Near Conway, AR 72034
Doug M.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Inspected unit found multiple issues with unit,found unit not defrosting,unit would perform service diagnostics for any testing,also found water overflowing from icemaker when filling,diagnosed to need icemaker,main control,fill valve and icemaker; ordrng 1 W11196400 (cntrl-elec) and 1 WPW10179146 (valve-inlt)"
Near Little Rock, AR 72205
Colton B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Issue is a bad light bulb in freezer. Ordering new one to resolve issue. Part is PSP. Collected cost of part. ; ordrng 1 WPW10515057 (LIGHT )
Near Conway, AR 72034
Colton B.
Job Details: 05/05/2020
DRYER MAYTAG MEDB835DC4 Issue is that dryer is not heating. Found OL reading on the thermistor. Did not have part on van. Ordering and returning. ; ordrng 1 WP8577274 (THERMISTOR )
Near Little Rock, AR 72207
Colton B.
Job Details: 05/05/2020
ICEMAKER KITCHENAID KUIX305ESS1 "Issue is no ice production. Went through diagnostics, all components seem to be working proper. Issue believed to be that unit is low on refrigerant. No frost pattern on evaporator after 5 minutes. Evaporator thermistor checked good in diagnostics. Quoted customer for recharge and labor."
Near Little Rock, AR 72212
Colton B.
Job Details: 05/05/2020
RANGE JENN-AIR JES1750ES0 "Issue is that oven will not preheat. Replaced controller board, did not resolve issue. Checked continuity on oven sensor, readings were in line with what they should’ve been. Finding issue to be a bad bake element. Ordering and returning. ; ordrng 1 W10779716 (BAKE ELEMENT )"
Near Conway, AR 72034
Doug M.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Replaced compressor due to unit not cooling, tested unit operation checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 05/05/2020
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not starting,found when pushing start button motor humming,tested incoming voltage checked ok,removed drum,held push to start button until motor started,tested incoming voltage under load found l1 to neutral would drop to 35 v,l2 to neutral would ramp up to 208v,called tech line,tech said this a voltage issue from house per #7727741669 file number,customer to call an electrician"
Near Little Rock, AR 72223
Colton B.
Job Details: 05/05/2020
ICEMAKER KITCHENAID KUIX505ESS2 Issue was that unit would drop power. Replaced drain pump to resolve issue. Unit tested good.
Near San Antonio, TX 78245
Justin
Job Details: 05/01/2020
ICEMAKER (STANDA KITCHENAID UADA15IMS00B "Turned unit on, ice maker called for water. Will have customer monitor to see if it makes ice."
Near San Antonio, TX 78245
Justin
Job Details: 05/01/2020
DRYER MAYTAG MEDB725BW0 "Checked on unit, customer had her son fix it. She showed me the part he replaced WP8544742 unit is good to go"
Near San Antonio, TX 78224
Jesus C.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Tested dishwasher. No water to tub. Found wiring to water valve was damaged. Fixed wiring. Water valve is on. Good water to tub. No further issues. Tested to complete.
Near San Antonio, TX 78214
Jesus C.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Installed new start relay. Tested unit. Compressor turns on. Compressor is staying on. Full frost pattern on evap. No further issues. Job complete.
Near San Antonio, TX 78219
Jesus C.
Job Details: 05/01/2020
FREEZER WHIRLPOOL WZF34X18DW02 Installed new thermistor. Tested unit. Unit is cooling. Having intermittent issues turning cooling off and on from control box. Unit is cooling properly. Advised customer of issue with control not related to defrost isssue. Customer is going to decide whether to replace control box or not at a later date. No further issues with the unit. Collected payment for parts and labor. Job complete.
Near San Antonio, TX 78254
Justin
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced damaged diffuser, tested to complete."
Near San Antonio, TX 78254
Christian G.
Job Details: 05/01/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Unit being replaced.
Near Boerne, TX 78006
Douglas H.
Job Details: 05/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Last trip found faulty compressor, 3 way valve and EVAP fan. Replaced all parts to resolve the issues. Unit performing as designed now. No further issues at this point. SS parts and labor covered per Sb web. Collect part cost for EVAP fan."
Near San Antonio, TX 78228
Jesus C.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived at home. Customer states he has a warranty with Best Buy. No extended warranty dispatch. Advised customer that we cannot service unit unless a dispatch is provided from warranty company. Customer is going to contact Best Buy. Complete.
Near San Antonio, TX 78259
Jim G.
Job Details: 05/01/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced console. Issue resolved.
Near Cibolo, TX 78108
Steven G.
Job Details: 05/01/2020
DRYER MAYTAG MEDB835DW4 "Checked dryer found door latch broken, replaced door latch checked operation unit working properly now"
Near San Antonio, TX 78245
Justin
Job Details: 05/01/2020
ICEMAKER (STANDA UNKNOWN U-ADA15IMS-00B "Found unit iced over, compressor is running hot. Unit wasn’t running upon arrival, felt the bottom panel which was super hot to the touch. Spoke with SG and suggested I get a thermostat for unit, will order ice maker as well. 80-54372-00 part number for ice maker. Cannot find thermistor for unit. ; ordrng 1 80-54372-00 (ICE MAKER )"
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced control board on washer ran diagnostics no issues. Unit is working as designed.no error codes found during testing or operation.Job complete
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced power cord due to tear on main cord. After replacement unit began working as designed. No issues no error codes found. Tested to complete.
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 05/01/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced ice maker on refrigerator ice maker working as designed. No error codes found during testing or operation of ice maker or refrigerator. Job complete.
Near Boerne, TX 78015
Douglas H.
Job Details: 05/01/2020
WASHER WHIRLPOOL WFW9150WW01 "Calling techline due to UI not lighting up. Spoke with Leon, he stated based on what’s going on that it’s likely that the UI and main control are faulty brand new. Re ordering UI and electronic control to resolve the issue. 7727714828 Spoke with AE about this. She is going to attempt to get the parts expedited again. ; ordrng 1 WPW10325312 (CONSOLE ) and 1 WPW10525369 (CONTROL)"
Near Boerne, TX 78006
Douglas H.
Job Details: 05/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Unit no power. Checked for voltage at plug no voltage. Checked breaker found breaker was tripped. Likely tripped due to the storm 2 days ago. Advised customer if breaker continues to Trip to have some one check it. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78253
Justin
Job Details: 05/01/2020
RANGE WHIRLPOOL WFC150M0EW3 Need part wp3148953 for back right burner. ; schdld next appmnt for 5/4 MON !
Near San Antonio, TX 78255
Douglas H.
Job Details: 05/01/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Last trip found faulty compressor and bin thermistor. Replaced both resolve the issue. Unit began functioning immediately. No further issues at this point. Yes to survey and leave behind
Near Floresville, TX 78114
S. L.
Job Details: 05/01/2020
DRYER MAYTAG MEDC215EW1 Found broken timer assembly replaced timer tested all operations normal.
Near San Antonio, TX 78257
Christian G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Manager stated she told csr were not doing any repairs unless they are essential.; saved tckt
Near San Antonio, TX 78228
Jesus C.
Job Details: 05/01/2020
DRYER MAYTAG MEDB765FW0 Tested dryer. Noise during drum spin. Found bad pulley on motor. Replaced pulley and belt. Noise is gone. No further issues. Tested to complete. ; used 1 4392065 (REPAIR-DRYER) from stock
Near Schertz, TX 78154
Steven G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found freezer door not sitting flush, adjusted door hinge checked operation unit is sealing properly now"
Near Schertz, TX 78154
Steven G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Checked refrigerator found food freezing in refrigerator section and sweating on freezer gasket, ordered damper and will add silicone to freezer ; ordrng 1 W10196393 (damper control assy)"
Near San Antonio, TX 78209
Steven G.
Job Details: 05/01/2020
DISHWASHER KITCHENAID KUDS01IJBS1 "Checked dishwasher found control not responding, unit will need pump and motor and control, control is no longer available, customer will buy new unit"
Near San Antonio, TX 78232
Steven G.
Job Details: 05/01/2020
BEVERAGE CENTER JENN-AIR JUBFR242HL00 "Checked refrigerator found unit has leak in condenser line unit is not repairable, Talked to Whirlpool tech line SR7727699333 unit will be changed out."
Near San Antonio, TX 78261
Jim G.
Job Details: 05/01/2020
RANGE KITCHENAID KDRS483VSS03 Steve SR# 7727408019Parts complaint needed for part WPW10298120Membrane and main control were ruled out as an issue however the UI control is still being sent programmed improperly. We will have to inquire as to how the part should function with Marcone and if necessary WP. ; saved tckt
Near San Antonio, TX 78208
Ezequiel V.
Job Details: 05/01/2020
DRYER MAYTAG MEDX655DW1 "Checked dryer found good heat coming from unit, met average temperatures, from exhaust and inside the drum. Possible issue with long dry times is vent at wall to outside. Job complete."
Near Floresville, TX 78114
S. L.
Job Details: 05/01/2020
ICEMAKER (STANDA KITCHENAID KUIC18NNXS2 Found open evaporator thermistor and unit needs cleaning cleaned condenser advised customer to get cleaner and run cycle. Unplugged thermistor tomset unit on timed ice making ordering new evaporator thermistor rescheduling next Thursday quoted customer paid service fee.; ordrng 1 WP2313635 (thermistor)
Near Castroville, TX 78009
Jesus C.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Installed new control. No further issues. Job complete.
Near San Antonio, TX 78257
Christian G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Manager stated she told csr were not doing any repairs unless they are essential.; saved tckt
Near San Antonio, TX 78257
Christian G.
Job Details: 05/01/2020
MICROWAVE OVEN KITCHEN AID KEMS309BSS00 "Issue stated by customer: F1 E5 - Combination Wall Oven. Error code is due to bad inverter. Installed new inverter. Unit still not working properly. Switched inverter back at customers request. Customer then informed me microwave would run for a few seconds, then the timer would stop, the machine would run like it’s heating, but it wouldn’t then it would display F1E5 error code. Ordering control. Collected via check for s.call+tax). Quoted for part plus labor. Part(+tax/shipping), labor(+tax); ordrng 1 W10915648 (cntrl-elec)"
Near San Antonio, TX 78253
Justin
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Unit cooling as designed, unit good to go."
Near San Antonio, TX 78258
Jim G.
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW8500DC5 Found no issue with lid lock. Diagnostics revealed Overload error and F8E3 error (over flow). I verified that pressure hose was properly installed from last visit and that the hose was in working condition. It appears an overload may have locked unit up.
Near Floresville, TX 78114
S. L.
Job Details: 05/01/2020
DRYER WHIRLPOOL WED5620HW0 "Installed motor seal and wheel still finding noise. Removed rear panel and front nothing loose or damaged checked drum no damage checked level unit level installed dryer repair kit with rollers and belt as well as pulley still finding noise.; ordrng 1 W10837240 (bracket) and 1 WPW10446781 (spring), used 1 4392067 (REPAIR) from stock"
Near , TX 78624
Tommy B.
Job Details: 05/01/2020
OVEN ELECTRIC (D KITCHEN AID KEBS209BSS00 Swapped out fuse to resolve functional issues. Unit tested good now with no further issues at this time. Everything covered under our warranty.
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ice bin auger arm was seized due to ice build up. Freed up unit. Issue resolved. Advised customer as to how to maintain.
Near Floresville, TX 78114
S. L.
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Called CxC Janet sr number 7727676006 she confirmed DOP unit is under warranty. Found ice maker thermistor warmer than normal temp checked and temperature at 2 degrees at ice-maker ordering new ice maker and UI with control. No eta on control call when parts in.; ordrng 1 W11294907 (ICE MAKER ) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)
Near Kerrville, TX 78028
Tommy B.
Job Details: 05/01/2020
REFRIGERATOR SAMSUNG RF263TEAESG Customer stated that the unit is not making ice. Found issue to be the upper icemaker completely frozen over. Use the steam going to defrost it. No further issues at this time.
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 05/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 Checked range found display not working properly. Reseated connector for display but no luck. Ordering control board to resolve issue.; schdld next appmnt for 5/6 WED !
Near San Antonio, TX 78261
Shawn W.
Job Details: 05/01/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Client was complaining of water leaking from the front middle right of the assembly grid. Unit is making ice. Customer is concerned about the leaking. I did also notice during recirculating test water poured out front of assembly grid. I also noticed a drip every second on the right front. I ran the diagnostics through recirculating pump without the filter and it did not leak. I reset the filter and did the same with no leak. Ran the unit on max ice with door open to ensure it is no longer leaking. Unit is fully operational.
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/01/2020
WASHER MAYTAG MVWB855DC3 Replaced suspension. Issue resolved.
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/01/2020
DRYER AMANA NED4655EW1 Customer stated the unit is making a loud thumping noise. Swapped out dryer repair kit to resolve it. Issue not fully resolved at this time. The drum is bumping against the back panel.; ordrng 1 W10899578 (drum)
Near San Antonio, TX 78239
Steven G.
Job Details: 05/01/2020
WASHER MAYTAG MVWC565FW0 "Checked washer after replacing gearcase still same issue talked to tech line Cathy advised cam may not be coming down, replaced cam still same issue ordering gearcase ; ordrng 1 W10006481 (gearcase), used 1 W10721967 (CAM) from stock"
Near San Antonio, TX 78261
Shawn W.
Job Details: 05/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Found that the door was closing fine when I arrived but I understand this can be intermittent. Noticed that the unit was not balanced correctly and that the main fresh food section doors were not closing as designed. I made adjustments to the leg leveling feet and balanced the refrigerator so all doors are functioning as designed.
Near San Antonio, TX 78259
Shawn W.
Job Details: 05/01/2020
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics and received error code F0E5. Of balance load. Unit is perfectly balanced by installer. Ran load test through diagnostics. All loads functioned as designed. Ran through complete quick service cycle. All loads functioned as designed. Went through all the causes for Service Pointer W11445524 Excessive Shaking, Vibration and related noise: called Techline spoke with Andrew. SR # 7727717445 We went through all possible solutions and it is installed correctly and functioning as designed. Spoke with the customer about load sizing and placing as well as detergent use and soft water."
Near Kerrville, TX 78028
Tommy B.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Customer needed customer instruct on how to use the produce preserver packages. Showed customer how to use and gave customer instruct. No further issues at this time.
Near San Antonio, TX 78228
Jesus C.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDT750SAHW0 Tested unit. Not starting. Will not start diagnostics test. Having issue with door lock switch on control . Will need to replace control. ; ordrng 1 W11305297 (cntrl-elec)
Near Spring Branch, TX 78070
Jim G.
Job Details: 05/01/2020
DISHWASHER KITCHENAID KUDS40FVSS3 Reset unit. Issue resolved. Collected service fee.
Near San Antonio, TX 78254
Justin
Job Details: 05/01/2020
DRYER AMANA NED4655EW1 "Element is heating properly, believe issue is still due to vent problems. Removed duct from vent and could feel plenty of air pushing out of unit. Will have customer run without vent attached while waiting on test kit. ; ordrng 1 W11224254 (test kit)"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 05/01/2020
RANGE AMANA AER6303MFS2 Customer stated the issue is the oven is not heating. Found issue to be terminal block short. Will need wiring harness to complete repair. Tech sent without parts. ; saved tckt
Near San Antonio, TX 78256
Christian G.
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Issue stated by customer: refrigerator pantry drawer had ice build up behind it and could not close drawer. Called Techline and spoke to Scott who found a service pointer recently released detailing checks to ensure no frosting. W11092686E. Ran through and checked door leveling, made sure defrost thermistor was positioned correctly and secured with zip tie, checked to make sure no clog in drain and evap was sitting properly. Noticed tab was broken off cover and that air was coming in from left side door. Checked with it gun and with lighter to verify. Techline said use same reference jumper from previous ticket. Quoted customerfor part and labor. Customer stated she’d call KitchenAid as issue has been reoccurring for years. Customer paidvia card for s.cal+tax)."
Near San Antonio, TX 78257
Christian G.
Job Details: 05/01/2020
WASHER WHIRLPOOL WFW6620HC0 Issue stated by customer: Leaking from Front - Front Load Washer. Leak detection pads were left and possibly show signs of small/slow drip from front corners. Papers were folded and pushed around a bit. Ran unit through quick cycle verification test. No leaks. Unit didn’t not do cycle 12 and 13. Unit shot off after heater turned on and off. Lower Detergent drawer looks completely dry. Ran unit through rinse&spin.noticed faint water spots from top detergent drawer to side of unit. When I opened drawer water drops fell out along the side of the unit. Ordering drawer housing.; ordrng 1 W11318755 (drawer)
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced ice maker due to tray being broken. Ran harvest cycle unit is working as designed. No error codes found during testing or operation. Good water flow into ice maker.Job complete.; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 05/01/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HB3 "Checked microwave found door cracked, ordering door to resolve issue. O further issues found with microwave/hood combo.; ordrng 1 W11247223 (door/mw)"
Near , TX 78109
S. L.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Installed new retainer clips to toe plate tested latch ran service cycle all operations normal.
Near San Antonio, TX 78260
Shawn W.
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Found dent on lower portion of freezer door (Picture included). Part ordered.; ordrng 1 W10832272 (dor-fip)
Near Schertz, TX 78108
Shawn W.
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer was complaining of the wash not going through a whole cycle during hot wash. Found that the hot water was not turned on. I turned on the hot water. Ran diagnostics. In Fault Code Display Mode no errors were presented.Ran automatic test mode. All loads function as normal. Noticed tie cable cabinet W10339879 missing, replaced and secured to hose with truck stock. Fully operational."
Near San Antonio, TX 78248
Ezequiel V.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced ice maker due to ice maker stopping mid cycle. Ran harvest cycle no issues good water flow. No error codes found during testing or operation. Refrigerator and ice maker working as designed. Job complete
Near San Antonio, TX 78251
Steven G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Checked refrigerator found unit low on freon ordered Evaporators; ordrng 1 W10635994 (evaporator) and 1 W10683669 (EVAPORATOR )
Near San Antonio, TX 78250
Christian G.
Job Details: 05/01/2020
DRYER WHIRLPOOL WED7800XW0 "Issue stated by customer: dryer not operating at all, only flash’s sensing light. Unit had been repaired before, previously replaced thermal fuse, element, door switch and thermistor-fix. Unit had error code f24 stored. Customer replaced thermistor and thermal fuse. Pulled unit apart, heating element had signs of shorting but still showing good resistance. Ohmed out thermistor and thermal fuse and they tested good. Put unit back together and tested and unit started. Tested three times and unit began working. Collected +tax)"
Near San Antonio, TX 78212
Steven G.
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KSSC48QKS02 "Checked refrigerator found leak in Evaporator ordered part is 405.78, labor 200.00, dye drier 27.59 and freon 60.00, process tube 6.00 is 699.37 plus tax.; ordrng 1 WP2306094 (evaporator)"
Near Boerne, TX 78015
Douglas H.
Job Details: 05/01/2020
RANGE WHIRLPOOL WFE525S0HB1 Right front and left front burners cycling too frequently. Finding issue to be thermostats in burners not functioning properly. Ordering elements to resolve the issue. ; ordrng 2 W10823729 (ELEMENT)s
Near Falfurrias, TX 78355
Adam
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 Arrived at location customer stated they canceled the appointments within a couple hours of making it. Issue resolved
Near Concepcion, TX 78349
Adam
Job Details: 05/01/2020
WASHER MAYTAG MVWB865GW0 Install components calibrated unit ran verification cycle issue resolved.
Near San Antonio, TX 78255
Christian G.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Issue stated by customer: ice forming behind pantry drawer and unit not cooling. Customer stated husband ordered and replaced diffuser. Found unit had not been defrosting. Also checked vents under refridgerator and they were blocked with dust and debris. Informed customer of routine maintinence of unit and that these two issues would definitely cause their unit to performe the way it has been. Ordering evap motor harness. Quoted Harness (part+tax/shipping) and labor(+tax). Collectedvia card for priority s.call(105.00+tax); ordrng 1 WPW10277799 (harns-wire)
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 05/01/2020
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 I didn’t order correct truck stock part. Ordering correct condenser motor. ; ordrng 1 W10124096 (MOTOR CONDENSER )
Near Floresville, TX 78114
S. L.
Job Details: 05/01/2020
DISHWASHER SAMSUNG DW80J3020US Found failing drain pump needs new pump rescheduling next Thursday need extra time unit has to be pulled and turned upside down. ; ordrng 1 DD31-00005A (DRAIN PUMP)
Near Alice, TX 78332
Adam
Job Details: 05/01/2020
DRYER WHIRLPOOL WED5000DW2 Installed components tested unit issue resolved
Near Canyon Lake, TX 78133
Jim G.
Job Details: 05/01/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR "Icemaker is frozen over . Called Samsung techline spoke to Armando Reference# 7003737347 who recommended a new kit. Part number DA82-02673A includes icemaker and main board and clips, etc. ; ordrng 1 DA82-02673A (ICEMAKER SERVICE KIT)"
Near Corpus Christi, TX 78411
John L.
Job Details: 05/01/2020
DISHWASHER KITCHENAID KDTM704ESS0 "Unit was locked, unlocked and ran diagnostics. No codes pulled. Ran unit, unit is running. Issue resolved."
Near San Antonio, TX 78247
Shawn W.
Job Details: 05/01/2020
WASHER SAMSUNG WF56H9100AG/A2 "Collected service fee with a military veteran discount 102.84 unit door was loose and was displaying dE error code for door error. A switch contact error because of a deformation of the door hook or when the door is pulled by force. Was able to get the unit to run by taking the 2 screws out of the door switch cover. The switch, cover and latch lever will need to be replaced. Ordered parts.; ordrng 1 DC63-00960A (COVER-SWITCH(O);WF218,POM,T3,LIGHT GRAY,) and 1 DC63-0127A (COVER DOOR SWITCH) and 1 DC66-00326A (lever-door)"
Near Corpus Christi, TX 78414
Adam
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Damage to body of the units considered non-repairable. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDF330PAHT2 Inspection of unit shows no response from control board. Checking voltage shows is good. Replaced control board from stock issue resolved tested unit all functions good to go
Near Cibolo, TX 78108
S. L.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Customer changed filter but flow is still slow waterworks without filter and parts previously replaced were needed. Needs new filter housing gave senior citizen discount for part no labor since i was just out here charging plus tax for part only will collect when repair complete Tuesday ; ordrng 1 W10121138 (filter housing)
Near Bishop, TX 78343
Adam
Job Details: 05/01/2020
RANGE KITCHENAID KSDB900ESS0 Customer had received components from whirlpool installed all three components control board Console and Assembly display. Tested unit issue resolved. I do also have core from this unit.
Near New Braunfels, TX 78133
Jim G.
Job Details: 05/01/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA According to Samsung support issue is refrigerator evaporator fan. Also a kit for ice maker frost over is available. Collected service fee. ; ordrng 1 DA82-02714A (SERVICE KIT) and 1 DA96-00959D (EVAPORATOR MOTOR)
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Cheked refrigerator found freezer cooling but not refrigerator section. Ran test 1 RC thermistor is shorted out ordering evap cover to resolve issue, also while in diagnostics ui kept getting stuck in diagnostics unable to leave diagnostics. Also ordering UI ; rqstng P&A on 1 W11330486 (UI) and 1 W11395635 (COVER EVAP)"
Near Moneta, VA 24121
Uriah B.
Job Details: 05/01/2020
REF KITCHENAID KRSF505ESS01 "Found thermistor in fridge section not at all secured to the evaporator. Secured thermistor and put permagum around it. All checks ok. ; used 1 212643 (PERMAGUM), and 1 WP8567668 (TIE) from stock"
Near Corpus Christi, TX 78408
John L.
Job Details: 05/01/2020
WASHER MAYTAG MVWC565FW2 "F0E2 oversudsF7E6 motor faultF7E7 motor not up to speedDuring testing, found issue with hot side valve. Tested all other components, no issue found. Customer was using wrong detergent for washing, explained must use detergent labeled he. Replace valve to resolve this issue.; schdld next appmnt for 5/4 MON !"
Near Corpus Christi, TX 78411
John L.
Job Details: 05/01/2020
WASHER MAYTAG MVWC565FW2 "F9E1 long drainF7E5 shifter faultF0E2 oversuds Ran test on unit drain nor agitate working on unit. After further inspection found that harness to drain pump as well as actuator have broken. Causing unit not to shift into proper gear or drain. Drain pump also has damage, replace hose components to resolve issues.; ordrng 1 W10815026 (actuator) and 1 W11255099 (HARNESS) and 1 W11259498 (DRAIN PUMP )"
Near Corpus Christi, TX 78418
Adam
Job Details: 05/01/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Inspection of unit shows display screen partially lit all functions in commands work as intended just unable to see screen or display. Replace control and display to resolve issue; ordrng 1 W11044691 (cntrl-elec) and 1 W11044727 (cntrl-elec) and 1 W11179877 (panl-cntrl) and 1 W11179898 (panl-cntrl)
Near Taft, TX 78390
John L.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Inspected unit, checked operating temperature in freezer and fridge. Freezer is working within proper temperatures, fridge is below proper temperatures. Which is causing the ice build up. Also gasket on fridge door at bottom corner is deformed and will not seat properly. Replace therm and diffuser as well as gasket. To resolve this issue.; ordrng 1 W10171475 (gskt door ff (gray)) and 1 W10384183 (thermistor) and 1 W10883330 (diffuser) and 1 W11207402 (CONTROL)"
Near Victoria, TX 77904
John L.
Job Details: 05/01/2020
WASHER MAYTAG MVWX655DW0 "Inspected unit, found tub not sitting straight in gearcase. Tried to readjust but wobble still occurs. Shaft from gearcase might be skewed causing this issue. Replace tub and gearcase to resolve ; ordrng 1 W10006481 (gearcase) and 1 W10586077 (basket)"
Near Odem, TX 78370
John L.
Job Details: 05/01/2020
FREEZER WHIRLPOOL MZF34X16DW04 "Inspected unit, ran tests I components does not seem to have issues with components. After looking at a unit determine that unit has a Freon leak, will order the dryer and evaporator. This should resolve issue with leak.; ordrng 1 W10574283 (evaporator) and 1 W10709968 (drier-uv) and 1 W11103760 (harness)"
Near Little Rock, AR 72205
Colton B.
Job Details: 05/01/2020
WASHER MAYTAG MVWB835DC2 "Issue was F6E2 error code. Replaced console to resolve issue, unit tested good. According to tech notes, all funds were collected on last visit."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 05/01/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Freezer temp is reading at 20 degrees when set to 0. Compressor does not seem to be keeping up. Frost all over freezer compartment evap. Needs control and bimetal harness. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
Near Roanoke, VA 24018
Uriah B.
Job Details: 05/01/2020
TRIO CD KITCHENAID KRFC300EBS01 IM line will not stay seated into valve. Needs valve WPW10420083; ordrng 1 WPW10420083 (valve)
Near Moneta, VA 24121
Uriah B.
Job Details: 05/01/2020
DRYER WHIR WED5620HW0 Condo unit 104. W11298841. ControlW11296383. UI consoleW11160620. Wire harness; ordrng 1 W11331275 (CONTROL BOARD) and 1 W11378949 (UI CONSOLE)
Near Little Rock, AR 72206
Colton B.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint was low ice production. Found condensation in freezer compartment. Evaporator frost pattern was good. Found that box of food had fallen behind freezer drawer, preventing it from closing all the way. After removal of the box the freezer door closed well and had a good seal. Also heard icemaker harvest and fill. Core issue believed to be that the freezer door was not depressing switch all the way, preventing fan and ice maker from working and causing condensation. Confirmed functionality of fan in diagnostics, it checked good. Told customer to monitor ice production for the next 24 hours to be sure."
Near Vinton, VA 24179
Uriah B.
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW4816FW2 Basket and drive block are rubbing against each other. Needs both and the scanner nut. ; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Near Little Rock, AR 72202
Doug M.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced compressor due shorted start windings,tested unit operation checks ok"