Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1335 customer reviews

Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 "Installed new gearcase, tub, basket, washplate, spanned nut. Ran calibration. Basket is sitting level. Ran high spin. No issues during testing. Unit is working properly. Tested to complete."

Near Five Palms Dr, San Antonio, TX 78242
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Checked refrigerator replaced dye drier and evaporator vacuumed unit and charged unit is working normal now ; used 1 L13000587 (LOCK RING), 1 L13000622 (LOCK RING), 4 L13000625 (LOCK RING), 1 L1300592 (LOCK RING ), and 1 WPW10143759 (DRIER-HV) from stock"

Near Roy Smith St, San Antonio, TX 78215
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint is that the unit is still not cooling. Compressor, condenser fan and evaporator fan all running. No ice buildup and no frosting on evaporator. Called techline and spoke with Mike. Checked amperage on compressor, .05. No heat transferring to condenser. Says it sounds like a sealed system. Ordering compressor and requesting sealed system technician.; ordrng 1 WPW10487115 (condenser) and 1 WPW10507886 (compressor)"

Near Lynx Mountain, San Antonio, TX 78251
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked refrigerator found unit is still having a loud vibration, talked to tech line and was told to replace shield, supports and gasket, after replacing parts ran unit everything sounds normal at this time."

Near Rosalina Loop, Converse, TX 78109
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHENAID GI15NDXZB2 Technician running behind schedule and customer was not available. Rescheduled customer.; schdld next appmnt for 2/6 THU !

Near Paradise Point Dr, Boerne, TX 78006
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Checked ice maker found unit overflowing with ice not cycling off, replaced bad bin thermostat checked operation unit working normal again"

Near Tivoli Hill, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Checked refrigerator found unit low on freon found leak at refrigerator evaporator, replaced compressor and evaporator, vacuumed and charged unit everything checks out ok."

Near Harvest Hills, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer states that leak is dripping from dispenser and is can be constant intermittently, upon my inspection found drips for 20 seconds for 5 drips and stops called tech line spoke to Joel sr number 772706806. Described issue he said this is normal operation and to have customer check water pressure. Other than that drip pan is for catching water and it will drip for several seconds after dispenser is activated. Joel advised no steps can be taken to change this since unit works as designed."

Near Fawn Ridge, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked refrigerator found unit not getting water to dispenser or ice maker pulled refrigerator found kinked water line adjusted water getting good water pressure now, everything working properly now"

Near Dove Trail Dr, San Antonio, TX 78244
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Last visit found faulty icemaker. This visit replaced with New icemaker to resolve issue. Unit tested good now with no further issues at this time. Unit ready for resale.

Near Rim Dr, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8040DW4 Checked washer found no error codes. Unit is working as designed. No errors during testing or operation. Job complete.

Near Austin Hwy, San Antonio, TX 78209
Colton B.

Colton B.

RANGE KITCHENAID KOCE507ESS05 "Issue is oven too cold. Replaced control board, unit still too cold. Ordered UI panel but did not grab it from warehouse. Ordering a new oven sensor and rescheduling console. Customer requesting 8-12 appointment on 12th. Gate codes are 1958, 9850. ; ordrng 1 W10859573 (sensor)"

Near Helotes Ridge, Helotes, TX 78023
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "Only showing F0E5 on unit, ran diagnostics all test passed. Customer had close in unit that just finished the cycle and were still wet. Will go over settings on console."

Near Co Rd 4722, Castroville, TX 78009
Jim G.

Jim G.

WASHER WHIRLPOOL WTW8040DW4 SR# 77270373075After replacing shocks and disassembling the basket determined that the wash basket is out of round. Also found that the spanner nut was free moving causing the gearcase not to adhere to the spin basket properly. New gearcase is needed as well. ; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner)

Near Gran Mesa, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WFW5620HW0 None of these part were helpful. However new shocks will be needed. Only one shock was ordered will order th either 3 and return to repair. ; ordrng 3 W11316766 (SHOCKS)s

Near Sable Creek, San Antonio, TX 78259
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF707ESS00 Ice maker continues to not make ice. I verified that the ice maker is functional but there may be issue with the heater and possibly the dual valve ; ordrng 1 212643 (sealer-gum) and 1 W10764668 (icemaker) and 1 W11087201 (heater)

Near Spring Scent, San Antonio, TX 78258
Richard G.

Richard G.

DRYER MAYTAG MEDC465HW Unit has already been repaired by previous technician. Lowe’s did not have the notes in their system that it has already been taken care of. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER MAYTAG MED6630HW Last visit found broken element. Swapped with new parts to resolve heating issue. Unit ready for resale.

Near Rim Dr, San Antonio, TX 78257
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer stated that the unit has ice accumulated in the freezer section. Found the ice on the plastic bins/containers and nowhere else. Inspection of unit found no leaks or ice buildup on evaporator. Ice appears to be a result of condensation from moisture in the air. Tightened the screws on doorhandles. No further issues at this time

Near Cielo Vista Dr, San Antonio, TX 78255
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED5000DW2 Customer stated that the issue is that the unit is not heating. Found issue to be faulty thermal cut off. Replaced with parts from truck stock. Unit tested good now with no further issues.; used 1 279816 (CUTOFF-TML) from stock

Near 2nd St, Kerrville, TX 78028
Colton B.

Colton B.

DRYER WHIRLPOOL WED4850HW0 Issue is that dryer is not spinning. Finding issue to be a broken belt due to a damaged pulley. Replaced both the belt and the pulley. Unit tested good.; used 1 4392065 (REPAIR-DRYER) from stock

Near Kotara Canyon, San Antonio, TX 78260
Douglas H.

Douglas H.

RANGE WHIRLPOOL KCED600GSS01 "Upon further investigation, found cause not to be blower switch but that the unit wasn’t fully plugged into power source. Plugged unit in fully to resolve the issue. Found foil tape on blower tube torn. Resealed with more foil tape. No further issues at this point. Customer declined email for survey."

Near El Pueblo Peak, Helotes, TX 78023
Devon F.

Devon F.

ICEMAKER (STANDA KITCHENAID KUIC15PHZS0 Customer complaint was unit would leak ran unit for 30 mins no leaks called tech line they said ice makers usually don’t leak instructed cus to record where the leak is coming from next time then give us a call. Collected service call 113.66 cash

Near Trophy Oaks Dr, Garden Ridge, TX 78266
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB865GC1 Checked washer found no error codes no issues. Ran diagnostics no issues recalibrated washer all passed. Job complete.

Near Colwyn Pass, San Antonio, TX 78216
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL MFD2562VEB0 "Found unit to have a bad start device, compressor readings were a little high. Customer is going to think about repair and call us back if he decide to go forward with repair. Collected 105 for service call. ; ordrng 1 WPW10194431 (start-dev)"

Near Petersburg St, Castroville, TX 78009
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue is no water to dispenser or ice maker. Could not hear valves actuate at all. Believe issue to be a faulty control board. Ordering valves just in case. Quoted customer on return visit for P&L, but will be cheaper if just a new valve is needed.; ordrng 1 W10865826 (valve) and 1 WPW10341329 (water valve assy) and 1 WPW10675033 (cntrl-elec)"

Near Hootananny, San Antonio, TX 78260
Douglas H.

Douglas H.

OVEN ELECTRIC [S JENN-AIR JJW3830DP02 F2e1 stuck/shorted key. Per Sb web part under 60 month JA limited part warranty. Quoted 270.63 for Sc and labor for repair. Customer wanted to proceed with repair. Replaced console to resolve the issue. Unit performing as designed now. Collected Sc and labor.

Near Mark Alan, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Customer complaint is that the nothing has changed. Called techline, spoke with Sterling. Entered diagnostics and tested components with Sterling on the line, says readings are all normal. Tested evaporator defrost heater, all good. Says to ohm out all 3 thermistors (evaporator thermistor, freezer thermistor, and refrigerator thermistor) for the following ranges: room temp (3100), 32 degrees (8000), and 0 degrees (20000). Checked all thermistors for appropriate ranges and got good readings on all. Sterling says to replace the control board and the UI again.; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)"

Near Bounty Dr, San Antonio, TX 78245
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 Installed new burner assembly and new screws. Center burner flame is slightly higher in the rear than in the front of burner. called tech line. Sr 7726594509. Unit is working as designed. No further repairs needed.

Near Flanders Ave, San Antonio, TX 78214
Colton B.

Colton B.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Customer complaint is that the clock and date keep resetting even though the WiFi is off. Called techline (SR: 7727072233) who said that this a known issue. Instructed customer to download software update to fix issue. Unit tested good.

Near Cherry Valley, San Antonio, TX 78260
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Checked oven found found broil working but not bake found bad control board ordered ; ordrng 1 W10622170 (sensor) and 1 W11253187 (APPLIANCE MANAGER )

Near Tahoe Cliffs, Converse, TX 78109
Tommy B.

Tommy B.

REFRIGERATOR MAYTAG MSS25C4MGW00 Customer out of town and not available today. Rescheduling customer for their availability.; schdld next appmnt for 2/10 MON 11-5

Near Ruidosa Pass, Helotes, TX 78023
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF331PAHS0 Is timer stated that the issue is the unit will not wash good. Unit starts to fill but pump runs intermittently. Ordering water inlet and control. ; ordrng 1 W11087226 (control elec) and 1 W11175771 (valve-inlt)

Near Talavera Ridge, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW0 Checked washer found error code F0E5 OFB spoke to customer about proper loading procedures. No further issues found during testing or operation job complete. Collected service call fee.

Near Vista Del Mundo, San Antonio, TX 78216
Jim G.

Jim G.

FREEZER KITCHENAID KRMF706EBS01 Replaced UI pantry and cleared obstruction from drain tube. Issue resolved.

Near Akin Elm, San Antonio, TX 78261
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that the issue is that the unit is not level. Removed the kickplate and lowered the feet to resolve the issue. No further issues at this time. Customer declined survey.

Near Escondido, Boerne, TX 78006
Colton B.

Colton B.

MW-HOOD COMBO MAYTAG MMV4206FZ3 "Issue was a no heat microwave. Replaced magnetron, unit tested good."

Near Fire Cracker, San Antonio, TX 78260
Jesus C.

Jesus C.

WASHER WHIRLPOOL MAH5500BWQ Tested washer. Found unit not draining water from bellow. Drain hose in bellow was blocked. Removed debris. Water now draining. No further issues. Tested to complete.

Near McKinley Ave, San Antonio, TX 78210
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer complaint was unit would not drain replaced gearcase unit is operating as designed brought a tool from home to fix existing tub.

Near Jethro Ln, San Antonio, TX 78266
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found where brackets meet FC door screw holes are stripped causing door to have play and door has already fallen off and door has functional damage previously. Ordering new door. Advised of 6-8 week period.; ordrng 1 W11024129 (DOOR)

Near Wooded Trail, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Door not reaching interlock switches found 4 dents in microwave cavity where door meets unit causing interlocks not to complete circuit. Called techline spoke to Austin SR number 7727070456 he deemed unit unrepairable snapped photos of damage advised customer that Whirlpool will reach out to him with next steps.

Near Tarrant Hill, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "F2E1 FCE1 error codes present and found low heating in unit, checked connections no issues here, per tech sheet for error codes ordering door with touchpad control and wifi module. Ordering new thermostat and magnetron for heating PSP items call when part comes in. OTR will need to be pulled down to repair.; ordrng 1 W10754514 (magnetron) and 1 W11051821 (thrmst-fix) and 1 W11084740 (antenna) and 1 W11128342 (cntrl-elec) and 1 W11188096 (DOOR)"

Near Jane Addams Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE AMANA AGR5330BAS3 Spoke to MD she said customer canceled service completely marking as complete

Near Martin Luther King Dr, San Antonio, TX 78220
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS3 Checked range found bad igniter. Ordering new igniter and control board just in case. Customer provided proof of purchase unit is in warranty.; ordrng 1 W10556708 (cntrl-elec) and 1 W10914411 (igntr-oven)

Near Cerro Alto Dr, San Antonio, TX 78213
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Last trip techline stated to replace UI console. Replaced UI to resolve the issue per techline. Unit is performing as designed now. No further issues at this point.

Near Evans Oak Ln, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: refrig doors uneven/ freezer door sticking out. seal needs checked/uneven. AM APP IF POSSIBLE. Previously leveled door. Freezer door sticking out a lot. Replaced door. Unit still protrudes a bit. Ordering hinges.; ordrng 1 W10900868 (hinge-door REF) and 1 W10900869 (hinge-door) and 1 W11093938 (hinge-door) and 1 W11399415 (HINGE BOTTOM)

Near Orchard Willow, San Antonio, TX 78245
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5800BW0 Customer complaint was no power to washer. Finding issue to be that washer was not plugged in.

Near June Berry, San Antonio, TX 78260
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced thermistor and both controls. Thawed out ice buildup on evaporator. Tested to complete. Unit is good to go.

Near W Pyron Ave, San Antonio, TX 78211
Christian G.

Christian G.

REFRIGERATOR MAYTAG MFI2570FEW01 "Issue stated by customer: AIG Refrig IM not working and door pops and sags. Ice maker was turned off by customer accidental. Instructed customer on how to operate touch display. Previously replaced closer latch. Found door hinge receiver pushed into bottom of door. Unable to reset/reseal, receiver is foam sealed into place. Ordering door.; rqstng P&A on 1 W10862413 (dor-fip), states that autho needed"

Near Arborwood St, San Antonio, TX 78250
Jim G.

Jim G.

WASHER MAYTAG MVWB835DW3 Confirmed voltage to the control. UI is not responding. ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Champagne, Bulverde, TX 78163
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Determined the issue was due to a faulty board and or control. Ordering both. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297728 (console)

Near Jove, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFF507ESS01 Checked refrigerator found freezer lower pan not installed properly causing rubbing when door is being closed. Reinstalled lower pan rubbing went away. No further issues at this time. Job complete.

Near Westelm Cir, San Antonio, TX 78230
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Same switch as last time was sent. The part is not correct. Tech line recommended new part number.; ordrng 1 1115373 (swtch sub 4387911)

Near FAIR OAKS, TX 78015
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRMF706EBS01 Customer complaint was unit would not cool in freezer compartment replaced thermistor to resolve issue unit is operating as designed. Collected PL 174.96 check

Near Green Falls Ct, San Antonio, TX 78258
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRMF706EBS01 Customer complaint was unit would make ice very slow called tech line they said unit operating as designed. Dave 7727074999

Near Knollbranch, San Antonio, TX 78247
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4855HW1 "Found unit to have a bad run capacitor, I do not have one in stock. Calling parts department to see if I can put customer on list for tomorrow. Scheduled for tomorrow. ; ordrng 1 W11395618 (CAPACITOR )"

Near De Zavala Rd, San Antonio, TX 78249
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Complaint is washer is tearing clothing. Found burrs on wash basket drain holes. Removed rough edges from wash basket drain holes. No further issues. Tested to complete. If issue continues will need order new tub assembly PN W10921996

Near Evans Ave, Alamo Heights, TX 78209
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced icemaker and leveled unit to sit higher in the front to help with leaking. Tested harvest and fill on icemaker, all test passed."

Near Dueling Oak, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door. Fully operational. Job complete.

Near Carrizo Ridge, Floresville, TX 78114
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Unit not heating. Found cause to be high side components. Ordering magnetron, transformer, diode, capacitor to resolve the issue. ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near Worth Pkwy, San Antonio, TX 78257
Devon F.

Devon F.

WASHER MAYTAG MHW5630HC0 Customer complaint was unit would leak called tech line they suggested following service pointer w11419643 ordering new suds kit to resolve issue.; ordrng 1 W11036940 (SUDS KIT)

Near 7 Winds, San Antonio, TX 78258
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE320M0ES2 Main harness at terminal block is damaged and will need to be replaced. ; ordrng 1 W11416847 (MAIN HARNESS )

Near Baffin Oaks, San Antonio, TX 78254
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL WMC50522HS1 "Checked microwave found not opening after you hit push button, adjusted door latch bracket checked operation unit is working normal now"

Near Tallow Way, Converse, TX 78109
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 "Issue is no ice production. Water is dribbling into the reservoir, not enough to fill it. Ordering new valve to resolve issue. Unit is under a 3 year extended warranty.; ordrng 1 W10897719 (valve)"

Near Canoe Brk, San Antonio, TX 78258
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KBSN608ESS01 Issue stated by customer: water valve at bottom of refridgerator came loose and won’t re-connect. Tried reseating valve but hose would not stay connected. Ordering valve.; ordrng 1 WP2307650 (valve-inlt)

Near Wagner Way, San Antonio, TX 78256
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FC2 Tested washer. Found drain pump not working. Good power to pump. Found debris blocking impeller in drain pump. Cleared out debris. Unit is working properly. Collected payment for service. Job complete.

Near Lakecrest St, San Antonio, TX 78222
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL WMH31017HS0 Customer complaint was unit leaking light would not come on replaced light bulb socket with new on problem still exists tested lines for voltage very low voltage ordering new control board to resolve issue.; ordrng 1 W10892389 (cntrl-elec)

Near Bulverde Rd, San Antonio, TX 78247
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator found block of ice covering motor, removed ice block. Ran ice maker motor no issues. No errors found during testing or operation. Job complete."

Near Heights Way, San Antonio, TX 78230
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced supply LED control, adapter, and module for unit. Leveled out front side of fridge, found bad LED in top section underneath icemaker. Unit passed harvest and fill test."

Near Redbird Chase, San Antonio, TX 78253
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint is that the unit will go through all of the cycles but does not dry, also states the water is cold. States there is mold in the unit because it is not drying. Ran unit through diagnostics, pump and motor are operating normally. Heating element is not heating at all. Ordering heating element and thermostat.; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat)"

Near Jarratt Rd, Atascosa, TX 78002
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Checked refrigerator found gasket on freezer door not sealing properly. Adjust gasket to seal properly no issues. Door sealing properly job complete.

Near Lost Bluff, San Antonio, TX 78240
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon arrival checked unit out. Door rail is new and needs to be broken in. Adjusted stop in top for rail. No further issues at this time. Unit is functioning as designed. Yes to survey and leave behind.

Near Oriole Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW560CHW0 Checked unit got error code for oversuds which caused leak. Tested and got no leak. Instructed customer on use and care.

Near Worth Pkwy, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found unresponsive Ui and content in RC frozen over found no voltage to UI from control. Needs new control and possibly UI. Needs OTL.; rqstng P&A on 1 W11043763 (cntrl-elec) and 1 W11284720 (Ui), states that autho needed"

Near County Rd 357, La Vernia, TX 78121
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL n/a Tested dishwasher. No water from sump. Good power to motor. Will have to replace sump assembly. Gave customer estimate for repairs. 120 labor. 190 for PN W10917114. Collected service fee. Customer will contact if they want to continue repairs. Job complete. ; ordrng 1 W10917114 (pump&motor)

Near Heather Pass, San Antonio, TX 78218
Jim G.

Jim G.

RANGE AMANA AER6303MFB2 Heating element was visibly damaged. Replaced the heating element but found the control to faulty because no voltage was being sent to the element. Verified proper voltage at the terminal block. ; ordrng 1 W11297545 (cntrl-elec)

Near Remington Oaks, San Antonio, TX 78261
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KODE500EBS04 Checked oven. There was loose connection to thermal fuse. Connected and unit operating as designed. No further issues at this time. Yes to survey and leave behind.

Near Winding Path, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL MAH2400AWW Replaced both valves and all 3 hoses. Ran washer no issues no leaks. No error codes found during testing or operation. Job complete

Near St Charles Bay, San Antonio, TX 78229
Christian G.

Christian G.

WINE CELLAR KITCHENAID KUWR304ESS00 Issue stated by customer: wine cellar making loud humming noise. Found unit not level causing drawers to hit door and vibrate as well as fan running loud. Ordering parts.; ordrng 1 W10772882 (motor-cond)

Near Wagner Way, San Antonio, TX 78256
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Smell of gas after last repair. Replaced valve and gas lines for center burner. Need screw as previous screw was stripped. Unit testing good now. No further issues at this point. No leaks. Yes to survey and leave behind.

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Install components calibrated unit ran verification cycle issues resolved.

Near Candlewood St, Kingsville, TX 78363
Richard G.

Richard G.

RANGE WHIRLPOOL WFE320M0ES2 Complaint is that one of the hinges have failed. The other one is also bent. Ordering hinges.; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Bowens Crossing, San Antonio, TX 78250
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE JENN-AIR JGRP536HL00 "Replaced spark module and tested still having ignition issues in rear called tech-line spoke to Rick Sr 7727075965 he had me adjust flame height same issue still, was advised to replace caps and flame spreaders for rear. The orfice holders sent were for rear, reordered front ones PsP items call when parts come in.; ordrng 1 W10891987 (FLAME SPREADER) and 1 W10892022 (FLAME SPREADER) and 1 W10892475 (ORFICE HOLDER) and 1 W10892793 (ORFICE HOLDER) and 1 W11121391 (BURNER CAP)"

Near Twin Oaks Dr, La Vernia, TX 78121
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint of refrigerator making strange crackling or popping noise. Customer does have video and I did hear a slight noise for just a second. Inspection of unit shows everything in proper working order no obstructions for air circulation. Everything in unit runs as designed. Calling tech line for documentation. Sr#7727053493. Tech line states that unit will be making some strange noises and all of them would be documented in owners manual. Issue resolved

Near Pasadena St, Portland, TX 78374
Adam H.

Adam H.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Installed components tested unit issue resolved.

Near Whitewing, Kingsville, TX 78363
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Opened box panel dented like one on unit reordering new panel part is PsP call when part comes in.; ordrng 1 W11174872 (PANEL)

Near Kothmann Rd, La Vernia, TX 78121
Adam H.

Adam H.

DISHWASHER AMANA ADB1400AGW1 Inspection of unit shows no error codes. Advise customer of correct loading and the amount of soap required. Referred customer back to owners manual. Issue resolved

Near Carmel Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC5 Install components calibrated unit ran verification cycle issues resolved no abnormal noise coming from units.

Near Kennsington Ct, Corpus Christi, TX 78414
Michael R.

Michael R.

RANGE JENN-AIR JGRP548HL00 "Stove top burners and the 18” oven were working normal but the 30” oven would ignite and turn off right away plus the appliance kept dinging. Installed parts ordered and the oven burner would still turn off right away. Unplugged the ignitor and plugged it back in. Turned the oven on to preheat to 350 degrees, the oven stayed on and reached 350 degrees, no other issues at this time"

Near Deer Meadows Ln, Seadrift, TX 77983
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 #7727053113. CRM number on file from documentation info. Sr#7726991072. Contacted tech line for documentation purposes as well as third-party warranty company SR number ending in 1072 is that file. Inspection of unit shows unit is being kept and maintained in poor condition contacted warranty. Warrantee company has declined cost of repairs for unit but will be paying diagnostic fees for technicians trip out. Was instructed by warranty company to Mark as complete and bill accordingly

Near Naples St, Corpus Christi, TX 78415
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Complaint. Is water leaking during wash. Found vent is missing gasket. Ordering new gasket. ; ordrng 1 W10254545 (gasket,vent)"

Near S U.S. Hwy 181, San Antonio, TX 78223
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Customer complaint was unit would not cool whole unit is very warm called tech line spoke with Robert they said it would be starter switch or compressor ordering starter switch first to see if it would resolve issue. File number 7727075730.; ordrng 1 WPW10189190 (start-dev) and 1 WPW10662129 (capacitor)

Near Ross Oak St, San Antonio, TX 78247
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "Installed part ordered, the adjuster is working normal"

Near Willowbend Dr, Port Lavaca, TX 77979
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed compressor, charged unit. Holding pressure, unit is cooling. Issue resolved"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install components tested unit issue resolved cool down advances on its own.

Near W Kenedy Ave, Kingsville, TX 78363
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced components, issue has been resolved."

Near Co Rd 2289, Odem, TX 78370
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed components tested unit thermistor is now incorrect location issue resolved

Near Banyan Beach Dr, Port Aransas, TX 78373
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KODE900HBS00 Needed to gather information from diagnostics for engineering. Gathered information and sent to engineering via email. ; saved tckt

Near Windermere Dr, Boerne, TX 78015
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Install component tested unit issue resolved

Near Brawner Pkwy, Corpus Christi, TX 78411
Michael R.

Michael R.

WASHER MAYTAG MVWX655DW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes."

Near Villaggio Cir, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW2 Inspection of unit shows were left-hand hinge mounts into glass lid visibly failed/broken. Replace lid hinge and screws to resolve issue.; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 4 W10339706 (screw)s and 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 2 W10631074 (lid bumper)s and 2 W10708964 (bearing)s and 1 W10843976 (lid)

Near Imperial St, Portland, TX 78374
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRSC503ESS01 Testing of unit shows icemaker not calling for water. Replace icemaker to resolve issue; ordrng 1 W10798411 (icemaker)

Near Miramar Pl, Corpus Christi, TX 78411
John L.

John L.

DRYER MAYTAG MEDC465HW0 "Installed component, referred to Techline and spoke with Brain about timer advancing during sensor dry. All is normal according to Techline. Issue resolved.7727058112"

Near Ave A, Ingleside, TX 78362
John L.

John L.

RANGE AMANA ACR4303MFB3 "Installed board, issue has been resolved."

Near McIntyre Ave, Taft, TX 78390
Michael R.

Michael R.

DRYER WHIRLPOOL WED5000DW "Called and spoke with the customer and she said the power was out at the complex, said she called the to reschedule but was left on hold and no one ever answered. I told I would go to my next customer and call back when I’m done. Called the customer back and she said the power was still out, rescheduled the customer ; schdld next appmnt for 2/10 MON !"

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW3 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is no longer making noise and working normal"

Near Tanglewood Dr, Victoria, TX 77901
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT518SZFM "Unit low on Freon due to possible leak, installed a dye drier. Charged unit, unit is holding pressure and cooling. Issue resolved."

Near N Navarro St, Victoria, TX 77904
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZF34X20DW01 "Installed compressor and start device, charged unit. Unit is holding pressures and cooling. Issue resolved."

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Install components but have yet to resolve issue. Previous issue states unable to select specific cycles. Testing of unit shows no error code but interface Will allow diagnostics to be ran. Replace interface to resolve issue; ordrng 1 W11114670 (console)

Near John Lee St, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found issue when paddles are depressed. When ice paddle active, unit will dispense water at same time. Ran diagnostics test, ran test on paddles. Paddles tested fine without issues. Communication error within system causing issues. Replace controls to resolve. Also water and sealing issues with separator, will also need to be replaced.; rqstng P&A on 2 W10346924 (pad)s and 1 W10394101 (separator) and 1 W10811364 (cntrl-elec) and 1 W10845525 (panel-ui)"

Near Kline, Odem, TX 78370
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Install component calibrated unit ran verification cycle issue resolved.

Near Country Side Cir, Corpus Christi, TX 78410
Adam H.

Adam H.

RANGE AMANA AER6303MFB2 Arrived at location after 6 PM store closes at 6 PM. No one available at location to grant access to unit.; schdld next appmnt for 2/11 TUE !

Near I-69 Access Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

MICROWAVE KITCHENAID KOCE500ESS07 F2E0 F9E0. Product miss wire and ui disconnect. Sr#7726858405. Upon arrival customer tells me there’s a new error code showing up on the units inspection comes back as user interface disconnect. Call tech line to troubleshoot the issue because control board that was ordered for unit does not match existing board. Tech line states to contact whirlpool research to track down correct part number. Also air could be existing because of a bad bake or broil element but due to the two separate error codes tech line states that either bake broil element need to be replaced or the harness wire and the control board regardless. Contacted parts distributor to see if I can get a fast track answer for the right control board. Needless to say customer is very frustrated with this ongoing issue and will be calling KitchenAid for a full refund or exchange. This will be the third time I’ve come out for this specific issue and have left with it unresolved. Have not ord

Near FM 665, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Arrived at location started to disassemble unit but wash plate will not come free. I would have to destroy wash place an order to free transmission but without a replacement wash plate there’s no points. Ordering wash plate and rescheduling job for following Monday; ordrng 1 W10834917 (washplate)

Near Clear Creek Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 States they have Lowe’s extended warranty for this product. But inform customer it was not dispatched correctly. Stated to customer to have Lowe’s file work order correctly in order for fees and services to be covered under extended warranty

Near E Fordyce Ave, Kingsville, TX 78363
John L.

John L.

DRYER WHIRLPOOL WED49STBW "Installed components, issue has been resolved."

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Inspected unit, ran multiple tests. Finally was able to find leak issue. Leak occurs when unit is in spin cycle, water is making its way under tub ring and flowing down front side of washer. Contacted Techline and spoke with Dustin. Explained finding, and what would be needed to rectify issues. Recommends to replace tub ring. Will order ring to replace and resolve.; ordrng 1 W11043544 (ring-tub)"

Near W Gile Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT780SAEM2 Unit is out of warranty customer was charged plus tax for diagnostic only. Error code comes back as heater stuck on. Gave customer rough estimation of park cost for both control board and heating element. Customer has declined any further service on this product. Issue resolved

Near County Rd 1110 S, Riviera, TX 78379
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived at location after six store operation hours are 8 to 6. Reschedule appointment as seen fit; saved tckt

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Customer was charged plus tax because this would be the second product in her home out of warranty that I looked at today. Unable to run diagnostic on washing machine control board not getting power. Also humming coming from unit drain pump. Inspection of drain pump shows extreme heat coming from component because of constant running status. Advise customer to have control board and drain pump replace to resolve issue. Customer is unsure if she wishes to continue with repairs will reach out to company if she decides to continue. Issue resolved

Near County Rd 1110 S, Riviera, TX 78379
John L.

John L.

WASHER WHIRLPOOL WTW4616FW2 "Installed all components, tested after installation. Issue resolved."

Near Redwood Dr, Mathis, TX 78368
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Inspected unit, unit is icing up in freezer section. Found issue with fan motor. Motor no longer spinning allowing for air circulation. Replace to resolve.; ordrng 1 2200509 (sub 2163777) and 1 2315539 (fan motor) and 1 W10646206 (harns-wire)"

Near Angus Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "The inlet valve on the cold side isn’t working properly, removed the water hose, there is no obstruction, don’t have one in truck stock, ordered part to resolve issue issues ; ordrng 1 W11210459 (valve)"

Near FM622, Goliad, TX 77963
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW3 Install components calibrated units ran verification cycle issue resolved.

Near Oakbrook Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Inspection of unit shows terminal block has been overloaded and fried. Replace terminal block to resolve issue. Advise customer to purchase new power cord for units one that would be color coordinated to avoid this issue; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)

Near E Richard Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWX655DW1 "The customer said the wash never completed. Called and spoke with Ed at whirlpool tech line SR 7727069431. He said to run the spin cycle and agitation cycles on manual test, all checks out, also to check voltage at J5 with spin cycle on and to also run a drain & spin cycle to see if it completes. The customer wanted to run a small wash to see if it completes., it would not agitate or advance. I ran a drain and spin, worked normal. I went ahead and changed out the actuator, calibrated and performed a diagnostics test, completed with no issues or error codes. Advised the customer to call back if the issue continues"

Near Villaggio Cir, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Installation of components has not resolved issue. Applied power to unit start device activated compressor ran and immediately shut off. Replace compressor to resolve issue; ordrng 1 W11100924 (compressor)

Near E General Cavazos Blvd, Kingsville, TX 78363
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Install components tested unit issue resolved.

Near E Main St, Alice, TX 78332
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit found issue with front panel, dented not allowing door to seat properly. Also clips to drain pump broken, and tabs on sump to hold drain pump broken. Pump is not able to lock into place. Replace all broken components to resolve issues.; rqstng P&A on 1 3385089 (track,rack) and 1 8565925 (stop) and 1 8575897 (wheel mount assy) and 1 W10082861 (stop) and 1 W10306228 (spacer) and 1 W10629473 (panel) and 1 W10724439 (pump-drain) and 1 W10837401 (pump&motor)"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

DRYER MAYTAG MEDB835DW4 "Plugged appliance into a 220 outlet and tested appliance, it’s heating and working normal"

Near N Navarro St, Victoria, TX 77904
Uriah B.

Uriah B.

DRYER KENMORE 110.649623 Replaced element. And installed new light cx provided. All checks ok. Recommend cleaning exhaust pipe.

Near Peakwood Dr SW, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced ice box fan and ice door.

Near Reesedale Rd, Elliston, VA 24087
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 Replaced control. Ran calibration and test cycle. All checks ok at this time.

Near Rome Dr, Roanoke, VA 24019
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Installed control board, unit will not do anything after installation. Can not access diagnostics mode, unit only locks and 3 LEDs remain on prewash, wash and rinse. Unit will not allow for any function. Called Techline spoke with Ed, explained issues havingwith unit. After reinstalling original board and running some tests, Techline suggests to replace motor control and possibly main control will need to be reordered and replaced. 7727071270 Requesting helper for this job.; ordrng 1 W10192965 (cntrl-elec) and 1 W10192972 (console) and 1 WPW10192966 (cntrl-elec)"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

RANGE WHIRLPOOL WFC150M0EB "Inspected unit, unit has an f3 error. Oven sensor error, part sent out with was not part for this unit. Sending part back ordering correct parts needed to complete job.; ordrng 1 W10181986 (sensor) and 1 W10734615 (cntrl-elec)"

Near Gilstrap Ln, Skidmore, TX 78389
John L.

John L.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Ran diagnostics, received error 4 3 motor not running. Replaced motor, found new part was not able to seat in correctly which is causing a leaking issue. Tried to repeat motor assembly multiple times but issue remained. Will need to replace motor assembly to resolve issue.; ordrng 1 W11025157 (pump&motor)"

Near Oak Shore Dr, , TX 78382
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MTB2156DEW Icemaker calling for water and ice cube tray had filled with water to the point of a large block frozen in it.Heating element may be failing. Icemaker went through harvest at time of call. Cx to observe. 4

Near White Oak Rd SW, Roanoke, VA 24014
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WG1202PH1 Inspection of unit shows garbage disposal non-responsive and clear of debris and obstruction. Replace garbage disposal to resolve issue. ; ordrng 1 W11315642 (disposer)

Near Bella Donna Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "F5E2 lid lock fault, F1E2 motor fault. Ran test on lock, unit locked and unlocked then remained locked. Ran test on motor, unit cannot get motor to spin at max speed. Replace board, motor, and lock to resolve issues.; ordrng 1 W10006487 (motor-drve) and 1 W10682535 (latch) and 1 W10721967 (drive pulley) and 1 W10866250 (capacitor) and 1 W10916478 (cntrl-elec)"

Near Co Rd 79, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MEDX655DW0 Clip on handle were broken ordering again to replace.; ordrng 1 W10714516 (handle)

Near Co Rd 3523, Orange Grove, TX 78372
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW1 Replaced control. Ran calibration and auto test. All checks ok.

Near Brown Rd, Draper, VA 24324
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 There was ice buildup on the fill tube causing the water divert into the ice bin. I removed the ice and instructed customer to observe If the issue persists we will replace the fill tube and heater. W11238340

Near Bruce Ave, Salem, VA 24153
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X18DW03 Inspection of unit shows freezer is in good condition but is failing to reach freezing temperatures. Replace compressor to resolve issue; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W10796752 (start-dev) and 1 W11189854 (compressor)

Near FM 1352, Alice, TX 78332
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 The unit was stopped in a spin cycle and needed to be reset. I reset the unit and calibrated the unit as well. I instructed customer on various wash settings and general usage. All operations check ok.

Near Sawgrass Ct, Salem, VA 24153
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "The appliance wouldn’t allow me to get into diagnostics, unplugged the appliance for 5 minutes and plugged back in. I was able to get into diagnostics, no error codes, performed a quick wash diagnostics test, completed with no issues or error codes but it was making a loud screeching noise when it was spinning, bearings are bad, ordered tub assembly and rescheduled customer ; ordrng 1 W11287253 (TUB DRUM ASSEMBLY )"

Near Victoria, TX 77905
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced freezer icemaker. Replaced auger motor and shaft. All checks ok. Cx to observe.

Near Givens Tyler Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KSRA22CNSS01 Parts replaced. Parts under parts warranty.

Near Sedgefield Ln, Vinton, VA 24179
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFP02 Replaced UI control and fill tube with heater. Cx to observe.

Near Saddleridge Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

KITCHEN KITCHENAID n/a Cx cancelled. Unit shut and is working again.

Near Summerset Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Replaced handle. All checks ok.

Near Indian Grave Rd SW, Roanoke, VA 24018
Chris S.

Chris S.

KITCHEN WHIRLPOOL WDT750SAHZ0 Both the hinges weren’t installed correctly. I reinstalled the hinges and checked operation. All operations check ok.

Near Daleville Lane, Daleville, VA 24083
Uriah B.

Uriah B.

COOKTOP MAYTAG MER8800FZ0 Glass top is melted. Needs new glass top. ; ordrng 1 W10691698 (cooktop)

Near Monterey Rd NE, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIG KITCHENAID KRMF706ESS01 Previously replaced freezer drawer brackets and evap fan motor with thermistors. W11249952. Motor evap.WPW10675033. Control board. Labor 98.75Policy adjust number. KOM3Lomap1. Parts only. ; ordrng 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)

Near 5th St SW, Roanoke, VA 24016
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 I installed the drier and the evaporator. I pressurized the system and found no leaks. I pulled a vacuum and then charged the unit. The unit is cooling at this time. Customer will observe. I wrapped the thermistor in sealer gum. ; used 1 212643 (SEALER GUM) from stock

Near Sawgrass Way, Radford, VA 24141
Uriah B.

Uriah B.

DRYER MAYTAG MEDB765FW0 "12.98kohms. Reading on thermistor, reading within range. Partial blockage of the exhaust vent. Needs to be cleaned. Needs to be professionally clean. If callback, pre order thermistors and control. ; O-emld tckt"

Near Crumpacker Dr, Roanoke, VA 24012
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDF330PAHW2 F8e2F10e1F6e2Found pump getting power but not running. Needs pump and motor and control. Cx needs later in afternoon if possible.; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)

Near Blacksburg Rd, Troutville, VA 24175
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW0 No water coming through cold side of valve. Replaced valve. Ran calibration and auto test. All checks ok. ; used 1 W11210459 (VALVE) from stock

Near McCormick Rd, Radford, VA 24141
Uriah B.

Uriah B.

30' FDBM WHIRLPOOL WRF560SEYM05 Freezer evap fan was not running due to housing interference. Adjusted housing and fan is now running. Cx to observe.

Near 4th St, Radford, VA 24141
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found proper power to the inverter box. Inverter box seems to be intermittently quitting. If not approved. W11087200. Inverter; rqstng P&A on 1 W11087200 (invrtr-box), states that autho needed"

Near Randolph Ave, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER AMANA NTW4516FW3 Found drain not draining properly. Cleared debris. Adjusted drain hose. ; used 1 WP8567668 (TIE) from stock

Near Ferncliff Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRF767SDEM01 Sealed back wall area with permagum. Cx to observe. ; used 1 212643 (PERMAGUM) from stock

Near Newtown Rd, Shawsville, VA 24162
Uriah B.

Uriah B.

M/W OTR WHIRLPOOL WMH31017FB0 "Replaced control board and bulb holder. Also put new terminals on wiring as they were charred a bit. All checks ok. ; pckd up 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"

Near Cheverly Rd, Christiansburg, VA 24073
Chris S.

Chris S.

DRYER WHIRLPOOL MEDB855DC4 There is an F3E1 error code indicating that the exhaust thermistor is shorted. Customer will call for a fresh dispatch. ; ordrng 1 WP8577274 (thermistor)

Near Salem, VA 24153
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL KDTE104ESS3 "Replaced adjusters, positioner, clip, and dish rack adjuster."

Near Childress Rd, Christiansburg, VA 24073
Chris S.

Chris S.

FRIDGE WHIRLPOOL WRS321SDHZ01 The fridge is warming up. The freezer is at 42 degrees. There is a leak in the sealed system. We will install an evaporator and drier. ; ordrng 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)

Near Loch Haven Dr, Roanoke, VA 24019
Doug M.

Doug M.

REFRIG WHIRLPOOL WRF560SEYM05 "I have looked at this unit before at a different customers house almost 2 years prior,At that time found unit had been tampered with,wire harness to to start device has been cut and after market 3&1 start device has been installed,at that time tech line and partner team had been contact and both had said warranty has been voided per #77221879890,Home Depot has since sold this unit to this customer,called partner team to document,partner team said unit is passed warranty per #7727009461,customer to call Home Depot for resolution"

Near Breeds Hill Ct, Little Rock, AR 72211
Uriah B.

Uriah B.

WASHER WHIRLPOOL MHW5630HW0 F0e5F5e3F0e2Control not sending power to the motor. Needs control. Need Chris to help with stacked unit. ; ordrng 1 W11322901 (cntrl-elec)

Near Ellison Ave, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL wfe525s0jz0 Needs control panel. Dented. ; ordrng 1 W11175518 (panl-cntrl)

Near W Ruritan Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Belt squealing loudly and valve dripping by slowly; ordrng 1 W10721967 (drive pulley) and 1 W11210459 (valve) and 1 WPW10006384 (drive belt)

Near Collier St, Dublin, VA 24084
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not washing,performed service diagnostics found wash motor not starting,tested incoming voltage 120v checked ok,verified 120v to wash motor,diagnosed to need pump/motor assembly w11025157,customer doesn’t want to move forward at this time"

Near Rose Ln, Little Rock, AR 72206
Doug M.

Doug M.

LAUNDRY MAYTAG MVWB865GW0 "Replaced water valve due to unit not fill properly,calibrated unit operation checks ok ,customer not available for signature"

Near Buena Vista Rd, Hot Springs, AR 71913
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for no operation,tested incoming voltage 120v checked ok,found fuse on filter board shorted,replaced fuse plugged unit in spark came from filter board and shorted fuse again,diagnosed to need filter board and microcomputer ; ordrng 1 W10422269 (filter) and 1 WPW10496794 (cntrl-elec), used 1 W10138793 (FUSE) from stock"

Near Scott Salem Rd, Benton, AR 72019
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4855HW1 "Replaced strike,found lid latch defective,replaced lid latch,latch will lock then unlock repeatedly,diagnosed to need main control and lid latch; ordrng 1 W11256099 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (LATCH) from stock"

Near Wilderness Rd, Little Rock, AR 72209
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4855HW1 "Replaced strike,found lid latch defective,replaced lid latch,latch will lock then unlock repeatedly,diagnosed to need main control and lid latch; ordrng 1 W11256099 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (LATCH) from stock"

Near Wilderness Rd, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for water dripping from dispenser after filling glass,found solenoid staying engaged causing water drip,diagnosed to need fill valve; ordrng 1 WPW10341320 (valve-inlt)"

Near Ridgewood Dr, Little Rock, AR 72211
Doug M.

Doug M.

KITCHEN KITCHENAID KDTE334GPS0 "Replaced wheel assembly due to broken support,tested unit operation checks ok"

Near Courts Ln, Little Rock, AR 72223
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for burning,found wave guide cover burnt,found magnetron antenna burnt and burnt through wave guide,called tech line to verify unit is non repairable per file #7727069789"

Near Wetherborne Dr, Little Rock, AR 72211
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Inspected unit found f2e2 error code communication loss between main control and ui,checked harness connections checked ok,diagnosed to need main control and control panel ; ordrng 1 W11116422 (panel-cntl) and 1 W11305308 (cntrl-elec) and 1 W11368911 (UI )"

Near Meadow Ln, Benton, AR 72015
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Customer need to reschedule to February 25th,family member in hospital ; schdld next appmnt for 2/25 TUE !"

Near Central Ave, Hot Springs, AR 71913
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4955HW1 "Replaced agitator due to broken tabs,tested unit operation checks ok"

Near Wahoo Dr, North Little Rock, AR 72117
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH53521HZ3 "Inspected unit for not heating,performed heat cycle unit running at 14.45 amps not heating,diagnosed to need magnetron ; ordrng 1 W10818686 (magnetron)"

Near Fulmer Dr, Arkadelphia, AR 71923
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDT720PADM2 "Inspected unit for not draining,found drain pump not running due to connector loose to pump,reset connector with wire tie,tested unit operation checks ok ; used 1 WP8567668 (WIRE TIE) from stock"

Near Chimney Sweep Ln, Little Rock, AR 72212
Doug M.

Doug M.

WASHER WHIRLPOOL LBR4232DW0 "Inspected unit for water leak,found unit is over filling due to water level switch not detecting water level,diagnosed to need water level switch ; ordrng 1 WP3356467 (switch-wl)"

Near Summerland Ct, Little Rock, AR 72227
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS586FLDB00 "Inspected unit for not cooling,checked for frost pattern on evaporator,found no frost pattern,performed amp test found 3.38 amps with compressor running,diagnosed to need compressor ; ordrng 1 W10734018 (compressor)"

Near Kennesaw Mountain Dr, Little Rock, AR 72103
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT134TFDB00 "Inspected unit for not cooling after compressor and ui drier installed,found dye leaking at evaporator,diagnosed to need evaporator ; ordrng 1 W10836706 (evaporator)"

Near Broadway St, Little Rock, AR 72206
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows visibly broken/Field agitator. Although that is customers secondary complaint chief complaint is unit will not respond to commands from interface. Cannot pull diagnostic from units. Replace consul and control board and agitator to resolve issue; ordrng 1 W10821990 (agitator) and 1 W11114670 (console) and 1 W11183368 (cntrl-elec)

Near Broken Bough Cir, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "No error codes, calibrated and performed a diagnostics test, completed with no error codes, put on spin cycle in manual test, it’s making a grinding noise. Ordered part and rescheduled customer ; ordrng 1 W10811956 (drum assy)"

Near Wood Hi Rd, Victoria, TX 77905
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0JZ0 "The display isn’t powering on, heat elements on the stove top are working normal, voltage is good at the wall outlet and appliance, all looks good at the terminal block, ordered control to resolve the issue.; ordrng 1 W11314393 (cntrl-elec)"

Near FM1686, Victoria, TX 77905
Michael R.

Michael R.

WASHER WHIRLPOOL WFW92HEFW "This time no soap dispensed during diagnostics. Called and spoke with Scott at whirlpool tech line, SR 7727033949 I explained all I’d done, he said it’s not sensing the cartridge is in place therefore not activating the pump to the detergent cartridge, he said to order the sensor and dispenser assembly also the control just in case.; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor), rqstng P&A on 1 W11201293 (cntrl-elec)"

Near Appaloosa Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "The temperature was 30 degrees in the freezer and 42 degrees in the refrigerator, temperatures would probably be warmer if the appliance was in the house, it’s sitting outside on the back porch, .65 amps on the compressor, compressor sounds good and doesn’t feel abnormal, possibly leak in the system and low on Freon, went ahead and ordered the compressor assembly instead of just the drier due to how far the location is, just in case; ordrng 1 WPW10507886 (compressor)"

Near Jefferson Ave, Port O'Connor, TX 77982
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF305ESS02 The hinge point is broken on the end cap; ordrng 1 W10874836 (endcap)

Near Green Meadow Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The handle that was ordered isn’t the correct part. Will order the correct handle. ; ordrng 1 W10861225 (handle)

Near Indian Grave Rd SW, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR AMANA ASI2175GRS01 I called technical support and they recommended changing the connector at the bottom of he door and installing a check valve. ; ordrng 1 542638 (grease) and 1 8201815 (connector) and 1 WP2300868 (fitting)

Near Spaulding Rd, Christiansburg, VA 24073
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL MAV7600AWW "Checked washer found transmission leaking oil, ordering new transmission and seal due to leaking. Needs OLT authorization.; rqstng P&A on 1 35-6615 (ht trans s)"

Near Thayer St, Little Rock, AR 72205
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW4 Arrived at customer home found unit to be worked is a washer not dryer. Currently have parts for a dryer ordering correct parts for washer. Returning Feb7th; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)

Near E End Rd, Hensley, AR 72065
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4605EW0 "Checked washer found busted gearcase oil all over cam , not allowing to spin properly. Ordering cam and gearcase to resolve issue. ; ordrng 1 W10473144 (gearcase) and 1 W10721967 (drive pulley)"

Near W 23rd St, Little Rock, AR 72204
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Inspection of unit shows everything in good working condition. Icemaker is producing ice but customer had concerned about fan making noise. Turns out cardboard backing for compressor compartment was pressing against fan causing noise. Issue resolved

Near Beaufort Ct, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW5 I’ve diagnosed issue with units come back as long fill no fill. Informed customer of issue with unit. Customer states unit is less than three weeks old. And will be returning to retailer for either exchange or refund. Replace water valve and harness to resolve issue.

Near Finistere St, Corpus Christi, TX 78418
Adam H.

Adam H.

RANGE AMANA ACR4303MFB3 Inspection of unit shows burners not coming to temperature. Customer had already made arrangements with whirlpool and parts were at location. Installed components tested unit issue resolved

Near N Whitney St, Aransas Pass, TX 78336
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB8989SHZ0 "Checked dishwasher, ran diagnostics lower spray arm did not turn ordering new motor to resolve issue.; ordrng 1 WPW10591570 (pump&motor)"

Near Kings Mountain Dr, Little Rock, AR 72211

View More