Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Richard G.

Richard G.

REFRIGERATOR MAYTAG MRT118FFFE04 "Ran unit for over 10 minutes and could find no noises out of the ordinary, unit is good to go."

Near SW Loop 410, San Antonio, TX 78245
Steven G.

Steven G.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 "Checked oven found power cord and outlet is at bottom of cabinet making it hard to pull out which caused wall outlet to pull out causing wires to come out, customer needs electrician to fix outlet oven is ok"

Near Camelback Dr, San Antonio, TX 78209
Colton B.

Colton B.

WASHER WHIRLPOOL WFW9500TW01 "Issue is that water is coming into unit and not draining. Ran diagnostics and got F27, F20, F35 error codes. All error codes revolve around the pressure switch. Unit needs new pressure switch but it has been discontinued. AE is going to work with AIG to find a solution.; ordrng 1 W10156252 (PRESSURE SENSOR )"

Near Sable Canyon, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFGD500EWH04 Removed control panel replaced control tested unit found both bakes working but upper broil not working replaced valve and regulator assembly tested all burners working replaced bake ignitor due to possibly premature failure by unit not having gas all operations normal tested for leaks no leaks. Advised of survey.

Near Goodhue Ave, San Antonio, TX 78218
Steven G.

Steven G.

WASHER MAYTAG MVWC565FW0 Checked washer found washer spinning and agitating at the same time ordered parts; ordrng 1 W10006481 (gearcase) and 1 W10863406 (CONTROL )

Near Ridge Elm Dr, San Antonio, TX 78239
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Customer stated ice guide fell. Examined ice guide and found it damaged. Ordering ice guide to resolve issue.; ordrng 1 WP2180224 (guide-ice)

Near Royal Mustang Cir, Boerne, TX 78015
Christian G.

Christian G.

RANGE JENN-AIR JGS1450FP0 Issue stated by customer: oven was burning food/getting way to hot. Upon arrival I hit bake and noticed unit was in Celsius. Asked customer if that was her preferred temp unit. She answered no and had said she didn’t notice and was setting unit to 350 degrees Celsius. Changed units back to Fahrenheit and tested unit at 350 degrees. Unit works fine. No error codes. Showed customer how to change back units if issue happens again.

Near Lamerton St, San Antonio, TX 78250
Christian G.

Christian G.

RANGE WHIRLPOOL WOS51EC0HS00 Issue stated by customer: oven getting too hot. Needs to be calibrated according to inspector. Set unit to bake at 350 degrees. Checked middle rack and adjusted unit to proper temps. Reset unit. Unit good.

Near Bluff Spurs Trail, San Antonio, TX 78023
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found touchpad cracked and not starting, replaced console and control checked operation unit working normal now"

Near Charon Point, Spring Branch, TX 78070
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows miscommunication between control and interface. Replace both control and interface to resolve; ordrng 1 W11114420 (cntrl-elec) and 1 W11114670 (console)

Near Co Rd 241, Concepcion, TX 78349
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 Customers breaker was off.

Near Foals Range, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Issue stated by customer: water and ice from fridge had bad odor/taste. Replaced water valve, reservoir, filter, dispenser and dispenser tube. Unit taste good. Informed customer if any further issues regarding odor they would need to contact their water softener company."

Near Pinto Canyon, San Antonio, TX 78254
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed board, unit now powers on. Another issue is present on unit now that it functions. Lid lock does not lock will need to replace to resolve.; ordrng 1 W10682535 (latch)"

Near S Saunders St, Aransas Pass, TX 78336
Christian G.

Christian G.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 Issue stated by customer: unit not cooking evenly and only getting warm intermittently. Customer states she checked unit once it hit 350 degrees and temps read 200. Put unit into diagnostics and found No error codes stored. Did a reset on the control. Ran a bake test to 350 degrees. Unit tested well. Informed customer of routine cleaning cycles and to call us if unit is having any other issues.

Near Rounders, San Antonio, TX 78254
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows large amount of ice building in the back of freezer compartment. Replace evaporator motor harness wire and thermistor to resolve issue will have to contact Macon for specific part number. According to diagrams available and pictures from suppliers website specific component I am looking for does not show contacted Marcon spoke with one of their Staff by the name Edwin to try and source correct part number. Edwin was having difficulty locating specific number but he did supply me with wire harness number w11218408 hoping that thermistor was connected to this specific harness.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11218408 (WIRE HARNS)

Near Strasbourg Dr, Corpus Christi, TX 78414
Christian G.

Christian G.

COOKTOP ELECTRIC WHIRLPOOL WEEA25HOHN0 Issue stated by customer: Issue stated by customer: light malfunctioning in oven. Found light socket resistance bad. Ordered socket and bulb. Found sockets were different and one installed in oven was incorrect. Replaced socket with correct socket and bulb. Unit tested good.

Near Bercy Ct, San Antonio, TX 78251
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Checked refrigerator ran diagnostics all fans and thermistors checked ok, customer to watch and call if any problems"

Near Ripple Way, San Antonio, TX 78266
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Sr#7727610143. Customer complaint of all lighting on inside of refrigerator would turn off it on on its own at random times. Inspection of unit shows pantry control board has been exposed to water causing corrosion to control. Replace pantry control to resolve issue. Customer also brought a second concern with water filter customer states that even after replacing filter the order water filter light would stay on the control. Call tech line to troubleshoot this issue tech line stated to unplug units wait several minutes plug back in if issue persists said I should replace control but if issue took care of itself there was a glitch and everything is OK.; ordrng 1 W10724664 (cover)

Near Cessna Dr, Corpus Christi, TX 78412
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed unit removed connectors from element removed bale element replaced and reassembled. Reinstalled unit preheated all operations normal.

Near Emerson Pass, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF34X16DW04 "Found vibration on condensation pan unit was level ,used truck stock spacer dampened vibration all operations normal.; used 1 WPW10221048 (SPACER) from stock"

Near Laserra, Cibolo, TX 78108
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Still not making ice and now the temperatures are warming up in both compartments. 26 degrees in FC, 47 in RC, and 37 at the ice maker. The customer said he doesn’t hear the ice maker call for water or hear the motor rotate, bimetal and fans are working normal, removed the long drawer in the FF section, the RC evaporator is starting to frost up. Called tech line and spoke with Scott SR 7727607666 explained to him all the work and test I’d done, he was leaning towards a dc voltage issue and said it would probably be the UI, I told him I had already changed out the UI and main control? He walked through all the same test again, all checked out, he said it could be a short in the LED lights or the display on the ff section or possibly freezer fan. The freezer fan wasn’t pulsating when we tested it, it was blowing strong and steady. He said for me to unplug the LED lights from the control and leave it that way for a couple of days to see if things go b

Near Riata, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Installed parts order, the compressor kicked on and fans were blowing, tried to navigate test 3 and it wouldn’t let me do anything and part of the number or letter was missing on some of the other test. Called and spoke with Dustin and he had me unplug the appliance and check voltage again, voltage is good, plugged appliance back in and tried the test again still not allowing to navigate, confirmed I ordered the right kit, advised me to reorder the kit, due to a communication issue.; ordrng 1 W10864261 (cntrl-elec)"

Near Charleston Dr, Victoria, TX 77904
Steven G.

Steven G.

REFRIGERATOR AMANA ASI2575GRS00 "Checked refrigerator customer explained that unit knocks about three times and only does it a few times a day and at night, Tech that made call heard it and should have been sent back, I did checks and didn’t hear anything, customer is going to write times down and see if we can pattern noise, and will call back"

Near Francisco Way, Converse, TX 78109
Colton B.

Colton B.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint was a no drain dishwasher. Found a piece of debris in drain pump. Removed debris, unit now drains perfectly."

Near Elwell Point, San Antonio, TX 78255
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows large amount of ice building in the back of freezer compartment. Replace evaporator motor harness wire and thermistor to resolve issue will have to contact Macon for specific part number. According to diagrams available and pictures from suppliers website specific component I am looking for does not show contacted Marcon spoke with one of their Staff by the name Edwin to try and source correct part number. Edwin was having difficulty locating specific number but he did supply me with wire harness number w11218408 hoping that thermistor was connected to this specific harness.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11218408 (WIRE HARNS)

Near Strasbourg Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR AMANA ASI2575GRW01 "Installed compressor, topped of unit. Unit holding pressure and is cooling. Issue resolved."

Near Brahma Blvd, Kingsville, TX 78363
Doug M.

Doug M.

WASHER MAYTAG MVWB835DW4 "Inspected unit for not starting,performed service diagnostics found f6e3,f6e2 error codes communication failure between ui and main control,f2e1 stuck key error,diagnosed unit to need main control and console; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Scott St, Conway, AR 72034
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for lid lock failure. Replace components calibrated unit ran verification cycle issue resolved

Near FM 2191, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE WHIRLPOOL WFG525S0HS1 Inspection of unit shows error code F2E1 shorten keypad. Replace control board to resolve issue. Unit is out of warranty customer was charged 105+ tax for diagnostic and labor and paid a total of 249.50 in parts. Installed component tested unit issue resolved.

Near Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed light, issue has been resolved."

Near Bay Landing Dr, Portland, TX 78374
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Install components tested unit issue resolved

Near Hidden Cove, Corpus Christi, TX 78412
John L.

John L.

WASHER MAYTAG MVWC565FW1 Ran diagnostics got 1 codeF8E1 long fiilReplaced agitator and valves to resolve issue.

Near Wickersham St, Corpus Christi, TX 78415
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL ED5GHEXNL00 "Inspected unit for not making ice after icemaker install,tested icemaker checks ok,tested water fill,fill valve is not turning on with120v to valve,diagnosed to need fill valve; ordrng 1 W10408179 (water vavle asm)"

Near Quapaw Trail, Maumelle, AR 72113
John L.

John L.

WASHER MAYTAG MVWC565FW2 "Ran diagnostics, got codesF7E7 unable to reach rpmF0E5 off balance F8E1 long fillTests for spin, no issue with motor or drive, tested fill, issue with hot side. Unit is not level, explained to customer that extreme uneven floor will not allow unit to sit properly, and customer will need to set unit on a completely flat surface."

Near Green Willow Dr, Corpus Christi, TX 78405
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed parts ordered, plugged appliance back in, no error codes, tested ice maker, it’s calling and for water and rotating properly"

Near Woodhaven, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows no error codes. Customer states they heard a noise and took off the wash plates that’s where they say they found burn marks. Mark’s customers are speaking of are in fact scam/dirt marks that are naturally occurring in the bottom of the wash machine. Reattached wash plate calibrated unit ran purification cycle no strange or abnormal noises found ran unit through manual testing on independent cycles to double check. No issues found issue resolved

Near Sealane Dr, Corpus Christi, TX 78412
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for not draining,found drain pump humming,impeller not turning,replaced pump tested unit operation checks ok ; used 1 WPW10348269 (DRAIN PUMP) from stock"

Near Hathaway Dr, Conway, AR 72034
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Issue stated by customer: freezer section started icing up. Issue was never reported until refrigerator section started showing signs of ice. Then refrigerator became warm. Ice patterns shown in picture depict air infiltration from seal. Found original cause of issue to be bad seal. Ordering door.; ordrng 1 LW11258473 (DOOR)

Near Culebra Rd, San Antonio, TX 78254
Richard G.

Richard G.

DRYER AMANA NED4655EW1 "Replaced drum. While putting the front panel of the dryer on, the clips at the bottom broke off. Need to order clips.; ordrng 2 W10854425 (clip)s"

Near Richland Hills Dr, San Antonio, TX 78251
Steven G.

Steven G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS3 "Checked microwave found unit not heating, ordered parts; ordrng 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (THERMOSTAT )"

Near Hoefgen Ave, San Antonio, TX 78205
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW2830WP02 Unit showing f8e0 lower fan under speed. Ordering not cooling fans to resolve the issue. Also found convection assembly in upper oven is extremely noisy. Ordering all 3 parts to resolve all issues. ; ordrng 1 WPW10213813 (fan-convct) and 1 WPW10273666 (blower LOWER) and 1 WPW10273667 (blower UPPER)

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Found basket speed error tested found bad capacitor ordered scheduled for Friday.; ordrng 1 W11395618 (CAPACITOR )

Near Firebird Run, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Part sent was Orion control board part needed was GF2 board, called tech line spoke to Chris got correct part number bypassed DC voltage determined this is definitely part needed. Unable to obtain part locally ordered part return on Friday.; ordrng 1 W11389713 (CONTROL)"

Near Water Oak, Schertz, TX 78154
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Console is failing and blacking out. Several F0E6 errors. Ordering new console and control as a precaution. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (STAINLESS STEEL CONSOLE)

Near Mountain Pl, San Antonio, TX 78259
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Customer stated that the u it began to fill and filled to top of agitator despite the unit having small load. Ran diagnostics and found no error codes. Ran automatic test cycle and unit skipped multiple steps indicating a control issue. Ordering new control to resolve issue.; ordrng 1 W11195970 (CONTROL)

Near Wallace St, Kerrville, TX 78028
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS950SIAM01 Customer states that the unit started making ice after my last visit and has been making ice since. Decided to proceed without repair.

Near Venado Trail, San Antonio, TX 78240
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO WHIRLPOOL WMH31017HW2 Replaced fan motor on MW-Hood combo no issues after replacement unit is working as designed. Job complete.

Near San Carlos St, San Antonio, TX 78207
Steven G.

Steven G.

DISHWASHER FRGIDAIRE FGHD2465NW1A "Checked dishwasher found fault code OU checked and found bad vent Assy blower, replaced vent checked operation unit working normal now"

Near Monticello Ct, San Antonio, TX 78223
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced. It’s slides and the baffle control. Issue resolved.

Near Garibaldi Way, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0EB2 Called trade partners got authorization WPSBN00APL1 found failed control and broken thermal fuse ordered both rescheduling Friday.; ordrng 1 W11122555 (cntrl-elec) and 1 WP3196548 (fuse-thrml)

Near Showdown Path, Selma, TX 78154
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JUD24FCERS00 Replaced thermistor on refrigerator checked for voltage good checked no issues. No error codes found. Job complete.

Near Wellesley Landing, Shavano Park, TX 78231
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Customer complaint is that the lid lock is broken again. Will need to reorder lid lock assembly and upper harness. Will need helper on return visit.; ordrng 1 W11028053 (harns-wire) and 1 W11176112 (latch)

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG RF263TEAESG Customer stated that he issue resolved itself after following defrosting recommendation. No further issues at this time.

Near Summit Cir, Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced modules. Issue resolved.

Near Castello Way, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RS2530BBP Customer stated fridge and freezer not cooling. Found issue to be defrosted and air dampener not work. Control board and damper assembly are NLA. Collected Sc.

Near Tivoli Way, Fair Oaks Ranch, TX 78015
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8740DW1 The thermostat was the wrong variety and would not fit. Took picture on SD Pics and will need new part.; ordrng 1 279973 (cutoff-tml)

Near Rattlesnake Bluff, Boerne, TX 78006
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "Customer complaint is that the unit is not filling up. Entered diagnostics and found error codes F7E5 shifter fault, F8E1 no fill long fill. Ran automatic test and no water is getting to unit. Water is on. Ordering valves.; ordrng 1 W11222849 (valve)"

Near Ingram Rd, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Called customer let them know was in route asked customer if they had any extended warranties for appliance. Customer stated no advised customer of all fees. Customer did not want to continue service. Job complete.

Near Beauchamp St, San Antonio, TX 78213
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Replaced drip pan, adapter and ui tested refrigerator no error found during testing or operation. Unit is working as designed job complete."

Near Sotol Overlook Cir, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER SAMSUNG DW80M2020US "Customer stated unit was still leaking. Found issue to be faulty seal under inner side of door. Found only way to get seal is order whole door assembly. Requesting authorization on parts.; rqstng P&A on 1 DD82-01374A (DOOR ASSEMBLY ), states that autho needed"

Near Doeskin Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Found lid lock error code cleared code and tested. All operations normal lifted top panel no issues with functionality of lid lock believed lid was attempted to be opened when unit was locked advised customer to not d this wait til indicator is off before opening. Gave estimate in case lid lock needed if issue comes back service fee good for 90 days.; rqstng P&A on 1 W11307244 (LATCH)

Near Chestnut Hill Dr, San Antonio, TX 78218
Jim G.

Jim G.

RANGE WHIRLPOOL RBS305PRB00 Collected serv fee. Control and sensor need to be replaced. Kathy SR# 7727598977; ordrng 1 WPW10131825 and 1 WPW10340935 (cntrl-elec)

Near Mirror Lake, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFFCC72EFP02 Unit not cooling found leak in SS coming from heat exchanger right inside cavity. Calling techline to report issue. Spoke with JK. He stated unit un repairable based on info provided. Read off disclaimer to me. Sr 7727597794

Near Doublehorn Rd, Fredericksburg, TX 78624
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 Issue stated by customer: washer not filling all the way during deep fill and leaving door on clothes. Customer showed pictures and i ran see water levels to confirm not filling properly. Previous tech replaced control and water valve/housing. Ordering waiting harness and drawer.; ordrng 1 W11095106 (harns-wire) and 1 W11127356 (drawer)

Near Belmont Valley, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR JENNAIR JS42NXFXDE01 Last visit found a light out in the freezer section. This time swapped out with a new light to resolve issue. No further issues at this time. Collected parts and labor.

Near US-290, Fredericksburg, TX 78624
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: upper oven was turned on and bottom started heating without customers knowledge. Unit fan was blowing as well non stopped. Customer couldn’t turn off oven and unplugged unit. Ordering control, console and wiring harnesses to resolve issue.; ordrng 1 W11225364 (harns-wire) and 1 W11225365 (harns-wire SIG) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console)"

Near Arroyo Park, San Antonio, TX 78253
Jim G.

Jim G.

DRYER SAMSUNG DV52J87OOEP/A2 Replaced pulley spring and pulley assembly. Issue resolved.

Near Canyon Wren, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 Replaced hidden element preheated no smoke all operations normal did find outer panel of door adhesive failed ordering new outer door PsP item call when part comes in.; ordrng 1 W11250167 (GLASS DOOR) and 1 WPW10612925 (nameplate)

Near Rolling Stream, Converse, TX 78109
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KSSO48QTX04 Last visit found a faulty evap fan motor causing temperature issue. Swapped out with new fan motor to resolve issue. Unit functioning normally at this time.

Near Paradise Point Dr, Boerne, TX 78006
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS04 Checked oven found temperature to high adjusted temp checked operation unit is working normal now

Near Pearl Pkwy, San Antonio, TX 78215
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW3 "Checked washer found noisy gear case, when replacing stripped screw, replaced gearcase and screw found slider missing on new gear case replaced checked operation unit will not agitate needs new gear case ; ordrng 1 W11393685 (ASSEMBLY DRIVE ), used 1 W10734521 (SLIDER) from stock"

Near Bluff Hollow, San Antonio, TX 78216
Steven G.

Steven G.

WASHER WHIRLPOOL WFW87HEDW0 "Checked washer found pump running and door lock engaged, checked pressure switch hose and cleaned air gap hose checked and unit not getting any water, customer has bad fill hoses, will get new ones to change out washer is ok."

Near W Huisache Ave, San Antonio, TX 78212
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BS3 Checked range found left panel bent outwards glass door isn’t sitting properly to top cover. Ordering panel and glass door to resolve issue. ; ordrng 1 W10544145 (brkt-glass) and 1 W10666212 (panel-side) and 1 W11051158 (glass-door)

Near Saenz, San Antonio, TX 78214
Christian G.

Christian G.

RANGE WHIRLPOOL WOS51EC0HS00 "Issue stated by customer: oven will not heat on occasion. Sometimes unit does, other times unit will stay in preheat. Also unit will pause and resume heating intermittently. F6E4 UI com error. Ordering control, console and wiring harness.; ordrng 1 W10881989 (harns-wire MAIN) and 1 W11105004 (console) and 1 W11233570 (harns-wire) and 1 W11261167 (cntrl-elec)"

Near White River Dr, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked refrigerator found unit not making ice found ice maker mold broken, replaced ice maker ran cycle and fill unit is working normal now"

Near Millwood Ln, San Antonio, TX 78216
Douglas H.

Douglas H.

OVEN GAS WHIRLPOOL KEBS179BSS00 Unit not coming on. Found cause to be blown safety fuse. Replaced fuse to resolve the issue. Also found the issue is being caused by the wiring on the home side doesn’t have a neutral wire. Advised customer to contact an electrician to resolve this issue with the wiring. No further issues at this point. Collected Sc and labor. Part is under part warranty. ; used 1 WPW10545255 (FUSE) from stock

Near Wollschlaeger Dr, Boerne, TX 78006
Christian G.

Christian G.

RANGE WHIRLPOOL WFG505M0BS3 Issue stated by customer: bake/broil elements not working. Replaced wiring harness and gas valve ordered by previous tech. Unit tests good.

Near Culebra Rd, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Checked refrigerator found refrigerator evaporator iced up, defrosted evaporator my adjustments to thermistor per service pointer found control board needs updating ordered; ordrng 1 W11332011 (CONTROL )"

Near Swallow Dr, San Antonio, TX 78217
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced evap cover due to fan and thermistor not working properly. Cover included both items. Tested refrigerator unit is working as designed no errors found during testing or operation. Job complete.

Near Abiso Ave, San Antonio, TX 78209
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Issue stated by customer: refrigerator verging in cooling temps from 35-55 degrees. Pulled unit apart verified no ice build up in unit. Put unit into diagnostics to verify fans/condenser/evaps and compressor work. Found thermistor reading at current temps but max temp reach in last 6 hours was 78degrees according to diagnostic tests. Called Techline to verify.Spoke to Mark who referred to service pointer that stated to replace evap cover+thermistor and control board if unit met software requirements. Customer informed me another technician was out and replaced the cover w/thermistor in September. Verified with Techline to order high voltage board. Customer paid s.call).; ordrng 1 W11389713 (CNTRL)"

Near Autumn Dew, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE550S0HZ1 Replaced both right switches replaced right front burner tested all operations normal.

Near Castle Knight, San Antonio, TX 78218
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF760SADW2 "Issue stated by customer: unit wouldn’t fill with water and started making strange noises. Unit had F6E4 AND F9E1 error codes stroked. Unit could not go through diagnostic cycles properly. Ordering sump assembly, water valve and wiring harness to resolve issues.; ordrng 1 W10744908 (harns-wire) and 1 WPW10327249 (water intake valve) and 1 WPW10671942 (sump and motor assy)"

Near Longhouse Ct, San Antonio, TX 78238
Jim G.

Jim G.

WASHER MAYTAG MHW5630HC0 Replaced all valve. Unit tested properly.

Near Rua De Matta, San Antonio, TX 78232
Richard G.

Richard G.

DRYER MAYTAG MED5100DW1 "Customer complaint is that the unit only clicks when start is pressed. Error codes F4E4 L2 line voltage error, F4E3 restricted air flow, F6E1 communication error UI to CCU, F3E6 moisture sensor open. Ordering main harness, UI harness, and console. Collected service call fee.; ordrng 1 W10637533 (harns-wire) and 1 W10837344 (wire harness) and 1 WPW10391555 (console)"

Near Castroville, TX 78009
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE704DSS1 "F8e4 drain motor electrical issue, f6e2 fill valve electrical issue, f5e1 door stuck open. Finding issue to be electronic control and UI console. Quoted 125 plus tax. Collected Sc. Customer wants to proceed with repair. Ordering control and console to resolve the issue. Per Sb web Parts are covered under KA limited part warranty ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl)"

Near Rembrandt Hill, San Antonio, TX 78256
Steven G.

Steven G.

DRYER WHIRLPOOL WGD9750WW1 "Checked dryer found idler pulley broken, replaced pulley,belt and vacuumed cabinet checked operation unit is working normal now ; used 1 661570v (BELT), and 1 W10837240 (BRACKET) from stock"

Near Elmscourt, San Antonio, TX 78230
Shawn W.

Shawn W.

WASHER MAYTAG MVWC415EW1 Called Techline spoke to Ed. SR7727602691 recommends to swap control and motor based on tests performed.; ordrng 1 W10832724 (drive motor) and 1 W11124822 (cntrl-elec)

Near Huntress Ln, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RS265TDRS-XAA-02 Replaced cover assembly. Tested to complete. Unit is good to go.

Near FM2790, Lytle, TX 78052
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Issue stated by customer: refrigerator just stopped cooling. Found unit was completely defrosted. Voltage from wall was good. Found compressor ground wire was not attached and had shorted/not operating at all. Unsure what else caused the surge. Ordering wiring compressor kit, wiring harness and control to resolve issue.; ordrng 1 W10879296 (compressor) and 1 W11218259 (WIRING) and 1 WPW10503278 (refer elect cont brd)"

Near Crystal Moon, San Antonio, TX 78238
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Found unit has over suds condition error code customer has soft water and leak started after she started using load and go drawer. Checked concentration of detergent found 3x concentration with combination of soft water adjusted concentration to 4x to compensate for soft water as well. Ran quick wash no over sudsing all operations normal advised customer to use afresh soon and secured harness latch with truck stock zip tie. ; used 1 WP8567668 (WIRE TIE) from stock

Near Copper Falls, Converse, TX 78109
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Issue stated by customer: freezer section frosted up and refrigerator not cooling. Found freezer all frosted from air infiltration, double checked with temp. gun. Ordering door. Also found units thermistor iced up as well as the vents to the refrigerator section. Cleared all frost and ice to allow unit to cool in the mean time. Also ordering wiring harness+thermistor.; ordrng 1 LW10599399 (dor-fip) and 1 W11399425 (WIRING HARNESS FC) and 1 WPW10384183 (thermistor)"

Near Dodger Vly, San Antonio, TX 78252
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Customer stated that the u it began to fill and filled to top of agitator despite the unit having small load. Ran diagnostics and found no error codes. Ran automatic test cycle and unit skipped multiple steps indicating a control issue. Ordering new control to resolve issue.; ordrng 1 W11195970 (CONTROL)

Near Wallace St, Kerrville, TX 78028
Richard G.

Richard G.

WASHER WHIRLPOOL WFW9750WW00 Customer complaint is that the unit runs but water is not going to unit. Also the drain pump will not stop. Discussed repair options with customer. They will look into a new machine. Collected service call fee.

Near W Farm To Market 2790 S, LaCoste, TX 78039
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8740DW1 The thermostat was the wrong variety and would not fit. Took picture on SD Pics and will need new part.; ordrng 1 279973 (cutoff-tml)

Near Rattlesnake Bluff, Boerne, TX 78006
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 Replaced shock absorbers. Tested to complete. Unit is good to go.

Near Flores Ave, LaCoste, TX 78039
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 The RC isn’t cooling properly. There is a service pointer on the issue. Ordered parts that were recommended; ordrng 1 W10889841 (cover-evap) and 1 W11378495 (CONTROL)

Near Parsons Rd, Victoria, TX 77904
Jim G.

Jim G.

BEVERAGE CENTER KITCHENAID KUBR204ESB00 Replaced hinges and added spacers. Also added heat to gasket. Issue resolved.

Near Deer Path St, San Antonio, TX 78232
Christian G.

Christian G.

WASHER WHIRLPOOL WTW4816FW2 Issue stated by customer: washer not filling with water. Found F8E1 stored in unit. Ran unit through manual test and cold water valve was not dispensing properly. Unscrewed hose and a bunch of white rocks fell out(review pic) they blocked up water valve. Switched damaged water falafel and cleared out water line. Re assembled unit and water line backed up again. Informed customer they’d need to get with Water Utiliy to get water line cleared out and if they continue to have issue after getting Water company out they could call us back.

Near Vollmer Ln, San Antonio, TX 78254
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "It worked for about 2 weeks and stopped cooling. The appliance isn’t cooling in both compartments, there is no cold air and couldn’t see any obvious leaks with us light where the compressor is located, removed the back panel in the FC and found the evaporator had a leak. This is a sealed system issue, ordered evaporator; rqstng P&A on 1 W10836706 (evaporator)"

Near Pear St, Victoria, TX 77905
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Swapped out damaged wrapper and base to resolve cos,Eric issue. No further issues at this time."

Near Azalea Creek, , TX 78015
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Last visit found leaky filter housing. This visit swapped with new housing to resolve issue. Unit testing good now. Collected P&L

Near Maddie Ln, San Antonio, TX 78255
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Inspection of unit shows error code F for E3 comes back as wash motor or control board. Replace wash motor and control board to resolve issue.; ordrng 1 W10904714 (cntrl-elec)

Near Dove Ln, Corpus Christi, TX 78418
Richard G.

Richard G.

WASHER WHIRLPOOL MVWB865GW0 "Replaced console, control, and latch. Tested to complete. Unit is good to go."

Near Gross Ln, LaCoste, TX 78039
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW0 Unable to complete repair because hot water valve will not shut off. Customer did sign a damage waiver for water but that was under the assumption we would have a little drip after the fact but because I am unable to shut off water at all. I explain to customer it would just be like having a garden hose running water in your home advise customer that is not something that I can work on and regardless of the damage waiver that would be too much liability for me to take on. Advise customer to have water valves repaired/replaced before continuing work on this repair.; saved tckt

Near Pearse Dr, Corpus Christi, TX 78415
Jim G.

Jim G.

MICROWAVE OVEN AMANA AMV2307PFS3 Replaced all parts as needed. Issue resolved.

Near Beconsfield St, San Antonio, TX 78216
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran test harvest found ice-maker went through test but locked up at end of harvest installed truck stock ice maker tested all operations normal.; used 1 W10873791 (ICE MAKER) from stock

Near Cibolo Ridge, , TX 78121
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT720PADB3 Customer just needed help looking up a part. Found part for customer gave customer part number. Customer wants to order part himself and replace it him self. Collected Sc.

Near San Mirienda, Boerne, TX 78015
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS "Installed Valve and orifice, tested burner still doing the same thing. Most likely issue with burner head or tubing will need to replace to resolve.; ordrng 1 W10514426 (holder-orf) and 1 W10515455 (burnr-head)"

Near County Rd 303 W, Orange Grove, TX 78372
Steven G.

Steven G.

WASHER MAYTAG MVWC465HW2 Checked washer found unit not agitating or spinning found bad capacitor replaced capacitor checked operation unit working normal now ; used 1 W11158831 (CAPACITOR ) from stock

Near Brownstone St, Live Oak, TX 78233
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Needs terminal block and wiring harness. ; ordrng 1 W11432194 (WIRE HARNESS) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)

Near Janney Ln, Cave Spring, VA 24018
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Installed parts ordered, has a good frost pattern, the appliance is working normal"

Near Linda Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "Customers complaint is that the washer shakes real back with the smallest load, even without clothes, also said it leaks on the top left side. F0E5 error code, cleared error code, looked behind the unit, shipping bolts have been removed. Manually tested the spin cycle, nice and smooth, filled the tub manually with water, no visual leaks, drained the water and ran a quick wash cycle, no visual leaks and no shaking on the spin cycle. Ran a quick wash with clothes in the washer for the customer"

Near FM622, Victoria, TX 77905
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Ran diagnostics and received 1 code F8E1 long fill. Unit was in constant drain when arrived. Managed to shut drain pump off by putting unit into test mode. Unit unable to run test mode and latch will not release. Unplugged unit to powered down, was able to get unit to unlock. Attempted test mode again. Customer only has 1 valve being used, no hot water running to unit reason that long fill code popped up. Unit started to leak water, found pressure hose had come undone. Causing leak, reattached hose and tested. Issue resolved."

Near Holden Rd, Aransas Pass, TX 78336
John L.

John L.

DISHWASHER AMANA ADB1400AGB1 "Put unit into diagnostics, no errors pulled. Allow unit to run test cycle, to check for element to heat. Element does heat, drying issue most likely due to water getting into unit not hot enough as water heater is at a fair distance from unit. Will need to instruct customer on what to do to get better performance from unit. Explained to run hot water at sink to get water up to temperature before running unit as it should help unit to preform optimally."

Near N Lamont St, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW3 Inspection of unit shows no error codes. Both manual and automatic testing of all functions show good working order. Unable to duplicate customers complaints. Issue resolved

Near Wolf Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows no error codes. But after running unit through manual and automatic testing shows that agitator is free spinning from gear case spindle. Unit is out of warranty in customer was charged a total but does not wish to continue with repairs. Issue resolved

Near Salem Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed components tested unit issue resolved

Near Cott St, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW3 Inspection of unit shows no error codes manual and automatic testing of functions show excellent working condition. Unit is very level and even. Customer states that unit was shaking so bad it worked itself out of position but customer also stated they were washing couple of pairs of jeans couple of pairs of T-shirts. I did inform customer that was more than likely the issue they were having. Advise customer that you should absolutely wash like clothing with like clothing wash jeans with jeans and T-shirts with T-shirts also keep in mind that the amount of clothing being washed plays a big difference in the way unit operates. Issue resolved

Near Lauren Dr, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Install components calibrated unit ran verification cycle issues resolved

Near Bear Ln, Corpus Christi, TX 78406
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Installed components, unit is now pushing air and is cooling. Issue has been resolved."

Near County Rd 303 W, Orange Grove, TX 78372
Adam H.

Adam H.

DRYER MAYTAG MEDB765FW0 Retailer has just recently marked unit as clearance damaged/as is for sale. Issue resolved

Near E General Cavazos Blvd, Kingsville, TX 78363
Uriah B.

Uriah B.

XXL FRENCH DOOR KITCHENAID KRFF507ESS01 Replaced air diffuser motor. Sealed left top of evap cover with permagum and air diffuser channel to crisper drawers. All checks ok.

Near Queen Regent Ct, Blue Ridge, VA 24064
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found water not turned on completely. Flow was a bit slow. Cx to call plumber about flow to unit.

Near Sanderson Ridge Ct, Cloverdale, VA 24077
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MRT118FFFH04 "Unit is operating in the garage and temperature is not dropping below 20 in the freezer. Given the ambient temperature, cx to observe."

Near Greendale Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFG525S0JW0 "SR7727600253Cx experienced and was able to reproduce on arrival, two attempts at ignition for broil burner. Adjusted air mixture on broil burner. Each time after adjustment it ignited right away. Cx asked that the drawer be put back and tested. Drawer installed properly and unit tested 5-6 times, each time successful on first try. Cx to observe further."

Near Overhill Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

DRYER AMANA NED4655EW1 Checked all wire harnesses. Checked operation. Unit not heating because 240 not present. ; used 1 WP8567668 (TIE) from stock

Near Radford Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MFC2061KES Found no cooling in either unit. First step would be putting a dye drier and recharge if they don’t wanna go full to replace compressor. Compressor. W10160407. Labor for compressor job Just dye drier and recharge parts and labor Plus whatever part plus labor to fix leak of return trip needed. Cx decided to buy new.

Near Frog Level Ct, Pulaski, VA 24301
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Found leak from dispenser. Removed top panel found cabinet dented front panel dented and dispenser not sealing up from this. Ordered dispenser bracket front panel and cabinet need 2nd tech for repair parts factory order call when they come in.; ordrng 1 W10918512 (DISPENSER ) and 1 W11314678 (BRACKET) and 1 W11325564 (PANEL) and 1 W11352996 (CABINET)

Near Pelican Hill, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM3 Found bad door strike on tub cost to repair including service fee is service fee paid and good for 90 days.; rqstng P&A on 1 WPW10544004 (door latch strike)

Near Brigadier Pass, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Found unit not defrosting ran diagnostics found open defrost sensor went to control tested sensor sensor showed resistance and heater dod to found 120v to,heater ordering both boards and harness board factory part call when comes in.; ordrng 1 W11214887 (Ui) and 1 W11405276 (HARNESS) and 1 W11449482 (CONTROL BOARD.)"

Near Sun Farm, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW2 "Customer showed me clothes with small what appears to be rust marks. Removed water lines no rust from supply and no,signs of rust internal components did find latch error code and intermittent lid lock operations replaced with stock lid lock assembly tested unit working as designed. Advised customer on proper loading and detergent usage. Job complete.; used 1 W11307244 (LATCH) from stock"

Near Rattlesnake Way, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Checked refrigerator after replacing UI hit dispenser paddle for water, doesn’t work hear switch clicking but no water, than finally starts working, after talking to Austin at tech line advised to replace door ordered; ordrng 1 W11110291 (DOOR) and 1 W11227903 (ASSEMBLY USER INTERFACE )"

Near Mesa Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2568AEQ Removed deli drawer replaced end caps knob slide and bar tested all operations normal job complete.

Near Fort Wayne, Universal City, TX 78148
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KUDS40FVSS0 Customer stated that the issue is there is a piece dislodged from the unit which has melted. The piece is the float switch assembly. Ordering parts to resolve issue. Collected service call parts and labor.; ordrng 1 WPW10077871 (FLOAT SWITCH ASSEM)

Near Cool Water Ranch Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

MW-HOOD COMBO KITCHENAID KMHC319ESS2 Determined the unit has a faulty magnetron.; ordrng 1 W10818686 (magnetron)

Near Trinity Hill, San Antonio, TX 78261
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer complaint is of a loud grinding coming from the fan. Verified issue. Ordering fan.; rqstng P&A on 1 W11252443 (motor-fan)

Near Red Falls Rd, San Antonio, TX 78253
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF520PADM5 Issue was a hole in dishwasher tub. Replaced tub to resolve issue. Verified no leaks.

Near Eagle Glen, San Antonio, TX 78260
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Tested washer. Not powering on. Good power to control. Not going to diagnostics. Will need to replace control. ; ordrng 1 W11116592 (cntrl-elec)

Near Alexander Hamilton Dr, San Antonio, TX 78228
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue was a noisy evaporator fan. Replaced evaporator fan to resolve issue. Unit tested good.

Near Amalfi, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator ice maker found crushed ice build up in dispenser. Defrosted ice from dispenser unit is working as designed. No issues. Job complete.

Near E Melrose Dr, San Antonio, TX 78212
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Complaint is that washer is making noise and that it is skipping time. Tested washer. No error codes. Ran diagnostics test. Completed diagnostics no issues. Ran wash cycle. Called tech line. SR7727585748. Time set on washer for cycle is an estimated time. Cycle may take longer or shorter depending on load size. No issues with washer. Working as designed. Job complete.

Near Shook Ave, San Antonio, TX 78212
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue stated by customer: refrigerator stopped dropping ice and dispensing water. Previously found unit would produce intermittently and replaced control/panel UI. Installed new parts and unit still not dropping ice/water. Opened door and found small dent on inner door where door switch was not fully engaged. Ordering door.; rqstng P&A on 1 W11307224 (dor-fip)

Near War Arrow, San Antonio, TX 78238
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4655JW0 Replaced capacitor on washer unit began washing and spinning no issues. No error codes found during testing or operation. Job complete.

Near S Laredo St, San Antonio, TX 78204
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced handle. Issue resolved.

Near Bright Skies, San Antonio, TX 78261
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Issue was bad control and UI panel. Replaced both to resolve issue.

Near Split Rock Cir, Bulverde, TX 78163
Colton B.

Colton B.

DRYER MAYTAG MED5630HC1 Issue is that dryer would stop frequently and need to be restarted. Replaced control and UI console to resolve issue. Unit tested good.

Near Cameron Cir, San Antonio, TX 78258
Steven G.

Steven G.

DRYER MAYTAG MED6230HW0 Checked dryer found F6 E1 fault code replaced control and touchpad checked operation everything is working normal now

Near I-35, San Antonio, TX 78233
Tommy B.

Tommy B.

FREEZER WHIRLPOOL WZF34X20DW01 Customer stated that the unit stopped cooling all of a sudden. Found the compressor to not be fully functioning. Starting and stopping intermittently. Ordering start device to resolve issue.; ordrng 1 W11198881 (START DEVICE) and 1 WPW10350564 (CAPACITOR)

Near Coronado Dr N, Kerrville, TX 78028
Jesus C.

Jesus C.

DISHWASHER AMANA ADB1400AGS1 Tested dishwasher. No water to tub. Good water supply. Valve not turning on. Found wiring to valve was loose causing poor connection. Fixed wiring. Valve is working. Good water to tub. No further issues. Tested to complete.

Near W Gramercy Pl, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. No water from valves. Found harness was disconnected to control. Reconnected wiring. Good water to tub. No further issues. Tested to complete.

Near West Ave, San Antonio, TX 78201
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new heater and used gum sealant around fill tube. No further issues. Tested to complete.

Near Brightwood Pl, San Antonio, TX 78209
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 On call ahead customer stated that they had changed the filter and cleaned the unit 2 weeks ago. Information was not provided at last visit and the Issue is a bad filter. No further issues at this time.

Near Boot Ranch Cir, Fredericksburg, TX 78624
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Replaced both board due to light flickering. Ran diagnostics test no issues ran normal bake cycle no issues. Unit is working as designed. Job complete.

Near Camelback Dr, San Antonio, TX 78209
Christian G.

Christian G.

REFRIGERATOR MAYTAG MSF25D2EAB00 "Issue stated by customer: refrigerator not cooling, temps at 60 degrees. Found vents under unit completely covered in thick lint and debris. Cleared vents as best as possible. To allow good airflow. Found freezer section had large ice chunk that had formed at thermistor and fan area. Cleared ice and fan started blowing clear. Unit was down to 42 by the time I finished and was continuing to drop in temp. Informed customer to call back if any further issues. Collected s.call(+tax) via card."

Near Hidden Glen Woods, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced light switch and light board on refrigerator unit is working as designed light turns on when door is open. Light turn off when door is closed no issues. Job complete.

Near Windcrest Dr, Windcrest, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Ran diagnostics found open defrost sensor and called tech line was on hold 15 minutes hung up tested defrost sensor open unit not defrosting. Ordering new UI since Control was replaced and to ensure same revision is used and evaporator fan with harness to repair unit. Rescheduling Friday.; ordrng 1 W11224591 (EVAPORATOR FAN MOTOR) and 1 W11387387 (Ui)

Near E Carson, San Antonio, TX 78208
Tommy B.

Tommy B.

WASHER MAYTAG MHW6630HW0 Customer stated the issue is an F1E1 code. Found it to be faulty control. Swapped out with new parts to resolve issue. Unit testing good with no further issues at this time.

Near Doss, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL GY399LXUS02 Found stuck relay on control at relay next to P15 pin advised needs new control quote includes service which is good for 90 days service fee paid today. ; rqstng P&A on 1 WP8507P392-60 (cntrl-elec)

Near Terrell Rd, San Antonio, TX 78209
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated icemaker issues. Swapped out the water inlet valve per tech line. Unit tested good now.

Near Braeburn, Boerne, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Swapped out new door switch and part is a match. The part does not fit flush in the designated space. Unit testing good now with no further issues.

Near FAIR OAKS, TX 78015
Jim G.

Jim G.

DRYER SAMSUNG DVE50M7450W Replaced heater assembly and thermistor. Issue resolved.

Near Comal Peak, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Verified ice maker was functional. Found E5 error. Reset unit. Manually called for water. Issue resolved.

Near Lazy Meadows, Spring Branch, TX 78070
Christian G.

Christian G.

DRYER MAYTAG MGD8200FC0 Customer denied service once informed of service fee. Stated she wanted to postpone and would call back if they were willing to go forward with service.

Near Bentley Manor, Shavano Park, TX 78249
Christian G.

Christian G.

WASHER ROPER RTW4516FW2 Issue stated: washer leaking. Found cracked outer tub. Replaced tub. Unit tests good. Clear for resale.

Near Rim Dr, San Antonio, TX 78257
Justin  R.

Justin R.

RANGE JENN-AIR JDRP548HL00 "Replaced glass door, control panel, and latch door. Unit is good to go, went over survey with customer."

Near Wildcat Canyon Trail, San Antonio, TX 78023
Jim G.

Jim G.

REFRIGERATOR AMANA ASI2575GRS00 Bruce SR# 7727592658 compressor is out. Sending start relay in case that is all that I s needed. ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)

Near Fischer, TX 78623
Justin  R.

Justin R.

RANGE JENN-AIR JDRP548HL00 "Double ticket, please close out."

Near Wildcat Canyon Trail, San Antonio, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5000EW/A3 Found bad L1 wire from breaker panel checked terminal block and checked at outlet customer needs electrician .

Near Essex St, San Antonio, TX 78210
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF23HCEDTSR Part number pipe water freezer (heater) da97-00209zAssembly case Water filter da81-06001aRazy reference # 7003714925Determined that the. Water fill tube is faulty and as a precaution the heater assembly is in need of replacement. ; ordrng 1 DA81-06001A (A/S-ASSY CASE FILTER ) and 1 da97-00209z (ASSY-PIPE WATER FRE)

Near Grand Pass, Canyon Lake, TX 78133
Jim G.

Jim G.

BUILT-IN M/W JENN-AIR JMDFS24HM01 Rescheduled as per customer request. ; schdld next appmnt for 4/16 THU !

Near Grand Stone, Garden Ridge, TX 78266
Justin  R.

Justin R.

DRYER SAMSUNG DV42H5200EF "Calling Samsung tech support, getting part number for ignitor (element kit). 7003714023; ordrng 1 DC97-14486A (ELEMENT KIT )"

Near Co Rd 7718, Devine, TX 78016
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Replaced hinge and added nameplate.

Near Country Haven, Spring Branch, TX 78070
Richard G.

Richard G.

WASHER MAYTAG MHW5630HC0 "Replaced pump, control panel and acu. Tested to complete. Unit is good to go."

Near Becker Field, San Antonio, TX 78253
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTE334GPS0 Last visit found the console to be unresponsive. Swapped out with a new user interface and control to resolve issue. Unit testing good now with no further issues at this time.

Near Mountain Trail, Boerne, TX 78015
Steven G.

Steven G.

MICROWAVE OVEN KITCHENAID KOCE500ESS09 "Checked microwave saw where fire shot out of vent, messed up vent cover took pictures ordered magnetron, inverter and covers; ordrng 1 461967451001 (cover-plt) and 1 461967846741 (sensor) and 1 W11226473 (MAGNETRON ) and 1 W11237240 (INVERTER )"

Near Beckwood Dr, San Antonio, TX 78259
Richard G.

Richard G.

DRYER MAYTAG MED5630HC0 Customer complaint is of loud operation and off balance load. Showed customer how to adjust legs on unit.

Near Becker Field, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KBSD608ESS00 Last visit found a leaky water valve. Swapped out with a new valve to resolve issue. Unit testing good now with no further issues at this time.

Near Piney Wood Run, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Thawed out evaporator and drain tube. Replaced heater. Unit is good to go.

Near Old Tezel Rd, San Antonio, TX 78250
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Replaced front panel. Unit tests good. No issues at this time.

Near Seven L Trail, Helotes, TX 78023
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint is that the unit is receiving 2 error codes. F1E0 internal board failure was displayed on the screen. Other error code was not displayed. Customer can use the range but not the oven. Preheated oven to 350, error code F3E0 oven sensor open displayed on the screen. Ordering control and oven sensor to resolve the issue. ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Silver Branch, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 Complaint is unit not cooling. Tested refrigerator. Compressor is running making high pitch noise. No frost on evap. Small frost buildup on capillary tube. Called SG. Unit is having sealed system issue. Gave customer quote for repairs. Customer does not want to continue. Collected payment for service fee. Job complete.

Near Mathis Rd, San Antonio, TX 78264
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit not cooling in fridge compartment. Found EVAP frozen over. Ran diagnostics testing to check unit functions. Found ultimate cause to be a combination of compressor not cycling properly, 3 way not functioning properly, and UI not reading temps accurately. Ordering compressor, 3 way valve and UI to resolve the issue. Per Sb web SS P&L covered under KA limited parts warranty, labor until 12/14/2021 and most SS parts covered until 12/14/2026. CRP the UI. Collected Sc. ; ordrng 1 W10832994 (compressor) and 1 W11089931 (panel-ui) and 1 W11094466 (valve)"

Near Kitty Kat Ln, Boerne, TX 78006
Douglas H.

Douglas H.

DRYER MAYTAG MEDX500XW0 Last trip found warped drum and faulty rollers. Replaced all rollers and pulley and drum to resolve the issue. Unit performing as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.

Near Braeburn, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Called tech line spoke to Kathy sr 7727592284 had me run tests found bad Ui hyper extending ice-maker where it snaps off and ice maker motor making burning smell reset control ran test issue resolved then unit went back to same issue ordering new ice maker and UI. Called safety 7727433757 reported findings Rescheduling Friday.; ordrng 1 W10873791 (icemaker) and 1 W11239666 (ui)

Near Colonneh Trail, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator refrigerator is working as designed at the moment with ice maker is intermittent, small amount of ice build up at evap cover. Customer lost power to refrigerator recently unit stopped working. Ordering control board, evap motor and ice box just in case. ; ordrng 1 W10799016 (motor-evap) and 1 W10811364 (cntrl-elec) and 1 W10811686 (box-ice)"

Near Glencrest Dr, San Antonio, TX 78229
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found unit not starting, checked power found loose wire at connection at power cord and wires to dishwasher reapplied wires and wire nuts checked operation unit is working normal now"

Near Trevor Way, San Antonio, TX 78217
Christian G.

Christian G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: Nothing Is Working - No Power - Wall Oven. Replaced control and console. Still no power. Voltage tested good from wall and to control. Called Techline. Traced short to a ground not connected and thermal fuse blown. Ordering parts.; ordrng 1 W10536160 (cover) and 1 W10536160 (cover) and 1 W11204568 (fuse-thrml)

Near Seven L Trail, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Cancel service customer has a contract thru Best Buy

Near Ellis Park, San Antonio, TX 78259
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8500DC0 Checked washer found bad UI and wash plate estimate 400. For parts customer to buy new washer.

Near Ladera Bend, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB765FW0 Replaced control board on dryer no issues with time or sensor. No error codes found during testing or operation. Job complete.

Near Rio Colorado, San Antonio, TX 78259
Douglas H.

Douglas H.

DRYER MAYTAG MEDX655DW1 Unit door handle broke off. Replaced handle to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind ; ordrng 1 W10861225 (handle)

Near Alpine Pond, San Antonio, TX 78260
Douglas H.

Douglas H.

ICEMAKER (STANDA SCOTSMAN SCN60GA-1SU Customer needed reservoir replaced. Replaced reservoir and started first clean cycle for customer. Unit functioning as designed now. No further issues at this point. Collected labor.

Near Fabra St, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced bi metal defrost on refrigerator upon techline request. No issues after replacement. No errors found during testing or operation. Job complete. Collected parts and labor.

Near Switch Oak, Shavano Park, TX 78230
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBS107DSS10 "Issue was that the oven door would not stay closed. Replaced hinges to resolve issue, unit tested good. Collected for P&L."

Near Cezanne, San Antonio, TX 78258
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW6620HC0 Customer stated unit not turning on. Found that the unit just needed to be reset. Reset unit. Ran testing to ensure functional. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Persimmon, Boerne, TX 78006
Richard G.

Richard G.

WASHER MAYTAG MVWB765FW3 "Customer complaint is that the lid lock is not functional, and that the lid itself is broken in the corner. Snapped pic of broken lid. Ordering lid lock and lid.; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"

Near Eagle Peak, Helotes, TX 78023
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4850HW1 Checked washer ran diagnostics found no fault codes ran test unit working properly no problems customer to watch and call if any problems

Near Monteverde Way, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWB865GW0 "Did not get control board in my box, will install console and lid lock with hopes that fixes issue for now. Need control board. ; schdld next appmnt for 4/15 WED !"

Near Gross Ln, LaCoste, TX 78039
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Found evap fan cover frozen, will need cover. Customer will unplug Sunday to defrost unit. Quoted for 405.97. ; ordrng 1 W11167902 (cover-evap)"

Near Co Rd 579, Castroville, TX 78009
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Unit only dispensing crushed ice. Found cause to be solenoid not engaging. Ordering solenoid to resolve the issue. Unit is under warranty. ; ordrng 1 WP2152713 (solenoid)

Near Cooper Mill, San Antonio, TX 78255

View More