Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1333 customer reviews

Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW3090JW "Replace the timer, but the push knob is damaged. Ordering Parts to resolve issue. ; ordrng 1 W10869886 (knob)"

Near I-10, Boerne, TX 78006
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE505W0HZ1 Customer stated that the issue is the right front burner is continuously on. There is an error code F3E0. Ordering an Infiniti switch and the control to resolve issue.; ordrng 1 W11314391 (cntrl-elec) and 1 WP3149400 (switch-inf)

Near Agarita St, Kerrville, TX 78028
Devon F.

Devon F.

WASHER MAYTAG MVWB950YG0 Customer complaint was unit would not work cold water valve was off unit is operating as designed.

Near Artisan Gate, San Antonio, TX 78260
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Installed components, recalibrated unit. Issue has been resolved."

Near W Gile Ave, Aransas Pass, TX 78336
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed components, recalibrated unit. Issue resolved"

Near Sarita St, Corpus Christi, TX 78416
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL GH4184XSS1 Found issue to be vent grill was damaged. Ordering parts to resolve issue. Collected service call; ordrng 1 W10450189 (grill-vent)

Near Duffy Dr, Kerrville, TX 78028
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint was unit ice bin would have ice stuck together seen ice build up on the chute ordering new chute and seal to resolve issue.; ordrng 1 WP2198628 (seal) and 1 WPW10293212 (chute)

Near Lone Shadow Trail, Live Oak, TX 78233
Jesus C.

Jesus C.

WASHER MAYTAG MVWC465HW2 Tested washer. Lid lock not engaging. Control will stay in service mode. Will need new control. ; ordrng 1 W11211484 (cntrl-elec)

Near Old Pearsall Rd, San Antonio, TX 78252
John L.

John L.

MICROWAVE WHIRLPOOL WMH78019HZ "Installed components, ran diagnostics. Code no longer appears. Issue resolved."

Near S Main St, Ingleside, TX 78362
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW3 "Issue stated by customer: washer not putting out any water, can hear humming from machine. Found bad drain pump. Could not get unit to go into diagnostics mode. Ordering control. Replaced valve with truck stock to resolve initial customer concerns.; ordrng 1 W11399437 (PUMP) and 1 W11417466 (CONTROL)"

Near McNeel Rd, San Antonio, TX 78228
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Inspection of stove shows unit not getting correct voltage. Advise customer to contact professional electrician to resolve issue

Near Valley Stream Dr, Corpus Christi, TX 78413
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHV "Installed components, new ice door motor was defective on new part. Door will not open or shut. Will need to reorder part and return for installation.; ordrng 1 W10781994 (door-ice) and 1 W11038873 (cntrl-elec)"

Near Sun Harbor St, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Sr# 7726939616. Inspection of unit shows control is sitting power to heater but is in frequent and dropped off as well as putting unit into test mode to test baffle shows component not always responding. Replace control heating elements baffle to resolve issue.; ordrng 1 W10495968 (heater,defrost) and 1 W10679946 (harns-wire) and 1 W10869522 (diffuser) and 1 W10887254 (cntrl-elec) and 1 W11038873 (cntrl-elec)"

Near E Farm to Market Rd 1717, Kingsville, TX 78363
John L.

John L.

WASHER MAYTAG MVWB835DW5 "F8E1 long fill, F3E2 water temp fault. Tested valves on unit, valves getting power but do not dispense water. Replace to resolve this issue.; ordrng 1 W11096285 (housing)"

Near Rincon Rd, Taft, TX 78390
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, issue is with outlet. Tested at outlet, getting 120v from one leg and 40v from the other."

Near 5th St, Odem, TX 78370
John L.

John L.

WASHER WHIRLPOOL WTW4800BQ1 "Installed components, recalibrated. Issue resolved"

Near Wagon Trail, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Inspected unit, ran unit for a while. Started normally, as dryer remained on winding sound coming from motor. Also rollers making squealing noise as unit runs. Replace rollers and motor to resolve this issue.; ordrng 1 3397590 (sub 349241t) and 1 694089 (sub 279711) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396032 (motor-drve)"

Near Papalote Ranch Rd, Skidmore, TX 78389
Adam H.

Adam H.

WASHER MAYTAG MVWB835DC4 After installing components and testing unit There is a rip/tear in drain hose. Causing water to spill during drain cycle. Replace drain hose to resolve issue; ordrng 1 W11203364 (hose)

Near Holly Rd, Corpus Christi, TX 78415
Adam H.

Adam H.

RANGE AMANA AER6303MFB2 Inspection of unit shows error code F3E0 comes back as oven sensor. Replace sensor to resolve issue; ordrng 1 W10181986 (sensor)

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "The customer said the door is hard to close. Advised him to close the door by pushing it closed from the handle and not from the top. Advised him I could squeeze the door strike a little bit, he said not to and would just live with it. Appliance is working normal"

Near Rhodes Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WFW92HEFW "The customer said the soap dispenser isn’t working. No error codes on arrival, cleaned the weep holes in the dispenser and the bellow as well. Ran a diagnostics test completed with no issues or error codes, the appliance is working normal"

Near Appaloosa Dr, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR AMANA ART104TFDW00 Inspection of unit shows compressor starting but overheating badly. Replace compressor to resolve issue.; ordrng 1 W10575980 (compressor)

Near E Main Ave, Robstown, TX 78380
John L.

John L.

WASHER WHIRLPOOL WTW5000DW "Installed components, recalibrated unit. Issue resolved."

Near Sunset Trail, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KUDF204ESB00 Sr# 7726941804. Inspection of unit shows no frost buildup on inside of units but on back of refrigerator coils coming from compressor are covered in frost. Call tech line to troubleshoot situation. Tech line suggests having compressor serviced either by charging the units or replacing completely. Job will require seal system technician order and compressor and other components to resolve issue. SR number for file above; ordrng 1 W10163273 (drier-tube) and 1 W10287848 (thermistor) and 1 W10772872 (compressor) and 1 W10772884 (overload)

Near Pecos Ln, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "While installing component noticed harness wire is for freezer are ripped/torn causing large amount of frost buildup in back of freezer compartment. Replace harness and thermistors to resolve issue.; ordrng 1 W10383615 (thermistor,fc) and 1 W10438761 (thermistor,freezer) and 1 W10464673 (fan motor) and 1 W10487766 (harns-wire)"

Near E Main Ave, Robstown, TX 78380
Michael R.

Michael R.

DISHWASHER KITCHENAID KDFE104HPS0 "There was water at the bottom where the screen is, pushed the cancel button and the water drained out. No error codes, the filter was clean and the hose was installed properly installed. Ran a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal"

Near Ridge View, Victoria, TX 77904
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Inspection of unit shows power from motor dropping out not staying consistent which in turn is not always spinning the drum. Also on and off switch has worn out and will not stay seated. Replace motor and switch to resolve issue; ordrng 1 694089 (sub 279711) and 1 W10198086 (belt) and 1 W10396032 (motor-drve) and 1 W10563095 (relay-pts)

Near S Stadium Rd, Alice, TX 78332
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, lid lock and appliance are working normal"

Near Commerce St, Port O'Connor, TX 77982
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Section of unit shows error code for over suds. Customer states washer started working on it’s own. Testing of unit both manual and automatic show washer in good working order.

Near S Stadium Rd, Alice, TX 78332
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "The appliance was unplugged on arrival. I asked the customer if it had iced up at the bottom where the evaporator is, they said yes, otherwise the fan is working normal and cooling properly. Ordered part to resolve issue ; ordrng 1 W10861655 (harns-wire)"

Near Co Rd 302, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 I believe the second call for this unit was resolved because I did tell customer that the unit will need a cold water supply in order to function properly in between that visit and this customer has attached cold water two units no issues found calibrated unit and ran verification cycle issue resolved

Near W Kenedy Ave, Kingsville, TX 78363
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED72HEDW0 Noise present in the operation. Could not pinpoint at time of service. Noise not present with front off the unit. Cx to observe.

Near Tall Oaks Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDC465HW0 Checked voltage to the unit. Checked good. Checked element continuity. Checked good. Checked wiring connections. Checked good. Checked general operation checked good. Found blower wheel blocked up. Removed blockage. Ran test cycle. ; used 2 WP8567668 (TIE) from stock

Near 11th St NW, Pulaski, VA 24301
Chris S.

Chris S.

RANGE WHIRLPOOL WFE515S0ES0 There was a new roaster sitting on the range top. It may have been pushed up against the burner knob and caused the burner to get hot. The burner is working as expected while I’m here. The wiring all looks great. Customer decided not to have us change the burner switch and will continue to observe the operation of the burner. The roaster packaging is what caught fire and was burning.

Near Neil Dr, Roanoke, VA 24019
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "The adjuster assembly was broken on both sides, ordered parts to resolve issue; ordrng 2 WPW10546503 (adjuster)s"

Near Willowbend Dr, Port Lavaca, TX 77979
Uriah B.

Uriah B.

RANGE WHIRLPOOL JES9800CAB01 Found 3-prong plug partially in the receptacle. Plugged back in properly and all operations are ok at this time.

Near Tall Oaks Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The unit wasn’t leveled correctly causing he door to not swing properly. I leveled the unit and instructed customer on water filter removal and ice bin usage.

Near McVitty Forest Dr, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 The copper tubing was cut off behind the fridge and was dripping I was unable to stop the leaking. Customer will take care of the leak.

Near Byron Cir, Roanoke, VA 24019
Chris S.

Chris S.

RANGE WHIRLPOOL WFE770H0FZ2 The right door hinge was bent and the left hinge is making a noise that it shouldn’t. ; ordrng 1 W10440013 (hinge-door)

Near Blue Heron Dr, Christiansburg, VA 24073
Chris S.

Chris S.

KITCHEN WHIRLPOOL KDTM354DSS4 The wash pump is getting voltage but isn’t running We will need to replace the pump and motor. W10805015 customer will decide if they want to do the repair.

Near Fort Mason Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT720PADM2 Replaced pump and motor. Ran auto test cycle. Cleared codes. All checks ok at this time.

Near Polk St NW, Roanoke, VA 24017
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 I installed the switch and. He led operations. All operations check ok.

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked operation of the defrost. Checked all water connections. All checks ok.

Near Crutchfield St, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL GZ25FSRXYY2 "Replaced duckbill with p trap drain, w10619951. Use code S38253 for part warranty. ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Highland Acres Rd, Vinton, VA 24179
Chris S.

Chris S.

HORIZON 27' LARG WHIRLPOOL WFW8300SW05 I found a short piece of wire in the tub which I removed. I checked operation. All operations check ok.

Near Bradshaw Rd, Salem, VA 24153
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WRF757SDHZ00 Needs FC led module. ; ordrng 1 W11205083 (module)

Near Vista Ave, Hollins, VA 24019
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS02 The utility bin is broken. ; ordrng 1 W10887802 (bin-cntlvr)

Near Forest Rd, Roanoke, VA 24015
Doug M.

Doug M.

DRYER WHIRLPOOL WED85HEFC2 "Replaced seals and seal cover due to vibration,tested unit operation checks ok"

Near Eighteen Loop, Conway, AR 72034
Doug M.

Doug M.

RANGE WHIRLPOOL WFG550S0HZ1 "Called tech line due to door alignment issue, tech sed to rerack door and adjust control knob panel , ran heat cycle no heat escaping from door unit working as designed operation checks ok"

Near Point S Ct, Little Rock, AR 72211
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT720PADM2 "Inspected unit for performance issues, performed service diagnostics found f7e1 , f2e1, found heater was not coming on and stuck Sani rinse key, performed auto test found unit would not advance through test to allow heater relay to reset , found stuck key do to console hitting installation screw, diagnosed to need console w10815487-and main control w11413274 , customer does not want to move forward with repair at this time"

Near N Coolidge St, Little Rock, AR 72205
Doug M.

Doug M.

OVEN JENN-AIR JJW3830DP00 "Inspected unit found f2e1 error code communication loss , checked all connections checked ok, replaced console and upper appliance manager due to error code on upper oven only, tasted unit operation checks ok , parts covered by manufacturer per sb web"

Near Frecourt Ln, Little Rock, AR 72223
Doug M.

Doug M.

DRYER MAYTAG MGDB835DC4 "Inspected unit for vibration noise , found noise coming from exhaust at rear panel , adjusted rear panel and exhaust, noise went away, operation checks ok"

Near Miramar Dr, Maumelle, AR 72113
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced lid and pantry drawers and pantry cover. Customer pleased with appearance of fridge now. No further issues at this time. Yes to survey and leave behind.

Near Oban Dr, San Antonio, TX 78216
Ivan B.

Ivan B.

DISHWASHER JENN-AIR JDB4000AWS Replaced elec control. Unit operating as designed at this time.

Near Girasole, San Antonio, TX 78258
Ivan B.

Ivan B.

REFRIGERATOR JENN-AIR JUD24FCERS00 Replaced thermistor and defrost sensor. Advised customer to wait 24 hours for optimal results.

Near Wellesley Landing, Shavano Park, TX 78231
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW1 Client told me that the unit was not draining or spinning. During the discussion for path to payment the client understood they would have to pay a service fee but she was not prepared to pay parts and labor. I did not see an authorization. I called our office and spoke with Melissa. She confirmed that we did not have such an authorization. The client informed me that she initially called Maytag and they told her to call Lowe’s. A representative from Lowe’s called Elvin told the client that the parts and labor would be covered. I provided the client the contact information to Whirlpool to seek authorization. Job complete.

Near Jethro Ln, San Antonio, TX 78266
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The client was concerned about the door bouncing. She had never had a refrigerator like that before. The door appears to me to be operating as designed but I made some adjustments to the front feet to meet the consumers needs while keeping the refrigerator balanced. The client also had a bin that was off track. I got it back on track. The moisture control tab on one of the refrigerator bins was dislocated. I properly installed the tab. Fully operational. Job complete.

Near Spice Oak Ln, Cibolo, TX 78108
Sherman  J.

Sherman J.

REFRIGERATOR KITCHENAID KRFC302EPA00 Upon arrival found water leaking around water valve. Added connection and hose. No further issues at this time.

Near Spanish Oak Dr, Kerrville, TX 78028
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706EBS01 Top lights are dimmer than normal and freezer lights are not working. The Service Diagnostics mode would not display service test 12 accent light turns on or service test 62 pantry lighting. Under service test 66 manufacturing codes E0 was displayed indicating nor errors reported by the microprocessor. Called Tech-Line and talked to Rich to seek missing Schematic LED specifications. He explained to me that it is simply that the freezer LED needs to be swapped out. I ordered part.; ordrng 1 W10843353 (module)

Near Schertz, TX 78108
Shawn W.

Shawn W.

DISHWASHER MAYTAG MDB8989SHZ0 "Replaced latch. Still did not close. Called Techline and spoke with both Robert and Mark. Was advised that since the door, when opened all the way, drops below a 90 degree angle, to change the hinges. Sr#7726932451. I ordered the parts.; ordrng 1 3367670 (screw) and 1 8269145 (brckt-mtg) and 1 8534853 (arm,hinge right) and 1 8534854 (arm,hinge lf)"

Near Summit Cove, San Antonio, TX 78258
Steven G.

Steven G.

REFRIGERATOR MAYTAG MSB26C6MDH02 "Checked refrigerator unit was outside with doors off, replaced control board and helped customer bring refrigerator inside, she is putting doors back on and call if any problems"

Near Autumn Ln, San Antonio, TX 78219
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Checked dishwasher found water valve dripping water into tub when off, replaced water valve checked operation unit working normal now ; used 1 W10327250 (WATER VALVE ) from stock"

Near Dashmoor Creek, San Antonio, TX 78244
Jim G.

Jim G.

DRYER AMANA NED4655EW1 "Determined the timer is not counting down. Ordering timer and heater as a precaution. ; ordrng 1 279838 (element,heater) and 1 W10857612 (timer)"

Near Bentley, San Antonio, TX 78218
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTM804ESS2 "Checked dishwasher found upper spray arm not washing properly, replaced pump and motor checked operation unit working normal now"

Near Phoenix Ave, Selma, TX 78154
Jim G.

Jim G.

RANGE WHIRLPOOL WEG745H0FH0 Previous techline recommendation was spark module but it was not the case. Spoke to techline with Bruce SR# 7726889771 who informed me the issue must be with main wire harness. Ordering harness. ; ordrng 1 W10908899 (harns-wire)

Near Brees Blvd, San Antonio, TX 78209
Steven G.

Steven G.

DISHWASHER JENN-AIR JDB8500AWX3 Checked dishwasher found tub rusting again may be from pump and motor gasket replaced pump and motor reinstalled dishwasher unit checks ok. Tub is under parts warranty

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KSSC42QMS01 "Checked refrigerator customer complaint fill tube keeps icing up, ordered new fill tube; ordrng 1 2302756 (tube-inlet)"

Near Arcadia Pl, San Antonio, TX 78209
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "The unit was still uninstalled, and when asked if the client had the water outlet and pressure repaired, the answer was no. The client originally installed this himself, rather than have it professionally installed. I am not a plumber but do not think that the water pressure going into the unit has ever been to specifications. The last time I was there the water got stuck on and I did not want a liability issue. I called the Whirlpool trade care team and spoke with Stacey. I explained the whole situation and she advised against performing an installation and instructed me to give the client the valve since the old new one was striped. This way the client can hire a professional installer to install the dishwasher according to specifications from the manufacturer. I gave the client the valve and explained that once the dishwasher was installed properly with proper plumbing they could contact Whirpool if the dishwasher was not working. SR#7726533022"

Near Player Oaks, San Antonio, TX 78260
Steven G.

Steven G.

WASHER MAYTAG MVWC465HW2 "Checked washer, customer showed pants that have white streaks in them, removed lid latch and inserted in door lock so customer could watch what is happening during wash and spin, customer understands now and is going to change some washing methods and if she has any problems she will call"

Near Haven Estates Blvd, Adkins, TX 78101
Steven G.

Steven G.

RANGE WHIRLPOOL WFE510S0HB1 Checked range found sensor at 1000 ohms new sensor at 1200 replaced sensor checked connections and cleared codes ran unit F3 E0 came back ordered control ; ordrng 1 W11204514 (CLOCK)

Near Lavender Meadow, San Antonio, TX 78222
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Checked dishwasher found adjusters broken and spray arm, replaced parts checked operation unit working normal now. Used one adjuster and returned one."

Near Broken Spur Rd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Removed freezer door removed evaporator cover replaced fan and sensors. Replaced ice bucket ran diagnostics no error codes cycled ice maker all operations normal balance paid in full.

Near Woodbridge Way, Schertz, TX 78154
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS00 Last visit found faulty user interface. Swapped out with new part to resolve issue. Unit tested good now.

Near Pond Gate, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER AMANA NED4655EW1 "Unit was purchased in 2018 not under warranty, found blower wheel stuck due to lint build up removed obstruction cleaned dryer cabinet tested temps all operations normal advised customer to get dryer vent duct checked to prevent fire hazrd"

Near Birch Stage, San Antonio, TX 78244
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 "134 McNarey. checked dryer found dryer only receiving 120 to L1 no 240 present, checked a 2nd 240 plug that plug received 240 plug dryer in drYer began to heat up. No issues with dryer job complete."

Near Tipton Ave, San Antonio, TX 78204
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 Checked washer found no error codes. Ran automatic test in diagnostics 3 times with no errors. Recalibrated washer no issues. Good water flow to washer. Job complete.

Near Hammond Ave, San Antonio, TX 78210
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KFXS25RYMS5 Issue is dwater not dispensing right from water dispenser. Found spigot stuff with dirt or sand. Clean it and water comes out good now. Costumer wants part replace since it’s under warranty ordering new part ; ordrng 1 W10353552 (separator)

Near Carolwood Dr, San Antonio, TX 78213
Sherman  J.

Sherman J.

DRYER AMANA NED4655EW1 Upon arrival customer met me up the road from residence to ask me to lock up when I left. She had to go back to work. Changed door switch. Unit is functioning as designed. No further issues at this time.

Near Colt Ct, Ingram, TX 78025
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4950HW1 Replaced gear case ran calibration. Failed calibration test. Ordering actuator. Ordering capacitor and control board just in case.; ordrng 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W11211482 (cntrl-elec)

Near Atlas St, San Antonio, TX 78223
Tommy B.

Tommy B.

REFRIGERATOR JENNAIR JFC2290VEM8 Customer stated issue is the unit is not making ice. Found issue to be caused by ice obstructing flow in the fill tube to icemaker. Cleared ice and manually tested water. Unit testing good now with no further issues. Collected service call and labor.

Near Rodalyn Dr, Boerne, TX 78006
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Issue stated by customer: drawers hard to open and close. Drawers were grinding on tracks. Ordering new sets.; ordrng 1 W11162443 (cover) and 1 W11162446 (pan-meat) and 1 W11162448 (pan-snack) and 2 W11368751 (HOLDER M/B)s and 1 W11371713 (HOLDER TOP)

Near City View Dr, San Antonio, TX 78228
Devon F.

Devon F.

DRYER MAYTAG MEDB950YG0 Customer complaint was unit would make noise replaced pulley to resolve unit is operating as designed.

Near Artisan Gate, San Antonio, TX 78260
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFF507ESS01 Issue is pantry side of fridge not cooling found bad damper motor not letting air through. Ordering new part. Quoted costumer 97.62 ; ordrng 1 W10248595 (control)

Near Westelm Cir, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Confirmed diagnosis of bad compressor. Replaced compressor to resolve the issues. Vacuumed unit, held. Recharged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Usener Rd, Fredericksburg, TX 78624
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Unit not cooling in refrigerator compartment. Last trip found faulty electronic control, EVAP harness, and power supply board. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. CRP the parts. Collected labor."

Near Evans Oak Ln, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit stopped cooling. Found cause to be defective drier installed previously, leaking from backside of service port. Replaced drier to resolve issue. Vacuumed unit, held vacuum. Charged unit, held charge. Ran unit to allow Freon to cycle through. Checked for any other leaks. Didn’t find any other leaks. Unit testing good and cooling properly now. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Willow Grove Dr, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit not cooling. There is evidence of a leak as there is Freon and dye all over the ground around the unit. Checked all visible junctions and tubing including EVAPs. Couldn’t locate leak. Did notice Freon seeping out of the cavity by the freezer. Compartment. Calling techline to report findings. Spoke with Dave. He stated unit is unrepairable. Read disclaimer to me. Sr 7726931237

Near Hunters Break, Helotes, TX 78023
Richard G.

Richard G.

RANGE WHIRLPOOL WFE320M0ES2 Replaced door hinges. Door is now good to go.

Near Bowens Crossing, San Antonio, TX 78250
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HC0 Tested washer. F0E5 error code. Ran diagnostic test. No issues during testing. Basket is balanced. Good drain. No issues during testing. Spoke with customer. Customer is using a whole cup of soap. Excessive soap causing issues. Performed customer instruct. Job complete.

Near Co Rd 4722, Castroville, TX 78009
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Last trip suspected faulty control due to fan new fan speed was slow to start. Since last trip control stopped sending power to EVAP fan. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.

Near Colfax Cove, San Antonio, TX 78255
Richard G.

Richard G.

WASHER MAYTAG MVWB835DW1 "Customer complaint is that the washing machine isn’t working and is showing a code F2E3 UI mismatch. Also the power cord has a short in it and goes in and out. Customer has extended service plan through Lowe’s. Customer called Lowe’s while I was in home. They are researching who called in the dispatch to us and will get back with the customer. I spoke with Melissa at the office. Lowe’s called her and said they did not send the dispatch. Informed customer that I could not work on the machine until a dispatch is received. If the dispatch goes through, will need to order power cord W10859955, control W11024149, and console W10861510 for return visit."

Near Mustang Farm, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced mullion and end cap refrigerator sealing as designed. Job complete.

Near Loma Verde, San Antonio, TX 78264
Sherman  J.

Sherman J.

DISHWASHER MAYTAG MDB8979SFZ Upon arrival checked unit. Unit is functioning as designed. Advised customer to call the installer back out to level unit and straighten. Door is rubbing. Called support team. Spoke to Macy. Sr-7726594211.

Near Los Cedros Loop, Kerrville, TX 78028
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL ED25DQXAW00 Replaced light bulb and socket. lights working properly at this time no further issues.

Near Tres Lomas, Bulverde, TX 78163
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW7500GC0 Hot water was not entering inlet. Replaced inlet. Unit operating as designed at this time.

Near Thrush Ridge, San Antonio, TX 78248
Ivan B.

Ivan B.

DRYER MAYTAG MEDB835DW4 Dryer had loud rattling noise on video customer showed me. This was due to debris in the vent hose line. Cleared the line now unit is operating properly no noise. Tested empty and with load in to be sure. No further issues at this time. Yes to survey and leave behind. Customer believes issue is not vent line and I informed customer our service call is good for 90 days so if it starts making the noise again or if the dryer starts operating funny In any capacity to call us. Refused to sign.

Near Savannah Pass, San Antonio, TX 78216
Richard G.

Richard G.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 "Replaced wiring harness. Tested to complete. All burners are now lighting. Customer states he called us back in because there was still a gas smell. Using leak detection solution and electric leak detector, I found no leak. Also did not smell a leak. Called techline spoke with TJ, states there is nothing additional we c and do and to have the customer contact customer service. SR# 7726928858"

Near Bianca Mill Way, San Antonio, TX 78254
Ivan B.

Ivan B.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Wrote PLZ DO NOT TAKE on the box w the part and set it aside but the part was taken anyway.; saved tckt

Near Dancing Eagle, San Antonio, TX 78258
Richard G.

Richard G.

WASHER WHIRLPOOL WTW8500DC5 Replaced control. Ran unit through automatic test and manual spin. All good. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Hideout Bend, San Antonio, TX 78254
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 Replaced tub. Unit is good to go. Spoke with customer about survey.

Near Camberwell Dr, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB865GC0 Issue is costumer said washer not filling with water. Ran diagnostics no error codes. Explain costumer that washer is not going fill the whole tub with water like she thinks it will. And how much detergent to use since she’s using 3 times the amount.

Near UTSA Boulevard, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW3505FW1 Replaced water pump ran diagnostics no issues. No error codes found during testing or operation. Job complete .

Near The Ln St, Pleasanton, TX 78064
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KBSD618ESS01 Called customer he said someone already came by.

Near Champion Trail, San Antonio, TX 78258
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW3 Issue was a LF valve. Replaced valve to resolve issue. Unit tested good. Talked to customer about survey.

Near Summerbrook, San Antonio, TX 78254
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW2 Customer complaint was unit would not drain check drain pump seen pump disconnected reconnected pump unit is operating as designed.

Near Sandy Ridge Cir, Schertz, TX 78154
Devon F.

Devon F.

RANGE WHIRLPOOL WFC310S0ES3 Customer complaint was unit door hinge was broken replaced door hinge unit is operating as designed.

Near Henderson Pass, San Antonio, TX 78232
Christian G.

Christian G.

DRYER AMANA NED4655EW1 "Issue stated by customer: dryer door not closing right. Found fryer latch too tight, not allowing door to close, removed and adjusted so unit would operate properly. Unit test good. Informed customer of survey."

Near Pasadena, San Antonio, TX 78201
Christian G.

Christian G.

REFRIGERATOR KITCHEN AID KRMF706ESS00 Issue stated by customer: unit keeps going into mock sabbath mode. Found unit not responding to controls in diagnostic mode. Display not showing correct info. Ordering parts.; rqstng P&A on 1 W10852741 (cntrl-elec DISPENSER) and 1 WPW10675033 (cntrl-elec)

Near Greensboro Dr, San Antonio, TX 78229
Christian G.

Christian G.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Issue stated by customer: washer over filling. Replaced pressure sensor. Unit test good. Informed customer of survey.

Near Horizon Hill Blvd, San Antonio, TX 78229
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Issue is compressor making loud noise. Found fan was loose. Fixed the issue. Unit not making noise. Job complete

Near Best Way, San Antonio, TX 78260
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Issue was a bad motor. Replaced motor and sump assembly, unit testing good. Verified no leaks. Talked to customer about survey."

Near Shotgun Dr, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR JENN-AIR JS48SEDUDW01 "Customer has built in fridge. Refrigerator is obstructed by wall and will need to be removed in order to work on unit, please review pics. Customer will call back when ready. Customer requested to hold on to parts.; O-emld tckt"

Near Paseo Encinal St, San Antonio, TX 78212
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Issue was no water from refrigerator and small ice production. Replaced valve to resolve issue. Unit had low pressure, removed filter and pressure was great. Recommended a new filter to customer. Unit tested good."

Near Silver Mist Way, San Antonio, TX 78254
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF760SADM3 "Issue is that dishwasher is not washing dishes, detergent left in tub. Wash motor never ran in diagnostics. Finding issue to be a bad sump assembly. Quoted customer for P&L, collected service call. Customer declined repair."

Near Hibiscus Cove, Helotes, TX 78023
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: double oven displaying wrong time. Replaced control and console to resolve issue. Unit test good. Informed customer of survey.

Near N Run, San Antonio, TX 78249
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Issue was broken top rack adjusters and drain pump. Replaced adjusters and drain pump, unit tested good. Left survey flyer behind."

Near Circle J Trail, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HW3 "Removed vent removed control panel replaced microcomputer then removed light socket from bottom, installed Whirlpool lightbulb customer had bought himself tested unit all operations normal."

Near Legion Dr E, Converse, TX 78109
Sherman  J.

Sherman J.

WASHER WHIRLPOOL WFW5620HW Upon arrival checked unit out took back off. Found no evidence of any type of leak. All connections are good. Unit is functioning as designed. No further issues at this time.

Near TX-534 Loop, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW97HEDW0 1st CALL!!! Diagnosed unit again to make sure correct part was ordered found bad drain pump not control board returning board. Quoted service fee already paid remaining balance rescheduling 1/22/19 1ST CALL.; ordrng 1 WPW10605427 (pump-water)

Near Queensland Way, Converse, TX 78109
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Customer complaint is that the microwave is tripping the breaker, and that it keeps telling her to open and close the door to make it run. Determined bad interlock, magnetron and sensor.; ordrng 1 W11033422 (interlock) and 1 W11233913 (sensor) and 1 W11346197 (MAGNETRON)"

Near Tulip Dam, San Antonio, TX 78253
Colton B.

Colton B.

RANGE WHIRLPOOL WFE515S0ES2 "Issue was a bad control on oven. Replaced control board, unit tests good."

Near Milsa Dr, San Antonio, TX 78256
Colton B.

Colton B.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Issue is lines on display screen. Flipped breaker, unit now works well, but images still burned on screen. Ordering new console to resolve issue. ; ordrng 1 W11351998 (CONSOLE )"

Near Falcon Pl, San Antonio, TX 78255
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL MVWB835DW2 "Spoke with Nik, approved use of CRP. Replaced gearcase ran washer no issues. No error codes found during testing or operation. Collected service call fee and labor."

Near Brian Dr, Pleasanton, TX 78064
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 "Replaced all orifice holders except for front right, that one was received damaged, reordered. When testing the remaining burners, did not see any change. Will need to call techline on return visit.; ordrng 1 W11122548 (bckspl-gls)"

Near Segovia Way, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Customer complaint is that the freezer compartment is frosting up and ice/snow is building up. Customer showed me a picture on her phone of the buildup and also showed a video of the noise being made. Determined there is a bad thermistor.; ordrng 1 WPW10384183 (thermistor)

Near Bounty Dr, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Removed door defrosted evaporator replaced fan and harness, reassembled then removed control from back. Installed revised control and ran service mode found correct revision number and all operations normal."

Near Floresville, TX 78114
Jim G.

Jim G.

ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Drain line was kinked. Cut drain line to remove excess material. Ran line directly to stain pipe. Issue resolved

Near Canterbury Hill St, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KSCS25FVSS01 "Found no display on UI disconnect wires at main control to UI do have HV but not getting any other readings. Found when the UI 1st gets plugged back in relay behind dispenser clicks for 2-3 minutes then stops, will need new Main control and display control. service good for 90 days.; rqstng P&A on 1 W10823803 (cntrl-elec) and 1 WP2303843 (cntrl-elec)"

Near Trophy Cove, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Checked unit. Icemake is not responding to diagnostics tests. Contacted techline to verify issue. Icemaker was leaking. Replaced icemaker. Issue resolved..

Near W Olmos Dr, San Antonio, TX 78212
Christian G.

Christian G.

REFRIGERATOR MAYTAG MFI2570FEW01 Issue stated by customer: ice maker water valve cut and popped ca off leaking water. Customer also stated hinge was popping when open/close. Ordering parts.; ordrng 1 W10918120 (closer LATECH) and 1 W11415785 (ICE MAKER FILL VALVE) and 1 WP67003638 (closer)

Near Arborwood St, San Antonio, TX 78250
Tommy B.

Tommy B.

COOKTOP ELECTRIC WHIRLPOOL G7CE3635XB01 Last visit found cracked cooktop and replaced it this visit along with left rear element. Unit tested good now. Ordering foam tape to ensure unit does not receive damage again.; ordrng 2 12002793 (tape- foam)s

Near Timber Mountain Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Removed rear panel replaced water valve for icemaker and dispenser removed failed fill tube tested for leaks no leaks ran harvest cycled all the way and filled correctly all operations normal .

Near W Main St, Stockdale, TX 78160
Christian G.

Christian G.

WASHER WHIRLPOOL WFW92HEFW0 "Issue stated by customer: washer won’t start, displays F1E1 error code. Replaced control. Unit test good. Informed customer of survey."

Near Waterlily Way, San Antonio, TX 78254
Douglas H.

Douglas H.

WASHER MAYTAG MVWC555DW1 "Unit not spinning out properly. Finding issue to be faulty gearcase. Then control only let me run one auto test, it wouldn’t produce any other testing. Ordering gearcase and control to resolve. Asking for autho due to previous tick under Lowe’s warranty and this ticket under WHP. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11116591 (cntrl-elec), states that autho needed"

Near April Dawn, Boerne, TX 78006
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH76719CS-5 Issue was a no heat microwave. Transformer running very loud. Finding issue to be a bad transformer. Ordering high voltage parts to resolve issue. ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (diode) and 1 W11371718 (TRANSFORMER )

Near Fisher's Hill Dr, San Antonio, TX 78240
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Changed ice maker out. Control board is out. Ordered parts to resolve issues. PA needed for part. ; rqstng P&A on 1 WPW10628307 (CONTROL BOARD )

Near Westmoor St, Fredericksburg, TX 78624
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4850HW0 I replaced the whole heating element and the temperature only got as high as 114 degrees F. I called Techline and spoke with Andrew. While running the dryer we tested the voltage at the terminal block and got 120 VAC. I heckled it at the outlet 120 VAC. Should be 240 VAC. For whatever reason I did not check this the first time I was here. New construction. Customer just moved in. I informed the client. Fully functional. Job complete.

Near Pin Point, Hill Country Village, TX 78232
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Issue stated by customer: display not operating properly. Replaced console. Unit tests good. Informed customer of survey.

Near Pillard Summit, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Found blower wheel on but not pulling exhaust removed unit from cabinet removed cover found blower wheel working correctly but found air deflector not fastened completely to air pathway. Secured screws reassembled tested all operations normal used paper towel and blower is pulling towel up to filter now.

Near Pullman Rd, La Vernia, TX 78121
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FW Tested washer. Found drain pump wiring was damaged. Repaired wiring. Drain pump powers on. No issues during testing. Tested to complete.

Near Goliad Rd, San Antonio, TX 78223
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced faulty UI with new part. No further issues at this time.

Near Telford Way Dr, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KFIS27CXMS5 Last visit found faulty gaskets on the doors. Replaced with new gaskets to resolve issue. Gasket installed on right door was defective. Ordering new gasket to resolve issue. ; ordrng 1 W10830055 (gasket-fip)

Near TX-27, Comfort, TX 78013
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS04 Called techline spoke to Chris. Found issue to be a blown fuse. Not control related as the UI indicated.; ordrng 1 W11188752 (fuse)

Near Cactus Flower, Boerne, TX 78006
Jim G.

Jim G.

RANGE WHIRLPOOL WFG525S0HS0 Replaced hinge. Other hinge was not needed after all. Issue resolved.

Near Vuitton, Bulverde, TX 78163
Tommy B.

Tommy B.

RANGE WHIRLPOOL KEBS277DWH10 Customer stated the issue is the door will not remain closed. Found issue to be faulty hinges. Ordering the hinges and receivers to resolve issue. ; rqstng P&A on 2 WP4455524 (hinge-door)s and 1 WP4455722 (hinge-recv) and 1 WP4455723 (hinge-recv)

Near Fair Oaks Pkwy, Boerne, TX 78015
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS JENN-AIR JGD3430GB00 Issue is unit missing part found there’s no burners heads. Ordering parts; ordrng 8 7101P426s and 1 W10815354 (burnr-head) and 1 W10815355 (burnr-head) and 2 W10815357 (burnr-head)s

Near Clear Springs Park, San Antonio, TX 78261
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBP100ESS03 Rescheduled appt. ; schdld next appmnt for 1/22 WED 8-11

Near Winding View, San Antonio, TX 78260
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW3 Needed tool to cut motor out. Will return with proper tool. ; schdld next appmnt for 1/21 TUE 8-10

Near Mesa Loop, San Antonio, TX 78258
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE525C0BB0 Customer does not want to continue service.

Near Pleasanton Square, San Antonio, TX 78221
Devon F.

Devon F.

WASHER MAYTAG MVWB865GW0 Customer complaint was unit would not spin replaced control board problem still exists called tech line we went through testing the wire harness test pass tech line deemed unit unrepairable 7726931527.

Near Bridge Path St, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8540BW0 While replacing bearing found basket corroded unable to complete replacement ordering basket and tub; ordrng 1 W10381077 (tub-outer) and 1 W10549509 (basket)

Near Savannah Heights, Von Ormy, TX 78073
Devon F.

Devon F.

DRYER MAYTAG MED5630HC0 Customer complaint was unit would not auto sense dry replaced control board unit is operating as designed.

Near Lake Path Dr, San Antonio, TX 78217
Devon F.

Devon F.

DRYER MAYTAG MEDB765FC0 Customer complaint was unit would not start replaced unit overlay unit is operating as designed.

Near Knolldown, San Antonio, TX 78247
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Complaint is washer will not complete cycle. F8E1 error codes. Good fill from water valves. Good drain. Customer has drain from washer clamped onto another hose going to the backyard. Drain line is the cause of issues. Performed customer instruct. Advised customer that drain line has to be in a standing pipe with airflow. Unit is working properly. Tested to complete.

Near Bickley St, San Antonio, TX 78221
Richard G.

Richard G.

WASHER MAYTAG MVWB835DW1 "Customer complaint is that the washing machine isn’t working and is showing a code F2E3 UI mismatch. Also the power cord has a short in it and goes in and out. Customer has extended service plan through Lowe’s. Customer called Lowe’s while I was in home. They are researching who called in the dispatch to us and will get back with the customer. I spoke with Melissa at the office. Lowe’s called her and said they did not send the dispatch. Informed customer that I could not work on the machine until a dispatch is received. If the dispatch goes through, will need to order power cord W10859955, control W11024149, and console W10861510 for return visit."

Near Mustang Farm, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 "Spoke to customer, customer stated that they won’t be available rescheduling for Tuesday.; schdld next appmnt for 1/21 TUE 8-10"

Near W Petaluma Blvd, San Antonio, TX 78221
Ivan B.

Ivan B.

COOKTOP GAS JENN-AIR JGCP548HL00 Customer had somewhere to be didn’t have time for me to finish needed reschedule.; schdld next appmnt for 1/21 TUE !

Near Pacific Pl, Spring Branch, TX 78070
Adam H.

Adam H.

RANGE WHIRLPOOL WFG320M0BB2 Install components tested unit issue resolved

Near E Ella Ave, Kingsville, TX 78363
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D KITCHEN AID KOSE900HBS00 Issue is parts are damage. Ordering new parts to solve issue ; ordrng 1 W10351236 (trim) and 1 W11348370

Near Clear Springs Park, San Antonio, TX 78261
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS04 Called techline spoke to Chris. Found issue to be a blown fuse. Not control related as the UI indicated.; ordrng 1 W11188752 (fuse)

Near Cactus Flower, Boerne, TX 78006
Adam H.

Adam H.

WASHER WHIRLPOOL WFW5620HW0 Inspection of units will not produce diagnostic pushing power button will activate the consul but not always and unable to pull a diagnostic in any three button sequence. Replace consul and control board to resolve issue. Job will require two technicians is a stacked unit.; ordrng 1 W11294803 (cntrl-elec) and 1 W11329112 (cntrl-elec)

Near Shoreline Vista Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install components tested unit issue resolved. Have advised customer of a 24 hour wait. Before unit comes back to temperature.

Near Ocean Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWB835DC3 Inspection of unit shows error code for miscommunication between control and interface. Replace both control board and interface to resolve issue. Also drain pump is struggling to do it’s job error code for that as well. Replace drain pump to resolve that issue.; ordrng 1 W10727777 (pump-water) and 1 W11035015 (console) and 1 W11105155 (cntrl-elec)

Near Shoreline Vista Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Testing Of unit shows proper voltage but control board not responding. Replace control board to resolve issue. Adrianna.n.esparza@store.lowes.com; ordrng 1 W11101101 (cntrl-elec)

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

WASHER WHIRLPOOL WTW8040DW "Installed components, recalibrated after installation. Issue resolved."

Near Black Diamond Rd, Portland, TX 78374
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "The motor isn’t coming on, ordered part to resolve issue and rescheduled customer ; ordrng 1 W11085683 (pump&motor)"

Near Brushy Creek, Victoria, TX 77904
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Inspected unit, found issue to be with drainage. Drain clogged for evaporator was able to unclog drain and resolve issue."

Near Access Rd 1-A, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL JSC23C9EEM00 "Inspected unit, ran test on icemaker. Icemaker will not turn tray to drop ice. Replace icemaker to resolve this issue.; ordrng 1 W10760070 (assembly,ice maker)"

Near Burton St, Woodsboro, TX 78393
Adam H.

Adam H.

RANGE WHIRLPOOL WFE525S0HV1 Installed component tested unit issue resolved

Near Harris Dr, Corpus Christi, TX 78411
John L.

John L.

RANGE WHIRLPOOL WGE745C0FS01 "Inspected unit, part of door vent has broken causing issues with door. Replace door to resolve.; ordrng 1 W10845034 (glass-door)"

Near Channel View Dr, Port Aransas, TX 78373
Adam H.

Adam H.

COOKTOP JENN-AIR UNCONFIRMED Unit is out of warranty and customer declined Service call.

Near Billy Evans Ave, Kingsville, TX 78363
Michael R.

Michael R.

RANGE KITCHENAID KSGG700ESS1 "The oven ignitor isn’t staying lit, no error codes, the top burners are working normal, no leaks, ordered part to resolve issue ; ordrng 1 WPW10324262 (igntr-oven)"

Near Windwood Ln, Victoria, TX 77904
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CW7 "Plugged the appliance in and tested it. The appliance is heating and working normal, no abnormal or popping noises"

Near N Navarro St, Victoria, TX 77904
John L.

John L.

WASHER WHIRLPOOL WTW4800XQ2 "Inspected unit, ran diagnostics. No codes. Ran test on all components, found issue with valves, lock, level switch, actuator, and control. Controls not allowing for recalibration, valve not dispensing hot water, actuator not detecting basket speed. Replace these components to resolve issues.; rqstng P&A on 1 W10006355 (actuator) and 1 W10268911 (switch-wl) and 1 W10357184 (valve) and 1 W10435609 (cntrl-elec)"

Near Coleman Ave, Corpus Christi, TX 78405
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "The end cap on the left side of the console is broken, ordered parts to resolve issue ; ordrng 2 WP8312709 (clip)s and 1 WPW10193824 (endcap)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit does show restricted airflow but that being said unit is still heating during cool down or air only cycle. Replace thermistors and heating coil to resolve issue; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element)

Near W Kenedy Ave, Kingsville, TX 78363
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW2 Replaced belt and pulley. Ran calibration. Ran auto test cycle. All checks ok at this time.

Near Kimball Ave, Salem, VA 24153
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRX735SDHZ02 Replaced ice container. Looked at left door swinging closed. Needs to be shimmed in he back to tilt the front forward and level the back feet because the unit is straddling two different levels of floor height. Door operation is as intended.

Near Garner Rd, Cave Spring, VA 24018
Michael R.

Michael R.

RANGE WHIRLPOOL WFE770H0FZ2 "Customer says it only gets to 250-275 degrees. turned the oven on to preheat, it never started heating up. Put the appliance in diagnostics and tested both elements, neither one of the bake elements would come on, pulled the oven out and removed the cover to the terminal block and found the red wire was loose and the post broke off the block, one of the wires burnt off, repaired the wire, and was able to put the post back in place so the customer could use the appliance until the part came in. Tested the appliance, it’s working normal at this time. Ordered terminal block and rescheduled customer ; ordrng 1 WPW10245259 (block-term)"

Near W Fannin St, Goliad, TX 77963
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Blinking lights upon arrival. ; ordrng 1 W11395600 (CONSOLE) and 1 WPW10653840 (door latch)

Near Piedmont Ave, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer reported almost no ice production for a few days but it is making ice again now. If the issue persists we will return with a new icemaker. W10882923

Near Read Mountain Rd, Roanoke, VA 24019
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFP02 "Quit around Christmas and then started to produce again about five days ago.Ran through test all checked ok, but production has been very slow. Will replace icemaker. ; ordrng 1 W11262316 (icemaker)"

Near Saddleridge Rd, Cave Spring, VA 24018
Chris S.

Chris S.

DRYER WHIRLPOOL MED5630HC0 In the wire harness and console. Checked operation. All operations check ok. Customer will observe.

Near Apple Harvest Dr, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the roller and leveled the fridge. All operations check ok.

Near Bloomfield Ave, Roanoke, VA 24012
Chris S.

Chris S.

DISHWASHER KITCHENAID KDPE234GPS0 The right hinge is bent causing the door to not clos properly. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)

Near Blue Ridge Springs Rd, Blue Ridge, VA 24064
Chris S.

Chris S.

REFRIGERATOR KITCHENAID WRV986FDEM Installed the control and evaporator motor with wire harness and thermistors. All operations check ok.

Near Red Oak Ln SW, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The ice container was damaged in the box; ordrng 1 W11185686 (ice-contnr)

Near Dogwood Ln SW, Roanoke, VA 24015
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Unit not drawing amperage or producing wattage. Needs transformer, magnetron, divide, capacitor. Also needs interlock switches per service pointer w11245251; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11244494 (interlock) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Twelve Oaks Dr, Hardy, VA 24101
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7040DW1 Cx needs Friday afternoon as late as possible. Scheduled for 2-5pm. ; schdld next appmnt for 1/24 FRI 2-5

Near Lila Dr, Hollins, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 I installed the icemaker. All operations check ok.

Near Atkinson Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Blinking lights upon arrival. ; ordrng 1 W11395600 (CONSOLE) and 1 WPW10653840 (door latch)

Near Piedmont Ave, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced FC IM fill tube. Ran harvest cycle. All checks ok.

Near Mill Creek Cir, Pulaski, VA 24301
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 The led driver board isn’t putting out 14 volts to the fridge lights. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (module)

Near Kingsmill Dr, Salem, VA 24153
Chris S.

Chris S.

HORIZON 27' LARG WHIRLPOOL WFW8300SW05 It sounds like there is something trapped between the cob and basket. Will need another technician to remove the tub assembly to remove the unknown object.; schdld next appmnt for 1/20 MON 2-6

Near Bradshaw Rd, Salem, VA 24153
Doug M.

Doug M.

FREEZER KITCHENAID KBBL306ESS01 "Arrived to find unit is cooling,tested fresh food section temps,found average 39 degrees on each shelf,freezer temps 5 degrees,customer explained a lot of people in and out of house due to home care and putting to much product in unit not allowing doors to close all the way,customer since has had the over flow of product removed,unit is now cooling as designed,verified normal operation unit checks ok"

Near Creekwood Cove, North Little Rock, AR 72116
Doug M.

Doug M.

COOKTOP KITCHENAID KCED600GSS01 "Replaced blower motor due bad bearing causing motor to lock up,tested unit operation checks ok"

Near Windsor Ct, Little Rock, AR 72212
Uriah B.

Uriah B.

M/W OTR WHIRLPOOL WMH31017HZ0 "Replaced light bulb holder, control board, and bulb. Interior lights flickering. Needs interlock switch repair kit. Please call cx to schedule when part comes in.; ordrng 1 W11244494 (interlock), pckd up 1 8206232A (lamp 40 watt)"

Near Grove Dr, Pulaski, VA 24301
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 "Replaced bellow due to defect causing water leak, tested unit operation checks ok"

Near Brookshire Dr, Benton, AR 72019
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced control, damper and cover for unit. Thawed out reservoir. Unit is dispensing water again."

Near N Cleveland St, Little Rock, AR 72207
Justin  R.

Justin R.

OVEN WHIRLPOOL WFE320M0EB2 Replaced block terminal and harness. Tested unit to complete.

Near Meadowlark St, Gravel Ridge, AR 72076

View More