Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Chris S.

Chris S.

REF WHIR WRF532SMHZ02 I installed the compressor and drier. I charged the refrigerator with 5 oz of 134A and checked operation. All operations check ok. Customer will observe.

Near Montview Ave, Rocky Mount, VA 24151
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 Replaced console panel and display. Error still popping up. Will order control board and wire harness connections. ; ordrng 1 W11025616 (harns-wire) and 1 W11084243 (cntrl-elec) and 1 W11213345 (harns-wire)

Near Montclair Dr, Roanoke, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 The unit has an F5E1 error code indicating the lid switch is failing. The UI is also freezing at times not allowing the customer to make cycle selections. ; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11135391 (console)

Near Piper Glenn, Blue Ridge, VA 24064
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced listed parts due to short causing parts to burn,tested unit found compressor would not start,tested windings found shorted start windings diagnosed to need compressor ; ordrng 1 WPW10507886 (compressor)"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Inspected unit for not starting,tested incoming voltage checked ok,found door switch actuator broke not allowing unit to start,diagnosed to need door switch; ordrng 1 WPW10569603 (switch-dor)"

Near N Polk St, Little Rock, AR 72205
Doug M.

Doug M.

N/A N/A WTW5300S00 "Replaced agitator dogs due to unit not agitating,tested unit operation checks ok"

Near Garnet Ct, Little Rock, AR 72212
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit found water under deli drawer,found drip tray under fresh food evaporator is bowed allowing water to over flower over the ends of the tray,search for service pointer no pointers for this,diagnosed to need drip tray; ordrng 1 W10836964 (pan-drip)"

Near Rosetta St, Little Rock, AR 72205
Steven G.

Steven G.

WINE COOLER WHIRLPOOL KURG24RWBS21 "Checked wine cooler found evaporator iced up checked BIMETAL and heater checked good, cleared ice and ordered timer, 40 minutes ; ordrng 1 W10239390 (timer-def)"

Near Terrell Rd, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR AMANA AFI2539ERM02 Checked refrigerator found freezer drain iced up and evaporator fan not working cleaned drain and ordered Evaporator fan. Do not see a sealed system problem right now will check when I get back ; ordrng 1 W10276647 (motor evaporator)

Near SW 39th St, San Antonio, TX 78237
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 Checked washer found washer in drain cycle. Stopped washer checked for error codes none found. Ran diagnostics testing no issues good drain flow. Recalibrated machine. Job complete.

Near W Elsmere Pl, San Antonio, TX 78201
Steven G.

Steven G.

WASHER SAMSUNG WA52M7750AV/A4 "Checked washer found fault codes for off balance load, ran test cycles everything checked ok unit is working properly"

Near Bondsteel Cir, San Antonio, TX 78234
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Checked refrigerator found unit not cooling, found unit has a bad compressor, unit had a full charge of freon, replaced compressor vacuumed and charged unit everything checks ok at this time"

Near Fox Meadow Dr, San Antonio, TX 78251
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Need to order control board for unit, reschedule console for return repair. ; ordrng 1 W11261165 (cntrl-elec)"

Near Sweet Rose, Castroville, TX 78009
Steven G.

Steven G.

WASHER MAYTAG MVWB855DC3 "Checked washer found unit not getting cold water, replaced water valve checked operation unit working normal now"

Near Carnaby Creek Dr, San Antonio, TX 78247
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFF507HPS Replaced motor and fan blade. Issue resolved.

Near Shining Elk, Garden Ridge, TX 78266
Jim G.

Jim G.

WASHER WHIRLPOOL WTW4616FW2 Replaced agitator. Issue resolved.

Near Indigo Run Dr, Bulverde, TX 78163
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FSS00 Checked refrigerator replaced bad mullion checked freezer door still not sealing properly reordered ; ordrng 1 W10868406 (DOOR GASKET )

Near Marble Lake, Live Oak, TX 78233
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Last trip found unit showing f1e6 magnetron error. Replaced magnetron to resolve the issue. Upon testing unit magnetron arched out at wave guide. Calling techline to report, spoke with dustin. Dustin stated unit is unrepairable due to the the damage to the wave guide. Sr 7727526610"

Near Braeburn, Boerne, TX 78015
Steven G.

Steven G.

MW-HOOD COMBO WHIRLPOOL WMH31017HB3 "Checked microwave found F1 E4 fault code checked control found ok, checked and found door not hitting bottom door switch found cabinet bowed straightened cabinet checked operation unit is working normal now"

Near Dancing Ava, Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "4/6/20 9:21: SL there 4/6 MON, 8:40 to 9:16"

Near Interstate 35 N, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRFC704FSS01 Replaced door ice. Need to replace Icemaker and Icemaker fill tube heater.; ordrng 1 W11115534 (icemaker) and 1 W11366500 (TUBE WATER)

Near Carmel Valley, Boerne, TX 78015
Richard G.

Richard G.

DRYER MAYTAG MEDB835DW4 Customer complaint is that the unit is squealing really loudly. Found the pulley to be bad. Used dryer repair kit to repair pulley. Tested to complete. Unit is good to go.; used 1 4392067 (REPAIR) from stock

Near Clay Loop, San Antonio, TX 78227
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 Customer complaint is that the start button only works intermittently. Entered diagnostics and found error codes F5E1 lid switch fault. Found issue to be with the control. Lid lock is also not functioning properly. Ordering lid lock and control.; ordrng 1 W10404050 (lid lock) and 1 W10634026 (cntrl-elec)

Near Rainmaker St, San Antonio, TX 78238
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed ice container and ice maker. Unit testing good now.

Near Dusk Ln, Fredericksburg, TX 78624
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KBFN502EBS02 Issue stated by customer: refrigerator had been blinking over temp for three days and freezer section had turned off. Put unit into diagnostic mode. Unit was not responding to touch inputs. Ordering control to resolve issue. ; ordrng 1 WPW10739408 (cntrl-elec)

Near Timber Post St, San Antonio, TX 78250
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Complaint is oven not working. Found terminal block burnt. Will need to replace block. ; ordrng 1 WPW10245259 (block-term)

Near Dunlap, San Antonio, TX 78252
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW6620HC0 Gasket is torn on bellow. Unit is shaking during spin cycle. Replaced torn bellow. Basket will not keep balance during spin cycle. Will need to replace dampeners. ; ordrng 4 W11316766s

Near Flores Ave, LaCoste, TX 78039
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF28HMEDBSR Complaint this that ice maker will frost over intermittently. Called Samsung tech line. Advised to replace parts in service kit to correct issue. DA97-15217DDA97-19898ADA82-02367ADA94-02663AFile # 7003704412; ordrng 1 DA82-02367A and 1 DA94-02663A and 1 DA97-15217D and 1 DA97-19898A

Near Wheeler Rd, Atascosa, TX 78002
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue stated by customer: ice maker box stuck. Ice maker overfilling. Replaced ice maker motor wiring harness, box and control. Unit filled with water and completed harvest. Unit tests good. Customer informed of survey."

Near Las Olas Blvd, San Antonio, TX 78250
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Tested unit. Noise coming from compressor. Found unit not sitting level causing vibration from compressor. No issues with unit. Customer will have to level unit. Performed customer instruct on proper installation. Job complete.

Near Dunlap, San Antonio, TX 78252
Douglas H.

Douglas H.

ICEMAKER (STANDA SCOTSMAN SCCG50MB-1SS Unit not making ice finding issue to be overload and relay faulty. Ordering both to resolve the issue. Both parts showing as out of stock ; ordrng 1 18-8939-51 (overload) and 1 18-8939-52 (relay)

Near Creede, CO 81130
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 "Issue was that dishwasher would not start. Found a drain pump error code in diagnostics. Found issue to be a piece of debris stuck in drain pump. Removed order is and started a normal cycle, unit tested good."

Near Neches Branch, San Antonio, TX 78258
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Complaint is oven will not work. Found terminal block is damaged. Will need to replace block. ; ordrng 1 WPW10245259 (block-term)

Near San Antonio, TX 78252
Richard G.

Richard G.

COOKTOP ELECTRIC KITCHENAID KICU509XBL00 "Replaced module, wiring harness, and display. Tested to complete. Unit is good to go."

Near Moreshead St, San Antonio, TX 78231
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Found auger motor not spinning, will need to order and replace. ; ordrng 1 W11310391 (DISPENSER MOTOR)"

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

WASHER ROPER RTW4516FW2 Replaced motor and gearcase. Tested to complete. Unit is good to go.

Near Bandera Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Water leaking from unit. Water coming from fresh food evap. Evap is not defrosting. Found service pointer for issue. Will need to replace evap cover and main control. Use s code: S27311; ordrng 1 W11167902 (cover-evap) and 1 W11333076

Near Meadow Trail Dr, San Antonio, TX 78227
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC703HPS00 Issues stated by customer: refrigerator not cooling properly. Previously replace scroll fan assembly. Found fan blowing at 40 degrees upon arrival. Replaced controls and touch display control. Unit was blowing at 34. Unit tests good.

Near Antoine Forest Dr, San Antonio, TX 78254
Shawn W.

Shawn W.

WASHER SAMSUNG WF42H5000AW Unit needs a new suspension. Parts ordered. ; ordrng 1 DC66-00470B (SHOCK ABSORBER) and 1 DC66-00470B (SHOCK ABSORBER) and 1 DC66-00470B (SHOCK ABSORBER) and 1 DC66-00470B (SHOCK ABSORBER)

Near Kanyon Dr, Fredericksburg, TX 78624
Justin  R.

Justin R.

DRYER MAYTAG MEDB765FW0 "Spoke with Cassie about issue, she pointed to it being a problem with the house electricity, informed customer of that. Customer said electrician has came out twice to check voltage and deemed it good. Motor could possibly be grounding out unit but is unlikely. Rechecked ohms and voltage with techline and they again pointed to house electric"

Near Spettle Rd, Lakehills, TX 78063
Christian G.

Christian G.

DRYER AMANA NED4655EW1 "Issue stated by customer: Issue stated by customer: dryer had been running all night, when customer tried running dryer the next day there was no heat. Previously thought element and timer were bad. Customer informed me they had been doing construction in the area and that there were power outages. Maintenance had came and done some electrical work in building. Unit was working fine when I arrived. Tested multiples times and it heated/ran as intended. Unit tests good. Collected s.call(105+tax)."

Near W Hausman Rd, San Antonio, TX 78249
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 "Gas line has been damaged, builder said someone broke in and tried to steal unit. Need to replace supply line for unit. ; ordrng 1 48KITRC (SUPPLY LINE )"

Near Waterford Dr, San Antonio, TX 78217
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced thermistor. Tested to complete. Unit is good to go.

Near Dusty Boots Rd, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Checked dishwasher found bad water pump , dishwasher also had issues going into diagnostics. Girding noise heard when drain pump was actuated. Spoke to customer about issue. Collected service call fee. Job complete."

Near W Rosewood Ave, San Antonio, TX 78212
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8500BW0 Found small hole in tub ring causing water to leak out when recirculating pump on. Customer replaced breaker and this corrected electrical issue did not find faults in unit needs new tub rinservice fee labor parts tax. Service fee paid today remaining balance service good for 90 days.; rqstng P&A on 1 WPW10550152 (ring-tub)

Near Pease Park, Converse, TX 78109
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 "Checked washer found cold/hot water lines reversed, installed correctly unit is getting both hold and cold water in into unit. No error codes found during testing or operation. Job complete."

Near Farwell Dr, San Antonio, TX 78213
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB4949SDE0 "Ran unit through diagnostics all test passed. Found F6E4, cleared and checked valve and float switch all checked fine. Unit is good to go."

Near FM3240, Bandera, TX 78003
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHWE300VW00 Found failed door latch and clamp on bellow clamp ran diagnostics needs new latch and clamp. Quoted service fee paid remaining balance . Rescheduling Wednesday.; ordrng 1 W10902779 (clamp) and 1 WPW10253483 (latch)

Near Crescent Falls, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL IES900DS04 Left rear burner 700w is dimmer than right rear 1200w called tech spoke to Steve Sr number 7727528563 he said this is normal ran complete diagnostics no issues all operations normal customer instruct today complete. Advised of survey.

Near Lucille, Converse, TX 78109
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: touch display just showing lines. Please see pics. Ordering control panel to resolve issue.; ordrng 1 W11428583 (CONTROL)

Near Garrison Way, San Antonio, TX 78254
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer stated that the issue was unit not cooling. Found issue to be that start device was disconnected from compressor. Support was not present, used zip tie to support. Unit tested good now with no further issues at this time."

Near Lost Valley, Kerrville, TX 78028
Christian G.

Christian G.

WASHER MAYTAG MVWB855DC4 "Issue stated: unit not draining properly. Replaced drain pump, cleared error codes. Unit works good. Good for resale."

Near Rim Dr, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO KITCHENAID KMHC319ESS3 While troubleshooting MV-Hood Combo unit lost power and did not come back ordering control board to resolve issue.; saved tckt

Near Trudell Dr, San Antonio, TX 78213
Jim G.

Jim G.

DRYER SAMSUNG DV45H7000EW Replaced idler and belt. Issue resolved.

Near Persimmon Hill, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Checked refrigerator found no frost build up. Was able to get into diagnostics once but not 2nd or 3rd time. ordering control board to resolve issue.; ordrng 1 W11161172 (cntrl-elec)

Near E Carson, San Antonio, TX 78208
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW5630HC Necked washer found 4bolts that hold basket up causing unit to spin and move. Removed bolts retested washer no issues. Job complete.

Near Buckner Ct, San Antonio, TX 78234
Jim G.

Jim G.

COOKTOP GAS KITCHENAID JGC3536GS01 Butch SR# 7727531390 verified that the flame can be adjusted. The wrong serial number was listed (the first digit was missing) so techline info was conflicting probably confusing confusion for previous tech. Unfortunately I do not have the specific tool for this adjustment the customer agreed to another appoint on Weds when I will return to make the final adjustment. ; schdld next appmnt for 4/8 WED !

Near Encinitas, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator found refrigerator liner popping up not allowing the door to close properly. Bulge is at bottom center off refrigerator liner scuff marks from door on liner and door. SR7727535442

Near SE Military Dr, San Antonio, TX 78223
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB3 Complaint is burners not heating up as customer is used to. Found right front infinte switch not working changed with truck stock spoke to customer she advised me burners were changed to new style 1 month ago by different servicer. After testing found unit operating as designed referred to w11354284b training pointer and found no issues at this time. All operations normal. All 4 burner working infinite switch working no email provided.; used 1 WP3149404 (SWITCH) from stock

Near Yaupon Bend, San Antonio, TX 78244
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT970SAHZ Issue was a broken dispenser. Replaced dispenser to resolve issue. Unit tested good.

Near Eagle Meadow, San Antonio, TX 78248
Douglas H.

Douglas H.

DISHWASHER JENNAIR JDTSS244GS "Contacted CXC to check warranty status. Spoke with holt, he stated had to transfer to JA, spoke with Sherry, she stated unit is still under JA 2 yr manufacturer warranty. Spatula melted to element. Ordering element to resolve the issue. ; ordrng 1 W10703867 (heater)"

Near Water Stone Pkwy, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV5451AEW/XAA03 Checked dryer found no heating but tumbling good Voltage coming from wall to unit. Spoke to Samsung techline ran diagnostics jointly with Samsung determined bad motor. Motor PN DC93-00101G is discontinued spoke to customer about situation. Job complete. Collected service call fee.

Near Brian Dr, Pleasanton, TX 78064
Jim G.

Jim G.

RANGE JENN-AIR JDRP648HL00 Dismantled unit and retrieved Mac and SAID sticker. Assisted customer in syncing unit.

Near Marcia View, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Verified issue is resolved. Seal is clear and not issue with frosting.

Near Overlook Loop, San Antonio, TX 78259
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Need to order drain hose and hose fill for unit. ; ordrng 1 3385556 (drain hose) and 1 W10278627RP (hose-fill)

Near Waterford Dr, San Antonio, TX 78217
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Issue was a noisy dryer. Found debris in blower wheel, removed debris, unit is now quiet. No damage to the blower wheel was observed. Unit tested good."

Near Whisper Breeze St, San Antonio, TX 78230
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Issue stated by customer: refrigerator not cooling. Unit was completely defrosted and inside temps were about 73 degrees. Put unit into diagnostics. Fan motors all responded. Compressor test#5 was non responsive at all. Ordering compressor kit. Sending to sealed system tech.; rqstng P&A on 1 W10276644 (compressor), states that autho needed"

Near Big Geronimo St, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2269FRZ05 Found damper motor stuck open causing unit to cool to much in RC replaced damper tested unit all operations normal advised of survey.

Near Deer Trail, Floresville, TX 78114
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW87HEDW0 Installed new pressure switch. Ran test cycle. No issues during testing. Ran quick wash cycle. No issues. Unit fills and drains. Unit is working properly. Job complete.

Near W Huisache Ave, San Antonio, TX 78212
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Leveled doors and adjusted door handles. I also had to removed the middle drawer rails and clear obstructions from the rail. Issue resolved

Near Alder Creek Dr, San Antonio, TX 78247
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Complaint is noise during cycle. Found noise coming from roller. Roller shaft has burs. Sanded down shaft. No noise during testing. Tested to complete.

Near Goliad Rd, San Antonio, TX 78223
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ Issue is that there is a gap between glass and display. Called techline who said to go ahead and order the door. Door is PSP. ; ordrng 1 W11196131 (DOOR)

Near Rim Dr, San Antonio, TX 78257
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Interior door has damage where it meets the door switch, will need to replace door. Customer is very unhappy with unit wants replacement. Told her I don’t have that authority would need to contact customer relations at whirlpool. ; rqstng P&A on 1 W11104469 (dor-fip)"

Near Cache Creek, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced icemaker. Unit harvested and called for water. Unit is good to go.

Near Jarrell, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Door needs to be replaced on left hand side, fill tube is freezing up causing it to leak into ice bin. ; ordrng 1 LW11026425 (dor-fip)"

Near Winters Edge, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BS "Checked range found oven no igniting. Checked igniter for voltage did not receive proper voltage ordering igniter to resolve issue. ; ordrng 1 98005652 (igniter,oven pilot)"

Near Devine St, San Antonio, TX 78210
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KEBS277DWH10 Control panel numbers aren’t working. Unit would need a new console. Console showing as NLA. Requesting console due this reason and unit under an extended warranty. ; rqstng P&A on 1 8300382 (CONTROL PANEL)

Near Fair Oaks Pkwy, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Removed failed ice bucket defrosted bun replaced icemaker and bucket tested all operations normal.

Near County Rd 429, Stockdale, TX 78160
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE530C0ES0 Installed new hinge. No further issues. Tested to complete.

Near Monsanto, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO KITCHENAID KMHC319ESS3 While troubleshooting MV-Hood Combo unit lost power and did not come back ordering control board to resolve issue.; saved tckt

Near Trudell Dr, San Antonio, TX 78213
Colton B.

Colton B.

REFRIGERATOR FRGIDAIRE FRT18B4AWA Issue is a no cool refrigerator and a cold freezer. Finding issue to be a faulty defrost sensor. Ice was clogging airway to refrigerator. Cleared that up and defrost unit. Defrost sensor will need to be replaced. on return visit for P&L.; ordrng 1 5303918202 (DEFROST SENSOR )

Near Karen Ln, San Antonio, TX 78209
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Worth noting customer is on well water.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Co Rd 147, Alice, TX 78332
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "The complaint is that the RC wasn’t cooling and a lot of moisture. The freezer is working normal, found both sides of the vent were blocked, not allowing air flow. Customer said it’s been doing it for about a month, even with lest stuff in the freezer. Ordered parts to resolve issue ; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183 (thermistor)"

Near Rio Grande Ave, Bloomington, TX 77951
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV5451AEW/XAA03 Checked dryer found no heating but tumbling good Voltage coming from wall to unit. Spoke to Samsung techline ran diagnostics jointly with Samsung determined bad motor. Motor PN DC93-00101G is discontinued spoke to customer about situation. Job complete. Collected service call fee.

Near Brian Dr, Pleasanton, TX 78064
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Inspection of unit shows water valve not fully shutting off or closing. Replace valve to resolve issue; ordrng 1 W10498995 (valve-inlt)

Near Elgin St, Corpus Christi, TX 78405
John L.

John L.

WASHER WHIRLPOOL WFW6620HC0 "F0E2 oversuds, F5E2 lock failure, F0E5 off balance, F5E4 door not open error, UI panel had damaged buttons and would not respond to inputs. Replaced UI. Need to replace level switch and lock to resolve other issues.; ordrng 1 W10804741 (latch) and 1 W11125159 (switch-wl)"

Near US-181, Portland, TX 78374
John L.

John L.

DRYER MAYTAG MEDB835DW4 "Installed components, issue resolved."

Near Pepper Mill Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 Arrived at location inspection of fridge shows unit in very bad condition. Very unclean standing water with food mixed in awful smell will not work on this uni.

Near Merrill Dr, Corpus Christi, TX 78408
Michael R.

Michael R.

WASHER WHIRLPOOL 0 "I called customer enroute, went straight to vm, left a vm that I was on my way. Crystal called me back and said she was unaware of why I was coming out to her house and didn’t have a whirlpool washer. Apologized for the inconvenience and completed job"

Near Chantilly St, Victoria, TX 77904
John L.

John L.

WASHER WHIRLPOOL WTW7500GW "F6E3 ACU not picking up UI, replac UI and control to resolve.; ordrng 1 W11038858 (console) and 1 W11040850 (cntrl-elec)"

Near O Brien Rd, Refugio, TX 78377
John L.

John L.

RANGE AMANA ACR4303MFB "Installed block, issue resolved. But now has issue with switch, order to resolve.; ordrng 1 3148951 (sub 3149404)"

Near E Pecan St, Taft, TX 78390
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Install components calibrated unit ran verification cycle issue resolved.

Near Blundell Dr, Corpus Christi, TX 78415
John L.

John L.

WASHER AMANA NTW4516FW3 "Install valves, recalibrated unit. Issue has been resolved."

Near Holman Ave, Ingleside, TX 78362
John L.

John L.

ICEMAKER KITCHENAID KUIA18NNJS11 "Inspected unit, ran diagnostics tests. Unit functions through tests cycles until recirculating pump is called. Unit shuts down completely when pump is called. Checked pump for any issues, reconnected pumps. Recirculation pump. Replace components to resolve. Claim #634707. Do not order parts until home warranty approves.2310139 transformer2321730 pc board 2313702 water pump"

Near Sea Shell Shores, Rockport, TX 78382
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer has proof of extended warranty from Lowe’s . Advised the customer she would have to call her warranty and they’ll have it dispatched through us otherwise she would be responsible for all the fees, called and confirmed with Becky. Customer will call Lowe’s and have it scheduled"

Near Haley Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGB1 "Complaint was that it wouldn’t power on. The customer said it started working again, checked to make sure there were no loose connections, all good. No error codes, ran a diagnostics test, completed with no issues or error codes, the appliance is working normal."

Near TX-239, Tivoli, TX 77990
John L.

John L.

WASHER MAYTAG MVWB835DW1 "Upon arriving at customers home Customer explained that issue was a UI console, The consul had been replaced on a previous occasion, when seen appointment someone told customer the part installed was under warranty for one year. Explain to customer any parts installed has a 90 day warranty, someone may have given him false information. Advise customer to contact persons and I gave him information of warranty for any assistance. Order a consul and replace con will charge fully if customer cannot get a warranty on the port.; ordrng 1 W10861510 (console)"

Near Young St, Odem, TX 78370
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "Installed part ordered, when took the gearcase out I found there was a mouse nest inside the gearcase which was not allowing it to sense the speed of the basket and shut off. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near TX-239, Kenedy, TX 78119
John L.

John L.

RANGE AMANA ACR4303MFW2 "Inspected unit, found issue with cooktop. Cooktop dented making burners tilt inward. Which is causing issues when cooking. Replace to resolve; ordrng 1 8195532 (cooktop)"

Near Nelon Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Inspection of unit shows error code for long Fill know Fill. Customer has recently moved drain hose from down stem to hose laying flat on the ground. Advise customer that drain hose needs to be a height with no air gaps to drain freely. Customer states drain stem is clogged and filtering back into the home. Advise costumer to contact professional plumber to resolve issue. Issue resolved

Near Hamlin Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Inspection of unit shows ice tray has slight crack dripping into ice container causing auger motor to bind up and not dispense ice. Replace icemaker and been to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire) and 1 W11097357 (ice-contnr)

Near Glenway Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER WHIRLPOOL WFW5620HW0 Trying to call tech line to document findings of unit. Tech line phone number says they are training and will not be able to take calls for at least two hours. Regardless inspection of unit shows no error codes and testing of unit and quick cycle shows everything in good working order. Also testing of human machine interface show all buttons function as intended. No issues found with units. Issue resolved

Near Shoreline Vista Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Calibrated unit ran verification cycle all functions work as designed. Important to clarify drain pump was running with lid open unit was not spinning or agitating.

Near St Benedict Ct, Corpus Christi, TX 78418
Uriah B.

Uriah B.

M/W OTR WHIRLPOOL WMH31017HS3 Installer broke mounting nut. Needs new mounting nuts.W11122643 nut; ordrng 2 W11122643 (nut)s

Near Daleview Dr, Daleville, VA 24083
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH54521HS2 "Installed parts ordered, the light and appliance are working normal"

Near FM 885 Rd, Runge, TX 78151
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost on the light in the middle. Sealed freezer cabinet with silicone around whole cavity.; used 1 W10841140 (ADHESIVE.) from stock

Near Plantation Cir, Hollins, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit operating fine upon arrival. Both evaporators looked fine at service call. Reset unit. Checked operation in diagnostics. Issue may be just led board cutting out. Cx to observe if cooling components are still running when he notices the lights go out.

Near Cottage Rose Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW2 "Ripping clothes, in all cycles and all types of clothes. Needs basket and agitator. ; ordrng 1 W10752719 (basket) and 1 W11161960 (agitator)"

Near Brookmont Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE510S0HS1 replaced both hinges with hinge kit w10347464 (includes 224 and 227 hinges); used 1 w10347464 (hinge kit) from stock

Near Linn Cove Court, Roanoke, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Could not reproduce sound while in home. Cx described sound as “grinding” in wash cycle. Cx to observe and record if possible.

Near Cove Rd, Roanoke, VA 24017
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not cooling,performed service diagnostics found in step 4 not frost pattern on evaporators,found in step 5 compressor would not ramp up to high speed at 0.43 amps,diagnosed to need compressor and main control ; ordrng 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"

Near Gregory Ln, Little Rock, AR 72205
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for basket not turning,performed service diagnostics found f1e1 main control fault,f7e9 motor fault,diagnosed unit to need main control and motor; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (MOTOR)"

Near Valley Ranch Way, Little Rock, AR 72223
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW3 Checked washer found no issues. No error codes found during testing or operation. Recalibrated machine ran diagnostics test no issues.Job complete.

Near W César E Chávez Blvd, San Antonio, TX 78237
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Replaced gearcase due to stripped screw . Ran diagnostics no issues no error codes found during testing or operation. Job complete.

Near SW Loop 410, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found ice build up at back of freezer. Replaced evap motor on refrigerator no issues. Checked for cold air flow good flow. Job complete.

Near Glencrest Dr, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHENAID KDTM354DSS5 Checked dishwasher found unit on control lock held control lock button for 3 seconds as directed. No issues unlocking ran diagnostics test no issues with dishwasher. Job complete.

Near Whisper Dawn St, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Replaced wire harness dude to thermistor no working. Defrosted refrigerator no issues. Good drainage no issues. Job complete.

Near Lone Shadow Trail, Live Oak, TX 78233
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB Complaint is that dishes are not drying. Tested unit. Element is heating. Found customer not using rinse aid. Advised customer that unit needs rinse aid to dry properly. Performed customer instruct. No further issues. Job complete.

Near N Run, San Antonio, TX 78249
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED7500GW0 Complaint is dryer will shut off during cycle. Door will crack open and stop dryer. Found door switch was loose causing door to open. Replaced door switch. No further issues. Unit is working properly. Collected payment for repairs. Job complete. ; used 1 WP3406107 (SWITCH DOOR) from stock

Near Westshire Dr, San Antonio, TX 78227
Jesus C.

Jesus C.

WASHER MAYTAG MVW7230HW0 Tested washer. Found leak coming from drain hose. Hose not clamped on properly. Secured hose to pump. No further issues. Tested to complete.

Near W Cheryl Dr, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW0 Water leaking from drain hose. Hose not secured properly. Tightened down hose with clamp. No leaks during testing. No further issues. Tested to complete.

Near Oakdale, San Antonio, TX 78229
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. Found pressure hose is kinked to control. Fixed pressure hose. No issues during testing. Unit is working properly. Job complete.

Near West Ave, San Antonio, TX 78201
Douglas H.

Douglas H.

REFRIGERATOR FRGIDAIRE FPRU19F8RFB "Last trip found leak in SS in heat exchanger. Replaced heat exchanger and installed dye drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected P&L"

Near No Lehace Dr, Fair Oaks Ranch, TX 78015
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Replaced control heating element and temperature sensor probe. Discovered the unit was also incorrectly wired. Corrected wiring issue as well. Issue resolved. Scott SR# 7727509710

Near N Hunters Cir, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL KSSS48QMB01 Replaced ice maker on refrigerator. Due to harvest cycle stopping mid cycle. Ran harvest after installation good harvest no issues. Job complete.

Near Ivy Ln, Terrell Hills, TX 78209
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced wire harness due to evapfan intermittent. After installation fan working as designed. No issues. No errors found during operation or testing. Job complete.

Near Thrush View Ln, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO SAMSUNG ME21M706BAG Uninstalled OTR replaced control and and humidity sensor used popcorn to test all operations normal reinstall unit.

Near FM539, Floresville, TX 78114
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced faulty inlet valve, tested unit for completion."

Near Tiptop Ln, San Antonio, TX 78253
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase and drive motor. Calibrated unit. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Arbor Pl, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW1 "Ran diagnostics have lid lock error, found bad lid lock replaced assembly then ran diagnostics cleared error codes calibrated and tested all operations normal."

Near Priest Rd, Elmendorf, TX 78112
Richard G.

Richard G.

DRYER MAYTAG MEDB835DW4 "Customer complaint is that there are long dry times when drying towels. Entered diagnostics and found error codes F4E3 restricted airflow, F4E4 L2 line voltage error. Cleared error codes and checked venting, all good. Ran unit through voltage test. All good. Vent is clear to the roof. Venting in home is going to the roof of the home, possibly restricting some of the air flow to the roof, but the dryer is functioning as designed. Unit is good to go."

Near Los Lunas Rd, Helotes, TX 78023
Jesus C.

Jesus C.

RANGE UNKNOWN WVW51UC0FS1 Complaint is vent hood making noises. We were here to service unit months ago. Advised customer that unit will need to be uninstalled by the builder. Unit is still not removed. Cannot service unit. Customer needs to have unit removed in order to service. ; ordrng 1 W10894803 (blower fan)

Near Carmona Pass, San Antonio, TX 78252
Jim G.

Jim G.

DRYER WHIRLPOOL LER4634JQ0 Replaced door switch. Issue resolved.

Near Fawn Gate St, San Antonio, TX 78248
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced thermistor and control board. Tested to complete. Unit is good to go.

Near Pine Warbler, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator found ice build up on door and dispenser arm unable to rotate properly. Defrosted ice build up unit is working/dispensing as designed. No error codes found during testing or operation. Job complete.

Near E Melrose Dr, San Antonio, TX 78212
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8540FW2 "Found belt to dryer broken unit wont start used truck stock repair kit and repaired unit, advised customer that outlet for dryer had burn mark on it and she needs electrician to service this due to potential fire hazard and possibly cause of damage to unit tested all operations normal.; used 1 4392067 (REPAIR) from stock"

Near Spring Ranch Rd, Floresville, TX 78114
Douglas H.

Douglas H.

WASHER MAYTAG MVWB855DC2 "Customer stated unit leaking water into tub. Finding issue to inlet valve. Quoted 284.81 for Sc, P&L plus tax. Customer wanted to proceed with repair. Replaced inlet valve to resolve the issue. Collected Sc for this ticket and 70300 on this ticket. ; used 1 W11165546 (VALVE) from stock"

Near Royal Mustang Cir, Boerne, TX 78015
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW92HEFW0 "Replaced pump drain for washer, went through diagnostics. Did not see any leaks will have customer use and test again."

Near Willow Dust, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Customer stated drain pump is in continuous loop. Checked for error codes found F8E1. Found water left in basket after diagnostics testing. ; ordrng 1 W10918608 (pump-water)

Near Shook Ave, San Antonio, TX 78212
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHW02 "Running unit through diagnostics, ice production has shown way down. Customer was concerned the unit was not working, been takes about 3 days to fill up. Went over survey with customer."

Near Hanging Branch, San Antonio, TX 78253
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF540PADM2 Complaint is dishwasher not cleaning dishes. Tested unit. No water to tub during testing. Found water supply line turned off. Turned on water. Good water to tub. Good water circulation through motor. Good drain. Good heat. Unit is working properly. Issue caused by water supply. Collected service fee. Job complete.

Near W Grayson St, San Antonio, TX 78212
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Calling techline to assist, changed out control and interlocks no change, David is assisting. 7727509501 need to order another cam housing for interlocks ; ordrng 1 W11244494 (interlock)"

Near San Antonio, TX 78252
Douglas H.

Douglas H.

DISHWASHER SAMSUNG DW80M2020US Last trip found faulty door seal. Replaced door seal to resolve the issue. Unit testing good now with no leaks. No further issues at this point.

Near Doeskin Dr, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found unit low on freon, added dye drier vacuumed and charged unit will be back next week to look for leak ; ordrng 1 W10487115 (condenser) and 1 W10570565 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"

Near Argo Ave, Alamo Heights, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL MTB2156GEW "Checked refrigerator deiced freezer coil found evaporator fan not working, and Evaporator icing up not sealed system problem ; ordrng 1 61005935 (motor,evap fan)"

Near Bangor Dr, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8500DC3 "Removed console replaced with new, installed level feet and terminal screws and nuts tested all operations normal."

Near I-35 N, Schertz, TX 78154
Jim G.

Jim G.

WASHER MAYTAG MVWB955FW1 This issue was not present on the previous visit. The gearcase is faulty and the basket is warped. This is causing the unit not to spin properly and jerk around causing OB errors. Ordering both parts to repair. ; ordrng 1 W10743267 (basket) and 1 W11393684 (GEARCASE)

Near Vinca Reef, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KBSN608ESS00 "Checked refrigerator unit is working properly at this time, temps are normal, customer to watch and call if any problems"

Near Switch Oak, Shavano Park, TX 78230
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Steamed unit. Clear drain pan. No need to replaced covers or pan. Replaced fan assembly which includes the rc thermistor and bimetal sensor. Verified properly sealed system valve function. Test 4 in service tests.

Near Scenic Lullaby, Spring Branch, TX 78070
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL GD25BFCHT00 "Checked refrigerator found found broken wires at door hinge, fixed wires now ice and water are working"

Near Fenwick Dr, San Antonio, TX 78239
Christian G.

Christian G.

WASHER MAYTAG MVWC465HW2 Issue stated: physical damage. Replaced cabinet. Unit clear for resale.

Near Bandera Rd, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Removed top and basket replaced clutch and gear case calibrated ran test cycle all operations normal. Did not use valve or lid lock.

Near Springtree Cove, Cibolo, TX 78108
Douglas H.

Douglas H.

FREEZER MAYTAG MQF1656TEW02 "Unit not cooling. Found primary cause to be faulty thermostat. Then found fan motor not coming on. Ordering thermostat, EVAP fan motor, and defrost timer to resolve the issues. Thermostat showing as out of stock. ; ordrng 1 WP3-81329 (timer-def) and 1 WPW10236142 (motor-evap) and 1 WPW10474749 (thermostat)"

Near Byron Dr, Boerne, TX 78006
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer section developing frost. Found gasket not compressed all the way on upper left side. Pressed gasket back down into place and compressed gasket all around to work into place. Advised customer to allow the gasket to settle for a week or two and to call back if still having further issues.

Near Cedar Park, San Antonio, TX 78249
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Determined issue was due to a faulty slide adapter harness. ; ordrng 1 W11170612 (harns-wire)

Near Turquoise Sky, San Antonio, TX 78261
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Replaced control and console. Preheated oven to 350 degrees and let it sit for 5 minutes. Unit is operating normally. Tested to complete. Unit is good to go.

Near Tulip Dam, San Antonio, TX 78253
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Found unit to have a bad diode, replaced and tested for completion."

Near Rio Oak Rd, Pipe Creek, TX 78063
Jim G.

Jim G.

ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Replaced grid cutter. Issue replaced.

Near Old Spring Branch Rd, Spring Branch, TX 78070
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HS1 Active door hinge is broken. Will need to replace hinge. ; ordrng 1 W10299224 (hinge-door)

Near Avenue A, San Antonio, TX 78215
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 Complaint is no cool In Fresh food. Freezer semi freezing and moisture buildup. Found door gasket on freezer door is torn and leaking air into unit. Airflow into fresh food section is blocked. Gasket is sealed onto door and liner. Removing gasket will cause liner to warp. Will need to replace door that comes with new gasket. ; ordrng 1 LW11041497 (dor-fip)

Near Gulf, San Antonio, TX 78202
Jim G.

Jim G.

WASHER WHIRLPOOL WTW5000DW2 Determined motor is out. Customer declined due to cost.

Near Quail Hill Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL ABB2224BRM01 Replaced control and programmed it. Issue resolved.

Near Rebecca Creek Rd, New Braunfels, TX 78133
Steven G.

Steven G.

WASHER WHIRLPOOL WFW6620HC0 "Checked washer found no power to unit, found customer has a bad wall outlet, checked washer everything is working normal"

Near Weeping Willow, Cibolo, TX 78108
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Spoke with customer about moving appointment to next week, she said the unit has been working all week so it was ok to move the date. ; schdld next appmnt for 4/9 THU !"

Near Bandera, TX 78003
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW0 "Issue stated: washer doesn’t start. Found dryer runs fine. Washer control power button was out of place, repositioned board. Unit good."

Near Cogburn Ave, San Antonio, TX 78249
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW2 "Issue stated by customer: washer making high pitched noise when stopping. Unable to recreate issue in diagnostic cycle. Put towels in and set unit to drain and spin. No noise. Ran unit with wet clothes and at end of cycle unit made the high pitched noise. Previously replaced splutch and gearcase. Ordering motor, suspension and gearcase once more to resolve issue.; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11283592 (motor-drve)"

Near Wiseman Blvd, San Antonio, TX 78251
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced rail mullion, control board, and led light module. Tested to complete."

Near Lakepark Dr, Lakehills, TX 78063
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB8959SBS "Found pump and motor bad on unit, replaced and tested to complete."

Near Co Rd 2651, Rio Medina, TX 78066
Steven G.

Steven G.

WASHER WHIRLPOOL WTW7300DW0 Checked washer found noisy in agitation and spin customer will need a new gear case customer to buy new washer.

Near Heavenly View, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Checked refrigerator found freezer light out not working, replaced light checked operation unit working normal again ; used 1 W10908166 (MODULE) from stock"

Near Winkler Trail, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 Installed switch and burner while installing switch found burn marks on right front and left rear switches. Checked for shorts in wire and damage no damfe or shorts ordered other 3 switches to correct issue rescheduling Tuesday ; ordrng 1 WP7403P238-60 (switch-inf RIGHT REAR) and 1 WP7403P239-60 (switch RIGHT FRONT) and 1 WPW10295048 (switch-inf)

Near Willow Top Dr, Schertz, TX 78154
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Issue stated by customer: refrigerator wouldn’t cool. Unit had been increasing in temperature intermittently. Unit was blowing at 27 degrees when I had arrived. Tested multiple unit components. Evap fan and motor were running good, thermistor checked good. Voltage tested good from wall. Was putting unit back together and noticed freezer coils started dripping with condensation. Defrost coil got hot up to 380 degrees and was burning water that dripped onto it. Informed customer it was eva. Customer said he’d call if they were to move forward with purchase."

Near Sprightly Ln, San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFG550S0HZ Customer complaint is that the front left burner will not light without lighting the other burners. Found orifice was clogged. Cleaned out orifice and unit is working as designed. Tested to complete. Unit is good to go.

Near Elounda, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KBSD602ESS00 "ESTIMATE ONLY! Unit leaking underneath left side. Found leak to be coming from inside the waterline/ wire harness bundle that is connected to the door. In order to repair issue unit will need freezer door assembly. Quoted 1313.18 for P&L plus tax, customer wants to think about it. Collected Sc. ; rqstng P&A on 1 W10800792 (dor-fip us)"

Near Westminster Ct, San Antonio, TX 78257
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "The freezer and refrigerator door weren’t sealing on the top right corner. Used a heat gun to expand the gasket, the appliance is sealing properly"

Near S Williams St, Placedo, TX 77977
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE515S0ES2 Unit oven not working. Verified unit has proper voltage going to it. Ohmed out the elements both testing good. Finding issue to be control not sending voltage to elements. Ordering control to resolve the issue. ; ordrng 1 W11122543 (cntrl-elec)

Near Talavera Ridge, San Antonio, TX 78257
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "F0E5 error code, cleared error code, calibrated and tested spin cycle on manual test, no banging, the appliance steady, ran an automatic test, completed with no issues or error codes. I had the customer put in 2 small blankets filled with water, ran a drain and spin cycle, the appliance completed with no issues, it’s spinning normal, no further issues"

Near Waterford Dr, Victoria, TX 77901
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE320M0ES2 Unit oven not heating. Finding issue to be faulty control not sending voltage to the elements. Ordering control to resolve the issue ; ordrng 1 W11122560 (cntrl-elec)

Near Worth Pkwy, San Antonio, TX 78257
Adam H.

Adam H.

OVEN KITCHENAID KEBS207BSS00 Customer complaint of ovens not reaching correct temperatures. Calibrated oven for customer by a factor of 20 in the top and 10° in the bottom. Also showed customer step-by-step instructions on how to calibrate unit for themselves if they feel like adjusting temperatures. Issue resolved

Near Pontchartrain Dr, Corpus Christi, TX 78413
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW "Issue stated: washer doesn’t power on. Dryer works, washer non responsive. Found bad control, ordering control+capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"

Near Cogburn Ave, San Antonio, TX 78249
John L.

John L.

DRYER AMANA NED4655EW1 "Installed components, ran unit twice. No sounds of vibration, issue resolved."

Near Topsail St, Corpus Christi, TX 78418
John L.

John L.

OVEN KITCHENAID KOCE507ESS09 "Helped with install, issue resolved"

Near W Deberry Ave, Aransas Pass, TX 78336
John L.

John L.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed all components to the door, issue has been resolved."

Near 12th St, Rockport, TX 78382
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "The customer installed a new wall outlet, installed parts ordered. When I went to calibrate, it wouldn’t. Tested the lid lock, it’s now not working properly. I had the part in my van as truck stock from job19082, part number W10810403. Installed part, the lid lock working properly, calibrated and performed a diagnostics test, completed with no issues or error codes"

Near Marr Rd, Victoria, TX 77905
Adam H.

Adam H.

OVEN KITCHENAID KOCE507ESS09 Install components tested unit issue resolved

Near W Deberry Ave, Aransas Pass, TX 78336
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW "Issue stated: error code, unknown error. Found unit displaying 6.6. Error. Not responding to any diagnostic tests. Voltage tests good from wall. Ordering control and capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"

Near Cogburn Ave, San Antonio, TX 78249
Adam H.

Adam H.

RANGE AMANA ACR4303MFB3 Installed component tested unit issue resolved

Near Brushwood Ln, Corpus Christi, TX 78415
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE234GBL0 Issue stated by customer: door hinge had made loud bang. Door would not close afterwards. Found hinge spring had slipped and dis located RT side door. Ordering hinge parts to resolve issue.; rqstng P&A on 2 8194001 (BALANCE)s and 2 WP8270020 (door spring)s and 1 WP8534854 (door hinge) and 1 WP8534854 (door hinge R) and 1 WPW10292152 (parts-misc) and 1 WPW10503548 (retainer)

Near Shavano Dr, Shavano Park, TX 78231
Adam H.

Adam H.

OVEN KITCHENAID KEBS207BSS00 Customer complaint of ovens not reaching correct temperatures. Calibrated oven for customer by a factor of 20 in the top and 10° in the bottom. Also showed customer step-by-step instructions on how to calibrate unit for themselves if they feel like adjusting temperatures. Issue resolved

Near Pontchartrain Dr, Corpus Christi, TX 78413
Richard G.

Richard G.

DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint is that the dishwasher stopped during the cycle and would have to be resumed. This has happened multiple times. Entered diagnostics and found no error codes. Ran automatic test and passed all steps. Started unit on normal cycle. Verified issue described by customer. Ordering control and latch.; ordrng 1 W11120155 (control-elect) and 1 WPW10653840 (door latch)

Near Sandy White, San Antonio, TX 78253
John L.

John L.

DRYER MAYTAG MEDX655DW1 "Installed belt, issue has been resolved."

Near Armstrong Rd, Aransas Pass, TX 78336
Uriah B.

Uriah B.

DRYER AMANA NED4655EW1 Exhaust pipe reduces immediately to 2” pvc. Cx needs to have exhaust pipe changed to 4”

Near Applewood St NE, Roanoke, VA 24019
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 "Checked all wire harness connections. Checked agitate, spin, valve, shifter. Reset, recalibrated and checked all operations. Used tie to secure drain.; used 1 WP8567668 (TIE) from stock"

Near 14th St SE, Roanoke, VA 24013
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Unit not making ice and ice build up underneath ice bin. Found issues to be faulty ice maker and air leak in ice door. Quoted 317.51 for P&L (90 labor) customer wants to proceed with repair. Ordering ice maker and ice door to resolve. Reference 70201 for Sc payment. ; ordrng 1 2198597 (icemaker assy) and 1 WP2180353 (door-chute)

Near Royal Mustang Cir, Boerne, TX 78015
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH54521HS2 "No power to light to the lamp holder, wires are in good condition. Ordered control and bulb, rescheduled customer; ordrng 1 8206232A (lamp 40 watt) and 1 W11182110 (cntrl-elec)"

Near FM 885 Rd, Runge, TX 78151
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "The appliance would shut off when it would go into spin. Error code F7E1, cleared error code and put into diagnostics, it shut down and unlock before the spin cycle completed or the basket come to a stop, everything is working normal on manual test, Including tachometer, went ahead and changed out the actuator from truck stock, still doing the same thing. Called and spoke with Bruce at whirlpool tech line, got disconnected, called back and spoke with Kathy SR 7727510429 at whirlpool tech line and explained all I’d done, she had me run an automatic test, the appliance shut down and unlocked before the spin cycle completed, said there could be something mechanically wrong with gearcase due to clothing caught up in the pulley and cam assembly, it’s not recognizing the basket is still spinning.; ordrng 1 W11035751 (gearcase)"

Near TX-239, Kenedy, TX 78119
Uriah B.

Uriah B.

STOVE KITCHENAID KFEG500EWH3 Replaced control and UI membrane. Checked operation.

Near Apple Rd, Boones Mill, VA 24065
Michael R.

Michael R.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "The appliance isn’t cooling, removed cover from the back to make sure the compressor was running, it started and stayed running condenser fan also working. tried diagnostics, wasn’t able to navigate it. Called and spoke with Kathy at whirlpool tech line, SR 7727515164 she had me plug the appliance into a kilowatt meter and then went to test 38 the compressor turned on, checked watts and it was at 80 watts, she said it was a sealed system issue, leak in the system, said it should be at 150 watts to operator properly, went ahead and compressor just in case.; ordrng 1 W11025999 (compressor)"

Near Albany St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Called and spoke with the customer, customer wasn’t home, rescheduled customer for the next day. ; schdld next appmnt for 4/3 FRI !"

Near Hencerling Rd, Goliad, TX 77963
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Needs light lens modules. Needs approval.; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near Archer Dr, Cave Spring, VA 24018

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