Service History 3 - ApplianceCare

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near San Antonio, TX 78230

Sebastian

Job Details: 10/11/2021

Found that the slides were not exactly frosted over this time did have a little bit of frost but the mechanisms were definitely jammed up they did come on jammed after some attention with a steam gun and exercising the spring mechanism by hand if you times made sure to apply good steam to freezer gasket so that seal is made good will be replacing the slide mechanism on both sides along with the gasket as a contingency.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EPA4

Near San Antonio, TX 78218

Chris S.

Job Details: 10/11/2021

Stated that after putting in the rain said it never went down and the dishes are not getting dried. Found it should be dispenser faulty. Also going to order heating element.

We serviced a

IKEA MICROWAVE OVEN

Model IBMS1455DS00

Near San Antonio, TX 78209

Jim G.

Job Details: 10/11/2021

Rescheduled due to tech family emergency.; schdld next appmnt for 10/28 THU AM

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near San Antonio, TX 78230

Zachary

Job Details: 10/11/2021

Replaced ACU and UI per Technical Service Pointer #: W10772228 Rev. E Action Required: Mandatory Release Date: June, 2021 for refrigerator evaporator icing issue. Customer said unit was not cooling at all after 48 hours after last visit. Seems like a SS issue. Ordering all possible SS parts and scheduling. Customer will call if these parts do fix after 48 hours. This was for a whole separate issue. Cooling issue is completely different and new issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near San Antonio, TX 78239

Zachary

Job Details: 10/11/2021

Refrigerator is in warranty. Checked refrigerator, customer concern is crackling/popping noises coming from refrigerator intermittently. Could not get unit to replicate noise while I was there from what customer was describing. Sounds like noise when refrigerator is going through a defrost cycle and it is normal. Customer concern is how loud it is. They can hear from their bedroom. From what I can tell refrigerator seems to be operating as designed. Normal sounds.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM2

Near Converse, TX 78109

Zachary

Job Details: 10/11/2021

Checked dishwasher, customer concern is that when paneling cycles heavy duty does not illuminate. Found error codes F7E7, F6E6. They do not exist in tech sheet. Ordering control, console and some support parts to resolve issue. Dishwasher performed properly in diagnostic cycle. Not other issues present.;

We serviced a

KITCHEN AID BEVERAGE CENTER

Model KBCS24RSBS04

Near San Antonio, TX 78258

Shawn W.

Job Details: 10/11/2021

I removed the unit from cabinet and removed the back panel and defrost timer. Installed new timer and reassembled. Set control to recommended. This timer was covered on the 12 month OEM apart warranty.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near San Antonio, TX 78209

Chris S.

Job Details: 10/11/2021

Replaced gearcase and motor. Still making noise Called tech line spoke with Austin SR 7731955848 found issue to be belt not sitting right. Fixed belt tested unit everything working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Antonio, TX 78233

Chris S.

Job Details: 10/11/2021

Replaced main harness tested unit everything working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Converse, TX 78109

Zachary

Job Details: 10/11/2021

Checked refrigerator, found a LED module in both refrigerator and freezer sides. Replaced LED modules and refrigerator is now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Boerne, TX 78015

Douglas H.

Job Details: 10/11/2021

Dispenser latch was broken. Replaced dispenser and unit works as designed. No further issues at this point.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near San Antonio, TX 78254

Colton B.

Job Details: 10/11/2021

Customer reported ice maker not working. After inspection found ice maker not getting any power. Motherboard will need to be replaced. Customer claims unit is in warranty and will speak to Whirlpool about getting authorization.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near San Antonio, TX 78230

Douglas H.

Job Details: 10/11/2021

Replaced left side door with a new left door on unit. Advised customer of 24 hr regulation period. Unit works as designed. No further issues at this point.

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017HS6

Near Converse, TX 78109

Zachary

Job Details: 10/11/2021

Called partner team before doing job and spoke with Amanda Authorization# WZDA3ZDNL2. Removed OTR MW from cabinet and replaced magnetron, transformer, and all support parts recommended by WP tech line for this fix. Tested MW and it is now working as designed. Replaced MW back into cabinet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near San Antonio, TX 78247

Douglas H.

Job Details: 10/11/2021

Customer stated the unit was making a high pitched noise on start up. Replaced compressor and drier. Unit tested good with normal noise. No further issues at this point.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near San Antonio, TX 78254

Colton B.

Job Details: 10/11/2021

Issue was a noise during wash. Went to access impeller bolt. Whole impeller and drive shaft came up as one. Customer will need a new gearcase, impeller and impeller bolt. No further work to be done at the moment.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Boerne, TX 78006

Douglas H.

Job Details: 10/11/2021

Customer stated unit wasnt spinning. Issue was a faulty actuator. Replaced actuator and recalibrated unit. Unit function as designed. No further issues at this point.

We serviced a

WHIRLPOOL WALLOVEN

Model WOS51EC0HS02

Near San Antonio, TX 78253

Jesus C.

Job Details: 10/11/2021

Tested unit. Display not powering on. Good power to display. Will need UI.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS

Near Shavano Park, TX 78230

Sebastian

Job Details: 10/11/2021

Found that the latch is not making on every occasion lift it up unit and try to make adjustments it looks like the springs were too heavily damaged from the wood panel that was installed must change out springs and latch assembly add it in and handle

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near San Antonio, TX 78254

Colton B.

Job Details: 10/11/2021

Issue is burning smell and smoke. Ran oven, found a bright orange flame coming from oven bake element. Ordering new oven valve and element to resolve issue. Also front panel is separating from door, ordering a new one of those to resolve issue as well. Will call customer when parts come in.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS02

Near San Antonio, TX 78258

Shawn W.

Job Details: 10/11/2021

I replaced the main control and tested. Replaced the UI. The ice level sensor is now working as well there are no errors on test 56 for ice maker and the ice maker is harvesting and filling. Water pressure is good now. Unit ice making is functional now.; O-emld tckt

We serviced a

WHIRLPOOL OVEN ELECTRIC (S

Model WOS51EC0HS01

Near Schertz, TX 78154

Shawn W.

Job Details: 10/11/2021

Our customer informed me that the display would drop the temperature being displayed by 25 to 30 degrees when she would open it to check on food that was cooking. I removed the oven from the cabinet and removed the needed panel. Replaced main control and reassembled and reinstalled. Went into diagnostics and received no error codes. I preheated unit to 400 degrees F The unit reached temperature. I opened the unit to see if we had any odd display temperature readings. We did not. This unit had an update recently as well. Unit is now fully operational.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near San Antonio, TX 78254

Colton B.

Job Details: 10/11/2021

Customer reported water leaking in tub when washer is not in use. Replaced valve and tested with new valve

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Boerne, TX 78006

Douglas H.

Job Details: 10/11/2021

Customer stated unit stopped cooling a few days after repair found issue to be a leaking evaporator. Ordering the evaporator to resolve issue. Ordering new compressor in case compressor has seized due to leak. ;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near San Antonio, TX 78254

Colton B.

Job Details: 10/11/2021

Customer reported loud noise from ice maker. Replaced ice maker and tested

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Schertz, TX 78154

Chris S.

Job Details: 10/11/2021

Replaced control board, UI, and ice door. Tested unit everything working properly and didnt get no frost build up on evaporator.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near San Antonio, TX 78242

Jesus C.

Job Details: 10/11/2021

Tested unit. Actuator disconnected from cam assembly. Replaced actuator. No further issues. Job complete. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Victoria, TX 77905

Jim

Job Details: 10/11/2021

Customer called back, so I made a return trip. Install new lid, and test. Washer making noise while washing. Find coins in between agitator and inner drum. Remove coins and test. Washer working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Kingsville, TX 78363

John L.

Job Details: 10/11/2021

Found unit to be low on refrigerant, compressor functions. Installed UV dryer onto unit, vacuumed lines and charged unit with refrigerant. Unit is holding charge, and is cooling. Issue on this unit has been resolved.; used 1 W10143759 (UV Drier) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Robstown, TX 78380

John L.

Job Details: 10/11/2021

Installed components, tested unit after all components were installed. Unit now functions and issue has been resolved.

We serviced a

AMANA RANGE

Model ACR4303MFW4

Near Sinton, TX 78387

John L.

Job Details: 10/11/2021

Inspected unit, ran diagnostics. Pulled F1E0 board failure. Will need to replace board to resolve issue.

We serviced a

KITCHEN AID ICEMAKER

Model KUIX535HPS

Near Rockport, TX 78382

John L.

Job Details: 10/11/2021

Spoke with customer about issues having with unit. From the description the customer has given me issue is drainage pump. Ran tests on components through diagnostic mode, found drain pump struggling to push water. Replace drain pump, tested afterwards. Issue on this unit has been resolved.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Corpus Christi, TX 78415

Adam

Job Details: 10/11/2021

Shows error code for motor fault as well as long Fill no Fill. Further inspection shows hot and cold water Supply attached backwards and belt no longer attached a motor and fly wheel. Reinstalled waterlines and mounted belt tested unit issue resolved.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Corpus Christi, TX 78412

Adam

Job Details: 10/11/2021

Customer complaint of unit not powering on. Inspection of unit shows unit is not responding. Further inspection of unit shows installer/customer had power plug miss wired. Installed power cord correctly tested unit issue resolved

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Corpus Christi, TX 78414

Adam

Job Details: 10/11/2021

Install drain pump tested unit issue resolved

We serviced a

WHIRLPOOL RANGE

Model WFG510S0HS1

Near Corpus Christi, TX 78408

Adam

Job Details: 10/11/2021

Complaint of stove flashing error code F1E0. Inspection of unit shows error code F1E0 relates to internal board failure. States this is the third time someone has had to come out and address the same issue. Further investigation shows both control board and spark module later as well as harness have a heavy concentrations of roach buildup. I did inform customer because of this issue whirlpool will no longer take responsibility and honoring Manufacturing warranty because of condition of product. Issue resolved. Pictures in SD-QuickPic

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Boerne, TX 78006

Colton B.

Job Details: 10/09/2021

Issue was holes were stripped on tub. Tub was replaced as well as gear box. Unit works as designed. No further issues at this point.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Boerne, TX 78006

Colton B.

Job Details: 10/09/2021

Valve on unit was malfunctioning. Replaced valve and unit works as designed. No further issues.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Boerne, TX 78015

Colton B.

Job Details: 10/09/2021

Replaced rails, leaking from left corner still. Ordering new lower door seal and gasket to resolve issue, will call customer when parts come in.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near San Antonio, TX 78256

Colton B.

Job Details: 10/09/2021

Replaced screw holding motor. Unit works as designed. No further issues.

We serviced a

AMANA DRYER

Model NED4655EW1

Near San Antonio, TX 78253

Colton B.

Job Details: 10/09/2021

Replaced bearing ring on unit and issue persisted. Pulled unit apart to reveal a screw being lodged in felt liner on front panel. Removed screw and put unit back together. Unit works as should. No further issues.

We serviced a

JENN-AIR MICROWAVE OVEN

Model JMW2430IM

Near San Antonio, TX 78261

Shawn W.

Job Details: 10/08/2021

I removed the unit from the cabinet. I took a measurement of the depth of the cabinet and it was 1 inch and a quarter short for the design of the unit. This is why the outlet was recessed by the builder or installer and not to code. Mr. Electric drilled a hole to provide an outlet on the upper cabinet. He found that the installer had also not properly grounded the power cord that was taped together.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near San Antonio, TX 78247

Jim G.

Job Details: 10/08/2021

I verified and issue with the moisture sensor. Will replace along with control if need be.

We serviced a

KITCHENAID OVEN ELECTRIC (D

Model KODE500ESS05

Near San Antonio, TX 78234

Sebastian

Job Details: 10/08/2021

Parts were accidentally taken could not make call even if I had the parts at this time

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Helotes, TX 78023

Colton B.

Job Details: 10/08/2021

Customer reported loud noise while drying. After inspection found broken wheel. Replaced wheel with new one as needed. Tested dryer and it functioned properly and quietly. ; used 1 WP697772 (WHEEL) from stock

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model UMV1160CS9

Near San Antonio, TX 78201

Jim G.

Job Details: 10/08/2021

Replaced faulty magnetron . Issue resolved

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXR2

Near San Antonio, TX 78261

Shawn W.

Job Details: 10/08/2021

#274912 Since my last visit our customers unit worked fine for awhile then the F8E2 error code came back and the unit would not fill with water. I replaced the upper wiring harness, UI harness and vent hose and tested the unit. The service cycle performed each step u it C03 and the dispenser motor again would not move. C03 can only be advance upon completion. Called Drew from Whirlpool Tech Line. 4 wires all blew pin 1wrt 3 cold 890 1100. Two red wires 890 1100 ohms. Door lock pin 1-2 2-3 black wires 50 to 74 ohms. DP2 16 ohms two black wires. Fan motor vcc rP2 connection. Check flow meter. 12VDC. I tested all loads resistance in the trial circuit and found that the door lack had 163 ohms resistance. It should have 50-74 ohms resistance. The door lock will need to be replaced. Part ordered.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Pipe Creek, TX 78063

Douglas H.

Job Details: 10/08/2021

Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve issue. Vacuum did vacuum. Recharged unit. Unit began cooling immediately. Advised customer of 24 hr cool down. No further issues at this point.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near San Antonio, TX 78253

Colton B.

Job Details: 10/08/2021

Customer concerned with agitating performance. Showed video of agitating slowly. Replicated issue in diagnostics and showed customer that it was just slow agitation, not an issue with unit. No error codes were found.

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS06

Near San Antonio, TX 78261

Shawn W.

Job Details: 10/08/2021

I replaced the burner and tested. The burner now flames evenly as designed. Job complete.

We serviced a

KITCHEN AID ICEMAKER (STANDA

Model KUIX535HPS00

Near Helotes, TX 78023

Douglas H.

Job Details: 10/08/2021

Last tech found compressor and condenser motor faulty. Confirmed diagnosis. Replaced both parts to resolve issue. Vacuum unit held vacuum. Charge unit held charge. Unit began functioning as designed. Advised customer of 24 hr ice production period. No further issues at this point.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Cibolo, TX 78108

Chris S.

Job Details: 10/08/2021

Replace icemaker tester unit everything we can properly

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near La Vernia, TX 78121

Chris S.

Job Details: 10/08/2021

Customer stated that washer lid would not shut correctly found issue to be hinges also ordering lead just in case.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near San Antonio, TX 78231

Jim G.

Job Details: 10/08/2021

Replaced rail. Issue is resolved.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near San Antonio, TX 78258

Shawn W.

Job Details: 10/08/2021

I was unable to remove the wash plate due to excessive calcium build up. This unit will need to be cut out or taken out whole and rebuilt to change out the gear case and cam. Will need to replace the inner and outer basket and related parts. Parts ordered.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near San Antonio, TX 78248

Shawn W.

Job Details: 10/08/2021

I replaced the control and valves. The unit should now fill, drain and spin I. All cycles. Ran service cycle and all loads functioning as designed now.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near San Antonio, TX 78210

Jesus C.

Job Details: 10/08/2021

Tested unit found bad suspension. Replaced suspension. No further issues during testing. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near San Antonio, TX 78248

Shawn W.

Job Details: 10/08/2021

I replaced the stator. The unit should not leak moisture from the vent any more. Ran service cycle.with panels removed. No leaks detected.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Shavano Park, TX 78231

Jim G.

Job Details: 10/08/2021

Ive replaced both the control and motor sump assembly. Issue is now resolved.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS01

Near San Antonio, TX 78254

Jim G.

Job Details: 10/08/2021

I verified a faulty icemaker motor unfortunately I do not have one of these specific icemaker

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FBS02

Near San Antonio, TX 78247

Shawn W.

Job Details: 10/08/2021

I replaced the ice maker and the fill tube heater. In diagnostics the thermistor for the ice maker still shows open and the ice maker would still not fill after 15 minutes on test 66 running the fill tube heater. We have a G2 main control problem and we might still have a stuck solenoid on the dual water valve. For some reason the main control is showing discontinued at Marcone which is odd for such a new model. I used the parts list number to order. Recording ice maker ad a contingency. On return run test 97, if it does not fill test voltage at control (valve and or control). Parts ordered.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near San Antonio, TX 78259

Zachary

Job Details: 10/08/2021

Checked washer, issue is leaking small amount of water every cycle. Could not locate at first but found fabric softener dispenser not popped all the way together with faucet switch bevel. Installed correctly and tested washer, no other issues or error codes found. Installed tie-wire.; used 1 WP8567668 (Tie-wire) from stock

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HS6

Near San Antonio, TX 78259

Shawn W.

Job Details: 10/08/2021

I uninstalled the micro wave from the cabinet and removed the panels and grille. I replace with new cabinet wrap and grill. I reassembled and reinstalled. Set the clock. Unit is now fully functional.

We serviced a

WHIRLPOOL OVEN ELECTRIC [S

Model WOS51EC0HS01

Near San Antonio, TX 78261

Shawn W.

Job Details: 10/08/2021

I clean, sanded and painted the scratches with the approved tempered paint. Instructed our customer to let it dry for 24 hours.

We serviced a

MAYTAG WASHER

Model MHN33PDCWW

Near Universal City, TX 78148

Zachary

Job Details: 10/08/2021

Checked washer, customer could not figure out how to change the minimum of every wash. Went into diagnostics and changed all minimum washes. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Converse, TX 78109

Zachary

Job Details: 10/08/2021

Checked refrigerator, not making ice. Tested ice maker and it cycled full harvest and filled with water. There was ice cubes in the tray. Was originally thinking evaporator fan motor was not working but after testing it is working properly. Only thing I can guess diagnostic reset on ice maker resolved our issue. Refrigerator and ice maker is now working as designed. Installed tie-wire.; used 1 WP8567668 (Tie-wire) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Converse, TX 78109

Zachary

Job Details: 10/08/2021

Checked refrigerator, not cooling properly customer described compressor will kick on but then a click and turn off. As describing it happened for me while in front of unit. Start device has gone bad. Replaced start device and tested refrigerator it is now working as designed.no other issues found.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near San Antonio, TX 78264

Chris S.

Job Details: 10/08/2021

Customer stated the washer would not let cycle go through and agitation was making weird noise. Found issue to be washing needed to be hard reset and tested agitation everything sound normal customers that use the new agitation sounds got no error codes besides stuck button. Everything working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near San Antonio, TX 78264

Chris S.

Job Details: 10/08/2021

Customer stated the washer was leaking. Tested unit checked everything ran a normal cycle found no leaking did notice the drain hose wasnt fastened all the way mightve been the issue. Everything working properly.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB1

Near San Antonio, TX 78222

Chris S.

Job Details: 10/08/2021

Replaced control board tested unit everything working properly. Also old control board is infested with roaches.

We serviced a

WHIRLPOOL DRYER

Model WED9300VU1

Near San Antonio, TX 78263

Chris S.

Job Details: 10/08/2021

Customer stated dryer turns on but doesnt turn and when it did it made a clunky noise. Found it should be motor belt switch. Ordering switch no water just in case and dryer repair kit just in case.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Converse, TX 78152

Chris S.

Job Details: 10/08/2021

Replaced UI and separater. Tested unit everything working properly.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Boerne, TX 78006

Colton B.

Job Details: 10/08/2021

Customer installed control board which took care of a lot of problems, however the unit isnt getting quite cold enough. Finding a frozen freezer evaporator. Ordering new fan with harness to resolve issue.

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS

Near Boerne, TX 78006

Colton B.

Job Details: 10/08/2021

Notified by customer that they have no issues with cooktop. No work needed to be done.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near San Antonio, TX 78223

Jesus C.

Job Details: 10/08/2021

Customer complaint is for rust buildup on washer cabinet. Called tech line. Rust is cosmetic. Cosmetic issues covered for first 30 days. No repairs needed. Job complete. Sr 7731941702

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ4

Near San Antonio, TX 78232

Jim G.

Job Details: 10/08/2021

I verified a faulty magnetron however the part was not yet received. ; schdld next appmnt for 11/2 TUE !

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Helotes, TX 78023

Douglas H.

Job Details: 10/08/2021

Last trip found faulty drain pump. Replaced the drain pump and tested. Then found unit needed gearcase replaced. Replaced gearcase to resolve the issue. Unit is back up and running properly now with normal noise. No further issues at this point.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near San Antonio, TX 78258

Douglas H.

Job Details: 10/08/2021

Last trip found faulty UI and Control. Replaced both and resolved the issue. Unit tested good. No further issues at this point. Advised customer of cool down period

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Converse, TX 78109

Zachary

Job Details: 10/08/2021

Checked range, found control not beeping when pressing buttons and timer will not work due to this as well. Control board needs to be replaced to resolve issue. Tested and all other functions are working as designed.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HB3

Near San Antonio, TX 78254

Sebastian

Job Details: 10/08/2021

First concern with the unit is that it sparks on them on occasion and they explained that it only happens in the mornings was not able to replicate any sparking throughout my testing no error codes on unit no evidence of any arcing that I can find customer very adamant that this is happened several times and keeps happening explained that since their unit is right at the end of the warranty our best bet is to change out the whole high side which includes the transformer want to include a transformer definitely because they say the spark is coming from that area also ordering the supports on the inside as there is obvious evidence of arcing in the inside of the unit

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near San Antonio, TX 78253

Sebastian

Job Details: 10/08/2021

Replace the UI and the evaporator fan assembly. Found ice buildup at the thermostat on the evaporator melted out resecured new one with zip tie customer to monitor made sure that icemaker filled up with water

We serviced a

JENNAIR VENT HOOD

Model JXW8536DS0

Near San Antonio, TX 78209

Sebastian

Job Details: 10/08/2021

Replaced both controls and tested unit customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Victoria, TX 77904

Michael

Job Details: 10/08/2021

Not heating problem per customer. Checked voltage at the wall outlet and the appliance, has good voltage. Preheated the oven to 350 degrees with my meter, its fluctuating between 349-351 degrees, the appliance is heating properly, top burners are working normal, the appliance is working normal

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Corpus Christi, TX 78414

John L.

Job Details: 10/08/2021

Inspected unit, ran diagnostics no codes pulled. Ask customer if theyre using rinse aid, rinse aid is being used. Possible issue with thermostat, dispenser, and or vent. Will order these components to replace and resolve issue.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Corpus Christi, TX 78408

Adam

Job Details: 10/08/2021

Installed drain pump calibrated unit ran verification cycle issue resolved

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Corpus Christi, TX 78415

Jim

Job Details: 10/08/2021

Install clutch, slider, and interior hose, and test. Hose doesnt leak, but washer does not agitate. Call TechLine, speak to two different techs due to loss of signal. Second tech advises that spring was backwards, so reinstall spring properly. Washer working as designed. Previous notes had SR number.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Victoria, TX 77905

Michael

Job Details: 10/08/2021

F6E2 Communication error UI cant hear ACU, F2E1 stuck key error, cleared error codes. Tested the UI, no stuck keys, tried to a quick wash diagnostics test and it wouldnt respond, gave F6E2 error code again, and UI isnt responding. Advised the customer the issue is with UI and would need to be replaced.

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Corpus Christi, TX 78416

Adam

Job Details: 10/08/2021

Install components tested unit issue resolved

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Corpus Christi, TX 78402

John L.

Job Details: 10/08/2021

F0E4 limited spin due to water temperature, ran diagnostics cycle test. Issue with valve thermostat, replaced valve and ran test. Code no longer popping up, issue resolved.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Corpus Christi, TX 78402

John L.

Job Details: 10/08/2021

F3E2 open moisture sensor, installed new sensor. Tested after installation, code has not return. Issue resolved.

We serviced a

MAYTAG DRYER

Model MGD5500FC1

Near Victoria, TX 77905

Jim

Job Details: 10/08/2021

Customer states that dryer is making noise. Run dryer; dryer is squealing and rattling. Install dryer repair kit from truck stock. Dryer quiets some, but rattling persists. Cover to 220v plug connection is missing. Order cover to attempt to quiet. Called TechLine, talked to JR to see if there was a fix. JR said Service Pointer #W11378591A covers this problem and what to order. Order as directed by service pointer, but aluminum tape is not shown. Please reschedule when parts arrive.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Goliad, TX 77963

Michael

Job Details: 10/08/2021

Installed pump&motor, ran diagnostics, completed no issues, the appliance is is no longer leaking and working normal

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near San Antonio, TX 78223

Chris S.

Job Details: 10/06/2021

Customer stated that washer wasnt washing clothes. Found issue to be faulty actuator. Replaced actuator tested unit everything working properly. Yes to survey.

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near San Antonio, TX 78223

Chris S.

Job Details: 10/06/2021

Please temperature sensor tested unit still not working correctly found it should be control board control board is not made anymore. Customer is going to buy new range

We serviced a

JENN-AIR COOKTOP ELECTRIC

Model JED3430GB01

Near San Antonio, TX 78258

Shawn W.

Job Details: 10/06/2021

I uninstalled the down draft cooktop from the granite countertop and removed the knobs, bezels, screws and glass cooktop. I replaced with a new cooktop, cleaned counter edges and reinstalled knobs. Tested unit. Job complete.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HS3

Near San Antonio, TX 78248

Jim G.

Job Details: 10/06/2021

I confirmed a failing magnetron. I replaced machine

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near San Antonio, TX 78223

Chris S.

Job Details: 10/06/2021

Replaced shifter tested unit everything working properly.

We serviced a

FRGIDAIRE RANGE

Model FFGF3053LSC

Near San Antonio, TX 78210

Chris S.

Job Details: 10/06/2021

Customer stated that burners not working. Found right front burner not working order valve with spark igniter and holder.

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Fredericksburg, TX 78624

Colton B.

Job Details: 10/06/2021

Returned to replace heating element. Checked continuity on old heating element and it was reading open line. Removed old heating element and found broken coil. Replaced with new heating element. Assembled dryer and checked on time dry. Dryer back in service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near San Antonio, TX 78216

Jim G.

Job Details: 10/06/2021

Replaced the ice maker and tested thoroughly.