/2020
OVEN ELECTRIC (D WHIRLPOOL WFG320M0BS3 "Checked range found bad control board, verified proper voltage to all oven components checked good. Ordering control board to resolve issue.; ordrng 1 W10841330 (cntrl-elec)"
Near San Antonio, TX 78248
Ivan B.
Job Details: 01/15/2020
OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS Forgot to set parts aside and parts were taken to warehouse. Did my route and was to pick up parts last but Lowe’s will be closed.; schdld next appmnt for 1/16 THU !
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW7300DW0 Replaced all parts. Recalibrated machine. Issue replaced
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
RANGE KITCHENAID KFDD500ESS02 Replaced wire harness. Issue resolved. Unit tested properly thereafter.
Near San Antonio, TX 78250
Richard G.
Job Details: 01/15/2020
RANGE WHIRLPOOL WFE320M0ES2 Complaint is that the oven door does not open/close properly. Verified door is crooked and door also swings freely open. Found broken active hinge and bent left hinge.; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near San Antonio, TX 78248
Ivan B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ Replaced shelf glass. No further issues at this time.
Near San Antonio, TX 78258
L
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW4 Issue was unit was leaking do to bad water valve. Replace water valve no issues. No error codes job complete
Near San Antonio, TX 78255
Tommy B.
Job Details: 01/15/2020
COOKTOP ELECTRIC KITCHEN AID KICU568XBL00 Found issue to be cracked cooktop. Ordering parts to resolve issue. Collected service call.; ordrng 1 WPW10396829 (COOKTOP)
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/15/2020
DRYER MAYTAG MEDC465HW0 "Called client to let them know I was on the way. Had a hang up, then a no answer. Found temperatures to be fine. Measuring from the exhaust it got up to 154 degrees F. Conducted dryer vent test and it passed. I had to dig on the outlet to get 240 VAC. I noticed that the dryer would turn off when I just slightly tap the 240 4 prong outlet while it is running and it I will turn off. I checked the continuity of the power cord and it is sound. When measuring the terminal block I was able to get 240 VAC. However, it would drop down to 60VAC if I wiggled the cord at the outlet. Explained to the client and showed them. I also had her look at the temperature reach 159 degrees F a second time. As a courteous I explained the situation over the phone to Mr. Electric. They are coming tomorrow to re-wire her outlet. Unit is fully operational. Job complete."
Near Boerne, TX 78015
Tommy B.
Job Details: 01/15/2020
MICROWAVE OVEN WHIRLPOOL WOCA7EC0HZ00 Console is unresponsive. Ordering new parts to resolve issue.; ordrng 1 W11299279 (console)
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
RANGE JENN-AIR JJW8630DDS Customer complaint was unit would shut off sometimes took unit out inspected terminal block block and wiring harness frayed could not order parts because discontinued. Collected service call 113.66 card
Near Kerrville, TX 78028
Sherman
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KRFC302ESS00 Upon arrival. Warmed up gaskets to fully seal. Leveled unit. Adjusted stop at top of unit. Customer arrived @1330. I waited due to 3cx not working for call ahead. Yes to survey and leave behind. No further issues at this time.
Near Shavano Park, TX 78230
L
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KUDS50FVBL3 Issue is unit not turning on. Replace control board. But the wrong console was order. Ordering the right part. W10249999; ordrng 1 W10249999 (panel-cntl)
Near San Antonio, TX 78230
L
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Issue is unit not cooling right found evaporator frozen up. Defrosted evap. No other issues. Air grille broke need to replace that part ; ordrng 1 W10496613 (grille)
Near , TX 78015
Tommy B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint is icemaker concerns as well as food freezing in the pantry section. Icemaker is functioning normally at this time. Tested FC and RC thermistors as well as evaporator and condenser fan motors. All tests reveal components functioning as designed. Adjusted refrigerator compartment temperature to 40 degrees and instructed customer to monitor food with high water content. Yes to surevey.
Near San Antonio, TX 78205
Shawn W.
Job Details: 01/15/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 I did find a dent on the handle and found the lower trim damaged. The touch screen scroll on the UI is not operating properly and will need to be replaced. No errors found in diagnostics. I ordered parts. ; ordrng 1 W10327377 (trim) and 1 W10875206 (hndle-door) and 1 W11107237 (console)
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/15/2020
WASHER MAYTAG MHW5630HC0 Tested washer. F5E0. Basket is shaking and will not balance. Will order new shock absorbers. ; ordrng 4 W11316766s
Near Boerne, TX 78015
Tommy B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ran diagnostics with no error codes revealed. Unit is functioning normally at this time. Reviewed use and care and proper washing loading procedures with the customer. Yes to survey.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Issue is that the refrigerator is not cooling enough. Refrigerator is a few degrees above recommended. Frost pattern on evaporator looks good. Verified good airflow, all fans are operational. Found condenser coils to be very dusty. Vacuumed dust on condenser coils and front grill to resolve issue."
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
DRYER MAYTAG MEDB950YG0 Customer complaint was unit would make loud noise found pulley faulty ordering new pulley to resolve issue.; ordrng 1 WPW10547292 (pulley-idr)
Near Helotes, TX 78023
Colton B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Issue is a no drain dishwasher and a broken upper rack adjuster. Drain issue appears to be due to broken glass in drain pump, damaging drain pump impellers. Order drain pump and rack adjusters to resolve issue. ; ordrng 1 W10712395 (adjuster) and 1 W10876537 (drain pump)"
Near San Antonio, TX 78250
Richard G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW0 Customer complaint is that the unit is very noisy. Showed a video of the unit making a loud grinding during agitation. This unit has previously been worked on. Says another technician came out before me and stated there were a couple of loose screws in the back and he tightened them up and left. Customer states the issue was never fixed. Entered diagnostics and found no error codes. Entered automatic test and verified the grinding noise as soon as the unit went into agitate.found unit to have a bad gearcase and motor. Requesting 2x labor.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 Issue stated by customer: inner glass broken from clean function on built in oven. Replaced. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Richard G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer complaint is that the ice maker is not working. Unit will begin harvest but not complete. Unit will call for water. Determined bad sensor on icemaker telling the icemaker the ice bin is full when it is not. Replaced icemaker with truck stock. Harvest completed and called for water. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78204
Steven G.
Job Details: 01/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Checked refrigerator found no lights, nothing running, checked for power at on and off switch not getting 120 volts, customer to get Electrician to check power."
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFW0 H.O. Purchased house 2019. No one lived in home prior. Unit still under warranty. Issue stated by customer: washer displaying error code F1E1. Ran unit through diagnostics confirming error code. Voltage tests good from wall and plug. ECU not out putting proper voltage. Ordering parts.; ordrng 1 W10864049 (cntrl-EXP.) and 1 W11201293 (cntrl-elec)
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 01/15/2020
WASHER MAYTAG MVWB880BW0 "Replaced control board ran diagnostics no issues, no error codes found during testing or operation of washer. Job complete"
Near Comfort, TX 78013
Tommy B.
Job Details: 01/15/2020
RANGE JENN-AIR JJW2430DP01 Whirlpool sent parts to customer which were incorrect. Replacing with new consul with proper trim to his office; ordrng 1 W11236887 (console)
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC4 Issue stated by customer: washer displays LF. F0E3 displayed. Ran unit through diagnostic test and found bad valve. Replaced with truck stock. Unit test good. Informed customer of survey.; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500DW5 Customer complaint was unit would not fill tube turned water on unit is operating as designed.
Near Spring Branch, TX 78070
Ivan B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator. RC cooling properly no issues. FC not staying cold. Intermittent freezing. Ordered evap motor assembly and elec control. Customer will be in contact with whirlpool and Home Depot about getting a replacement unit and will call to cancel appointment if need be.; ordrng 1 W10867574 (ELEC CONTROL) and 1 W11050039 (EVAP MOTOR)
Near San Antonio, TX 78239
Devon F.
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW1 Customer complaint was unit would not turn on and made noise found noise to be drain pump replaced drain pump from truck stock unit is operating as designed.
Near San Antonio, TX 78247
Devon F.
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB4949SDZ0 Customer complaint was unit would start for a second then cut off fixed yesterday.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Reschedule appt. ; schdld next appmnt for 1/16 THU 8-12
Near Boerne, TX 78006
Douglas H.
Job Details: 01/15/2020
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 Last trip techline stated to replace blower. Replaced blower same issue as before. Calling techline again. Spoke to Andy. Found issue to be neutral dropping out under load. Advised to have customer contact electrician. SR 7726901732
Near San Antonio, TX 78223
Steven G.
Job Details: 01/15/2020
WASHER MAYTAG MHWE300VW11 "Checked washer found unit will not start, checked and found bad touchpad, replaced checked operation unit working properly now"
Near Kerrville, TX 78028
Sherman
Job Details: 01/15/2020
WASHER MAYTAG MVWC415EW0 Upon arrival ran diagnostics on unit. No error codes given. Recalibrated board. Ran diagnostics on unit again. Unit is functioning as designed. No further issues at this time. Yes to survey and leave behind. Collected 140.73 sc.
Near Helotes, TX 78023
Colton B.
Job Details: 01/15/2020
DRYER WHIRLPOOL WED5000DW2 "Issue is a no heat dryer. Found issue to be a faulty heating element. Replaced heater, unit now heats as intended. Found a lot of lint around dryer, advised customer to vacuum as it can be a fire hazard. Talked to customer about survey.; used 1 279838 (ELEMENT) from stock"
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/15/2020
MICROWAVE OVEN JENN-AIR JMW3430DS02 The console came with discoloration from the factory. I spoke with the client and he preferred that we keep the old one on until we can have this damaged console replaced. (Pictures included); ordrng 1 W10875262 (console)
Near Boerne, TX 78006
Tommy B.
Job Details: 01/15/2020
WASHER MAYTAG MVWC555DW Called techline and spoke to Steve. Reviewed use and care guide along with washing techniques and loading techniques with customer. No further issues at this time.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Issue is no water to dispenser or ice maker. Ordering new 3 way valve to resolve issue.; ordrng 1 WPW10179146 (valve-inlt)
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked refrigerator ice maker found no issues of operation. Found no error codes. Job complete.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 01/15/2020
DRYER MAYTAG MGDB765FWP0 Checked dryer found no issues with operation of dryer. No error codes found during testing. Job complete.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint is that the dishwasher will not advance cycle. Ran diagnostics and got an F4E3 error code. Unit needs a new sump assembly. Ordering new pump and sump assembly to resolve issue.; ordrng 1 W11025157 (pump&motor)