Near San Antonio, TX 78223
S. L.
Job Details: 01/06/2020
WASHER MAYTAG MVWC465HW2 "Found pre existing floor damage took pictures ran unit found no leaks but found water marks at valve area removed console found valve solenoid leaking replaced valve with truck stock tested unit all operations normal in machine. Did find slow drain from home, corrected drain line install and tested found drainage to sewer is very slow advised customer to have plumber inspect plumbing to prevent it backing up in future. No email provided.; used 1 W11210459 (VALVE) from stock"
Near Cibolo, TX 78108
Shawn W.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked the temperatures and found that the freezer was at 0 degrees F and that the fresh food section was at 37 degrees F. Found that the water dispenser would only dispense 3 ounces of water in 5 seconds. Needs to dispense about 9 ounces in 5 seconds for optimal ice production. Found that the ice was not clean and clumped up in the bottom. Found Ice build up underneath preventing the dispensing arm from turning. Cleaned out ice and checked connection between mounting plate and dispenser and connection is good and it turns. I informed the client that the water pressure needs to be between 30 to 120 psi. I brought the refrigerator down on its wheels, we turned the water fully on. Client explained that the water pressure had supposedly been increased recently. He had the water outlet valve not fully turned on. I told him to monitor and let us know if he had any further issues. Fully operational. Job complete."
Near San Antonio, TX 78227
Richard G.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Unit is still not cooling. Unit is in an RV and cannot be completely tested out while it is installed. Entered diagnostics and all steps are passing. Removed cover from evaporator, it was completely dry with no frosting over. It starts to frost over but does not go past the evaporator fins. Called Techline, spoke with TJ, sounds like a sealed system issue. Says there may be a leak or may need to be recharged due to not being charged completely at the manufacturer. Says to have sealed system technician come out and order a new compressor.SR#7726798216; ordrng 1 W10507884 (compressor) and 1 WPW10346415 (condenser)"
Near Elmendorf, TX 78112
S. L.
Job Details: 01/06/2020
WASHER MAYTAG MVWB835DW1 Called customer he stated he was able to fix unit himself and no longer wants service.
Near Floresville, TX 78114
S. L.
Job Details: 01/06/2020
WASHER AMANA NTW4516FW3 Removed console replaced control calibrated tested all operations normal.
Near Castroville, TX 78009
Justin
Job Details: 01/06/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Screen is showing black and then the gray screen. Unplugged unit and tested to complete. Will need to order console and control board. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (Ui)
Near San Antonio, TX 78212
Ivan B.
Job Details: 01/06/2020
DRYER MAYTAG MEDB835DW4 Checked dryer all components tested fine. Unit is missing a leveling foot and is off balance. Noise is being caused by the unit jostling up and down on the pallet which it sits. Ordered replacement. ; ordrng 1 W10610886 (DRIVE BELT) and 4 WPL49621 (DRYER FOOT)s
Near San Antonio, TX 78245
Richard G.
Job Details: 01/06/2020
WASHER WHIRLPOOL WFW6620HC0 "Issue unrelated to previous issue. Customer states that the unit stops at 45 minutes and does not proceed. Also states it will go into spin cycle then stop in the middle and not proceed. Also states that when she holds down the start button, she’ll get the 3,2,1 countdown but the unit won’t start. Entered diagnostics and found no error codes. Ran unit through automatic test and all steps passed, however, at the end of the test, the unit shut off. Entered manual test, and unit shut off during first test. Ordering control and ACU; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
Near San Antonio, TX 78259
L
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is ice dispensing by it self. Called technical line Sr 7726783692 and explained what was going on. They recommend to replace control. Replacing auge motor as well. Costumer will call later to schedule an appointment since she has to look at her work schedule. ; ordrng 1 W11117906 (motor) and 1 W11169239 (cntrl-elec) and 1 W11231385
Near San Antonio, TX 78227
Douglas H.
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Techline told last tech to replace compressor and Orion board together. Replaced both to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78209
Douglas H.
Job Details: 01/06/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated unit walking around durning spin. Tested unit empty no issues. Put some weight in unit had a slight vibration found to be caused by unit slightly unlevel. Leveled unit to resolve the issue. Customer saw test cycle running in full spin speed and agreed that this is how it should be. No further issues at this point yes to survey and leave behind.
Near San Antonio, TX 78253
Christian G.
Job Details: 01/06/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: oven not operating and displaying F8E1 error code, verified through diagnostics screen. Voltage tests good. Fan did not operate during cooking cycles or through component activation in diagnostics. Also found F6E4, ordering parts.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec) and 1 W11297709 (console)"
Near San Antonio, TX 78240
Douglas H.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW5700XW3 Last tech found faulty control and wire harness. Replaced both to resolve the issues. Calibrated unit. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78015
Tommy B.
Job Details: 01/06/2020
DRYER WHIRLPOOL WED5620HW1 "Called techline spoke to Mark. SR7726803994 Based on power check, the unit is not receiving power from the home. Customer instruct to contact builder for electrical inspection. Voltage is inconsistent. Registered at 3 volts upon first test. Unplugged unit and plugged it back in and unit testing at 240."
Near San Antonio, TX 78245
Christian G.
Job Details: 01/06/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Reschedule. Need control.; ordrng 1 W11261165 (cntrl-elec)
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Spoke to customer, customer stated they won’t be home today. Rescheduling appointment for later day.; schdld next appmnt for 1/10 FRI !"
Near Rio Medina, TX 78066
Justin
Job Details: 01/06/2020
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Replaced control and bake element, testing unit to complete. Sensor that came in was wrong one, might need to order temp sensor WP74008369 if issue still remains the same. Unit tested complete top temperature was 375 at a 350 set point."
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/06/2020
COOKTOP GAS JENN-AIR JGC3536GS Cooktop is damaged. Ordering new cooktop to resolve the issues. Unit still under cosmetic warranty. ; ordrng 1 W11043522 (cooktop)
Near San Antonio, TX 78260
Jim G.
Job Details: 01/06/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Recalibrated oven. Issue resolved. Survey prepped.
Near Castroville, TX 78009
Justin
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Replaced control and motor evaporator, evaporator motor still not coming on. Calling techline to document findings. Tested P8 pin 7 and 8 to find 0hms showing issues to be non repairable, calling techline again to document findings. Butch is assisting, documented issues and customer is aware of next steps."
Near San Antonio, TX 78245
Richard G.
Job Details: 01/06/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Customer states the F8E0 error code would pop up during preheating. States the main issue is that the unit would turn on and start baking on it’s own. This has happened twice, she has since unplugged the unit. The first time, it started baking on a lasagna program, the second time the customer had someone staying at the home and said it started on it’s own while the guest was here. Entered diagnostics and found error codes F2E5 which I cannot find in the service manual, F8E0 upper cooling fan speed, and F6E4 UI/Appliance Manager state status mismatch. Ordering UI and Appliance Manager. Will install upper cooling fan when other parts arrive. Customer requests earliest appointment on Jan 20th.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"
Near Boerne, TX 78006
Tommy B.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Customer stated that the issue is that the water is not dispensing, or that it dispenses intermittently. There is a service pointer related to this issue. Found issue to be water pressure buildup in the filter not allowing the water valve to open. Unit testing good at this time with no further issues. Yes to survey."
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 01/06/2020
RANGE AMANA AER6303MFS2 "Spoke to customer, customer stated she did not receive a call prior to appoint was not aware of tech coming out today. Customer stated she wouldn’t be able to make it back home today. Rescheduled for Wednesday the 8th.; schdld next appmnt for 1/8 WED !"
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 01/06/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Last visit found broken oven door glass. This visit replaced with new glass to resolve issue. No further issues at this time.
Near San Antonio, TX 78254
Richard G.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW8500DC5 "Customer states she received an LF error during wash. Says the cold water was just trickling into the washer but the hot water would work fine. Currently has wet clothes in washer because the unit would not finish the cycle during spin. Entered diagnostics and found error code F3E2 inlet water temperature fault, F8E1 long fill, F0E3 overload. Changed inlet valve, moved wet clothes to dryer and ran unit through automatic test. All steps passed. Returned clothes to washer and ran manual spin cycle. Cycle stopped and shut machine off halfway through. Checked diagnostics and found error code F3E1 pressure system fault. Checked pressure tube going from control to tub, all good. Determined bad control.; ordrng 1 W11209420 (cntrl-elec)"
Near San Antonio, TX 78260
Jim G.
Job Details: 01/06/2020
WASHER MAYTAG MVWB725BW0 The device has a bad plain pump. Ordered part. Will return to repair. ; ordrng 1 WPW10409079 (pump-water)
Near San Antonio, TX 78245
Justin
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Milk inside freezer is not frozen, has setting at highest setting. Unit is making ice, spoke with DH and he suggested installing a drier to verify there is no leak. Ordering thermistor and control for unit as well. DH said to have a sealed system tech come back out. ; ordrng 1 W10384183 (thermistor) and 1 W10771114 (drier-tube) and 1 W11133692 (cntrl-elec)"
Near San Antonio, TX 78249
Ivan B.
Job Details: 01/06/2020
WASHER MAYTAG MVWB865GW0 One of the leveling feet broken on the washer. Ordered replacement.; ordrng 4 W10687506 (FOOT)s
Near San Antonio, TX 78249
Ivan B.
Job Details: 01/06/2020
RANGE WHIRLPOOL GR448LXPQ2 All cooktop burners inop. Customer stated on a previous visit the cooktop and Burners were to be replaced but never were. Ordered replacement.; rqstng P&A on 2 8523698 (ELEMENT)s and 1 8523699 (ELEMENT) and 1 9758722 (COOKTOP ) and 2 9759351 (ELEMENT)s
Near San Antonio, TX 78259
Devon F.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint was unit oven light would not cut on tested voltage to light socket test pass, ordering new socket to resolve issue.; ordrng 1 W11281687 (sockt-lite)"
Near San Antonio, TX 78260
Jim G.
Job Details: 01/06/2020
OVEN ELECTRIC (D KITCHEN AID KODE300ESS01 Replaced thermal fuse. No error codes in diagnostic mode. Upper oven is functional but lower oven is not functional. I contacted techline and spoke to Andrew SR#. 7726799996 Replaced all parts. Issue resolved.; used 1 WPW10545291 (THERMAL FUSE) from stock
Near San Antonio, TX 78247
Devon F.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Upon arrival unit is operating as designed reschedule when unit ice up again.; schdld next appmnt for 1/10 FRI !
Near San Antonio, TX 78252
Justin
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Customer said bottom self was not cooling like the top, checked fan all working correctly. Adjusted the temperature to a colder setting to see if that helps. Went over survey with customer and leave behind. No email to add."
Near La Vernia, TX 78121
S. L.
Job Details: 01/06/2020
WASHER MAYTAG MVWB835DC4 "Customer provided DOP for 1/26/19 found failed,lid and hinges ordering all 3 rescheduling 1/15.; ordrng 1 W11256781 (LID) and 1 W11399226 (HINGE) and 1 W11401116 (HINGE)"
Near San Antonio, TX 78259
L
Job Details: 01/06/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0AS03 Issue is fan would not come on when trying to heat up food. Replace motor fan. Unit now heating up food. No other issues job complete.
Near San Antonio, TX 78253
Justin
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW8500DC0 "Verified F5E3, found bad door latch. Replaced and tested to complete. Unit is good to go. Collected service, labor and parts."
Near San Antonio, TX 78245
Justin
Job Details: 01/06/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Replaced interlock but unit will still turn on and off while running a cycle. Need to order control board and main wire harness if control doesn’t fix issue. Voltage good at wall outlet, the only other thing would be if the wall outlet is faulty with a load. ; ordrng 1 W11219761 (harns-wire) and 1 W11342846 (CONTROL )"
Near San Antonio, TX 78255
Douglas H.
Job Details: 01/06/2020
REFRIGERATOR KITCHEN AID KRMF606ESS01 Per notes this repair covered under aig warranty (CS # 16 SWPN11BC66AC-1). Last tech found faulty deli control and deli wire harness per techline. Upon arrival customer stated unit not cooling properly. Found that issue to be faulty EVAP motor. Ordered that motor from Ssb. Replaced all parts to resolve the issue. Unit performing as designed now. No further issues at this point. ; ordrng 1 W11087438 (motor-evap)
Near San Antonio, TX 78245
Christian G.
Job Details: 01/06/2020
DRYER MAYTAG MEDC465HW0 "Issue stated by customer: dryer making high pitched noise when clothes are running. Pulley replaced previously, found bad wheel and washer. Replaced with truck stock. ; used 1 4392065 (REPAIR-DRYER) from stock"
Near San Antonio, TX 78210
Douglas H.
Job Details: 01/06/2020
OVEN ELECTRIC (D KITCHENAID KOSE500ESS02 Per Sb web this unit is still under warranty until 1/7/2020. Unit long preheat times and broiler not coming on. No error codes. Finding issue to be electronic control not sending voltage to element. Ordering electronic control to resolve the issue. Also ordering broil element just in case. ; ordrng 1 W10804429 (elmnt-brol) and 1 W11179310 (cntrl-elec)
Near Converse, TX 78109
Devon F.
Job Details: 01/06/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint was unit would not heat, called tech line they suggested replacing magnetron ordering new magnetron to resolve issue.; ordrng 1 WPW10693025 (magnetron)"
Near San Antonio, TX 78261
Devon F.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint was unit would get ice Build up in the fridge raider compartment take notice door seal was not sealing properly replace freezer door seal to resolve issue unit is operating as designed
Near San Antonio, TX 78245
Justin
Job Details: 01/06/2020
COOKTOP GAS WHIRLPOOL WCG55US6HS00 Middle ignitor is not getting enough gas to burner will need to order valve and tubing for middle burner. ; ordrng 1 W10566302 (tubing-gas) and 1 W11256503 (valve-gas)
Near La Vernia, TX 78121
S. L.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFE525S0HS1 "Part sent again was incorrect part, called vendor did parts research spoke to Adam he is ordering directly from vendor hopefully this will be resolved customer wants to speak to manager. Spoke to NR to reach out.; ordrng 1 W11134844 (WIRE HARNESS )"
Near San Antonio, TX 78258
L
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 test 38.issue is icamker not making ice. Ran Manuel diagnostics and everything check okay. Ice maker is calling for water and working as design. Unit is to warm to make the ice. Techline recommend to check for a leak and to dethawed since it’s the freezer part is cold and not the ice maker part. I do not know how to do this process if you can send a senior technician to fix issue. sr7726801973; schdld next appmnt for 1/8 WED !
Near San Antonio, TX 78248
L
Job Details: 01/06/2020
OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS Found unit door glass shatter need new door since glass scratch door ; ordrng 1 W10347596 (door glass) and 1 W10678524 (door) and 1 W10709147 (frame-glas) and 1 W10866265 (glass-door)
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 01/06/2020
WASHER MAYTAG MVWX655DW1 Replaced lid lock ran diagnostics no issues ran calibration no issues. Checked for error codes no errors found. Ran normal cycle no issues. Job complete.9564893122
Near San Antonio, TX 78266
Shawn W.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Contacted the client to inform them I was on the way. Client was expecting and prefers that SG come on the follow up call. I explained to her that the office would contact her to set up a new appointment. And that she could also call to explain her situation. I told her that SG would probably be back on Monday.; O-emld tckt
Near Somerset, TX 78069
Ezequiel V.
Job Details: 01/06/2020
DRYER WHIRLPOOL WED4815EW1 Checked dryer found drum not sitting properly reseated no issues with noise or rattling. Ran cycle no loud noises. Job complete.
Near San Antonio, TX 78233
Devon F.
Job Details: 01/06/2020
WASHER MAYTAG MVWB865GW0 Customer complaint was unit would not wash ran diagnostics put unit in manual spin mode not spinning got error codes F7E6 and F7E9 ordering new motor and clutch to resolve issue; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator)
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFG231LVQ0 Checked range found bad oven valve and igniter. Spoke to customer about estimate of price. Customer decided they will purchase new appliance no longer need service. Collected service call fee. Job complete.
Near San Antonio, TX 78230
Ivan B.
Job Details: 01/06/2020
DISHWASHER KITCHENAID KDTM354DSS5 Unit not filling with water at all. Motor sounded fine. Problem is with inlet valve. Ordered replacement.; ordrng 1 W10327249 (INLET VALVE )
Near Universal City, TX 78148
Devon F.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint was unit had dent in front of unit, ice maker not making ice and lights don’t work in freezer or the fridge cabinet called tech line they said unit is unrepairable 7726801282"
Near Goliad, TX 77963
Michael
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW8040DW0 "F2E1 error code, cleared error code and tested the spin cycle the bearing is bad on gearcase, ordered part to resolve issues, wash plate just in case, tested the UI, there is no stuck keys, rescheduled customer ; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy)"
Near San Antonio, TX 78253
Richard G.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced icemaker. Entered diagnostics and icemaker ran through harvest and called for water. Tested to complete, unit is good to go. No email to add."
Near San Antonio, TX 78253
Justin
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Found housing working correctly, removed filter and replaced with new filter. Spoke with customer about survey and leave behind."
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/06/2020
RANGE KITCHENAID KDRS483VSS03 "Replaced the igniter and it did not help so I called Techline and talked to Dave to validate it would be the spark module. I found that the spark module for that burner had some grease on it. I cleaned it off to see if that was the issue and it did not help. I checked the current spark module and found infinite resistance and occasionally some resistance if I moved the probes around. I double checked the wire for continuity and was convinced it needed the new spark module. The new spark module had constant resistance. I replaced it and the burner started working. Fully functional, job complete. I explained to the client that the parts we replaced are covered for 12 months but that another service call and labor would be charged on any problems past 90 days."
Near San Antonio, TX 78217
Jim G.
Job Details: 01/06/2020
WASHER CROSLEY CAW42114GW1 Determined issue was due to faulty latch. Replace latch. Unit tested properly thereafter. ; used 1 W11307244 (LATCH) from stock
Near Corpus Christi, TX 78410
John L.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW8500DC5 "F0F3 overload, F2E1 stuck key. Checked out unit, found issue to be with suspension. Replace to resolve.; ordrng 1 W11033601 (suspension)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/06/2020
DRYER WHIRLPOOL WED5620HW0 Replaced UI and display works now. Fully operational. Job complete.
Near Runge, TX 78151
Michael
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW4855HW1 "The customer had the appliance in the barn, said to just replace the tub and understood I wouldn’t be able to test it. Installed new tub, no further issues"
Near Robstown, TX 78380
John L.
Job Details: 01/06/2020
DRYER MAYTAG MEDX655DW1 "Inspected unit, unit had airflow issue. Resolved issue."
Near Kingsville, TX 78363
Adam
Job Details: 01/06/2020
WASHER MAYTAG MVWC415EW0 Install components that new leaf shipped to customer. Issue resolved
Near Corpus Christi, TX 78405
Adam
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Installed component tested unit issue resolved. Advise customer to dispose of first two or three batches of ice before consuming
Near Victoria, TX 77905
Michael
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Customer said there was a small puddle of water in back of the refrigerator when the ice maker would call for water. Pulled appliance out and checked the house water line, no leaks, removed the back cover and checked the water line at the inlet valve, wasn’t inserted properly, corrected problem, tested the ice maker, no leaks when it called for water, no further issues"
Near Salem, VA 24153
Chris S.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFE505W0HZ1 The terminal block got very hot and melted the wire harness. ; ordrng 1 W11416047 (WIRE HARNESS )
Near Taft, TX 78390
John L.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, ran test on icemaker. Icemaker filled without issue, no sign of leak. Ran second test on icemaker, filled without issue. No signs of leak. Cannot find any issues at this time."
Near Corpus Christi, TX 78418
Adam
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Customers complaint of unit making humming/rattling noise during operation also concerned about unit not being level. Inspection of unit shows unit in fact horribly out of level which in turn is causing rattling humming noises. Level unit issue resolved
Near Corpus Christi, TX 78411
Adam
Job Details: 01/06/2020
WASHER MAYTAG MVWB765FW3 Install components calibrated unit ran verification cycle issues resolved
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFE770H0FZ2 Needs element and infinite switch. Part of burner working. W10823729 element W10857622 switch; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)
Near Victoria, TX 77901
Michael
Job Details: 01/06/2020
WASHER MAYTAG MVWBA55DC2 "Called and spoke with the customer and asked them if they had found the warranty information, still doesn’t have it, advised them of the SC fee, said they would reschedule when they found the warranty information."
Near Corpus Christi, TX 78414
John L.
Job Details: 01/06/2020
MICROWAVE WHIRLPOOL WMH75021HZ "Installed board, tested after installation. Fan is able to run all speeds. Issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 01/06/2020
WASHER MAYTAG MVWB765FW0 Install components calibrated unit Ran verification cycle issue resolved. Advised customer to replace hoses from tap to machine signs of hoses starting to degrade.
Near Cave Spring, VA 24018
Chris S.
Job Details: 01/06/2020
RANGE WHIRLPOOL JER8885RAF The switch is receiving power but burner isn’t coming on. Will replace burner and switch; ordrng 1 W10823711 (elmnt-surf) and 1 WP7403P23860 (SWITCH )
Near Corpus Christi, TX 78413
Adam
Job Details: 01/06/2020
DRYER WHIRLPOOL WED5000DW2 Install component tested unit issue resolved
Near Victoria, TX 77904
Michael
Job Details: 01/06/2020
COOKTOP KITCHENAID KCED600GBL01 "Installed part ordered and transferred the knobs, no further issues"
Near Roanoke, VA 24018
Chris S.
Job Details: 01/06/2020
BELLA WHIRLPOOL WRF954CIHZ00 The RC evaporator is not defrosting properly. We will replace the control and the evaporator cover. ; ordrng 1 W11099568 (cover-evap) and 1 W11114721 (cntrl-elec)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/06/2020
LAUNDRY MAYTAG MVWB765FW2 Basket came in dented.; saved tckt
Near Hollins, VA 24019
Chris S.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW7040DW1 I installed the slider and checked operation. All operations check ok except I wasn’t able to get it to do a calibration or a diagnostic cycle. Will replace UI and control. ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Near Victoria, TX 77904
Michael
Job Details: 01/06/2020
WASHER AMANA NTW4605EW0 "Plugged the appliance in and it went immediately to drain, let it drain for a minute and then held the start button for 3 seconds and it stopped, no error codes. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "The ice maker wasn’t making ice, had some ice made today, ran test 57 and it dispensed ice, no error codes all test checked out. Called tech line and spoke with Andrew SR 7726805509 he said he wasn’t sure what it could be, ran some test with him all checked out, said he would document and gave me a different SR number"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 01/06/2020
DRYER WHIRLPOOL MEDB950YG0 Loud squealing when in operation. Needed beltpulley. Replaced pulley. All checks ok at this time. Used pulley from stock repair kit. ; used 1 WPW10547292 (PULLEY) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I installed the ice bin. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 01/06/2020
LAUNDRY MAYTAG MVWB835DW4 Replaced lid. All checks ok.
Near Roanoke, VA 24016
Chris S.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 I installed the door and checked operation. All operations check ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDF320PADW2 "F6e4F8e2Drain pump getting power, but no pumping. Needs new drain pump. ; used 1 W10876537 (PUMP) from stock"
Near Vinton, VA 24179
Uriah B.
Job Details: 01/06/2020
DRYER WHIRLPOOL WET4027HW0 Replaced capacitor and wire harness connection.
Near Cave Spring, VA 24018
Chris S.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the drain pan. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the right front wheel that whirlpool had sent the customer. All operations check ok. ; pckd up 1 W10803534 (screw) and 1 WP2179862 (RIVET) and 1 WPW10304659 (roller-cab)
Near Roanoke, VA 24016
Chris S.
Job Details: 01/06/2020
DRYER AMANA NED4655EW1 The heating element was open. I replaced the element and checked operation. All operations check ok. ; used 1 279838 (ELEMENT ) from stock
Near Benton, AR 72015
Doug M.
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Inspected unit for overflow during wash cycle, performed service diagnostics found f3e3 error code, performed drain hose test per tech sheet checked ok,called tech line, tech said possible stuck solenoid or stuck relay on main control, diagnosed to need main control and fill valve, #7726800340; ordrng 1 W11175771 (valve-inlt) and 1 W11413274 (ELEC CNTRL )"
Near Little Rock, AR 72204
Doug M.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW4955HW1 Customer needed to move to next Friday due to construction ; schdld next appmnt for 1/10 FRI !
Near Blacksburg, VA 24060
Chris S.
Job Details: 01/06/2020
A-DOTT MAYTAG MEDE500VW1 There was no voltage on l2 I reset the breaker and found the proper voltage dryer heated and ran fine. Customer will have the breaker replaced.
Near Salem, VA 24153
Chris S.
Job Details: 01/06/2020
DRYER MAYTAG PYE3300AYW10 I installed the element and checked operation. All operations check ok. ; pckd up 1 LA-1044 (element)
Near Little Rock, AR 72223
Doug M.
Job Details: 01/06/2020
ICEMAKER KITCHENAID KUIX305ESS1 "Replaced water tubes and cleaned mold on unit per customer,tested unit operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW4950HW0 "Inspected unit found capacitor connector had broken not allowing unit to run, replaced capacitor,tested unit operation checks ok; pckd up 1 W11395618 (CAPACITOR )"
Near Little Rock, AR 72209
Doug M.
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW7500GC2 "Replaced internal drain hose due to hole in hose causing water leak,tested unit operation checks ok"
Near Little Rock, AR 72204
Doug M.
Job Details: 01/06/2020
LAUNDRY WHIRLPOOL WTW5000DW3 "Replaced main control per f1e1, f1e2 error codes main control and motor control fault per tech sheet, tested unit operation checks ok"
Near Boerne, TX 78006
Tommy B.
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW75HEFW0 Previous tech determined that a new tub was required for repairs. Found it to be the screw holding the stater and rotor assembly together have broken. Replaced tub to resolve issue and used new screw to correct stater and motor problem. No further issues at this time. Unit testing good now. Yes to survey.
Near Kerrville, TX 78028
Sherman
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Upon arrival freezer and refrigerator both well above what temperature is set at. Freezer is 53 and refrigerator is 73. Ran diagnostics on unit. Do not hear compressor kicking in or out. Called tech line. Spoke to Robert. Sr#-7726784057. Quoted customer p&l. They’re gonna buy new unit. Unhappy with this one since purchased.