Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1333 customer reviews

Chris S.

Chris S.

DRYER WHIRLPOOL MEDB855DC4 I installed the exhaust thermistor and checked operation. I jumped the sensor and ran a normal cycle for about 20 minutes. All operations checked ok. Customer will observe.

Near Salem, VA 24153
Doug M.

Doug M.

RANGE JENN-AIR JES9800AAS "Replaced bake element due to short,tested unit operation checks ok"

Near Cimarron Valley Dr, Little Rock, AR 72212
Doug M.

Doug M.

DISHWASHER KITCHENAID KDPE234GPS0 "Inspected for not completing cycles,performed service diagnostics found no error codes,performed auto test all steps checked ok,verified normal operation unit checks ok"

Near I-30, Benton, AR 72019
Doug M.

Doug M.

DRYER MAYTAG MVWB835DW4 "Replaced listed parts due to no operation,tested unit operation checks ok"

Near E End Rd, Hensley, AR 72065
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, issue is with valve and hose line. Replace these components to resolve.; ordrng 1 2181939 (insert) and 1 2181944 (tube-water) and 1 W10329003 (clamp) and 1 W10498995 (valve-inlt)"

Near S Rife St, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW0 "F2E1, F5E2, F8E1, cleared error codes, the lid lock isn’t functioning properly, ordered part and rescheduled ; ordrng 1 W10404050 (lid lock)"

Near Coffey St, Victoria, TX 77901
Adam H.

Adam H.

OVEN KITCHENAID KODE500ESS04 Sr#7727080296. Spoke with tech line to troubleshoot issue tech line states if power from L one to neutral is dropping under 120 V that it would be a customer power issue. Tech line also states that changing lightbulbs for this specific problem can resolve issue. Sr#7727080296 spoke with tech line again took numerous voltage readings cross connections tech line states to replace control board to resolve issue.; ordrng 1 W10777216 (cntrl-elec) and 1 W11040195 (cntrl-elec) and 4 W11104597 (light-oven)s

Near Tarafaya Dr, Corpus Christi, TX 78414
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, unit has a F1E0 COMM error. Issue persists after power down. Replace board to resolve this issue.; ordrng 1 W11204487 (cntrl-elec)"

Near N Hood St, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7727083528. Inspection of unit shows large amounts of ice on back of refrigerator wall over evaporator cover. Spoke with tech line to troubleshoot issue as this is the second time it has happened in the past four months. Tech line suggests checking for deformation’s or cracks or missing screws in evaporator cover correct placement and securing of bimetal to coil. as well as changing the defrost setting from adaptive to every eight hours. Going through checklist suggested by tech line shows evaporator cover is deformed from amount of ice forming on the unit. Also position of by metal has shifted again because ice formation. Replace fan and harness wire as well as evaporator cover to resolve issue.; ordrng 1 W10248595 (control) and 1 W10564044 (cover-evap) and 1 W10799425 (harns-wire)

Near Koch Rd, Freer, TX 78357
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced switch and UI. Switch is still sticking sometimes. Needs switch shield, spring and pad. ; rqstng P&A on 1 W11109505 (spring) and 1 W11109510 (pad) and 1 W11109614 (shield)"

Near Indian Hill Rd, Salem, VA 24153
Doug M.

Doug M.

COOKTOP JENN-AIR JED3536WB01 "Inspected for left front burner not working found burn spot on burner switch causing short to element,diagnosed to need left front burner switch and element ; ordrng 1 WPW10215034 (switch-inf) and 1 WPW10221529 (elmnt-surf)"

Near Atrayente Way, Hot Springs, AR 71909
Doug M.

Doug M.

REFRIG WHIRLPOOL WRV986FDEM01 "Inspected unit for not making ice, tested icemaker jumped t-h did not cycle found 120v at l-n,jumped l-v did not fill,diagnosed to need icemaker and fill valve; ordrng 1 W10886931 (icemaker) and 1 W11129435 (valve)"

Near Murcia Way, Hot Springs, AR 71909
John L.

John L.

RANGE WHIRLPOOL WFE510S0HW1 "Installed top, isssue resolved."

Near Blades St, Corpus Christi, TX 78410
John L.

John L.

WASHER ROPER RTW4516FW2 "Ran diagnostics, received F8E1 long fill. Ran test on valves for any issues, did not notice any issues with valves. Replaced valves in case valves are causing issues. Ran recalibration and tested afterwards. Issue may have been incorrect selection was made when washing since unit only running cold tap or unit was tested by customer without drain hose attached causing tub to loose water when filling."

Near High Starr Dr, Corpus Christi, TX 78408
John L.

John L.

DRYER AMANA NED4655EW1 Dryer is working without issue.

Near Holly Rd, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Installed part ordered, the inlet valve and appliance are working normal."

Near FM622, Goliad, TX 77963
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5620HW0 "Inspected unit found f7e2 error code motor control fault,ohm motor windings 6.7 ohms with in range,performed service diagnostics found in auto test unit would not quit filling,diagnosed to need main control,water level switch and pressure hose ; ordrng 1 W11314654 (hose) and 1 W11316246 (switch-wl) and 1 W11322903 (cntrl-elec)"

Near Celeste Dr, Pearcy, AR 71964
John L.

John L.

RANGE WHIRLPOOL WGE745C0FS01 "Installed door, issue has been resolved."

Near Channel View Dr, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Leveled unit, issue has been resolved"

Near Channel View Dr, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER WHIRLPOOL WTW7300DW1 Unit is well out of Manufacturing warranty and customer has declined any further service.

Near Canis Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

RANGE WHIRLPOOL WFG505M0BB2 Call customer while in route to location wife was very plates the gentlemen in the background started swearing and said somethings that I will not repeat. I told him on the phone that I heard every word and that I would not be coming to service their units they can find a different tech company. Conversation is on 3CX. Calling partner team to document. Sr# 7727023635

Near Sharon Dr, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Unit was completely out of Freon, unit may have leak somewhere throughout. Replaced compressor and charged unit, also installed dye drier in case unit losses Freon. Unit is currently holding charge and is cooling. Issue resolved"

Near Jefferson Ave, Port O'Connor, TX 77982
John L.

John L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Installed evaporator, charged unit. No signs of leak. Unit holding pressure and is cooling. Issue resolved."

Near Fillmore Ave, Victoria, TX 77901
Michael R.

Michael R.

ICEMAKER KITCHENAID KUIC15NLTS "The grid cover screws were rusted and cover was hanging. I was able to remove the screws from the grid, cleaned cover and replaced the screws, no further issues"

Near Country Club Dr, Victoria, TX 77904
Uriah B.

Uriah B.

WASHER MAYTAG MVWB766FW1 No error codes found in diagnostic. Tested water level by running normal cycle in sensing cycle. All seemed to be ok. Reset unit and recalibrated it. Cx to observe.

Near Bradford Cir, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced control board and FC evap motor with harness

Near 5th St SW, Roanoke, VA 24016
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Checked wiring connections. Checked operation in heat and fluff mode. Checked to make sure no blockage of air. All checks ok. Used tie to ensure proper electrical connection with harness. ; used 1 WP8567688 (TIE) from stock

Near Old Locke Court, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5500XW0 "F7e5Found shift actuator not operating. Replaced shift actuator with truck stock. Ran calibration and auto test cycle. Informed cx that bearings though not bad, may be on the verge of going bad as there is the beginnings of rumbling. ; used 1 WPW10006355 (SHIFT ACTUATOR) from stock"

Near Dover Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Vibration occurring intermittently when evap fan turns on. Put tape on inside joints of back panel in freezer. Cx to observe. ; used 1 WP978645 (TAPE) from stock

Near Crossbow Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE770H0FZ2 Replaced left hinge. All checks ok.

Near Blue Heron Dr, Christiansburg, VA 24073
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: refridgerator was cooling intermittently. Customer states after install of parts unit started cooling, got up to 50deg. and went back to normal temps. Customer stated unit has been at temp since. Advised customer to continue keeping an eye on unit in the mean time. Unit test good."

Near Koenig, San Antonio, TX 78251
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Replaced interlock. Issue resolved.

Near Encino Briar, San Antonio, TX 78259
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS513COHS01 Customer complaint was unit would over heat by 30 degrees recalibrated unit to -25 degrees unit is operating as designed.

Near Monteverde Way, San Antonio, TX 78259
Jim G.

Jim G.

DRYER AMANA NED4655EW1 Thermal cut off was not wired properly. Corrected wiring connectivity. Issue resolved.

Near Estate Hill Dr, San Antonio, TX 78258
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW6620HW0 Last trip found rough tub. Replaced tub to solve issue. Unit tested good. No further issues at this time. Yes to survey and leave behind.

Near Windbrooke St, San Antonio, TX 78249
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "F2E1 only code stored in unit, customer said unit makes a grinding noise during delicate cycle. Running unit through diagnostics and calibration. After calibration unit showed a F7E9 code. Cleared code ran diagnostics, all test passed. Ran calibration on unit again, no codes popped up again after calibration. Ran unit at high spin to check for loud noises no noises detected."

Near FM471, Castroville, TX 78009
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: Error Code, Fault Code or Message What is the Error Code? Starts with F8 E1. Lower cooling fan speed. Replaced wiring harnesses to unit. Tested unit, got up temps for broil and bake. No error codes displayed. Unit test good. Informed customer of survey."

Near Co Rd 375, San Antonio, TX 78253
Steven G.

Steven G.

FREEZER WHIRLPOOL GAFZ30FDGB01 Checked freezer found bad Evaporator fan motor ordered; ordrng 1 W10359880 (motor-evap)

Near Garraty Ct, San Antonio, TX 78209
Douglas H.

Douglas H.

OVEN ELECTRIC (S JENN-AIR JJW3830IL00 "Calling Techline due to reoccurring issues. Spoke with Robert, he stated to send pictures to techline for research. Whirlpool_techline@whirlpool.com7726427947No further issues at this point for me."

Near Echoing Oaks, San Antonio, TX 78255
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Found icebox fan motor faulty, causing a very loud noise. Will need to replace motor and control. ; ordrng 1 W10858452 (harns-wire) and 1 W11114721 (cntrl-elec) and 1 W11407678 (ICEBOX FAN )"

Near Flora Springs, San Antonio, TX 78253
Devon F.

Devon F.

WASHER MAYTAG MHW5630HC0 Customer complaint was unit would leak from under unit replaced tub to pump tube unit is operating as designed.

Near 7 Winds, San Antonio, TX 78258
Devon F.

Devon F.

REFRIGERATOR MAYTAG MFX2876DRM00 Customer complaint was unit would not cool in freezer compartment called tech line we tested evap tech noticed evap frost pattern was only happening on the top of evap tech line recommended replacing three way valve. 7727047594 Steve ordering new three way valve to resolve issue ; ordrng 1 W11094466 (valve) and 1 WPW10143759 (dryer)

Near Redland Mesa, San Antonio, TX 78259
Steven G.

Steven G.

DISHWASHER KITCHENAID KDFE104DBL4 Checked dishwasher found upper rack adjuster parts broken replaced parts checked operation unit working properly now

Near Argyle Ave, Alamo Heights, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB965HW0 Found LED basket light not illuminating light failed. Replaced with new light tested all operations normal.

Near Salmon St, Stockdale, TX 78160
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDB Issue is that gasket isn’t sealing in top left corner. Heated gasket to remold it. Taped door shut to help gasket retain its new shape. Instructed customer to take tape off tonight. If issue persists we need to order a new door (LW10599396) for the unit. Door is currently out of stock. Gate code is #4403.

Near Eton Pl, Shavano Park, TX 78231
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG51US0DS00 Replaced gas tubing and the gas valve to resolve burner issues. Unit tested good now with no further issues. Customer declined the survey.

Near Cove Way, San Antonio, TX 78250
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer is still not cooling. Called techline (SR7727042055) who said to have someone in sealed systems come and check. It is probably a restriction in the sealed system judging by the frost pattern on Evap. Ordering a drier and scheduling for tomorrow.; ordrng 1 W11179385 (drier-tube)

Near Victory Row, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHEN AID KUIC15PLTS1 Issue ice maker stop making ice. Found ice maker to have a piece of trash stuck not letting water through. Told costumer it need a to be clean since it have lots of calcium build up. Service collected. Coming back to clean ice maker

Near Post Oak Way, Shavano Park, TX 78230
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS04 "Checked oven found unit dead, checked power getting 220 volts to oven checked fuse found bad replaced fuse checked operation unit working normal again ; used 1 WPW10638608 (FUSE) from stock"

Near Haverhill Way, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Checked refrigerator found air damper working and sounding normal customer is hearing a vibration at certain times, adjusted tubing at compressor customer to watch and call if any problems, refrigerator is working properly at this time"

Near Lott St, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF34X16DW04 Found door is warped causing bad sealing ordered new door advised eta 6-8 weeks.; ordrng 1 W10481434 (nameplate) and 1 W10574473 (gasket-dor) and 1 W10673692 (dor-fmd)

Near County Rd 437, Stockdale, TX 78160
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer complaint was unit would not stop draining replaced control board unit is operating as designed.

Near Shallow Grove, San Antonio, TX 78247
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Checked microwave. Hood lamp stays lit after being turned off. Issue with control board sending constant voltage to light. Ordered replacement. ; ordrng 1 W11342846 (ACU)

Near Noble Night, San Antonio, TX 78255
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4816FW2 Customer complaint is of a burning smell during cycle. Entered diagnostics and found no error codes. Ran unit through automatic test and all steps passed. Ran unit through manual spin and agitation. Did not smell anything out of the ordinary. checked wiring of unit and motor and gearcase. Called Techline and spoke with Liam. Documented findings. SR#7727043549. Unit is good to go.

Near San Antonio, TX 78253
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBP100ESS03 Discovered a switch was faulty. Replaced switch. Issue resolved.

Near Winding View, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED9290FC0 Found residue stuck on all 3 filters unable to remove and smell coming from filters. Customer states she is following all directions in owners manual cannot find direct cause to residue. Ordering all 3 rescheduling Feb 13.; ordrng 1 W10752678 (screen) and 1 W10754439 (filter) and 1 W10897401 (housng-out)

Near Fawn Ln, Floresville, TX 78114
Richard G.

Richard G.

DRYER WHIRLPOOL WED99HEDW0 "Replaced wiring harness, heating element, and thermal cutoff. Tested unit, all good. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Retreat Run, San Antonio, TX 78253
Jim G.

Jim G.

RANGE WHIRLPOOL AEP222VAW3 Replaced all parts as needed. Issue resolved.

Near Lipan, TX 76462
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced heater and thermostat. Ran unit through diagnostics. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Aikman Wy, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Rediagnosed unit to find issue to be a faulty compressor. Replaced compressor, vacuumed unit held vacuum. Charged unit held charge. No leaks in unit unit began cooling immediately upon testing. Yes to survey and leave behind."

Near Ponderosa Pine, Boerne, TX 78015
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFF507HPS00 Costumer forgot she has an appointment. She will call office to reschedule ; saved tckt

Near Wildstone Cir, San Antonio, TX 78232
Devon F.

Devon F.

COOKTOP ELECTRIC KITCHENAID KCED600GSS01 Customer complaint was unit she wanted the burner elements to be bigger and thought hers was defective instructed customer how burners look and they set in a bowl-like housing. Unit is operating as designed

Near Golden Grove, San Antonio, TX 78247
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 "Issue stated by customer: SOAP IS NOT DISOLVING. GLASSES/SILVERWARE HAVE A DIRTY FILM LAYER. DOOR ISSUES. Replaced sump motor, water sensor, vent and tube(burnt). Unit tests good. Informed customer of survey."

Near Martin St, Lytle, TX 78052
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced control and light bulb. Tested to complete. Unit is good to go.

Near Red Falls Rd, San Antonio, TX 78253
Tommy B.

Tommy B.

DRYER MAYTAG MED6630HW Issue is a no hear dryer. Found issue to be bad element. Ordering parts to resolve issue.; ordrng 1 WP3387747 (element)

Near Rim Dr, San Antonio, TX 78257
Jim G.

Jim G.

DISHWASHER MAYTAG MDB8989SHZ0 Used all sent parts save for controls and wire harness. The brackets were at fault. Replaced brackets and the rest for parts for good measure. Issue resolved.

Near Summit Cove, San Antonio, TX 78258
Devon F.

Devon F.

DRYER MAYTAG MEDB765FC0 Customer complaint was unit door would not stay closed during operation ordering new strike and catch to resolve issue.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)

Near Preston Hall Dr, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 "Found control dead not powering on,reset board led power indicator not working but was able to run diagnostics found grinding from gearcase need OTL for gearcase control and splutch kit.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11170317 (CONTROL ) and 1 W11255272 (GEAR CASE)"

Near Triple Wood, San Antonio, TX 78263
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF707ESS00 Steve SR# 7727053305 cleared

Near Spring Scent, San Antonio, TX 78258
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked dishwasher found unit not draining, found pump working checked drain hose at garbage disposal knocked out plug unit is working properly now"

Near Gavel Gate, Converse, TX 78109
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Spoke to customer regarding work order error. Part was incorrectly marked return by tech. Rescheduling customer. ; ordrng 1 W11357371 (CONTROL)

Near Ball Dr, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFW0 F3E1. F1E1.F5E2. Tested washer. Door lock is working. Pressure sensor is good. Will need to replace ACU. ; ordrng 1 W11184031 (cntrl-elec)

Near Pearsall Rd, Atascosa, TX 78002
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty left hand rail for pantry and faulty center freezer drawer. Replaced both parts to resolve the issue. Upon testing left pantry same issue. Finding now the right glide to be at fault. Ordering right glide and rivets. Glide is psp. Unit is under warranty. ; ordrng 2 W10737605 (screw)s and 2 W10737730 (rivet)s and 1 W11242545 (LEFT PANTRY RIGHT GLIDE)

Near Heathcot, Boerne, TX 78015
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE320M0EW2 Replaced main harness on unit and tested to complete.

Near E Pipe Creek Dr, Pipe Creek, TX 78063
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL LER7646JQ0 Replace thermal cut off. part stop working after it was replace the first time. Dryer heating up again. Job complete

Near Cross Timber, San Antonio, TX 78258
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit not drying dishes properly. Ran diagnostics testing to test all functions. Heater coming on but not adequate heat. Ordering control to resolve the issue. ; ordrng 1 W11305308 (cntrl-elec)

Near Lane Valley Rd, Comfort, TX 78013
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2269FRW00 Found icemaker froze up mid cycle. Tested harvest found heater not coming on and open thermistor on harness needs otl for harness and icemaker.; rqstng P&A on 1 W10312697 (harns-wire) and 1 WPW10300024 (icemaker)

Near Forest Bow, Live Oak, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDPM354GPS0 Spoke customer he needs us to come out tomorrow 2/4.; schdld next appmnt for 2/4 TUE !

Near De Soto Dr, Universal City, TX 78148
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the unit is not making ice. Found issue to be frozen fill tube. Defrosted it using hot water and unit is testing good now.

Near El Cielo, Boerne, TX 78006
Steven G.

Steven G.

DISHWASHER AMANA ADB1400AGB1 "Checked dishwasher ran diagnostics found no fault codes, ran test cycle all cycles are working properly"

Near Summer Blossom Ct, Northeast Side, TX 78109
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Issue is with the icemaker. Found it to be regarding the motor not engaging. Ordering new icemaker to resolve issue. ; ordrng 1 W10873791 (icemaker)

Near Rim Dr, San Antonio, TX 78257
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KSSC48QVS02 Issue was that the ice bin was stuck in the freezer compartment due to ice build up in the crusher assembly. Used steam going to defrost the bin and get it operational again. Unit tested good now with no further issues.

Near Pfeiffer Rd, Boerne, TX 78006
Jim G.

Jim G.

RANGE KITCHENAID KSEG700ESS3 Upon inspection confirmed the convention fan assembly will need to be replaced. ; ordrng 1 W11414552 (CONVECTION FAN ASSEMBLY)

Near S Glenrose Rd, San Antonio, TX 78260
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint is that the refrigerator section is too cold. They have it set on the lowest cooling setting and food it freezing. Ordering air diffuser and thermistor.; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)

Near Silver Grove, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW75HEFW0 Error codes F5E2. Resolved issue by unlocking the unit manually. If issue persists will send with door latch WPW10443885

Near Teague Rd, Kerrville, TX 78028
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIC15POZP0 Issue ice maker not making ice. Ran diagnostics found drain pump stuck dou lots of calcium and dirt. Clean pump. Ran diagnostics. Unit now making ice job complete. Service fee collected.

Near De Enclave, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

RANGE KITCHENAID KSDB900ESS3 I arrive at costumers house and he came out ask me what was I doing. Told him I was there to work on his stove. He said he didn’t know about the appointment. I ask him if he wanted me to look at the unit since I was already there he said no. He wants the office to call him and talk to him to set an appointment.

Near Laurie Michelle Rd, San Antonio, TX 78261
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KUDE20FXSS1 Tested dishwasher. UI is responding intermittently. Customer complaint is that cycles will stop after 10 minutes. Will need new control and UI. ; rqstng P&A on 1 W10195343 (cntrl-elec) and 1 W10195794 (panel-cntl)

Near Luckey Rd, Atascosa, TX 78002
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWC565FW1 "Last visit found broken gearcase assembly. Replaced with new gearcase, cam, belt, and shield to resolve issues. Ran calibration and automatic test cycles. Unit testing good now with no further issues."

Near Zenner-Ahrens Rd, Kerrville, TX 78028
Jesus C.

Jesus C.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS00 Tested oven. F6E4 error codes. Bake and broil elements test good. Will need to order new acu. ; ordrng 1 W11040197 (cntrl-elec)

Near Big Thunder, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Panel for freezer bin was defective. Ordering bin assembly to resolve.; ordrng 1 WPW10493169 (bin-freezr)

Near Benedikt Path, Boerne, TX 78006
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC5 "Found F3E2, F0E4, stored in unit. Cleared out faults and ran diagnostics, all test passed. Found drain hose way too far inside drain port. Made adjustments on drain hose. Dispenser is not clogged and does not show any cracks. Went over loaded procedures and cleaning and dumping out left over water from dispenser. Ran a calibration on unit as well. Unit is working as designed."

Near Lasalle Way, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Issue is freezer stop cooling. Ran diagnostics and check for error. lol fan are working so is ice maker. Pantry is cooling at the right temperature. Freezer evap not cooling. No frost pattern. Need new Evaporator. Ordering part ; ordrng 1 W10248589 (evaporator) and 1 W10286069 (drier-uv)

Near Susie Ct, San Antonio, TX 78216
Steven G.

Steven G.

DISHWASHER AMANA ADB1400AGB1 "Checked dishwasher found unit not heating, found burnt element ordered; ordrng 1 W10441445 (heater)"

Near Summer Blossom Ct, Northeast Side, TX 78109
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 "Issue stated by customer: Washer less than 1 year old, makes noise like something is loose when spinning. Ran unit through diagnostics. No error codes. Unit shakes during spin cycle. Ordering parts.; ordrng 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"

Near Wood Cir, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER MAYTAG MVWB880BW0 Installed new basket and tub. Ran diagnostics test. All test pass. Good water. Good agitate. Good spin. Good drain. Unit is working properly. Tested to complete.

Near Paul St, San Antonio, TX 78203
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7500GC0 Tested washer.f3E2 error code. No water from cold valve. Good water from hot. Good water supply. Valve is bad. Changed with valve from truck stock. Tested washer. Good water from cold. Ran diagnostics test. No further issues with washer. Tested to complete. ; used 1 W11165546 (VALVE) from stock

Near Reforma Dr, San Antonio, TX 78211
Colton B.

Colton B.

WASHER MAYTAG MHW5630HC "Customer complaint is that the bellow is coming off, the clamp that holds the bellow on has come off and door is hard to close. Finding issue to be that the clamp for the bellow is too big and is not holding the bellow on the front of the unit. Ordering new clamp to resolve issue. Customer also had problems with dispenser. Cleaned out dispensing tray to resolve those. ; ordrng 1 W11266654 (clamp)"

Near FAIR OAKS, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WFW94HEAC0 "Customer complaint is that the washer would not run, and also that it would not unlock. Entered diagnostics and found error codes F05E02. Manually unlocked the unit and ran through automatic test. All good. Quoted customer cost to replace door lock. Does not want to do repair at this time. Collected service fee. Customer is military."

Near Travis Pth, San Antonio, TX 78253
Colton B.

Colton B.

RANGE KITCHENAID KDRS483VSS04 Issue is LF burner will not light. Swapped orifice from RF burner and it lit on command. Finding issue to be a clogged orifice. Ordering an LP conversion kit to get the one orifice I need. The bad orifice is now on the RF burner. ; ordrng 1 W10810387 (cnvrsn-kit)

Near Adler St, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL KBLO36FTX08 "Checked refrigerator found wrong parts were ordered, picked up control replaced checked operation unit working normal now ; pckd up 1 W10757851 (cntrl-elec)"

Near E Sunset Rd, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW2 Found bad water valve during testing. Gave customer estimate for repairs. 120 labor. 40 parts. Collected service fee. Customer will call to schedule repairs. ; ordrng 1 W11165546 (valve)

Near Luckey Ledge, San Antonio, TX 78252
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue ice maker not making ice replace maker and water valve. Defrost lines. Tested ice maker. Ice maker called for water. Tray is rotating. No other issues job complete.

Near River Falls, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Issue is that water was continuously flowing out of dispenser without prompting. Unit was not hooked up to a water source when I arrived, though I believe the issue to be a bad valve. Ordering valve and returning on Thursday. Asked customer to have refrigerator set up on water line on return visit so that I can test the new valve.; ordrng 1 WPW10312696 (water inlet valve)"

Near Jeep Jump Ln, Boerne, TX 78006
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KSSC48QMS01 Customer doesn’t have email and can’t print out Reciept asking can we send to house. Customer complaint was unit fridge compartment was not cooling properly replaced air baffle and diffuser to resolve issue upon arrival tech noticed evap was frozen as well thawed evap unit is operating as designed customer did not want to order bi metal. Collected PL 382.20.

Near Emerald Oaks, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Issue is that the water intermittently dispenses. There is a service pointer for this issue that indicates a pressure build up at filter is to blame. Need to install a pressure regulator on refrigerator per service pointer. Ordering regulator and tubing to resolve issue. ; ordrng 1 8212547RP (tube-water) and 1 W10267701RP (tube-water) and 1 W10786952 (valve)

Near Boerne, TX 78006
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMC9158AAS Replaced all parts. Customer prepaid on last visit. Issue resolved.

Near Timber Trail Dr, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW3090JW0 Replaced all parts. Issue resolved.

Near Heimer Lange Rd, Spring Branch, TX 78070
Jim G.

Jim G.

ICEMAKER (STANDA WHIRLPOOL GI15PDXZS1 Replaced diverter pump. Issue resolved. Collected labor.

Near Rebecca Creek Rd, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Issue was a leaking refrigerator. Finding leak to be coming from filter housing. Ordering a new one to resolve issue. ; ordrng 1 W11189600 (bracket)

Near Cedar Knoll Dr, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Checked refrigerator, found issue to be seal not seated correctly causing air leak. Re-molded seal to fix issue. No further issues at this time. Yes to survey and leave behind."

Near Stevenson Gate, Boerne, TX 78015
Christian G.

Christian G.

DRYER MAYTAG MEDB765FW0 "Issue stated by customer: dryer taking long to dry. No error codes, ran unit through diagnostics. Found customer had on wrinkle prevent feature. Explained to customer this would extend dry time as machine tumbles with no heat. Unit gets up to temperature. H.O. had house vents blown out. Unit tested good. Informed customer of survey. Customer Instruct."

Near Fenwood St, San Antonio, TX 78250
Devon F.

Devon F.

WASHER MAYTAG MVWB880BW0 Customer complaint was unit would make noise during spin cus also said he had to clean up grease under unit I looked under unit and seen oil. Quoted cus 321.38 just for parts he declined.

Near Synergy Hl, San Antonio, TX 78260
Christian G.

Christian G.

DRYER AMANA NED4655EW1 "Issue stated by customer: Door Assembly Visibly Failed, Broken or Missing Parts. Door latch receiver was pinched tight. Removed and adjusted so dryer door opened and closed as intended. Unit tests good. Informed customer of survey."

Near Pebble Creek Dr, San Antonio, TX 78238
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS03 Issue is that oven is completely dead. Rediagnosed unit and found the thermal fuse to be at fault. Ordering new one and returning tomorrow. Cleared part process with DS.; ordrng 1 WPW10545255 (fuse-thrml)

Near Harmony Farm, San Antonio, TX 78249
Devon F.

Devon F.

WASHER WHIRLPOOL WTW8600YW1 Customer complaint was unit would get UL code replaced rps assembly unit is operating as designed.

Near Sentry Hill, San Antonio, TX 78260
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH32519FB0 "Customer said she heard a loud popping noise while in use. Ran it multiple times not able to recreate noise. Checked amps for transformer and magnetron all read fine, checking to see if you still is heating. Customer has not used it since she heard the loud pop noise. Unit is working as designed at this current moment."

Near Daystar Pass, San Antonio, TX 78253
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0AS04 The interlock assembly did not match the existing assembly. Tech line was unable to assist me in locating the correct part. Partner team was unable to assist in locating the correct part. Parts warehouse manager currently attempting to reach out to whirlpool for parts assistance.; saved tckt

Near Cactus Flower, Boerne, TX 78006
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Found water line kinked, moved fridge and water is dispensing fine. Went over survey with customer and leave behind."

Near Broussard, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW3505FW0 Checked washer found F1E1 checked wall outlet did not receive proper voltage. Reset outlet unit began working as designed. Job complete. Collected service call fee.

Near Hunter Blvd, San Antonio, TX 78224
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Installed new left fresh food door. Installed new evap cover with thermistors. No issues during testing. Job complete.

Near FM471, LaCoste, TX 78039
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HC0 Customer stated that the unit is unbalanced. Error code was F0E5. Helped educate customer on proper loading techniques and ran automatic test cycle. Unit testing good now.

Near Persimmon, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced both door and control. Issue resolved.

Near Windway Dr, Spring Branch, TX 78070
Devon F.

Devon F.

DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit wiring harness and terminal block is burned ordering new parts to resolve issue.; ordrng 1 W10450289 (harns-wire) and 1 WP3397659 (block-term)

Near Overlook Loop, San Antonio, TX 78259
Jim G.

Jim G.

COOKTOP GAS KITCHENAID KCGS956ESS Replaced caps. Issue resolved.

Near Lost Creek Dr, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDPM354GPS0 "Removed unit replaced drain hoses reconnected hoses, ran test no leaks all operations normal. Collected remaining balance. Customer aware that parts and labor not warranted if any issues are results of rodent problem occurring in future. Advised customer that this includes property damage."

Near De Soto Dr, Universal City, TX 78148
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue is refrigerator light not working replace module and led lite assembly. Light now working in refrigerator. Job complete.

Near Highpoint Ln, Spring Branch, TX 78070
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced water tube for top of fridge for icemaker.

Near N Run, San Antonio, TX 78249
Jesus C.

Jesus C.

DRYER MAYTAG MEDX655DW1 Dryer not starting. Found bad thermal fuse. Replaced fuse. Dryer starting and heating. Unit is working properly. Tested to complete. ; used 1 WP3392519 (FUSE) from stock

Near Co Rd 7713, Devine, TX 78016
Steven G.

Steven G.

WASHER MAYTAG MVWC465HW2 "Checked washer ran diagnostics found no fault codes ran test cycles everything checked ok, ran cycle drain pump is working properly, could not find a problem customer to use and call if any problems"

Near Randolph Blvd, San Antonio, TX 78233
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KECC567RBL01 Issue is front burners not working. Diagnose the unit and found bad infinite switch. Replace infinite switch and infinite triple switch. Unit burners now turning on. No other issues. Service fee collected. Labor 92.50 +plus parts 98.21 collected.

Near River Way, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KSSC42QTS02 Sealed system tech is needed. ; schdld next appmnt for 2/11 TUE !

Near FM311, Spring Branch, TX 78070
Justin  R.

Justin R.

WASHER MAYTAG MHW5500FW1 "F9E1, F0E1, F3E1, F5E2, stored in system. Customer has a extended warranty and is going to call warranty to get it dispatched over to us the correct way. Unit is underneath dryer so tech will have to remove dryer to make any repairs. Did notice drain hose too far inside drain port. Customer request late afternoon appointment. ; O-emld tckt"

Near Ginger Rise, San Antonio, TX 78253
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Last trip found faulty thermistor and control. Replaced both to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Falls View, Fair Oaks Ranch, TX 78015
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTM804ESS2 "Checked dishwasher found tub full of water when off checked water found water leaking into tub, replaced bad water valve checked operation unit working normal now ; used 1 W10327250 (WATER VALVE ) from stock"

Near Phoenix Ave, Selma, TX 78154
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HB01 Issue is unit not turning off do to bad console. Replace console and thermostat. Ran unit for 10 min at 350. No issues unit turned off. Job complete

Near Amalfi, San Antonio, TX 78260
Jim G.

Jim G.

DRYER ROPER RED4516FW0 Scott SR# 7727061799 motor is out. More specifically it is stuck in a neutral winding. Also ordering blower should that be seized to motor. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Persimmon Pass, Fischer, TX 78623
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW4 Tested washer. F5E2 error. Lid lock is working during testing. Control not reading it is locked. Will replace latch and ACU; ordrng 1 W10787878 (latch) and 1 W11105155 (cntrl-elec)

Near Golden Valley Dr, San Antonio, TX 78242
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Customer complaint is that the vent hood on the mw is not removing the odors and vapors. Checked blower, duct leaving the house was not allowing the blower flap to open. Adjusted duct so the flap could open freely. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Isaris Ln, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Confirmed diagnosis of restriction in SS. Installed dye drier. Vaccinator unit, held vacuum. Recharged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind. Drier that was ordered wasn’t correct. Used truck stock to resolve. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Victory Row, San Antonio, TX 78254
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4816FW2 Checked washer found bad drain hose from pump ordered; ordrng 1 W10763078 (HOSE DRAIN )

Near I-35, San Antonio, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL UMV1160CS-8 Removed panel replaced power cord tested all operations normal advised of survey.

Near Fallon Ct, Cibolo, TX 78108
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIC18PNXS3 "Checked icemaker removed cabinet and unweilded drier and heat exchanger found water and oil in system all parts will need to be replaced, customer will buy new Ice maker."

Near Letitia Ln, San Antonio, TX 78217
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found left to RC not lining up,causing door to not seal. Creating condensation,Need new hinges and RC door for left side. Also found food not properly stored in RC crowding vent. Advised customer after checking temps to leave space for pathway of air to allow for even cooling. Advised of time frame for new door. Call when part comes in.; ordrng 1 12028505AP (closure, door (gry)) and 1 12963205ED (hinge, top right) and 1 W10740146 (hinge-door) and 1 W10833741 (closer) and 1 W10884773 (nameplate) and 1 W11256286 (DOOR)"

Near Echo Ln, Selma, TX 78154
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW6000XW2 "Issue is Unit not operating. Found f6e1 code acu not reponding. Also door keeps getting stock since the lock door work ; ordrng 1 8183197 (latch), rqstng P&A on 1 W10387857 and 1 W10427972, ordrng 1 W10488048 (strike)"

Near Apache Moon, Spring Branch, TX 78070
Colton B.

Colton B.

FREEZER MAYTAG MZF34X16DW04 "Issue was that the copper line is still rattling. Reseated line in rubber gasket to resolve issue, unit tested good. Could not recreate noise after line was seated properly."

Near Bingham St, San Antonio, TX 78230
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED8500DC4 Installed new control. Tested dryer. No issues during testing. Good heat. Good airflow. Unit is working properly. Tested to complete.

Near Jack Nickolaus Dr, Devine, TX 78016
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer stated that the issue is ice in the bottom of fridge compartment. Found issue to be ice on the evaporator. Used steam gun to defrost evaporator and reassembled the fridge. Thermistor and defrost bimetal tested good and unit is functioning normally at this time. Yes to survey.

Near Scenic Hills Rd, Kerrville, TX 78028
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Issue is no power to console. Replaced control board, issue still persisted, ordering new console to resolve. Returning Monday. ; ordrng 1 W11158457 (overlay)"

Near Gardenview Dr, San Antonio, TX 78213
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Issue stated by customer: ice maker was supposed to be replaced previously. Replaced with truck stock. Unit tests good. No email, elderly customer."

Near Stone Crop Ln, San Antonio, TX 78249
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WGD6620HC0 Issue unit not working. Replace control board. No error codes unit now heating up. Advise costumer it’s recommended that a separate circuit serving only this dryer be provided. Or issue it’s going to keep happening. Job complete

Near Horse Creek St, San Antonio, TX 78232
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced ice maker water fill tube. Issue resolved.

Near Evans Rd, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KBSD608ESS00 Customer complaint is no ice production on refrigerator. Finding issue to be bad emitter and receiver board. Quoted customer for P&L on return visit. Ordering parts and scheduling for Friday.; ordrng 1 W10757851 (optic bd set ref)

Near Elm Vista, San Antonio, TX 78230
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KODE900HBS00 "Last trip found f3e4 error, per techline replace main harness and expansion board. Replaced both to resolve the issue. Upon testing unit, when prompted to flip food on grill and pushed grill back in wouldn’t recognize grill accessories. Then same error code came back. Calling techline. Spoke with Robert. Gave all info and part numbers. He then stated set up LR form to send it off to engineering. Sr 7727060781; saved tckt"

Near Windermere Dr, Boerne, TX 78015
Steven G.

Steven G.

RANGE WHIRLPOOL WFG525S0HS0 Checked range found middle burner only lighting half way took apart and cleaned checked operation burner is lighting properly now

Near Dashmoor Creek, San Antonio, TX 78244
Douglas H.

Douglas H.

COOKTOP GAS KITCHENAID KCGD506GSS Checked cooktop. Unit missing a burner head die the right rear burner. Ordered replacement.; ordrng 1 W11084058 (burnr-head)

Near Rim Dr, San Antonio, TX 78257
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS00 Issue stated by customer: receiver hinge damaged. Replaced with ‘customer supplied’ receiver hinges. Reinstalled door. Unit tested good. Informed customer of survey. Collected labor

Near Javalin Trail, Helotes, TX 78023
Justin  R.

Justin R.

WASHER MAYTAG MVWC415EW1 "Replaced cracked basket, basket it covered under 10 year warranty. Calibrated unit and texted to complete. Collected 108.25 for labor."

Near Pipers Hill, San Antonio, TX 78251
Christian G.

Christian G.

WASHER WHIRLPOOL WFW5620HW0 "Issue stated by customer: Leaking Is it leaking from the front or the back? Leaking from Front Is the door seal or bellow visibly ripped or damaged? No. Replaced dispenser+housing, replaced lower drawer slide arms. Customer unhappy with length of manual drain hose, states she can’t pull it anywhere to drain if need be. Informed customer the hose is at factory length and there are no modifications I could provide that are whirlpool recommended. Other than that, unit tests good. Informed customer of survey."

Near FM1560, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Unit freezer not cooling properly and power failure multiple times a day. Finding issues to be mainly from electronic control and power supply. Also finding cooling issue to be caused by freezer EVAP fan not functioning. Ordering UI, electronic control, power supply and EVAP harness. Collected Sc. ; ordrng 1 W11109595 (motor-evap) and 1 W11387384 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Muir Glen Dr, San Antonio, TX 78257
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE204GPS0 Checked dishwasher. Customer complaint of water along the top of unit. This is being caused by a bad gasket. Gasket not sealing door completely closed during operation. Ordered replacement.; ordrng 1 W11177741 (gasket)

Near Sandy Oaks Dr, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Replaced control board and latch unit working as designed no issues with water flow. No error codes during testing or operation job complete.

Near Vista Del Norte, San Antonio, TX 78216
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTM704ESS0 "Issue was a leaking dishwasher. Replaced rails per service pointer. Ran diagnostics cycle, unit tested good."

Near Caliza Terrace, Boerne, TX 78006
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0ES2 Installed new plastic stopper. Tested to complete

Near Newell Ave, San Antonio, TX 78215
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG320M0BB2 Last trip found faulty burner heads. Replaced both to resolve the issue. Didn’t resolve the issue. Ordering spark module and harness to resolve the issue. ; ordrng 2 W10622750 (harns-wire)s and 1 WP6610341 (module-spk)

Near Sage View, , TX 78015
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Checked washer found error codes F6E2 F6E3. Error codes appeared during test and operation ordering ui and control board ; ordrng 1 W11114670 (console) and 1 W11183368 (cntrl-elec)

Near Trumbo Rd, San Antonio, TX 78264
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Called Ross, says he has been working with Whirlpool on this mw and will be replacing it. Says to cancel job."

Near Moose Cir, San Antonio, TX 78254
Steven G.

Steven G.

RANGE AMANA AER6303MFS2 Checked range found F1 E0 fault code found bad control board replaced control checked operation unit is working normal now

Near Still Hollow, San Antonio, TX 78244
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Last tech found faulty control board. Swapped with new parts to resolve issues. Unit cooling now. No further issues at this time.

Near Ball Dr, Kerrville, TX 78028
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit requires evaporator fan motor. Will return to repair. ; ordrng 1 W11036566 (motor-evap)

Near Lawrey Dr, San Antonio, TX 78259
Christian G.

Christian G.

RANGE WHIRLPOOL WFE320M0ES2 "Issue stated by customer: Oven Not Working Is the cooktop operating? Yes Which cycle/function is not operating? Neither. Can you hear the oven control clicking when trying to start a bake or broil function? No PRE-ID Oven Control. Replaced control, side panel(damage, please review pics) and hinges(damaged as well). Unit tests good. Informed customer of survey."

Near Mustang Mesa, San Antonio, TX 78254
Colton B.

Colton B.

VENT HOOD KITCHEN AID KXD4636YSS3 Issue is that the downdraft sometimes gets stuck going up. Ordering a new motor and motor arms to resolve issue. Parts need autho from Home Depot. Returning Monday.; rqstng P&A on 1 WPW10398274 (motor) and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor)

Near Windermere Dr, Fair Oaks Ranch, TX 78015
Ezequiel V.

Ezequiel V.

WINE COOLER KITCHEN AID KUWL304ESS00 Checked wine cooler found bottom cover causing rattling noise adjust cover no noise heard job complete.

Near Eagle Hollow Dr, San Antonio, TX 78248
Devon F.

Devon F.

MW-HOOD COMBO KITCHENAID KMHC319ESS4 Customer complaint was unit would not vent properly install more tape around vent and instructed customer to cook on the back burners to allow the fan from microwave to work better. Unit is operating as designed.

Near Navasota Cir, San Antonio, TX 78259
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Customer said house inspector saw the oven 10-15 degrees below 350 set point. Checked and unit is working as designed within standard temps

Near Sam Houston Way, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated issue is the food in top section of fridge compartment is freezing. Unit was at max cold setting. Dampener door is functioning normally. Set unit to recommended temperature setting to resolve issue and reviewed use and care with customer. No further issues at this time.

Near Sparkman Dr, Kerrville, TX 78028
Sherman  J.

Sherman J.

WASHER MAYTAG MVWC465HW2 Upon arrival ran diagnostics on unit. No further issues at this time. Recalibrated unit. Unit is functioning as designed.

Near TX-534 Loop, Kerrville, TX 78028
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Unit is draining property, house inspector said drain hose line was not routed correctly was hanging too low going into garbage disposal. Ran unit through diagnostics all test passed. Went over survey with customer and leave behind."

Near Sam Houston Way, San Antonio, TX 78253
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced panel and vent assembly, tested unit to complete."

Near Redbird Pass, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced screws. Unit is now sealed properly. Good to go.

Near SW Loop 410, San Antonio, TX 78245
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 "Customer complaint is that the washer will not change cycles. Entered diagnostics and found error codes F8E1 no fill long fill, F0E5 off balance load. Cleared error codes and entered automatic test. Fill was erratic, at times it was steady, and other times it was not. Entered normal cycle and verified unit would go into wash cycle, but would not advance. Found unit to have a bad control and inlet valve.; ordrng 1 W11210459 (valve) and 1 W11249158 (cntrl-elec)"

Near Sunnyview Trail, San Antonio, TX 78253
Devon F.

Devon F.

RANGE KITCHENAID KDRS483VSS04 Customer complaint was unit UI panel was unresponsive replaced UI panel unit is operating as designed.

Near Mateo Ridge, San Antonio, TX 78261
Devon F.

Devon F.

OVEN ELECTRIC (D KITCHEN AID KODE500ESS04 Customer complaint was unit would get button stuck error code check connections to see if j1 was disconnected J1 is connected ordering new UI panel to resolve issue.; ordrng 1 W11086141 (console)

Near High Timber Pass St, San Antonio, TX 78260
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer stated that the unit is not cooling properly or making ice. Found issue to be frozen evaporator. Used steam gun to defrost evaporator. Thermistor is testing good. No further issues at this time.

Near Main St, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRSF505ESS01 Checked refrigerator found freezer evaporator fan motor not powering on ordering new motor to resolve issue.; ordrng 1 W11036566 (motor-evap)

Near Flint Oak, San Antonio, TX 78248
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW1 Customer stated that the unit is non functional. The drain is also running continuously. Checked to see if drain would turn off automatically. It remained on at 12 minute mark. Could not enter diagnostics. Voltage check at wall is good. Ordering control and drain pump to resolve issue. ; ordrng 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec)

Near Spanish Oak Dr, Kerrville, TX 78028
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Replaced bellow and dispenser assembly ran diagnostics found no leks no errors leveled unit for customer all operations normal advised of survey.

Near Casarez Rd, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MVWB765FW3 Removed basket/gear case as one replaced assembled stator shifter to gear case installed gear case installed new basket then rotor calibrated tested all operations normal.

Near Turnberry Dr, La Vernia, TX 78121
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS03 Issue was a blown thermal fuse. Replaced fuse to resolve issue. Collected for P&L. Unit tested good.; used 1 wpw10545255 (FUSE) from stock

Near Harmony Farm, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MGDX600XXW0 Checked dryer found broken door switch. Replaced its truck stock unit is working as designed. No issues during testing or operation.Job complete. Collected all fees.; used 1 WP3406107 (SWITCH DOOR) from stock

Near Bangor Dr, San Antonio, TX 78228
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW5630HC0 Checked washer found bad console checked voltage good voltage to unit. Ordering console and control board just in case .; ordrng 1 W11294858 (cntrl-elec) and 1 W11329040 (cntrl-elec)

Near TX-1604 Loop, San Antonio, TX 78248
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS00 Customer complaint was unit would not make ice and freezer compartment wasn’t getting cool enough found evap frozen thawed and tested thermistor test failed ordering new thermistor to resolve issue.; ordrng 1 W11204566 (harns-wire)

Near Forest Waters Cir, Garden Ridge, TX 78266
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Issue stated by customer: ice maker was supposed to be replaced previously. Replaced with truck stock. Unit tests good. No email, elderly customer."

Near Stone Crop Ln, San Antonio, TX 78249
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHEN AID KUID308ESS1 Customer stated that the unit is not making ice. Ran diagnostics and found issue to be the water level sensor. Sensor is located inside recirculation pump. Ordering pump to resolve issues. Collected service call.; ordrng 1 W11325175 (RECIRC PUMP)

Near Turkey Knob, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDW Issue was a warped grill and dented handles. Replaced all parts to resolve issue and had customer sign for repairs before leaving.

Near Jay Schellman St, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ03 "Display was on when arrived but had F6 E0 fault code saved, Removed console installed new one. Plugged in unit found display not coming on at all. Reinstalled old console and display is working console sent defective reordering PSP item on console set up call for tentative appointment 2 weeks out.; ordrng 1 W11428588 (CONSOLE)"

Near Landmark Haven, Cibolo, TX 78108
Jim G.

Jim G.

WASHER WHIRLPOOL WFW9451XW00 Replaced outer tub. Issue resolved.

Near Rimwood St, Live Oak, TX 78233
Richard G.

Richard G.

RANGE WHIRLPOOL WFC310S0EB3 Oven light is not functional. New bulb was used and socket is not working. Ordering bulb and socket.; ordrng 1 W11281687 (sockt-lite) and 1 WPW10571723 (bulb-light)

Near Marbach Oaks, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN IKEA IBMS1455DS00 Checked microwave found start push button stuck. Ordering new push button and ring for knobs.; ordrng 2 461960204751 (ring)s and 1 W11086664 (button) and 1 W11116990 (button)

Near Canyon Breeze, San Antonio, TX 78248
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Issue was that the refrigerator compartment was too warm. Maintenance has already worked on unit and resolved the issue. Unit temps were at recommended levels when we arrived.

Near Blanco Rd, San Antonio, TX 78258

View More