Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1719 customer reviews

Chris S.

Chris S.

DRYER MAYTAG MEDC215EW1 The high limit thermal cutoff was open. I in a new one and checked operation. All operations check ok. ; used 1 9759242 (THERMST FIX) from stock

Near Stone Mill Dr, Salem, VA 24153
Chris S.

Chris S.

WASHER ROPER RTW4516FW2 The drain hose was kinked causing the washer to not be able to drain. I removed the kink and checked operation. All operations check ok.

Near Catlett Dr, Salem, VA 24153
Chris S.

Chris S.

LAUNDRY WHIRLPOOL WTW7500GW2 The gearcase shaft has more play than it should. ; ordrng 1 W10811956 (drum assy)

Near Maple Leaf Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

KITCHEN KITCHENAID KODE500ESS02 Tech was assigned as a helper;

Near Beachview Ln, Troutville, VA 24175
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW05 The RC door is not perfectly aligned with the freezer door but the gaskets are all sealing well. All operations check ok.

Near Ridge Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

DRYER MAYTAG MEDC465HW0 Found improper voltage coming out of the timer. Needs timer. ; ordrng 1 WPW10185992 (Timer)

Near W Lee Hwy, Wytheville, VA 24382
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFG535S0JZ0 Replaced control board. All checks ok.

Near Massachusetts Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WML55011HS4 "Replaced main control, him board, and interlock assembly. Checks ok. Cx to observe."

Near Burnham Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7500GC2 Needs suspension bushing.W11130359. Suspension kit. ; ordrng 1 W11130359 (Suspension)

Near N 4th St, Wytheville, VA 24382
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF34X20DW01 Defrost not working properly. Needs control and thermistor. ; ordrng 1 W11293202 (Control) and 1 WPW10383615 (Thermistor)

Near W Lee Hwy, Wytheville, VA 24382
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Installed baffle motor. Checked operation. All checks ok.

Near Strawberry Mountain Drive, Roanoke, VA 24018
Uriah B.

Uriah B.

DRYER AMANA NED4655EW1 Cx not ready today. Reschedule for Friday afternoon. ; schdld next appmnt for 9/25 FRI PM

Near Lynn St, Bluefield, VA 24605
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF34X20DW01 Defrost not operating properly. Needs control and thermistor. ; ordrng 1 W11293202 (Control) and 1 WPW10383615 (Thermistor)

Near Frame Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 Baffle motor loud. Needs new baffle motor. ; ordrng 1 WPW10594329 (Baffle motor)

Near Dent Dr, Fairlawn, VA 24141
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "intermittent not dispensing ice. motor not running at all. misbehaved once while in home but could not reproduce further. will replace control and motor. wiring looked good and operation seemed ok while in home, so suspect glitch in control or motor.; ordrng 1 W11089236 (control) and 1 W11202789 (dispenser motor)"

Near Seminole Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWB725BW0 Replaced bearing. All checks ok.

Near Roudabush Ln, Blue Ridge, VA 24064
Uriah B.

Uriah B.

DRYER MAYTAG MEDX655DW1 "Element shorted and cutoff bad. Replaced both. ; used 1 279816 (Cutoff kit), and 1 279838 (Element) from stock"

Near Jay Ridge Rd, Cloverdale, VA 24077
Chris S.

Chris S.

FREEZER WHIRLPOOL WRT318FMDM05 I installed the compressor along with drier and fittings. I charged he unit with 3.7 oz of 134A. Customer will observe ; used 1 W11209866 (COMPRESSOR ) from stock

Near Daleville Ln, Daleville, VA 24083
Uriah B.

Uriah B.

DRYER MAYTAG MEDC465HW0 Replaced timer. Old one had shorted inside. All checks ok.

Near W Lee Hwy, Wytheville, VA 24382
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7500GC2 Replaced two suspension bearings. All checks ok.

Near N 4th St, Wytheville, VA 24382
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced the control as well as the thermistor on the evap. All checks ok.

Near Frame Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 F8e1Found unit in emergency drain. Cleared codes and checked operation. All checks ok.

Near Staples St, Radford, VA 24141
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 replaced baffle motor. reset unit. all checks ok.

Near Dent Dr, Fairlawn, VA 24141
Chris S.

Chris S.

FREEZER WHIRLPOOL WRS555SIHZ03 The icemaker compartment has a lot of ice buildup causing the water to be diverted into the ice bin and then out through the ice chute onto the floor. We will replace the door. ; ordrng 1 LW11026425 (dor-fip)

Near Somerset St SW, Roanoke, VA 24014
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC0 "SR #7728908121There were an F0E1,F0E2,andF6E3 error codes the washer is still leaking at times and displaying these error codes and not spinning fully at the end of a wash cycle causing customer to have to do a drain and spin. I called tech line and the said that an exchange has been started. Customer hasn’t been contacted by Maytag yet. Customer will call customer service today and find out when the exchange will be scheduled."

Near Glenvar Heights Blvd, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the handle and made sure all other handles are tightened correctly. All operations check ok.

Near Boon St, Salem, VA 24153
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW7500GW2 SR7728889084knocking sound coning from the front left suspension bushing.needs suspension kit to replace front two bushing brackets; ordrng 1 W11130359 (suspension)

Near Maple Leaf Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Found leak at the source connection. Repaired busted ferrule. All checks ok. ; used 1 4590-069 (Ferrule) from stock

Near Ashbury Ct, Roanoke, VA 24012
Chris S.

Chris S.

FREEZER WHIRLPOOL MRT711SMFZ00 The freezer door is not straight causing the gasket to not seal correctly. I got the gasket to seal better but the door will need to be replaced. ; ordrng 1 LW10856291 (dor-fip)

Near Eagle Cir, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF77707ESS01 The unit isn’t under the manufacture warranty the customer purchased an extended warranty from Best Buy. She will call Best Buy and have a dispatch sent.

Near Country Cottage Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8540BW1 tub is cracked. needs tub with drive shaft and wire harness. needs two guys.; ordrng 1 W10381078

Near Indian Rock Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

ICEMAKER WHIRLPOOL WRF555SDFZ11 "Found icemaker stalled mic harvest. Replaced icemaker. All checks ok. If callback, please pre order control and UI. ; used 1 Wpw10300024 (Icemaker) from stock"

Near Elm Ave SE, Roanoke, VA 24013
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT780SAEM1 Found pump and drain pump working good. Needs adjusters. Advised to clean sump area well and to run cleaning tablets through possibly multiple times. ; ordrng 1 W10712395 (Adjusters)

Near Maiden Ln SW, Roanoke, VA 24015
Chris S.

Chris S.

WASHER WHIRLPOOL RTW4516FW2 There was an F8E1 area code indicating a water flow issue. The cold Water valve screen was clogged I cleared the screen and checked operations all operations check OK

Near W Beaver Dam Ct, Goodview, VA 24095
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL MDB9979SKZ0 Replaced drain pump. Checked operation. All checks ok.

Near Warner Pl, Vinton, VA 24179
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I installed the icemaker and checked operation. All operations check ok.

Near Lee Hwy, Troutville, VA 24175
Chris S.

Chris S.

DISHWASHER WHIRLPOOL UNAVAILABLE He unit is a Mideast brand

Near Bunker Hill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAB05 replaced main light and fridge light

Near Indian Grave Rd SW, Roanoke, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced pump and motor and control. Ran test. All checks ok.

Near Warwood Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

ICEMAKER WHIRLPOOL WRS588FIHZ00 No power going to heater in test 19. Power all around in test 13. Needs UI board. ; ordrng 1 W11130216 (UI stealth board)

Near Thistle Ln, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER WHIR WTW4816FW2 Found leaking at inlet valve connection. Checked operation. All checks ok. ; used 1 Wp8567668 (Tie) from stock

Near Barefoot Ln, Ivanhoe, VA 24350
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced control and thermistor

Near W Lee Hwy, Wytheville, VA 24382
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found air ducts blocked. Door most likely left open. Possible that the door is not sealing correctly. If callback for same issue order door.

Near Auburn Ave, Radford, VA 24141
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HW2 I installed the element and checked operation. The element works as expected but the control is now showing an F1E0 indicating the control has an internal failure. We will replace the control. ; ordrng 1 W11314393 (cntrl-elec)

Near Creekside Cir, Roanoke, VA 24019
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDFE104HBL0 Found the harness to the UI was loose. Reconnected the harness.

Near Flint Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Diffuser very loud. Needs diffuser. ; ordrng 1 W11164593 (Diffuser)

Near Dell Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL CAE2745FQ1 Found unit operating fine in diagnostics. Did find error code F7e1. Cleared codes and cx to observe.

Near State Park Rd, Dublin, VA 24084
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced auger motor and main control. All checks ok. Cx tested. Cx to observe.

Near Seminole Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAT04 Replaced all three led modules.

Near MacGregor Dr, Blue Ridge, VA 24064
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL MDB4949SHW0 Unit would not come out of cancel/drain. Reset unit after 5 minutes. Ran test cycle and all checks ok. ; used 1 Wp8567668 (Tie) from stock

Near Luwana Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL MVWX655DW2 Checked wire harness connections. Checked valve operation. Checked temp sensor. Water was reversed on house side. Checked operation. All checks ok. ; used 1 Wp8567668 (Tie) from stock

Near 3 Oaks Rd, Wirtz, VA 24184
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL MMV5220FZ2 "Checked unit and found amperage at 14.5-14.99 amp while running. Wattage was around 1680 during operation. Unit seems to be operating ok at this time. If issue continues, magnetron is under 10 year part warranty. Would recommend replacing magnetron, diode, and maybe capacitor."

Near Panorama Cir, Salem, VA 24153
Chris S.

Chris S.

DISHWASHER WHIRLPOOL MDB8989SHZ0 The water inlet nut is missing allowing the water leak out unto the floor. Causing a lot of damage to the floor. The nut was never installed. ; ordrng 1 WP8531323 (gasket) and 1 WPW10213825 (nut-tube)

Near Becky's Mill Rd, Moneta, VA 24121
Uriah B.

Uriah B.

ICEMAKER WHIRLPOOL WRS588FIHZ00 Replaced the UI. Defrosted the fill valve. Checked for voltage in test 19. All checks ok. Cx to observe.

Near Thistle Ln, Christiansburg, VA 24073
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL KDTM704KPS0 "Pump running, but blocked. Needs drain pump. ; ordrng 1 W11412291 (Pump)"

Near Mountain Village Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MSC21C6MDM02 Needs icemaker. Chris has in truck stock.; ordrng 1 W10873791 (Icemaker)

Near Echo Hills Rd, Elliston, VA 24087
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Previous visit on June 1, 2020 and was going to order same parts. Same issue from previous visit. Unit getting power to the supply board and all control areas, but unit shuts down randomly and even the lights go out. Unit shut itself down multiple times. Needs all electronic controls. ; ordrng 1 WPW10624574 (Supply board) and 1 WPW10675033 (Control board) and 1 W11036562 (UI control)"

Near Switchback Rd, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8540BW1 Needs inlet valve. Leaking by when water is on. ; ordrng 1 W10853723 (Valve)

Near Fairway View Dr, Riner, VA 24149
Uriah B.

Uriah B.

ICEMAKER WHIRLPOOL WRX988SIBM00 Icemaker needs to be replaced.

Near Forest Ave, Radford, VA 24141
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Will check FF drain for blockage.Compressor not keeping up with demand. W10779331. Compressor. W10391081. Valve body. W11116006. FF evaporator LaborAuthorization # WSN6600FPL1Cx to see about overnighting compressor from Whirlpool. ; ordrng 1 W10779331 (Compressor) and 1 W10391081 (3 way valve) and 1 W11116006 (Evaperator)

Near Apple Harvest Dr, Roanoke, VA 24012
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRF767SDHZ00 Found frost build up on evap fan. Fan did not initially run in diagnose. Needs evap fan with harness. ; schdld next appmnt for 10/5 MON !

Near Driftwood Ln SW, Roanoke, VA 24018
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for off-balance load as well as motor fault. Manually testing agitate and spin show agitator no longer connected to gear case. Also evidence of oil seeping from gear case. Unable to separate gear case and agitator. Ordering agitator gear case actuator capacitor cam to resolve issue.; rqstng P&A on 1 8533953 (screw) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)

Near E Lott Ave, Kingsville, TX 78363
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CB "Damage to the wrap and base, ordered parts to resolve issue ; ordrng 1 W10245196 (base) and 1 W11256458 (wraper-cab)"

Near FM 1069, Aransas Pass, TX 78336
Adam H.

Adam H.

RANGE WHIRLPOOL WRG505M0BB0 Inspection of unit shows error code F2 comes back as shortened key. Customer complained of sometimes unit cutting off midway through cooking. Replace control and oven sensor to resolve issue. Purchase date pull from serial number chart.; rqstng P&A on 1 W10181986 (sensor) and 1 W10556710 (cntrl-elec)

Near E C Ave, Kingsville, TX 78363
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Whirlpool send customer wrong part, part in box does not match part needed. Call support team about issue with parts, Support team will try to get part out as soon as possible. Contact at our warehouse, warehouse says part is available and can be sent out tomorrow. #7728486285; schdld next appmnt for 9/21 MON !"

Near Gypsy St, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 "Inspection of unit shows error code for unbalanced load, Long fill no fill, as well as motor fault. Running unit through manual testing for water valves shows good volume water entering tub. Running unit through agitate and spin cycle shows wash plate is free spinning. Unable to separate wash plate from gear case. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Customer shows interest in calling insurance company for a buyout instead of repair. Job will require a two count.; rqstng P&A on 6 8533953 (screw)s and 1 W10006353 (CAM) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)"

Near Co Rd 56, Robstown, TX 78380
Michael R.

Michael R.

DRYER WHIRLPOOL WED5620HW1 "This job was not to be scheduled for today. Called and spoke with Reva, she was aware I was not coming out today, per received message from us stating, waiting on parts. Will be rescheduled when parts are received.; O-emld tckt"

Near Colonial Dr, Portland, TX 78374
John L.

John L.

WASHER WHIRLPOOL WTW7500GC2 "F6E2 UI/ACU errorInspected unit, found noise to coming from clutch assembly. Also basket moves a lot during agitate, found issue with suspension rods. Will need to replace to resolve this. Ran service cycle, unit runs through cycle without issue. Code did not return. Replace suspension and clutch to resolve issues.; ordrng 1 W10734521 (slider) and 1 W10817398 (clutch) and 1 W11226784 (suspension)"

Near Saratoga Blvd, Corpus Christi, TX 78413
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT970SAHW0 While installing the new door panel I noticed it was missing both the screw and the stud that hold the door handle in place. So I proceeded to take the old screw instead off of the old door to use to put on the new door in the process of removing screw screw head snapped off into stud. Continue to install new door but left customer without handle. Looking at schematic shows door panel should be equipped and pre-installed with screws and stud. Ordering new panel and screws and studs to be on the safe side.; ordrng 2 W10195726 (stud)s and 2 W10316572 (screw)s and 1 W10871243 (panel)

Near Co Rd 38, Robstown, TX 78380
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "It’s not draining per customer. F2E1, F3E1, cleared error codes. Tested the drain pump, wouldn’t come on, looked underneath and it was unplugged, wires look in good condition, plugged harness into drain pump, calibrated and performed a diagnostics test, completed with no issues or error codes. Unable to test with water, location has no set up for washers. The drain pump is activating and can feel air pushing out, the appliance is working normal"

Near W Wheeler Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER MAYTAG MVWB725BW0 Install components tested unit issue resolved.

Near Randall Dr, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Inspected unit, unit was leaking from tubing do icemaker. Tubing was placed in an incorrect position which is causing leak, tubing was adjusted and issue has been resolved."

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER MAYTAG MVW7232HW "Not locking per customer. A load had completed inside the washer on arrival, took items out. There were no error codes, tested the lid lock manually, working normal. Ran diagnostics, completed with no issues or error codes, calibrated the unit, appliance is locking and working normal"

Near Seco Dr, Portland, TX 78374
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed new ice maker, tested, the ice maker, its rotating and calling for water, ice maker and appliance are working normal"

Near Co Rd 2144, Taft, TX 78390
John L.

John L.

DRYER MAYTAG MED5630HC1 "Inspected unit, pulled unit apart. Could not find any issues within unit to cause noise. Reassembled unit, tested afterward noise is gone. Issue resolved."

Near River Oaks Dr, Corpus Christi, TX 78413
John L.

John L.

OVEN WHIRLPOOL RBD245PRB00 "Inspected unit, micro computer no longer functions and no longer displays info. Checked for part, has been discontinued."

Near Parkland Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

COOKTOP KITCHENAID KICU500XSS00 Call customer before arrival unit is out of warranty customer has declined any further service.

Near Sea Breeze St, Alice, TX 78332
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Installed, new evaporator fan motor, the fan and appliance are working normal, also tested the ice maker, it’s rotating and calling for water, advised the customer to give at least 24 hours for the appliance to cool to proper temperatures, which will then start making ice."

Near Co Rd 51, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit, freezer light did not function. Replace light and issue has been resolved"

Near Dody St, Corpus Christi, TX 78411
John L.

John L.

RANGE AMANA AER6303MFS2 "Inspected unit, found issue with terminal block. Replaced terminal block, tested after install. Issue has been resolved.; used 1 279320 (TERMINAL BLOCK KIT) from stock"

Near Dixie St, Corpus Christi, TX 78405
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Installed lid strike and actuator,calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal ; used 1 W10913953 (ACTUATOR) from stock"

Near E Main Ave, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MED5630HC1 "Inspected unit, pulled unit apart. Could not find any issues within unit to cause noise. Reassembled unit, tested afterward noise is gone. Issue resolved."

Near River Oaks Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 IM not harvesting. Needs IM. Earlier if part comes in please. ; ordrng 1 W10886939 (IM)

Near Mt Chestnut Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFG535S0JZ0 Error code matched F1E0. Needs control board. ; ordrng 1 W11258611 (Control)

Near Massachusetts Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER MAYTAG MVWB835DW4 replaced broken harness. unit giving f6 e2 code. enters diagnostics but will do nothing else. needs ui and control. ; ordrng 1 W11112656 (ui console) and 1 W11199207 (ui harness) and 1 W11170706 (control)

Near Forest Hill Ave NE, Roanoke, VA 24012
Chris S.

Chris S.

FREEZER WHIRLPOOL WRT318FMDM05 "The unit is either low in refrigerant indicating a leak or the compressor is inefficient. We will replace ; ordrng 1 W10896677 (coupler) and 1 W10896678 (coupler) and 1 W10898074 (sealant), pckd up 1 W11209866 (compressor)"

Near Daleville Ln, Daleville, VA 24083
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 The unit wasn’t leveled correctly causing the fridge door to not seal correctly. I leveled the unit and removed a heavy frost buildup inside the freezer compartment. The frost was causing air flow issues and warming in the RC. I also heated and manipulated the RC door gasket. All operations check ok.

Near Ridgewood Dr, Troutville, VA 24175
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HW2 The rf burner element is broken ; ordrng 1 WP8273992 (elmnt-surf)

Near Creekside Cir, Roanoke, VA 24019
Chris S.

Chris S.

DRYER MAYTAG MED7230HW0 I installed the wire harness and terminal block. All operations check ok.

Near Laburnum Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced icemaker. All checks ok at this time.

Near Yellow Mountain Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8540BW1 "Bearing not good anymore. Unable to get basket up to check for obstruction underneath. Basket not spinning properly. Also wire to motor are worn from rotor rubbing against them. Needs bearing job and new lower wire harness. Will need Chris. ; rqstng P&A on 1 W10585735 (Lower harness), ordrd 1 W10435302 (Bearing kit)"

Near Indian Rock Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

RANGE WHIR WFE515S0EW0 Replaced main insulation and flue insulation. Cleaned out all dog food and replaced some nasty insulation sections on the back insulation. All checks ok.

Near Angell Ln, Boones Mill, VA 24065
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 I installed the control and evaporator fan with wire harness. I checked operation of the damper control and found that the motor has failed in it. We will replace the he damper control ; ordrng 1 WPW10248595 (control)

Near Strawberry Mountain Drive, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MDB9959SKZ0 Replaced drain pump. Confirmed that the chopper pieces were recovered. All checks ok.

Near Marshall Dr, Salem, VA 24153
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Customer complaint of while washing Unit stopped and did not progress left water in tub. Inspection of unit shows no air codes but tub was filled with water pushing and holding the start button drain water no issues dran pump sounded good. Manually tested all functions looking for failure. Unit did not Fail and ran as intended. Ran verification cycle and calibrated unit. Issue resolved. After speaking with customer shows that customers washing large comforter inside of units. Washer probably sensed unbalanced load and stopped washing. Advise customer on proper load and soap distribution.

Near E County Rd 2320, , TX 78379
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Ice at the bottom of FC per customer. Pulled freezer door out and there was a sheet of ice at the bottom, sign of it not draining properly. Pulled refrigerator out and unplugged it, removed back cover and pulled out the drain tube, no obstruction, used steamer from underneath and was able to clear the obstruction in drain line from evaporator. Put drain tube and cover back in place and plugged appliance in, appliance is draining and working normal"

Near Crosswind Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Removed back panel in the RC, installed thermistor, the appliance is working normal"

Near Victoria, TX 77904
Michael R.

Michael R.

RANGE AMANA AGR4230BAB3 "The handle is broken per customer. The handle wasn’t broken, it was the spring loaded hinge on the right that had popped in and fell of. Removed the door and the hinge, I was able to pop hinge back in place, it’s not damaged. Put door back in place, the door is opening and closing properly and the oven is working normal"

Near S Williams St, Placedo, TX 77977
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "Installed new console, calibrated and performed a diagnostics test and encoder test, no stuck keys and the appliance is working normal"

Near Swan Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 3107 apt. Inspection of unit shows no error codes. Customer complaint of unit shaking badly. Calibrated unit and ran verification cycle all functions work as designed. Manually tested spin cycle there is some shaking at the very beginning when it’s reaching speed and at the very end well it’s dropping speed other than that unit is totally fine no issues. I did adjust the feet of the unit to make it a little more level. Instruct customer about proper loading and soap distribution. Like clothing with light clothing and correct cycle selection for what they are washing. Issue resolved.

Near Cimarron Blvd, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW8500DC1 "2106122486F0E5 off balanceInspected unit, ran diagnostic, received one code. Checked unit for level. Unit is level. Ran test on drain pump, drain pump is functioning. Noticed that about 2 feet of drain hose was in stand pipe, and when unit drained water would reach hose and create back pressure. Readjusted drain hose in stand pipe to only 4inches which should keep water from reaching line. Called Techline and spoke with Jk explained issues, Techline advising that issue may be caused by user error as error code is only for off balance. Explained proper usage of unit to customer as instructed by 7728786203"

Near W Pin Oak Ln, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR AMANA ART318FFDB Arrived at customers location owner was apparently not home but guests on front porch or in contact with her customer states she never received a phone call and will not be home until after 4 PM customer said just go then. Issue resolved

Near Elgin St, Corpus Christi, TX 78405
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Called Techline and spoke with Leon, explained issues customer is having with unit and what had been previously done. Advised to check resistance on thermistor, checked out good. Explained that found high side pressure was above normal working pressure. Techline explained if nothing is found then issue may be with control. Vacuumed and recharged unit as it may have been overcharged. If issue remains and customer calls back order control for unit.Control part W10883377"

Near Bexar Ave, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Ice keeps getting stuck in the back causing water to spill over and stopped making ice per customer. Installed new ice maker and tested it, the ice maker is rotating properly and calling for water, ice maker and appliance are working normal"

Near Redwood Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL MVWC565FW1 "Customer said the fabric softener isn’t dispensing. F8E1 error code, cleared error code, the dispenser had a lot of dried fabric softener, cleaned out real good with the water hose, checked inlet valve manually, it’s working normal, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near W St Louis Ave, Seadrift, TX 77983
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven not working per customer. F1E0 error, replaced control, tested the appliance, it’s preheating and working normal"

Near Larry Dr, Port Lavaca, TX 77979
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, good luck on unit clicking on and off at all times. Unit remains locked. Was able to replace lid luck with one I have in truck stock. Recalibrated unit after installation, issue has been resolved.; used 1 W11307244 (LATCH) from stock"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed all components, recalibrated after installation. Issue resolved."

Near E Houston St, Refugio, TX 78377
Adam H.

Adam H.

DRYER MAYTAG MEDB835DC4 After installing components in key positions as instructed noise had noticeably dissipated.. I did take the liberty of using strips of cardboard to short up underneath where motor plate attaches to bottom of cabinet. After doing that and in testing extensively issue was resolved.

Near SW 9th St, Premont, TX 78375
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC704FPS00 "Inspected unit, found thermistor not properly attached to evaporator in refrigerator section. This is most likely the cause of issues pertaining to this unit. Secured thermostat to evaporator and proper point, issue resolved."

Near Parsons Rd, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR AMANA ASI2575GRS00 Customer states unit used to make ice but has stopped. Inspection of water supply line shows customer has been tapping into hot water supply the entire time also water pressure for this unit is definitely not 8 ounces in eight seconds. Advise customer to contact professional plumber to resolve both water supply and water pressure. If pressure for the home stays at this level there will no fix for this unit because water supply is the issue. Issue resolved

Near Bonita St, Corpus Christi, TX 78404
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Installed components and calibrated units unfortunately customer has not yet taken care of the drainage issue. Issue resolved

Near Devon Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Not completing the wash per customer. Found error code F8E1, cleared error code and tested the inlet valve, it’s working normal, calibrated and performed a diagnostics test completed with no issues or error codes"

Near Parker St, Port Lavaca, TX 77979
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer complaint of fan noise sometimes loud sometimes not coming from freezer compartment states can be heard across the house. Inspection of freezer section shows some ice starting to form along the back wall of freezer compartment parallel with fan fan blade it was determined that ice is approaching upon the fan and has either caused the fan to start to get out of or fan blade is chipping at ice. Replace evaporator fan and harness as well as thermistor to resolve issue parts number to follow. Evaporator fan and harness W10514110 Thermistor W10280385 Blade 12986101.

Near Canadian Mist Dr, Corpus Christi, TX 78418
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected unit, when paddle for icemaker is pressed nothing happens. Open door and tested again. This time dispenser motor turned on, Testing with the door closed and ice dispenser motor did not turn on. Customer help paddle on doors closed while I moved harness coming out of bottom of door. Dispenser motor would come on and off when harness was being moved. Issue is with breaking wire with indoor harness, Freezer door will need to be replaced to resolve this issue.; ordrng 1 W11037733 (dor-fip)"

Near Ocean Dr, Corpus Christi, TX 78404
Adam H.

Adam H.

ICEMAKER KITCHENAID KUID508ESS2 Inspection of unit shows No ice or frost pattern on tray during Compressor evaporator test. Also water not circulating to the top of units. Replace with circulatory pump and compressor to resolve issue. Job will require sealed system technician. Job will also require 2 count. Parts and labor should be covered under 36 months extended warranty.; rqstng P&A on 1 W10536005 (compressor) and 1 W10747426 (pump)

Near S Oso Pkwy, Corpus Christi, TX 78414
Michael R.

Michael R.

FREEZER WHIRLPOOL WZC3115DW01 "Not cooling, the compressor is running, very hot to the touch, 62 watts, 1.07 amps, not cooling, and ordered compressor and rescheduled cu; ordrng 1 WPW10507886 (compressor)"

Near Lova Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB765FC4 Inspection of unit shows error code for oversize load as well as stuck button. Customer complaint of clicking noise during wash. Manually testing agitate both gentle and heavy show normal operation noise customer is hearing is the clutch shifting. Calibrated unit and rent verification cycle issue resolved

Near Bella Di Giorno Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW "The dryer is making a squeaking noise. Found the vent hose clamp hitting on back panel. That sound went away but intermittently would hear it squeaking, ordered dryer kit to resolve issue; ordrng 1 4392065 (dryer repair kit)"

Near Linwood Dr, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 2177331 shim. Sr#7728787967. Customer states that all previous work done on this unit never fully resolved issue of icemaker not producing ice. Customer states she knows she should have called but got busy with everything going on and didn’t have time/couldn’t make time. Because this is an ongoing issue with the unit and all components related to icemaker have been replaced several times called tech line to troubleshoot issue. After discussion with tech line they suggest ordering plastic shims for the door to be placed in such a position that rocker switch strikes shim providing more pressure to the rocker. SR number above.; ordrng 2 2177331 (plastic-sq)s

Near Rock Crest Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Install door and components, Gap has been taken care of and door sits flat and seals properly on unit. Issue has been resolved."

Near Atlantic St, Corpus Christi, TX 78404
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed all components for this unit, tested unit after installation. Unit has not regained all functions, issues have been resolved."

Near Surfside Blvd, Corpus Christi, TX 78402
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF331PAHS0 "3105. 8-2 10-1 6-4. Inspection of unit shows multiple error codes. Well trying to test unit water would not fill to tub also error code for float switch and soap dispenser. Find it hard to believe that all major components would fail at same time. What are in control board sump water inlet valve and soap dispenser to resolve issue; ordrng 1 W10195039 (switch,overfill) and 1 W10327250 (fill valve assy) and 1 W10837401 (pump&motor) and 1 W10919360 (cntrl-elec)"

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

FREEZER MAYTAG MZF34X16DW04 "Removed back panel, has a good frost pattern, previously I defrosted the evaporator, appliance is freezing. Installed new thermistor, appliance is working normal"

Near Voss Ave, Odem, TX 78370
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Inspection of unit shows extremely large amounts of ice growing on freezer wall no air circulation. Replace harness wire thermistor and fan motor to resolve issue. Customer has instructions to fall freezer before appointment. Job will need authorization; rqstng P&A on 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10646206 (harns-wire)

Near Angus Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

DRYER MAYTAG MEDB955FW2 "Dryer making a screeching noise per customer. Turned the appliance on and something was hitting the blower wheel causing the noise. Removed front panel and the the cover to the blower wheel, didn’t see any obstruction. Turned the dryer on without the cover, not making the noise, put the cover back on, making the noise. The screws looked too long going into the housing, installed smaller screws, no longer making the noise, put appliance back together, the appliance is no longer making noise and working normal"

Near Broadway Blvd, Portland, TX 78374
John L.

John L.

RANGE KITCHENAID KFED500ESS02 "Inspected unit, found knob and customer is unable to use burner. Replace knob to resolve this problem.; ordrng 1 W10645811 (bezel-knob) and 1 W10712809 (knob)"

Near Colony Dr, Robstown, TX 78380
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven wouldn’t stay on per customer. F1E0 error code, reset the appliance and started to preheat the oven and it shut off and the same error code came up. Removed back cover to the terminal block, the block was broken, harness is in good shape, ordered control and block terminal; ordrng 1 W11297545 (cntrl-elec) and 1 WPW10245259 (block-term)"

Near E Rosebud Ave, Victoria, TX 77901
John L.

John L.

FREEZER WHIRLPOOL WZF34X18DW03 "Inspected unit, found seal at top of unit had gap. Formed gasket to make seal, issue resolved."

Near County Rd 2048, CTY BY THE SE, TX 78336
Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGB1 "Not dispensing per customer. Previously I replaced the dispenser and spoke with tech line, I was told it could take up to 2 months to notice the jet dry being used depending on how much the appliance is used. The customer insists it’s not dispensing the jet dry, ordered the control; ordrng 1 W10906422 (elect,control board)"

Near Stevenson Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Ice maker in FC not making ice per customer, also that the ice maker in the RC is not making as much, and items are spoiling. Tested the ice in FC, it’s rotating but it didn’t call for water, installed new ice maker, it’s rotating properly and it’s calling for water but not receiving any. Looked inside the RC , the evaporator is completely frozen. Ordered parts to resolve issues.; ordrng 1 W11087438 (motor-evap) and 1 W11129435 (valve) and 1 WPW10389152 (support)"

Near FM447, Victoria, TX 77905
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Unit is out of warranty and customer does not wish to pay diagnostic fees. Issue resolved

Near Co Rd 69, Robstown, TX 78380
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Customer explained of light was on or next to water dispenser, as only lights down in the Spencer area we’re behind place dispenser chute. Removed UA panel to determine whether this unit has a light affixed close to water dispenser nozzle. Found it did not and the only lights installed are the ones next to ice shoot. Check parts list to determine if there was a UA unit that had a light installed onto it for water dispenser, unfortunately it is not the case."

Near Puget Sound Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Customer complaint of control non-responsive. Inspection of unit shows control responded right away. Calibrated unit and ran verification cycle all functions work the way They were intended to. Issue resolved

Near W Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows several error codes one for long he’ll know fill another four her fault and again onefor basket fault. Manually testing components for shifting and spin shown not an issue. Unit does have pour water volume entering tub also control board not always excepting commands. Replace water valve and control to resolve issue; ordrng 1 W11025984 (valve) and 1 W11211478 (cntrl-elec)

Near Nebraska St, Robstown, TX 78380
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS09 "The microwave light not working per customer. Opened the microwave door and tapped on the light bulb, it came on and stayed on. I ran the mw, continued to tap on the bulb several times and open and close the door, the light bulb and appliance are working normal. The customer said he thought it would be okay not to change out the bulb, no further issues"

Near Sea Shell Shores, Rockport, TX 78382
John L.

John L.

MICROWAVE WHIRLPOOL WML55011HS3 "Installed interlocking motor combo, tested unit after installation in. Door mechanism no longer has issues opening door to unit. Issue has been resolved"

Near Angelita Dr, Odem, TX 78370
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW1 Install components calibrated unit ran verification cycle issues resolved. Unable to completely level unit due to flooring advise customer to fix flooring and adjust unit accordingly. Issue resolved

Near FM 2619, Kingsville, TX 78363
John L.

John L.

COOKTOP WHIRLPOOL WCG97US0HS00 "Installed burner heads and orifices onto unit, tested after installation. I’ll flames on unit have now been normalized. Issue has been resolved"

Near Beach View, Port Aransas, TX 78373
Michael R.

Michael R.

DRYER WHIRLPOOL WED5620HW1 "Per tech line on last visit, was advised to reorder the console if it still doesn’t alert you when the the damp dry setting is on, ordered the console and ACU just in case. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (ACU)"

Near Colonial Dr, Portland, TX 78374
John L.

John L.

WASHER SAMSUNG WA45H7000AW/A2 "Inspected unit, ran test on drain. Drain pump powering on but will not drain, remove drain hose from stand pipe And fed drain hose into bucket. Tested drain again, drain pump is pushing water. Issues with standpipe possible clog or obstruction causing issue."

Near US-181, Sinton, TX 78387
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not dispensing water or making ice per customer. You can hear the inlet valve engage but not getting water to the ice maker or water dispenser, has good water pressure at the house. Ordered parts to resolve issue ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed main control and deli control, plugged appliance in and the lights were out in the appliance and the control didn’t light up or allow any selections, unplugged the deli control and the lights came back on. Called and spoke with Leon at whirlpool tech line SR7728823257 to ask if the issue would be the harness, he asked if the fans were running and lights on, yes. He said to replace both the control and harness at the same time, did not install the deli control. Discussed it with customer, doesn’t want to spend anymore money at this time. The evaporator fans, ice maker fan and lights are working normal, compressor is running and appliance is cooling properly"

Near FM 2509, Kenedy, TX 78119
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sr# 7728804537. After installing control for back of unit water distribution issue was not solved. After testing several different components call tech line to verify this was the correct UI panel. Tech line confirmed panel that is on unit is incorrect panel. Re-order ui to resolve issue.; ordrng 1 W11284720 (panel-ui)

Near St Maria Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Was unable to run diagnostic on units control board completely unresponsive. Customer does state he does remember the air code for miscommunication between control and interface. Going on this and the fact that interface is partially lit will be replacing control board and interface to resolve issue.; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)

Near Valley Stream Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL FFHS2611LB4 "Still not making ice per customer. Tried to manually start the ice maker, it wouldn’t run, getting correct voltage to the ice maker, checked switch, no continuity, ordered switch and rescheduled customer.; ordrng 1 241547901 (switch,light frz) and 1 241798231 (ICE MAKER )"

Near Vista Dr, Odem, TX 78370
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Install components, issue has been resolved."

Near Mathis, TX 78368
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Customer states he pulled unit out to hook up drain hose but left it lying flat to the ground also states control board never responded. Arrived at location Diagnostic shows long feel no feel error. Customer had yet to correctly install drain hose to unit. Calibrated unit ran verification cycle Found no issue with unit once hose was correctly installed. Issue resolved

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB750WR1 Installed component tested unit issue resolved.

Near E 6th St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Customer complaint of unit having zero cool both compartments. Inspection of unit shows product was sold without capacitor or start device for compressor. Replace both to resolve issue; ordrng 1 W10197428 (start device) and 1 W10350564 (capacitor)

Near Sunlight Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "Making loud screeching noise per customer, F7E1, F2E1,, cleared error codes, attempted to calibrate and it made the loud noise when it went to spin. Turned appliance off and looked underneath, took the cover off, the nut had come loose at the pulley, tightened the nut, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is no longer making noise and working normal"

Near N Navarro St, Victoria, TX 77901
Adam H.

Adam H.

WASHER WHIRLPOOL MVWC565FW2 Inspection of unit shows agitator visibly failed/broken large chip missing from one of the fins. Replace agitator and screw to resolve issue; ordrng 1 W10625252 (screw) and 1 W10821990 (agitator)

Near Greenway Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 "Sometimes it washes fine other times it won’t per cup. F3E2, F0E4, F5E1 error code, cleared error codes, tested lid lock manually, sometimes locks and sometimes not, F5E1 error code, cleared error code , calibrated and performed a number, didn’t complete, F5E1 error code, ordered lid lock assembly and rescheduled the customer ; ordrng 1 W10861642 (latch)"

Near Johnson Rd, Aransas Pass, TX 78336
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Inspection of unit shows ice forming in back of freezer wall also customer has complained of intermittent water coming from door when selecting water. Replace icemaker water valve and wire harness to resolve issue.; ordrng 1 2315549 (motor evaporator) and 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10911770 (harns-wire)

Near Cobo De Bara Cir, Corpus Christi, TX 78418
John L.

John L.

WASHER WHIRLPOOL WTW7300DW "F3E2 water inlet tempF5E2 lid lock failureRan manual test on lid lock, lock activates about 30% of the time. Lock will need to be replaced. Tested valves, found valves dispense water at a slow rate. Also found that housing is origin of leak. Housing has cracked causing leak. Will need to replace housing assembly to resolve.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W10854689 (housing)"

Near Oak Harbor Dr, Aransas Pass, TX 78336
John L.

John L.

ICEMAKER KITCHENAID KUID508HPS00 "Inspected unit, found issue with grid cutter. Short in grid cutter caused line to break making grid cutter useless. Will need to replace grid cutter to resolve this issue. Ran unit to determine whether other issues are found. Unit is making ice, grid cutter is only issue.; ordrng 1 W10783275 (grid-cuttr)"

Near Marina Dr, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows no error codes. Customer complaint of violent shaking. Ran unit through calibration and then verification cycle no issues were a parent. I went a step further and ran unit through Manual spin cycle unit almost immediately started to walk out of place believe issue is with gear case. Replace your case actuator capacitor agitator clutch and belt to resolve issue. Job will require a two count. Job will also require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)

Near Harvard St, Corpus Christi, TX 78416
John L.

John L.

WASHER WHIRLPOOL WTW8500DC0 "F7E0 loss of powerF8E3 overflow conditions F0E5 off balance loadF0E3 overloadRan service test on unit, found cold water would not shut off during entire process. Found hard resetting unit causes valve to shut. Possible relay issue cuasing valve not to shut off when needed. Replace board and valves to resolve issue.; ordrng 1 W10625548 (cntrl-elec) and 1 W10758828 (valve)"

Near Tumbleweed Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Inspection of unit shows the entire back of freezer wall covered in ice. Testing bi-metal from control shows status is continuous blinking. Replace harness wire evaporator fan and ui resolve issue. Instructions and notes states to call tech line. Sr#7728824648. ; ordrng 1 2315549 (motor evaporator) and 1 W10242409 (harns-wire) and 1 W11174483 (cntrl-elec) and 1 W11226382 (cntrl-elec)

Near S Padre Island Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

RANGE WHIRLPOOL WEE510S0FW2 "The range management had me look at is not the correct appliance. The one she needs looked at doesn’t have a power cord and the one on the appliance she had me look at is a damaged power cord. She asked if we could reschedule, will get a new power cord, rescheduled for next Wednesday the 23rd, from the explanation of the appliance, ordered control ; ordrng 1 W10894098 (cntrl-elec)"

Near N Adams St, Beeville, TX 78102
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Frosting up in freezer per customer. Took the freezer door off and the the bins, defrosted the frost/ice and dried with a towel, the track on the upper bin is what’s causing the problem, ordered both brackets to resolve issue; ordrng 1 W10619219 (bracket) and 1 W10858092 (bracket)"

Near La Luz Dr, Victoria, TX 77905
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Call tech line spoke with Jk, explained issues having with unit and work has been done on it. Tech line asked if unit with whole vacuum after seal system work was done, explained yes unit would hold vacuum. Take line asked for pressures from unit, gave tagline pressures with high side been higher than average. Cording to tech line possible issue may be due to a low side leak. Tagline asked if unit was checked with UV lights, explained yes and one leak was found in evaporator which was replaced. Tagline explains it may need to use nitrogen to locate a leak, unable to do so since I do not have an oxygen on hand and will have to acquire. Also compressor has issues ramping upWhich may also be problem.SR#7728826418; rqstng P&A on 1 W10832994 (compressor)"

Near Cavalry Rd, Victoria, TX 77905
Adam H.

Adam H.

ICEMAKER KITCHEN AID KUIX305ESS2 Customer states icemaker will slowly stop producing ice in the ice that is produced is very thin and melts to the touch. Manually testing all functions of icemaker show good functionality but visually watching water enter water reservoir water is coming in in bits in spurts. Also when we circulatory pump comes on it will run for a few seconds and then pump ice out of reservoir. Replace water valve and circulatory pump to resolve issue. Job will require to count; ordrng 1 W10747426 (pump) and 1 W10870921 (valve)

Near Alta Plaza, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER AMANA NTW4516FW1 Inspection of unit shows no error codes. Calibrated unit ran verification cycle still no strange noises during function. Inspection of suspension shows springs are incredibly bouncing worn out. Replace suspension to resolve issue; ordrng 1 W10821951 (suspension)

Near Corina St, Alice, TX 78332
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "The dryer continues to run and doesn’t shut off per customer. Tested the dryer, it’s heating properly but the timer isn’t rotating and shutting off, ordered timer to resolve issue.; ordrng 1 WPW10642928 (timer)"

Near Odem St, Victoria, TX 77901
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4855HW1 Tested unit. Found leak on drain. Fixed hose. No further issues. Tested to complete.

Near Freedom Hills, San Antonio, TX 78242
Steven G.

Steven G.

ICEMAKER (STANDA JENN-AIR JIM158XYCX0 Checked ice maker after running for a week determined fill was leaking replaced hose and caulked inner floor checked operation ok at this time

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF34X20DW01 "Checked freezer found unit working properly at below 0 customer said unit just stopped cooling for a couple of days not running at all than started cooling again, replaced control everything checks ok"

Near S Abrego Crossing, Floresville, TX 78114
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Checked refrigerator found left side refrigerator door has a blemish, replaced refrigerator door checked operation unit working properly now"

Near Hidden Pond Dr, , TX
Steven G.

Steven G.

FREEZER WHIRLPOOL MZF34X18FW03 "Checked freezer found door bowed not sealing and icing up, replaced door checked seal everything is sealing properly"

Near County Rd 360, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Checked refrigerator found one of the refrigerator crispers was cracked, replaced crisper checked refrigerator everything is working normal now"

Near County Rd 342, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR SAMSUNG RF263TEAESG "Checked refrigerator found freezer door handle was broken, replaced handle checked operation unit is working normal now"

Near Sendera Crossing, La Vernia, TX 78121
Steven G.

Steven G.

DRYER WHIRLPOOL WGD4850HW0 "Checked dryer found unit working normal, customer states that when she goes to use the dryer that there is moisture in tub which means dryer is not even running, I feel it’s a vent issue removed vent for customer to use and call if any problems"

Near Saint Hedwig, TX 78152
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced all parts and heat treated seal. Leveled refrigerator to enable proper door closure. Unit fully operational now.

Near Guy Guisborne, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Checked refrigerator found crack in ice maker water fitting, replaced checked operation unit is filling normal everything is good to go."

Near Saint Hedwig, TX 78152
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW1 Customer complaint is that unit vibrates and will not run cycle. Tested unit. No stored error codes. Ran diagnostics testing. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.

Near Wheeler Rd, Atascosa, TX 78002
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced control board, UI and deli control board. Tested unit and the RC door was still not indicating and the deli control board was still not operating. Replaced the harness and the light module. Deli control is now operational, the right door indicator is working and the freezer light is now working. No unit or ice maker error codes in diagnostics. Unit is fully operational and the ice maker is working and full of ice."

Near Turnberry Dr, Cibolo, TX 78108
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED5100HW Tested dryer. Good heat. Good airflow. No issues during testing. Unit is working properly. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

RANGE JENNAIR CVG2420W Verified fan switch. Replaced part. Issue resolved.

Near Bluff Manor Dr, San Antonio, TX 78216
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced 2 LED lights, unit is good to go."

Near Lazada, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced scratched door for deli drawer. Unit is good to go.

Near Camp Creek Trail, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MED6230HW1 Replaced seal and blower wheel due to crack after replacement tested dryer no issues. Working as designed. Job complete.

Near Woodlake Pkwy, San Antonio, TX 78218
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer issue is that the dishwasher would swing back when weight was put on door. Finding issue to be that the installers did not lower front legs enough. Lowered front legs, unit is now solidly in the cabinet."

Near Dovetail St, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer issue is that the dishwasher would swing back when weight was put on door. Finding issue to be that the installers did not lower front legs enough. Lowered front legs, unit is now solidly in the cabinet."

Near Dovetail St, Boerne, TX 78006
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW0 "Checked washer found tub hub worn out ordered, Hub is 36.57 plus labor 80.00 plus tax.; ordrng 1 W10528947 (hub)"

Near Robbie McBee Ln, La Vernia, TX 78121
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL GEW9250PW0 Replaced element fuse and cut off tested dryer no issues unit is working as designed collected remaining balance. Job complete.

Near Ridgemont Ave, San Antonio, TX 78209
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)"

Near Wood Falls, San Antonio, TX 78251
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Replaced left side fridge door. Unit good to go.

Near Dalhart Pass, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28K9070S/AA Found that the temperatures in the fresh food section are high in the mid 40s to mid 50s. And the ice maker is freezing up. We will need to install the new ice maker kit as well as replace the evaporator fan motor.; rqstng P&A on 1 DA31-00287B (EVAPORATOR FAN)

Near Quaker Ridge, Selma, TX 78154
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated ice maker not getting water. Tested ice maker to find unit is functioning as designed. No further issues at this point.

Near I-10, Boerne, TX 78006
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Unit screen went blank and resets itself for time and date. Upon arrival found console fully functional, checked for errors found f6e0 UI lost communication. This unit is oow, explained to customer would need to collect a Sc, customer became agitated and stated builder was supposed to call in for the repair back in January. Advised that based on the dates I have listed it is oow. Explained that would attempt to get the repair covered by Whirlpool but made no guarantee. Sent to AE to see about coverage. ; saved tckt"

Near Pfeiffers Gate, , TX 78015
Jim G.

Jim G.

WALLOVEN KITCHEN AID KEBS107SSS04 Verified UI control is faulty. ; ordrng 1 WPW10312207 (cntrl-elec)

Near Hitching Post St, San Antonio, TX 78217
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced evap fan for ice box, both gaskets and adapter. Unit is good to go."

Near Limerick Falls, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28R7351SG/AA Ice maker is working but freezing up and leaking water. Unit will need a new ice maker as well as leveling and sealing around the cabinet. Part ordered.; ordrng 1 DA97-15217B (ICE MAKER ASSEMBLY)

Near Armour Dr, Cibolo, TX 78108
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Use a rack adjuster kit to update the unit. Unit tested good with no further issues at this time.

Near Rifleman Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Swapped out entire gear case assembly as the unit blew oil on the last one. Ran calibration and automatic test cycle. Unit will not spin the basket. Bad rotor causing the issue. Ordering new part. ; ordrng 1 W11260238 (rotor)

Near Linkview St, San Antonio, TX 78240
Jim G.

Jim G.

WASHER WHIRLPOOL WTW7500GC2 Replaced gearcase and clutch with correct tool. Issue resolved.

Near Pinetree Ln, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked refrigerator found refrigerator ice maker not working ordering ice maker kit to resolve issue. Found door bins cracked at clear plastic to bottom portion ordering bins to resolve issue. ; rqstng P&A on 1 DA82-02697A (ICE MAKER KIT) and 2 DA97-12650A (DOOR BIN)s

Near Verdi Rd, Pleasanton, TX 78064
Jesus C.

Jesus C.

WASHER AMANA NFW5800HW0 Unit blocked in by store stock. Will reschedule. ; schdld next appmnt for 9/16 WED !

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

WASHER WHIRLPOOL WTW6120HW0 I did verify errors on the history but no issue in terms of the actual function of the machine. Reset computer. Advised customer to limit use of detergent as the suds detection error code was present.

Near Malibu Colony, San Antonio, TX 78259

View More