We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78254
Chris S.
Job Details: 08/08/2022
Customer stated that dishwasher was not drying dishes and leaving orang water. Found issue to be bad heating element and Im heating element rust. Need to replace heating element.; ordrng 1 W10518394 (heater)
We serviced a
WHIRLPOOL RANGE
Model RF350BXK
Near San Antonio, TX 78222
Daniel
Job Details: 08/08/2022
Upon arrival found that model or serial number did not match unit. Customer stated she could not find serial/model tag. Let customer know the placement of the tag and also let customer know that they would have to call their extended warranty and give them the proper serial/model numbers so we can have a new ticket dispatched. Gate code #4102
We serviced a
SAMSUNG WASHER
Model WA45N3050A
Near San Antonio, TX 78222
Daniel
Job Details: 08/08/2022
Upon arrival customer stated that unit was already serviced with another company and that service from us was no longer needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near San Antonio, TX 78232
Garry
Job Details: 08/08/2022
Customer complaint of refrigerator icemaker not making ice and ice dispenser not working. Previous visit found E2 error code in icemaker diagnostics, indicating motor had lost position. Tested icemaker motor and found harvest completed successfully and icemaker fills with water. Returned today to find ice bucket full of ice and temperatures all checking good. Replaced 1 W10822606 (Ice Dispenser Motor). Motor now functional but motor shaft fused to old motor. Ordering Motor Shaft (W11509548) to address issue. Leveled unit for customer to assist with door closure. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11509548 (Motor Shaft)
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Boerne, TX 78015
Drew
Job Details: 08/08/2022
Customer not here, gave directions to get into house. Upon arrival spoke with Bruce received Sr 7734306930. Checked voltage at controls. Was told to replace hv and control board. Hv board is psp item, if possible expedite part. ; ordrng 1 W11306696 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Antonio, TX 78242
Jesus C.
Job Details: 08/08/2022
Installed new Led module. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES1
Near San Antonio, TX 78249
Sebastian
Job Details: 08/08/2022
And all burner To be in terrible condition unable to scrape or repair them ordering burner heads for all burners and caps; rqstng P&A on 1 WPW10183374 (Cap) and 2 WPW10515455 (Burner front)s and 2 WPW10515454 (Burner center LR)s and 1 WPW10515453 (Burner rr)
We serviced a
FRGIDAIRE WASHER
Model NA
Near San Antonio, TX 78249
Sebastian
Job Details: 08/08/2022
Went to the room number assigned by the apartment complex customers confused and saying the washer machine is working as it should closing out this call
We serviced a
LG WASHER
Model n/a
Near Bulverde, TX 78163
Douglas H.
Job Details: 08/08/2022
Customer stated unit showed dr-drain and ie- inlet errors. Ran unit through full cycle while working on customers dryer. Unit functioning properly. Couldnt replicate the issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Helotes, TX 78023
Sebastian
Job Details: 08/08/2022
#9900 Customer has a very high water pressure at the moment they must have PRV adjusted outside Found a 140 PSI to the backyard host bib customer has a chance of having multiple appliances anything connected with water acting up in the house due to this. Let's work explain plumber did come and turn up the water pressure but they were having issues even before then ordering PRV valve along with the water filter housing and returning with water valve to rebuild system as Texas home appliance was the last company out Let's work explain plumber did come and turn up the water pressure but they were having issues even before then ordering PRV valve along with the water filter housing and returning with water valve to rebuild system as Texas home appliance was the last company out; ordrng 1 W10786952 (Prv) and 1 8212547RP (Hose prv) and 1 W11024083 (Housing) and 1 W11024084 (Heater)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS04
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 08/08/2022
Ice maker not making ice. Found e5 timed ice making error. Tested ice maker in diagnostics testing, ice maker tested good. Issue is with the control going into default timed ice making. Reset unit to get rid of error, in hopes to temporarily fix the issue. Ordering control to fully resolve the issue. ; rqstng P&A on 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Boerne, TX 78006
Douglas H.
Job Details: 08/08/2022
Customer stated unit not heating. Checked error codes, found F7 E1 error indicating heater turned off. Ran diagnostic cycle checked unit unit is functioning properly now. Issue likely came about due to something falling on to heater while running. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS00
Near Boerne, TX 78006
Drew
Job Details: 08/08/2022
Upon arrival replaced thermal fuse. Unit powered on right away. Preheated unit to verify everything was working which it didnt heat, called tech line spoke with Travis and received Sr 7734306200. Found the tod was shorted, only showing 120 from one side. Per tech line order a tod and thats the fix. ; ordrng 1 WP4449751 (thrmst-fix)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near Boerne, TX 78006
Drew
Job Details: 08/08/2022
Upon arrival found door not sitting correctly. Tracks of misaligned, attempted to realign but didnt work. Ordering tracks for freezer, adapters, and gasket to resolve issue ; rqstng P&A on 2 WPW10120018 (slide rail (frz))s and 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket)
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC7ASC03
Near Helotes, TX 78023
Sebastian
Job Details: 08/08/2022
Determined that heater for bake is malfunctioning, broil good indicating good power good cutoff,. Labor 179, plus parts; ordrng 1 W11545804 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/08/2022
I verified issue was a faulty right hinge. I replaced the part. Issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Atascosa, TX 78002
Jesus C.
Job Details: 08/08/2022
Tested unit. Slow ice production on both ice makers. E5 error for top ice maker. Will need to replace. Out of stock at the time. Bottom ice maker shorted out when trying to test for function. Will replace bottom ice maker. ; ordrng 1 W10886939 (Ice maker)
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS3
Near Castroville, TX 78009
Jesus C.
Job Details: 08/08/2022
Tested unit. Found bad pump assembly. Replaced pump. No issues during testing. Unit is working properly. Job complete.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near San Antonio, TX 78236
Richard G.
Job Details: 08/08/2022
Replaced harness. Tested to complete. Unit is heating now.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HB0
Near Boerne, TX 78015
Douglas H.
Job Details: 08/08/2022
Customer stated unit clock not full. Found cause to be control. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78254
Sebastian
Job Details: 08/08/2022
Compressor looks like it is homing out good cannot tell if it's mechanically seized replacing the overload as the capacitor shows good, part ordered ; ordrng 1 WPW10197428 (Starting device)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near San Antonio, TX 78254
Sebastian
Job Details: 08/08/2022
Found buzzing noise to be condenser in the back pushed too high causing vibration was able to make correction unit good to go
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near San Antonio, TX 78253
Jesus C.
Job Details: 08/08/2022
Installed new track. No further issues. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near San Antonio, TX 78212
Chris S.
Job Details: 08/08/2022
Replaced heating element per whirlpool special project. Tested unit everything working properly no error codes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78261
S
Job Details: 08/08/2022
Upon arrival customer stated that the unit began cleaning much better once she used a liquid soap and raised the temp of the water to 120 or 6 degrees higher. Customer stated that she did not want the screen replaced as the original was just misaligned. Tested unit again and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near San Antonio, TX 78258
S
Job Details: 08/08/2022
Upon arrival replaced faulty heater and tested unit. Units issue still persisted. Put unit into diagnostic mode and an error code f1e2 failed mcu control showed up. Ordering 1 W11445501 control to resolve issue. ; ordrng 1 W11445501 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near San Antonio, TX 78212
S
Job Details: 08/08/2022
Upon arrival replaced ice maker, receiver, and emitter control as well. Tested unit ice maker overfilled. Adjusted fill half a turn. Customer stated the unit was not dispensing the proper amount of water. Tested dispenser and found the issue to be low water pressure. Unit is supposed to fill at 8ozs in 10 seconds. We got 8ozs in 15 seconds. Per tech line we have a low water pressure issue that needs to be resolved. The low water pressure issue is causing insufficient ice making and filling. Per Whirlpool the unit functions as designed. Issue is low water pressure. Customer stated they will have Culligan out to resolve the issue. Per tech line after the water pressure is corrected, give the unit a hard reset for 5 mins and check water dispenser again. Customer states they will have us back out to turn off and on the unit. Advised customer that we would have to charge a sc fee if we needed to just reset the unit. Unit functions as designed. No further issues at this point. Rob Sr-7734103201
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model KCED600GBL01
Near Fair Oaks Ranch, TX 78015
Drew
Job Details: 08/08/2022
Upon arrival customer stated oil was leaking from lower box. Called tech line and spoken with Austin received Sr 7734303830. Was told to order lower box to resolve issue. ; ordrng 1 W10837738 (plenum-air)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Boerne, TX 78015
Drew
Job Details: 08/08/2022
Upon arrival removed old ice maker and installed new one, unit began moving motor right away. Advised customer of 24-48 hr ice making delay period. No further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near San Antonio, TX 78251
Jesus C.
Job Details: 08/08/2022
Knocking from unit during compressor run test. Will need to clear install drier and recharge unit. ; ordrng 1 WPW10143759 (DRIER-HV)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78209
Douglas H.
Job Details: 08/08/2022
Verified diagnosis of faulty compressor and 3way valve. Replaced both compressor and 3way valve to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit testing good now. Advised customer of 24hr cool down period.
We serviced a
JENN-AIR RANGE
Model JDRP436HL00
Near Fair Oaks Ranch, TX 78015
Drew
Job Details: 08/08/2022
Customer stated there is an extended warranty policy. Nothing showing on my end. Customer will need to contact jenn air or builder to get it all resolved then will come back out to fix issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/08/2022
I verified no functional issues. Educated on use of rinse aid. Verified dispenser and heater function. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC700HPS01
Near Alamo Heights, TX 78209
Douglas H.
Job Details: 08/08/2022
Previous tech suspected issue with SS. Upon arrival found unit temps spot on. Double checked diagnosis, issue is not a SS issue, found rc evap thermistor in wrong location, causing a premature defrost. Verified through diagnostics testing that thermistor and fan testing good. Ran cooling test to verify frost pattern. Unit is testing good now. No further issues at this point. If issues persist please order W11620204 electronic control and W11512427 ui control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near San Antonio, TX 78219
Douglas H.
Job Details: 08/08/2022
Upon arrival to complex, found compressor shipped upside down and damaged. Reordering compressor.; ordrng 1 W11370574 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Bismarck, AR 71929
Blake D.
Job Details: 08/08/2022
"Inspected unit for automatic timer part not moving, I tested all the cycle it does heat besides air fluff, then I ran automatic cycle for about 10 mins I can see the timer moving, unit is running as designed, I did show the customer on the owners manual about the drying options"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near San Antonio, TX 78251
Chris S.
Job Details: 08/08/2022
Customer stated that on the bottom of the deli drawer there is water and it should be bad drain hoses need to replace drain hoses to finish repair.; ordrng 1 DA82-01415A (Leaking water valves)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Greenbrier, AR 72058
Doug M.
Job Details: 08/08/2022
"Installed compressor,filter drier and service port due unit not cooling,tested unit operation checks ok,also while taking bolts out to compressor I hit the fan blade with my ratchet and broke a blade off,scheduling a return to replace fan blade at no charge to customer,will collect labor balance for sealed system on return ; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE and 1 WPW10143759 UV DYE DRIER"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near San Antonio, TX 78238
Chris S.
Job Details: 08/08/2022
Have to reschedule appointment due to needing a helper on replacing cabinet on front load can you take turbo for a new cabinet so will need helper for that.; schdld next appmnt for 8/18 THU !
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near North Little Rock, AR 72117
Micheal
Job Details: 08/08/2022
"Inspected unit for grinding sound, found screw holding rotor on had become loose causing rotor to grind. Inspected rotor for damage which none was found. Ran unit in spin cycle and unit sounds normal. Collected $100.36 after military discount."
We serviced a
KITCHENAID COOKTOP ELECTRIC
Model KCGS556ESS02
Near Bandera, TX 78003
Richard G.
Job Details: 08/08/2022
Spoke with customer. States everything is working properly. Closing job.
We serviced a
WHIRLPOOL ICEMAKER
Model GI1500XHS9
Near Lake Hamilton, AR 71913
Blake D.
Job Details: 08/08/2022
"Inspected unit for not making ice, customer explained it made ice once but then stopped, took front angel off and turned unit on, right away the condenser coils instantly got hot and there is no air flow, diagnosed to need condenser fan W10124096 ($125.78) labor ($120.00) and sc ($109.00) customer paid part and sc ($234.78) and will pay labor on return ($120); ordrng 1 W10124096 (Fan motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near San Antonio, TX 78222
Daniel
Job Details: 08/08/2022
Upon arrival with new parts found that I would not be able to get the door brackets off the sliders due to them being riveted on and I do not carry a drill on my van. Replaced both gaskets and light switch but light still was not turning on. Will have to order led module, both door brackets, and gear door kit. Will return when parts are available to repair.; rqstng P&A on 1 WPW10330994 (Left hand door bracket) and 1 WPW10330995 (Right hand door bracket), ordrng 1 12002497 (Gear door kit) and 1 W11602886 (Freezer light module), states that autho needed
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Piney, AR 71913
Blake D.
Job Details: 08/08/2022
"Called tech line spoke with Leo, after calling tech support said to order the module and ui again, called office to explain what is going on with the ui again same error code f47 office said to also order all 4 burners, diagnosed to need module, ui, and all 4 burners; ordrng 1 WPW10396548 (Left front and left rear burner) and 1 W10396547 (Middle right burner) and 1 WPW10396549 (Back right burner) and 1 W10857232 (Module) and 1 WPW10396615 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near San Antonio, TX 78238
Chris S.
Job Details: 08/08/2022
Customer stated that washer was leaking. Found issue to be that water was coming out of drain pipe. Told customer they need to clean out the drain pipe out so water can drain correctly.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Hot Springs, AR 71913
Blake D.
Job Details: 08/08/2022
"Replaced control, tested burners, bake and broil all came on, I did find on the old control the ribbon to be pinched, informed customer if it happens again to get a recording, unit operation checks okay"
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near San Antonio, TX 78247
Garry
Job Details: 08/08/2022
Customer complaint of washer not completing cycle. Previous visits reviewed both drain and pressure systems and last visit ended with washer functioning normally. After conclusion of last service call, issue persisted. Returned today and tested harness between ACU and Pressure Switch. Harness checking good. As per WPL Techline (Bruce), Pressure Switch is the issue. Part showing discontinued. Customer has opted to replace machine. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GT2
Near Benton, AR 72015
Blake D.
Job Details: 08/08/2022
"Customer said an electrician came and fixed the outlet, after replacing the control, I tested the outlet and it was still reading 20 from hot to ground, and 92 voltage, outlet still reads the same, so I plugged the unit in a different outlet instead of that one and tested unit no comes on and ran a. Normal cycle, and ran a calibration, unit operation checks okay customer paid labor ($108.01) using card ending in 9276, also I showed the customer the damage in the control"
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0HS02
Near Boerne, TX 78015
Drew
Job Details: 08/08/2022
Upon arrival customer stated he resent the breaker. Unit is freezing and not turning off. Ordering ui and acu. Ui is OOS ; ordrng 1 W11296171 (console) and 1 W11261167 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near North Little Rock, AR 72117
Micheal
Job Details: 08/08/2022
"Inspected unit and found ground out compressor, ordered compressor ; ordrng 1 W11370574 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Medina, TX 78055
Sebastian
Job Details: 08/08/2022
Firm with that control at the back went ahead and replaced unit now getting a 120 bulbs to the 120 bulbs to thee fan customaries away at least 24 hours to make it down to 0.
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Benton, AR 72019
Blake D.
Job Details: 08/08/2022
"Inspected unit for buld damaged, I did remove the buld that is damaged, but the customer showed me an email that whirlpool was suppose to send a buld, i showed the customer that they didnt send us out here and informed the customer that the buld is no covered under warranty, and if we are to order it would be 8206232A ($10.14) and labor is ($72.45) customer did not want to do that"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near San Antonio, TX 78260
Jim G.
Job Details: 08/08/2022
I replaced faulty ice maker. Unit tested properly. Issue is resolved.
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Benton, AR 72019
Blake D.
Job Details: 08/08/2022
"Replaced heating element due to SP, tested unit no leaks, and element comes on, unit operation checks okay ; dspstn on spec-tagged invntry: 1 W11537778 HEATER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near San Antonio, TX 78247
Garry
Job Details: 08/08/2022
Customer complaint of IM not producing ice and no water from door dispenser. Customer stated filter was changed several weeks ago. Previous visit found that Inlet Water Valve had failed. Replaced Inlet Water Valve (W11043013) to address issue. Returned unit to operation and tested for leaks. No leaks, and water now dispensing properly. Observed icemaker fill with appropriate amount of water prior to departure. Job complete, unit is good to go. No further issues at this time. ; ordrng 1 WPW10179146 (Inlet Water Valve)
We serviced a
WHIRLPOOL KITCHEN
Model KODE500ESS20
Near Heber Springs, AR 72543
Jeff N.
Job Details: 08/08/2022
Unit is being replaced.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near San Antonio, TX 78260
Jim G.
Job Details: 08/08/2022
I replaced the ACU. Unit tested properly. Issue is resolved.
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Jacksonville, AR 72076
Micheal
Job Details: 08/08/2022
"Replaced heater per service bulletin, tested for leaks and proper operation. ; dspstn on spec-tagged invntry: 1 W11537778 HEATER"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Alexander, AR 72002
Blake D.
Job Details: 08/08/2022
"Inspected unit for leaking at the basket, customer explained that the leaking came from the basket, when I spin the basket there is no water in the ring, ran diagnostic there is an error f0e5 off balance, diagnosed to need basket W11172199 ($219.07) labor ($120.00) and sc ($109.00) customer paid part and sc ($328.07) using card ending in 3242 and will pay labor ($120.00) on return ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML35011KS01
Near San Antonio, TX 78258
Jim G.
Job Details: 08/08/2022
Parts replaced issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ05
Near Russellville, AR 72801
Jeff N.
Job Details: 08/08/2022
"Replaced compressor, pulled vacuum and recharged. Checked good; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE and 1 W10843121 NON-UV DRIER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near San Antonio, TX 78219
Douglas H.
Job Details: 08/08/2022
Upon arrival to complex, found compressor shipped upside down and damaged. Reordering compressor.; ordrng 1 W11370574 (Compressor)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Cabot, AR 72023
Micheal
Job Details: 08/08/2022
Replaced ordered main control and user interface due to no power to display. Tested unit and found heating normal and display normal.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near San Antonio, TX 78255
Drew
Job Details: 08/08/2022
Upon arrival found unit not turning on. Opened unit up and found a lot of lint in the airflow path. Removed lint. Tested thermal fuse. Thermal fuse was blown. Replaced thermal fuse. Tested unit and temps were ranging 140-165 with an avg of 155. Unit Is now working properly. No further issues at this point. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78250
Drew
Job Details: 08/08/2022
Upon arrival replaced lid latch and bezel to resolve the door locking issue. No further issues at this point
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bandera, TX 78003
Richard G.
Job Details: 08/08/2022
Replaced harnesses, control, console, and encoder. Ran unit through calibration and test cycle. Unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near San Antonio, TX 78204
Jesus C.
Job Details: 08/08/2022
Installed new compressor. Recharged unit. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near San Antonio, TX 78215
Jesus C.
Job Details: 08/08/2022
Installed new compressor. Recharged unit. Compressor running. Good frost. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near San Antonio, TX 78232
Jim G.
Job Details: 08/08/2022
I could find no fault but the customer described an intermittent issue wherein the machine will work after he flips the icemakers cutoff arm. I contacted WP techline ands spoke with Rick SR# 7734298109 who advised checking condenser which was in fact clogged and the door switch (I added a pad) and ensure that the container is making proper contact with the ice room.
We serviced a
KITCHEN AID RANGE
Model KSIB900ESS3
Near San Antonio, TX 78218
S
Job Details: 08/08/2022
Upon arrival located unit and replaced damaged left side panel with new. Unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bandera, TX 78003
Richard G.
Job Details: 08/08/2022
Customer complains that the drain pump makes a loud noise and is not draining. Found something to be stuck in drain pump. Replaced drain pump. Unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Castroville, TX 78009
Chris S.
Job Details: 08/08/2022
Customer stated icemaker is not working rent test and it got no air code on Icemaker found door valve faulty need to order valve to fix issue.; ordrng 1 WPW10341329 (water valve assy) and 1 W10865826 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78252
Chris S.
Job Details: 08/08/2022
Customer stated they were not getting any water from dispenser or ice down he should be bad water filter water filter out tester unit was getting water from dispenser in the water and ice maker. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near San Antonio, TX 78252
Chris S.
Job Details: 08/08/2022
Customer stated that dishwasher wasnt drying dishes properly. Found issue to be faulty dispenser. Replaced dispenser tested unit got no error codes and unit is working properly.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS07
Near Converse, TX 78109
Douglas H.
Job Details: 08/08/2022
Customer stated unit freezer was getting warmer. Checked unit, first found freezer door stuck open on right side, fixed door rails to resolve this issue. Ran diagnostics testing to check unit. Checked amp draw. Unit is functioning properly now. Advised to allow unit to run to allow to cool down now that doors are sealing properly. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS01
Near San Antonio, TX 78209
Jim G.
Job Details: 08/08/2022
I installed the customer provided control assembly kit. Tested unit. Issue is resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near La Vernia, TX 78121
Daniel
Job Details: 08/08/2022
Arrived and found evaporator cover frozen. After further inspection found broken evaporator cover possibly due to the freezing. Ordering evaporator cover and thermistor just in case and rescheduling support, motor fan, and damper control. ; rqstng P&A on 1 WPW10501260 (Evaporator fan cover) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS08
Near Converse, TX 78109
S
Job Details: 08/08/2022
Upon arrival per last tech the issue was the control. Replaced control with new. Tested unit. Unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bandera, TX 78003
Richard G.
Job Details: 08/08/2022
Replaced evap harness. Tested to complete. Unit is good to go.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mico, TX 78056
Richard G.
Job Details: 08/08/2022
Customer complaint is that the unit is dripping water from the ice door. Will need to replace ice door with seal.; ordrng 1 W11399564 (Ice door)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mico, TX 78056
Richard G.
Job Details: 08/08/2022
Customer complaint is that the unit is not filling properly. Verified issue. Replaced main control and inlet valves, tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near San Antonio, TX 78239
Garry
Job Details: 08/08/2022
Called customer en route to advise of eta, but no answer. Left message. Arrived and waited a little more than 10 minutes at front door, knocking several times and leaving additional message. Customer unavailable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78211
Jesus C.
Job Details: 08/08/2022
Installed new ice maker. Job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78245
Chris S.
Job Details: 08/08/2022
Customer stated the dryer was making weird noise when starting. To back panel off to check blower wheel when taking blower wheel cover found a piece of paper stuck in the blades it was causing noise. Took pepper out tested unit everything sounds normal and working properly no further issues at this point had customer listen to the dryer after fixing issue he is good with repair.
We serviced a
FRGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Rio Medina, TX 78066
Richard G.
Job Details: 08/08/2022
Customer complaint is that the icemaker has stopped working. Verified bad icemaker. Replaced icemaker. Unit is harvesting and calling for water.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QVS05
Near Floresville, TX 78114
Daniel
Job Details: 08/08/2022
Customer stated door leaking when ice maker fills. When ice maker is turned off unit doesnt leak. After inspection found that when ice maker would call for water that water would leak from the bottom hinge side. Called tech line and tech line stated its a damaged fill tube. Ordering fill tube and requesting a helper to pull out unit. Will return with parts to repair.Sr 7734296127 ; ordrng 1 W11212166 (Water fill tube)
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMDFS24HM01
Near San Antonio, TX 78253
Jesus C.
Job Details: 08/08/2022
Frame damaged. Frame is not serviceable. Customer will need to contact whirlpool Customer care 18002531301. No further service can be provided. Job complete. Sr 7733098690.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near San Antonio, TX 78242
Jesus C.
Job Details: 08/08/2022
Installed new lid. No further issues. Job complete.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near San Antonio, TX 78212
Garry
Job Details: 08/08/2022
Customer complaint of PO displayed on UI and being unable to open FC Door. Found FC completely frozen from front to back, top to bottom, and side to side. Recommended to customer that he remove unit from kitchen environment to thaw FC to prevent damage by forcing it open. Customer to request our return when unit is thawed and accessible.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78253
Chris S.
Job Details: 08/08/2022
Customer stated that dishwasher was getting water to unit but not washing any dishes found issue to be bad motor. Need to order motor and control board just in case waiting for parts to come in.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cibolo, TX 78108
S
Job Details: 08/08/2022
Upon arrival customer shouted through the door that he canceled the appt a few days ago. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78259
Jim G.
Job Details: 08/08/2022
Replaced all parts and defrosted evaporator. Issue is resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS25XVMS6
Near San Antonio, TX 78261
Jim G.
Job Details: 08/08/2022
I verified an open solenoid at the dual valve. ; ordrng 1 WPW10312696 (Water inlet valve)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near San Antonio, TX 78261
Jim G.
Job Details: 08/08/2022
I replaced both controls and the left oven sensor. Issue appears resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78253
Richard G.
Job Details: 08/08/2022
Replaced icemaker. Unit harvested and called for water. Tested to complete. Unit is good to go.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near San Antonio, TX 78251
Garry
Job Details: 08/08/2022
Customer complaint of icemaker freezing up and making loud noise. Found ice in ice bucket, but did see ice buildup in icebox. Customer recently had technician out to repair unit, and tech replaced icemaker and auger. As per service bulletin, software on PCB is out of date. Ordering 1 Main PCB (DA94-04603A) to address issue. Confirmed with Samsung Techline. Requesting OTL Authorization for this part. Please schedule for soonest availability once parts arrive. (7005077140 Razy); ordrng 1 DA94-04603A (Main PCB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model BBI20TE
Near San Antonio, TX 78230
Garry
Job Details: 08/08/2022
Customer complaint of water leaking from FC and FC temps being out of spec. Removed evaporator cover to find evidence of sealed system leak at evaporator tubing. Evaporator coil is discontinued and no longer available due to age of machine. Customer to explore replacement options. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near San Antonio, TX 78254
Chris S.
Job Details: 08/08/2022
Customer stated the LED light in freezer was out and lights in fridge out. Found it should be bad LED light in freezer changed out light everything work properly fridge lights turned back on.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ
Near San Antonio, TX 78223
Daniel
Job Details: 08/08/2022
Customer reported range door not closing properly. Upon arrival found bent/damaged hindges on door side. Ordering both door hindges and both receiver hinges as well. Ordering door latch as well since door latch was severely bent from customer trying to get door back on.; ordrng 2 W10647259 (Receiver hindge)s and 2 WPW10299227 (Door hindge)s and 2 WPW10299224 (Hindge with spring)s and 1 WP9761013 (Door latch)
We serviced a
MAYTAG WASHER
Model MVWX700XW1
Near San Antonio, TX 78261
Douglas H.
Job Details: 08/08/2022
Customer stated unit will fill and then drain, not continuing cycle. Found f8e1 error, tested unit water flowed properly. After replicating the issue removed console to look at the control, found pressure hose had slipped off of control. Reinstalled pressure hose to resolve the issue. Calibrated unit, and ran normal operation again to test it. Unit testing good now, no further issues at this point.