Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1340 customer reviews

Map of Helotes, TX

Great job.




Review of ApplianceCare

Friendly and knowledgable technician.


Map of San Antonio, TX

Fridge repair




Review of ApplianceCare


Map of San Antonio, TX

Poor Customer Service




Review of ApplianceCare

ACT needs to train their technicians in communication or revise policy how they communicate. After numerous services and replacements of same parts. I discussed with Doug that if last repair didn't fix problem that it was time make the call that refrigerator was unrepairable. He told me there was nothing he/ACT could do and that I would have to call Whirlpool to tell them refrigerator could not be repaired. I did call Whirlpool and they in turn told me me that company making repairs (ACT) would have to call. Here's my issue. When I told Doug I thought it was time to make the call, he should have either said "Okay, let's make the call while I'm here because they're going to have me test everything before they (Whirlpool) can call it unrepairable." Or, "Call the office and make an appointment for us to come back out and we can make the call together." Instead, he made it sound as though you were completely out of it. I understand it is not your policy to call it unrepairable, but communicating it in a way to the customer that infers that there's nothing more you could do, is poor customer service. He could have also told me that when I call Whirlpool that they would have ACT come out to assess the refrigerator one more time before they (Whirlpool) could claim it as unrepairable, but he did not. He lead me to believe that ACT would not be involved at all. When I expressed my frustration out how he handled the situation, all he would say is it's company policy that ACT cannot call appliance unrepairable. I understand that. What I don't understand is how he handled the situation. I did use strong language and I apologized for that, but I was trying to communicate his way of handling it showed poor customer service. He didn't like what I had to say and stormed out. PLEASE! Communicate with your staff full expectations in similar situations. Not, there's nothing else we can do. Not, when you know Whirlpool is going to have you come back to assess appliance before they'll (Whirlpool) make the claim that it is unrepairable.


Map of Alamo Heights, TX

homemaker




Review of ApplianceCare

Jessie came and was able to determine how to solve my washer's problem. He was very polite and had me check his work to make sure he had done what I needed.


Response from ApplianceCare:

Thank you for writing a review! Jesse is a vital part of our team.


Map of Shawsville, VA

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of San Antonio, TX

great service




Review of ApplianceCare

Service was great, but results were the same. Whirlpool technician (Dave) the problem can not be fixed, and I would have to speak with customer service about replacement. Being this is the 5th time of dealing with this issue since my initial call in October,I would like to see about having this refrigerator replaced.


Map of Roanoke, VA

great service




Review of ApplianceCare

Uriah was prompt,courteous and took care of our issue.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Riviera, TX

Good service!




Review of ApplianceCare

Overall I was satisfied with the diagnosis of my appliances. Adam explained the options available to me and I was able to make a decision regarding the appliances.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Boerne, TX

great




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

Real nice guy




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Noisy Refrigerator




Review of ApplianceCare

Great service. Technician was very professional and fixed the problem.


Pleasant Technician




Review of ApplianceCare

Great service! The technician was very pleasant and explained everything. He listened to exactly what was wrong without assuming he knew it all!


Response from ApplianceCare:

Thank you for giving us your feedback!


Diana




Review of ApplianceCare

He did a great job!


Response from ApplianceCare:

Thank you for giving us your feedback! If there was any way we could have brought you 5-star service, please feel free to reach out and let us know.


Professional & knowledgeable tech




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


See opinion.




Review of ApplianceCare

Uriah was on time, professional, and friendly. Your company has a superior employee.


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


Very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


good job




Review of ApplianceCare

The only drawback was that we were without a refrigerator for three weeks. The repair service is only in the area one day a week. So, after spending a week trying to find someone to look at the fridge ( the local whirlpool dealer would not service the unit because he didn't sell it - we are travelling in an RV with a residential fridge in our trailer). We found you after calling whirlpool HQ. After we contacted you it took a week to get the serviceman here to diagnose the problem. Then another week to get the part in and get him back to us.


Response from ApplianceCare:

Thank you for giving us your feedback! We apologize for any inconvenience that you experienced. As we as a company expand, we do hope to get more techs and more availability for your area. Thank you for your patience with us, and we are glad to hear your service was otherwise satisfactory.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

Chris is very knowledgeable and did a great job!


Response from ApplianceCare:

Thank you for writing a review!


Great service and very knowledgeable




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great, Super, Fabulous and Amazing




Review of ApplianceCare

Fast, efficient and effective. Everything was spot on. From scheduling to arrival, from diagnostics to repair. John was awesome and friendly. He explained everything and gave our concerns and problems the attention required. He worked fast but we never felt as if he was speeding through just to close to work order get out of there. He was outstanding.


Response from ApplianceCare:

Thank you for giving us your feedback! John is a vital part of our team who strives to complete each job efficiently and thoroughly.


Service was great and they were very friendly




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service men




Review of ApplianceCare

Appreciate the way servicemen explained problem. Wish I had talked to them before buying this Whirlpool dishwasher. Should have gotten stainless Steele model.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we as the service provider could have done to bring you 5-star service, please feel free to reach out and let us know.


Sylvia




Review of ApplianceCare

Thank you for your diligent service. You all were “Johnny on the spot”.


Nice person




Review of ApplianceCare

Chris called to let me know he was on his way & was a very nice person.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great Service!!!




Review of ApplianceCare

Uriah did a great job!! He was very polite & left everything very clean.


Response from ApplianceCare:

Thank you for writing a review! Uriah is a vital part of our team.


Uriah is terrific! It’s the refrigerator.




Review of ApplianceCare

Uriah has tried everything he can think of to fix the refrigerator. Not quite 3 years old and he’s been out to fix it several times. At first it wouldn’t keep running, now it freezes EVERYTHING! Top and bottom. Will not pay the money for another extended warranty.


Response from ApplianceCare:

Thank you for giving us your feedback. We are frustrated to hear that the unit itself has not been performing as expected. Please do let us know if we as the service company could have done anything to bring you 5-star service.


owner




Review of ApplianceCare

Excellent job


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

After I figured out how to get my washer serviced, everything went very smoothly.


Response from ApplianceCare:

Thank you for writing a review!


Rod




Review of ApplianceCare

Highly professional, great service, very nice individual.


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Tech seemed very knowledgeable


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Very professional and thorough.




Review of ApplianceCare

Shawn was pleasant to work with and a total professional.


Response from ApplianceCare:

Thank you for writing a review! Shawn is a vital part of our team


Good service.




Review of ApplianceCare

Good prompt service.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.


Fast Efficient Service!




Review of ApplianceCare

Steve is knowledgeable, professional and efficient.


Response from ApplianceCare:

Thank you for writing a review! Steve is a vital part of our team.


Fast Friendly Repair




Review of ApplianceCare

Response to problem was very quick on site repair man was professional courteous and everything the consumer would want out of repair technician


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Very knowledgeable and helpful.


Response from ApplianceCare:

Thank you for writing a review for us!


Service Experience




Review of ApplianceCare

Courteous and professional, prompt arrival


Response from ApplianceCare:

Thank you for writing a review!


Repair to dryer




Review of ApplianceCare

Sherman was prompt, courteous and diagnosed the problem accurately.


Response from ApplianceCare:

Thank you for writing a review!


Great service.




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Barry




Review of ApplianceCare

Jim is awesome, he is always very professional and very courteous.


Response from ApplianceCare:

Thank you for writing a review!


Very Professional!




Review of ApplianceCare

Devon was always on time and courteous for the 2 visits.


Response from ApplianceCare:

Thank you for writing a review!


Great customer service




Review of ApplianceCare

Great communication with customer and service tech very friendly.


Response from ApplianceCare:

Thank you for giving us your feedback!


Pat




Review of ApplianceCare

Good service timely. Very helpful with difficult stove


No comment




Review of ApplianceCare


Great Service




Review of ApplianceCare

I was impressed that after my appointment was accidently cancelled, Richard put me on the schedule for the same day.


Great service.




Review of ApplianceCare

Fast and friendly service. Very happy with service!


Great Service




Review of ApplianceCare

Tommy - the technician, was Awesome!


Response from ApplianceCare:

Thank you for giving us your feedback


Rogena




Review of ApplianceCare

How can I rate with no service provided...? Chose average as a default.


Beth




Review of ApplianceCare

Service rep was prompt and thorough! Answered questions well and was courteous.


It is still BROKE!




Review of ApplianceCare

He is great! Has been here twice in past three months and it is still broke. It is only a 1 year old washer. It is not Adams fault. He is great but needs to come back.


Patricia




Review of ApplianceCare

Great service


Great




Review of ApplianceCare

He is a great person & very helpful


Leaders




Review of ApplianceCare


Great Service




Review of ApplianceCare

Courteous and helpful.


Murphy




Review of ApplianceCare

Thomas was efficient & thorough. Thank you.


Response from ApplianceCare:

Thank you for writing a review!


Knowledgeable and Efficient.




Review of ApplianceCare

My experience was excellent. Doug was on time, efficient and cheerful. He seemed to really enjoy his work.


Response from ApplianceCare:

Thank you for writing a review! Doug is a vital part of our team


Great service




Review of ApplianceCare

Christian was very professional and helpful.


Response from ApplianceCare:

Thank you for giving us your feedback! Christian is a vital part of our team.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Not happy




Review of ApplianceCare

After the man worked on our oven now the drawer under oven no longer goes in and out smoothly


Response from ApplianceCare:

Thank you for giving us your feedback! Our office will be reaching out to you soon to discuss a return appointment.


Doug




Review of ApplianceCare

He is a true professional


Response from ApplianceCare:

Thank you for writing a review!


Carmen




Review of ApplianceCare

Great Job


Response from ApplianceCare:

Thank you for giving us your feedback


Mission Impossible - Mission Complete




Review of ApplianceCare

Uriah was very professional in evaluating the problem ( Clicking Noise ) when the Dryer was running. After disassembling the cabinet and testing running the dryer, the clicking almost disappeared. After cleaning in the internal parts of the dryer and reassembling the unit all was running well and the "Mission" was complete.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear your experience with the service provided met your expectations.


Great Service




Review of ApplianceCare

The service team was outstanding and most helpful in answering our questions!!!


Response from ApplianceCare:

Thank you for writing a review for us!


Whirlpool fridge repair




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


Jackilene




Review of ApplianceCare

Devon was great. The part that had to be ordered took entire too long but that’s not his fault.


Response from ApplianceCare:

Thank you for giving us your feedback!


Worthless




Review of ApplianceCare

The tech did absolutely nothing. Made an assumption of what was wrong without even looking at the part he assumed was causing the noise, then lied on the service form that he cleared it and the noise was gone. Machine is still making noise and I’m requesting Maytag never use this company again


Response from ApplianceCare:

Thank you for giving us your feedback. We do apologize for any inconvenience that was caused through this process. Someone from our office will be reaching out soon to discuss these concerns with you


Great Service and Followup Assistance!




Review of ApplianceCare

Mr. Felton was the third Tech that came to service our Dryer which was making a loud noise. He ordered the necessary part and returned two days later to repair dryer. He was professional, patient and very pleasant. Unfortunately, we had to call him back because we couldn't get our washing machine to run; the water valve was turned off during repair service, and we couldn't figure out how to turn it back on. Of course, Mr. Felton came right in and turned the valve with no problem. We really appreciated Appliance Care and Mr. Felton's prompt attention and assistance.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations.


Appointment




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Come back, Ivan




Review of ApplianceCare

Ivan was great, however the fridge is now making a knocking sound.


Response from ApplianceCare:

Thank you for writing a review! Someone will be reaching out to you soon to schedule a return visit


gifford




Review of ApplianceCare

It superior


Response from ApplianceCare:

Thank you for writing a review!


the door to the dryer was not closing




Review of ApplianceCare

the gentleman that came to my house was very polite and went straight to the problem. He was courteous and professional. I am very pleased.


Response from ApplianceCare:

Thank you for writing a review!


Compressor replacement




Review of ApplianceCare

Yea


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service, loved the flexibility to my schedule.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Donna




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great job




Review of ApplianceCare

The work was done efficiently and effectively. We were informed of arrival of tech and he was here within the prescribed time window


Response from ApplianceCare:

Thank you for writing a review!


refrigerator repair




Review of ApplianceCare

We had a lightbulb. It was replaced with a dim bulb for which we were charged. I had to replace the installed bulb with our original bulb.


Refrigerator rattling




Review of ApplianceCare

Jim was very nice and patient. Unfortunately the refrigerator would not make the sound while he was here.


Response from ApplianceCare:

Thank you for writing a review! We hope to be able to solve the issue when it arises again.


Diligent service




Review of ApplianceCare

While it took three visits and my husband assisting, we were happy with the emails and phone calls and true time windows that let us know where we were in the process as our parts were being ordered and work actually scheduled and completed.


Response from ApplianceCare:

Thank you for writing a review! We do apologize for any inconvenience you experienced but are glad to hear the issue was resolved.


Dryer Repair




Review of ApplianceCare

Technician was very quick in fixing dryer. Unfortunately, it took several weeks before they came out to fix it.


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Homeowner




Review of ApplianceCare

Outstanding service and prompt response


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

The technician was on time, courteous and knew his business. He replaced our ice maker promptly and left the area clean.


Response from ApplianceCare:

Thank you for writing a review!


Steven Golla




Review of ApplianceCare

Steve is outstanding!!!!


Response from ApplianceCare:

Thank you for writing a review!


Excellent Repairman very professional




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare

Well manor, every respectable, explained everything that what he was doing.


Response from ApplianceCare:

Thank you for writing a review!


Everything was good for a few days then the problem came back.




Review of ApplianceCare

Ezekiel diagnosed the problem of no water or ice pretty quickly. He couldn't fix it at the first visit as he had to get approval for the parts needed. He returned as he said he would and was able to fix the problem, but but around 3 to 5 days later the ice machine quit working again.


Response from ApplianceCare:

THank you for giving us your feedback. Someone will be reaching out to you soon to set up a follow-up appointment.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback


Good service




Review of ApplianceCare

Justin made sure to check things over and explained things thoroughly.


Response from ApplianceCare:

Thank you for writing a review!


Cooktop Stove issue




Review of ApplianceCare

Your Tech was business like and competent in his handling of the stove issue!


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great Service




Review of ApplianceCare

Very Knowledgeable and Professional Technician..


Response from ApplianceCare:

Thank you for writing a review!


Great job.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service!




Review of ApplianceCare

After a quick response to my call. The service Tech diagnosed the problem source and confirmed his findings with the manufacturer specialist. The part was ordered and two days later the part was installed on less than an hour. Very happy with the entire process.


Response from ApplianceCare:

Thank you for giving us your feedback on your service experience!


Great service!




Review of ApplianceCare

The technician arrived ahead of time, explained things thoroughly and resolved the problem. I am very pleased with the service.


Response from ApplianceCare:

Thank you for writing a review for us!


Stove




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Washer Repair




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Friendly, timely, great service




Review of ApplianceCare


Great




Review of ApplianceCare

He did great. Thanks


Response from ApplianceCare:

Thank you for giving us your feedback!


Excellent service




Review of ApplianceCare

Mr. Shawn was very respectful, professional and servicial


Response from ApplianceCare:

Thank you for writing a review! Shawn is a vital part of our team!


John




Review of ApplianceCare


Response from ApplianceCare:

Thank you for reviewing us


great service, not so great billing




Review of ApplianceCare

John was on time and professional. No complaints about the service call. We did receive a bill for a part that was completely covered by warranty, though. But a call to their home office quickly took care of it.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear the issue with billing was resolved quickly for you.


Great customer service




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you for writing a review!


Good service




Review of ApplianceCare


Great service, friendly technician




Review of ApplianceCare

Jim was great! He was friendly, knowledgeable, explained things in a way I could understand & fixed the problem. Thank you so much!!


Response from ApplianceCare:

Thank you for writing a review! Jim is a vital part of our team.


Great Service and Very Prompt




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Conrad




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for writing a review!


Problem not repaired.




Review of ApplianceCare

Nice guys, but the repairs they made did not solve the issues. Waited two weeks for appointment, now I have the recall scheduled for two more weeks. Brand new appliance so I shouldn’t have to wait a month to get it repaired.


Response from ApplianceCare:

Thank you for giving us your feedback. Your concerns will be sent on to be reviewed by management as we work to improve our company. We do apologize for any inconvenience you have experienced through this process, but we do intend to fix the issues at hand.


Great service




Review of ApplianceCare

The technician called and came when he said. He was courteous and did a good j9b.


Response from ApplianceCare:

Thank you for writing a review!


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was any thing we could have done to bring you 5-star service, please feel free to reach out and let us know


Maytag Warrant Repair




Review of ApplianceCare

Even though this was a Maytag Warranty repair, service was quick. The technician was extremely. courteous and very knowledgeable about the Maytag Washing Machine. He repaired it quickly. The room was clean when he left.


Response from ApplianceCare:

Thank you for giving us your feedback!


Yolanda




Review of ApplianceCare

Jesus was very knowledgeable and very courteous. He knew exactly what he had to do on our dryer repair. We were very pleased with the service provided. Your company has a very good employee.


Response from ApplianceCare:

Thank you for writing a review! Jesus is a vital part of our team who strives to complete each job thoroughly and efficiently.


fast and friendly




Review of ApplianceCare

It was a pleasant experience having Justin in the house


Response from ApplianceCare:

Thank you for writing a review!


excellent




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Magnificent service




Review of ApplianceCare

Punctual, professional troubleshooting


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome Customer Service




Review of ApplianceCare

Doug was professional, knowledgeable and provided excellent customer service.


Response from ApplianceCare:

Thank you for writing a review! Doug is a vital part of our team.


Great service!




Review of ApplianceCare

Colton did an excellent job and he was very professional. Thank you!


Response from ApplianceCare:

Thank you for writing a review! Colton is a vital part of our team.


Very personable service




Review of ApplianceCare

Adam was friendly, thorough, and professional. Great experience!


Response from ApplianceCare:

Thank you for writing a review for us!


Incomplete




Review of ApplianceCare

Polite and quick. Not happy with the installation though. It sets crooked in the counter Top and is not secured to it either with the safety hardware supplies. It set 3/8 of an inch off from right to left. He advised it's position is something he feels whirlpool has to pay for.


Response from ApplianceCare:

I will send this over to be reviewed by management. There will be someone reaching out to you in the near future to discuss the issues that have gone unresolved.


Awesome




Review of ApplianceCare

Awesome service. Really cared about my satisfaction! Impressive


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Fast , professional


Response from ApplianceCare:

Thank you for writing a review!


Kullen




Review of ApplianceCare

Repair still not complete


Response from ApplianceCare:

I have sent your feedback to be reviewed by management. We will be reaching out to you in the near future to set up a return visit.


Shawn is awesome!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Excellent customer service




Review of ApplianceCare

The technician that Appliance Care sent, Thomas, was very considerate and helpful. After he completed the repair on my washing machine, I asked if his company also repairs ice makers. He took a quick look at ours and realized it just needed to be defrosted. Will investigating the issue, he quickly tightened the freezer handle which had been loose due to over use by my kids. Thank you for providing such great service!


Response from ApplianceCare:

Thank you for writing a review! Tommy is a vital member of our team who strives to complete each job efficiently and thoroughly.


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Job Well Done!




Review of ApplianceCare

Excellent and professional service provided by Jim. He showed up on time, professionally diagnosed my Whirlpool oven, explained the repair needed and ordered necessary parts. When parts came in, he was right back to my house and fixed my oven. Jim was very knowledgeable and courteous. Thanks for a job well done!


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know!


Fast, friendly and very professional service




Review of ApplianceCare

From the start the customer service was excellent. The technician was very professional. Overall wonderful experience! Thank you!


Response from ApplianceCare:

Thank you for writing a review for us!


Kullen




Review of ApplianceCare

Horrible communication Have third visit scheduled for Monday And I had to innovate communication because repair was not done


Response from ApplianceCare:

Thank you for giving us your feedback. Our customers concerns are very important to us and will be reviewed to improve our business. We do apologize for and inconvenience that may have been experienced through this process.


Great service. He was very curtious




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great




Review of ApplianceCare

Very professional


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service




Review of ApplianceCare

Even though I already told him the problem about my washer, Christian still continued the diagnostic test to make sure that there were no other problems. He answered my question satisfactorily. Professional.


Response from ApplianceCare:

Thank you for writing a review for us!


David




Review of ApplianceCare

Great communication, timely response and excellent customer service. Thank you!


Response from ApplianceCare:

Thank you for writing a review for us!


Very satisfied with response & service provided to my home.




Review of ApplianceCare

Service man was knowledgeable & courteous.Good experience.


Response from ApplianceCare:

Thank you for writing a review for us!


Great service




Review of ApplianceCare

Very nice and professional


Response from ApplianceCare:

Thank you for writing a review!


repair tech was the very efficient




Review of ApplianceCare

overall process was difficult and frustrating. took 4 appointments and three visits by a tech to fix the display panel of a new wall oven. should not have taken weeks. also tech would not pull out microwave above the oven to reach the electric outlet. had to geg builder to remove it. then at final repair tech first said he would not put microwave oven back in the wall, but then he did. I hope to never need services again .


Response from ApplianceCare:

Thank you for your feedback. We do apologize for any inconvenience caused, and we will review your concerns for future training of our technicians.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

None


Response from ApplianceCare:

Thank you for writing a review!


awful customer service




Review of ApplianceCare

Took over 10 days to get parts that was told to us would be in within a few days . refrigerator went out lost food for second time in 7 weeks. Then called to get an invoice from Nov 7th 4 times only to keep getting the same invoice from Jan appt.


Response from ApplianceCare:

Thank you for giving us your feedback. We appreciate all of our customer's concerns and do look them over in order to better improve our company. We apologize for any inconvenience that was caused throughout this process


Fixed the problem




Review of ApplianceCare

Great except for how often they had to reschedule.


Response from ApplianceCare:

Thank you for giving us your feedback. We apologize for any inconvenience you experienced in the process.


Client




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback! If there was anything we as the service providers could have done to give you a 5-star experience, please feel free to reach out to our office and let us know. We are always trying to improve and bring the best possible service to our customers.


Very pleased!




Review of ApplianceCare

Our technician, Sherman, was very professional in his interaction and assistance in providing ample explanation of the issues we were experiencing with our appliances. Despite his best attempts to correct the problems, he was not able to correct the mechanical deficiencies designed into the equipment. he did make every effort to connect with technical support and determine the cause.


Response from ApplianceCare:

Thank you for writing a review! Sherman is a vital part of our team who strives to complete each job efficiently and thoroughly


Great job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Worst service experience in my life! 6 weeks of frustration. Paid $435 for work and parts; tech said Ice Maker working fine now. Said 24 hours to cycl




Review of ApplianceCare


Response from ApplianceCare:

THank you for giving us your feedback! We do apologize for any inconvenience you experienced. Our office will be reaching out to you soon.


Great service




Review of ApplianceCare

Very professional and honest


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Stellar Service




Review of ApplianceCare

The man who serviced my washing machine provided stellar service . He diagnosed the problem and fixed it quickly.


Response from ApplianceCare:

Thank you for writing a review!


Friendly service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. If there was anything we could have done to improve your experience from 3 stars to 5 stars, please reach out to our office as we are always wanting to learn and grow in how we serve our customers.


Great service




Review of ApplianceCare

Christian is always knowledgeable and quick


Response from ApplianceCare:

Thank you for writing a review. Christian is a vital part of our team.


Repaired




Review of ApplianceCare

He done fine


Response from ApplianceCare:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great




Review of ApplianceCare

Very nice very professional


Response from ApplianceCare:

Thank you for giving us your feedback!


Very professional and knowledgable




Review of ApplianceCare

Mr Bartlett is very professional and knowledgeable. He was able to identify the problem and solve it.


Response from ApplianceCare:

Thank you for giving us your feedback.


Everything worked out just fine.




Review of ApplianceCare

Did not rate the cost/pricing because it was covered by extended warranty


Response from ApplianceCare:

Thank you for giving us your feedback!


GREAT SERVICE AND SPEEDY




Review of ApplianceCare

TECH SAID JUSTIN WAS VERY POLITE AND KNOWLEDGABLE. AND WAS ABLE TO GIVE POINTERS AND INFORMATION NEEDED IN FUTURE


Response from ApplianceCare:

Thank you for writing a review for us!


Great Service




Review of ApplianceCare

Our technician Jesse was AMAZING! He walked us through everything he was doing and answered all questions we had. He also made sure we were aware of some of the mistakes the builder made in our home which cause our wall oven to be improperly installed by the builder.


Response from ApplianceCare:

Thank you for writing a review for us! Jesse is a vital part of our team who strives to complete each job thoroughly and efficiently.


awesome service personal




Review of ApplianceCare

tommy was wonderful! Knowledgeable, courteous and on time!


Response from ApplianceCare:

Thank you for writing a review! Tommy is a vital part of our team.


Hugh




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a 5-star rating!


Great service




Review of ApplianceCare

E.B. was very knowledgeable and performed his work with care and ease. Very courteous as well.


Response from ApplianceCare:

Thank you for giving us your feedback!


Steven is such an awesome technician, he sure does know his job well. Fix the problem on my Whirlpool Refrigerator!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review for us!


great service. Tommy was great




Review of ApplianceCare

He was on time and fixed our problem.


Response from ApplianceCare:

Thank you for giving us your feedback! Tommy is a vital part of our team.


Tiny oven drawer.




Review of ApplianceCare

Came out in a snowstorm and fixed everything.


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Appliance Care of Texas responded quickly for a service request. We have an extended warranty so there was no cost to us. The service technician was very personable and knowledgeable. Explained the issue clearly (even showed me the problem with the old ice maker that had to be replaced.)


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service




Review of ApplianceCare

Justin was extremely professional, thorough and very efficient. Even waited for him to return from Christmas time off in order to have him back to replace the parts he ordered to fix our oven.


Response from ApplianceCare:

Thank you for writing a review! Justin is a vital part of our team.


GREAT SERVICE




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Courteous and thorough




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Showed up on time and immediately took responsiblity




Review of ApplianceCare


Unsuccessful repairs




Review of ApplianceCare

Justin was very personable and professional. I liked him. Good man. He replaced the heating element and its circuit breaker. He tested the dryer and left thinking that my dryer was fixed. It wasn’t. Within a couple of hours of Justin’s departure I washed a medium load of laundry and put it into the dryer and left home to run a couple of errands. When I returned I found that the laundry was still very damp and stone cold. The dryer wasn’t heating up. The repair effort was a failure. It still wasn’t working. I called Maytag and they’re sending another tech from your company in a couple days to try again.


Response from ApplianceCare:

Thank you for giving us your feedback. I will express these concerns with management. We are sorry to hear the first fix was not the answer to the dryer issues, but we are determined with this next visit to figure out the problem and solve it for you.


IHe was excellent




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Gas top stove burner fix. The correct part was installed on my new stove top. Fast response.




Review of ApplianceCare

Good job.


Response from ApplianceCare:

Thank you for giving us your feedback!


Fixed the issue in a timely manner with professionalism. "Excellent."




Review of ApplianceCare


Great




Review of ApplianceCare

Professional, respectful, friendly and explained everything to me so I could understand. Thank you


Great service




Review of ApplianceCare

Sam was an excellent repairman


Quick and timely




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


does not work




Review of ApplianceCare

new valve another new valve new ice maker does not work NO ICE MY RATINGS ARE BECAUSE YALL HAVE BEEN OUT SO MANY TIMES AND IT SEEMS LIKE ALL THE NEW PARTS HAS NOT FIXED IT. I AM WONDERING IF I PAID FOR ALL THIS AND MY OLD PARTS WERE GOOD.


Response from ApplianceCare:

Thank you for your feedback! I will express your concerns to our manager and someone will be reaching out to you this week to discuss your concerns and issues you are still facing.


Great Service




Review of ApplianceCare

Showed up on time, Very professional, and explained what was being done.


Response from ApplianceCare:

Thank you for writing a review for us!


Great service




Review of ApplianceCare

Ivan was very helpful in not only installing the faulty part, but in answering all my questions.


Response from ApplianceCare:

Thank you for writing a review for us!


Good Service




Review of ApplianceCare

I honestly don’t like the way Doug handled our repair. He saw a roach(bug) on my counter and had a fit about it. He also wouldn’t touch the stove at all when he came the second time he let the other gentleman do all the work. I just think in a appliance business you are going to see bugs but doesn’t mean you should act like that it’s not very professional. The other gentleman was very friendly and sweet.


Response from ApplianceCare:

We appreciate your feedback and do apologize for our tech's reaction. It is company policy that when a bug is spotted we normally are very careful or do not complete the service repair as we do not want to spread any bugs to other customers homes.


great sevice




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Steve




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Awesome service




Review of ApplianceCare

The service technician was very professional and knowledgeable with my refrigerator. He also provide additional information about my refrigerator that was very helpful.


Response from ApplianceCare:

Thank you for writing a review! We are pleased to hear that the service provided met your expectations.


He was so very polite & explained very clearly. Awesome job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


GREAT service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service, Awesome Price




Review of ApplianceCare

We had very good experience with service provided by Jim Garcia. Since we are under warranty, this service was free of charge.


Response from ApplianceCare:

Thank you for giving us your feedback!


Great and friendly service




Review of ApplianceCare

My technician was friendly, professional and knowledgeable!


Response from ApplianceCare:

Thank you for writing a review!


Refrigerator Repair




Review of ApplianceCare

Outstanding service


Response from ApplianceCare:

Thank you for giving us your feedback!


Ashley




Review of ApplianceCare

Michael was great at communicating and explaining what repairs were to be done.


Response from ApplianceCare:

Thank you for writing a review. Michael is a vital part of our team!


Great Service




Review of ApplianceCare

Michael is always pleasant.


Response from ApplianceCare:

Thank you for writing a review!


Wonderful Service




Review of ApplianceCare

Jim was quick and professional, he seemed to know what was wrong immediately and didn’t waste my time trying to figure out “what other issues could have caused this” which I have had happened before. He let me know what was wrong, how it could have happened and took the time to quickly explain what needed to be done, which I truly appreciated as I had left work to be able to meet him. I truly wish more people where like Jim!


Response from ApplianceCare:

Thank you for writing a review for us! Jim is a vital part of our team who strives to complete each job thoroughly and efficiently.


Great job




Review of ApplianceCare

Sebastian ordered the needed part and Eziqiuel installed it. Both were personable, helpful, and efficient! Thank you both!


Response from ApplianceCare:

Thank you for writing a review for us!


Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW "Installed parts ordered, the appliance is working"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "Installed new control, plugged the appliance in and the lid unlocked. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near James St, Refugio, TX 78377
Chris S.

Chris S.

WASHER WHIRLPOOL NTW4516FW3 I installed the valve and checked operation. All operations check OK

Near Blue Ridge Blvd, Blue Ridge, VA 24064
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Replaced cold valve. Checked operation in test cycle. All checks ok.

Near River Rock Rd, Vinton, VA 24179
Chris S.

Chris S.

WASHER WHIRLPOOL MHW6630HC0 There were error codes F8E1 and F0E2. The drain stand pipe is two low causing water siphoning out. I instructed the customer on detergent usage.

Near Plantation Rd NE, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the wheel and also checked for an unusual smell. I found a pan Oder in the bottom of the drain pan. I cleaned the drain and customer sprayed a cleaner into the pan to eliminate the Oder. All operations check ok.

Near Praline Pl, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced icemaker and ran harvest cycle. All checks ok.

Near Glendale Dr, Vinton, VA 24179
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ03 Replaced control board. Cx to observe.

Near Squires Ct, Cave Spring, VA 24018
Chris S.

Chris S.

19'' WHIRLPOOL WRT519SZDW05 There was an ice blockage in the fill tube causing the water to divert and flow into the fc an RC I removed the blockage and checked water flow. Water flow is slow. Customer may need to shorten the small wate line going to the unit.

Near Willow Valley Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

REF KITCHENAID KBL036FTX03 Replaced evaporator fan motor and main control board. Checked operation. All checks good at this time. CX to observe.

Near Forest Creek Dr, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 I installed the user interface and checked operation. all operations check OK

Near Willow Oak Dr NW, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF507HPS00 The freezer led module is failed. ; ordrng 1 W10695459 (module)

Near Green Hill Ln, Elliston, VA 24087
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 There is vibration in the evaporator fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Westwood Ct, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Water valve leaking by slowly and froze up the fill tube. Needs valve. ; ordrng 1 WPW10179146 (Valve)

Near Daladier Dr, Vinton, VA 24179
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling no freon in system added dye drier and charged unit will be back in two weeks unless customer calls ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR ), used 1 WPW10143759 (DRIER-HV) from stock"

Near Lone Shadow Trail, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Checked refrigerator found unit not cooling found bad compressor ordered ; ordrng 1 W10445423 (compressor)

Near Rosalind Way, San Antonio, TX 78222
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Checked refrigerator found unit not cooling and low on freon, looked at connections could not find any signs of a leak added dye drier and charged unit will be back next week to look for leak. ; schdld next appmnt for 9/2 WED !"

Near U.S. Hwy 87 W, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Verified voltage to unit. Wrong start device was included. ; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)

Near La Rue St, San Antonio, TX 78217
Steven G.

Steven G.

WASHER MAYTAG MVWB865GW0 "Went for nothing customer told office oil and water were on the floor, But it better to go without part just to check, Ridiculous ; saved tckt"

Near St Hedwig Rd, Saint Hedwig, TX 78152
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0ES1 Tested range. Good power to element. Unit not heating during bake. Found bad bake element. Will need to replace element. ; ordrng 1 WP9755770 (elmnt-bake)

Near Ingram Rd, San Antonio, TX 78245
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Replaced control board and tested to find the light still not going off. Will need to replace socket and light. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (cntrl-elec)"

Near Artemis Path, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Tested unit. Good reading from fresh food and freezer thermistor. Will need to replace control. ; ordrng 1 W11436574

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer stated separate issue from the ice dispenser problem, the refrigerator is no longer cooling. The unit has a good amp draw and good voltage check. Compressor is not turning on. Ordering Orion box control to resolve issue.; rqstng P&A on 1 W11131873 (cntrl-elec)"

Near War Arrow, San Antonio, TX 78238
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found ice maker making ice but very slow, replaced ice maker checked operation unit working normal now"

Near Converse, TX
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated that the unit routinely stops producing ice and loses temperature. Also the freezer door will only pull out part of the way. The slides on the door are damaged and ordering an evaporator fan motor to resolve cooling issues.; ordrng 2 W11265130 (slide)s and 1 WPW10128551 (evaporator fan motor)

Near Vandewalle, San Antonio, TX 78227
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Checked refrigerator found refrigerator evaporator iced up cleared ice and replaced evaporator fan kit checked operation unit working normal now

Near Indian Mound, San Antonio, TX 78266
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF305ESS00 Checked refrigerator found both refrigerator doors and freezer door have rust spots replaced doors checked operation unit is normal now

Near Albin Dr, San Antonio, TX 78209
Steven G.

Steven G.

WASHER WHIRLPOOL GST9679PW1 "Checked washer found timer would stop intermittent, and customer will have push knob and start it again replaced timer checked operation unit is working normal now"

Near Lakefront St, San Antonio, TX 78222
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT975SAHZ0 "Checked dishwasher found touchpad not responding, replaced touch pad checked operation unit is working normal now"

Near FM539, La Vernia, TX 78121
Tommy B.

Tommy B.

REFRIGERATOR FRGIDAIRE FFSS2314QEAA "Customer stated that the unit was not making any ice. Found issue to be the result of the motor being loose. There is a screw in the front which needed to be tightened. After tightening, the gears engaged properly and the unit called for water. No further issues at this time."

Near Timberhill, San Antonio, TX 78238
Tommy B.

Tommy B.

RANGE MAYTAG MER6600FZ2 Customer stated that the issue is both rear burners are non functional. Stated she heard a popping noise. Inspection revealed both burners to be burned out. Ordering parts to resolve issue. ; ordrng 2 W11171119 (elmnt-surf)s

Near Remuda Dr, San Antonio, TX 78227
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0JZ0 Tested range. F1e0. Replaced control. No issues during testing. All burners work. Oven works. Tested to complete.

Near Ess Rd, Atascosa, TX 78002
Jesus C.

Jesus C.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Installed new blower and control. Fan is running. No further issues. Tested to complete.

Near Blue Jasmine, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Thawed out Replaced evap motor and harness, tested to complete."

Near Field Sparrow, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Installed new control. No issues during testing. Tested to complete.

Near Dynamic Sound, San Antonio, TX 78252
Douglas H.

Douglas H.

COOKTOP GAS KITCHEN AID KCGC506JSS00 Upon arrival found unit giving off huge yellow flames. Needs to be converted to LP. Customer had LP conversion kit from purchase of unit. Converted unit to LP to resolve the issue. Unit now functioning properly. No further issues at this point.

Near Kreutzberg Rd, Boerne, TX 78006
Jesus C.

Jesus C.

DRYER WHIRLPOOL WETLV27FW0 Tested unit. Found front part of lint screen was cracked and will need to be replaced. Spoke with Richard in maintenance. They will replace part. Job complete.

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG n/a "Customer stated issue is that the unit has a terrible odor and also is not functioning. No compressor function but there is condenser fan motion. Light function but user interface is not responsive. Will need to order user interface in main control to resolve issue.; rqstng P&A on 1 DA92-00384C (CONTROL), ordrng 1 DA97-12706D (INTERFACE ASSEMBLY)"

Near Clover Creek, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Checked washer found drain hose at washer back wall backed out reseated both hoses unit is working as designed no leaks found during testing or operation. Job complete.

Near Cosgrove St, San Antonio, TX 78210
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KSRY25CRMS00 Unit not cooling properly. Finding signs of a leak in the SS such as oil on the ground right below the evaporator connections. No frost pattern on EVAP. Leak appears to be in evaporator. Quoted 815.86 for P&L. Customer wants to think about the repair. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 WP2188823 (EVAPORATOR )

Near Benedikt Path, Boerne, TX 78006
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28K9070SR/AA "The unit is intermittently making ice. However it has a tendency to shut down. It is all frozen. I defrosted the ice then removed the components. I utilized the kit to fix the problem. This includes making a replacement if the drain hose on the auger motor, replacing ice maker, adding clips to the refrigerant line and changing the control board. Tested unit. It filled with water and harvested. This kit is designed to correct the freeze up problem. Unit is fully operational."

Near Carriage Cape, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced damper control for fridge, will have customer monitor temps. Fridge is still very full so will need to mindful of air flow."

Near Eucalyptus St, San Antonio, TX 78245
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF560SAFW2 Customer stated that the issue is the unit is not draining. Found issue to be the result of The tab in the garbage disposal obstructing the drain process. Removed the tab from garbage disposal and also used a wire tie to loop and secure the drain hose properly.; used 1 WPW10339879 (WIRE TIE) from stock

Near Cedar Path, San Antonio, TX 78249
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Customer stated ice maker stopped making ice and refrigerator door seals are torn. Found ice maker motor ceased up and seals torn. Quoted 532.45 for P&L. Customer elected to pay all costs up front. Collected all costs P&L Sc plus tax. Ordering ice maker and both door seals to resolve the issue. ; ordrng 2 W10830162 (SEAL)s

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HB3 Installed new control and socket with bulb. No further issues. Tested to complete.

Near Hemlock Dale, San Antonio, TX 78222
Justin  R.

Justin R.

WASHER MAYTAG MHW6630HW0 "F8E1, F0E5, F0E2 stored in system. Leak from what customer was saying is coming from drain pump area, she said it takes the drain a long time sometimes. Will order drain pump and water valve due to F8E1 fault. Customer said code SD. ; ordrng 1 W11314648 (bellow) and 1 W11316056 (hose) and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11458345 (DRAIN PUMP )"

Near Roswell Canyon, San Antonio, TX 78245
Douglas H.

Douglas H.

ICEMAKER (STANDA SCOTSMAN CU50PA-1C Customer stated doesn’t seal properly and ice wet. Checked unit over door sealing as designed. Adjusted harvest cycle to resolve wet ice issue. Unit is functioning properly. No further issues at this point.

Near Cantina Sky, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced ice maker on refrigerator due to no ice production, tested IM good harvest good water flow into refrigerator job complete."

Near Newell Ave, San Antonio, TX 78215
Jim G.

Jim G.

WASHER WHIRLPOOL WTW4816FW2 I verified a brief squealing sound at beginning of spin according Andrew SR# 7728656084 is normal and not cause for alarm. ; saved tckt

Near Kentoaks Dr, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Customer complaint is low ice production. Finding issue to be a frozen fill tube caused by a faulty control. Ordering new control to resolve issue.; ordrng 1 W11212392 (cntrl-elec)

Near Riley Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Issue was broken wire on door preventing ice making. Replaced door to resolve issue. Told customer to let us know if it doesn’t start making ice.

Near French Park, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced thermistor and fan scroll on refrigerator due to frozen evap and fan not spinning. After replacement tested unit no issues job complete.

Near W Hollywood Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

BEVERAGE CENTER JENN-AIR JUB24FLERS00 Unit making loud grinding/vibration noise. Finding issue to be EVAP motor failing. Ordering both to resolve the issues. ; ordrng 2 W10854409 (MOTOR EVAP)s

Near Frontage Rd, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KUDF204ESB00 Checked refrigerator found small amount of ice build up on top drawer removed ice no ice in back unit is cooling as designed no issues. Job complete.

Near Park Dr, San Antonio, TX 78212
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HB1 Installed new control. No issues during testing. Tested to complete.

Near Hemlock Dale, San Antonio, TX 78222
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WMH54521JZ Double dispatch. Still waiting for parts on a 16 call.

Near Bright Skies, San Antonio, TX 78261
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Verified the console is failing intermittently. ; ordrng 1 W11428583 (CONSOLE STAINLESS STEEL)

Near Small Creek, San Antonio, TX 78260
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIO18NNZS1 Complaint of not making ice. Upon arrival found some ice in bin. During testing noticed the internal drain pump not functioning. Also noticed that the unit is in dire need of cleaning. Ordering drain pump to resolve the issue. ; ordrng 1 WPW10489125 (DRAIN PUMP)

Near Clubhouse Green, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW8630HC1 Replaced control board on washer no issues after replacement. No error codes found during testing or operation. Job complete.

Near Cambridge Oval, Alamo Heights, TX 78209
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EB4 "Replaced burners using replacement kit. Documented with Whirlpool. Customer feels that the unit needs to be replaced. However, the unit is operating as designed."

Near Overlook Landing, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Customer informed me that the unit had been making ice. Unit is testing good.

Near Campo Viejo, Boerne, TX 78006
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Replaced brackets, rails, and slides' tested to complete. Unit s good to go."

Near Bushy Run Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MRT118FFFH04 Called customer customer stated unit is working as designed no issues. Job complete.

Near Oakhurst Pl, San Antonio, TX 78209
Jim G.

Jim G.

RANGE KITCHEN AID KDRP487MSS03 Verified failure of left oven. Light module on right side is also failing. The left control is failing and is likely discontinued. But I ask that parts department check just to be sure. ; ordrng 1 8301583 (cntrl-elec) and 1 9759242 (hi limit thermostat) and 1 WP4448972 (light-oven)

Near Wilderness Oak, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Talked to store employee about refrigerator. He said he wasn’t aware of a work order and that the refrigerator isn’t even in the store. Marking as complete. Gave store our number if anything changes.

Near Main St, Kerrville, TX 78028
Douglas H.

Douglas H.

VENT HOOD WHIRLPOOL WVW7336JS0 "Unit left light not fully illuminated. Found just needed new bulb. Explained to customer that bulbs aren’t covered under warranty, then customer asked if we billed it to Pulte, explained that we didn’t receive the dispatch as 3rd party builder so we wouldn’t bill Pulte. Then I explained that she would have to cover cost of part. She didn’t want to pay for part. Didn’t install bulb. No further issues at this point. Customer is going to contact Pulte to see if they will cover the cost."

Near Braeburn, Boerne, TX 78015
Tommy B.

Tommy B.

WASHER WHIRLPOOL CHW9160GW0 Customer stated unit stopped functioning. Found issue to be a F 25 error. Ordering MCU to resolve issue.; ordrng 1 W11229665 (cntrl-elec)

Near Military Dr W, San Antonio, TX 78251
Shawn W.

Shawn W.

WASHER MAYTAG MVWC565FW2 "Ran diagnostics and received no error codes. Ran automatic test mode and all loads functioned as designed. Lock is operating as designed. Spoke with our customer about the functioning of this machine and the energy star design. Encouraged her to read her users manual for proper care, use and expectations. Unit is fully operational."

Near N Loop 1604 E, San Antonio, TX 78259
Colton B.

Colton B.

WASHER MAYTAG MVWB865GW0 "Issue was lid not staying open. Finding issue to be hinge not fully engaging with spring. Adjusted lid, lid now stays open. Unit tested good."

Near Otto Staudt Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER SAMSUNG DV45H7000EW/A2 "Issue was that unit would not run full cycles. Replaced control board, unit tested good."

Near Boot Ranch Cir, , TX 78624
Jim G.

Jim G.

DRYER WHIRLPOOL RED4516FW0 Motor failure. ; ordrng 1 279827 (motor!dryer)

Near Park Crossing, San Antonio, TX 78217
Shawn W.

Shawn W.

RANGE JENN-AIR JES9860CAS02 "This unit has a tendency to get bumped out of connection with the terminal block on the front of the unit. I pushed the unit back in and the front burner turned on but the back burner did not. I removed the elements and checked the resistance. The front burner is within specifications. However, the back 5 ring element would fluctuate between an open line (OL) and an excessive amount of resistance. Intermittently the proper resistance would emerge. The proper resistance for this element should be 25-28 ohms. This would explain slightly the intermittent working condition along with the occasional bad seating with the front terminal block. I reinserted the elements and reconnected the whole module and both burners did start burning. Unfortunately these elements cannot be changed out individually. This is an accessory item for the unit and comes as a module. Additionally it is advised to replace the 2 metal spades in the terminal block for a good connection and

Near Old Tree St, San Antonio, TX 78247
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue is more frosting in freezer. There is a service pointer for this issue, ordering he recommended part for that as well as a control board for better defrosting. Ordering and returning.; ordrng 1 W10864519 (adapter) and 1 WPW10675033 (cntrl-elec)"

Near Main St, Comfort, TX 78013
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked ice room temp at 13 degrees RC 37 FC 2 tested door switches and ran ice maker harvest Called tech line spoke to Andrew sr 7728656297 went through additional tests he said this temperature in ice room means that fan to ice room is either malfunctioning or harness is bad. Just installed new harness to ice room. Checked harness no issues and thermistor not open. Ordered new fan and reordered harness rescheduling Friday.; ordrng 1 W10884720 (harns-wire) and 1 WPW10308033 (motor-evap)

Near Montesa Ct, Cibolo, TX 78108
Douglas H.

Douglas H.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Last trip found faulty UI panel. Replaced panel to resolve the issue. Unit now functioning properly now. Helped customer provision unit. No further issues at this point.

Near Front Gate, , TX 78015
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced led with refrigerator compartment (2nd from left module on ceiling under Issue was replaced however there is also a frosting issue In the refrigerator. Verified a frozen over refrigerator compartment evaporator. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)

Near Watering Point Dr, San Antonio, TX 78247
Jim G.

Jim G.

VENTHOODS UNKNOWN UXT4230ADS2 Replaced faulty wire nut. Issue resolved.

Near Malverne Hill, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Unit has E5 error for ice maker meaning thermistor error. Checked temperature in ice room at 7 degrees RC and FC at correct temperature as well. Cycled ice maker harvest was successful unplugged unit reset error code on power up ice maker cycled and filled no error at this time. Called Tech line spoke to Ed sr number 7728657767 checked board P7 pink and tan 16k ohms is the reading i am supposed to get hot 7.2 needs new icemaker.; saved tckt

Near Lebanon St, San Antonio, TX 78223
Jesus C.

Jesus C.

DRYER MAYTAG MEDX655DW Could not find dryer in store. Customer will have to contact once unit is located.

Near Interstate 35 Access Rd, San Antonio, TX 78224
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KENMORE 10652534101 Found clogged condensation line in FC cleared it with steamer found filter housing failed needs new filter housing.; ordrng 1 WP2186443 (housing)

Near Diamond View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Installed new .90 orfice to right front burner used other kit to install .90 orfice on left front found orfice holder has no threads and will need new left front orfice holder as well as another kit; ordrng 1 W11238042 (CONVERSION KIT) and 1 W11333305 (ORFICE HOLDER )

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Tested unit found for water flow from Labelle check water supply wise blood pressure is good however shut off valve is leaking under counter advise customer that they need to get that replaced after testing found in Labelle valve is bad on unit needs to be replaced customer already paid service fee will not charging a service fee since this is under 90 days . Part shows 1 SSB scheduled tentatively for Friday. Turned unit off emptied water reservoir and shut water off till return visit.; ordrng 1 W10897719 (valve)

Near County Rd 356, La Vernia, TX 78121
Colton B.

Colton B.

DRYER KENMORE 110.877217 "Issue was F01 error. Replaced control board, unit tested good."

Near N State Hwy 16, Fredericksburg, TX 78624
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ4 Replaced control. Tested to complete. Unit is good to go .

Near Thatch Dr, San Antonio, TX 78240
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRFC704FBS01 Replaced dual valve' tested to complete. Unit is good to go.

Near Exbourne St, San Antonio, TX 78250
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Could not recreate fault, fridge is good to go."

Near W Loop 1604 N, San Antonio, TX 78253
Tommy B.

Tommy B.

VENT HOOD WHIRLPOOL UXT5230BDS Customer stated that the issue is the unit routinely burns out lights. Will need additional light socket assembly to resolve issues. Ordering parts.; ordrng 1 Wpw10638164 (bulb-light)

Near Old Stillwater, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."

Near Stearin Way, Converse, TX 78109
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC4 Customer has Home Depot extended warranty. She is contacting the extended warranty to get them to schedule with who does those repairs. Close job

Near Palatine Hill, San Antonio, TX 78253
Jim G.

Jim G.

DRYER WHIRLPOOL WED4800BQ1 Replaced dryer kit. Issue resolved. ; used 1 4392067 (REPAIR) from stock

Near Hyerwood, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."

Near Stearin Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Removed basket removed drive assembly installed new gear case and belt reassembled unit calibrated and tested all operations normal.

Near Rainey Meadow Ln, Live Oak, TX 78233
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 On call ahead customer stated the unit dispatched was incorrect but it was the other unit in the casita. Upon arrival to this unit found no power to unit. Found GFCI plug that is in line with unit to be tripped. Turned that on to resolve the issue. Unit now functioning as designed. Also unit needs to be cleaned. This is not covered under warranty.

Near Clubhouse Green, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHENAID KUIS18PNZB2 Replaced both drain and recirculating pump unit is working as designed no issues. Job complete.

Near Oakridge Dr, San Antonio, TX 78229
Richard G.

Richard G.

REFRIGERATOR FRGIDAIRE FGHS2355PF6B Replaced ui and solenoid assembly. Tested to complete. Unit is good to go.

Near Ridge Sun St, San Antonio, TX 78250
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28JBEDBSRAA08 Replaced wiring harness. Tested to complete. Unit is good to go.

Near Roan Brook, San Antonio, TX 78251
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS3 Removed old rack installed hardware to new upper rack and replaced dispenser tested all operations normal .

Near Saint Hedwig, TX 78152
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 This is a double ticket. Close job.

Near Hollimon Pkwy, San Antonio, TX 78253
Micheal G.

Micheal G.

DRYER MAYTAG MEDC465HW0 "Inspected unit and found loose rear panel causing vibration. Repaired rear panel and tested, operation normal. Verified mod and serial"

Near Pinehurst Cove, Benton, AR 72019
Doug M.

Doug M.

FREEZER WHIRLPOOL WZF34X20DW01 "Installed filter dryer,charged unit due to ice forming on suction line,tested unit operation checks ok ; used 1 WPW10143759 (UV DYE DRIER) from stock"

Near Meeks Loop, Hot Springs, AR 71913
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4800XQ1 "Installed shocks, gearbox, and clutch assy. Ran recalibration tested good."

Near Johnston Ave, Conway, AR 72034
Micheal G.

Micheal G.

N/A N/A WTW5200VQ2 "Replaced failed fill valve, due to slow fill, tested for leaks and proper operation."

Near Garnet St, Hot Springs, AR 71913
Doug M.

Doug M.

BELLA KITCHENAID KRFC704FBS00 "Replaced 3 way valve and filter drier per tech line #7728576398 due to cooling issues with watts reading with in range,tested unit operation checks ok"

Near Stonegate Shores Dr, Hot Springs, AR 71913
Micheal G.

Micheal G.

REFRIGERATOR KITCHENAID KSRG25FVMS04 Inspected unit and found compressor shorted to ground. Advised customer of cost and he declined repair.

Near Parson Rd, Benton, AR 72015
Jeff N.

Jeff N.

N/A N/A MED5620TQ0 Door switch broken ordered new.; ordrng 1 WP3406107 (switch-dor)

Near Apple Blossom Ln, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WFW5620HW0 Checked to make sure wires on acu all connected and in right place. Looks good. Ordered Ui board and acu. Acu came up with different part number than last tech. Talked with tech line she did not give me p#.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)

Near Arnett Ln, Conway, AR 72032
Micheal G.

Micheal G.

DRYER AMANA NED5800HW0 Side panel is creased causing drum to rub. Ordered W11233548; ordrng 1 W11233548 (panel)

Near Caladium Loop, Royal, AR 71968
Jeff N.

Jeff N.

DRYER WHIRLPOOL MEDP575GW1 Have no info on this unit. Took pic of all components that effects temp cutting off to soon. Replaced cut off kit still cutting off to soon. 146 down to 89. Talked with tech support SR 7728661699. He said he did not have much info on it. Rescheduling out 10 days per Terry. He said he will look at it tomorrow.; schdld next appmnt for 9/16 WED !

Near AR-107, Enola, AR 72047
Jeff N.

Jeff N.

WASHER MAYTAG MVWB835DW5 "Washplate broke trying to get it out ordered new. Installed clutch, slider, and gearbox. Ran diagnostics on unit checked good.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"

Near Oak Hill Loop, Batesville, AR 72501
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Ordered evap fan and motor.; ordrng 1 2169142 (fan blade) and 1 WP2315549 (evap fan motor)

Near Lusk St, Batesville, AR 72501
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Damper door not open upon arrival. Forced open had noise. Ordered new.; ordrng 1 WPW10594330 (control)

Near Eagle View Cove, Heber Springs, AR 72543
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed data logger to test temperature loop,due to low ice production ; schdld next appmnt for 8/27 THU !"

Near Summerbrook Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL MVWB835DW4 "Replaced listed parts due to defect,tested unit operation checks ok"

Near Montrose Dr, Little Rock, AR 72212
Micheal G.

Micheal G.

DRYER WHIRLPOOL WED4815EW1 "Inspected unit and found unit cycling normally. Temperature is within range, checked outside vent which is clear with good air flow. Operation normal"

Near Salvatierra Way, Hot Springs, AR 71909
Micheal G.

Micheal G.

DISHWASHER WHIRLPOOL WDF520PADM7 Inspected unit and found failed drain pump. Replaced pump and tested normal. Unit is missing mod and ser number tag; used 1 W10876537 (PUMP) from stock

Near Wilderness Ln, Hot Springs, AR 71913
Micheal G.

Micheal G.

RANGE WHIRLPOOL WEE745H0FS2 "Inspected unit and found failed ribbon, replaced failed ribbon and main control provided by customer. Tested unit and found operation normal"

Near W South St, Benton, AR 72015
Micheal G.

Micheal G.

WASHER MAYTAG MHWE500VW00 Replaced failed spin basket and rear tub. Tested unit and found operation normal

Near Juniper Dr, Benton, AR 72015
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Amp draw .34 put dye drier on and recharged.; used 1 AF1200 (1/4 ACCESS VALVE), and 1 WPW10143759 (UV DYE DRIER) from stock"

Near Renee St, Judsonia, AR 72081
Micheal G.

Micheal G.

KITCHEN WHIRLPOOL WDT730PAHZ0 Replaced listed parts. Tested unit and found operation normal. Black film is still in the dishwasher and have no idea where it came from

Near Nassau Cove, Benton, AR 72019
Jeff N.

Jeff N.

DRYER MAYTAG MEDX655DW1 Could smell hair when first started up dryer. Took dryer apart front and back. Cleaned with shop vac. Checked temp with meter coming from exhaust. Range 116 to 157. Took picks of inside dryer. Customer has 4 dogs. Vent on dryer is hard slinky. Outside vent needs cleaned. Overall dryer checked good

Near Scenic Valley Dr, Heber Springs, AR 72543
Micheal G.

Micheal G.

N/A N/A WRS571CIDM01 501-249-1610 Kari Bray.

Near White Oak Cir, Benton, AR 72019
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed filter dryer,recharged system due to cooling issues,tested unit operation checks ok ; used 1 WPW10143759 (UV DYE DRIER) from stock"

Near Riverwood Dr, Jacksonville, AR 72076
Micheal G.

Micheal G.

OVEN JENN-AIR JJW2430WS02 "Inspected unit and found this model does qualify for repair kit. Performed pull test, installed repair kit as instructed. Tested normal"

Near Narvaez Ln, Hot Springs, AR 71909
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW5000DW3 No error codes. Ran diagnostics checked good. Called tech support to check about lid lock not locking in agitator mode. It does not lock until in spin cycle.

Near Springhill Dr, Greenbrier, AR 72058
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced light in freezer. Checks good. Did not have to use connectors with kit.; used 1 W10695459 (MODULE) from stock

Near Grummer Ln, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Installed freezer light kit. Had to use wire kit. Checks good; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Persimmon Dr, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced diffuser and evap fan checked good

Near Pinewood Ln, Tumbling Shoals, AR 72581
Micheal G.

Micheal G.

WASHER WHIRLPOOL NTW4516FW3 Replaced failed main control due to failed pressure switch. Tested unit and found operation normal. Secured core

Near Dogwood Trail, Malvern, AR 72104
Doug M.

Doug M.

WASHER WHIRLPOOL MVWX700XL1 "Inspected unit for not draining, found drain pump impeller broke, replaced drain pump calibrated unit operation checks okay; used 1 WPW10661045 (DRAIN PUMP) from stock"

Near Cribbs St, Roland, AR 72135
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for loud noise when changing cycles,performed service diagnostics found no error codes, performed manual test all steps checked ok,found the noise to be shifter moving into position,informed customer this is normal for this unit,verified normal operation unit checks ok"

Near Hanna Ln, Little Rock, AR 72223
Doug M.

Doug M.

FREEZER GLADIATOR GAFZ30FDGB01 "Inspected unit for not cooling properly, found ice build up on evaporator not allowing for good air flow,removed ice build up,replaced thermistor,tested unit operation checks ok ; used 1 WPW10383615 (THERMISTOR) from stock"

Near Kanis Rd, Little Rock, AR 72211