Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFF507HPSP0 Unfortunely the LED module replacement did not resolve the issue. I contacted Bryan SR# 7728923186 who informed me the led is failed somewhere else. Sure enough it was a faulty module under icemaker at. rear. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced blower. Issue resolved.
Near Von Ormy, TX 78073
Jesus C.
Job Details: 10/01/2020
WASHER AMANA NTW4516FW1 Tested washer. Not shifting. Will need to replace actuator. ; ordrng 1 W10913953 (actuator)
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
WASHER MAYTAG MVWB855DC3 Verified dispenser is at fault but customer declined repair due to cost. Collected service fee.
Near Pleasanton, TX 78064
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVW6230HW0 Installed new UI. No issues during testing. Tested to complete.
Near San Antonio, TX 78209
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked doors found that RC door sticks out more than FC door. Door is sealing not functional failure Advised customer of,30 day cosmetic warranty this is not affecting any component functions and unit level unit operating as designed."
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Sound is coming from the damper control, customer is locating delivery date receipt to see if it still within warranty. Customer said she will call Whirlpool to try covering repair. Going to wait on repair. ; O-emld tckt"
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHS Customer is still trying to figure out warranty information. Close ticket
Near San Antonio, TX 78264
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF22M9581SG/AA Ice buildup one ice room. Called tech line. Will need to order service kit for issue. DA82-02706A.Reference 7003971938. ; ordrng 1 DA82-02706A
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Issue was a bad separator. Replaced part unit tested good. Customer also had leaking issue. Found refrigerator evaporator drain frozen over. Cleared blockage, unit now drains well. Informed customer that if issue returns we’d have to replace the evaporator drip pan. Customer will monitor situation. Collected SC+P+L."
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG525S0HB1 "F1E0 stored in unit, will need control board. ; ordrng 1 W11317846 (cntrl-elec)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KFIS29BBMS02 Verified issue was a block IF transmitter. Collected service fee.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced console. Assisted in WiFi and app set up. Issue resolved.
Near San Antonio, TX 78209
S. L.
Job Details: 10/01/2020
DISHWASHER KITCHEN AID KDTE234GPS0 Found latch on tub missing locking tabs. Ordered new latch. Rescheduling Monday.; ordrng 1 WPW10544004 (LATCH)
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS00 Customer stated that he unit will not produce ice. Icemaker full test was successful. Found issue to be faulty icemaker. Swapped out with new parts and unit is testing good now. Collected service call parts and labor.
Near San Antonio, TX 78209
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WGD9620HW0 "Found that i was dispatch on washer dryer is issue not washer. Called CXC spoke to Melinda to get info changed to dryer new authorization number is WSMFASMAPL1 new dispatch number SWPN9214FA98-1 found wifi not connected properly to,app no SAID number, ran diagnostics unable to select fault codes. Needs new board and UI sent info to AE to update new dispatch for dryer.; ordrng 1 W11390031 (CONTROL ) and 1 W11408171 (DOOR UI)"
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG505M0BS3 "Need to reschedule, do not have part in bin. Not on my bin pull sheet either. Rescheduled for Friday. ; schdld next appmnt for 10/2 FRI !"
Near San Antonio, TX 78218
S. L.
Job Details: 10/01/2020
COOKTOP GAS KITCHENAID KCGS950ESS00 Found flame spreader on center and right front dirty. Removed burners cleaned burners with small screwdriver tested all operations normal.
Near San Antonio, TX 78264
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL NTW4516FW3 No proof of purchase. Will not continue.
Near San Antonio, TX 78214
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF263BEAESRAA Installed new auger assembly. No further issues. Job complete.
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7000DW4 "Found F8E1 and F3E2 stored in unit, replaced bad water valve. Tested to complete. 1 year additional builder warranty."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
COMPACTOR KITCHEN AID KUCS03FTPA3 "Customer issue is that the compactor keeps running. Could not replicate issue myself. Issue might be a faulty directional switch. Customer wants to go ahead and replace switch. Ordering new switch and scheduling for Friday. Collected SC, part is covered under 1 year warranty. All that needs to be collected next visit is labor. ; ordrng 1 WP777811 (switch-dir)"
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
THIN-TWIN 24' LE WHIRLPOOL WET4027EW1 Customer stated the issues at the unit will not dry. The heating element is not engaging. Unit is measuring 240 V at the terminal block. Found issue to be faulty high limit thermostat. Ordering thermal cut off kit to resolve issue.; ordrng 1 279769 (thermal cutoff)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Part damaged out of box; ordrng 1 W11174872 (panel)
Near Helotes, TX 78023
Tommy B.
Job Details: 10/01/2020
RANGE MAYTAG MER6600FZ2 Customer stated that the issue is the unit does not bake or broil. Also stated that he stopped abruptly when switching from bake to broil. Found all of the functions to be normal except those two. Unit receiving proper voltage and is wired correctly. Ordering control to resolve issue. ; ordrng 1 W11092468 (cntrl-elec)
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
DRYER MAYTAG MED5630HC "Issue is no heat on dryer. Replaced heating element, all other thermistors and fuses tested good."
Near San Antonio, TX 78218
S. L.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZC3122DW01 Checked operation compressor humming not coming on checked overload relay and capacitor needs new compressor.; ordrng 1 WPW10750849 (compressor)
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
REFRIGERATOR MAYTAG MFT2772HEZ00 Issue was low ice production. Found E2 error on ice maker. Replaced ice maker and reset unit. Unit tested good.
Near San Antonio, TX 78254
Colton B.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW Could not make it in time. Rescheduling.; schdld next appmnt for 10/1 THU !
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF22M9581SGAA Samsung tech support verified a lack voltage at the board. Advised to replace board again. ; ordrng 1 DA94-03040A (MAIN BOARD )
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW2 "Replaced drain pump on unit, unit good to go."
Near San Antonio, TX 78239
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8040DW4 Found init not filling with hot water unit had F8 E1 error checked supply needs new valve replaced valve calibrated tested all operations normal no leaks.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Verified a frozen over evaporator. Co tell has voltage irregularities and the thermistor is also out of range. ; ordrng 1 W11282569 (contrl-box) and 1 WPW10384183 (thermistor)
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/01/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Replaced console. Ran diagnostics, no errors. Ran component activation and all loads are operating as designed. Set time and date. Provided our customer phone number for Whirlpool connect team."
Near Converse, TX 78109
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Found auger motor seized up checked temps these were good ice door shutting. Customer questioned why ice forms under bucket instructed her per WP that bin must be taken out and area cleaned bi-monthly
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
DRYER MAYTAG MEDB955FC1 Verified leak at steam valve. ; ordrng 1 W11314437 (valve)
Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Tested unit. Doors not shutting on freezer door. Will need to replace rails. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X16DW04 Freezer temperature was at -9 F. Gasket needed to be heat treated. Ran diagnostics and all loads function as designed. No errors found.
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D JENN-AIR JJW9830DDS31 Verified broiler was still not functional. It appears the control is a fault but unfortunately is now discontinued. Did not charge customer. Returned part.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7120HW0 "Unit is showing signs of control problems, unit only works on certain cycles. Customer said load and go is dumping out the whole bin within one cycle. Both console and control are psp items. ; ordrng 1 W11413337 (CONSOLE ) and 1 W11419051 (CONTROL )"
Near San Antonio, TX 78238
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW Customer stated that the unit is making a loud banging noise during the spin cycle. No errors present during diagnostics and could not duplicate the sound with high spin. There was a load present in the washing machine and it did not create noise even with load present. Unit Tested good with no further issues at this time.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL 0 Need to order dispenser for unit. Builder is paying for repair. Quoted 307.11 for repair. Waiting for builder to send over model info ; ordrng 1 WPW10671905 (deterg disp asm)
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Sealed system issue. ; schdld next appmnt for 10/12 MON !
Near San Antonio, TX 78233
Jim G.
Job Details: 10/01/2020
DRYER MAYTAG MED7230HC0 Replaced diode harness. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
BEVERAGE CENTER JENN-AIR JUB24FLERS00 Appears lower evaporator fan motor is at fault. ; schdld next appmnt for 10/5 MON !
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
REFRIGERATOR JENNAIR JFX2897DRM02 Verified a possible shot at deli UI. I reset unit and icemaker tested propyl thereafter. Collected service fee.
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVS02 Shaft was wrong size . However not needed after all. Replaced icemaker. Issue resolved.
Near San Antonio, TX 78216
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Reset ice bin and freezer gasket was misaligned and need to be heat formed to freezer cavity. Used wire to secure harness during evaluation. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sound customer was referring to was the icemaker fill valve which activates for 7 seconds. The sound was within normal range. Did offer a pressure regulator.
Near San Antonio, TX 78209
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 I’ve corrected the faulty right side hinge which was due to a loose bolt. Customer indicated that a utility bin failed and a butter dish fell and dent freezer door. Explained that damaged drawers and doors are considered cosmetic damage and will have to be paid for by customer.
Near Converse, TX 78109
S. L.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFC150M0JB0 Found broil element not functioning tested found bad control call when part comes in. ; ordrng 1 W11432568 (CONTROL)
Near Cibolo, TX 78108
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Removed front panel found tear on top of bellow inspected found recirculating pump hose came off pump and front right shock not attached to tub. Installed shock connected hose called tech line spoke to Joel SR 7728346548 was advised to replace bellow hose shocks and ACU. Ordered new clamp as well. Call when part comes in.; ordrng 1 W11266654 (CLAMP) and 1 W11314648 (BELLOW) and 4 W11316766 (DAMPER)s and 1 W11318802 (HOSE) and 1 W11322905 (ACU)
Near Live Oak, TX 78233
S. L.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL MMV5219DE4 Found init not heating ran diagnostics tested magnetron unit heats then needs control called CXC spoke to Natalie sr 7728921520 have her info and receiptShe said receipt will suffice as DOP documentation. Call when part comes in.; ordrng 1 W10881544 (cntrl-elec)
Near San Antonio, TX 78244
S. L.
Job Details: 10/01/2020
MICROWAVE OVEN KITCHENAID KOCE500ESS05 Found light not working and door open close indicator on and F6E8 error code. Tested switch then tested harness found open fuse on filter board. Called tech line spoke to Dustin was advised to to replace microwave manager. Advised customer that per tech sheet if issue still present then it will need UI from past experience seen switches that measure good but will blow fuses. This in turn can short Ui and appliance manager.
Near China Grove, TX 78263
S. L.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW4 Removed basket replaced gearcase calibrated unit tested all operations normal.
Near San Antonio, TX 78244
S. L.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG 0A4G43BK900223K Spoke to customer she said Samsung already sent some one out since unit was under recall service not needed.
Near San Antonio, TX 78229
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB765FW0 Called tech line spoke to Andrew. SR7728933343 recommends swapping the dispenser drawer and he water inlet valve. Swapped parts out and unit is testing good now with no further issues. ; used 1 W11165546 (VALVE) from stock
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
DISHWASHER SAMSUNG DW80N3030US Found right side track screw was loose and leaking water. Tightened all screws no more leaks all operations normal.
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is varying in temperature from 30° up to 55°. Found ice accumulation on the evaporator section in the freezer. Customer also states that the right side door does not close all the time due to the mullion being in the way. Ordering a evaporator fan harness along with the user interface and the rail to resolve issues.; ordrng 1 W11176246 (rail-mulln) and 1 W11249952 (motor-evap) and 1 W11330971 (UI)
Near San Antonio, TX 78229
Tommy B.
Job Details: 10/01/2020
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 "Last visit found broken dryer belt, this visit swapped out with a new belt to resolve issue and unit is testing good with no further issues at this time"
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer stated that the unit makes a loud noise when it stops “cycling.” Found issue to be a loud diffuser door. Ordering new part to resolve issue. ; ordrng 1 W11216945 (diffuser)
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Swapped out icemaker to resolve icemaker function issues. Collected parts and labor.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
DISHWASHER AMANA ADB1400AGB1 "Customer moved into the home approximately one week ago and states that the unit never powered on. The unit is receiving 120 V from the wall. Found issue to be result of a faulty control. Ordering parts to resolve issue.; ordrng 1 W10906422 (elect,control board)"
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Previous visit found need for new control and thermistor. This visit swapped out with new parts to resolve issue. Unit tested good at this time with no further issues.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVW6230HW0 Called tech line spoke to Andrew. SR7728937178 whirlpool recommends switching from flood safe hoses to standard flow hoses.
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED8000DW4 Paint on bulkhead wall is cracked and flaking off. Will need to replace bulkhead. ; ordrng 1 W10638203 (bulkhead)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 "Customer stated that the unit will not power on after washing a large comforter. Unit receiving 120 V from the home. Water present in bottom of unit. Panel is completely non functional. When I unplugged and plugged in the unit, pump attempted to engage. It is not moving water. Need a control and pump to resolve issue.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 "Customer stated that the issue is the unit is not drying the clothes. Found issue to be lint blocking the venting on the home side. After removing the lint, the unit is functioning well. No further issues at this time."
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
DRYER MAYTAG MED6230HW0 Found that part sent is only console need UI as well. Rescheduling console ordered UI. ; ordrng 1 W11413566 (Ui)
Near San Antonio, TX 78227
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint is that the unit will not lock without the lid being held down. Verified issue is broken lid. Ordering lid, and hinges.; ordrng 2 W11168238 (bearing)s and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
Near San Antonio, TX 78252
Richard G.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED8620HW0 Replaced drum and console.tested to complete. Unit is good to go.
Near San Antonio, TX 78228
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Customer complaint is that the unit is not cooling. Verified issue. Ordering thermistors and harness.; ordrng 1 W11200747 (HARNESS) and 1 W11438736 (THERMISTOR ) and 1 WPW10384183 (thermistor)
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Tested unit. Control goes dim when unit is heating. Loosing power to control. Will need to replace cap, mag, transformer, and control. ; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11342846 and 1 WPW10693025 (magnetron)"
Near San Antonio, TX 78231
Richard G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL KUDC10FXSS3 "Customer complaint is that the unit is not powering on. Found harness burned going into main control. Quoted customer cost of main control and harness, customer will look for a new unit. Collected service call fee."
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
DRYER SAMSUNG DV45H7000EW/A2 I noticed there was a scheduling concern with our customer. I called and left a message with her that I would be able to work out an afternoon visit. I received a notice from CSR that our customer cancelled the job and decided to buy a new dryer.
Near San Antonio, TX 78251
Shawn W.
Job Details: 10/01/2020
MW-HOOD COMBO AMANA AMV2307PFS0 Replaced light bulb. Unit is now fully functional.; used 1 8206232A (LIGHT BULB) from stock
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Replaced ice maker. Tested unit. Fully operational.
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed new door hinge. No further issues. Tested to complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Issue was frost in top left hand corner of freezer. Found air gap in the gasket. Used heat gun to remold the gasket. Asked customer to monitor it. If issue comes back we’ll replace the gasket.
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Compressor is running a little loud, not leveling issue. Customer is going to speak with builder about replacement. Could have frame damage underneath I can’t see."
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG525S0HB1 Replaced control board and tested to complete.
Near San Antonio, TX 78249
Richard G.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Replaced control, pump, and drain pump. Tested to complete. Unit is good to go."
Near San Antonio, TX 78255
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWBW01 Thawed out evaporator and replaced thermistor. Tested to complete. Unit is good to go. Collected parts and labor.
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Installed new control. No issues during testing. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
COMPACTOR KITCHEN AID KUCS03FTPA Issue is a broken drive gear. Ordering new drive gear to resolve issue. Customer paid cost for complete repair up front. Collected SC+P+L. ; ordrng 1 882699 (gear-drive)
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 "Spoke with customer and they also have lint built up on the back side of the dryer vent screen. Because Whirlpool is only covering Parts and Labor our customer did not want to pay our service fee. I advised the, to have a professional clean out the dryer vent."
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL NTW4516FW2 Tested unit. Noise occurs during shift between spin and agitate. Noise is normal. No further issues. Tested to complete.
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 I found that the freezer door was not installed correctly. The four screws holding the door in place were tightened high and not fully seated on the rails. One was underneath the rail. I fixed this issue. I notice also that the unit was not leveled correctly by the installers. I repaired this. Now all the doors close as designed and the unit is fully functional. Our customer said yes to the survey.
Near San Antonio, TX 78222
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 Tested unit. Found control not reading water pressure. Gearcase leaking oil. Will Need to replace gearcase actuator and belt due to oil leak. Washplate is stuck. Will need new washplate to remove gearcase. ; rqstng P&A on 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11239857 (belt)
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW5620HW0 "Our customer has experienced situations in which the screen has gone out, the screen has locked and situations in which the unit continues to run with 00 in the display. When they call Whirlpool they have them reset it and then it will work. Ran diagnostics and received error code F0E2 over suds and F8E1 Long fill and F0E5 off balance load. Our customer has soft water coming into the house.customer stated that he did a washer cleaning and after the wash the display prompted him to wash the machine. Found that it is taking a long time to get hot water into the unit. Water heater will need to be turned up. Found that the stand pipe for the drain is below 39 inches and since the unit is on a pedestal create it a floor drain effect that about 6 inches above. Ran load test and cycle function and all loads functioned as designed. Unit is spinning perfectly. Ran quick test cycle step 12 and all loads functioned as designed. Found that the customer is using Tide
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Issue was frost on left side of unit and ice maker. Finding issue to be that the door was sagging on the left side, causing it to not seal well. Adjusted door and remolded the gasket. Now sealing well. Defrosted ice on rails to make it close better as well."
Near San Antonio, TX 78233
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Replaced air diffuser assembly. Tested unit, damper door is operating as designed. Unit fully operational."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Issue is that unit keeps dropping power. Finding issue to be a shorted ice room fan. Unplugged ice maker wiring harness, unit now runs as intended. Ordering new ice fan motor with a new harness as a just in case. Returning Friday. Unit is in warranty, customer provided receipt.; ordrng 1 W10884720 (harns-wire) and 1 WPW10308033 (motor-evap)"
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
DRYER MAYTAG MDE7400AYW "Replaced bad temperature sensor, unit is good to go. Still has timer issue."
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KENMORE 795.75053.712 Issue is a no cool refrigerator. All fans seem to be working well. Got a very low amp draw on compressor. Also no frost pattern on evaporator. Finding issue to be a bad compressor and sealed system leak. Customer declined repair.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/01/2020
WASHER LG WM2101HW "Issue is leaking water and oil. Found water leak to be coming from faulty hoses. Water was spraying from the connection point between the hose and the screw caps. Oil indicates a blown bearing. Sound washer drum is making confirms that. Unit was recently moved, that could’ve been the culprit. Customer declined having unit repaired. Collected SC with military discount."
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE505W0HB2 Installed new control. No further issues during testing. Tested to complete.
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFC704FBS01 "Issue was a broken heater line and no ice production. Replaced door, ice maker and UI to resolve issue. Reset unit to clear error codes. Unit tested good. Customer found scratch on door. Ordering new door, did not schedule a return visit.; ordrng 1 W11254958 (dor-fip) and 1 W11330486 (UI)"
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Replaced bad valve, and burner head. Unit is good to go."
Near San Antonio, TX 78242
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Tested unit. Food freezing in fresh food. Will need to replace control and thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11371382