Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

John L.

John L.

WASHER MAYTAG MVWC565FW1 "Inspected unit, found that drain pump was bound up by small object. Was able to get pump to drain once object was removed. Issue resolve"

Near Moonlite Ln, Sinton, TX 78387
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4800XQ2 Install components tested unit to best of my abilities. Hot and cold hoses from home to machine are in very bad condition. Recommended to customer and strongest terms possible to replace hoses before running washing machine. Issue resolved

Near Coleman Ave, Corpus Christi, TX 78405
Adam H.

Adam H.

DRYER MAYTAG MEDB835DC4 Install components tested unit issue resolved

Near Stacy Ln, Corpus Christi, TX 78410
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Installed parts ordered, plugged the appliance in, it’s heating and working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

RANGE WHIRLPOOL WFE770H0FZ2 "Installed part ordered, the appliance is working normal"

Near W Fannin St, Goliad, TX 77963
Chris S.

Chris S.

A-DOTT WHIRLPOOL WED9200SQ The fuse was open. I replaced the fuse and checked operation. All operations check ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Yellow Sulphur Rd, Christiansburg, VA 24073
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS02 I installed the utility bin and checked operation. All operations check ok.

Near Forest Rd, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the ice bin and checked operation. The first attempt at crushing was unsuccessful. I try multiple times again and it worked every time. Customer will observe. If issue returns we should replace the auger motor.

Near Dogwood Ln SW, Roanoke, VA 24015
Chris S.

Chris S.

BELLA JENN-AIR JFFCC72EFP02 I replaced the icemaker and checked operation. All operations check ok.

Near Saddleridge Rd, Cave Spring, VA 24018
Chris S.

Chris S.

KITCHEN WHIRLPOOL WRF757SDHZ00 I Installed the led module and checked operation. All operations check ok.

Near Vista Ave, Hollins, VA 24019
Chris S.

Chris S.

RANGE WHIRLPOOL WFE770H0FZ2 I installed the burner and switch. All operations check ok.

Near Bloomfield Ave, Roanoke, VA 24012
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8540BW1 I installed the bearing kit and checked operation. All operations check ok.

Near Plain View Ave, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 I installed the control and module. All operations check ok.

Near Kingsmill Dr, Salem, VA 24153
Chris S.

Chris S.

DRYER WHIRLPOOL WED7500GC0 I adjusted the door catch and checked operation. All operations check ok. Customer will observe. If issue persists we will order the catch and strike.

Near Sage Ln, Christiansburg, VA 24073
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Installed new temperature switch, tested unit operation checks ok"

Near Redleaf Cir, Little Rock, AR 72210
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced harness and door switches, replaced deli tray control and module due to shorting issues checked operation unit checks ok"

Near War Eagle, Alexander, AR 72002
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Inspected unit for leak , replaced gasket due to leak around door , tested unit operation checks ok"

Near 3rd St, Hot Springs, AR 71913
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Inspected unit found f7e1 error code , reset control to turn on heater , heater did not come on replaced electronic control ,element and dispenser due to drying issues, tested unit operation checks ok"

Near Nelson Terrace, Mountain Pine, AR 71956
Douglas H.

Douglas H.

DRYER KENMORE 796.8107231 Unit not spinning. Found motor burned out motor. Quoted 483.55 for P&L customer wants to proceed with repair. Ordering motor to resolve the issue. Collected Sc. ; ordrng 1 4681EL1008G (MOTOR)

Near Skyland Dr, Boerne, TX 78006
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Unit making vibration noise. Found cause to convection fan in lower oven causing issue. Ordering convection fan to resolve the issue. ; ordrng 1 W10860984 (motor-fan)

Near Soaring Eagles Dr, , TX 78624
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 I called client 30 minutes prior and informed him I would be there at 8:00 am. He informed me that he would not be there until 8:10 am. He was not there at 8:10 am. Client finally arrived at 8:16 am. I found that the new panel was defective in three areas. Two long scratches on top left and top right. There was also I significant dent in the same area of the original panel. (Pictures included). Client was very understanding.; ordrng 1 W11049227 (panel)

Near Olive Way, San Antonio, TX 78259
Ivan B.

Ivan B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 On my initial visit only the freezer was not cooling now both sections are not cooling at all and compressor is not pumping. Requested sealed system tech and ordered compressor kit. Parts covered by extended warranty.r.; ordrng 1 876765 (TUBE KIT) and 1 W10309988 (COMPRESSOR KIT)

Near Elm Creek Pl, San Antonio, TX 78230
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW5630HC0 Issue is water leaking on to floor ran diagnostics and found bad assembly dispenser. Letting water drip. Ordering new part W10918521; ordrng 1 W10918521 (drawer)

Near Lightstone Dr, San Antonio, TX 78258
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW "Issue is a knocking noise. Tried a new agitator, issue still persisted. Called DH who recommended a gear case. Ordering one to resolve issue.; ordrng 1 W10734521 (slider) and 1 W11393685 (GEARCASE )"

Near Shuman Creek, San Antonio, TX 78255
Justin  R.

Justin R.

REFRIGERATOR LG LFX25974SB05 "Fridge and freezer both running to hot, compressor is running and doesn’t feel warm to the touch. Compressor is not available for sale through sears part direct. Will need a sealed system tech to check for a leak or restriction. Need drier out of truck stock on return visit.; used 1 WPW10143759 (DRIER-HV) from stock"

Near Pebble Beach Rd, Lakehills, TX 78063
Jim G.

Jim G.

ICEMAKER (STANDA WHIRLPOOL GI15PDXZS Determined issue stems from faulty reservoir recirculation pump. Ordered part and sched appt. collected serv fee. ; ordrng 1 W11325175 (RESERVOIR RECIR PUMP)

Near Quest Ave, Spring Branch, TX 78070
Jesus C.

Jesus C.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS03 Found wiring to main fuse was damaged. Repaired wiring. Unit powers on. Microwave working and heating. Oven is heating good. No issues during testing. Unit is working properly. Collected service fee and labor. Job complete.

Near Paddling Pass, San Antonio, TX 78253
Ivan B.

Ivan B.

WASHER MAYTAG MHW5630HC0 Checked washer. UI disconnecting intermittently. Ordered replacement. ; ordrng 1 W11325569 (CONSOLE ASSEMBLY)

Near Pinyon Hill, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Unit leaking inside the door. Calling techline per notes. Spoke with Kurt. He stated to use perma gum around ice chute panel to dispenser cavity. Also advised to pull ice maker down to ensure that there isn’t any water in ice maker compartment. Sr 7726424919Installed perma gum around ice chute panel as per techline. Also pulled ice maker down to check for excess water in ice maker compartment, didn’t find any excess water. No further issues at this point. Customer is going to take pictures if issue persists."

Near Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Verified fan was functional but the compressor is not kicking on for more than maybe 1.5 seconds . I contacted techline and spoke to TJ# 7726972081. We were able to verify on the phone a bad compressor is at fault. ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor)

Near Cypress Springs Dr, Spring Branch, TX 78070
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUID508ESS0 "Last tech found faulty compressor per techline. Rediagnosed unit to find issue to be clogged water filter. Not a SS issue. Customer explained that when unit was functioning properly the ice bin would over flow with ice. Explained that would be caused by a bad bin thermistor, also explained that I have one with me today. Customer wanted that replaced. Only charged customer for parts cost, no labor to install part. Installed thermistor to resolve that issue. Unit performing as designed now. No further issues at this point."

Near Perfect Valley Trail, Fredericksburg, TX 78624
Douglas H.

Douglas H.

WASHER MAYTAG MAV6300AWW Per Sb web unit purchased 1/15/2007. Unit making squealing noise. Found cause to be failing transmission. Quoted 752.62 for P&L. Customer did not want to proceed with repair due to cost of repair and part no longer under warranty. Collected Sc.

Near Cibolo Basin Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED5630HC0 "This stackable need ladder for repair. Found the blower wheel vibrating causing noise. Removed front needs new blower and motor, will replace idler pulley as well since idler is showing signs of wear. Rescheduling 1/30.; ordrng 1 4392067 (dryer repair kit) and 1 W11086656 (motor-drve) and 1 WP697772 (wheel)"

Near Agua Calientes, San Antonio, TX 78239
Ivan B.

Ivan B.

DISHWASHER KITCHENAID KDTE334GPS0 Swapped door panel. Door handle screws were stripped and broke. Ordered replacement ; ordrng 2 W10195726 (STUD MOUNTING)s and 2 W10316572 (SCREW )s

Near Canyon Wren, San Antonio, TX 78260
Richard G.

Richard G.

DRYER MAYTAG MED3500FW0 "Replaced control, thermal cutoff, thermal fuse, heating element, and thermostat. Tested to complete. Unit is good to go."

Near Braddock St, San Antonio, TX 78245
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: lower oven would not turn off. Replaced lower control. Unit test good. Informed customer of survey.

Near N Run, San Antonio, TX 78249
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HS1 Customer complaint is that the door will not close. Verified right hinge is broken and left hinge is bent. Ordering both.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Sprightly Ln, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue was a light out in freezer. Replaced light, unit tested good."

Near Willow Oak St, San Antonio, TX 78249
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cassie from techline is assisting, going to order adapter kit. ; ordrng 1 W10612142 (adapter)"

Near Tawny Oak Cir, Bandera, TX 78003
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER JENN-AIR JDTSS246GS0 Issue is top rack falling off due to bad tracks. Replace tracks. no other issues job complete.

Near Donella Dr, San Antonio, TX 78232
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FC3 "F7E9 stored in system, clear out fault and ran calibration and diagnostics on unit. Customer said noise sounds like metal hitting metal. When running diagnostics I could hear what seemed to be the clutch clicking in and out will it was trying to spin. Ordering gearcase, clutch and stator for unit. ; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11393685 (GEARCASE)"

Near FM 1077, Bandera, TX 78003
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Issue is frosted building up. Found door been obstruct. Fixed issue. Told costumer to keep an eye when closing freezer door. Job complete

Near Fawn Gate St, San Antonio, TX 78248
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Called tech line spoke with Tj 7726970624 suggested replacing door ordering new door to resolve issue ; ordrng 1 LW11037733 (dor-fip)

Near Muleshoe Pass, San Antonio, TX 78258
Colton B.

Colton B.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue was a bad oven UI panel. Replaced UI panel to resolve issue. Unit tested good.

Near Falcon Pl, San Antonio, TX 78255
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue was a bad motor & sump assembly. Replaced motor and sump to resolve issue. Unit tested good. Verified no leaks.

Near Winecup Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that the unit isn’t entering cycles. Diagnostics revealed error codes F2E1 F4E3 F7E1 F5E1. Ordering a pump and control to resolve issue. ; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)

Near Cordova, Boerne, TX 78006
Tommy B.

Tommy B.

WASHER MAYTAG MVWC415EW0 The customer stated that the unit doesn’t spin in bulky items setting. Diagnostics revealed error code F7E6. Found issue to be a bad control board. Quoted parts and labor to the customer and she decided not to proceed with repairs today. As the issue is intermittent and only occurs during one cycle selection.

Near Bridle Path, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Found bad rack adjuster ordering adjuster shows in Dallas rescheduling for 1/27; ordrng 1 W10712395 (adjuster)

Near Colonial Bluff, Universal City, TX 78148
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint is that the refrigerator is making noise following dispensing water. Noise also happened following the icemaker calling for water. While investigating the issue, the customer ran the water in the sink and after shutting off the water, the refrigerator made the noise again. I believe the noise is from something in the plumbing and not having to do with the refrigerator. I tightened the door handle and relayed the information to the customer. Unit is good to go."

Near Timberwilde St, San Antonio, TX 78250
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer stated the issue is the unit is only cooking one side of the oven in the lower section. Ordering bake element to resolve issue.; ordrng 1 WPW10546517 (elmnt-bake)

Near Cantina Sky, Boerne, TX 78006
Richard G.

Richard G.

RANGE WHIRLPOOL WFE505W0HZ1 "Customer complaint is no power to unit. Checked outlet, no power. Breaker outside was tripped, reset breaker. Checked fuses in unit, all good. Checked all other connections, all good. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Frost Fire, San Antonio, TX 78245
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: freezer leaking. Previously found condensation by ice bin and fan motor running constantly. Replaced both. Noticed burnt wire by fan motor harness. Ordering freezer harness w/thermistor.; ordrng 1 W11405276 (HARNESS) and 1 WPW10384183 (thermistor)

Near Flora Springs, San Antonio, TX 78253
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Dispenser not releasing rinse aid. Will drop soap. Installed new dispenser. No issues during testing. Tested to complete.

Near Overlook Canyon, San Antonio, TX 78245
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: dishwasher not washing properly. Low water pressure in unit. Ordering sump and sensor. Also found burnt vent tube to blower. Ordering parts.; ordrng 1 W10772907 (tube-vent) and 1 W11084121 (sensor) and 1 W11162733 (pump&motor) and 1 W11228135 (vent)

Near Martin St, Lytle, TX 78052
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer is experiencing a twangy loud intermittent noise. Has been getting worse recently in noise and duration. 5 to 10 minutes at a time. Took temperatures in the freezer at -6 degrees F and 41 F in fresh food section. Conducted diagnostics and all loads were running correctly. Found the refrigerator not leveled accurately. Found fresh food section temperature set at 40 degrees F. I tried to replicate the sounds by pushing on the cavity of the refrigerator from both side while the compressor and the evaporator were on test mode and could not replicate. I changed the temperature in the fresh food section from 40 to 37 degrees F, balanced the refrigerator. Asked the client to give us a call if they have any further issues. Fully operational. Job complete."

Near Lawrey Dr, San Antonio, TX 78259
Jim G.

Jim G.

RANGE KITCHENAID KSDB900ESS3 I verified the spark module is functional but there is no gas to unit. Verified unit is not receiving propane from the tank. Various gas supplied unit in customer house are also not receiving gas. Contacted techline to verify possible other factors. Austin SR# 7726970674

Near Ironwood Rd, Fischer, TX 78623
Steven G.

Steven G.

MW-HOOD COMBO KITCHENAID KMLS311HSS1 Checked microwave found support bolt for mounting microwave installer stripped and cannot remove ordered parts will need double labor for cutting bolt off and dropping microwave down to repair ; ordrng 1 W10821385 (hard-mount) and 1 W11122643 (NUT)

Near Montclair Ave, Alamo Heights, TX 78209
Steven G.

Steven G.

OVEN ELECTRIC (D JENN-AIR JJW3830DP01 Checked oven found F2 E1 fault code tried to clear code kept coming back upper oven door staying open ordered hinges ; ordrng 2 W10725130 (HINGE DOOR)s and 1 W11232121 (TOUCHPAD )

Near Sharon Dr, San Antonio, TX 78216
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT910SAYE2 "Customer complaint is that the unit is leaking from the bottom. Verified leak from sump/motor assembly. Quoted cost of repairs. Customer will buy a new unit. Collected service call fee. Customer is retired military"

Near Bandera Rd, Helotes, TX 78023
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: double oven displaying lower cooling fan speed error. Ordered harness. Wrong harness came in. Ordering correct part.; ordrng 1 W10562910 (harns-wire) and 1 W11177679 (harns-wire) and 1 W11225365 (harns-wire) and 1 W11233570 (harns-wire)

Near Co Rd 375, San Antonio, TX 78253
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW1 Issue was a blown bearing on gearcase. Replaced gearcase to resolve issue. Unit tested good. Oil was present under machine. Cleaned work space with bleach but also alerted customer of oil under machine for further cleaning.

Near Roy Smith St, San Antonio, TX 78215
Devon F.

Devon F.

WASHER WHIRLPOOL WTW4855HW1 Customer complaint was unit would make noise during spin cycle tested unit in spin mode no noise checked for error codes no codes showed maintenance the spin cycle to verify noise noise unit is operating as designed.

Near Overlook Loop, San Antonio, TX 78259
Ivan B.

Ivan B.

DRYER AMANA NED4655EW1 Customer already had vent kit. Kit failed. Vent is not clogged or any debris. Unit blowing but no heat. Ordered replacement thermal fuse. Ordered heater also just in case. Collected 113.66 for service call.; ordrng 1 W10724237 (HEATER) and 1 WP3392519 (THERMAL FUSE)

Near Estate Hill Dr, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HW0 "F5E2, F0E5,and F5E2 stored in system. Cleared out faults, Found unit not leveled. Leveled and ran through diagnostics. Unit is good to go. Went over survey with customer and leave behind."

Near Horse Creek Rd, Medina, TX 78055
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW560CHW0 Customer stated that he issue is the unit is displaying OB code. Ran diagnostics and found F0E5. Ran automatic test cycle to ensure good unit function. Educated customer on proper loading procedures. Unit testing good with no further issues at this time. Yes to survey.

Near Thunder Crossing, Boerne, TX 78006
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Replaced control however it appears the switches are also not functional. Ordered part. ; ordrng 1 W11033422 (interlock)

Near Encino Briar, San Antonio, TX 78259
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced inlet tubing and valves. Issue resolved. No leaks.

Near Phantom Rider Trail, Spring Branch, TX 78070
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE320M0EW2 Found wire harness burnt and damaged at terminal block. Will need main harness.; ordrng 1 W11416847 (MAIN HARNESS )

Near E Pipe Creek Dr, Pipe Creek, TX 78063
Steven G.

Steven G.

RANGE WHIRLPOOL WFG320M0BS3 "Checked range found damaged control panel, replaced damaged parts ready for sale"

Near Austin Hwy, San Antonio, TX 78209
Justin  R.

Justin R.

DRYER MAYTAG MEDB835DC4 "F4E3 stored in unit, ran unit through diagnostics. All test passed, lowered my legs on the front of unit. Showed customer about not selecting wrinkle prevent, also showed them how the sensor dry works. Unit is good to go."

Near Old San Antonio Hwy, Bandera, TX 78003
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control and evap motor. All components passing service diagnostic. Unit operating as designed.

Near Lantana Vista, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDPM354GPS0 "Found carpet was wet upon arrival and drain hose under sink was damaged from what appears to be from rodent, removal of unit found more damage from rodent snapped picture of this called Trade Partners spoke to Becca SR number 7726952606 report findings parts she wanted to talk to tech line spoke to Kathy SR number for tech line is 7726970833. She advised me this repair not covered under since issue linked to rodent problem. Went back told customer about this and to get problem corrected before I can quote on repairs. Spoke to NR let him know what Whirlpool said he agreed not to quote till problem taken care of. Call completed."

Near De Soto Dr, Universal City, TX 78148
Devon F.

Devon F.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Customer complaint was unit would not drain ordering new drain pump to resolve issue.; ordrng 1 W10825875 (pump)

Near Carriage Dr, San Antonio, TX 78217
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG505M0BS3 Removed unit removed rear panel replaced control reassembled preheated and tested unit all operations normal advised of survey.

Near Stanley Park, Converse, TX 78109
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer complaint was unit would leak water on the floor checked drain tube for ice and rubber duck bill is closed shut tried putting thin wire through can’t go thru called tech line they said unit unrepairable 7726971814

Near Parkmont Ct, San Antonio, TX 78258
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC "Replaced wiring harness and heater. Ran unit through diagnostics and cleared error codes. Ran automatic test, all steps passed. No error codes. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Alamo Ranch Pkwy, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Freezer still frosting on bottom right corner. Found small gap in seal. Fixed seal. Will need other parts to complete repairs. ; saved tckt

Near Gillette Blvd, San Antonio, TX 78221
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER MAYTAG MDB7959SHZ0 Issue is rack not staying in place. Found parts are damage. Ordering new part ; ordrng 2 W10251047 (cover)s and 1 W10609578 (adjuster) and 1 W10609579 (adjuster) and 1 W10609586 (support) and 2 W10627763 (adjuster)s and 2 W10663572 (clip)s

Near Karat Dr, San Antonio, TX 78232
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA SCOTSMAN CU50PA-1B Issue is unit not making enough ice. Found thermostat bracket to be out place. Lower than usual. Not letting more ice be produce do yo been low. Fix thermostat. No other issues job complete. Attach pics of purchase date

Near Pepper Bush St, Shavano Park, TX 78231
Christian G.

Christian G.

RANGE WHIRLPOOL WFE975H0HZ1 Issue stated by customer: oven not heating properly. Replaced control and sensor. Unit test good. Informed customer of survey.

Near Hanging Branch, , TX 78253
Jesus C.

Jesus C.

RANGE MAYTAG MGR6600FZ1 Error code F0E1. Control is bad. Installed new control. Ran broil for 15 minutes. No error codes. Unit is working properly. Tested to complete.

Near Co Rd 5736, Castroville, TX 78009
Richard G.

Richard G.

DRYER WHIRLPOOL WED5000DW2 Complaint of a grinding noise when running. Found a bad motor. Ordering motor and blower wheel.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Desert Willow, San Antonio, TX 78227
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FBS00 Icemaker was not dispensing ice due to faulty shaft. Replaced with new parts to resolve issue. Unit testing good now. Collected parts cost

Near French Walk, Helotes, TX 78023
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HC0 Installed new shocks. Tested washer. No excessive vibration. Unit is working properly. Tested to complete.

Near Rosenthal Pass, San Antonio, TX 78252
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is water not dispensing right. Found bad water valve ordering new valve ; ordrng 1 W10908836 (valve) and 1 W11095287 (valve)

Near Turkey Oak St, San Antonio, TX 78232
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Customer complaint was unit would not dispense ice properly and the fridge door indicator light does not come on or sound ordering new solenoid and UI panel to resolve issue.; ordrng 1 WPW10309866 (solenoid) and 1 WPW10521642 (cntrl-elec)

Near Le Blanc St, San Antonio, TX 78247
Justin  R.

Justin R.

WASHER AMANA NTW4516FW3 "Replaced bad drain pump, ran calibration and diagnostics. Tested unit to complete."

Near Windmill Estates Ln, Bandera, TX 78003
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMW2427DB01 Replaced console. Issue resolved.

Near Remington Dr, Bergheim, TX 78004
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW0 Customer stated that the unit sounds like a jet taking off during spin. Found issue to be bad g arcade. Ordering parts to resolve issue.; ordrng 1 W10811956 (drum assy)

Near Wasp Creek Rd, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8540BW1 "Unit making noise during spin cycle. Found cause to be blown bearing. Ordering outer tub with shaft to resolve the issue. Needs Auth ; rqstng P&A on 1 W10381078 (outer tub), states that autho needed"

Near Cibolo Path, Fair Oaks Ranch, TX 78015
John L.

John L.

RANGE WHIRLPOOL WFE510S0HW1 "Found damage to new cooktop, will need to order to resolve this issue.; ordrng 1 W11178790 (cooktop)"

Near Blades St, Corpus Christi, TX 78410
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found refrigerator and freezer temperature at normal, not a sealed system problem unit seems to ice up in a month customer to watch and call so I can get back and find out what’s wrong"

Near Stonehaven Rd, San Antonio, TX 78230
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, found no issues with control. Ran a few tests, unit runner no normal. Only issue found with suspension, front rods have to much give. Bounces around when in spin. Replace to resolve.; ordrng 1 W10821951 (suspension)"

Near Easthaven Dr, Portland, TX 78374
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS05 "Replaced thermal fuse and TOD. High temp thermostat on lower oven. Issue resolved. ; used 1 W10545291 (THERMAL FUSE), and 1 WP4449751 (THRMST-FIX) from stock"

Near Ninebark, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER MAYTAG MED5630HC0 Installed new seal from service pointer. Dryer runs quietly. No further issues. Tested to complete.

Near Rosenthal Pass, San Antonio, TX 78252
John L.

John L.

ICEMAKER KITCHENAID KUIX505ESS1 "Ran diagnostics, ran rest on components. All components seem to be working fine except for grid cutter which is broken. Ran unit to make ice, unit pours water into reservoir but will not dump out as should possible issue with sensor. Waited to see if unit does make ice.; ordrng 1 W10485968 (grid-cuttr) and 1 W10747426 (pump)"

Near Captain's Cove, Rockport, TX 78382
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB850YG0 "Unit has bad idler pulley causing squeaking and cabinet needs changing out. Removed drum vacuumed out cabinet element blower, tested thermostats element. Replaced idler pulley and rollers from dryer repair kit from van, belt will not fit this model but belt is in good condition does not need to be changed at this time. Tested unit all operations normal normal advised customer to have vent cleaned cost for service fee labor and part with tax paid in full.; used 1 4392067 (REPAIR) from stock"

Near Taylor Made Cir, Schertz, TX 78108
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Inspection of unit shows no error codes but right rear burner without heat consistently. Also control board not always responding to keep pressing. Replace both to resolve issue; ordrng 1 W10259867 (elmnt-surf) and 1 W10837801 (cntrl-elec)

Near N Vargas St, Falfurrias, TX 78355
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH76719CS-5 "Issue was a no heat microwave. Replaced magnetron and transformer. The diode I got was wrong and the capacitor was rusted. Unit now heats. Won’t complete steam cleaning cycle, finding the humidity sensor to be at fault. Customer explicitly stated that he does not want unit uninstalled again and is fine with the unit as is. Am notifying NR and AE of situation and marking as complete."

Near Fisher's Hill Dr, San Antonio, TX 78240
Steven G.

Steven G.

WASHER MAYTAG MHW6630HW0 "Checked washer customer complaint is that washer won’t turn off, ran diagnostics found no fault codes ran cycle after talking with customer found fresh button was pushed advised on use, customer understands Washer is ok"

Near Vista Del Rio, San Antonio, TX 78216
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFI2569VEM1 Inspection of unit shows start device not engaging compressor. Wash and turn is keeping the unit from cooling. Unit is out of warranty and customer was charged. Customer is aware that cost of parts was a rough estimation only and labor plus parts will be due upon installation next visit. Ordering start device and capacitor to resolve issue.; ordrng 1 2264017 (sub 2169373) and 1 W10197428 (start device)

Near W Adams St, Falfurrias, TX 78355
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KBSN608ESS00 "Checked refrigerator found lights in freezer and refrigerator dim, customer had a light replaced light in freezer all lights are working properly now"

Near Whispering Wind St, San Antonio, TX 78230
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "The customer says ice maker is making too much ice. Tested ice maker, it’s working normal the and plastic extension shut off and shut off arm are good. The display wasn’t functioning properly. Ordered new UI and rescheduled customer ; ordrng 1 W11043015 (panel-ui)"

Near Suncrest Ln, Victoria, TX 77905
Michael R.

Michael R.

WASHER MAYTAG MVWX655DW1 "F7E6, F7E5, F7E7 error codes, cleared error code and all connections are good. Would not spin through calibration or diagnostics. Removed the capacitor and tested, it’s a bad capacitor, ordered part to resolve issue.; ordrng 1 W11395618 (CAPACITOR )"

Near Villaggio Cir, Victoria, TX 77904
Shawn W.

Shawn W.

OVEN ELECTRIC (D KITCHENAID KODE300ESS00 "Found no error codes. Upper Oven:When preheating the oven to 250 F. Once it reached temp on display, my thermometer reached 187 F in center of oven. The customers were at 200. This was at 11:50 am. At 11:57 am my thermometer was only at 217 degrees F. All three thermometers reached 250 F after 7 minutes. The highest my thermometer reached before cycling down was 269 F. That was at 12:50pm. By 12:12 the temperature did not cycle lower than 251 F. It finally dropped below 250 F at 12:13 pm. It cycled down to 246 F T 12:15 pm. The temperatures were cycling high.It took 18 minute to cycle up then cycle down.Lower Oven:When preheating the oven to 250 F. Once it reached temperature on display, my thermometer reached 252 F at 12:27 pm. I have never seen the actual temperature reach before the display. it cycled up to 289 F by 12:30pm . It cycled back to 250 F by 12:44 pm. It cycle below 250 F as far as 212 F at 13:01 It finally started cycling up at

Near Estacado, San Antonio, TX 78261
Jesus C.

Jesus C.

DRYER AMANA NED4600YQ1 Installed new dryer and blower wheel. Unit heating. No further issues. Tested to complete.

Near W Travis St, San Antonio, TX 78207
John L.

John L.

DRYER WHIRLPOOL WED49STBW "Inspected unit found issue to be with roller shafts, scarring on shafts causing unit to be noisy. Replace shafts and rollers to resolve this issue.; ordrng 1 3397590 (sub 349241t) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft)"

Near Airline Rd, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW3 "F2E1 error code, stuck key, cleared error code, calibrated and performed a diagnostics test. The appliance is working normal, but the gearcase is making a loud noise, ordered part to resolve issue.; ordrng 1 W10811956 (drum assy)"

Near Tanglewood Dr, Victoria, TX 77901
Justin  R.

Justin R.

WASHER MAYTAG MVWB865GW0 "F0E3 stored in unit, customer says the clothes are still wet at end of cycle. Checked hoses, contacted mike from techline to document findings. Went over loading procedures and settings with customer. Went over survey with customer and leave behind."

Near Krause Rd, Pipe Creek, TX 78063
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FW3 No issues with washer. Unit is working as designed. Job complete.

Near E Pyron Ave, San Antonio, TX 78214
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ "Inspected unit found possible water leak from inlet, also found signs of water leak from door. Leak from vent and dispenser. Replace these components to resolve issue.; rqstng P&A on 1 8531323 (gasket) and 1 W10195032 (deflector) and 1 W10195536 (water inlet) and 1 W10469574 (vent) and 1 W10620296 (detergent dispenser)"

Near Airline Rd, Corpus Christi, TX 78412
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint was unit would leave walls wet after cycle called tech line spoke with he stated that it would take about a year for unit to not leave walls wet after cycle stated unit is operating as designed. Rick 7726972543.

Near Rogers Pass, San Antonio, TX 78258
Michael R.

Michael R.

RANGE WHIRLPOOL WFE770H0FZ2 "Called and spoke with the customer, asked if we could reschedule for tomorrow 01/24/2020. Rescheduled customer ; schdld next appmnt for 1/24 FRI !"

Near W Fannin St, Goliad, TX 77963
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3122DW01 "Starting device and capacitor are good, amps are low, .58 amps, possibly low on Freon, sealed system issue. ; ordrng 1 WPW10143759 (dryer)"

Near N Navarro St, Victoria, TX 77904
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW0 Replaced lid ran service cycle tested all operations normal balance paid in full.

Near Country Vale, Cibolo, TX 78108
Douglas H.

Douglas H.

RANGE KITCHENAID KSDB900ESS3 Last trip found stripped and sharp screws. Replaced screws and wiped glass. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Hawthorne Rd, Spring Branch, TX 78070
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics, received F2E1 stuck button, ran ui test. All keys registered during test, tested normal wash. Unit would not allow selection, after a few tries was able to start a cycle. Issue with main controller. Replace to resolve.; ordrng 1 W11183368 (cntrl-elec)"

Near John Lee St, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR MAYTAG MRT118FFFZ05 "Unable to do job, requires lock ring kit which do not have on hand. Will need to reschedule and return with lock ring kit to finish job. Make sure appointment is in afternoon.; schdld next appmnt for 1/27 MON !"

Near E Kleberg Ave, Kingsville, TX 78363
Steven G.

Steven G.

WASHER MAYTAG MVWB835DC4 "Checked washer ran diagnostics found Long Fill code ran test found rats had chewed through pressure switch hose, replaced hose checked operation unit working normal now ; used 1 WP353244 (HOSE) from stock"

Near Farview Ln, San Antonio, TX 78216
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows no error codes. But manual and automatic testing results in same outcome wash plate is free spinning from gear case shaft unable to separate the two. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10748956 (suspension)

Near Oak St, San Diego, TX 78384
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 The cooling had just turned off with all the lightning still on. Will order and replace the UI. ; rqstng P&A on 1 W11092503 (panel-ui)

Near Deep Dell Rd, Salem, VA 24153
Devon F.

Devon F.

WASHER WHIRLPOOL CAE2795FQ0 Customer complaint was unit would leave clothes wet at end of cycle replaced inlet valve to resolve issue unit is operating as designed. Collected labor 100 card.

Near Perrin Beitel Rd, San Antonio, TX 78217
Chris S.

Chris S.

DRYER MAYTAG MEDB855DC4 The control relay isn’t closing when it should thus no sending power to the element. ; rqstng P&A on 1 W11158453 (cntrl-elec)

Near Salem, VA 24153
Uriah B.

Uriah B.

BELLA KITCHENAID KRFC704FBS00 Needs drier and RC evap. Suspect leak in the RC evap. Temps averaging 48 in the RC and 23 in the FC. Settings at recommended settings. Evap not in stock at Whirlpool or vendors. Will take 15 business days to track down. ; ordrng 1 W10865322 (evaporator) and 1 W11109499 (drier-tube)

Near Sawgrass Way, Radford, VA 24141
Chris S.

Chris S.

WARMING DRAWER KITCHENAID KOWT100ESS00 The left drawer slide is coming apart. ; ordrng 1 WPW10188461 (slide-drwr)

Near Pineland Rd SW, Roanoke, VA 24018
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL WMH53520CS6 "Customer complaint was unit would no power on took unit down replaced fuse and microswitches to resolve issue unit is operating as designed.; used 1 W10138793 (FUSE-THRML), and 1 W10727360 (SWITCH) from stock"

Near Eldon Rock, San Antonio, TX 78247
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRS586FLDM01 The icemaker wasn’t producing ice and overflowed a few times. The ice dispenser motor is getting voltage but isn’t running. ; rqstng P&A on 1 W11202789 (motor) and 1 WPW10251076 (icemaker)

Near Doyle St, Salem, VA 24153
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL GT2SHMXMS01 Arrived at customers location customer states job was meant to be canceled. Issue resolved

Near E Caesar Ave, Kingsville, TX 78363
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Inspection of unit shows dryer in good working order. Customer is having a long drive times because of restricted airflow. Advise customer to clean out and reset exhaust hose to shortest most direct route to resolve issue.

Near Taylor Rd, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 1827. Arrived at customers location unit is considered out of warranty tried to call partner team to get concession. Partner team stated their systems are down and would be unable to provide any help in this regard advised to tell customer to try and call back and get Concession for themselves. Asked customer service rep for an SR number rep stated unable to provide SR number because again systems are down but said she would try to make note in customers file. Issue resolved

Near E Riley St, Freer, TX 78357
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not starting, ran service diagnostics found wash motor not starting with 120v at motor, diagnosed to need pump motor assembly ; ordrng 1 W11025157 (pump&motor)"

Near Prysock Rd, Benton, AR 72015
John L.

John L.

DRYER MAYTAG MEDB765FW "Replaced overlay, issue has been resolved."

Near Airline Rd, Corpus Christi, TX 78412
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 I installed the control and evaporator wire harness. I checked operation. All operations check ok.

Near N Lake Dr, Roanoke, VA 24019
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT318FZDW01 "Cx is still experiencing freezing, even on the warmest refrigerator setting. Temp is holding at about 17 in the RC on the top shelf, around 20 elsewhere in the fridge, and around 0 in the FC. Frozen food on top shelf, door, and other spots. New thermistors last time we were out. Replaced control. If we get called back, Per techline break styrofoam away from thermistor to increase airflow across the thermistor. Also set the freezer to the max temp to restrict some airflow to the refrigerator. SR. 7726970899"

Near Honaker Rd, Draper, VA 24324
Chris S.

Chris S.

DISHWASHER WHIRLPOOL DP1040XTXQ5 They canceled service.

Near Yeager Ave NE, Roanoke, VA 24012
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC0 The water was leaking from the dispenser. There was a screw holding the dispenser box that wasn’t installed correctly. I reinstalled the screw and checked operation. All operations check ok.

Near Orchard Villas Cir, Roanoke, VA 24019
Chris S.

Chris S.

DISHWASHER KITCHENAID KDPE234GPS0 I installed both hinges and checked operation. All operations check ok.

Near Blue Ridge Springs Rd, Blue Ridge, VA 24064
Chris S.

Chris S.

OVEN WHIRLPOOL WFE525S0HZ1 If installed both hinges and checked operation. All operations check ok. ; pckd up 1 W10299227 (hinge-door)

Near 6th St, Radford, VA 24141
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced water valve due to shorted solenoid not allowing water to dispense , tested unit operation checks ok"

Near Airport Rd, Pearcy, AR 71964
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced ice maker due to not making ice with 120v to ice maker and ice maker not cycling, tested unit operation checks ok"

Near Carpenter Dam Rd, Hot Springs, AR 71901
Ivan B.

Ivan B.

FREEZER WHIRLPOOL WZF34X16DW04 Checked refrigerator all operation normal and components functioning as designed. Customer complaint of noise most likely due to copper tubing vibrating off each other. Re aligned the tubing where it will not touch. Unit did not reenact previous noise so I could not pin point the sound. Also explained to customer that the tight seal of the door is normal. Customer does not agree with findings and would like that annotated.

Near Buroak Ridge, San Antonio, TX 78248
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue stated by customer: console cracked. Replaced console, unit test good. Informed customer of survey."

Near Sprightly Ln, San Antonio, TX 78254
Steven G.

Steven G.

DRYER MAYTAG MEDB855DC4 "Arrived at home to fix dryer customer informed me that Lowe’s changed unit out, so I guess when Lowe’s calls we can fix it there."

Near Lakefront St, San Antonio, TX 78222
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN JENN-AIR JMW2430DP01 Removed unit with dolly removed console replaced console and replaced oven acu. Reassembled installed unit set unit to model and finished set up. Tested unit all operations normal.

Near Marcia Pl, Alamo Heights, TX 78209
Sherman  J.

Sherman J.

DRYER MAYTAG MEDC215EW1 Upon arrival customer said electrician came out and replaced blown fuses. She wanted me to double check unit to be safe. Unit is functioning as designed. No further issues at this time. Tested unit. Heating up as designed. Yes to survey and leave behind.

Near Galbraith Ave, Kerrville, TX 78028
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED5620HW1 Swapped out control and console to resolve electrical issues. Unit testing good now. Yes to survey.

Near Dana Creek Dr, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Replaced pump and motor assembly ran dishwasher no issues, checked for error codes no issues. Job complete."

Near Newell Ave, San Antonio, TX 78215
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE304GPS0 Replaced motor and pump ran dishwasher no issues. Ran diagnostics found no error codes. Job complete.

Near Larkwood Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW97HEDW0 Removed rear panel replaced pump reassembled cleared error code ran automatic verification cycle no errors all operations normal. Advised customer that outlet is loose and should be repalced.

Near Queensland Way, Converse, TX 78109
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 Customer complaint was unit would not dispense water nor ice replaced inlet valve unit is operating as designed. Collected 236.96 card

Near Rocky Creek, San Antonio, TX 78247
Steven G.

Steven G.

DRYER MAYTAG LSE7806ACE "Checked washer found blown fuse from bad lid switch, replaced fuse and lid switch checked operation unit working normal again"

Near Tupelo Ln, San Antonio, TX 78229
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Tested washer. Found power supply connector on control was loose. Causing intermittent power issues. Fixed connector for power supply. Unit is working properly. No further issues. Tested to complete.

Near Rain Dance, San Antonio, TX 78242
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW1 "Replaced basket, ran diagnostics and recalibrated no issues. Job complete. No error codes found during testing or operation. Job complete."

Near Mission Gate, San Antonio, TX 78224
Colton B.

Colton B.

WASHER WHIRLPOOL WTW4816FW2 Issue was long fill on washer. Replaced control board and valve to resolve issue. Unit tested good.

Near Lisa Enrico, Helotes, TX 78023
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 Found unit to have a bad drain pump. Replaced and tested to complete. Went over survey with customer and leave behind.

Near Ritter Lodge, San Antonio, TX 78254
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW2 "Issue stated by customer: washer making loud grinding/squealing noise. Ran unit through diagnostics, no error codes present. Unit spins well but, agitate causes very loud noise. Ordering parts.; ordrng 1 W11035751 (gearcase)"

Near Bercy Ct, San Antonio, TX 78251
Tommy B.

Tommy B.

COOKTOP GAS KITCHEN AID KGCU467VSS02 Intermittent gas release and sparking of electrode. Discussion with field supervisor and determined issue to be faulty switch in the valve and not the spark module connection.; ordrng 1 WPW10385582 (valve-brnr)

Near Bull Ring, Boerne, TX 78015
Jesus C.

Jesus C.

RANGE KITCHEN AID KSEG700ESS3 Installed new filter board. No issues during testing. Tested to complete.

Near Calico Corner, San Antonio, TX 78245
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HB1 "Replaced both sides of door trim and vent trim. Unit is good to go. Unit was moved to a vacant home,no one to sign or speak with about survey."

Near Broussard, San Antonio, TX 78253
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Duplicated ticket.

Near Encino Briar, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WTW7500GW0 Costumer issue was Asher not filling up. Ran diagnostics found bad water valve not letting cold water dispense. Replace water valve ran diagnostics no error error codes. Calibrated unit. No other issues job complete. Service fee/105parts38.63 /labor 85 collected 247.49

Near Midnight Dr, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Checked refrigerator found temps in refrigerator and freezer 38 and-4 replaced damper and ordered freezer door glides, found door not closing causing frost buildup, nothing wrong with seal system ; ordrng 2 W10860513 (GLIDES)s"

Near Loy Dr, San Antonio, TX 78228
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIC18PNXS3 "Checked ice maker found compressor is ok, unit needs a Evaporator no freon in unit, ordering evaporator ; ordrng 1 W10218037 (evaporator)"

Near Letitia Ln, San Antonio, TX 78217
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE505W0HS1 Replaced control board and 2 infinite switch. Ran diagnostics no issues cooktop on/cooktop hot lights no longer on. Job complete.

Near Catfish Ln, San Antonio, TX 78224
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFF507ESS01 Issue was fridge not cooling in the pantry side. Replace damper control since it was bad. Check for damper to be working no other issues job complete. Charge labor and parts 97.71

Near Westelm Cir, San Antonio, TX 78230
Richard G.

Richard G.

WASHER MAYTAG MVWB835DC4 Replaced dispenser. Unit is good to go. Spoke with customer about survey.

Near Old San Antonio Hwy, Bandera, TX 78003
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer doesn’t have address on house tan and White House. Customer complaint was unit would not spin got error code F7E1 basket speed looked under the unit oil is everywhere ordering new gear case and motor to resolve issue.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)

Near Jethro Ln, San Antonio, TX 78266
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 Upon arrival ran diagnostics on unit. No codes found. Removed tube from back of unit. Found ice blockage. Removed blockage. No further issues at this time. Unit is functioning as designed.

Near Fredericksburg, TX 78624
Devon F.

Devon F.

DRYER WHIRLPOOL WED8500DC4 Customer complaint was unit would not power on ordered UI complete assembly only got one part ordering UI panel face only this time.; ordrng 1 W11158455 (panel-cntl)

Near Pat Booker Rd, Universal City, TX 78148
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KFIS27CXMS5 Last visit found faulty gasket. swapped out with new gasket to resolve issue. Unit testing good now. Called techline spoke to David. SR7726959328

Near TX-27, Comfort, TX 78013
Devon F.

Devon F.

COOKTOP GAS KITCHENAID KGCU462VSS01 Customer complaint was unit would keep sparking after burner lit and simmer would turn off flames followed service pointer to order special burners for sparking and orifice for low flame.; ordrng 1 W10340424 (spud orifice) and 1 W11106799 (burnr-head)

Near Encino Belle St, San Antonio, TX 78259
Justin  R.

Justin R.

COOKTOP GAS KITCHENAID KCGS356ESS00 "Spuds have already been changed from one of our previous visits. Burners are igniting correctly, instructed customer on proper ways to ignite burners. Unit is working as designs, customer was told by last tech that they were ordering more parts. I have no record on PVR, could we look into previous repairs."

Near Azalea Fern, San Antonio, TX 78253
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBP100ESS03 Replaced interlock switches which according to techline must be removed from the harness as sent by the parts distributor. These interlock switches did not work. Ordering another set. Also techline states the door is issue. SR# 7726794966; ordrng 1 W10775493 (glass-door) and 1 W10839793 (nameplate) and 1 W11033422 (interlock)

Near Winding View, San Antonio, TX 78260
Jim G.

Jim G.

RANGE KITCHEN AID KDRP487MSS03 "Determined issue is due to a faulty hidden bake element. ; ordrng 1 4451175 (element kit,bake)"

Near Wilderness Oak, San Antonio, TX 78258
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW3830IL00 Unit making rattling/vibration noise. Found cause to be cooling fans. Ordering blowers to resolve the issue. ; ordrng 2 W11248652 (blower)s

Near Cabin Springs, Boerne, TX 78006
Richard G.

Richard G.

OVEN ELECTRIC (D KITCHENAID KODE500ESS Replaced top front and top rear panels and console. Tested to complete. Unit is good to go.

Near W Loop 1604 N, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Issue is ice maker making loud noise ran diagnostics and found bad recirculating pump W10747426 and reservoir drain W10489125; rqstng P&A on 1 W10489125 (pump) and 1 W10747426 (pump)

Near Hackney Ln, San Antonio, TX 78260
Ivan B.

Ivan B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Checked refrigerator. RC not cooling properly. Checked FC found it all iced up. Issue is with evaporator and defrost. Ordered replacement evap motor assembly. Quoted 216.36 for p+l. Collected 113.66 for service call. Rescheduled 1/28. Customer needs morning appointment.; ordrng 1 W11224591 (EVAP MOTOR ASSY)

Near Moncayo Dr, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS3 "Checked range found no error codes, customer recently installed unit. There was air in gas lines.range is operating as designed.job complete."

Near Rhett Butler, San Antonio, TX 78223
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHEN AID KUDS50FVPA4 "Issue is unit not turning on we order parts Console assembly W10250002 user interface W10243170 in the last 2 visit we got a different part due to part been discontinued. Call marcone and spoke to them asked them about the parts and they said that those parts are discontinued and are not made anymore. Told costumer what was going on that her warranty will get. Hold of her after everything is summited since the parts to fix the issue are discontinued. ; rqstng P&A on 1 W10243170 and 1 W10250002, states that autho needed"

Near Cinnamon Oak, Shavano Park, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Unit making noise, found refrigerator EVAP frozen over. Calling techline per notes. Spoke with Scott. Stated to defrost EVAP and check EVAP harness thermistor for proper location/splitting. Also stated to let customer know to keep it on the back of their minds to be conscious about leaving the doors open can cause the build up on EVAP. 7726959172Defrosted EVAP completely found thermistor splitting. Replaced EVAP harness to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 W11033168 (HARNS-WIRE) from stock"

Near Camino Tower, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found unit not getting ice, ran diagnostics could not get ice maker to cycle checked wiring this was good and could here ice maker making humming noise. Used van stock ice maker ran test found short cycles not complete harves checked power from main control need new control rescheduling 1/27 found frozen fill tube as well will order water valve in case needed unable to determine since cannot get fill cycle at this time.; ordrng 1 W10179146 (water inlet valve) and 1 W11212392 (CONTROL), used 1 W10873791 (ICE MAKER) from stock"

Near Arabian King, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER AMANA ADB1400AGB "Called customer she stated that she has 2 homes for service scheduled advised her i was only scheduled for the one and will not be able to go to 2nd home today due to schedule, she wants both on same day spoke to BP to set up day for both.; saved tckt"

Near Summer Blossom Ct, Northeast Side, TX 78109
Christian G.

Christian G.

WASHER AMANA NTW4516FW3 "Issue stated by customer: washer over filling with water, unit needed to be unplugged to stop. Found unit overfilling. Ran unit through diagnostics to re calibrate, unit would not re calibrate due to motor fault. Also heard loud scratch/knock in basket. Ordering parts; ordrng 1 W10846364 (hose) and 1 W10890624 (motor-drve) and 1 W11170317 (cntrl-elec) and 1 W11255272 (gearcase)"

Near W Elsmere Pl, San Antonio, TX 78201
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint was unit would sometime dispense ice customer would have to take out ice bin and put back in to dispense ice I instructed customer before to turn ice maker off every couple days to prevent this from happening so I called tech line they suggested customer to check and empty out ice bin every week to resolve issue 7726963710.

Near Cypress Cape, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found poor water pressure on ice maker fill and ice maker arm damaged, needs both ice maker and valve rescheduling 1/28.; ordrng 1 WPW10341320 (valve-inlt)"

Near Randolph Blvd, San Antonio, TX 78233
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue stated: refrigerator water line cut at bottom. Replaced line, unit tests good."

Near SW Loop 410, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6620HC1 Installed new terminal block with screws tested unit everything works and heats no noises all operations normal.

Near I-35, San Antonio, TX 78233
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Unit gives off heavy gas smell when center burner is being used. Finding cause to be faulty valve. Ordering valve to resolve the issue. ; ordrng 1 W11199023 (valve-brnr)

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Issue was unit not working. Found cable pinched in control board.fixed issue. Tested unit ran diagnostics no error codes. Ran quick cycle. Job complete

Near Monterey St, San Antonio, TX 78237
Devon F.

Devon F.

REFRIGERATOR KITCHEN AID KSSC42QMS03 Customer complaint was unit would not make ice tested ice maker test failed called tech line 7726962414 they said to replace electronic receiver ordering new receiver to resolve issue.; ordrng 1 W10757851 (optic bd set ref)

Near Grassmarket, San Antonio, TX 78259
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KFXS25RYMS5 Issue was water not dispensing right. Replace separator motor. Refrigerator Water now dispensing correctly. No other issues job complete.

Near Carolwood Dr, San Antonio, TX 78213
Jim G.

Jim G.

COOKTOP GAS KITCHENAID KCGS956ESS Determined issue may lie with burner head. The part ordered was. It for the correct burner also this unit already has upgraded burner plate. ; ordrng 1 W10836474 (cap-burner)

Near Lost Creek Dr, Bulverde, TX 78163
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Pump and motor working fine, sounds like the UWI sensor is faulty. Customer says she has to run the 8 hour cycle to really wash the dishes. ; ordrng 1 W10620296 (detergent dispenser) and 1 W10723295 (sensor)"

Near Buckner Pass, San Antonio, TX 78253
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF560SAFM2 Last trip found faulty pump and motor. Replaced pump and motor to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Copper Cave, San Antonio, TX 78249
Jim G.

Jim G.

RANGE WHIRLPOOL AEP222VAW3 I contacted techline Kevin SR# 7726967062. I was able to get more clarification on the issue since first call to techline was not able to be documented. I have verified an L2 break either between the terminal block or baking element. I have ordered both parts as a precaution. A subsequent appointment has been made for next Tuesday between 10 am and 2 pm. The customer has provided a copy of the model and serial since the previous visit. I have included it today. ; ordrng 1 W11176347 (WIRE TO THERMOSTAT) and 1 W11176350 (RED (L2) TO THERM)

Near Lipan, TX 76462
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL GBD277PDS5 "Checked range found bad door hinges on both oven doors, replaced hinges checked operation unit is working properly now"

Near E North Loop Rd, San Antonio, TX 78216
Steven G.

Steven G.

WASHER ROPER RTW4640YQ1 "Checked washer ran diagnostics found no fault codes, ran test cycle and normal cycle everything checks ok at this time, customer to use and watch if any problems she will call"

Near Cambridge Oval, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found UI not beeping and responding to certain selections, replaced UI and fan checked operation unit is working normal now"

Near County Rd 360, La Vernia, TX 78121
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW2 "Checked washer found F6 E2 and F2 E1 fault codes for UI and control, customer to buy new washer."

Near E Loop 1604 S Access Rd, Adkins, TX 78101

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