Near San Antonio, TX 78230
L
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue was freezer is cold and fridge is not cool enough. Replace evap bio defroster. And air baffle.costumer said Unit was already working good when I got there from last visit. No other issues job complete
Near Comfort, TX 78013
Sherman
Job Details: 12/23/2019
WASHER MAYTAG MVWB755DW0 Upon arrival ran diagnostics on unit. Water valve was bad. Replaced water valve. Unit is functioning as designed. Advised customer to replace hoses and make sure screens are present. Yes to survey and leave behind. No further issues at this time. Collected 346.40 sc parts labor +tax. ; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78230
L
Job Details: 12/23/2019
DRYER SAMSUNG DV448AGW/XAA Issue is dryer keep turning off.. part dc31/00055d.. called Samsung’s techline sr 7003522148 said the motor it’s bad since it shouldn’t be turning off during time dry. To order part dc31/00055d (motor) it’s a 2 man job since dryer will need to be bring down from a higher step. Service fee collected. ; ordrng 1 dc31/00055d
Near San Antonio, TX 78254
Christian G.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Issue stated by customer: upper 3rd rack is getting stuck when trying to roll in or out of track. Tried greasing wheels to assist in smooth roll, but no good. Ordering tracks and rack to resolve issue.; ordrng 2 W10309090 (screw)s and 1 W10913628 (track LH) and 1 W10914507 (track RH) and 1 W11027154 (dishrack)"
Near Universal City, TX 78148
Devon F.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Customer complaint was unit would get error codes F8E1 replaced both inlet valves and instructed cus on how to use unit. Unit is operating as designed.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/23/2019
MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 Replaced turntable motor and bulb. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue stated by customer: dishwasher control panel cracked during install. Please see pics, ordering parts.; ordrng 1 W11192369 (console)"
Near Schertz, TX 78154
Devon F.
Job Details: 12/23/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit display was unresponsive. Tech verified unresponsive display. Ordering new display to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)
Near Schertz, TX 78154
Devon F.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint was unit would have bad odor and water and bottom of unit, tech noticed installation was installed improperly the drain hose is coming in from the top of the sink cabinet with allows water to come back into unit instructed cus to get someone to reinstall it correctly from the bottom of cabinet."
Near San Antonio, TX 78245
Richard G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Further checking found the evaporator fan and shroud to be fine. There is nothing wrong with this unit. It just has a powerful fan that vibrates the aluminum covering at times.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/23/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: UI displaying properly. Ordering console.; ordrng 1 W11351998 (CONSOLE )
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/23/2019
ICEMAKER (STANDA KITCHENAID KUIS15NRXS0 Replaced the water level sensor and ran a automatic as well as manual diagnostics. It was still showing the reservoir empty when it was full. The resistance was not within specs on the old sensor and there was corrosion on the wiring harness. It seems to be operating as designed though. I told the client to give us a call if it is not producing ice within 24 hours. If the wiring harness needs to be replaced the part is at Marcone. I informed the client that this might be needed in the future. Job complete.
Near Stockdale, TX 78160
S. L.
Job Details: 12/23/2019
WASHER MAYTAG MVWB965HW0 Removed top replaced led light assembly reassembled tested all operations normal advised of survey and paper.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Leon SR# 7726628573 determined the issue is due to faulty icemaker as the the ice water fill valve is working properly.; ordrng 1 W10882923 (icemaker)
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The part number for one in refrigerator is w11184505. The one that is replacing it is w11371382. The wire harness will not match new one. Called my marcone. Spoke to Kevin. He’s gonna call Whirlpool Monday and get back with solution. Customer is very upset. Has company coming in for Christmas. ; O-emld tckt
Near San Antonio, TX 78250
Tommy B.
Job Details: 12/23/2019
DRYER MAYTAG MEDB835DW4 Could not complete the repair due to not having part. Rescheduling for the customer after reaching out to parts team. ; schdld next appmnt for 12/23 MON !
Near Kerrville, TX 78028
Sherman
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced gasket. No further issues at this time.
Near San Antonio, TX 78220
Jesus C.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW72HEDW0 Installed new drain pump. Ran washer. Good drain. Ran test cycle. No further issues. Tested to complete.
Near San Antonio, TX 78258
Jesus C.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new UI. Ran diagnostics. No issues during testing. No error codes. Unit is working properly. Tested to complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer states that the new icemaker did not work after I left previously. Need to order new icemaker, valve and harness.; ordrng 1 W10884720 (harns-wire) and 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78215
Jesus C.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Tested washer. F8E1 error code. Found cold water valve not turning on. Wiring to valve was not secured. Tightened connector. Valve turns on. No further issues. Tested to complete.
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit has longer than normal cooking times. States that items are not getting to temp. Used thermal coupler to test temperature during 350° bake cycle. Rope temp was 362.7 at top and 337.7 at bottom. Top 352.6 bottom 329. Ordering sensor and control to resolve issues.
Near San Antonio, TX 78213
L
Job Details: 12/23/2019
WASHER AMANA NTW4605EW0 "Issue is washer ,asking weird noise. Replace motor and can assembly. And actuator. Ran diagnostics no other issues unit now working as design."
Near Converse, TX 78109
S. L.
Job Details: 12/23/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HW3 "Found light relay on control stuck on ordering new control and light socket since socket is melted rescheduling December 27; ordrng 1 W10210871 (holder,lamp) and 1 W10849829 (cntrl-elec)"
Near Kerrville, TX 78028
Sherman
Job Details: 12/23/2019
WASHER MAYTAG MVWX655DW1 Replaced console. Unit is functioning as designed. No further issues at this time.
Near Converse, TX 78109
Devon F.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTM404EBS3 Customer complaint was unit has a scratch on it from last visit ordering new door to resolve issue.; ordrng 1 W10901498 (panel)
Near San Antonio, TX 78261
L
Job Details: 12/23/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Issue is unit keep turning off after 5 sec of turning it on. Ordering new board and magnetron ; ordrng 1 W10754299 (magnetron) and 1 W11173819 (panl-cntrl)
Near San Antonio, TX 78209
Jim G.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 I contacted techline and spoke to Ian SR# 7726707684Who helped me rule out any mechanical issues. The shocks are not in fact faulty. There was an F0E5 error which indicates an off balance load. Ran a quick load in person to see real world performance. No errors (off balance errors). Educated customer on how to adjust spin for smaller loads or larger loads.
Near Adkins, TX 78101
S. L.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5090JW0 "Found unit would not start, found unit in Demo mode researched found training pointer W11396914 followed steps ran full service cycle all operations normal. Advised of survey and paper."
Near San Antonio, TX 78260
L
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue is dishwasher not dispensing enough water to clean dishes. Replace pump motor. Ran diagnostics no issues. Ran a quick cycle. No issues. Educated costumer about unit not drying plastics. Job complete
Near Converse, TX 78109
S. L.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Removed old panel re gummed evaporator shield since previous tech had removed sealer gum. Installed panel all operations normal.
Near San Antonio, TX 78254
Richard G.
Job Details: 12/23/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Customer complaint is that there is a gas leak in his cooktop. Customer has had the gas company check and says there are multiple areas leaking gas. Found leaks in the regulator as well as the manifold. Ordering both.; ordrng 1 W10594395 (manifold) and 1 W11087445 (regulator)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint is that the refrigerator is leaking from the freezer area. Found drain hose to be clogged.ordering drain tube.; ordrng 1 WPW10153550 (extension)
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The control board does not match up to wire harness. Same as job before. Customer is very upset about it. ; saved tckt
Near San Antonio, TX 78259
Devon F.
Job Details: 12/23/2019
RANGE WHIRLPOOL MES8880DS0 Customer complaint was unit would get error code for fan blower speed replaced blower fan to resolve issue unit operating as designed.
Near San Antonio, TX 78254
Richard G.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is that the dishes are not drying. Ran unit through diagnostics. No errors. Automatic test passed. Heating element is working and unit is operating normally. Customer is not using rinseaid. Went over “why won’t the dishes dry in my dishwasher “ handout with customer and spoke to her about using rinseaid to assist the drying process. Unit is good to go. Spoke with customer about survey. Called techline to document. Spoke with Liam. File# 7726705022
Near San Antonio, TX 78261
L
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Issue door are not level. Try to get them even by raising units feet. It doesn’t get to be as even but good really close. Told costumer that’s as much I can get it level. Try to call tech line and waited 15 min but no answer.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG975H0HZ0 Made adjustment on range. Fully operational. Job complete.
Near Victoria, TX 77901
Michael
Job Details: 12/23/2019
MICROWAVE AMANA AMV2307PFW2 "The microwave was making a clicking noise in the keypad are, took the display off and checked connections, all good. Installed the new interlock and put the display back in place and plugged appliance in, no power, checked the breaker and the breaker had blown, reset the breaker,still no power, installed a new fuse , still no power, replaced all the switches, still no power, the outlet is good,ordered parts to resolve issue ; ordrng 1 W10138793 (fuse) and 1 W10849846 (cntrl-elec) and 1 W10890779 (panl-cntrl)"
Near San Antonio, TX 78261
L
Job Details: 12/23/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue is unit is leaking. Found no water leaking. Look under unit no water. Check evap drain no water. check inside unit no water leaking And check water valves also. Didn’t find water marks on water sheet left from last visit. Unit is working as design.
Near Robstown, TX 78380
John L.
Job Details: 12/23/2019
WASHER AMANA NTW4516FW3 "Inspected unit, received F8E1 long fill error. Checked valves, slow to dispense water on cold side. Found issue with sediment clogging up cold valve will need to replace to resolve. Explained findings to customer.; ordrng 1 W11101906 (valve)"
Near Converse, TX 78109
Devon F.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint was unit dispenser wouldn’t close replaced dispenser to resolve issue unit operating as designed.
Near San Antonio, TX 78247
Devon F.
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW3 Customer complaint was unit would not drain replaced drain pump to resolve issue unit operating as designed.
Near Robstown, TX 78380
John L.
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW5000DW "Inspected unit, attempted to run test on unit did not respond. Issue with control, replace board to resolve.; ordrng 1 W10916478 (cntrl-elec)"
Near Cibolo, TX 78108
S. L.
Job Details: 12/23/2019
RANGE WHIRLPOOL WCE77US0HS01 Replaced LF switch and burner and as well as warming zone element tested all operations normal advised of survey and paper.
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Inspection of unit shows no error codes. But there is a large amount of frost in the back of the freezer compartment which is restricting airflow into the fridge. Replace harness wire and evaporator motor to resolve issue; ordrng 1 2315549 (motor evaporator) and 1 W10242409 (harns-wire)
Near Bloomington, TX 77951
Michael
Job Details: 12/23/2019
RANGE SAMSUNG NX58H5600SS "I didn’t have the parts for this job, reschedule customer and reordered the parts.; rqstng P&A on 1 DE92-02588J (PCB ASSEMBLY) and 1 DG-6400473A (KNOB) and 1 DG34-00027B (MEMBRANE)"
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/23/2019
WASHER MAYTAG MVWB765FW3 "Installed new stator, rotor, and clutch. Ran calibration. Ran diagnostics test. No unusual noises during testing. No further issues. Job complete."
Near Odem, TX 78370
John L.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed components, issue with lights remain. After further inspection found issue with produce door and control unit. Water had made its way into the board and corroded wiring and board. Will need to replace to resolve.; ordrng 1 W10563326 (cover) and 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"
Near Corpus Christi, TX 78415
Adam
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspection of unit shows error code for f4 e3 I believe this is a secondary issue caused by no water entering unit. Replace fill valve assembly and pump motor to resolve issue; ordrng 1 W10327250 (fill valve assy) and 1 W10917110 (pump&motor)
Near San Antonio, TX 78232
L
Job Details: 12/23/2019
DISHWASHER KITCHEN AID KDFE104HPS0 Issue was dishwasher not dissolving the soap. Do to bad pump motor. Replace pump motor. Ran diagnostics no error codes. Ran a quick cycle. No other issues unit working as design. Job complete
Near San Antonio, TX 78253
Christian G.
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW4 "Issue stated by customer: washer making loud noise during cycles. Unit not responding to service verification cycle test. Left lid locked after exiting service diagnostics. Installed gearcase, control, clutch and washplate. Ran unit through diagnostic test. Unit passed through all cycles in service verification cycle. Unit tested good. Informed customer of survey."
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has come loose from gearcase post. Replace screw wash play an agitator to resolve issue. Job will require authorization.; rqstng P&A on 1 W10003790 (screw) and 1 W10680217 (washplate) and 1 W10680218 (agitator)
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
REFRIGERATOR MAYTAG MRT118FFFZ05 Inspection of unit shows temperatures not staying consistent and not reaching desired temperatures. No ice buildup and air circulating correctly unit is getting proper voltage. Believe there is a leak in the compressor or line for compressor. Replace compressor and control to resolve issue. Job will require a sealed system technician; ordrng 1 W11135151 (COMPOSER ) and 1 W11207398 (CONTROL )
Near San Antonio, TX 78253
Christian G.
Job Details: 12/23/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Issue stated by customer: single oven unit operating as a double oven. Wrong model# was input. Switched to correct model#, unit test good."
Near Corpus Christi, TX 78412
Adam
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows customer used bad power cord and mounted incorrectly causing terminal block to fry. Replace terminal terminal block and screws to resolve issue.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)
Near Port Aransas, TX 78373
John L.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW6620HW0 "Inspected unit, unit getting voltage but not powering on. Replace control panel to resolve.; ordrng 1 W11219530 (filter) and 1 W11294803 (cntrl-elec) and 1 W11329045 (cntrl-elec)"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/23/2019
DRYER WHIRLPOOL WED5000DW2 Inspection of unit shows timer will not advance on its own. Unit is getting correct voltage replaced timer to resolve; ordrng 1 W10185992 (timer)
Near Corpus Christi, TX 78414
Adam
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 7985 gate code. Inspection of unit shows large deformity in left hand door where rocker switch would strike. Informed customer only way to fix issue would be to replace the entire door and there is a 12 week plus wait time for that specific parts. Customer understands and has left open a return date for installation until part is in hand. I did tape down the switch so the customer can continue using ice and water dispensers. I did make sure customer was OK with this short term solution. There is a little bit of a language barrier household is Spanish-speaking only per customer is OK with the situation for now; ordrng 1 W10847848 (switch) and 1 W11256280 (dor-fip)
Near San Antonio, TX 78245
Richard G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Further checking found the evaporator fan and shroud to be fine. There is nothing wrong with this unit. It just has a powerful fan that vibrates the aluminum covering at times.
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit has longer than normal cooking times. States that items are not getting to temp. Used thermal coupler to test temperature during 350° bake cycle. Rope temp was 362.7 at top and 337.7 at bottom. Top 352.6 bottom 329. Ordering sensor and control to resolve issues.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW6620HC0 Customer complaint was unit would leak from bottom took top panel off and put unit in diagnostic mode no error codes put unit on normal wash and watched under unit for leaks no leaks found. Instructed customer to record next time it leaks to show tech. At this time unit is operating as designed.
Near Victoria, TX 77904
Michael
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW4816FW2 "Error codes F8E1, F7E6, cleared error codes and checked the inlet valve, low water pressure on the cold side. The the water valve off and removed the hose from the inlet valve, the screen was clogged with hose fibers, clean out the screen and put hose back in place and turned water valve on, tested cold side of inlet valve, has good water pressure now. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 12/23/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."
Near Hollins, VA 24019
Chris S.
Job Details: 12/23/2019
RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/23/2019
WASHER MAYTAG MVWC416FW1 W10832724. MotorW11162436. ControlW10913953 actuatorNeed authorization from Lowe’s to pre order the parts listed. ; rqstng P&A on 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11162436 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW4 Arrived at customers location customer states retailer has already picked up the unit and replaced it. Issue resolved bill accordingly
Near Vinton, VA 24179
Chris S.
Job Details: 12/23/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 The diverted valve is running constantly causing the cycle to not continue to the wash. ; ordrng 1 W11087376 (pump&motor)
Near Radford, VA 24141
Uriah B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT720PADM2 WPW10671941 pump and motor Control W11413274. ; ordrng 1 W11413274 (CONTROL) and 1 WPW10671941 (pump&motor)
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL LER7646EQ0 WP694089. Blower wheel. 31.73279827. Motor. 4392065. Repair kit. May not need blower wheel. And may be able to use old pulley. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)
Near Corpus Christi, TX 78412
Adam
Job Details: 12/23/2019
RANGE AMANA AER6303MFS1 Install components tested unit issue resolved.
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/23/2019
RANGE JENN-AIR JES9900BAS I installed the switch and found the sensor on the burner isn’t working. Will order and replace the element. Customer will pay the total at next visit. ; ordrng 1 W10823722 (elmnt-surf)
Near Radford, VA 24141
Uriah B.
Job Details: 12/23/2019
OVEN WHIRLPOOL MER6769BAW W10201551. Upper broil element; ordrng 1 W10201551 (elmnt-brol)
Near Radford, VA 24141
Chris S.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWX655DW1 The suspension is still strong. I adjusted the level and checked operation. All operations check ok. I instructed customer on loading techniques.
Near Little Rock, AR 72223
Doug M.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED6620HC1 "Inspected unit for starting issues, performed service diagnostics found f6e1 error code communication loss between acu and him,hmi has already been replaced,diagnosed to need acu; ordrng 1 W11388022 (ELEC CNTRL )"
Near Salem, VA 24153
Chris S.
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8040DW4 I installed the console and checked operation. All operations check ok.
Near Little Rock, AR 72205
Doug M.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWX655DW1 "Inspected unit for unbalance and lid latch issue,performed service diagnostics found f5e3 error code lid unlock fault found lid not seating to top properly due to being warp right side corner not flush,found basket not center on unit causing unbalanced issue,centered basket diagnosed to need lid; ordrng 1 W11117421 (lid)"
Near Roanoke, VA 24015
Chris S.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFE320M0EW2 I installed the control wire harness and terminal block. Checked operation. All operations check ok.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/23/2019
DRYER MAYTAG MEDB765FW0 I found no error codes. The dryer heated as expected I instructed customer on the sensor dry settings. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 12/23/2019
WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED6620HC0 Found no operation at control. Power to unit was 100 on each leg and about 210 between the two. Checked fuses and checked ok. Operation came back.
Near Draper, VA 24324
Uriah B.
Job Details: 12/23/2019
WASHER MAYTAG MVWC465HW2 Replaced control board. Ran calibration and auto test. Informed cx of low water to cold side of machine. May need plumber out to look at pressure to the washer.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWB765FW3 Cx water heater leaking near the washing machine.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump and motor and heating element. Ran auto test. All checks ok at this time.
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL LER7646EQ0 "Replaced motor, pulley, and blower wheel. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/23/2019
OVEN WHIRLPOOL RBS245PRS04 Wp979243. Replaced cutoff. All checks ok now. ; used 1 Wp979243 (CUTOFF) from stock
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL KMCS1016GSS "Inspected unit for door not opening properly due to slide mechanism sticking,could not find parts list,called partner team this unit is 1year warranty exchange only,file #7726704923"
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts per tech line 7726671913,due to unit not cooling properly to make ice,tested unit operation checks ok"
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Last visit found faulty detergent dispenser. Replaced with new dispenser to resolve issue. Unit tested good now. Yes to survey.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/20/2019
OVEN ELECTRIC (D JENN-AIR W132W "Customer complaint was unit would not bake, tested heater element, wires, cutoff and the outlet all passed. Tested boiler element it works fine diagnose a bad board, board is discontinued. Collected SC + travel 124.49 card."
Near San Antonio, TX 78235
Jesus C.
Job Details: 12/20/2019
WASHER MAYTAG MHW5630HW0 Installed new UI. Washer going into diagnostics. Ran diagnostics testing. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78222
Steven G.
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD4815EW2 "Checked dryer found rumbling sound while running, went over unit nothing seems bad, replaced roller kit dryer running normal at this time customer to use dryer and call if any problems ; used 1 4392065 (REPAIR-DRYER) from stock"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/20/2019
RANGE KITCHENAID KSEG700ESS3 Replace both rail bases. Was able to level range completely. Customer was satisfied with level. Job complete.
Near San Antonio, TX 78260
L
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue was units UI turning on wrong oven. Replace UI. Make sure it was turning on the right oven. Turn oven for 10 min to 350 no issues. Unit working as design. Job complete.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/20/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 "Customer complaint was unit would not light, removed and reinstalled orifice to where all burner work unit is operating as designed."
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last visit found the need to swap out control and user interface due to mismatch. Unit tested good now with no further issues. Yes to survey.
Near Kendalia, TX 78027
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/20/2019
MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer provided closing documents for December 17 2019. Found scratch in paint on cabinet on left of oven took pictures advise customer this was pre existing removed door replaced vent tested all operations normal. Customer declined email.