Near Wytheville, VA 24382
Uriah B.
Job Details: 12/17/2019
WASHER ROPER RTW4516FW2 Found excessive buildup in the bleach dispenser. Operations and harness connections ok. Reset unit. ; used 1 WP8567668 (TIE) from stock
Near Conway, AR 72034
Doug M.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected unit found dent in right refrigerator door,diagnosed to need door,unit is less than 30 days per DOP; ordrng 1 W11307249 (dor-fip)"
Near Little Rock, AR 72207
Doug M.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Inspected unit found icemaker over filling when calling for water,found reservoir frozen again,diagnosed unit to need icemaker,fill valve and damper control ; ordrng 1 4317943 (icemaker only) and 1 W11087463 (damper) and 1 WPW10279866 (valve-inlt)"
Near Conway, AR 72034
Doug M.
Job Details: 12/17/2019
WASHER MAYTAG MVWB765FW3 "Inspected for making noise during agitation,found loud knocking noise coming from gearcase,also found when pushin down on basket ,basket is bottoming out,diagnosed unit to need gearcase and suspension kit ; ordrng 1 W11130359 (suspension) and 1 W11393685 (GEARCASE)"
Near Conway, AR 72034
Doug M.
Job Details: 12/17/2019
DRYER WHIRLPOOL WED6620HW0 Not all parts shipped reschedule to the 24th; schdld next appmnt for 12/24 TUE 3-6
Near Conway, AR 72034
Doug M.
Job Details: 12/17/2019
DRYER WHIRLPOOL MDET236AYW "Inspected unit found drum not turning up to speed turning very slowly,found idler pulley sticking causing motor to get very hot and smell burnt,diagnosed to need drive motor and idler pulley,customer does not want to move forward with repair due age of unit"
Near Little Rock, AR 72210
Doug M.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Customer complaint is right door opening to fast,leveled unit so door doesn’t open as fast,tested unit operation checks ok"
Near Little Rock, AR 72212
Doug M.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found aviator bolt came loose due to defect,inspected agitator checked ok,installed new bolt,tested unit operation checks ok"
Near Little Rock, AR 72210
Doug M.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Customer complaint is right door opening to fast,leveled unit so door doesn’t open as fast,tested unit operation checks ok"
Near San Antonio, TX 78222
Steven G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found unit not cooling, found freon leaking at condenser coupler, removed coupler and wielded straight, vacuumed and charged unit everything checks ok at this time"
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FC3 "Replaced pump, console and control board. Ran diagnostics, no more errors. Ran service diagnostics and calibration. Fully functional. Job complete."
Near San Antonio, TX 78263
Steven G.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW4955HW1 "Checked washer ran diagnostics found off balance load fault and motor fault, found belt off of pulley reapplied and ran test found unit working properly"
Near Cibolo, TX 78108
Steven G.
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DW3 Checked washer found low fill at start up replaced bad water valve and checked operation unit is working properly now
Near San Antonio, TX 78228
L
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Austin call tech line. Sr 7726969318 said unit may be faulty. Ordering new valve Since . I notice no more water going through. After I hang up with tech line. Valve was replaced in second visit. water going through when put on. It stop working again. Might be a bad valve again. Ordering part; ordrng 1 W11095287 (valve)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/16/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated that the issue was that the unit will not dry clothes adequately. Customers exclusively using the time to cycle. I recommended that the customer use the sensor cycle to see if that improves the situation. The unit is heating and has adequate airflow to ensure proper drying. No further issues at this time. Yes to survey.
Near Universal City, TX 78148
Steven G.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW5620HW0 Checked washer found fault codes F8 E3 and F8 E1 ordered valves; ordrng 1 W11036928 (VALVE ) and 1 W11036930 (VALVE )
Near Garden Ridge, TX 78266
Steven G.
Job Details: 12/16/2019
ICEMAKER (STANDA SCOTSMAN SCN60GA-1SS Checked ice maker found drain stopped up cleaned found black residue in bin from bearing ordered and collected service call ; ordrng 1 13-0617-58 (o-ring) and 1 A39531-001 (nugget breaker assem)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/16/2019
WASHER WHIRLPOOL MVWB765FW3 Replaced broken wire harness to complete job. Ran through automatic test cycle and unit passed all functions. No further issues at this time.
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/16/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 customer stated that the issue is that she has to press buttons repeatedly in order to get the unit to function normally. Ran diagnostics and revealed error code F6E4. The unit needs a new user interface. ; ordrng 1 W11297728 (console)
Near San Antonio, TX 78257
Tommy B.
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 There was ice buildup on the evaporator cover which was removed using a steam gun. Replace the user interface and control along with the evaporator fan and the evaporator fan harness. Unit functioning normally at this time with no further issues.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/16/2019
MW-HOOD COMBO KITCHENAID KHHC2090SSS2 Whirlpool quoted for part. Will return with the control in order to fix the unit on Thursday.; ordrng 1 WPW10116267 (cntrl-elec)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/16/2019
MICROWAVE OVEN WHIRLPOOL WMH32519CS1 Customer unavailable during schedule time frame. Rescheduling the customer.; schdld next appmnt for 12/17 TUE !
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint is stained clothing and poor wash. Ran diagnostics and found no error codes. Manually tested function of washer, everything worked properly. Finding issue to be that customer was using too much detergent for load size. Instructed customer on proper detergent usage to resolve issue."
Near Boerne, TX 78006
Colton B.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW92HEFW0 "Issue was a noisy dispenser. Upon taking old dispenser out I found the arm to be improperly installed. Reinstalled dispenser motor arm, unit testing good. Observed correct operation multiple times. Did not need to install new dispenser."
Near San Antonio, TX 78228
Steven G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked refrigerator found compressor not working properly, replaced compressor vacuumed and charged unit. refrigerator checks ok at this time"
Near San Antonio, TX 78232
L
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Replace lower and top spray arms. Job complete
Near San Antonio, TX 78204
Sherman
Job Details: 12/16/2019
THIN-TWIN 24' LE WHIRLPOOL WET4124HW0 Upon arrival customer stated will fill for about 3 minutes and power off. When power pushed again will only drain. Checked power and water coming in to the unit. All tested good. Getting multiple errors. Ordered parts to resolve issues. Customer is gonna try to return. If she does. Will cancel appointment. ; ordrng 1 W11189137 (CONTROL ) and 1 W11371714 (LID LATCH)
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Ran dishwasher drain cycle due to customer complaint found drain pump not fully inserted causing machine to leak.ran cycle after fixing pump no leaks found . No error codes found. No further issues at this time. Job complete.
Near San Antonio, TX 78247
Jim G.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Could not confirm issue however I did notice slight burn marks. Determined issue due to rack use improperly however very little damage was apparent and easily corrected. Issue resolved. Rick SR# 7726638614
Near Live Oak, TX 78233
Devon F.
Job Details: 12/16/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC7AB01 Customer complaint was unit not heating properly used thermometer to test unit correctly unit is operating as designed.
Near San Antonio, TX 78242
Jesus C.
Job Details: 12/16/2019
WASHER MAYTAG MVWB965HC0 Complaint is washer leaving residue on clothing. Residue is from excessive detergent and fabric softener usage. No issues with washer. Performed customer instruct. Job complete.
Near Kerrville, TX 78028
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Unit not making ice. Checked all thermistors, all checked good. Checked ice makers both passed the test cycle with no errors, filled properly. Found an air leak in the ice door separator. Quoted 221.49 for P&L (130 labor)plus tax. Collected Sc. ; ordrng 1 W11189145 (door-ice)"
Near San Antonio, TX 78226
Jesus C.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW3 Customer complaint is that washer will not run. Tested washer. No error codes. No issues during testing. Unit is working properly. Performed customer instruct and went over proper use and care procedures. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/16/2019
OVEN ELECTRIC (D JENN-AIR JJW3830WS02 Last trip found faulty blowers. Replaced both blowers to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78006
Colton B.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 This ticket was made by mistake. Repair was completed Tuesday Dec. 10th.
Near San Antonio, TX 78253
Justin
Job Details: 12/16/2019
OVEN ELECTRIC (D KITCHENAID KODE300ESS04 Found the console to be the main fault with unit. Replaced and tested to complete. Unit is good to go.
Near San Antonio, TX 78251
Christian G.
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 "Issue stated by customer: water leaking from fridge. Customer states filter had leaked before and they called someone to look at unit prior to Appliance care had came out but never got issue resolve, customer stated “it just went away”. Found filter housing leaking to back of fridge and water tube to ice maker leaking water every time ice maker calls for water. Ice build up at bottom fridge allowing water to leaked out. Called tech line, spoke to Scott, confirmed water tube replacement was possible. Ordering parts.Customers floor was damaged upon initial installation of unit. Water leaked out of fridge and damaged base boards. Please see previous pics and new pics.; ordrng 1 67006325 (bracket- f) and 1 EDR4RXD1 (water filter) and 1 W10165840 (tube-water) and 1 W11395888 (BYPASS)"
Near San Antonio, TX 78245
Justin
Job Details: 12/16/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Replaced right side door hinge, unit is good to go."
Near San Antonio, TX 78254
Justin
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DC4 "Replaced clutch, and control board. Ran calibration and tested in diagnostics. Unit is still not working correctly, will go into test 17 and start spinning reverse then stop and start going into correct direction. Running rough, calling techline to assist. Chris is assisting, leaning towards slider if the gear case itself. ; ordrng 1 W10006483 (stator) and 1 W10447975 (slider) and 1 W10868473 (gearcase)"
Near San Antonio, TX 78221
Jesus C.
Job Details: 12/16/2019
WASHER MAYTAG MVWC200XW2 Customer has Lowe’s in home warranty. No dispatch from Lowe’s. Will need Lowe’s authorization to continue repairs.
Near San Antonio, TX 78220
Jesus C.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW72HEDW0 Installed new control. Tested washer. Drain pump will not power on. Good power to pump. Ordering new pump. ; rqstng P&A on 1 W10799065 (pump-water)
Near San Antonio, TX 78232
Ivan B.
Job Details: 12/16/2019
DRYER WHIRLPOOL WED6620HW0 "Ran diagnostics got no fault or error codes. Ran service test cycle each component tested properly and the unit showed passing. Ran the unit on normal cycle to see if the control or UI would behave erratically, but both operated in the correct manner. No further issues at this time."
Near San Antonio, TX 78255
Colton B.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Customer needs to reschedule. Stated that someone will call the office to set the date. Not scheduling a return date.; saved tckt
Near San Antonio, TX 78254
Christian G.
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DW3 "Issue stated by customer: washer making loud noise during spin cycle. Previous basket was seized onto tub. Replaced tub assembly, gearcase and washplate. Ran unit through calibration and verification cycle test. Unit test good."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Issue stated by customer! Ice bin frosting. Ordered gaskets. Gasket on door is different type of gasket that is not offered. Gasket was sealed on with insulation and different color. Ordering freezer door.; ordrng 1 LW11038922 (dor-fip)
Near San Antonio, TX 78209
Steven G.
Job Details: 12/16/2019
OVEN ELECTRIC (D JENN-AIR JJW2830DS03 Checked oven found bad sensor replaced checked operation unit working normal at this time.
Near San Antonio, TX 78247
Jim G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced evaporator toro. Issue resolved . FCC. Survey prepped. ; used 1 WP2315549 (EVAPORATOR MOTOR ) from stock
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint is that the icemaker doesn’t work. States it worked when it was first installed and stopped on Wednesday, icemaker was working this morning but stopped again.; ordrng 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/16/2019
ICEMAKER (STANDA WHIRLPOOL KUIS15NRXS0 Conducted both manual and automatic diagnostics. Everything was working fine except that during order 7 for compressor and condenser fan the evaporator was getting no cooling. I had called Tech-Line because the chart in the Tech Sheet did not include one of the buttons on the machine. He took me to the finish line by interpreting the pass/fail on each order. He determined that this would require a sealed system tech. After speaking with SG determined it is basically a rabbit hole for the customer that would end up costing to much and better to replace. Client has decided to replace.
Near San Antonio, TX 78247
Devon F.
Job Details: 12/16/2019
DRYER AMANA NED4655EW1 Customer complaint was unit door handle broke off replaced door handle unit is operating as designed.
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FW3 Noise during agitate. Noise coming from stator and rotor. Ordering new assembly. ; ordrng 1 W10817398 (clutch) and 1 W10897040 and 1 W10897050
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Upon arrival found small piece of ice blocking motor from turning. Removed. Ice in maker came out as designed. Ran forced harvest. No codes. Unit is functioning as designed.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Complaint is that the icemaker is not making ice and the on off lever is flimsy. On off lever was not seated in the icemaker, was detached. Fixed on off switch. Tested to complete. Unit is good to go."
Near San Antonio, TX 78256
Colton B.
Job Details: 12/16/2019
OVEN ELECTRIC (D KITCHEN AID KODE300ESS01 "Issue was an oven that was too cold. Replaced control panel to resolve issue. Top oven tested good, lower oven was still a bit cold but was able-to calibrate it. Collected P&L."
Near San Antonio, TX 78258
Jim G.
Job Details: 12/16/2019
RANGE WHIRLPOOL WEE745H0FS1 Determined faulty knobs and door hinges. Ordering part. Please feel free to add to my itinerary as soon as parts are available. For now appoint sent tentatively for next Wednesday morning. ; ordrng 4 W11117415 (knob)s and 1 WPW10440013 (hinge-door)
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 Tested microwave. Unit not heating. Found bad magnetron. Replaced mag. Tested unit. Good heat. No issues during testing. Job complete.
Near San Antonio, TX 78260
L
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue was light not turning on do to bad light holder. Replace light holder and light bulb. No other issues. Job complete
Near San Antonio, TX 78235
Jesus C.
Job Details: 12/16/2019
WASHER MAYTAG MHW5630HW0 UI not responding. Can’t get into service mode. Will order new UI and ACU. ; ordrng 1 W11294861 and 1 W11329040
Near San Antonio, TX 78240
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MFT2574DEM00 Last tech found faulty compressor per techline. Replaced compressor per techline to resolve the issue. Vacuumed unit and held. Charged unit and held. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind. Collected labor. ; used 1 WPW10143759 (DRIER-HV) from stock
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Complaint is of a loud buzzing noise coming from refrigerator. Checked compressor area, operating normally. Buzzing is coming from evaporator fan. Need new fan blade and evaporator shroud ; ordrng 1 67006424 (shroud evaporator) and 1 WP67006337 (blade- fan)"
Near San Antonio, TX 78252
Richard G.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 Customer cancelled appointment. Unit is good to go.
Near San Antonio, TX 78221
Jesus C.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8500DC5 Complaint is washer will not always finish large loads. Tested washer. No stored error codes. Ran diagnostics test. All functions are working properly. No further issues. Job complete.
Near San Antonio, TX 78259
L
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue unit realizing ice cubes by it self. Do to bad ice container. Replace ice container. No other issues
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Confirmed diagnosis of SS issue. Found freedom in the EVAP drip tray prior to replacing compressor. Ordering both evaporators to resolve issues. ; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)
Near Castroville, TX 78009
Richard G.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint is that the dishwasher doesn’t work. Ran unit through diagnostics and found no error codes. During testing, the dishwasher filled but not completely. During the wash cycle, the motor was making a loud humming noise, but was not pushing water through. Collected service call. Customer refuses to pay tax. Says she was not told about tax on the phone. Remaining balance is an estimate. Customer will contact us if she decides to go through with repairs.; ordrng 1 WPW10671941 (pump&motor)"
Near San Antonio, TX 78209
Steven G.
Job Details: 12/16/2019
OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Checked oven found bad sensor and control, replaced parts checked operation unit working normal at this time."
Near San Antonio, TX 78260
L
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue unit not making ice. Found bad water valve. No letting enough water through ; ordrng 1 W10179146 (water inlet valve)
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDTSS244GL0 Checked dishwasher found numbers flashing noticed door not closed properly . ran diagnostics found error code F5E1 door stuck open. Spoke to customer on use and care guide. Wrote down proper way to run dishwasher. No other issues found. Unit working as designed. Job complete
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/16/2019
ICEMAKER (STANDA KITCHENAID KUIS15NRXS0 Ran diagnostics and found that the water level sensor is not working. Everything else checked out. I ordered the part. dollars but I ran the credit card on the first unit (job # 65338. I also accidentally charged extra. So I will be collecting on this receipt; ordrng 1 2313643 (sensor water level)
Near San Antonio, TX 78239
Devon F.
Job Details: 12/16/2019
DRYER MAYTAG MEDB835DW4 "Customer complaint was unit sometimes won’t stop, replaced control board to resolve issue unit is operating as designed at this time."
Near San Antonio, TX 78258
Jim G.
Job Details: 12/16/2019
RANGE KITCHEN AID KDRP487MSS03 Replaced main control however the issue persists. I contacted techline and spoke to Scott SR# 7726642869Who informed me that the issue is most likely due to faulty UI. ; ordrng 2 8300203 (cntrl-oven)s
Near Converse, TX 78109
Devon F.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Reschedule wrong part.; schdld next appmnt for 12/20 FRI !
Near San Antonio, TX 78240
Jim G.
Job Details: 12/16/2019
REFRIGERATOR KITCHEN AID KBFN402ESS00 Rescheduled for next week. ; ordrng 1 Wp482338 (adhesive)
Near San Antonio, TX 78218
Jim G.
Job Details: 12/16/2019
RANGE MAYTAG MER6600FZ0 Replaced all parts. Issues resolved. Contacted techline to verify issues are addressed.
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Unit mullion bar became disconnected. Secured mullion to resolve issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
DISHWASHER JENN-AIR JDTSS243GX0 Customer had questions about deferent and usage of unit. Educated customer on proper soap usage and us of unit. Yes to survey and leave behind.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 "Installed lamp holder and lamp harness. When removing the lamp harness, one of the connections on the turntable motor came out with it. The turntable motor is now not functional. The bulb provided was broken when I opened the package. Need to order turntable motor and new bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10642989 (motor-turn)"
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/16/2019
DRYER SAMSUNG DV330AEBXAA03 Unit not heating. Found cause to be faulty element. Quoted 344.19 for P&L plus tax. Customer wants to proceed with repair. Ordering element to resolve the issue. Collected Sc. ; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY )
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/16/2019
DRYER MAYTAG MEDC465HW0 "Checked dryer, unit is working as designed. Customer complaint was dryer would run with door open but nearly closed. Explained to customer that if the door closes the switch the motor would run. Called tech line spoke to mark he also stated as dryer will run with the switch actuated. SR7726641310. No further issues with dryer no error job complete."
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE320M0ES2 "Checked range found element not staying on. Good voltage to element. Found cooktop warped not sitting properly attempted to resolve issue with no luck. Ordering new element, cooktop also ordering infinite switch just in case.; ordrng 1 W10275048 (elmnt-surf) and 1 W10380657 (cooktop) and 1 W10434452 (switch-inf)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/16/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Ran diagnostics and received error code F8E0: Upper cool fan speed and F6E4: UI to control state status. This unit will need a new Copernicus ACU set at a minimum and could need a new UI and possibly up to two blowers. I have ordered all parts and will return to vendor what is not needed.; ordrng 1 W11040197 (cntrl-elec) and 1 W11040198 (cntrl-elec) and 1 W11105007 (console) and 1 W11200129 (blower) and 1 W11200129 (blower)
Near San Antonio, TX 78253
Christian G.
Job Details: 12/16/2019
WASHER MAYTAG MVWB835DW4 Issue stated by customer: washer not washing properly. Ran unit through diagnostic cycle. Found F0E3 overload code. Advised homeowner on load sizes and detergent use. Ran unit through factory calibration. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Christian G.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW5620HW0 Issue stated by customer: washer leaking from dispenser drawer. Replaced dispenser drawer and housing. Unit test good. Informed customer of survey.
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher. Water to unit was cut off. Cut on and ran test cycle. Unit operating properly no further issues at this time. Yes to survey.
Near San Antonio, TX 78256
Colton B.
Job Details: 12/16/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Issue was that the screen on the UI went out. Replaced UI panel, unit testing good. Got panel from SSB.; used 1 W11351998 from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 12/16/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Replaced magnetron, exhaust fan, and thermostat. Tested to complete. Unit is good to good to. No email to add."
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW0 Checked washer found cam making loud noise. No error codes found during testing. Ordering new cam and actuator. ; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)
Near San Antonio, TX 78247
Devon F.
Job Details: 12/16/2019
OVEN ELECTRIC (D WHIRLPOOL GGG388LXS02 Customer complaint was unit not heating properly tech diagnose a bad control board cus refuse to pay will not proceed with ordering parts. Collected SC 113.66 card.
Near San Antonio, TX 78239
Ivan B.
Job Details: 12/16/2019
MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Interlock system engaging but not staying engaged. Ordered interlock harness. Customer prefers morning appt.; ordrng 1 W10720308 (INTERLOCK HARNESS)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 12/16/2019
WASHER MAYTAG MVWX655DW1 Checked washer found control board backed off not installed correctly. Reseated control. Ran diagnostics no error codes. No issues at this time. Advised customer of leak at drain pipe. Job complete.
Near San Antonio, TX 78251
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WZF34X16DW04 "Unit not freezing properly. Checked pressure high side around 50 psi and low side in a vacuum indicates leak. Ran nitrogen pressure test, checked for leaks where visible, couldn’t find any leak. Called techline spoke with Andy. He asked what had been done and explained everything to him. He then deemed unit unrepairable. Read disclaimer to me. Sr 7726645981"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/16/2019
DRYER AMANA NED4655EW1 Customer complaint was unit door handle broke off replaced door handle unit is operating as designed.
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Techline stated sealed system issue. Found leak in EVAP yesterday. Replaced all parts to resolve the issue. Needed truck stock drier due to the one that came with compressor was leaking. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock
Near Corpus Christi, TX 78414
Adam
Job Details: 12/16/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed rocker switch issue resolved.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 12/16/2019
DRYER WHIRLPOOL MDE2400AYW Checked dryer found burnt out thermostats and burnt element. Ordering thermostat and element. Element is discontinued advised customer to call extended warranty for further processing with element. ; ordrng 1 34001073 (HEATING ELEMENT) and 1 35001021 (thermostat) and 1 35001022 (thermostat)
Near Victoria, TX 77904
Michael
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ1 "Installed parts ordered, the ice maker is rotating and calling for water, appliance is working normal"
Near Odem, TX 78370
John L.
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW5000DW2 "Components ordered not the issue, issue is with control board. Washer machine Control board is infested with roaches, this has caused the control panel to fail. Replacing this only result in another failure as home is infested with roaches Took photos of control board infestation with SD mobile to document findings. Called partner team to document findings, service number 7726568131"
Near Corpus Christi, TX 78410
John L.
Job Details: 12/16/2019
DRYER AMANA NED4655EW1 "Inspected unit, issue with cut off. Replaced, issue resolved; used 1 3977393 (THERM CUT OFF) from stock"
Near Port Aransas, TX 78373
John L.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed component, issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, issue resolved."