Near San Antonio, TX 78260
Jim G.
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW4816FW2 Loose nut on cam. Tightened. Issue resolved.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/05/2020
RANGE JENNAIR JES9800AAB "Checked range found bad control board and oven sensor, spoke to customer about repair, customer will call to continue service. Collected service call fee.; rqstng P&A on 1 74004943 (sensor,oven (lwr)) and 1 74005747 (panl-cntrl)"
Near San Antonio, TX 78261
Jim G.
Job Details: 11/05/2020
RANGE KITCHENAID KDRS483VSS04 Upon arrival I did finally any stored codes. Reset unit.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF30KMEDBSRA/AA Checked ice maker found ice build up at ice maker container ordering ice maker kit to resolve issue. Collected service call fee.; ordrng 1 DA82-02697A (ICE MAKER)
Near San Antonio, TX 78260
Jim G.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Defuser is at fault. Rescheduling for return to repair with part. ; schdld next appmnt for 11/9 MON 2-6
Near San Antonio, TX 78253
Justin
Job Details: 11/05/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Need to order light assembly and continue with console. ; ordrng 1 WPW10734063 (light-ind)
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/05/2020
RANGE KITCHENAID KFEG500ESS3 Installed new glass door. No further issues. Tested to complete.
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Our customer has a recent development in which the ice maker stopped producing ice. Under test 56 I discovered an E2 error code, motor lost position. Ran test 57 to harvest ice maker, the motor was not rotating CW to home position. During test 59 motor test, same result. This unit will need the ice maker replaced. Part ordered by parts department. W11294907.; O-emld tckt"
Near San Antonio, TX 78249
Douglas H.
Job Details: 11/05/2020
RANGE WHIRLPOOL WFG530S0ES0 Last trip found faulty burner head. Replaced burner head to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Tested unit. E6 error code on ice maker. Good harvest. Good water fill. Called techline. Found ice bix fan is bad. Will need to replace fan. ; ordrng 1 W10846539 (evaporator fan blade)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/05/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Checked dishwasher found 2nd shelve off track reseated into track no issues, unit is working as designed. Job complete."
Near San Antonio, TX 78245
Justin
Job Details: 11/05/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Need to order control and signal harness, as well as replace console again. ; ordrng 1 W11261167 (cntrl-elec)"
Near San Antonio, TX 78260
Jim G.
Job Details: 11/05/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Recalibrated oven. Issue resolved. Used wire tie to correct a loose harness. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78253
Justin
Job Details: 11/05/2020
DISHWASHER KITCHEN AID KDPM354GPS0 Replaced control panel and tested to complete.
Near Cibolo, TX 78108
S. L.
Job Details: 11/05/2020
WASHER MAYTAG MVWB765FW3 Removed console replaced inlet valve. Reassembled ran test all valves working. Ran calibration and test cycle all operations normal.Did find hot side supply hose has very small leak at where braided part meets fitting advised customer to replace hose.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/05/2020
ICEMAKER (STANDA SCOTSMAN CU50PA-13 I contacted Brian at Scottsman and verified a faulty bin thermistor. ; ordrng 1 11-0617-21 (kit temp control bin)
Near Live Oak, TX 78233
S. L.
Job Details: 11/05/2020
OVEN ELECTRIC (D MAYTAG MER6600FZ1 Cell number is 2107441269 Found main control bake relay stuck closed bale element staying on. Needs new control. Called safety spoke to Michael sr 7729192660 number authorization number MT8WP00WPL1 parts labor covered SSB has 2 in stock rescheduling Friday.; ordrng 1 W11092468 (cntrl-elec)
Near San Antonio, TX 78230
Richard G.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer complaint is that the leds in the refrigerator and freezer have gone out. Replaced module in the freezer section. All leds now functioning properly.
Near San Antonio, TX 78254
Douglas H.
Job Details: 11/05/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Last trip found cabinet needed to be sealed and EVAP secured to the back wall. Used clamps, wire ties and screws to secure EVAP to back wall. Used adhesive to seal liner to cabinet. Unit testing good now. Collected part costs."
Near San Antonio, TX 78250
Douglas H.
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer stated unit cooled really good for a bit and then started creeping up in temp. Checked temps got 52 in rc and 9 in fc. Checked pressures pressures in a normal range. No indication of leak or restriction. Finding issue to be temp regulator UI. Ordering UI to resolve the issue. Part under 1 yr part warranty. Part oos. ; ordrng 1 W10759802 (UI CONTROL)
Near San Antonio, TX 78254
Richard G.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Notes state there is frosting on the freezer section. Arrived at home and found refrigerator cooling as it is supposed to. Did not see any frosting in freezer section. Customer states they have had no issues with the unit since my previous visit. Unit is good to go.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Last trip when spoke with Techline, they stated if leaning unit back didn’t resolve the issue to replace UI and valve. Replaced both to resolve the issue. Unit testing good now. No further issues at this point."
Near San Antonio, TX 78263
S. L.
Job Details: 11/05/2020
WASHER WHIRLPOOL MVWX655DW2 Found unit has no error codes checked valves checked agitate and spin functions educated customer on loading and soap usage advised customer that unit is HE uses less soap and water than previous models. Advised customer to operate unit as designed and it will effectively clean items unit operating as designed. Install instruct today.
Near Schertz, TX 78154
Shawn W.
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the freezer compartment thermistor. Freezer is now functioning as designed. Our customer paid for this part and labor at. And paid our service fee on the previous visit. The remaining balance when we go out to fix the light module."
Near Kerrville, TX 78028
Colton B.
Job Details: 11/05/2020
WASHER MAYTAG MVWC465HW2 Issue was that washer was not working properly. Plugged unit in and it did a 3 to 5 minute drain and then it worked fine. Got an off balance error code. Unit probably canceled a cycle then the customer unplugged it. Talked to customer about load and detergent usage on new washers. Everything checking good at this time.
Near , TX 78015
Douglas H.
Job Details: 11/05/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Unit under warranty per closing documents on home.
Near Kerrville, TX 78028
Colton B.
Job Details: 11/05/2020
DRYER MAYTAG MEDB725BW0 Issue is a squeaking dryer. Upon further inspection the issue appeared to be the pulley. Replaced pulley with dryer repair kit. RV on the blower belt. Parts were same cost so I did not charge anything extra. All costs were collected on last call.
Near San Antonio, TX 78222
Jesus C.
Job Details: 11/05/2020
DISHWASHER AMANA ADB1400AGB3 Tested unit. Not draining. Found wiring to drain pump damaged. Repaired wiring. Drain is good. No further issues. Tested to complete.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/05/2020
COOKTOP ELECTRIC JENN-AIR JED4430WB02 Removed plate to remove excess paper. Issue resolved.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/05/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS04 "Unit not powering on. Found thermal fuse blown, replaced that to power unit on. Then found unit not heating. Found thermostat blown as well. Replaced that to resolve heat issue. Unit now performing as designed. No further issues at this point."
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KBFC42FSS00 "Found that the units control board and user interface is intermittently turning on and off causing the display to turn of and on with a chirping sound. Called DH. This unit will need a new main control board. The control board is discontinued but there is a Service Kit according to Technical Service Pointer W10802724C the part number is W10823814. Our parts department has already ordered the part. Our customer paid our service fee.; ordrng 1 W10823814 (cntrl-elec)"
Near La Vernia, TX 78121
S. L.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found no leaks in sealed system found FC evaporator iced over no defrost tested bi metal bi metal opens at 20 degrees. Need new harness with fan found UI not responding in service mode needs UI possibly control as well requested otl.; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (Ui), states that autho needed"
Near San Antonio, TX 78253
Justin
Job Details: 11/05/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Replaced control board, tested to complete. Customer will test auto cycle and call in if unit continues running after it is completed. Will need UWI if he calls back in."
Near San Antonio, TX 78212
S. L.
Job Details: 11/05/2020
RANGE WHIRLPOOL WEE510S0FS2 Closing docs provided unit under 30 days old cosmetic warranty still valid. Found warming drawer dented needs new drawer. Per notes part expected on the 6th setting appointment for Monday. Advised that this is tentative.; schdld next appmnt for 11/9 MON !
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW6120HW0 Installed new gearcase. No issues during testing. Job complete.
Near La Vernia, TX 78121
S. L.
Job Details: 11/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found control not sending power to element in forced defrost and failed door switch. Needs new UI door switch and Hv control to ensure same revision with Ui required otl.; rqstng P&A on 1 W11291142 (SWITCH) and 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec), states that autho needed"
Near San Antonio, TX 78254
Justin
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Need to replace grommets for compressor. ; ordrng 4 W10836504 (grommet)s
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/05/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS2 Issue is no ice production. Ice maker has very low water pressure. Took line off of the unit to find that we weren’t getting pressure from the wall. Showed customer this issue. Told him if it still didn’t work with better water pressure to let us know. For now it is a plumbing issue.
Near San Antonio, TX 78201
Tommy B.
Job Details: 11/05/2020
WASHER WHIRLPOOL WFW9150WW01 Customer stated that the issue is the unit is leaking water during operation and also that it has stopped washer function at this time. Found F7E1error in diagnostics and found issue to be faulty MCU. Ordering new bellow and MCU to resolve issue.; rqstng P&A on 1 WPW10381562 (bellow) and 1 WPW10525369 (cntrl-elec)
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/05/2020
DRYER AMANA NGD4655EW Tested dryer. Found bad roller. Replaced roller. No further issues. Tested to complete. ; used 1 4392067 (REPAIR) from stock
Near San Antonio, TX 78254
Justin
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW7120HW0 "No codes stored, ran unit in diagnostics all test passed. Unit is spinning on high correctly. Believe issue is leveling or loading procedures. Ran unbalanced detection, unit passed unbalanced test."
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/05/2020
WASHER ROPER RTW4516FW2 Tested unit. F1E2 error code. Ran calibration. Ran manual test. Good spin and agitate. Will need to replace control. ; ordrng 1 W11170318 (cntrl-elec)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Checked refrigerator found evap fan not running on refrigerator section ordering fan to resolve issue. ; ordrng 1 W11193806 (cover-evap)
Near San Antonio, TX 78254
Justin
Job Details: 11/05/2020
WASHER MAYTAG MVWC200XW2 "Found back right suspension not connected, reattached suspension and calibrated unit. Running in diagnostics now, all test passed."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/05/2020
ICEMAKER (STANDA JENN-AIR JIM158XXCX "Issue is no ice production. Unit keeps dropping power. Finding issue to be a faulty auxiliary drain pump. Also rescheduling sensor just in case. Both are out of stock. Gate code is 1592. ; rqstng P&A on 1 1901A (pump), states that autho needed"
Near San Antonio, TX 78201
Tommy B.
Job Details: 11/05/2020
DRYER WHIRLPOOL MEDB765FC0 Swapped out the door to resolve door closing issues and unit is testing good with no further issues at this time.
Near San Antonio, TX 78254
Justin
Job Details: 11/05/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Calibrated unit up plus 10 degrees, not reading correctly. Went up to positive 20, working much better. Will monitor over the next couple of days."
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/05/2020
RANGE JENN-AIR JGRP548WP02 "Checked range found bad control board, micro computer is in limited parts warranty. Ordering igniter and spark module just in case collected service call fee.; ordrng 1 W10332287 (igntr-oven) and 1 W10511278 (module-spk) and 1 W10859106 (cntrl-elec)"
Near Boerne, TX 78006
Tommy B.
Job Details: 11/05/2020
WASHER WHIRLPOOL MVWC565FW2 Customer stated issue was unit is leaking water. Found issue to be the water inlet assembly and weak suspension. Ordering parts to resolve issue. ; ordrng 1 W11038689 (valve) and 1 W11130362 (suspension)
Near Boerne, TX 78006
Tommy B.
Job Details: 11/05/2020
OVEN ELECTRIC (D JENN-AIR JJW3830IL00 Customer stated that the issue is the unit is non-functional also makes a funny noise during operation and the door is misaligned. Ordering hinges to resolve door alignment problem. Ordering blower fan to solve noise issue and the user interface and control have been ordered by the pre-screening process.; ordrng 2 W11220343 (HINGE )s and 1 W11248652 (blower)
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 11/05/2020
WASHER WHIRLPOOL NTW4605EW0 "Checked washer found loose suspension, tub ring cracked and lid lock working intermittent ordering parts to resolve issue. ; rqstng P&A on 1 W10531289 (ring-tub) and 1 W10682535 (latch) and 1 W10821951 (suspension)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed new harness. No further issues. Tested to complete.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/05/2020
DRYER MAYTAG MEDB835DC4 Replaced blower wheel. Tested to complete. Unit is good to go.
Near Hill Country Village, TX 78232
Shawn W.
Job Details: 11/05/2020
RANGE WHIRLPOOL WFG505M0BS3 Found that the left front burner was intermittently not lighting. Unit will need a new burner head. Part ordered.; ordrng 1 WPW10515455 (burnr-head)
Near San Antonio, TX 78251
Richard G.
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint is that the unit is making a grinding noise during spin and agitation. Entered diagnostics and found error codes F0E3 overload, F2E1 ui stuck button. Ran unit through automatic test. Found gearcase to be slipping. Will need to order gearcase. Collected service call fee.; ordrng 1 W11455453 (GEARCASE)"
Near Boerne, TX 78006
Douglas H.
Job Details: 11/05/2020
DISHWASHER KITCHENAID KDTE234GPS1 Complaint of unit not heating. Ran diagnostics testing to check unit. No error codes present. Unit testing good. Heating properly just needs rinseaid. No further issues at this point.
Near Comfort, TX 78013
Colton B.
Job Details: 11/05/2020
WASHER MAYTAG MVWB765FW "Issue is a leaking dispenser and a clunking noise. Found some oil under the washer, indicating a bad gearcase. Replaced the valve for the dripping issue. Ordering a new gearcase. It is out of stock, not rescheduling.; ordrng 1 W11455453 (GEARCASE )"
Near San Antonio, TX 78245
Richard G.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced damper control. Tested to complete. Unit is good to go.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/05/2020
WASHER MAYTAG MVWX655DW Issue is that unit does not agitate. Finding issue to be a faulty shifter. Ordering new shifter and returning.; ordrng 1 W10913953 (actuator)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Replaced solenoid. Tested to complete. Unit is good to go. Called cxc and spoke with Sophia to document.
Near San Antonio, TX 78215
Jesus C.
Job Details: 11/05/2020
WASHER WHIRLPOOL WFW5620HW0 Duplicate ticket for unit. Closing ticket.
Near , TX 78015
Tommy B.
Job Details: 11/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 F4E3 and F6E4. Customer stated the unit doesn’t complete cycles. Ordering float switch to resolve issue. ; ordrng 1 WPW10195039 (float switch)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 11/05/2020
DRYER ROPER RED4516FW0 "Checked dryer found wall only giving 1VAC FROM L1 to L2 , L1 and L2 both check good to ground, spoke to customer about repair advised them to get an electrician out. Job complete."
Near San Antonio, TX 78215
Jesus C.
Job Details: 11/05/2020
WASHER WHIRLPOOL WFW5620HW0 Tested unit. Leaking from dispenser. Ordering new housing. Will need certificate of occupancy for warranty. ; schdld next appmnt for 11/11 WED !
Near Atascosa, TX 78002
Ezequiel V.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Checked refrigerator found compressor, condenser and evap all functioning, received120 VAC at start device. Unit has been running over 24 hours no frost pattern found sealed system tech required.; schdld next appmnt for 11/9 MON !"
Near Sutherland Springs, TX 78161
S. L.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Removed rear panel replaced inverter then condenser fan motor tested all operations normal unit cooling left water off so customer can replace supply hose due to small leak.
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM02 Swapped out inverter to resolve fridge functionality issues. Unit powered on and is testing good with no further issues at this time.
Near San Antonio, TX 78245
Justin
Job Details: 11/05/2020
WASHER WHIRLPOOL WETLV27HW0 Spoke with Jonathan the unit has already been replaced please close job.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Called and spoke to Techline. Recommendation from Techline as to swap the control and the user interface based on all the previous work that has been completed. Ordering parts to resolve issue.; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)
Near San Antonio, TX 78256
Colton B.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Issue is that the refrigerator turns off and on when moved. Could not replicate issue myself. Looked for any signs of damaged wires or shorted components, could not find any. All connections seemed good. Cannot find reason for the issues that the customer is having."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/05/2020
WASHER MAYTAG MVWX655DW "Issue is that the drain pump runs continuously. Cleaned out drain filter and let drain pump run. Found no error codes in diagnostics. Ran diagnostics cycle, unit tested good."
Near Boerne, TX 78015
Douglas H.
Job Details: 11/05/2020
WASHER LG WM2233HU Customer stated door not closing properly. Found massive amount of corrosion on lower portion of door hinge. Managed to get unit functioning temporarily. This is a new issue. Quoted 229.70 for P&L (labor 127.75). Customer is going to talk to husband about repair and will call in if don’t want to proceed. At this point wanted to schedule a return visit. Ordering door hinge to fully resolve the issue. ; ordrng 1 4775ER2002A (HINGE ASSEMBLY )
Near San Antonio, TX 78261
Jim G.
Job Details: 11/05/2020
DISHWASHER KITCHENAID KDTE204GPS0 Fasteners needed for kickplate. ; ordrng 2 WPW10503548 (retainer)s
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/05/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Connected power cord from truck supply to test the unit. Entered unit into diagnostics and there were no error codes revealed. Unit appears to be functioning normally at this time with no issues.
Near San Antonio, TX 78226
Ezequiel V.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL W8TXEWFYQ01 "Checked refrigerator found evap fan motor not working, found broken fan blade, ordering motor and fan blade to resolve issue. ; ordrng 1 2169141 (sub 1100939) and 1 2264462 (grommet) and 1 2315539 (fan motor)"
Near San Antonio, TX 78242
Jesus C.
Job Details: 11/05/2020
WASHER MAYTAG MVW6230HW0 Tested washer. Screech noise on startup of spin. Noise will come and go during spin test. Will need to replace gearcase. ; ordrng 1 W11423758
Near San Antonio, TX 78258
Jim G.
Job Details: 11/05/2020
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS00 Replaced thermal fuse. Issue resolved. ; used 1 W10545291 (THERMAL FUSE) from stock
Near San Antonio, TX 78215
Jesus C.
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit. Valve is leaking. Need new valve. Will get certificate of occupancy on next visit. ; ordrng 1 WPW10179146 (valve-inlt)
Near Castroville, TX 78009
Richard G.
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RF323TEDBSRAA Customer complaint is that the icemaker has stopped working. Replaced icemaker. Tested to complete. Unit is good to go.
Near San Antonio, TX 78249
Douglas H.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF540PADM2 Customer stated unit giving off bad odor. During my inspection found filter needed to be cleaned severely. Advised how to remove the filter for cleaning. Also noticed wires sticking out from behind kickplate. Installed wire tie to secure wires behind kickplate as to not cause any safety hazards. Unit testing good now. No further issues at this point. ; used 1 WP8567668 (WIRE TIE) from stock
Near Cibolo, TX 78108
S. L.
Job Details: 11/04/2020
DRYER SAMSUNG DVE52M7750W/A3 Removed drum replaced idler pulley assembly and belt reassembled tested no noised unit operating as designed.
Near San Antonio, TX 78249
Douglas H.
Job Details: 11/04/2020
MW-HOOD COMBO WHIRLPOOL WMH53520CS6 "Customer stated unit functioning properly just gave the filter message pulled filter to find it extremely greasy, advised to clean the filter off. Also noticed power cable sagging towards blower motor. Used wire tie to secure the power cable away from the blower to prevent any safety issues. No further issues at this point. ; used 1 WP8567668 (WIRE TIE) from stock"
Near San Antonio, TX 78232
Shawn W.
Job Details: 11/04/2020
DRYER AMANA NED4655EW1 The unit stopped starting for our customer. I found that the unit was not wired correctly by the installers. The ground and neutral were flipped. I corrected this problem but also found that there is likely a loose wire in the homes outlet. I advised our customer to have their maintenance or electrician check the outlet. The thermal fuse was blown and needed to be replaced WP3392519. Unit is now fully operational.; used 1 WP3392519 (FUSE) from stock
Near Universal City, TX 78148
Shawn W.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced wheels and stops. Upper rack is now functioning as designed.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Unit freezer lights out, customer asked if possible to make it work and come back with the part. Used truck stock module of the wrong color to make unit lights functional. Will still need original module ordered to make it back to factory specs. ; used 1 W10695459 (MODULE) from stock"
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2020
MW-HOOD COMBO WHIRLPOOL WMH54521JZ0 "Removed microwave. Found hole above microwave to be too small, if the damper is installed, it will not open due to the cabinet blocking it from opening. Did not install damper, left damper with customer for size reference for hole in cabinet. She will need to reschedule appointment when builder has hole cut properly above microwave.; O-emld tckt"
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFC150M0EB3 "Replaced control board on range oven is working as designed no issues, no error codes found during testing or operation. Job complete."
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFG520S0FS0 "Replaced valve on range unit is working as designed no issues, job complete."
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2020
MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 "Customer complaint is that the problem has returned. When I arrived, the unit started beeping randomly and the screen started flashing different errors. Found external door and internal door separating and unable to reattach. Will need to replace door.; ordrng 1 W11188093 (door/mw)"
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/04/2020
RANGE WHIRLPOOL WGG745S0FS02 "Checked range found grate broken, bezel for knobs falling off, center burner not igniting complete uneven flames and back left burner igniter not functioning as designed ordering parts to resolve issue. ; ordrng 1 W10565365 (igntr-surf) and 1 W10643269 (holder-orf) and 1 W10806878 (manifold) and 1 W10814166 (grate-kit) and 3 W10850043 (bezel-knob)s"
Near Helotes, TX 78023
Douglas H.
Job Details: 11/04/2020
RANGE KITCHEN AID KOSE500ESS02 Upon arrival unit appeared to have no power to it. Breaker not tripped. Turned breaker off then back on and unit had power to it. As soon as door was opened power appeared to disappear. Finding issue to be door switch shorting out control and console. Ordering all 3 to resolve the issue. ; rqstng P&A on 1 W10883049 (DOOR LATCH) and 1 W11093241 (CONSOLE ) and 1 W11179310 (CONTROL )
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint is that the unit is not draining completely and the spin isn’t as fast as it normally is. Entered diagnostics and found no error codes. Some water was remaining in tub. Manually drained unit, but water not draining completely. Drain was previously cleaned out by another tech, but that did not resolve the issue. Will order drain pump.; ordrng 1 W11458345 (PUMP)"
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
WASHER MAYTAG MHW5630HC0 "Verified proper function however there were a few error codes. Long fill, oversuds that might have caused the issue described. Advised customer on how those errors might have given that unit passed all diagnostic service tests."
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
WASHER MAYTAG MVW6230HW0 There were no issues with the water valve. Educated customer on various wash cycles and how to change water levels. Used wire tie to secure loose harness. ; used 1 WP8567668 (WIRE TIE) from stock
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFC150M0EB3 "Customer issue is cooktop coils not glowing and longer cook times. Coils are behaving as they should after the new safety regulations. Service pointer on this matter also says that cook times will be longer. No issues at this point, customer not happy with diagnosis."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
WASHER SAMSUNG WF42H5200APA2 "Customer reporting stopping mid cycle and SE error code. Found drain filter to be completely clogged and unit draining very slowly. Cleaned out drain filter, unit draining as intended. Unit tested good."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
RANGE WHIRLPOOL WGG745S0FS02 "Issue is a no ignite oven. Replaced igniter, unit tested good."
Near San Antonio, TX 78249
Douglas H.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFG530S0ES0 "Customer stated oven turns off during baking, front left burner not igniting all the time. Tested oven to find it turns off to regulate temperature and comes back on. Front left burner head is the cause of the issue there. Ordering burner head to resolve that issue. ; ordrng 1 WPW10515455 (BURNER HEAD)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
WASHER MAYTAG MVWX655DW2 "Issue was vibrating and moving washer. Found unit was unlevel. Leveled unit. Suspension checked good. Customer stated that the first time it had trouble was when he washed a blanket, recommended not washing single items but add another towel or two to help balance load. Customer not pleased with this response. Says he will try it out and see."
Near San Antonio, TX 78232
Jim G.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS1 Replaced motor assembly. However the is unit is missing the old I sensor and hence cannot be used without it. Will order part. ; ordrng 1 W11084121 (sensor)