Near San Antonio, TX 78247
Shawn W.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "I found that the display continued to show that the ice maker is off, even though it is on. The switch for the bail arm seemed to have a big gap. I reset it and it solved the problem, then it came back. I Installed a new ice maker from my truck stock W11265135 and the gap returned to normal but it did not solve the display problem. Called DH. He advised to check wires on display and if the are connected to replace the display. Part ordered.; ordrng 1 W11265135 (panel-ui), used 1 WPW10300024 (ICE MAKER) from stock"
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/20/2020
RANGE JENN-AIR JEC8536ADB Customer stated the unit is tripping the breaker. Found issue to be faulty wiring harness for right side. Part is discontinued. Collected service call.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/20/2020
RANGE WHIRLPOOL WFC150M0JB0 "Customer stated that the bake and broil does not work, that the cooktop does work. Found issue to be caused by L1 connector being damaged at wiring harness terminal block. Ordering new wiring harness to resolve issue.; ordrng 1 W11134841 (harns-wire)"
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/20/2020
REFRIGERATOR AMANA ART308FFDM06 Customer stated that the unit turned off for one day and stopped cooling and then resumed calling later. Unit testing normally at this time. Reviewed use and care and customer instruct with the customer. No further issues at this time.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/20/2020
DRYER MAYTAG MEDB835DC4 "Customer complaint is that the unit is now not drying clothes. Checked out unit, heater is operating normally, found airflow to be restricted. Removed hose from wall, and airflow was restored. Informed customer that the vent going to the roof is likely restricted from the squirrel that was in the vent. Did not collect service fee."
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW7000DW3 Customer stated the issue with the unit did not complete the cycle and did not drain or spin. Found F0E3 Eric owed and diagnostics. Unit passed automatic test cycle. Explained to the customer about loading procedures and how it can interrupt the cycle. Unit tested good with no issues at this time.
Near San Antonio, TX 78253
Justin
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Will need thermistor for freezer. ; ordrng 1 W10316760 (thermistor)
Near San Antonio, TX 78251
Richard G.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Went to replace start device, found compressor to be extremely hot. Checked out compressor, determined bad compressor. Return start device and capacitor."
Near San Antonio, TX 78255
Douglas H.
Job Details: 11/20/2020
COOKTOP GAS JENN-AIR JGC3536GS01 Customer stated smell of gas in cabinet below unit. Upon opening cabinet definitely a strong smell of gas. Used gas detector to find pet gas line not secured to ball valve properly. Tightened up fitting to resolve. Verified not leaking anymore with gas detector. No further issues at this point.
Near , TX 78101
Douglas H.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Last tech found issue in SS. Confirmed issue. Found cause to be overcharge caused restriction. Replaced dry and service port to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point."
Near Castroville, TX 78009
Justin
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced freezer light, ice maker is working as designed."
Near Ingram, TX 78025
Colton B.
Job Details: 11/20/2020
WASHER SAMSUNG WF21OANW/XAA Issue is a no drain washer. Filter is clean and pump is getting voltage. Finding issue to be a faulty drain pump. Customer declined repair. Collected PSC per notes.
Near Helotes, TX 78023
Colton B.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV "Issue was that unit was unable to switch between cubed and crushed ice. Replaced solenoid, unit tested good."
Near Selma, TX 78154
Shawn W.
Job Details: 11/20/2020
REFRIGERATOR SAMSUNG RF18HFENBSR "Our customer has been experiencing the ice maker overfilling with water. This Samsung ice maker will have a tendency to overfill if the water pressure coming in is less then 20 PSI. If the water pressure is over 20 PSI and the ice maker still overflows it has a bad water valve. I tested the measured flow of water into the ice maker with good water pressure at the Crestview RV Center. The unit filled as designed. The nature of motor homes stopping and starting water hook up puts stress on the water valve, especially with the inability to air out the lines with a water dispenser. This valve is a single valve and this model does not have a water dispense feature. I checked the ice maker to ensure it is not leaking. It is not leaking. This unit will need a new water valve. Our customer will let us know if and when they will move forward with the repair. This will depend on the actual owners timeline and needs between service at Crest View RV. Jd will let u
Near Center Point, TX 78010
Colton B.
Job Details: 11/20/2020
RANGE FRGIDAIRE n/a "Issue was no broil on unit. Found wire unplugged from broil element. Plugged wire back in, unit tested good. Customer also wanted me to look at vent hoot, told her that I’d need a separate ticket for that and it is a brand that we do not service. She will call warranty company again. Could not find a model and serial tag on unit."
Near San Antonio, TX 78245
Justin
Job Details: 11/20/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Customer needs a little more time to locate documents. If all else fails I will call trade team and see about having repair covered anyways. Rescheduled for Friday. ; schdld next appmnt for 11/20 FRI !
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/20/2020
COOKTOP GAS KITCHEN AID KCGC506JSS "Customer stated that the issue is the right rear burner sometimes goes out and reignites, the right front burner does not always light immediately and that the left front burner ring is cracked. Issue is cosmetic and all other functions are normal at this time. Customer instruct fulfilled."
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW8040DW4 Replaced control board and latch ran diagnostics test no issues. Washer is working as designed. Job complete.
Near San Antonio, TX 78245
Justin
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced damaged drain hose. Tested to complete. Unit has 2 hoses attached because the dishwasher is too far from disposal.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "This unit will need a new led module for the freezer. I called N because this was sent OOW COD, but it has special project listed. Our customer was told by Whirlpool that this was a manufacturer defect and that the would pay for the service and part. However, they did not provide an authorization or an S code. I informed NR. I did not collect a service fee. This will need to be worked out with Whirlpool.; ordrng 1 W10843353 (module)"
Near San Antonio, TX 78217
Shawn W.
Job Details: 11/20/2020
WASHER LG WT1201CW When our customer try’s to start a load the unit displays a dE error code. This is related to the door lock. I tried the manufacturer suggested reset action twice but this did not resolve the error. Conducted the various LG service tests related to dE and dL for door sensor and door switch. The door lock is good. The control board needs to be replaced. This control board is discounted.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Previous visit found missing shelves. Swapped out with new parts to resolve issue and unit is testing good with no further issues at this time.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/20/2020
DISHWASHER AMANA ADB1400AGB1 Previous visit found a faulty control. This visit swapped out with new parts to resolve issue and unit is testing good with no further issues at this time.
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS586FIEH00 Checked refrigerator found no issues with refrigerator temperatures refrigerator is working as designed no issues. Job complete.
Near San Antonio, TX 78233
Shawn W.
Job Details: 11/20/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Fixed light socket. Unit is now fully operational
Near San Antonio, TX 78245
Tommy B.
Job Details: 11/20/2020
WASHER KENMORE n/a Customer stated that the issue is the unit has a foul odor. Helped customer run unit through a cleaning cycle and offered alternative suggestions for cleaning options. Collected priority service call with military discount
Near Goliad, TX 77963
John L.
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit, ran diagnostics to verify issue. Installed water valve, re-calibrated and tested after installation. Unit is now working as should. Issue has been resolved."
Near Corpus Christi, TX 78414
Adam
Job Details: 11/19/2020
REFRIGERATOR KITCHEN AID KRFC704FPS03 Customer complaint of unit no longer dispensing water after repairs. Inspection of unit shows pedal that dispenses water was out of alignment with housing which was causing the pedal to stay in A depressed state. Reese positioned pedal issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 11/19/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR/A Install component tested unit issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer complaint of frost/ice forming in freezer compartment. Inspection of unit shows freezer gasket dead all the way around not making contact with cabinet. Gap is large enough to where he treating will not resolve issue. Advise customer product is 100% repairable. Customer feels that repairing a brand new Product is unreasonable and will be returning unit to retailer. Product is under 30 days old retailer Lowe’s. Issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Sr# 7729320436. Installed all components issues have been resolved. Documented door issue with tech line. Tech line states door was never really meant to shut on its own. This conversation happened after replacing hinges. Issue resolved
Near Goliad, TX 77963
John L.
Job Details: 11/19/2020
RANGE MAYTAG MER6600FZ2 "Installed component, unit still did not come on. Checked electrical, at out let reading 120 both sides at rear of unit reading 206 on one side and 37 on the other. Called Techline about issue and spoke with Leon. Explained finding to Techline, Techline determined that issue is with home electrical and not with unit. Received file number, #7729317505"
Near Aransas Pass, TX 78336
John L.
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Install components, issue has been resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW5100HC0 "Installed component, recalibrated unit. Issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Installed components, issue has been resolved."
Near Kingsville, TX 78363
Adam
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Unit will need a refrigerant charge. Customer states fridge will cool but freezer never freezing. Not a part number specifically order coolant charge but will dictate in notes. Unit cost for 40.8 Grams (R-600a) charge. Job will require sealed system technician. And possible 2 count for labor.; schdld next appmnt for 11/25 WED !
Near George West, TX 78022
John L.
Job Details: 11/19/2020
RANGE KITCHEN AID KSIB900ESS "Inspected unit, ran test on unit unit had a failure with the bake element. Will need to replace bake element to resolve this issue also lift suck it has burnt out and is damaged will need to replace the socket to resolve this and sensor is failing to read temperature properly this will need to be replaced as well.; rqstng P&A on 1 W10586204 (sensor) and 1 W10774342 (elmnt-bake) and 1 W11175594 (sockt-lite)"
Near Helotes, TX 78023
Colton B.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Compressor is running fine. Finding ice build up on refrigerator evaporator to be the issue. Freezer temps are good. Ordering new evaporator cover to resolve issue. 2 in SSB. ; ordrng 1 W10889841 (cover-evap)
Near San Antonio, TX 78253
Richard G.
Job Details: 11/18/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ2 Replaced lamp holder. Still need control board.; O-emld tckt
Near Castroville, TX 78009
Justin
Job Details: 11/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced sump motor for unit, tested to complete."
Near San Antonio, TX 78253
Justin
Job Details: 11/18/2020
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Need gas valve for back left burner. Spoke with customer about appointment will reschedule for next week. ; ordrng 1 W10597156 (valve-gas)
Near San Antonio, TX 78248
Shawn W.
Job Details: 11/18/2020
WASHER LG WM2016CW Our customer decided they want to change all three shocks on the washer. I have ordered the part. The part appears to be an after market part and that is why it is different. This perhaps caused our customers recent problem. They had another technician from another company change out 2 about a year or two ago. This is perhaps how this after market part was ordered by our technician. It appears that there is a different shock. This unit has three shocks and they are all the same. I have ordered these three OEM part shocks. Our customer paid our service fee in full. Remaining balance on completion of job; ordrng 1 383EER3001G (PARTS ASSEMBLY) and 1 383EER3001G (PARTS ASSEMBLY) and 1 383EER3001G (PARTS ASSEMBLY)
Near Terrell Hills, TX 78209
Ezequiel V.
Job Details: 11/18/2020
REFRIGERATOR KITCHEN AID KRFF507HPS01 Checked refrigerator found rattle noise coming from compressor ordering insulation to resolve issue.; ordrng 4 10835903 (grommet)s and 2 2169104 (insulation)s
Near San Antonio, TX 78253
Justin
Job Details: 11/18/2020
RANGE WHIRLPOOL WFG525S0HS0 "F6E4 stored in unit, unit display not responding to touch on some buttons. Will need control to fix issue. Control is PSP item. 584.27 quoted for repair. Calling trade team to see about covering part. Customer is looking to provide closing paperwork that shows May 2019 closing date. WTG5YTGAP1 code for covering part. 130.89 is balance left ; ordrng 1 W11317846 (cntrl-elec)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived at Lowe’s, was unable to locate refrigerator, checked all refrigerators service order not found.; saved tckt"
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/18/2020
WASHER MAYTAG MVWX700XW1 Our customer is having problems with agitation. I ran diagnostics and found error code F8E3 overflow condition. Ran automatic test mode and found that the agitator did not fully move during the agitation test.I ran test 3a and we were not getting 120 VAC when switching form spin to agitate in Manual test mode. According to the service manual the Main Control board will need to be replaced. Part is ordered. Our customer paid our service fee. Remaining balance upon completion.; ordrng 1 W10405819 (cntrl-elec)
Near Boerne, TX 78006
Colton B.
Job Details: 11/18/2020
REFRIGERATOR LG LRFDS3006S/00 Issue is that ice dispenser and water dispenser constantly run when not locked. Finding issue to be a faulty dispenser switch. Switch is stuck in the active position. Ordering a new switch to resolve issue.P&L on return visit. Collected SC fee. ; ordrng 1 6600JB3001C (DISPENSER SWITCH)
Near Boerne, TX 78015
Colton B.
Job Details: 11/18/2020
DRYER WHIRLPOOL WED9500TW2 "Issue was that a clamp fell out of the facia surrounding the door, reinstalled clamp, unit tested good."
Near Boerne, TX 78006
Colton B.
Job Details: 11/18/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Issue is door alarm keeps going off. Customer showed multiple videos of issue. In video customer opened and closed all doors, issue still persisted. Checked all switches in diagnostics, they all worked well. No obstructions were found either. Ordering a control board to resolve issue. ; ordrng 1 WPW10675033 (cntrl-elec)"
Near Kerrville, TX 78028
Colton B.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue is frost in freezer and no ice dispensing. Found air gap in freezer gasket. Used hair dryer to resolve that issue. Ice motor works well. Ordering new dispenser parts to resolve ice dispensing issue. 1238; rqstng P&A on 1 W10678156 (pad) and 1 W11087492 (switch) and 1 W11189145 (door-ice) and 1 W11244274 (door-ice)
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "I noticed that the left side stop pan was misplaced and upon further inspection I found it damaged. I replaced it with one in my truck stock STOP-PAN,LH,SIL W10585151. I properly leveled the unit, defrosted the ice build up and heat treated the seal on the freezer door. Unit is now fully functional.; used 1 W10585151 (STOP-PAN,LH,SIL) from stock"
Near San Antonio, TX 78227
Richard G.
Job Details: 11/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint is that the icemaker is not working, and refrigerator is not cooling. Found evaporator frozen over. Will need evaporator motor with harness.; ordrng 1 W11087438 (motor-evap)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 11/18/2020
MW-HOOD COMBO KITCHENAID KMHC319ESS5 Replaced door on microwave due to intermittent display after replacement no issues. Unit is working as designed. Job complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/18/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Spoke with the daughter of home owner. Told her We are still waiting on parts, the office will call once parts have arrived to schedule appointment."
Near Kerrville, TX 78028
Colton B.
Job Details: 11/18/2020
DRYER ROPER RED4516FW "Running behind, rescheduling for Friday.; schdld next appmnt for 11/20 FRI !"
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 11/18/2020
OVEN ELECTRIC (D MAYTAG MER6757BAS "Checked range found bad front right element and bad upper bake element ordering elements to resolve issue. Collected service call fee.; ordrng 1 74004105 (element,bake (upr)) and 1 WPW10204680 (elmnt-surf)"
Near San Antonio, TX 78217
Shawn W.
Job Details: 11/18/2020
DRYER AMANA NED4655EW1 "I tested the unit and found that the heating element needed a thermostat WP3387134. I replaced the part, tested unit. It is now fully functional.; used 1 WP3387134 (THRMST-FIX) from stock"
Near San Antonio, TX 78231
Ezequiel V.
Job Details: 11/18/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced control board on washer unit is working as designed no issue. Calibrated machine no issues. Job complete.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 11/18/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced ice maker on refrigerator due to no ice after replacement good harvest food water flow into tray unit is working as designed no issues. Job complete.
Near Kerrville, TX 78028
Colton B.
Job Details: 11/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer issue is wet dishes at the end of the cycle and dirty dishes. Finding issue to be customer not using rinse aid and sometimes too much detergent. Walked customer through rinse aid usage and proper wash settings. Also used a screw to tighten the kick plate. Heater operation is good. Unit testing good.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL n/a Customer states they called to reschedule this appointment.; O-emld tckt
Near Boerne, TX 78006
Douglas H.
Job Details: 11/18/2020
RANGE SAMSUNG NE58F9710WS/AA Last trip found faulty infinite switch not allowing temp change on right front burner. Replaced infinite switch to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L
Near San Antonio, TX 78258
Douglas H.
Job Details: 11/18/2020
RANGE JENN-AIR n/a Unit right front burner head giving sparatic flame and convection fan giving loud noise. Adjusted fan blades to resolve convection issue. Right front burner would need 73001285 burner head & 73001275 port. Both parts are NLA. No further issues at this point.
Near San Antonio, TX 78247
Shawn W.
Job Details: 11/18/2020
RANGE WHIRLPOOL WFE320M0JS0 "The model number on the receipt is slightly off, hopefully this will fly. Our customer is experiencing a problem with the unit heating properly. If she wants to bake something at 350 degrees F, she has to set it at about 420 F. I ran diagnostics and got OK, no error codes. I made a temperature adjustment based in our customers reported difference by 30 degrees F. After preheating the unit to 350 degrees F it was to hi. I dropped it 15 degrees F. The diagnostics mode showed 19 accumulated days since an error code but there was no error code present. This unit will need a new control as well as temperature sensor.; ordrng 1 W11432568 (CONTROL BOARD) and 1 WPW10181986 (sensor)"
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/18/2020
WASHER MAYTAG MVWC565FW2 "Customer stated unit tripped breaker. Checked for errors, none found. Checked amp draw during test cycle. Max amp draw is 3 amps. Not enough amp draw to trip the breaker. Ran through diagnostics testing to completion. Unit functioning as designed. Not finding any issues."
Near San Antonio, TX 78255
Douglas H.
Job Details: 11/18/2020
MW-HOOD COMBO WHIRLPOOL GMC305PDS07 "Unit just saying door open when trying to start microwave, appeared as issue was with door switches. Quoted 343.14. Customer wanted to proceed with repair. Pulled unit apart to find door switches corroded. Replaced door switches from stock, issue still persists, also verified the inline fuse was still good. calling techline as found a connector in the top just loose. Also finding no power coming to inline fuse. Found that the bus fuse went out. Not charging customer for switches as it didn’t fix issue. Ordering fuse to resolve the issue. Collected Sc. ; ordrng 1 WPW10017410 (FUSE), used 3 W10727360 (SWITCH) from stock"
Near San Antonio, TX 78249
Douglas H.
Job Details: 11/18/2020
MICROWAVE OVEN MAYTAG MMW9730FZ05 "Microwave door not closing properly. Inspected unit door, hinges and switches all functioning properly. Used a straight edge to find the cavity isn’t flush together properly. There is almost a 1/8inch gap from microwave interior to side of cavity. And almost a 1/8in gap from base of cavity to the top on both sides. Calling techline due to reoccurring issues and to report findings. Spoke with Tj. Explained the situation. Stated unit can’t be fixed due to bow. Did a video call to confirm. Confirmed on video unit is un repairable. No SR7728885220"
Near Kerrville, TX 78028
Colton B.
Job Details: 11/18/2020
RANGE MAYTAG n/a "Running behind, rescheduling for Friday.; saved tckt"
Near San Antonio, TX 78255
Douglas H.
Job Details: 11/18/2020
OVEN ELECTRIC (D JENN-AIR JJW3830DS02 Last tech found f2e1 shorted key. Quoted 150 plus for labor. Replaced console after confirming diagnosis. Unit testing good now. Part still covered under limited part warranty per JA. Collected labor cost.
Near San Antonio, TX 78249
Colton B.
Job Details: 11/18/2020
DISHWASHER KITCHEN AID KDFE104DSS2 Issue was that dishwasher was not washing dishes. Float switch checked good. Called techline who said that the issue seemed to be a control issue. Ordering new control and returning. ; ordrng 1 W10854215 (cntrl-elec)
Near San Antonio, TX 78253
Justin
Job Details: 11/18/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Replaced both control boards and console for unit. Tested to complete.
Near San Antonio, TX 78245
Justin
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 1 year additional Costco warranty documented in quick pics. Will need auger motor for unit. ; schdld next appmnt for 11/23 MON !
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 11/18/2020
REFRIGERATOR MAYTAG MFI2568AES Checked refrigerator found ice maker stuck mid harvest ordering ice maker to resolve issue. Collected second appliance fee. ; ordrng 1 W10583817 (icemaker)
Near San Antonio, TX 78251
Richard G.
Job Details: 11/18/2020
OVEN ELECTRIC [S WHIRLPOOL WOS92EC7AS04 Customer states they called to reschedule this appointment.; O-emld tckt
Near San Antonio, TX 78238
Richard G.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint is that the icemaker is leaking water. Found icemaker to be missing one screw in the back that mounts it in the freezer section, water is leaking from back of icemaker. Customer states a technician was here yesterday and said it was good but did not replace the icemaker.; ordrng 1 W10884390 (icemaker)"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/18/2020
REFRIGERATOR SAMSUNG RF23HCEDTSR/AA "Icemaker stopped making ice again. Check error codes. Found error code 40 C, Error code for icemaker fan. Unit needs auger assembly. Quoted 206.35 for part costs. Per AE Sc and labor ti be covered still ; ordrng 1 DA97-12540K (AUGER ASSEMBLY)"
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2020
REFRIGERATOR KITCHENAID KBFC42FSS00 Replaced control board that client acquired themselves. Took unit out of demo mode. Chirping is gone. Unit is now fully operational.
Near Boerne, TX 78015
Douglas H.
Job Details: 11/18/2020
MW-HOOD COMBO WHIRLPOOL WMH73521CS3 Unit has no power after customer changed fuse. Found customer changed fuse for door switches. Found power fuse to be the issue. Customer had another fuse. Used customers fuse to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L.
Near San Antonio, TX 78245
Justin
Job Details: 11/18/2020
DRYER MAYTAG MEDC465HW0 "Unit is no longer at Lowe’s, close job."
Near San Antonio, TX 78217
Shawn W.
Job Details: 11/18/2020
WASHER AMANA NTW4516FW3 Ran automatic test mode. Unit will need a new control board. Part is ordered.; schdld next appmnt for 11/19 THU !
Near San Antonio, TX 78254
Richard G.
Job Details: 11/18/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 Customer complaint is that the unit is not cooling well. Found evaporator frozen over. Will need thermistor and evaporator motor.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Checked refrigerator found control board intermittent customer stated - would appear prior to shutting off for hours and staring back up, ordering control board to resolve issue..; ordrng 1 W10503278 (control board)"
Near San Antonio, TX 78250
Richard G.
Job Details: 11/18/2020
DISHWASHER AMANA ADB1400AGS1 Replaced control board and harness. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go.
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 11/18/2020
DRYER WHIRLPOOL WED5700XW0 "Checked dryer found control board with faulty readings causing light to stay on at all times ordering control board to resolve issue, good heat from dryer.; rqstng P&A on 1 W10214008 (cntrl-elec)"
Near San Antonio, TX 78254
Richard G.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced ice door. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Justin
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Housing is cracked and leaking as soon as you take out filter. Will need to replace housing. Replaced valve. ; ordrng 1 W11346623 (FILTER HEAD )
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2020
RANGE WHIRLPOOL W5CE3024XB00 "Replaced parts, tested unit. All burners operating as designed"
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 11/18/2020
WASHER WHIRLPOOL WTW4816FW2 "Checked washer found error code f0e2 over suds , ran valve cleared suds no issues after removing suds. Washer is working as designed. Job complete."
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/18/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Customer stated that microwave oven wasn’t working right. Found issue to be tripped breaker. Rebooted microwave oven tested unit everything working properly. Customer has 3 year extended warranty took pic in quick pics of extended warranty.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/18/2020
DISHWASHER MAYTAG MDB9979SKZ0 Customer complaint is that the unit is showing an F9E1 error code. Verified issue. Determined bad drain pump. Will need drain pump that was ordered.; O-emld tckt
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 11/18/2020
WASHER WHIRLPOOL NTW4516FW3 "Checked washer found no error codes during testing or operation unit is working as designed, calibrated washer ran diagnostics test no issues. Job complete."
Near San Antonio, TX 78245
Justin
Job Details: 11/18/2020
COOKTOP GAS WHIRLPOOL WCG55US0HS "Installed missing regulator, unit does not have gas line. Can’t test unit."
Near Searcy, AR 72143
Jeff N.
Job Details: 11/18/2020
WASHER AMANA NTW4516FW3 "Adjusted leg, checked shocks, ran spin cycles checks good at this time."
Near Beebe, AR 72012
Jeff N.
Job Details: 11/18/2020
DISHWASHER MAYTAG MDB9959SKZ0 Not draining ordered drain pump.; ordrng 1 W11497943 (DRAIN PUMP)
Near Searcy, AR 72143
Jeff N.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Sr#7729305799 Rich. Wants the silicone grease applied to water line under hing cover. Ordered silicone.; ordrng 1 WP542638 (grease)
Near Greenbrier, AR 72058
Jeff N.
Job Details: 11/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Not able to cycle ice maker. Ordered ice maker and pcb., fill tube to ice maker.; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE) and 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 11/17/2020
RANGE KITCHENAID KFGG500ESS2 "Checked range found bad valve, igniter is sitting lower than the rest ordering igniter just in case.; ordrng 1 W10515459 (igntr-surf) and 1 W10748102 (valve-brnr)"
Near San Antonio, TX 78232
Jim G.
Job Details: 11/17/2020
ICEMAKER (STANDA KITCHEN AID KUIC18PNXS3 Replaced sensor. Issue resolved.
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 11/17/2020
WASHER WHIRLPOOL WTW8040DW4 Checked washer found bad control board shutting off mid diagnostics and bad lid lock not locking when actuated. Ordering parts to resolve issue.; ordrng 1 W10787878 (latch) and 1 W11105148 (cntrl-elec)
Near San Antonio, TX 78250
Tommy B.
Job Details: 11/17/2020
WASHER WHIRLPOOL MHW5100DW0 Customer stated the issue is the unit has gotten progressively worse over the past few months. Diagnostics revealed E3F1 and E3F6 errors. Unit will need a new control. Quoted for parts. Collected service call.