Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1572 customer reviews

Map of San Antonio, TX

Dishwasher Repair Service




Review of ApplianceCare

It took three visits to fix a dishwasher issue. The communication was excellent and the scheduling was done promptly. The parts were ordered in a timely manner and the warranty was honored 100%. Highly recommend them!


Map of Boerne, TX

Very helpful




Review of ApplianceCare

Prompt and good


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Very knowlegable and efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Map of San Antonio, TX

Very poor technical service




Review of ApplianceCare

We've had ACT come over at least 9 times to service our fridge in the span of 6 Mo. Still not fixed, they're coming back on June 1st. For the same problem. So I think ACT is very incompetent.


Map of Vinton, VA

Issue not handle




Review of ApplianceCare

No one called back still have problem .


Map of Roanoke, VA

Sandy




Review of ApplianceCare

We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.


Map of San Antonio, TX

Trouble with Ice Maker on new Kitchen Aid Refrigerator




Review of ApplianceCare

Richard did a great job. This issue about the ice maker is difficult to understand on a new unit. I also filled out a Kitchen Aid survey on my service experience. You will see my comments there also. Thank You


Map of Salem, VA

Awesome Service




Review of ApplianceCare

This guy was knowledgeable and professional


Map of Pulaski, VA

Tech goes above the call of duty




Review of ApplianceCare

The technician quickly diagnosed the broken stove and was able to complete the repair in the same day.


Map of San Antonio, TX

Sam




Review of ApplianceCare

Steven was very knowledgeable, informative and efficient I feel confident that he did a good job and I am very pleased With the outcome.


Fast Great Service




Review of ApplianceCare

Technician was matter of fact to the point and courteous. He fixed our problem quickly and professionally.


Refrigerator




Review of ApplianceCare

The young man was very polite and very careful with his work didn’t want to spill ice on floor


He nailed it




Review of ApplianceCare

He nailed it!! Located the issue immediately, fixed it, cleaned up after himself, was polite and professional. Good guy.


Great




Review of ApplianceCare


Great service




Review of ApplianceCare

The technician was very helpful. Showed me what wasn't working and did a great job fixing problem.


Oven Repair




Review of ApplianceCare

Warranty service provided to install a heat shield. My only critical observation is that the heat deflector should have been put in place during initial installation.


Great Service!!




Review of ApplianceCare

After three other service calls Michael was the only person to actually check the refrigerator figure out the issue and get it fixed. He was a great


Great service




Review of ApplianceCare

Tommy has been very good


Great Service




Review of ApplianceCare


Margaret




Review of ApplianceCare

I Always get great service my service


Fridge repair




Review of ApplianceCare

Fast amd speedy service


Letty




Review of ApplianceCare

The young man was very thorough and explained and showed me why I should not be concerned —I just was not used to such a change technical development. He was very kind and professional.


Great service




Review of ApplianceCare

Nice and professional


Great service




Review of ApplianceCare


Shawana




Review of ApplianceCare

Bad experience. Scratches were left on my washer.


Excellent job and quick too.




Review of ApplianceCare


Good service repared the washer back in use thank you




Review of ApplianceCare

The technician was knowledgeable and took care of the problem


Washer and dryer




Review of ApplianceCare

Neither one of the issues were resolved. He has been out to our home three times to repair each appliance and has not been successful.


Appliance fixed




Review of ApplianceCare

Jay from ApplianeCare was courteous and knowledgeable. He assessed the issue, ordered the parts and was able to fix the issue with my stove.


James




Review of ApplianceCare


Excellent Service




Review of ApplianceCare

Our technician was efficient, polite, informative and thoughtful. Excellent job!


Excellent service




Review of ApplianceCare


Professional all around




Review of ApplianceCare

Friendly, professional and on time. Great communication from office and field personnel.


Great service very knowledgeable tech.




Review of ApplianceCare


Jenifer




Review of ApplianceCare


Great service, knowledgeable and efficient




Review of ApplianceCare

Please with service I was provided. Would use again.


Thank you so much for your services. Everything was great. The person that came over was great.




Review of ApplianceCare

We know now that if we have any other problems we can count on your all. Once again thank for your great service.


Great




Review of ApplianceCare

He was very good at what he does and know his job with good outlook


Good Service




Review of ApplianceCare


My tech was amazing! He was very helpful and polite. If I need more assistance (which I hope I don't!) I hope he is able to return.




Review of ApplianceCare


Great service




Review of ApplianceCare

Doug was awesome. Very friendly and professional. Help resolve the problem with our oven quickly.


Ellis




Review of ApplianceCare

Doug did a very good job replacing our refrigerator compressor. He was very efficient and helpful. My only concern was doing without a refrigerator/freezer for week waiting on the part to arrive.


Replace part




Review of ApplianceCare


Great




Review of ApplianceCare

He a very nice respectable man He had gloves and mask all the time. He did a good job. Thanks for sending him. 1 to 10 I give him a 10.


washing machine




Review of ApplianceCare


Outstanding Service




Review of ApplianceCare

Tech was very professional and thorough!


Great Tech...great service




Review of ApplianceCare

Prompt and courteous. Jay was a great guy to work with.


Poor customer service




Review of ApplianceCare

Tech seemed to lack confidence and job experience. I felt I paid for something I didn’t receive.


Great customer service and was on time both for both appointments!




Review of ApplianceCare


Kitchen Aide Dishwasher




Review of ApplianceCare

Repairman new exactly how to repair dishwasher


EXEMPLARY




Review of ApplianceCare

EXCELLENT. DESERVES A RAISE AND PROMOTION.REFERRED TO FRIENDS VIVIAN NEELLEY


Great help/ great service




Review of ApplianceCare

Jesse was great.


Debra




Review of ApplianceCare

Great service! Quick and accurate!!


Good service.




Review of ApplianceCare

Repair was done quickly and as promised. Technician was polite and answered any questions.


He found our machine was not broken and showed me what we need to know so it works properly.




Review of ApplianceCare

He was very kind, courteous and knowledgeable about the machine and kindly shared with me what I needed to know to see that it worked as it should. There was no charge as nothing needed to be done outside of a simple diagnosis of the machine.


Great service and quick




Review of ApplianceCare


Excellent Service




Review of ApplianceCare

The service guy was professional, knowledgeable & respectful. Took care of the job in 10 mins. My dishwasher works perfectly. Thanks to your team member!


Great service




Review of ApplianceCare

Very helpful!!!


Awesome job




Review of ApplianceCare

He was very courteous and knowledgeable


Great tech.




Review of ApplianceCare

intelligent, friendly, personable, knowledgeable. Called beforehand; arrived on time. Well trained. Very professional.


Response from ApplianceCare:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great Service




Review of ApplianceCare


Survey




Review of ApplianceCare

Great service. Very accommodating.


Courteous




Review of ApplianceCare


Christie




Review of ApplianceCare

Great service, always so nice and friendly


Great service




Review of ApplianceCare


Washer service




Review of ApplianceCare

Great job,very respectful young man


Professional




Review of ApplianceCare

Professional and great service


excellent service




Review of ApplianceCare

We received excellent service by Sam. He was professional, timely, courteous and wore his ppe!


Washer




Review of ApplianceCare

Appt set very quickly, arrived on time and resolved my washer issue


Number One Service.




Review of ApplianceCare

Pre appointment contact and arrival for service and repair was absolutely top notch. Advised me of the problem about need to get parts and repair of appliance was in a timely manner. Courteous manner and made me feel comfortable with cost of repairs.


John




Review of ApplianceCare

No issues


Adam was very professional however this Maytag washer is horrible and leaves a horrendous smell




Review of ApplianceCare

Very nice guy, however; his explanation of the water that “sits” in bottom of washer, all washers he said, has me very upset about this purchase. This is the first Maytag washer I've ever bought and not happy with the horrible smell that lingers. There is no reason, in home, for this to be happening. Never had a problem with GE washer and a smell like this Maytag. We have no blockage In exterior flow into city drainage. Very unhappy with this washer.


Irene




Review of ApplianceCare

Very professional,


great service, knowledgeable serviceman.




Review of ApplianceCare


Elizabeth




Review of ApplianceCare

Was very disappointed that with stay at home orders with COVID-19 the worker came without a mask or gloves .... very disturbing since I am immune compromised.


Great Service




Review of ApplianceCare

Great job, friendly personality.


Robert




Review of ApplianceCare

Friendly and helpful. Answered all of my questions and concerns.


-




Review of ApplianceCare


Dena




Review of ApplianceCare

Adam was very professional, knowledgeable and patiently answered all my questions. He did a great job!


Outstanding




Review of ApplianceCare

Outstanding and very efficient. Tech knew exactly what to do and was very knowledgeable


Great service




Review of ApplianceCare

Super nice


Great service




Review of ApplianceCare


Great Service




Review of ApplianceCare

Excellent and Professional Service! I called for service and he came out the next morning. He was completely equipped for the Coronavirus with mask and social distancing. He explained the problem, as was using far too much detergent. After practicing what he advised, using less detergent, the washing machine works perfectly. Totally Satisfied!


Great




Review of ApplianceCare

Very knowledgeable of the washing machine.Also fazt to do his work. Thank you


Great service




Review of ApplianceCare

Great service and easy to work with. Would call again


Excellent and prompt service




Review of ApplianceCare

The Company did a great job of communicating and our Technician was very knowledgeable and courteous


Maytag washer




Review of ApplianceCare

Mr. C. arrived early.. didn’t have to wait till 5 in the evening for service.


Care tech survey




Review of ApplianceCare


Awesome Service




Review of ApplianceCare


Christian was wonderful. He was very conscientious. We believe he may have solved our problems. Also, appreciated him wearing a mask.




Review of ApplianceCare


Able to trouble shoot problem and gets the job done.




Review of ApplianceCare

Tommy has serviced our Kitchenaid refrigerator twice in short period of time due to defective replacement part. Replace thermo sensors in double oven just yesterday. Have owned Kitchenaid applicances in two other homes with NO problems. I can not say the same about the NEW generation I now own. I hope we are done with problems. Tommy has been great in his service repair and is a pleasant person.


Great experience




Review of ApplianceCare


Ms




Review of ApplianceCare

This young man was so professional & kind. Also very knowledgeable about my washer. I was blessed to have him as my tec!


Will use them again, without question




Review of ApplianceCare

Repairman prompt, courteous and professional. fixed our refrig problem in quick time and to our satisfaction.


Great




Review of ApplianceCare

Repair guy was very professional


Great service




Review of ApplianceCare

Employee was very respectful and during this Pandemic was wearing a cloth mask.


Kathy




Review of ApplianceCare

The technician was courteous and found the problem quickly and resolved it.


Sheryl




Review of ApplianceCare

Not satisfied at all. The 6 month old ice machine has had 2 major parts replaced. The one breaker for the machine has been replaced and the ice machine continues to trip the breaker.


Great service




Review of ApplianceCare


Great service! Explained how process will work very easily and professional.




Review of ApplianceCare


Fantastic Service




Review of ApplianceCare

Very, very helpful.


Ice maker




Review of ApplianceCare


Efficient and proficient




Review of ApplianceCare

On time and qualified to do the job. Was a pleasure to work with.


Great service




Review of ApplianceCare

On time fast service.


Fast and Professional




Review of ApplianceCare

I called for service and was given an appointment the very next day. The appliance tech was knowledgeable and professional.


Jean




Review of ApplianceCare


Great Service!




Review of ApplianceCare

Was very well informed, electronically and by phone, throughout the entire process. Michael R. arrived within the time frame given and called before. He knew the issue and fixed it right away.


quick and great service




Review of ApplianceCare

tech was very knowledgeable and professional. he addressed all of my questions and fixed the problem. would recommend to anyone.


Unfortunately, this visit did not go well at all.




Review of ApplianceCare

This is the 2nd visit from this technician and both were not pleasant.


Review




Review of ApplianceCare

Such great customer service and very kind!


H




Review of ApplianceCare


Jim was a professional and courteous person who fixed my dryer recently




Review of ApplianceCare

It did take a long time to get the parts into the appliance office to fix my dryer


Excellent service




Review of ApplianceCare


great job




Review of ApplianceCare

Great job!


Great service




Review of ApplianceCare

It took 3 trips and aprox 3 weeks to fix the fridge .Not to happy about that but we have a working refrigerator again


Dissatisfied Disappointed




Review of ApplianceCare

Technicians were much more interested to quickly talk about their capacity and capabilities, and not quick to action. Jumped right into explaining how the prior technical diagnosis and troubleshooting was Not at a skill level as theirs. In addition would have to re-qualify the issue before they were able to proceed. Further articulating how they felt of the prior technicians skill level and lack of confidence in his work. In addition, technicians pointed quickly pointed out before leaving, that they believed I had plumbing issues and stated my dishwasher’s water feed handle was installed backward. And furthermore turned the “tap” on in the direction to allow water flow into the machine. I thought the comment was odd so I went to investigate after they left, and they had turned the “tap” to the off position. The plumbing is not installed incorrectly, as they didn’t understand the “tap” handles direction which it faces. In fact they tested their work, after the installation, with the dishwashers water which they actually turned off! If needed call and I can show and explain in detail. Overall very dissatisfied and disappointed.


Excellent Service!




Review of ApplianceCare


Quick, efficient, friendly, overall great service




Review of ApplianceCare

Above and beyond service


Fridge repair




Review of ApplianceCare

Quick to schedule first appointment but repair ineffective. After ordered part, second visit was successful (so far). Process did take 2 weeks to complete.


Great job.




Review of ApplianceCare

Friendly and knowledgable technician.


PROMOTE




Review of ApplianceCare

PROMOTE CHRISTIAN. OUTSTANDING SERVICE.


Excellent job




Review of ApplianceCare


Great service




Review of ApplianceCare

Fast efficient


Great service




Review of ApplianceCare

Our field technician show up in time. He took care of the problem in a timely manner.


ROSALIO




Review of ApplianceCare

Every nice job every cordious and know his job well


Great service and was able to fix the problem quickly.




Review of ApplianceCare


Carolyn




Review of ApplianceCare

Great service. Nice man.


Owner




Review of ApplianceCare

Great services


Just buy a new appliance




Review of ApplianceCare

Repairs are far too expensive


Steve has serviced our refrigerator before, is always professional and thorough, yet personable. I will request him if we need service again.




Review of ApplianceCare

See above


awesome service




Review of ApplianceCare

very understanding and respectful


Very good service




Review of ApplianceCare

As our Jenn Air refrigerator was dying an agonizing death, Appliance Care did a great job of trying to repair it. After determining it was repairable they got in touch with Jenn Air a provided all the information needed to get a new refrigerator sent out.


great service




Review of ApplianceCare

Showed up at the scheduled time and solved our problem.


Great service!




Review of ApplianceCare

Colton was great!


He is great




Review of ApplianceCare


Casey




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback


totally professional




Review of ApplianceCare

Scheduling and tracking arrival was excellent. Uniformed. Courteous. Expensive = how many service pros does it take to change a light bulb in the freezer? Answer 2 men and $400.


Response from ApplianceCare:

Thank you for giving us your feedback


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done better to bring you 5-star service, please feel free to reach out and let us know.


Great




Review of ApplianceCare

It was good. I give him five stars. He is a keeper


Response from ApplianceCare:

Thank you for writing a review!


Do you know what is actually wrong?




Review of ApplianceCare

Had to wait 2 weeks from the point I called for my 9 mo old washer to be repaired - not 2 weeks from when my kid had flown. Fine that just added on 5 days. I'm told its a dead motherboard. Takes 5 days to get a new one because they do not stock them. Fine. Installs the new one which takes over an hour and tells me everything is good to go. I do one load....water all over the floor and the machine shuts off at the end of the cycle and will not power on again. So....now what's the issue? I call immediately and leave a voicemail. Next morning, I wait until 9:30 am and call again. They can send the guy out today. I call today at 10:30 and oops.....there's no appointment scheduled. So, during this pandemic you are asking a family to go 4 weeks + without the ability to do laundry?


Steve is great




Review of ApplianceCare

Steve knows appliances and fixed our dryer in a single short visit less than 24 hours after our call.


Response from ApplianceCare:

Thank you for giving us your feedback!


Polite, Respectful, and Professional




Review of ApplianceCare

If you get christian as your technician, you will not be disappointed, very respectful, polite, and professional. Top notch service. I would highly recommend this company to anyone for appliance repair.


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service




Review of ApplianceCare

Very professional and efficient


Great job




Review of ApplianceCare

Great Service


Awesome Service




Review of ApplianceCare

Great automated confirmation system. Our tech was professional and always right on time or early.


Great Experience!




Review of ApplianceCare

The appliance repair team on this project was excellent. They repaired our appliance in the garage to avoid contact with the interior of our home and to give us all better separation distances during the COVID-19 epidemic. They also diagnosed and ordered parts via FaceTime in lieu of entering our house. Thank you for going above and beyond to ensure the safety of our family and your workers!


Thank you




Review of ApplianceCare

Great job!


Service




Review of ApplianceCare


Quick service!




Review of ApplianceCare


Great service




Review of ApplianceCare

On time, very profesional.


Great service. Came on time & answered all questions




Review of ApplianceCare

Would highly recommend them.


Leah




Review of ApplianceCare

Awesome customer service! I’m very please with my Oven repair 😊


He did a great job




Review of ApplianceCare


Perfect!




Review of ApplianceCare


Great services




Review of ApplianceCare


Washer Repair




Review of ApplianceCare

Honest and forthright about what it would take to repair our washing machine. Great service.


Incedible Team and great knowledge




Review of ApplianceCare


Great Service!




Review of ApplianceCare

Doug the technician did a great job. Very satisfied with his work. Awesome customer service!


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Good follow-up experience.




Review of ApplianceCare

While making a necessary repair on our dishwasher, I asked Doug to check performance on our refrigerator and oven. He diagnosed a software issue with the oven and a defrost issue with the fridge. A second visit was necessary to allow acquiring the materials, but within a week, both were repaired under warrantee with no charges. Thanks!


Response from ApplianceCare:

Thank you for giving us your feedback!


Doug is amazing tech




Review of ApplianceCare

Doug has provided services at our home three times. He is extremely knowledgeable and able to diagnose problems quickly and accurately. Work is efficient. I request him by name.


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service and efficient, friendly.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome




Review of ApplianceCare

My wife said they were amazing! They were fast, intelligent and would recommend him to anyone


Response from ApplianceCare:

Thank you for giving us your feedback!


great service




Review of ApplianceCare

quick, quiet and efficient


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare

Quick and responsible worker. Hire more like him


Brandy




Review of ApplianceCare

Reliable service


Response from ApplianceCare:

Thank you for giving us your feedback!


Great reponse and service.




Review of ApplianceCare

Doug arrived on time and quickly diagnosed the issue and replacement parts needed to repair our Jennair dishwasher. He returned two days later on schedule to install the needed part. He was extremely helpful in contacting the manufacturer to verify 100% warrantee coverage.


Response from ApplianceCare:

Thank you for giving us your feedback!


Excellent




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service!




Review of ApplianceCare

Colton arrived at the time scheduled and called before hand to let my wife know he was almost there. When he arrived he was very nice and quickly assessed our issues and got them taken care of right away! Great Service!


Response from ApplianceCare:

Thank you for giving us your feedback!


Excellent




Review of ApplianceCare

FINALLY! A company I can actually say I enjoyed working with! Thank you for not making me hold on the phone for two hours like I had to recently with another well known company.


Tammy




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for giving us your feedback!


Always great service




Review of ApplianceCare

Appliance Care has serviced our refrigerator a few times, and the technicians are always polite, professional, and efficient!


Response from ApplianceCare:

Thank you for giving us your feedback!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


awesome servici




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Very happy




Review of ApplianceCare

I was happy with the way my service call was handled.


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare

The service was great and the gentleman was friendly


Excellent Service




Review of ApplianceCare

Jesus was very helpful and explained everything he did. Listened to the issues we were having with our washer and stayed until he found the problem. Did have to make a second visit to install part and waited on a load to complete to see if all was well before leaving.


Steve




Review of ApplianceCare

Awesome service!! Richard was very professional and courteous!


Great service




Review of ApplianceCare


Washer Repair




Review of ApplianceCare

Sam was effective, skilled and pleasant. He wore a Face Mask, Gloves and shoe covers to protect us. The actual Service Call seemed a little too costly $113.58


Great Service extra helpful and very detailed




Review of ApplianceCare

very helpful.. nice and fast service


Great service.




Review of ApplianceCare

Repair person could not have been nicer. Very respectful and informative.


J




Review of ApplianceCare


Parts not all put back together




Review of ApplianceCare

Service was excellent but tech took apart shelving to repair refrigerator and did not put all of it back together. So I have parts that I have to figure out where they go


Great service!




Review of ApplianceCare

Punctual and thorough!


Sale company-disappointing




Review of ApplianceCare


Kay




Review of ApplianceCare

Good service


EXCELLENT




Review of ApplianceCare

Being a Senior it is worrisome to call anyone to make repairs. Happy to say Doug is wonderful. Very pleasant, knowledgeable. He was on time and went right to work. My washing machine and ice maker are both running perfectly. Will recommend him to all my friends and neighbors. A little pricey but service is worth the price.


Dedicated Service




Review of ApplianceCare

The service technicians are dedicated and well-trained.


Renée




Review of ApplianceCare


Good service




Review of ApplianceCare

Took several visits but finally fixed problem


Great service




Review of ApplianceCare

Outstanding service and oven fixed!


Great service




Review of ApplianceCare


Profressional and Fast




Review of ApplianceCare

He came in and within 15 minutes the microwave he was repairing was functioning. He did an exceptional job and even sprayed down everything he touched with disinfectant. Thank you Steven!


Nice young man very good




Review of ApplianceCare


Great Service




Review of ApplianceCare


Janet




Review of ApplianceCare

Chris was super !!!! My new Freezer was not making ice or hard freezing my food after a couple months. He had it fixed in no time . Professional super service!! Highly recommend this company!!!!


Whirlpool Icemaker




Review of ApplianceCare

Richard was efficient and fixed our icemaker in record time. Plus he arrived early. Five stars for Richard.


Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived at Lowe’s, was unable to locate refrigerator, checked all refrigerators service order not found.; saved tckt"

Near Austin Hwy, San Antonio, TX 78209
Shawn W.

Shawn W.

WASHER MAYTAG MVWX700XW1 Our customer is having problems with agitation. I ran diagnostics and found error code F8E3 overflow condition. Ran automatic test mode and found that the agitator did not fully move during the agitation test.I ran test 3a and we were not getting 120 VAC when switching form spin to agitate in Manual test mode. According to the service manual the Main Control board will need to be replaced. Part is ordered. Our customer paid our service fee. Remaining balance upon completion.; ordrng 1 W10405819 (cntrl-elec)

Near Stoneway Dr, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR LG LRFDS3006S/00 Issue is that ice dispenser and water dispenser constantly run when not locked. Finding issue to be a faulty dispenser switch. Switch is stuck in the active position. Ordering a new switch to resolve issue.P&L on return visit. Collected SC fee. ; ordrng 1 6600JB3001C (DISPENSER SWITCH)

Near Guadalupe Bend, Boerne, TX 78006
Colton B.

Colton B.

DRYER WHIRLPOOL WED9500TW2 "Issue was that a clamp fell out of the facia surrounding the door, reinstalled clamp, unit tested good."

Near Fairway Bluff Dr, Boerne, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Issue is door alarm keeps going off. Customer showed multiple videos of issue. In video customer opened and closed all doors, issue still persisted. Checked all switches in diagnostics, they all worked well. No obstructions were found either. Ordering a control board to resolve issue. ; ordrng 1 WPW10675033 (cntrl-elec)"

Near Windridge Dr, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue is frost in freezer and no ice dispensing. Found air gap in freezer gasket. Used hair dryer to resolve that issue. Ice motor works well. Ordering new dispenser parts to resolve ice dispensing issue. 1238; rqstng P&A on 1 W10678156 (pad) and 1 W11087492 (switch) and 1 W11189145 (door-ice) and 1 W11244274 (door-ice)

Near Creekwood Rd N, Kerrville, TX 78028
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "I noticed that the left side stop pan was misplaced and upon further inspection I found it damaged. I replaced it with one in my truck stock STOP-PAN,LH,SIL W10585151. I properly leveled the unit, defrosted the ice build up and heat treated the seal on the freezer door. Unit is now fully functional.; used 1 W10585151 (STOP-PAN,LH,SIL) from stock"

Near Cavoli Fields, San Antonio, TX 78259
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint is that the icemaker is not working, and refrigerator is not cooling. Found evaporator frozen over. Will need evaporator motor with harness.; ordrng 1 W11087438 (motor-evap)"

Near Adams Hill Dr, San Antonio, TX 78227
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO KITCHENAID KMHC319ESS5 Replaced door on microwave due to intermittent display after replacement no issues. Unit is working as designed. Job complete.

Near Flametree Cove, San Antonio, TX 78213
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Spoke with the daughter of home owner. Told her We are still waiting on parts, the office will call once parts have arrived to schedule appointment."

Near Azalea Crossing, San Antonio, TX 78253
Colton B.

Colton B.

DRYER ROPER RED4516FW "Running behind, rescheduling for Friday.; schdld next appmnt for 11/20 FRI !"

Near TX-534 Loop, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D MAYTAG MER6757BAS "Checked range found bad front right element and bad upper bake element ordering elements to resolve issue. Collected service call fee.; ordrng 1 74004105 (element,bake (upr)) and 1 WPW10204680 (elmnt-surf)"

Near Rock Creek Run St, San Antonio, TX 78230
Shawn W.

Shawn W.

DRYER AMANA NED4655EW1 "I tested the unit and found that the heating element needed a thermostat WP3387134. I replaced the part, tested unit. It is now fully functional.; used 1 WP3387134 (THRMST-FIX) from stock"

Near Perrin Beitel Rd, San Antonio, TX 78217
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW3 Replaced control board on washer unit is working as designed no issue. Calibrated machine no issues. Job complete.

Near NW Military Hwy, San Antonio, TX 78231
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced ice maker on refrigerator due to no ice after replacement good harvest food water flow into tray unit is working as designed no issues. Job complete.

Near Villa Jardin, San Antonio, TX 78230
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer issue is wet dishes at the end of the cycle and dirty dishes. Finding issue to be customer not using rinse aid and sometimes too much detergent. Walked customer through rinse aid usage and proper wash settings. Also used a screw to tighten the kick plate. Heater operation is good. Unit testing good.

Near Oakland Hills Ln, Kerrville, TX 78028
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL n/a Customer states they called to reschedule this appointment.; O-emld tckt

Near Lakehills St, San Antonio, TX 78251
Douglas H.

Douglas H.

RANGE SAMSUNG NE58F9710WS/AA Last trip found faulty infinite switch not allowing temp change on right front burner. Replaced infinite switch to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L

Near Roaring Creek Dr, Boerne, TX 78006
Douglas H.

Douglas H.

RANGE JENN-AIR n/a Unit right front burner head giving sparatic flame and convection fan giving loud noise. Adjusted fan blades to resolve convection issue. Right front burner would need 73001285 burner head & 73001275 port. Both parts are NLA. No further issues at this point.

Near Wilderness Oak, San Antonio, TX 78258
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFE320M0JS0 "The model number on the receipt is slightly off, hopefully this will fly. Our customer is experiencing a problem with the unit heating properly. If she wants to bake something at 350 degrees F, she has to set it at about 420 F. I ran diagnostics and got OK, no error codes. I made a temperature adjustment based in our customers reported difference by 30 degrees F. After preheating the unit to 350 degrees F it was to hi. I dropped it 15 degrees F. The diagnostics mode showed 19 accumulated days since an error code but there was no error code present. This unit will need a new control as well as temperature sensor.; ordrng 1 W11432568 (CONTROL BOARD) and 1 WPW10181986 (sensor)"

Near Briarbend St, San Antonio, TX 78247
Douglas H.

Douglas H.

WASHER MAYTAG MVWC565FW2 "Customer stated unit tripped breaker. Checked for errors, none found. Checked amp draw during test cycle. Max amp draw is 3 amps. Not enough amp draw to trip the breaker. Ran through diagnostics testing to completion. Unit functioning as designed. Not finding any issues."

Near Belle Strait, San Antonio, TX 78257
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL GMC305PDS07 "Unit just saying door open when trying to start microwave, appeared as issue was with door switches. Quoted 343.14. Customer wanted to proceed with repair. Pulled unit apart to find door switches corroded. Replaced door switches from stock, issue still persists, also verified the inline fuse was still good. calling techline as found a connector in the top just loose. Also finding no power coming to inline fuse. Found that the bus fuse went out. Not charging customer for switches as it didn’t fix issue. Ordering fuse to resolve the issue. Collected Sc. ; ordrng 1 WPW10017410 (FUSE), used 3 W10727360 (SWITCH) from stock"

Near Brazos Stage, San Antonio, TX 78255
Douglas H.

Douglas H.

MICROWAVE OVEN MAYTAG MMW9730FZ05 "Microwave door not closing properly. Inspected unit door, hinges and switches all functioning properly. Used a straight edge to find the cavity isn’t flush together properly. There is almost a 1/8inch gap from microwave interior to side of cavity. And almost a 1/8in gap from base of cavity to the top on both sides. Calling techline due to reoccurring issues and to report findings. Spoke with Tj. Explained the situation. Stated unit can’t be fixed due to bow. Did a video call to confirm. Confirmed on video unit is un repairable. No SR7728885220"

Near Hart Cliff, San Antonio, TX 78249
Colton B.

Colton B.

RANGE MAYTAG n/a "Running behind, rescheduling for Friday.; saved tckt"

Near TX-534 Loop, Kerrville, TX 78028
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW3830DS02 Last tech found f2e1 shorted key. Quoted 150 plus for labor. Replaced console after confirming diagnosis. Unit testing good now. Part still covered under limited part warranty per JA. Collected labor cost.

Near Terra Run, San Antonio, TX 78255
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDFE104DSS2 Issue was that dishwasher was not washing dishes. Float switch checked good. Called techline who said that the issue seemed to be a control issue. Ordering new control and returning. ; ordrng 1 W10854215 (cntrl-elec)

Near Calderwood St, San Antonio, TX 78249
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Replaced both control boards and console for unit. Tested to complete.

Near Arroyo Spg, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 1 year additional Costco warranty documented in quick pics. Will need auger motor for unit. ; schdld next appmnt for 11/23 MON !

Near Buck Park, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MFI2568AES Checked refrigerator found ice maker stuck mid harvest ordering ice maker to resolve issue. Collected second appliance fee. ; ordrng 1 W10583817 (icemaker)

Near Rock Creek Run St, San Antonio, TX 78230
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS92EC7AS04 Customer states they called to reschedule this appointment.; O-emld tckt

Near Lakehills St, San Antonio, TX 78251
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint is that the icemaker is leaking water. Found icemaker to be missing one screw in the back that mounts it in the freezer section, water is leaking from back of icemaker. Customer states a technician was here yesterday and said it was good but did not replace the icemaker.; ordrng 1 W10884390 (icemaker)"

Near Timberhill, San Antonio, TX 78238
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA "Icemaker stopped making ice again. Check error codes. Found error code 40 C, Error code for icemaker fan. Unit needs auger assembly. Quoted 206.35 for part costs. Per AE Sc and labor ti be covered still ; ordrng 1 DA97-12540K (AUGER ASSEMBLY)"

Near Fair Oaks Pkwy, Boerne, TX 78015
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KBFC42FSS00 Replaced control board that client acquired themselves. Took unit out of demo mode. Chirping is gone. Unit is now fully operational.

Near Twynbridge, San Antonio, TX 78259
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH73521CS3 Unit has no power after customer changed fuse. Found customer changed fuse for door switches. Found power fuse to be the issue. Customer had another fuse. Used customers fuse to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L.

Near Valle Mission, Boerne, TX 78015
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Unit is no longer at Lowe’s, close job."

Near SW Loop 410, San Antonio, TX 78245
Shawn W.

Shawn W.

WASHER AMANA NTW4516FW3 Ran automatic test mode. Unit will need a new control board. Part is ordered.; schdld next appmnt for 11/19 THU !

Near Perrin Beitel Rd, San Antonio, TX 78217
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC703HPS00 Customer complaint is that the unit is not cooling well. Found evaporator frozen over. Will need thermistor and evaporator motor.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Coyote Run, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Checked refrigerator found control board intermittent customer stated - would appear prior to shutting off for hours and staring back up, ordering control board to resolve issue..; ordrng 1 W10503278 (control board)"

Near Mondean St, San Antonio, TX 78240
Richard G.

Richard G.

DISHWASHER AMANA ADB1400AGS1 Replaced control board and harness. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go.

Near Ridge Path, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED5700XW0 "Checked dryer found control board with faulty readings causing light to stay on at all times ordering control board to resolve issue, good heat from dryer.; rqstng P&A on 1 W10214008 (cntrl-elec)"

Near Welles Arbor Cir, San Antonio, TX 78240
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced ice door. Tested to complete. Unit is good to go.

Near Assumption Dr, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Housing is cracked and leaking as soon as you take out filter. Will need to replace housing. Replaced valve. ; ordrng 1 W11346623 (FILTER HEAD )

Near Canton Field, San Antonio, TX 78245
Shawn W.

Shawn W.

RANGE WHIRLPOOL W5CE3024XB00 "Replaced parts, tested unit. All burners operating as designed"

Near Oak Panache, San Antonio, TX 78259
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 "Checked washer found error code f0e2 over suds , ran valve cleared suds no issues after removing suds. Washer is working as designed. Job complete."

Near Mainland Dr, San Antonio, TX 78240
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Customer stated that microwave oven wasn’t working right. Found issue to be tripped breaker. Rebooted microwave oven tested unit everything working properly. Customer has 3 year extended warranty took pic in quick pics of extended warranty.

Near Comanche Creek, San Antonio, TX 78261
Richard G.

Richard G.

DISHWASHER MAYTAG MDB9979SKZ0 Customer complaint is that the unit is showing an F9E1 error code. Verified issue. Determined bad drain pump. Will need drain pump that was ordered.; O-emld tckt

Near Archer Point, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL NTW4516FW3 "Checked washer found no error codes during testing or operation unit is working as designed, calibrated washer ran diagnostics test no issues. Job complete."

Near W Woodlawn Ave, San Antonio, TX 78228
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US0HS "Installed missing regulator, unit does not have gas line. Can’t test unit."

Near Begonia rock, San Antonio, TX 78245
Jeff N.

Jeff N.

WASHER AMANA NTW4516FW3 "Adjusted leg, checked shocks, ran spin cycles checks good at this time."

Near S Elm Terrace, Searcy, AR 72143
Jeff N.

Jeff N.

DISHWASHER MAYTAG MDB9959SKZ0 Not draining ordered drain pump.; ordrng 1 W11497943 (DRAIN PUMP)

Near S Apple St, Beebe, AR 72012
Micheal G.

Micheal G.

OVEN KITCHENAID KOSE500ESS01 Unit shut down during self clean. Door is pulled very tightly. Got door open and found failed thermal fuse. WPW10545255.; ordrng 1 WPW10545255 (Fuse) and 1 W11179310 (Control)

Near Vigoroso Ln, Hot Springs Village, AR 71909
Micheal G.

Micheal G.

KITCHEN WHIRLPOOL MDB9959SKZ0 W11482561. Inspected unit and found drain pump failure. Took pictures of the pump parts that failed. Ordered new pump assembly. ; ordrng 1 W11497943 (Drain pump)

Near Checota Dr, Royal, AR 71968
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Sr#7729305799 Rich. Wants the silicone grease applied to water line under hing cover. Ordered silicone.; ordrng 1 WP542638 (grease)

Near Magnolia Cir, Searcy, AR 72143
Micheal G.

Micheal G.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Inspected unit and found 2 burned out lights, one in freezer one in fresh food side that was still flickering ordered WPW10515057 x2. ; ordrng 2 WPW10515057 (Led)s"

Near Rainwood Terrace, Pearcy, AR 71964
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Not able to cycle ice maker. Ordered ice maker and pcb., fill tube to ice maker.; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE) and 1 WPW10300024 (icemaker)"

Near W Cadron Ridge Rd, Greenbrier, AR 72058
Micheal G.

Micheal G.

OVEN WHIRLPOOL WFG320M0BW2 "Inspected unit and found main control is not sending voltage to oven, ordered main control.; ordrng 1 W11113908 (Control)"

Near Crest St, Hot Springs, AR 71901
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KFGG500ESS2 "Checked range found bad valve, igniter is sitting lower than the rest ordering igniter just in case.; ordrng 1 W10515459 (igntr-surf) and 1 W10748102 (valve-brnr)"

Near W French Pl, San Antonio, TX 78201
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUIC18PNXS3 Replaced sensor. Issue resolved.

Near Scattered Oaks St, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW8040DW4 Checked washer found bad control board shutting off mid diagnostics and bad lid lock not locking when actuated. Ordering parts to resolve issue.; ordrng 1 W10787878 (latch) and 1 W11105148 (cntrl-elec)

Near W Travis St, San Antonio, TX 78207
Tommy B.

Tommy B.

WASHER WHIRLPOOL MHW5100DW0 Customer stated the issue is the unit has gotten progressively worse over the past few months. Diagnostics revealed E3F1 and E3F6 errors. Unit will need a new control. Quoted for parts. Collected service call.

Near Winter Park, San Antonio, TX 78250
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint is that the unit is still not draining completely. Checked drain pump and drain tubing, nothing is clogged. Called techline and spoke with Joel states it sounds like it is a spin issue. Removed top and observed motor while spinning. Motor shudders whiles spinning and does not reach fast speeds. Ordering stator and rotor. SR#7729278812; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)"

Near Marbach Garden, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT3L1SZYW00 "Unit not cooling properly. Finding issue to be unit not fully defrosting, found thermostat not allowing proper cooling and finding the defrost harness shorting out. Quoted 328.59 P&L. Customer wants to think about repair. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 W11161901 (HARNESS) and 1 WPW10584888 (THERMOSTAT )"

Near Woodridge Bluff, San Antonio, TX 78249
Tommy B.

Tommy B.

DISHWASHER KITCHEN AID KDFE104DSS2 Customer stated the issue is that the unit is not completing cycles. Found float switch air and diagnostics. Ordering new overfill switch control. ; ordrng 1 WPW10195039 (float switch)

Near Calderwood St, San Antonio, TX 78249
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRSF705HPS00 Ice maker valve is frozen shut. I’ve verified voltage to the heater. It cannot be service so a new freezer door is required. Please contact consumer when part is available for install. ; ordrng 1 W11395866 (FREEZER DOOR (STAINLESS))

Near Summer Hvn, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC300ESS01 Last tech found faulty compressor per techline. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Unit SS P&L covered still per Sb web. No further issues at this point.

Near Inwood Way Dr, San Antonio, TX 78248
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced control and door switch. Unit is now full operational.

Near Crimson Tree, Cibolo, TX 78108
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW5000DW3 "The drain pump was continuously running with the control board not lit up. I conducted various procedures to revive and or put it into diagnostics, it would not budge. This unit has a bad control board. I’m ordering a drain pump as a contingency and will return to vendor if not needed. Parts ordered.; ordrng 1 W11399437 (PUMP) and 1 W11417466 (CONTROL BOARD)"

Near Garden Meadow, Universal City, TX 78148
Jesus C.

Jesus C.

DISHWASHER MAYTAG MDB8989SHB Tested unit. Not powering on. Found wiring at terminal block damaged. Repaired wiring. Unit powers on. No further issues. Tested to complete.

Near Silver Tree Cove, Von Ormy, TX 78073
Douglas H.

Douglas H.

RANGE SAMSUNG NE58F9710WS/AA "Customer stated issue is right front burner stays on high regardless of setting and control leds blink on and off. Found faulty infinite switch and control. Quoted near 650 for console assembly P&L, then quoted near 575 for each individual part and labor. Customer decided wanted to just fix the switch issue. Quoted 233.08 P&L for just infinite switch. Customer would like to proceed with repair. Collected Sc. Ordering infinite switch to resolve the issue. ; ordrng 1 DG44-01007B (INFINITE SWITCH )"

Near Roaring Creek Dr, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW3 Tested unit. Squeaking noise during spin cycle. Noise coming from gearcase bearings. Will need to replace gearcase. Collected payment for service fee. Will collect for parts and labor on next visit. ; ordrng 1 W11455453

Near Freedom Hills, San Antonio, TX 78242
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Tested unit. No leaks during testing. Leak not coming from dishwasher. Unit is working properly. Job complete.

Near Silver Tree Cove, Von Ormy, TX 78073
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE540H0ES Installed new bake element. No issues during testing. Unit is working properly. Job complete.

Near Lantana Ln, Somerset, TX 78069
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Replaced valve, while testing found drain hose and fill hose completely smashed causing the unit to not drain properly. Will need to order drain hose. ; ordrng 1 8269144A (drain hose)"

Near Quiet Fox Ln, San Antonio, TX 78245
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Water was turned off and water valve was loose. Used wire tie to secure connection. ; used 1 WP8567668 (WIRE TIE) from stock

Near Olive Way, San Antonio, TX 78259
Jim G.

Jim G.

DRYER MAYTAG MEDB765FW I verified the that there is a voltage drop across L2 (black) at the receptacle. Advised consumer and recommended an electrician evaluation and correct power issue.

Near Madison Park, San Antonio, TX 78260
Jim G.

Jim G.

DISHWASHER KITCHENAID KDPM804KB Door warped from the transfer and is now loose. ; ordrng 1 W11416786 (DOOR BLACK STAINLESS. )

Near Canyon Heights, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRMF706ESS "Checked refrigerator found tears at gasket on freezer door, ordering gasket to resolve issue.; ordrng 1 W10248749 (gasket-fip)"

Near E Summit Ave, San Antonio, TX 78212
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Spoke to customer and he still needs more time to get paperwork figure out. ; schdld next appmnt for 11/18 WED !

Near Fowler Ridge, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MHW8630HC1 Checked washer found spin setting on towels not turned. Unit has no error codes. unit is working as designed. Job complete.

Near Cambridge Oval, Alamo Heights, TX 78209
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW1 Installed new dispenser housing. No issues during testing. Unit is working properly. No leaks. Tested to complete.

Near Tuxedo Ave, San Antonio, TX 78209
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG320M0BS3 Installed new igniter. Tested unit. Igniter not working. Found bad valve. Will need to replace valve. ; ordrng 1 WP98014893 (valve-gas)

Near Encore Oaks, San Antonio, TX 78252
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed new fan. No further issues during testing. Job complete.

Near Blue Wing Rd, San Antonio, TX 78223
Justin  R.

Justin R.

WASHER MAYTAG MHW6630HW0 "Customer said unit leaked underneath towards middle and back of unit, ran through quick wash and diagnostics not able to recreate fault. Calling techline, JK is assisting. W11481731 for dispenser replacement, will change out bellow. SR 7729279749; ordrng 1 W11314648 (bellow) and 1 W11465533 (DISPENSER )"

Near Lambshead Draw, San Antonio, TX 78245
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Replaced control boards. Issue resolved.

Near Bright Skies, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC42MHS00 Unit not cooling. Checked pressures found pressures indicate a definitive leak. Pulled EVAP cover to check for a leak. Found leak in heat exchanger at the cabinet wall. Per service matters this is field serviceable. Quoted 1246.14 for P&L. Customer wants to honk about repair. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 2003002 (HEAT EXCHANGER)

Near Santa Fe Trail, Boerne, TX 78006
Justin  R.

Justin R.

WASHER MAYTAG MVWP575GW0 "Will need control for unit, normal cycle running all the way to top. ; schdld next appmnt for 11/20 FRI !"

Near Paddling Pass, San Antonio, TX 78253
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL WVW7330JS "Unit working as designed, chimney is not seated on vent hood correctly due to poor install, frame on vent hood is bent not allowing chimney to sit properly."

Near Galaxy Point, San Antonio, TX 78253
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG55US0HS Unit was showing small orange tips of the flames but nothing the customer should be concerned with. Unit is good to go.

Near Bricewood Park, San Antonio, TX 78254
Richard G.

Richard G.

DRYER WHIRLPOOL RED4516FW0 "Customer complaint is that the unit is not heating well. Takes 2 or 3 times to get the clothes dry. Removed vent hose from wall, found lint backed up into wall. Maintenance will need to clean out wall vent. Tested to complete. Unit is good to go."

Near Wurzbach Rd, San Antonio, TX 78238
Richard G.

Richard G.

WASHER WHIRLPOOL WTW7000DW4 Customer complaint is that the drum is leaning forward. Unit is missing suspension in front. Tub ring is also damaged.; ordrng 1 W11130359 (suspension) and 1 W11190826 (ring-tub)

Near Border Brook, San Antonio, TX 78238
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Replaced door on refrigerator due to damage on door, unit is working as designed doors closing properly. Job complete."

Near Broadway, Alamo Heights, TX 78209
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KODE500ESS04 Customer stated when setting unit for heating console would reset. Finding issue to be a software glitch within console. Ordering console to resolve the issue. ; ordrng 1 W11086141 (CONSOLE)

Near Boerne, TX 78006
Shawn W.

Shawn W.

FREEZER WHIRLPOOL WZF34X18DW03 "I check the outlet with my quick outlet tester and it tested well. I replaced control board and the unit started up. A short while later it stopped. I checked the outlet with my multimeter, and the one it was plugged into was reading 6 VAC between the hot and the neutral and if you dug it would intermittently show 120 VAC. I tested the other outlets and they had some intermittent false readings as well, the top right seems to be fine. Both outlets were marked with black marker as DED. We plugged it in to the top right outlet. According to our customer these have been marked like this for awhile. They did have the home re-wired about 10 years ago. I referred them to Mr. Electric. I advised our customer to not put food in it for 24 hours so it has enough time to reach proper temperature. Unit is now fully operational."

Near La Bodega St, San Antonio, TX 78233
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF560SAFB2 "After removing the water inlet valve, found damage to the wiring harness as well. Ordering wiring harness; ordrng 1 W10834774 (harns-wire)"

Near Clearfield Dr, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 Previous visit techline stated if issue persists to replace thermostat. Quoted 343.10 for all costs (Sc P&L plus tax) for repair. Customer wanted to proceed with repair. Replaced thermostat to resolve the issue. Unit testing good now. No further issues at this point. Collected all costs.

Near W Evergreen St, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS3 "Main complaint was water in sump at filter after cycle completion and smell in tub. Checked advised customer 2-3 inches of water in sump below filter is normal. Recommended using white vinegar periodically to treat smells mildew and mold also to leave door cracked when not in use. Found builder did not install air gap at drain hose missing side mount brackets part 8212560 and retainer clip part WPW10503548 for toe plate on left side. Called cxc to see if bracket and retainer would be covered parts was advised that this will be builders liability. Checked for error codes no errors educated customer on drying rinse aid and priming hot water at faucet, unit operating as designed install instruct today."

Near Lone Falls Dr, Universal City, TX 78148
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC302ESS02 Last trip found damper control to be failing causing noise. Replaced damper to resolve the issue. Unit performing as designed now with normal noise.

Near Knoll Springs, Boerne, TX 78006
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced faulty heating element. Issue resolved.

Near Monteverde Way, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Not able to recreate issue, customer says it is worse in the morning when it hasn’t been used yet. Filter needs to be replaced, will have customer get a video of unit not working."

Near Bentwood View Dr, San Antonio, TX 78254
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WMH32519HB2 "Our customer was expecting us from 11-3pm and had to go to an appointment. I did a quick check and still need to get a picture of the model number and serial number. We heated a cup of water and the unit did not heat and had excessive noise which got louder with time. Unit also started to smoke. Called DH for guidance since I did not have time to pull it out. He advised me that anytime we have a heating problem that Whirlpool advices changing out the magnetron, transformer, capacitor and diode. All parts ordered.; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near Megan Lee, San Antonio, TX 78217
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Found water turned off to unit, fixed and tested to complete. Bill to office"

Near Ingram Rd, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint is FC door is hard to close and has frost in FC. Customer says door pops open on right side checked slides brackets Scott sr number 7729279726 raised FC door with way door is shutting ordered new slides and sealant for both liners call when parts come in.; ordrng 1 WP482338 (adhesive)

Near Clovis Ct, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MFX2571XEM3 "Checked refrigerator found water in gasket, gasket is not damaged removed water 7nit is working as designed. Job complete."

Near Adobe Crossing Dr, San Antonio, TX 78232
Tommy B.

Tommy B.

DRYER MAYTAG MGD8630HC1 Customer stated that the unit appears to be making louder than expected noise during operation. Found issue to be faulty drum. Ordering parts there is no issue.; ordrng 1 W10541657 (drum)

Near Happy Trail, Shavano Park, TX 78231
Shawn W.

Shawn W.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "The F8 E1 Low Fan Speed error code returned. The P4-1 wrt P4-2 was drawing 9VDC and it should be closer to 5VDC. This calls for a new control board. I replaced the control bored and when I tested the O4-1 wrt P4-2 I was getting 9VDC as well. It is possible the replacement control board is bad as well. Therefore, I went ahead and installed the new blower. When I tested the unit by preheating to 400 degrees F. The oven cut off and and the error code returned. I had checked all the connection from the control board to the blower as recommended by the service manual but they all looked fine. Either we received a bad control board or there as intermittent short in the wiring harness. I also ordered a thermostat as a contingency but the bake element runs fine when isolated during component activation. Parts ordered. I tried to call Michael Wilson, the Meritage Homes builder rep but there was no answer and voice mail was full. There is an occupant in t

Near Mountain Pl, San Antonio, TX 78259
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED5620HW1 Swapped out control to resolve functioning issues. No further issues at this time

Near Stone Hill Dr, San Antonio, TX 78258
Tommy B.

Tommy B.

WASHER LG WM2016CW Customer stated that the unit is walking. Found unbalancing issue to be caused by faulty damper leg. Ordering part to resolve issue. Quoted parts and labor. Collected service call.; ordrng 1 4901ER2003A (DAMPER)

Near Royal Orbit, San Antonio, TX 78248
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVW8230HC0 Replaced console unit is working as designed no issues. Job complete.

Near Barrington St, San Antonio, TX 78217
Douglas H.

Douglas H.

WASHER MAYTAG MVWX655DW2 "Customer states unit moves around during cycle. Checked for errors, none found. Appears that gear shat is slightly bent causing unit to bounce around during spin mode, making suspension weak. Ordering gear case and suspension to resolve the issue. Parts on b/o; ordrng 1 W11130362 (SUSPENSION ) and 1 W11454734 (GEARCASE)"

Near Owl Ln, Fredericksburg, TX 78624
Justin  R.

Justin R.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Found plastic cover that sits around top of basket broken. Will check with office on repair. ; ordrng 1 WPW10531289 (tub ring)

Near Ingram Rd, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC555DW1 Found worn hub cannot remove wash plate have to replaced gearcase washplate and hub together due to having to break plate out. customer paid service fee remaining balance due on repairs, repair declined service fee good 90 days.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11454734 (GEARCASE)

Near Westerleigh, San Antonio, TX 78218
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Filter was clogged. Replaced UI control. Bruce 7729286941 recommend changing filter. Issue resolved.

Near Irish Elm, San Antonio, TX 78247
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW7120HW0 Swapped out a faulty door strike to resolve functioning issues. Unit passed automatic test cycle and is functioning normally at this time. Ready for resale

Near Rim Dr, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5000DW2 "Complaint is long dry times in timed dry and in sensor dry unit not ever stopping checked the air flow and exhaust temps found exhaust temps at normal reading checked airflow with vent taken off issue is with ventilation in home ran timed dry cycle,with vent off found wet towel dried,correctly referred customer back to builder. Called tech line spoke to Kathy Sr 7729283459 made sure seals and voltage were correct this is a ventilation issue. Unit operating as designed."

Near Iron Gate, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR FRGIDAIRE FGFU19F6QFB Removed valve replaced valve tested for leaks cycled icemaker valve icemaker working unit repaired all operations normal.

Near Mt Olive Rd, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 Found hub came out of basket. Would need new basket since basket is damaged this is warranty part but wash plate and gear case have failed as well. Quoted parts labor tax service fee. Service fee paid remaining balance is service fee good 90 days.; rqstng P&A on 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Bluebonnet Ln, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER AMANA ADB1400AGB1 Opened door found to rack had plates dishes. Customer is using rinse aid. Ran diagnostics no errors tested motor pump valve diverter then heater all components working correctly educated customer on lower wattage element and to keep in mind plasticware will not dry. Educated on rinse aid priming hot water and to crack door to assist in drying unit operating as designed.

Near Saint Hedwig, TX 78152
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Replaced power max reset power replaced ACU reset power replaced wifi module reset power then replaced left interface reset power and reset right after replaced right both lights turned off and some functions working but convection fan not working in right oven and lights on right side not working but left lights not turning off called techline spoke to Ed sr 7728493996 went though diagnostics reset and lights functioning but still having intermittent issues with right oven convection and broil coming on intermittently when in bake. Ed will send report to engineering to see what resolution we can take. After reassembled unit tested again suddenly unit operating correctly reported this to Ed he will still have engineering look into it since there is definitely issue with unit.; O-emld tckt

Near Woodlands Dr, La Vernia, TX 78121
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Called our client and he told me that everything is fine. Called N to verify. This job is complete.

Near Highline Tr, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer had another company out. No longer needs service. Job complete.

Near Richey Otis Way, San Antonio, TX 78223
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Need water valve for unit, water pressure is low coming out of dispenser. ; ordrng 1 W11395888 (BYPASS FILTER ) and 1 WPW10420083 (valve)"

Near Canton Field, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR JENN-AIR JFFCC72EHL01 "Found that water was leaking out of the dispenser area, likely from ice getting trapped up in the dispense chute. Called DH, we need a new separator.part ordered.; ordrng 1 W11048097 (door-ice)"

Near Smithson Ridge, San Antonio, TX 78261
Shawn W.

Shawn W.

OVEN ELECTRIC (D JENNAIR JJW2330WS01 "The unit indeed is displaying the error code F8E0 Low Fan Speed. I ran through the Tech Sheet up to step 6 at which time the information was not accurate for this specific model. I spoke with Austin at Whirlpool Tech Line and discovered that in some cases the Tech sheet does not cover the specific model and this one does not have the information to check the RPMs on the blower fan. I checked resistance to the low blower connection from P9-2 wrt to neutral and we received 31 ohms, it should be 163 ohms at the ambient temperature of 70 degrees F. The resistance of the high blower connection from P8-4 with respect to neutral is 21 ohms and it should be 117. The blower will need to be replaced. The blower on low read 120 VAC under load but the high was at 0. This confirms that the blower will need to be replaced. I checked the appliance manager for the correct 14 VDC so it should be good but it does not rule out potential other problems. (Tier 2 at fo

Near Baneberry, San Antonio, TX 78260
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Swapped out icemaker fill tube to resolve issues. Unit tested good now.

Near Marsh Straw, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replaced ice maker due to ice maker not going into harvest, after replacement unit is working as designed. Customer stated freezer light is getting stuck ordering switch to resolve issue.; ordrng 1 W10277025 (housing) and 1 W10847849 (switch)"

Near Sunview Park, San Antonio, TX 78224
Richard G.

Richard G.

MICROWAVE OVEN KITCHENAID KOCE500EBS09 Replaced control and magnetron. Tested to complete. Unit is good to go.

Near Cheviot Heights, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRQA59CNKZ Customer complaint is that there is a dent on the right freezer door. Verified issue. Unit is under 30 days old. Ordering door.; ordrng 1 W11477033 (DOOR)

Near Roundhill St, San Antonio, TX 78250
Richard G.

Richard G.

RANGE WHIRLPOOL WFG525S0JS0 Replaced oven igniter. Preheated oven to 450 degrees. Tested to complete. Unit is good to go.

Near Fort Leaton, San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BS3 Customer complaint is that the unit has a gas smell when the oven is turned on. Also states the burners don’t get very hot. Found issue to be with regulator. Ordering regulator.; ordrng 1 W11346659 (REGULATOR)

Near Moon Shine, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Testing unit in diagnostics, no fault codes found. Ran calibration, and no new codes popped up. If issue occurs again after this visit we will need to go forward with control replacement. W11399433"

Near Constantinople St, Castroville, TX 78009
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL W8TXEWFYQ01 Replaced fan blade and motor tested refrigerator good power unit is working as designed no issues. Job complete.

Near Calle De Luz, San Antonio, TX 78226
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28K9070SR/AA Replaced right refrigerator door and hinge. Door missing grommet. Ordering grommet.; ordrng 2 DA63-07306A (GROMMET)s

Near Ozona Mill, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR AMANA ART308FFDB "Issue is no cooling refrigerator. Finding issue to be a faulty start device. Replaced start device, unit testing good. Told customer to give unit 24 hours to cool off. Serial number indicates a 2020 purchase date, customer stated that it was bought in March."

Near Friendship Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WGE745COFS01 Issue is that ovens would not maintain temperature. Found both ovens to be a bit warmer than selected temperature. Recalibrated both ovens. Unit tested good. Collected service call.

Near W Distant View Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER WHIRLPOOL WFW75HEFW0 "Issue is that clothes are left wet with water still in the tub. Found F1E2, F5E2, F8E1 and F3E1 error codes. All things checked good in he diagnostics cycle. Believe issue to be a faulty control board that’s stopping the cycle early. Customer does not want to go through with repair. Collected service call."

Near O K Ranch Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Swapped out icemaker and water valve to resolve icemaker overflow issues. Unit tested good at this time.

Near Timberhill, San Antonio, TX 78238
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB8959SKZ0 Replaced control board and drain pump unit is working as designed no issues. Job complete.

Near Huntleigh Ln, San Antonio, TX 78209
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDTE334GPS Issue was a dented DW panel. Replaced with new panel. New panel is also damaged but not as bad. Re ordering a panel. ; ordrng 1 W11165143 (panel)

Near Fredericksburg, TX 78624
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 Replaced lid on washer unit is working as designed no issues. Lid locks no issues. Job complete.

Near Calumet Pl, San Antonio, TX 78209
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 Light was shipped directly to customer from manufacturer. Installed new part and unit is now fully functional. No further issues at this time.

Near Coach Rd, San Antonio, TX 78216
Colton B.

Colton B.

DRYER WHIRLPOOL WED8500DW4 Issue was no power to unit. Replaced control and overlay. Unit tested good.

Near Fredericksburg, TX 78624
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Replaced console, control was not needed for repair. Issue is strictly console. Customer will also need to cover foods that produce lots of steam that sit closest to console."

Near Ares Way, San Antonio, TX 78245
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JS0 "Replaced ignitor for bake, unit working as designed. Connection to ignitor is a little loose, had to tighten it down some as well."

Near Quinlan Ranch, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced freezer door, unit is good to go."

Near Synchronicity, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found temps good thermistor passed ic maker had E5 errors and went through harvest and fill test. Needs OTL for new Ui and control.; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11387386 (Ui)

Near Hallie Hill, Schertz, TX 78154
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced ice maker and tested to complete.

Near Deer Mill, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Checked refrigerator found dents on both doors ordering refrigerator and freezer door to resolve issue.; ordrng 1 W10913407 (dor-fip) and 1 W10918659 (dor-fip)

Near Broadway, Alamo Heights, TX 78209
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4855HW1 Installed new suspension and washplate. No issues during testing. Job complete.

Near Freedom Hills, San Antonio, TX 78242
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE540H0ES1 "Replaced control and bake element for unit, tested to complete."

Near Stringtown Rd, Medina, TX 78055
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new diffuser and thermist